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Current available jobs in Facility Operations/Security:


» Part-time Risk Manager - Carolina Hurricanes (Raleigh, NC)
» Part-time Facilities Technician - Carolina Hurricanes (Raleigh, NC)
» Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Commissary Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Suites Loge Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Barista - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Club Kitchen Dishwashers - Carolina Hurricanes (Raleigh, NC)
» Security Guard - Columbus Blue Jackets Arena Management (Columbus, OH)
» Assistant Building Engineer - Columbus Blue Jackets Arena Management (Columbus, OH)
» Housekeeping Assistant (Part Time) - Columbus Blue Jackets Arena Management (Columbus, OH)
» Tour Guide - Little Caesars Arena - Detroit Red Wings (Detroit, MI)
» Part Time Cleaners/Housekeeping - HARBORCENTER (Buffalo, NY)
» Concessions Manager - Honda Center Ducks (Anaheim, CA)
» Event Security - Part Time - KeyBank Center (Buffalo, NY)
» Usher, Part-time - Minnesota Wild (St. Paul, MN)
» Casual Labor - Event Crew (Part-time) - Minnesota Wild (St. Paul, MN)
» Casual Labor - RiverCentre/Roy Wilkins Auditorium Crew (Part-time) - Minnesota Wild (St. Paul, MN)
» Casual Labor - Conversion Crew (Part-time) - Minnesota Wild (St. Paul, MN)
» Casual Labor - Post Event Cleaning Crew (Part-time) - Minnesota Wild (St. Paul, MN)
» Part Time Public Safety Armed Officer - Ford Ice Center - Nashville Predators (Nashville, TN)
» Operations Conversion Technician - Part Time - Nashville Predators (Nashville, TN)
» Public Safety Officer - Part Time - Nashville Predators (Nashville, TN)
» Guest Services Coordinator - Events - Sharks Sports and Entertainment (San Jose, CA)
» Ice Technician Associate - The Rinks - Poway Ice (Poway, CA)
» Operations Associate - The Rinks - Poway Ice (Poway, CA)


Facility Operations/Security: Event Guest Relations
Part-time Risk Manager - Carolina Hurricanes (Raleigh, NC)

The Risk Manager is responsible for identification of risks to employees and patrons. Maintain pre-event checklist for every event.

Responsible for documenting information on guest and employee injuries, property damage, ejections, fights, thefts, or any other incident that may involve guest service or complaints and/or claims against the arena. Record photographs of incident scenes, visible injuries or damage and personal descriptions.

Consistently patrol the arena accessing and recognizing guest and employee safety hazards.

Ability to prepare documents to process when you or a staff member in your area witnesses an incident.

Expected to attend event staff meetings, supervisory meetings, pre-event meetings and training classes to keep up to date on building policies and procedures as required.
 

Qualifications

  • Ability to read and follow verbal and written instruction. Thorough knowledge of building policies and procedures and event requirements. Ability to interact with fellow employees and general public in a positive and professional manner.
  • Ability to stand for long periods of time on concrete, tile and carpet, climb stairs and walk long distances to inspect the facility, monitor staff performance and deployment, guest safety and adherence to facility policies and to handle emergency situations.
  • Must have eye for details and the ability to create descriptive reports.  
  • Ability to lift objects up to 25 lbs
  • Must be able to work nights, weekends and holidays.

Will be required to successfully complete NC State required Crowd Manager Training Certification within the first 120 days of employment.

Must pass a background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Maintenance
Part-time Facilities Technician - Carolina Hurricanes (Raleigh, NC)

The Facilities Technician is responsible for the repairs, troubleshooting, monitoring, and preventive maintenance of all mechanical, electrical, plumbing, structural and architectural systems in the facility.

• Expected to follow established dress and behavioral codes.
• Expected to attend meetings and training classes to keep up to date on building policies and procedures as required.
• Maintain inventory of all equipment and tools.

Experience:

High school diploma or equivalent preferred.  3 years related experience working in HVAC, Electrical or Plumbing fields strongly preferred.

Candidate must have the ability to read and follow verbal and written instructions as well as adhere to building policies and event requirements. Must have knowledge of and ability to follow all safety procedures and guidelines. Must be able to lift objects up to 50 lbs and to stand, bend and stoop for long periods of time and climb stairs to inspect and handle problems. Candidate must have knowledge of basic mathematical skills.

Candidate must be willing to work in a fast paced, team environment, be willing to work a flexible schedule to include different shifts revolving around event schedule as needed, evenings, weekends and holidays hours if needed. Candidate must have ability to interact with fellow employees and general public in a professional manner.

Must pass a criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have working in the HVAC, Electrical or Plumbing fields?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Have you ever been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Catering Service Staff - Carolina Hurricanes (Raleigh, NC)

Effectively execute the safe and professional setup, service and breakdown of catered events held at the PNC Arena.
• Exhibit professional and courteous behavior at all times
• Present a neat and tidy appearance while adhering to uniform standards
• Communicate effectively with guests, all levels of management and co-workers
• Comprehend Banquet Event Order instructions to accurately setup, service and breakdown
• Maintain the proper care of equipment and food items
• Work with Culinary Team to service food and beverage for banquet events adhering to North Carolina health codes and policies
• Create pleasing atmosphere for clients and their guests; assist clients with event day needs
• Complete routine and special tasks as related to the Food and Beverage Department
Experience:

• 2 - 5 years experience in a service role in a restaurant or catering environment preferred

Qualifications

• Candidate must be able to work on their feet for long periods of time and be able to walk up and down stairs as the work duties demand
• Candidate must be able to work flexible hours including day and night shifts, on weekdays, weekends and holidays
• Candidate must be able to lift up to 50 lbs unassisted
• Reliable transportation
• Access to the internet
• Available via telephone and email

Must pass a background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have reliable transportation?
2. Can you work a 5 am shift, weekdays and weekends?
3. Can you work holidays?
4. Have you worked at PNC Arena before?
5. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)

Suite Beverage Runners are responsible for loading/unloading, stocking and inventorying suite orders to include: water, soda, juices, beer, wine, liquor and specialty drinks. Prepares individual printed beverage orders, pulls product from inventory, packages and delivers to proper suite location. Cleaning and ending inventories are required to be completed at the end of every event.

Qualifications

Must be at least 18 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. Should be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 50 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. Your must be available to report for each shift 1-1.5 hours prior to the event time of each scheduled event (i.e. 6:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Food/Beverage Management
Part-time Suite Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the organization and preparation of food products delivered to all outlets in a manner that is consistent with the vision of VAB Catering.

Job Responsibilities:

Prepare all foodstuffs according to recipe sheets and production sheets
Complete assigned projects within allocated time sequence
Utilize only those recipes approved by Chef
Maintain work area, coolers and dry storage in a clean and orderly fashion


Qualifications

Must be at least 18 years old.

Previous restaurant cooking experience is required. Must be able to read and follow recipes and instuctions. Should have food preparation and food handing knowledge and be able to follow State and local government food handling guidelines.

Ability to lift and carry 30 lbs of product unassisted.  Ability to transport 150 lbs of product with appropriate transport tool
Previous experience with high volume ’banquet’ facility helpful but not necessary.Must be able to climb stairs and stand for long periods of time.  Ability to follow directions.  Ability to work irregular hours including nights, weekends and holidays.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Commissary Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for transporting requested items from the central warehouse to an assigned location. Assist in receiving deliveries and maintaining inventory. Assist in maintaining a clean, organized warehouse. Communicate with supervisors and concession stands to deliver accurate orders.
 

Qualifications

Must be 18 or older. Strong customer service and communication skills are necessary. Previous food and beverage and inventory or receiving experience preferred. Should be able to stand, bend for long periods of time as well as climb stairs. Must be able to lift up to 50 lbs.

Must be able to read and follow verbal and written instructions. Must be able to follow directions and enforce access within the building.

Must be able available to work shift starting at 6am-7am or a 4pm-11pm shift. Must be able to work flexible work schedule including nights, weekends, and holidays as needed.

Must pass a crimnal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace. 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suites Loge Attendant - Carolina Hurricanes (Raleigh, NC)

The Loge Attendant is responsible for preparing an individual loge suite (stock with appropriate paper goods, setting up induction warming units, inventory of mini-bar fridge contents) and the bar (cut fruit, stock paper goods, bottled beer, liquor and wine) prior to customer arrival. Reordering food items if needed by entering orders into Quest system through each event. Take beverage orders from guests for all alcohol products and enter orders into Quest system.  Mix and serve alcohol according to company policy as well as North Carolina Alcohol Law Enforcement (ALE training required).  Responsible for collecting drink voucher or credit card/cash payment from client for each alcohol drink.  All orders processed and paid via Quest point of sale system - will prepare and present guest checks to loge client for payment. Loge cleanup and restocking is required following every event. Attendant will provide excellent professional customer service for our Loge guests.

Additional responsibilities include inventory, cash/credit card handling, restocking and cleaning loge suite area.  Must accurately account for cash drawer and credit card payments.  Work with all staff members.

Qualifications

Must be at least 21 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Should be able to stand for long periods of time including walking up and down stairs and the ability to lift 35 pounds.

Previous banquet, country club or high end restaurant experience is preferred.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift two (2) hours prior to the event time of each scheduled event (i.e. 5:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)

Suite Runners are responsible for prepping and assembling food, snack and condiment orders from printed production reports, delivering pre-ordered and event day food items to the proper Suite. Also responsible for removing and clearing all dishes, utensils and other items after the events have ended.

Qualifications

Must be at least 18 years old. Must be at least 21 years old to operate an optional dessert cart (includes serving alcohol). Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. 

Must be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 35 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 3-4 hours prior to the event time of each scheduled event (i.e. 3:00-4:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)

Provide administrative assistance for the Concessions department during event close out and entering information into the Quest system. During the event, responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader at stand(s). Ensure that the inventory is maintained according to management guidelines. May be responsible to instruct other employees per management instruction. Assist in providing exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Requires cashier experience. Must be capable of operating independently or jointly with another co-worker. 
 

Qualifications

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.  

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you have any experience handling cash or credit card transactions? If yes, explain.
4. Do you have any retail or food and beverage experience. If yes, explain
5. Do you currently work another job? If yes, what hours/days?
6. Do you have Microsoft Office experience. If yes, describe what programs you are familiar with and your experience level.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
Qualifications

  • Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.
  • Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed.
  • Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment
  • Must be able to work flexible work schedule including nights, weekends, and holidays.
  • Must be able to report to work by 5:00 PM on weekdays.
  • Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any food and beverage experience. If yes, explain.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience. If yes, explain.
6. Do you have any experience managing or supervising employees? If yes, explain.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Describe your cooking experience in a restaurant environment.
4. Are you currently enrolled in or have you completed any culinary classes? If yes, explain.
5. What are your cooking specialties?
6. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Describe your cooking skills.
4. What are your cooking interests?
5. Are you currently enrolled in or have you completed any culinary classes? If yes, explain.
6. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

  • Must be at least 18 years old. Previous cashier experience required.
  • Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment.
  • Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.
  • Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience? If yes, explain.
6. Have you ever worked in a job where you were responsible for inventory? If yes, explain?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

  • Must be at least 21 years old. Previous bartending experience preferred.
  • Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.
  • Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment
  • Must pass a criminal background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you have any bartending experience or credentials? If yes, explain.
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any food and beverage experience. If yes, explain.
6. Have you ever worked in a job where you were responsible for inventory? If yes, explain?
7. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Barista - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific coffee kiosk for an event. Ensure that the inventory relating to coffee preparation is maintained according to management guidelines.

Perform duties as necessary to accomplish timely delivery of coffee items. Must be able to perform several techniques of coffee making.

Maintain proper procedures, temperatures and portion control to deliver Coffee, Latte, Cappuccino and other specialty coffees

Maintain a clean working environment, proper hygiene of the coffee equipment and cooking area during and at the end of an event.

Assist in providing exceptional customer service to the guests. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including co-workers, subordinates and guests.

Qualifications

Must be at least 21 years old. Previous Barista experience preferred.
 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment. 

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 
PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Qualifications

-Must be at least 18 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience. If yes, explain.


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Facility Operations/Security: Food/Beverage Management
Part-time Club Kitchen Dishwashers - Carolina Hurricanes (Raleigh, NC)

Maintain proper sanitation for all dining and cooking utensils and cookware. Maintain cleanliness of kitchen including shelves, walls, floors and drains.

Qualifications
Must be at least 18 years old. Previous dishwashing experience preferred. Should be able to stand for long periods of time. Must be able to follow directions. Flexible work schedule is required including nights, weekends, and holidays. Must be able to work varying hours.

Must pass criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Security
Security Guard - Columbus Blue Jackets Arena Management (Columbus, OH)

HIRING BOTH PART-TIME AND FULL-TIME ROLES; PLEASE INDICATE WHICH YOU PREFER. 

Job Title: Security Guard

Department: Security

Supervisor: Security Manager

Summary

To ensure the safety and enjoyment or our guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications. Monitoring and controlling the movements of patrons, visitors and contractors along with monitoring exterior activity including pedestrians and vehicle traffic.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Monitor assigned areas within the assigned properties to ensure guest safety and compliance with building policy.

Greet, monitor and control the movements of patrons, visitors, employees and contractors.

Conduct varying levels of screening of guests, employees and visitors as directed.

Monitor all electronic systems (fire board, alarm panel, cameras, access system).

Create documentation for all pertinent events and maintain daily log sheets.

Report pertinent information to supervisor.

Conduct routine surveillance rounds in and around the assigned properties including the outside perimeter.

Manage Lost & Found property, accurately documenting and assisting in its return to rightful owner.

Acceptance and delivery of packages throughout the building.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED required; Minimum of 5 years of related experience and/or training in safety and security or equivalent law enforcement experience; experience with Simplex Fire Alarm Systems, Metaysis Controls, CCTV and ID access control experience required; or equivalent combination of education and experience.

Valid driver’s license also required. 

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office, CCTV systems, and general knowledge of computer applications related to Fire Alarm System, lighting control and access control.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and vibration. The noise level in the work environment is usually moderate. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?
4. Are you looking for Part-Time or Full-Time?


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Facility Operations/Security: Maintenance
Assistant Building Engineer - Columbus Blue Jackets Arena Management (Columbus, OH)

Summary

Assists in the operation, inspection, maintenance and repair of Nationwide Arena facility equipment.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters or doing other preventive maintenance actions.

Assist in the diagnosis of mechanical problems and help determine how to correct them, checking blueprints, repair manuals, schematics or parts catalogs, as necessary.

Assist in repairing machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devices.

Assist in the assembly, installation or repairing of wiring, electrical or electronic components, pipe systems, plumbing, machinery or equipment.

Clean or lubricate shafts, bearings, gears, or other parts of machinery.

Adjust functional parts of devices or control instruments, using hand tools, levels, plumb bobs, or straightedges.

Assist facility engineers with calibration and repairs of DDC and pneumatic systems.

Follow procedures for use of work orders and CMMS systems.

Adhere to OSHA, NFPA and other applicable safety codes.

Perform outside custodial duties such as snow removal as required.

Respond to emergency maintenance requests as required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate

communication methods.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED required; 1-2 years of related experience and/or training in HVAC, mechanical and/or automotive training is preferred; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel and reach with hands and arms.  The employee is frequently required to stand; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.  The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision and depth perception.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat and vibration. The noise level in the work environment is usually loud.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Facility Operations/Security: Custodial/Housekeeping
Housekeeping Assistant (Part Time) - Columbus Blue Jackets Arena Management (Columbus, OH)

Summary

Perform routine custodial work, minor maintenance, and repair work in the cleaning and upkeep of Nationwide Arena.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Responsible for the condition and cleanliness of spaces as assigned, which includes specialty locker rooms, restrooms, meeting rooms, and office space.

Disinfect rooms includes sweeping, mopping, dusting, trash removal, vacuuming, stocking glass cleaning, spot cleaning, carpet cleaning, wall washing and floor refinishing.

Performs bowl cleaning work which may include policing of liquids, sweeping of trash, and mopping of all seating areas.

Operate specialty equipment such as scrubbers, floor cleaners, vacuums, carpet cleaning machines, KaiVac restroom cleaning machines, etc.

Assists in oversight of contractor event and post clean work. Inspects work and redirects workers as needed.

Performs recovery-cleaning tasks as scheduled. 

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Education and/or Experience

High school diploma or general education degree (GED) required.

Experience in custodial techniques and practices in office settings or Arena settings is preferred.  

Physical Demands

 While performing the duties of this Job, the employee is regularly required to stand, see and communicate. The employee is frequently required to walk, stand, stoop, bend and climb stairs. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 100 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to vibration. The noise level in the work environment is usually loud.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Facility Operations/Security: Event Guest Relations
Tour Guide - Little Caesars Arena - Detroit Red Wings (Detroit, MI)

Job Summary: 

The Little Caesars Arena Tour Guide’s responsibilities are to engage with all aspects of arena experiences. This position focus’ on facilitating various types of guest engagement experiences at Little Caesars Arena. The responsibilities for this role include but are not limited to support and ownership in the following areas:

  • Little Caesars Arena experiences operation and service

  • Arena Experience guest check-in

  • Special Event support

  • Ticketing support

  • Tours within Corporate settings (Special Events and Company activities)

  • Customer Service

  • Private and Public Tours

Primary Responsibilities:

  • Provide fulfilling and quality experiences for all guests who partake in the arena experiences, including Corporate activities, Special Events, Private Tour Groups, and Public Tours.

  • Provide quality customer service with guest check-in, guest engagement, and guiding guests safely through the arena.

  • Proactively enhance the visitor experience through excellent customer service

  • Maintain cheerful, welcoming, professional atmosphere

  • Provide best-in-class tour experiences with excellent public speaking skills and guest interaction; provide a cohesive, timely, engaging, and factual tour script delivery; be knowledgeable of home team’s history, facts regarding the stadium infrastructure, and all present, and future stadium events.

  • Participate in quarterly training sessions regarding tour script updates, any updates in program policies, and review of customer service performance.

Essential Requirements:

  • High school diploma or GED required

  • Ability to work flexible hours as needed, including weekends and some holidays

  • Available to work up to 10-20 hours a week

  • Excellent written and oral communications skills

  • Guest engagement experience a plus

  • Professional and clean appearance

  • Excellent public speaking skills

  • Ability to gracefully handle stress under pressure

  • Ability to control large groups independently and with co-workers

  • Desire and willingness to collaborate with fellow colleagues

  • Ability to adhere to program standards and expectations

    Hours:

    Maximum of 29 hours/week

    Shifts include evenings, weekdays, weekends, and some holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work non-traditional work hours (including but not limited to; evenings, weekends and holidays)?
2. Do you have previous experience conducting tours or similar types of public speaking events? If yes, please provide examples.


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Facility Operations/Security: Custodial/Housekeeping
Part Time Cleaners/Housekeeping - HARBORCENTER (Buffalo, NY)

These roles are responsible for ensuring timely completion of the custodial operations specific to the The Rinks at HARBORCENTER. Responsibilities include proper use and handling of cleaning products, chemicals, equipment as well as inventory control and quality assurance.

Detailed Description:

  • Ensures proper usage of supplies and equipment throughout the Arena.

  • Safely operates and maintains all types of cleaning machinery and equipment.

  • Ensures proper use of cleaning chemicals and agents. 

  • Conducts building inspections.

  • Ability to properly utilize new equipment and follow safety procedures prior to using this equipment.

  • Performs a variety of cleaning/maintenance duties as assigned including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs and window cleaning.

  • Removes trash from premises.

  • Completes daily work orders as scheduled.

  • Responsible for maintaining the appropriate level of sanitary and cleaning supplies for assigned areas. Maintains assigned equipment in good working condition.

  • As applicable, cleans restrooms, sweeps and mops floors. Refills all dispensers such as hand towels, toilet paper & hand soap. Cleans toilets, urinals, sinks, mirrors & counters. Empties/removes trash. Reports any discrepancies or deficiencies to manager.

  • Follows safety procedures and maintains a safe work environment.

  • Other duties as required.

    Special Requirements:

  • Ability to lift up to 50 lbs.

  • Ability to work in an upright standing position for long periods of time

  • Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain)

  • Walk and climb stairs.

  • Reach with hands and arms.

  • Ability to quickly and easily navigate the property/building as required to meet the job functions.

  • Ability to work extended/flexible hours and weekends based on project requirement.

  • Climb ladders and work at heights above ground level (maximum 3 ft).

  • Ability to interact effectively with management and peers

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • We have mulitiple positions available, that have different shifts:

Schedule ONE:

5 - 6 days a week, 6 am - 11 am

Schedule TWO:

4 days a week,  6 am - 1 pm


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Food/Beverage Management
Concessions Manager - Honda Center Ducks (Anaheim, CA)

Summary: The Concession Manager will support the staffing of all concession team members, as well as, support the menu development & event planning for the concessions operations.  This position will also be responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, food quality and sanitation standards are maintained at all times. This position reports to the Manager of Concessions Operations.

Examples of Essential Duties/Responsibilities:  

  • Support the hiring, training, staffing, and scheduling of all concession team members
  • Support the menu development and event-based planning for approx. $15M in concessions revenue overall permanent and portable concession stands and bars throughout the venue
  • Engage with venue guests, as well as, team members to ensure exceptional hospitality is received at all times
  • Responsible for the safe service of all alcoholic beverages
  • Responsible for maintaining sanitation standards throughout the venue
  • Responsible for ensuring food quality in presentation and production throughout all concession location, as well as, the remainder of the venue
  • Oversee and support the mentorship and development of all concessions supervisors and team members on a daily basis
  • Other responsibilities and tasks as deemed appropriate by Manager of Concession Operations and Senior Management Team at Honda Center

Specific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree in a related field or equivalent experience with a minimum of 2 years’ experience working in a Food & Beverage environment, concessions experience preferred
  • Experience in an organization that has opened/acquired a new venue is preferred
  • Experience leading teams
  • Attention to detail
  • Excellent written and verbal communication skills
  • Solid organizational skills with the ability to handle multiple projects at one time
  • Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, etc.)
  • Knowledge of Bypass preferred (or another POS/ inventory system)
  • Knowledge or experience with development of beverage programs preferred/ desired
  • Ability to work a flexible schedule including, nights, weekends and holidays
  • Ability to work in fluctuating temperatures

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands:

HEAVY

  • Exert up to 20 lbs. of force constantly to move objects
  • Exert up to 50 lbs. of force frequently
  • Exert up to 100 lbs. of force occasionally

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have food and beverage experience?
2. Do you have management experience?


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Facility Operations/Security: Security
Event Security - Part Time - KeyBank Center (Buffalo, NY)

 Summary of Position

To ensure the safety and enjoyment or guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications.  Monitoring and controlling the movements of patrons, visitors and contractors using various methods is also a main component of the job.

Core Responsibilities

  1. Provide a high level of service to patrons before, during, and after events. 

  2. Process incoming and outgoing packages and parcels on a daily basis.

  3. Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.

  4. Greet, monitor and control the movements of patrons, visitors, employees and contractors.

  5. Conduct varying levels of screening of guests, employees and visitors as directed.

  6. Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).

  7. Create documentation for all pertinent events and maintain daily log sheets.

  8. Remain calm and professional in all situations.

  9. Report pertinent information to supervisor.

  10. Conduct routine surveillance rounds in and around the building including the outside perimeter.

Requirements of the Position

High School Diploma or Equivalent. Must be able to obtain New York State Security Guard Registration and be of good character;

Previous law enforcement or security experience is preferred;

Must be able to stand, sit, walk for extended and varying periods of time;

Must be able to walk stairs;

Must be able to lift up to 50 lbs.;

Must be willing and able to respond to emergent situations;

Must be able to work irregular hours including weekends, evenings, overnight shifts, holidays and unscheduled and forced overtime shifts;

Must be able to work effectively with limited supervision at times.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Usher/Ticket Taker
Usher, Part-time - Minnesota Wild (St. Paul, MN)

The Guest Experience team is dedicated to providing an exciting and memorable experience while ensuring the safety and security of all guests who visit the Xcel Energy Center, Saint Paul RiverCentre and Legendary Roy Wilkens Auditorium. 

The Usher responsibilities include, but are not limited to the care of the guests and fans visiting the facility. Some of the duties are facility entrance, directional assistance, seat location and problem solving, all while exceeding the guests expectations during events.

Responsibilities

  • Responsible for the entry process as an usher, allowing guests event access, verification of valid tickets, scanner usage/knowledge, providing general directions and assisting with handouts including lifting and moving boxes to various locations.
  • Responsible for working in a variety of areas including elevators, stairwells, aisles, lobbies and Guest  Services desks
  • Monitors work area, ensuring building policies are enforced including but not limited to fan behavior/ safety, no smoking, curtain closure, guest concerns etc.
    • Verification of ticket for assigned section, direction to specific seat, assist with resolving ticket issues and those requiring special seating needs.
    • Stand at the top of assigned section with the regular intervals of walking up and down the stairs to ensure guest needs are being met.
    • Periodic section checks which include walking down and up stairs ensuring guests are not smoking, responding to guest needs, looking for contraband, looking for safety hazards
  • Responds in a timely fashion to the guests needs and reports any concerns to the supervisor
  • May be assigned to work in confined areas including elevators, stairwells and hallways. 
  • Build relationships with the guests in your assigned locations.
  • Follows proper procedures during evacuations and emergencies.
  • Attends the pre-shift meeting for each event.
  • Ability to transport guests via a wheelchair to locations within our facility
  • Performs other related duties as assigned.

Position Requirements

  • At least 16 years old

Knowledge & Experience

  • Customer service experience preferred
  • Problem solving skills including identifying and resolving in a timely manner
  • Able to follow instructions and respond to supervisor direction
  • Able to work with the guest and staff in a professional manner at all times

Personal Attributes

  • Customer services oriented
  • Fan friendly attitude and willing to initiate conversation with the guests
  • Able to work within a team and a service oriented environment
  • Professional appearance

Work Conditions

  • Available to work evenings, weekends and normal business days
  • Able to work all Guest Services positions within the facility
  • Able to deal with frequent change
  • No guarantee of hours

 Essential Functions

  • Ability to stand up to 6 hours at a time
  • Ability to lift and/or move up to 25 pounds
  • Ability to push and pull wheelchairs up to 300lbs.
  • May be exposed to inclement weather-coat will be provided
  • Able to walk up and down steps
  • Able to read ticket and direct guests appropriately

Local Candidates Only

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.


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Facility Operations/Security: Custodial/Housekeeping
Casual Labor - Event Crew (Part-time) - Minnesota Wild (St. Paul, MN)

POSITION SUMMARY/DESCRIPTION:
Casual Labor – Event Crew staff are responsible for cleaning all areas of the Xcel Energy Center during events. The starting hourly rate is $11.37 an hour. 

 RESPONSIBILITIES
• Sweep and mop floors
• Clean carpets with sweepers and carpet cleaning equipment
• Wash windows and doors, empty trash and operate compactors
• Separate all waste (compost/comingle/mixed paper/construction waste/trash) and empty it into the proper receptacle
• Clean restrooms (scrub toilets and urinals, mop floors, empty trash and restock supplies)
• Assist in outside maintenance (shovel snow, empty trash, sweep sidewalks)
• Set up and tear down chairs in the arena before and after shows
• Perform other duties as assigned

POSITION REQUIREMENTS
• At least 18 years old 

KNOWLEDGE & EXPERIENCE
• General facility cleaning needs and procedures
• Cleaning equipment operation preferred
• General building maintenance preferred
• Tools, materials and supplies commonly used in building cleaning and maintenance a plus
• Ability to understand spoken and written directions
• Work in a team-oriented environment with other part-time, full-time and temporary staff
• Experience in cleaning in an arena/convention center/hotel environment a plus

PERSONAL ATTRIBUTES
• Communicate effectively with coworkers and building clients
• Deal tactfully with the general public
• Work on a crew in challenging/pressure situations

WORK CONDITIONS/ESSENTIAL FUNCTIONS
• Ability to work a majority (90%+) of major events in the Xcel Energy Center
• Work with limited supervision
• Spend most, if not all, of a work shift on your feet (4 – 6+ hours)
• Lift 25 – 50 pounds unaided
• Climb up and down stairs on a regular basis
• Work outdoors as needed year round
• Work a schedule that includes evenings, weekends and holidays

Local Candidates Only. Please no phone calls. 

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How did you hear or learn of this job opportunity?


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Facility Operations/Security: Custodial/Housekeeping
Casual Labor - RiverCentre/Roy Wilkins Auditorium Crew (Part-time) - Minnesota Wild (St. Paul, MN)

POSITION SUMMARY/DESCRIPTION:
Casual Labor – RiverCentre/Roy Wilkins Auditorium Crew staff are responsible for the set-up, tear-down and all cleaning needs for events in the RiverCentre and Roy Wilkins Auditorium.  They are also responsible for the daily cleaning of the St. Paul Conservatory Studios, Administrative Offices and all public areas of the complex. The starting hourly rate is $11.37 an hour. 

 RESPONSIBILITIES
• Sweep and mop floors
• Clean carpets with sweepers and carpet cleaning equipment
• Wash windows and doors, empty trash and operate compactors
• Separate all waste (compost/comingle/mixed paper/construction waste/trash) and empty it into the proper receptacle
• Clean restrooms (scrub toilets and urinals, mop floors, empty trash and restock supplies)
• Assist in outside maintenance (shovel snow, empty trash, sweep sidewalks)
• Set up and tear down tables and chairs
• Perform other duties as assigned

POSITION REQUIREMENTS
• At least 18 years old 

KNOWLEDGE & EXPERIENCE
• General facility cleaning needs and procedures
• Cleaning equipment operation preferred
• General building maintenance preferred
• Tools, materials and supplies commonly used in building cleaning and maintenance a plus
• Ability to understand spoken and written directions
• Work in a team-oriented environment with other part-time, full-time and temporary staff
• Experience in cleaning in an arena/convention center/hotel environment a plus

PERSONAL ATTRIBUTES
• Communicate effectively with coworkers and building clients
• Deal tactfully with the general public
• Work on a crew in challenging/pressure situations

WORK CONDITIONS/ESSENTIAL FUNCTIONS
• Ability to work a primarily 2nd shift schedule (most shifts begin at 4:00 PM)
• Work with limited supervision
• Spend most, if not all, of a work shift on your feet (5 – 6.5+ hours)
• Lift 25 – 50 pounds unaided
• Climb up and down stairs on a regular basis
• Work outdoors as needed year round
• Work a schedule that includes evenings, weekends and holidays

Local Candidates Only. Please no phone calls. 

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How did you hear or learn of this job opportunity?


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Facility Operations/Security: Custodial/Housekeeping
Casual Labor - Conversion Crew (Part-time) - Minnesota Wild (St. Paul, MN)

POSITION SUMMARY/DESCRIPTION
Casual Labor – Conversion Crew staff are responsible for assisting full-time and temporary staff with the set-up and tear-down tasks in the Xcel Energy Center, Roy Wilkins Auditorium and Saint Paul RiverCentre. The starting hourly rate is $12.75 an hour. 

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Set-up and tear down seating risers, dasher boards, rink glass, seating platforms and basketball court.
• Set-up tables and chairs per Event Order diagrams.
• Assist with installation of ice deck on the arena floor.
• Perform other duties as assigned.

POSITION REQUIREMENTS
• At least 18 years old

KNOWLEDGE & EXPERIENCE
• General building maintenance preferred
• Tools, materials and supplies commonly used in building cleaning and maintenance a plus
• Work in a team-oriented environment with other part-time, full-time and temporary staff
• Experience in maintenance and set-up/tear-down in an arena/convention center/hotel environment a plus

PERSONAL ATTRIBUTES
• Communicate effectively with coworkers and building clients
• Deal tactfully with the general public
• Work on a crew in challenging/pressure situations

WORK CONDITIONS
• Ability to understand spoken and written directions
• Ability to work a primarily 3rd shift schedule that includes weekends and holidays
• Ability to lift 50 lbs unaided
• Work long hours with limited supervision
• Ability to spend most, if not all, of a work shift on your feet (8 hours)
• Climb up and down stairs on a regular basis
• Work hours fluctuate based on the event schedule, ability to work a majority (90%+) of all arena conversions
 

Local Candidates Only. Please no phone calls. 

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How did you hear or learn of this job opportunity?


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Facility Operations/Security: Custodial/Housekeeping
Casual Labor - Post Event Cleaning Crew (Part-time) - Minnesota Wild (St. Paul, MN)

POSITION SUMMARY/DESCRIPTION:
Casual Labor – Post Event Cleaning Crew staff are responsible for cleaning all areas of the Xcel Energy Center, Roy Wilkins Auditorium and RiverCentre after events. The starting hourly rate is $12.47 an hour. 

 RESPONSIBILITIES
• Sweep and mop floors
• Clean carpets with sweepers and carpet cleaning equipment
• Wash windows and doors, empty trash and operate compactors
• Separate all waste (compost/comingle/mixed paper/construction waste/trash) and empty it into the proper receptacle
• Clean restrooms (scrub toilets and urinals, mop floors, empty trash and restock supplies)
• Assist in outside maintenance (shovel snow, empty trash, sweep sidewalks)
• Set up and tear down chairs/tables and other equipment in the arena and convention center before and after shows
• Perform other duties as assigned

POSITION REQUIREMENTS
• At least 18 years old 

KNOWLEDGE & EXPERIENCE
• General facility cleaning needs and procedures
• Cleaning equipment operation preferred
• General building maintenance preferred
• Tools, materials and supplies commonly used in building cleaning and maintenance a plus
• Ability to understand spoken and written directions
• Work in a team-oriented environment with other part-time, full-time and temporary staff
• Experience in cleaning in an arena/convention center/hotel environment a plus

PERSONAL ATTRIBUTES
• Communicate effectively with coworkers and building clients
• Deal tactfully with the general public
• Work on a crew in challenging/pressure situations

WORK CONDITIONS/ESSENTIAL FUNCTIONS
• Ability to work a 3rd shift schedule (10:30 PM is the standard report time)
• Work with limited supervision
• Spend most, if not all, of a work shift on your feet (6 – 8+ hours)
• Lift 25 – 50 pounds unaided
• Climb up and down stairs on a regular basis
• Work outdoors as needed year round
• Work a schedule that includes most weekends and holidays

Local Candidates Only. Please no phone calls.

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How did you hear or learn of this job opportunity?


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Facility Operations/Security: Security
Part Time Public Safety Armed Officer - Ford Ice Center - Nashville Predators (Nashville, TN)

Job Title: Part Time Public Safety Armed Officer – Ford Ice                    

Department: Public Safety

Job Reports to: General Manager, Ford Ice Center

Status: Non-Exempt

 

Brief Overview of Position:

A Part Time Public Safety Armed Officer will be responsible for securing the building and equipment of the Ford Ice Center and enforcing access and rink policies throughout the facility. Officer will maintain order during public access times. Officer will conduct patrols of the facility, outside perimeter and parking lot. Will monitor activities of guests and staff to ensure a safe environment for all.

Areas of Responsibility/Job Duties:

  • Patrol premises and circulate among visitors, guests and employees to preserve order and protect property.

  • Monitor and authorize arrival and departure of visitors.

  • Monitor locker rooms during public access times to ensure safety of patrons, guests and players.

  • Escort individuals to specified locations and provide personal protection.

  • Use walkie-talkies and cell phones to stay in contact with rink personnel.

  • Inspect and adjust security systems, equipment and machinery to ensure operational use and to detect evidence tampering.

  • Write clear and concise reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences, incidents or medical emergencies and immediately report these occurrences to both General Manager and Director of Public Safety.

  • Educate Ford Ice Center staff on proper incident response, including reporting procedures, notification of authorities, etc.

  • Call police or fire department in case of emergency.

  • Provide friendly customer service.

  • Be alert during duty period and perform security related functions.

  • Respond to calls and incidents at Ford Ice Center.

  • Correctly interpret and follow written technical instructions.

  • Verbally answer questions from staff and the public.

  • Manage lost and found items; if necessary, report stolen items to General Manager and/or file police report.               

  • Monitor front and back parking lots as well as the service yard.

  • Develop a working relationship with campus security and Metro Park Police.

  • Act as liaison between Ford Ice Center and Metro Police.

  • Serve as Head Supervisor when on duty. Help the front of house and back of house staff as needed.

  • Complete closing tasks list to ensure that the building is closed properly each night.

  • Perform other duties as assigned by General Manager and Director of Public Safety.

Minimum Requirements:

  • 18 Years Old.

  • High School Diploma or equivalent.

  • Good judgment.

  • Ability to maintain strict confidentiality in all matters pertaining to security/personnel.

  • Strong problem solving, interpersonal, conflict resolution and communication skills.

  • Friendly, outgoing personality with a desire to serve the company and public.

  • Available to work a variety of shifts, including evenings, weekends and some holidays.

  • Experience working with the public: this includes customer service experience.

  • Basic computer skills.

  • Must possess valid driver’s license and have reliable transportation.

  • Must have TN Private Protective Services Armed Security Guard license.

  • As a condition of employment, qualified applicant will be subject to an extensive and thorough background investigation, including a criminal history check, previous employment verification and character references.

Physical Requirements and Work Conditions:

  • Physical activities require considerable use of arms and legs and moving whole body, including sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials.

  • Ability to see details at a close range (within a few feet of the observer) and at a distance.

  • Ability to detect or tell the differences between sounds and that vary in pitch and loudness and to focus on a single source of sound in the presence of distracting sounds.

  • Ability to speak and communicate clearly with others.

  • Must be able to stand or walk for long periods of time and climb stairs.

  • Must be willing to work in adverse conditions including cold temperatures inside and out and warm conditions outside of the facility.

  • Lifting requirements – must be able to lift a minimum of 50 lbs.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a current TN Private Protective Services Armed Security Guard license?


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Facility Operations/Security: Maintenance
Operations Conversion Technician - Part Time - Nashville Predators (Nashville, TN)

Job Title: Operations Conversion Technician

Department: Operations

Job Reports To: Operations Supervisor

Status: Non-exempt

 

Major Responsibilities/Activities:

  • Participate in set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasher boards, meeting rooms, concourse set-ups, dressing rooms and other event related equipment.

  • Preventative maintenance and repair of facility permanent and telescoping seating.

  • Perform pre/post event or conversion inspections and document with completed checklists.

  • Perform cleaning and maintenance on operations department equipment, keep work areas and equipment organized and functional.

  • Assist with supervising the work of temporary labor staff.

    Minimum Requirements:

  • High School graduate or GED

  • Must possess valid driver’s license and good driving record; must also be insurable under the company’s driver policy

  • Some experience in operations of light machinery

  • Ability to read and write and to follow written and oral instructions and complete standardized checklist forms

  • As a condition of employment, qualified applicant will be subject to a background investigation, including a criminal history check, previous employment verification and character references

Essential Physical Functions:

  • Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 75 pounds, capable of performing heavy manual labor for extended period.

  • Ability to work long and/or irregular hours including nights, weekends and holidays.

  • Ability to climb portable and fixed ladders.

  • Required to work long hours on event days.

  • Ability to work in extreme temperature changes from ice arena to outdoors in inclement weather.

  • Frequent lifting up to 50 lbs. for up to 10 [minutes/seconds at a time], occasional lifting up to 75 lbs. for up to 3-5 [minutes/seconds at a time].

  • Ability to walk and stand on concrete and uneven surfaces for at least 8 hours per day.

  • Ability to bend, kneel and work with arms raised for prolonged periods of time.

  • Ability to climb over and into heavy equipment several times per day.

  • Occasional working at heights above 10 ft.

  • Exposure to bright lights, extreme temperatures, loud noise, dust.

Equipment Used:

  • Various power and hand tools

  • Light trucks, scrubbing machines, forklift, suction cups, pallet jacks, and man lifts

     

    Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Security
Public Safety Officer - Part Time - Nashville Predators (Nashville, TN)

Job Title: Public Safety Officer, Part-time                                  

Department: Public Safety

Job Reports to: Public Safety Supervisor

Shift Information: Based on Event Schedule

 

Brief Overview of Position:

Public Safety Officers will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. They will maintain order before, during and after events. Public Safety Officers will be assigned to a variety of posts during an event. Examples are guest screening using walk through metal detectors and/or handheld wands, posts securing access to restricted areas of the facility or securing parking facilities for events. Positions may require standing for long periods of time. Specific post assignments are subject to change from event to event. All officers must be able to work any position as needed.

Areas of Responsibility:

·         Provide friendly customer service

·         Perform security related functions

·         Respond to calls and incidents at the facility

·         Verbally answer questions from staff and the public

·         Perform other duties as assigned by Public Safety Management

Minimum Requirements:

·         18 Years Old

·         High School Diploma or equivalent

·         Friendly, outgoing personality with a desire to serve the company and public

·         Available to work a variety of shifts, including evenings, weekends and some holidays

·         Customer service experience

·         Ability to speak and communicate clearly with others. Strong interpersonal skills

·         Basic computer skills

·         Must possess valid driver’s license and have reliable transportation

·         Previous security experience an asset

·         Applicants must pass a background check  

·         Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license

Work Conditions:

·         Physical requirements include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, etc.

·         Must be able to stand or walk for long periods of time and climb stairs

·         Must be willing to work in adverse conditions in outside positions when assigned

·         Lifting requirements – must be able to lift a minimum of 50 lbs


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Facility Operations/Security: Event Guest Relations
Guest Services Coordinator - Events - Sharks Sports and Entertainment (San Jose, CA)

Summary

The Guest Service Coordinator, acting under the general direction of the Ushering and Emergency Medical Manager performs essential support duties for the Guest Services Department.  The Guest Services Coordinator represents the Guest Services Department with guests and inter-departmentally within SAP Center.  In impetus of the Guest Service Coordinator is to put SAP Center at San Jose in the best possible position to deliver memorable moments for its guests.  This is an event-based position. Weekly hours are not guaranteed and are based on an event needs basis.

Major Areas & Representative Duties

Event Coordination

  • Create and distribute Fact Sheets and event concessions maps to appropriate managers and event staff.

  • Create and update Ushering Supervisor Event Notes

  • Attend Operation Managers Meetings when scheduled

  • Attend the Event Security Meeting with the promoter and tour security representative.

  • Prior to an event, ensure the arena is adequately set for the event by walking all levels of the arena prior to doors opening for the event.  Ensure all necessary signage and credentials are in place, potential safety hazards are identified and resolved and coordinate with other building departments to honor requests that are made for other supplies (ex: sign holders for promotion tables on the Concourse).

  • Supply and prepare the information desks prior to each event.

  • During the event, assist guest services team members with resolving guest issues and support Ushering Supervisors in ensuring their area of supervision is operating efficiently.

  • Coordinate Wheel Chair Accessible accommodations for guests.

  • Coordinate special accommodations for guests designated by the Guest Service Department.

  • Assist as necessary during events, such as scanning tickets, distributing Will Call tickets, escorting guests, etc.

  • Assist as necessary with the coordination of VIP Parties hosted by the promoter during events.

  • Assist as necessary with the coordination and support of guest relocations during events.

  • Develop the cost estimate for the Guest Service Department’s expenses for each event.

  • During and Post-Event, respond to and resolve guest inquiries and/or complaints in conjunction with the Ushering and Emergency Medical Manager.

  • Evaluate with the Ticketing Department the availability of Ceeps for each event and distribute those available to the Event Office for distribution.

  • Coordinate the usage of the ISS 24/7 product suite including the texting system and incident management system. Distribute post-event summary report to appropriate event managers.

  • Make and document event-based observations of the Guest Services Departments to the Director of Guest Service.

  • Post-event distribute to appropriate managers the Guest Observation and Ticket Drop reports.

  • Other tasks and duties as assigned by the Ushering & Emergency Medical Manager and Director of Guest Service.

                                                                                                                  

 

Essential Functions

  1. Develop and maintain excellent guest/employee service via creative problem solving/communication skills (written and oral).

  2. Conduct all job activities with a positive attitude and be enthusiastic in all guest and employee contacts.

  3. Must be able to think critically in high-paced work environment.

  4. Demonstrate working knowledge in programs such as Access, Excel, and Word.

  5. Ability to be flexible, to coordinate and juggle numerous priorities and projects and meet deadlines without sacrificing creative effectiveness.

  6. Maintain acceptable attendance and punctuality.

  7. Must be detail oriented.


 


Corporate Values:

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Facility Operations/Security: Maintenance
Ice Technician Associate - The Rinks - Poway Ice (Poway, CA)

Summary:

This associate is responsible for performing the daily activities required for maintaining proper ice conditions and the equipment for proper ice maintenance in accordance to facility standards additionally, responsible in assisting in all other operations in a manner supportive of The Rinks.

Responsibilities:

  • Demonstrate a high degree of knowledge and skill in operating ice-resurfacing machines in a professional demeanor.
  • Operate Ice resurfacing equipment in a safe manner to ensure Guest and Associate safety.
  • Efficiently and accurately, perform ice resurfaces in a timely manner.
  • Coordinate the maintenance of on-ice and off-ice related issues.
  • Contribute to the execution of on-ice and off ice events and activities in a timely manner.
  • Safeguard public sessions to assure exemplary Guest experience.
  • Enthusiastically service Guests while performing a multitude of diverse tasks.
  • Demonstrate the initiative and commitment to communication and teamwork to assure optimal guest service.
  • Adhere to first aid and emergency guidelines and procedures.
  • Monitor activity on ice and in other controlled areas.
  • Adhere to all OSHA Safety Standards and be alert and communicate safety / security problems to the Supervisor or Lead immediately.
  • Maintain all ice-related equipment to be safe and operable. Any repairs should be reported to the Supervisor / Lead immediately and General Manager.
  • Knowledgeable and performance of all ice resurfacing equipment in accordance to safety standards implemented within the maintenance certification training.
  • Adhere to manufacturer specifications when using equipment or materials in order to assure no risk to self, fellow Associates or Guests.
  • Assist in the repairs of ice resurfacing equipment as required.
  • Completion of daily Ice Maintenance voltmeter, hydrometer, and compressor readings to ensure the safe operations of ice equipment.
  • Adheres to optimum ice standards by edging daily therefore ensuring a safer ice surface for guests.
  • Maintain Air Quality Standards by assisting in the documentation of meter readings.
  • Maintain Poway ICE housekeeping standards for all areas of the facility including; Zamboni room, compressor room, lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices.
  • Assist in maintenance projects including periodic maintenance of facility equipment.
  • Assist in performing general maintenance throughout the facility.
  • Set up and maintain facility signage and displays where applicable.
  • Maintain ice resurfacers according to the daily maintenance logbook and proper documentation of necessary repairs or recommendations.
  • Monitor ice conditions; remove debris from ice surface and surrounding areas.
  • Adhere to all Poway ICE policies and procedures.
  • Other duties as assigned

Qualifications:

  • Must be 18 years of age or older
  • Must complete Ice Maintenance training with a certified Poway ICE Maintenance Associate
  • Must pass a written, oral and practical Zamboni and Ice Maintenance Exam
  • Able to work a flexible schedule consisting of varying days and hours.
  • Must be able to read equipment manuals, safety procedures and write reports, update logbooks, document repairs.
  • High School diploma or equivalent preferred.
  • Ice rink operations experience a plus.
  • Service minded, highly motivated self-starter, enthusiastic and energetic.
  • Possesses strong interpersonal and communication skills.
  • Consistently maintains a pleasant, professional and approachable style.
  • Thrives in a fast paced, dynamic environment where required to deal with a variety of individuals and personalities.

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Facility Operations/Security: Event Guest Relations
Operations Associate - The Rinks - Poway Ice (Poway, CA)

Overview:

This associate is responsible for performing the daily activities required to operate the Rink facility, including all aspects of customer service, cash handling, skate guard during public sessions.

ESSENTIAL Responsibilities:

The Operations Associate will be assigned to one or more of the following skill areas:

Front Desk/Reception:

  • Communicate rink program information to Guests
  • Operate Point of Sale system in a skillful, expedient manner while efficiently and accurately performing daily cash handling activities
  • Coordinate locker room check-in and check-out procedures
  • Greet and assist Guests throughout the facility
  • Answer telephone in a cheerful, courteous and timely manner

Skate Counter:

  • Efficiently distribute skates and assist Guests in proper skate size selection
  • Manage customer flow including timeliness of service and line flow
  • Collect, inspect and properly store skates to correct location.
  • Sharpen/maintain rental skates for quality performance/presentation

Snack Bar:

  • Demonstrate a thorough knowledge of menu items, recipes and prices for the Snack Bar operation
  • Efficiently and accurately perform daily cash handling activities
  • Skillfully operate food and beverage equipment machines and prepares product in a proficient manner
  • Manage customer flow including timeliness of service and line flow

Skate Guard:

  • Safeguard public sessions to assure exemplary Guest experience and safety by monitoring activity on rink surfaces and in other controlled areas
  • Monitor rink conditions; remove debris from rink surface
  • Must be able to skate for up to 2 hours or willing to learn to skate
  • Maintain encouraging and attentive demeanor throughout session
  • Monitor safety of skaters including proper usage of skates and other equipment 

Scorekeeper:

  • Efficiently and accurately perform scorekeeping duties
  • Communicate effectively with referees in fast paced, dynamic environment

Party Host:

  • Set-up and decorate party room prior to guest’s arrival
  • Set up appropriate facility signage
  • Maintain a positive and attentive demeanor throughout the party
  • Provide outstanding customer service throughout the event, ensuring that food is served on-time, assisting with skate size selection and timing of skate

All above areas are responsible for:

  • Providing excellent customer service by enthusiastically servicing Guests while performing a multitude of diverse tasks, being thorough, accurate and prompt when responding to Guest inquiries and when necessary direct the individual to the appropriate Associate
  • Demonstrating the initiative and commitment to communication and teamwork to assure optimal Guest Service
  • Adhering to First Aid and emergency guidelines and procedures
  • Being alert to and communicate safety/security problems to Shift Manager in a timely manner
  • Adhering to manufacturers specifications when using equipment or materials in order to assure no risk to self, fellow Associates or Guests
  • Maintaining The Rinks housekeeping standards for all areas of the Rink including; lobby, bleachers, restrooms, meeting spaces, locker rooms and offices
  • Assisting in annual maintenance projects
  • Periodically, efficiently performing clerical activities
  • Maintaining a professional and organized demeanor when dealing with both internal and external Guests
  • Providing services as required for special events, tournaments and competitions
  • Performing various tasks as necessitated by Guest Service or facility requirements
  • Adhering to all Rinks policies and procedures

Qualifications:

  • High School diploma or equivalent preferred
  • Must be 16 years of age or older
  • Is a highly motivated self-starter who is service minded, enthusiastic and energetic
  • Demonstrates an understanding of The Rinks commitment to quality service, products and entertainment
  • Possesses strong interpersonal and communication skills
  • Consistently maintains a pleasant, professional and approachable style
  • Thrives in a fast paced, dynamic environment where required to deal with a variety of individuals and personalities
  • Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays and nights)
  • Meet minimum reading, writing and mathematical requirements where necessary
  • Rink operations experience a plus

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