Current Openings | My Account - TeamWork Online | Mobile | Post Your Jobs |


Current available jobs in Sales & Marketing:


» Business Development Account Executive - Arizona Coyotes Hockey Club (Glendale, AZ)
» Business Analyst/Marketing Automation - Arizona Coyotes Hockey Club (Glendale, AZ)
» Premium Services Manager - Arizona Coyotes Hockey Club (Glendale, AZ)
» Promo Team - Part Time - Boston Bruins (Boston, MA)
» Marketing and Promotional Game Night Staff - Boston Bruins (Boston, MA)
» Boston Bruins Mascot Performer - Boston Bruins (Boston, MA)
» Inside Sales Representative - Brooklyn Nets (Brooklyn, NY)
» 2018 World Junior Championship - Game Presentation - Buffalo Sabres (Buffalo, NY)
» VP of Business Strategy and Analytics - Carolina Hurricanes (Raleigh, NC)
» Street Squad - Dallas Stars (Frisco, TX)
» Panther Patrol - Florida Panthers Hockey Club (Sunrise, FL)
» Account Executive, Premium Seating - Florida Panthers Hockey Club (Sunrise, FL)
» Account Executive, Group Sales - Florida Panthers Hockey Club (Sunrise, FL)
» Box Office Associate - Florida Panthers Hockey Club (Sunrise, FL)
» Account Executive - Florida Panthers Hockey Club (Sunrise, FL)
» Senior Director/Director of CRM Database, Reporting and Business - Florida Panthers Hockey Club (Sunrise, FL)
» Manager, Ticket Operations - Florida Panthers Hockey Club (Sunrise, FL)
» Client Relations/Customer Service - Florida Panthers Hockey Club (Sunrise, FL)
» Marketing Supervisor - Los Angeles Kings (El Segundo, CA)
» Manager, Game, Event Production, and Operations - Los Angeles Kings (El Segundo, CA)
» Video Editor/Motion Graphics Animator - Los Angeles Kings (El Segundo, CA)
» Backup Mascot/Mascot Assistant - Los Angeles Kings (El Segundo, CA)
» 50/50 Raffle Seller - Part Time - Los Angeles Kings (Los Angeles, CA)
» Fan Service Associate (part time) - Los Angeles Kings (El Segundo, CA)
» Manager, Box Office - Monumental Sports & Entertainment (Washington, DC)
» Senior Director, Retail Sales & Marketing - National Hockey League (New York, NY)
» Account Executive, Group Events - New Jersey Devils (Newark, NJ)
» Sales Associate - New Jersey Devils (Newark, NJ)
» Account Manager, Group Sales - New York Islanders (Brooklyn, NY)
» Part Time Mascot - New York Islanders Hockey Club (East Meadow, NY)
» Ticket Sales Associate - Rochester Americans (Rochester, NY)
» 50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)


Sales & Marketing: Ticket Sales
Business Development Account Executive - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                                         Business Development Account Executive

Department:                                   Ticket Sales, Service and Operations

Reporting:                                       Director, Business Development

Job Summary

The Business Development Account Executive is responsible for prospect development, sales and service of new season ticket, partial plan, and group tickets for the Arizona Coyotes Hockey Club and Gila River Arena.  This position will be responsible for implementing all reasonable efforts to meet sales goals attributed to each of the aforementioned ticket products.

Tasks and Responsibilities:

  • Sell Arizona Coyotes ticket products including season tickets, partial/mini plan packages, group tickets, and individual ticket products.

  • Meet or exceed assigned sales goals for all ticket products

  • Build relationships to provide repeat business and excellent customer service.

  • Proactively create opportunities for new business with existing customers.

  • Make cold calls from provided lists to local businesses, consumers and community groups to sell season, group, and partial plan ticket packages.

  • Contact past customers to renew and/or cross-sell to other product lines (groups). Also perform cold call new sales leads to generate incremental sales.

  • Make a minimum of 65 outbound calls per day.

  • Handle inbound calls from sales prospects for all ticket products.

  • Conduct in-arena appointments and tours of the Arena to assist in closing new business and developing new relationships

  • Maintain accurate records of interaction with all ticket product customers.

  • Support ticket sales promotional initiatives including Coyotes ticket sales tables plus outside networking functions including luncheons, business shows, conventions, etc.

  • Other duties as assigned.

    Required Knowledge/Skills/Job Qualifications:

    Knowledge, Skill and Ability:

  • Excellent verbal and written communication skills

  • Goal Oriented, competitive, self-motivated

  • Effective time management skills

  • Positive Attitude

  • Team Oriented

Education and Formal Training:

  • Bachelor Degree preferred.

Experience:

  • At least one (1) full year of sales experience in the sports and entertainment industry or three (3) years of sales experience in a related field.

Material and Equipment Used:

  • Daily use of Word, Excel, Ticketmaster, Microsoft CRM and Archtics software. 

Apply for this position      |      Go back job listings


Sales & Marketing: Database Marketing/Analytics
Business Analyst/Marketing Automation - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                                        Business Analyst/Marketing Automation

Department:                                   Marketing

Reporting:                                      Director, Business Analytics

                                               

Job Summary

The Arizona Coyotes are seeking a qualified candidate to fill the Business Analyst/Marketing Automation position. The Business Analyst will play an important role in the development, management, and execution of the Coyotes’ digital marketing strategies across the Email Marketing, CRM, Marketing and Sales Automation, Web and Mobile channels, and will play a crucial role driving business and strategy across multiple business verticals. 

The ideal candidate for this role will have a robust technical background and advanced analytical skills, a solid understanding of database and data architecture, relevant digital marketing and/or CRM experience, hunger for learning new technology and skills every day, and most importantly a craftsman’s attitude of being willing to dig deep into relevant databases to resolve problems, identify key trends, and leverage data to drive towards new relationships and insights. 

The Business Analyst is responsible for day-to-day campaign operations in marketing automation (e.g., Oracle Eloqua) and CRM platforms (e.g., Microsoft Dynamics CRM), and for ensuring that the Coyotes are engaging current and potential customers, clients, viewers, and fans with the right content or offer at the right time, and in the most effective and efficient way.  Qualified candidates will have direct experience working with massive consumer data sets (or, demonstrate the experience and training to have the capability of working with those consumer data sets) to support the Coyotes’ overall marketing and business operation goals and objectives.

Tasks and Responsibilities:

  • Plan, develop and execute email marketing campaigns, monitor and report campaign deliverability, performance, fan engagement, sender reputation, and ROI.
  • Continuously monitor, report, and ensure compliance to or with digital marketing regulations, including but not limited to CAN SPAM, TCPA, CASL, PCI DSS;
  • Build all emails, web forms, and landing pages with mobile friendly responsive design.
  • Drive optimization initiatives through ongoing testing and analysis.
  • Build and manage segments and segmentation programs through various digital marketing platforms, understand how various platforms “talk to” or interface with one another, and understand every different data source’s and data asset’s structure, traits, and best usage for marketing campaigns.
  • Build fan preference center and data capture programs, and use the data to build personalized and automated customer journey campaigns to engage fans with relevant and dynamic content.
  • Creatively develop new features in the digital marketing ecosystem to help the sales and service teams, or other internal teams as necessary, build genuine relationships with current and potential clients and customers.
  • Build and manage lead scoring programs and provide insights and leads to the sales team.
  • In Microsoft Dynamics CRM, assist with the development of new features and customizations, the design of reports and dashboards, and the management of data integrity and integrations;
  • Support other analytics and marketing team members;
  • Other duties as assigned 

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

  • Experience with Marketing Automation platforms such as Oracle Eloqua

  • Craftsmanship and capabilities of working with large consumer databases

  • HTML, CSS and JavaScript coding skills

  • Knowledge of CAN SPAM, TCPA, CASL, PCI DSS

  • Passion for and experience in digital marketing

  • Superior attention to detail and excellent problem solving skills in technical area

  • Highly self-motivated with excellent communication and interpersonal skills

 Education and Formal Training:

  • Bachelor’s Degree in Computer Science, Software Engineering, Economics, Marketing or other related field.

Experience:

  • 3 years of related experience.
  • Full-time experience with a professional sports team is a plus.

Material and Equipment Used:

  • CAN SPAM, TCPA, CASL, PCI DSS, National Do Not Call Registry
  • Oracle Eloqua
  • Microsoft Dynamics CRM

                                                                                                          


Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Sales
Premium Services Manager - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                                        Premium Services Manager

Department:                                  Corporate and Suite Sales

Reporting:                                     Sr. Director, Premium and Suite Sales                                          

Job Summary

The Premium Services Manager is the primary contacts for all Gila River Arena Annual Suite and Loge Owners as well Premium Coyotes Season Ticket Members.

Tasks and Responsibilities:

  • Exceed client expectations and service needs as the primary contact for Gila River Arena Premium Seating members.
  • Build and sustain positive and lasting relationships through direct and indirect communication. 
  • Act as the primary Premium Services Manager on Duty (MOD) during scheduled Gila River Arena events and ensure that all member questions and/or issues are resolved using best judgment.
  • Attempt to achieve first-contact resolution of client issues to ensure they are resolved quickly and effectively.
  • Accountable for running an effective Account Service Plan including monthly touch points actively recorded in CRM. Maintain that plan with the Sr. Director, Premium Seating and Service.
  • Support all special events such as client road trips, receptions, outings, conferences and other events hosted by Premium Seating.
  • Work with Sr. Director, Premium and Suite Sales by developing a renewal plan for assigned accounts in their final year.  Position eligible for renewal incentives.
  • Support the Premium Seating Ticketing department in obtaining outstanding payments for accounts and working with clients on setting up approved payment plans.
  • Responsible for arranging repair and maintenance schedules, conducting inspections and coordinating new signage for Private Suite accounts.
  • Utilize the Archtics ticketing system by Ticketmaster as a database for account history, ticket usage, and online orders.
  • Train Gila River Arena clients on using their online Account Manager to order additional tickets & parking, Right of First Refusal orders & other special event offers.
  • Accountable for updating and maintaining Archtics ticketing system with current client information.
  • Assist clients in fulfilling additional ticket requests.
  • Responsible for gathering and executing all Annual Suite & Loge owner ticket booklets and their timely delivery each season.
  • Other duties as assigned.

?Required Knowledge/Skills/Job Qualifications:

  • Committed to ensuring superior customer service
  • Excellent people skills, with an ability to interact effectively and in a professional, diplomatic and mature manner not only with clients and guests, but with co-workers within the organization.
  • Strong verbal and written communication
  • Able to meet tight deadlines and work effectively in a high-pressure environment 
  • Ability to write reports and business correspondence
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
  • Highly organized with good coordinating and project management skills
  • Ability to read, listen and communicate effectively in English, both verbally and in writing
  • Ability to calculate figures and amounts such as discounts, interest, escalation rates and sales volume.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to analyze problems involving many variables.
  • Ability to access and accurately input information using a moderately complex computer system. Must possess basic computer skills using such programs as Microsoft Word and Excel. Knowledge of ticketing, CRM, and/or food and beverage ordering software is preferred but not required
  • Must be able to work evenings, weekends and holidays.

 Education and Formal Training:

  • Bachelor degree required.

Experience:

  • Minimum of two to three years related customer service experience and sales, preferably in an arena, hotel or retail setting. 

 Material and Equipment Used:

  • Archtics and Microsoft CRM                                                                                                      


Apply for this position      |      Go back job listings


Sales & Marketing: Promotions
Promo Team - Part Time - Boston Bruins (Boston, MA)

*Please apply via the link below. We will not accept any applicants via Teamwork.*

Apply for this position

Want to be part of the Boston Bruins Promo Team? We're searching for outgoing men and women who have a strong passion for the Bruins and the city of Boston. If you think you have what it takes, check out the job description below and complete the application to show us what you've got!

Apply for this position

So what exactly does the Boston Bruins Promo Team do? The Boston Bruins Promo Team are the Bruins core brand ambassadors. On game days, the Team interacts with thousands of fans at every home game and facilitate fan-facing promotions, bringing current initiatives to life to help drive awareness and sales, and enhance the Bruins experience for every fan. They are in charge of welcoming fans and entertaining fans throughout the game, as well as participating in games on-ice during the intermissions and other various promotions.

On non-game days, the Boston Bruins Promo Team works alongside the Boston Bruins Foundation, Marketing, Ticket Sales, Community Relations, and Youth Hockey departments to help put on on-ice and street hockey clinics, assist in the facilitation of fitness programs, partake in school, library and hospital visits, and represent the Bruins at offsite events including away game watch parties, sponsor events, and other officially sanctioned Bruins events.

All candidates must have high availability for all Bruins home games and be able to work scheduled promotions, appearances and community events on select weeknights and weekends throughout the year. All applicants must be at least 18 years old.

Apply for this position


Apply for this position      |      Go back job listings


Sales & Marketing: Game Operations/Presentation
Marketing and Promotional Game Night Staff - Boston Bruins (Boston, MA)

Boston Bruins Marketing & Promotional Game Night Staff

This is a part-time position within the Boston Bruins Marketing Department. Theses roles are for the 2017-18 season, and will officially begin in September 2017. Boston Bruins Marketing & Promotional Game Night Staff consists of an energetic team of individuals who are enthusiastic and passionate about the sport of hockey and the Boston Bruins.

Job Summary:

  • Act as promotional support during all Boston Bruins home games and events
  • Assist the Marketing, Boston Bruins Foundation, Corporate Partnerships, Sales and Community Relations departments with in-game activities, special events and appearances
  • Ability to prepare event set-up and break down as well as work a flexible schedule including nights, weekends and holidays
  • Must be reliable, honest and have strong communication and interpersonal skills
  • Interact with fans, preparing giveaways for in-game use, completing all of game day setup, assisting with crowd interactive games, and escorting Blades as well as the Boston Bruins Promo Team at appearances and events
  •  Assist in managing and maintaining the quality of interactive marketing elements including in-game tabling and event set-ups
  • Act as a promotional and goodwill ambassador for the Boston Bruins Hockey Organization
  • Other duties as assigned

Qualifications:

  • Minimum 18 years of age
  • Passionate about the sport of hockey and the Boston Bruins
  • Organized with the ability to multi-task and problem solve in a fast paced work environment
  • Hard working, detail oriented and results driven
  • Strong leadership skills with the ability to be a team player and enjoy working in a team environment
  • Excellent interpersonal skills, customer-service oriented
  • Previous marketing/promotional/event experience is preferred
  • Flexible schedule – must be able to work nights/weekend and holidays as required
  • Must be willing and able to work in outdoor conditions
  •  Requires prolonged standing; ability to lift and carry up to 35 pounds
  • Must be able to provide their own transportation to and from work as well as determine their own parking arrangements

Apply for this position      |      Go back job listings


Sales & Marketing: Mascot
Boston Bruins Mascot Performer - Boston Bruins (Boston, MA)

The Boston Bruins are currently recruiting to fill the position of Mascot Performer (Blades). This is a part-time seasonal position, which runs from September 2017 through August 2018. 

Job Summary:

  • Serve as a performer for the Boston Bruins Mascot, while representing the Boston Bruins at a number of designated appearances including but not limited to Bruins home games, hospital visits, school visits, street hockey clinics, watch parties, sponsor events, charitable events and other various events throughout the year
  • Serve as a brand ambassador for the Boston Bruins while properly representing the Boston Bruins organization and Blades in a professional manner at all times
  • Create memorable experiences by greeting fans, energizing the crowd, and more
  • Maintain effective working relationships with community members of all ages and abilities as well as Boston Bruins staff and external contacts 
  • Maintain an animated personality with good interpersonal communication skills and creativity
  • Responsible for transportation and parting to and from games and events, unless otherwise notified
  • Conduct costume maintenance including cleaning, minor repairs and other basic upkeep
  • Performs other duties as assigned

 Qualifications:

  • Minimum of one year experience as a mascot at the college, minor, or professional level for a sports team
  • Must have a strong hockey background and excellent skating ability in hockey stakes
  • Must have excellent communication skills and be courteous, friendly, reliable, punctual and great with children
  • Ability to interact with and entertain a crowd of all ages
  • Ability to dance but in a manner that retains the aforementioned ruggedness
  • Willingness to be trained, coached, and critiqued to perform as Blades
  • Ability to work flexible hours on weekdays, nights, weekends and holidays and must be able to maintain and react to a flexible schedule
  • Must have a valid driver’s license and reliable transportation
  • Due to costume restrictions, applicants must be in the height range of 5’5” to 5’8”.

 Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in Boston or the surrounding area?

2. Do you know how to ice skate with hockey skates?

3. Do you have reliable transportation?

4. Are you between the height range of 5’5” to 5’8”?

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Do you live in Boston or the surrounding area?
2. 2. Do you know how to ice skate with hockey skates?
3. 3. Do you have reliable transportation?
4. 4. Are you between the height range of 5’4” to 5’8”?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Inside Sales Representative - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY

Brooklyn Nets seeks an Inside Sales Representative (s) to participate in an 11-month intensive entry-level sales program during which he/she will prospect and sell all season ticket plans offered for Brooklyn Nets at Barclays Center in Brooklyn, NY. Position participates in special projects/project team(s) as assigned, to identify potential customers within the metropolitan area and support overall departmental objectives. 

Brooklyn Nets is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

  •  Generate ticket sales revenue by cold calling area companies and individuals to set up face-to-face appointments and finalize sales of Brooklyn Nets All Access Passes, Full Season and Partial Season ticket plans, as well as other Barclays Center events;
  •  Generate leads by researching prospective clients within the metropolitan area and generating referrals;
  •  Achieve and exceed monthly and annual individual goals set by the Manager of Inside Sales;
  •  Attend Brooklyn Nets home games to promote the team, entertain prospective clients, and/or staff a ticket sales table on the concourse for in-game selling of ticket plans;
  •  Attend special Brooklyn Nets events such as Barclays Center Business Alliance meetings and other lead generating networking events in the region;
  •  Responsible for making 80-100 phone calls per shift.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty exceptionally.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

A. Education and/or Experience

  •  Bachelor’s degree required;
  •  Sales experience is a plus;
  •  Competencies in face-to-face presentations and event selling;
  •  Proficient with Microsoft Office, Outlook and related software skills;
  •   Strong time management and organizational skills;
  •   Excellent verbal and written communication skills, exuding a high level of energy and enthusiasm; 
  •   Excellent telephone manner.

B. Knowledge/Skills/Abilities

  •  Must have the ability to maintain an impeccable professional appearance;
  •  Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  •  Must have a strong sense of self-awareness and emotional intelligence;
  •  Must be able to maintain confidentiality and use the utmost discretion when privy to sensitive information;
  • Must have truly outstanding customer service and interpersonal communication skills;
  • Must have good decision-making skills, solid judgment and interpersonal effectiveness;
  • Must have an interest and ability in serving others as one of the primary functions of their job;
  • Must be self-directed and able to work independently;
  • Must be a flexible & reliable team player, both within own department and within the company as a whole;
  •  Must have a high level of communication skills and be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, written, face-to-face, over the phone, etc.) and being attuned to others through strong active listening skills; 
  •  Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;
  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  •  Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C. Certifications

None required.

IV. WORKING CONDITIONS

A.     Travel Requirements

Frequent Traveler (10 – 50% travel), the bulk of which is within the New York metropolitan area.               

B.     Physical Demands

This position requires the ability to lift up to 10 pounds

C.     Work Environment

The incumbent primarily works in an office environment, however is expected to attend Brooklyn Nets games and other special events. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales & Marketing: Game Operations/Presentation
2018 World Junior Championship - Game Presentation - Buffalo Sabres (Buffalo, NY)

Game Presentation

Game Presentation Staff Members will assist in the implementation and execution of all in-arena activities including but not limited to: promotions on and off the ice, anthems, pre and post-game ceremonies, intermission entertainment, handouts, pavilion events and mascot duties for all 31 games of the 2018 IIHF World Junior Championship.  

  • Work with a team to execute all game day elements of the World Junior Championship at KeyBank Center, HARBORCENTER and New Era Field.
  • Take part in pre-game preparation, in-game implementation and post-game duties to effectively complete assigned tasks
  • Participate in fan interaction with and without team mascots 
  • Assist other departments with game-day initiatives as assigned 
  • Promote a positive fan experience and work as part of a creative team
  • Must be willing to work flexible hours, including holidays and weekends. Times will vary between 10 a.m. – 11:30 p.m.

·         Must be willing to assist other areas of operations if the situation arises


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

Go back job listings


Sales & Marketing: Database Marketing/Analytics
VP of Business Strategy and Analytics - Carolina Hurricanes (Raleigh, NC)

Overview:

The Vice President, Business Strategy and Analytics will oversee the department responsible for business intelligence for all ticket sales, sponsorship and marketing efforts including market research planning and execution, CRM oversight and development, database growth and segmentation and email marketing including creation, deployment and measurement of campaigns.  

Responsibilities:

  • Lead and manage the creative and strategic functions of email marketing, customer database, CRM and analytics for the Carolina Hurricanes.
  • Ensure clear communication with applicable stakeholders to explain strategy and track outstanding items requiring resolution.
  • Develop and support complex analytical processes and procedures to identify risks and opportunities in the origination and creation of product and product positioning.
  • Spearhead data and business intelligence portfolio to provide guidance for all business units.
  • Collaborate with all stakeholders to manage priorities on data initiatives. Lead the development, preparation, and distribution of the organization’s enterprise-wide reporting portfolio.
  • Work with departments to identify reporting needs and develop solutions, including dashboards and other reporting outputs, which provide real-time performance tracking to ranging levels of organizational leadership.
  • Develop skill sets of direct reports by exposing them to advanced research methodologies, marketing principles, leadership skills and overall business prowess.
  • Design and conduct market and customer research and other in-depth studies to uncover key insights and influence organizational strategies and decision-making.
  • Work across departments to develop and communicate best practices for email marketing campaigns including design and deployment.
  • Oversee analytics team to design measurement, testing, and optimization mechanisms to evaluate and drive the success of campaigns.
  • Serve as the primary contact for all CRM, data integration, and other business intelligence and analytics vendors and/or service providers.
  • Develop ongoing training for key stakeholders and users of CRM system
  • Ensure data integrity across all systems

Qualifications:

  • Bachelor’s degree (B.A.) or equivalent.
  • MBA/Master’s Degree preferred.
  • 10+ years of experience in strategic planning, sales/marketing, business development, analytics with minimum 3 years in sports industry
  • Demonstrated experience working closely with information systems and/or strong ability to quickly learn new information systems.
  • Experience with integrating and developing CRM systems, Microsoft Dynamics preferred
  • Knowledge of predictive modeling techniques such as regression analysis for response modeling, customer profiling and segmentation, needs analysis, and other types of quantitative and qualitative campaign analysis techniques required.
  • Ability to utilize data and analytics to derive actionable recommendations.
  • Experience with Archtics or other ticketing system preferred.
  • Experience with email marketing systems, Oracle Eloqua preferred.
  • Superior strategic, financial and relationship skills.
  • Ability to interface effectively with multiple levels of management, ranging from senior executive to business unit managers and third parties.
  • Excellent quantitative and analytical skills, including significant financial modeling experience.
  • Outstanding written and verbal communication skills.
  • Ability to handle multiple tasks under tight deadlines.
  • Acute attention to detail and ability to troubleshoot apparent data discrepancies.
  • Demonstrated experience working closely with information systems and/or strong ability to quickly learn new information systems.
  • Strong teamwork and team synergy skills.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.

Must pass a criminal background check and pre-employment drug screen. 

PNC Arena and the Carolina Hurricanes are an Equal Opportunity Employer and provides for a drug free workplace. 


Apply for this position      |      Go back job listings


Sales & Marketing: Community Relations
Street Squad - Dallas Stars (Frisco, TX)

Job Summary:

The Dallas Stars Street Squad is the face of the organization in our local communities. As a member of the Street Squad, be prepared to be great.  We are looking for someone who is engaging, professional, reliable, and motivated to go above and beyond the normal. As a team, we need to build the Dallas Stars fan base by building relationships and leaving every fan encountered with a positive, memorable impression.

Tasks and Responsibilities:

  •         Available to work flexible, non-traditional hours for various events in the community and game nights
  •         Set up, execution and management of the mobile marketing assets such as inflatables, games, and prizes
  •         Assist with youth hockey initiatives and street hockey programs throughout the DFW metroplex
  •         Engage fans with a positive, energetic  professionalism
  •         Assist with inventory of Stars promotional and sales materials for use in grass roots marketing initiatives
  •         Assist in data collection at various events
  •         Assist with other fan development and marketing efforts as needed
  •         Work weeknights and weekends, as necessary

Required Knowledge/Skills/Job Qualifications:

  •         Some college preferred
  •         Self-motivated – desire to go above and beyond
  •         Ability to work flexible hours and tight deadlines
  •         Experience in event planning or grass roots marketing preferred
  •         Excellent communication and customer service skills
  •         Positive attitude and punctuality required
  •         Ability to carry a minimum of 40 lbs (position requires physical labor)
  •         Hockey knowledge a plus

Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle large objects, tools, carts and drive machinery. Reach, balance, stoop, kneel, crouch, climb, talk, and hear for up to 8-14 hours a day. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to work both indoors and outdoors as required by the function, and may be also exposed to adverse conditions including inclement weather, noise, fumes etc.

DSE Hockey Club, L.P. is an equal employment opportunity company.


Apply for this position      |      Go back job listings


Sales & Marketing: Community Relations
Panther Patrol - Florida Panthers Hockey Club (Sunrise, FL)

ales & Marketing: Community Relations

Panther Patrol – Florida Panthers Hockey Club (Sunrise, FL)


Job Summary:

The Florida Panthers Panther Patrol is the face of the organization in our local communities. As a member of the Panther Patrol, be prepared to be great.  We are looking for someone who is engaging, professional, reliable, and motivated to go above and beyond the norm. As a team, we need to build the Florida Panthers fan base by building relationships and leaving every fan encountered with a positive, memorable impression.

Tasks and Responsibilities:

  •         Available to work flexible, non-traditional hours for various events in the community and game nights

  •         Set up, execution and management of the mobile marketing assets such as inflatables, games, and prizes

  •         Assist with youth hockey initiatives and street hockey programs throughout the South Florida area.

  •         Engage fans with a positive, energetic  professionalism

  •         Assist with inventory of Panthers promotional and sales materials for use in grass roots marketing initiatives

  •         Assist in data collection at various events

  •         Assist with other fan development and marketing efforts as needed

  •         Work weeknights and weekends, as necessary

    Required Knowledge/Skills/Job Qualifications:

  •         Some college preferred

  •         Self-motivated – desire to go above and beyond

  •         Ability to work flexible hours and tight deadlines

  •         Experience in event planning or grass roots marketing preferred

  •         Excellent communication and customer service skills

  •         Positive attitude and punctuality required

  •         Ability to carry a minimum of 40 lbs. (position requires physical labor)

  •         Valid Driver’s License

  •         Hockey knowledge a plus

    Physical Demands and Working Environment:

    While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle large objects, tools, carts and drive machinery. Reach, balance, stoop, kneel, crouch, climb, talk, and hear for up to 8-14 hours a day. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to work both indoors and outdoors as required by the function, and may be also exposed to adverse conditions including inclement weather, noise, fumes etc.


Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Sales
Account Executive, Premium Seating - Florida Panthers Hockey Club (Sunrise, FL)

Account Executive, Premium Seating

The Florida Panthers are searching for energetic and motivated Sales candidates to sell Premium Suites and Club Seating at BB&T Center for all Florida Panthers home games, Concerts and Events. 

Responsibilities/Duties

  • Responsible for selling Premium Suites and Club Seating through outside sales, cold calling and personal networking

  • Required to make 60+ calls per day

  • Set up face to face and in arena appointments to potential buyers and current customers

  • Sell and negotiate long-term suite leases

  • Attend networking and community events

  • Provide superior and professional customer service to clients and prospects

  • Perform game day responsibilities, including client and prospect visits and entertaining

  • Meet and exceed short and long term sales goals

Qualifications

  • Minimum of three years of successful sales experience. 

  • Proven track record of meeting and exceeding sales goals. 

  • Highly motivated with desire to be successful

  • Detail-Oriented, organized and the ability to multi task

  • Ability to make cold calls and self-generate leads

  • Ability to speak and present products to potential buyers

  • Ability to work all Florida Panthers Home Games and BB&T Center concerts and events

  • Bachelor’s Degree, Sports Management or Business required and preferred

  • Ability to work flexible hours including nights, weekends and holidays


Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Sales
Account Executive, Group Sales - Florida Panthers Hockey Club (Sunrise, FL)

POSITION TITLE:     Account Executive, Group Sales

DEPARTMENT:         Group Sales

REPORTS TO:            Director, Group Sales

Sunrise Sports & Entertainment provides an unrivaled environment for sales professionals interested in the sports and entertainment industry.

The group sales environment at SSE caters to high-energy, aggressive and innovative professionals that can take advantage of the organization’s unique ability to customize and integrate sports and entertainment group ticket packages. With 125-plus events each year, the most aggressive commission structure available, endless opportunities for growth, upward mobility and career advancement; SSE is the ideal home for any true sales professional. Throughout its history, SSE has proven to be a training ground for top-notch industry executives and sales performers both internally and externally. We welcome the interest of any and all qualified candidates.

JOB DESCRIPTION / REQUIREMENTS:

  • Generate top line revenue through a consultative approach, focusing on group tickets for the Florida Panthers and BB&T Center.

  • Build new relationships through cold calling, networking, social media, appointments and building tours.

  • Cultivates professional relationships with current and potential clients to build strong sales pipeline.

  • Responsible for servicing and cross-selling existing group ticket clients.

  • Meet or exceed assigned sales goals for all ticket products (Groups, Plans, and Premium Seating).

  • Involvement in game day activities, promotions for the Florida Panthers and BB&T Center and outside functions including luncheons, business shows, conventions, etc.

  • Maintain high level of customer service.

  • Assist with other projects, as assigned.

    QUALIFICATIONS:

  • At least one (1) year full-time sports sales experience required

  • Strong work ethic and a desire to build a career in professional sports

  • Passion for sales and creativity

  • Highly coachable, team player

  • Strong verbal and written communication skills

  • Knowledge of Arcthics ticketing system, Microsoft Word, Excel and PowerPoint, preferred

  • Bachelor’s degree preferred

  • Ability to work nights, weekends and Holidays

  • Proficiency in reading, writing, and speaking French a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Do you have 1 year of full-time sports sales experience? Yes or No
2. 2. Tell about your best sale to date.
3. 3. Why are you the best fit for the Florida Panthers?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
Box Office Associate - Florida Panthers Hockey Club (Sunrise, FL)

Sunrise Sports & Entertainment, LLC, its subsidiaries and affiliates (Florida Panthers Hockey Club, Ltd; Arena Operating Company, Ltd.; Incredible Ice, LLC) are equal opportunity employers and adhere to and believe in equal opportunity for all applicants without regard to race, color, religious creed, sex, national origin, ancestry, marital status, sexual orientation, age, veteran status or disability or other characteristics protected by applicable law.  In accordance with legal requirements, reasonable accommodations will be made to allow individuals to participate in the application process.  Should you desire accommodation, please make your request known to the Human Resources Department. 

Full/Part:  Part time

Base Salary:  Hourly

Category: Sales & Marketing: Ticket Sales

Description

JOB DESCRIPTION / REQUIREMENTS:

  • Assist in processing all concert/event/hockey orders including internal, groups, and premium.

  • Aid in processing payment plans on a monthly basis using Ticketmaster Arcthics.

  • Assist in supervision of the part-time staff including event day responsibilities, cash handling, and scheduling.

  • Understand and adhere to all policies and procedures in relation to processing internal, group, and premium sales orders.

  • Coordinates implementation of all Ticket Operations policies and procedures.

  • Assist in the supervision of the Sales and/or Will Call windows for all events as needed.

  • Establish and maintain a professional working relationship with all levels of arena staff and clients.

  • Provide excellent customer service to all clients and customers.

  • Other duties as assigned by Management.

QUALIFICATIONS:

  • Minimum of one year Box Office experience required.

  • Requires proven customer service abilities, experience with computer processing and spreadsheet programs.

  • Experience working with cash and cash handling procedures.

  • Strong attention to detail, excellent communication skills, extensive customer service skills.

  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast paced environment.

  • Knowledge of Microsoft Excel, Word and database software. Knowledge of the Ticketmaster Classic and Arcthics ticketing systems.

  • Ability to work flexible schedules to cover games, concerts and other events held on nights, weekends, and holidays.


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive - Florida Panthers Hockey Club (Sunrise, FL)

The Florida Panthers are a young and exciting NHL team on and off the ice playing at the BB&T Center. In this fast paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and take their careers to the step beyond Inside Sales. An Account Executive at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Account Executives to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at the BB&T Center in the Ft Lauderdale/Miami market. The Account Executive will sell and service new and existing accounts, generate new ideas to increase ticket sales, and execute basic office tasks as needed.

Job Duties 

  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans, group tickets and premium
  • 2-3 years of prior ticket sales experience in sports/entertainment is preferred
  • Make 60 + outbound calls daily from provided lists and self-prospecting
  • Prospect potential clients through daily phone calls and email leads
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software and Salesforce CRM to manage customer accounts
  • Develop, maintain and enhance relationships with our season ticket holders
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other outside events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events 

Required Knowledge/Skills/Job Qualifications: 

  • Familiarity with Archtics and Salesforce CRM Platform
  • Aggressive, competitive and committed to growing the sports industry
  • Highly motivated with a desire to make this a lifestyle and be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth oriented career in sales
  • Someone who leads by example in the office
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working for a team, athletic department or event is beneficial

Education / Experience:  

  • Bachelor’s Degree from accredited college/university in a related field required 
  • Minimum of 2-3 years sales experience, preferably in sports/entertainment

Apply for this position      |      Go back job listings


Sales & Marketing: Database Marketing/Analytics
Senior Director/Director of CRM Database, Reporting and Business - Florida Panthers Hockey Club (Sunrise, FL)

Job Summary:

The Florida Panthers seek an enthusiastic, dedicated and highly organized individual for the SR Director/Director of CRM/Database, Reporting and Business Analytics; will be responsible for managing and maintaining the franchise’s CRM system and utilizing data to aid in sales and marketing initiatives. This person will also be responsible for sales reporting and custom analytics projects.  

Key Responsibilities: 

Sales/Marketing Support

  • Serve as administrator for Salesforce.com and existing sales reports and dashboards.
  • Work with end users to answer workflow and system-related questions regarding clients, prospects, products, pricing, best practices, etc.
  • Continuously improve dashboards and management reporting to drive productivity and sales insights within Salesforce.com and Ticketmaster.
  • Initiate the implementation of new CRM functionality, reports and dashboards within SF.com and Ticketmaster.
  • Implement new products and packages within the CRM and communicate updates throughout the company.
  • Develop and conduct new and on-going Salesforce.com training materials and act as a support resource for existing users post-training.
  • Analyze existing processes and make recommendations to streamline the overall sales operations process within the CRM and reporting structure.
  • Maintain the constant and consistent flow of information between the ticketing system and CRM to provide the most up to date leads for sales team campaigns
  • Assign leads from inbound inquiries and marketing campaigns.
     

System Operation:

  • Assist with the strategy for and implementation of a data warehouse

  • Integrate new internal and external data sources into databases and systems.

  • Maximize databases through data mining tools.

  • Modify the front end of CRM and marketing systems to consolidate and display information based on needs.

Analytics

  • Develop and deliver campaign analytics using industry best practices. Identify successful and unsuccessful campaign elements and recommend future actions and adjustments.
  • Work cross-functionally to develop and implement data-driven marketing campaigns to maximize ticket, premium, and corporate partnership sales and renewals.
  • Recommend segmentation strategies for new  marketing campaigns 
  • Provide analysis to identify current at-risk customers and support the development of the customer lifecycle
  • Proactively identify company or brand specific analytical projects to increase business intelligence.

 

Data Integrity

  • Understand, manage and maintain data and architecture within Salesforce and ensure integrity while keeping end user experience in mind.
  • Ensure that through the data architecture, cleansing processes and system design the data available to users is accurate and complete. 
  • Develop and produce timely reports to monitor changes in the various databases.

Industry knowledge

  • Stay abreast of CRM and marketing best practices, trends and regulations and provide consultation. 


Additional projects and responsibilities as assigned. 

Minimum Knowledge, Skills and Abilities:

  • Bachelor’s degree in related or relevant field.

  • Minimum three (4-5) years related experience (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work).

  • Minimum of two (2) years staff management experience preferred.

  • Experience with KORE Software, SSB and/or FanManager, Ticketmaster Archtics, or other relational databases preferred.

  • Proficiency in SQL and/or SOQL.

  • Extensive Coding Experience and Knowledge.

  • Experience with Microsoft Dynamics CRM, Archtics.

  • Proficient in MS Excel, SQL, Word, PowerPoint, and Access.

  • Proficient in writing queries to extract information from databases manipulating results to perform analyzes.

  • Excellent organizational and communications skills, with strong strategic thinking, attention to detail and an ability to work both independently and in teams.

  • Maturity, professionalism, and a strong work ethic are essential.

  • Effective oral and written communication skills.

  • Ability to effectively prioritize, meet deadlines and adapt in a fast-paced environment.

  • Ability to work extended hours, including evenings and weekends as necessary.

  • Possess the highest integrity and ethical standards.

  • Strong analytical and problem-solving skills.

  • Demonstrated ability to manage multiple complex projects and produce high-quality deliverables.

  • Possess strong initiative and self-motivation.

  • Experience working in the sports and entertainment industry, preferred


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
Manager, Ticket Operations - Florida Panthers Hockey Club (Sunrise, FL)

POSITION TITLE:     Manager, Ticket Operations

DEPARTMENT:         Ticket Operations

REPORTS TO:            Sr. Director, Ticket Operations  

 

JOB DESCRIPTION / REQUIREMENTS:

  • Manage event manifests and event creation for all Florida Panthers events.
  • Manage Inventory for all Florida Panthers events.
  • Liaison with Ticketmaster and Sales/Service staff as it relates to all Florida Panthers events.
  • Build, submit, and manage all Florida Panthers ticket promotions through Ticketmaster.
  • Manage Archtics ticketing system and all ticket processing, including Sponsorship and Internal Ticket Orders for the Florida Panthers.
  • Manage the day to day finance reporting, working with finance to ensure accuracy.
  • Manage TM Access Manager
    • Import events
    • Set restrictions
    • Add/change device groups
    • Create ghost events for premium scanning
  • Manage the processing of all home and visiting team ticket orders.
  • Responsible for training the sales and service staff on Archtics processing.
  • Manage all part-time event day staff; including training and staffing.
  • Manage the printing and distribution of all internal ticket orders for Florida Panthers events.
  • Manage the yearly rollover and invoicing of Florida Panthers Season Tickets.
  • Assist with the yearly financial reporting for the Florida Panthers and BB&T Center.
  • Order all Will Call envelopes, Ticket Stock, and Office Supplies.
  • Fulfill other duties assigned by the Sr. Director and Director of Ticket Operations.

 

 

QUALIFICATIONS:

 

  • Minimum of 3 years Ticket Office Management experience required.
  • Strong understanding of Ticketmaster Host and Archtics system required.
  • Knowledge of TM Access Manager, TMOne, EMT, Account Manager Tools, and Online Account Manager required.
  • Knowledge of all Microsoft Office programs required.
  • Strong attention to detail, excellent communication skills, and extensive customer service skills required.
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast paced environment.
  • Ability to work flexible hours including nights, weekends, and holidays.

  No phone calls please.

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Do you have 3+ years of Ticket Operations experience? Please describe
2. 2. Are you authorized to work in the United States?


Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Client Relations/Customer Service - Florida Panthers Hockey Club (Sunrise, FL)

POSITION TITLE: Client Relations/Customer Service

DEPARTMENT: Client Services

JOB SUMMARY:

The Client Service Specialist is directly responsible for all revenue goals associated with an assigned account base of existing season ticket holders, focusing on renewals and retention, referrals, add-ons and upgrades. A Client Service Specialist will focus on creating relationships with assigned account base by being pro-active to anticipate client needs.

JOB DESCRIPTION/REQUIREMENTS:

• Meet and exceed retention and associated revenue goals with assigned account base.

• Build strong relationships with assigned Season Ticket Holder base through pro-active communication, including seat visits, phone calls, emails and other communication channels.

• Sell upgrades, add-ons and referrals.

• Respond and resolve all customer complaints, requests, and inquiries from assigned season ticket holder base.

• Meet and exceed assigned service levels and standards.

• Manage the sales initiatives calendar.

• Assist with special events for season ticket holders such as Skate Events, Meet & Greets, Town Hall meeting etc. Includes handling set up, creative briefs, email blast request, form stack, mailing invitations and tracking RSVP’s .

• Work closely with Ticket Sales, Marketing, Community Relations, Arena Staff, Game Operations, Building Operations, PR and Sponsorship to execute integrated programs.

• Assist in the creation of new benefits and service initiatives.

• Responsible for assisting with the coordination of the season seat owner mailing and renewal package mailings.

• Assist with material that goes into the season ticket holder web page section; update and create new features with the Website Manager.

• Manage the Season Ticket Holder Service Desk on game days.

• Oversee and train the service department interns, prepare all purchase orders for the department.

• Other duties as assigned.

QUALIFICATIONS:

• BA in Business and two years ticket sales &/or service experience preferred

• Strong work ethic and a desire to build a career in professional sports

• Knowledge of Archtics, Microsoft Word, Excel and PowerPoint preferred

• Excellent Communication Skills and relationship builder

• Key client interactive skills, problem solver, creative, attention to detail

• Natural proactive approach and positive attitude, team orientated and self-motivated

• Must be able to work nights, weekends and holidays


Apply for this position      |      Go back job listings


Sales & Marketing: Marketing
Marketing Supervisor - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

The Marketing Supervisor will be responsible for managing and executing traditional, digital, and experiential activations marketing campaigns and coordinating events for the LA Kings.

ESSENTIAL FUNCTIONS:

  • Develop and implement marketing plans and campaigns involving traditional, digital, and experiential activations
  • Partner with internal and outside vendors to plan, purchase, produce, deliver, and distribute promotional items and signage for events
  • Manage LA Kings and related business promotions and activations with radio, digital, influencer, and broadcast media partners
  • Circulate efficient and accurate reporting, detailing results of digital marketing campaigns and make recommendations for improvement
  • Work with STAPLES Center staff and LA Kings game entertainment to fulfill in-game promotional activities and giveaways
  • Work directly with Global Partnership to plan and activate sponsor activation and ensure contractual obligations are met
  • Strategize with Database group to develop CRM, automated messaging, and data capture campaigns
  • Develop marketing plans with Hockey Development to drive sign-ups for their camps, clinics, and leagues
  • Gather impressions and media value from media campaigns and formulate marketing recaps
  • Develop website, mobile app, and ad impression traffic plan; and create goals and benchmarks 
  • Manage art and copy writing with internal and external designers
  • Assist in fedex, mail, organization, and other administrative tasks for the department

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Knowledge of digital marketing, strategy, and media buying including display, SEO, and social
  • Ability to analyze campaign components, provide ROI and KPIs
  • Required to lift 20 pounds
  • Proficient in HTML and CSS
  • Strong sense of project ownership and dedication to delivering outstanding results
  • Strong sense of design, composition, color theory, and typography
  • Must be willing to work long hours, evenings, weekends, and holidays.

QUALIFICATION STANDARDS:

Education:

  • Bachelor of Arts/Sciences Degree (4-year)
  • Area of Study: Marketing, communications, advertising

Experience:

  • A minimum of 3-5 years of related experience
  • In-house marketing or agency experience with a proven track-record of executing comprehensive plans at/under budget that have produced measureable results
  • Experience with automated marketing platforms to execute email, SMS, phone, and mail campaigns
  • Experience with Photoshop

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description


Apply for this position      |      Go back job listings


Sales & Marketing: Game Operations/Presentation
Manager, Game, Event Production, and Operations - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

Manager, Game, Event Production, and Operations for the Los Angeles Kings is a highly-organized, and creative professional with a passion for sports/entertainment management and production, as well as live event planning and execution.  The individual will associate produce all LA Kings home games and events as directed, including: pre-production, live production, field producing live & pre-taped segments, operations, etc.  This individual is also responsible for managing and helping coordinate all in-arena, on-ice, and event activities/promotions/operations.  This individual will manage and oversee department part-time Stage Manager staff and additional part-time game/event staff as directed. The individual will work to enhance the experiences of guests attending LA Kings games and events, build relationships with internal clients, vendors, building/event personnel, etc.  This person must be a strong multi-tasker, a consummate team-player, and possess the ability to make well-informed decisions in high-pressure and fast-paced environments.  This person reports directly to the Senior Director, Game & Event Presentation, Production, Operations & Entertainment – LA Kings & AEG Sports.

ESSENTIAL FUNCTIONS:

  • Associate Producer for all LA Kings home games and events as directed.  Work directly with Lead Producer/Sr, Director on a variety of production & operations-oriented tasks, including: field producing, pre-production, facilitating rehearsals, and helping coordinate live promotions and activities, including special presentations, ceremonies, etc.
  • Serve as project assistant on many LA Kings Game Presentation and Events elements including projects in cooperation with other departments such as: Communications, Corporate Partnerships, Marketing, Ticketing, Community Relations, Public Relations and Hockey Development
  • Develops and communicates work schedules for part-time live game & event production staff including: Stage Managers, in-game host(s), DJ, public address announcer, etc.
  • Oversee and develop the LA Kings National Anthem database.  Work with Lead Producer/Sr. Director to select & book talent.  Coordinate all day-to-day aspects of the program, including: scheduling, confirmations, reception and sound-checks on game/event days, and assisting with/handling any additional talent hospitality-related needs.
  • Works closely with AEG/LA Kings Global Partnership activation team to secure game/event activation needs, including: prizing, props, specialized waivers or claim forms, etc. 
  • Secondary liaison between STAPLES Center building & operations managers and LA Kings Game Presentation for game days & events. 
  • Assist with the production and operations of other key organizational events (such as: Meet the Players, Watch Parties, etc.)
  • Manage and coordinate all aspects of our game & event Stage Managers, Hosts, DJ/PA, etc. as directed.  This includes working with the Lead Producer/Sr. Director on: hiring, training, scheduling, appraising performance, game/event assignments, uniforms/wardrobe, props/materials, and coordinating with additional Game & Event Administrative Management staff on personnel matters, including payroll.
  • Work with Sr. Manager, Game & Event Entertainment & Operations to maintain, upkeep and track all department-related inventory, props, materials, vehicles, and storage areas.
  • Coordinate with department editors to maintain our digital game feed database & route fulfilment of (or personally fulfill) digital footage dub and copy requests from within (and outside) our department.
  • Drafting/creating game/event fact sheets, timing sheets, rundowns, scripts, and other production-related documents as requested by the Lead Producer/Sr. Director.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Basic operational knowledge and understanding of production principles pertaining to: video/graphic production, lighting, audio/sound production, implementation of special effects, drafting production-related admin documents, etc.
  • Basic/working knowledge of Photoshop and/or video editing software
  • Strong knowledge of Microsoft Office Suite (or Mac equivalent), with particular emphasis on: Word, Excel, PowerPoint/Keynote, and Outlook
  • Detail oriented with strong verbal and written communication and follow-up skills
  • Ability to successfully manage several projects at once, prioritize assignments, manage expectations of internal and external sources and be extremely organized

QUALIFICATION STANDARDS:

  • Managerial experience, including direct supervision of part-time and/or full-time staff, hiring, training, assigning projects/duties, appraising performance, rewarding and/or disciplining employees, addressing issues and complaints, and solving problems
  • Professional demeanor demonstrating responsibility, initiative and dependability, all with a positive attitude; strong team player 
  • Proactive and able to work well under pressure; flexible & adapts to various environments & situations.
  • High ethical standards, integrity and strong sense of confidentiality; excellent interpersonal and leadership skills
  • Passion for live event planning and production with a goal of maximizing guest experience

Education:

  • Bachelor of Arts/Sciences Degree (4-year)         
  • Area of Study: Marketing, Media, Film/Television, Communications, PR or a related field.

Experience:

  • A minimum of 3-5 years of related experience

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description


Apply for this position      |      Go back job listings


Sales & Marketing: Game Operations/Presentation
Video Editor/Motion Graphics Animator - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

The Los Angeles Kings Hockey Club is seeking an entry-level to moderately experienced Video Editor & Motion Graphic Animator.  This position will be responsible for creating content primarily for the Game & Event Presentation department, including: videos, digital content and motion graphics for distribution in-arena, as well as web, TV, and other platforms as directed.  The candidate must have the ability to manage and prioritize several projects concurrently…both independently, as well as collaboratively in a team environment.

ESSENTIAL FUNCTIONS:

  • Edit video features, promotional spots, and other video content as directed.  Primary focus on LA Kings projects (including sponsor content), but will also work on Ontario Reign, Eisbaren Berlin, and potential AEG projects as directed.
  • Design and animate dynamic 2D and 3D still & motion graphics used in all aspects of game entertainment for LA Kings home games at STAPLES Center plus additional content as needed for the LA Kings digital production department.
  • Media management of digital assets including: viewing, sorting, organizing and prepping footage for video projects, including projects for other editors.  Archive/store video on our media servers, pull and distribute game highlights and ENG footage as requested.
  • Delivery and distribution of video content for multiple platforms and formats 
  • Work with LA Kings Game Presentation & Events management to develop and distribute content as requested live during LA Kings home games.  
  • Assist with LA Kings Game Presentation and Events elements including:  planning and execution of pre, post, and in-game ceremonies and promotions at home games, as well as projects in cooperation with other departments as directed, such as: Communications, Corporate Partnerships, Marketing, Ticketing, Community Relations, Public Relations and Hockey Development.
  • Shoot digital video using a range of recording devices, including pro-level digital video cameras, Go Pro, iPhone, etc.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Experience with and a strong working knowledge of a Mac-based production workflow
  • Experience with and a strong working knowledge of Adobe Premiere Pro (Creative Cloud) and Final Cut Pro
  • Experience with and a strong working knowledge of After Effects, Photoshop and Illustrator
  • Experience with and a strong working knowledge of a 3D suite (Cinema 4D, or Autodesk Flame, Smoke or Maya)
  • Must be a team player, highly motivated with a strong attention to detail and organization 
  • Ability to work in a fast paced, deadline-driven team environment

QUALIFICATION STANDARDS:

  • Previous experience in sports production is a plus
  • Ability to work in a multi-board, immersive mindset for in-arena content.  Experience syncing and bridging media across multiple screens is a plus.
  • Videography/digital video shooting experience a plus.
  • Candidates must have a demo reel with breakdown and an explanation of their project involvement.  Demo reel must demonstrate both editing and animating experience.  Please send a link to view your demo reel.  DVD’s and hard copies will not be accepted.

Education:

  • Bachelor of Arts/Sciences Degree (4-year)
  • Area of Study:   Film/Television, Media, or related field

Experience:

  • 2-4 years related experience

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description


Apply for this position      |      Go back job listings


Sales & Marketing: Mascot
Backup Mascot/Mascot Assistant - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

POSITION PURPOSE:

The Back Up Mascot will work under the supervision of the management staff of the Los Angeles Kings Game & Event Presentation, Production, Operations, and Entertainment department. They will assist in the coordination and execution of all assigned aspects relating to mascot, live game, and event production.

PRIMARY FUNCTIONS:

  • Provide operational and logistical support to Bailey and the Game Presentation department during all LA Kings home games and scheduled events
  • Perform as Bailey during designated appearances
  • Act as liaison between Bailey and potential clients
  • Maintain and care for costume, props and signs
  • Provide creative assistance to presentation, skits, and related promotions
  • Participate in spontaneous crowd interaction during events 
  • Available to work during regular office hours and/or event hours including nights, weekends and holidays 
  • Represent the LA Kings and Bailey professionally at all times

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Must be proactive, organized, and resourceful with great attention to detail
  • Ability to multi-task, meet tight timelines, and work effectively in a high pressure and fast-paced environment 
  • Exceptional problem-solving skills and ability to prioritize efficiently and quickly
  • Outstanding customer service and interpersonal communication skills, including the ability to professionally communicate and interact with all levels of management, staff, guests, children, executives, celebrities, players, VIP’s, etc.
  • Ability to lift at least 20-30 pounds at a time
  • Flexible schedule; able to commit to 90% or more LA Kings home games
  • Ability to be trained, coached, critiqued both “in costume” and out

Additional duties, expectations, demands, etc. may be added or changed on an as-needed basis in order to meet organizational needs.

QUALIFICATION STANDARDS:

  • Must be 18+ years of age
  • Must be a high school graduate (or equivalent). Bachelor’s degree, or current college student, is strongly preferred
  • 1-2+ years of experience working as mascot/character performer
  • NHL/LA Kings knowledge and passion is a plus
  • Strong team-player; “above and beyond” work ethic and mentality
  • Skating ability (hockey skates) is a plus, but not required
  • Hours Required are LA Kings home games and TBD community appearances, including: evenings, weekends & holidays 

Apply for this position      |      Go back job listings


Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Seller - Part Time - Los Angeles Kings (Los Angeles, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Kings Care Foundation 50/50 Raffle Seller will play a crucial role within the organization’s game day operations. During each home game, 50/50 raffle tickets will be sold to fans with 50% of proceeds going to an individual and 50% of the proceeds benefiting nonprofit organizations. This position requires an outgoing, high-energy and enthusiastic personality, as sellers will be asked to approach fans attending the game on the concourse and suite levels.

Tasks and Responsibilities:

  • Sell 50/50 raffle tickets to fans at Los Angeles Kings home games
  • Comfortably handle large cash transactions, credit card machines and the sale and distribution of 50/50 raffle tickets throughout your work shift.
  • Work to engage fans and staff to spread awareness of the 50/50 raffle program and the Kings Care Foundation by approaching fans.
  • Problem solve quickly and efficiently. Answer questions fans may have about the 50/50 raffle program.
  • Responsible for meeting and/or exceeding designated sales goals per game.

Required Knowledge/Skills/Job Qualifications:

  • Must be 18 years of age or older.
  • Prior cash handling experience required.
  • Ability to interact positively with large fan base and work independently.
  • Self-starter who will consistently challenge oneself to increase their individual 50/50 raffle ticket sales.
  • Strong interpersonal and verbal communication skills.
  • Strong sales skills; a background in sales or marketing is strongly encouraged.
  • Candidate must be willing to work nights, weekends and holidays as necessary. Shifts are approximately 5 hours each and take place during LA Kings home games.
  • Must be able to stand/walk for long periods of times. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
  • Candidate will be subject to a background check and credit check.

Education and Formal Training:

  • Must have a High School Diploma or equivalent education.

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Fan Service Associate (part time) - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Los Angeles Kings are seeking positive and motivated individuals looking to begin their career in sports. Each Fan Service Associate is responsible for assisting the LA Kings Sales and Service staff with game day responsibilities, and sales and service support. The Fan Service Associate position will begin in mid to late June and continue for the entire regular season ending in early April. Post-Season hours may be scheduled on a case by case basis. Associates should be prepared for flexibility in their schedule with in office and game day hours. This is a part time position.

ESSENTIAL FUNCTIONS:

Duties include but are not limited to:

1.     Supporting the LA Kings Sales and Service Department in office

  • Responsible for servicing and building Season Ticket Member Wait List
  • Sell all LA Kings ticket initiatives and campaigns
  • Work alongside Account Executives to provide excellent customer service to existing and new clients
  • Outbound prospecting calls to assigned lead pool

2.     Supporting Kings Sales and Service Department at LA Kings Home Games

  1. Assisting with the fulfillment of game night Royal Experiences
    • Zamboni Riders, Photo on ice, Shot on Goal, penalty box, and more
  2. Assembly of game night Sales and Service area
    • Print sales collateral, set up lower sales booth, set up monitors and laptop
  3. Becoming familiar with the culture and roles within a professional sports organization
    • Work closely with Kings Sales and Service staff and gain valuable work experience
  4. Supporting and assisting at all LA Kings Events
    • LA Kings 5K, Meet the Players, Tip a King, etc.

SUPPORTIVE FUNCTIONS

In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by Supervisor.

  • Provide excellent customer service to all internal and external employees/clients
  • Assist with general office duties and projects as needed
  • Communicate with/support departments as assigned by management
  • Execute special projects as assigned by management

 SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Uphold a strong work ethic
  • Ability to follow direction
  • Create positive and strong working relationships
  • Assertive, persistent and results oriented
  • Possess strong written and verbal communication skills
  • Knowledge of computer programs such as Microsoft Office and Outlook (Ticketing Platforms preferred, but not required)
  • Ability to multitask and consistently re-prioritize based on sales department needs
  • Eagerness to learn
  • Possess a strong interest in sales
  • Motivated to have a career in Sports Sales and Service

QUALIFICATION STANDARDS

 Education:

  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities. BA from a 4-year college preferred.

Experience

  • Previous experience in client sales and service is preferred, but not required.

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
Manager, Box Office - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports.   MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics and the AFL’s Washington Valor, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season.   The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena.  The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.  Monumental Sports Network, a digital platform that covers the region’s sports and entertainment news across mobile and OTT streaming devices, is also owned by MSE. 

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Position Overview: This position manages the day-to-day box operations activities for the executive suites department. The position’s primary responsibility is to manage all aspects of ticketing, and to assist senior suites management in event programming, set-up, and reporting.                  

 Responsibilities:

  • Partners with the executive suites senior management to program events, design and craft event announcements, coordinate with arena event programmers, and track date and reporting for financial analytics for internal and external clients. 
  • Manages partnership with arena box office.
  • Manages event ticketing data, including pricing and event details. 
  • Manages event ticket inventory, including physical ticket inventory, with arena box office, including set up, and auditing.
  • Handles reporting for internal analytics, including attendance and other finance required reporting.
  • Assists executive suites senior management and works as alternative manager for monthly inventory mailings. 
  • Manages all client ticket requests for client services department, as well as corporate partner and VIP requests and fulfillment. 
  • Works events, including 50 events/game per year, and servicing all client-facing, customer service event ticketing needs.  
  • Reconciles event day finances.
  • Utilizes Ticketmaster platform including, Archtics, Account Manager, TM360, and TM Host.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Proficient in all Microsoft Office products, primarily: Excel and Word.
  • Experience with Archtics and Ticketmaster ticketing systems.
  • 2 years related experience. 
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong attention to detail is required.
  • Ability to work nights and weekends.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Sales & Marketing: Sales & Marketing Management
Senior Director, Retail Sales & Marketing - National Hockey League (New York, NY)

SUMMARY

The Senior Director, Retail Sales & Marketing cultivates and services the retail sales activity and relationships in the worldwide retail marketplace including Member Club concessions, department stores, mass merchants, sporting goods, specialty and on-line pure play outlets. The role supports the increase of wholesale product commitments while collaborating with key retail accounts to create awareness and promote the retail sale of NHL licensed products. The role shall shape and implement retail marketing activity to support Consumer Products lines of business with advertising, promotion, PR, brand development, consumer messaging and retail visual design. The role will serve as a critical link between the NHL brand, licensees and retailers. Specific responsibilities include: Developing and executing retail account business plans and pursuing sales generation; performing management of relevant (P&L) and co-op advertising and promotional budget; developing and executing tactical sales driven retail initiatives in brick and mortar stores and on-line, promoting the NHL brand with retailers and highlighting product programs (key collections, new items, events, mile stones, hot markets); developing and deploying retail visual merchandising campaigns and packages; managing and administering fulfillment of retail related sponsorships, media and event deliverables; serving as the liaison between NHL and Member Club retail sales and concessions; overseeing Club licensee performance evaluations, sales reporting metrics, and exchange of best practices; negotiating and executing NHL event related retail operations; serving as the liaison for Manhattan NHL Store administering and collaborating operations management interphase, product sales assortment reviews, advertising and promotions strategy.

ESSENTIAL DUTIES & RESPONSIBILITIES

This position will:

  • Develop and implement retail account business plans and effective sales strategy.
  • Perform relevant marketing budget (P&L) management for key retail account NHL advertising and promotions.
  • Negotiate and close marketing initiative agreements with customers.
  • Develop, collaborate and deploy retail advertising and PR programs.
  • Provide timely and effective sales/marketing business solutions aligned with client needs.
  • Prepare key account sales analysis and forecasts.
  • Analyze NHL sales metrics across markets, consumer segments and product categories.
  • Perform market research in identifying new customers.
  • Manage and execute big event concession and related retail operations.

QUALIFICATIONS

The qualified applicant will have a Bachelor’s degree with disciplines in business, management, marketing, advertising or sales.  The must have at least 10 years experience in retail sales, marketing and/or advertising.
Should have experience at consumer products corporation, package goods or related agency.  Experience in entertainment, sports, hockey a plus.

The ideal candidate will have a proven track record meeting and exceeding sales goals.  They should have an aptitude and experience with brand strategy in connection with building customer awareness, preference and affinity.  Excellent communication presentation and interpersonal skills a must.  They should also have the ability to analyze retail advertising and promotion activity results, measuring return on investment monetary and intrinsic.  Experience managing and executing retail advertising and promotion projects/initiatives a must.  Experience identifying market trends and competitive pressures to modify go to market strategies and tactics accordingly a must.  Some knowledge of social media and mobile marketing a plus.

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.  No emails or phone calls please.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in New York. If necessary, are you able to relocate at your own expense? (The NHL does not pay relocation fees).
2. What are your salary expectations for this position?
3. Do you have the legal right to work in the United States?
4. Do you have at least 10 years of experience in retail sales, marketing and / or advertising? If so, where did you gain this experience?
5. Do you have prior experience developing and deploying retail visual merchandising campaigns and packages? If so, where did you gain this experience?
6. Do you have prior experience preparing key account sales analysis and forecasts? Please describe your experience.
7. On a scale of 1 to 10, (1 being the least) how would you rate your ability to analyze market trends?
8. On a scale of 1 to 10, (1 being the least) how would you rate your experience with brand strategy and building customer awareness?
9. On a scale of 1 to 10, (1 being the least) please rate your knowledge of the National Hockey League and our business.


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive, Group Events - New Jersey Devils (Newark, NJ)

Position Summary:

Prudential Center and the New Jersey Devils are seeking a motivated, competitive, and career-driven individual to sell group ticket packages.  This person will run an ambitious schedule of meetings/appointments with local group decision makers with a significant level of related phone work to support and follow up from this activity.  This individual should be familiar with the group sales process, have a relationship-focused personality and a proven record of accomplishment of selling group tickets in the sports industry.

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Generating new group sales through cold calling, outside appointments and building tours
  • Prospecting new group sales opportunities through cold calling, referrals and networking events
  • Setting meetings with key decision makers of community and corporate groups
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Providing a high level of service to all accounts
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc
  • Must meet all predetermined activity and sales goals
  • Must have the ability to handle multiple projects
  • Assist with other group duties as assigned

Educational Background Required:

  • Bachelor’s Degree  

Knowledge, Skills and Abilities:

  • Must be self-confident, resilient and possess a high energy level and enthusiasm; 
  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;
  • Must possess a strong research background and be an “out-of-the-box-thinker”;
  • Must have the ability to rise to the challenge and provide the hard work necessary to succeed;
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise. 
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 
  • Results and bottom-line oriented yet will possess sensitivity towards people and values;
  • Must have the ability and willingness to maintain an impeccable professional appearance;
  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

Certifications

  • Not Required

WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Sales Associate - New Jersey Devils (Newark, NJ)

WHAT WE ARE ALL ABOUT:

With a proven track record for launching successful and long-term careers, the New Jersey Devils Sales Associate program provides entry-level sports & entertainment executives the opportunity to learn the business side of the professional sports from one of the industry’s most respected and well-connected leadership teams.

The Prudential Center and New Jersey Devils have created an unparalleled work environment - a fast-paced atmosphere that promotes fun, competition, career growth, and a work-hard play-hard mentality. Top sports leaders engage in consistent training and development through personalized one-on-one coaching, fostering personal and professional growth.

The Sales Associate program will build the strong foundation needed for a long and successful career on the revenue generating side of sports & entertainment, in positions such as:

  • Corporate Sponsorship Sales & Activation
  • Premium Seating
  • Sales Leadership (Manager, Director, Vice President)

Home to one of the industry’s most highly regarded executive teams led by Scott O’Neil, the Prudential Center has been a perennial top-ten nationally ranked arena. Hosting the 3-time Stanley Cup Champion New Jersey Devils, NCAA Division I Basketball, and every major concert tour, the Prudential Center will provide you access to it all! Situated just 20-minutes from downtown New York City, and home to some of the top ranked places to live in the United States, this is the perfect place to launch your career!

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Sell a full menu of ticket products for the New Jersey Devils and Prudential Center, including, but not limited to full, partial, single game suite and group ticket packages.
  • Sales outreach to lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Utilize social selling tools to generate new lead sources.

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of the Prudential Center to assist in closing new business and developing new relationships.

  • Take advantage of out of office appointments to get face-to-face with prospective buyers

  • Work different New Jersey Devils events and games as assigned to support ticket sales efforts and promotional initiatives. 

EDUCATIONAL BACKGROUND REQUIREMENTS:

  • Bachelor’s Degree

  • Concentration in business/sales/marketing/sports management or similar field is preferred

KNOWLEDGE, SKILLS, & ABILITIES:

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career on the revenue generating side of sports business.

  • Must be able to work evenings and weekends, as required.

CERTIFICATIONS:

  • Certification Not Required

WORKING CONDITIONS

TRAVEL REQUIREMENTS:

  • May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

PHYSICAL DEMANDS:

  • This position requires the ability to lift up to 10 pounds.

WORK ENVIRONMENT:

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.

For more information, please contact: Ted Glick, Senior Manager, Ticket Sales tglick@prucenter.com


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Manager, Group Sales - New York Islanders (Brooklyn, NY)

ABOUT BROOKLYN SPORTS & ENTERTAINMENT

Brooklyn Sports & Entertainment (BSE) manages state-of-the-art venues and premier sports franchises, delivering dynamic content and experiences for audiences. BSE oversees programming, marketing, sales, and operations for Barclays Center and NYCB LIVE, and manages and controls the NBA's Brooklyn Nets and its Development League team, the Long Island Nets, as well as the business operations of the NHL's New York Islanders.

Barclays Center, which opened on September 28, 2012, offers 17,732 seats for basketball, 15,795 for hockey, and up to 19,000 seats for concerts, and has 101 luxury suites, four bars/lounges, four clubs, and 40/40 CLUB & Restaurant by Tanduay Rum.

NYCB LIVE, scheduled to reopen April 5, 2017 after extensive renovation, will offer 13,000 seats for hockey, 13,500 for basketball, and 14,500 for standard concert configurations, with the ability to flex up. The bowl will have a theater seating option for 4,000 guests. With a focus on emerging businesses, BSE identifies and creates alliances, strategic partners and other business opportunities to ensure the success of its assets.

Our Mission: Brooklyn Sports & Entertainment is committed to creating memories through our world-class state-of-the-art venues, professional sports franchises and emerging businesses.

For additional information, please visit Brooklynse.com.

Brooklyn Nets, LLC is an Equal Opportunity Employer (EOE)

I. SUMMARY

Under general direction and supervision, this position is responsible for selling group tickets & hospitality spaces to corporate groups, community groups, and group events of 10 tickets or more in the metropolitan area. The incumbent in this position will focus majority of his/her efforts on selling New York Islanders products. 

Brooklyn Sports & Entertainment is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate new group sales business focusing primarily on New York Islanders games;

  • Achieve and exceed both monthly and yearly sales goals set by the Director of Group Sales;

  • Maintain and grow the relationship with existing clients;

  • Actively prospect and research new sales leads, establish qualified leads, and close sales in-person or over the phone;

  • Set-up meetings with key decision makers of community and corporate groups;

  • Assist in the creative concepts of group sales materials including brochures, flyers, and all other support materials;

  • Provide superior customer service to clients;

  • Think outside the box for the next big group idea;

  • Participate in special projects/project team(s) as assigned, to support department objectives.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

Education and/or Experience

  • Bachelor’s degree required;

  • 1-2 years experience working in sales (preferably but not limited to ticket sales within the sports industry);

Knowledge/Skills/Abilities

  • Must have truly outstanding customer service and interpersonal communication skills;

  • Must have the ability to maintain an impeccable professional appearance;

  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

  • Must have a strong sense of self-awareness and emotional intelligence;

  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

  • Must have good decision-making skills, solid judgment and interpersonal effectiveness;

  • Must have an interest and ability in serving others as one of the primary functions of their job;

  • Must be self-directed and able to work independently;

  • Must be a flexible and reliable team player, both within own department and within company as a whole;

  • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 

  • Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;

  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

  • Competencies in face-to-face presentations and event selling;

  • Experience working with database applications;

  • Proficient with Microsoft Office, Outlook and related software skills;

  • Strong time management and organizational skills;

  • Excellent communication skills and a high level of enthusiasm.

Certifications

None required.

IV. WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (< 5%); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however is expected to attend all games as well as other Barclays Center events as needed. 

 

 

 

 

 


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales & Marketing: Mascot
Part Time Mascot - New York Islanders Hockey Club (East Meadow, NY)

Description

The New York Islanders are looking for someone to fill the role of our Mascot! Sparky the Dragon represents the New York Islanders at home games, school assemblies, numerous community events and functions 12 months a year! Our mascot is an ambassador of hockey for our fans everywhere. We are looking for an applicant that can represent the New York Islanders in a professional and entertaining manner. 

Qualifications:
-Outgoing personality
-Strong work ethic, good organization skill
-Flexibility to work days, nights, and weekends
-Good with kids
-Above-average skating ability
-Maintain a good physical condition
- **Prior Mascot Experience Preferred

Duties include: Greeting fans, energizing crowd on game days, birthday parties, and community events

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in Long Island,or surrounding area?
2. Do you know how to ice skate?
3. Do you have reliable transportation?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Ticket Sales Associate - Rochester Americans (Rochester, NY)

Reporting to the Director of Ticket Sales, this position is responsible for prospecting, selling and servicing all forms of ticketing packages including season, flex-plan, suites, group and individual tickets. This position involves close interaction with the Rochester Americans fan base, acting as a customer service representative in addition to performing and assisting with game day operations as well as other basic office functions.

Job Function (duties and responsibilities):

  • Sell ticket products including season tickets, partial/flex plan packages, suites, group and individual tickets
  • Actively prospecting new contacts and leads in the region
  • Build effective relationships to provide repeat business and a high level of customer service
  • Proactively create opportunities for new business with existing customers
  • Maintain and manage accurate records for customers and the organization
  • Meet / exceed assigned outreach and sales goals for all ticket products
  • Document and maintain all sales touch-point activities in CRM/Ticketmaster
  • Engage fans daily to build the company’s database and to support ticket sales and promotional initiatives
  • Call past customers and new sales leads to generate sales
  • Handle incoming sales calls from prospects for all ticket products
  • Conduct in-arena appointments and provide tours of the arena
  • Work games to support ticket sales and organization’s promotional initiatives
  • Perform all other related duties as assigned by Director of Tickets and Sr. Director of Business Development
  • Other duties or responsibilities as assigned by the supervisor

Minimum Requirements / Experience:

  • Bachelor’s degree required

  • Minimum of 1 year of experience in related field preferred

  • Basic use of and proficiency with computers and office equipment required

  • CRM, Ticketmaster and/or Tickets.com experience preferred

  • Prior experience in ticket sales, appointment scheduling, sales techniques and customer service is preferred


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

Go back job listings


Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)

POSITION TITLE: 50/50 Raffle Game Day Staff (Part-Time)

FLORIDA PANTHERS MISSION:  The Florida Panthers Foundation was established to benefit the South Florida community by focusing on four priority areas: building the game of hockey for children and youth, supporting health and education initiatives for children, advocating for and supporting veterans issues, and raising awareness about the endangered Florida panther.

POSITION SUMMARY: The Florida Panther Foundation is looking for high-energy, motivated sellers to join our million-dollar 50/50 raffle sales team for the 2017-2018 season.

JOB DESCRIPTION / REQUIREMENTS:

·         Sell raffle tickets to fans pre-game and through the end of the second period intermission.

·         Educate fans on the details of the 50/50 raffle program and answer questions fans may have about the program.

·         Accurately handle the sale and distribution of the tickets, following program requirements.

·         Responsible for accurate cash count - submitted to Coordinator at the close of the shift.

·         Understand the mission of the Florida Panthers Foundation.

·         Hours: approx 4 hours each Florida Panthers home game.

QUALIFICATIONS:

·         Must be over the age of 18 years.

·         Must be able to provide own means of transportation.

·         Prior experience and responsibility of handling cash.

·         Ability to interact positively with large fan base.

·         Must be detail oriented and have strong organizational skills.

·         Strong sales skills and verbal communication skills.

·         Candidates must be willing to work nights, weekends and holidays if necessary.

·         Having a flexible schedule that allows for working all panthers home games.

 Call time for this position will be 1 ½ hrs prior to puck drop. It requires an outgoing personality and a passion for raising money for the Florida Panthers Foundation.


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy