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Current available jobs in Administration/General Management:

Administration/General Management: Human Resources Generalist
Human Resources Business Partner - Honda Center (Anaheim, CA)

Human Resources Business Partner


The HR Business Partner will support the Food & Beverage (F&B) Services Department.  Through expert interpersonal skills, manages the relationships between the client, vendors, employees and Human Resources partners.  Maximizes the employee experiences by ensuring that Customer Service is maintained at the highest level.  Provide guidance and direction to F&B management on sensitive employee relations, staffing, performance management and union avoidance strategies.  Manage the tactical, day-to-day administrative tasks surrounding the HR support for F&B.  This position is also responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, food quality and sanitation standards are maintained at all times. Expediently and effectively resolves issues.  Maintains online HRBP business continuity plan for F&B department.  Supports HR team in carrying out various Company programs and procedures. This position reports to the Human Resources Director.

Examples of Essential Duties/Responsibilities:  

·         Recruitment and Selection:  Assist in the creation of job descriptions, advertising positions, social media marketing, conducting preliminary interviews and scheduling.  Establishes relationship with local Colleges and Universities to develop feed pools into entry level positions.  Identify retention strategies to reduce turnover.

·         Training Certification:  Coordinates mandatory training requirements for the department, tracks and verifies Responsible Alcohol Service, health and food related certifications and expirations in ADP.  Monitors completion and escalates incompletes or expirations to HR for follow up.  Manage document control for F&B Department Handbook, policies and procedures.

·         On-boarding / Separations:  Develops appropriate orientation and on-boarding programs for new employees.  Delivers new employee orientation covering workplace policies and service standards.  Processes background screens, conducts orientations, and process new hire paperwork.  Coordinate with F&B Finance to obtain final check, conduct exit interview, ensure separation paperwork is complete and 

·         HR Training:  Trains F&B managers on how to best handle HR matters that can be resolved without the assistance of the HR department.  Continue improving the programs, policies, practices and processes associated with meeting the strategic and operational people needs.

·         Employee Relations:  Assist F&B managers in resolvable performance issues and employee relations matters.  Participates in employee incident investigations and addresses concerns in a timely fashion.  Ensure that discipline is applied in accordance with policy.  Counsel employees in matters including employment, career development and disciplinary issues.

·         Development:  Oversee and support the mentorship and development of all F&B managers.  Design and deliver Supervisory and Lead Training Programs.  Participate in F&B Leadership Development Planning.

·         Compliance:  Review and update department policies, ensure Company and HR policy adherence. Monitor and wage and hour compliance. Promote quality, safety and security in all HR activities.

·         Communication: Proactively monitor current status of all open activities, keeping the appropriate HR partner and HR Director informed as required.  Develop effective internal communications (between and among management and employees) to promote morale and achieve department and Company wide goals.

·         Consultation:  Exemplary leadership, coaching, team building and management skills.  Shape and positively influence and create rapport / credibility across all employee levels.  Serve as primary liaison to the business leaders.

·         Additional Responsibilities and tasks as deemed appropriate by Human Resources Director and Senior Management Team at Honda Center

Specific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required.

·         Expert interpersonal skills and relationship management

·         Bachelor’s degree in a related field or equivalent experience, F&B / Hospitality environment preferred.

·         3-5 years progressively complex related experience; arena experience preferred

·         Strong proven Customer service experience

·         Strong initiative and results oriented

·         Strong analytical skills

·         Excellent written and oral communication skills with high confidentiality

·         Solid organizational skills, detail oriented with the ability to handle multiple projects at one time

·         Experience in administrative duties with high data integrity in HRIS

·         Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, etc.)

·         Ability to work a flexible schedule including, nights, weekends and holidays

·         Fluency in Spanish preferred not required

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Administration/General Management: Receptionist/Switchboard
Command Center Staff - Minnesota Wild (St. Paul, MN)

Command Center staff are responsible for providing effective communication to guests and team members within the Xcel Energy Center. Staff will receive and dispatch emergency and routine calls during events. Ensures distribution of event information to all departments during events that are related to the needs of the guests and the facility. The Command Center staff receives work direction from the Manager on Duty (MOD) and/or Guest Services Lead.

Responsibilities/Essential Functions

  • Ability to use clear and concise communication on multiple platforms including radio usage, phones and computer.
  • Answers incoming radio/calls in a timely manner; ability to multi-task which includes taking multiple calls at a time.
    • Ability to listen and take notes to document a situation being called in.
  • Documents staff/department calls during events by typing key information in the CRM online tool.
    • Ensures proper information is documented and details are not missed.
  • Knowledgeable of general and emergency procedures to be able to answer inquiries and initiate facility processes.       
    • Ability to make quick decisions and follow department protocol
    • Ability to initiate calls for facility to ensure guest needs are sent to the appropriate personnel.
    • Ability to immediately notify the appropriate personnel/departments; for medical, safety and building emergencies.
  • Strong facility knowledge including building layout, department functions/positions, company policies and procedures
  • Responsible for tracking and follow up for all situations that arise during an event to ensure situation is resolved for the guest, facility and/or departments.
  • Follows proper procedures to seek answers/details from MOD or supervisors on the floor regarding incidents.
  • Attends the Supervisor pre-shift meeting for each event.
  • Performs other related duties as assigned.

Position Requirements

Formal Education & Certification

  • 18 years of age
  • High School Graduate/ GED
  • Command center experience a plus

Knowledge & Experience

  • Customer service experience required
  • Strong Computer skills when searching for information
  • Quick and accurate typing skills
  • Problem solving skills including identifying and resolving issues in a timely manner

Personal Attributes

  • Customer services oriented
  • Ability to remain calm and collected in a hectic environment
  • Ability to make quick decisions during emergency situations 
  • Able to work with the staff and other departments in a professional manner at all times
  • Ability to follow instructions and respond appropriately to directions from the MOD/Lead
  • Ability to remain calm and in control during stressful situations
  • Ability to work independently

Work Conditions

  • Available to work evenings, weekends and normal business days
  • Must be willing and able to work in the following conditions: busy, with frequent interruptions.
  • Ability to perform the following actions continuously: sitting, using hands dexterously, talking, hearing.
  • No guarantee of hours

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Administration/General Management: Administrative/Executive Assistant
Part Time Front Desk/Skate Guard/Party Host - Ford Ice Center - Nashville Predators (Nashville, TN)

Job Title: Skate Guard/Front Desk/Party Host

Department: Front of House

Job Reports To: Office Manager

Status: Non-Exempt

Major Responsibilities/Activities:

  • Assist public with rental skates.
  • Return skates to skate rack when session is over.
  • Responsible for enforcing ice skating rules and safety procedures during public session.
  • Serve as a receptionist for the telephone system and walk-in guests.
  • Assist management in administrative duties and responsibilities.
  • Operate Point of Sale unit for skate rentals.
  • Balance register and fill out proper forms at beginning and end of shift.
  • Greet guests and assists members of party with obtaining and returning rental skates.
  • Set up party room and decorate room with tables, chairs, balloons and paper products.
  • Serve cake, soft drinks and other food to guests.
  • Clean up after guests, including removing trash and storing supplies.
  • Perform other duties as assigned by Ford Ice Office Manager.


Minimum Requirements:

  • 18+ years old.
  • Must be polite, cooperative, and work well with others.
  • Must possess strong problem-solving, interpersonal, conflict resolution and communication skills.
  • Previous cash handling experience.
  • Ability to engage with and serve the public, especially children.
  • Ability to work nights, weekends and holidays.
  • As a condition of employment, qualified applicant will be subject to a background investigation, including a criminal history check, previous employment verification and character references.
  • Ice skating ability preferred but not required.

Essential Physical Functions:

  • Physical activities include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials.
  • Ability to stand or walk for extended periods of time and to climb stairs.
  • Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time.
  • Ability to speak and communicate clearly with others.
  • Ability to lift up to 30 lbs.

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Administration/General Management: Administrative/Executive Assistant
Executive Assistant, Chief Marketing & Innovation Officer - Prudential Center/ New Jersey Devils (Newark, NJ)


Reporting to the Chief Marketing and Innovation Officer, this position coordinates scheduling, processes reports, makes travel arrangements, maintains calendars and provides other administrative support to the CMIO and all departments that the CMIO oversees (Marketing, Communications, Community Investment and Grassroots, Strategy, Digital Marketing, Game Presentation, Creative, Entertainment Marketing and Ticket Sales).  The Executive Assistant must have the ability to multi-task in a fast paced, high-energy environment, anticipate needs and workflow, and communicate seamlessly with other executives and staff members.  The CMIO will delegate authority to the Executive Assistant regarding matters of significance and trust that he or she will maintain a high level of confidentiality at all times.

 Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Exercises discretion to act as gatekeeper for CMIO, including managing CMIO’s calendars to schedule both internal and external meetings, answering and filtering incoming calls and screening incoming emails and information on behalf of the CMIO.

  • Coordinates and schedules travel arrangements.
  • Prepares and processes business expense reports and invoices in a timely manner;
  • Research/fact-find for presentations and other initiatives;
  • Coordinate and plan meetings, conference calls, speaking engagements and special events, including arrangement of logistics, meeting space, communications.
  • Create meeting agendas and provide departmental feedback post meetings.
  • Understand how tasks and objectives contribute to the overall Marketing business goals and objectives.
  • Handle highly confidential information in an appropriate and professional manner.
  • Work closely with various departments to organize marketing meetings, off-sites, events and other functions.
  • Manage CMIO’s VIP suites, guest ticket requests and parking arrangements, and serves as host as required;
  • All other duties as delegated by the CMIO regarding matters of significance.


  • Bachelor’s Degree required;

  • Has worked in a marketing environment supporting C-Suite executives;
  • Minimum 3-5 years administrative experience.

Knowledge, Skills and Abilities:

  • High attention to detail, organization and process;
  • Strong teamwork and relationship management skills;  must be able to work effectively with all personalities;
  • Strong level of judgement and intuition, must be proactive;
  • Excellent communication skills, both oral and written;
  • Must have the proven ability to management multiple projects, work under pressure and meet deadlines;
  • Strong computer skills (MS Office applications) required;
  • Close attention to detail and follow-through in all responsibilities;
  • Highest level of organizational skills is a must;
  • Ability to handle confidential information and projects with professionalism and discretion;
  • Mature and effective in dealing with people at all levels of the organization;
  • Must have exceptional customer service skills and a professional appearance.


Not Required.


 Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.

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