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Current available jobs in Facility Operations/Security:


» OPERATIONS SUPERVISOR, Richcraft Sensplex (Ottawa East) - Capital Sports Management Inc. (Ottawa, ON)
» Part-time Operations Changeover Crew - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Facilities Technician - Carolina Hurricanes (Raleigh, NC)
» Building Engineer Assistant - CBJ Arena Management (Columbus, OH)
» Utility Worker (Part-time) - Minnesota Wild (St. Paul, MN)
» Skate Guard/Front Desk - Ford Ice Center - Nashville Predators (Nashville, TN)
» Guest Services Representative - New Jersey Devils/Prudential Center (Newark, NJ)
» Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Pre/Post Event Housekeeper - Vancouver Canucks (Vancouver, BC)
» Event Supervisor - Vancouver Canucks (Vancouver, BC)



Facility Operations/Security: Facility/Venue Management
OPERATIONS SUPERVISOR, Richcraft Sensplex (Ottawa East) - Capital Sports Management Inc. (Ottawa, ON)

La version française suit la version anglaise ci-dessous.

 PRIMARY OBJECTIVE

All team members of Senators Sports & Entertainment are held accountable for creating raving fans.

The Richcraft Sensplex Operations Supervisor is responsible for ensuring that a high standard of safety, cleanliness and technical operation is maintained at the facility through the efficient management of the operations, groundskeepers, and custodial team members.

Essential Raving Fans Responsibilities and Accountabilities:
• Seeks ways to enhance the fan experience in unexpected ways
• Empowered to say YES, creating raving fans of Senators Sports & Entertainment (“SSE”)
• Knows and lives SSE’s mission everyday through service, teamwork, continuous improvement, change, and fun
• Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
• Maintains consistency in attitude and behavior, exceeding expectations
• Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied and a Raving Fan
• Approaches all tasks with a “can-do” attitude understanding that there is no other kind of attitude
• Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behavior
• Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop relationships.
• Presents a cheerful, positive manner
• Takes ownership and sees the client’s need through from beginning to end
• Exercises appropriate judgment in handling client situations.
• Responds in a positive manner with alternative solutions when a client’s initial request is not possible.
• Shows initiative and takes action with an appropriate level of independence

Ongoing
• Responsible to manage facility operations and custodial staff to ensure building objectives are met to the highest possible standards.
• Responsible for the daily operation and maintenance of the facility and all systems. This includes, HVAC, sound, lighting, ice making and maintenance, fire protection, safety, scoreboard, communication etc.
• Ensure proper building standards are maintained
• Ensure the interior and exterior of the Sensplex facility are properly maintained on a continuous proactive basis
• Assist Program Coordinator with requests, and provide excellent customer service
• Ensure setup requirements and technical requirements for events are executed per specifications
• Participate on committees to assist with event details, and other special requirements
• Responsible for ensuring that the assembly and disassembly of the facility are properly executed as dictated by programs and events
• Ensure the Sensplex is in compliance with Health and Safety Regulations
• Responsible for maintaining accurate inventory of equipment, furniture, and supplies
• Assist with annual maintenance projects
• Required to be available to BSP patrons at all times while on duty and to interact with Sensplex patrons in a professional and courteous, responsive manner.
• Other duties as assigned by the Operations Superintendent and Director of Operations

Periodic
• Responsible for drafting and reviewing policies and procedures for the Sensplex and ensuring that they align with the strategic objectives of the Sensplex and CSMI.

Health & Safety Responsibilities and Accountabilities
Responsible for ensuring that all areas covered by Occupational Health & Safety Act (“OHSA”) are adhered to, specifically:
• Working in compliance with the provisions of the OHSA, regulations and internal policies and procedures
• Using or wearing protective equipment, devises or clothing when required
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
• Reporting any contravention of the OHSA, regulations or Senators Sports & Entertainment policies and procedures


QUALIFICATIONS

• Minimum 3-4 years’ experience in a supervisory capacity
• Experience as an arena operator (ice resurface driving experience)
• Ice making expertise (ORFA Certified Ice Technician (CIT) designation is an asset)
• Ice making expertise (Safe Ice resurfaces operator (SIRO) designation an asset)
• Above average understanding of the Ontario Occupational Health & Safety Act
• Experience in HVAC systems and refrigeration plants (ORFA basic refrigeration an asset)
• Experience performing maintenance, janitorial and other facility operational duties
• Experience operating power tools and hand tools
• Current First aid, CPR and defibrillation training.
• A valid class G driver’s license with a clean abstract.
• Basic computer knowledge.
• Strong customer service, organizational and decision making skills.
• Proven ability to work independently but to contribute as a member of a team.
• Good physical dexterity.
• Team Player
• Bilingualism (French & English) is preferred at Richcraft Sensplex

DEADLINE TO APPLY: Tuesday, January 13, 2015

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received for this competition will be maintained on file for a period of 6 months and may be referenced for future staffing requirements

To ensure that you are kept aware of future opportunities, please follow us on Twitter: http://twitter.com/sens_employment

N.B. Le genre masculin est utilisé comme génique à seule fin d’alléger le texte.

OBJECTIF PRINCIPAL
Tous les membres de Sénateurs Sports & Divertissement sont chargés de créer des partisans inconditionnels.


Le principal mandat du superviseur des opérations au Richcraft Sensplex est de s’assurer du maintien de la sécurité, de la propreté et du fonctionnement technique de l’établissement selon des normes élevées par une gestion efficace des opérations, des ouvriers jardiniers et des personnes chargées de l'entretien.


Responsabilisation et responsabilités essentielles en matière de création de partisans inconditionnels :
•Chercher continuellement des façons d’améliorer l’expérience pour les partisans de façon spontanée
•Apprendre à dire OUI, créant des partisans inconditionnels de Sénateurs Sports & Divertissement (SSD)
•Connaitre et vivre la mission de SSD tous les jours par le service, le travail d’équipe, l’amélioration continue, le changement et le plaisir
•Obsédé par la satisfaction de la clientèle, en demandant : « Comment puis-je surpasser vos attentes aujourd’hui? »
•Adopter une constance au niveau de l’attitude et du comportement, surpasser les attentes
•Travailler en fonction de créer une impression particulière auprès de nos clients, celle d’une personne qui est convaincue, pleinement satisfaite et une partisane inconditionnelle
•Démontrer du cran et de la détermination en tout temps, en étant convaincu que c’est la seule attitude à adopter
•Observe et interprète avec précision ce que les clients ressentent, en fonction de leurs paroles, le ton de la voix, les expressions et autres comportements non verbaux
•S’investit personnellement envers les clients en leur posant des questions sur leurs inquiétudes, leurs intérêts, leur famille, leurs loisirs et bien plus, afin de développer des relations
•Être positif et jovial
•Faire preuve d’initiative envers le client et voir à ses besoins du début à la fin
•Exercer un jugement approprié relativement au traitement de situations avec la clientèle
•Répondre d’une façon positive avec une solution de rechange dans une situation où il est impossible d’acquiescer à une demande initiale d’un client.
•Faire preuve d’initiative et prendre des mesures avec un degré adéquat d’indépendance
Tâches initiales
• Responsable de la gestion des opérations de l’établissement et du personnel d’entretien afin de s’assurer que les objectifs atteignent les normes les plus élevées possible.
• Responsable des opérations quotidiennes et de l’entretien de l’établissement et de tous les systèmes, incluant le chauffage, la climatisation, l’éclairage, le son, la fabrication de la glace, la protection contre les incendies, la sécurité, le tableau indicateur, les communications, etc.
• Veiller au maintien des normes appropriées dans l’installation
• Assurer un entretien approprié de l’établissement Sensplex, autant à l’intérieur et à l’extérieur, de manière proactive et constante
• Aider le coordonnateur des programmes au chapitre des demandes et offrir un excellent service à la clientèle
• Veiller à ce que les exigences techniques et de configuration pour les activités soient exécutées conformément aux dispositions établies
• Participer aux comités pour aider au niveau des détails des activités et d’autres exigences particulières
• Responsable de s’assurer que les opérations de montage et démontage soient menées à bien sont effectuées convenablement telles que dictées par les programmes et les événements prévus
• Veiller à ce que le Sensplex soit conforme aux règles de santé et de sécurité
• Responsable de maintenir à jour l’inventaire des équipements, du mobilier et des fournitures
• Aider aux projets annuels d'entretien
• Doit être disponible pour les clients du BSP en tout temps dans l’exercice de la fonction et interagir avec les clients du Sensplex de façon professionnelle et courtoise.
• Effectuer d’autres tâches à la demande du directeur général et des opérations


Périodique
• Responsable d’élaborer et examiner les politiques et procédures pour le Sensplex et veiller à ce qu’elles servent les objectifs stratégiques du Sensplex et de CSMI.
Rôles et responsabilités en matière de santé et de sécurité
Responsable de s’assurer que tous les aspects qui portent sur la Loi sur la santé et la sécurité au travail (« LSST ») ont été expressément respectés, particulièrement :
• Travailler conformément aux dispositions de la LSST, aux règlements ainsi qu’aux politiques et aux procédures internes
• Utiliser des appareils ou des équipements adaptés pour la protection et porter des vêtements de protection
• Signaler tout équipement ou dispositif de protection manquant ou défectueux susceptible de le mettre en danger ou de mettre une autre personne en danger
• Signaler toute infraction à la LSST, aux règles ou aux politiques et procédures de Sénateurs Sports & Divertissement


QUALIFICATIONS
• Minimum de 3 à 4 ans d’expérience à titre de superviseur
• Expérience en tant qu’opérateur d’aréna (expérience en conduite de surfaceuse)
• Expertise en fabrication de glace (certification de la formation Safe Ice resurfacer operator (SIRO) un atout)
• Connaissance accrue de la Loi sur la santé et la sécurité au travail de l’Ontario
• Expérience dans les systèmes CVAC et les installations de réfrigération (formation de base en réfrigération de l’ORFA un atout)
• Expérience dans l’exécution de tâches d’entretien, de conciergerie et d’autres tâches opérationnelles
• Expérience en utilisation d’outils manuels ou électriques
• Formation en défibrillation cardiaque, en secourisme et en réanimation cardio-respiratoire
• Permis de conduire de classe G valide et avec dossier de conduite vierge
• Connaissances de base en informatique.
• Excellentes aptitudes en matière de service à la clientèle, sens de l'organisation et prise de décisions
• Être en mesure de travailler avec autonomie, mais aussi au sein d'une équipe
• Bonne dextérité physique
• Esprit d’équipe
• Le bilinguisme (francais et anglais) est prefere au Richcraft Sensplex
 

DATE LIMITE POUR POSTULER : jeudi 13 janvier 2015


Nous désirons remercier tous les candidats qui auront postulé; toutefois, seuls les candidats retenus pour une entrevue seront contactés. Les candidatures reçues pour ce concours seront conservées en dossier pour une période de six mois et elles pourraient être recommandées pour répondre à des besoins futurs.


Pour vous assurer d’être au courant des offres d’emploi, suivez-nous sur Twitter :
http://twitter.com/sens_employment

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you legally eligible to work in Canada?

Closing Date: 2015-02-01


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Facility Operations/Security: Facility/Venue Management
Part-time Operations Changeover Crew - Carolina Hurricanes (Raleigh, NC)

Operations Changeover crew are responsible for the conversion of the different arena setups as well as some general maintenance of the building’s systems and equipment.  

Qualifications

Must be at least 18 years old. Must be able to lift a minimum of 50 lbs., use power tools, stand and bend for long periods of time. Job may require work in adverse weather conditions. Must have and maintain a valid North Carolina driver’s license.  Previous forklift experience a plus.

Must be able to work a flexible schedule depending on event including late nights (typically 9 pm-2:30 am), weekends and holidays as needed. On certain occasions some shifts could start as late 11pm and go to as late 6am.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever previously been employed by PNC Arena? If so when and in what Department?


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Facility Operations/Security: Server/Concessions
Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)

Suite Runners are responsible for prepping and assembling food, snack and condiment orders from printed production reports, delivering pre-ordered and event day food items to the proper Suite. Also responsible for removing and clearing all dishes, utensils and other items after the events have ended.

Qualifications

Must be at least 18 years old. Must be at least 21 years old to operate an optional dessert cart (includes serving alcohol). Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. 

Must be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 35 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 3-4 hours prior to the event time of each scheduled event (i.e. 3:00-4:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
 

Qualifications

-Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.

-Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check.

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drugfree workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Qualifications

-Must be at least 21 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

-Must be at least 21 years old. Previous bartending experience preferred.

-Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.

-Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must pass a criminal background check

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Maintenance
Facilities Technician - Carolina Hurricanes (Raleigh, NC)

The Facilities Technician is responsible for the repairs, troubleshooting, monitoring, and preventive maintenance of all mechanical, electrical, structural and architectural systems in the facility.

Expected to follow established dress and behavioral codes. Expected to attend meetings and training classes to keep up to date on building policies and procedures as required. Constantly evaluate Facilities’ procedures to ensure safety and establish new safety guidelines. Maintain inventory of all equipment and tools.

Qualifications:

Candidate must have high school diploma or equivalent. Must have a valid NC driver’s license and acceptable driving record. Preferred: 3 years related experience preferably in working HVAC and Refrigeration, Electrical, Plumbing and Carpentry.

Candidate must have the ability to read and follow verbal and written instructions as well as adhere to building policies and event requirements. Must have knowledge of and ability to follow all safety procedures and guidelines. Must be able to lift objects up to 50 lbs and to stand, bend and stoop for long periods of time and climb stairs to inspect and handle problems. Candidate must have knowledge of basic mathematical skills.

Candidate must be willing to work in a fast paced, team environment, be willing to work a flexible schedule to include different shifts revolving around event schedule as needed, evenings, weekends and holidays hours if needed. Candidate must have ability to interact with fellow employees and general public in a professional manner. Must be willing to participate in an on-call rotation for building emergencies.

Must pass criminal background check and drug screen.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.  
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3 years related experience in HVAC and Refrigeration, Electrical, Plumbing and Carpentry?
2. Have you ever been convicted of a crime other than minor traffic violations?


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Facility Operations/Security: Maintenance
Building Engineer Assistant - CBJ Arena Management (Columbus, OH)

Maintains in good working condition all facility equipment including HVAC, plumbing and electrical plants, lighting and climate control systems, roofing systems, telecommunications, fire-life/safety systems, and maintenance/cleaning equipment. Operates systems (HVAC, lighting, etc.) as needed. Troubleshoots and repairs plumbing and mechanical malfunctions and performs required PM. Follows developed maintenance and scheduling program to ensure the facility is properly maintained to ensure safety of patrons. Works with staff on all new installations. Assists in safety codes. Position requires working with heights. Subject to emergency calls.

Experience required /desired

HVAC/plumbing certification/licensing required within 2 years of hiring. Willingness to work in a team environment. Proficient with the use of a personal computer; familiar with the use of the Microsoft Office products. Position requires heavy lifting, climbing, carrying, stooping, crawling and equipment operation. This position requires work both indoors and out and is subject to adverse conditions. Ability to prioritize and to handle multiple projects simultaneously. Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management. Ability to work irregular/extended hours, including night and weekend duties is required.

Summary of Duties: 

50%     Performs minor and major repair of all facility systems and equipment. Inspects systems throughout facility to detect malfunctions or breakdowns. Investigates malfunctions or breakdowns of systems to diagnose causes and locate the source of the problem & implements corrective actions and solutions. Assists Engineers with anticipated potential malfunctions or breakdowns and takes appropriate action to prevent or minimize curtailment of services. Performs preventive maintenance procedures on building mechanical equipment on a scheduled basis; inspects belts, checks fluid levels, replaces filters, greases bearings, seals, etc.; repairs or replaces broken parts. Completes daily, weekly and monthly checklists on building equipment maintenance procedures and maintains records of scheduled maintenance procedures Follows procedures for use of Work Orders and CMMS systems. Cleans and inspects boilers, chillers, and heat exchangers; monitors water treatment program to ensure compliance.

40%     Assists Engineers with calibration and repairs of DDC and pneumatic systems. Assists with the installation of electrical wiring and equipment; new electrical services, wiring during remodeling projects; replaces and repairs wiring as directed. Assists with repair of electrical equipment and control circuits; assists with replacement of faulty electrical switches; assists with repair of refrigeration equipment. May repair electrical locks and control panels to maintain building security. Operates auxiliary supply systems when a breakdown occurs. Assist with shutdown and start-ups of utilities when conditions require it.

10%     Adheres to OSHA, NFPA and other applicable safety codes. Performs outside custodial duties such as snow removal as required. Responds to emergency maintenance requests as required. Other duties may be assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience inspecting and repairing all facility systems and equipment?


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Facility Operations/Security: Maintenance
Utility Worker (Part-time) - Minnesota Wild (St. Paul, MN)

Position Summary/Description

Under the direction of the Senior Facilities Manager, this person will be responsible for performing all tasks related to the care and maintenance of the 317 On Rice Park Facility. There will be a variety of assignments focused on caring for a historic, executive building. Cleaning is the primary assignment for this position but duties may also include hanging pictures, white boards or other decor, some furniture moving and some maintenance assignments. This is primarily a 2nd Shift position and successful candidates will be able to work weekends and holidays as needed.  The hourly wage begins at $13.00 per hour. 

Responsibilities/Essential Functions

  • Cleaning, dusting, trash removal, vacuuming
  • Assist with office furniture modifications and adjustments
  • Monitor and stock office and maintenance supplies
  • Perform basic maintenance tasks and occasional minor repairs in and around the exterior of the building
  • Other duties related to care and maintenance of a historic property

Position Requirements

1. Knowledge & Experience

·         General knowledge of cleaning procedures, maintenance equipment and hand tools is a plus

2. Personal Attributes

·         Dependable and reliable work history

·         High degree of self-motivation

·         Attention to detail

Work Conditions

·         Generally this person will work 8-16 hours per week depending on the work load

·         Ability to work a primarily 2nd Shift schedule that includes weekends and possible holidays

·         Ability to understand verbal and written instructions

·         Ability to lift 50 lbs. unaided

·         Ability to carry and climb up to a 10 foot ladder

·         Ability to occasionally operate up to a 20 foot platform lift

·         Ability to work around and with external clients and the general public


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Facility Operations/Security: Event Guest Relations
Skate Guard/Front Desk - Ford Ice Center - Nashville Predators (Nashville, TN)

Ford Ice Center Job Description

Job Title: Skate Guard/Front Desk

Department: Front of House

Job Reports To: Office Manager

 

Major Responsibilities/Activities:

 

·         Must be polite, cooperative, and work well with others

·         Assist public with rental skates

·         Return skates to skate rack when session is over

·         Responsible for enforcing ice skating rules and safety procedures during public session

·         Must enjoy working with public especially children

  • Serve as a receptionist for the telephone system and walk-in guests
  • Assist management in administrative duties and responsibilities
  • Operate Point of Sale unit for skate rentals
  • Balance register and fill out proper forms at beginning and end of shift

 

Minimum Requirements:

 

·         16+ years old

·         Must know how to ice skate

·         Previous cash handling experience

·         Ability to work Friday-Sunday evening hours including holidays

Essential Physical Functions:

 

·         Standing for periods of time

·         Lifting, reaching and bending

·         Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time

·         Ability to lift up to 30 lbs.

 

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Event Guest Relations
Guest Services Representative - New Jersey Devils/Prudential Center (Newark, NJ)

Job Summary:

The Guest Services Representative will provide professional and exemplary customer service to all guests, employees, and the community at every event, in adherence with the Prudential Center rules and regulations to ensure a safe and world class environment. 

Essential Duties and Responsibilities:

  • Prepare assigned areas for opening and closing for each event; review check list specific to assigned area, proactively report and address areas of need prior to doors opening and follow up to ensure issues have been resolved

  • Politely greet, acknowledge, and thank all guests at all times, in all areas of the arena during event

  • Anticipate and respond accordingly to guests’ needs, concerns and questions

  • Learn all event specific related activities and programs; arena layout, timing of event, parking, VIP receptions etc.

  • Recognize all ticket types, check tickets, and provide guests with friendly and accurate directions

  • Monitor assigned sections and surrounding areas to ensure arena compliance, and quality standards and safety

  • Responsible for scanning tickets and ensuring all guests have a proper ticket/credential.

  • Ability to operate elevator to transport passengers between floors

  • Check assigned areas for items left behind by guests and turn into Lost & Found at the end of the shift

  • Follow all company policies and procedures, including assigned uniform and personal appearance is clean and professional

  • Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure

  • Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees

  • Complete all assigned tasks within the guidelines & deadlines set by Guest Services Managers and Supervisors

  • Maintain company confidentiality

  • Other duties as assigned

Required Qualifications:

  • High school diploma or equivalent

  • Excellent communication skills, both written and verbal

  • Six (6) months prior customer service experience, arena or hotel experience preferred  

AVAILABILITY. Must be available to work the following schedule:

One (1) day out of the week (Monday through Thursday) and able to report no later than 5PM, Friday and able to report no later than 5PM, and all day Saturday and Sunday. Must be available to work holidays

Key Job Components

  • Be Professional, Engaging, and Proactive at all times

  • Identify problems and issues quickly and efficiently and effectively respond to address and resolve, and notify supervisor and appropriate arena personnel

  • Pleasant and positive personality a must; outgoing and customer service result oriented

  • Develop and maintain positive working relationship with all employees, guests, and community, and support team to our commitments

  • Communicate with others by using clear and professional language

  • Must be able to perform under varying levels of stress

  • Ability to handle tough, high-pressure situations while remaining calm, professional and respectful


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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Facility Operations/Security: Custodial/Housekeeping
Pre/Post Event Housekeeper - Vancouver Canucks (Vancouver, BC)













CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
CLAC, LOCAL 501 BARGAINING UNIT POSITION
(Part-time)

Classification:        Pre/Post Event Housekeeper
Department:          Facility Operations & Engineering
Reports to:             Lead Housekeeper/Assistant Manager, Housekeeping
Date posted:          January 7, 2015

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding service and creating unforgettable guest experiences.

As a Pre/Post Event Housekeeper, job functions include:

  • Cleaning the facility and perimeter areas prior to and after an event has finished (with the majority of shifts being graveyard)
  • Other duties may be assigned as required

Desired Qualifications and Skills:

  • Must be able to:
    • work graveyard shifts (i.e. 11pm - 7am)
    • safely lift 35 lbs. (removing full garbage bags and carrying to a deposit location)
    • withstand repetitive bending, stretching, reaching, kneeling, and twisting
    • work with the various cleaning solutions with the appropriate personal protective equipment
  • Ability to learn WHMIS system and use of cleaning tools/equipment
  • Ability to learn to use a radio
  • High school diploma or general education degree (GED)
  • First Aid certificate
  • Experience in working in a service oriented role
  • Knowledge or interest in sport and entertainment events
  • WHMIS training
  • Previous housekeeping experience
  • Building Service Worker/Janitorial certification

Interested, qualified candidates are invited apply online, by accessing our website at www.canucks.com/employmentopportunities or by sending an email and attaching a resume to jobs@canucks.com with the subject line "Housekeeping".   This position will remain open until filled. 
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Ability to learn WHMIS system and use of cleaning tools/equipment?


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Facility Operations/Security: Custodial/Housekeeping
Event Supervisor - Vancouver Canucks (Vancouver, BC)














CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Casual, On Call)



Position: Event Supervisor
Department: Event Services
Reports to: Manager, Housekeeping


At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here.  We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests.  We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

· Supervises Event Housekeeping employees, providing support and focus to the delivery of exceptional service to every guest who enters Rogers Arena
· Monitors floor traffic and staff deployments
· Creates a positive work environment for staff by providing ongoing clear, specific and timely coaching, recognition and feedback to ensure operational success and excellence
· Serves the needs of the guests and makes necessary operational decisions to ensure guests receive direct, personable service and immediate results
· Supervises an assigned area in the building to ensure effective crowd management
· Communicates appropriate event incidents and reports to Duty Managers
· Responds to guest problems and questions, ensuring appropriate action is taken by the staff
· Recommends improvements and new suggestions for current operations
· Communicates with other operations groups (e.g., Aramark, Team Store, Impark) to ensure event and guest needs are met
· Maintains knowledge of safety and emergency procedures
· Conducts annual performance reviews and ongoing performance management
· Assists with the onboarding of new employees
· Participates in Guest Services Supervisor Team meetings to identify ideas, processes, systems, skill upgrading and information that would assist the Guest Services Supervisor Team in continually improving its and the Company’s efforts to achieve 100% employee satisfaction and 100% customer satisfaction


REQUIRED EXPERIENCE AND QUALIFICATIONS:

· Several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a group of unionized employees
· Experience in the housekeeping industry is preferred but not essential
· Demonstrated commitment to customer satisfaction.  Able to respond promptly and effectively to customer’s needs
· Excellent interpersonal skills with the ability to interact positively and professionally with a diverse customer base (e.g. public, senior management, staff, business partners, promoters, team personnel, etc.)
· Strong communication skills, with the confidence and ability to address a group of staff at briefings.  Able to present information and instructions in a clear manner
· Excellent problem solving and crisis management skills
· Physically able to walk up and down stairs, stand for a significant portion of the shift, work in a crowded and noisy environment, and use a radio
· Must be 19 years of age or older (may have to take liquor away from guests)
· Presence in the form of personal authority and maturity
· Confident, friendly, approachable, outgoing, team player; able to gain the confidence and trust of management, colleagues, direct reports
· General knowledge of cleaning chemicals and practices is preferred
· Knowledge of emergency cleaning procedures is preferred
· Successful completion of customer service training (e.g. SuperHost) is an asset
· First Aid Certificate is an asset
· WHMIS Training is preferred
· Housekeeping/Cleaning Certifications is an asset
· Fluent in a second or third language in addition to English is an asset

Interested, qualified candidates are invited to submit their resume and cover letter to www.canucks.com/employmentopportunities  .  This position will remain open until filled.
 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a group of unionized employees?


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