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Current available jobs in Administration/General Management:




Administration/General Management: Administrative/Executive Assistant
Office Administrator - Anaheim Ducks Hockey Club (Anaheim, CA)

Office Administrator

The Office Administrator will be the first point of contact for the new Sales Offices located on Douglas Road.  The Administrator will provide needed administrative support across the sales departments while providing an exceptional customer service experience to clients and staff.   


Examples of Duties/Essential Functions:

•    Manage office reception area to ensure clients are greeted and directed with a service minded attitude
•    Manage and prioritize all incoming phone calls in a timely professional manner and direct appropriately
•    Oversee and manage internal office needs and common areas; order, stock and distribute office and kitchen supplies as necessary
•    Coordinate with Honda Center mailroom to receive, sort and distribute incoming and outgoing mail
•    Manage office calendars, appointment scheduling, departmental meetings and conference arrangements, including and logistics related to meeting and conferences
•    Process expense reports for sales staff in a timely manner
•    Maintain office equipment such as printers and copies; troubleshoot operating issues
•    Ensure office area is clean and orderly throughout the day
•    General office duties including, copying, faxing, and scanning correspondence
•    Other duties as assigned

Qualification Standards:

•    High School diploma or GED required. College degree preferred
•    Minimum of 3 years’ experience in an administrative support or similar capacity
•    Customer service attitude; exceptional interpersonal skills
•    Excellent communication skills both written and verbal, including the ability to draft correspondence with minimal direction
•    Strong attention to detail with solid organizational skills
•    Working knowledge of basic PC applications (Microsoft Word, Excel, PowerPoint, Outlook, etc)
•    Valid driver’s license with a good driving record
•    Ability to lift up to 30 lbs. 


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Administration/General Management: General Management/Profit & Loss
Community Ice Arena - Business Manager - Chicago Blackhawks (Chicago, IL)

Department:  Community Ice Arena

Reports To:  General Manager, Community Ice Arena

Supervises:     Front Desk Personnel

                        Skate Guards

                        Fitness Center Manager

GENERAL DESCRIPTION

Cross-functional business involvement in the operation of the ice arena to achieve optimal operating performance and budgetary goals. 

PRIMARY RESPONSIBILITIES

  • Serve as a core operating/business manager of the facility.
  • Liaison for financial reporting to Chicago Blackhawks finance department.
  • Day to day management of all financial transactions.
  • Process payments for sales transactions including credit card processing.
  • Review invoices and expenses to proper approvals, accuracy and assess adequacy of budgets.
  • Work with all disciplines on annual budget process.
  • Oversee the customer facing front desk operations, which includes managing the front desk staff and assisting on front end tasks as needed.
  • Hire, develop and train front desk personnel to convey a professional image while interacting with patrons, participants and other staff.

 

DESIRED COMPETENCIES

  • Prior experience in the management of a public facility, specifically an ice arena
  • Strong organizational and time management skills. 
  • Ability to problem solve and manage customer situations.
  • Promotion of a family friendly environment while encouraging excellent customer service, teamwork and positive attitueds
  • On call at all times as needed

 

KNOWLEDGE AND SKILL REQUIREMENTS

  • Bachelor’s degree from an accredited college or university; preferably in business administration, facilities management, or other related field.
  • Minimum of 5-7 years of related experience, preferably in public assembly facility management
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective safety operations
  • Excellent computer skills; specifically in Max Solutions, Microsoft Excel, Word, and Outlook
  • Strong interpersonal and supervisory skills
  • Ability to work flexible hours, including nights, weekends and holidays.

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Administration/General Management: General Management/Profit & Loss
Community Ice Arena-Assistant General Manager - Chicago Blackhawks (Chicago, IL)

Department:  Community Ice Arena

Reports To:  General Manager, Community Ice Arena

Supervises:     Part-Time Coaches & Instructors

                        Community Event Coordinators

GENERAL DESCRIPTION

Assist General Manager with overall operation and management of the community ice arena with special attention being given to the planning and management of all hockey related programs and activities, overall ice schedule management and assisting with facility operations.

PRIMARY RESPONSIBILITIES

  • Serve as a core operating/business manager of the facility.
  • Maintain a comprehensive schedule for all ice and room usage in the arena.
  • Responsible for insuring maximum ice usage by managing an efficient schedule to work towards profitability while balancing group needs.
  • Manage and coordinate all hockey programs and activities, including but not limited to adult leagues, learn to skate programs, camps, clinics, tournaments and more.
  • Manage entire process of showcase level events, including development opportunities and implementing large scale hockey tournaments.   
  • Supervise and train part-time coaching staff and instructors.
  • Work closely with Chicago Blackhawks Fan Development and Foundation departments to assist in the implementation of youth hockey and community development programs.
  • Manager Event Coordinators who will assist with the day-to-day functions of community programs.
  • Work with General Manager and Chicago Blackhawks on implementation of sponsorship and promotional opportunities.

 

DESIRED COMPETENCIES

  • Prior experience in the management of a public facility, specifically an ice arena
  • Level 4 hockey coaching experience or similar skill set required.
  • Scheduling system proficiency - Must be fluent in a max ice program, such as Max Solutions. 
  • Hiring and training proficiency to recruit qualified instructors for skating classes, programs and camps
  • Ability to work flexible hours and be on call at all times as needed

KNOWLEDGE AND SKILL REQUIREMENTS

  • Associates or Bachelor’s degree from an accredited college or university; preferably in Sports Management, Facilities Management, or other related fields
  • Minimum of 5-7 years of related experience in public assembly facility management
  • Equivalent combination of education and experience may be taken into consideration.
  • Knowledge of the hockey community in the Chicagoland area.
  • Knowledge of Ice Arena Management and STAR Facility guidelines
  • Certified Ice Rink Manager (CIRM), helpful
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective safety operations
  • Excellent computer skills; specifically in Max Solutions, Microsoft Excel, Word, and Outlook
  • Knowledge of how to creatively plan hockey programs and activities
  • CPR Certification, will be trained.
  • Strong interpersonal and supervisory skills
  • Outstanding time management skills 

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Administration/General Management: Receptionist/Switchboard
Front Office Associate - Florida Panthers Hockey club (Sunrise, FL)

Job title:        Front Office Associate

Reports to:     Executive Officer   

POSTION SUMMARY:

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. They should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. 

                                                                                                                                              

Responsibilities

  • Use point-of-sale system to register and take payments from customers for figure skating programs, hockey leagues, private lessons, public skating, birthday parties, etc.….

  • Answer in coming phone calls; answer any questions callers may have, transfer them to another department, take and distribute accurate messages as needed.                                   

  • Operate office machines, such as photocopiers and scanners, Point of Sale system, voice mail systems and personal computers.                                                                                  

  •  Assist upper management with book birthday parties and camp field trips. 

  • Interact with the general public and customers to provide information about upcoming programs, camps, and events. It is essential to give out the correct information every time.

Qualifications 

  • Must be at least 17 years of age.

  • Must have strong communication skills, be detailed orientated, and good problem-solving skills.

  • Must be able to handle fast pace environments and multiple task at once.

  • Must be able to lift up to 20 pounds.

Position Requirements/Specifications

  • Part-time position.

  • Must be able to work early mornings, late nights, weekends, and holidays.


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Administration/General Management: Office Manager
Coordinator of Scott Hamilton Skating Academy - Ford Ice Center (Nashville, TN)

Major Responsibilities/Activities:

·         Implement policies, protocols and procedures affecting event planning and administration of Skating Academy programs.

·         Collaborate with the Ford Ice Center & SHSA to strategize Figure Skating, Freestyle and Learn to Skate procedures and policies.

·         Facilitate collection of roster information and preparation of Skating Academy programs.

·         Responsible for ensuring that all aspects of the Skating Academy programs are professionally executed.

  • Execute Skating Academy programs marketing plans and assist with the development and implementation of these plans.
  • Prepare all materials in advance for distribution to Skating Academy clients.
  • Communicate with clients, coaches, and parents on a regular basis and as specific issues arise.
  • Responsible for delivering outstanding customer service and for responding to customer inquiries in a timely manner and in accordance with company policies.

·         Partner with staff and clientele to maintain a positive atmosphere.

 

Minimum Requirements:

·         18+ years old.

·         Professional Skaters Association Membership.

·         USFSA Membership.

·         Knowledge of USFSA Basic Skills Programs.

·         Knowledge of USFSA and ISI programs and instruction.

·         Timely performance of duties and appointments.

·         Must possess strong problem-solving, interpersonal, conflict resolution and communication skills.

·         Ability to work nights, weekends and holidays.

·         Ability to work long hours on event days.

·         Must be polite, cooperative and work well with others.

·         As a condition of employment, qualified applicant will be subject to a background investigation, including a criminal history check, previous employment verification and character references.

Essential Physical Functions:

·         Ability to skate and instruct clients.

·         Ability to pick up children and be mobile on the ice.

·         Ability to work in a cold environment.

·         Excellent speaking and listening skills, requiring the perception of speech.

·         Physical activities include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials, and working with arms raised for prolonged periods.

·         Exposure to bright lights, extreme temperatures, loud noise, dust. 

·         Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time.

·         Ability to lift up to 30 lbs. 


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Administration/General Management: Administrative/Executive Assistant
Executive Administrative Assistant - Vegas Golden Knights (Las Vegas, NV)

Overview: The Vegas Golden Knights is the newest expansion franchise in the National Hockey League (NHL) and the first major professional sports team in the history of Las Vegas and the state of Nevada. The franchise is set to begin play this fall and is seeking the best candidates to join its business team.

Reporting to the Vice President of Ticketing & Suites and Vice President of Global Partnerships, employee is directly responsible for performing secretarial and administrative duties, including schedule management, arranging appointments, travel, meetings, conference calls, etc.

GENERAL DUTIES & RESPONSIBILTIES

 

• Makes high-level contacts of a sensitive nature inside and outside the company.

• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

• Requires experience in working with senior level executives within and outside the company, as well as experience with customers, vendors, visitors, and other dignitaries.

• Writes contracts, renewals, proposals and other documents from dictation equipment, draft, or shorthand notes using a personal computer. Edits typed material for grammar, punctuation, clarity, and sentence structure. Distributes typed material to appropriate parties (e.g., executives, clients, attorneys, etc.) and revises as directed. Composes memos and correspondence from brief verbal instructions. Prepares reports and/or graphics by selecting relevant information from files, other reports, correspondences, data center personnel support staff, etc. and inputting on computer.

• Maintains files on correspondence, clients, reports, and other records by inserting new documents and disposing of outdated material.

• Codes items or amounts for invoices, billings, & expense statements. Monitors cost center general ledger accounts and resolves exceptions by reviewing source documents and making necessary adjustments.

• Monitors office supply inventory and reorders as necessary.

• May be called upon to assist with sales efforts in a variety of functions

 

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Extensive knowledge of methods and techniques to perform general clerical accounting and various personal computer software packages required by the position (e.g., word processing, graphics, spreadsheets, etc.)

• Attention to detail and organizational skills are of extreme importance

• Ability to type, maintain confidentiality, communicate information to others, maintain accurate records, and adapt and interpret policies, guidelines, precedents or practices to new or changing situations

• Ability to communicate effectively verbally and in writing

• Ability to establish and maintain effective working relationships with executives, employees, clients and public


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