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NHL HOCKEY JOBS



Current available jobs in Retail/Licensing:





Retail/Licensing: Retail Sales Associate
Retail Warehouse (Part-time, Xcel Energy Center) - Minnesota Wild (St. Paul, MN)

POSITION SUMMARY/DESCRIPTION
This position is responsible for assisting in all on-site warehouse operations with various sporting goods/product lines. This instrumental role helps maintain inventory control, and partners closely with sales staff in this fast-paced, seasonal, professional sports retail environment. Available part-time, days and/or early evenings (1st and 2nd shift) as demand warrants.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Responsible for assisting in inventory management including all receivables, deliverables, transfers IN and OUT of the warehouse facilities along with physical distribution and accurate input of inventory into the inventory management system
• Assist in the management of inventories for store locations to ensure proper day-to-day stock levels including heavy stock for certain events and holidays, and assist with product change outs
• Help coordinate FEDEX and mail orders for shipping including mail orders, e-commerce orders and gift card oversights - fulfillment, shipping, follow-up tracking
• Work with warehouse leads and manager to fulfill event location requests in a timely manner according to event schedules
• Other activities including pulling/picking specific merchandise and hand delivery of said merchandise to various retail locations within the sales venue
• Prepare orders and special requests accurately, produce product price labels, sort merchandise for tagging, shelve product in designated locations
• Ability to report 2-2 ½ hours before event start time and work until sales end
• Other duties and projects as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION
• High School diploma or GED required.

2. KNOWLEDGE & EXPERIENCE
• Previous warehouse/logistics/distribution environment experience preferred.
• Strong computer skills and Technical Warehouse experience a plus

3. PERSONAL ATTRIBUTES
• Detail and deadline oriented with excellent written and verbal communication skills
• Excellent time management and organizational skills
• Ability to prioritize and manage multiple tasks or duties simultaneously
• Excellent communication skills, positive attitude and strong work ethic

WORK CONDITIONS
• Ability to lift between 25 and 50 pounds on a regular basis and occasionally lift over 75 pounds
• Ability to report 2-2 ½ hours before event start time and work until sales end
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.


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Retail/Licensing: Retail Sales Associate
Retail Sales Associates, Part-time at the Xcel Energy Center Hockey Lodge - Minnesota Wild (St. Paul, MN)

Position Summary/Description: The Retail Sales Associate position is instrumental in supporting all aspects of retail store operations including specific store duties and projects including but not limited to cashiering, stock, size and straighten merchandise as well as offering the best customer service possible.  This position is located at the Hockey Lodge in the in the Xcel Energy Center. 

RESPONSIBILITIES/ESSENTIAL FUNCTIONS
• Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment.
• Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns.
• Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders.
• Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests.
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor.
• Must be able to work 75% of Wild Hockey games and 50% of non-Wild Hockey events
• Other duties and projects as assigned. 

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION

• 1 to 3 years of Retail sales or customer service experience required.

2. KNOWLEDGE & EXPERIENCE

• Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires.
• Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer.
• Demonstrated ability to understand, support and follow company and store policies, procedures and practices.
• Ability to use computer sales terminal with strong attention to detail.
• Experience working with retail management systems and/or inventory databases, experience with RMS a plus.
• Available standard business hours in addition to evenings, weekends and/or holidays for Wild and Swarm games, and other Retail events as needed.

3. PERSONAL ATTRIBUTES

• Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment.
• Available to work a flexible retail schedule including evenings, weekends and/or holidays.

4. WORK CONDITIONS

• Must be able to work 75% of Wild Hockey games and 50% of non-Wild Hockey events
• Lifting requirements – must be able to lift a minimum of 50 lbs.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.

Local Candidates Only

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some evenings, weekends or holidays.
4. Please specify hourly pay range requirements.


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Retail/Licensing: Retail Sales Associate
Retail Sales Associates (Part-time, Mall Locations) - Minnesota Wild (Edina or Maplewood, MN)

Position Summary:   The Hockey Lodge is currently seeking part-time Retail Sales Associates for our Southdale Mall and Maplewood Mall locations. Hockey Lodge retail stores are part of the Minnesota Sports and Entertainment (MSE) family of businesses which include Minnesota Wild of the National Hockey League (NHL), Iowa Wild of the American Hockey League (AHL) and St. Paul Arena Company (SPAC) operating Xcel Energy Center, St. Paul RiverCentre and the Legendary Roy Wilkins Auditorium. These seasonal positions are excellent opportunities for those seeking professional part-time retail positions within in a fast-paced, service-oriented retail environment. Candidates should be reliable, flexible, passionate and dedicated to providing exceptional levels of service.

Essential Duties and Responsibilities:
• Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment
• Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns
• Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders
• Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor
• Available to work a flexible retail schedule including evenings, weekends and/or holidays
• Other duties and projects as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION
• 1 to 3 years of Retail sales or customer service experience required

2. KNOWLEDGE & EXPERIENCE
• Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires.
• Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer.
• Demonstrated ability to understand, support and follow company and store policies, procedures and practices.
• Ability to use computer sales terminal with strong attention to detail.

3. PERSONAL ATTRIBUTES
• Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment.

4. WORK CONDITIONS
• Lifting requirements – must be able to lift a minimum of 20 lbs.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Available to work a flexible retail schedule including evenings, weekends and/or holidays

Free Parking is available at Edina and Maplewood store locations at connecting ramp or lots to employees who work at mall stores, shops and restaurants.

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION.

We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some evenings, weekends or holidays.
4. Please specify what Hockey Lodge retail store location(s) you are interested in applying/working at?
5. Please specify hourly pay range requirements.
6. How did you hear or learn of this job opportunity?


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Retail/Licensing: Retail Sales Associate
Game Day & Event Hawker - The Sens Store (Ottawa, ON)

 PRIMARY OBJECTIVE

All team members of Senators Sports & Entertainment are held accountable for creating raving fans.

The Game Day & Event Hawker is responsible for the assertive selling of merchandise through the concourse and in-stand at Ottawa Senators home games and other events held at Canadian Tire Centre. Candidate must be outgoing, personable, vocal, energetic and willing to engage customers.

 

ESSENTIAL FUNCTIONS

Essential Raving Fans Responsibilities and Accountabilities
• Seeks ways to enhance the fan experience in unexpected ways
• Empowered to say YES, creating raving fans of Senators Sports & Entertainment
• Knows and lives SSE’s mission everyday through service, teamwork, continuous improvement, change, and fun
• Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
• Maintains consistency in attitude and behavior, exceeding expectations
• Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied and a Raving Fan
• Approaches all tasks with a “can-do” attitude understanding that there is no other kind of attitude
• Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behavior
• Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop relationships.
• Presents a cheerful, positive manner
• Takes ownership and sees the client’s need through from beginning to end
• Exercises appropriate judgment in handling client situations.
• Responds in a positive manner with alternative solutions when a client’s initial request is not possible.
• Shows initiative and takes action with an appropriate level of independence

Ongoing
• Responsible for walking and aggressively selling product through the concourse and in-stand
• Performing inventories and settling cash sales at the conclusion of the event
• Offer the highest level of customer service to internal and external guests
• Maintain a professional attitude and appearance
• Product knowledge and stock replenishment
• Responsible for inventory control

Health & Safety Responsibilities and Accountabilities
Responsible for ensuring that all areas covered by Occupational Health & Safety Act (“OHSA”) are adhered to, specifically:
• Working in compliance with the provisions of the OHSA regulations and internal policies and procedures
• Using or wearing protective equipment, devices or clothing when required
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
• Reporting any contravention of the OHSA regulations or Senators Sports & Entertainment policies and procedures


QUALIFICATIONS

• Previous sales experience
• Able to transfer high energy into sales
• Outgoing
• Able to work flexible hours (evenings, weekends, holidays)
• Able to work under pressure
• Effective interpersonal and oral communication skills
• Bilingualism would be an asset
• Able to work home games and events at Canadian Tire Centre

• Team Player

 

We would like to thank all applicants for applying; however, only those candidates selected for an interview will be contacted.  Applications received for this competition will be maintained on file for six months and may be referenced for future staffing requirements.

To ensure you are kept aware all future opportunities with Senators Sports & Entertainment, please follow us on Twitter!   http://twitter.com/sens_employment


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Retail/Licensing: Retail Sales Associate
Game Day Program Vendor - The Sens Store (Ottawa, ON)

PRIMARY OBJECTIVE

All team members of Senators Sports & Entertainment are held accountable for creating raving fans.

The Program Vendor is responsible for the assertive selling of programs in a program stand at Ottawa Senators home games. Candidate must be outgoing, personable, vocal, energetic and willing to engage customers.

ESSENTIAL FUNCTIONS

Essential Raving Fans Responsibilities and Accountabilities
• Seeks ways to enhance the fan experience in unexpected ways
• Empowered to say YES, creating raving fans of Senators Sports & Entertainment
• Knows and lives SSE’s mission everyday through service, teamwork, continuous improvement, change, and fun
• Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
• Maintains consistency in attitude and behavior, exceeding expectations
• Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied and a Raving Fan
• Approaches all tasks with a “can-do” attitude understanding that there is no other kind of attitude
• Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behavior
• Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop relationships.
• Presents a cheerful, positive manner
• Takes ownership and sees the client’s need through from beginning to end
• Exercises appropriate judgment in handling client situations.
• Responds in a positive manner with alternative solutions when a client’s initial request is not possible.
• Shows initiative and takes action with an appropriate level of independence

Ongoing
• Responsible for aggressively selling programs
• Performing inventories and settling/balancing cash sales at the conclusion of the event
• Offer the highest level of customer service to internal and external guests
• Maintain a professional attitude and appearance
• Product knowledge and stock replenishment
• Responsible for inventory control
• Lifting and moving boxes of reasonable weight

Health & Safety Responsibilities and Accountabilities
Responsible for ensuring that all areas covered by Occupational Health & Safety Act (“OHSA”) are adhered to, specifically:
• Working in compliance with the provisions of the OHSA regulations and internal policies and procedures
• Using or wearing protective equipment, devices or clothing when required
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
• Reporting any contravention of the OHSA regulations or Senators Sports & Entertainment policies and procedures

QUALIFICATIONS

• Previous sales experience
• Able to transfer high energy into sales
• Outgoing
• Able to work flexible hours (evenings, weekends, holidays)
• Able to work under pressure
• Effective interpersonal and oral communication skills
• Bilingualism would be an asset
• Able to work home games and events at Canadian Tire Centre
• Team Player
 

We would like to thank all applicants for applying; however, only those candidates selected for an interview will be contacted.   Applications received for this competition will be maintained on file for six months and may be referenced for future staffing requirements.

To ensure you are kept aware of all future opportunities with Senators Sports & Entertainment, please follow us on Twitter!  http://twitter.com/sens_employment

 


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Retail/Licensing: Retail Merchandising
Assistant Warehouse Manager (part-time, contract) - The Sens Store - Canadian Tire Centre (Ottawa, ON)

TERM:  Part-time, contract for duration of 2014-15 NHL season

PRIMARY OBJECTIVE

All team members of Senators Sports & Entertainment are held accountable for creating raving fans.

The primary duties of the Assistant Warehouse Manager, The Sens Store, are a combination of: shipping, receiving, tagging, stacking, loading and unloading trucks, picking and packing of merchandise.

 

ESSENTIAL FUNCTIONS

Essential Raving Fans Responsibilities and Accountabilities
• Seeks ways to enhance the fan experience in unexpected ways
• Empowered to say YES, creating raving fans of Senators Sports & Entertainment
• Knows and lives SSE’s mission everyday through service, teamwork, continuous improvement, change, and fun
• Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
• Maintains consistency in attitude and behavior, exceeding expectations
• Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied and a Raving Fan
• Approaches all tasks with a “can-do” attitude understanding that there is no other kind of attitude
• Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behavior
• Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop relationships.
• Presents a cheerful, positive manner
• Takes ownership and sees the client’s need through from beginning to end
• Exercises appropriate judgment in handling client situations.
• Responds in a positive manner with alternative solutions when a client’s initial request is not possible.
• Shows initiative and takes action with an appropriate level of independence

Ongoing
• Ensuring that received shipments are correct in amount, sizes, quality and correct embroidery (quality control).
• Ensuring all stores have proper product distribution (quantity and sizes) to support merchandising standards, sales and promotions
• Maximizes revenue at all locations via the movement and consolidation of product.
• Utilize Microsoft Dynamics RMS (Retail Management System) to track inventory levels, receive merchandise and create transfers.
• Ensures transfers are picked, packed, and shipped in accordance with designated cut-off times.
• Schedules distribution of merchandise to achieve distribution objectives and meet store requirements.
• Responsible for inventory control.
• Ensures that all stored material is organized and clearly identified.
• Offer the highest level of customer service to internal and external guests and co-workers.
• Adhere to all Company work and warehouse safety regulations.
• Maintain a clean and safe warehouse.
• Light to medium lifting.

Health & Safety Responsibilities and Accountabilities
Responsible for ensuring that all areas covered by Occupational Health & Safety Act (“OHSA”) are adhered to, specifically:
• Working in compliance with the provisions of the OHSA, regulations and internal policies and procedures
• Using or wearing protective equipment, devises or clothing when required
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
• Reporting any contravention of the OHSA, regulations or Senators Sports & Entertainment policies and procedures


QUALIFICATIONS

• Previous warehouse experience.
• Able to work flexible hours (evenings, weekends, holidays).
• Able to work under pressure.
• Work at a fast pace and under deadlines.
• Effective interpersonal and oral communication skills.
• Basic knowledge of Microsoft Dynamics RMS (Retail Management System) an asset.
• Bilingualism would be an asset.
• Team Player
• Demonstrated lead-worker or supervisory skills
• Adhere to the Vision, Mission and Values Statement of Senators Sports and Entertainment.

REPORTS TO: Retail Operations Manager
 

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received for this competition will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

To ensure that you are kept aware of future opportunities please follow us on Twitter:  http://twitter.com/sens_employment


 


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