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Current available jobs in Facility Operations/Security:


» Event Security Guard - Key Bank Center - Buffalo Sabres (Buffalo, NY)
» Part-time Baking Assistant - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)
» Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)
» Facilities Technician - Carolina Hurricanes (Raleigh, NC)
» Part-time Club Restaurant Server Asst - Carolina Hurricanes (Raleigh, NC)
» Part-time Facilities Technician - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Barista - Carolina Hurricanes (Raleigh, NC)
» Operations Changeover Crew (Part-Time) - Columbus Blue Jackets Arena Management (Columbus, OH)
» Housekeeping Assistant (Part Time) - Columbus Blue Jackets Arena Management (Columbus, OH)
» Concessions Sous Chef - TD Garden- Delaware North Sportservice Boston - Concessions Sous Chef (Boston, MA)
» PT Housekeeping - Florida Panthers Hockey Club (Sunrise, FL)
» PT-Parking Attendant/ Cashier/ Cleaning/Flaggers - Florida Panthers Hockey Club (Sunrise, FL)
» Lead Team Member - The Healthy Scratch - HARBORCENTER (Buffalo, NY)
» (716) Food and Sport Dishwashers - HARBORCENTER (Buffalo, NY)
» The Healthy Scratch - Team Member - HARBORCENTER (Buffalo, NY)
» Part Time Housekeeper/Cleaners - HARBORCENTER (Buffalo, NY)
» (716) at The Rinks - Concession Team Member - HARBORCENTER (Buffalo, NY)
» Tim Hortons- Front Team Member - HARBORCENTER (Buffalo, NY)
» 716 Food and Sport - BARTENDER - HARBORCENTER (Buffalo, NY)
» (716) Food and Sport Event Staff - HARBORCENTER (Buffalo, NY)
» The Healthy Scratch - Team Member - HARBORCENTER (Buffalo, NY)
» Tim Hortons- Front Team Member - HARBORCENTER (Buffalo, NY)
» (716) Food and Sport Event Staff - HARBORCENTER (Buffalo, NY)
» 716 Food and Sport - BARTENDER - HARBORCENTER (Buffalo, NY)
» Maintenance Engineer - Honda Center (Anaheim, CA)
» Sous Chef TD Garden Delaware North Sportservice - Legends- Sous Chef - TD Garden (Boston, MA)
» Security Officer (Part-Time) - Minnesota Wild (St. Paul, MN)
» Casual Labor - RiverCentre/Roy Wilkins Auditorium Crew (Part-time) - Minnesota Wild (St. Paul, MN)
» Public Safety Overnight Manager - Nashville Predators (Nashville, TN)
» Public Safety Officer - Second Shift - Nashville Predators (Nashville, TN)
» Electrician - Nashville Predators (Nashville, TN)
» Public Safety Officer - Part Time - Nashville Predators (Nashville, TN)
» Public Safety Officer - Third Shift - Nashville Predators/Bridgestone Arena (Nashville, TN)
» Guest Services Host - Peabody Opera House (St. Louis, MO)
» Guest Services Security - Peabody Opera House (St. Louis, MO)
» Guest Services Host - St. Louis Blues (St. Louis MO, MO)
» Guest Services Security - St. Louis Blues (St. Louis, MO)
» Guest Services Concierge - St. Louis Blues (St. Louis, MO)
» Part-Time Building Security Officer - St. Louis Blues (St. Louis, MO)
» Full-Time Building Security Officer - St. Louis Blues (St. Louis, MO)


Facility Operations/Security: Security
Event Security Guard - Key Bank Center - Buffalo Sabres (Buffalo, NY)

Summary of Position

To ensure the safety and enjoyment or guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications.  Monitoring and controlling the movements of patrons, visitors and contractors using various methods is also a main component of the job.

Core Responsibilities

  1. Provide a high level of service to patrons before, during, and after events. 

  2. Process incoming and outgoing packages and parcels on a daily basis.

  3. Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.

  4. Greet, monitor and control the movements of patrons, visitors, employees and contractors.

  5. Conduct varying levels of screening of guests, employees and visitors as directed.

  6. Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).

  7. Create documentation for all pertinent events and maintain daily log sheets.

  8. Remain calm and professional in all situations.

  9. Report pertinent information to supervisor.

  10. Conduct routine surveillance rounds in and around the building including the outside perimeter.

Requirements of the Position

High School Diploma or Equivalent. Must be able to obtain New York State Security Guard Registration and be of good character;

Previous law enforcement or security experience is preferred;

Must be able to stand, sit, walk for extended and varying periods of time;

Must be able to walk stairs;

Must be able to lift up to 50 lbs.;

Must be willing and able to respond to emergent situations;

Must be able to work irregular hours including weekends, evenings, overnight shifts, holidays and unscheduled and forced overtime shifts;

Must be able to work effectively with limited supervision at times.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Food/Beverage Management
Part-time Baking Assistant - Carolina Hurricanes (Raleigh, NC)

Responsibilities will include preparation of all breads, cakes, and pastries for all events held at PNC Arena. Must be capable of producing large amounts of product in a timely manner.  Candidate must be able to produce quality breads, cakes and pastries.

Qualifications

Must be at least 18 years old. Must be able to lift up to 50 lbs.  Previous baking and pastry experience is a plus. Must be able to follow written and verbal directions and work well with others. Must be able to work flexible work schedule including days, nights, weekends and holidays. Hours may be limited during the summer depending on event schedule.  

Must pass criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Suite Beverage Runner - Carolina Hurricanes (Raleigh, NC)

Suite Beverage Runners are responsible for loading/unloading, stocking and inventorying suite orders to include: water, soda, juices, beer, wine, liquor and specialty drinks. Prepares individual printed beverage orders, pulls product from inventory, packages and delivers to proper suite location. Cleaning and ending inventories are required to be completed at the end of every event.

Qualifications

Must be at least 18 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. Should be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 50 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. Your must be available to report for each shift 1-1.5 hours prior to the event time of each scheduled event (i.e. 6:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Suite Runner - Carolina Hurricanes (Raleigh, NC)

Suite Runners are responsible for prepping and assembling food, snack and condiment orders from printed production reports, delivering pre-ordered and event day food items to the proper Suite. Also responsible for removing and clearing all dishes, utensils and other items after the events have ended.

Qualifications

Must be at least 18 years old. Must be at least 21 years old to operate an optional dessert cart (includes serving alcohol). Must have excellent communication, customer service skills as well as exceptional attention to detail. Previous banquet, country club or food and beverage experience is preferred. 

Must be able to stand for long periods of time including walking up and down stairs, pushing carts and the ability to lift 35 pounds.

A flexible work schedule is required for the position including 75% monthly availability (must be available for any 5 days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. You must be available to report for each shift 3-4 hours prior to the event time of each scheduled event (i.e. 3:00-4:00 p.m. report time required for a 7:00 p.m. event). Event times will vary.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Maintenance
Facilities Technician - Carolina Hurricanes (Raleigh, NC)

The Facilities Technician is responsible for the repairs, troubleshooting, monitoring, and preventive maintenance of all mechanical, electrical, plumbing, structural and architectural systems in the facility. 

  • Follow established dress and behavioral codes.
  • Attend meetings and training classes to keep up to date on building policies and procedures as required.
  • Constantly evaluate Facilities’ procedures to ensure safety and establish new safety guidelines.
  • Maintain inventory of all equipment and tools.

Experience:

Experience and skills required, but not limited to:  Candidate must have high school diploma or equivalent.  Must have a valid NC driver’s license and acceptable driving record.  Preferred:  Electrical experience including troubleshooting electrical systems and motors, conduit installation and general knowledge of the electrical code.

Candidate must have the ability to read and follow verbal and written instructions as well as adhere to building policies and event requirements.  Must have knowledge of and ability to follow all safety procedures and guidelines. Must be able to lift objects up to 50 lbs and to stand, bend and stoop for long periods of time and climb stairs to inspect and handle problems.  Candidate must have knowledge of basic mathematical skills. 

Candidate must be willing to work in a fast paced, team environment, be willing to work a flexible schedule to include different shifts revolving around event schedule as needed, evenings, weekends and holidays hours if needed.  Candidate must have ability to interact with fellow employees and general public in a professional manner.  Must be willing to participate in an on-call rotation for building emergencies. 

Must pass a criminal background check and pre-employment drug screen.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have working in the HVAC and Refrigeration, Electrical or Plumbing fields?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Have you ever been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Food/Beverage Management
Part-time Club Restaurant Server Asst - Carolina Hurricanes (Raleigh, NC)

This position will assist the server in providing outstanding service to all guests.

Job responsibilities include but are not limited to:

• Exhibit professional and courteous behavior at all times
• Present a neat and tidy appearance while adhering to uniform standards
• Communicate effectively with guests, all levels of management and co-workers
• Maintain the proper care of equipment and food & beverage items
• Work with Restaurant Team to provide excellent food and beverage service while adhering to North Carolina health codes and policies
• Create pleasing atmosphere for patrons and their guests
• Ability to work in a fast paced environment
• Willingness to adhere to all Alcohol Service Policies including NC - ABC & ALE regulations and PNC Arena policies
• Assist in Setting up and breaking down of Dining Room
• Removal of “Dirty” dishes and glassware from Dining Room
• Complete routine and special tasks as related to the Food and Beverage Department
 

Qualifications

 Must be at least 18 years old. Strong customer service and communication skills are necessary. 1-2 years previous food and beverage or restaurant waiter/waitress experience preferred.

Candidates must be able to work on their feet for long periods of time and be able to walk up and down stairs as the work duties demand. Must be able to lift up to 50 lbs unassisted. Must have reliable transportation.

Must be able to work flexible schedule including nights, weekends, and holidays. Must pass a background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Maintenance
Part-time Facilities Technician - Carolina Hurricanes (Raleigh, NC)

 The Facilities Technician is responsible for the repairs, troubleshooting, monitoring, and preventive maintenance of all mechanical, electrical, plumbing, structural and architectural systems in the facility.

• Expected to follow established dress and behavioral codes.
• Expected to attend meetings and training classes to keep up to date on building policies and procedures as required.
• Maintain inventory of all equipment and tools.

Experience:

High school diploma or equivalent preferred.  3 years related experience working in HVAC, Electrical or Plumbing fields strongly preferred.

Candidate must have the ability to read and follow verbal and written instructions as well as adhere to building policies and event requirements. Must have knowledge of and ability to follow all safety procedures and guidelines. Must be able to lift objects up to 50 lbs and to stand, bend and stoop for long periods of time and climb stairs to inspect and handle problems. Candidate must have knowledge of basic mathematical skills.

Candidate must be willing to work in a fast paced, team environment, be willing to work a flexible schedule to include different shifts revolving around event schedule as needed, evenings, weekends and holidays hours if needed. Candidate must have ability to interact with fellow employees and general public in a professional manner.

Must pass a criminal background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have working in the HVAC, Electrical or Plumbing fields?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Have you ever been employed by PNC Arena? If so when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
Qualifications

  • Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.
  • Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed.
  • Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment
  • Must be able to work flexible work schedule including nights, weekends, and holidays.
  • Must be able to report to work by 5:00 PM on weekdays.
  • Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any food and beverage experience. If yes, explain.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience. If yes, explain.
6. Do you have any experience managing or supervising employees? If yes, explain.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Describe your cooking experience in a restaurant environment.
4. Are you currently enrolled in or have you completed any culinary classes? If yes, explain.
5. What are your cooking specialties?
6. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Describe your cooking skills.
4. What are your cooking interests?
5. Are you currently enrolled in or have you completed any culinary classes? If yes, explain.
6. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

  • Must be at least 21 years old. Previous bartending experience preferred.
  • Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.
  • Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment
  • Must pass a criminal background check

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you have any bartending experience or credentials? If yes, explain.
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any food and beverage experience. If yes, explain.
6. Have you ever worked in a job where you were responsible for inventory? If yes, explain?
7. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

  • Must be at least 18 years old. Previous cashier experience required.
  • Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.
  • Must be able to work in mentally and physically demanding environment.
  • Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.
  • Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience? If yes, explain.
6. Have you ever worked in a job where you were responsible for inventory? If yes, explain?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Qualifications

-Must be at least 18 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
3. Do you currently work another job? If yes, what hours/days?
4. Do you have any experience handling cash or credit card transactions? If yes, explain.
5. Do you have any retail or food and beverage experience. If yes, explain.


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Facility Operations/Security: Server/Concessions
Part-time Barista - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific coffee kiosk for an event. Ensure that the inventory relating to coffee preparation is maintained according to management guidelines.

Perform duties as necessary to accomplish timely delivery of coffee items. Must be able to perform several techniques of coffee making.

Maintain proper procedures, temperatures and portion control to deliver Coffee, Latte, Cappuccino and other specialty coffees

Maintain a clean working environment, proper hygiene of the coffee equipment and cooking area during and at the end of an event.

Assist in providing exceptional customer service to the guests. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including co-workers, subordinates and guests.

Qualifications

Must be at least 21 years old. Previous Barista experience preferred.
 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment. 

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 
PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?
3. Do you currently work another job? If yes, what hours/days?


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Facility Operations/Security: Maintenance
Operations Changeover Crew (Part-Time) - Columbus Blue Jackets Arena Management (Columbus, OH)

Department: Operations

Supervisor: General Operations Supervisor

Location: Columbus, Ohio

Summary

Under general supervision, this position assists with maintenance and providing labor to prepare Nationwide Arena for hockey games or other events.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

Assists with converting Nationwide Arena from one function to another, including set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasherboards, meeting rooms, concourse set-ups, dressing rooms, concert floor chairs, and other event-related equipment.

Assist in the configuration of arena bowl seating and rails.

Assists with fixing seats, grounds clean-up, snow removal, etc. 
Perform cleaning and maintenance on operations department equipment, keeping work areas and equipment organized and functional.


Follows all safety precautions and emergency procedures established at the facility; reports safety and damage concerns to the manager.


Work extended and/or irregular hours including nights, weekends and holidays as needed (schedule will be based on event schedules, staffing needs and employee availability).

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to walk.  The employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Facility Operations/Security: Custodial/Housekeeping
Housekeeping Assistant (Part Time) - Columbus Blue Jackets Arena Management (Columbus, OH)

Summary

Perform routine custodial work, minor maintenance, and repair work in the cleaning and upkeep of Nationwide Arena.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Responsible for the condition and cleanliness of spaces as assigned, which includes specialty locker rooms, restrooms, meeting rooms, and office space.

Disinfect rooms includes sweeping, mopping, dusting, trash removal, vacuuming, stocking glass cleaning, spot cleaning, carpet cleaning, wall washing and floor refinishing.

Performs bowl cleaning work which may include policing of liquids, sweeping of trash, and mopping of all seating areas.

Operate specialty equipment such as scrubbers, floor cleaners, vacuums, carpet cleaning machines, KaiVac restroom cleaning machines, etc.

Assists in oversight of contractor event and post clean work. Inspects work and redirects workers as needed.

Performs recovery-cleaning tasks as scheduled. 

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Education and/or Experience

High school diploma or general education degree (GED) required.

Experience in custodial techniques and practices in office settings or Arena settings is preferred.  

Physical Demands

 While performing the duties of this Job, the employee is regularly required to stand, see and communicate. The employee is frequently required to walk, stand, stoop, bend and climb stairs. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 100 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to vibration. The noise level in the work environment is usually loud.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Facility Operations/Security: Food/Beverage Management
Concessions Sous Chef - TD Garden- Delaware North Sportservice Boston - Concessions Sous Chef (Boston, MA)

Job Summary:

Oversee all culinary aspects of the Concessions Department with daily supervision and production of the kitchen operations.

Fully responsible for menu development, scheduling, food and labor costs and sanitation. Plans, prepares and cooks high volume meals, banquets, and catered food to guests and employees.

Responsible for management of the kitchen, including supervising activities of cooks, scheduling, training, implementation of policies and procedures, coordinate and actively participate in event operations and monitor food and labor costs.

Plan menus, catering packages and daily specials, maintaining financial responsibility for the menu mix. Oversees inventory of food product and coordinates product ordering and receiving within corporate specifications. Maintain a clean and orderly kitchen to Comply with State and local Heath Department Regulations.

Requirements:

  • ServSafe Certification (Preferred)
  • Three years Culinary Arts experience, including previous experience in a management role. More specifically, in high volume restaurant, casual and catering operations environment supporting multiple outlets; experience supervising personnel
  • Familiar with monitoring of food and labor cost, menu development and costing. Familiar with ordering and inventory procedures
  • Knowledge of basic accounting procedures
  • Excellent Organization skills
  • Ability to coach, develop and train others
  • Standing and walking 100% of time in a fast paced and busy environment
  • Ability to lift up to 50 pounds frequently

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Facility Operations/Security: Custodial/Housekeeping
PT Housekeeping - Florida Panthers Hockey Club (Sunrise, FL)

PT Housekeeping - Florida Panthers (Sunrise, FL)

These roles are responsible for ensuring timely completion of the custodial operations specific to the BB&T Center Arena. Responsibilities include proper use and handling of cleaning products, chemicals, equipment as well as inventory control and quality assurance.

Detailed Description:

  • Ensures proper usage of supplies and equipment throughout the Arena.

  • Safely operates and maintains all types of cleaning machinery and equipment.

  • Ensures proper use of cleaning chemicals and agents. 

  • Conducts building inspections.

  • Ability to properly utilize new equipment and follow safety procedures prior to using this equipment.

  • Performs a variety of cleaning/maintenance duties as assigned including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs and window cleaning.

  • Removes trash from premises.

  • Completes daily work orders as scheduled.

  • Responsible for maintaining the appropriate level of sanitary and cleaning supplies for assigned areas. Maintains assigned equipment in good working condition.

  • As applicable, cleans restrooms, sweeps and mops floors. Refills all dispensers such as hand towels, toilet paper & hand soap. Cleans toilets, urinals, sinks, mirrors & counters. Empties/removes trash. Reports any discrepancies or deficiencies to manager.

  • Follows safety procedures and maintains a safe work environment.

  • Other duties as required.

    Special Requirements:

  • Ability to lift 25 - 50 lbs.

  • Ability to work in an upright standing position for long periods of time (8-12 hours/day).

  • Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain)

  • Walk and climb stairs.

  • Reach with hands and arms.

  • Ability to quickly and easily navigate the property/building as required to meet the job functions.

  • Ability to work extended/flexible hours and weekends based on project requirement.

  • Climb ladders and work at heights above ground level (maximum 3 ft).

  • Ability to interact effectively with management and peers

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    Please send resume to: Attention: Human Resources, One Panther Parkway, Sunrise, and FL 33323 or fax your resume to (954) 835-7601 or e-mail to jobs@floridapanthers.com. NO PHONE CALLS


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Facility Operations/Security: Event Guest Relations
PT-Parking Attendant/ Cashier/ Cleaning/Flaggers - Florida Panthers Hockey Club (Sunrise, FL)

Job Title: PT-Parking Attendant/ Cashier/ Cleaning/Flaggers

Department: Parking Services

Reports To: Parking Services Event Manager

Summary:

Directs vehicles to available parking spaces and assists customers with questions within the parking lots and garages during events. Greets patrons and collects parking fees and/or passes as they enter the facility.

Essential Duties and Responsibilities: include the following, other duties may be assigned.

  • Direct vehicles to the closest available parking space;

  • Greet each customer entering parking facility;

  • Collect revenues and issue parking tickets to cash parker;

  • Collect parking passes from prepaid patrons;

  • Records names of parking patrons authorized to sign-in;

  • Assist patrons with questions;

  • Set up and move traffic cones and barricades to control traffic in assigned area;

  • Cleaning areas parking areas after the events

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Experience/Education:

 High school diploma or general education degree (GED) preferred but not required.

Competencies:

To perform this job successfully, an individual should demonstrate the following competencies:

Communication Skills-

  • Speaks clearly, listens and gets clarification;

  • Demonstrates accuracy and thoroughness;

  • Writes clearly and informatively;

  • Able to read and interpret written information.

Work Ethic-

  • Is consistently at work on time;

  • Arrives at meetings and appointments on time;

  • Responds to request for service and assistance;

  • Follows instructions, responds to management direction;

  • Uses time efficiently.

Adaptability-

  • Adapts to changes in the work environment;

  • Able to deal with frequent change. Safety and Security-

  • Observes safety and security procedures;

  • Reports potentially unsafe conditions

Customer Service-

  • Responds promptly to customer needs;

  • Responds to requests for service and assistance;

  • Treats patrons in a kind and courteous manner.

Problem Solving-

  • Listens to get clarification;

  • Identifies and resolves problems in a timely manner.

Professionalism-

  • Reacts well under pressure;

  • Approaches others in a tactful manner;

  • Adapts to changes in the work environment;

  • Is consistently at work on time.

Organizational Support-

  • Follows policies and procedures;

  • Follows instructions, responds to management direction.

 Other Skills and Abilities:

  • Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;

  • Ability to speak well to patrons and other employees;

  • Ability to read and comprehend simple instructions, short correspondence, and memos;

  • Ability to write simple correspondence;

  • Ability to add, subtract, multiply, and divide and count money and change quickly;

  • Ability to speak Spanish is preferred, but not required;

  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Physical Demands:

  • Position requires the ability to regularly stand for extended periods of time, walk, use hands to feel or handle, reach, talk and hear;

  • Position requires the ability to lift and/or move up to 25 pounds as needed.

Work Environment:

  • The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;

  • Position requires working on evenings, weekends and holidays as required;

  • Position is exposed to fumes or airborne particles;

  • Position requires working in outdoor conditions, as needed.

  • Position requires working near moving vehicles;

  • Position requires working in outdoor weather conditions, frequently being exposed to extreme temperatures.

Please send resume to: Attention: Human Resources, One Panther Parkway, Sunrise, and FL 33323 or fax your resume to (954) 835-7601 or e-mail to jobs@floridapanthers.com. NO PHONE CALLS


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Facility Operations/Security: Server/Concessions
Lead Team Member - The Healthy Scratch - HARBORCENTER (Buffalo, NY)

POSITION: Lead Team Member – The Healthy Scratch

The Healthy Scratch is a healthy quick service restaurant offering yogurt and smoothies, acai bowls, juice shots, fresh cold pressed juices, wraps, overnight oatmeal, other healthy grab-and-go food alternatives, and branded merchandise.

SUMMARY:

The Lead Team Member is responsible for the daily operations including, leading staff and training while being actively involved in the preparation and execution of food and beverage items for guests.  The successful candidate will have a proven ability to lead and inspire a team to fulfill the vision of the high quality operation.

RESPONSIBILITIES:

  • Execute high service standards and exceed guest expectations daily adhering to company service, quality and cleanliness specification and food handling.

  • Leads staff while on the shift including daily training and coaching.

  • Leads by example and follows all Policies and Standard Operating Procedures. (SOPs)

  • Resolve guest conflict through service recovery and bring ideas to management when change is needed.  

  • Assist the team in maintaining and increasing productivity and monitoring inventory.

  • Follow all safe cash handling policies and procedures. Responsible for cash drops and opening and closing shift responsibilities.

  • Create an engaging and energetic environment where all staff works as a team.

  • Reports all matters of significance to General Manager in a timely fashion.

  • Ability to perform all team member tasks.

QUALIFICATIONS:

  • 1+ years supervisory or management experience in a similar food and beverage environment.

  • Passion for locally grown and fresh products

  • Self-Starter, flexible and able to work independently and in a team environment.

  • Ability to multitask and change priorities constantly as needed in a fast paced environment.

  • Strong written and verbal communication skills

  • Exceptional organizational skills

  • Knowledge of current Food and Beverage compliance and regulations including state and federal laws and regulations.

The Healthy Scratch is an Equal Opportunity Employer


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Sustainability
(716) Food and Sport Dishwashers - HARBORCENTER (Buffalo, NY)

Working for the newest and biggest development in downtown Buffalo could be one of the most exciting career opportunities you've ever had! Our mission is to provide the premier fan, food and sports destination with a commitment to hospitality, quality, and our community, for residents and visitors of Western New York.

Our motto - “It’s Our Code” reflects the pride and passion that Western New Yorkers have for our area.   Combining both food and sport in our state of the art destination will create the premier fan experience.

We are seeking the best of the best Dishwashers who have a passion for quality customer service. If you love food and sports, then this could be the job for you!!

Job Requirements include:

•   1 years high volume Dishwasher experience

•   Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

•   Knowledge and understanding of Food Safety and Sanitation

•   Must be at least 18 years old to be employed

The ideal candidate will possess the following skills:

•   Work well with others in a team environment

                        Ability to work in a fast paced environment

                        A love for sports

                        A passion for Western New York?

We are an Equal Opportunity Employer.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
The Healthy Scratch - Team Member - HARBORCENTER (Buffalo, NY)

POSITION: Team Member – The Healthy Scratch

The Healthy Scratch is a healthy quick service restaurant offering yogurt and smoothies, acai bowls, juice shots, fresh cold pressed juices, wraps, overnight oatmeal, other healthy grab-and-go food alternatives, and branded merchandise.

SUMMARY:

The Team Member is responsible for setting and maintaining attractive product displays, making and serving product. A Team Member must support and convey the company culture by providing high quality, courteous and friendly service to guests and other team members, share product knowledge with guests and offer suggestions tailored to their needs. A successful candidate will be a positive and professional individual with a passion for working in a healthy and high energy environment.

RESPONSIBILITIES:

·        Execute high service standards and exceed guest expectations daily by providing immediate an undivided attention to every customer and adhering to company service, quality and cleanliness specification and food handling.

·        Ensure a fresh and appealing display by keeping cases, shelves and displays clean and well stocked, while continuously checking and ensuring freshness and quality of products.

·        Resolve guest conflict through service recovery and engage management when necessary.  

·        Operate equipment and serve product in a variety of areas including, smoothie, toast, coffee etc… Maintain cleanliness and integrity of equipment.

·        Follow all company cash handling procedures.

·        Follow and comply with established procedures including weights and measures, health and sanitation, and adhere to safe work practices.  

·        Create an engaging and energetic environment where all staff works as a team.

QUALIFICATIONS:

·        Passion for locally grown and fresh products

·        Ability to follow instructions and procedures.

·        Ability to multitask and change priorities constantly as needed in a fast paced environment.

·        Strong verbal communication skills

·        Exceptional customer service

·        Available for flexible scheduling including weekends and holidays.

The position is part time, and we are looking for applicants that have flexability in their schedule between the hours of 8 am - 6pm, seven days a week.

The Healthy Scratch is an Equal Opportunity Employer


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Custodial/Housekeeping
Part Time Housekeeper/Cleaners - HARBORCENTER (Buffalo, NY)

JOB SUMMARY:

This position is responsible for the cleaning and support of our facility and grounds to make every event a World Class success. A high energy level, dependability, excellent attitude, attention to detail, excellent English communication, and desire to cooperate as a team member are critical components of success. This position requires physical activity including standing, walking, stooping, reaching, climbing stairs, and the ability to lift up to 50 pounds.  Candidates would be working at The Rinks at Harborcenter, 716, and Tim Hortons.

We are looking for someone that can work three to four days a week, 8 am - 4pm,  part time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide an excellent first impression by offering World Class Service with a positive attitude.

• Responsible to provide a clean and safe facility before, during and after all events

• Clean and maintain all bathrooms and replenish supplies as needed

• Sweep, mop, vacuum and maintain various types of floors

• Clean all surfaces including glass, furniture, fixtures, etc.

• Responsible for picking up trash and emptying trash and recycle receptacles

• Work cooperatively with all staff members

• Maintain a clean, neat, and professional appearance during work hours

• Help assure the health, safety and security of co-workers and guests by following all safety procedures and rules

• Monitor and report to the manager any discrepancies, damage, loss of property, safety issues

· Other duties as may be assigned

QUALIFICATIONS:

· Compliance with our company policy of Background Checks

· Effective written and oral English communication skills

· Energetic, pleasant, and a neat professional appearance

· Excellent attention to detail and good time management skills

· Punctual, Dependable, and Excellent work attendance record

· Adaptability to work unsupervised or on a team

· Ability to meet deadlines and work well under time pressures

· Ability to work in large crowds for an extended period of time

· Ability to work long hours, including days, nights, weekends and holidays as needed

· Ability to lift 50 pounds without accommodation.

· Prior guest service experience a plus


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
(716) at The Rinks - Concession Team Member - HARBORCENTER (Buffalo, NY)

Team Member – 716 @ the Rinks (Concession/Food Truck/Catering)

The Team Member may be the first and possibly only experience our guests have with our high standards of service and the excellent menu that our restaurant provides. You will act as both Front and Back of the House to serve our guest a positive and long lasting experience.  While not physically connected to the restaurant, your position is a direct reflection of the quality product and service that as a whole we strive to provide for the ultimate sports fan.

Basic functions of the Rink Sales Associate include, but not limited to:

·        Greeting guests

·        Answering questions - accurately and politely

·        Making proficient sales transactions - using a point-of-sale system

·        Handling cash and other forms of payment

·        Maintaining proper cash drawer balances

·        Directing guests to areas/restrooms

·        Properly checks I.D.s – for guests who appear to be under 30 years old

·        Demonstrating responsible alcohol service

·        Demonstrating impeccable product knowledge

·        Suggestive selling - using proven techniques

·        Assembling orders - double checking product quality and specs

·        Ability to prepare and cook all concessions/food truck food items

·        Properly reading items printed on order tickets or automated Kitchen Display System

·        Properly labeling, dating, covering and refrigerating items for the stand/food truck/catering

·        Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and stations

·        Cleaning dishes and ensuring proper storage

·        Maintaining a clean and organized kitchen/work area

·        Maintaining      proper  product stock and inventory levels

·        Assuring the complete satisfaction of each and every guest

·        Entertaining guests in the most efficient manner

Job Requirements include:

·        Must be at least 18 years old

·        Follows all food safety & sanitation procedures

·        A food safety certification program and TiPS alcohol training is required to be completed before being able to serve food or alcohol

·        Performing duties which require bending & reaching & Lifting up to 30-pound boxes to receive/move product

·        Standing, for up to 8+ hours

·        Maintaining a well-groomed         appearance

·        Following all uniform guidelines

·        Practicing all general safety & sanitation standards

·        Remaining calm in a hectic, fast-paced atmosphere

·        Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

·       Displaying a positive and outwardly friendly attitude toward guests

(716) at The Rinks is an Equal Opportunity Employer


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
Tim Hortons- Front Team Member - HARBORCENTER (Buffalo, NY)

Tim Horton’s

A one-of-a-kind Tim Hortons Cafe & Bake Shop will open at HARBORCENTER this fall. This unique restaurant is an anchor retail component of the complex and will be accessible from the street level at the intersection of Main Street and Scott Street, across from the site of the former Memorial Auditorium. The shop will have several special features, including two wall exhibits that will pay tribute to the life and career of Tim Horton, as well as the history of downtown Buffalo.

As a team member your top priority is guest satisfaction. Whether you are the very first person our guests encounter or you are producing quality-finished bakery items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.

The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.

Hospitality & Guest Service

·      Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room

·      Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate

·      Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge

·      Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You

·      Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest’s order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids

·      Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru

·      Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs

·      Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue

·      Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

·      Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided

·      Prepares all products as required, following the order monitor to ensure the accuracy of every order

·      Communicates showcase and product needs to ensure proper product availability for guests

·      Regularly takes temperatures of the required products and records in the Time & Temperature Log

Policies & Procedures

·      Follows all restaurant policies, procedures and standards

·      Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant

·      Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

Health & Safety

·      Works in compliance with occupational health and safety legislation

·      Knows, understands and follows safe work practices and procedures

·      Uses or wears personal protective equipment or clothing as required

·      Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of  health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner

·      Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
716 Food and Sport - BARTENDER - HARBORCENTER (Buffalo, NY)

Bartending is one of the most exciting, fast paced and social aspects of our restaurant. As a bartender you may be the first and possibly only experience our guests have with our high standards of service. As a bartender you are creating an atmosphere for the ultimate sports fan. Bartenders are expected to not only know our menu, but be able to describe and suggest food and beverages to our guests.

Basic functions of the Bartender include:

·            Making drinks to spec recipe

·            Demonstrating responsible alcohol service

·            Serving food

·            Handling cash & other forms of payment

·            Making proficient sales transactions - using a point-of-sale system

·            Properly checking I.D.s – for guests who appear to be under 30 years old

·            Maintaining proper cash drawer balances

·            Directing guests to areas/restrooms

·            Demonstrating impeccable product knowledge

·            Suggestive selling - using proven techniques

·            Maintaining a clean and organized bar area

·            Maintaining proper product pars – through bar pulls & inventories

·            Stocking liquor, beer, wine and glassware throughout the shift

·            Properly labeling, dating, covering and refrigerating prepped items for the bar

·            Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware

·            Performing opening, closing & side duties – setting up/breaking down the bar, product  prep, cleaning glass/countertops, sweeping the floor, etc

·            Answering questions - accurately and politely

·            Creating memorable experiences

·            Staying current with local and national sports events

·            Entertaining guests to create the ultimate sports fan atmosphere

Job Requirements include:

·            Must be at least 18 years old to be employed

·            Follows all food safety & sanitation procedures

o    A food safety certification program and TiPS alcohol training is required to be completed before being able to serve food or alcohol

·            Practicing all general safety standards

·            Performing duties which require bending & reaching

·           Maintaining a  well-groomed appearance

·            Following all uniform guidelines

·            Practicing all safety & sanitation standards

·            Recycling products, where possible

·            Remaining calm in a hectic, fast-paced atmosphere

·            Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

·            Displaying a positive and outwardly friendly attitude toward guests

We are an Equal Opportunity Employer. 


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
(716) Food and Sport Event Staff - HARBORCENTER (Buffalo, NY)

Working for the newest and biggest development in downtown Buffalo could be one of the most exciting career opportunities you've ever had! Our mission is to provide the premier fan, food and sports destination with a commitment to hospitality, quality, and our community, for residents and visitors of Western New York.

Our motto - “It’s Our Code” reflects the pride and passion that Western New Yorkers have for our area.   Combining both food and sport in our state of the art destination will create the premier fan experience.

We are seeking the best of the best Servers who have a passion for quality customer service. If you love food and sports, then this could be the job for you!!

Job Requirements include:

•   2 years catering/event experience

•   Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

•   Displaying a positive and outwardly friendly attitude toward guests

•   Must be at least 18 years old to be employed

The ideal candidate will possess the following skills:

•   Ability to anticipate the needs of our guest

•   Demonstrating responsible alcohol service

•   Handling cash & other forms of payment

•   Making proficient sales transactions - using a point-of-sale system

•   Properly checking I.D.s – for guests who appear to be under 30 years old

•   Demonstrating impeccable product knowledge

•   Answering questions – good communication skills

•   Entertaining guests

•   A love for sports

•   A passion for Western New York

We are an Equal Opportunity Employer.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
The Healthy Scratch - Team Member - HARBORCENTER (Buffalo, NY)

POSITION: Team Member – The Healthy Scratch

The Healthy Scratch is a healthy quick service restaurant offering yogurt and smoothies, acai bowls, juice shots, fresh cold pressed juices, wraps, overnight oatmeal, other healthy grab-and-go food alternatives, and branded merchandise.

SUMMARY:

The Team Member is responsible for setting and maintaining attractive product displays, making and serving product. A Team Member must support and convey the company culture by providing high quality, courteous and friendly service to guests and other team members, share product knowledge with guests and offer suggestions tailored to their needs. A successful candidate will be a positive and professional individual with a passion for working in a healthy and high energy environment.

RESPONSIBILITIES:

·        Execute high service standards and exceed guest expectations daily by providing immediate an undivided attention to every customer and adhering to company service, quality and cleanliness specification and food handling.

·        Ensure a fresh and appealing display by keeping cases, shelves and displays clean and well stocked, while continuously checking and ensuring freshness and quality of products.

·        Resolve guest conflict through service recovery and engage management when necessary.  

·        Operate equipment and serve product in a variety of areas including, smoothie, toast, coffee etc… Maintain cleanliness and integrity of equipment.

·        Follow all company cash handling procedures.

·        Follow and comply with established procedures including weights and measures, health and sanitation, and adhere to safe work practices.  

·        Create an engaging and energetic environment where all staff works as a team.

QUALIFICATIONS:

·        Passion for locally grown and fresh products

·        Ability to follow instructions and procedures.

·        Ability to multitask and change priorities constantly as needed in a fast paced environment.

·        Strong verbal communication skills

·        Exceptional customer service

·        Available for flexible scheduling including weekends and holidays.

The position is part time, and we are looking for applicants that have flexability in their schedule between the hours of 8 am - 6pm, seven days a week.

The Healthy Scratch is an Equal Opportunity Employer


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
Tim Hortons- Front Team Member - HARBORCENTER (Buffalo, NY)

Tim Horton’s

A one-of-a-kind Tim Hortons Cafe & Bake Shop will open at HARBORCENTER this fall. This unique restaurant is an anchor retail component of the complex and will be accessible from the street level at the intersection of Main Street and Scott Street, across from the site of the former Memorial Auditorium. The shop will have several special features, including two wall exhibits that will pay tribute to the life and career of Tim Horton, as well as the history of downtown Buffalo.

As a team member your top priority is guest satisfaction. Whether you are the very first person our guests encounter or you are producing quality-finished bakery items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.

The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.

Hospitality & Guest Service

·      Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room

·      Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate

·      Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge

·      Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You

·      Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest’s order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids

·      Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru

·      Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs

·      Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue

·      Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

·      Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided

·      Prepares all products as required, following the order monitor to ensure the accuracy of every order

·      Communicates showcase and product needs to ensure proper product availability for guests

·      Regularly takes temperatures of the required products and records in the Time & Temperature Log

Policies & Procedures

·      Follows all restaurant policies, procedures and standards

·      Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant

·      Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

Health & Safety

·      Works in compliance with occupational health and safety legislation

·      Knows, understands and follows safe work practices and procedures

·      Uses or wears personal protective equipment or clothing as required

·      Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of  health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner

·      Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
(716) Food and Sport Event Staff - HARBORCENTER (Buffalo, NY)

Working for the newest and biggest development in downtown Buffalo could be one of the most exciting career opportunities you've ever had! Our mission is to provide the premier fan, food and sports destination with a commitment to hospitality, quality, and our community, for residents and visitors of Western New York.

Our motto - “It’s Our Code” reflects the pride and passion that Western New Yorkers have for our area.   Combining both food and sport in our state of the art destination will create the premier fan experience.

We are seeking the best of the best Servers who have a passion for quality customer service. If you love food and sports, then this could be the job for you!!

Job Requirements include:

•   2 years catering/event experience

•   Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

•   Displaying a positive and outwardly friendly attitude toward guests

•   Must be at least 18 years old to be employed

The ideal candidate will possess the following skills:

•   Ability to anticipate the needs of our guest

•   Demonstrating responsible alcohol service

•   Handling cash & other forms of payment

•   Making proficient sales transactions - using a point-of-sale system

•   Properly checking I.D.s – for guests who appear to be under 30 years old

•   Demonstrating impeccable product knowledge

•   Answering questions – good communication skills

•   Entertaining guests

•   A love for sports

•   A passion for Western New York

We are an Equal Opportunity Employer.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Server/Concessions
716 Food and Sport - BARTENDER - HARBORCENTER (Buffalo, NY)

Bartending is one of the most exciting, fast paced and social aspects of our restaurant. As a bartender you may be the first and possibly only experience our guests have with our high standards of service. As a bartender you are creating an atmosphere for the ultimate sports fan. Bartenders are expected to not only know our menu, but be able to describe and suggest food and beverages to our guests.

Basic functions of the Bartender include:

·            Making drinks to spec recipe

·            Demonstrating responsible alcohol service

·            Serving food

·            Handling cash & other forms of payment

·            Making proficient sales transactions - using a point-of-sale system

·            Properly checking I.D.s – for guests who appear to be under 30 years old

·            Maintaining proper cash drawer balances

·            Directing guests to areas/restrooms

·            Demonstrating impeccable product knowledge

·            Suggestive selling - using proven techniques

·            Maintaining a clean and organized bar area

·            Maintaining proper product pars – through bar pulls & inventories

·            Stocking liquor, beer, wine and glassware throughout the shift

·            Properly labeling, dating, covering and refrigerating prepped items for the bar

·            Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware

·            Performing opening, closing & side duties – setting up/breaking down the bar, product  prep, cleaning glass/countertops, sweeping the floor, etc

·            Answering questions - accurately and politely

·            Creating memorable experiences

·            Staying current with local and national sports events

·            Entertaining guests to create the ultimate sports fan atmosphere

Job Requirements include:

·            Must be at least 18 years old to be employed

·            Follows all food safety & sanitation procedures

o    A food safety certification program and TiPS alcohol training is required to be completed before being able to serve food or alcohol

·            Practicing all general safety standards

·            Performing duties which require bending & reaching

·           Maintaining a  well-groomed appearance

·            Following all uniform guidelines

·            Practicing all safety & sanitation standards

·            Recycling products, where possible

·            Remaining calm in a hectic, fast-paced atmosphere

·            Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

·            Displaying a positive and outwardly friendly attitude toward guests

We are an Equal Opportunity Employer. 


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Facility Operations/Security: Maintenance
Maintenance Engineer - Honda Center (Anaheim, CA)

Maintenance Engineer 

The Maintenance Engineer is a full-time, non-exempt (hourly) position within the Operations Department of the Honda Center.  This position is responsible for performing maintenance duties as required, and should be capable of responding to and resolving building related problems and/or service requests.  The successful candidate must be able to work independently, as well as in a team dynamic.  This position reports directly to the Senior Engineer.  Anaheim Arena Management (Honda Center) offers a competitive salary and comprehensive benefits package. EOE.


Examples of Duties/Essential Functions:

•    Installation and maintenance of heating, ventilation and air conditioning systems, including refrigeration systems.  Maintenance of complex control systems.
•    Installation of electrical circuitry, disconnect switches, lighting fixtures, transformers, motor controls, PLC’S and ballasts
•    Air Handler maintenance; to include filters, belts and all associated parts
•    Troubleshoot/repair icemakers, ice machines, freezers and refrigerators
•    Install and maintain commercial kitchen equipment
•    Install and repair various plumbing parts and equipment
•    Install pumps/motors of various sizes and capacities
•    Inspect/log boilers, chillers and air handler activity set points and performance
•    Perform other duties as assigned

Qualification Standards:  

•    High School Diploma or equivalent
•    Minimum of 3 years’ experience in commercial/industrial facility 
•    Must be skilled in electrical, plumbing, refrigeration, HVAC, fabrication and mechanical troubleshooting
•    State certified in electrical or refrigeration preferred
•    Excellent follow-thru skills
•    Energetic, self-motivated and eager to learn new operating procedures
•    Flexible schedule – ability to work varying shifts, weekends and holidays as required


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Facility Operations/Security: Food/Beverage Management
Sous Chef TD Garden Delaware North Sportservice - Legends- Sous Chef - TD Garden (Boston, MA)

Legends Club is a private, members-only restaurant and bar located on level 3 of TD Garden, exclusively open to Boston Bruins and Boston Celtics season ticket holders with a membership. This distinguished club opens two hours prior to all Bruins and Celtics games at TD Garden and remains open for members up to an hour after a game concludes. The TD Garden completed a major renovation of Legends Club, part of the comprehensive, $70 million arena-wide upgrade which was completed in 2015.

The Legends Sous Chef works with the Executive Sous Chef and the Production Chef. Primary responsibility includes: overseeing and supervising production of food for Legends kitchen.  Work closely with Executive Chef to promote the company’s culture, mission and philosophy.  Must act as a team leader and motivator for kitchen staff, thus strong interpersonal skills and being a clear communicator are essential. Responsible for supervising, training, evaluating, coaching and counseling production team associates to comply with company standards and recipes.

Responsibilities:

  •  Assist in hiring, development, training and mentoring of staff and act as a resource to them.
  • Coach, counsel and assist in conducting performance evaluations of production team.
  • Recommend or conduct disciplinary action, including termination, of production team when necessary according to company standards.
  • Assist in developing training and trailing programs for production team.
  • Monitor staffing levels to minimize cost and increase productivity. Recommend staffing needs according to business levels.
  • Make daily changes in event numbers and menus.
  • Compose daily rescheduling list and reassign work to the following day’s production list according to team’s capabilities.
  • Change weekly event board in kitchen.
  • Maintain a team-oriented atmosphere.
  • Assist in party check-off and recovery.
  • Schedule all production teams for daily assignments.
  • Perform all reasonable requests from the management team.
  • Attend and participate in all scheduled meetings and training sessions.
  • Follow proper time-keeping policies and procedures.
  • Follow the sign-in and sign-out procedure for keys.
  • Know and follow all company emergency and safety procedures.

Qualifications:

  • Prior food production supervisory/management experience.
  • Culinary degree and/or training preferred.
  • Excellent volume cooking skills, presentation skills and palette.
  • Experience in quality-oriented catering or banquet facility.
  • Strong leadership and management skills working with a variety of associates of different skill levels and varied backgrounds.
  • Proficient computer skills in Word, Excel, and the kitchen computer production system .
  • Excellent communication skills (written and oral) and good listening skills.
  • Ability to handle many tasks at once and effectiveness in a fast-paced work environment.
  • Thoroughness, attention to details, and excellent organizational skills.
  • Good decision-making and ability to proactively make changes as needed.
  • Ability to communicate effectively with associates, management, clients and vendors if necessary.
  • Ability to work flexible schedule to accommodate business levels.
  • ACF Certification preferred, must obtain within the first 3 years of employment.

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Facility Operations/Security: Security
Security Officer (Part-Time) - Minnesota Wild (St. Paul, MN)

We are currently accepting applications for a part time Security Officer.  Our team is committed to providing a safe and secure campus to our employees and guests. We work hockey games, concerts, conventions, large and small events and also present during the week’s business hours. We are staffed 24/7. 

Who are we looking for? Working on a close team, you will be part of a group that is dedicated, supportive and knowledgeable.  You will have sound judgement, the ability to stay calm under pressure and have excellent interpersonal skills.

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Position Summary/Description: The purpose of this position is to observe and report any conditions which may negatively affect the safety and/or security of the Xcel Energy Center, 317 On Rice Park and the RiverCentre Complex.

Responsibilities/Essential Functions

  • Observe conditions or incidents and report incidents/conditions to the appropriate management staff and/or St. Paul Police/Fire Departments
  • Walk the campus to perform timely and accurate security/safety patrols including stairwells
  • Respond to requests for assistance from MSE staff and visitors for a variety of security issues (fire, medical emergencies, etc.)
  • Attentively monitor and operate security camera systems and digital recording devices
  • Gather and report any information about unusual events that occur on our campus
  • When requested, provide escorts of persons to and from locations within the campus facilities
  • Freight management – monitor and track deliveries, lift, push, and pull freight to move and deliver it when needed
  • Will work different days and shifts depending on need
  • Other event-related duties as assigned

Position Requirements

Formal Education & Certification

  • 6 to 12 months experience in security-related field, preferably experience in uniformed contract security company, military experience or law enforcement.
  • High school diploma or equivalent experience
  • First aid certification preferred

Knowledge & Experience

  • Strong interpersonal/customer service skills
  • Ability to communicate effectively with clients and other department personnel and management
  • Previous experience with Closed Circuit Television (CCTV) or Access Controls systems helpful

Work Conditions

  • Must be able to pass a background check
  • Lifting requirements – must be able to lift a minimum of 20 pounds and occasionally up to 50 pounds
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, etc

Schedule:

  • Ability and flexibility to work day, evening, overnight hours and holidays
  • Shifts are 7 a.m. - 3 p.m. and 3 - 11 p.m.
  • Average of 25 hours per week 
  • Hourly rate is $11.00

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your availability (i.e. Available for 3-11 p.m. shift Saturday - Tuesday and Wednesday 7 a.m. - 3 p.m.)


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Facility Operations/Security: Custodial/Housekeeping
Casual Labor - RiverCentre/Roy Wilkins Auditorium Crew (Part-time) - Minnesota Wild (St. Paul, MN)

POSITION SUMMARY/DESCRIPTION:
Casual Labor – RiverCentre/Roy Wilkins Auditorium Crew staff are responsible for the set-up, tear-down and all cleaning needs for events in the RiverCentre and Roy Wilkins Auditorium.  They are also responsible for the daily cleaning of the St. Paul Conservatory Studios, Administrative Offices and all public areas of the complex.

 RESPONSIBILITIES
• Sweep and mop floors
• Clean carpets with sweepers and carpet cleaning equipment
• Wash windows and doors, empty trash and operate compactors
• Separate all waste (compost/comingle/mixed paper/construction waste/trash) and empty it into the proper receptacle
• Clean restrooms (scrub toilets and urinals, mop floors, empty trash and restock supplies)
• Assist in outside maintenance (shovel snow, empty trash, sweep sidewalks)
• Set up and tear down tables and chairs
• Perform other duties as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION
• At least 16 years old 

2. KNOWLEDGE & EXPERIENCE
• General facility cleaning needs and procedures
• Cleaning equipment operation preferred
• General building maintenance preferred
• Tools, materials and supplies commonly used in building cleaning and maintenance a plus
• Ability to understand spoken and written directions
• Work in a team-oriented environment with other part-time, full-time and temporary staff
• Experience in cleaning in an arena/convention center/hotel environment a plus

3. PERSONAL ATTRIBUTES
• Communicate effectively with coworkers and building clients
• Deal tactfully with the general public
• Work on a crew in challenging/pressure situations

4. WORK CONDITIONS/ESSENTIAL FUNCTIONS
• Ability to work a primarily 2nd shift schedule (most shifts begin at 4:00 PM)
• Work with limited supervision
• Spend most, if not all, of a work shift on your feet (5 – 6.5+ hours)
• Lift 25 – 50 pounds unaided
• Climb up and down stairs on a regular basis
• Work outdoors as needed year round
• Work a schedule that includes evenings, weekends and holidays

Local Candidates Only

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.


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Facility Operations/Security: Security
Public Safety Overnight Manager - Nashville Predators (Nashville, TN)

Job Title: Public Safety Manager (Overnight)

Department: Public Safety

Job Reports To: Director of Public Safety

Status: Exempt

 

Job Purpose: Responsible for providing the administrative and operational oversight of the overnight activities of the Arena Department of Public Safety. This includes the hiring, supervising, and training of the full-time and part-time armed and unarmed overnight staff members. The Public Safety Manager assists the Director of Public Safety with the day-to-day security operations and functions for Bridgestone Arena and the Nashville Predators. The Manager will be responsible for the direct supervision and coordination of the 3rd shift Public Safety Supervisors and Officers. This position will work closely with the Operations Overnight Quality Control Manager in ensuring the overall safety of staff and the building.

Major Responsibilities/Activities:

  • Manages the work of the 3rd shift Public Safety Officers and Supervisors.

  • Responsible for the hiring, training and scheduling of overnight officers and supervisors and any temporary or sub contract labor needed for special assignments as required for safe and efficient operation.

  • Motivates staff and maintains a positive and productive work environment and ensures this intent is communicated and adhered to by all subordinates.

  • Evaluates staff, including appraising productivity, working with employees to correct deficiencies, making recommendations as to the interviewing, hiring, firing and advancement promotion or any other change of status of employee under the Public Safety Manager.

  • Ensures that staffing levels are appropriate during 24/7 operations and events. Ensure that staffing resources are properly briefed, deployed and redeployed as necessary.

  • Manages staff time records by using a computerized time and attendance system.

  • Provides training and event night oversight for the personnel assigned to the arena’s security base.

  • Provides oversight of security operations for all arena employees serving in overnight capacities.

  • Assists in the arena event planning process and coordinate operations with all arena departments and contractors.

  • Prepares staff documents including staff deployment plans, event sign-ups, event notes, schedules, etc.

  • Reviews event documentation and follow-up on various issues including Shift Logs and Tour Logs.

  • Reviews, audits and provides follow up of all Incident Reports, ensuring all reports are forwarded to the Legal Department in a timely manner. 

  • Monitors and reports on a continual basis all conditions which create security or safety hazards on company property; also, makes recommendations regarding prevention techniques, devices or equipment that would correct the hazard.

  • Manages an inventory of security-related items such as hand held metal detectors, cameras, radios, keys and electronic card readers.

  • Hours to fluctuate but in general will be from 9pm-6am.

  • Performs other duties as assigned by the Director of Public Safety.

Minimum Requirements:

  • Ability to demonstrate physical and psychological fitness.

  • Knowledge of law enforcement, criminal law and security.

  • Ability to manage tactical/emergency responses.

  • Ability to maintain confidentiality.

  • Able to obtain State of Tennessee Security Officer/Guard License. Preferred to have Armed Guard License.

  • Four (4) year college degree preferred.

  • Four (4) hours (unarmed security) training by state certified trainer.

  • Suitable background & fingerprint check by FBI, TBI, and Metro Police.

  • Minimum of two (2) years’ experience supervising a group of Event Staff/Security Staff required (stadium, arena, convention center, performing arts facility).

  • Strong, advanced technical skills in the use of Microsoft Office (Outlook, Word, Excel, Power Point) required.

  • Proficiency in writing detailed Incident Reports.

  • Experience with time management systems, ISS 24/7 Incident Command, and 24-hour video surveillance systems preferred.

  • Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally.

  • Ability to simultaneously manage a high level of detail across multiple projects.

  • Ability to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure.

  • Ability to work well within a team environment, offering assistance and support to team members whenever necessary.

Essential Physical Functions:

  • Ability to work long and/or irregular hours including nights, weekends and holidays.

  • Required to work long hours on event nights.

  • Ability to work in extreme temperature changes from ice arena to outdoors in inclement weather.

  • Ability to walk and stand on concrete and uneven surfaces for at least 8 hours per day.

  • Ability to carry, move, bend, kneel and work with arms raised for prolonged periods of time.

  • Exposure to bright lights, extreme temperatures, loud noise, dust and dirt.

 

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Security
Public Safety Officer - Second Shift - Nashville Predators (Nashville, TN)

Job Title: Full Time Public Safety Officer                     

Department: Public Safety

Job Reports to: Public Safety Supervisor

Status: Non-Exempt

General Hours of Work: 1:30 PM - 10:00PM 

Brief Overview of Position:

A Full Time Public Safety Officer will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. Officer will maintain order before, during and after events. Officer will be assigned to a variety of posts during an event. Examples are guest screening using walk through metal detectors and/or handheld wands, posts securing access to restricted areas of the facility or securing parking facilities for events. Specific post assignments are subject to change from event to event. All officers must be able to work any position as needed.

Areas of Responsibility/Job Duties:

  • Patrol premises and circulate among visitors, patrons and employees to preserve order and protect property.

  • Monitor and authorize entrance and departure of visitors.

  • Prepare badges for employees and ensure proper access to authorized areas of the Arena.

  • Operate detecting devises to screen individuals and prevent passage of prohibited articles into Arena or restricted areas.

  • Escort individuals to specified locations and provide personal protection.

  • Use walkie-talkies and cell phones to stay in contact with security personnel.

  • Inspect and adjust security systems, equipment and machinery to ensure operational use and to detect evidence tampering.

  • Write clear and concise reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences, incidents or medical emergencies.

  • Call police or fire department in case of emergency.

  • Provide friendly customer service.

  • Be alert during duty period and perform security related functions.

  • Respond to calls and incidents at Arena.

  • Correctly interpret and follow written technical instructions.

  • Fully understand, operate independently, successfully perform, and/or deemed qualified by a supervisor or manager for the following roles/positions:

    • Command Center Dispatch (Gamedays)

    • Base Operator (Non-Gamedays)

    • Post I Operations 

    • Report Writer

    • Loading Dock Attendant

  • Verbally answer questions from staff and the public.

  • Perform other duties as assigned by Public Safety Management.

Minimum Requirements:

  • 18 Years Old.

  • High School Diploma or equivalent.

  • Good judgment.

  • Ability to maintain strict confidentiality in all matters pertaining to security/personnel.

  • Strong problem solving, interpersonal, conflict resolution and communication skills.

  • Friendly, outgoing personality with a desire to serve the company and public.

  • Available to work a variety of shifts, including evenings, weekends and some holidays.

  • Experience working with the public this includes customer service experience.

  • Basic computer skills.

  • Must possess valid driver’s license and have reliable transportation.

  • Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license.

  • As a condition of employment, qualified applicant will be subject to an extensive and thorough background investigation, including a criminal history check, previous employment verification, driving record check, and character references.

Physical Requirements and Work Conditions:

  • Physical activities require considerable use of arms and legs and moving whole body, including sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials.

  • Ability to see details at a close range (within a few feet of the observer) and at a distance.

  • Ability to detect or tell the differences between sounds that vary in pitch and loudness and to focus on a single source of sound in the presence of distracting sounds.

  • Ability to speak and communicate clearly with others.

  • Must be able to stand or walk for long periods of time and climb stairs.

  • Must be willing to work in adverse conditions in outside positions when assigned.

  • Lifting requirements – must be able to lift a minimum of 50 lbs.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


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Facility Operations/Security: Maintenance
Electrician - Nashville Predators (Nashville, TN)

Job Title: Electrician

Department: Operations

Job Reports To: Director, Engineering Operations

Status: Non-Exempt

 

Major Responsibilities/Activities:

  • Performs the installation and repair of various electrical and electronic equipment including AC/DC motors motor controls, transformers, switchboards, and facility lighting and lamps.

  • Installs electrical system components (e.g. lighting, alarms, electrical panels, switches, circuits, scoreboards, timers, etc.) for the purpose of providing enhanced and/or upgraded electrical capabilities.

  • Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.

  • Connect wires to circuit breakers, transformers, or other components.

  • Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.

  • Advise management on whether continued operation of equipment could be hazardous.

  • Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system.

  • Maintain current electrician’s license or identification card to meet governmental regulations.

  • Analyzes drawing, schematics, blueprints to determine the location of wiring and equipment and to ensure conformance to building and safety codes.

  • Perform business management duties such as maintaining records and files, preparing reports and ordering supplies and equipment.

  • Work from ladders, scaffolds, and roofs to install, maintain or repair electrical wiring, equipment, and fixtures.

  • Diagnoses causes of electrical problems or failures for the purpose of identifying equipment and/or systems repair.

  • Analyze information and evaluate results to choose the best solution and solve problems.

  • Transports a variety of tools, equipment and supplies for the purpose of ensuring the availability of materials required at job site.

  • Assist operations personnel as directed.

  • Assist in other projects as assigned by management.

  • Responds to emergency situations during or after hours for the purpose of resolving immediate concerns.

    Minimum Requirements:

  • High school diploma.

  • Five years of commercial/industrial electrical maintenance experience or two year degree in electrical field.

  • Limited Licensed Electrician License.

  • Journeyman Electrician license preferred.

  • Valid Tennessee driver’s license, possess a suitable driving history and be insurable by Power’s insurance carrier.

  • Electrical experience and familiarity with general facility maintenance.

  • Basic computer skills and the ability to operate facility lighting control system with personal computer.

  • Ability to read and write and understand complex directions.

  • Flexible with regard to work schedules; hours might include nights, weekends and holidays.

  • Able to be on call as assigned.

  • Ability to work as a team player.

  • Diagnostic skills.

  • Must pay close attention to safety regulations.

  • Must be able to read blueprints.

  • Individual must be flexible and willing to assist operations personnel as directed.

  • Individual must be a self-directed worker and set an example to performing quality and professional work.

    Essential Physical Functions:

  • Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 75 lbs., carrying, pushing, and/or pulling; some climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.

  • Capable of performing heavy manual labor for extended period.

  • Ability to work long and/or irregular hours including nights, weekends and holidays.

  • Ability to climb portable and fixed ladders.

  • Required to work long hours on event days.

  • Ability to work in extreme temperature changes from ice arena to outdoors in inclement weather.

  • Ability to walk and stand on concrete and uneven surfaces for at least 8 hours per day.

  • Ability to carry, move, bend, kneel and work with arms raised for prolonged periods of time.

  • Ability to climb over and into heavy equipment several times per day.

  • Able to work in different degrees of heights and occasional working at heights above 10 ft.

  • Able to work in crawl and/or confined spaces

  • Exposure to bright lights, extreme temperatures, loud noise, and dust.

Equipment Used:

  • Various hand and power tools as required.

  • Voltage meters.

  • Forklifts, scissor lifts, boom lifts and other light duty machinery as required.

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Security
Public Safety Officer - Part Time - Nashville Predators (Nashville, TN)

Job Title: Public Safety Officer, Part-time                                  

Department: Public Safety

Job Reports to: Public Safety Supervisor

 

Brief Overview of Position:

Public Safety Officers will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. They will maintain order before, during and after events. Public Safety Officers will be assigned to a variety of posts during an event. Examples are guest screening using walk through metal detectors and/or handheld wands, posts securing access to restricted areas of the facility or securing parking facilities for events. Positions may require standing for long periods of time. Specific post assignments are subject to change from event to event. All officers must be able to work any position as needed.

Areas of Responsibility:

·         Provide friendly customer service

·         Perform security related functions

·         Respond to calls and incidents at the facility

·         Verbally answer questions from staff and the public

·         Perform other duties as assigned by Public Safety Management

Minimum Requirements:

·         18 Years Old

·         High School Diploma or equivalent

·         Friendly, outgoing personality with a desire to serve the company and public

·         Available to work a variety of shifts, including evenings, weekends and some holidays

·         Customer service experience

·         Ability to speak and communicate clearly with others. Strong interpersonal skills

·         Basic computer skills

·         Must possess valid driver’s license and have reliable transportation

·         Previous security experience an asset

·         Applicants must pass a background check  

·         Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license

Work Conditions:

·         Physical requirements include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, etc.

·         Must be able to stand or walk for long periods of time and climb stairs

·         Must be willing to work in adverse conditions in outside positions when assigned

·         Lifting requirements – must be able to lift a minimum of 50 lbs


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Facility Operations/Security: Security
Public Safety Officer - Third Shift - Nashville Predators/Bridgestone Arena (Nashville, TN)

Job Title: Full Time Public Safety Officer                     

Department: Public Safety

Job Reports to: Public Safety Supervisor

Status: Non-Exempt

General Hours of Work: 9:30 PM - 6:00 AM 

Brief Overview of Position:

A Full Time Public Safety Officer will be responsible for securing the building and equipment of the Arena and enforcing access throughout the building. Officer will maintain order before, during and after events. Officer will be assigned to a variety of posts during an event. Examples are guest screening using walk through metal detectors and/or handheld wands, posts securing access to restricted areas of the facility or securing parking facilities for events. Specific post assignments are subject to change from event to event. All officers must be able to work any position as needed.

Areas of Responsibility/Job Duties:

  • Patrol premises and circulate among visitors, patrons and employees to preserve order and protect property.

  • Monitor and authorize entrance and departure of visitors.

  • Prepare badges for employees and ensure proper access to authorized areas of the Arena.

  • Operate detecting devises to screen individuals and prevent passage of prohibited articles into Arena or restricted areas.

  • Escort individuals to specified locations and provide personal protection.

  • Use walkie-talkies and cell phones to stay in contact with security personnel.

  • Inspect and adjust security systems, equipment and machinery to ensure operational use and to detect evidence tampering.

  • Write clear and concise reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences, incidents or medical emergencies.

  • Call police or fire department in case of emergency.

  • Provide friendly customer service.

  • Be alert during duty period and perform security related functions.

  • Respond to calls and incidents at Arena.

  • Correctly interpret and follow written technical instructions.

  • Fully understand, operate independently, successfully perform, and/or deemed qualified by a supervisor or manager for the following roles/positions:

    • Command Center Dispatch (Gamedays)

    • Base Operator (Non-Gamedays)

    • Post I Operations 

    • Report Writer

    • Loading Dock Attendant

  • Verbally answer questions from staff and the public.

  • Perform other duties as assigned by Public Safety Management.

Minimum Requirements:

  • 18 Years Old.

  • High School Diploma or equivalent.

  • Good judgment.

  • Ability to maintain strict confidentiality in all matters pertaining to security/personnel.

  • Strong problem solving, interpersonal, conflict resolution and communication skills.

  • Friendly, outgoing personality with a desire to serve the company and public.

  • Available to work a variety of shifts, including evenings, weekends and some holidays.

  • Experience working with the public this includes customer service experience.

  • Basic computer skills.

  • Must possess valid driver’s license and have reliable transportation.

  • Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license.

  • As a condition of employment, qualified applicant will be subject to an extensive and thorough background investigation, including a criminal history check, previous employment verification, driving record check, and character references.

Physical Requirements and Work Conditions:

  • Physical activities require considerable use of arms and legs and moving whole body, including sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials.

  • Ability to see details at a close range (within a few feet of the observer) and at a distance.

  • Ability to detect or tell the differences between sounds that vary in pitch and loudness and to focus on a single source of sound in the presence of distracting sounds.

  • Ability to speak and communicate clearly with others.

  • Must be able to stand or walk for long periods of time and climb stairs.

  • Must be willing to work in adverse conditions in outside positions when assigned.

  • Lifting requirements – must be able to lift a minimum of 50 lbs.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


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Facility Operations/Security: Event Guest Relations
Guest Services Host - Peabody Opera House (St. Louis, MO)

Summary:

Responsible for ensuring the safety and comfort of all guests that enter the facility, while also providing a positive guest experience.

  • Greet all guests that enter your assigned area or entrance.
  • Responsible for ensuring line is moving in a quick and efficient manner when taking tickets.
  • Provide guests with accurate building and event information.
  • Resolve basic seating issues like… relocations, duplicate tickets and ADA seating.  
  • Perform access control by permitting only authorized persons to enter an assigned area.
  • Maintain Peabody Opera House Conduct and Appearance Standards.
  • Complete incident reports as required.
  • Visually monitor guests for prohibited items and respond accordingly with guest options.
  • Receive and resolve guest concerns, notify Supervisors or Management as needed.
  • Seat guests as needed and requested.
  • Ensures that guests are in their ticketed area, keeps all aisles, portals and walkways clear.
  • Respond accordingly to guest illness, guest injury or emergency procedures.
  • Monitor section for policy compliance, safety concerns, and guest behavior.
  • Notify Supervisor of guest concerns and potential issues.
  • Takes proactive steps to anticipate guest’s needs and prevent issues from escalating.  
  • Responsible for familiarizing themselves with all departments, building and guest polices.
  • Must be familiar with building/seating layouts, restrooms and emergency exits.
  • Maintains a safe and clean work environment.
  • Performs all other duties as assigned.
  • Must be able to lift 25lbs. 

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Facility Operations/Security: Security
Guest Services Security - Peabody Opera House (St. Louis, MO)

Summary:

Responsible for ensuring the safety and comfort for all the guests that enter the facility, while providing a positive guest experience.

  • Greet all guests as they enter assignment area or through entrance.
  • Assist Guest Service Hosts with taking tickets when needed.
  • Practice good verbal communication and attempts to diffuse situations without force.
  • If necessary, ejects guest(s) with minimum force and disruption to the event and other guests.
  • Practice good radio etiquette.
  • Perform visual, pat down and metal detecting searches at entrances.
  • Maintain a valid St. Louis City or St. Louis County Security license at all times.
  • Responsible for enforcing guest pass out procedures and monitoring outside smoking areas.
  • Provide wheelchair escorts as needed.
  • Perform access control by permitting only authorized person to enter an assigned area.     
  • Provide guests with accurate building and event information.  
  • Resolve basic seating issues like… relocations, duplicate tickets and ADA Seating.
  • Assist with the event set including moving tables, stanchions, metal detectors and signs.
  • Attend pre-event briefing.
  • Maintain Peabody Opera House Conduct and Appearance Standards.
  • Complete incident and ejection reports as required.
  • Visually monitor guests for prohibited items and respond accordingly with guest options.
  • Receive and resolve guest concerns, notify Supervisors or Management as needed.
  • Seat guests as needed and requested.
  • Ensure that guests are in their ticketed area, keep all aisles, portals and walkways clear.
  • Respond accordingly to guest illness, guest injury or emergency procedures.
  • Monitor area for policy compliance, safety concerns, and guest behaivor.
  • Take proactive steps to anticipate guest needs and prevent issues from escalating.  
  • Responsible for familiarizing themselves with all departments, building and guest polices.
  • Must be familiar with building/seating layouts, restrooms and emergency exits.
  • Maintain a safe and clean work environment.
  • Perform all other duties as assigned.
  •  Must be able to lift 50lbs.

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Facility Operations/Security: Usher/Ticket Taker
Guest Services Host - St. Louis Blues (St. Louis MO, MO)

SUMMARY
If you know what world-class service is and think you have right skills, knowledge and abilities to improve the experience of each person you come into contact with, then the Guest Service Department at Scottrade Center may be for you. The Guest Services Host is responsible for doing “whatever it takes” to ensure the safety and comfort for all guests that enter the facility while providing a positive guest experience.  Please note that these are part-time, event related, positions.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet all guests as they enter assignment area or through turnstile.
  • Politely greet, escort and/or direct guests to correct seat.
  • Scan, tear and count tickets at the turnstiles and keep lines moving in an orderly manner.
  • Provide guests with building and area information; providing directions giving the shortest route.
  • Performs access control by permitting only authorized persons to enter an assignment building area.
  • Resolve basic seat discrepancies, including guest relocations, duplicate tickets and disabled guest seating.
  • Takes proactive steps to anticipate guests’ needs and prevents issues from escalating.
  • Monitor section for rule compliance, (i.e. smoking, drug use and unruly behavior). Visually monitors for contraband and informs guests of their options.
  • Monitors section for compliance and safety concerns.  Keeps all aisles, portals and walkways clear.
  • Responds accordingly to guest illness, guest injury or emergency procedures.
  • Must be familiar with building/seating layouts, restrooms and emergency exits.
  • Picks up large trash in aisles and maintains a clean and safe work environment.

QUALIFICATIONS

  • Must be outgoing, polite, friendly and detail-oriented.
  • Ability to lift or carry up to 25 pounds or push guests in a wheelchair.
  • Ability to stand during an entire event in a cold arena.
  • Able and willing to handle tough, high-pressure situations while remaining calm and professional.
  • Must be able to work evenings and weekends, and must be available to work 70% of events at Scottrade Center 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you understand this is a part-time/event-based position?
2. Are there any days of the week you cannot work?
3. Are you still willing to consider this position knowing parking is not covered by the company?
4. Are you available to work at least 10 events per month?


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Facility Operations/Security: Security
Guest Services Security - St. Louis Blues (St. Louis, MO)

Scottrade Center premiere home of world class entertainment and the St. Louis Blues are celebrating their 50th Anniversary season following their trip to the Western Conference Finals in 2015-2016! We are looking for a passionate team member who will ensure safety and comfort for all guests that enter the Scottrade Center while enhancing the guest experience by creating a positive environment with extraordinary customer interaction and services.

Responsibilites:

  • Responsible for ensuring the safety and comfort for all the guests that enter the facility, while providing a positive guest experience.
  • Greet all guests as they enter assignment area or through entrance.
  • Assist Guest Service Hosts with taking tickets when needed.
  • Practice good verbal communication and attempts to diffuse situations without force.
  • If necessary, ejects guest(s) with minimum force and disruption to the event and other guests.
  • Practice good radio etiquette.
  • Maintain a valid St. Louis City or St. Louis County Security license at all times.
  • Responsible for enforcing guest pass out procedures and monitoring outside smoking areas.
  • Provide wheelchair escorts as needed.
  • Perform access control by permitting only authorized person to enter an assigned area.     
  • Perform visual, pat down, and metall detecting searches at entrance.
  • Provide guests with accurate building and event information.  
  • Resolve basic seating issues like… relocations, duplicate tickets and ADA Seating.
  • Assist with the event set including moving tables, stanchions, metal detectors and signs.
  • Attend pre-event briefing.
  • Complete incident and ejection reports as required.
  • Visually monitor guests for prohibited items and respond accordingly with guest options.
  • Receive and resolve guest concerns, notify Supervisors or Management as needed.
  • Seat guests as needed and requested.
  • Ensure that guests are in their ticketed area, keep all aisles, portals and walkways clear.
  • Respond accordingly to guest illness, guest injury or emergency procedures.
  • Monitor area for policy compliance, safety concerns, and guest behaivor.
  • Take proactive steps to anticipate guest needs and prevent issues from escalating.  
  • Responsible for familiarizing themselves with all departments, building and guest polices.
  • Must be familiar with building/seating layouts, restrooms and emergency exits.
  • Maintain a safe and clean work environment.
  • Perform all other duties as assigned.
  •  Must be able to lift 50lbs.

Qualifications:

  • Strong customer service skills.
  • Must be able to anticipate all guest needs and prevent escalation of issues.
  • Must be outgoing, polite, friendly, and detail oriented.
  • Must be able to familiarize themselves with building layout, all departments and guest policies.
  • Must be willing and able to actively engate people in tough, high-pressure situations while remaining calm and professional.
  • Must be able to work evenings and weekends and must be available to work 70% of the events in the building.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work a flexible schedule which may include day-time hours, evenings, weekends, and holidays (as needed) ?
2. Are you still willing to consider this position knowing the hours vary greatly depending on the event volume of the buildings?
3. Are you still willing to consider this position knowing parking is not covered by the company?
4. Would you be available to work at least 10 events per month?


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Facility Operations/Security: Event Guest Relations
Guest Services Concierge - St. Louis Blues (St. Louis, MO)

Scottrade Center premiere home of world class entertainment and The St. Louis Blues are celebrating their 50th Anniversary season following their trip to the Western Conference Finals in 2015-2016! We are looking for a passionate team member who will assist with superior customer service to all Premium areas of the Scottrade Center. This means enhancing the guest experience by creating a positive environment with extraordinary customer interaction and services.  

Job Responsibilities:

  • Provide assistance and customer service to the premium service areas in the Scottrade Center.
  • Enforce company policies in a positive and professional manner.
  • Provide radical hospitality to guests before, during, and after events.
  • Have passion for concerts, sporting and family events.
  • Be a resource to customers for information of the Scottrade Center and City of St. Louis.
  • Greet and welcome all guests as they enter the Scottrade Center.
  • Assist with any requests that guests may have including but not limited to tickets requests, restaurant reservations, taxi/limousine rentals, hotel reservations and merchandise delivery to the suites.
  • Ensure that guests are in their ticketed areas and permitting only authorized persons to enter assigned Premium areas.
  • Listen and resolve guest concerns; notify supervisors or managers if needed.
  • Respond appropriately to guest illness, injury or emergencies.

Qualifications:

  • Strong customer service skills.
  • Strong Interpersonal skills to work effectively with others in a professional and courteous manner.
  • Ability to work in a fast paced enviornment.
  • Ability to work under pressure, proactively and recognize problems and find solutions.
  • Must be able to familiarize themselves with building layout, all departments and guest policies. 
  • Must be able to maintain a safe work environment by being proactive to solve any issues that may arise.   
  • Must be able to lift 25 lbs.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work a flexible schedule which may include day-time hours, evenings, weekends, and holidays (as needed) ?
2. Are you still willing to consider this position knowing the hours vary greatly depending on the event volume of the buildings?
3. Are you still willing to consider this position knowing parking is not covered by the company?
4. Are you available to work at least 10 events per month?


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Facility Operations/Security: Security
Part-Time Building Security Officer - St. Louis Blues (St. Louis, MO)

OUR COMMON PURPOSE:

Scottrade Center, Peabody Opera House, and the St. Louis Blues are an organization dedicated to creating a culture that fosters a genuine connection with the community, our guests, and each other through a passionate dedication to hospitality.

GENERAL JOB DESCRIPTION:

The Building Security Officer position is a licensed position and reports to the Director of Public Safety. This position will follow and maintain established security policies and procedures that will protect the Scottrade Center, Peabody Opera House, its assets, employees, and guests. Building Security Officers control access into the Scottrade Center and Opera House. They patrol the facilities with special attention to activities or situations that may breach security or pose a safety hazard. Respond to alarms and emergency situations which may require an immediate decision to maintain a safe and secure environment. Knowledge of security access systems, CCTV and life safety programs is required. Provide assistance and direction in the preparation of all events. Assist in coordinating staff, potential clients, and promoters as needed for the successful presentation of events. Help support our goal of providing “an unparalleled guest experience.” 

SPECIFIC RESPONSIBILITIES:

Provide a high level of service and hospitality to all guests, clients, vendors, etc. before, during, and after events. 

  • Conduct varying levels of screening of guests, employees, vendors, contractors, etc. as directed.
  • Conduct routine surveillance rounds (post orders) in and around the building.
  • Control access to secure areas (i.e. event level, receiving dock, locker rooms, dressing rooms, and other sensitive areas)
  • Monitor the alarm system and surveillance cameras in and around the complex.
  • Respond to alarms/emergency situations inside/outside the complex.
  • Responsible to the Director of Public Safety for the facilities readiness condition, ability to support events, and day-to-day operations.
  • Provide information and direction to inquiries from the public or Scottrade Center and employees. Make the proper notification, as situations dictate.
  • Take charge of situations until relieved from duty, prepare accident reports, incident reports and other hazardous situation reports. Document daily post order activities.
  • Assist in carrying out emergency procedures, including life safety and fire safety, respond to emergency calls and coordinate with outside resources based on the standard Scottrade Center and Peabody Opera House security protocols.
  • Maintain professional attire for self as instructed by Scottrade Center and Peabody Opera House Management.
  • Ensure that all work is performed in accordance with good industry practices and safety regulations.
  • Assist in the supervision and monitoring of contractual services as it relates to the Scottrade Center, Peabody Opera House and its needs.
  • Remain calm and professional in all situations.
  • Other duties as assigned.

REQUIREMENTS OF THE POSITION:

High school diploma or equivalent. Must be able to obtain St. Louis City/County security guard license and be of good character;

  • Minimum of 3 years previous law enforcement or security experience is preferred;
  • Must be able to stand, sit, walk for extended and varying periods of time;
  • Must be able to walk stairs;
  • Must be able to lift up to 50 lbs.;
  • Must be willing and able to respond to emergency situations;
  • Must be able to work irregular hours including weekends, evenings, overnight shifts, holidays and unscheduled and forced overtime shifts;
  • Must be able to work effectively with limited supervision at times.
  • Knowledge of computer programs i.e. WinWord, Excel, Power Point, ISS 24/7, Time and Attendance, etc.
  • Knowledge in the field of alarms, CCTV and security control systems.

 

CONTINUING EDUCATION:

Attend security and safety training as it relates to the Security functions and components of the Scottrade Center and Peabody Opera House. BSO will be required to stay up to date with training in security equipment, surveillance equipment, alarms, and emergency procedures for life safety, and fire protection.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of security experience?
2. Have you ever worked in the sports/entertainment industry?


Apply for this position      |      Go back job listings


Facility Operations/Security: Security
Full-Time Building Security Officer - St. Louis Blues (St. Louis, MO)

OUR COMMON PURPOSE:

Scottrade Center, Peabody Opera House, and the St. Louis Blues are an organization dedicated to creating a culture that fosters a genuine connection with the community, our guests, and each other through a passionate dedication to hospitality.

GENERAL JOB DESCRIPTION:

The Building Security Officer position is a licensed position and reports to the Director of Public Safety. This position will follow and maintain established security policies and procedures that will protect the Scottrade Center, Peabody Opera House, its assets, employees, and guests. Building Security Officers control access into the Scottrade Center and Opera House. They patrol the facilities with special attention to activities or situations that may breach security or pose a safety hazard. Respond to alarms and emergency situations which may require an immediate decision to maintain a safe and secure environment. Knowledge of security access systems, CCTV and life safety programs is required. Provide assistance and direction in the preparation of all events. Assist in coordinating staff, potential clients, and promoters as needed for the successful presentation of events. Help support our goal of providing “an unparalleled guest experience.” 

SPECIFIC RESPONSIBILITIES:

Provide a high level of service and hospitality to all guests, clients, vendors, etc. before, during, and after events. 

  • Conduct varying levels of screening of guests, employees, vendors, contractors, etc. as directed.
  • Conduct routine surveillance rounds (post orders) in and around the building.
  • Control access to secure areas (i.e. event level, receiving dock, locker rooms, dressing rooms, and other sensitive areas)
  • Monitor the alarm system and surveillance cameras in and around the complex.
  • Respond to alarms/emergency situations inside/outside the complex.
  • Responsible to the Director of Public Safety for the facilities readiness condition, ability to support events, and day-to-day operations.
  • Provide information and direction to inquiries from the public or Scottrade Center and employees. Make the proper notification, as situations dictate.
  • Take charge of situations until relieved from duty, prepare accident reports, incident reports and other hazardous situation reports. Document daily post order activities.
  • Assist in carrying out emergency procedures, including life safety and fire safety, respond to emergency calls and coordinate with outside resources based on the standard Scottrade Center and Peabody Opera House security protocols.
  • Maintain professional attire for self as instructed by Scottrade Center and Peabody Opera House Management.
  • Ensure that all work is performed in accordance with good industry practices and safety regulations.
  • Assist in the supervision and monitoring of contractual services as it relates to the Scottrade Center, Peabody Opera House and its needs.
  • Remain calm and professional in all situations.
  • Other duties as assigned.

REQUIREMENTS OF THE POSITION:

High school diploma or equivalent. Must be able to obtain St. Louis City/County security guard license and be of good character;

  • Minimum of 3 years previous law enforcement or security experience is preferred;
  • Must be able to stand, sit, walk for extended and varying periods of time;
  • Must be able to walk stairs;
  • Must be able to lift up to 50 lbs.;
  • Must be willing and able to respond to emergency situations;
  • Must be able to work irregular hours including weekends, evenings, overnight shifts, holidays and unscheduled and forced overtime shifts;
  • Must be able to work effectively with limited supervision at times.
  • Knowledge of computer programs i.e. WinWord, Excel, Power Point, ISS 24/7, Time and Attendance, etc.
  • Knowledge in the field of alarms, CCTV and security control systems.

 

CONTINUING EDUCATION:

Attend security and safety training as it relates to the Security functions and components of the Scottrade Center and Peabody Opera House. BSO will be required to stay up to date with training in security equipment, surveillance equipment, alarms, and emergency procedures for life safety, and fire protection.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of security experience?
2. Have you ever worked in the sports/entertainment industry?


Apply for this position      |      Go back job listings


 

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