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Current available jobs in Facility Operations/Security:


» Engineer - BB&T / The Florida Panthers (Sunrise, FL)
» Quick Service Cook (Concerts and Hockey Events) - Canucks Sports & Entertainment (Vancover, BC)
» Facilities Technician - Carolina Hurricanes (Raleigh, NC)
» Part-time Barista - Carolina Hurricanes (Raleigh, NC)
» Part-Time Parking Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)
» Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)
» Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)
» Skate Guard/Front Desk - Ford Ice Center - Nashville Predators (Nashville, TN)
» Operations Changeover Crew - Part Time - Nashville Predators (Nashville, TN)
» Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Dessert Cart Attendant - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Hockey Director, AmeriHealth Pavilion - Prudential Center (Newark, NJ)
» HVAC Operator - Senators Sports & Entertainment (Kanata, On)
» Concierge (Part Time) - TD Garden (Boston, MA)
» Catering Sales Manager - TD Garden - Sportservice (Boston, MA)
» Assistant Operations Manager - The Prudential Center/ New Jersey Devils (Newark, NJ)
» Pre/Post Event Housekeeper - Vancouver Canucks (Vancouver, BC)
» Cooks - Vancouver Canucks (Vancouver, BC)
» Event Supervisor - Vancouver Canucks (Vancouver, BC)
» Dispatch Operator - Vancouver Canucks (Vancouver, BC)
» Premium Server - Vancouver Canucks (Vancouver, BC)
» Server Assistants (Hockey events) - Vancouver Canucks (Vancouver, BC)
» Hawkers (Concert & Hockey events) - Vancouver Canucks (Vancouver, BC)
» Hospitality Supervisors (Part time Hourly, Event based) - Vancouver Canucks (Vancouver, BC)
» Sous Chef (Italian Cuisine) - Vancouver Canucks (Vancouver, BC)



Facility Operations/Security: Maintenance
Engineer - BB&T / The Florida Panthers (Sunrise, FL)

OVERVIEW OF DUTIES:

Responsible for performing routine building maintenance tasks in one or more fields (e.g. carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing, painting, etc.)

* Inspects building and other structures to determine functional systems and detect malfunctions and needed repair making notes and recommendations using a pre-established check sheet

* Performs minor electrical maintenance to include but not be limited to replacement or repair of fixtures (e.g. wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools

* Performs minor plumbing maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of drains, trenching and laying new lines, replacing drain hoses on washers and similar devices, etc.)

*Performs minor painting, carpentry and masonry work (e.g. preparing surfaces and using brush, sprayer, or roller to apply paints, stains and varnishes, hanging doors, fitting locks and handles, etc.)

* Order parts and maintain required documents

* Performs other work related duties as assigned

* Must be able to work flexible hours

WORKING CONDITIONS:

The position requires a flexible schedule that will include some nights and weekends.  Will be subject to call 24 hours in case of an emergency.  This position has some exposure to adverse conditions.  Position requires ability to lift, stoop, crouch and climb.  Perceiving the nature of sounds and visual acuity, with or without correction, are required.

QUALIFICATIONS:

* Must have a solid general knowledge of all phases of building, equipment, operations, maintenance, personnel administration and budgeting processes.

* Must have good written and verbal communication skills

* Bachelor's degree preferred; Associates degree required

* Minimum of 5 years of experience in the operation of a facility involving at least 300,000 square feet of conditional space preferred

* HVAC certification preferred but not required

* Must have the ability to interact with all types of people. Must be able to get along with co-workers, customers, vendors, and visitors to the facility.  This position requires the ability to respond politely to all individuals and work well as a team player.


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Facility Operations/Security: Server/Concessions
Quick Service Cook (Concerts and Hockey Events) - Canucks Sports & Entertainment (Vancover, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding food and beverage service and creating unforgettable guest experiences.

Quick Service Cooks perform food preparation for Quick Service stations located on the concourse level with a focus on quality, food preparation standards and consistency.

If you are are 19 years or older, and an enthusiastic team oriented individual with a passion for food & cooking and would like to be considered for a position within our Quick Service team please apply by clicking on the link below or sending your resume to jobs@canucks.com with the subject line "Quick Service Cook", and we will advise you of our next open interview date.


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Facility Operations/Security: Maintenance
Facilities Technician - Carolina Hurricanes (Raleigh, NC)

The Facilities Technician is responsible for the repairs, troubleshooting, monitoring, and preventive maintenance of all mechanical, electrical, structural and architectural systems in the facility.

Expected to follow established dress and behavioral codes. Expected to attend meetings and training classes to keep up to date on building policies and procedures as required. Constantly evaluate Facilities’ procedures to ensure safety and establish new safety guidelines. Maintain inventory of all equipment and tools.

Qualifications:

Candidate must have high school diploma or equivalent. Must have a valid NC driver’s license and acceptable driving record. Preferred: 3 years related experience preferably in working HVAC and Refrigeration, Electrical, Plumbing and Carpentry.

Candidate must have the ability to read and follow verbal and written instructions as well as adhere to building policies and event requirements. Must have knowledge of and ability to follow all safety procedures and guidelines. Must be able to lift objects up to 50 lbs and to stand, bend and stoop for long periods of time and climb stairs to inspect and handle problems. Candidate must have knowledge of basic mathematical skills.

Candidate must be willing to work in a fast paced, team environment, be willing to work a flexible schedule to include different shifts revolving around event schedule as needed, evenings, weekends and holidays hours if needed. Candidate must have ability to interact with fellow employees and general public in a professional manner. Must be willing to participate in an on-call rotation for building emergencies.

Must pass criminal background check and drug screen.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.  
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3 years related experience in HVAC and Refrigeration, Electrical, Plumbing and Carpentry?
2. Have you ever been convicted of a crime other than minor traffic violations?


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Facility Operations/Security: Server/Concessions
Part-time Barista - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific coffee kiosk for an event. Ensure that the inventory relating to coffee preparation is maintained according to management guidelines.

Perform duties as necessary to accomplish timely delivery of coffee items. Must be able to perform several techniques of coffee making.

Maintain proper procedures, temperatures and portion control to deliver Coffee, Latte, Cappuccino and other specialty coffees

Maintain a clean working environment, proper hygiene of the coffee equipment and cooking area during and at the end of an event.

Assist in providing exceptional customer service to the guests. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including co-workers, subordinates and guests.

Qualifications

Must be at least 21 years old. Previous Barista experience preferred.
 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment. 

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 
PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Usher/Ticket Taker
Part-Time Parking Cashier - Carolina Hurricanes (Raleigh, NC)

 The position of Cashier is responsible for collecting parking payments and vouchers from patrons, and facilitating efficient traffic control by directing guest's vehicles into proper parking lots, roadways, and other areas before and after arena events. The starting pay rate for this part-time position is $8.50 an hour.
 

Qualifications:

Must be at least 18 years old and speak fluent English. Applicants for Cashier must possess the ability to make accurate cash transactions, and have excellent communication and customer service skills. Must be able to stand for long periods of time (approx. 4 hours), and willing to work outside in all inclement weather conditions (rain, cold, heat, etc.). Must be able to lift up to 35 pounds.

The position of Parking Cashier requires the ability to work a flexible work schedule including hockey games, basketball games, and a variety of concerts and family shows scheduled on weeknights, Saturdays and Sundays and occasional holidays. The applicant must be willing to work a few events classified as "mandatory" by arena management, and available for at least 60% of all arena events scheduled per month during hockey and college basketball seasons, September through early June. Most start times for this position are flexible from 4:00 pm to 5:15 pm on weekdays, often earlier on weekends.

All applicants must be available for weekday and weekend assignments. This is a year-round position.

Must pass a criminal background check. Incomplete applications will not be considered.  PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Are you able to report to work by 5:00 pm?
3. Are you available mornings and afternoons on weekdays (7:00 am-2:00 pm)?
4. Are you able to lift up to 35 lbs?
5. Have you ever held a customer service job? If so in what position. Tell how you excelled in that position to provide excellent customer service. Explain any challenges you encountered in that position.
6. Have you previously been employed by PNCArena? If so, when and in what department


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Facility Operations/Security: Server/Concessions
Part-time Concessions Stand Leader - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession stand and/or kiosk. Lead personnel assigned to that stand as well as the operations of the stand/kiosk. Ensure that the inventory is maintained according to management guidelines. Ensure that management and alcohol guidelines are followed.

Assist in providing exceptional customer service to the guests. Assist with training and team building. Perform duties as necessary to accomplish delivery of concessions menu. Work well with others including volunteers, co-workers, subordinates and guests.
 

Qualifications

Must be at least 21 years old. Requires experience in food service management and/or supervisory experience and experience with handling money.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:15 PM on weekdays.

Must pass a criminal background check.

PNC Arena is an equal opportunity employer and provides for a drugfree workplace.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you ever been employed by PNC Arena? If so, when and in what department.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook in Training - Carolina Hurricanes (Raleigh, NC)

To assist with guidance in the preparation of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires a basic understanding and willingness to learn to cook. 

Qualifications

Must be at least 18 years old. 

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check.  

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Night Admin - Carolina Hurricanes (Raleigh, NC)

Provide administrative assistance for the Concessions department during event close out and entering information into the Quest system. During the event, responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader at stand(s). Ensure that the inventory is maintained according to management guidelines. May be responsible to instruct other employees per management instruction. Assist in providing exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Requires cashier experience. Must be capable of operating independently or jointly with another co-worker. 
 

Qualifications

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.  

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a background check.

PNC Arena is an Equal Opportunity Employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Utility - Carolina Hurricanes (Raleigh, NC)

Responsible for assisting Stand leaders and cooks. Ensure guests are served in a timely fashion. Help prepare stand for opening, count inventory, assist with the preparation of food, and help close the stand after event conclusion. Clean and organize stand. Perform duties to assist all team members in the stand and follow management guidelines.
 

Qualifications

-Must be at least 18 years old.  Strong customer service and communication skills are necessary. Previous food and beverage experience preferred.

-Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check.

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.   

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Bartender - Carolina Hurricanes (Raleigh, NC)

Prepare assigned bar, inventory the product and serve the guests in a responsible manner. Responsible for the inventory, cash and cleaning of assigned area. Follow management guidelines for the sale of alcohol and ensure State and local laws are followed. Responsible for providing the guest with order in a timely manner. Responsible for accurately accounting for their cash drawer.
 

Qualifications

-Must be at least 21 years old. Previous bartending experience preferred.

-Requires good people skills and some cash handling experience. Must be capable of operating independently or jointly with another co-worker. Must be able to work flexible work schedule including nights, weekends. and holidays.  Must be available to report to work by 5:00 PM on weekdays.

-Other job requirements are but not limited to the ability to lift up to 45 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs needed. Must be able to read and write English.  Must have  good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must pass a criminal background check

-PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cashier - Carolina Hurricanes (Raleigh, NC)

The Concessions Cashier will take orders, accept money and make change for guest at the concession stand. Follow cash handling procedures at all times. Provide outstanding customer service and deliver menu items in a friendly and timely manner. Cashier will have knowledge of all menu items in the concession stand and be able to provide information and answer questions about menu items. In addition, Cashiers will follow all State and Local food handling, alcohol, and safety guidelines.

In addition, the Cashier will assist in getting the stand ready for opening, reconciling the cash drawer and cleaning and closing the stand.

Qualifications

-Must be at least 21 years old. Strong customer service and communication skills are necessary. Previous food and beverage experience preferred. Previous cash handling experience required.

-Other job requirements are but not limited to the ability to lift up to 35 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

-Must be able to work in mentally and physically demanding environment

-Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

-Must pass a criminal background check. 
 

PNC Arena provides for a drug free workplace and is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously been employed by PNC Arena? If so, when and in what department?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Facility Operations/Security: Server/Concessions
Part-time Concession Stand Attendant - Carolina Hurricanes (Raleigh, NC)

Responsible for running the operations of a specific concession kiosk for the event or assisting the Stand leader. Ensure that inventory is maintained according to management guidelines. May be responsible for instructing other employees per management instruction. Must provide exceptional customer service to the guests. Ensure that management and alcohol guidelines are followed; perform duties as necessary to accomplish delivery of concessions menu. Must be capable of operating independently or jointly with another co-worker.

Qualifications:

Must be at least 21 years old. Previous cashier experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment.

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 5:00 PM on weekdays.

Must pass a criminal background check. 

PNC Arena is an equal opportunity employer and provides for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Server/Concessions
Part-time Concessions Cook - Carolina Hurricanes (Raleigh, NC)

Responsible for the preparation and cooking of the menu within a given stand/kiosk. Inventory product and prepare it according to management and health guidelines. Responsible for cleaning the equipment and cooking area. Assist with the training of some staff. Perform duties as required to accomplish delivery of concessions menu. Requires some cooking experience and willingness to learn.

Qualifications

Must be at least 18 years old. Previous cooking experience required.

Other job requirements are but not limited to the ability to lift up to 50 lbs; ability to walk, reach, stand, bend and stoop for long periods of time; climb stairs as needed. Must be able to read and write English.  Must have good basic math skills and be familiar with the operation of computers.

Must be able to work in mentally and physically demanding environment

Must be able to work flexible work schedule including nights, weekends, and holidays. Must be able to report to work by 4:30 PM on weekdays.

Must pass a criminal background check. 
 

PNC Arena is an equal opportunity employer and provides for a drug free workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Facility Operations/Security: Event Guest Relations
Skate Guard/Front Desk - Ford Ice Center - Nashville Predators (Nashville, TN)

Job Title: Skate Guard/Front Desk

Department: Front of House

Job Reports To: Office Manager

 

Major Responsibilities/Activities:

 

·         Must be polite, cooperative, and work well with others

·         Assist public with rental skates

·         Return skates to skate rack when session is over

·         Responsible for enforcing ice skating rules and safety procedures during public session

·         Must enjoy working with public especially children

  • Serve as a receptionist for the telephone system and walk-in guests
  • Assist management in administrative duties and responsibilities
  • Operate Point of Sale unit for skate rentals
  • Balance register and fill out proper forms at beginning and end of shift

 

Minimum Requirements:

 

·         16+ years old

·         Must know how to ice skate

·         Previous cash handling experience

·         Ability to work various hours and shifts; including nights, weekends and holidays

Essential Physical Functions:

 

·         Standing for periods of time

·         Lifting, reaching and bending

·         Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time

·         Ability to lift up to 30 lbs.

 

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Maintenance
Operations Changeover Crew - Part Time - Nashville Predators (Nashville, TN)

Job Title: Operations Changeover Crewman
Department: Operations
Job Reports To: Operations Supervisor
Status: Non-Exempt

Major Responsibilities/Activities:
• Participate in set-up and disassembly of stage equipment, hockey glass, ice floor covering, dasher boards, meeting rooms, concourse set-ups, dressing rooms, concert floor chairs, and all other event related equipment
• Configuration of arena bowl seating and rails
• Perform cleaning and maintenance on operations department equipment, keep work area and equipment organized and functional
• Assist with supervising the work of temporary labor staff

Minimum Requirements:
• Some experience in the operation of light duty machinery
• Ability to read and write and to follow written and oral instructions

Essential Physical Functions:
• Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 75 pounds, capable of performing heavy manual labor for extended period
• Ability to work long and/or irregular hours including nights, weekends and holidays
• Ability to climb portable and fixed ladders

Equipment Used:
• Various power and hand tools
• Light trucks, scrubbing machines, forklift, suction cups, pallet jacks, cushman and man lifts

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Facility Operations/Security: Food/Beverage Management
Dessert Cart Attendant - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The dessert cart attendant is responsible, in conjunction with suite attendants for serving dessert to suite guests at Joe Louis Arena in accordance with Olympia Entertainment’s Guest Connect service standards and applicable operational standards.


Key Responsibilities

  • Deliver timely, accurate service in a courteous and professional manner under stressful conditions.
  • Follow job procedures and supervisor’s/chef’s/manager’s/guest’s instructions and requests.
  • Retain and effectively communicate item information.
  • Execute pre-event cart set-up including wiping of cart, gathering all desserts, plates, serving utensils and ice
  • Account for all inventory on your cart
  • Greet guests in hallway and assist in any way
  • Provide clear communication to suite attendants; communicate availability
  • Follow proper procedures for restocking your cart
  • Record inventory sold and give proper change to guests
  • Thoroughly clean cart at the end of the event
  • Account for all sales and inventory at the end of the event


Supplemental Job Functions

  • Performs other duties as assigned


Minimum Knowledge, Skills and Abilities

  • Background in fine dining preferred
  • Cash handling experience necessary
  • 1-2 years customer service experience
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
  • Possess the highest integrity and ethical standards
  • Excellent guest service skills
  • Superior attention to detail
  • Ability to engage and interact with individuals at all age levels
  • Able to multi task in a fast-paced environment.
  • Ability to handle cash and inventory procedures each event
  • Ability to problem solve
  • Age requirement: 18 years or older


Preferred Knowledge, skills and abilities

  • Experience working in the sports and entertainment industry

Working Conditions

  • Irregular and extended hours including nights, weekends, and holidays
  • Exposure to moderate - high noise level
  • Able to push and maneuver up to 50 pounds
  • Frequent visual/auditory attention
  • Variable temperatures-required to move between hot, noisy conditions of kitchen and climate-controlled dining environment.


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 


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Facility Operations/Security: Facility/Venue Management
Hockey Director, AmeriHealth Pavilion - Prudential Center (Newark, NJ)

The hockey director for AmeriHealth Pavilion at Prudential Center will be responsible for managing all aspects of daily hockey operations for the facility. These responsibilities are outlined in further detail below. Direct reports include the rink assistant for AmeriHealth Pavilion at Prudential Center and in-house ice hockey coaches and performance trainers. The hockey director is required to work closely with Prudential Center ice technicians, security personnel, maintenance, events and parking garage staff, and must establish and maintain open lines of communication with the aforementioned individuals.

Reports To: General Manager, Practice Facility- Prudential Center and New Jersey Devils

Status: Full-Time

Duties and Responsibilities

  • Assist the general manager of AmeriHealth Pavilion (AHP) with scheduling needs
  • Serve as the in-house Hockey Pro and lead all on-ice clinics, camps and training programs/practices
  • Propose innovative and developmentally appropriate in-house youth and adult ice hockey programs that promote the New Jersey Devils brand and lead to continued participation in AHP programs
  • Assign referees and scorekeepers for games and tournaments at AHP as needed
  • Report any and all maintenance and/or safety hazards to the general manager and appropriate departments immediately
  • Other duties as assigned

Qualifications

  • BA/BS or equivalent is preferred
  • High level of ice hockey playing and coaching experience
  • Proven history of training and developing ice hockey athletes; both on and off ice
  • Strong work ethic and positive attitude
  • Excellent attention to detail
  • Proven organizational and time-management skills
  • Excellent customer service skills
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Excellent communication skills
  • Ability to work nights, weekends, holidays and special events
  • Ability to work independently and as a team

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your hockey programming experience


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Facility Operations/Security: Facility/Venue Management
HVAC Operator - Senators Sports & Entertainment (Kanata, On)

PRIMARY OBJECTIVE
This position is responsible for the maintenance and operation of specialized equipment used on the premises of the Canadian Tire Centre.


ESSENTIAL FUNCTIONS

Essential Raving Fans Responsibilities and Accountabilities
• Seeks ways to enhance the fan experience in unexpected ways
• Empowered to say YES, creating raving fans of Senators Sports & Entertainment
• Knows and lives SSE’s mission everyday through service, teamwork, continuous improvement, change, and fun
• Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
• Maintains consistency in attitude and behavior, exceeding expectations
• Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied  and a Raving Fan
• Approaches all tasks with a “can-do” attitude understanding that there is no other kind of attitude
• Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other  nonverbal behavior
• Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop  relationships.
• Presents a cheerful, positive manner
• Takes ownership and sees the client’s need through from beginning to end
• Exercises appropriate judgment in handling client situations.
• Responds in a positive manner with alternative solutions when a client’s initial request is not possible.
• Shows initiative and takes action with an appropriate level of independence

Ongoing
• Responsible for the maintenance of specialized equipment, such as ice plant, heat pumps, generators, plumbing    systems, air handling and roof top units
• Operate and maintain air conditioning and heating systems, food service equipment, refrigeration and other mechanical  equipment
• Maintain accurate records of all preventative maintenance work
• Develop and institute standard operating procedures, work schedules, record keeping and reporting systems
• Responsible for maintaining fire system and for ensuring emergency procedures are followed
• Make regular inspections of all machinery and equipment, prepare purchase requisitions for necessary materials, tools and equipment

Health & Safety Responsibilities and Accountabilities
Responsible for ensuring that all areas covered by Occupational Health & Safety Act (“OHSA”) are adhered to, specifically:
• Working in compliance with the provisions of the OHSA regulations and internal policies and procedures
• Using or wearing protective equipment, devices or clothing when required
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another  team member
• Reporting any contravention of the OHSA regulations or Senators Sports & Entertainment policies and procedures

Qualifications
• Minimum 3 years previous experience as a building engineer
• High school or Vocational school diploma in refrigeration, air conditioning, plumbing, heating, electrical or automotive  repairs
• Class B or higher, 3rd class or building operating engineer certificate is required
• Ability to read and interpret mechanical and electrical blueprints and schematics
• Knowledge of carpentry and masonry work is beneficial
• Must possess effective oral and written communication skills
• Knowledge of occupational hazards and standard safety precautions
• Experience with Zamboni preferred
• Must be available for shift work, weekends, and holidays
• Team player


Reports to : Engineering Manager


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Facility Operations/Security: Event Guest Relations
Concierge (Part Time) - TD Garden (Boston, MA)

 Responsibilities:

Greet Premium Club, Boardroom and/or Sportsdeck clients and their guests as they arrive to maximize client experience, properly credential ticket holders, manage coat check, answer questions, resolve customer service issues, serve as host, open executive suites, monitor concourses, assist seating clients, staff the concierge desk, answering all phones, client requests, and perform reasonable business services upon client request.

Expectations:

Strong interpersonal skills, strong customer service skills, a professional and courteous appearance and manner, knowledge of the Boston Area, strong computer skills, well organized and detail oriented, and highly flexible. Must commit to working a minimum of 3 events per week with one of those being a Saturday or Sunday including evenings and weekends. Report time is 3 hours before Bruins and Celtics event start times until approximately 1 hour post-event.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work nights, weekends and holidays?


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Facility Operations/Security: Food/Beverage Management
Catering Sales Manager - TD Garden - Sportservice (Boston, MA)

TD Garden is home of the Boston Bruins (hockey) and Boston Celtics (basketball). The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with three private restaurants, 104 executive suites, 2,400 club seats, a multi-million dollar video scoreboard and our newest addition, complete 360° LED technology. TD Garden- Sportservice currently operates all retail stores, all retail portables, culinary, and food and beverage for events at TD Garden. For more information about our venue and Sportservice, please visit www.tdgarden.com
 

Job Summary:

•Responsible for the overall management and operations of the catering department

•Responsible for maintaining existing catering accounts as well as actively soliciting new business.

•Handles detailing and execution of all catered functions (group, corporate & social), including meeting with prospect clients, touring of facility, reviewing menus with clients and Chefs, up-selling food & beverage, and follow-up.

•Coordinates, plans and implements all event details and activities from both a FOH and BOH perspective working closely with other departments to ensure overall event success and customer satisfaction, produces BEOs and other communication documents, and directly manages the operational staff that produces the function from beginning to end.

•Responsible for managing, scheduling and development of a Catering Administrative Assistant
 

Qualifications:

•Minimum of 3-5 years experience in banquet/hotel/restaurant with large scare catering environment preferred.

•Minimum of 1 year sales experience preferred.

•Excellent computer skills, ability to generate detailed BEOs, and excellent communication skills required. Experience working with Caterese preferred.

•The ability to demonstrate a professional, hospitality oriented, and diplomatic demeanor required.
 


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Facility Operations/Security: Facility/Venue Management
Assistant Operations Manager - The Prudential Center/ New Jersey Devils (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Assistant Operations Manager. This role is crucial to the daily building operations of this state-of-the-art sports and entertainment facility. The Assistant Operations Manager will be responsible for working with arena operations department on building maintenance, cleaning special projects as well as accurate and timely completion of arena floor conversion for all Prudential Center events including but not limited to NHL hockey, NCAA basketball games, concerts, and family shows.

Responsibilities include assisting arena operations group with all duties assigned including conversion crew work assignments and management, employee and building safety, and communication between management and department personnel. The manager must ensure strict adherence to standards and meet tight deadlines. The Assistant Operations Manager is responsible for 30+ part-time employees and must be highly-motivated and possess strong leadership skills and the ability to manage a very demanding event schedule.

RESPONSIBILITIES:

Arena Operations

  • Work closely with arena management staff and department supervisors during event planning stages
  • Coordinate staff and ensure equipment is staged and in working order
  • Assist Operations Manager in maintaining up-to-date written policies and procedures in the Operating Manual
  • Verify that policies regarding safety, productivity and reliability are enforced
  • Assist Director of Operations with cleaning oversight
  • Asisst with maintenance and inventory of arena equipment
  • Other duties as assigned by Management

Conversion Operations

  • Oversee and coordinate precise, efficient and timely conversions of arena event configurations while maintaining proper of use and operation of building setup systems including but not limited to seating, hockey and basketball equipment
  • Adhere to a consistent and meticulous checklist and inspection process prior to each NHL home game to ensure game readiness to the highest standards
  • Anticipate and monitor manpower requirements per conversion as well as work in conjunction with  labor union to adequately staff throughout the entire season
  • Assist Operations Manager with inventory/property management as relates to conversions
  • Communicate with Director and Operations Manager in identifying and maintaining necessary tools and parts to ensure efficient conversions

Staff Management

  • Schedule and supervise part-time conversion crew employees
  • Oversee reporting of payroll for part-time/full-time conversion crew via time-and-attendance system
  • Conduct monthly safety meetings; file and follow up on all accident reports to ensure compliance with arena and OSHA policies
  • Maintain open communication with employees and participate in departmental meetings regularly
  • Ensure disciplinary process is maintained and followed per policy

KEY RELATIONSHIPS

  • Director, Operations – Assist Director in all aspects of managing conversion operations
  • Manager, Operations – Coordinate event planning, facility and staff scheduling and ensure facility and system safety requirements; communicate with Manager when necessary parts and tools need to be purchased to ensure smooth conversions
  • Event Managers – Fulfill requirements for event and operational set-up/breakdown needs
  • Team Operations Personnel – Fulfill requirements for event and operational set-up needs
  • Human Resources – Assist in the interviewing and hiring process of new employees

KEY MEASURES OF SUCCESS:

  • Successful facilitation of event requirements
  • Operating within approved departmental budget
  • Timely completion of all  conversions
  • Maintenance of a safe and clean facility
  • Strong connection/rapport with work force

MINIMUM REQUIREMENTS

  • Bachelors Degree preferred
  • Knowledge of arena facility operations and event production preferred
  • Knowledge of area set up systems including NHL rink system, telescopic seating and basketball equipment is preferred
  • Ability to stand, bend, and walk for the majority of shift
  • Strong communication skills
  • Efficiency in project management
  • Familiarity and experience w/ hand tools
  • Forklift driving and other lift operation experience preferred

Must be available to work a varied schedule including nights, weekends, and holidays as required.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you capable of occasional heavy lifting of at least 50 lbs?
2. Do you have between 1 - 3 years experience working in a sport entertainment arena or other major venue?
3. Have you earned a Bachelor's/Technical degree from an accredited college/university in a related field?
4. Are you able to work a varied schedule based on events, including nights, weekends and holidays as required?


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Facility Operations/Security: Custodial/Housekeeping
Pre/Post Event Housekeeper - Vancouver Canucks (Vancouver, BC)














CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
CLAC, LOCAL 501 BARGAINING UNIT POSITION
(Part-time)

Department: Facility Operations & Engineering
Reports to: Lead Housekeeper/Assistant Manager, Housekeeping
 

At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests. We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience. 

As a Pre/Post Event Housekeeper, job functions include:

· Cleaning the facility and perimeter areas prior to and after an event has finished (with the majority of shifts being graveyard)
· Other duties may be assigned as required

Desired Qualifications and Skills:

· Must be able to:
       o    work graveyard shifts (i.e. 11pm - 7am)
       o    safely lift 35 lbs. (removing full garbage bags and carrying to a deposit location)
       o    withstand repetitive bending, stretching, reaching, kneeling, and twisting
       o  work with the various cleaning solutions with the appropriate personal protective equipment
· Ability to learn WHMIS system and use of cleaning tools/equipment
·  Ability to learn to use a radio
· High school diploma or general education degree (GED)
· First Aid certificate
· Experience in working in a service oriented role
· Knowledge or interest in sport and entertainment events
· WHMIS training
· Previous housekeeping experience
· Building Service Worker/Janitorial certification
 

Interested, qualified candidates are invited to submit their resume and cover letter, by accessing our website at www.canucks.com/employmentopportunities .  This position will remain open until filled.
 

We thank all applicants for their interest; however, only those shortlisted for interviews will be contacted.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Ability to learn WHMIS system and use of cleaning tools/equipment?


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Facility Operations/Security: Food/Beverage Management
Cooks - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and Entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding culinary creations.

Cooks perform food preparation and execution responsibilities within the various premium food kitchens. Cooks focus on quality, food preparation standards and consistency within each kitchen environment.

If you are a culinary professional and would like to be considered for a position within our Culinary Service team, please send your resume to jobs@Canucks.com.


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Facility Operations/Security: Custodial/Housekeeping
Event Supervisor - Vancouver Canucks (Vancouver, BC)














CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Casual, On Call)



Position: Event Supervisor
Department: Event Services
Reports to: Manager, Housekeeping


At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here.  We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests.  We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

· Supervises Event Housekeeping employees, providing support and focus to the delivery of exceptional service to every guest who enters Rogers Arena
· Monitors floor traffic and staff deployments
· Creates a positive work environment for staff by providing ongoing clear, specific and timely coaching, recognition and feedback to ensure operational success and excellence
· Serves the needs of the guests and makes necessary operational decisions to ensure guests receive direct, personable service and immediate results
· Supervises an assigned area in the building to ensure effective crowd management
· Communicates appropriate event incidents and reports to Duty Managers
· Responds to guest problems and questions, ensuring appropriate action is taken by the staff
· Recommends improvements and new suggestions for current operations
· Communicates with other operations groups (e.g., Aramark, Team Store, Impark) to ensure event and guest needs are met
· Maintains knowledge of safety and emergency procedures
· Conducts annual performance reviews and ongoing performance management
· Assists with the onboarding of new employees
· Participates in Guest Services Supervisor Team meetings to identify ideas, processes, systems, skill upgrading and information that would assist the Guest Services Supervisor Team in continually improving its and the Company’s efforts to achieve 100% employee satisfaction and 100% customer satisfaction


REQUIRED EXPERIENCE AND QUALIFICATIONS:

· Several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a group of unionized employees
· Experience in the housekeeping industry is preferred but not essential
· Demonstrated commitment to customer satisfaction.  Able to respond promptly and effectively to customer’s needs
· Excellent interpersonal skills with the ability to interact positively and professionally with a diverse customer base (e.g. public, senior management, staff, business partners, promoters, team personnel, etc.)
· Strong communication skills, with the confidence and ability to address a group of staff at briefings.  Able to present information and instructions in a clear manner
· Excellent problem solving and crisis management skills
· Physically able to walk up and down stairs, stand for a significant portion of the shift, work in a crowded and noisy environment, and use a radio
· Must be 19 years of age or older (may have to take liquor away from guests)
· Presence in the form of personal authority and maturity
· Confident, friendly, approachable, outgoing, team player; able to gain the confidence and trust of management, colleagues, direct reports
· General knowledge of cleaning chemicals and practices is preferred
· Knowledge of emergency cleaning procedures is preferred
· Successful completion of customer service training (e.g. SuperHost) is an asset
· First Aid Certificate is an asset
· WHMIS Training is preferred
· Housekeeping/Cleaning Certifications is an asset
· Fluent in a second or third language in addition to English is an asset


Interested, qualified candidates are invited to submit their resume and cover letter to www.canucks.com/employmentopportunities  .  This position will remain open until filled.
 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, directing a group of unionized employees?


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Facility Operations/Security: Facility/Venue Management
Dispatch Operator - Vancouver Canucks (Vancouver, BC)














CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
 (Casual, On-call)


Position: Dispatch Operator
Department: Event Services
Reports to: Manager, Security, Safety & Alcohol Compliance

SUMMARY:

The Dispatch Operator will be the main contact for receiving and dispatching calls to security, housekeeping, operations, and conversions during hockey games, concerts and events.  Responsibilities will include operating a CCTV camera system and responding to guests through our fan texting program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

· Dispatch security, first aid, housekeeping, hospitality and Guest Services Supervisors to incidents
· Record all event evictions and incidents
· Complete dispatch activity logbook
· Complete event summary for each event
· Operate the fan texting interface
· Respond to all customer issues through fan texting
· Dispatch appropriate resources based on fan communication
· Operate the CCTV camera system during events
· Bookmark incident footage for future review

REQUIRED EXPERIENCE AND QUALIFICATIONS:

· Working knowledge of radio use and protocol
· Working knowledge of CCTV camera use and procedures
· Ability to multi-task and assess priorities in busy environment
· Strong communication skills
· Ability to stay calm and focused during stressful situations
· Available to work evenings and weekends
· Valid BC Security License preferred


Interested, qualified candidates are invited to submit their resume and cover letter to www.canucks.com/employmentopportunities .  This position will remain open until filled.

We thank all applicants for their interest; however, only those shortlisted for interviews will be contacted.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a strong working knowledge of radio use and protocol?


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Facility Operations/Security: Server/Concessions
Premium Server - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering premium food and beverage service and creating unforgettable guest experiences.

Premium Servers provide an exclusive premium service experience to members of our private clubs and VIP areas, serving both food and beverages during events and non-event times.  A passion for and extensive experience in 5-star premium serving in a fine dining environment is essential.  This position requires a minimum of 3 years of service experience in a fine dining establishment.
 

If you are 19 years or older, have previous fine dining serving experience and would like to be considered for a position within our Premium service team, please apply on line by clicking on the link below or send your resume directly to jobs@canucks.com.


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Facility Operations/Security: Server/Concessions
Server Assistants (Hockey events) - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding food and beverage service and creating unforgettable guest experiences.

Server Assistants work alongside Servers to ensure an exceptional premium experience for our dining guests by clearing tables, maintaining immaculate eating and serving areas and assisting with the guest questions.

If you are 19 years or older, have serving/bussing experience in a premium setting  and would like to be considered for a position within our Premium Service service team please apply by clicking on the link below or sending your resume to jobs@canucks.com, and we will advise you of our next open interview date.


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Facility Operations/Security: Server/Concessions
Hawkers (Concert & Hockey events) - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding food and beverage service and creating unforgettable guest experiences.

Hawkers provide premium level quick service carrying trays of acoholic beverages offering up-beat, energetic sales to guests in-bowl and on the concourse levels.   A passion for customer service and a Serving it Right certificate is required.

If you are 19 years or older and would like to be considered for a position within our Quick Service service team please apply by clicking on the link below or sending your resume to jobs@canucks.com, and we will advise you of our next open interview date.


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Facility Operations/Security: Server/Concessions
Hospitality Supervisors (Part time Hourly, Event based) - Vancouver Canucks (Vancouver, BC)

At Canucks Sports & Entertainment, our Vision is to be the premier sports and Entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.  We are searching for customer focused, enthusiastic individuals passionate about delivering outstanding service and creating unforgettable guest experiences.

Our Hospitality Supervisor play an integral role in leading staff within both the Premium & Quick Service Departments and for providing exceptional service to our fans and guests. With a positive, energetic and enthusiastic approach, supervisors will build, coach and motivate high performing teams with a focus on excellence, passion and commitment to quality product and service.

If you would like to be considered for a position within our supervisory team, please apply by clicking on the link below or sending your resume to jobs@canucks.com, and we will advise you of our next open interview date.


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Facility Operations/Security: Food/Beverage Management
Sous Chef (Italian Cuisine) - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Permanent, full-time)

Position: Sous Chef (Italian Cuisine)
Department: Hospitality - Chef Services
Reports to: Executive Chef
Work Location: Vancouver, BC
Salary: $50,000-$60,000 + 10% target performance bonus, along with a comprehensive benefits package

On July 1, 2014, Canucks Sports & Entertainment (headquartered in Vancouver, British Columbia) will start a new food & beverage operation at Rogers Arena. We are excited about the opportunity to offer our fans a new premium cuisine program and world class service. If you are a customer focused, enthusiastic individual passionate about food, delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team.

SUMMARY:
The Sous Chef (Italian Cuisine) will be responsible for the creation and service of outstanding food and for the daily supervision and production of culinary operations including game and non game day events. This incumbent will bring their expertise in Italian cuisine to our premium restaurants and will focus on leading and teaching a culinary team to support our premium restaurants. This position is also responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, food quality and sanitation standards are maintained at all times.

DUTIES AND RESPONSIBILITIES: (other duties may be assigned as required)
• Responsible for the overall management of culinary team including supervising activities of cooks and stewards in a restaurant with an Italian cuisine focus
• Supports the hiring and training of all culinary team members
• Coordinates all food requisitions for event menu requirements
• Creates menus for specific client requests
• Demonstrates and trains team members on Italian cuisine cooking techniques
• Engages with arena guests, as well as, team members to ensure exceptional hospitality is received at all times
• Work with Managers to ensure correct billing of events, including food, labor, props, rentals, taxes and gratuities
• Maintains sanitation standards throughout the kitchens to comply with Provincial regulations.
• Manage sales revenues and operating expenses effectively
• Provides input into product ordering and oversees receiving within corporate specifications.
• Ensures food quality in presentation and production throughout the venue
• Supports the mentorship and development of all culinary team members on a daily basis
• Partners with other Hospitality and Rogers Arena Leadership to ensure a successful operation
• Assists with other related duties and responsibilities as assigned

EXPERIENCE AND QUALIFICATIONS:
• Minimum 5 years' experience as a Sous Chef, preferably at a high volume, similar sized facility
• Significant experience in authentic Italian cooking is essential
• Formal training in Italy would be an asset
• Equivalent Red Seal certification, a degree in the Culinary Arts or an equivalent combination of education and experience is required
• An inspiring leader who has proven skills rallying a team to achieve its highest potential, and then driving it to the next level
• An ongoing awareness and responsiveness to client satisfaction.
• Exceptional interpersonal, presentation and communication skills, where building a rapport comes naturally
• Impeccable creative culinary abilities
• Experience in food costing and menu development
• Experience in garde manger, large quantity cooking and high volume line expediting and buffet presentations is an asset
• Knowledge of wine
• Highly committed to a premium level of quality
• Skilled at developing and creating dining experiences that drive customer satisfaction and loyalty.
• Solid organizational skills with the ability to handle multiple projects at one time
• Excellent written and verbal communication skills
• Displays a positive attitude, maintains enthusiasm and celebrates success
• Computer literate in systems related to the department
• Understanding of Industry business principles
• As we are an event based business, it is essential to have the flexibility to work evenings, weekends and holidays

 

KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

Posted on June 23, 2014 and will remain open until filled.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum 5 years' experience as a Sous Chef, preferably at a high volume, or similar sized facility?


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