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Current available jobs in Facility Operations/Security:


» Changeover Staff - Buffalo Sabres (Buffalo, NY)
» Event Security Guard - First Niagara Center - Buffalo Sabres (Buffalo, NY)
» Part-time Club Restaurant Server Asst - Carolina Hurricanes (Raleigh, NC)
» Part-time Operations Changeover Crew - Carolina Hurricanes (Raleigh, NC)
» Part-time Banquet Captain - Carolina Hurricanes (Raleigh, NC)
» Part-time Catering Administrative Assistant - Carolina Hurricanes (Raleigh, NC)
» Part-time Baking Assistant - Carolina Hurricanes (Raleigh, NC)
» Part-time Prep Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Club Kitchen Dishwashers - Carolina Hurricanes (Raleigh, NC)
» Part-time Club, Suite & Deck Cooks - Carolina Hurricanes (Raleigh, NC)
» Part-time Commissary Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Club Level Supervisor - Carolina Hurricanes (Raleigh, NC)
» Part-time Club In Seat Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Club In-seat Expeditor/Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Club In-seat Runner - Carolina Hurricanes (Raleigh, NC)
» Part time Club In-seat Server - Carolina Hurricanes (Raleigh, NC)
» Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)
» Part-Time Parking Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-Time Parking Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Ice Crew - Carolina Hurricanes (Raleigh, NC)
» Part-time 24 hour Security Officer - Carolina Hurricanes (Raleigh, NC)
» Part-time Event Security Officer - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)
» Part-time Barista - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Cash Room Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Suites Loge Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Champions Club Server - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)
» IGS Energy Zone Attendant (Part-Time) - Columbus Blue Jackets (Columbus, OH)
» Operations Changeover Crew (Part-Time) - Columbus Blue Jackets Arena Management (Columbus, OH)
» Assistant Parking Manager - First Niagara Center (Buffalo, NY)
» First Niagara Center/Buffalo Sabres Job Fair - First Niagara Center/Buffalo Sabres (Buffalo, NY)
» PT Housekeeping - Florida Panthers (Sunrise, FL)
» Safety & Health Compliance Manager - Honda Center (Anaheim, CA)
» Security Officer (Part-Time) - Minnesota Wild (St. Paul, MN)
» Part Time Ice Crew Technician - Nashville Predators (Nashville, TN)
» Director, Facility Operations - Nashville Predators (Nashville, TN)
» Public Safety Officer - Part Time - Nashville Predators (Nashville, TN)
» Operations Conversion Technician - Part Time - Nashville Predators (Nashville, TN)
» Usher/Ticket Taker - New Jersey Devils and Prudential Center (Newark, NJ)
» Guest Services Security - Peabody Opera House (St. Louis, MO)
» Guest Services Manager - Prudential Center/New Jersey Devils (Newark, NJ)
» Event Staff - The Florida Panthers (Sunrise, Fl)
» Ice Technician - The Rinks - Anaheim Ice (Anaheim, CA)
» Ice Maintenance Associate - The Rinks - Lakewood Ice (Lakewood, CA)


Facility Operations/Security: Maintenance
Changeover Staff - Buffalo Sabres (Buffalo, NY)

Summary

Set up furniture, staging, equipment, supplies, and materials for a variety of events held at the arena.  Maintains grounds at the facility.

Responsibilities

  1. Set up, move and remove chairs, risers, staging, sports equipment, tables, supplies, and equipment.

  2. Load and unload supplies and equipment.

  3. Perform a variety of cleaning functions, which includes sweeping, mopping, vacuuming, etc.

  4. Maintain exterior building grounds.

  5. Operate motorized equipment such as forklifts, auto-scrubbers, pallet jacks, Cushman carts, vacuums, trash compactor, and cardboard bailer.

  6. Properly handle tools, and return tools to storage when tasks are completed.

  7. Be courteous and treat people with respect.

  8. Maintain strict confidentiality of all issues worked with.

  9. Assist in various project work as necessary.

  10. Maintain open communication with Supervisor at all times.

  11. Maintain a professional attitude and appearance at all times.

  12. Perform other duties and tasks as assigned or become evident.

Education / Training

A High School diploma or equivalent is required.  Previous maintenance/changeover experience preferred.  Must be able to properly operate tools.  Must be able to interpret and carry out instructions given in written, oral, or diagram form.  Previous forklift experience preferred.

Physical Requirements

Must be able to lift at least fifty (50) pounds.  Must be able to walk or stand for long periods of time.  Must be able to work on irregular work surfaces, such as stages, ramps, lifts, ice, dirt, ladders, man lifts, or other surfaces.  Maximum body weight cannot exceed 280 pounds in order to comply with safety limitations of equipment.   Must be able to move equipment and properly handle tools.  Must be able to work outside in all types of weather.  Must be able to work flexible hours that can include days, evenings, nights, weekends, holidays and shift work as needed.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Security
Event Security Guard - First Niagara Center - Buffalo Sabres (Buffalo, NY)

Summary of Position

To ensure the safety and enjoyment or guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications.  Monitoring and controlling the movements of patrons, visitors and contractors using various methods is also a main component of the job.

Core Responsibilities

  1. Provide a high level of service to patrons before, during, and after events. 

  2. Process incoming and outgoing packages and parcels on a daily basis.

  3. Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.

  4. Greet, monitor and control the movements of patrons, visitors, employees and contractors.

  5. Conduct varying levels of screening of guests, employees and visitors as directed.

  6. Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).

  7. Create documentation for all pertinent events and maintain daily log sheets.

  8. Remain calm and professional in all situations.

  9. Report pertinent information to supervisor.

  10. Conduct routine surveillance rounds in and around the building including the outside perimeter.

Requirements of the Position

High School Diploma or Equivalent. Must be able to obtain New York State Security Guard Registration and be of good character;

Previous law enforcement or security experience is preferred;

Must be able to stand, sit, walk for extended and varying periods of time;

Must be able to walk stairs;

Must be able to lift up to 50 lbs.;

Must be willing and able to respond to emergent situations;

Must be able to work irregular hours including weekends, evenings, overnight shifts, holidays and unscheduled and forced overtime shifts;

Must be able to work effectively with limited supervision at times.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Food/Beverage Management
Part-time Club Restaurant Server Asst - Carolina Hurricanes (Raleigh, NC)

This position will assist the server in providing outstanding service to all guests.

Job responsibilities include but are not limited to:

• Exhibit professional and courteous behavior at all times
• Present a neat and tidy appearance while adhering to uniform standards
• Communicate effectively with guests, all levels of management and co-workers
• Maintain the proper care of equipment and food & beverage items
• Work with Restaurant Team to provide excellent food and beverage service while adhering to North Carolina health codes and policies
• Create pleasing atmosphere for patrons and their guests
• Ability to work in a fast paced environment
• Willingness to adhere to all Alcohol Service Policies including NC - ABC & ALE regulations and PNC Arena policies
• Assist in Setting up and breaking down of Dining Room
• Removal of “Dirty” dishes and glassware from Dining Room
• Complete routine and special tasks as related to the Food and Beverage Department
 

Qualifications

 Must be at least 18 years old. Strong customer service and communication skills are necessary. 1-2 years previous food and beverage or restaurant waiter/waitress experience preferred.

Candidates must be able to work on their feet for long periods of time and be able to walk up and down stairs as the work duties demand. Must be able to lift up to 50 lbs unassisted. Must have reliable transportation.

Must be able to work flexible schedule including nights, weekends, and holidays. Must pass a background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Facility/Venue Management
Part-time Operations Changeover Crew - Carolina Hurricanes (Raleigh, NC)

Operations Changeover crew are responsible for the conversion of the different arena setups as well as some general maintenance of the building’s systems and equipment.  

Qualifications

Must be at least 18 years old. Must be able to lift a minimum of 50 lbs., use power tools, stand and bend for long periods of time. Job may require work in adverse weather conditions. Must have and maintain a valid North Carolina driver’s license.  Previous forklift experience a plus.

Must be able to work a flexible schedule depending on event including late nights (typically 9 pm-2:30 am), weekends and holidays as needed. On certain occasions some shifts could start as late 11pm and go to as late 6am.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever previously been employed by PNC Arena? If so when and in what Department?


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Facility Operations/Security: Server/Concessions
Part-time Banquet Captain - Carolina Hurricanes (Raleigh, NC)

The Banquet Captain is responsible for accurately interpreting written and verbal instructions associated with the Banquet Event Order (BEO) and directing staff on all phases of the event.  The Banquet Captain is the event liaison for the customer.  The Banquet Captain presents and collects the final bill, completes the Daily Sales Report and makes Cash Room Deposits.

  • Willingness to learn and utilize POS system
  • Exhibit professional and courteous behavior at all times
  • Communicate effectively with guests, all levels of management and co-workers
  • Maintain the proper care of equipment and food & beverage items
  • Ability to work in a very fast paced environment
  • Complete routine and special tasks as related to the Food and Beverage Department

Experience:

  • Minimum of 2 years’ experience in a leadership role preferred
  • Minimum of 2 years’ experience in a fine dining, catering or banquet service environment preferred

Requirements:

  • Must be able to work flexible hours up to 30 hours plus each week including early mornings, late nights, weekends, evenings and holidays
  • Must be able to work on their feet for long periods of time and be able to walk up and down stairs as the work duties demand
  • Must be able to lift up to 50lbs unassisted
  • Reliable transportation
  • Must pass a background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Catering Administrative Assistant - Carolina Hurricanes (Raleigh, NC)

Job Responsibilities:

Provide administrative support and assistance Catering and the Arena Club Restaurant.

  • Answer incoming calls for Catering and Arena Club Restaurant
  • Book and confirm reservations for the Arena Club Restaurant through telephone, email, and TicketMaster
  • Clerical tasks such as copying, proofreading, filing and distributing materials
  • Various word processing and data entry tasks using Microsoft Office Products (Excel, Word, PowerPoint, Publisher) and Caterease
  • Other duties as assigned

Experience:

Must have technical proficiency in Microsoft Word, Excel, Power Point, and Publisher.  Candidate must possess strong written and verbal communication skills. Must be organized, detailed and able to work quickly and efficiently.  Must convey a professional demeanor to guests and employees at all times. Previous experience in an office environment is strongly preferred. 

Candidate must be able to work a set schedule up to 30 hours each week including weekends from September through April.    

Must pass a background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you have Microsoft Office experience. If yes, describe what programs you are familiar with and your experience level.


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Facility Operations/Security: Food/Beverage Management
Part-time Baking Assistant - Carolina Hurricanes (Raleigh, NC)

Responsibilities will include preparation of all breads, cakes, and pastries for all events held at PNC Arena. Must be capable of producing large amounts of product in a timely manner.  Candidate must be able to produce quality breads, cakes and pastries.

Qualifications

Must be at least 18 years old. Must be able to lift up to 50 lbs.  Previous baking and pastry experience is a plus. Must be able to follow written and verbal directions and work well with others. Must be able to work flexible work schedule including days, nights, weekends and holidays. Hours may be limited during the summer depending on event schedule.  

Must pass criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Food/Beverage Management
Part-time Prep Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation of food products for all restaurant related functions and general catering functions throughout the building. Prepare all foods according to recipes and production sheets. Complete assigned projects within allocated time sequence. Provide general kitchen procedural assistance to Exec. Sous Chef as requested. Utilize only those recipes approved by Chefs. Maintain work area, coolers and dry storage in a clean and orderly fashion. Assist in maintenance of sanitation procedures.

Qualifications

Must be at least 18 years old. Must have excellent food prep and culinary skills. Previous food and beverage or restaurant experience is preferred. Should be able to stand for long periods of time including walking up and down stairs. Must be able to work flexible work schedule including nights, weekends and holidays. Must pass criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Food/Beverage Management
Part-time Club Kitchen Dishwashers - Carolina Hurricanes (Raleigh, NC)

Maintain proper sanitation for all dining and cooking utensils and cookware. Maintain cleanliness of kitchen including shelves, walls, floors and drains.

Qualifications
Must be at least 18 years old. Previous dishwashing experience preferred. Should be able to stand for long periods of time. Must be able to follow directions. Flexible work schedule is required including nights, weekends, and holidays. Must be able to work varying hours.

Must pass criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Food/Beverage Management
Part-time Club, Suite & Deck Cooks - Carolina Hurricanes (Raleigh, NC)

Responsible for the organization and preparation of food products delivered to all outlets in a manner that is consistent with the vision of VAB Catering.

Job Responsibilities:

Prepare all foodstuffs according to recipe sheets and production sheets
Complete assigned projects within allocated time sequence
Utilize only those recipes approved by Chef
Maintain work area, coolers and dry storage in a clean and orderly fashion


Qualifications

Must be at least 18 years old.

Previous restaurant cooking experience is required. Must be able to read and follow recipes and instuctions. Should have food preparation and food handing knowledge and be able to follow State and local government food handling guidelines.

Ability to lift and carry 30 lbs of product unassisted.  Ability to transport 150 lbs of product with appropriate transport tool.

Previous experience with high volume ’banquet’ facility helpful but not necessary.Must be able to climb stairs and stand for long periods of time.  Ability to follow directions.  Ability to work irregular hours including nights, weekends and holidays.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Commissary Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for transporting requested items from the central warehouse to an assigned location. Assist in receiving deliveries and maintaining inventory. Assist in maintaining a clean, organized warehouse. Communicate with supervisors and concession stands to deliver accurate orders.
 

Qualifications

Must be 18 or older. Strong customer service and communication skills are necessary. Previous food and beverage and inventory or receiving experience preferred. Should be able to stand, bend for long periods of time as well as climb stairs. Must be able to lift up to 50 lbs.

Must be able to read and follow verbal and written instructions. Must be able to follow directions and enforce access within the building.

Must be able available to work shift starting at 6am-7am or a 4pm-11pm shift. Must be able to work flexible work schedule including nights, weekends, and holidays as needed.

Must pass a crimnal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace. 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Club Level Supervisor - Carolina Hurricanes (Raleigh, NC)

Major Areas of Responsibility:

  • Responsible for assisting with the overall supervision for each event. 
  • Pickup cash and clip boards, ensure stands are functional (POS, product received), open/close timely
  • Managing and/or supervisory expertise in coordinating multiple staff in a variety of positions
  • Adhere to State and Local government regulations regarding cleanliness, proper alcohol controls and general safety within these areas
  • Maintain excellent working relationship with customers, management and employees
  • Point of sale experience (assist with guest refunds, voids, printer issues, etc.)
  • Must have extreme attention to detail, strongly assertive and the ability to lead others in stressful situations.
  • Capable of providing documentation in regard to any issues that need to be addressed in regard to staffing
  • Verify beginning and/or ending inventories, inform manager of discrepancies
  • Enhance the guest experience, making them want to return.  Use creative thinking to provide outstanding customer service

Qualifications

  • Must be available to work no later than 4:00 p.m. on weekdays.
  • Extensive experience in food service management required
  • Be able to adhere to building policies and event requirements
  • Coordinate and instruct part time staff employees that will perform according to management philosophy
  • Ability to walk long distances, reach, stand, bend, stoop for long periods, climb stairs as required to assigned areas
  • Management and/or supervisory experience strongly preferred
  • Interact with co-workers and the general public
  • Ability to work a flexible schedule with extended late night shifts to include weekends and holidays
  • Must be able to read and write English, basic math skills  and some computer and Point of Sale (POS) skills
  • Ability to lift 35 lbs
  • Must pass a criminal background check

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Club In Seat Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer and credit card receipts.

Qualifications

  • Must be at least 21 years old. Previous bartending and point of sale (POS) experience preferred.
  • Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.
  • Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment
  • Must pass a criminal background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you have any bartending experience or credentials? If yes, explain.


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Facility Operations/Security: Server/Concessions
Part-time Club In-seat Expeditor/Cashier - Carolina Hurricanes (Raleigh, NC)

Compile and organize orders as received in the in-seat kitchen.  Assign orders to runners to be delivered to guests. Responsible for ensuring that proper food temperatures are maintained and all orders that go out are fresh and well presented. Works closely with supervisors on all functions involving cash transactions and reports. Responsible for safety standards, neatness and sanitation of work areas. Complete other tasks as assigned.
 

Qualifications

  • Must be at least 21 years old.
  • Strong customer service and communication skills are necessary. Previous food and beverage experience is preferred. Must be able to stand for long periods of time as well as climb stairs, bend and lift up to 20 pounds. Must be able to follow directions as assigned.
  • Must be able to work a flexible work schedule including nights, weekends, and holidays.
  • Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Club In-seat Runner - Carolina Hurricanes (Raleigh, NC)

Deliver food and beverages from in-seat pantry to guests in their seats in an efficient manner. May also assemble food and beverages orders as necessary.  Provide friendly, courteous and helpful service for our guests. Maintain a thorough knowledge of the In-Seat menu. Provide information about the In-Seat menu and general information about other concessions in the building. Provide general Arena information and directions to our guests. May complete other tasks as necessary.  
 

Qualifications

  • Must be at least 21 years old.
  • Strong customer service and communication skills are necessary. Previous food and beverage experience is preferred.
  • Must be able to stand for long periods of time as well as climb stairs, bend and lift up to 20 pounds. Must be able to follow directions and enforce access within the building.
  • Must be able to work a flexible work schedule including nights, weekends, and holidays.
  • Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part time Club In-seat Server - Carolina Hurricanes (Raleigh, NC)

Club In-Seat Server is responsible for taking orders from guests in Club Level seating before and during events and for providing excellent and professional customer service. Server will be able to provide information and answer questions about the menu and general information about the Arena. In addition, the In-Seat Server is responsible for balancing cash account.

Qualifications

  • Must be at least 21 years old. Excellent customer service and communication skills are required. Previous food and beverage experience is preferred. Should be able to stand for long periods of time as well as climb stairs, bend and lift up to 20 pounds.
  • Must be able to work a flexible work schedule including nights, weekends and holidays. Must pass criminal background check

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)
  • Read and interpret the setup notes of Banquet Event Orders (BEO) to accurately setup, service and breakdown events all-the-while adhering to the established PNC Arena catering standards
  • Exhibit professional and courteous behavior at all times
  • Present a neat and tidy appearance while adhering to uniform standards
  • Communicate effectively with guests, all levels of management and co-workers
  • Maintain the proper care of equipment and food items
  • Work with Culinary Team to service food and beverages for events adhering to North Carolina health codes and policies
  • Create pleasing atmosphere for clients and their guests; assist clients with event day needs
  • Perform other tasks as assigned by the Catering Manager

Experience:

•     6-12 months experience in Food & Beverage service or related guest service environment preferred

What We Expect:

  • Ability to climb stairs, walk and stand during a standard 4-8 hour shift
  • Ability to work quickly and efficiently in a fast-paced environment
  • Must be able to work flexible hours including day and night shifts, on weekdays, weekends and holidays
  • Must be able to lift and carry up to 25 lbs on a regular basis and occasionally lift up to 50 lbs unassisted
  • Must have consistent, reliable transportation
  • Must commit to consistently reporting for assigned shifts on time
  • Access to the internet
  • Available via telephone and email
  • Must have excellent customer service skills

Must pass a background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have reliable transportation?
2. Can you work a 5 am shift, weekdays and weekends?
3. Can you work holidays?
4. Have you worked at PNC Arena before?
5. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Facility/Venue Management
Part-Time Parking Attendant - Carolina Hurricanes (Raleigh, NC)

The position of Parking Attendant is responsible for facilitating efficient traffic control by directing guest's vehicles into proper parking lots, roadways, and other areas during and after arena events. The starting pay rate for this part-time position is $8.50 an hour.  

Qualifications

Must be at least 18 years old and speak fluent English. Applicants should have excellent communication and customer service skills. Must be able to stand for long periods of time (approx. 4 hours), and willing to work outside in all inclement weather conditions (rain, cold, heat, etc.). Must be able to lift up to 35 pounds.

The position of Parking Attendant requires the ability to work a flexible work schedule including hockey games, basketball games, and a variety of concerts and family shows scheduled on weeknights, Saturdays and Sundays and occasional holidays. The applicant must be willing to work a few events classified as "mandatory" by arena management, and available for at least 60% of all arena events scheduled per month during hockey and college basketball seasons, September through early June. Most start times for this position are flexible from 4:00 pm to 5:15 pm on weekdays, often earlier on weekends.

All applicants must be available for weekday and weekend assignments. This is a year-round position.

Must be able to pass a background check. Incomplete applications will not be considered. 

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so when and in what department?
3. On a typical Monday-Friday, are you able to report to PNC Arena for work by 5:15 PM?
4. Are you able to work until approximately 10:30 PM on most nights? Please note that some events will last longer and check-out will be past 10:30 PM.
5. Are you available mornings and afternoons on weekdays (7:00 am-3:00 pm)?
6. Are you able to work Saturdays and Sundays?
7. Are you able to work in inclement weather (rain, cold, heat, snow, etc.)?
8. Are you able to stand long periods of time (approximately 4 hours)?
9. Are you able to lift up to 35 pounds?
10. Have you ever held a customer service job? If so in what position. Tell how you excelled in that position to provide excellent customer service. Explain any challenges you encountered in that position.


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Facility Operations/Security: Usher/Ticket Taker
Part-Time Parking Cashier - Carolina Hurricanes (Raleigh, NC)

 The position of Cashier is responsible for collecting parking payments and vouchers from patrons, and facilitating efficient traffic control by directing guest's vehicles into proper parking lots, roadways, and other areas before and after arena events. The starting pay rate for this part-time position is $9.00 an hour.
 

Qualifications:

Must be at least 18 years old and speak fluent English. Applicants for Cashier must possess the ability to make accurate cash transactions, and have excellent communication and customer service skills. Must be able to stand for long periods of time (approx. 4 hours), and willing to work outside in all inclement weather conditions (rain, cold, heat, etc.). Must be able to lift up to 35 pounds.

The position of Parking Cashier requires the ability to work a flexible work schedule including hockey games, basketball games, and a variety of concerts and family shows scheduled on weeknights, Saturdays and Sundays and occasional holidays. The applicant must be willing to work a few events classified as "mandatory" by arena management, and available for at least 60% of all arena events scheduled per month during hockey and college basketball seasons, September through early June. Most start times for this position are flexible from 4:00 pm to 5:15 pm on weekdays, often earlier on weekends.

All applicants must be available for weekday and weekend assignments. This is a year-round position.

Must pass a criminal background check. Incomplete applications will not be considered.  PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. On a typical Monday-Friday, are you able to report to PNC Arena for work by 5:15 PM?
3. Are you able to work until approximately 10:30 PM on most nights? Please note that some events will last longer and check-out will be past 10:30 PM.
4. Are you available mornings and afternoons on weekdays (7:00 am-3:00 pm)?
5. Are you able to work Saturdays and Sundays?
6. Are you able to work in inclement weather (rain, cold, heat, snow, etc.)?
7. Are you able to stand long periods of time (approximately 4 hours)?
8. Are you able to lift up to 35 pounds?
9. Have you ever held a customer service job? If so in what position. Tell how you excelled in that position to provide excellent customer service. Explain any challenges you encountered in that position.
10. Have you previously been employed by PNC Arena? If so, when and in what department


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Facility Operations/Security: Maintenance
Part-time Ice Crew - Carolina Hurricanes (Raleigh, NC)

Work on PNC Arena Ice Crew during Carolina Hurricanes Hockey Games ice skating with a shovel during TV time outs and wiping down the hockey glass. Must clean the hockey glass before games. Assist during any ice installations and ice removals. Work any other ice event at PNC Arena such as Disney on Ice etc. Other Field of Play projects as required.

A qualified candidate:

• Must be a team player with the ability to work the majority of 43 home games which includes nights, weekends and holidays
• Must be able to interact with fans, players, coaches and referees while on the ice area
• Must have adequate ice skating ability to perform TV timeout shoveling procedures
• Must have the ability to provide superior customer service to all fans
 

Qualifications

Ice skating experience required. Able to lift 75 pounds and able to assist in spectator glass changes. Candidate must be self-motivated as supervision will be limited.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Security
Part-time 24 hour Security Officer - Carolina Hurricanes (Raleigh, NC)

 Responsible for the 24-Hour Security of PNC Arena. This includes, but is not limited to conducting building tours and patrols, writing reports, maintaining logs, providing building access for employees, visitors, vendors & contractors, making appropriate emergency contacts as needed, monitoring security equipment, protecting company and/or tenant assets and providing a safe working environment. 

 Qualifications

Must be at least 18 years old. Must possess valid driver’s license and have reliable transportation. Must have valid contact information on file at all times (ie phone number, email address). Basic computer knowledge is recommended. Must possess excellent written, verbal & customer service skills.

Must be able to lift up to 50 lbs. Must be able to stand for long periods of time and climb stairs as needed. Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work between 3:00 PM - 5:00 PM on weekdays.

High School diploma or its equivalent preferred. Previous security, military or law enforcement experience a plus. Must pass a criminal background check.

Will be required to successfully complete NC State required Crowd Manager Training Certification within the first 120 days of employment.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled gulity to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Security
Part-time Event Security Officer - Carolina Hurricanes (Raleigh, NC)

Event Security Officers will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. Security officers will maintain order before, during and after events.

Event Security Officers will be assigned to a variety of posts during an event. Many of these posts are ‘standard’ posts for a given type event at PNC Arena. Examples are guest and patron screening and searching using walk through metal detectors and/or handheld wands, posts on the arena floor managing access to the floor. A majority of the Event Security Officer posts will be at PNC Arena external doors. Specific post assignments are subject to change from event to event. All event security officers must be able to work at any vacant post as needed.

Qualifications

Must be at least 18 years old. Must possess valid driver’s license and have reliable transportation. Must have valid contact information on file at all times (ie phone number, email address). Basic computer knowledge is recommended. Must possess excellent written, verbal & customer service skills.

Must be able to lift up to 50 lbs. Must be able to stand for long periods of time and climb stairs as needed. Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:30 PM on weekdays.

Will be required to successfully complete State of NC required Crowd Manager Training Certification within the first 120 days of employment.

High School diploma or its equivalent preferred. Previous security, military or law enforcement experience a plus. Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)

Provide administrative assistance for the Concessions department during event close out and entering information into the Quest system. During the event, responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader at stand(s). Ensure that the inventory is maintained according to management guidelines. May be responsible to instruct other employees per management instruction. Assist in providing exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Requires cashier experience. Must be capable of operating independently or jointly with another co-worker. 
 

Qualifications

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.  

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you have any experience handling cash or credit card transactions? If yes, explain.
4. Do you have any retail or food and beverage experience. If yes, explain
5. Do you currently work another job? If yes, what hours/days?
6. Do you have Microsoft Office experience. If yes, describe what programs you are familiar with and your experience level.


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Facility Operations/Security: Server/Concessions
Part-time Barista - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific coffee kiosk for an event. Ensure that the inventory relating to coffee preparation is maintained according to management guidelines.

Perform duties as necessary to accomplish timely delivery of coffee items. Must be able to perform several techniques of coffee making.

Maintain proper procedures, temperatures and portion control to deliver Coffee, Latte, Cappuccino and other specialty coffees

Maintain a clean working environment, proper hygiene of the coffee equipment and cooking area during and at the end of an event.

Assist in providing exceptional customer service to the guests. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including co-workers, subordinates and guests.

Qualifications

Must be at least 21 years old. Previous Barista experience preferred.
 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment. 

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 
PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Describe your cooking skills.
4. What are your cooking interests?
5. Are you currently enrolled in or have you completed any culinary classes? If yes, explain.
6. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

  • Must be at least 18 years old. Previous cashier experience required.
  • Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment.
  • Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.
  • Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience? If yes, explain.
6. Have you ever worked in a job where you were responsible for inventory? If yes, explain?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

  • Must be at least 21 years old. Previous bartending experience preferred.
  • Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.
  • Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment
  • Must pass a criminal background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you have any bartending experience or credentials? If yes, explain.
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any food and beverage experience. If yes, explain.
6. Have you ever worked in a job where you were responsible for inventory? If yes, explain?
7. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Describe your cooking experience in a restaurant environment.
4. Are you currently enrolled in or have you completed any culinary classes? If yes, explain.
5. What are your cooking specialties?
6. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
Qualifications

  • Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.
  • Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed.
  • Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment
  • Must be able to work flexible work schedule including nights, weekends, and holidays.
  • Must be able to report to work by 5:00 PM on weekdays.
  • Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any food and beverage experience. If yes, explain.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Qualifications

-Must be at least 18 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience. If yes, explain.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience. If yes, explain.
6. Do you have any experience managing or supervising employees? If yes, explain.


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Facility Operations/Security: Food/Beverage Management
Part-time Cash Room Attendant - Carolina Hurricanes (Raleigh, NC)

Cash Room Attendant is responsible for counting, assigning and verifying gate receipts, cash banks and cash reconciliation documents.  Also assigns and verifies counted cash banks for all food and beverage locations within the arena.  Additional responsibilities include counting the cash vault, counting coin and currency using automated equipment counters, creating various reports using Excel, Word and Quest, making cash pickups from concession stands (escorted via security guard) making bank deposits and balancing the vault.  

Qualifications

Must be at least 18 years old. Must have excellent communication, strong customer service skills as well as exceptional attention to detail.  Previous coin/currency handling experience and above average math skills are preferred. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds. 

All shifts include late night hours (approx. 11:00 pm – 11:30 pm for hockey/basketball, up to 1:00 am for some concerts) weekends and holidays.   

Candidates must be available to report for work Monday – Friday shift between 3:30 – 4:00 p.m. Weekend/Holiday report times will vary based on Event time. 

Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suites Loge Attendant - Carolina Hurricanes (Raleigh, NC)

The Loge Attendant is responsible for preparing an individual loge suite (stock with appropriate paper goods, setting up induction warming units, inventory of mini-bar fridge contents) and the bar (cut fruit, stock paper goods, bottled beer, liquor and wine) prior to customer arrival. Reordering food items if needed by entering orders into Quest system through each event. Take beverage orders from guests for all alcohol products and enter orders into Quest system.  Mix and serve alcohol according to company policy as well as North Carolina Alcohol Law Enforcement (ALE training required).  Responsible for collecting drink voucher or credit card/cash payment from client for each alcohol drink.  All orders processed and paid via Quest point of sale system - will prepare and present guest checks to loge client for payment. Loge cleanup and restocking is required following every event. Attendant will provide excellent professional customer service for our Loge guests.

Additional responsibilities include inventory, cash/credit card handling, restocking and cleaning loge suite area.  Must accurately account for cash drawer and credit card payments.  Work with all staff members.

Qualifications

Must be at least 21 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds.

Previous banquet, country club or high end restaurant experience is preferred.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift two (2) hours prior to the event time of each scheduled event (i.e. 5:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Champions Club Server - Carolina Hurricanes (Raleigh, NC)

Champions Server is responsible for preparing the 374-seat area for events (primarily hockey and basketball events only). Includes making tea, coffee, filling water dispensers, stocking and replenishing all paper products at the two (2) beverage stations and two (2) buffet food stations. Take beverage orders from guests and deliver to their seat(s), collect payment and provide to bartending staff for processing. Observe company policy as well as North Carolina Alcohol Law Enforcement (ALE training required). Clear and clean tables/sitting areas as needed. Order paper goods at the end of each shift for the next event.

Qualifications

Must be at least 21 years old. Must have excellent communication and customer service skills as well as exceptional attention to detail. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds. Must be able to work in an extremely fast paced environment.

A flexible work schedule is required including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey and basketball) scheduled on nights, weekends and holidays. You must be available to report for each shift 2-2.5 hours prior to the event time of each scheduled event (i.e. 4:30 p.m.- 5:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.
 

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)

Suite Beverage Runners are responsible for loading/unloading, stocking and inventorying suite orders to include: water, soda, juices, beer, wine, liquor and specialty drinks. Prepares individual printed beverage orders, pulls product from inventory, packages and delivers to proper suite location. Cleaning and ending inventories are required to be completed at the end of every event.

Qualifications

Must be at least 18 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. Should be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 50 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. Your must be available to report for each shift 1-1.5 hours prior to the event time of each scheduled event (i.e. 6:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)

Suite Runners are responsible for prepping and assembling food, snack and condiment orders from printed production reports, delivering pre-ordered and event day food items to the proper Suite. Also responsible for removing and clearing all dishes, utensils and other items after the events have ended.

Qualifications

Must be at least 18 years old. Must be at least 21 years old to operate an optional dessert cart (includes serving alcohol). Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. 

Must be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 35 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 3-4 hours prior to the event time of each scheduled event (i.e. 3:00-4:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Event Guest Relations
IGS Energy Zone Attendant (Part-Time) - Columbus Blue Jackets (Columbus, OH)

Job Title: IGS Energy Zone Attendant (Part-Time)

Department: Corporate Development

Supervisor: Partnership Account Specialist

FLSA Status: Non-Exempt

Prepared By: Human Resources

Prepared Date: 08/03/2016

Location: Columbus, Ohio

Summary

Responsible for dedicated children's area on the main concourse at Nationwide Arena during events.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Responsible for set-up, operation and monitoring of street hockey rink and a unique interactive playground game during Columbus Blue Jackets games and events.

Ensure all games and equipment are safe for use.

Locking of equipment and area during third period of all Columbus Blue Jackets home hockey games.

Must be available to work nights, weekends and holidays.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and talk or hear.  The employee is occasionally required to walk.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a U.S. citizen, permanent resident of the U.S. or otherwise authorized to work in the United States?


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Facility Operations/Security: Maintenance
Operations Changeover Crew (Part-Time) - Columbus Blue Jackets Arena Management (Columbus, OH)

Department: Operations

Supervisor: General Operations Supervisor

Location: Columbus, Ohio

Summary

Under general supervision, this position assists with maintenance and providing labor to prepare Nationwide Arena for hockey games or other events.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

Assists with converting Nationwide Arena from one function to another, including set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasherboards, meeting rooms, concourse set-ups, dressing rooms, concert floor chairs, and other event-related equipment.

Assist in the configuration of arena bowl seating and rails.

Assists with fixing seats, grounds clean-up, snow removal, etc. 
Perform cleaning and maintenance on operations department equipment, keeping work areas and equipment organized and functional.


Follows all safety precautions and emergency procedures established at the facility; reports safety and damage concerns to the manager.


Work extended and/or irregular hours including nights, weekends and holidays as needed (schedule will be based on event schedules, staffing needs and employee availability).

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to walk.  The employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; outside weather conditions and vibration. The noise level in the work environment is usually moderate.


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Facility Operations/Security: Facility/Venue Management
Assistant Parking Manager - First Niagara Center (Buffalo, NY)

Summary

Assist the Parking Manager in overseeing all aspects of First Niagara Center and HARBORCENTER parking operations.

Core Responsibilities

1.     Train, schedule, supervise and discipline employees.

2.     Accurately and responsibly handle, count, and record cash received from daily, monthly and event parking.

3.     Deliver a high level of service to both internal and external customers at all times.

4.     Act as a point of contact between engineering, maintenance, and housekeeping to properly maintain parking ramps, lots and equipment.

5.     Strong writing, verbal and record keeping skills will be required to counsel employees and initiate records, reports and to complete other elements of the job.

6.     Perform all other duties as assigned.

7.     Maintain strict confidentiality of all issues worked with.

8.     Assist in various project work as necessary.

9.     Maintain open communication with Parking Manager and supervisors at all times.

10.  Maintain a professional attitude and appearance at all times.

11.  Perform other duties and tasks as assigned or become evident.

12.  Follow and enforce all First Niagara Center and Harborcenter policies and procedures.

Minimum Qualifications for the Position

High school education or equivalent is required. Supervisory experience in a service environment preferred. Prior cash handling experience preferred.

Physical Requirements

Must be able to lift at least fifty (50) pounds.  Must be able to walk, stand for long periods of time, climb stairs and move freely and sometimes rapidly about the parking facilities in response to emergent situations. Must be able to use radio and electronic equipment.  Must be able to work outside in all types of weather.  Must be able to work flexible hours that can include days, evenings, nights, weekends, holidays and shift work as needed.

Critical Competencies

Service orientated

Effective communicator

Collaborative

Solutions minded

Approachable


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Security
First Niagara Center/Buffalo Sabres Job Fair - First Niagara Center/Buffalo Sabres (Buffalo, NY)

Open Interviews at the First Niagara Center/Buffalo Sabres

Part-time positions are available in Security, Changeover & Parking. 

Security
To ensure the safety and enjoyment or our guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications. Monitoring and controlling the movements of patrons, visitors and contractors using various methods is also a main component of the job.

Changeover
Set up furniture, staging, equipment, supplies, and materials for a variety of events held at the arena.  Maintains grounds at the facility.

Parking
To ensure the safety of our guests, contractors and employees while they are entering and exiting the parking ramp and parking lots, all while maintaining a high level of customer service. To ensure the safety of guests, contractors, and employee’s vehicles while they are attending an arena event. Monitoring and controlling the movements of patrons, visitors and contractors using various methods service is also a main component of the job.

Must be 18 yrs. or older, able to work nights, weekends & holidays.  

Equal Opportunity Employer


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Custodial/Housekeeping
PT Housekeeping - Florida Panthers (Sunrise, FL)

These roles are responsible for ensuring timely completion of the custodial operations specific to the BB&T Center Arena. Responsibilities include proper use and handling of cleaning products, chemicals, equipment as well as inventory control and quality assurance.

Detailed Description:

  • Ensures proper usage of supplies and equipment throughout the Arena.
  • Safely operates and maintains all types of cleaning machinery and equipment.
  • Ensures proper use of cleaning chemicals and agents. 
  • Conducts building inspections.
  • Ability to properly utilize new equipment and follow safety procedures prior to using this equipment.
  • Performs a variety of cleaning/maintenance duties as assigned including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs and window cleaning.
  • Removes trash from premises.
  • Completes daily work orders as scheduled.
  • Responsible for maintaining the appropriate level of sanitary and cleaning supplies for assigned areas. Maintains assigned equipment in good working condition.
  • As applicable, cleans restrooms, sweeps and mops floors. Refills all dispensers such as hand towels, toilet paper & hand soap. Cleans toilets, urinals, sinks, mirrors & counters. Empties/removes trash. Reports any discrepancies or deficiencies to manager.
  • Follows safety procedures and maintains a safe work environment.
  • Other duties as required.

Special Requirements:

  • Ability to lift 25 - 50 lbs.
  • Ability to work in an upright standing position for long periods of time (8-12 hours/day).
  • Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain)
  • Walk and climb stairs.
  • Reach with hands and arms.
  • Ability to quickly and easily navigate the property/building as required to meet the job functions.
  • Ability to work extended/flexible hours and weekends based on project requirement.
  • Climb ladders and work at heights above ground level (maximum 3 ft).
  • Ability to interact effectively with management and peers

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Can you work overnight shift?
2. Are you available evening and weekends


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Facility Operations/Security: Facility/Venue Management
Safety & Health Compliance Manager - Honda Center (Anaheim, CA)

The Safety & Health Compliance Manager will be responsible for implementing occupational safety and health policies and procedures to ensure compliance with Federal and State Occupational Health and Safety regulations and guidelines, industry trends and best practices throughout the whole organization. This individual will partner with various entities and locations on all aspects of Safety and Health compliance.

Honda Center offers a competitive salary and comprehensive benefits package. EOE

Examples of Essential Duties/Responsibilities:

  • Assists with the design, implementation and updating of safety policies and procedures in compliance with Federal and State OSHA laws and regulations
  • Inspects and evaluates all workplace environments, equipment, and practices, in order to ensure compliance with safety standards and regulations
  • Recommends process and product safety initiatives that will reduce employees' exposure to work hazards (forklift, scissor lifts, slip and fall, etc.) and fleet safety
  • Collaborates with Site Directors to manage the Emergency Evacuation Plan for Honda Center and other locations within the company
  • Works with Director, Risk Management to manage workers’ compensation claims:
    • Reports employee work related injuries to workers’ compensation carrier and acts as the primary contact for the claims adjuster
    • Coordinates with other departments in collecting information pertaining to employee’s work related injury
    • Provides a monthly workers’ compensation claims summary report to Director, Risk Management
    • Participates in claims review meetings
    • Conducts employee injury investigation to identify root cause and corrective action needed to prevent injury and provide injury investigation report to Director, Risk Management
  • Maintains company Electronic Safety Management System OSHA 300 and 300A logs for each location
  • Provides monthly and quarterly TRIR and DART reports to Director, Risk Management for all locations and for entire organization, to trend injuries and demonstrate safety measures to reduce injuries in the workplace
  • Conducts incident investigation of any guest reported incident or claim and provides investigation report to Director, Risk Management
  • Performs ergonomic evaluations of employee workstations as needed, including sit/stand workstation assessments
  • Develops and maintains a training calendar for all locations
  • Develops, coordinates and conducts training programs, regarding safety, emergency evacuation, fire and life safety, to increase proficiency in safe practices and promote safety consciousness as well as loss prevention
  • Organizes and directs the Safety Committee
  • Works with Human Resources to develop and provide new employee orientation safety material 
  • Builds and maintains positive working relationships with local OSHA, Fire, Police, City and Health Department representatives
  • Partners with others in Risk Management on various other projects as needed
  • Keeps up-to-date on safety and health compliance best practices and trends by attending, when necessary, any business industry conferences, webinars, workshops related to safety and health compliance
  • Responsible for special projects and miscellaneous duties as assigned

 Specific Qualifications/Abilities:

  • BA/BS in Safety, Health or similar field, or equivalent work experience
  • Minimum five years’ experience in the safety and health compliance industry
  • CSP Certification highly desirable
  • Proven skills and competencies in the following areas:
    • Collaborative Leadership
    • Discernment/Judgment
    • Professionalism
    • Problem Solving
  • Advanced experience in development of safety programs and training module design
  • Strong training and presentation skills in front of multiple groups or audiences, i.e. Executive Management and large groups
  • Energetic and great work ethic, with the ability to work independently and in a team environment
  • Detail Oriented and able to meet deadlines
  • Ability to work effectively with individuals from diverse backgrounds
  • Available to work nights and weekends as needed
  • Ability to travel to various facilities located in Southern California
  • Current California Driver’s License
  • Strong skills in the Microsoft Office
  • Food and Beverage Industry experience preferred, not required
  • Arena and Ice/Inline Rink experience preferred, not required
  • Ability to read and speak Spanish, preferred not required

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a BA/BS in Safety, Health or a similar field?
2. Do you have 5 years experience in the safety and health compliance industry?
3. Do you have training & presentation skills?
4. Are you available to work nights and weekends?
5. Do you have Food and Beverage Industry experience?
6. Do you have Arena or Ice/Inline Rink experience?


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Facility Operations/Security: Security
Security Officer (Part-Time) - Minnesota Wild (St. Paul, MN)

Position Summary/Description: The purpose of this position is to observe and report any conditions which may negatively affect the safety and/or security of the Xcel Energy Center, 317 On Rice Park and the RiverCentre Complex.

Responsibilities/Essential Functions

  • Observe conditions or incidents and report incidents/conditions to the appropriate management staff and/or St. Paul Police/Fire Departments
  • Walk the campus to perform timely and accurate security/safety patrols including stairwells
  • Respond to requests for assistance from MSE staff and visitors for a variety of security issues (fire, medical emergencies, etc.)
  • Monitor and assist in programming all-access control security systems and identification badges for our campus
  • Attentively monitor and operate security camera systems and digital recording devices
  • Gather and report any information about unusual events that occur on our campus
  • When requested, provide escorts of persons to and from locations within the campus facilities
  • Freight management – monitor and track deliveries, lift, push, and pull freight to move and deliver it when needed
  • Will work different days and shifts depending on need
  • Other event-related duties as assigned

Position Requirements

Formal Education & Certification

  • 6 to 12 months experience in security-related field, preferably experience in uniformed contract security company
  • High school diploma or equivalent experience
  • First aid certification preferred

Knowledge & Experience

  • Strong interpersonal/customer service skills
  • Ability to communicate effectively with clients and other department personnel and management
  • Previous experience with Closed Circuit Television (CCTV) or Access Controls systems helpful

Work Conditions

  • Ability and flexibility to work day, evening, overnight hours and holidays
  • Must be able to pass a background check
  • Lifting requirements – must be able to lift a minimum of 20 pounds and occasionally up to 50 pounds
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, etc

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Facility Operations/Security: Maintenance
Part Time Ice Crew Technician - Nashville Predators (Nashville, TN)

Job Title: Part Time Ice Crew Technician – Hockey Operations
Department: Operations
Job Reports To: Ice Manager

 

The Nashville Predators are seeking energetic, outgoing and dependable part time candidates to assist with rink maintenance during home hockey games and scheduled events.  The deadline for applications is August 26, 2016.

Major Responsibilities/Activities:

  • Coordinate and participate in the pre and post-game cleaning duties

  • Participate in pre-game ice set-up

  • Cleaning the ice during TV time outs

  • Assist with in-arena maintenance

  • Participate in precise set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasher boards, meeting rooms, concourse set-ups, dressing rooms and other event related equipment.

  • Maintain all equipment in excellent working order including preventative maintenance and repair of facility permanent and telescoping seating.

  • Perform cleaning and maintenance on operations department equipment, keep work areas and equipment organized and functional.

  • Works safely, quickly, and efficiently to meet all deadlines.

  • Possess a team player mentality; must be able to adapt to changes and work in a multi-client environment.

  • Assist with supervising the work of temporary labor staff.

  • Comply with OSHA/TOSHA regulations.

  • Perform other duties as assigned.

Minimum Requirements:

  • Must be 18 years of age

  • Comfortable in front of large crowds

  • Ability to follow written and oral instructions and complete standardized checklist forms

  • Must have a flexible schedule and be willing to attend all practices, games, and other related activities

  • Energetic and outgoing personality

  • Exceptional communication skills

  • Responsible

  • Team oriented individual

  • Work under high demand/high stress

  • Hockey Knowledge preferred

 

Preferred Requirements:

Local residents preferred

Essential Physical Functions:

  • Ability to work long/ or irregular hours including nights, weekends and holidays.

  • Capable of carrying portable and fixed ladders, accessing remote areas of the facility, working with hand and power tools, communicating via portable radio, reading and comprehending blueprints and drawings.

  • Ability to work with and around water ice/ freezing temperatures for extended periods of time.

We will be in touch with applicants prior to Friday, Sept 2, 2016. We will be inviting a select group of applicants to interview and skate at Bridgestone Arena on Friday Sept 9, 2016.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please rate your level of ice skating expertise 1-5, 5 being the highest.


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Facility Operations/Security: Facility/Venue Management
Director, Facility Operations - Nashville Predators (Nashville, TN)

Job Title: Director of Operations

Department: Arena Administration, Operations

Job Reports To: Vice President of Facilities

Status: Exempt

Major Responsibilities/Activities:

·        Oversee hiring, training and managing of the operations department for full-time and part-time conversion and ice technician staff members.

·        Training, scheduling and managing the operations department conversion staff members and any temporary and sub contract labor needed in maintaining facility event related equipment, and other systems required for safe and efficient operation.

·        Prepare weekly work schedules, expedite event related information to subordinates.

·        Conduct daily building walk-through to ensure that all operations equipment is stowed safely and in the correct storage place, maintaining shop, marshalling and operations storage areas, as well as mechanical and equipment rooms.

·        Formulating, managing and tracking the yearly operations department operating budget. 

·        Assist in the preparation and negation of service agreements for the maintenance contracts and other services as needed.

·        Development and implementation of operating procedures.

·        Implement and train Operations Department conversion employees on the operating procedures, preventative maintenance schedules, emergency plans and safety management policies that conform to Powers Management standards.

·        Determine work procedures, prepare work schedules, expedite work flow, and examine work for completeness and quality.

·        Install and maintain a NHL quality ice surface, and maintain the ice maintenance equipment. 

·        Purchase and maintain all production and ice equipment.

·        Other miscellaneous duties including serving as facility Manager on Duty, attending facility staff and senior management staff meetings, coordinating and leading monthly operations staff meetings, and serving on other committees as a representative of the operations department. 

·        Inspect operating functions to evaluate efficiency methods; investigate, analyze and resolve operational problems and complaints, conduct regular staff meetings to discuss procedures, problems and explain policy changes.

Minimum Requirements:

·        High School graduate

·        Graduation from an accredited college or vocational school with an emphasis in sports administration or industrial  engineering or another related field

·        Minimum of five (5) years related experience in public assembly facility management

·        Three to five (3-5) years of experience in a similar supervisory or management position.

·        Possess basic working knowledge of facilities including HVAC, electrical, lighting, audio visual and mechanical systems

·        Excellent computer skills

·        Possess strong organizational and communication skills and be a strategic thinker and planner with a proven track record of success in facility management

·        Possess interpersonal and supervisory skills

·        Valid Drivers License in the United States and insurable in the state of Tennessee

Essential Physical Functions:

·        Lifting and carrying up to 75 lbs.

·        Ability to work long and/or irregular hours including nights, weekends, and holidays.

·        Ability to respond to visual and audible alarms from building automation and life safety systems

·        Ability to read set up diagrams for lay out and installation of seating, staging, football turf, basketball flooring, transition flooring and ice floor cover and carpet

·        Knowledge of retractable seating, fixed seating, ice rink wall and glass systems maintenance and repair

·        Capable of carrying and climbing portable and fixed ladders, accessing remote areas of the facility and working with hand and power tools, communicating via portable radio, reading and comprehending blueprints and drawings

Equipment Used:

·        PC and other general office equipment.

·        Various power and hand tools.

·        Forklift, Zamboni, scissor lifts, boom lifts, motor vehicle (company truck), and other light duty machinery

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Security
Public Safety Officer - Part Time - Nashville Predators (Nashville, TN)

Job Title: Public Safety Officer, Part-time                                  

Department: Public Safety

Job Reports to: Public Safety Supervisor

 

Brief Overview of Position:

Public Safety Officers will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. They will maintain order before, during and after events. Public Safety Officers will be assigned to a variety of posts during an event. Examples are guest screening using walk through metal detectors and/or handheld wands, posts securing access to restricted areas of the facility or securing parking facilities for events. Positions may require standing for long periods of time. Specific post assignments are subject to change from event to event. All officers must be able to work any position as needed.

Areas of Responsibility:

·         Provide friendly customer service

·         Perform security related functions

·         Respond to calls and incidents at the facility

·         Verbally answer questions from staff and the public

·         Perform other duties as assigned by Public Safety Management

Minimum Requirements:

·         18 Years Old

·         High School Diploma or equivalent

·         Friendly, outgoing personality with a desire to serve the company and public

·         Available to work a variety of shifts, including evenings, weekends and some holidays

·         Customer service experience

·         Ability to speak and communicate clearly with others. Strong interpersonal skills

·         Basic computer skills

·         Must possess valid driver’s license and have reliable transportation

·         Previous security experience an asset

·         Applicants must pass a background check  

·         Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license

Work Conditions:

·         Physical requirements include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, etc.

·         Must be able to stand or walk for long periods of time and climb stairs

·         Must be willing to work in adverse conditions in outside positions when assigned

·         Lifting requirements – must be able to lift a minimum of 50 lbs


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Facility Operations/Security: Maintenance
Operations Conversion Technician - Part Time - Nashville Predators (Nashville, TN)

Job Title: Part Time Operations Conversion Technician

Department: Operations

Job Reports To: Operations Supervisor

 

Major Responsibilities/Activities:

·         Participate in precise set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasher boards, meeting rooms, concourse set-ups, dressing rooms and other event related equipment.

·         Maintain all equipment in excellent working order including preventative maintenance and repair of facility permanent and telescoping seating.

·         Perform pre/post event or conversion inspections and document with completed checklists to ensure the proper conditions and that all safety aspects are reviewed.

·         Perform cleaning and maintenance on operations department equipment, keep work areas and equipment organized and functional.

·         Works safely, quickly and efficiently to meet all deadlines.

·         Possess a team player mentality; must be able to adapt to changes and work in a multi-client environment.

·         Assist with supervising the work of temporary labor staff.

·         Comply with OSHA/TOSHA regulations.

·         Perform other duties as assigned.

Minimum Requirements:

·         High School graduate or equivalent.

·         Some experience in operation of light machinery.

·         Prior conversion or event experience preferred.

·         Ability to read and write and to follow written and oral instructions and complete standardized checklist forms.

·         Ability to work long and/or irregular hours including nights, weekends and holidays.

·         Required to work long hours on event days.

·         Ability to safely and efficiently operate hand and power tools.

Essential Physical Functions:

·         Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 100 pounds, capable of performing heavy manual labor for extended period.

·         Ability to climb portable and fixed ladders.

·         Ability to work in extreme temperature changes from ice arena to outdoors in inclement weather.

·         Ability to walk and stand on concrete and uneven surfaces for at least 8 hours per day.

·         Ability to bend, kneel and work with arms raised for prolonged periods of time.

·         Ability to climb over and into heavy equipment several times per day.

·         Occasional working at heights above 10 ft.

·         Exposure to bright lights, extreme temperatures, loud noise, dust.

Equipment Used:

·         Various power and hand tools (including but not limited to sockets, wrenches, hammers, drills, impact wrench, allen wrenches, and screwdrivers).

·         Light trucks, scrubbing machines, forklift, suction cups, pallet jacks, and man lifts.

 

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Usher/Ticket Taker
Usher/Ticket Taker - New Jersey Devils and Prudential Center (Newark, NJ)

Job Summary:

  • Usher/ Ticket Takers provide professional and exemplary customer service to all guests, employees, and the community at every event, in adherence with Prudential Center rules and regulations to ensure a safe and world class environment.

Primary Duties:

  • Greeter/Internal Director – responsible for greeting guests properly in various locations of the building, directing them to desired locations, and ensuring proper crowd flow
  • Ticket Taker – responsible for scanning tickets appropriately upon entry and ensuring that invalid tickets are not permitted into Prudential Center
  • Usher – responsible for maintaining assigned sections of seats by checking the area before and after an event, only permitting the correct tickets, monitoring crowd behavior, and reporting various incidents or needs to the appropriate parties
  • Escalator Attendant – responsible for pacing guests as they enter and exit the escalators to ensure the safety of our guests, being attentive to safety hazards, and reporting incidents as needed
  • Access Control – responsible for allowing only valid tickets or credentials into specific areas of the building, not permitting spirits to leave certain spaces, and scanning tickets and/or providing wristbands or stamps to guests when needed
  • Giveaway Staff – responsible for distributing programs or other promotional items to guests during ingress, the event, or egress
  • Fill In Staff/Breakers – all usher/ticket takers are expected to fill in any position as needed during any point of the event and will possibly become breakers during events to assist in giving co-workers breaks in various areas and positions around the building

Key Job Components:

  • Provide World-Class service to all guests, vendors, and employees at all times
  • Develop and maintain positive working relationships with all employees and vendors
  • Anticipate and respond professionally to guests’ needs, concerns and questions
  • Check assigned areas pre and post event; proactively report and address needs prior to doors opening and follow up to ensure issues are resolved
  • Learn all arena policies, procedures, locations, and event specific information provided
  • Recognize/check all ticket types and provide guests with friendly, accurate directions
  • Monitor assigned sections and surrounding areas to identify issues, report and notify appropriate personnel, and ensure compliance with arena policies, cleanliness, and safety
  • Adhere to all Company policies and procedures, including uniform and appearance guidelines
  • Communicate effectively, both in writing and verbally
  • Work well with others, assist teammates, and perform and complete a variety of duties, often changing from one task to another, without the loss of efficiency or composure within Guest Services guidelines
  • As necessary, handle tough, high-pressure situations while remaining calm and professional
  • Work may be in steep areas (approx. 60 feet high), in cooler or warmer temperatures; indoors, outside, or right at the doors and involve standing for 4-6 hours
  • Complete other duties as assigned by Guest Services supervisors and managers

AVAILABILITY:

  • Must be available to work 70% of events each month, mandatory events as determined by management, and able to report for the following schedule.
    • Available to work holidays as needed
    • Ability to work until 12:00am or later per event needs
    • Available all day every Saturday and Sunday
    • Available to report by 5pm on weekdays (Monday through Friday)

Devils Arena Entertainment LLC is an Equal Opportunity Employer


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Facility Operations/Security: Security
Guest Services Security - Peabody Opera House (St. Louis, MO)

Summary:

Responsible for ensuring the safety and comfort for all the guests that enter the facility, while providing a positive guest experience.

  • Greet all guests as they enter assignment area or through entrance.
  • Assist Guest Service Hosts with taking tickets when needed.
  • Practice good verbal communication and attempts to diffuse situations without force.
  • If necessary, ejects guest(s) with minimum force and disruption to the event and other guests.
  • Practice good radio etiquette.
  • Perform visual, pat down and metal detecting searches at entrances.
  • Maintain a valid St. Louis City or St. Louis County Security license at all times.
  • Responsible for enforcing guest pass out procedures and monitoring outside smoking areas.
  • Provide wheelchair escorts as needed.
  • Perform access control by permitting only authorized person to enter an assigned area.     
  • Provide guests with accurate building and event information.  
  • Resolve basic seating issues like… relocations, duplicate tickets and ADA Seating.
  • Assist with the event set including moving tables, stanchions, metal detectors and signs.
  • Attend pre-event briefing.
  • Maintain Peabody Opera House Conduct and Appearance Standards.
  • Complete incident and ejection reports as required.
  • Visually monitor guests for prohibited items and respond accordingly with guest options.
  • Receive and resolve guest concerns, notify Supervisors or Management as needed.
  • Seat guests as needed and requested.
  • Ensure that guests are in their ticketed area, keep all aisles, portals and walkways clear.
  • Respond accordingly to guest illness, guest injury or emergency procedures.
  • Monitor area for policy compliance, safety concerns, and guest behaivor.
  • Take proactive steps to anticipate guest needs and prevent issues from escalating.  
  • Responsible for familiarizing themselves with all departments, building and guest polices.
  • Must be familiar with building/seating layouts, restrooms and emergency exits.
  • Maintain a safe and clean work environment.
  • Perform all other duties as assigned.
  •  Must be able to lift 50lbs.

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Facility Operations/Security: Event Guest Relations
Guest Services Manager - Prudential Center/New Jersey Devils (Newark, NJ)

Job Description

Job Title: Guest Services Manager

Department:  Facility Management

Reports To:  Director, Guest Services

Classification: Full-Time, Exempt

Prudential Center is a world-class sports and entertainment venue located in downtown Newark, New Jersey. Opened in October 2007, the state-of-the-art arena is the home of the National Hockey League’s (NHL) three-time Stanley Cup Champion New Jersey Devils, Seton Hall University’s NCAA Division I Men’s Basketball program, and more than 175 concerts, family shows and special events each year. Ranked in the Top 10 nationally by Pollstar, Billboard and Venues Today, Prudential Center is recognized as one of the premier venues in the United States and around the world, and welcomes 1.75 million guests annually.

Position Summary:

The Guest Services Manager is responsible for providing excellent guest service in all public areas of Prudential Center, and reports directly to the Director of Guest Services. This person is responsible for leading, planning, monitoring, directing, delegating, and managing all functions of the Guest Services department.  A number of part-time Guest Services employees report directly to the Guest Services Manager, including Guest Services coordinators and supervisors.  All event-day staff report to the Guest Services Manager indirectly through the Guest Services coordinators and supervisors.  The Guest Services Manager is responsible for hiring, promoting, taking corrective action and terminating Guest Services personnel, if necessary.  This demanding position requires the flexibility to work evenings, weekends, and holidays. This person must have experience managing large volumes of employees, guests, facility tenants and season ticket holders.

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities

Team Member Management

  • Recruits, interviews, selects, promotes, and on-boards Guest Services staff members according to the guidelines established by Human Resources and the Guest Services Director;
  • Creates, prepares and executes training programs for new hires;
  • Manages and monitors Guest Services employees in all areas of responsibility, including, but not limited to, all entrances, Event Level, Main and Upper Concourses, Premium Areas, and Elevators;
  • Creates and Maintains employee schedules based on business and event needs;
  • Monitors, coaches, and motivates supervisors and team members;
  • Manages employee recognition and incentive programs;
  • Documents employee incidents, counsels Guest Services team members as needed, and pursues corrective action in a progressive disciplinary manner (which may include terminations) to ensure compliance with policies/procedures;
  • Manages the ordering and upkeep of uniforms and uniform standards for team members;
  • Creates a fun, positive and inclusive team environment for all employees;
  • Leads by example and lives our company commitments, attributes, and values;
  • Manages various projects to improve team member experience;
  • All other duties as assigned.

Event Operations and Event Execution

  • Serves as the event lead on rotating basis and will be responsible for gathering event details, preparing event notes, ensuring adequate staffing, execution of event and follow up;
  • Serves as event support on rotating basis and will be responsible for monitoring team members, execution of event plan, and resolving Guest issues as needed;
  • Exercises discretion and independent judgment to make immediate decisions and communicate with Guest Services team and other departments to resolve issues;
  • Reviews, recommends, and creates day-to-day operational policies and procedures;
  • Manages all VIP services and premium areas pertaining to the department’s functions;
  • Reviews and recommends equipment, materials, and supplies needed;
  • Meets with Event Managers and clients to assist with planning events at Prudential Center;
  • Builds and maintains an effective working relationship with various service providers and vendors for Prudential Center to ensure quality customer service and presentation quality;
  • Works with the Guest Services team in managing large crowds in dynamic environments;
  • Monitors the safety of Guests during ingress, during the event, and egress;
  • Talks, listens and signals others to effectively exchange information in those various modes;
  • Receives and provides direction to effectively work as part of a team by responding to assistance requests throughout the facility;
  • All other duties as assigned.

Guest Services and Guest Experience

  • Maintains Prudential Centers’ positive reputation for WORLD-CLASS service;
  • Maintains and supports the brand standards and generate positive relations with guests;
  • Maintains open communications between the client, tenants, subcontractors, employees, and facility guests as it relates to the Guest Services team;
  • Resolves major guest issues including full investigation, employee & guest follow up;
  • Creates and implements Standard Operating Procedures for Guest Experience;
  • Leads the Guest Services department in the absence of senior leadership;
  • All other duties as assigned.

Qualifications:

  • BA/BS or equivalent is preferred;
  • Minimum of 5 years of event management experience;
  • Must have previous manager and customer service experience;
  • Previous experience in Sports/Entertainment or Hospitality is strongly preferred;

Specific Job Knowledge, Skills and Abilities:

  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;
  • Must have experience working with large groups of people/guests;
  • Must be highly organized, resourceful, quick learner and able to handle multiple projects simultaneously;
  • Must be able to operate within designated budget;
  • Must have exceptional guest and client service capabilities;
  • Must be able to work well with different personalities in a fast-paced environment and meet constant deadlines;
  • Must be able to handle highly sensitive and confidential information;
  • Must have exceptional interpersonal and telephone skills;
  • Must be proficient with Microsoft Word, Excel, PowerPoint and Outlook;
  • Must be able to read, listen and communicate effectively in English, both verbally and written;
  • Must have experience with a time management system, ABIMM is preferred;
  • Must demonstrate dependability and reliability by being punctual, working assigned and varying shifts and completing responsibilities in a timely manner is required.

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.  Must have the ability to stand, sit, crouch, and bend throughout the course of daily activities, and the ability to work in various climates based on the environment.

Work Environment

This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelors Degree?
2. Do you have a minimum of 5 years of Event Management experience?
3. Do you have previous experience with management and customer service?


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Facility Operations/Security: Event Guest Relations
Event Staff - The Florida Panthers (Sunrise, Fl)

We are looking for hard working, customer service oriented individuals with a pride and passion for Sports + Entertainment.  Employees will be responsible for a wide range of duties assigned on a week by week basis from events/game operations.  The staff will be exposed to a variety of aspects related to Sport Management and will provide those looking to enter a career in sports or event management valuable experience for career growth.

Job Titles:

  • Event Staff

  • Ticket Takers

  • Ushers

  • Security

Minimum Requirements:

  • High School Diploma/GED and an interest to work in events and/or sport management

  • Must be 16 years of age or older

  • Must pass criminal background check

Requirements:

  • These are part-time non-benefit earning positions.  Hours include days, nights, weekends and possibly holidays with approximately 10-25 hours per week

  • Ability to stand for long periods of time, bend and other duties associated with different sport and entertainment events is desired

  • Customer Service skills strongly desired


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Facility Operations/Security: Maintenance
Ice Technician - The Rinks - Anaheim Ice (Anaheim, CA)

Overview:

This associate is responsible for performing the daily activities required for maintaining proper ice conditions and the equipment for proper ice maintenance in accordance to facility standards additionally, responsible in assisting in all other operations in a manner supportive of Anaheim Ice, as outlined in the mission statement.

Responsibilities:

  • Demonstrate a high degree of knowledge and skill in operating ice-resurfacing machines in a professional demeanor.
  • Operate Ice resurfacing equipment in a safe manner to ensure Guest and Associate safety.
  • Efficiently and accurately, perform ice resurfaces in a timely manner.
  • Coordinate the maintenance of on-ice and off-ice related issues.
  • Contribute to the execution of on-ice and off ice events and activities in a timely manner.
  • Safeguard public sessions to assure exemplary Guest experience.
  • Enthusiastically service Guests while performing a multitude of diverse tasks.
  • Demonstrate the initiative and commitment to communication and teamwork to assure optimal guest service.
  • Adhere to first aid and emergency guidelines and procedures.
  • Monitor activity on ice and in other controlled areas.
  • Adhere to all OSHA Safety Standards and be alert and communicate safety / security problems to the Supervisor or Lead immediately.
  • Maintain all ice-related equipment to be safe and operable. Any repairs should be reported to the Supervisor / Lead immediately and General Manager.
  • Knowledgeable and performance of all ice resurfacing equipment in accordance to safety standards implemented within the maintenance certification training.
  • Adhere to manufacturer specifications when using equipment or materials in order to assure no risk to self, fellow Associates or Guests.
  • Assist in the repairs of ice resurfacing equipment as required.
  • Completion of daily Ice Maintenance voltmeter, hydrometer, and compressor readings to ensure the safe operations of ice equipment.
  • Adheres to optimum ice standards by edging daily therefore ensuring a safer ice surface for guests.
  • Maintain Air Quality Standards by assisting in the documentation of meter readings.
  • Maintain Anaheim ICE housekeeping standards for all areas of the facility including; Zamboni room, compressor room, lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices.
  • Assist in maintenance projects including periodic maintenance of facility equipment.
  • Assist in performing general maintenance throughout the facility.
  • Set up and maintain facility signage and displays where applicable.
  • Maintain ice resurfacers according to the daily maintenance logbook and proper documentation of necessary repairs or recommendations.
  • Monitor ice conditions; remove debris from ice surface and surrounding areas.
  • Adhere to all Anaheim ICE policies and procedures.
  • Other duties as assigned

Qualifications:

  • Must be 18 years of age or older
  • Must complete Ice Maintenance training with a certified Anaheim ICE Maintenance Associate.
  • Must pass a written, oral and practical Zamboni and Ice Maintenance Exam.
  • Able to work a flexible schedule consisting of varying days and hours.
  • Must be able to read equipment manuals, safety procedures and write reports, update logbooks, document repairs.
  • High School diploma or equivalent preferred.
  • Ice rink operations experience a plus.
  • Service minded, highly motivated self-starter, enthusiastic and energetic.
  • Demonstrates an understanding of the Anaheim ICE commitment to quality service, products and entertainment.
  • Possesses strong interpersonal and communication skills.
  • Consistently maintains a pleasant, professional and approachable style.
  • Thrives in a fast paced, dynamic environment where required to deal with a variety of individuals and personalities.

The Rinks offers a competitive salary. EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have Ice Rink experience?
2. Do you have Maintenance experience?


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Facility Operations/Security: Maintenance
Ice Maintenance Associate - The Rinks - Lakewood Ice (Lakewood, CA)

Overview:

This position is responsible for performing maintenance duties as required, maintaining proper ice conditions and upkeep on equipment, and should be capable of responding to and resolving building related problems and/or service requests in a timely manner. The incumbent of this position must be able to work independently, as well as in a team dynamic.  The position reports directly to the General Manager of The Rinks Lakewood ICE. 

Responsibilities:

Facility Maintenance

  • Maintain a flawless facility which exceeds guest expectations.
  • Conduct weekly walkthroughs of facility and ensure all fixtures are operable.
  • Perform required repairs/upkeep as needed to The Rinks facilities and miscellaneous equipment.
  • Maintain The Rinks housekeeping standards for all areas of the facility.
  • Provide services as required for special events, tournaments and competitions.
  • Oversee the installation and painting of ice surfaces annually and make any adjustments throughout the year.
  • Perform repairs and preventative maintenance on ice resurfacing equipment and compressors.
  • Resurface, edge, and perform maintenance on ice as needed.
  • Monitor refrigeration system and ice conditions, and maintain appropriate temperatures and thickness.
  • Repair drywall, paint, tile carpet, door and lock repair and other repairs as necessary
  • Installation and repair of basic plumping and electrical parts
  • Deal with outside contractors necessary for facility upkeep.
  • Maintain complete and accurate records of all maintenance activities utilizing daily, weekly, and monthly logs and checklists. 
  • Perform preventative inspections and maintenance
  • Responsible for ordering, receiving, and storage of maintenance materials.
  • Set up and maintain facility signage and displays where applicable.
  • Be on call for equipment failures or alarms.
  • Perform other duties as assigned.

Safety/Security

  • Adhere to first aid and emergency guidelines and procedures.
  • Adhere to all OSHA Safety Standards.
  • Maintain all facility equipment to be safe and operable.
  • Successfully complete necessary certification/training programs.
  • Adhere to manufacturer specifications when using equipment or materials in order to assure no risk to self, fellow associates, or guests.
  • Maintain air quality standards and the documentation of meter readings.
  • Assure facility remains compliant with all city and fire permits, inspections, and licenses.
  • Be aware of all safety procedures and communicate all safety/security problems to the General Manager.

Qualifications:

  • High School Diploma or equivalent
  • Minimum 2 years’ facility maintenance experience working in a structured organization. Familiarity in ice rinks a plus
  • Must be skilled in the use of various hand and power tools
  • Ability to operate forklift, scissor lift and aerial lift, a plus
  • Ability to read and write in English; basic computer proficiency
  • Excellent follow through skills, able to complete projects in a timely manner
  • Possess knowledge of hazardous materials and comply with proper disposal
  • Possess a valid California driver’s license and a good driving record
  • Requires prolonged standing and bending; ability to lift and carry up to 25 pounds
  • Ability to work a flexible schedule including nights, weekends and some holidays as required
  • Energetic, self-motivated and eager to lean new operation procedures
  • Possesses strong interpersonal and communication skills

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2 years' facility maintenance experience and familiarity in Ice Rinks?


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