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Current available jobs in Facility Operations/Security:


» Part-Time Parking Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Barista - Carolina Hurricanes (Raleigh, NC)
» Building Engineer Assistant - CBJ Arena Management (Columbus, OH)
» Parking Attendant - First Niagara Center (Buffalo, NY)
» Master Plumber - Florida Panthers (Sunrise, Fl)
» Security Officer (Part-Time) - Monumental Sports & Entertainment (Washington, DC)
» Event Manager - Monumental Sports & Entertainment (Washington, DC)
» Operations Changeover Crew - Part Time - Nashville Predators (Nashville, TN)
» Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Usher / Ticket Taker - Ottawa Senators Hockey Club & Canadian Tire Centre (Ottawa, ON)
» Alcohol Compliance Team Member - Smokey Mountain Sportservice/Bridgestone Arena (Nashville, TN)
» Positions available in Food Service and Retail - Sportservice at Bridgestone Arena (Nashville, TN)
» Pre/Post Event Housekeeping Crew Leader - Vancouver Canucks (Vancouver, BC)



Facility Operations/Security: Usher/Ticket Taker
Part-Time Parking Cashier - Carolina Hurricanes (Raleigh, NC)

 The position of Cashier is responsible for collecting parking payments and vouchers from patrons, and facilitating efficient traffic control by directing guest's vehicles into proper parking lots, roadways, and other areas before and after arena events. The starting pay rate for this part-time position is $8.50 an hour.
 

Qualifications:

Must be at least 18 years old and speak fluent English. Applicants for Cashier must possess the ability to make accurate cash transactions, and have excellent communication and customer service skills. Must be able to stand for long periods of time (approx. 4 hours), and willing to work outside in all inclement weather conditions (rain, cold, heat, etc.). Must be able to lift up to 35 pounds.

The position of Parking Cashier requires the ability to work a flexible work schedule including hockey games, basketball games, and a variety of concerts and family shows scheduled on weeknights, Saturdays and Sundays and occasional holidays. The applicant must be willing to work a few events classified as "mandatory" by arena management, and available for at least 60% of all arena events scheduled per month during hockey and college basketball seasons, September through early June. Most start times for this position are flexible from 4:00 pm to 5:15 pm on weekdays, often earlier on weekends.

All applicants must be available for weekday and weekend assignments. This is a year-round position.

Must pass a criminal background check. Incomplete applications will not be considered.  PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Are you able to report to work by 5:00 pm?
3. Are you available mornings and afternoons on weekdays (7:00 am-2:00 pm)?
4. Are you able to lift up to 35 lbs?
5. Have you ever held a customer service job? If so in what position. Tell how you excelled in that position to provide excellent customer service. Explain any challenges you encountered in that position.
6. Have you previously been employed by PNCArena? If so, when and in what department


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Qualifications

-Must be at least 21 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

-Must be at least 21 years old. Previous bartending experience preferred.

-Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.

-Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must pass a criminal background check

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drugfree workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
 

Qualifications

-Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.

-Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check.

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Barista - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific coffee kiosk for an event. Ensure that the inventory relating to coffee preparation is maintained according to management guidelines.

Perform duties as necessary to accomplish timely delivery of coffee items. Must be able to perform several techniques of coffee making.

Maintain proper procedures, temperatures and portion control to deliver Coffee, Latte, Cappuccino and other specialty coffees

Maintain a clean working environment, proper hygiene of the coffee equipment and cooking area during and at the end of an event.

Assist in providing exceptional customer service to the guests. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including co-workers, subordinates and guests.

Qualifications

Must be at least 21 years old. Previous Barista experience preferred.
 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment. 

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 
PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Maintenance
Building Engineer Assistant - CBJ Arena Management (Columbus, OH)

Maintains in good working condition all facility equipment including HVAC, plumbing and electrical plants, lighting and climate control systems, roofing systems, telecommunications, fire-life/safety systems, and maintenance/cleaning equipment. Operates systems (HVAC, lighting, etc.) as needed. Troubleshoots and repairs plumbing and mechanical malfunctions and performs required PM. Follows developed maintenance and scheduling program to ensure the facility is properly maintained to ensure safety of patrons. Works with staff on all new installations. Assists in safety codes. Position requires working with heights. Subject to emergency calls.

Experience required /desired

HVAC/plumbing certification/licensing required within 2 years of hiring. Willingness to work in a team environment. Proficient with the use of a personal computer; familiar with the use of the Microsoft Office products. Position requires heavy lifting, climbing, carrying, stooping, crawling and equipment operation. This position requires work both indoors and out and is subject to adverse conditions. Ability to prioritize and to handle multiple projects simultaneously. Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management. Ability to work irregular/extended hours, including night and weekend duties is required.

Summary of Duties: 

50%     Performs minor and major repair of all facility systems and equipment. Inspects systems throughout facility to detect malfunctions or breakdowns. Investigates malfunctions or breakdowns of systems to diagnose causes and locate the source of the problem & implements corrective actions and solutions. Assists Engineers with anticipated potential malfunctions or breakdowns and takes appropriate action to prevent or minimize curtailment of services. Performs preventive maintenance procedures on building mechanical equipment on a scheduled basis; inspects belts, checks fluid levels, replaces filters, greases bearings, seals, etc.; repairs or replaces broken parts. Completes daily, weekly and monthly checklists on building equipment maintenance procedures and maintains records of scheduled maintenance procedures Follows procedures for use of Work Orders and CMMS systems. Cleans and inspects boilers, chillers, and heat exchangers; monitors water treatment program to ensure compliance.

40%     Assists Engineers with calibration and repairs of DDC and pneumatic systems. Assists with the installation of electrical wiring and equipment; new electrical services, wiring during remodeling projects; replaces and repairs wiring as directed. Assists with repair of electrical equipment and control circuits; assists with replacement of faulty electrical switches; assists with repair of refrigeration equipment. May repair electrical locks and control panels to maintain building security. Operates auxiliary supply systems when a breakdown occurs. Assist with shutdown and start-ups of utilities when conditions require it.

10%     Adheres to OSHA, NFPA and other applicable safety codes. Performs outside custodial duties such as snow removal as required. Responds to emergency maintenance requests as required. Other duties may be assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience inspecting and repairing all facility systems and equipment?


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Facility Operations/Security: Facility/Venue Management
Parking Attendant - First Niagara Center (Buffalo, NY)

Summary of Position

To ensure the safety of our guests, contractors and employees while they are entering and exiting the parking ramp and parking lots, all while maintaining a high level of customer service.  Ensure the safety of vehicles while in ramp and lots.  Monitoring and controlling the movements of patrons, visitors, and contractors using various methods service is also a main component of the job.

Core Responsibilities

·         Provide a high level of service to patrons before, during, and after events. Our goal is to have 100% positive interaction with patrons; 

·         Monitor the access and egress of patrons in the parking ramp and surface parking lot;

·         Conduct routine surveillance rounds around the parking lots including the immediate perimeter;

·         Perform other related duties or tasks as assigned or as become evident;

·         Remain calm and professional in all situations;

·         Monitor assigned areas within the parking lots to ensure guest safety and compliance with building policy;

·         Remove trash, debris, and refuse.   Take trash materials to the proper location and dispose of it properly;

·         Greet, monitor and control the movements of patrons, visitors, employees and contractors;

·         Report pertinent safety, maintenance and personnel information to supervisor;

·         Maintain a professional attitude and appearance at all times;

·         Create documentation for all pertinent events and maintain daily log sheets;

·         Must be able to handle money, and create change in a fast paced environment;

Requirements of the Position:

·         High School Diploma or Equivalent;

·         Must be able to obtain New York State certification and be of good character;

·         Previous parking lot, cash handling and/or security experience is preferred;

·         Must be able to stand, sit, walk for extended and varying periods of time;

·         Must be able to walk stairs;

·         Must be able to lift up to 50 lbs.;

·         Must be willing and able to work in all weather conditions;

·         Must be willing and able to respond to emergent situations;

·         Must be able to work irregular hours including weekends, overnight shifts, holidays and unscheduled and forced overtime shifts;

·         Must be able to work effectively with limited supervision at times.

Competencies:

·         Communicate effectively;

·         Treat guests in a kind and courteous manner;

·         Respond to request for service and assistance;

·         Follow policies, procedures, and instructions;

·         Use time efficiently;

·         Observe safety and security procedures.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to stand, sit, walk for extended and varying periods of time? Yes or No
2. Are you willing and able to work in all weather conditions? Yes or No
3. This position is event based and requires working weekends, evenings, and holidays. Are you able to meet this requirement? Yes or No
4. Are you willing and able to respond to emergent situations? Yes or No


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Facility Operations/Security: Sustainability
Master Plumber - Florida Panthers (Sunrise, Fl)

Job Description

As a Master Plumber you will assemble, install, or repair pipes, fittings, or fixtures of heating, water, or drainage systems, according to specifications or plumbing codes.

Duties and Responsibilities

  • Conducting schedule maintenance and servicing of water pipes in a facility.
  • Ensuring the proper supply of water without and leakages.
  • Regular inspection of the pipes to detect damages and leakages.
  • Correctly using all plumbing apparatus and repair equipments.
  • Assembling, fitting, overhauling and repairing plumbing systems and fixtures in a facility.
  • Reading the layout plans and the blueprints of a facility to plan and organize plumbing activities.
  • Reporting damages and other maintenance related issues to the supervising manager.
  • Inspecting the facility and determining the type and size of pipes that will be required.
  • Appropriately assembling and installing valves etc.
  • Placing order for plumbing parts and other fixtures.

Skills and Specifications

  • Should have the ability to read blueprints and layout plans.
  • Ability to effectively manage time and complete all delegated work within the specified time.
  • Knack of working in a team and coordinating work with fellow workers.
  • Knowledge of appropriately using and handling plumbing tools and equipments.

Education and Qualifications

  • High school degree, diploma or a GED equivalent qualification from an accredited institution.
  • Vocational training as a plumber, with 8+ years of experience.

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Facility Operations/Security: Security
Security Officer (Part-Time) - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  To ensure the Verizon Center’s patrons, employees and the property of the Verizon Center are safe at all times.

Responsibilities:

  • CREATE Monumental Moments through the use of individualized Customer Service and Problem Solving.
  • Ensure that employees and patrons are safe at all times; including preventing theft, protection of personal property,  preventing assaults, gate crashing, or other disorders at events.
  • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Responsible for detaining an individual, at the discretion of a Special Police Officer, based on probable cause for an offense committed in his or her presence.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Prevent unauthorized personnel from entering restricted areas.  
  • Answer alarms and investigate disturbances.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Lock and unlock entrance doors and all exterior doors, ensuring that all locks and chains are secured, panic bars are locked down, and Detex door alarms are turned off and on when events dictate.
  • Interacts in a professional manner with every department within Monumental Sports & Entertainment.
  • Report to work on time and complete shift assignments.
  • Report to work in complete, clean and pressed uniform.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and experience.
  • One year security experience.
  • Valid Metropolitan Security License issued by Security Office Management Branch (SOMB) Preferred.
  • Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
  • Available to work minimum of 15 Events per Calendar Month.
  • Available for On Call assignments.
  • First Aid, CPR, AED Certification Preferred.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Facility Operations/Security: Facility/Venue Management
Event Manager - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for coordinating assigned events from the time the event is booked through settlement.

Responsibilities:

  • Coordinates arena events from the time the event is booked through settlement.
  • Responsible for production of the event to include, but not limited to, reviewing and fulfilling contract obligations, creation of accurate ticket manifests in conjunction with the Box Office, creation of CAD documents, procurement of equipment, labor and permits as needed, and communicating all relevant event information to building staff.
  • Reviews event technical and production riders to determine the availability of the provisions as outlined by the act and arranges for labor and available items.
  • Coordinates with all arena departments to fulfill contract obligations and successfully produce events for our clients and patrons.
  • Serves as the on-site Arena Production Representative during the event, arriving at load-in and remaining on site until supervisory duties are no longer required.
  • Serves as day-to-day liaison for a major arena tenant, reviewing and approving ancillary event requests, and communicating information to appropriate building staff as needed.
  • Travels as necessary to observe and gather information on major upcoming booked events.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and experience.
  • Five years of related professional experience.
  • Computer Aided Design (CAD) software a plus.
  • Ticketing Software knowledge a plus.
  • Ability to work nights, weekends and holidays.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong knowledge of MS Office, including Word, Outlook, PowerPoint and Excel.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Facility Operations/Security: Maintenance
Operations Changeover Crew - Part Time - Nashville Predators (Nashville, TN)

Job Title: Operations Changeover Crewman
Department: Operations
Job Reports To: Operations Supervisor
Status: Non-Exempt

Major Responsibilities/Activities:
• Participate in set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasher boards, meeting rooms, concourse set-ups, dressing rooms, concert floor chairs, and all other event related equipment
• Configuration of arena bowl seating and rails
• Perform cleaning and maintenance on operations department equipment, keep work area and equipment organized and functional
• Assist with supervising the work of temporary labor staff

Minimum Requirements:
• Some experience in the operation of light duty machinery
• Ability to read and write and to follow written and oral instructions

Essential Physical Functions:
• Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 75 pounds, capable of performing heavy manual labor for extended period
• Ability to work long and/or irregular hours including nights, weekends and holidays
• Ability to climb portable and fixed ladders

Equipment Used:
• Various power and hand tools
• Light trucks, scrubbing machines, forklift, suction cups, pallet jacks, cushman and man lifts

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Facility Operations/Security: Usher/Ticket Taker
Usher / Ticket Taker - Ottawa Senators Hockey Club & Canadian Tire Centre (Ottawa, ON)

All team members of Senators Sports & Entertainment are held accountable for creating raving fans.

As an Usher / Ticket Taker of Canadian Tire Centre, you assume the role of tour guide, communicator, decision-maker, and promoter of positive experiences. You are frequently changing hats and finding solutions that will create raving fans for life. 

ESSENTIAL FUNCTIONS

i. Essential Raving Fans Responsibilities and Accountabilities
• Seeks ways to enhance the fan experience in unexpected ways
• Empowered to say YES, creating raving fans of Senators Sports & Entertainment
• Knows and lives SSE’s mission everyday through service, teamwork, continuous improvement, change, and fun
• Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
• Maintains consistency in attitude and behavior, exceeding expectations
• Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied and a Raving Fan
• Approaches all tasks with a “can-do” attitude understanding that there is no other kind of attitude
• Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behavior
• Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop relationships.
• Presents a cheerful, positive manner
• Takes ownership and sees the client’s need through from beginning to end
• Exercises appropriate judgment in handling client situations.
• Responds in a positive manner with alternative solutions when a client’s initial request is not possible.
• Shows initiative and takes action with an appropriate level of independence

ii. Essential Position Responsibilities and Accountabilities
Ensure that all guests receive extraordinary customer service by:
• Interpreting guests needs
• Admitting those who possess the proper ticket or identification to the facilities
• Being responsible for ensuring that all customers adhere to the building policies and have great experience
• Monitoring guests’ alcohol consumption, and ensuring all guests maintain a state of sobriety
• Escorting guests in wheelchairs as needed, using elevators
• Completing a Raving Fan report at the conclusion of every shift, detailing “Wow” fan experiences of the event

iii. Health & Safety Responsibilities and Accountabilities
Responsible for ensuring that all areas covered by Occupational Health & Safety Act (“OHSA”) are adhered to, specifically:
• Working in compliance with the provisions of the OHSA regulations and internal policies and procedures
• Using or wearing protective equipment, devices or clothing when required
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
• Reporting any contravention of the OHSA regulations or Senators Sports & Entertainment policies and procedures


QUALIFICATIONS
• Displays a positive and outwardly friendly attitude
• Ability to listen, articulate ideas, and respond in an empathetic and clear manner to all guests
• Possess a valid “Smart Serve” certificate, or be prepared to receive certification prior to first shift worked
• Able to work flexible hours (evenings, weekends, holidays)
• Able to work under pressure
• Able to walk/stand for extended periods of time, including stairs, and comfortable with heights
• Excellent problem solving skills
• Effective interpersonal, and oral communication skills; bilingual would be an asset
 


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Facility Operations/Security: Food/Beverage Management
Alcohol Compliance Team Member - Smokey Mountain Sportservice/Bridgestone Arena (Nashville, TN)

Our Alcohol Compliance Team (ACT) Members are responsible for staying on the service floor during arena events, working in partnership with alcohol service staff as they ensure policy adherence and proper alcohol service at all stands, bars and other assigned locations.

- Previous experience in a compliance or monitor role highly preferred.
- Military, police, security or similar a plus!
- Must have or be able to obtain a Tennessee ABC License before your first day of work.
- Ideal candidates maintain an assertive, authoritative presence with the ability to stay calm and professional under pressure.
- Must be able to work all Predators home games, as well as concerts and other arena events. Additional hours may be available based on event schedules.

The basic duties of this important role include monitoring alcohol service and providing support to servers in an assigned section of the stadium or event center; assisting in guest alcohol service questions and concerns; and providing general feedback on alcohol service compliance to the supervisor on duty.
 

This role is perfect for a friendly and compliance-oriented individual with a successful track record of working well in groups, teams and independently, as specific shifts and assigned areas may change based on business need. Please note, this is a position requiring the ability to both monitor compliance as well as work well and as a partner and support for bartenders and other alcohol service staff.

Benefits include free gameday parking and retail discounts.

Come join our team and help us Create Special Experiences One Guest at a Time!

EOE MFDV


Note: This position was originally posted on the DNC Sportservice employment site. To ensure that your application is considered for this position, please click here to apply for this job on the DNC Sportservice employment site.

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Facility Operations/Security: Server/Concessions
Positions available in Food Service and Retail - Sportservice at Bridgestone Arena (Nashville, TN)

Smokey Mountain Sportservice is a proud partner at Bridgestone Arena providing food, beverage and retail.  We offer a fun, unique work environment that's perfect for dedicated hospitality and culinary professionals who are ready to create special experiences one guest at a time. Bridgestone Arena is home to the Nashville Predators NHL hockey team and a variety of concerts, trade shows, and more!

We are currently searching for service all-stars in the following positions:

Cashiers/Stand Attendants

Bartenders

Cooks

Retail Cashiers/Novelty Vendors

Concessions Lead and Supervisor positions also available.

Delaware North Sportservice
Awe-inspiring national parks, show-stopping sports and gaming venues, luxury resorts and bustling travel hubs are the special places where we do business. The career opportunities we offer are as diverse as the 50,000 associates who make up the Delaware North family. Whether you are seeking seasonal employment or you are building your professional career, Delaware North offers unique and exciting environments to pursue your true passion. Our stability, customer-focus, and time-honored family values make Delaware North a special place to work and an extraordinary place to grow.

Benefits include free event day parking and retail discounts.

Come join our team, Smokey Mountain Sportservice, and help us Create Special Experiences One Guest at a Time!

EOE MFDV


Note: This position was originally posted on the DNC Sportservice employment site. To ensure that your application is considered for this position, please click here to apply for this job on the DNC Sportservice employment site.

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Facility Operations/Security: Custodial/Housekeeping
Pre/Post Event Housekeeping Crew Leader - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT

CLAC, LOCAL 501 BARGAINING UNIT POSITION

(Part-time, hourly)

Classification:              Pre/Post Event Housekeeping Crew Leader

Department:                Facility Operations & Engineering

Reports to:                   Manager, Housekeeping

Date Posted:                February 19, 2015

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding service and creating unforgettable guest experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned as required)

  • Direct, lead and work with pre/post event housekeeping staff, ensuring work is performed in the safest and most efficient manner possible, and within time deadlines
  • Coordinate work duties and materials for pre/post event housekeeping staff
  • Assist with on-the-job training, as required
  • Maintain housekeeping equipment
  • Maintain and regulate housekeeping supply room, conduct weekly supply inventory audit
  • Conduct regular safety and quality assurance inspections
  • Operate housekeeping equipment, as required
  • Provide written reports/status updates at the end of shifts
  • Must be able to work independently

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • Experience in the housekeeping industry
  • General knowledge of cleaning chemicals and practices
    • Able to work with the various cleaning solutions with the appropriate personal protective equipment
  • Knowledge of emergency cleaning procedures
  • Strong communication skills, with the confidence and ability to address a group of staff at briefings.
  • Able to present information and instructions in a clear manner
  • Excellent problem solving and crisis management skills
  • Physically able to walk up and down stairs, stand for a significant portion of the shift, repetitively bend, twist, reach and lift (up to 35 Ibs), and use a radio
  • Confident, friendly, approachable, outgoing, team player; able to gain the confidence and trust of management, colleagues, direct reports
  • Must be 19 years of age or older
  • Presence in the form of personal authority and maturity
  • WHMIS Training
  • Housekeeping/Cleaning Certifications
  • Training/experience dealing with persons with disabilities
  • Fluent in a second or third language in addition to English is an asset

Interested, qualified candidates are invited apply online, by accessing our website at www.canucks.com/employmentopportunities or by sending an email and attaching a resume to jobs@canucks.com with the subject line "Post Event Crew Leader".   This position will remain open until filled.


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