NHL HOCKEY JOBS

Honda Center is seeking part-time food and beverage professionals (all levels) to become part of an industry-leading sports and entertainment environment.

• Support concerts, sporting events and family shows by working in a fun, fast-paced Food & Beverage environment
• Responsible for providing guests with a high-end dining experience that matches the quality of their high-end entertainment experience
• Variety of positions available:  Cooks, Servers, Concession Stand Workers, Bar Tenders/Bar Staff, Cashiers
• Hours per week are based on the events booked at the Honda Center which will be staffed based on the business need.  Events are typically held on evenings and weekends.  (Hours / start and end times vary based on position)
• Able to work independently, as well as in a team dynamic
 

Qualifications: 

• High School Diploma or equivalent
• Friendly, dedicated, passionate in and about their work
• Energetic, self-motivated and eager to learn new procedures
• Excellent follow-thru skills
• Flexible schedule – ability to work nights, weekends and holidays as required
 

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Application is a 2-step process:

Step 1: Apply through TeamWork Online via the link below

Step 2: After applying on TeamWork, you will be prompted to schedule an appointment for an interview on the arena website provided in a yellow box following your application.  The link will also be provided to you via email confirmation.

POSITION TITLE: Engineer
REPORTS TO: Director of Operations

JOB DESCRIPTION / REQUIREMENTS:
• Operates and maintains mechanical systems within the property including HVAC, BAS controls, plumbing, and other mechanical equipment as required.
• Assist in the preventive maintenance of equipment located in the facility.
• Maintains all equipment and makes repairs when needed.
• Schedules and operates building systems as required.
• Maintains proper inventory of parts and supplies needed.
• Inspects and troubleshoots equipment as required.
• Coordinates and assist outside vendors when needed.
• Performs special projects involving construction or changes to building or building systems.
• All other duties as assigned.

QUALIFICATIONS:
• High School diploma or GED and two (2) years prior experience in mechanical, electrical, and plumbing duties. Technical school or advanced certifications a plus.
• Comprehensive knowledge and understanding of building systems, equipment, maintenance procedures, tools, controls, and construction practices.
• Must have good written and verbal communication skills.
• Must have good knowledge of personnel administration, budgeting, and scheduling.
• Must have working knowledge of computers. Ability to learn new computer software programs required.
• Previous experience in public assembly venues or large commercial buildings preferred.
• Ability to interpret blueprints and technical documents a plus.
• Must have ability to work safely and follow company safety procedures.
• Must have valid Florida driver’s license. Forklift and man lift certification a plus. Ability to obtain these certifications is required.
• Ability to work flexible hours including evenings, weekends and holidays
• This position requires the ability to interact with all types of people. Must be able to get along with co-workers, customers, vendors, management and visitors to the facility. This position requires the ability to respond professionally to all individuals and work as a team player. The overall company goal is to provide excellent customer service to both internal and external clients.
 

POSITION TITLE: Event Manager
DEPARTMENT: Event Services
REPORTS TO: Director of Event Services

JOB DESCRIPTION / REQUIREMENTS:
• Responsible for obtaining requirements for physical set-up, security, ticketing, etc. and communicate the needs to appropriate departments for assigned events/hockey games.
• Work with operations, contractors, and concessionaires, to ensure event requirements are addressed and met.
• Ensure that all guests attending events at the BB&T Center receive a first class guest experience.
• Work with promoters to provide them with first class service.
• Provide updates and changes in cost estimates.
• Prepare cost estimates and monitor final billings. Final invoices sent to Director of Event Services in a timely manner for approval.
• Ensure proper insurance coverage is received for all events.
• Initiate required paperwork for all events.
• Provide supervision and guidance to Interns.
• Act as “point-person” for outside promoters, while adhering to appropriate internal policies, procedures, documentation requirements, etc.
• Assist with event settlements as needed.
• Manage and Direct contractors (ie: parking, event staff, ushers, ticket takers, police, fire rescue, first aid and 24-hour security). Responsibilities include ensuring correct staffing levels are maintained.
• Work with staff and contractors on guest service training.
• All other duties and responsibilities as assigned.

QUALIFICATIONS:
• Bachelor’s degree in Business, Public Facility Management, or related field preferred.
• 2 – 3 years of experience in event management, public relations, promotions or related experience preferred.
• AutoCAD experience strongly preferred.
• Excellent communication, interpersonal and organization skills necessary.
• Work effectively under pressure.
• Ability to work long hours, including nights, weekends, holidays as necessary.
• Supervisory experience helpful

FACILITY OPERATOR (ZAMBONI DRIVER), Bell Sensplex

PRIMARY OBJECTIVE
All team members of Senators Sports & Entertainment are held accountable for creating raving fans.

The Facility Operator (Overnight) of the Bell Sensplex is responsible for ensuring that a high standard of safety and cleanliness is met, and that all ice surfaces at the Bell Sensplex are properly maintained and flooded. Must be able to follow the Company’s Health and Safety guidelines, as well as ensure the facility is clean at all times.
 

ESSENTIAL FUNCTIONS

Essential Raving Fans Responsibilities and Accountabilities
• Seeks ways to enhance the fan experience in unexpected ways.
• Empowered to say YES, creating raving fans of Senators Sports & Entertainment.
• Knows and lives SSE’s mission every day through service, teamwork, continuous improvement, change, and fun.
• Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
• Maintains consistency in attitude and behaviour, exceeding expectations.
• Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied and a Raving Fan.
• Approaches all tasks with a “can-do” attitude, understanding that there is no other kind of attitude.
• Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behaviour.
• Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop relationships.
• Presents a cheerful, positive manner.
• Takes ownership and sees the client’s need through from beginning to end.
• Exercises appropriate judgment in handling client situations.
• Responds in a positive manner with alternative solutions when a client’s initial request is not possible.
• Shows initiative and takes action with an appropriate level of independence.
 

Ongoing
• Responsible for operating and driving the Zamboni (ice resurfacing machine) and other motorized equipment
• Responsible for the daily operation and maintenance of the facility and all systems. This includes, HVAC, sound, lighting, ice making, fire protection, safety, scoreboard, communication etc.
• Edge ice before games
• Ensure proper building standards are maintained
• Ensure the interior and exterior of the Bell Sensplex facility are properly maintained on a continuous proactive basis
• Shovel snow away from exit doors
• Ensures all ice pads are resurfaced according to facility schedules
• Complete minor repairs on ice surface, dasher boards, safety shields, and all other equipment.
• Responsible for ensuring that the assembly and disassembly of the facility are properly executed as dictated by programs and events
• Compliance with Health and Safety Regulations
• Assist with annual maintenance projects
• Cleaning of Dressing rooms, Public Washrooms and Public Areas
 

Periodic
• Perform other duties as required from time to time at the request of the Operations Supervisor

QUALIFICATIONS
• Minimum 2 years previous experience in recreation facility
• Minimum of 18 years of age
• Must possess a valid driver’s license
• Must be physically able to do heavy lifting and comfortable working at heights
• Possess knowledge of materials, equipment, and methods used in ice resurfacing
• Knowledge of occupational hazards and standard safety precautions.
• Familiar with tools and maintenance equipment
• Certification in first aid, CPR, defibrillation
• Must possess effective oral and written communication skills
• Must be able to work flexible hours including evenings, weekends and holidays
 

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.
 

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English and have some limited computer skills.

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Responsible for running the operations of a specific concession stand and/or kiosk for the an event. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English and have some limited computer skills.

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drugfree workplace.
 

Job Responsibilities:
• Responsible for the day to day maintenance of the ice surface up to NHL standards for all Hurricanes games and practices as well as all other ice related events in the arena.
• Responsible for maintenance and repair of all rink equipment to include: Olympias, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
• Hire, train, schedule and supervise Ice Crew and Olympia drivers for all Hurricanes games and practices as well as any other ice event in the building.
• Work with Facility Systems department to provide optimal ice conditions for all ice events.
• Oversee all aspects of ice installation and removal.
• Assist Operations and Facility Systems departments with general maintenance and operation of the arena.
• Maintain all logs and records for NHL game day conditions per NHL rules & regulations.
• Act as facility liaison for NHL officials and visiting teams.
• Assist Operations department to expedite event conversions.
• Monitor and maintain all landscaping duties on arena property.
• Assist with construction projects throughout the arena, across all departments.
• Other duties as assigned.

Experience/Requirements:

• Must be trained operator for Olympia Ice Resurfacing machines.
• Minimum 5 years experience in arena/rink management, preferably in Ice Technician role.
• Solid understanding of OSHA rules and regulations.
• Must be comfortable working in very cold or very hot conditions for long periods of time.
• Must be able to stand, bend and stoop for long periods of time.
• Must be able to climb stairs/ladders.
• Ability to lift objects up to 50 lbs.
• Ability to adhere to building policies and event requirements.
• Ability to read and follow verbal and written instructions as well as communicate effectively with others inboth oral and written form.
• Valid NC drivers license
• Must be able to work long irregular hours to include nights, weekends and holidays.

 Must pass criminal background check and drug screen.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

DATE: May 2013
POSITION TITLE: Food & Beverage Manager

Responsible for all aspects of our Food & Beverage Department including Brooklyn Water Bagel café, concession stand and Breakaway Bar & Grill restaurant.

JOB DESCRIPTION / REQUIREMENTS:

• Responsible for achieving revenue goals, developing new marketing objectives and increasing sales through new business initiatives and cultivating repeat business.
• Identifies, evaluates and develops strategies to increase revenue and guest satisfaction with the department's services.
• Developing and updating the menu offering, preparation and presentation.
• Prepares budget and manages operations to meet profitability objectives
• Manages food and beverage department expenses, including inventory and staff costs, while adhering to budget
• Building an effective team, establish training manual and procedures and managing work schedules while adhering to budgetary restrictions.
• Responsible for supply purchasing, maintaining appropriate inventory levels, establishing department policy and procedures and enforcing that they are followed.
• Monitors adherence to quality and safety standards. Ensures compliance with all food and beverage regulations.
• Assists in the planning and coordination of special events. Plans and coordinate specialty theme events and staffs accordingly.
• Manages a team of food and beverage cashiers, servers, and bartenders. Supervises kitchen personnel and food preparation. Ensures a high level of food quality, cleanliness, and customer satisfaction.
• Other duties as assigned by management.

QUALIFICATIONS:
• Bachelor’s degree preferred
• 5 years of experience in Food Service industry or related experience
• Excellent communication, interpersonal and organizational skills necessary
• Moderate knowledge of Microsoft Word, Excel and Outlook required
• Minimum of 3 years management experience required
• Ability to work flexible hours including evenings, weekends and holidays

POSITION TITLE: Engineering Manager
DEPARTMENT: Building Operations
REPORTS TO: Sr. Director, Building Operations

POSITION SUMMARY:
Supervises and directs engineers and selected operations staff to maintain the facility’s mechanical and electrical systems and oversee general maintenance of the facility in the absence of the Sr. Director, Operations.

RESPONSIBILITIES:
• Perform all duties of an engineer including operating, monitoring, repairing and maintaining the facility’s audio-visual, environmental controls, emergency power, electrical, HVAC and lighting systems as required for the safe and efficient operation of the facility.
• Prepare necessary construction or engineering drawings for bid proposals. Negotiate with contractors for reasonable bid prices.
• Analyze contractual commitments, customer specifications, design changes and other data.
• Inspect operating function to evaluate efficiency methods and investigate, analyze and resolve operational and maintenance problems.
• Develop and implement preventative maintenance program and plan of action to resolve any problems that arise.
• Assist with the capital budget as it relates to the facility system, upgrades and energy conservation program.
• Determine work procedures and prepare work schedules to achieve greatest efficiency while maintaining event deadlines and work for completeness and quality.
• Organize scheduling, supervise employees; recommend personnel actions such as promotions and disciplinary actions. Interview, select and train personnel.
• Operate equipment such as light trucks, pallet jacks, forklifts, scrubbing machines or other light power driven equipment.
• Understand and guarantee that all laws, building codes, ordinances, policies, procedures, risk management and emergency procedures are followed.
• Respond to routine, precautionary and emergency alarms from the building automation and life safety systems. Follow and adhere to all safety precautions and procedures.

QUALIFICATIONS:
• High School Diploma or G.E.D. and a minimum of 5 years full-time experience at a facility; or the equivalent combinations of education and experience.
• Some technical support school or advanced electrical or refrigeration courses helpful.
• Ability to read and comprehend blueprints, drawings, and other related material.
• Ability to possess any licenses, certificates, or training required by local, state or national authorities for the operations of the equipment found in the facility.
• Great organizational and communication skills a must. Capacity to work effectively under pressure and produce accurate results necessary.
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POSITION TITLE: Housekeeping Associate – Part Time - Weekends Shift DEPARTMENT: Operations
REPORTS TO : Arena Operations Manager

JOB SUMMARY:
Housekeeping is responsible for the overall housekeeping operations at Saveology.com Iceplex. This position reports to the Operations Manager and works with all departments.

JOB DESCRIPTION / REQUIREMENTS:
• Able to work independently as well as part of a team in a fast-paced environment
• Willingness to help wherever needed and able to work quickly and efficiently
• Excellent customer service skills
• Excellent communication skills
• Ability to read and interpret documents such as safety rules
• Ability to speak effectively to customers and other employees
• High degree of personal integrity and honesty
• Works with enthusiasm, dedication, respect and pride
• Receptive to new ideas and approaches, adapts well to change
• Employees must be able to work evenings, weekends and holidays as required
• Employees must have reliable transportation to and from work