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Current available jobs in Administration/General Management:

Administration/General Management: Receptionist/Switchboard
Receptionist - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                                   Receptionist

Department:                             Administration

Reporting:                                Human Resources Manager

Status:                                     Non-Exempt

Job Summary

The Receptionist will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.   The Receptionist is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance. This position will multi task a variety of front office activities.

Tasks and Responsibilities:

•      Welcoming  on-site  guests,  determine  nature  of  business,  and  announces  guest  to appropriate personnel.

•      Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department.

•      Taking  and  delivering  messages  or  transferring  calls  to  voicemail  when  appropriate personnel are unavailable.

•      Scheduling conference rooms.

•      Assist  administrative  assistants  with  clerical  duties  to  include  faxing,  copying,  and organizing/maintaining files.

•      Coordinate with vendors and services they provide.

•      Ensure main voicemail reflects office closings, special events as well as posting office closed signs.

•      Answering questions about organization and provides callers with address, directions, and other information requested.

•      Receiving and forwarding incoming faxes.

•      Receives, sorts and distributes mail.

•      Support administrative and special projects requirements, as assigned.

•      Other duties as assigned.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

•      Polished professional with outgoing attitude, be a team player and love to make the guests feel at home.

•      Excellent typing skills  (word processing; 50-60  wpm), high  level  of  proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Access, MS PowerPoint) and comfort with learning new applications as required.

•      Demonstrated excellent organizational, coordinating and personal interface skills.

•      Proven job diligence, dedication and attention to detail.

•      Commitment to work overtime on occasion.

•      Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment.

•      Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) required.

•      Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors.

Education and Formal Training:

•      High School diploma or GED.


•      At least 2-3 years experience as a corporate Receptionist in a clerical or administrative role required.

•      Preference to experience within the service industry.

Material and Equipment Used:

•      Office equipment: copier, computer/keyboard, telephone, and fax.

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Administration/General Management: Administrative/Executive Assistant
Executive Assistant - Florida Panthers Hockey Club (Sunrise, FL)


The Executive Assistant will provide high-level, confidential administrative support to Hockey Club leadership


  • Strong organizational skills, self-starter, with ability to manage multiple priorities simultaneously
  • Excellent interpersonal, communication and problem-solving skills
  • Perform detailed clerical and administrative work efficiently and accurately
  • Receive and screen incoming mail, calls, faxes, email and visitors, prioritizing and summarizing details, where appropriate
  • Produce, type, proof and edit documents (including confidential memos, staff contracts, League emails, etc.)
  • Proactively manager executive calendar, schedule appointments, confirm and communicate changes or delays
  • Coordinate activities for a variety of meetings, appointments, conference calls and special projects
  • Prepare agenda for internal meetings and prepare meeting minutes
  • Plan and execute travel arrangements, including flights, hotels, cars/car services; troubleshoot and remedy unexpected plan changes, delays, travel issues
  • Respond to internal and external inquiries
  • Receive directions and requests from multiple sources and effectively prioritize, work well under pressure with tight timelines and liaise professionally with high-profile clientele and League officials
  • Act as liaison among owners, building partners, senior management and clients/colleagues to facilitate work and accomplish objectives in a collaborative effort
  • Facilitate the service needs for all VIP Clients including but not limited to, sponsors, partners, investors, political figures, NHL officials, etc.
  • Maintain high level of confidentiality on all matters discussed with owners, executives and upper management
  • Track and record business and personal expenses
  • Liaise with internal staff at all levels
  • Manage all ticket requests; coordinate arrangements of corporate suite, including, guests lists, catering services, parking arrangements
  • Other duties and special projects as assigned


  • 5+ years of related experience for Senior-level executives
  • Bachelor’s Degree preferred
  • Effective interpersonal and communication skills and the ability to interface with personnel at all levels, both verbally and in writing
  • Excellent judgement and decision making skills; problem-solving and trouble-shooting expertise
  •  Discretion, tact and diplomacy; poise and professional presence
  • Ability to meet new challenges with an open mind and an optimistic response
  • Ability to effectively manage/coordinate simultaneous projects, and successfully prioritize multiple tasks with a high sense of urgency
  • Functional knowledge of a professional services environment
  • Ability to work in a fast-paced environment, meet deadlines and ensure that work is complete and accurate
  • Must be available to work overtime and event nights, as needed, and must have an excellent attendance and punctuality record
  • Proficiency in MS Word, Excel, Outlook, PowerPoint, Internet

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Administration/General Management: Administrative/Executive Assistant
Staffing Coordinator - Honda Center (Anaheim, CA)

Staffing Coordinator


The Staffing Coordinator will be responsible for the oversight of part time team member staff management to include event scheduling, team member availabilities, requests for time off, meal break management, etc.  The Staffing Coordinator will also assist with Honda Center/ F&B team member policy enforcement which includes, but is not limited to, time and attendance policy management, uniform compliance,  safety and security guidelines, etc…  This is a full time position located within the Food & Beverage Department of Honda Center and reports to the Concessions Manager.  

Examples of Essential Duties/Responsibilities:  

•    Ensures the timely and complete scheduling of all assigned departments in conjunction with event and labor matrices
•    Manage the availability process throughout the year; review and input in our primary scheduling system once availabilities go final each rotation/ availability period
•    Manage the request for time off (RTO) process and ensure proper/ timely recording and communication with all team members on RTO status
•    Assist the operations based team members with managing meal breaks and mitigating the possibility of meal break violations
•    Properly track all time and attendance infractions within our primary scheduling system
o    Collect, Scan and Validate all documentation provided by team members
o    Ensure timely submission of all documentation to Human Resources
•    Properly track and award California Sick Pay
•    Maintain records within our primary scheduling system
•    Assist with the daily management of the uniform room/ tracking
•    Assist with check in and assignments for all scheduled staff
•    Partner with operations managers to ensure proper coverage of all areas on work days
•    Prepare and file coach and counsel documentation 
•    Serve as a “Super User” for our primary scheduling system
o    Support management team as needed
•    Partner with Payroll Coordinator each close of period to ensure accurate and timely payroll close
•    Partner with managers to create/ make available training materials
•    Track training and certification participation and compliance
•    Manage overall employee database
•    Engage and support active team member base through in person, e-mail and phone communication
•    Prepare event based paperwork
•    Assist with the completion of Risk Management related documentation and follow-up as needed
•    Responsible for maintaining sanitation standards throughout the F&B operations 
•    Responsible for the safe service/handling of all alcoholic beverages.
•    Maintain a G.R.E.A.T.E.S.T. attitude and approach to all efforts, particularly with other team members
•    Other responsibilities and tasks as deemed appropriate by the Management Team at Honda Center

Specific Qualifications/Abilities: 

•    High School diploma or equivalent
•    Minimum 1-2 years’ experience working in an office environment with administrative support responsibilities
•    At least 1 year customer service experience 
•    Familiarity with time and attendance/ scheduling system (ABI preferred)
•    Solid organizational skills with the ability to handle multiple projects at one time
•    Strong Attention to detail
•    Excellent written and verbal communication skills
•    Ability to work a flexible schedule including, nights, weekends and holidays
•    Works well with others; establishing and maintaining effective relationships with fellow team members, supervisors and Managers

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Administration/General Management: Human Resources Generalist
Director of Human Resources - Nashville Predators (Nashville, TN)

Job Title: Director, Human Resources

Department: Business Operations (Administration)

Job Reports To: Senior Director, Human Resources

Status: Exempt


Position Summary:

This position assists the Senior Director of Human Resources with employee relations and benefits administration for the Nashville Predators, Powers Management and Ford Ice Center staff.  The HR Director will work directly with employees and management fielding questions and providing support while carrying out responsibilities in accordance with the Organization’s policies. 



Major Responsibilities/Activities:

·         Fulfill federal and state law posting requirements and ensure proper notices are visible throughout the arena

·         Implement and ensure all OSHA compliance

·         Build and maintain positive relationships with arena subcontractors.  Play an active role in the HR training areas with vendor managers

·         Conduct investigations into issues including but not limited to harassment, discrimination, retaliation and maintain proper documentation concerning these issues

·         Maintain compliance with FLSA by conducting trainings to educate both managers and non-exempt employees on topics such as meal breaks and proper usage of the time clock and also ensuring that company policies stay in accordance with changing and developing employment laws

·         Partner with managers to implement corrective actions and performance plans when necessary

·         Maintain positive relationship with all insurance carrier contacts and third party benefits broker  to ensure employee insurance inquiries and concerns are resolved in a timely manner

·         Assist in company wellness initiatives and coordinate annual staff events

·         Create reports in HR/payroll system as needed by management and provide suggestions for improvement

·         Play an active role in the annual employee open enrollment process including reporting employee data to benefits broker, coordinating presentation materials, scheduling employee meetings, and entering employee data in payroll/HR system

·         Work in conjunction with the Senior Director of HR to facilitate the annual performance review process by implementing a timeline, distributing reviews and self-assessments and meeting with managers to discuss employee evaluations

·         Partner with Senior Legal Counsel to maintain compliance with all state and federal employment laws

·         Assist Senior Director of HR with administration of the 401(k) plan, including but not limited to items such as enrollments, loans and distributions, as well as responding to employee inquiries pertaining to the plan

·         Oversee background screening process and provide support to HR Coordinator, who organizes this process

·         Assist Senior Director of HR with annual employee trainings, including but not limited to harassment prevention, CPR and management trainings

·         Manage the receptionist/office assistant and ensure that individual plays an active role as the coordinator of the Sports Education 101 program, among other tasks

·         Assist with all employee appreciation events, primarily staff holiday parties, service awards and appreciation ceremonies

·         Partner with Payroll Manager to run monthly Affordable Care Act (ACA) reports and ensure compliance with the Act by distributing notices to affected employees

·         Provide assistance to Employee Advisory Board leaders to ensure proper communication is delivered to management

·         Perform other duties as assigned by management

Minimum Requirements:

·         B.A. Degree required, concentration in Human Resources preferred

·         Familiarity with payroll procedures including tax laws and garnishments

·         A minimum of 4-5 years of relevant experience in Human Resources, with at least 2 years of experience working with employee benefit plans

·         Proficient in all Microsoft programs (Excel, Word and Access)

·         Familiarity with cloud-based payroll/ HR software a plus

·         Prior experience with workers’ compensation preferred

·         Strong organizational and time management skills required

·         Must be extremely detail oriented

·         Ability to work flexible hours as needed

·         The salary range for this position is $40,000 - $50,000 annually; if this range does not meet your requirements, please do not submit an application for this position.

Essential Physical Functions:

·         Bending, lifting up to 20 pounds

Equipment Used:

·         Computer, ten-key (no labor-intensive equipment used)


Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.

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Administration/General Management: Receptionist/Switchboard
Event Receptionist - St. Louis Blues (St. Louis, MO)


The St. Louis Blues, Scottrade Center & Peabody Opera House seek an enthusiastic Event Receptionist. Event Receptionists are responsible for giving outstanding, friendly, prompt, and professional service to incoming callers and office guests. Candidates must enjoy a fast-paced environment and be able to work a flexible schedule, consisting of days, evenings, weekends and holidays as needed. This is a part-time, hourly position.

Duties will include, but are not limited to the following:

  • Welcome visitors by greeting them in person or on the telephone, answering or directing inquiries.
  • Address all inquiries in a professional and courteous manner, in person, on the telephone, or via email.
  • Keep up to date with current promotions and events at Scottrade Center and Peabody Opera House.
  • Receive and resolve guests' questions and concerns.
  • Work with other departments to ensure highest standards of guest service are met.
  • Provide day-time lunch/vacation coverage and assistance to Company Receptionist as needed.
  • Maintain high standards of housekeeping in the reception area.
  • Other duties as assigned.



  • 1-3 years prior receptionist experience.
  • Neat, professional appearance.
  • Positive, upbeat personality.
  • Excellent interpersonal, verbal, and written communication skills.
  • Experience with multi-line phone systems preferred.
  • Ability to maintain composure under pressure.
  • Proficient in Microsoft Office, internet and email.
  • Ability to work a flexible schedule which may include day-time hours as well as evenings, weekends and holidays as needed.

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