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Current available jobs in Administration/General Management:





Administration/General Management: General Management/Profit & Loss
Operations Manager - Plano Dr Pepper StarCenter - Dallas Stars (Plano, TX)

Job Summary/Objective: Perform maintenance tasks and service for Dr Pepper Ice Arena, providing clients a safe and clean venue for events.

Essential Functions:

  • Responsible for completion of assigned work orders.

  • Perform general building and Ice maintenance.

  • Train operations staff in building and ice maintenance.

  • Assures facility readiness and smooth operation of events

  • Promote a clean and safe environment for all guests and employees.

  • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

  • Implement facility rules, regulation policies and procedures.

  • Anticipate problems and appropriate solutions.

  • Provide clear, concise, and timely communication to building and Facility management.

  • All other duties and responsibilities as assigned

 

Required Knowledge and Skills:

  • Some knowledge hands on experience in servicing industrial refrigeration systems.

  • Working knowledge of electrical circuits, installation of courtesy power and lighting ballasts.

  • Basic Knowledge internal combustion engines, hydraulic systems and 12v vehicular systems.

  • Basic knowledge of HVAC with ability to change filters belts, bearings.

  • Some experience with landscape irrigation.

  • Basic plumbing knowledge.

  • Experienced in ice maintenance and installation.

  • Problem solving and troubleshooting skills

  • Ability to work with minimal to no supervision

  • Experience Driving forklifts, scissor & Boom Lifts

  • Knowledge of Microsoft Word, Excel and Outlook

  • Able to work extended and/or irregular hours including nights, weekends and holidays

Job Requirements:

  • High School Diploma or G.E.D

  • Willingness and desire to learn multiple areas of the sports and entertainment business 

Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle large objects, tools, carts and drive machinery. Reach, balance, stoop, kneel, crouch, climb, talk, and hear for up to 8-14 hours a day. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to work both indoors and outdoors as required by the function, and may be also exposed to adverse conditions including inclement weather, noise, fumes etc.

DSE Hockey Centers, L.P. is an equal opportunity employer.


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Administration/General Management: General Management/Profit & Loss
Hockey Programs Manager - Dr Pepper StarCenters - Dallas Stars (Frisco, TX)

Job Summary:

This position will be responsible for managing all aspects of daily hockey operations for the facility. This person will propose innovative and developmentally appropriate in-house hockey programs that promote the company’s brand and lead to new and continued participation; this position also closely adheres to USA Hockey’s ADM program.  Direct reports include the facility’s in-house ice hockey coaches and volunteer personnel. The Hockey Programs Manager is required to work closely with Front Desk Manager, Skating Programs Manager, and Facility General Manager, and must establish and maintain open lines of communication with the aforementioned individuals.

Senior Stars Hockey League (SSHL) Responsibilities

  • Serve as the in-house lead for SSHL on-ice clinics, camps, training programs and practices

  • Process registrations, collect payments by due dates, organize teams, and create schedules

  • Manage written and verbal correspondence and communication to all SSHL participants

  • Resolve and respond to all customer questions, concerns, and complaints in a timely manner

  • Seek and hire both volunteer and paid sub-contracted coaches for SSHL practices, games, and clinics for the rink location (Instructional League only)

  • Work directly with the facility’s scorekeeper and the official’s coordinator to schedule scorekeepers and referees for all games

  • Serve as the liaison between the program participants and USA Hockey, ensuring that all participants are properly registered for the season and deal with any issues regarding suspensions, eligibility and injury claims

  • Manage payroll for all scorekeepers

    Dallas Stars Metro Hockey League (DSMHL) Responsibilities

  • Serve as the in-house lead for DSMHL on-ice clinics, camps, training programs and practices

  • Process registrations, collect payments by due dates, organize teams, and create schedules

  • Manage written and verbal correspondence and communication to all DSMHL participants

  • Resolve and respond to all customer questions, concerns, and complaints in a timely manner

  • Seek and hire both volunteer and paid sub-contracted coaches for DSMHL practices, games, and clinics for the DPSC rink location

  • Work directly with the facility’s scorekeeper and the official’s coordinator to schedule scorekeepers and referees for all games

  • Serve as the liaison between the program participants and USA Hockey, ensuring that all participants are properly registered for the season and deal with any issues regarding suspensions, eligibility and injury claims

  • Manage payroll for all scorekeepers

    Hockey Academy Responsibilities

  • Serve as the in-house lead for Hockey Academy program

    • Training for Hockey Academy coaching staff

    • Responsible for adherence to the curriculum and quality of coaching for Hockey Academy.

    • Analyzing Hockey Academy participants and recommending the transition to DSMHL when participant is ready

  • Seek and hire both volunteer and paid sub-contracted coaches for Hockey Academy for the DPSC rink location

  • Manage written and verbal correspondence and communication to all Hockey Academy participants

  • Resolve and respond to all customer questions, concerns and complains in a timely manner

  • Manage payroll for all Hockey Academy instructors

    Little Rookies & Jr. Rookies Responsibilities

  • Serve as the manager of the Little Rookies & Jr. Rookies programs at your rink.

    • Schedule coaches and staff for Orientation and Little Rookies or Jr. Rookies sessions.

    • Responsible for adherence to the curriculum and quality of coaching during Little Rookies & Jr. Rookies programs

  • Be present on Graduation day to hand out Little Rookies & Jr. Rookies certificates and answer questions as participants convert from Little Rookies/Jr. Rookies program to Hockey Academy program

  • Manage payroll for all Little Rookies / Jr. Rookies instructors

    Open Hockey Sessions and Drop-Ins

  • Work with Facility General Manager to schedule sessions during appropriate times and efficiently utilize the ice

     

    Other Responsibilities

  • Develop and maintain positive partnerships with any travel or high school organizations based at your rink.

  • Other duties as assigned by Facility General Manager

  • Other duties as assigned by Assistant Vice President of Programming

  • Co-Manage facility operations with a team of managers, which includes Manager on Duty shifts

  • Assist Corporate Team in managing the responsibilities of DSMHL & SSHL as it relates to awards, Hockey Shift, etc…

  • If Hockey Programs Manager is interested in participating in any outside hockey-related activities, they must be approved by the General Manager & Corporate Management.

Qualifications

  • College Degree

  • Ice Hockey playing and/or coaching experience at levels AAA and higher.

  • Proven history of training and developing successful programs

  • Strong work ethic and positive attitude

  • Willingness to learn new programs and try new initiatives

  • Excellent attention to detail

  • Must be able to deal with multiple tasks simultaneously

  • Proven organizational and time-management skills

  • Excellent customer service skills

  • Outstanding interpersonal skills and ability to deal effectively with customers

  • Excellent written and verbal communication skills

  • Ability to work nights, weekends, holidays and special events as they are integral to the success of the Hockey Department 

  • Ability to work independently and as a team player

  • Must have a good working knowledge of Microsoft Excel, Word and Outlook

Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.

*This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

DSE Hockey Centers, L.P. is an equal opportunity employer.


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Administration/General Management: Receptionist/Switchboard
Receptionist - Dallas Stars (Frisco, TX)

Job Summary:

This position is responsible for providing professional, friendly and courteous customer service to visitors, customers and employees a-like as well as assisting other departments with duties as assigned.

 

Responsibilities:

  • Answer and re-direct phone calls appropriately.

  • Greet and assist clients and guests that visit the Executive Front Office.

  • Assist with and distribute arriving mail and deliveries to the appropriate departments.

  • Maintain the phone directories for the Executive Office and Dr Pepper StarCenters.

  • Maintain the conference room calendars at the Executive Office.

  • Maintain shipping supplies including but not limited to mailing & shipping supplies and verifying sufficient funds in postage meter.

  • Ordering and distribution of all business cards.

  • Ordering, stocking, and maintaining office and kitchen supplies.

  • Help maintain the professional appearance of the office.

  • Assist other departments with special projects and tasks when time and approval permit.

Qualifications:

  • Minimum of 1-2 years of prior administrative experience is preferred.

  • Proficient user of Microsoft Office products.

  • A high level of professionalism and willing to take initiative on a project accurately and see it through from beginning to end.

  • Must be flexible in a fast paced, team-oriented environment, as well the ability to work independently when necessary.

  • Must have a positive attitude and excellent communication skills with all guests and employees, both in person or by phone.

  • Highly motivated, organized, ability to multi-task and be detail-oriented are a must.

  • Working knowledge of hockey is preferred, but not required.

Physical Demands and Working Environment:

While performing the duties of this job, the employee is required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.

 

*This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

DSE Hockey Club, L.P. is an equal opportunity employer.


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