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Current available jobs in Facility Operations/Security:


» Security Officer - BB&T Center (Sunrise, Fl)
» Quick Service Cook (Concerts and Hockey Events) - Canucks Sports & Entertainment (Vancover, BC)
» Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Maintenance Supervisor - CBJ Arena Management (Columbus, OH)
» Building Operations Manager (2 positions) - Dr Pepper StarCenters (Plano/Farmers Branch, TX)
» Operations Engineer / Ice Technician - IceDen (Coral Springs, Fl)
» Operations Changeover Crew - Part Time - Nashville Predators (Nashville, TN)
» Guest Services Representative - New Jersey Devils/Prudential Center (Newark, NJ)
» Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Event Staff - The Florida Panthers (Sunrise, Fl)
» Conversion Manager - The Prudential Center/ New Jersey Devils (Newark, NJ)
» Fan Experience Supervisor - Vancouver Canucks (Vancouver, BC)
» Cooks - Vancouver Canucks (Vancouver, BC)
» Event Supervisor - Vancouver Canucks (Vancouver, BC)
» Dispatch Operator - Vancouver Canucks (Vancouver, BC)
» General Labour/Conversions - Vancouver Canucks (Vancouver, BC)
» Premium Server - Vancouver Canucks (Vancouver, BC)
» Hawkers (Concert & Hockey events) - Vancouver Canucks (Vancouver, BC)
» Bartender - Concourse Level (Concert & Hockey events) - Vancouver Canucks (Vancouver, BC)
» Hospitality Supervisors (Part time Hourly, Event based) - Vancouver Canucks (Vancouver, BC)
» Sous Chef (Italian Cuisine) - Vancouver Canucks (Vancouver, BC)



Facility Operations/Security: Security
Security Officer - BB&T Center (Sunrise, Fl)

Responsibilities Include:
-Greeting residents and their guests
-Coordinating deliveries of packages, flowers, restaurant food
-Duties may include controlling and monitoring security cameras
-Monitoring exterior doors to the building and maintaining a secure environment for our visitors
-Controlling guest/vendor access to arena

-Ensure all areas are maintained in a professional and clean manner during shift
-Follow all safety and security policies, programs and procedures
-Be able to handle crisis situations in the event of emergency and/or fire
-Be able to answer the telephone and speak clearly and professionally
-Work with all departments to ensure owner needs are met
-Any other applicable lobby responsibilities

Qualifications:
- Bilingual (English/Spanish) preferred     
- Previous experience is a must
- Passion to work with people and willingness to learn
- Excellent interpersonal, organizational, written and verbal communication skills
- Detail-oriented, team player, professional demeanor and assertive
- High degree of self-motivation and ability to work alone if necessary
- Must have a flexible schedule and be available on weekends/overnights
- Customer service experience
- Well groomed/clean shaven
- Reliable transportation
- Punctual and dependable individual with a positive attitude
- Applicants must possess a valid Florida Class D Security license
- Must pass background check and drug screening

Education/Training:
- High School Diploma or Equivalent
- Valid FL Security D License

Skills Required:
- Oral and Written Communication
- Reading
- Conflict Resolution
-Time Management
- Patron Relations
- Self Defense
- Math Aptitude
- Physical Dexterity
- Dependability
- Professionalism


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Facility Operations/Security: Server/Concessions
Quick Service Cook (Concerts and Hockey Events) - Canucks Sports & Entertainment (Vancover, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding food and beverage service and creating unforgettable guest experiences.

Quick Service Cooks perform food preparation for Quick Service stations located on the concourse level with a focus on quality, food preparation standards and consistency.

If you are are 19 years or older, and an enthusiastic team oriented individual with a passion for food & cooking and would like to be considered for a position within our Quick Service team please apply by clicking on the link below or sending your resume to jobs@canucks.com, and we will advise you of our next open interview date.


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Facility Operations/Security: Server/Concessions
Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)

Effectively execute the safe and professional setup, service and breakdown of catered events held at the PNC Arena.
• Exhibit professional and courteous behavior at all times
• Present a neat and tidy appearance while adhering to uniform standards
• Communicate effectively with guests, all levels of management and co-workers
• Comprehend Banquet Event Order instructions to accurately setup, service and breakdown
• Maintain the proper care of equipment and food items
• Work with Culinary Team to service food and beverage for banquet events adhering to North Carolina health codes and policies
• Create pleasing atmosphere for clients and their guests; assist clients with event day needs
• Complete routine and special tasks as related to the Food and Beverage Department
 

Experience:

• 2 - 5 years experience in a service role in a restaurant or catering environment preferred

Qualifications

• Candidate must be able to work on their feet for long periods of time and be able to walk up and down stairs as the work duties demand
• Candidate must be able to work flexible hours including day and night shifts, on weekdays, weekends and holidays
• Candidate must be able to lift up to 50 lbs unassisted
• Reliable transportation
• Access to the internet
• Available via telephone and email

Must pass a background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have reliable transportation?
2. Can you work a 5 am shift, weekdays and weekends?
3. Can you work holidays?
4. Have you worked at PNC Arena before?
5. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)

Suite Beverage Runners are responsible for loading/unloading, stocking and inventorying suite orders to include: water, soda, juices, beer, wine, liquor and specialty drinks. Prepares individual printed beverage orders, pulls product from inventory, packages and delivers to proper suite location. Cleaning and ending inventories are required to be completed at the end of every event.

Qualifications

Must be at least 18 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. Should be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 50 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. Your must be available to report for each shift 1-1.5 hours prior to the event time of each scheduled event (i.e. 6:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)

Suite Runners are responsible for prepping and assembling food, snack and condiment orders from printed production reports, delivering pre-ordered and event day food items to the proper Suite. Also responsible for removing and clearing all dishes, utensils and other items after the events have ended.

Qualifications

Must be at least 18 years old. Must be at least 21 years old to operate an optional dessert cart (includes serving alcohol). Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. 

Must be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 35 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 3-4 hours prior to the event time of each scheduled event (i.e. 3:00-4:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Qualifications

-Must be at least 21 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

-Must be at least 21 years old. Previous bartending experience preferred.

-Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.

-Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must pass a criminal background check

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
 

Qualifications

-Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.

-Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check.

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drugfree workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Maintenance
Maintenance Supervisor - CBJ Arena Management (Columbus, OH)

Supervises and participates in maintaining in good working condition related facility furniture, fixtures, equipment, plumbing and associated structures on a daily basis and for all events presented at or by Nationwide Arena.  Supervises and participates in construction and carpentry projects.  Troubleshoots and repairs plumbing and related malfunctions and performs required preventive maintenance.  Follows developed maintenance and scheduling programs to ensure the facility is properly maintained to ensure safety of patrons.  Works with staff on all new installations.  Assists in general building upkeep, maintenance, event set up and cleaning.  Works closely with engineering, changeover, housekeeping, and security departments to make sure all needs are met.  Works with Director of Maintenance and Engineering to ensure all team and event related needs are met.  Adheres to OHSA, NFPA, and other applicable safety codes.  Position requires working with heights, confined spaces, heavy lifting, climbing, carrying, stooping, crawling, and equipment operation.  This position requires work both indoors and out and is subject to adverse conditions, and may be subject to long and unusual hours as well as emergency calls.

Experience required

 Associates degree in facility management or related field or 1-2 years vocational schooling in building maintenance courses (plumbing, carpentry, heating, ventilation, electrical, mechanical, etc) preferred.  Knowledge of methods, principles and practices in operating and maintaining a multipurpose arena desired.  2-5 years in building maintenance and repair operations.  Combination of education and experience. Progressive supervisory experience a plus. Forklift certification.  Strong written, verbal, and computer skills and the ability to work with multiple user groups, contractors, full and part time labor staff.  Ability to develop and interpret blueprints, diagrams, and schematics.  Willingness to work in a team environment.  Must possess a valid driver’s license.  Demonstrated ability to handle multiple priorities with minimal instruction.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2 years experience in building maintenance and repair operations?


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Facility Operations/Security: Maintenance
Building Operations Manager (2 positions) - Dr Pepper StarCenters (Plano/Farmers Branch, TX)

Job Summary:

Assist in the repair and maintenance of all facility equipment, including air handlers, compressors, energy systems, dasher-boards, ice resurfacing, ice-edger’s, meeting rooms, offices regularly and as assigned.

Responsibilities:

  • Assist in the repair and maintenance of all facility equipment.

  • Keep records on all maintenance and repairs to arena machinery and equipment. Work closely with the Chief Engineer regarding the timeframe, needs and storage of all the warranty information, instruction manuals and vendor contacts

  • Oversee the “conversion” of the arena as it pertains to converting the arena from hockey to basketball to concert and other configurations as needed

  • Assist in keeping accurate inventory of building tools, machinery, cleaning supplies and building equipment

  • Develop and implement a storage plan for all excess and storable items which could include: excess seats, hockey goals, basketball floor, basketball goals, tools, machinery and other arena assets

  • Supervise arena operations employees, both full time and hourly, custodial personnel and oversee weekly projects

  • Supervise an ice re-surfacing training program to maintain an adequate supply of back-up operators

  • Assist the Event Services department with the show, call labor numbers and the confirmation of the show labor request

  • Supervise the window washing contractor and ensure all safety practices are being followed and the window washing system is in good working condition. Make recommendations to the Director of Operations regarding the number of times the windows need to be cleaned

  • Continuously review current building needs and make recommendations to the Director of Operations

  • Prepare a weekly schedule and report of facility operations for the Director of Operations

  • Work cooperatively with the Director of Operations on all construction, renovation and equipment changes and/or purchases

  • Supervise custodial training program to maintain an adequate supply of back-up custodians

  • Assist in the overall cleanliness of the inside and outside of the arena, equipment and mechanical areas

  • Assure cleanliness of spectator and public areas regularly

  • Assist in maintaining security and service of patrons and employees during all arena events

    Qualifications:

  • Knowledge of functions, operations and equipment of a multi-purpose sports and entertainment facility

  • Must have some working knowledge of ice plant, HVAC systems, plumbing, electrical and computer energy management systems

  • Knowledge of safety practices and all applicable safety standards for public facilities

  • Ability to plan, coordinate and supervise the operational activities with FT Directors, Managers and PT maintenance staff

  • Ability to record, communicate and function as a manager in the facility

  • Knowledge of current First Aid and safety procedures

  • Ability to establish and maintain effective working relationships with supervisors, subordinates, arena tenants, and the public

  • 2+ years in sports and entertainment venue management strongly preferred

DSE Hockey Centers, L.P. is an Equal Opportunity Employer


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Facility Operations/Security: Grounds Crew/Turf Management
Operations Engineer / Ice Technician - IceDen (Coral Springs, Fl)

Primary Responsibilities:

  • Preforms preventive maintenance and required maintenance of the facility. Responsible for performing routine building maintenance tasks in one or more fields (e.g. carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing, painting, etc.)

  • Perform installation, troubleshooting, and repair of various commercial HVAC equipment including HVAC and chiller motors and pumps, motor controls, transformers, switchboards, and all arena heating and air conditioning systems and ice plant.

  • Inspects building and other structures to determine functional systems and detect malfunctions and needed repair making notes and recommendations using a pre-established check sheet

  • Performs minor electrical maintenance to include but not be limited to replacement or repair of fixtures (e.g. wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools

  • Performs minor plumbing maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of drains, trenching and laying new lines, replacing drain hoses on washers and similar devices, etc.)

  • Performs minor painting, carpentry and masonry work (e.g. preparing surfaces and using brush, sprayer, or roller to apply paints, stains and varnishes, hanging doors, fitting locks and handles, etc.)

  • Completes inspection of Zambonis and performs required maintenance.             

  • Completes ice log reports, ice depth checks and prepare and keep required documentation the arena.

  • Conducts routine inventory and parts and supply orders and keep appropriate documentation and purchase request paperwork records.

  • Perform a daily walk-through of the facility and oversees cleanliness and maintains seating areas, locker rooms and auxiliary areas.

  • Assist in other projects as assigned by management.

    Qualifications:

  • High School diploma or GED equivalent required

  • 5 years experience in the HVAC field or a two year degree in an HVAC or electrical field of study preferred

  • Candidate will have basic personal computer skills and the ability to learn our HVAC controls
    software.

  • Candidate will be licensed and insured to operate a motor vehicle.

  • Candidate will meet the physical demands of the job, which include lifting up to 50 lbs, carrying, moving, and climbing.

  • Candidate will be flexible with regard to work schedules. Hours will include nights, weekends and holidays.

  • Candidate will have the ability to work as a team player and have good self-motivational skills along with good customer service skills. 

  • Experience working in sporting venue, concert hall, arena or other large public venue is preferable.


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Facility Operations/Security: Maintenance
Operations Changeover Crew - Part Time - Nashville Predators (Nashville, TN)

Job Title: Operations Changeover Crewman
Department: Operations
Job Reports To: Operations Supervisor
Status: Non-Exempt

Major Responsibilities/Activities:
• Participate in set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasher boards, meeting rooms, concourse set-ups, dressing rooms, concert floor chairs, and all other event related equipment
• Configuration of arena bowl seating and rails
• Perform cleaning and maintenance on operations department equipment, keep work area and equipment organized and functional
• Assist with supervising the work of temporary labor staff

Minimum Requirements:
• Some experience in the operation of light duty machinery
• Ability to read and write and to follow written and oral instructions

Essential Physical Functions:
• Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 75 pounds, capable of performing heavy manual labor for extended period
• Ability to work long and/or irregular hours including nights, weekends and holidays
• Ability to climb portable and fixed ladders

Equipment Used:
• Various power and hand tools
• Light trucks, scrubbing machines, forklift, suction cups, pallet jacks, cushman and man lifts

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Event Guest Relations
Guest Services Representative - New Jersey Devils/Prudential Center (Newark, NJ)

Interested applicants should email employment@prucenter.com

The Guest Services Representative will provide professional and exemplary customer service to all guests, employees, and the community at every event, in adherence with the Prudential Center rules and regulations to ensure a safe and world class environment. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Prepare assigned areas for opening and closing for each event; review check list specific to assigned area, proactively report and address areas of need prior to doors opening and follow up to ensure issues have been resolved

  • Politely greet, acknowledge, and thank all guests at all times, in all areas of the arena during event

  • Anticipate and respond accordingly to guests’ needs and questions

  • Learn all event specific related activities and programs; arena layout, timing of event, parking, VIP receptions etc.

  • Recognize all ticket types and direct guests to correct areas and seats

  • Monitor assigned sections and surrounding areas to ensure arena compliance, and quality standards and safety

  • Perform all duties as assigned; ability to operate elevator to transport passengers between floors; scan, tear, count tickets   

  • Check assigned areas for items left behind by guests and turn into Lost & Found at the end of the shift

  • Perform other reasonable job duties as requested by Supervisors or Management

  • Follow all company policies and procedures, including assigned uniform and personal appearance is clean and professional

KEY JOB COMPONENTS

  • Be Professional, Engaging, and Proactive at all times
  • Identify problems and issues quickly and efficiently and effectively respond to address and resolve, and notify supervisor and appropriate arena personnel
  • Pleasant and positive personality a must; outgoing and customer service result oriented
  • Develop and maintain positive working relationship with all employees, guests, and community, and support team to our commitments
  • Communicate with others by using clear and professional language
  • Must be able to perform under varying levels of stress
  • Ability to handle tough, high-pressure situations while remaining calm, professional and respectful

MINIMUM REQUIREMENTS:

  • High School Diploma or equivalent
  • Excellent communication skills, both written and verbal
  • 6 months professional customer service experience, arena or hotel related experience preferred
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
  • Ability to stand or walk during an extended period of time and/or entire work shift which may involve cooler indoor temperatures in steep or confined areas

AVAILABILITY

Must be available to work the following schedule:

    • One (1) day out of the week (Monday through Thursday) starting at 5PM

    • Friday starting at 5PM

    • All day Saturday and Sunday

    • Must be available to work holidays


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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Facility Operations/Security: Event Guest Relations
Event Staff - The Florida Panthers (Sunrise, Fl)

We are looking for hard working, customer service oriented individuals with a pride and passion for Sports + Entertainment.  Employees will be responsible for a wide range of duties assigned on a week by week basis from events/game operations.  The staff will be exposed to a variety of aspects related to Sport Management and will provide those looking to enter a career in sports or event management valuable experience for career growth.

Job Titles:

  • Event Staff

  • Ticket Takers

  • Ushers

Minimum Requirements:

  • High School Diploma/GED and an interest to work in events and/or sport management

  • Must be 18 years of age or older

  • Must pass criminal background check and drug test

Requirements:

  • These are part-time non-benefit earning positions.  Hours include days, nights, weekends and possibly holidays with approximately 10-29 hours per week

  • Ability to stand for long periods of time, bend and other duties associated with different sport and entertainment events is desired

  • Customer Service skills strongly desired


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Facility Operations/Security: Facility/Venue Management
Conversion Manager - The Prudential Center/ New Jersey Devils (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Conversion Manager. This role is crucial to the daily building operations of this state-of-the-art sports and entertainment facility. The Conversion Manager will be responsible for accurate and timely completion of arena floor conversion for all Prudential Center events including but not limited to NHL hockey, NCAA basketball games, concerts, and family shows.

Responsibilities include but are not limited to conversion crew work assignments and management, employee and building safety, and communication between management and department personnel. The manager must ensure strict adherence to standards and meet tight deadlines. The Conversion Manager is responsible for 30+ part-time employees and must be highly-motivated and possess strong leadership skills and the ability to manage a very demanding event schedule.

RESPONSIBILITIES:

Conversion Operations

  • Oversee and coordinate precise, efficient and timely conversions of arena event configurations while maintaining proper of use and operation of building setup systems including but not limited to seating, hockey and basketball equipment
  • Adhere to a consistent and meticulous checklist and inspection process prior to each NHL home game to ensure game readiness to the highest standards
  • Work closely with arena management staff and department supervisors during event planning stages
  • Anticipate and monitor manpower requirements per conversion as well as work in conjunction with  labor union to adequately staff throughout the entire season
  • Coordinate staff and ensure equipment is staged and in working order
  • Assist Operations Manager in maintaining up-to-date written policies and procedures in the Operating Manual
  • Verify that policies regarding safety, productivity and reliability are enforced
  • Assist Operations Manager with inventory/property management as relates to conversions
  • Communicate with Director and Operations Manager in identifying and maintaining necessary tools and parts to ensure efficient conversions
  • Other duties as assigned by Management

Staff Management

  • Schedule and supervise part-time conversion crew employees
  • Oversee reporting of payroll for part-time conversion crew via time-and-attendance system
  • Conduct monthly safety meetings; file and follow up on all accident reports to ensure compliance with arena and OSHA policies
  • Maintain open communication with employees and participate in departmental meetings regularly
  • Ensure disciplinary process is maintained and followed per policy

KEY RELATIONSHIPS

  • Director, Operations – Assist Director in all aspects of managing conversion operations
  • Manager, Operations – Coordinate event planning, facility and staff scheduling and ensure facility and system safety requirements; communicate with Manager when necessary parts and tools need to be purchased to ensure smooth conversions
  • Event Managers – Fulfill requirements for event and operational set-up/breakdown needs
  • Team Operations Personnel – Fulfill requirements for event and operational set-up needs
  • Human Resources – Assist in the interviewing and hiring process of new employees

KEY MEASURES OF SUCCESS:

  • Successful facilitation of event requirements
  • Operating within approved departmental budget
  • Timely completion of all  conversions
  • Maintenance of a safe and clean facility
  • Strong connection/rapport with work force

MINIMUM REQUIREMENTS

  • Bachelors Degree preferred
  • Knowledge of arena facility operations and event production preferred
  • Knowledge of area set up systems including NHL rink system, telescopic seating and basketball equipment is preferred
  • Ability to stand, bend, and walk for the majority of shift
  • Strong communication skills
  • Efficiency in project management
  • Familiarity and experience w/ hand tools
  • Forklift driving and other lift operation experience preferred

Must be available to work a varied schedule including nights, weekends, and holidays as required.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you capable of occasional heavy lifting of at least 50 lbs?
2. Do you have between 1 - 3 years experience working in a sport entertainment arena or other major venue?
3. Have you earned a Bachelor's/Technical degree from an accredited college/university in a related field?
4. Are you able to work a varied schedule based on events, including nights, weekends and holidays as required?


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Facility Operations/Security: Event Guest Relations
Fan Experience Supervisor - Vancouver Canucks (Vancouver, BC)















CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Casual, On-call)


Title: Fan Experience Supervisor
Department: Event Services
Reports To: Manager, Fan Experience


At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here.  We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests.  We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

· Supervises Host employees, providing support and focus to the delivery of exceptional service to every guest who enters Rogers Arena
· Monitors floor traffic and staff deployments
· Assists with the onboarding of new employees
· Creates a positive work environment for staff by providing ongoing clear, specific and timely coaching, recognition and feedback to ensure operational success and excellence
· Conducts annual performance reviews and ongoing performance management
· Serves the needs of the guests and makes necessary operational decisions to ensure guests receive direct, personable service and immediate results
· Supervises an assigned area in the building to ensure effective crowd management
· Communicates appropriate event incidents and reports to Duty Managers
· Responds to guest problems and questions, ensuring appropriate action is taken by the staff
· Recommends improvements and new suggestions for current operations
· Communicates with other operations groups (e.g., Team Store, Impark) to ensure event and guest needs are met
· Maintains knowledge of safety and emergency procedures
· Participates in Supervisor Team meetings to identify ideas, processes, systems, skill upgrading and information that would assist the Supervisor Team in continually improving its and the Company’s efforts to achieve 100% employee satisfaction and 100% customer satisfaction


REQUIRED EXPERIENCE AND QUALIFICATIONS:

· Several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a sizable group of unionized employees
· Experience in a supervisory role in the event or service industry
· Demonstrated commitment to customer satisfaction
· Excellent interpersonal skills with the ability to interact positively and professionally with a diverse customer base (e.g. public, senior management, staff, business partners, promoters, team personnel, etc.)
· Strong communication skills with the ability to present information and instructions in a a clear, concise and confident manner
· Excellent problem solving and crisis management skills while remaining calm and professional
· Physically able to walk up and down stairs, stand for a significant portion of the shift, work in a crowded and noisy environment, and use a radio
· A confident, friendly, approachable, and outgoing team player
· Able to handle periodic lifting requirements of approximately 30 lbs. of weight (e.g. assisting with strollers, wheelchairs, etc.)
· Must be 19 years of age or older (may have to take liquor away from guests)
· Presence in the form of personal authority and maturity


Interested, qualified candidates are invited to submit their resume and cover letter, no later than October 22, 2014.  Please apply online by accessing our website at www.canucks.com/employmentopportunities

We thank all applicants for their interest; however, only those shortlisted for interviews will be contacted.

KEY ATTRIBUTES: Our Vision: To be the premier sports and entertainment company in North America

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a sizable group of unionized employees?


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Facility Operations/Security: Food/Beverage Management
Cooks - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and Entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding culinary creations.

Cooks perform food preparation and execution responsibilities within the various premium food kitchens. Cooks focus on quality, food preparation standards and consistency within each kitchen environment.

If you are a culinary professional and would like to be considered for a position within our Culinary Service team, please send your resume to jobs@Canucks.com.


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Facility Operations/Security: Custodial/Housekeeping
Event Supervisor - Vancouver Canucks (Vancouver, BC)














CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Casual, On Call)



Position: Event Supervisor
Department: Event Services
Reports to: Manager, Housekeeping


At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here.  We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests.  We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

· Supervises Event Housekeeping employees, providing support and focus to the delivery of exceptional service to every guest who enters Rogers Arena
· Monitors floor traffic and staff deployments
· Creates a positive work environment for staff by providing ongoing clear, specific and timely coaching, recognition and feedback to ensure operational success and excellence
· Serves the needs of the guests and makes necessary operational decisions to ensure guests receive direct, personable service and immediate results
· Supervises an assigned area in the building to ensure effective crowd management
· Communicates appropriate event incidents and reports to Duty Managers
· Responds to guest problems and questions, ensuring appropriate action is taken by the staff
· Recommends improvements and new suggestions for current operations
· Communicates with other operations groups (e.g., Aramark, Team Store, Impark) to ensure event and guest needs are met
· Maintains knowledge of safety and emergency procedures
· Conducts annual performance reviews and ongoing performance management
· Assists with the onboarding of new employees
· Participates in Guest Services Supervisor Team meetings to identify ideas, processes, systems, skill upgrading and information that would assist the Guest Services Supervisor Team in continually improving its and the Company’s efforts to achieve 100% employee satisfaction and 100% customer satisfaction


REQUIRED EXPERIENCE AND QUALIFICATIONS:

· Several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a group of unionized employees
· Experience in the housekeeping industry is preferred but not essential
· Demonstrated commitment to customer satisfaction.  Able to respond promptly and effectively to customer’s needs
· Excellent interpersonal skills with the ability to interact positively and professionally with a diverse customer base (e.g. public, senior management, staff, business partners, promoters, team personnel, etc.)
· Strong communication skills, with the confidence and ability to address a group of staff at briefings.  Able to present information and instructions in a clear manner
· Excellent problem solving and crisis management skills
· Physically able to walk up and down stairs, stand for a significant portion of the shift, work in a crowded and noisy environment, and use a radio
· Must be 19 years of age or older (may have to take liquor away from guests)
· Presence in the form of personal authority and maturity
· Confident, friendly, approachable, outgoing, team player; able to gain the confidence and trust of management, colleagues, direct reports
· General knowledge of cleaning chemicals and practices is preferred
· Knowledge of emergency cleaning procedures is preferred
· Successful completion of customer service training (e.g. SuperHost) is an asset
· First Aid Certificate is an asset
· WHMIS Training is preferred
· Housekeeping/Cleaning Certifications is an asset
· Fluent in a second or third language in addition to English is an asset


Interested, qualified candidates are invited to submit their resume and cover letter to www.canucks.com/employmentopportunities  .  This position will remain open until filled.
 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a group of unionized employees?


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Facility Operations/Security: Facility/Venue Management
Dispatch Operator - Vancouver Canucks (Vancouver, BC)














CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
 (Casual, On-call)


Position: Dispatch Operator
Department: Event Services
Reports to: Manager, Security, Safety & Alcohol Compliance

SUMMARY:

The Dispatch Operator will be the main contact for receiving and dispatching calls to security, housekeeping, operations, and conversions during hockey games, concerts and events.  Responsibilities will include operating a CCTV camera system and responding to guests through our fan texting program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

· Dispatch security, first aid, housekeeping, hospitality and Guest Services Supervisors to incidents
· Record all event evictions and incidents
· Complete dispatch activity logbook
· Complete event summary for each event
· Operate the fan texting interface
· Respond to all customer issues through fan texting
· Dispatch appropriate resources based on fan communication
· Operate the CCTV camera system during events
· Bookmark incident footage for future review

REQUIRED EXPERIENCE AND QUALIFICATIONS:

· Working knowledge of radio use and protocol
· Working knowledge of CCTV camera use and procedures
· Ability to multi-task and assess priorities in busy environment
· Strong communication skills
· Ability to stay calm and focused during stressful situations
· Available to work evenings and weekends
· Valid BC Security License preferred


Interested, qualified candidates are invited to submit their resume and cover letter to www.canucks.com/employmentopportunities .  This position will remain open until filled.

We thank all applicants for their interest; however, only those shortlisted for interviews will be contacted.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a strong working knowledge of radio use and protocol?


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Facility Operations/Security: Maintenance
General Labour/Conversions - Vancouver Canucks (Vancouver, BC)















CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
CLAC, LOCAL 501 BARGAINING UNIT POSITION
(Part-time)


Classification: General Labour/Conversions
Department: Facility Operations & Engineering
Reports to: Supervisor, Conversions
Date Posted: September 30, 2014

This notice will be posted for at least ten (10) calendar days.

At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here.  We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests.  We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience.

The General Labour/Conversions job functions include:
· Setting up and dismantling of performance/game areas, and applicable seating and signage for events
· Adhering to safety practices and procedures in executing responsibilities
· Other duties may be assigned as required

Desired Qualifications and Skills:
· Must be able to
   o lift (repetitive and moderate weights), bend, stretch, reach, and twist throughout the shift
   o work in a noisy and crowded environment
· Ability to learn the use of required tools and equipment
· Ability to learn to use a radio
· Ability to read and understand safety instructions, manuals and diagrams
· Ability to work graveyard shifts (i.e. 11pm -7am)
· Demonstrated ability to think critically and act logically to evaluate situations, solve problems and make decisions
· Strong eye-hand coordination
· Mechanically inclined
· Excellent spatial orientation and visual capabilities
· Ability to work under tight time lines and the resulting deadline pressure
· High school diploma or general education degree (GED)
· First Aid certificate
· Experience working in a service oriented role
· Knowledge or interest in sport and entertainment events
· Forklift experience
· Forklift certificate from a recognized training institute, program, or organization
· Previous conversions and/or general labour experience


Interested, qualified candidates are invited to submit their resume and cover letter, to  www.canucks.com/employmentopportunities .  This position will remain open until filled.

We thank all applicants for their interest; however, only those shortlisted for interviews will be contacted.
 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to lift (repetitive and moderate weights), bend, stretch, reach, and twist throughout the shift?


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Facility Operations/Security: Server/Concessions
Premium Server - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering premium food and beverage service and creating unforgettable guest experiences.

Premium Servers provide an exclusive premium service experience to members of our private clubs and VIP areas, serving both food and beverages during events and non-event times.  A passion for and extensive experience in 5-star premium serving in a fine dining environment is essential.  This position requires a minimum of 3 years of service experience in a fine dining establishment.
 

If you are 19 years or older and would like to be considered for a position within our Premium service team, please apply on line by clicking on the link below or send your resume directly to jobs@canucks.com, and we will advise you of our next open interview date.


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Facility Operations/Security: Server/Concessions
Hawkers (Concert & Hockey events) - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding food and beverage service and creating unforgettable guest experiences.

Hawkers provide premium level quick service carrying trays of acoholic beverages offering up-beat, energetic sales to guests in-bowl and on the concourse levels.   A passion for customer service and a Serving it Right certificate is required.

If you are 19 years or older and would like to be considered for a position within our Quick Service service team please apply by clicking on the link below or sending your resume to jobs@canucks.com, and we will advise you of our next open interview date.


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Facility Operations/Security: Server/Concessions
Bartender - Concourse Level (Concert & Hockey events) - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding food and beverage service and creating unforgettable guest experiences.

Our Bartenders provide full service beer and alcohol service in the numerous bars located throughout the Level 100 and Level 300 concourse areas of Rogers Arena.  Recent concourse and bar area expansion has resulted in an increased need for experience bartenders.  Bartending experience and a Serving it Right certificate is required.

If you are 19 years or older and would like to be considered for a position within our bar service team, please apply on-line or send your resume to jobs@Canucks.com, and we will advise you of our next open interview date.


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Facility Operations/Security: Server/Concessions
Hospitality Supervisors (Part time Hourly, Event based) - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and Entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding service and creating unforgettable guest experiences.

Our Hospitality Supervisor play an integral role in leading staff within both the Premium & Quick Service Departments and for providing exceptional service to our fans and guests. With a positive, energetic and enthusiastic approach, supervisors will build, coach and motivate high performing teams with a focus on excellence, passion and commitment to quality product and service.

If you would like to be considered for a position within our supervisory team, please apply by clicking on the link below or sending your resume to jobs@canucks.com, and we will advise you of our next open interview date.


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Facility Operations/Security: Food/Beverage Management
Sous Chef (Italian Cuisine) - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Permanent, full-time)

Position: Sous Chef (Italian Cuisine)
Department: Hospitality - Chef Services
Reports to: Executive Chef
Work Location: Vancouver, BC
Salary: $50,000-$60,000 + 10% target performance bonus, along with a comprehensive benefits package

On July 1, 2014, Canucks Sports & Entertainment (headquartered in Vancouver, British Columbia) will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new premium cuisine program and world class service. If you are a customer focused, enthusiastic individual passionate about food, delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.

SUMMARY:
The Sous Chef (Italian Cuisine) will be responsible for the creation and service of outstanding food and for the daily supervision and production of culinary operations including game and non game day events. This incumbent will bring their expertise in Italian cuisine to our premium restaurants and will focus on leading and teaching a culinary team to support our premium restaurants. This position is also responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, food quality and sanitation standards are maintained at all times.

DUTIES AND RESPONSIBILITIES: (other duties may be assigned as required)
• Responsible for the overall management of culinary team including supervising activities of cooks and stewards in a restaurant with an Italian cuisine focus
• Supports the hiring and training of all culinary team members
• Coordinates all food requisitions for event menu requirements
• Creates menus for specific client requests
• Demonstrates and trains team members on Italian cuisine cooking techniques
• Engages with arena guests, as well as, team members to ensure exceptional hospitality is received at all times
• Work with Managers to ensure correct billing of events, including food, labor, props, rentals, taxes and gratuities
• Maintains sanitation standards throughout the kitchens to comply with Provincial regulations.
• Manage sales revenues and operating expenses effectively
• Provides input into product ordering and oversees receiving within corporate specifications.
• Ensures food quality in presentation and production throughout the venue
• Supports the mentorship and development of all culinary team members on a daily basis
• Partners with other Hospitality and Rogers Arena Leadership to ensure a successful operation
• Assists with other related duties and responsibilities as assigned

EXPERIENCE AND QUALIFICATIONS:
• Minimum 5 years' experience as a Sous Chef, preferably at a high volume, similar sized facility
• Significant experience in authentic Italian cooking is essential
• Formal training in Italy would be an asset
• Equivalent Red Seal certification, a degree in the Culinary Arts or an equivalent combination of education and experience is required
• An inspiring leader who has proven skills rallying a team to achieve its highest potential, and then driving it to the next level
• An ongoing awareness and responsiveness to client satisfaction.
• Exceptional interpersonal, presentation and communication skills, where building a rapport comes naturally
• Impeccable creative culinary abilities
• Experience in food costing and menu development
• Experience in garde manger, large quantity cooking and high volume line expediting and buffet presentations is an asset
• Knowledge of wine
• Highly committed to a premium level of quality
• Skilled at developing and creating dining experiences that drive customer satisfaction and loyalty.
• Solid organizational skills with the ability to handle multiple projects at one time
• Excellent written and verbal communication skills
• Displays a positive attitude, maintains enthusiasm and celebrates success
• Computer literate in systems related to the department
• Understanding of Industry business principles
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

Posted on June 23, 2014 and will remain open until filled.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum 5 years' experience as a Sous Chef, preferably at a high volume, or similar sized facility?


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