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Current available jobs in Retail/Licensing:





Retail/Licensing: Apparel
Director, Retail Operations - Florida Panthers (Sunrise, FL)

Scope and Nature of Role

The Director of Retail Operations objective is to operate a dynamic, profitable retail operation that supports the goals of the Florida Panthers to increase exposure and awareness of the brand.  The Director will be responsible for generating revenue through successful management of retail operations including store operations, buying and customer service.  They will manage game and event night operations, integrate and work closely with the marketing department and develop sales and marketing promotions to drive retail sales.

Essential Responsibilities

  • With Merchandising Director, develop and implement a merchandise plan for the retail store, work effectively with building operations and interface with the Marketing department for branding consistency.

  • Create annual operating budgets and makes recommendations for capital improvements.

  • Develops an open to buy and sensible restocking plan while working within budgetary constraints.  Oversee inventory management and regularly reviews product inventory mix.

  • Select and stock creative and high quality merchandise that reflects the brand, supports fan engagement efforts, and appeals to our varied customer base.

  • Create a shopping environment that incorporates unique and visually appealing displays while allowing space for heavy traffic flow.

  • Develop retail sales promotions and communicate on key initiatives across game presentation, client services and marketing departments.

  • Manage seasonal, player performance and hot market trends to anticipate consumer buying patterns to adjust product assortment and inventory levels appropriately.

  • Maintain existing relationships with existing suppliers and identify new vendors and suppliers as needed.

  • Manage expense budgets to achieve department profit goals.

  • Coordinate with human resources department to recruitment, interview, and hire a retail team.

  • Onboard and train new employees. Coach and monitor retail staff to provide first-class retail services to all guests.

  • Monitor and coordinate the operations of the retail department ensuring proper staffing levels, sales, inventory, visual merchandising, and service for both Florida Panthers games and events.

  • Maintain a safe and clean retail environment.

  • Work with building security to minimize shrinkage.

  • Other duties as assigned
     

Education and Experience

  • Bachelor’s degree from an accredited college or university with a major in business, merchandising, or related field.  

  • Minimum 7 years of retail industry experience, (management, buying, planning)

  • Minimum 3 years of experience in retail management within a sports/entertainment environment, including buying and supervising direct reports, sales associates and back of house positions.

Knowledge and Job Skills

  • Ability to create an aesthetic for the retail store that is consistent with the brand through product selection and visual merchandising.  Visual merchandising experience preferred.

  • Must be customer focused.

  • Self-motivated, proactive with a positive attitude.

  • Strong leadership and teambuilding skills.  Ability to effectively supervise the sales staff.

  • Strong computer skills, including POS systems and Excel.  Knowledge of Retail Pro preferred.

  • Strong project management and organizational skills, attention to detail and the ability to manage multiple projects/ tasks on time and within budget.

  • Exceptional interpersonal skills and the ability to navigate organizations in order to build relationships with outside vendors and across internal teams.

  • Polished presentation skills with the ability to communicate to clients and colleagues.

  • Strong understanding of the sports and entertainment business and ability to work around scheduling needs.  Flexibility to work all home games, concerts and irregular hours (late nights, weekends, holidays) as required.


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Retail/Licensing: Retail Sales Associate
Retail Warehouse (Part-time, Xcel Energy Center) - Minnesota Wild (St. Paul, MN)

POSITION SUMMARY/DESCRIPTION
This position is responsible for assisting in all on-site warehouse operations with various sporting goods/product lines. This instrumental role helps maintain inventory control, and partners closely with sales staff in this fast-paced, seasonal, professional sports retail environment. Available part-time, day, night, weekend and holiday hours.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Responsible for assisting in inventory management including all receivables, deliverables, transfers IN and OUT of the warehouse facilities along with physical distribution and accurate input of inventory into the inventory management system
• Assist in the management of inventories for store locations to ensure proper day-to-day stock levels including heavy stock for certain events and holidays, and assist with product change outs
• Help coordinate FEDEX and mail orders for shipping including mail orders, e-commerce orders and gift card oversights - fulfillment, shipping, follow-up tracking
• Work with warehouse leads and manager to fulfill event location requests in a timely manner according to event schedules
• Other activities including pulling/picking specific merchandise and hand delivery of said merchandise to various retail locations within the sales venue
• Prepare orders and special requests accurately, produce product price labels, sort merchandise for tagging, shelve product in designated locations
• Ability to work day, night, weekend and holiday hours
• Other duties and projects as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION
• High School diploma or GED required.

2. KNOWLEDGE & EXPERIENCE
• Previous warehouse/logistics/distribution environment experience preferred.
• Strong computer skills and Technical Warehouse experience a plus

3. PERSONAL ATTRIBUTES
• Detail and deadline oriented with excellent written and verbal communication skills
• Excellent time management and organizational skills
• Ability to prioritize and manage multiple tasks or duties simultaneously
• Excellent communication skills, positive attitude and strong work ethic

WORK CONDITIONS
• Ability to lift between 25 and 50 pounds on a regular basis and occasionally lift over 75 pounds
• Ability to work day, night, weekend and holiday hours and ability to report 2-2 ½ hours before event start time and work until sales end when needed
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.


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Retail/Licensing: Retail Sales Associate
Retail Sales Associates (Part-time Help, Maplewood Mall) - Minnesota Wild (Maplewood, MN)

Position Summary:   The Hockey Lodge is currently seeking part-time Retail Sales Associates for our Maplewood Mall location. Hockey Lodge retail stores are part of the Minnesota Sports and Entertainment (MSE) family of businesses which include Minnesota Wild of the National Hockey League (NHL), Iowa Wild of the American Hockey League (AHL) and St. Paul Arena Company (SPAC) operating Xcel Energy Center, St. Paul RiverCentre and the Legendary Roy Wilkins Auditorium. These positions are excellent opportunities for those seeking professional part-time retail positions within in a fast-paced, service-oriented retail environment. Candidates should be reliable, flexible, passionate and dedicated to providing exceptional levels of service.

Essential Duties and Responsibilities:
• Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment
• Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns
• Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders
• Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor
• Available to work a flexible retail schedule including days, evenings, weekends and/or holidays
• Other duties and projects as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION
• 1 to 3 years of Retail sales or customer service experience required

2. KNOWLEDGE & EXPERIENCE
• Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires.
• Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer.
• Demonstrated ability to understand, support and follow company and store policies, procedures and practices.
• Ability to use computer sales terminal with strong attention to detail.

3. PERSONAL ATTRIBUTES
• Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment.

4. WORK CONDITIONS
• Lifting requirements – must be able to lift a minimum of 25 lbs.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Available to work a flexible retail schedule including evenings, weekends and/or holidays

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.

Local Candidates Only

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some evenings, weekends or holidays.
4. Please specify hourly pay range requirements.


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Retail/Licensing: Retail Sales Associate
Retail Sales Associates (Part-time Help, Southdale Mall) - Minnesota Wild (Edina, MN)

Position Summary:   The Hockey Lodge is currently seeking part-time Retail Sales Associates for our Southdale Mall location. Hockey Lodge retail stores are part of the Minnesota Sports and Entertainment (MSE) family of businesses which include Minnesota Wild of the National Hockey League (NHL), Iowa Wild of the American Hockey League (AHL) and St. Paul Arena Company (SPAC) operating Xcel Energy Center, St. Paul RiverCentre and the Legendary Roy Wilkins Auditorium. These positions are excellent opportunities for those seeking professional part-time retail positions within in a fast-paced, service-oriented retail environment. Candidates should be reliable, flexible, passionate and dedicated to providing exceptional levels of service.

Essential Duties and Responsibilities:
• Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment
• Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns
• Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders
• Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor
• Available to work a flexible retail schedule including days, evenings, weekends and/or holidays
• Other duties and projects as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION
• 1 to 3 years of Retail sales or customer service experience required

2. KNOWLEDGE & EXPERIENCE
• Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires.
• Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer.
• Demonstrated ability to understand, support and follow company and store policies, procedures and practices.
• Ability to use computer sales terminal with strong attention to detail.

3. PERSONAL ATTRIBUTES
• Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment.

4. WORK CONDITIONS
• Lifting requirements – must be able to lift a minimum of 25 lbs.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Available to work a flexible retail schedule including evenings, weekends and/or holidays

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.

Local Candidates Only

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some evenings, weekends or holidays.
4. Please specify hourly pay range requirements.


Apply for this position      |      Go back job listings


Retail/Licensing: Retail Sales Associate
Retail Sales Associates, Part-time at the Xcel Energy Center Hockey Lodge - Minnesota Wild (St. Paul, MN)

Position Summary/Description: The Retail Sales Associate position is instrumental in supporting all aspects of retail store operations including specific store duties and projects including but not limited to cashiering, stock, size and straighten merchandise as well as offering the best customer service possible.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS
• Professionally greet and assist customers with the selection of retail merchandise and apparel selections, questions and sales of Wild merchandise in a high-volume, service-oriented retail environment.
• Accurate and timely processing of all sales transactions on register or point-of-sale terminal including sales, exchanges and returns.
• Assist in stocking merchandise on sales floor, refreshing inventory on shelves, assisting with displays or promotions, and special orders.
• Professionally represent and promote Minnesota Wild Brand to all customers, fans and guests.
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor.
• Must be able to work 75% of Wild Hockey games and 50% of non-Wild Hockey events
• Other duties and projects as assigned. 

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION

• High School Diploma

2. KNOWLEDGE & EXPERIENCE

• Retail sales or customer service experience required.
• Excellent customer service skills with ability to assist customers in the selection of merchandise and apparel, and answer related questions and inquires.
• Passionate about providing exceptional levels of service ensuring quality retail experience for every fan, guest and customer.
• Demonstrated ability to understand, support and follow company and store policies, procedures and practices.
• Ability to use computer sales terminal with strong attention to detail.
• Experience working with retail management systems and/or inventory databases, experience with RMS a plus.

3. PERSONAL ATTRIBUTES

• Strong time-management skills with ability to prioritize service and requests with other related duties within retail environment.
• Available to work a flexible retail schedule including evenings, weekends and/or holidays.

4. WORK CONDITIONS

• Must be able to work 75% of Wild Hockey games and 50% of non-Wild Hockey events
• Lifting requirements – must be able to lift a minimum of 25 lbs.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.

The Hockey Lodge is committed to consistently delivering a quality retail experience and excellent service to all customers, fans, guests and community partners.

Local Candidates Only

NO PHONE CALLS WILL BE ACCEPTED INQUIRING ABOUT THIS POSITION.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1 -3 years retail, sales or related customer service experience.
2. Yes/No: I am driven and motivated by delivering excellent customer service within a professional retail sales environment.
3. Yes/No: I am available to work part-time hours including some evenings, weekends or holidays.
4. Please specify hourly pay range requirements.


Apply for this position      |      Go back job listings


 

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