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Current available jobs in Retail/Licensing:




Retail/Licensing: Retail Merchandising
Retail Operations Manager - ProShop - Boston Bruins (Boston, MA)

The Boston Bruins ProShop at the TD Garden is looking for an Retail Operations Manager to support our ecommerce site bostonproshop.com and our retail operations. The candidate will be an integral part of the retail team and will be looked upon to conceptualize and upload content for our e-commerce business. The successful candidate must be able to work successfully within a team setting that includes collaboration with outside vendors as well as internal team members in Marketing, Retail, Corporate Partnerships, and Creative Services. This person will also be responsible for some daily/monthly reporting and accounting functions for the store.

Responsibilities:

  • Design site assets and creative that meets business and customer needs.
  • Responsible for site merchandising which includes product / category set-up, take-down, and overall presentation on the website that mirrors in-store set up. This position will coordinate production of content needs for site from photo and description development, to placement of product within the site and connecting to offline inventory.
  • Supports ownership of online customer experience including UX, UI, content, imagery, SEO, and overall promotions.
  • Conceptualize and offer creative solutions for innovating, improving and optimizing various areas on the site.
  • Special projects and initiatives as needed.
  • Updates bostonproshop.com graphics and promotions on an ongoing basis to maximize sales.
  • Works with the Retail staff to help coordinate and execute marketing initiatives to drive category growth and incremental revenue.
  • Develops and maintains a master calendar of seasonal promotions and coordinates the details of the program within the organization.
  • Quality control product assortment on both staging and live sites and across all devices.
  • Work with ProShop team to solve customer service inquiries related to products
  • Manages collection of ecommerce data and reporting to drive site optimization and ongoing sales goals.
  • Works across marketing, digital and retail teams to establish consistency in online store, ability to create real-time offers, and help drive overall effectiveness of ecommerce site.
  • Works with marketing and retail team members to deliver digital solutions that meet business objectives and brand standards
  • Work with Marketing Team and Retail team to coordinate efforts for major campaign pushes
  • Collaborates with Marketing and Creative Services teams to create graphics for bostonproshop.com website, social media advertisement, and e-mail campaigns
  • Work in store when needed on special events and some game nights.
  • Responsible for various ProShop back of the house functions, including reporting (internal and league), AP invoicing and assisting accounting department with journal entries and other analysis as required
  • Research and stay current with trends in fashion, retail, and social media
  • Perform company petty cash reconciliation, prepare month sales tax returns and process credit reference
  • Prepare and process new vendor set up forms.

Education and Experience:

  • Education:  Associate’s Degree or equivalent

    Experience: 

  • Strong retail management background required, some accounting experience preferred
  • 2-5 years of ecommerce website experience in a high volume environment preferred
  • Po ssess a thorough understanding of content strategy and the user experience
  • Ability to work in a very fast paced environment and meet very tight deadlines.
  • Expected to function independently and collaboratively, bringing fresh thinking, an open mind and a strong work ethic to the team environment.
  • Must demonstrate a sophisticated level of craft and inventiveness throughout work, from simple projects to the more complex, and across multiple disciplines
  • Meticulous attention to detail.
  • Experience in sales, purchasing and merchandising of officially licensed sports team related merchandise is preferred
  • Proficient in Microsoft Office (Word, Excel, Publisher, Power Point)
  • Professional experience including collecting and/or reporting on marketing analytics
  • Basic quantitative and research skills with knowledge of analytics and/or inventory management
  • Experience with web-based software or standard CMS
  • Knowledge and previous experience using basic Adobe Photoshop skills
  • Self-starter, with ability to manage multiple responsibilities for a given project
  • Passion for emerging digital retail trends and technology
  • Excellent interpersonal skills with ability to communicate effectively verbally and in writing with various levels within the organization

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2+ years of ecommerce website experience?
2. Do you have Adobe Photoshop skills?
3. Do have experience with web based software or CMS?
4. Do you have 2+ years retail management experience?


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Retail/Licensing: Retail Sales Associate
Retail Sales Associates, Xcel Energy Center Hockey Lodge - Minnesota Wild (St. Paul, MN)

The Hockey Lodge is currently seeking part-time Retail Sales Associates for our Xcel Energy Center location. The Hockey Lodge retail stores are part of the Minnesota Sports and Entertainment (MSE) family of businesses which include Minnesota Wild of the National Hockey League (NHL), Iowa Wild of the American Hockey League (AHL) and St. Paul Arena Company (SPAC) operating Xcel Energy Center, St. Paul RiverCentre and the Legendary Roy Wilkins Auditorium.

These positions are excellent opportunities for those seeking professional part-time retail positions within in a fast-paced, service-oriented retail environment. The Retail Sales Associate position is instrumental in supporting all aspects of retail store operations including specific store duties and projects including but not limited to cashiering, stock, size and straighten merchandise as well as offering superior customer service. Candidates should be reliable, flexible, passionate and dedicated to providing exceptional levels of service. The starting hourly wage is $9.75. 

Preferred availability: game nights, days, and weekends

RESPONSIBILITIES/ESSENTIAL FUNCTIONS
• Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment
• Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns
• Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders
• Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor
• Must be able to work nights, weekends and key events (a minimum of 75% of Wild Hockey games and 50% of non-Wild Hockey events)
• Other duties and projects as assigned. 

POSITION REQUIREMENTS

FORMAL EDUCATION & CERTIFICATION

• High School Diploma

KNOWLEDGE & EXPERIENCE

• Retail sales or customer service experience required.
• Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires
• Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer
• Demonstrated ability to understand, support and follow company and store policies, procedures and practices
• Ability to use computer sales terminal with strong attention to detail
• Experience working with retail management systems and/or inventory databases, experience with CounterPoint a plus

PERSONAL ATTRIBUTES

• Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment
• Available to work a flexible retail schedule including evenings, weekends and/or holidays

WORK CONDITIONS

• Must be able to work a minimum of 75% of Wild Hockey games and 50% of non-Wild Hockey events
• Lifting requirements – must be able to lift a minimum of 25 lbs.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.


As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some evenings, weekends or holidays.
4. Please specify hourly pay range requirements.


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Retail/Licensing: Retail Sales Associate
Heat Press Operator - Xcel Energy Center - Minnesota Wild (St. Paul, MN)

The Hockey Lodge retail stores are part of the Minnesota Sports and Entertainment (MSE) family of businesses which include Minnesota Wild of the National Hockey League (NHL), Iowa Wild of the American Hockey League (AHL) and St. Paul Arena Company (SPAC) operating Xcel Energy Center, St. Paul RiverCentre and the Legendary Roy Wilkins Auditorium.

This position is responsible for operating the heat press machine to letter and number jerseys for customer orders or for store stock. This instrumental role helps maintain inventory control, and partners closely with sales staff in this fast-paced, seasonal, professional sports retail environment.

Preferred availability: work an event driven schedule including days, nights, weekends and holidays.

Responsibilities/Essential Functions

  • Operate the heat press machine to letter and number jerseys for customer orders or for store stock
  • Must be able to follow instruction and focus attention on customer and store orders for product
  • Must pay attention to extreme detail when processing a jersey
  • Consistency in quality of work
  • Monitor on hand totals for store stock
  • Assist in general warehouse duties
  • Other duties and projects as assigned

Position Requirements

Formal Education & Certification

  • High School diploma or GED required.

Knowledge & Experience

  • Previous heat press operation experience preferred
  • Previous warehouse/logistics/distribution environment experience preferred.

Personal Attributes

  • Detail and deadline oriented with excellent written and verbal communication skills
  • Excellent time management and organizational skills
  • Ability to prioritize and manage multiple tasks or duties simultaneously
  • Excellent communication skills, positive attitude and strong work ethic

Work Conditions

  • Must be available to work an event driven schedule including days, nights, weekends and holidays
  • Ability to lift up to 50 pounds on a regular basis
  • Able to perform this task standing for long periods of time
  • Able to work in a fast paced environment
  • Additional physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have had previous heat press operation experience.
2. Please specify your hourly pay range requirements.


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Retail/Licensing: Licensing Sales/Marketing
Manager, Retail Sales & Marketing - National Hockey League (New York, NY)

SUMMARY

This position's primary responsibilities include marketing and servicing the sale of NHL licensed products to retailers in all channels of distribution.  This includes traditional retail, NHL club merchants, and on-line businesses.  The position will support the total sales effort including but not limited to in-store brand strategy and execution, visual merchandising, promotion, communication, and execution of special event sales and service with retailers and NHL club merchants.  Additionally, the position will have direct retail account relationship responsibilities in servicing and contributing to the attainment of NHL sales and revenue goals.  Periodic travel, extended work hours, attendance at designated weekend business events necessary.

ESSENTIAL DUTIES / RESPONSIBILITIES

Duties include:

  • Format, analyze, and strategize retail sales results data to promote information driven decision making concerning NHL retail investments and program activity. 
  • Develop and execute retail multi-channel/format advertising and promotions to support the sale of NHL licensed products. Liaise with key retail account contacts.
  • Collaborate with NHL Licensees and their sales teams to develop and execute sales driven, quantifiable retail programs.
  • Support retail sales initiatives for NHL special events including service of retail sponsor activities.  
  • Support retail in store consumer communication, visual merchandising strategy and execution across accounts and channels.
  • Assist in integrating and extending NHL national programming to NHL club merchant and team concessionaires.
  • Develop and administer NHL licensed product retail sales materials, presentations and resources. 
  • Support production and review/approval process of consumer products integrated retail partner marketing communications and campaigns including TV, radio, digital, outdoor, POS and editorial content. 
  • Administer style direction and brand ethos in product advertising production and execution.  
  • Manage certain internal consumer products retail media trafficking process.

QUALIFICATIONS

 The qualified applicant will have a college education, graduate work a plus.  They must have three to five years of experience in one of various disciplines: retail, sales, marketing, sports/entertainment licensing or related product manufacturing.  Understanding of professional hockey is a plus.

The ideal candidate requires a basic understanding of sales, marketing and preferably retail.  They should be process oriented with strong organizational skills in a multi tasked role.  Must have a demonstrated ability for managing details and meeting deadlines.  Strong interpersonal skills with sales orientation and strong written and oral communication skills including good presentation abilities a must.  Position requires someone who is proficient in Microsoft Word, Excel and Power point.  Working knowledge of digital and social media and mobile marketing.  Good judgemental required.

We thank all applicants for their interest in this position but only qualified candidates will be called for an interview.  NO EMAILS OR PHONE CALLS PLEASE.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. If necessary, are you able to relocate at your own expense? (The NHL does not pay relocation fees).
2. Do you have the legal right to work in the United States?
3. What are your salary expectations for this position?
4. Do you have at least five years of experience in retail sales, marketing, and or advertising and where did you gain this experience?
5. Have you been an account manager? If so, please describe the type of client, industry, your specific role and responsibilities, as well as any key accomplishments.
6. Does your experience include promotional and or event based activities? Retail focused? Please describe your role and responsibilities.
7. Do you have prior experience developing and deploying retail visual merchandising campaigns and packages? If so, where did you gain this experience?
8. Do you consider yourself more of a sales or marketing manager and why?


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Retail/Licensing: Retail Sales Associate
PART- TIME: Pro-shop Sales Associate - New York Islanders Hockey Club (East Meadow, NY)

A Pro-shop retail sales associate is responsible for interacting with customers, working in the stock room making sure the pro-shop is always fully stocked with merchandise and equipment. Pro-shop sales representative must also have knowledge of hockey equipment, including skate sharpening.

A Pro-shop retail sales associate could be working in any of our 2 Pro-shop locations on Long Island at any given time.

  • Islanders Iceworks- Syosset
  • Northwell Health Ice Center – East Meadow

Job Qualifications:

  • Have knowledge of Hockey equipment
  • Customer service skills
  • Have weekday afternoons to closing, and all day Saturdays and Sundays available
  • Know how to sharpen skates(a plus, but can also be trained to do so)

To be considered for this job, you must include the following:
*Cover Letter
*Resume
*Days/Hours available

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you knowledgeable of hockey equipment?
2. Do you already know how to sharpen hockey/figure skates?
3. What is your availability?


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