NHL HOCKEY JOBS
Current available jobs in Administration/General Management:
Job Summary: This position is responsible for the day-to-day operations of the Farmers Branch Dr Pepper StarCenter.
Oversee day to day operations of facility
Cash handling and deposits
Collections and revenue tracking
Youth and Adult Hockey
Online Registration tracking
Booking in Max Galaxy
Selling of ice to 3rd parties
Booking internal programs
Review and approval of facility expenses
P Card payment to vendors
Liaise with Dallas Stars Account Payable Department
Liaise with Home Office Support staff
Prepare annual budgets with VP
Prepare monthly sales tracking for VP
Forecasting and analysis of revenues and expenses
Review and approve monthly P & L
Review and approve all new hires
Oversee training of new employees
Review and approve all payroll on a bi-weekly basis
Create, monitor and update Manager On Duty schedule
Oversee implementation of all new policies and procedures
Oversee implementation of all marketing initiatives for the facility
Liaise with VP and coordinate efforts with other rinks
Negotiate and manage venue contracts
Ice Rental Customers
Work with Home Office team on service contracts
Handle all customer service issues for facility
Work with Corporate Sales Department on all sponsor fulfillment.
Other signage and programs
Liaise with VP regarding all legal matters
Liaise with third party concessionaire regarding food and beverage operations
Track monthly sales
Coordinate monthly settlements
Meet regularly with staff
New Business and Revenue growth
Create new revenue streams
Maximize Ice utilization in facility
The individual must have a strong background in Management of an Ice Center
Max Galaxy, Point Streak, RMS (Rink Management)
Excel, Word, PowerPoint, Outlook
The CRM Manager will lead all day-to-day activities for the ticket sales, premium seating, and sponsorship departments at Sunrise Sports & Entertainment related to CRM. The primary function of the role is to support the sales and marketing leadership group to drive revenues and identify strategic insights. Through setting strategy, implementing policies, and analyzing effectiveness, the CRM Manager will have a direct impact and is mission critical to sales and marketing functions. The CRM Manager will work daily with the marketing and sales teams to identify and recommend best practices in CRM administration and e-mail marketing campaigns.
Work with leadership group to deliver CRM and e-mail marketing strategies for Florida Panthers hockey and BB&T Center events.
Champion user adoption across ticket sales and sponsorship modules.
Assist marketing team with design and delivery of e-mail marketing campaigns.
Manage data hygiene and validation processes of SSE CRM database.
Adhere and promote industry best practices to enhance the CRM user experience
Drive database growth and establish KPI’s for customer engagement events (opens, purchases, activities, etc.)
Manage CRM/e-mail marketing integration to optimize programs through automation and target segmenting
Strategize, capture, distribute, manage, and analyze all lead generation campaigns for both Florida Panthers Hockey club and BB&T Center events
Develop custom dashboards and reports to measure KPI’s and drive insights.
Manage system user administration and security roles
Maintain accurate reporting to ensure data input and user productivity mirrors reality in all process areas.
1-2 years of Microsoft Dynamics CRM experience with database marketing experience a plus
Bachelor’s degree in Marketing, Computer Science, Business Administration, or related field
Demonstrated ability to work across multiple organization areas
Experience in Microsoft Office suite, particularly Excel
SQL experience required
HTML experience preferred
Contact the TeamWorkOnline webmaster / FAQ