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Current available jobs in Facility Operations/Security:


» Event Security Guard - First Niagara Center - Buffalo Sabres (Buffalo, NY)
» Part-time Suites Loge Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Champions Club Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Champions Club Server - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Server - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Operations Changeover Crew - Carolina Hurricanes (Raleigh, NC)
» Ticket Seller - CBJ Arena Management/ Nationwide Arena (Columbus, OH)
» Operations Technician - Dr Pepper StarCenters - McKinney (McKinney, TX)
» Assistant Parking Manager - First Niagara Center (Buffalo, NY)
» Assistant Parking Manager - First Niagara Center (Buffalo, NY)
» PT Housekeeping - Florida Panthers (Sunrise, FL)
» Event Manager - Monumental Sports & Entertainment (Washington, DC)
» Part-Time Building Operations Tech - Ford Ice Center - Nashville Predators (Nashville, TN)
» Public Safety Officer - Part Time - Nashville Predators (Nashville, TN)
» Operations Conversion Technician - Part Time - Nashville Predators (Nashville, TN)
» Part-Time Premium Concierge - Pittsburgh Penguins (Pittsburgh, PA)
» Part-time Guest Service Concierge - St. Louis Blues/ Scottrade Center (St. Louis, MO)
» Part-time Guest Service Host - St. Louis Blues/ Scottrade Center (St. Louis, MO)
» Part-time Guest Service Security - St. Louis Blues/ Scottrade Center (St. Louis, MO)
» Part-time Guest Service Supervisor - St. Louis Blues/ Scottrade Center (St. Louis, MO)
» Part-time Guest Service Student Host - St. Louis Blues/ Scottrade Center (St. Louis, MO)
» Ice Maintenance Associate - The Rinks - Lakewood Ice (Lakewood, CA)



Facility Operations/Security: Security
Event Security Guard - First Niagara Center - Buffalo Sabres (Buffalo, NY)

Summary of Position

To ensure the safety and enjoyment or guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications.  Monitoring and controlling the movements of patrons, visitors and contractors using various methods is also a main component of the job.

Core Responsibilities

  1. Provide a high level of service to patrons before, during, and after events. 

  2. Process incoming and outgoing packages and parcels on a daily basis.

  3. Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.

  4. Greet, monitor and control the movements of patrons, visitors, employees and contractors.

  5. Conduct varying levels of screening of guests, employees and visitors as directed.

  6. Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).

  7. Create documentation for all pertinent events and maintain daily log sheets.

  8. Remain calm and professional in all situations.

  9. Report pertinent information to supervisor.

  10. Conduct routine surveillance rounds in and around the building including the outside perimeter.

Requirements of the Position

High School Diploma or Equivalent. Must be able to obtain New York State Security Guard Registration and be of good character;

Previous law enforcement or security experience is preferred;

Must be able to stand, sit, walk for extended and varying periods of time;

Must be able to walk stairs;

Must be able to lift up to 50 lbs.;

Must be willing and able to respond to emergent situations;

Must be able to work irregular hours including weekends, evenings, overnight shifts, holidays and unscheduled and forced overtime shifts;

Must be able to work effectively with limited supervision at times.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
Part-time Suites Loge Attendant - Carolina Hurricanes (Raleigh, NC)

The Loge Attendant is responsible for preparing an individual loge suite (stock with appropriate paper goods, setting up induction warming units, inventory of mini-bar fridge contents) and the bar (cut fruit, stock paper goods, bottled beer, liquor and wine) prior to customer arrival. Reordering food items if needed by entering orders into Quest system through each event. Take beverage orders from guests for all alcohol products and enter orders into Quest system.  Mix and serve alcohol according to company policy as well as North Carolina Alcohol Law Enforcement (ALE training required).  Responsible for collecting drink voucher or credit card/cash payment from client for each alcohol drink.  All orders processed and paid via Quest point of sale system - will prepare and present guest checks to loge client for payment. Loge cleanup and restocking is required following every event. Attendant will provide excellent professional customer service for our Loge guests.

Additional responsibilities include inventory, cash/credit card handling, restocking and cleaning loge suite area.  Must accurately account for cash drawer and credit card payments.  Work with all staff members.

Qualifications

Must be at least 21 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds.

Previous banquet, country club or high end restaurant experience is preferred.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift two (2) hours prior to the event time of each scheduled event (i.e. 5:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Champions Club Bartender - Carolina Hurricanes (Raleigh, NC)

Champions Club Bartender is responsible for preparing the bar (cutting fruit, checking beer taps, stocking of paper goods, bottled beer, liquor and wine). Take beverage orders from guests and/or servers for all alcohol products. Mix and serve alcohol according to company policy as well as North Carolina Alcohol Law Enforcement (ALE training required). Receive payment from guests and/or servers. All orders processed and paid via Quest point of sale system.

Additional responsibilities include inventory, cash/credit card handling, restocking and cleaning bar area. Must accurately account for cash drawer and credit card payments. Work with all staff members and other bartenders.

Qualifications
Must be at least 21 years old. Must have excellent communication and customer service skills as well as exceptional attention to detail. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift up to 35 pounds. Must be able to work in an extremely fast paced environment.

A flexible work schedule is required including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift two (2) hours prior to the event time of each scheduled event (i.e. 5:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass criminal background check.

PNC Arena is an equal opportunity employer and provdes for a drug free workplace.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Champions Club Server - Carolina Hurricanes (Raleigh, NC)

Champions Server is responsible for preparing the 374-seat area for events (primarily hockey and basketball events only). Includes making tea, coffee, filling water dispensers, stocking and replenishing all paper products at the two (2) beverage stations and two (2) buffet food stations. Take beverage orders from guests and deliver to their seat(s), collect payment and provide to bartending staff for processing. Observe company policy as well as North Carolina Alcohol Law Enforcement (ALE training required). Clear and clean tables/sitting areas as needed. Order paper goods at the end of each shift for the next event.

Qualifications

Must be at least 21 years old. Must have excellent communication and customer service skills as well as exceptional attention to detail. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds. Must be able to work in an extremely fast paced environment.

A flexible work schedule is required including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey and basketball) scheduled on nights, weekends and holidays. You must be available to report for each shift 2-2.5 hours prior to the event time of each scheduled event (i.e. 4:30 p.m.- 5:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.
 

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Server - Carolina Hurricanes (Raleigh, NC)

The Suite Server is responsible for preparing individual suites (stocking each with appropriate paper goods, setting up induction warming units, inventory of mini-bar fridge contents) prior to customer arrival. Taking event day food and beverage orders, entering orders into Quest system. May be required to deliver food and beverages (including alcohol) to the their assigned suites. Responsible for collecting credit card and/or cash payment per suite - will prepare and present guest checks to suite client. Suite cleanup and restocking is required following every event. Server will provide excellent professional customer service for our Suite guests.

Qualifications

Must be at least 21 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds.

Five years previous banquet, country club or high end restaurant experience is preferred.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 2.5 hours prior to the event time of each scheduled event (i.e. 4:30 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)

Suite Beverage Runners are responsible for loading/unloading, stocking and inventorying suite orders to include: water, soda, juices, beer, wine, liquor and specialty drinks. Prepares individual printed beverage orders, pulls product from inventory, packages and delivers to proper suite location. Cleaning and ending inventories are required to be completed at the end of every event.

Qualifications

Must be at least 18 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. Should be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 50 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. Your must be available to report for each shift 1-1.5 hours prior to the event time of each scheduled event (i.e. 6:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)

Suite Runners are responsible for prepping and assembling food, snack and condiment orders from printed production reports, delivering pre-ordered and event day food items to the proper Suite. Also responsible for removing and clearing all dishes, utensils and other items after the events have ended.

Qualifications

Must be at least 18 years old. Must be at least 21 years old to operate an optional dessert cart (includes serving alcohol). Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. 

Must be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 35 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 3-4 hours prior to the event time of each scheduled event (i.e. 3:00-4:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Facility/Venue Management
Part-time Operations Changeover Crew - Carolina Hurricanes (Raleigh, NC)

Operations Changeover crew are responsible for the conversion of the different arena setups as well as some general maintenance of the building’s systems and equipment.  

Qualifications

Must be at least 18 years old. Must be able to lift a minimum of 50 lbs., use power tools, stand and bend for long periods of time. Job may require work in adverse weather conditions. Must have and maintain a valid North Carolina driver’s license.  Previous forklift experience a plus.

Must be able to work a flexible schedule depending on event including late nights (typically 9 pm-2:30 am), weekends and holidays as needed. On certain occasions some shifts could start as late 11pm and go to as late 6am.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever previously been employed by PNC Arena? If so when and in what Department?


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Facility Operations/Security: Usher/Ticket Taker
Ticket Seller - CBJ Arena Management/ Nationwide Arena (Columbus, OH)

Summary

Assist guests in the purchase and pick-up of tickets for all Nationwide Arena events while maintaining high customer service standards.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Sells tickets to guests using the Ticketmaster ticketing system.

Uses ticket dispensing machine that automatically ejects numbers of tickets requested by guests and hand ticket to guests.

Distributes Will Call tickets to guests.

Accepts payment and makes change when appropriate.

Answers incoming Box Office phone calls.

Answers questions, and provides information concerning upcoming events.                                                     
Prepares reconciliation of ticket sales at conclusion of each evening.

Due to the nature of the job, this position requires working evening and weekend hours.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Computer Skills

To perform this job successfully, an individual should have knowledge of Ticketmaster software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a US Citizen, Permanent resident of the US or otherwise authorized to work in the United States?


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Facility Operations/Security: Maintenance
Operations Technician - Dr Pepper StarCenters - McKinney (McKinney, TX)

To apply for this job, use the following link: Teamwork Online

Job Summary: Perform maintenance tasks and service for Dr Pepper StarCenter in McKinney, providing clients a safe and clean venue for events.

Essential Functions:

  • Ice preparation and maintenance (will train)

  • Ability to perform general custodial services

  • Ability to troubleshoot problems and communicate intelligently with management.

  • Ability to monitor mechanical systems.

  • Problem solving and troubleshooting skills

  • Ability to work with minimal to no supervision

 Additional Knowledge and Skills (Preferred but not required):

  • Basic working knowledge of electrical circuits, breakers, courtesy power including GFI and lighting.

  • Experience in dry wall painting and repairs

  • Basic Knowledge of electricity and ability to change light bulbs and plugs.

  • Basic knowledge of HVAC with ability to change filters belts, bearings.

  • Some experience with landscape irrigation.

  • Dry wall painting and repairs.

  • Basic plumbing knowledge, ability to change out toilets, faucets, shower valves and stall partitions.

  • Experienced in general building repairs

  • Able to work extended and/or irregular hours including nights, weekends and holidays

Job Requirements:

  • High School Diploma or G.E.D

 Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle large objects, tools, carts and drive machinery. Reach, balance, stoop, kneel, crouch, climb, talk, and hear for up to 8-14 hours a day. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to work both indoors and outdoors as required by the function, and may be also exposed to adverse conditions including inclement weather, noise, fumes etc.

DSE Hockey Centers, L.P. is an equal opportunity employer

To apply for this job, use the following link: Teamwork Online


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Facility Operations/Security: Facility/Venue Management
Assistant Parking Manager - First Niagara Center (Buffalo, NY)

Summary

Assist the Parking Manager in overseeing all aspects of First Niagara Center and HARBORCENTER parking operations.

Core Responsibilities

1.     Train, schedule, supervise and discipline employees.

2.     Accurately and responsibly handle, count, and record cash received from daily, monthly and event parking.

3.     Deliver a high level of service to both internal and external customers at all times.

4.     Act as a point of contact between engineering, maintenance, and housekeeping to properly maintain parking ramps, lots and equipment.

5.     Strong writing, verbal and record keeping skills will be required to counsel employees and initiate records, reports and to complete other elements of the job.

6.     Perform all other duties as assigned.

7.     Maintain strict confidentiality of all issues worked with.

8.     Assist in various project work as necessary.

9.     Maintain open communication with Parking Manager and supervisors at all times.

10.  Maintain a professional attitude and appearance at all times.

11.  Perform other duties and tasks as assigned or become evident.

12.  Follow and enforce all First Niagara Center and Harborcenter policies and procedures.

Minimum Qualifications for the Position

High school education or equivalent is required. Supervisory experience in a service environment preferred. Prior cash handling experience preferred.

Physical Requirements

Must be able to lift at least fifty (50) pounds.  Must be able to walk, stand for long periods of time, climb stairs and move freely and sometimes rapidly about the parking facilities in response to emergent situations. Must be able to use radio and electronic equipment.  Must be able to work outside in all types of weather.  Must be able to work flexible hours that can include days, evenings, nights, weekends, holidays and shift work as needed.

Critical Competencies

Service orientated

Effective communicator

Collaborative

Solutions minded

Approachable


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Facility/Venue Management
Assistant Parking Manager - First Niagara Center (Buffalo, NY)

Summary

Assist the Parking Manager in overseeing all aspects of First Niagara Center and HARBORCENTER parking operations.

Core Responsibilities

1.     Train, schedule, supervise and discipline employees.

2.     Accurately and responsibly handle, count, and record cash received from daily, monthly and event parking.

3.     Deliver a high level of service to both internal and external customers at all times.

4.     Act as a point of contact between engineering, maintenance, and housekeeping to properly maintain parking ramps, lots and equipment.

5.     Strong writing, verbal and record keeping skills will be required to counsel employees and initiate records, reports and to complete other elements of the job.

6.     Perform all other duties as assigned.

7.     Maintain strict confidentiality of all issues worked with.

8.     Assist in various project work as necessary.

9.     Maintain open communication with Parking Manager and supervisors at all times.

10.  Maintain a professional attitude and appearance at all times.

11.  Perform other duties and tasks as assigned or become evident.

12.  Follow and enforce all First Niagara Center and Harborcenter policies and procedures.

Minimum Qualifications for the Position

High school education or equivalent is required. Supervisory experience in a service environment preferred. Prior cash handling experience preferred.

Physical Requirements

Must be able to lift at least fifty (50) pounds.  Must be able to walk, stand for long periods of time, climb stairs and move freely and sometimes rapidly about the parking facilities in response to emergent situations. Must be able to use radio and electronic equipment.  Must be able to work outside in all types of weather.  Must be able to work flexible hours that can include days, evenings, nights, weekends, holidays and shift work as needed.

Critical Competencies

Service orientated

Effective communicator

Collaborative

Solutions minded

Approachable


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Custodial/Housekeeping
PT Housekeeping - Florida Panthers (Sunrise, FL)

These roles are responsible for ensuring timely completion of the custodial operations specific to the BB&T Center Arena. Responsibilities include proper use and handling of cleaning products, chemicals, equipment as well as inventory control and quality assurance.

Detailed Description:

  • Ensures proper usage of supplies and equipment throughout the Arena.
  • Safely operates and maintains all types of cleaning machinery and equipment.
  • Ensures proper use of cleaning chemicals and agents. 
  • Conducts building inspections.
  • Ability to properly utilize new equipment and follow safety procedures prior to using this equipment.
  • Performs a variety of cleaning/maintenance duties as assigned including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs and window cleaning.
  • Removes trash from premises.
  • Completes daily work orders as scheduled.
  • Responsible for maintaining the appropriate level of sanitary and cleaning supplies for assigned areas. Maintains assigned equipment in good working condition.
  • As applicable, cleans restrooms, sweeps and mops floors. Refills all dispensers such as hand towels, toilet paper & hand soap. Cleans toilets, urinals, sinks, mirrors & counters. Empties/removes trash. Reports any discrepancies or deficiencies to manager.
  • Follows safety procedures and maintains a safe work environment.
  • Other duties as required.

Special Requirements:

  • Ability to lift 25 - 50 lbs.
  • Ability to work in an upright standing position for long periods of time (8-12 hours/day).
  • Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain)
  • Walk and climb stairs.
  • Reach with hands and arms.
  • Ability to quickly and easily navigate the property/building as required to meet the job functions.
  • Ability to work extended/flexible hours and weekends based on project requirement.
  • Climb ladders and work at heights above ground level (maximum 3 ft).
  • Ability to interact effectively with management and peers

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Can you work overnight shift?
2. Are you available evening and weekends


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Facility Operations/Security: Facility/Venue Management
Event Manager - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview:  Responsible for coordinating assigned events from the time the event is booked through settlement.

 Responsibilities:

  • Coordinates arena events from the time the event is booked through settlement.
  • Responsible for production of the event to include, but not limited to, reviewing and fulfilling contract obligations, creation of accurate ticket manifests in conjunction with the Box Office, creation of CAD documents, procurement of equipment, labor and permits as needed, and communicating all relevant event information to building staff.
  • Reviews event technical and production riders to determine the availability of the provisions as outlined by the act and arranges for labor and available items.
  • Coordinates with all arena departments to fulfill contract obligations and successfully produce events for our clients and patrons.
  • Serves as the on-site Arena Production Representative during the event, arriving at load-in and remaining on site until supervisory duties are no longer required.
  • Serves as day-to-day liaison for a major arena tenant, reviewing and approving ancillary event requests, and communicating information to appropriate building staff as needed. 
  • Responsible for working games and assisting in executing all game day activities with the team. 
  • Travels as necessary to observe and gather information on major upcoming booked events.
  • Other duties as assigned.

 

Minimum Qualifications:

  • Bachelor’s degree.
  • Five years of related professional experience.
  • Computer Aided Design (CAD) software a plus.
  • Ticketing Software knowledge a plus.
  • Ability to work nights, weekends and holidays.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong knowledge of MS Office, including Word, Outlook, PowerPoint and Excel.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Facility Operations/Security: Facility/Venue Management
Part-Time Building Operations Tech - Ford Ice Center - Nashville Predators (Nashville, TN)

Ford Ice Center Job Description

Job Title: Part Time - Building Operations Tech

Department: FIC Operations

Job Reports To: Operations Supervisor

Major Responsibilities/Activities:

  • Participates in the maintenance, repair, and cleaning of the facilities, grounds and equipment for operations at Ford Ice Center.
  • Participate in set-up and disassembly of hockey glass, dasher boards, party rooms, locker rooms and other event related equipment
  • Preventative maintenance and repair of facility
  • Perform pre/post event inspections and document with completed checklists
  • Perform cleaning and maintenance on operations department equipment, keep work areas and equipment organized and functional
  • Prepare ice for all practices, games and other ice events. Duties include: removing debris; checking ice depth; scraping, edging and resurfacing ice.

Minimum Requirements:

  • Must be 18 years of age or older

  • Ability to read and write and to follow written and oral instructions and complete standardized checklist forms

Essential Physical Functions:

  • Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 75 pounds, capable of performing heavy manual labor for extended period

  • Ability to work irregular hours including nights, weekends and holidays

  • Ability to climb portable and fixed ladders, accessing remote areas of the facility, working with hand and power tools, communicating via portable radio, reading and comprehending blueprints and drawings

  • Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time

Equipment Used:

  • Various power and hand tools

  • Scrubbing machines, suction cups, pallet jacks


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Facility Operations/Security: Security
Public Safety Officer - Part Time - Nashville Predators (Nashville, TN)

Job Title: Public Safety Officer, Part-time                                  

Department: Public Safety

Job Reports to: Public Safety Supervisor

 

Brief Overview of Position:

Public Safety Officers will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. They will maintain order before, during and after events. Public Safety Officers will be assigned to a variety of posts during an event. Examples are guest screening using walk through metal detectors and/or handheld wands, posts securing access to restricted areas of the facility or securing parking facilities for events. Positions may require standing for long periods of time. Specific post assignments are subject to change from event to event. All officers must be able to work any position as needed.

Areas of Responsibility:

·         Provide friendly customer service

·         Perform security related functions

·         Respond to calls and incidents at the facility

·         Verbally answer questions from staff and the public

·         Perform other duties as assigned by Public Safety Management

Minimum Requirements:

·         18 Years Old

·         High School Diploma or equivalent

·         Friendly, outgoing personality with a desire to serve the company and public

·         Available to work a variety of shifts, including evenings, weekends and some holidays

·         Customer service experience

·         Ability to speak and communicate clearly with others. Strong interpersonal skills

·         Basic computer skills

·         Must possess valid driver’s license and have reliable transportation

·         Previous security experience an asset

·         Applicants must pass a background check  

·         Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license

Work Conditions:

·         Physical requirements include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, etc.

·         Must be able to stand or walk for long periods of time and climb stairs

·         Must be willing to work in adverse conditions in outside positions when assigned

·         Lifting requirements – must be able to lift a minimum of 50 lbs


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Facility Operations/Security: Maintenance
Operations Conversion Technician - Part Time - Nashville Predators (Nashville, TN)

Job Title: Part Time Operations Conversion Technician

Department: Operations

Job Reports To: Operations Supervisor

 

Major Responsibilities/Activities:

·         Participate in precise set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasher boards, meeting rooms, concourse set-ups, dressing rooms and other event related equipment.

·         Maintain all equipment in excellent working order including preventative maintenance and repair of facility permanent and telescoping seating.

·         Perform pre/post event or conversion inspections and document with completed checklists to ensure the proper conditions and that all safety aspects are reviewed.

·         Perform cleaning and maintenance on operations department equipment, keep work areas and equipment organized and functional.

·         Works safely, quickly and efficiently to meet all deadlines.

·         Possess a team player mentality; must be able to adapt to changes and work in a multi-client environment.

·         Assist with supervising the work of temporary labor staff.

·         Comply with OSHA/TOSHA regulations.

·         Perform other duties as assigned.

Minimum Requirements:

·         High School graduate or equivalent.

·         Some experience in operation of light machinery.

·         Prior conversion or event experience preferred.

·         Ability to read and write and to follow written and oral instructions and complete standardized checklist forms.

·         Ability to work long and/or irregular hours including nights, weekends and holidays.

·         Required to work long hours on event days.

·         Ability to safely and efficiently operate hand and power tools.

Essential Physical Functions:

·         Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 100 pounds, capable of performing heavy manual labor for extended period.

·         Ability to climb portable and fixed ladders.

·         Ability to work in extreme temperature changes from ice arena to outdoors in inclement weather.

·         Ability to walk and stand on concrete and uneven surfaces for at least 8 hours per day.

·         Ability to bend, kneel and work with arms raised for prolonged periods of time.

·         Ability to climb over and into heavy equipment several times per day.

·         Occasional working at heights above 10 ft.

·         Exposure to bright lights, extreme temperatures, loud noise, dust.

Equipment Used:

·         Various power and hand tools (including but not limited to sockets, wrenches, hammers, drills, impact wrench, allen wrenches, and screwdrivers).

·         Light trucks, scrubbing machines, forklift, suction cups, pallet jacks, and man lifts.

 

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Event Guest Relations
Part-Time Premium Concierge - Pittsburgh Penguins (Pittsburgh, PA)

Reports to: Manager of Premium Seating

Based at: CONSOL Energy Center, 1001 Fifth Ave, Pittsburgh, PA 15219

Description: Pittsburgh Penguins Premium Concierges serve as the primary event day contact for Penguins Premium clients and fans, including Suite and Loge Box Holders.  Your responsibilities will include greeting guests, answering questions, and assisting Penguins Premium ticket holders with general inquiries and/or concerns in regards to their event experience.  In addition, Concierges must be able to make immediate decisions to provide Penguins ticket holders with the best possible service; and serve as a liaison between Penguins ticket holders and the Pittsburgh Penguins, ARAMARK and AEG staff members.  Premium Concierges must be responsible and extremely efficient in assisting ticket holders and premium clientele.  Professional attire and communication is expected.   Applicants interested in future full-time employment are encouraged to apply.

Tasks and Responsibilities:

  • Ensure event tasks such as game note delivery and seating checks are completed and seat areas are well maintained prior to entry of CONSOL Energy Center guests
     
  • Assist ticket holders with any questions, concerns, or special requests
     
  • Must be able to work the majority of events scheduled per month - both Penguins and Non-hockey events
     
  • In Suites and Loge Boxes:
    • Assist Premium ticket holders to their designated seats and follow up during game to ensure customer satisfaction
    • On Premium levels, act as a liaison between Penguins ticket holders, Penguins game day staff, AEG, & ARAMARK; if there is an immediate situation, you are expected to act quickly and with professionalism to resolve the situation
    • Provide assistance with VIP packages and group packages in regards to gift distribution, providing additional information, and answering general questions

Qualifications:

  • Must be available for an interview *Monday, August 15th, *Tuesday, August 16th, or *Thursday, August 18th
     
  • Must be available to attend mandatory two day guest services training DATES TBD
     
  • Must be available to attend mandatory one day concierge training DATE TBD
     
  • 3+ years previous customer service experience is preferred
     
  • A completed college degree or taking steps toward completion of a degree in a related field 
     
  • Excellent verbal communication skills and professional appearance required
     
  • Ability to demonstrate problem solving skills in stressful situations while upholding a hospitable demeanor

*Dates subject to change

Only resumes electronically submitted through TeamWork Online will be considered. Please DO NOT mail, email, or fax resumes. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. If you were referred to this position by a Career Services Center, please provide the organization's name.


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Facility Operations/Security: Event Guest Relations
Part-time Guest Service Concierge - St. Louis Blues/ Scottrade Center (St. Louis, MO)

Scottrade Center premiere home of world class entertainment and The St. Louis Blues are celebrating their 50th Anniversary season following their trip to the Western Conference Finals in 2015-2016! We are looking for a passionate team member who will assist with superior customer service to all Premium areas of the Scottrade Center. This means enhancing the guest experience by creating a positive environment with extraordinary customer interaction and services.  

·        Provide assistance and customer service to the premium service areas in the Scottrade Center.

·        Enforcing company policies in a positive and professional manner.

·        Provide radical hospitality to guests before, during, and after events.

·        Passion for concerts, sporting and family events.

·        Be a resource to customers for information of the Scottrade Center and City of St. Louis

·        Greet and welcome all guests as they enter the Scottrade Center.

·        Must be able to lift 25 lbs.

·        Assist with any requests that guests may have including but not limited to tickets requests, restaurant reservations, taxi/limousine rentals, hotel reservations and merchandise delivery to the suites.

·        Ensure that guests are in their ticketed areas and permitting only authorized persons to enter assigned Premium areas.

·        Listen and resolve guest concerns; notify supervisors or managers if needed.

·        Respond appropriately to guest illness, injury or emergencies.

·        Must be able to familiarize themselves with building layout, all departments and guest policies.

·        Must be able to maintain a safe work environment by being proactive to solve any issues that may arise.   


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Facility Operations/Security: Event Guest Relations
Part-time Guest Service Host - St. Louis Blues/ Scottrade Center (St. Louis, MO)

Scottrade Center premiere home of world class entertainment and the St. Louis Blues are celebrating their 50th Anniversary season following their trip to the Western Conference Finals in 2015-2016! We are looking for a passionate team member who will assist with superior customer service for the Scottrade Center. This means enhancing the guest experience by creating a positive environment with extraordinary customer interaction and services. 

·        Greets all guest with a smile throughout all events.

·        Facilitating efficiency when guests are entering the building.

·        Passion for concerts, sporting and family events.

·        Provide radical hospitality to guests before, during, and after events.   

·        Assists guest with seat locations.

·        Must be able to familiarize themselves with building layout, all departments and guest policies.

·        Respond appropriately to guest illness, injury or emergencies.

·        Must be able to anticipate all guest needs and prevent escalation of issues.

·        Must be able to maintain a safe work environment by being proactive to solve any issues that may arise.  

·        Must be able to lift 50 lbs.

·        Must be able to stand for an extended period of time.

·        Listen and resolve guest concerns; notify supervisors or managers if needed.


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Facility Operations/Security: Security
Part-time Guest Service Security - St. Louis Blues/ Scottrade Center (St. Louis, MO)

Scottrade Center premiere home of world class entertainment and the St. Louis Blues are celebrating their 50th Anniversary season following their trip to the Western Conference Finals in 2015-2016! We are looking for a passionate team member who will ensure safety and comfort for all guests that enter the Scottrade Center while enhancing the guest experience by creating a positive environment with extraordinary customer interaction and services.

·        Facilitate good verbal communication and diffuse situations without force.

·        Assist guest service hosts with taking tickets when needed.

·        Must have proper radio etiquette.

·        Provide radical hospitality to guests before, during, and after events.

·        Perform visual, pat down, and metal detecting searches at entrance.

·        Maintain valid St. Louis City or St. Louis County Security License at all times.

·        Must be able to provide wheelchair escort if needed.

·        Ensure that only authorized persons are to enter assigned building areas.

·        Must be able to familiarize themselves with building layout, all departments and guest policies.

·        Assist with event set up including moving tables, stanchions, metal detectors and sign placement.

·        Listen and resolve guest concerns; notify supervisors or managers if needed.

·        Must be able to lift 50 lbs.

·        Respond appropriately to guest illness, injury or emergencies.

·        Must be able to anticipate all guest needs and prevent escalation of issues. 


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Facility Operations/Security: Event Guest Relations
Part-time Guest Service Supervisor - St. Louis Blues/ Scottrade Center (St. Louis, MO)

Scottrade Center premiere home of world class entertainment and the St. Louis Blues are celebrating their 50th Anniversary season following their trip to the Western Conference Finals in 2015-2016! We are looking for a passionate team member who will ensure safety and comfort for all guests that enter the Scottrade Center while enhancing the guest experience by creating a positive environment with extraordinary customer interaction and services.

·        Supervise staff in designated areas.

·        Monitors all areas for policy compliance, safety concerns and guest behavior.

·        Facilitate good verbal communication and diffuse situations without force.

·        Assist guest service hosts with taking tickets when needed.

·        Must have proper radio etiquette.

·        Provide radical hospitality to guests before, during, and after events.

·        Perform visual, pat down, and metal detecting searches at entrance.

·        Maintain valid St. Louis City or St. Louis County Security License at all times.

·        Must be able to provide wheelchair escort if needed.

·        Ensure that only authorized persons are to enter assigned building areas.

·        Must be able to familiarize themselves with building layout, all departments and guest policies.

·        Assist with event set up including moving tables, stanchions, metal detectors and sign placement.

·        Listen and resolve guest concerns; notify managers if needed.

·        Must be able to lift 50 lbs.

·        Respond appropriately to guest illness, injury or emergencies.

·        Must be able to anticipate all guest needs and prevent escalation of issues.


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Facility Operations/Security: Event Guest Relations
Part-time Guest Service Student Host - St. Louis Blues/ Scottrade Center (St. Louis, MO)

Scottrade Center premiere home of world class entertainment and the St. Louis Blues are celebrating their 50th Anniversary season following their trip to the Western Conference Finals in 2015-2016! We are looking for a passionate team member who will assist with superior customer service for the Scottrade Center. This means enhancing the guest experience by creating a positive environment with extraordinary customer interaction and services. 

·        Greets all guest with a smile throughout all events.

·        Facilitating efficiency when guests are entering the building.

·        Passion for concerts, sporting and family events.

·        Provide radical hospitality to guests before, during, and after events.  

·        Assists guest with seat locations.

·        Must be able to familiarize themselves with building layout, all departments and guest policies.

·        Respond appropriately to guest illness, injury or emergencies.

·        Must be able to anticipate all guest needs and prevent escalation of issues.

·        Must be able to maintain a safe work environment by being proactive to solve any issues that may arise.  

·        Must be able to lift 25 lbs.

·        Must be able to stand for an extended period of time.

·        Listen and resolve guest concerns; notify supervisors or managers if needed.

·        Applicants must be at least 16 years old and have a 3.0 GPA.

·        Must be able to provide 2 letters of recommendation. 


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Facility Operations/Security: Maintenance
Ice Maintenance Associate - The Rinks - Lakewood Ice (Lakewood, CA)

Overview:

This position is responsible for performing maintenance duties as required, maintaining proper ice conditions and upkeep on equipment, and should be capable of responding to and resolving building related problems and/or service requests in a timely manner. The incumbent of this position must be able to work independently, as well as in a team dynamic.  The position reports directly to the General Manager of The Rinks Lakewood ICE. 

Responsibilities:

Facility Maintenance

  • Maintain a flawless facility which exceeds guest expectations.
  • Conduct weekly walkthroughs of facility and ensure all fixtures are operable.
  • Perform required repairs/upkeep as needed to The Rinks facilities and miscellaneous equipment.
  • Maintain The Rinks housekeeping standards for all areas of the facility.
  • Provide services as required for special events, tournaments and competitions.
  • Oversee the installation and painting of ice surfaces annually and make any adjustments throughout the year.
  • Perform repairs and preventative maintenance on ice resurfacing equipment and compressors.
  • Resurface, edge, and perform maintenance on ice as needed.
  • Monitor refrigeration system and ice conditions, and maintain appropriate temperatures and thickness.
  • Repair drywall, paint, tile carpet, door and lock repair and other repairs as necessary
  • Installation and repair of basic plumping and electrical parts
  • Deal with outside contractors necessary for facility upkeep.
  • Maintain complete and accurate records of all maintenance activities utilizing daily, weekly, and monthly logs and checklists. 
  • Perform preventative inspections and maintenance
  • Responsible for ordering, receiving, and storage of maintenance materials.
  • Set up and maintain facility signage and displays where applicable.
  • Be on call for equipment failures or alarms.
  • Perform other duties as assigned.

Safety/Security

  • Adhere to first aid and emergency guidelines and procedures.
  • Adhere to all OSHA Safety Standards.
  • Maintain all facility equipment to be safe and operable.
  • Successfully complete necessary certification/training programs.
  • Adhere to manufacturer specifications when using equipment or materials in order to assure no risk to self, fellow associates, or guests.
  • Maintain air quality standards and the documentation of meter readings.
  • Assure facility remains compliant with all city and fire permits, inspections, and licenses.
  • Be aware of all safety procedures and communicate all safety/security problems to the General Manager.

Qualifications:

  • High School Diploma or equivalent
  • Minimum 2 years’ facility maintenance experience working in a structured organization. Familiarity in ice rinks a plus
  • Must be skilled in the use of various hand and power tools
  • Ability to operate forklift, scissor lift and aerial lift, a plus
  • Ability to read and write in English; basic computer proficiency
  • Excellent follow through skills, able to complete projects in a timely manner
  • Possess knowledge of hazardous materials and comply with proper disposal
  • Possess a valid California driver’s license and a good driving record
  • Requires prolonged standing and bending; ability to lift and carry up to 25 pounds
  • Ability to work a flexible schedule including nights, weekends and some holidays as required
  • Energetic, self-motivated and eager to lean new operation procedures
  • Possesses strong interpersonal and communication skills

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2 years' facility maintenance experience and familiarity in Ice Rinks?


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