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NHL HOCKEY JOBS



Current available jobs in Sales & Marketing:


» PART TIME - Inside Sales Representative - Arizona Coyotes (Glendale, AZ)
» Part Time Ticket Seller - Arizona Coyotes & Jobing.com Arena (Glendale, AZ)
» Marketing Activation Manager - Boston Bruins (Boston, MA)
» Fan Relations Representative - Boston Bruins (Boston, MA)
» Special Events Sales Associate - Dr Pepper StarCenters (Frisco, TX)
» Group Events Specialist - Florida Panthers (Sunrise, Fl)
» Fall 2014 Database Marketing & Business Analytics Internship - LA Kings (El Segundo, CA)
» Premium Sales Manager - Legends Global Sales/Ottawa Senators (Ottawa, ON)
» Director, Corporate Partnership Sales - Monumental Sports & Entertainment (Washington, DC)
» Box Office Associate - Nashville Predators (Nashville, TN)
» Director, Integrated Sales - National Hockey League (Toronto, ON)
» Client Experience Account Executive- New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)
» New Jersey Devils, Group Events Specialist - New Jersey Devils (Newark, NJ)
» Account Executive, Premium Sales - New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)
» Brand Ambassadors - New Jersey Devils/Prudential Center (Newark, NJ)
» Digital Media Coordinator - St. Louis Blues (St. Louis, MO)
» Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)
» Ticket Centre Supervisor - Vancouver Canucks (Vancouver, BC)
» Director, Marketing - Washington Capitals (Arlington, VA)



Sales & Marketing: Ticket Sales
PART TIME - Inside Sales Representative - Arizona Coyotes (Glendale, AZ)

Job Summary:
Under the direction of the Manager of Inside Sales, the Inside Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase Season & Group ticket sales and perform basic office functions as needed. Note: The Inside Sales Representative position has been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourly working up to 29.5 hours per week.


Key Tasks and Responsibilities:
• Sell Arizona Coyotes and Gila River Arena ticket products including group tickets, season tickets, partial & mini plan packages and individual event ticket products.
• Build relationships to provide repeat business, cross sell opportunities and excellent customer service.
• Proactively create opportunities for new business with existing customers.
• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as area companies to sell season, group and partial plan ticket packages.
• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.
• Handle incoming sales calls from sales prospects for all ticket products.
• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.
• Meet or exceed assigned sales goals for all ticket products.
• Document and maintain all Sales touch-point activities within the CRM system.
• Engage fans on game nights at Sales Tables to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:
Knowledge, Skill and Ability
• Excellent communication skills, both written and oral
• Manage multiple relationships well
• Detail oriented and organized
• Aggressive, competitive and committed
• Highly motivated with a desire to be successful
• Effective time management skills
• Teamwork

Education and Formal Training:
• College degree required.

Experience:
• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:
• Daily use of Ticketmaster and Archtics software as well as Excel and Microsoft CRM.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year phone sales experience? Please explain.
2. Please describe what specific tasks you would be performing on an average work day during the hockey season?
3. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
4. Why are you looking to begin a career in Ticket Sales with the Coyotes?
5. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Ticket Operations
Part Time Ticket Seller - Arizona Coyotes & Jobing.com Arena (Glendale, AZ)

Job Summary
The Ticket Seller is responsible for selling tickets to the general public from the Arena Ticket Office using the Ticketmaster system, while providing general information to guests.

Tasks and Responsibilities:
• Selling tickets to the general public from the Arena Ticket Office.
• Assist guests at the Ticket Office Will-Call window and resolve all issues/problems.
• Follow all operational policies and procedures for Ticket Office operations.
• Other duties as deemed necessary or as directed.

Required Knowledge/Skills/Job Qualifications:
Knowledge, Skill and Ability:

• Knowledge of computers, preferably the Ticketmaster system.
• Willingness to learn.
• Must be enthusiastic and guest services oriented.
• Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times.
• Experienced cash handling and strong math aptitude required.
• Strong customer service experience, with the aptitude to resolve conflicts.
• Proven ability to attend to details.
• Proven job reliability, diligence, and dedication.
• Must be flexible with working nights, weekends, and holidays.

Education and Formal Training:
• High school degree or GED.
• Ticketmaster ticketing system preferred, but not required.

Experience:
• Computerized ticket office experience or any equivalent combination of education and experience preferred, but not required.

Material and Equipment Used:
• Office equipment: copier, computer/keyboard, telephone, fax, and ticket printers.
• Ticketmaster ticketing system.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. I have local housing available in or near Phoenix/Glendale.


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Sales & Marketing: Marketing
Marketing Activation Manager - Boston Bruins (Boston, MA)

Position Summary:

  • Manage execution of all marketing partnerships on Boston Bruins and TD Garden owned media channels including website, mobile app, social media as well as additional digital and traditional media channels. Collaborate with Marketing Manager, Director of Interactive, Game Presentation Manager and other stakeholders to ensure timely communication of partnership initiatives and enhance partner marketing opportunities. Approve all Boston Bruins and TD Garden sponsor logo usage. Manage Boston Bruins promotional giveaway schedule and ensure sponsors’ co-branded premium items are within established budget. Work directly with Boston Bruins and TD Garden legal counsel to develop rules for all sponsor contests and sweepstakes.

  • Strategically and creatively establish activation platforms for potential and existing corporate partners that drive the business of both the team/arena and client. Create proposals for Corporate Partnerships sales team and participate in the pitch meetings and activation sessions for select new partnership and renewal accounts.

  • Track, analyze and report on all activation campaign performance using KORE sports CRM software and additional internal tracking methods. Collaborate directly with Sponsorship service team to create detailed recap reports to provide to clients to show campaign and partnership performance.

Qualifications:

  • Ideal candidate will have 5 years of sports marketing or agency experience building and executing marketing partnerships.
  • Extensive knowledge of sports marketing and sponsor activation strategies.
  • Knowledgeable and experienced with sports, experiential and digital marketing solutions
  • Excellent interpersonal skills with the ability to communication effectively verbally and in writing with all levels within the organization
  • Strong organizational and problem-solving skills
  • Conveys leadership qualities and a team player disposition with collaboration and influential skills.
  • Self-starter, with ability to manage multiple priorities simultaneously.
  • Ability to work a flexible schedule including nights, weekends, and holidays 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5 years of sports marketing experience? Y/N


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Sales & Marketing: Fan Development
Fan Relations Representative - Boston Bruins (Boston, MA)

Your Role: Assist with Fan Relations functions and outside inquiries relating to The Boston Bruins from Bruins season ticket holders, patrons, and fans. Assist with ongoing communication, planning, organizing, implementing, promoting and retaining Bruins Season Ticket Holders. Solicit referrals and make recommendations for the purpose of generating new sales leads to maximize sales and revenue. Liaison for Bruins Season Ticket Holders at TD Garden. Collaborates with Boston Bruins Box Office on all ticket related issues and assists with upgrades to maximize client experience. Interacts with Bruins clients on-site at all games to maximize customer service and optimize the client experience. Drive revenue by selling season tickets, partial plans, and group ticket packages. All other duties as assigned.

Our Expectations: Bachelors degree or equivalent with 1-3 years experience. Knowledge of Microsoft Word and Excel. Excellent communication, written, and verbal skills, detail oriented, empathetic, strong problem solving skills, ability to work with internal clients on a professional level, strong listening and sales skills and the ability to exhibit patience and calmness under difficult circumstances.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have sales and/or service experience? Yes/No


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Sales & Marketing: Client Relations/Customer Service
Special Events Sales Associate - Dr Pepper StarCenters (Frisco, TX)

Objective: This position will generate Dr Pepper StarCenters revenue by engaging local communities to initiate group rentals.

 

Job Summary: The sales associate will be responsible for reaching business targets through excellent telephone sales and communications skills. This associate will develop phone-based and face-to-face meeting-based revenue generation in the areas of group skates, broomball events, birthday parties, room rentals, and other private ice rentals.

 

Essential Functions:

  • Responsible for identifying new business opportunities.

  • Responsible for establishing relationship with prospective clients.

  • Identify decision makers within targeted leads to begin sales process.

  • Organize meetings with clients to assess needs and present opportunities.

  • Handle inbound, unsolicited prospect calls and convert them into sales.

  • Maintain a database of prospects.

  • Attend networking events to gain awareness of our product and services in the local community.

 

Required Knowledge and Skills:

  • Strong organizational and time management skills.

  • Excellent oral communication, customer service, and problem solving skills.

  • Strong written communication skills.

  • Ability to handle multiple projects and meet deadlines.

  • Be self-directed and motivated

     

Job Requirements:

  • Bachelor’s degree required.

  • Prior experience in sales or telemarketing is preferred.

 

Physical Demands and Working Environment:

While performing the duties of this job, the employee is required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear.  The employee must also have a valid driver’s license and access to a vehicle. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.

 * (all job descriptions should have this disclaimer) This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.


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Sales & Marketing: Sales & Marketing Management
Group Events Specialist - Florida Panthers (Sunrise, Fl)

Position Description:
The Group Event Specialist will have primary responsibility for generating revenue through the sale and renewals of group ticket packages for the Sunrise Sports and Entertainment (SSE).  This includes group ticket packages for both Florida Panther hockey games and SSE events and concerts.  This person will plan and coordinate large group events and theme nights, focused on unique Fan Experience Packages that groups can receive by purchasing a minimum number of group tickets. Core to this role is the ability to prospect, build relationships and identify individual group and group leader needs, and then propose Panthers Fan Experience packages that provide the best possible solutions to those needs. The ability to multi-task and sell and service numerous group buyers and manage many different group initiatives at once is a required skill for this role.

Panthers management will rely heavily on the person in this role, and the Group Events department as a whole, to develop new relationships and generate new revenue for the organization. Group tickets purchasers will not only help fill seats in BB&T Center, but will help develop potential half and full season ticket holders.  Some of the main targets/categories of focus for the individual in this role will be Schools, Non-Profits, Place of Worship, Youth Sports Teams, Travel and Tourism, and the Business Community in South Florida.

Major Responsibilities:
• Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, data capture and CRM utilization

• Maintain a consistent day-to-day balance of new business outreach vs. calls to service and/or renew existing clients – minimum requirements in each category, each day

• Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects  and invite prospects to theme-focused influencer events on game days and dark days
• Build strong relationships and gain a deeper level of knowledge about customers, their needs as well as the needs of their group
• Perform game-day responsibilities, including entertaining clients and seat visits; and fulfill large group events and theme night commitments 
• Attend team and community events for purpose of maximizing prospecting and sales opportunities
• Proactively create up-sell and cross-sell opportunities for new business with existing customers

• Assist with creative development for production of sales materials including flyers and other support material
• Coordinate with other departments to organize events that generate group ticket sales
• Record and report sales functions in CRM and to manager(s) as needed  

Qualifications:
• A positive and personable attitude
• Highly motivated with a competitive drive to be at and maintain “top of the board” status relative to your peers
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the team’s CRM platform and ticketing system
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours and fan experiences on both game days and non-game days
• Must be available to work flexible hours, including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
• Bilingual in English and Spanish a plus 

Education and Experience:
• A minimum of one year of successful sales experience, preferably sports sales experience with a group sales focus and passion – top candidates will either have a background in selling group tickets successfully through an inside sales program or have major/minor league group sales-focused AE experience 
• Four-year college degree
• Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook PowerPoint)


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Sales & Marketing: Database Marketing/Analytics
Fall 2014 Database Marketing & Business Analytics Internship - LA Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

 

POSITION OVERVIEW
The Database Marketing & Business Analytics Intern will be interning in our office in El Segundo, CA. The primary responsibility of this intern will be to assist the Marketing Intelligence department’s needs with database marketing, CRM, and business analytics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with email marketing, database communication and campaign analytics.

  • Assist with growing the database quantitatively and qualitatively.

  • Assist with the analysis of fan feedback through surveys.

  • Assist with developing analytical strategies and efficiencies through the creation of standardized reports.

  • Prepares comprehensive summaries of analysis results, capturing data driven insights in a compelling manner and offering recommendations to drive marketing strategy.

  • Assist with game day and events as needed.

  • Perform additional duties assigned by members of the LA Kings front office.
     

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position.

  • Due to the high complexity of the duties and responsibilities, this person must have advanced knowledge of Excel functions such as Pivot Tables, VLOOKUP, IF, etc.

  • Possess strong time management and organization skills. Able to work in a fast pace environment.

  • Possess excellent communication skills, including written and oral correspondence.

  • Candidates should be professional, mature, self-starting and committed to the sports industry.

           Knowledge/Skills/Education and/or Experience

  • Must receive college credit

  • Excellent computer skills – advanced in Excel and Power Point preferred.

  • Knowledge of HTML and building email campaigns is a plus.

  • Tableu, SAS, JMP knowledge beneficial, but not required.

  • Great attention to detail, including strong writing, editing and proofreading skills.

  • Experience working on a database append/cleanup project for a company or organization is beneficial. 

  • Experience working on a statistical project and/or modeling for a sports team is beneficial.

  • Able to maintain confidentiality and use discretion when privy to sensitive information.

  • Strong teamwork skills and the ability to manage their own individual projects.

  • Be a flexible and reliable team player, both within own department and the company as a whole.

  • Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.

  • Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.

  • Ability to work extended hours including nights, weekends, holidays.

     
    Note: When you apply for this job online, you will be required to answer the following questions:

  1. Yes/No: I will be able to receive academic credit for this internship.

  2. Yes/No: I have experience using advanced functions of Excel such as VLOOKUP, Pivot Tables, IF, etc.

  3. Yes/No: I have experience working on statistical and/or modeling projects.

  4. Yes/No: I am able to attend Kings home games and special events as needed.

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to receive college credit?


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Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - Legends Global Sales/Ottawa Senators (Ottawa, ON)

Legends Global Sales has partnered with the Ottawa Senators Hockey Club to assist the Senators with project planning and premium sales execution associated with the $20M transformation  of the Canadian Tire Centre in Ottawa, Ontario.  As part of the project Legends and the Senators are looking for qualified Premium Sales Managers to sell new Suites, Theater Boxes, Loge Boxes and Club Seats.  This position will be under the leadership of Legends General Manager. 

About Legends:

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

At Legends we are committed to delivering INNOVATIVE services for PREMIER partners to create LEGENDARY experiences. Through our team of industry experts, we work directly with team owners and executives, stadium operators, athletic departments and municipalities providing them with solutions that have a positive impact on their fan experience while simultaneously maximizing revenues. 

Legends Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients. As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

About the Ottawa Senators:

We are the Ottawa Senators; a team steeped in history with hockey roots that date back to 1883. One of four teams that founded the NHL in 1917, the Senators are recognized as the league’s first dynasty and the winner of 11 Stanley Cups.

Our team has been good — four Northeast Division titles, one Presidents’ Trophy, 14 playoff appearances and one Stanley Cup final appearance — but we aspire for greatness. We know we will get there through a relentless pursuit and passion to celebrate a Stanley Cup win in Hockey Country.

Our players share the same beliefs that we all have. We stand for integrity, commitment, passion and perseverance. We believe in team over self and we believe hard work and effort can conquer all. 

Living and playing in the National Capital Region, including eastern Ontario and western Quebec, the Senators help create an unparalleled quality of life. We love our city and we believe that we have an obligation to do everything we can to make it better and inspire the people who inspire us. Together, with our fans, we create special experiences and memories.

Job Responsibilities:

  • Actively sell new Suites, Theater Boxes, Loge Boxes and Club Seats via outbound sales calls, appointments, sales center presentations, and arena tours
  • Meet or exceed established yearly revenue and ticket goals set for new business
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by sales manager
  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings
  • Manage obstacles and overcome objections that are presented during the sales process
  • Perform accurate and skilled deal closings
  • Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes

 Qualifications:

  • Bachelor's degree
  • MINIMUM of 3 years of successful sales experience in sports, media, and/or direct sales is preferred
  • Experience and success in developing and building relationships with a creative consultative approach
  • Ability to work independently motivate self is a must 
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
  • Proven ability to work in a team-oriented environment
  • Professional verbal and written communication skills
  • Candidate should possess excellent time management and organizational skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft/Salesforce CRM is a plus

Note: This position was originally posted on the Legends employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Legends employment site.

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Sales & Marketing: Corporate Sponsorship Sales
Director, Corporate Partnership Sales - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Responsibilities:                                    

  • The primary responsibility of the Corporate Partnership Sales Director is to generate significant incremental sponsorship revenue to achieve sales goals for Monumental Sports & Entertainment’s family of brands: Wizards, Capitals, Mystics, Verizon Center and the Capitals Iceplex practice facility.
  • Develop fully-integrated, customized sponsorship platforms based on the specific and unique business challenges for each prospect utilizing all of the brands and assets to help fulfill the client business objectives.
  • Draw on a list of contacts developed from past sponsorship experiences and develop/cultivate (cold call) new corporate marketing prospects to pursue revenue.
  • Continually keep abreast of sports marketing trends and knowledge of the marketplace.
  • Prepares weekly sales reports and participates in Monumental Sports & Entertainment activities/meetings.
  • Work in a team environment.
  • Related duties as assigned.

Minimum Qualifications:

  • Minimum 7 years of corporate sponsorship sales experience.
  • Education: Bachelor's degree from a four-year college or university.
  • Experience Selling Digital and Out-of-Home assets a plus.
  • Must be able to develop and maintain corporate relationships, with senior level managers/clients
  • Must have strong interpersonal communication skills
  • Capable and available to work extended hours including nights, weekends, and holidays as necessary

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Ticket Operations
Box Office Associate - Nashville Predators (Nashville, TN)

Job Title: Box Office Associate

Department: Box Office

Date: 09/02/14

Job Reports To: BXO Operations Coordinator                     Job Reports Indirectly To: BXO Operations Mgr

 

 

Major Responsibilities/Activities: 

·         Services customers at Box Office windows

·         Serves as box office receptionist on a rotating basis; this position includes preparing items for that night’s event for the event receptionist and post event wrap-up, including (but not limited to) filing claimed/unclaimed will call

·         Prepares main box office area for event night activities and post event wrap-up, including but not limited to printing will call, preparing seller books, balancing coupons, hanging signage, writing out lost ticket vouchers

·         Assumes supervisory role on event nights with part time ticket sellers

·         Balances all daily transactions and completes  daily rec sheets

·         Prepares the daily sales reports and daily deposit reports on a rotating basis

·         Ensures quality customer service for all Bridgestone Arena patrons

·         Assists with Predator ticketing thru Archtics

·         Responsible for helping with CMA Music Festival whenever needed

·         Keeps the box office and break room area neat and tidy

·         Responsible for Ticket Inventory and stocking

·         Performs all other related duties as assigned

 

 

Minimum Requirements:

 

·         Two (2) year college degree required

·         One (1) year of experience in a customer service and cash-handling environment is required.

 

Equivalent combination of education and experience may be taken into consideration.

 

Essential Physical Functions

·         Required to work long hours on event days

 

Software Used:

·         Ticketmaster ticketing system, Fan TM bar coding system, Archtics

 

 

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


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Sales & Marketing: Sales & Marketing Management
Director, Integrated Sales - National Hockey League (Toronto, ON)

Summary

The Director of Integrated Sales is responsible for securing corporate sponsorship sales in Canada, generating revenue from open categories and League partners leveraging the league’s calendar initiatives, NHL controlled media and via the development of new NHL assets.

Essential Duties & Responsibilities

The Director of Integrated Sales will manage the day to day prospecting pipeline for sales in Canada. Reporting to, and working closely with, the Group Vice President of Integrated Sales, the Candidate will develop/package opportunities for Canadian and North American League prospects. Beyond net new prospecting the candidate will work with the Partnership Marketing team to identify and develop incremental sales opportunities to our existing family of partners. To be effective, the Candidate will need to thrive in a team setting and interact effectively with multiple internal divisions and external stakeholders including our clubs, rights holders and players association to package opportunities and drive incremental revenue to these areas.

Qualifications

The Candidate will be a hardworking, energetic and driven individual who has a demonstrable background in selling sports properties. The Candidate will possess a packaging mentality to sales and a solid understanding of both television and digital media sales. They will be persistent in the pursuit of business development prospects and possess the proven ability to effectively manage and coach their employees while fostering a collaborative working environment that emphasizes team wins. The Candidate will be capable of effectively communicating the NHL brand and continuously refining the NHL Story we take to market. Superior presentation skills and communication skills are a must.  The Candidate must be willing and able to approach new opportunities through ‘cold-calling’ clients and possess the ability to infectiously relate the NHL Story with passion. The Candidate must be persistent and able to successfully navigate challenges as they arise.

Education & Experience

The Candidate must possess a minimum of 10 years sales experience (ideally selling a sports property) with a deep understanding of the Canadian sports and media marketplace as well as an understanding of NHL platforms, associated equity and the ability to package the League’s multiple assets. Successful completion of a post-secondary degree is required and an MBA is considered a plus. Superior computer, time management, communication, concept development, relationship building & management skills are required, as is the ability to multitask and prioritize. Candidates must have a passion for the game of hockey and specifically the NHL and the ability to make their passion contagious with new business clients.

Language Skills

Superior English communication skills (verbal and written) are essential. Bilingualism in French (verbal and written) considered a plus.

Reasoning Ability

Qualitative and quantitative. Strategic thinker who shows a willingness/desire to ‘roll up their sleeves’ and get the job done.

We thank all applicants for their interest in this opportunity however only qualified candidates selected for an interview will be contacted.

No phone calls, emails, or recruitment agency inquiries please. Application receipt confirmation and/or status update inquiries cannot be provided.


 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a legal and permanent resident of Canada and eligible to work for ANY employer in Canada for an UNLIMITED amount of time?
2. Please state your annual base salary expectations. Note: a response is required in order to be considered for this position.
3. Do you possess a minimum of 10 years sales experience?
4. Do you possess successful and demonstrable sponsorship sales experience representing tier 1 sports properties in Canada and/or North America?
5. Do you currently reside on a permanent basis in the City of Toronto or within the Greater Toronto-Hamilton Area?


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Sales & Marketing: Fan Development
Client Experience Account Executive- New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Client Experience Account Executive. This position is charged with managing season ticket holder accounts to renew and upsell the season ticket base. The Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is operated by Devils Arena Entertainment and home the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball and family shows and concerts. The Rock has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!
 

JOB DESCRIPTION / REQUIREMENTS:

  • Responsible for renewing and upselling personal book of business
  • Carry out yearly business plan for retention of season ticket accounts
  • Assist in establishing guidelines and procedures for game nights and enhance the ticket holder dedicated space
  • Help individuals and businesses see an ROI on their season tickets
  • Engage each customer 365 days a year, not only during the season
  • Execute monthly season ticket holder events to build relationships with current clients
  • Multiple touch points per account per year, calls, emails, handwritten notes, drop off’s and seat visits

QUALIFICATIONS:

  • BA/BS or equivalent is preferred
  • 3+ years high end sales/service experience
  • Proficient in Microsoft Office, Excel, Word, Power Point. Ticketmaster Archtics experience a plus.
  • Excellent organizational and communication skills
  • Proven time-management skills
  • Ability to work nights, weekends and Holidays
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Strong work ethic, positive attitude
  • Ability to work independently and as a team
  • Proven organizational and time management skills
  • Excellent attention to detail

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Sales & Marketing: Ticket Sales Management
New Jersey Devils, Group Events Specialist - New Jersey Devils (Newark, NJ)

 

The New Jersey Devils seek a motivated, competitive, and career-driven individual to sell group ticket packages. This person will run an ambitious schedule of meetings/appointments with local group decision makers with a significant level of related phone work to support and follow up from this activity. This individual should be familiar with the group sales process, have a relationship focused personality and a proven track record of selling group tickets in the sports industry. 

 

Responsibilities include:

 

  • Generating new group sales through cold calling, outside appointments and building tours
  • Prospecting new group sales opportunities through cold calling, referrals and networking events
  • Setting meetings with key decision makers of community and corporate groups
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Providing a high level of service to all accounts
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc
  • Must meet all predetermined activity and sales goals
  • Must have the ability to handle multiple projects
  • Assist with other group duties as assigned

 

Qualifications and Requirements:

 

  • Bachelor's degree
  • Relationship selling experience is a plus
  • Computer literacy required
  • Position requires excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry
  • Willingness to work nights and weekends
  • Ability to work effectively as part of a team
     

 

 

 


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Sales & Marketing: Ticket Sales Management
Account Executive, Premium Sales - New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)

 

 

Prudential Center is seeking a high-energy, detail-oriented Account Executive, Premium Sales. This position is charged with selling premium inventory for the New Jersey Devils & Prudential Center. The Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is operated by Devils Arena Entertainment and home the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball and family shows and concerts. The Rock has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!
 

 

 JOB DESCRIPTION / REQUIREMENTS:

 

  • Focus on establishing relationships with top businesses in the tri-state area to sell premium hospitality areas within Prudential Center
  • High level prospecting daily to generate leads for premium clients/business
  • Set meetings with key decision makers within high level corporations through cold calling, referrals and special events
  • Develop professional relationships with current premium clients for premium renewals and referral leads
  • Provide high level of service to all accounts
  • Must meet all predetermined activity and sales goals
  • Must have ability to handle multiple projects
  • Assist with other premium duties as assigned
  • Develop, maintain and grow customer relationships with premium seating accounts in keeping with the standards of the Prudential Center premium seating experience.
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing.
  • Collaborate with Suite Sales & Corporate Partnership to maximize premium upsell opportunities

 

 

  • QUALIFICATIONS:

  • BA/BS or equivalent is preferred

  • 3+ years high end sales/service experience

  • 2+ years of B2B sales experience

  • Excellent organizational and communication skills

  • Proven time-management skills

  • Ability to work nights, weekends and Holidays

  • Outstanding interpersonal skills and ability to deal effectively with clients

  • Strong work ethic, positive attitude

  • Ability to work independently and as a team

  • Proven organizational and time management skills

  • Excellent attention to detail

 


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Sales & Marketing: Game Operations/Presentation
Brand Ambassadors - New Jersey Devils/Prudential Center (Newark, NJ)

 

 

The Prudential Center and New Jersey Devils are looking for talented, experienced and energetic individuals to represent our organization as Brand Ambassadors. Ideal candidates are proactive, friendly, and enjoy interacting with guests and fans of all ages. This group will represent the organization at all events by providing world class customer experience for all who attend.

 

Essential Responsibilities:

  • Ensuring that ticketed buyers get to the Prudential Center efficiently by answering questions and providing guidance and directions

  • Engage and interact with the crowd attending events, through Fan Fest, on Market Street, and in Gateway Center at Newark Penn Station

  • Prepare and maintain event props and giveaway items

  • Distribute event related materials and props

     

Key Job Components:

  • Positive, high energy and customer service orientated

  • Excellent communication skills

     

Minimum Requirements:

  • High School diploma or equivalent

  • Experience working for a promotional team (sports or arena work a plus)

  • Experience working in the customer service field

  • Knowledge of the live events, hockey, and the Newark area preferred

Availability:

  • Commitment for all New Jersey Devils home games including nights, weekends, and holidays

  • Commitment for upcoming Prudential Center events


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Sales & Marketing: Marketing
Digital Media Coordinator - St. Louis Blues (St. Louis, MO)

 SUMMARY

     The Digital Media Coordinator for the St. Louis Blues Hockey Club, Scottrade Center & Peabody Opera House is responsible for day-to-day business operations of stlouisblues.com, ScottradeCenter.com and PeabodyOperaHouse.com, which includes creating and publishing pages to help promote and drive revenue through ticket sales, promotions and sponsorship. This position reports to the Senior Director, Promotions & Digital Strategy and will also be heavily involved in social media, mobile app maintenance and e-mail marketing for all three brands.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Create and publish web pages for the Blues, Scottrade Center and Peabody Opera House. Pages primarily include sales & marketing initiatives, sponsorship fulfillment and event announcements.
  • Daily management of digital properties, which include publishing active promotions and prepping necessary elements for future activations.
  • Assist with social media marketing and the creation / execution of e-mail blasts such as ticket promotions, sponsorship initiatives, event announcements and ticket presales.
  • Coordinate with digital media staff members and other departments to ensure content is executed in a timely manner.
  • Work within a content management system to provide updates and content for mobile apps.
  • Daily use of HTML, CSS and Adobe Photoshop to create web pages, special sections, e-mail blasts and basic graphics for website / social media use.
  • Create and promote online raffles to benefit community relations charities and initiatives.
  • Communicate all technical issues with digital media department, and be able to clearly explain issues to appropriate places, including IT departments and/or NHL or third party developers.
  • Perform all other duties as assigned.

QUALIFICATIONS:

  • 1-3 years of work in a digital media environment preferred.
  • Prior experience working in professional sports or for an entertainment-based brand desired.
  • Extensive HTML and CSS experience required, in addition to strong working knowledge with Photoshop.
  • Experience building custom web pages, microsites and special sections.
  • Knowledge and experience of multiple content management systems.
  • Familiarity with form building solutions for integration into online / mobile app / social media initiatives.
  • Exceptional written / communication skills with attention to detail and great proof-reading and editing skills.
  • Ability to successfully balance multiple projects and multitask.
  • Ability to meet deadlines under pressure while maintaining confidentiality and showing professionalism at all times.
  • Must be a team player and be able to work as an integral part of team that includes serving other departments.
  • Flexible schedule required; must be able to work days, nights, weekends and holidays.
  • Actively follow new technology trends to apply to Blues / Scottrade Center / Peabody Opera House digital strategy.
  • Must have great attention to detail and a strong sense of organization.


To Apply:

If you meet the qualifications listed above, please submit a cover letter, resume and digital work portfolio to hroffice@stlblues.com.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a bachelor’s degree in Journalism, Marketing, Sports Management, Digital Arts & Design or a related field?
2. Do you have 1-3 years experience working in sports or for an entertainment brand?
3. Are you willing to work nights, weekends and holidays as needed?
4. If you live outside the area, are you willing to relocate to St. Louis at your own expense?
5. Please state your salary expections (an actual number please).


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Sales & Marketing: Ticket Sales
Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)


Ticket Sales Associate - The Prudential Center/New Jesey Devils

 

This is your chance to join an exciting new sales team as we continue to rise.


The New Jersey Devils have overhauled their entire sales management team, and have brought in top level executives formerly from NBA and NFL teams, to blaze new trails not yet seen in the NHL. The Devils “New Business Team” program is being built on a strong foundation of learning the fundamentals, studying sales philosophy, and consistent practice. Graduates from this program will be well positioned for success in more senior level sales positions in sports. Emphasis at the Devils is placed on promotion from within, with those possessing strong work ethic and positive attitudes sure to grow within the system. If you are looking for a competitive environment and to join on with a team poised to make some waves in sports, this is the place for you.

Description:
The New Jersey Devils are looking for ambitious, professional, self-motivated individuals who will be responsible for selling full season, partial, single game suite, and group ticket packages. The Ticket Sales Associate will act as a starting ground for an opportunity to move into a senior level sales position. Must be able to work nights, as well as targeted events as needed and succeed in a team environment, built around a collegiate culture with friendly competition.

Responsibilities:
• Sell New Jersey Devils full, partial, single game suite and group ticket packages
• Meet and exceed personal sales quotas set by management
• Participate in game/event day duties as needed
• Provide excellent customer service
• Possess a thorough understanding of the Devils ticketing plans and policies
• Prospect new business leads and use a sophisticated Microsoft CRM system to attack leads
• Set up daily new business appointments and arena tours with prospects


Requirements:
• Strong communication skills
• Highly motivated with a passion for sales
• Prior cold calling experience is preferred but not essential
• Organizational and time management skills a must
• Desire to learn and study sales and make it a career
• Professional appearance and conduct
• Ability to work in a structured, disciplined, cooperative and competitive environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you participated in organized team sports in high school or college?


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Sales & Marketing: Client Relations/Customer Service
Ticket Centre Supervisor - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Casual, On-call)


 

 

 

 

Title: Ticket Centre Supervisor
Department: CSTO
Reports To: Manager, Ticket Centre & Client Service

At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests. We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Supervises Ticket Centre Representatives, providing support and focus to the delivery of exceptional service
• Monitors Ticket Centre line-up lengths and staff deployments
• Assists with the onboarding of new employees and provides training/guidance as required
• Creates a positive work environment for staff by providing ongoing clear, specific and timely coaching, recognition and feedback to ensure operational success and excellence
• Conducts annual performance reviews and ongoing performance management and coaching
• Serves the needs of the guests and makes necessary operational decisions to ensure guests receive direct, personable service and immediate results
• Communicates appropriate event/guest incidents and reports to Manager and Coordinator
• Recommends improvements and new suggestions for current operations
• Communicates with other operations groups (e.g.Promoters, Team Store, Impark) to ensure event and guest needs are met
• Performs administrative functions related to ticket floats, holds and ticket stock
• Ensures the Ticket Centre and all money is safely secured at the end of the night
• Participates in Event Staff Supervisor Team meetings to identify ideas, processes, systems, skill upgrading and information that would assist the Event Staff Supervisor Team in continually improving its and the Company’s efforts to achieve 100% employee satisfaction and 100% customer satisfaction

 

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, and directing employees
• Experience with Ticketmaster systems, including Host and Archtics, preferable
• Demonstrated commitment to customer satisfaction
• Excellent interpersonal skills with the ability to interact positively and professionally with a diverse customer base (e.g. public, senior management, staff, business partners, promoters, team personnel, etc.)
• Strong communication skills with the ability to present information and instructions in a a clear, concise and confident manner
• Excellent problem solving and crisis management skills while remaining calm and professional
• Physically able to walk up and down stairs, stand for a significant portion of the shift, work in a crowded and noisy environment, and use a radio
• A confident, friendly, approachable, and outgoing team player
• Able to handle periodic lifting requirements of approximately 30 lbs. of weight (e.g. assisting with strollers, wheelchairs, etc.)
• Must be 19 years of age or older (may have to take liquor away from guests)
• Presence in the form of personal authority and maturity
• Successful completion of customer service training (e.g. SuperHost)
• Training/experience dealing with persons with disabilities
• Fluent in a second or third language in addition to English would be an asset

 

 KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

If you have what takes to WIN-THRILL-CONNECT, please submit your resume and cover letter by clicking "apply for this position" below.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience with Ticketmaster systems, including Host and Archtics?


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Sales & Marketing: Marketing
Director, Marketing - Washington Capitals (Arlington, VA)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for developing and executing marketing and fan development programs that will grow the Capitals fan base and help generate revenue.  Includes creating and implementing grass roots marketing, and overseeing in-arena and out of arena event marketing.         

Responsibilities:

  • Manages and executes team events including but not limited to Meet-the-Team event, VIP Season Ticket holder party, Convention, Kids Club events, Theme/Promotional Nights and new events to help grow the fan base.
  • Manage the Capitals brand to increase fan growth in the marketing, regionally and nationally with our core and developing fan base.
  • Supervises all aspects of Capitals grassroots marketing efforts and Fan Development.
  • Manage and cultivate promotional vendor relationships.
  • Responsible for coordinating concourse tables and other game day activities.
  • Direct the design team in developing high quality creative geared towards specific fan demographics.
  • Creates and implements promotional opportunities outside of arena to help grow the Capitals brand and fan base.
  • Develop marketing plans and promote initiatives throughout the company.
  • Work with the production team to assure all Capitals marketing elements and branding is consistent.
  • Develop new promotions and marketing properties that will help generate ticket sales and sponsorship.
  • Works with Community Relations to promote programs.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor's degree in marketing or related field or equivalent combination of education and experience.
  • 8+ years prior experience in similar field.
  • 3+ years of managerial/supervisory experience.
  • Strong organizational skills; good communication skills.
  • Ability to handle numerous projects simultaneously and meet deadlines.
  • Understanding of media and sponsor issues and creative problem solving abilities.
  • Computer Skills:  Microsoft Office, Word, Excel and PowerPoint

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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