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Current available jobs in Retail/Licensing:




Retail/Licensing: Retail Sales Associate
Sales Associate - Buffalo Sabres (Buffalo, NY)

Position Summary

The primary responsibility of the sales associate is to provide exceptional customer service to internal and external visitors to the store.  Sales associate are responsible for assisting with customer questions, ringing sales into the POS system; stock replenishment; store cleanliness; inventories; and settling cash and credit card sales at the end of the day.

Duties and Responsibilities

  • Provide a high level of customer service.

  • Handle merchandise sales

  • Product knowledge and stock replenishment.

  • Perform periodic inventories.

  • Process transactions using the POS system and reconcile cash transactions.

  • Maintain store cleanliness.

  • Maintain open communication with supervisor at all times.

  • Maintain a professional attitude and appearance at all times.

  • Perform other related duties and tasks as assigned or as become evident.

Requirements

  • A high school diploma or equivalent.

  • Customer service/retail sales experience is preferred.

  • Point of Sale Terminal (POS) system/cash handling experience preferred.

  • Must stand and sell merchandise to customers during shift.

  • Some lifting of boxes is necessary, up to fifty (50) pounds.

  • Be able to work a schedule that includes evenings, weekends, and holidays as needed.

Competencies

  • Must have excellent communication and organization skills.

  • Must be able to remain calm and professional in all situations.

  • Must be committed to providing exceptional customer service.

  • Must possess good interpersonal skills.

The Buffalo Sabres are an Equal Opportunity Employer


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Retail/Licensing: Apparel
Manager Retail Operations Iceden - Florida Panthers Hockey Club (Coral Springs, FL)

 

Job Title: Manager, Retail Operations

Reports to: General Managers of Panthers IceDen

Department: Retail Department

The Manager of Retail Operations is a full-time staff position with the Panthers IceDen (PID) Retail Department. The role is intended to operate a dynamic, profitable retail operation that supports the goals of the Florida Panthers to increase exposure and awareness of the brand, while continuing to service our Hockey and Figure customers. The Manager of Retail Operations will be responsible for generating revenue through successful management of retail operations including store operations, buying and customer service.

 

Responsibilities

  • Achieves financial objectives by preparing an annual operating budget; scheduling expenditures; analyzing variances; initiating corrective actions.

  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Train new employees to provide first-class retail services to all guests.

  • Works with General Manager to control department expenses.

  • Develops an open to buy and sensible restocking plan with Director of Retail Operations, Pantherland Team Store and Vendors while working within budgetary constraints.

  • Oversee inventory management and regularly reviews product inventory mix.

  • Identifies current and future customer requirements by establishing rapport with potential and actual customers.

  • Maintain professionalism when dealing with customer’s queries and complaints.

  • Create a shopping environment that incorporates unique and visually appealing displays while allowing space for heavy traffic flow.

  • Develop retail sales promotions and communicate on key initiatives through the marketing department.

  • Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.

  • Maintain existing relationships with existing suppliers and identify new vendors and suppliers as needed.

  • Coordinate with human resources department to recruitment, interview, hire a retail team.

  • Maintain a safe and clean retail environment.

  • Contributes to team effort by working with all departments within the organization to accomplish related results.

  • Assist with special projects and other duties as requested.

  • Able to travel back and forth from Panthers IceDen to BB&T Arena.

 

Education and Experience

  • Bachelor’s degree from an accredited college or university with a major in business, merchandising, or related field.

  • Minimum 7 years of retail industry experience, (management, buying, planning)

  • Minimum of 3 years of experience in retail management within a sports/entertainment environment, including buying and supervising direct reports, sales associates and back of house positions.

 

Qualifications

  • History of working with POS system Retail Pro a must

  • Knowledge of Hockey & and Figure Brands and Equipment Fitting

  • Ability to create an aesthetic display for the retail store that is consistent with the brand through product selection and visual merchandising. Visual merchandising experience preferred.

  • Strong project management and organizational skills, attention to detail and the ability to manage multiple projects/tasks on time and within budget.

  • Strong computer skills, including Microsoft Word, PowerPoint, and Excel, with the ability to quickly learn other software systems.

  • Strong understanding of the sports and entertainment business and ability to prioritize and work around scheduling needs.

  • Detail oriented, well-organized, able to work independently on assigned tasks while under pressure.

  • Exceptional interpersonal skills and the ability to navigate organizations in order to build relationships with outside vendors and across internal teams.

  • Must be customer focused, strong interpersonal skills.

  • Able to communicate effectively with children, parents, coaches, and other staff members.

  • Demonstrates creativity, critical thinking, and problem solving skills.

  • Self-motivated, proactive with a positive attitude.

  • Must be able to lift items up to 50 pounds

  • Excellent ability to train and motivate staff and exhibit strong leadership skills

  • Polished presentation skills with the ability to communicate to clients and colleagues.

  • Flexibility to work all Panthers IceDen events, and irregular hours (late nights, weekends, holidays) as required.


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Retail/Licensing: Retail Sales Associate
Retail Warehouse Associate - Xcel Energy Center - Minnesota Wild (St. Paul, MN)

Position Summary The Minnesota Wild Hockey Lodge Stores operating out of the Xcel Energy Center is seeking a Retail Warehouse Associate to work under direction of the Retail Warehouse Manager. This part-time position is responsible for assisting in all warehouse operations for the Minnesota Wild Hockey Lodge stores and warehouse locations with various product lines for games and related events. This instrumental role helps maintain inventory control and partners closely with sales staff in this fast-paced, professional and semi-seasonal retail environment.

Essential Duties/Responsibilities

  • Responsible for assisting in inventory management including all receivables, deliverables, transfers IN and OUT of the warehouse facilities along with physical distribution and accurate input of inventory into the inventory management system
  • Assist in the management of inventories for store locations to ensure proper day-to-day stock levels including heavy stock for certain events and holidays, and assist with product change outs
  • Help coordinate FEDEX and mail orders for shipping including mail orders, e-commerce orders and gift card oversights - fulfillment, shipping, follow-up tracking
  • Work with warehouse leads and manager to fulfill event location requests in a timely manner according to event schedules
  • Other activities including pulling/picking specific merchandise and hand delivery of said merchandise to various retail locations within the sales venue
  • Prepare orders and special requests accurately, produce product price labels, sort merchandise for tagging, shelve product in designated locations
  • Ability to report 2-2 ½ hours before event start time and work until sales end
  • Other duties and projects as assigned

Position Requirements

1. Formal Education & Certification

  • High School diploma or GED required.

2Knowledge & Experience

  • Previous warehouse/logistics/distribution environment experience preferred.
  • Strong computer skills and Technical Warehouse experience a plus

 3. Personal Attributes

  • Detail and deadline oriented
  • Excellent time management and organizational skills
  • Ability to prioritize and manage multiple tasks or duties simultaneously
  • Strong communication skills, positive attitude and strong work ethic

Work Conditions

  • Ability to lift between 25 and 50 pounds on a regular basis and occasionally lift over 75 pounds
  • Ability to report 2-2 ½ hours before event start time and work until sales end
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.

Local Candidates Only

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1-3 years retail warehouse or related work experience.
2. Yes/No: I am a strong team player with an abilty to work well with teams in a fast-paced service oriented environment.
3. Yes/No: I am looking for a part-time job opportunity.
4. Yes/No: I am available days, evenings, weekends and/or holidays as needed for games and events.
5. Please specify your hourly pay range/requirements.
6. How did you hear or learn of this job opportunity?


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Retail/Licensing: Retail Sales Associate
Heat Press Operator - Xcel Energy Center - Minnesota Wild (St. Paul, MN)

Position Summary/Description

This position is responsible for operating the heat press machine to letter and number jerseys for customer orders or for store stock. This instrumental role helps maintain inventory control, and partners closely with sales staff in this fast-paced, seasonal, professional sports retail environment. Available to work an event driven schedule including days, nights, weekends and holidays.

Responsibilities/Essential Functions

  • Operate the heat press machine to letter and number jerseys for customer orders or for store stock
  • Must be able to follow instruction and focus attention on customer and store orders for product
  • Must pay attention to extreme detail when processing a jersey
  • Consistency in quality of work
  • Monitor on hand totals for store stock
  • Must be available to work an event driven schedule including around weekends and holidays
  • Able to lift 50 pounds
  • Able to perform this task standing for long periods of time
  • Able to work in a fast paced environment
  • Assist in general warehouse duties
  • Other duties and projects as assigned

Position Requirements

1.  Formal Education & Certification

  • High School diploma or GED required.

2.  Knowledge & Experience

  • Previous heat press operation experience preferred
  • Previous warehouse/logistics/distribution environment experience preferred.

 3.  Personal Attributes

  • Detail and deadline oriented with excellent written and verbal communication skills
  • Excellent time management and organizational skills
  • Ability to prioritize and manage multiple tasks or duties simultaneously
  • Excellent communication skills, positive attitude and strong work ethic

Work Conditions

  • Must be available to work an event driven schedule including days, nights, weekends and holidays
  • Ability to lift up to 50 pounds on a regular basis
  • Able to perform this task standing for long periods of time
  • Able to work in a fast paced environment
  • Additional physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have had previous heat press operation experience.
2. Please specify hourly pay range requirements.


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Retail/Licensing: Retail Sales Associate
Retail Sales Associates (Maplewood Mall) - Minnesota Wild (Maplewood, MN)

Position Summary:   The Hockey Lodge is currently seeking Retail Sales Associates for our Maplewood Mall location.  Hockey Lodge retail stores are part of the Minnesota Sports and Entertainment (MSE) family of businesses which include Minnesota Wild of the National Hockey League (NHL), Iowa Wild of the American Hockey League (AHL) and St. Paul Arena Company (SPAC) operating Xcel Energy Center, St. Paul RiverCentre and the Legendary Roy Wilkins Auditorium. These positions are excellent opportunities for those seeking professional part-time retail positions within in a fast-paced, service-oriented retail environment. Candidates should be reliable, flexible, passionate and dedicated to providing exceptional levels of service.

Preferred availability: Days and weeknds


Essential Duties and Responsibilities:

  • Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment
  • Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns
  • Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders
  • Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests
  • Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor
  • Available to work a flexible retail schedule (days or nights)
  • Other duties and projects as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION

  • 1 to 3 years of Retail sales or customer service experience required

2. KNOWLEDGE & EXPERIENCE

  • Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires.
  • Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer.
  • Demonstrated ability to understand, support and follow company and store policies, procedures and practices.
  • Ability to use computer sales terminal with strong attention to detail.

3. PERSONAL ATTRIBUTES

  • Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment.

4. WORK CONDITIONS

  • Lifting requirements – must be able to lift a minimum of 25 lbs.
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
  • Available to work a flexible retail schedule including days,nights and/or holidays

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.

Local Candidates Only

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some days, evenings, weekends or holidays. Please specify availability.
4. Please specify hourly pay range requirements.


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Retail/Licensing: Retail Sales Associate
Retail Sales Associates (Southdale Mall) - Minnesota Wild (Edina, MN)

Position Summary:   The Hockey Lodge is currently seeking part-time Retail Sales Associates for our Southdale Mall location. Hockey Lodge retail stores are part of the Minnesota Sports and Entertainment (MSE) family of businesses which include Minnesota Wild of the National Hockey League (NHL), Iowa Wild of the American Hockey League (AHL) and St. Paul Arena Company (SPAC) operating Xcel Energy Center, St. Paul RiverCentre and the Legendary Roy Wilkins Auditorium. These positions are excellent opportunities for those seeking professional part-time retail positions within in a fast-paced, service-oriented retail environment. Candidates should be reliable, flexible, passionate and dedicated to providing exceptional levels of service.

Preferred availability: Days and weeknds

Essential Duties and Responsibilities:
• Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment
• Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns
• Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders
• Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor
• Available to work a flexible retail schedule including days, evenings, weekends and/or holidays
• Other duties and projects as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION
• 1 to 3 years of Retail sales or customer service experience required

2. KNOWLEDGE & EXPERIENCE
• Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires.
• Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer.
• Demonstrated ability to understand, support and follow company and store policies, procedures and practices.
• Ability to use computer sales terminal with strong attention to detail.

3. PERSONAL ATTRIBUTES
• Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment.

4. WORK CONDITIONS
• Lifting requirements – must be able to lift a minimum of 25 lbs.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Available to work a flexible retail schedule including days, evenings, weekends and/or holidays

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.

Local Candidates Only

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some evenings, weekends or holidays.
4. Please specify hourly pay range requirements.


Apply for this position      |      Go back job listings


Retail/Licensing: Retail Sales Associate
Retail Sales Associates, Part-time at the Xcel Energy Center Hockey Lodge - Minnesota Wild (St. Paul, MN)

Position Summary/Description: The Retail Sales Associate position is instrumental in supporting all aspects of retail store operations including specific store duties and projects including but not limited to cashiering, stock, size and straighten merchandise as well as offering superior customer service.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS
• Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment
• Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns
• Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders
• Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor
• Must be able to work nights, weekends and key events (a minimum of 75% of Wild Hockey games and 50% of non-Wild Hockey events)
• Other duties and projects as assigned. 

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION

• High School Diploma

2. KNOWLEDGE & EXPERIENCE

• Retail sales or customer service experience required.
• Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires
• Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer
• Demonstrated ability to understand, support and follow company and store policies, procedures and practices
• Ability to use computer sales terminal with strong attention to detail
• Experience working with retail management systems and/or inventory databases, experience with CounterPoint a plus

3. PERSONAL ATTRIBUTES

• Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment
• Available to work a flexible retail schedule including evenings, weekends and/or holidays

4. WORK CONDITIONS

• Must be able to work a minimum of 75% of Wild Hockey games and 50% of non-Wild Hockey events
• Lifting requirements – must be able to lift a minimum of 25 lbs.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some evenings, weekends or holidays.
4. Please specify hourly pay range requirements.


Apply for this position      |      Go back job listings


 

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