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NHL HOCKEY JOBS



Current available jobs in Facility Operations/Security:


» PT Engineer - BB&T / The Florida Panthers (Sunrise, FL)
» PT Conversion Crew Associate - BB&T Center / The Florida Panthers (Sunrise, FL)
» Catering Manager - Carolina Hurricanes (Raleigh, NC)
» Part-time Commissary Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Restaurant Host/Hostess - Carolina Hurricanes (Raleigh, NC)
» Part-time Arena Club Restaurant Server - Carolina Hurricanes (Raleigh, NC)
» Part-time Club Restaurant Server Asst - Carolina Hurricanes (Raleigh, NC)
» Part-time Ledge Bartender - Carolina Hurricanes (Raleigh, NC)
» Facilities Technician - Carolina Hurricanes (Raleigh, NC)
» Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)
» Part-time Deck Attendant - Carolina Hurricanes (Raleigh, NC)
» Part time In-seat Server - Carolina Hurricanes (Raleigh, NC)
» Part-time In-seat Runner - Carolina Hurricanes (Raleigh, NC)
» Part-Time Parking Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time 24 hour Security Officer - Carolina Hurricanes (Raleigh, NC)
» Part-time Event Security Officer - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Barista - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Champions Club Server - Carolina Hurricanes (Raleigh, NC)
» Part-time Cash Room Attendant - Carolina Hurricanes (Raleigh, NC)
» Skate Guard - Ford Ice Center - Nashville Predators (Nashville, TN)
» Party Host - Ford Ice Center - Nashville Predators (Nashville, TN)
» Carpenter - Nashville Predators (Nashville, TN)
» Building Operations/Ice Technician - Ford Ice Center - Nashville Predators (Nashville, TN)
» Guest Services Representative - New Jersey Devils/Prudential Center (Newark, NJ)
» Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Dessert Cart Attendant - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Concessions Sous Chef - Sportservice at TD Garden (Boston, MA)
» Building Security Officer (Part Time) - St. Louis Blues (St. Louis, MO)
» Part Time Guest Services Security - St. Louis Blues\Scottrade Center\Peabody Opera House (St. Louis, MO)
» Part-Time Guest Relations Usher - TD Garden (Boston, MA)
» Concierge (Part Time) - TD Garden (Boston, MA)
» Ice Technician - The Florida Panthers (Sunrise, FL)
» Facilities Coordinator - The Madison Square Garden Company (New York, NY)
» Assistant Manager, Bar Services - Vancouver Canucks (Vancouver, BC)
» Purchasing Manager - Vancouver Canucks (Vancouver, BC)
» Manager, Bar Services - Vancouver Canucks (Vancouver, BC)
» Manager, In-Seat Service & The Club - Vancouver Canucks (Vancouver, BC)
» Lead Housekeeper - Vancouver Canucks (Vancouver, BC)
» Vault Clerk - Vancouver Canucks (Vancouver, BC)
» Sous Chef (Italian Cuisine) - Vancouver Canucks (Vancouver, BC)
» Culinary Positions in Hospitality (Part-time Hourly, Event-based) - Vancouver Canucks (Vancouver, BC)
» Service Positions in Hospitality (Part-Time Hourly, Event-based) - Vancouver Canucks (Vancouver, BC)
» Assistant Manager, Quick Service (Permanent, Full-Time) - Vancouver Canucks (Vancouver, BC)
» Sous Chef (Permanent, Full-Time) - Vancouver Canucks (Vancouver, BC)
» Director, Quick Service (Permanent, Full-Time) - Vancouver Canucks (Vancouver, BC)



Facility Operations/Security: Maintenance
PT Engineer - BB&T / The Florida Panthers (Sunrise, FL)

 

 

 

 

 

DUTIES: 

  • Assist in training all personnel required for operation of the facility mechanical equipment. 
  • Ensure all equipment is maintained according to factory specifications and maintain accurate records on that equipment.
  • Coordinate all activities to ensure guest comfort in the facility relating to HVAC.  Monitor and record chilled water and hot water usage by clients for billing purposes.
  • Monitor utility usage and purchases to ensure maximum savings.
  • Monitor repair activity to minimize downtime and inconvenience to internal and external customers.
  • Prepare and monitor department inventories. 
  • Develop specifications and monitor completion of construction and heavy maintenance projects.  Assure quality of work performed by subcontractors.  
  • Assist in the development of maintenance procedures and implement these plans within the operations department.  This is to include preventative maintenance of facility mechanical systems.
  • Assist in development and administrating of construction related projects.
  • Maintenance of annual permits and permit requirements (i.e. elevator, boiler, back flow inspection, life safety to include all alarms, etc). 
  • Assist in the development of an energy conservation plan to include lighting upgrades, investigation of new technologies, load shedding capabilities and enforcement of established energy management directives.
  •  

 

  • All other duties as assigned.

 

WORKING CONDITIONS:

The position requires a flexible schedule that will include some nights and weekends.  Will be subject to call 24 hours in case of an emergency.  This position has some exposure to adverse conditions.  Position requires ability to lift, stoop, crouch and climb.   Perceiving the nature of sounds and visual acuity, with or without correction, are required.

 QUALIFICATIONS:

  • Must have a solid general knowledge of all phases of building, equipment, operations, maintenance, personnel administration and budgeting processes.
  • Must have good written and verbal communications skills.
  • Bachelor’s degree or specialized training in field required. 
  • Minimum of 5 years of experience in the operation of a facility involving at least 300,000 square feet of conditional space preferred.

  • Must have the ability to interpret blueprints and construction specifications. 

  • This position requires the ability to interact with all types of people.  Must be able to get along with co-workers, customers, vendors, and visitors to the facility.  This position requires the ability to respond politely to all individuals and work well as a team player.

     

 

 

 

 

 


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Facility Operations/Security: Facility/Venue Management
PT Conversion Crew Associate - BB&T Center / The Florida Panthers (Sunrise, FL)

 

 

DESCRIPTION:

 

Responsible for performing work as needed to clean, maintain and prepare for events at the BB&T Center. 

 

 

 

RESPONSIBILITIES:

 

·      Participate in all aspects of the conversion process in preparation for events.  Duties include setting up and tearing down flooring, portable chairs, operable walls, barricades, staging, tables, other furnishings and equipment.

 

·      Perform various duties to ensure that the daily operations of the facility are met.  This may include loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies.

 

·      Assist with pre/post event cleaning and janitorial tasks including sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, carpet cleaning, window washing and waxing.

 

·      Perform repairs and maintenance tasks such as painting, patching, replacing ceiling tile, and replacing filters.

 

·      Report irregularities, discrepancies, damage, and loss of property and safety concerns promptly to supervisor.

 

·      Other duties as assigned by Conversion Crew Supervisor.

 

 

 

QUALIFICATIONS:

 

·      High School Diploma or equivalent and at least one year operations experience necessary. 

 

·      Knowledge of practices and procedures related to event set-up and conversions, methods and techniques for cleaning and maintaining the facility, and proper use and care of hand and power tools.

 

·      Ability to follow all policies and procedures regarding risk management, safety precautions, rules, regulations and emergency protocol established at the facility.

 

·      Excellent verbal and written communication skills a must.

 

·      Capability to meet tight deadlines and work under pressure and produce accurate results.

 

·      Licensed and insured to operate a motor vehicle in the United States.

 

 

 

 


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Facility Operations/Security: Food/Beverage Management
Catering Manager - Carolina Hurricanes (Raleigh, NC)

This position will coordinate all restaurant events at PNC Arena in a professional manner with the highest standard.  Responsibilities include but are not limited to:

  • Oversee operation of all catering events.
  • Hire, train and maintain part time catering staff.
  • Generate employee schedules and manage employee payroll for all functions using the payroll software.
  • Effectively manage labor to ensure cost efficiency.
  • Ordering of all food and beverage supplies needed for scheduled events.
  • Oversee the upkeep of catering and storage areas.
  • Create pleasing atmosphere for clients and their guests; assist clients with event day needs.
  • Establish rapport with clients and guests. 
  • Work with Executive Sous Chef & Chef de Cuisine to ensure food quality and appeal.
  • Keep accurate inventory of all catering products.
  • Generate all necessary administrative documentation including client receipts and daily sales reports. 
  • Stay up to date on new trends, methods, and items that can further improve serving clients.
  • Assist restaurant department with restaurant setup after catering events and as needed.

Experience:

Candidate must have 5 or more years experience in a Catering environment with supervisory experience preferred.  Should have working knowledge of all areas of a restaurant.  Must have ability to communicate effectively with guest and employees.  Also must possess strong computer skills.   Should have physical ability to withstand long hours and be able to work nights, weekends and holidays.

Must pass criminal background check and pre-employment drug screen.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5 years experience in Catering or special events?
2. Have many years of supervisory experience do you have?
3. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Commissary Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for transporting requested items from the central warehouse to an assigned location. Assist in receiving deliveries and maintaining inventory. Assist in maintaining a clean, organized warehouse. Communicate with supervisors and concession stands to deliver accurate orders.
 

Qualifications

Must be 18 or older. Strong customer service and communication skills are necessary. Previous food and beverage and inventory or receiving experience preferred. Should be able to stand, bend for long periods of time as well as climb stairs. Must be able to lift up to 50 lbs.

Must be able to read and follow verbal and written instructions. Must be able to follow directions and enforce access within the building.

Must be able available to work shift starting at 6am-7am. Must be able to work flexible work schedule including nights, weekends, and holidays as needed.

Must pass a crimnal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace. 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Food/Beverage Management
Part-time Restaurant Host/Hostess - Carolina Hurricanes (Raleigh, NC)

Responsible for greeting and seating guests in the Arena Club Restaurant. Communicate menu and Arena information to guests. Maintain thorough knowledge of menu. Provide friendly, courteous and helpful service to our guests. Help maintain accurate, clean menus.

Job responsibilities include but are not limited to:
• Exhibit professional and courteous behavior at all times
• Present a neat and tidy appearance while adhering to uniform standards
• Communicate effectively with guests, all levels of management and co-workers
• Maintain the proper care of equipment and food & beverage items
• Work with Restaurant Team to provide excellent food and beverage service while adhering to North Carolina health codes and policies
• Create pleasing atmosphere for patrons and their guests
• Ability to work in a fast paced environment under heavy pressure
• Complete routine and special tasks as related to the Food and Beverage Department

Qualifications

Must be at least 18 years old. Strong customer service and communication skills are required. 1-2 years previous customer service experience preferred.

Must be able to stand for long periods of time and walk up and down stairs as work duties demand. Must be able to lift up to 25 lbs unassisted.

Must be able to work flexible work schedule including home hockey games, home basketball games, and a variety of concerts and family shows scheduled on nights, weekends, and holidays. Must have reliable transportation.

Must pass a criminal background check. 
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Food/Beverage Management
Part-time Arena Club Restaurant Server - Carolina Hurricanes (Raleigh, NC)

 Responsible for taking orders from guests and deliver their food in a timely manner. Provide information and answer questions about the menu. Provide friendly, courteous service to guests. Communicate orders to the kitchen. Continue to provide service to guests until they are leave the restaurant.

 Job responsibilities include but are not limited to:

  • Exhibit professional and courteous behavior at all times
  • Present a neat and tidy appearance while adhering to uniform standards
  • Communicate effectively with guests, all levels of management and co-workers
  • Possess a general wine knowledge and be able to assist guests with wine selections
  • Possess a general knowledge of Alcoholic beverages and Mixed Alcoholic beverages
  • Maintain the proper care of equipment and food & beverage items
  • Work with Restaurant Team to provide excellent food and beverage service while adhering to North Carolina health codes and policies
  • Create pleasing atmosphere for patrons and their guests
  • Ability to work in a fast paced environment
  • Willingness to learn and utilize POS system
  • Willingness to adhere to all Alcohol Service Policies including NC - ABC & ALE regulations as well as PNC Arena policies
  • Complete routine and special tasks as related to the Food and Beverage Department

Qualifications:

Must be at least 18 years old. Strong customer service and communication skills are necessary. A minimum of 2-5 years previous food and beverage or restaurant waiter/waitress experience preferred.
 

Must be able to stand for long periods of time and be able to walk up and down stairs as work duties demand. Must be able to lift up to 30 lbs unassisted. Must have reliable transportation.
 

Must be able to work flexible schedule including home hockey games, home basketball games, and a variety of concerts and family shows scheduled on nights, weekends, and holidays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace. 
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Food/Beverage Management
Part-time Club Restaurant Server Asst - Carolina Hurricanes (Raleigh, NC)

This position will assist the server in providing outstanding service to all guests.

Job responsibilities include but are not limited to:

• Exhibit professional and courteous behavior at all times
• Present a neat and tidy appearance while adhering to uniform standards
• Communicate effectively with guests, all levels of management and co-workers
• Maintain the proper care of equipment and food & beverage items
• Work with Restaurant Team to provide excellent food and beverage service while adhering to North Carolina health codes and policies
• Create pleasing atmosphere for patrons and their guests
• Ability to work in a fast paced environment
• Willingness to adhere to all Alcohol Service Policies including NC - ABC & ALE regulations and PNC Arena policies
• Assist in Setting up and breaking down of Dining Room
• Removal of “Dirty” dishes and glassware from Dining Room
• Complete routine and special tasks as related to the Food and Beverage Department
 

Qualifications

 Must be at least 18 years old. Strong customer service and communication skills are necessary. 1-2 years previous food and beverage or restaurant waiter/waitress experience preferred.

Candidates must be able to work on their feet for long periods of time and be able to walk up and down stairs as the work duties demand. Must be able to lift up to 50 lbs unassisted. Must have reliable transportation.

Must be able to work flexible schedule including nights, weekends, and holidays. Must pass a background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Food/Beverage Management
Part-time Ledge Bartender - Carolina Hurricanes (Raleigh, NC)

Adhere to all policies and procedures as described and effectively execute a safe and professional atmosphere of service in the Ledge Lounge at PNC Arena. 

  • Exhibit professional and courteous behavior at all times
  • Present a neat and tidy appearance while adhering to uniform standards
  • Communicate effectively with guests, all levels of management and co-workers 
  • Possess a general wine knowledge and be able to assist guests with wine selections
  • Possess  a vast knowledge Alcoholic Beverages and Drink Recipes
  • Maintain the proper care of equipment and food & beverage items
  • Work with Ledge Bar Staff to provide excellent  beverage service while adhering to North Carolina health codes and Alcoholic Beverage Control (ABC) policies
  • Create pleasing atmosphere for patrons and their guests 
  • Willingness to learn and utilize POS system
  • Adhere to all Alcohol Service Policies including NC - ABC & ALE regulations as well as The PNC Arena policies
  • Complete routine and special tasks as related to the Food and Beverage Department 

Qualifications

Must be at least 21 years old. Minimum of 2-5 year bartending experience preferred. Capable of handling cash/credit cards and inventory efficiently.

Must have effective communications skills. Friendly, attentive and detail oriented. Must be a team player. Must be able to work in an extremely fast paced environment.

Must be able to work long periods while standing, bending, stretching, reaching, walking up and down stairs, and lifting as the work duties demand. Must be able to lift up to 50 pounds unassisted.

Must be able to work a flexible schedule including nights, weekends and holidays.  Must have reliable transportation. 

Must be able to pass criminal background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Maintenance
Facilities Technician - Carolina Hurricanes (Raleigh, NC)

Job Responsibilities:

The Facilities Technician is responsible for the repairs, troubleshooting, monitoring, and preventive maintenance of all mechanical, electrical, plumbing, structural and architectural systems in the facility.

• Expected to follow established dress and behavioral codes.
• Expected to attend meetings and training classes to keep up to date on building policies and procedures as required.
• Constantly evaluate Facilities’ procedures to ensure safety and establish new safety guidelines.
• Maintain inventory of all equipment and tools.

Experience:

High school diploma or equivalent preferred. Must have valid NC Driver’s license and acceptable driving record. 3 years related experience working in HVAC and Refrigeration, Electrical or Plumbing fields strongly preferred.

Candidate must have the ability to read and follow verbal and written instructions as well as adhere to building policies and event requirements. Must have knowledge of and ability to follow all safety procedures and guidelines. Must be able to lift objects up to 50 lbs and to stand, bend and stoop for long periods of time and climb stairs to inspect and handle problems. Candidate must have knowledge of basic mathematical skills.

Candidate must be willing to work in a fast paced, team environment, be willing to work a flexible schedule to include different shifts revolving around event schedule as needed, evenings, weekends and holidays hours if needed. Candidate must have ability to interact with fellow employees and general public in a professional manner. Must be willing to participate in an on-call rotation for building emergencies.
 

Must pass a criminal background check and pre-employment drug screen.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have working in the HVAC and Refrigeration, Electrical or Plumbing fields?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Have you ever been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)

Effectively execute the safe and professional setup, service and breakdown of catered events held at the PNC Arena.
• Exhibit professional and courteous behavior at all times
• Present a neat and tidy appearance while adhering to uniform standards
• Communicate effectively with guests, all levels of management and co-workers
• Comprehend Banquet Event Order instructions to accurately setup, service and breakdown
• Maintain the proper care of equipment and food items
• Work with Culinary Team to service food and beverage for banquet events adhering to North Carolina health codes and policies
• Create pleasing atmosphere for clients and their guests; assist clients with event day needs
• Complete routine and special tasks as related to the Food and Beverage Department
 

Experience:

• 2 - 5 years experience in a service role in a restaurant or catering environment preferred

Qualifications

• Candidate must be able to work on their feet for long periods of time and be able to walk up and down stairs as the work duties demand
• Candidate must be able to work flexible hours including day and night shifts, on weekdays, weekends and holidays
• Candidate must be able to lift up to 50 lbs unassisted
• Reliable transportation
• Access to the internet
• Available via telephone and email

Must pass a background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have reliable transportation?
2. Can you work a 5 am shift, weekdays and weekends?
3. Can you work holidays?
4. Have you worked at PNC Arena before?
5. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Food/Beverage Management
Part-time Deck Attendant - Carolina Hurricanes (Raleigh, NC)

The Deck Attendant is responsible for providing excellent customer service, taking and deliver orders to guests in the Deck. Attendants will also be responsible for keeping the Deck clean and stocked. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed.
 

Qualifications

Candidate must be at least 21 years old. Responsible for inventory, cash and cleaning of your assigned area. Prepare your assigned area with product and serve guests in a responsible manner. Experience with liquor may be required.

Responsible for accurately accounting for your cash drawer. Must be able to stand for long periods of time as well as climb stairs, bend and lift up to 30 pounds. Excellent customer service skills are required. Previous food and beverage or waiter/waitress experience preferred. Must be capable of operating independently or jointly with another co-worker. Able to work late nights, weekends and holidays with great availability, available by 5:00 pm on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part time In-seat Server - Carolina Hurricanes (Raleigh, NC)

In-Seat Server is responsible for taking orders from guests in Club Level seating before and during events and for providing excellent and professional customer service. Server will be able to provide information and answer questions about the menu and general information about the Arena. In addition, the In-Seat Server is responsible for balancing cash account.

Qualifications

-Must be at least 21 years old. Excellent customer service and communication skills are required. Previous food and beverage experience is preferred. Should be able to stand for long periods of time as well as climb stairs, bend and lift up to 20 pounds.

-Must be able to work a flexible work schedule including nights, weekends and holidays. Must pass criminal background check

 

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time In-seat Runner - Carolina Hurricanes (Raleigh, NC)

Deliver food and beverages from in-seat pantry to guests in their seats in an efficient manner. May also assemble food and beverages orders as necessary.  Provide friendly, courteous and helpful service for our guests. Maintain a thorough knowledge of the In-Seat menu. Provide information about the In-Seat menu and general information about other concessions in the building. Provide general Arena information and directions to our guests. May complete other tasks as necessary.  
 

Qualifications

-Must be at least 21 years old.

-Strong customer service and communication skills are necessary. Previous food and beverage experience is preferred.

-Must be able to stand for long periods of time as well as climb stairs, bend and lift up to 20 pounds. Must be able to follow directions and enforce access within the building.

-Must be able to work a flexible work schedule including nights, weekends, and holidays.

-Must pass a criminal background check.
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Usher/Ticket Taker
Part-Time Parking Cashier - Carolina Hurricanes (Raleigh, NC)

 The position of Cashier is responsible for collecting parking payments and vouchers from patrons, and facilitating efficient traffic control by directing guest's vehicles into proper parking lots, roadways, and other areas before and after arena events. The starting pay rate for this part-time position is $8.50 an hour.
 

Qualifications:

Must be at least 18 years old and speak fluent English. Applicants for Cashier must possess the ability to make accurate cash transactions, and have excellent communication and customer service skills. Must be able to stand for long periods of time (approx. 4 hours), and willing to work outside in all inclement weather conditions (rain, cold, heat, etc.). Must be able to lift up to 35 pounds.

The position of Parking Cashier requires the ability to work a flexible work schedule including hockey games, basketball games, and a variety of concerts and family shows scheduled on weeknights, Saturdays and Sundays and occasional holidays. The applicant must be willing to work a few events classified as "mandatory" by arena management, and available for at least 60% of all arena events scheduled per month during hockey and college basketball seasons, September through early June. Most start times for this position are flexible from 4:00 pm to 5:15 pm on weekdays, often earlier on weekends.

All applicants must be available for weekday and weekend assignments. This is a year-round position.

Must pass a criminal background check. Incomplete applications will not be considered.  PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Are you able to report to work by 5:00 pm?
3. Are you available mornings and afternoons on weekdays (7:00 am-2:00 pm)?
4. Are you able to lift up to 35 lbs?
5. Have you ever held a customer service job? If so in what position. Tell how you excelled in that position to provide excellent customer service. Explain any challenges you encountered in that position.
6. Have you previously been employed by PNCArena? If so, when and in what department


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Facility Operations/Security: Security
Part-time 24 hour Security Officer - Carolina Hurricanes (Raleigh, NC)

 Responsible for the 24-Hour Security of PNC Arena. This includes, but is not limited to conducting building tours and patrols, writing reports, maintaining logs, providing building access for employees, visitors, vendors & contractors, making appropriate emergency contacts as needed, monitoring security equipment, protecting company and/or tenant assets and providing a safe working environment. 

 Qualifications

Must be at least 18 years old. Must possess valid driver’s license and have reliable transportation. Must have valid contact information on file at all times (ie phone number, email address). Basic computer knowledge is recommended. Must possess excellent written, verbal & customer service skills.

Must be able to lift up to 50 lbs. Must be able to stand for long periods of time and climb stairs as needed. Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work between 3:00 PM - 5:00 PM on weekdays.

High School diploma or its equivalent preferred. Previous security, military or law enforcement experience a plus. Must pass a criminal background check.

Will be required to successfully complete NC State required Crowd Manager Training Certification within the first 120 days of employment.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled gulity to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Security
Part-time Event Security Officer - Carolina Hurricanes (Raleigh, NC)

Event Security Officers will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. Security officers will maintain order before, during and after events.

Event Security Officers will be assigned to a variety of posts during an event. Many of these posts are ‘standard’ posts for a given type event at PNC Arena. Examples are guest and patron screening and searching using walk through metal detectors and/or handheld wands, posts on the arena floor managing access to the floor. A majority of the Event Security Officer posts will be at PNC Arena external doors. Specific post assignments are subject to change from event to event. All event security officers must be able to work at any vacant post as needed.

 Qualifications

Must be at least 18 years old. Must possess valid driver’s license and have reliable transportation. Must have valid contact information on file at all times (ie phone number, email address). Basic computer knowledge is recommended. Must possess excellent written, verbal & customer service skills.

Must be able to lift up to 50 lbs. Must be able to stand for long periods of time and climb stairs as needed. Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:30 PM on weekdays.

Will be required to successfully complete State of NC required Crowd Manager Training Certification within the first 120 days of employment.

High School diploma or its equivalent preferred. Previous security, military or law enforcement experience a plus. Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)

Provide administrative assistance for the Concessions department during event close out and entering information into the Quest system. During the event, responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader at stand(s). Ensure that the inventory is maintained according to management guidelines. May be responsible to instruct other employees per management instruction. Assist in providing exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Requires cashier experience. Must be capable of operating independently or jointly with another co-worker. 
 

Qualifications

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.  

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drugfree workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
 

Qualifications

-Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.

-Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check.

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

 

Qualifications

-Must be at least 21 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

-Must be at least 21 years old. Previous bartending experience preferred.

-Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.

-Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must pass a criminal background check

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Barista - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific coffee kiosk for an event. Ensure that the inventory relating to coffee preparation is maintained according to management guidelines.

Perform duties as necessary to accomplish timely delivery of coffee items. Must be able to perform several techniques of coffee making.

Maintain proper procedures, temperatures and portion control to deliver Coffee, Latte, Cappuccino and other specialty coffees

Maintain a clean working environment, proper hygiene of the coffee equipment and cooking area during and at the end of an event.

Assist in providing exceptional customer service to the guests. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including co-workers, subordinates and guests.

Qualifications

Must be at least 21 years old. Previous Barista experience preferred.
 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment. 

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 
PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)

Suite Runners are responsible for prepping and assembling food, snack and condiment orders from printed production reports, delivering pre-ordered and event day food items to the proper Suite. Also responsible for removing and clearing all dishes, utensils and other items after the events have ended.

Qualifications

Must be at least 18 years old. Must be at least 21 years old to operate an optional dessert cart (includes serving alcohol). Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. 

Must be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 35 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 3-4 hours prior to the event time of each scheduled event (i.e. 3:00-4:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Champions Club Server - Carolina Hurricanes (Raleigh, NC)

Champions Server is responsible for preparing the 374-seat area for events (primarily hockey and basketball events only). Includes making tea, coffee, filling water dispensers, stocking and replenishing all paper products at the two (2) beverage stations and two (2) buffet food stations. Take beverage orders from guests and deliver to their seat(s), collect payment and provide to bartending staff for processing. Observe company policy as well as North Carolina Alcohol Law Enforcement (ALE training required). Clear and clean tables/sitting areas as needed. Order paper goods at the end of each shift for the next event.

Qualifications

Must be at least 21 years old. Must have excellent communication and customer service skills as well as exceptional attention to detail. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds. Must be able to work in an extremely fast paced environment.

A flexible work schedule is required including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey and basketball) scheduled on nights, weekends and holidays. You must be available to report for each shift 2-2.5 hours prior to the event time of each scheduled event (i.e. 4:30 p.m.- 5:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.
 

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Cash Room Attendant - Carolina Hurricanes (Raleigh, NC)

Cash Room Attendant is responsible for counting, assigning and verifying gate receipts, cash banks and cash reconciliation documents. Also assigns and verifies counted cash banks for all food and beverage locations within the arena. Additional responsibilities include counting the cash vault, counting coin and currency using automated equipment counters, creating various reports using Excel, Word and Quest, making cash pickups from concession stands (escorted by security guard) and making bank deposits.

 

Qualifications

Must be at least 18 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous coin/currency handling experience and above average math skills are preferred. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds.

Shifts include late night hours per event. A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 3-4 hours prior to the event time of each scheduled event (i.e. 3:00 pm-4:00 p.m. report time required for a 7:00 p.m. event). Event times will vary. 

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Event Guest Relations
Skate Guard - Ford Ice Center - Nashville Predators (Nashville, TN)

Job Title: Skate Guard
Department: Guest Services
Job Reports To: Office Manager

Major Responsibilities/Activities:
• Assist public with rental skates
• Return skates to skate rack when session is over
• Responsible for enforcing ice skating rules and safety procedures during public session

Minimum Requirements:
• Experience working with youth is preferred
• Must know how to ice skate
• CPR/First Aid certified

Essential Physical Functions:
• Ability to reach overhead to retrieve skates
• Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time
• Ability to enforce all rules/regulations for patrons/visitors on-ice
• Ensure the safety of all guests while on ice


Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Event Guest Relations
Party Host - Ford Ice Center - Nashville Predators (Nashville, TN)

 Job Title: Party Host
Department: Guest Services
Job Reports To: Office Manager

Major Responsibilities/Activities:
• Greets guests and assists members of party with obtaining and returning rental skates.
• Sets up party room and decorates room with tables, chairs, balloons and paper products.
• Serves cake, soft drinks and other food to guests. Cleans up after guests including removing trash and putting away supplies.

Requirements:
• Knowledge of good customer service techniques.
• Previous experience working with youths and teens.
• Ability to interact in a friendly and enthusiastic manner with customers, co-workers and supervisors. Display an attitude of cooperation and work harmoniously with all levels of employees, the general public and other organizations
• Complete assignments in a timely fashion; understand and comply with all rules, policies and regulations as well as maintain prompt and regular attendance
• Perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation. Follow verbal and written instructions

Essential Physical Functions:
• Lifting and carrying up to 30 pounds and have the stamina needed for walking, standing, and being in a crunched position for long periods of time
• Ability to work long and/or irregular hours including nights, weekends and holidays
• Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Maintenance
Carpenter - Nashville Predators (Nashville, TN)

Job Title: Carpenter Mechanic I
Department: Operations
Job Reports To: Operations Manager
Status: Non-Exempt

 

Major Responsibilities/Activities

• Carpentry
• Ability to hang and finish drywall
• Install/hang door frames and doors
• Ability to frame with metal or wood
• Repair door closures
• Install and repair lock mechanisms
• Maintain preventive maintenance programs
• Maintenance and repair of facility, including but not limited to: millwork, door hardware, tile, finishes, painting, and other special projects as assigned
• Assist operations personnel as directed
• Assist in other projects assigned by management
• Knowledge of stains and finishes

Minimum Requirements (Include education, experience, special skills and licenses or certifications required.)

• High School diploma
• 5 years’ experience in finish and rough carpentry
• Basic knowledge of general facility maintenance
• Knowledge of stains and finishes
• Basic computer skills
• Must be flexible and willing to assist operations personnel as directed
• Ability to read, write, and understand complex directions
• Flexible with regard to work hours. Work hours may include nights, weekends, and holidays
• Able to be on call 24/7
• Must be a self-directed worker who sets an example for performing quality and professional work
• Ability to work as a team member

Essential Physical Functions

• Lifting, carrying, moving, and climbing
• Ability to lift 50 pounds
• Able to work in confined spaces
• Able to work in different degrees of heights
• Welding experience a PLUS

Equipment Used

• Table saws, power tools, drill press and various hand tools as needed
• Forklifts, scissor lifts, boom lifts and other light duty machinery as needed


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Facility Operations/Security: Maintenance
Building Operations/Ice Technician - Ford Ice Center - Nashville Predators (Nashville, TN)

Job Title: Building Operations – Ice Technician
Department: Operations
Job Reports To: Operations Supervisor
This is a part time position. 

Major Responsibilities/Activities:
• Coordinates and participates in the maintenance, repair, and cleaning of the facilities, grounds and equipment for operations at Ford Ice Center.
• Participate in set-up and disassembly of hockey glass, dasher boards, party rooms, locker rooms and other event related equipment
• Preventative maintenance and repair of facility
• Perform pre/post event inspections and document with completed checklists
• Perform cleaning and maintenance on operations department equipment, keep work areas and equipment organized and functional
• Oversee installation of a quality sheet of ice, which includes ensuring a thoroughly cleaned floor, freezing the floor, painting the base color, painting lines and logos, and building to ice to required depths.
• Prepare ice for all practices, games and other ice events. Duties include: removing debris; checking ice depth; scraping, edging and resurfacing ice.

Minimum Requirements:
• Valid Drivers License
• Some experience in operations of light machinery
• Ability to read and write and to follow written and oral instructions and complete standardized checklist forms
• Demonstrate knowledge in the practice and procedures related to ice installation, preparation and maintenance; typical methods and techniques for maintaining, repairing and building ice

Essential Physical Functions:
• Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 75 pounds, capable of performing heavy manual labor for extended period
• Ability to work irregular hours, including nights, weekends and holidays
• Ability to climb portable and fixed ladders, accessing remote areas of the facility, working with hand and power tools, communicating via portable radio, reading and comprehending blueprints and drawings
• Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time

Equipment Used:
• Various power and hand tools
• Light trucks, scrubbing machines, forklift, suction cups, pallet jacks, cushman and man lifts
• Ice re-surfacers, ice edgers, and all other ice maintenance equipment
• PC and other general office equipment
• Various power and hand tools
• Forklift, scissor lifts, boom lifts, motor vehicle (company truck), and other light duty machinery

 

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Event Guest Relations
Guest Services Representative - New Jersey Devils/Prudential Center (Newark, NJ)

The Guest Services Representative will provide professional and exemplary customer service to all guests, employees, and the community at every event, in adherence with the Prudential Center rules and regulations to ensure a safe and world class environment. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Prepare assigned areas for opening and closing for each event; review check list specific to assigned area, proactively report and address areas of need prior to doors opening and follow up to ensure issues have been resolved

  • Politely greet, acknowledge, and thank all guests at all times, in all areas of the arena during event

  • Anticipate and respond accordingly to guests’ needs and questions

  • Learn all event specific related activities and programs; arena layout, timing of event, parking, VIP receptions etc.

  • Recognize all ticket types and direct guests to correct areas and seats

  • Monitor assigned sections and surrounding areas to ensure arena compliance, and quality standards and safety

  • Perform all duties as assigned; ability to operate elevator to transport passengers between floors; scan, tear, count tickets   

  • Check assigned areas for items left behind by guests and turn into Lost & Found at the end of the shift

  • Perform other reasonable job duties as requested by Supervisors or Management

  • Follow all company policies and procedures, including assigned uniform and personal appearance is clean and professional

 

KEY JOB COMPONENTS

  • Be Professional, Engaging, and Proactive at all times
  • Identify problems and issues quickly and efficiently and effectively respond to address and resolve, and notify supervisor and appropriate arena personnel
  • Pleasant and positive personality a must; outgoing and customer service result oriented
  • Develop and maintain positive working relationship with all employees, guests, and community, and support team to our commitments
  • Communicate with others by using clear and professional language
  • Must be able to perform under varying levels of stress
  • Ability to handle tough, high-pressure situations while remaining calm, professional and respectful

 

MINIMUM REQUIREMENTS:

  • High School Diploma or equivalent
  • Excellent communication skills, both written and verbal
  • 6 months professional customer service experience, arena or hotel related experience preferred
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
  • Ability to stand or walk during an extended period of time and/or entire work shift which may involve cooler indoor temperatures in steep or confined areas

 

AVAILABILITY

Must be available to work the following schedule:

    • One (1) day out of the week (Monday through Thursday) starting at 5PM

    • Friday starting at 5PM

    • All day Saturday and Sunday

    • Must be available to work holidays


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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Facility Operations/Security: Food/Beverage Management
Dessert Cart Attendant - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The dessert cart attendant is responsible, in conjunction with suite attendants for serving dessert to suite guests at Joe Louis Arena in accordance with Olympia Entertainment’s Guest Connect service standards and applicable operational standards.


Key Responsibilities

  • Deliver timely, accurate service in a courteous and professional manner under stressful conditions.
  • Follow job procedures and supervisor’s/chef’s/manager’s/guest’s instructions and requests.
  • Retain and effectively communicate item information.
  • Execute pre-event cart set-up including wiping of cart, gathering all desserts, plates, serving utensils and ice
  • Account for all inventory on your cart
  • Greet guests in hallway and assist in any way
  • Provide clear communication to suite attendants; communicate availability
  • Follow proper procedures for restocking your cart
  • Record inventory sold and give proper change to guests
  • Thoroughly clean cart at the end of the event
  • Account for all sales and inventory at the end of the event


Supplemental Job Functions

  • Performs other duties as assigned


Minimum Knowledge, Skills and Abilities

  • Background in fine dining preferred
  • Cash handling experience necessary
  • 1-2 years customer service experience
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
  • Possess the highest integrity and ethical standards
  • Excellent guest service skills
  • Superior attention to detail
  • Ability to engage and interact with individuals at all age levels
  • Able to multi task in a fast-paced environment.
  • Ability to handle cash and inventory procedures each event
  • Ability to problem solve
  • Age requirement: 18 years or older


Preferred Knowledge, skills and abilities

  • Experience working in the sports and entertainment industry

 

Working Conditions

  • Irregular and extended hours including nights, weekends, and holidays
  • Exposure to moderate - high noise level
  • Able to push and maneuver up to 50 pounds
  • Frequent visual/auditory attention
  • Variable temperatures-required to move between hot, noisy conditions of kitchen and climate-controlled dining environment.


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

 


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Facility Operations/Security: Food/Beverage Management
Concessions Sous Chef - Sportservice at TD Garden (Boston, MA)

Unit Description

This facility is home of the Boston Bruins (hockey) and Boston Celtics (basketball). The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with three private restaurants, 104 executive suites, 2,400 club seats, a multi-million dollar video scoreboard and our newest addition, complete 360° LED technology. Sportservice currently operates all retail stores, retail portables, food & beverage and culinary at this location. Please visit www.tdgarden.com for more information.

Position Summary
Oversee all culinary aspects of the Concessions Department with daily supervision and production of the kitchen operations. Fully responsible for menu development, scheduling, food and labor costs and sanitation. Plans, prepares and cooks high volume meals, banquets, and catered food to guests and employees. Responsible for management of the kitchen, including supervising activities of cooks, scheduling, training, implementation of policies and procedures, coordinate and actively participate in event operations and monitor food and labor costs. Plan menus, catering packages and daily specials, maintaining financial responsibility for the menu mix. Oversees inventory of food product and coordinates product ordering and receiving within corporate specifications. Maintain a clean and orderly kitchen to Comply with State and local Heath Department Regulations.

 


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Facility Operations/Security: Security
Building Security Officer (Part Time) - St. Louis Blues (St. Louis, MO)

Scottrade Center/St. Louis Blues seeks qualified applicants for the position of Part-Time Building Security Officer.  The primary responsibility of the position is providing 24-hour security of the building on a flex shift. Schedules will vary from week to week, ranging from minimal hours of 10 or less to upwards of 30-40.  Specific duties include performing interior/exterior patrols, monitoring and operating the CCTV System; access control system; fire prevention system and key control system, monitoring and securing ingress/egress locations, as well as enforcing Scottrade Center / Peabody Opera House standards and assist the Guest Service staff with crowd management.

Candidate must possess strong communication skills, basic computer knowledge and hold a current or be able to obtain a St. Louis City License.  Prior security and guest service experience is preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you understand this is a part-time position?
2. Are there any days of the week you are not available to work?
3. Are there any hours of the day you are unvailable to work?
4. Do you currently have a security license?
5. Please explain an security experience you have?


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Facility Operations/Security: Security
Part Time Guest Services Security - St. Louis Blues\Scottrade Center\Peabody Opera House (St. Louis, MO)

 Summary:
If you know what world-class service is and think you have right skills, knowledge and abilities to improve the experience of each person you come into contact with then the Guest Service Department may be for you. Please note that these are part-time, event related, union positions.

 Essential Duties and Responsibilities:

Our trained and professional Guest Security staff is responsible for making sure each and every Guest who enters the facility is safe and can enjoy the entertainment offered without incident. Our security staff must be focused on the details of the event, know our building and safety rules, and be actively looking for Guests who may need assistance. Guest Security handles crowd management and quickly responds and politely resolves seating discrepancies clears aisles and settles disputes in a discreet manner so other Guests are not disturbed.

Qualifications

  • The right candidate is outgoing, polite, friendly, and detail oriented.
  • Willing and able to actively engage people in tough, high-pressure situations while remaining calm and professional. Previous customer service experience is required.
  • Candidates must be at least 21 years of age and able to obtain an unarmed security license from St. Louis City/County. Please note this license requires an FBI background check and two-day class.
  • You must be able to stand during an entire event in a cold arena. Sometimes Guest Security are required to set up/take down chairs (must be able to life/carry up to 25 pounds) or push Guests in a wheelchair.
  • Guest Security usually work evenings and weekends and must be available to work 70% of the events in the building.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are there any days of the week that you are not available for work?
2. Do you currently hold I security license?


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Facility Operations/Security: Usher/Ticket Taker
Part-Time Guest Relations Usher - TD Garden (Boston, MA)

 

 

Responsibilities:

Direct the orderly seating of guests, the collection of tickets, and answer inquiries concerning the building, event, and other information. Perform other necessary usher functions including attend event briefing, scan customers tickets, maintain order in the arena, keep aisles and egress areas clear, operate elevators during events, secure restricted areas of the building, and work closely with supervisors to identify and resolve issues. Interact with clients and guests to provide front-line customer service and assistance. Ensure all facility, guest and employee policies are adhered to during events as well as ensure personal compliance with working terms and conditions in Collective Bargaining Agreement. Coordinate with supervisors and management to ensure compliance with all front-of-house details. Facilitate the resolution of ticketing problems, seating problems, and guest complaints and call for assistance and report any accidents or injuries. Assist with Public Relations by maintaining proper image and generating positive public perception by maximizing positive guest experiences.

Expectations:

A high school diploma or equivalent. Previous ushering experience in an arena/stadium environment preferred but not required. Professional and personal demeanor, energetic, articulate, punctual, dependable, ability to work a flexible schedule, available to work nights, weekends, and holidays, ability to handle pressure effectively, excellent interpersonal skills, and ability to read.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work nights, weekends and holidays?


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Facility Operations/Security: Event Guest Relations
Concierge (Part Time) - TD Garden (Boston, MA)

 

 

Responsibilities:

Greet Premium Club, Boardroom and/or Sportsdeck clients and their guests as they arrive to maximize client experience, properly credential ticket holders, manage coat check, answer questions, resolve customer service issues, serve as host, open executive suites, monitor concourses, assist seating clients, staff the concierge desk, answering all phones, client requests, and perform reasonable business services upon client request.

Expectations:

Strong interpersonal skills, strong customer service skills, a professional and courteous appearance and manner, knowledge of the Boston Area, strong computer skills, well organized and detail oriented, and highly flexible. Must commit to working a minimum of 3 events per week with one of those being a Saturday or Sunday including evenings and weekends. Report time is 3 hours before Bruins and Celtics event start times until approximately 1 hour post-event.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work nights, weekends and holidays?


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Facility Operations/Security: Maintenance
Ice Technician - The Florida Panthers (Sunrise, FL)

 

 

 

 

DESCRIPTION:

 

Responsible for maintaining the arena ice surface in compliance with NHL standards.  Maintains ice for games and practices as well as all other ice related events in the arena.

 

RESPONSIBILITIES:

 

  • Responsible for maintenance and repair of all rink equipment to include: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
  • Work with the facilities department to provide optimal ice conditions for all ice events.
  • Oversee all aspects of ice installation and removal.
  • Assist operations and facilities departments with general maintenance and operation of the arena.
  • Maintains all logs and records for NHL game day conditions per NHL rules and regulations.
  • Act as facility liaison for NHL officials and visiting teams.
  • Assist operations department to expedite event conversions.
  • Assist with construction projects throughout the arena, across all departments.
  • Other duties as assigned.

QUALIFICATIONS:

 

  • Must be a trained operator for Zamboni Ice Resurfacing machines
  • Minimum 5 years experience in arena/rink management, preferably in Ice Technician role
  • Solid understanding of OSHA rules and regulations
  • Must be comfortable working in very cold or very hot conditions for long periods of time
  • Must be able to stand, bend and stoop for long periods of time
  • Must be able to climb stairs/ladder
  • Ability to adhere to building policies and event requirements
  • Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form
  • Must be able to work long irregular hours to include nights, weekends, and holidays

 

 

 

 

 

 

 

 

 


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Facility Operations/Security: Facility/Venue Management
Facilities Coordinator - The Madison Square Garden Company (New York, NY)

1. Assists department in special projects as requested by the SVP Facility Operations Administration & Development, SVP Ops Logistics, VP Project Management, VP Safety, VP Procurement and VP Investigations and Senior Security Advisor. Works at various venues as required and at the direction of the departmental executives on various projects or initiatives. May conduct inspections or surveys of venue attributes as specified by the various departmental executives.

2. Independently gathers, compiles, and analyzes information from multiple sources; prepares a variety of complex reports, manuals, binders or agendas for specific projects or initiatives. Uses various PC software packages such as spreadsheets, word processing and PowerPoint to produce high quality reports, presentations, or other documents.

3. Answers and screens the departments telephone calls. Reviews and answers mail and inquiries and determines if executive action is required. Refers routine matters to appropriate person within the Facilities Department for action and follows up to ensure completion.

4. Greets and provides hospitality for office visits of clients, employees, executives, vendors and consultants. Tactfully handles inquiries and/or refers to appropriate party.

5. Schedules and maintains calendar of appointments, meetings and obligations and coordinates related arrangements. Anticipates and prepares meeting materials, charts, and reports needed.

6. Coordinates all travel arrangements including transportation and hotels. Documents itineraries. Tracks and administers business expense reports.

7. Acts as liaison for the department and internal and external contacts. Coordinates activities, conducts research and ensures that requests are fulfilled or addressed. Independently handles a wide variety of situations and tasks involving the clerical and administrative functions of the office, which do not require the attention of the SVP.

8. Coordinates, organizes and files all paperwork necessary for the SVP to approve. This includes, but is not limited to Puridiom invoices, Capital Appropriation Requests, attendance sheets, travel and expense reports, personnel requisitions, performance appraisals, personnel action forms (PAF) and authorization payment forms (APF). Follows up with other departments as required to ensure that requests or documentation is complete.

9. Organizes and maintains files for all correspondence, documents and paperwork.

10. Responsible for ordering and maintaining office supplies for the department. Ensures that office equipment works properly. Coordinates repair requests with facilities and/or outside vendors. Maintains records on all repairs and orders.

11. Provide backup administrative support for the EVP Executive Administrative Assistant.

12. Coordinate and maintain confidential materials and tasks within the department.


Job Qualifications:
Essential:

•Excellent knowledge with proven experience of Microsoft Office applications, Puridiom, Concur and Microsoft Project Manager.

•Strong verbal and written communication skills with ability to interact with all levels of management.

•Proven logical skills, well organized and detail-oriented.

•Ability to work in a fast paced environment.

•Ability to maintain highest degree of confidentiality and diplomacy.

•Must be flexible to work overtime on short notice.

 

 

Preferred:

•Experience working within an entertainment or sports property organization.

•Broad knowledge of company organization, policies and practices.

 Please apply at the link below:

https://thegarden.igreentree.com/CSS_External/CSSPage_JobDetail.ASP?T=20140714153132&


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Facility Operations/Security: Food/Beverage Management
Assistant Manager, Bar Services - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Permanent, Full-Time)

 

 

 

 

 

 

Position: Assistant Manager, Bar Services
Department: Hospitality – Quick Service
Reports to: Manager, Bar Services

Looking to work in an environment like no other? One where our fans and guests are everything to us and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.

Canucks Sports & Entertainment has started a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service.

If you are a customer focused, enthusiastic individual passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.

 

JOB SUMMARY:
The Assistant Manager, Bar Services will work closely with the Manager, Bar Services in providing leadership support to all bar service team members and assistance with overall bar service operations. This position is also responsible for ensuring that exceptional hospitality is provided to our fans, that alcoholic beverages are served safely, and that a high quality of products and service is maintained.

DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Delivers superior customer service, creating best in fan experiences through continuous leadership and coaching of bar service employees
• Assists with the hiring, training and staffing of all bar service team members
• Engages with arena guests, as well as, team members to ensure exceptional hospitality is received at all times
• Monitors adherence to cleanliness, quality and safety standards, ensuring compliance with all regulations
• Ensures and maintains sanitation standards throughout for areas of responsibility
• Ensures beverage quality in presentation and production throughout all beverage locations
• Builds, manages and leverages strong client relationships
• Partners with culinary leadership to ensure consistent high standards, cleanliness and quality.
• Partners with Purchasing Manager and Warehouse Manager to ensure appropriate inventory levels are established and maintained
• Assists with the preparation of the annual fiscal budget, and is accountable for same
• Initiates continuous improvements in bar service
• Serves as an inspirational, committed and responsible member of the company’s management team

EXPERIENCE AND QUALIFICATIONS:

• 3-5 years leadership experience in the food/alcohol service industry is required
• Experience in a high volume sports and entertainment venue or related environment is an asset.
• Serving It Right Certificate
• An inspiring leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
• Bachelor’s degree or equivalent in Business or Hospitality, or a combination of education & experience
• Committed to a high level of quality, with a strong record of streamlining operations and improving service
• Ability to manage in a fast-paced and diverse environment with a focus on providing innovative hospitality and high quality beverage service.
• Exceptional and engaging interpersonal skills.
• A solutions provider committed to a vision of service that will thrill fans and provide an ultimate fan experience, driving customer satisfaction and loyalty.
• Excellent on-the-spot problem solving skills.
• Superior communication, conflict resolution skills, with the ability to relate professionally to all levels of staff, management, fans and partners.
• Proficient computer skills including Microsoft Office programs, email and internet
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays
 

 KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3-5 years leadership experience in the food/alcohol service industry?


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Facility Operations/Security: Food/Beverage Management
Purchasing Manager - Vancouver Canucks (Vancouver, BC)


CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Permanent, full-time)


 

 

 

 

 

Position: Purchasing Manager
Department: Hospitality
Reports to: Division Manager

 

Looking to work in an environment like no other? One where our fans and guests are everything to us and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.

On July 1, 2014, Canucks Sports & Entertainment will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service.

If you are a customer focused, enthusiastic individual passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.

 

JOB SUMMARY:
The Purchasing Manager leads the purchasing activities, ensuring product availability, quality and cost standards are met. This hands-on management role works closely with the Chef Services team and suppliers to facility the timely acquisition and delivery of quality goods and services.

 

DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Oversees the purchasing and sourcing of food & beverage goods and materials
• Identifies product specifications for items and services
• Works hand in hand with the culinary team in sourcing products from local and regional suppliers.
• Strategically negotiates and executes purchases that maximize productivity savings
• Analyzes market and delivery systems in order to assess goods and material availability
• Proactively monitors and reviews inventory activities, ensuring the arena’s product needs are met on a timely basis
• Monitors financial data
• Develops strong partnerships with all vendors/suppliers
• Recommends new products to enhance standards and increase profitability
• Develops and implement purchasing and contract management procedures and policies
• Develops and implements sourcing and negotiation strategies for key spend areas
• Ensures compliance with and keeps abreast of all applicable health and safety regulations?
• Provides exceptional customer service and support to all departments

 

EXPERIENCE AND QUALIFICATIONS:
• Minimum 5 years experience in food & beverage inventory control management, and previous experience with inventory purchasing, distribution and control.
• Bachelor’s degree in a related field or an equivalent combination of education and experience
• Passionate about food and sourcing it form the best vendors possible
• Experience in purchasing in the local hospitality industry, is a definite asset
• Exceptional negotiating skills
• Strong knowledge of purchasing methods and procedures, including open market purchasing and formal contracting and negotiating techniques
• A natural problem-solving and analytical ability
• Strong attention to detail, with solid organizational skills and the proven ability to handle multiple projects at one time
• Proven ability to establish and maintain long-term supplier relationships
• Ability to evaluate sample products of suppliers to determine conformance to product specifications and item requirements
• Highly committed to a premium level of quality
• Timely response to operational purchasing needs
• Familiar with various resources to source products for purchase
• Strong knowledge of inventory purchasing systems, and generating purchasing documents
• Effective listening, verbal and written communication skills
• Strong interpersonal and team skills, establishing cooperative working relationships with a variety of internal and external clients
• Knowledge of Microsoft Office Suite, inventory/warehouse management and distribution software
• Familiar with purchasing and sanitation procedures, as well as standard food and beverage equipment maintenance and refrigeration is an asset
• Ability to analyze data, reading and interpreting financial reports
• Ability to lift, move, push and pull equipment or boxes in excess of 40lbs
 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

Interested, qualified candidates are invited to submit their resume and cover letter by accessing our website at www.canucks.com/jobs or by clicking the "Apply for this position" button below.  This position will remain open until filled.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum 5 years experience in food & beverage inventory control management, and previous experience with inventory purchasing, distribution and control?


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Facility Operations/Security: Food/Beverage Management
Manager, Bar Services - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY

(Permanent, full-time)

 

Position: Manager, Bar Services
Department: Hospitality – Quick Service
Reports to: Division Manager, Hospitality

 

 

 

Looking to work in an environment like no other? One where our fans and guests are everything to us and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.
 

On July 1, 2014, Canucks Sports & Entertainment will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service.
 

If you are a customer focused, enthusiastic individual passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.

 

JOB SUMMARY:
The Manager, Bar Services will provide leadership support to all bar service team members and will oversee overall bar service operations. This position is also responsible for ensuring that exceptional hospitality is provided to our fans, that alcoholic beverages are served safely, and that a high quality of products and service is maintained.


DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)
• Delivers superior customer service, creating best in fan experiences through continuous leadership and coaching of bar service employees
• Oversees the hiring, training and staffing of all bar service team members
• Engages with arena guests, as well as, team members to ensure exceptional hospitality is received at all times
• Monitors adherence to cleanliness, quality and safety standards, ensuring compliance with all regulations
• Ensures and maintains sanitation standards throughout for areas of responsibility
• Ensures beverage quality in presentation and production throughout all beverage locations
• Builds, manages and leverages strong client relationships
• Partners with culinary leadership to ensure consistent high standards, cleanliness and quality.
• Partners with Purchasing Manager and Warehouse Manager to ensure appropriate inventory levels are established and maintained
• Assists with the preparation of the annual fiscal budget, and is accountable for same
• Initiates continuous improvements in bar service
• Serves as an inspirational, committed and responsible member of the company’s management team



EXPERIENCE AND QUALIFICATIONS:
• 3-5 years leadership experience in the food/alcohol service industry is required
• Experience in a high volume sports and entertainment venue or related environment is an asset.
• Serving It Right Certificate
• An inspiring leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
• Bachelor’s degree or equivalent in Business or Hospitality, or a combination of education & experience
• Committed to a high level of quality, with a strong record of streamlining operations and improving service
• Ability to manage in a fast-paced and diverse environment with a focus on providing innovative hospitality and high quality beverage service.
• Exceptional and engaging interpersonal skills.
• A solutions provider committed to a vision of service that will thrill fans and provide an ultimate fan experience, driving customer satisfaction and loyalty.
• Excellent on-the-spot problem solving skills.
• Superior communication, conflict resolution skills, with the ability to relate professionally to all levels of staff, management, fans and partners.
• Proficient computer skills including Microsoft Office programs, email and internet
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays
 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

Interested, qualified candidates are invited to submit their resume and cover letter by clicking "apply for this position" below. This position will remain open until filled.

 


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Facility Operations/Security: Food/Beverage Management
Manager, In-Seat Service & The Club - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY

(Permanent, full-time)


Position: Manager, In-Seat Service & The Club
Department: Hospitality – Quick Service
Reports to: Director, Quick Service

 

 



Looking to work in an environment like no other? One where our fans and guests are everything to us and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.
 

On July 1, 2014, Canucks Sports & Entertainment will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service.
 

If you are a customer focused, enthusiastic individual passionate about food, delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.
 

JOB SUMMARY:
The Manager, In-Seat Service & The Club works closely with the operations and culinary teams to ensure quality selection are offered to fans of premium in-seat service and the Club. This position is also responsible for ensuring that exceptional premium level hospitality is provided, alcoholic beverages are served safely, as well as, food quality and food safe and operational standards are maintained at all times.
 

DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Delivers superior customer service, creating memorable dining and best in fan experiences through effective hiring, managing and training part-time supervisors and staff
• Actively engages with Club patrons to ensure premium level of service and guest satisfaction
• Engages with team members, as well as Club guests to ensure exceptional hospitality is received at all times
• Regularly liaises with the Premium Service team on a regular basis to ensure proper planning and guest interaction/ follow-up at all times
• Monitors and ensures high food quality in presentation and production for all Club offerings
• Monitors and ensures the safe service of all alcoholic beverages and high sanitation standards throughout the Club
• Actively participates in the mentorship and support of all club supervisors and team members on a daily basis
• Serves as an inspirational, committed and responsible member of the company’s Management team



EXPERIENCE AND QUALIFICATIONS:
• 5+ years of experience supervising a premium food and beverage operation is required.
• An inspiring leader who has proven skills rallying a team to achieve its highest potential and then taking it to the next level
• Related post secondary education that supports the role
• Highly committed to a premium level of quality
• Strong problem solving skills with demonstrated commitment to immediate service recovery solutions
• Skilled at developing and creating dining experiences that drive customer satisfaction and loyalty.
• A solutions provider committed to a vision of service that will thrill fans and provide an ultimate fan experience
• Superior communication, conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners.
• Excellent planning, organizational and problem solving skills
• Ability to handle conflicting deadlines and prioritize
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

Interested, qualified candidates are invited to submit their resume and cover letter by clicking "apply for this position" below. This position will remain open until filled.

 


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Facility Operations/Security: Custodial/Housekeeping
Lead Housekeeper - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Permanent, Full-Time)

 

Title: Lead Housekeeper

Department: Facility Operations & Engineering
Reports To: Manager, Housekeeping and Assistant Manager, Housekeeping

 

 

 

 

SUMMARY:
The Lead Housekeeper is responsible for overseeing and managing all aspects of the post event housekeeping operations and supporting the Manager and Assistant Manager in all areas of the departments operation. This includes but is not limited to management & supervision of housekeeping staff, recruitment, inventory management, equipment maintenance, supervision and overseeing third party contracted services. The Lead Housekeeper primarily works evenings and graveyard shifts but may be scheduled to work day shifts and is expected to perform all housekeeping tasks based on operational requirements.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Responsible for ensuring maintenance and cleanliness of all assigned areas and equipment
• Assists with recruiting part time unionized post event housekeeping staff
• Supervises pre/post event housekeeping staff & operations, this includes assignment of duties to staff, conducting staff briefings, performance management and coaching of housekeeping staff, and other related requirements, with the ultimate goal of providing efficient and cost effective service in maintain the highest cleaning standards
• Provides support and coaches post event housekeeping crew leaders to assist with employee engagement, supervision of duties and completing required tasks & work assignments
• Prepares checklists of duties for pre-event housekeeping staff
• On an ongoing basis, assists with maintenance of housekeeping equipment
• Ensures staff are trained in safe work practices and customer service so that work will always be performed with safety and customer service as key priorities
• Researches improvements to housekeeping techniques and procedures with the ultimate goal of improving housekeeping practices while decreasing costs
• Liaises with the Manager and Assistant Housekeeping manager to plan maintenance procedures for the building and housekeeping equipment
• Oversees project work for the housekeeping department during the off season and mid way through the season
• Assists with supervision of contracted service cleaning staff for office, team and additional areas
• Assists manager with housekeeping inventory when required
• Assist manager with recycling program
• Perform quality control inspections.

 

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Minimum of 3 years experience in the housekeeping industry, preferably in a similar facility
• Minimum of 5 years experience as supervisor, preferably in a unionized environment
• High School Diploma or an equivalent combination of training and experience, including computer skills and related housekeeping courses and WHMIS training
• Strong communication, interpersonal, and conflict resolution skills
• Must be a people-oriented, team builder and team player
• Must have the ability to relate professionally to all levels of staff, guests, promoters and clients
• Exceptional organizational skills
• Experience working in a unionized environment
• Experience with using any cleaning machinery, ie auto scrubber, carpet extractor
• Experience with recycling and composting
• Self-starter, with solid initiative and the ability to work with minimal supervision
• Creative thinker with the ability to visualize ways to improve systems and procedures
• Ability to work evenings, overnight, and weekends
 

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

 Interested, qualified candidates are invited to submit their resume and cover letter. This position will remain open until filled.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 3 years experience in the housekeeping industry, preferably in a similar facility?
2. Do you have supervisory experience with unionized employees?
3. Have you supervised a team of more than 50 employees?
4. Have you worked graveyard shifts before?


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Facility Operations/Security: Food/Beverage Management
Vault Clerk - Vancouver Canucks (Vancouver, BC)


CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Part Time Hourly, Event-based)

 

 

 

 

 

Position: Vault Clerk
Department: Hospitality
Reports to: Vault Supervisor


SUMMARY:
The Vault Clerk is responsible for executing an assortment of clerical accounting tasks, such as compiling and sorting cash, calculating and verifying amounts, and performing all other responsibilities as directed by the Vault Supervisor. This position works event nights, including holidays and weekends.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Verify, record and witness cash amounts turned in by cashiers
• Prepares bank deposit in accordance with company policies and procedures
• Use manual and/or cash counters to verify floats and cashier drops
• Report all questionable transactions and/or documentation to the Vault Supervisor


REQUIRED EXPERIENCE AND QUALIFICATIONS:
• Able to handle large amounts of currency and coin
• Detail oriented with basic arithmetic skills
• Cash handling and balancing experience desired
• Demonstrated clerical and processing skills
• Must be willing and able to work evenings and late night shifts including holidays and weekends.
 

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

Interested, qualified candidates are invited to submit their resume and cover letter, no later than July 15, 2014

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to handle large amounts of currency and coin?


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Facility Operations/Security: Food/Beverage Management
Sous Chef (Italian Cuisine) - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Permanent, full-time)

 

 

 

 

 

 

Position: Sous Chef (Italian Cuisine)
Department: Hospitality - Chef Services
Reports to: Executive Chef
Work Location: Vancouver, BC
Salary: $50,000-$60,000 + 10% target performance bonus, along with a comprehensive benefits package

 

On July 1, 2014, Canucks Sports & Entertainment (headquartered in Vancouver, British Columbia) will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new premium cuisine program and world class service. If you are a customer focused, enthusiastic individual passionate about food, delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.

 

SUMMARY:
The Sous Chef (Italian Cuisine) will be responsible for the creation and service of outstanding food and for the daily supervision and production of culinary operations including game and non game day events. This incumbent will bring their expertise in Italian cuisine to our premium restaurants and will focus on leading and teaching a culinary team to support our premium restaurants. This position is also responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, food quality and sanitation standards are maintained at all times.

 

DUTIES AND RESPONSIBILITIES: (other duties may be assigned as required)
• Responsible for the overall management of culinary team including supervising activities of cooks and stewards in a restaurant with an Italian cuisine focus
• Supports the hiring and training of all culinary team members
• Coordinates all food requisitions for event menu requirements
• Creates menus for specific client requests
• Demonstrates and trains team members on Italian cuisine cooking techniques
• Engages with arena guests, as well as, team members to ensure exceptional hospitality is received at all times
• Work with Managers to ensure correct billing of events, including food, labor, props, rentals, taxes and gratuities
• Maintains sanitation standards throughout the kitchens to comply with Provincial regulations.
• Manage sales revenues and operating expenses effectively
• Provides input into product ordering and oversees receiving within corporate specifications.
• Ensures food quality in presentation and production throughout the venue
• Supports the mentorship and development of all culinary team members on a daily basis
• Partners with other Hospitality and Rogers Arena Leadership to ensure a successful operation
• Assists with other related duties and responsibilities as assigned

 

EXPERIENCE AND QUALIFICATIONS:
• Minimum 5 years' experience as a Sous Chef, preferably at a high volume, similar sized facility
• Significant experience in authentic Italian cooking is essential
• Formal training in Italy would be an asset
• Equivalent Red Seal certification, a degree in the Culinary Arts or an equivalent combination of education and experience is required
• An inspiring leader who has proven skills rallying a team to achieve its highest potential, and then driving it to the next level
• An ongoing awareness and responsiveness to client satisfaction.
• Exceptional interpersonal, presentation and communication skills, where building a rapport comes naturally
• Impeccable creative culinary abilities
• Experience in food costing and menu development
• Experience in garde manger, large quantity cooking and high volume line expediting and buffet presentations is an asset
• Knowledge of wine
• Highly committed to a premium level of quality
• Skilled at developing and creating dining experiences that drive customer satisfaction and loyalty.
• Solid organizational skills with the ability to handle multiple projects at one time
• Excellent written and verbal communication skills
• Displays a positive attitude, maintains enthusiasm and celebrates success
• Computer literate in systems related to the department
• Understanding of Industry business principles
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

 

Posted on June 23, 2014 and will remain open until filled.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum 5 years' experience as a Sous Chef, preferably at a high volume, or similar sized facility?


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Facility Operations/Security: Server/Concessions
Culinary Positions in Hospitality (Part-time Hourly, Event-based) - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY

(Hourly, Part-time)

Hourly Positions in Chef Services

We are now hiring for the following culinary positions with our ideal candidates who demonstrate passion for food, service and for providing an unforgettable fan experience.

• Chef du Partie
• Lead Cooks
• Cooks
• Apprentice Cooks
• Stewards
 

Looking to work in an environment like no other? …one where our fans and guests are everything to us. It is our vision that fans have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.
 

On July 1, 2014, Canucks Sports & Entertainment will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service. If you are a customer focused, enthusiastic individual passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.
 

WIN
• Demonstrate a thorough understanding of food and beverage choices and proactively and confidently communicate options to fans
• Demonstrate excellent on-the-spot problem solving skills, including the ability to independently handle service recovery situations to a fan’s satisfaction
 

THRILL
• Support the creation of incredible food options that will excite the palate of our guests
• Consistently provide exceptional and knowledgeable service that will impress and thrill fans and provide an iconic experience at every touch point
• Show continuous pride in work area and the facility as a whole by maintaining a premium level cleanliness
 

CONNECT
• Proactively engage with fans in an effort to create a friendly and personal connection
• Contribute to building a high performance team by actively partnering with all staff of Rogers Arena.

 

TO FIT IN WITH OUR TEAM YOU MUST:
• Be passionately committed to creating a premium culinary experience and high level of quality service
• Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
• Maintain a calm, friendly and professional demeanour
• Be a solutions provider, committed to continuous improvement ideas and initiatives
• Work collaboratively as a key member of a larger team across the organization, and continuously interact in a positive and professional manner
• Have strong, professional communication skills
• Display a neat, tidy and professional presentation to meet a high level of appearance and service standards
 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

 

If you have what takes to WIN-THRILL-CONNECT,  please apply below.

 


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Facility Operations/Security: Server/Concessions
Service Positions in Hospitality (Part-Time Hourly, Event-based) - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY

(Hourly, Part-time)


Hourly Positions in Premium Service & Quick Service in Hospitality

We are now hiring for the following key front-line service positions with our ideal candidates being those who demonstrate passion for service and for providing an unforgettable fan experience.
 

Servers
Servers provide an exceptional premium service experience for our dining guests at each of our in-arena restaurants and clubs; taking orders, serving drinks and ensuring guests are able to enjoy the start of the hockey game or event. Serving and wine service experience in a premium establishment would be a strong asset.

Server Assistants
Server Assistants work alongside Servers to ensure an exceptional premium experience for our dining guests by clearing tables, maintaining immaculate eating and serving areas and assisting with the guest experience questions. Bussing experience would be an asset.

Suite Attendants
Suite Attendants take full responsibility for an assignment of Executive and Hospitality Suites; ensuring their fridges are stocked with beverages, taking and delivering food orders, providing food and beverage service while building strong relationships with returning guests and Suite owners in a high-touch environment. Serving experience and wine service experience in a premium establishment would be a strong asset.

Suite Runners
Suite Runners take full responsibility for an assignment of Executive and Hospitality Suites; ensuring their fridges are stocked with beverages, delivering food orders, providing service while building strong relationships with returning guests and Suite owners in a high-touch environment.

Bartenders
Bartenders setup, maintain and operate the bar. Each bartender will provide fast-paced exceptional service in a high-touch or high paced environment, keeping guest wait times to a minimum and ensuring serving staff have all their orders filled. Bartending and wine service experience is required.

Beer Servers
Beer Servers provide premium level service in high paced environments, pouring and serving beer to guests before and during hockey games and events.

Quick Service Attendants
Quick Service Attendants provide premium level quick service food and beverage to in- bowl guests. Experience in high paced food retail would be an asset.

Hawker (Food/Alcohol)
Hawkers carry trays of beverages and/or ready-made food items, offering up-beat, energetic sales to guests in-bowl and on the concourse. The ability to carry/lift 25Ib bags/trays is required.

In Seat Servers
In Seat Servers provide exceptional first level service by taking orders for food and beverages to guests in our Club Seat Sections in between game time action. Serving experience would be an asset. The ability to climb stairs on a regular basis during a shift is required.

In Seat Runners
In Seat Runners provide exceptional first level service by running food and beverage orders to guests in our Club Seat Sections in between game time action. The ability to climb stairs on a regular basis during a shift is required.

Looking to work in an environment like no other? …one where our fans and guests are everything to us. It is our vision that fans have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.
 

In July 1, 2014, Canucks Sports & Entertainment will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service. If you are a customer focused, enthusiastic individual passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.
 

WIN
• Demonstrate a thorough understanding of food and beverage choices and proactively and confidently communicate options to fans
• Demonstrate excellent on-the-spot problem solving skills, including the ability to independently handle service recovery situations to a fan’s satisfaction
 

THRILL
• Consistently provide exceptional and knowledgeable service that will impress and thrill fans and provide an iconic experience at every touch point
• Show continuous pride in work area and the facility as a whole by maintaining a premium level cleanliness
 

CONNECT
• Proactively engage with fans in an effort to create a friendly and personal connection
• Contribute to building a high performance team by actively partnering with all staff of Rogers Arena.
 

TO FIT IN WITH OUR TEAM YOU MUST:
• Be passionately committed to a high level of quality service
• Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
• Maintain a calm, friendly and professional demeanour
• Be a solutions provider, committed to continuous improvement ideas and initiatives
• Work collaboratively as a key member of a larger team across the organization, and continuously interact in a positive and professional manner
• Have exceptional and engaging interpersonal skills
• Display a neat, tidy and professional presentation to meet a high level of appearance and service standards
 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

 

If you have what takes to WIN-THRILL-CONNECT, please apply below.

 


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Facility Operations/Security: Food/Beverage Management
Assistant Manager, Quick Service (Permanent, Full-Time) - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY

(Hourly, Casual)

 

Position: Assistant Manager, Quick Service
Department: Hospitality – Quick Service
Reports to: Manager, Quick Service

 

 

 

Looking to work in an environment like no other? One where our fans and guests are everything to us and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.
 

On July 1, 2014, Canucks Sports & Entertainment will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service. If you are a customer focused, enthusiastic individual passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.

 

JOB SUMMARY:
The Assistant Manager, Quick Service will work along-side the Manager to provide leadership support to all Quick Service team members and will oversee the overall operations of Quick Service offerings. This position is also responsible for ensuring that exceptional hospitality is provided to our fans, alcoholic beverages are served safely, and food quality and food safe and operational standards are maintained at all times.


DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Delivers superior customer service, creating best in fan experiences through continuous leadership and coaching of Quick Service employees
• Assists in hiring, training and staffing of all Quick Service team members
• Engages with arena guests, as well as, team members to ensure exceptional hospitality is received at all times
• Responsible for the safe service of alcoholic beverages
• Ensures and maintains sanitation standards throughout for areas of responsibility
• Ensures food quality in presentation and production throughout all Quick Service location
• Builds, manages and leverages client relationships
• Partners with culinary leadership to ensure high standards, cleanliness and quality.
• Serves as an inspirational, committed and responsible member of the company’s management team


EXPERIENCE AND QUALIFICATIONS:

• 3-5 years leadership experience in the quick service industry is required
• Experience in a high volume sports and entertainment venue or related environment is an asset.
• An inspiring leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
• Bachelor’s degree or equivalent in Business or Hospitality, or a combination of education & experience is preferred
• Committed to a high level of quality, with a strong record of streamlining operations and improving service
• Ability to manage in a fast-paced and diverse environment with a focus on providing innovative hospitality and high quality food and beverage service.
• Exceptional and engaging interpersonal skills.
• A solutions provider committed to a vision of service that will thrill fans and provide an ultimate fan experience, driving customer satisfaction and loyalty.
• Excellent on-the-spot problem solving skills.
• Superior communication, conflict resolution skills, with the ability to relate professionally to all levels of staff, management, fans and partners.
• Proficient computer skills including Microsoft Office programs, email and internet
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

If you have what takes to WIN-THRILL-CONNECT, please submit your resume and cover letter by clicking "apply for this position" below.  This position will remain open until filled.

 


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Facility Operations/Security: Food/Beverage Management
Sous Chef (Permanent, Full-Time) - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY

(Permanent, full-time)


Position
: Sous Chef
Department: Hospitality - Chef Services
Reports to: Executive Chef

Looking to work in an environment like no other? One where our fans and guests are everything to us and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.
 

On July 1, 2014, Canucks Sports & Entertainment will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service. If you are a customer focused, enthusiastic individual passionate about food, delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.
 

SUMMARY:
The Sous Chef will be responsible for the creation and service of outstanding food and for the daily supervision and production of culinary operations including game and non game day events. This position is also responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, food quality and sanitation standards are maintained at all times.

 

DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Responsible for the overall management of culinary staff including supervising activities of cooks and stewards.
• Supports the hiring and training of all culinary team members
• Coordinates all food requisitions for event menu requirements
• Creates menus for specific client requests
• Engages with arena guests, as well as, team members to ensure exceptional hospitality is received at all times
• Work with Managers to ensure correct billing of events, including food, labor, props, rentals, taxes and gratuities
• Maintains sanitation standards throughout the kitchens to comply with Provincial regulations.
• Manage sales revenues and operating expenses effectively
• Provides input into product ordering and oversees receiving within corporate specifications.
• Ensures food quality in presentation and production throughout the venue
• Supports the mentorship and development of all culinary team members on a daily basis
• Partners with other Hospitality and Rogers Arena Leadership to ensure a successful operation
• Assists with other related duties and responsibilities as assigned

 

EXPERIENCE AND QUALIFICATIONS:
• Minimum 5 years' experience as a Sous Chef, preferably at a high volume, similar sized facility
• Equivalent Red Seal certification, a degree in the Culinary Arts or an equivalent combination of education and experience
• An inspiring leader who has proven skills rallying a team to achieve its highest potential, and then driving it to the next level
• An ongoing awareness and responsiveness to client satisfaction.
• Exceptional interpersonal, presentation and communication skills, where building a rapport comes naturally
• Impeccable creative culinary abilities
• Experience in food costing and menu development
• Experience in garde manger, large quantity cooking and high volume line expediting and buffet presentations is an asset
• Knowledge of wine
• Highly committed to a premium level of quality
• Skilled at developing and creating dining experiences that drive customer satisfaction and loyalty.
• Solid organizational skills with the ability to handle multiple projects at one time
• Excellent written and verbal communication skills
• Displays a positive attitude, maintains enthusiasm and celebrates success
• Computer literate in systems related to the department
• Understanding of Industry business principles
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays
 

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

 

Interested, qualified candidates are invited to submit their resume and cover letter by clicking "apply for this position" below. This position will remain open until filled.

 


Apply for this position      |      Go back job listings


Facility Operations/Security: Food/Beverage Management
Director, Quick Service (Permanent, Full-Time) - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY

(Permanent, full-time)


Position: Director, Quick Service
Department: Hospitality – Quick Service
Reports to: Vice President, Hospitality

 

 

 

Looking to work in an environment like no other? One where our fans and guests are everything to us and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.
 

On July 1, 2014, Canucks Sports & Entertainment will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new cuisine program and world class service.
 

If you are a customer focused, enthusiastic individual passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.
 

JOB SUMMARY:
The Director, Quick Service oversees and manages the arena’s venue concession operations including concourse bars, kiosks, stands, hawking, inventory control standards, compliance with alcohol service policies, safety, guest service, employee training and supervision. This hands-on Director role is tasked with leading the Quick Service management team to create and deliver a best in class quick service culinary experience for fans and customers of Rogers Arena.


DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Drives strategic and innovative initiatives in the offering of Quick Service
• Delivers superior customer service, creating best in fan experiences through continuous leadership and coaching of Management team
• Builds, manages and leverages client relationships and business partnerships
• Ensures relevant Corporate Partnership commitments are upheld from a food & beverage standpoint
• Proactively monitors all event activity to ensure proper planning and execution for events
• Leverages current trends in the food and beverage industry in order to recommend food and beverage business development strategies
• Develops, implements and updates food and beverage policies and procedures that align with the department’s vision
• Ensures compliance with all related regulations pertaining to health and safety i.e. alcohol serving, safety and food handling.
• Partners with culinary leadership to ensure high standards, cleanliness and quality.
• Develops and implements standardized inventory, accountability and control procedures.
• Serves as an inspirational, committed and responsible member of the company’s Leadership team


EXPERIENCE AND QUALIFICATIONS:
• 5+ years leadership experience in the quick service industry is required
• Experience in a high volume sports and entertainment venue or related environment is an asset.
• An inspiring leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
• Bachelor’s degree or equivalent in Business or Hospitality, or a combination of education & experience
• Strong business acumen with a proven ability to provide insightful industry leading, best in class outcomes to perpetuate growth; driving positive results and aligning with business goals in a related environment
• Committed to a high level of quality, with a strong record of streamlining operations and improving service
• Ability to manage in a fast-paced and diverse environment with a focus on providing innovative hospitality and high quality food and beverage service.
• Outstanding fiscal management skills, including financial analysis, budget creation, forecasting, labor and inventory control and P & L oversight required.
• Exceptional and engaging interpersonal skills.
• A solutions provider committed to a vision of service that will thrill fans and provide an ultimate fan experience, driving customer satisfaction and loyalty.
• Excellent problem solving skills, including the ability to analyze current business problems and implement recommended solutions.
• Superior communication, conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners.
• Ability to handle conflicting deadlines and prioritize
• Proficient computer skills including Microsoft Office programs, email and internet
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America
 

 

Interested, qualified candidates are invited to submit their resume and cover letter by clicking "apply for this position" below. This position will remain open until filled.

 


Apply for this position      |      Go back job listings


 

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