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Current available jobs in Facility Operations/Security:


» Quick Service Cook (Concerts and Hockey Events) - Canucks Sports & Entertainment (Vancover, BC)
» Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Barista - Carolina Hurricanes (Raleigh, NC)
» Part-time Event Security Officer - Carolina Hurricanes (Raleigh, NC)
» Usher/ Ticket Taker - CBJ Arena Management (Columbus, OH)
» Director, Accessible Seating and Services - Monumental Sports & Entertainment (Washington, DC)
» Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Dessert Cart Attendant - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Pre/Post Event Housekeeper - Vancouver Canucks (Vancouver, BC)
» Event Supervisor - Vancouver Canucks (Vancouver, BC)
» Hawkers (Concert & Hockey events) - Vancouver Canucks (Vancouver, BC)



Facility Operations/Security: Server/Concessions
Quick Service Cook (Concerts and Hockey Events) - Canucks Sports & Entertainment (Vancover, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding food and beverage service and creating unforgettable guest experiences.

Quick Service Cooks perform food preparation for Quick Service stations located on the concourse level with a focus on quality, food preparation standards and consistency.

If you are are 19 years or older, and an enthusiastic team oriented individual with a passion for food & cooking and would like to be considered for a position within our Quick Service team please apply by clicking on the link below or sending your resume to jobs@canucks.com with the subject line "Quick Service Cook", and we will advise you of our next open interview date.


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Facility Operations/Security: Server/Concessions
Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)

Effectively execute the safe and professional setup, service and breakdown of catered events held at the PNC Arena.
• Exhibit professional and courteous behavior at all times
• Present a neat and tidy appearance while adhering to uniform standards
• Communicate effectively with guests, all levels of management and co-workers
• Comprehend Banquet Event Order instructions to accurately setup, service and breakdown
• Maintain the proper care of equipment and food items
• Work with Culinary Team to service food and beverage for banquet events adhering to North Carolina health codes and policies
• Create pleasing atmosphere for clients and their guests; assist clients with event day needs
• Complete routine and special tasks as related to the Food and Beverage Department
 

Experience:

• 2 - 5 years experience in a service role in a restaurant or catering environment preferred

Qualifications

• Candidate must be able to work on their feet for long periods of time and be able to walk up and down stairs as the work duties demand
• Candidate must be able to work flexible hours including day and night shifts, on weekdays, weekends and holidays
• Candidate must be able to lift up to 50 lbs unassisted
• Reliable transportation
• Access to the internet
• Available via telephone and email

Must pass a background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have reliable transportation?
2. Can you work a 5 am shift, weekdays and weekends?
3. Can you work holidays?
4. Have you worked at PNC Arena before?
5. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
 

Qualifications

-Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.

-Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check.

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drugfree workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)

Provide administrative assistance for the Concessions department during event close out and entering information into the Quest system. During the event, responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader at stand(s). Ensure that the inventory is maintained according to management guidelines. May be responsible to instruct other employees per management instruction. Assist in providing exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Requires cashier experience. Must be capable of operating independently or jointly with another co-worker. 
 

Qualifications

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.  

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Qualifications

-Must be at least 21 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

-Must be at least 21 years old. Previous bartending experience preferred.

-Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.

-Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must pass a criminal background check

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Barista - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific coffee kiosk for an event. Ensure that the inventory relating to coffee preparation is maintained according to management guidelines.

Perform duties as necessary to accomplish timely delivery of coffee items. Must be able to perform several techniques of coffee making.

Maintain proper procedures, temperatures and portion control to deliver Coffee, Latte, Cappuccino and other specialty coffees

Maintain a clean working environment, proper hygiene of the coffee equipment and cooking area during and at the end of an event.

Assist in providing exceptional customer service to the guests. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including co-workers, subordinates and guests.

Qualifications

Must be at least 21 years old. Previous Barista experience preferred.
 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment. 

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 
PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Security
Part-time Event Security Officer - Carolina Hurricanes (Raleigh, NC)

Event Security Officers will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. Security officers will maintain order before, during and after events.

Event Security Officers will be assigned to a variety of posts during an event. Many of these posts are ‘standard’ posts for a given type event at PNC Arena. Examples are guest and patron screening and searching using walk through metal detectors and/or handheld wands, posts on the arena floor managing access to the floor. A majority of the Event Security Officer posts will be at PNC Arena external doors. Specific post assignments are subject to change from event to event. All event security officers must be able to work at any vacant post as needed.

Qualifications

Must be at least 18 years old. Must possess valid driver’s license and have reliable transportation. Must have valid contact information on file at all times (ie phone number, email address). Basic computer knowledge is recommended. Must possess excellent written, verbal & customer service skills.

Must be able to lift up to 50 lbs. Must be able to stand for long periods of time and climb stairs as needed. Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:30 PM on weekdays.

Will be required to successfully complete State of NC required Crowd Manager Training Certification within the first 120 days of employment.

High School diploma or its equivalent preferred. Previous security, military or law enforcement experience a plus. Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Usher/Ticket Taker
Usher/ Ticket Taker - CBJ Arena Management (Columbus, OH)

Often Ushers and Ticket Takers will perform the same duties, either in the same event or possibly over the course of multiple events.  This position needs to be well versed in both duties, as most duties of these positions overlap. 

Responsibilities:

  • Actively engage the guest whether greeting, roaming, or upon the guest's exit.
  • Troubleshooting your assigned area for any housekeeping or maintenance issues that may need addressed.
  • Check or scan tickets quickly and accurately while enforcing policies.
  • Assisting the guest with general directions to their seating area or other general information about Nationwide Arena.
  • Assisting the guest as needed.
  • Assist with ticket counting.
  • Enforce CBJ Arena Management's policies and procedures.
  • Ensure ease of egress to and from the building.
  • Be attentive to guests during events.
  • Remain alert at all times before, during, and after events.
  • Other duties as assigned.

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Facility Operations/Security: Facility/Venue Management
Director, Accessible Seating and Services - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics.  Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Responsible for carrying out the accessibility program and managing department staff for Monumental Sports & Entertainment.

Responsibilities:

  • Develops and updates accessibility plans for MSE facilities to ensure they are best in class.  Advises all departments and facilities on accessibility questions and problems.  Communicates and coordinates with other departments regarding compliance with Americans with Disabilities Act (“ADA”) regulations.
  • Reviews all procedures, process and policies to ensure compliance with the ADA.
  • Hires, schedules and manages departmental staff.
  • Attends meetings and seminars to remain up to date on ADA regulations.
  • Serves as the in-house trainer for staff awareness training sessions in the areas of accessibility and compliance with the ADA.
  • Assists guests with disabilities who attend events at the Verizon Center.  This includes, but is not limited to, identifying seat availability and transacting purchase of tickets, coordinating arena access and arranging for auxiliary aids as needed.
  • Communicates with promoters/agents the accessibility requirements for their events at the Verizon Center.
  • Plans for all ticket sales by developing manifest for available ADA seats in conjunction with box office.
  • Staffs office during all ticket sales.
  • Develops relocations chart for use by ADA staff during events for those individuals who need ADA seats but did not purchase them.
  • Required to work the events whenever Accessible Seating/Services staff will be shorthanded or circumstances warrant the Director to be present.
  • Develops and issues on a monthly basis a report reflecting the utilization of our accessible seating tickets and auxiliary aids and services on an event-by-event basis.
  • Develops and updates Verizon Center’s accessibility guides and promotional materials as needed.
  • Develops strategies for reaching new clients in a professional and creative manner.
  • Research new systems and processes to create better efficiencies and guest experience
  • Related duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in business or related field or specific training in Title III of the Americans with Disabilities Act and related experience.
  • 6 years of experience in sales and/or accessibility services.
  • Knowledge of the requirements of Title III of the ADA and related Federal and State laws and regulations.
  • Knowledge of the community and the primary issues related to persons with disabilities.
  • Excellent communication skills in dealing with the public and coordinating with various departments.
  • Effective organizational skills in establishing and meeting deadlines.
  • Effective management of personnel skills to ensure quality customer service and continuity of event coverage.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Facility Operations/Security: Food/Beverage Management
Dessert Cart Attendant - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The dessert cart attendant is responsible, in conjunction with suite attendants for serving dessert to suite guests at Joe Louis Arena in accordance with Olympia Entertainment’s Guest Connect service standards and applicable operational standards.


Key Responsibilities

  • Deliver timely, accurate service in a courteous and professional manner under stressful conditions.
  • Follow job procedures and supervisor’s/chef’s/manager’s/guest’s instructions and requests.
  • Retain and effectively communicate item information.
  • Execute pre-event cart set-up including wiping of cart, gathering all desserts, plates, serving utensils and ice
  • Account for all inventory on your cart
  • Greet guests in hallway and assist in any way
  • Provide clear communication to suite attendants; communicate availability
  • Follow proper procedures for restocking your cart
  • Record inventory sold and give proper change to guests
  • Thoroughly clean cart at the end of the event
  • Account for all sales and inventory at the end of the event


Supplemental Job Functions

  • Performs other duties as assigned


Minimum Knowledge, Skills and Abilities

  • Background in fine dining preferred
  • Cash handling experience necessary
  • 1-2 years customer service experience
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
  • Possess the highest integrity and ethical standards
  • Excellent guest service skills
  • Superior attention to detail
  • Ability to engage and interact with individuals at all age levels
  • Able to multi task in a fast-paced environment.
  • Ability to handle cash and inventory procedures each event
  • Ability to problem solve
  • Age requirement: 18 years or older


Preferred Knowledge, skills and abilities

  • Experience working in the sports and entertainment industry

Working Conditions

  • Irregular and extended hours including nights, weekends, and holidays
  • Exposure to moderate - high noise level
  • Able to push and maneuver up to 50 pounds
  • Frequent visual/auditory attention
  • Variable temperatures-required to move between hot, noisy conditions of kitchen and climate-controlled dining environment.


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 


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Facility Operations/Security: Custodial/Housekeeping
Pre/Post Event Housekeeper - Vancouver Canucks (Vancouver, BC)














CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
CLAC, LOCAL 501 BARGAINING UNIT POSITION
(Part-time)

Department: Facility Operations & Engineering
Reports to: Lead Housekeeper/Assistant Manager, Housekeeping
 

At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests. We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience. 

As a Pre/Post Event Housekeeper, job functions include:

· Cleaning the facility and perimeter areas prior to and after an event has finished (with the majority of shifts being graveyard)
· Other duties may be assigned as required

Desired Qualifications and Skills:

· Must be able to:
       o    work graveyard shifts (i.e. 11pm - 7am)
       o    safely lift 35 lbs. (removing full garbage bags and carrying to a deposit location)
       o    withstand repetitive bending, stretching, reaching, kneeling, and twisting
       o  work with the various cleaning solutions with the appropriate personal protective equipment
· Ability to learn WHMIS system and use of cleaning tools/equipment
·  Ability to learn to use a radio
· High school diploma or general education degree (GED)
· First Aid certificate
· Experience in working in a service oriented role
· Knowledge or interest in sport and entertainment events
· WHMIS training
· Previous housekeeping experience
· Building Service Worker/Janitorial certification
 

Interested, qualified candidates are invited to submit their resume and cover letter, by accessing our website at www.canucks.com/employmentopportunities .  This position will remain open until filled.
 

We thank all applicants for their interest; however, only those shortlisted for interviews will be contacted.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Ability to learn WHMIS system and use of cleaning tools/equipment?


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Facility Operations/Security: Custodial/Housekeeping
Event Supervisor - Vancouver Canucks (Vancouver, BC)














CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Casual, On Call)



Position: Event Supervisor
Department: Event Services
Reports to: Manager, Housekeeping


At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here.  We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests.  We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

· Supervises Event Housekeeping employees, providing support and focus to the delivery of exceptional service to every guest who enters Rogers Arena
· Monitors floor traffic and staff deployments
· Creates a positive work environment for staff by providing ongoing clear, specific and timely coaching, recognition and feedback to ensure operational success and excellence
· Serves the needs of the guests and makes necessary operational decisions to ensure guests receive direct, personable service and immediate results
· Supervises an assigned area in the building to ensure effective crowd management
· Communicates appropriate event incidents and reports to Duty Managers
· Responds to guest problems and questions, ensuring appropriate action is taken by the staff
· Recommends improvements and new suggestions for current operations
· Communicates with other operations groups (e.g., Aramark, Team Store, Impark) to ensure event and guest needs are met
· Maintains knowledge of safety and emergency procedures
· Conducts annual performance reviews and ongoing performance management
· Assists with the onboarding of new employees
· Participates in Guest Services Supervisor Team meetings to identify ideas, processes, systems, skill upgrading and information that would assist the Guest Services Supervisor Team in continually improving its and the Company’s efforts to achieve 100% employee satisfaction and 100% customer satisfaction


REQUIRED EXPERIENCE AND QUALIFICATIONS:

· Several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a group of unionized employees
· Experience in the housekeeping industry is preferred but not essential
· Demonstrated commitment to customer satisfaction.  Able to respond promptly and effectively to customer’s needs
· Excellent interpersonal skills with the ability to interact positively and professionally with a diverse customer base (e.g. public, senior management, staff, business partners, promoters, team personnel, etc.)
· Strong communication skills, with the confidence and ability to address a group of staff at briefings.  Able to present information and instructions in a clear manner
· Excellent problem solving and crisis management skills
· Physically able to walk up and down stairs, stand for a significant portion of the shift, work in a crowded and noisy environment, and use a radio
· Must be 19 years of age or older (may have to take liquor away from guests)
· Presence in the form of personal authority and maturity
· Confident, friendly, approachable, outgoing, team player; able to gain the confidence and trust of management, colleagues, direct reports
· General knowledge of cleaning chemicals and practices is preferred
· Knowledge of emergency cleaning procedures is preferred
· Successful completion of customer service training (e.g. SuperHost) is an asset
· First Aid Certificate is an asset
· WHMIS Training is preferred
· Housekeeping/Cleaning Certifications is an asset
· Fluent in a second or third language in addition to English is an asset


Interested, qualified candidates are invited to submit their resume and cover letter to www.canucks.com/employmentopportunities  .  This position will remain open until filled.
 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a group of unionized employees?


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Facility Operations/Security: Server/Concessions
Hawkers (Concert & Hockey events) - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding food and beverage service and creating unforgettable guest experiences.

Hawkers provide premium level quick service carrying trays of acoholic beverages throughout the concourse area and into the bowl offering up-beat, energetic sales to guests.   A passion for customer service, sales and a Serving it Right certificate is required.

If you are 19 years or older and would like to be considered for a position within our Quick Service service team please apply by clicking on the link below or sending your resume to jobs@canucks.com, and we will advise you of our next open interview date.


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