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Current available jobs in Sales & Marketing:


» Director of Premium Sales & Service - Anaheim Ducks Hockey Club (Anaheim, CA)
» Premium Sales Manager - Anaheim Ducks Hockey Club (Anaheim, CA)
» Marketing Coordinator - Arizona Coyotes (Glendale, AZ)
» Business Development Account Executive - Arizona Coyotes Hockey Club (Glendale, AZ)
» Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Arizona Coyotes Foundation 50/50 Raffle Sellers - Arizona Coyotes Hockey Club (Glendale, AZ)
» Senior Manager, Marketing and Events - Arizona Coyotes Hockey Club (Glendale, AZ)
» Part-time Promotions Special Event Staff - Carolina Hurricanes (Raleigh, NC)
» Part-time Mascot Assistant/Handler - Carolina Hurricanes (Raleigh, NC)
» Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)
» Inside Sales Representative - Colorado Avalanche (Denver, CO)
» Premium Seating Account Executive - Columbus Blue Jackets (Columbus, OH)
» Corporate Partnership Account Executive - Columbus Blue Jackets (Columbus, OH)
» Education and Fitness Program Coordinator - Dallas Stars (Frisco, TX)
» Digital Website Producer - TD Garden Boston Bruins - Digital (Boston, MA)
» Account Executive, Ticketing & Premium - Las Vegas NHL (Las Vegas, NV)
» Fan Service Associate - Part Time - Los Angeles Kings (El Segundo, CA)
» Coordinator, Community Relations - Minnesota Wild (St. Paul, MN)
» Director, Consumer Product Licensing - National Hockey League (New York, NY)
» Director, Business Development - Club Sales - National Hockey League (New York, NY)
» Manager, Integrated Solutions - National Hockey League (New York, NY)
» 50/50 Raffle Ticket Seller - New Jersey Devils (Newark, NJ)
» Marketing Event Staff- Little Devils Zone - New Jersey Devils (Newark, NJ)
» Field Marketing Event Staff - New York Rangers (New York, NY)
» Blue Crew On Ice - New York Rangers (New York, NY)
» Blue Crew Interactive - New York Rangers (New York, NY)
» Director, Special Events - Prudential Center (Newark, NJ)
» Manager, Sales & Marketing Strategy - Prudential Center & New Jersey Devils (Newark, NJ)
» Marketing Director - Prudential Center and New Jersey Devils (Newark, NJ)
» Marketing Coordinator - Prudential Center/New Jersey Devils (Newark, NJ)
» Email Marketing Coordinator - Prudential Center/New Jersey Devils (Newark, NJ)
» Digital Marketing & Analytics Manager - Prudential Center/New Jersey Devils (Newark, NJ)
» Participant Development Manager- Oakland Ice Center - Sharks Sports and Entertainment (Oakland, CA)
» Inside Sales - Sharks Sports and Entertainment (San Jose, CA)
» Ticket Operations Manager - St. Louis Blues (St. Louis, MO)
» Senior Motion Graphics Designer - St. Louis Blues (St. Louis, MO)
» Data Architect - TD Garden/Boston Bruins (Boston, MA)


Sales & Marketing: Premium/Suite Sales
Director of Premium Sales & Service - Anaheim Ducks Hockey Club (Anaheim, CA)

Director of Premium Sales & Service

Overview:

As the leader of the Premium Sales & Service Team, the Director of Premium Sales & Service is responsible for the sales and service of premium products that include Luxury Suites and Premium Club Seats for the Anaheim Ducks and Honda Center events.

Examples of Essential Duties/Responsibilities:  


•    Manage and lead the entire premium sales and servicing team including developing go-to-market strategy, short and long term planning and goals, staff motivational activities and trouble shooting.
•    Direct sales of all premium ticket products to wide range of clientele, including but not limited to, corporate executives, business people, hockey fans, and non-hockey fans.
•    Execute effective corporate sales calls and presentations promoting the purchase of the premium products in order to meet established sales objectives.
•    Proactively solicit and follow-up on any personal sales leads under the guidelines established by supervisors.
•    Maintain and be able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance.
•    Oversee the Premium Sales Team to uphold mandates and ethics of the entire department regarding sales and service objectives.
•    Oversee and ensure the collection and referral of leads for suite, and Club seats opportunities.
•    Participate in events, promotions, client entertainment and other activities as required.
•    Work closely with Ticket Operations department to ensure inventory integrity, and high levels of service for the Premium clients.
•    Evaluate demand for product, including pricing, service levels, guest experience, directing the Manager of Premium Sales and Service of its strengths and weaknesses. 
•    Complete all ticketing contracts and collects all monies due, including any past monies due. 
•    Provide problem solving techniques to assist all customer inquiries and concerns including but not limited to suite and club seat servicing, season seat and mini plan servicing, or individual game ticketing servicing.

Specific Qualifications/Abilities: 


•    Bachelor’s degree or equivalent
•    Minimum five years’ experience in direct sales and client account management, including direct managerial experience.
•    Excellent relationship building and people skills with the ability to interact effectively and professional, diplomatic and in a mature manner internally and externally.
•    An aggressive solicitor of business with drive and initiative to succeed.
•    Polished presentation skills, with an ability to think and react to situations confidently.
•    Assertive, persistent, results-oriented.
•    Understands the importance of working as a team and adhere to department guidelines.
•    Must be able to work evenings, weekends and holidays, as required.


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Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - Anaheim Ducks Hockey Club (Anaheim, CA)

Premium Sales Manager

Overview:

This position will be responsible for the sales and renewals of the Honda Center premium products including Luxury Suites and Premium Club Seats for the Anaheim Ducks.


Examples of Essential Duties/Responsibilities: 
•    Effectively promote and sell Honda Center Luxury Suites and Premium Level Seats.
•    Meet or exceed established sales goals and objectives.
•    Generate new sales through telephone, outside appointments and development of referrals and leads through networking, cold calling, prospecting and other techniques
•    Build and leverage relationships with businesses and individuals in order to promote sales 
•    Maintain and produce accurate reports regarding sales, appointments, prospecting calls and account maintenance.
•    Participate in events, promotions, client entertainment and other activities as required.
•    Work and perform assigned event day and event night responsibilities during Ducks home games and other Honda Center scheduled events.
•    Other duties as assigned by department manager
•    Work closely with Premium Ticketing and Servicing departments

Specific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required. 


•    Bachelor’s Degree from an accredited four year college or university or equivalent experience
•    Minimum of three (3) years prior sales experience selling to high-end clientele; preferably in a professional sports or entertainment environment.  
•    Excellent communication skills, both written and verbal. 
•    Demonstrated ability to meet and exceed stipulated sales goals
•    Effective time management and organizational skills
•    Flexible schedule with the ability to work nights, weekends and some holidays as required.   Must be available to work all Ducks home games and some away games   
•    High energy and passion for what you are selling 
•    Strong computer skills, including knowledge of Microsoft Office (Word, Excel, and Outlook) experience in Archtics and CRM a plus.
•    Valid driver’s license required with good driving record


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Sales & Marketing: Marketing
Marketing Coordinator - Arizona Coyotes (Glendale, AZ)

Job Title:               Marketing Coordinator

Department:          Marketing

Reporting:             VP, Marketing

Job Summary

The Arizona Coyotes are looking for an emerging marketer to assist in the development of new marketing campaigns and to take a primary role in the execution of advertising and marketing programs. The Marketing Coordinator will be responsible for trafficking collateral and advertising programs, coordinating internal purchasing and receiving procedures, oversee creative development workflows, and assist with the growth and development of development of social media, community relations, game presentation and other marketing video programs.

Duties & Responsibilities

1. Traffic all creative materials and ensure timely delivery of collateral and advertising materials to media and other outlets. Assist in the execution of media schedules with all external media partners.

2. Coordinate internal processes for development of purchase orders, receiving, and payment to marketing vendors. Actively maintain an updated marketing budget.

3. Collaborate with the creative development teams to coordinate the production of new collateral including logging of new requests, routing for approval, and archiving of completed requests.

4. Provide primary support for the development and implementation of marketing activation programs (both event and digital media activations).

5. Coordinate daily with ticket sales and corporate partnerships departments on implementation of marketing initiatives.

6. Liaison with corporate partnerships to ensure on-time accurate delivery of all marketing commitments. Liaison with Game Presentation to ensure all marketing-driven programs are fulfilled.

7. Assist Marketing department leaders broadly in the execution of social media, community relations, game presentation and other marketing projects and programs.

8. Develop weekly and monthly marketing-related status reports for distribution within the organization.

9. Provide back-up assistance with social media and digital media posting and campaign implementation.

Experience

• Minimum of one year experience in a sports or entertainment environment preferred

• Previous intern or full-time experience at a sports property preferred

Skills

• Ability to organize and prioritize work to meet deadlines

• Ability and willingness to execute strategy to tactical level

• Strong organizational skills, tireless attention to detail and strong written and oral skills required

• Demonstrated ability to assist individuals of various levels and react quickly to difficult situations

• Must be self-motivated with ability to work in a fast-paced environment

• Demonstrated ability to be creative in both content development and problem-solving

• A passion for sports and knowledge of the sport of hockey are important requirements

Requirements

• Ability to work extended hours including nights, weekends, and holidays as required

• Game day/night attendance at home games (41+) is required


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Sales & Marketing: Ticket Sales
Business Development Account Executive - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:               Business Development Account Executive

Department:         Ticket Sales, Service and Operations

Reporting:            Director, Business Development  

Job Summary

The Business Development Account Executive is responsible for prospect development, sales and service of new season ticket, partial plan, and group tickets for the Arizona Coyotes Hockey Club and Gila River Arena. This position will be responsible for implementing all reasonable efforts to meet sales goals attributed to each of the aforementioned ticket products.

Tasks and Responsibilities:

• Sell Arizona Coyotes ticket products including season tickets, partial/mini plan packages, group tickets, and individual ticket products.

• Meet or exceed assigned sales goals for all ticket products

• Build relationships to provide repeat business and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Make cold calls from provided lists to local businesses, consumers and community groups to sell season, group, and partial plan ticket packages.

• Contact past customers to renew and/or cross-sell to other product lines (groups). Also perform cold call new sales leads to generate incremental sales.

• Make a minimum of 65 outbound calls per day.

• Handle inbound calls from sales prospects for all ticket products.

• Conduct in-arena appointments and tours of the Arena to assist in closing new business and developing new relationships

• Maintain accurate records of interaction with all ticket product customers.

• Support ticket sales promotional initiatives including Coyotes ticket sales tables plus outside networking functions including luncheons, business shows, conventions, etc.

• Other duties as assigned.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Excellent verbal and written communication skills

• Goal Oriented, competitive, self-motivated

• Effective time management skills

• Positive Attitude

• Team Oriented

Education and Formal Training:

Bachelor Degree preferred.

Experience:

• At least one (1) full year of sales experience in the sports and entertainment industry or three (3) years of sales experience in a related field.

Material and Equipment Used:

• Daily use of Word, Excel, Ticketmaster, Microsoft CRM and Archtics software.


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Sales & Marketing: Ticket Sales
Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                    Ticket Sales Representative

Department:              Ticket Sales

Reporting:                  Director, Business Development

                      

Job Summary:

Under the direction of the Director, Business Development, the Ticket Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase both Season & Group ticket sales for the Arizona Coyotes, arena events, and other properties. Perform basic office functions as needed. Please Note: The Ticket Sales Representative position has consistently been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourlyworking up to 29.5 hours per week plus commissions.

Key Tasks and Responsibilities:

• Sell ticket products including group tickets, season tickets, partial & mini plan packages, and individual event ticket products for the Arizona Coyotes, Gila River Arena, and other properties.

• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all Sales touch-point activities within the CRM system.

• Engage fans on game nights at the Sales Center to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

• Excellent communication skills, both written and oral

• Manage multiple relationships well

• Detail oriented and organized

• Aggressive, competitive and committed

• Highly motivated with a desire to be successful

• Effective time management skills

• Teamwork

Education and Formal Training:

• College degree required.

Experience:

• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:

• Daily use of Ticketmaster and Archtics software as well as Excel, Word, and Microsoft CRM

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you interested in beginning your career path in sports with the Arizona Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Community Relations
Arizona Coyotes Foundation 50/50 Raffle Sellers - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                    Arizona Coyotes Foundation 50/50 Raffle Sellers

Department:               Arizona Coyotes Foundation

Reporting:                  Manager, Arizona Coyotes Foundation

Job Summary

The Arizona Coyotes Foundation 50/50 Raffle Seller will play a crucial role within the organization’s game day operations. During each home game, 50/50 raffle tickets are sold to fans at Gila River Arena with the proceeds benefiting the Arizona Coyotes Foundation. This position requires an outgoing, high-energy and enthusiastic personality as sellers will be asked to approach fans attending the game on the concourse and suite levels. This is a great part-time job for someone eager to break into the industry and gain experience in sales and working with a non-profit agency.

Tasks and Responsibilities:

• Manage pre-game set up for designated raffle tablets.

• Comfortably handle large cash transactions, credit card machines and the sale and distribution of 50/50 raffle tickets throughout your work shift.

• Work to engage fans and staff to spread awareness of the 50/50 raffle program and the Arizona Coyotes Foundation by approaching fans.

• Problem solve quickly and efficiently. Answer questions fans may have about the 50/50 raffle program.

• Responsible for meeting and/or exceeding designated sales goals per game.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Must be 18 years of age or older.

• Prior cash handling experience required.

• Ability to interact positively with large fan base and work independently.

• Self-starter who will consistently challenge oneself to increase their individual 50/50 raffle ticket sales.

• Strong interpersonal and verbal communication skills.

• Strong sales skills; a background in sales or marketing is strongly encouraged.

• Candidate must be willing to work nights, weekends and holidays as necessary. Shifts are approximately 5 hours each and take place during Arizona Coyotes home games.

• Must be able to stand/walk for long periods of times. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Candidate will be subject to a background check and credit check.

Education and Formal Training:

• Must have a High School Diploma or equivalent education.

Experience:

• Prior cash handling experience required.

• A background in sales or marketing is strongly encouraged.

Material and Equipment Used:

• Tablets and other Credit Card processing devices as assigned.


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Sales & Marketing: Marketing
Senior Manager, Marketing and Events - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:              Senior Manager, Marketing and Events

Department:         Marketing

Reporting:            Vice President, Marketing

Job Summary 

The Senior Manager, Marketing and Events is a driven and well-rounded creative marketer with a passion for building brands and connecting with fans. The person in this position will lead the development of all Coyotes Marketing events (on and off premise) and will be a key partner in leading projects that run cross-functionally through ticket sales, corporate sponsorship advertising, grassroots marketing, and digital content.

Tasks and Responsibilities:

  • Responsible for developing highly effective marketing plans through a deep understanding of the consumer and the brand’s target market, designed to increase profit and maximize the brand’s long-term potential.
  • Manage all event-based marketing activation platforms and programs, inclusive of promotional planning and in collaboration with the Production, Ticket Sales & Strategy and Corporate Partnership departments.
  • Oversee brand development and execution, ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience.
  • Develop and evolve content strategies that support and extend marketing initiatives, both short- and long-term, determining best practices for the organization’s long-term business and engagement goals.
  • Drive ongoing excellence, efficiency and value in the delivery of annual advertising, marketing activation, and creative programs for both internal and external clients.
  • Provide strategic input in other marketing-related matters including game presentation, video production, social media and analytics.
  • Other duties as assigned.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

  • Detail oriented.
  • Experience creating and managing both digital and event marketing activation programs.
  • Ability and willingness to execute strategy to tactical level.
  • Demonstrated ability to manage projects on time and on budget.
  • Presentation skills with sufficient knowledge and experience to provide counsel and recommendations to key internal and external stakeholders.
  • Demonstrated ability to be creative in both content development and problem solving.?
  • Demonstrated ability to manage cross-functional teams to achieve desired outcomes.
  • Game day/night attendance at home games (41+) is required.
  • Requires infrequent domestic travel.?

Education and Formal Training:

  • Bachelor’s Degree in Marketing, Communications or Journalism
  • MBA or Master’s, Sports Administration preferred


Experience:

  • 4-6 years of progressive marketing experience with an emphasis in project management, event management, marketing activation, and grassroots marketing

Material and Equipment Used:

  • CAN SPAM, TCPA, CASL, PCI DSS, National Do Not Call Registry
  • Google Docs
  • Adobe Suite
  • Microsoft Office

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Sales & Marketing: Promotions
Part-time Promotions Special Event Staff - Carolina Hurricanes (Raleigh, NC)

The Carolina Hurricanes are currently seeking qualified candidates for a Special Event Staff position within the Promotions & Fan Development department for the remaining 2016-2017 season.  The main focus of this position will be helping with our South Plaza Parties and 50/50 raffle.   

The Promotions and Fan Development department strives to bring the benefits and excitement of hockey to all ages and skill levels. Through a wide range of promotions and fan development programs the department not only connects with our biggest fans, but those who have never picked up a stick or witnessed professional hockey. While there is a strong and noticeable presence at home hockey games, the Hurricanes promotions and fan development activities also extend into local schools, the business community and social events throughout the Triangle and North Carolina.

Our department is also home to the Hurricanes mascot-- Stormy the Ice Hog; the fan development team, Storm Squad; and the Hurricanes youth and amateur hockey programs, all of which help further our objectives to impact the entire community.

South Plaza Parties are held during select Carolina Hurricanes home games.  Each party includes live music, an inflatable obstacle course, moon bounce, street hockey, the slap shot booth, food and beverage and interactive sponsor booths.  The parties start two hours before faceoff and end 15 minutes before puck drop. 

Responsibilities include, but are not limited to:

  • Managing inflatable rides during the South Plaza Parties
  • Help with setting up and breaking down of South Plaza Parties.
  • Help manage our 50/50 raffle during select home games
  • Provide exceptional customer service to our fans and corporate partners in attendance.
  • Be available to assist with special events like the Caniac Carnival, Summerfest Celebration, Kids ‘N Community Foundation events, and game-day giveaways.  
  • Special Event Staff will gain experience in promotions, event management, public and community relations and will see leadership opportunities.
  • 80% availability for games is required.

Qualifications:

  • Must possess a personable demeanor, excellent customer service and problem-solving skills.
  • Experience working in promotions or entertainment events is considered a plus.
  • A desire to learn and work within the sports industry is necessary.
  • Must be at least 18 years of age.
  • College students encouraged to apply

 This is a paid position.

Must pass a criminal background check.  PNC Arena and the Carolina Hurricanes are an Equal Opportunity Employer and provide for a drug free workplace.  

If you have any questions please contact Jonathan Boggs at jonathanb@carolinahurricanes.com.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Sales & Marketing: Promotions
Part-time Mascot Assistant/Handler - Carolina Hurricanes (Raleigh, NC)

This position is responsible for support of Carolina Hurricanes Mascot during ‘Canes home games through fan interaction, customer service and in-game presentation.

  • Set up, oversee and breakdown mascot related events, such as birthday parties
  • Assist mascot with pre, during and post game responsibilities- including autograph signings, game day skits, birthday messages and seat visits
  • Assist with organizing, setting up and breaking down mascot props, t-shirt shoots, and costumes
  • Aid mascot with schedule and location requirements for each home game to ensure the expectations of the clients are exceeded. 
  • Assist Promotions and Fan Development with prep and execution of in-game promotions and game experiences. 
  • Communicate with Canes Vision for skits, locations and timing
  • Effectively communicate with fans as needed for mascot
  • Assist Mascot Coordinator with social media 
    ?

Experience:

  • Ability to complete tasks unsupervised
  • Ability to work games and events that require work at night, weekends and some holidays
  • Ability to represent the Carolina Hurricanes Promotions and Fan Development in a positive light
  • Ability to multitask in a busy environment 
  • Ability to lift up to 50 lbs.

Must have a valid Driver's license and acceptable driving record.  

Must pass a criminal background check

The Carolina Hurricanes are an equal opportunity employer and provide for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Sales & Marketing: Ticket Sales
Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)

The primary focus of this position is to develop you into a sales professional who will sell all ticket related products for the Carolina Hurricanes.  The emphasis will be on Full Season, Partial Plan packages and Groups.   One of the primary objectives of the Inside Sales Department is to develop future sales executives and leaders inside our organization. We are committed to providing members of our team with a strong foundation upon which you can build a career in the sports industry. You will benefit from an on-going training program where you will learn best practices, sales techniques and valuable skills that will help you be successful. 

Please note: this is a 9-month sales development program that will provide you the opportunity for promotion to a full time, senior level sales position. 

Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to full and partial season ticket packages and group ticket packages
  • Make 85+ cold calls/day from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking, social selling and effective research
  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
  • Represent the Hurricanes professionally on game night while interacting with clients and prospects at Hurricanes sales tables or seats visits.

Qualifications

  • Bachelor’s degree preferred
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Past experience or internships with a team, college or in the sales industry is preferred
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 
  • Must pass a criminal background check

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you had an internship or other past experience with a professional sports team or college athletics?
3. Do you have previous sales experience? If so, explain.


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Colorado Avalanche (Denver, CO)

OVERVIEW:

The Inside Sales Representative position focuses on selling season tickets, partial ticket packages, group tickets, and various ticket packages for the Colorado Avalanche. In addition, this entry-level position concentrates on training, sales skills, and developing experience in the competitive industry of sports and entertainment. The position pays an hour wage plus commissions, and includes medical benefits.

MINIMUM POSITION RESPONSIBILITIES:

  • Generate revenue through selling new full season tickets, partial ticket packages, and group tickets.

  • Exceed over 80 cold calls per day.

  • Meet or exceed weekly and monthly sales goals.

  • Set a minimum of four face-to-face appointments with prospective clients at Pepsi Center.

  • Proactively prospect new leads through networking, referrals, and research.

  • Generate new leads through working sales tables at every game.

  • Exhibit excellent customer service to both current and prospective

clients.

MINIMUM POSITION QUALIFICATIONS:

  • Possess a friendly and professional telephone manner.

  • Strong verbal and listening skills.

  • Strong desire to start a sales career in the sports industry.

  • Demonstrate a positive and professional attitude at all times.

  • Ability to maintain a flexible work schedule (evenings and weekends).

  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

PREFERRED POSITION QUALIFICATIONS:

  • 4-year college degree or equivalent combination of education and experience.

  • Strong computer skills.

  • Advanced phone sales training.

  • Team and league knowledge.


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Sales & Marketing: Premium/Suite Sales
Premium Seating Account Executive - Columbus Blue Jackets (Columbus, OH)

Department: Corporate Partnerships

Supervisor: Vice President of Corporate Partnerships

Summary

Responsible for the sale of premium seating lease products for all Columbus Blue Jackets games and Nationwide Arena events.  Primary focus of the position is on suite leases with a secondary focus on loge box and terrace table leases.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Grow premium seating revenues through the acquisition of new and renewal of existing suite, loge and terrace table customers.

Annually secure new long-term premium seating partnerships through the execution of effective sales calls and presentations promoting premium seating products with a focus on suite leases.

Build and strengthen new as well existing relationships with key decision-makers among local, regional and national companies by fostering trust and collaboration.

Conduct daily sales conversations with key decision-makers via inbound and outbound phone calls, meetings, presentations, Nationwide Arena tours, and other effective means.

Effectively qualify leads and maintain an active pipeline of potential business opportunities.

Work closely with Premium Seating Account Specialists to ensure inventory integrity, and high levels of service for premium seating clients.

Complete all licensing agreements and collects all monies due, including any past monies due.

Provide accurate and reliable reporting information to be used in forecasting and management updates.

Attend Columbus Blue Jackets home games and Nationwide Arena special events to ensure fulfillment of partnerships and to entertain and engage with current and prospective premium seating partners.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.

Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from a four-year college or university and preferably two to three years related sales experience in the sports and entertainment industry.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those encountered or that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk. 

While performing the duties of this Job, the employee is occasionally exposed to cold. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a U.S. citizen, permanent resident of the U.S. or otherwise authorized to work in the U.S.?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Sales & Marketing: Corporate Sponsor
Corporate Partnership Account Executive - Columbus Blue Jackets (Columbus, OH)

Department: Corporate Partnerships

Supervisor: Director of Corporate Partnerships

Location: Columbus, Ohio 

Summary 
 
Generate corporate sales revenue through marketing partnerships and premium seating sales. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

Annually secure and renew long-term sponsorship and premium seating partnerships. 
 
Build and strengthen relationships with key decision-makers among local, regional and national companies by fostering trust and collaboration. 
 
Conduct sales conversations with key decision-makers via inbound and outbound phone calls, meetings, presentations, Nationwide Arena tours, and other effective means. 
 
Develop fresh, innovative and forward-thinking marketing and hospitality solutions that align with the partner's business objectives and the core culture of the Blue Jackets organization to deliver tangible Return on Investment (ROI) and Return on Objectives (ROO).  
 
Effectively qualify leads and maintain an active pipeline of potential business opportunities. 
 
Provide accurate and reliable reporting information to be used in forecasting and management updates. 
 
Collaborate with ticketing, marketing, digital media, communications, community development, game operations and event presentation departments to identify untapped revenue opportunities. 
 
Attend home games and special events to ensure fulfillment of partnerships and to entertain and engage with current and prospective partners. 

Competencies  

To perform the job successfully, an individual should demonstrate the following competencies: 

Sales Skills - Achieves sales goals and is comfortable selling partnerships with six-figure annual spends; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction. 
 
Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process. 
 
Communications - Expresses ideas and thoughts in written and oral form; exhibits good listening and comprehension; selects and uses appropriate communication methods. 
 
Job Knowledge - Keeps abreast of current developments in the sports sponsorship landscape; displays understanding of how job relates to others. 

Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals. 

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness. 
 
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; works cooperatively in group situations; balances team and individual responsibilities. 

Qualifications  
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience  

Bachelor's degree from a four-year college or university and preferably two to three years related sales experience in the sports and entertainment industry. 

Computer Skills  

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite. 

Physical Demands and Work Environment 
 
The physical demands and work environment characteristics described here are representative of those encountered or that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk.  

While performing the duties of this Job, the employee is occasionally exposed to cold. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a U.S. citizen, permanent resident of the U.S. or otherwise authorized to work in the U.S.?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Sales & Marketing: Community Relations
Education and Fitness Program Coordinator - Dallas Stars (Frisco, TX)

To apply for this position, please follow this link: https://dse.clearcompany.com/careers/jobs/74431afb-c0df-f736-37e1-bef40b00bb1f/apply?source=469768-CS-17315

Job Summary

This position is responsible for leading, recruiting and running Dallas Stars Foundation education and fitness programs in schools and in the community. These programs include Fitness Stars, Stick with Reading Literacy Program, Summer Reading Program, and the Hockey Scholar STEM (Science, Technology, Engineering and Math) Program. The Education and Fitness Program Coordinator is responsible for coordinating all aspects of the planning, delivery and quality of these program each year within allocated budget and resource parameters.

Fitness Stars

A 5-10 week physical education (PE) program designed to teach elementary school children the health benefits of hockey and making healthy choices.  The program provides a grant of equipment and teaching materials to participating schools. The program fits into current PE curriculum and allows teachers the ability to teach the program at their own pace.

  • Responsible for identifying new schools and school districts that would execute the education and fitness programs to Dallas Stars Foundation standards;

  • Manage the Fitness Stars program process from receiving new applications for the grant, overseeing the distribution of program assets, training the participating schools and teachers, to tracking and reporting on participation and outcomes in order to continuously improve the program;

  • Recommend, through community relationships, the proper districts and schools that should receive the grants based on demographic, location, and budget parameters and work with local StarCenters to ensure appropriate assets are being utilized for school takeovers and trainings;

  • Work closely with the Dallas Stars Little Rookies Coordinator to ensure interested children are moving from floor-based to rink-based hockey programs.

Stick with Reading

This program runs for the month of November and promotes the love of reading in area schools through participating classrooms.

  • Responsible for acquiring program assets and collateral through vendors and Stars corporate partners;

  • Oversee distribution of program assets and collateral to all districts and schools participating in the program each year along with prizes for winning classes and students;

  • Responsible for communication with the participating teachers, engaging them in social media and coordinating end of program parties for the winning classes.

Summer Reading Program

This program works with programs such as the Dallas Mayor’s Summer Reading program to engage children and adults in literacy.

  • Determine events that require Public Relations (PR) support and work with the Stars PR department to increase awareness of the literacy programs in the community;

  • Maintain strong relationships with school leaders in the Dallas/Fort Worth community to apply the Dallas Stars Foundation brand and name within set standards;

  • Work with other cities and programs to engage the Foundation in their programs and coordinate Street Squad, Mascot and other participating Stars assets in their events.

Hockey Scholar STEM Program

A free online program created by the NHL and Everfi. This program has a goal of reaching 60,000 students in the DFW Metroplex in the 2016-2017 school year.

  • Work with Everfi team to identify schools to participate in the program and engage those schools in school assemblies, open practices with the team and community events;

  • Oversee Everfi theme game nights where teachers and students are being hosted by the Foundation and work with Stars marketing team to use in-game assets where applicable.

Other Responsibilities

The Foundation is an event-driven organization that relies on a small staff and many volunteers. Staff must be flexible to help each other during the lead-up to events.

  • Work with Dallas Stars Foundation raffle staff on game days;

  • Assist other members of the Dallas Stars Foundation with Foundation projects and events;

  • Assist with volunteer projects including annual playground build and team hospital visits;

  • Special projects as assigned.

Physical Demands and Working Environment

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. Employee must have reliable transportation. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.

DSE Hockey Club, L.P. is an Equal Opportunity Employer.

To apply for this position, please follow this link: https://dse.clearcompany.com/careers/jobs/74431afb-c0df-f736-37e1-bef40b00bb1f/apply?source=469768-CS-17315


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Sales & Marketing: Digital/New Media Sales
Digital Website Producer - TD Garden Boston Bruins - Digital (Boston, MA)

Digital Website Producer This role reports to the Digital Platform Manager. Responsible for content management and development for all Boston Bruins and DNC Boston owned digital properties including BostonBruins.com, Boston Bruins Mobile App, TDGarden.com, TD Garden Mobile App., TDGardenapps.com, and other digital sites. Serves as point person for tech / design troubleshooting in support of daily site QA and functionality -Coordinate the implementation of website landing pages; video, photo and news content; sponsorship advertising integration; and Boston Bruins and TD Garden event and internal marketing/sales initiatives. Ensure consistency of presentation graphics and content across all owned digital platforms -Implements channel tracking, and provide key reporting on digital platform performance. Delivers insights and takeaways on digital campaigns by partnering with key business contacts to guide next steps and recommendations for how to move forward. 1st Major Function (65% of time spent) Produces the content development across our owned digital platforms including BostonBruins.com, Boston Bruins Mobile App, TDGarden.com, TD Garden Mobile App., TDGardenapps.com and other digital channels as needed while ensuring brand consistency across our web assets. Specifically: • Optimizes site performance consistently • Produces and manages site / app features and functionality • Leads ongoing QA of digital properties • Work with external vendors on content updates and platform changes including forms, virtual seating map, ticketing, and content optimization • 2nd Major Function (20% of time spent) Setup tracking utilizing tagging, pixels, CFCs within the site structure. Analyze and provide key 'real-time' reporting on digital campaigns to effectively inform internal stakeholders of performance trends and to measure campaign goals and objectives. Work alongside campaign specialist to take findings and make adjustments to the campaign/personalization tools to better target messaging to fans. • 3rd Major Function (15% of time spent) Utilizing multiple CMS tools as well as front-end development capabilities create specific pages for digital properties including BostonBruins.com, Boston Bruins Mobile App, TDGarden.com, TD Garden Mobile App., TDGardenapps.com for sales and marketing initiatives. All other duties as assigned. Degree(s) Required: Bachelor’s Degree in marketing, communications, computer science, graphic design or related field. All candidates must have 1-2 years professional experience managing content for high traffic websites. Must have exceptional communication and organization skills. Candidate is required to possess a working knowledge of and experience using website content management systems within the business environment. Candidate should demonstrate a familiarity with HTML 5, Javascript, Jquery, Adobe CS6/Creative Cloud, Flash, Sales Force, Marketo, and Adobe Campaign. Ability to manage technical projects from conception to implementation Fantastic attention to detail Ability to work under pressure and meet tight deadlines Flexible schedule – must be available on nights and weekends for TD Garden and Boston Bruins events, and/or additional events as necessary.


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Sales & Marketing: Premium/Suite Sales
Account Executive, Ticketing & Premium - Las Vegas NHL (Las Vegas, NV)

Account Executive, Ticketing & Premium

Overview: 

The Las Vegas Hockey Team is the newest expansion franchise in the National Hockey League (NHL) and the first major professional sports team in the history of Las Vegas and the state of Nevada. The franchise is set to begin play in the fall of 2017 and is seeking the best and brightest candidates to join its business team. We are currently seeking experienced candidates for the role of Account Executive, Ticketing & Premium in preparation for our inaugural 2017-18 season.

Department: Ticketing & Premium
Job Title: Account Executive, Ticketing & Premium
Reports To: Director, Ticketing, Suites & Operations

An Account Executive, Ticketing & Premium is directly responsible for all revenue goals associated with an assigned account base of existing season ticket members, with a priority on renewals and retention, as well as generating revenue through the sale of new season ticket and premium seating. This is achieved by providing world class service, learning about and developing excellent relationships with accounts, and delivering customized communications, events, and programs.  Please note this is a Sales and Service position, as generating new business through referrals, add-ons and upgrades will also be an important part of this role.

Responsibilities:

  • Improve year-over-year season ticket member satisfaction
  • Meet and exceed retention and associated revenue goals with assigned account base
  • Present oneself as the key go-to-person for assigned account base
  • Sell Upgrades, Add-Ons, and referrals
  • Build strong relationships with assigned account base through pro-active communication, including seat visits, phone calls, emails and other touchpoints
  • Make a minimum of forty outbound calls per day
  • Effectively communicate all team happenings, events, and member benefits relevant to assigned account base
  • Be pro-active, respond to and resolve all customer complaints, requests, and inquiries from assigned account base; handle difficult fans and situations in a calm and professional manner
  • Ensure ticket member information and data are accurate and complete for assigned accounts
  • Assist in developing and delivering customized benefits, programs and events to drive loyalty within assigned account base
  • Assist in arranging Special Events such as STH Skating Events, Happy Hours, Viewing Parties, Focus Groups, etc.  Includes sending invitations and tracking RSVP’s as well as planning of event set up
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

Required Knowledge/Skills/Job Qualifications:

  • Excellent Communication Skills-interpersonal, verbal, written, sales
  • Problem Solver; Creative; Detail Orientated and a Team Player
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
  • Working knowledge of a ticketing system
  • Previous experience with a CRM system (SalesForce, Microsoft CRM, etc)

Education / Experience: 

  • Bachelor’s degree in business/sales/marketing/sports management or similar concentration required.
  • Minimum of 2-3 years ticket sales/service experience, preferably in sports/entertainment required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What experience do you have in a ticket sales and/or service capacity?
2. What sets you a part from other candidates?


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Sales & Marketing: Ticket Sales
Fan Service Associate - Part Time - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Los Angeles Kings are seeking positive and motivated individuals looking to begin their career in sports. Each Fan Service Associate is responsible for assisting the LA Kings Sales and Service staff with game day responsibilities, and sales and service support. The Fan Service Associate position will begin in mid to late August and continue for the entire regular season ending in early April. Post-Season hours may be scheduled on a case by case basis. Associates should be prepared for flexibility in their schedule with in office and game day hours. This is a part time position.

ESSENTIAL FUNCTIONS:

Duties include but are not limited to:

1.     Supporting the LA Kings Sales and Service Department in office

·         Responsible for servicing and building Season Ticket Member Wait List

·         Sell all LA Kings ticket initiatives and campaigns

·         Work alongside Account Executives to provide excellent customer service to existing and new clients

·         Outbound prospecting calls to assigned lead pool

2.     Supporting Kings Sales and Service Department at LA Kings Home Games

  1. Assisting with the fulfillment of game night Royal Experiences
    • Zamboni Riders, Photo on ice, Shot on Goal, penalty box, and more
  2. Assembly of game night Sales and Service area
    • Print sales collateral, set up lower sales booth, set up monitors and laptop
  3. Becoming familiar with the culture and roles within a professional sports organization
    • Work closely with Kings Sales and Service staff and gain valuable work experience
  4. Supporting and assisting at all LA Kings Events
    • LA Kings 5K, Meet the Players, Tip a King, etc.

SUPPORTIVE FUNCTIONS

In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by Supervisor.

  • Provide excellent customer service to all internal and external employees/clients
  • Assist with general office duties and projects as needed
  • Communicate with/support departments as assigned by management
  • Execute special projects as assigned by management

 SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Uphold a strong work ethic
  • Ability to follow direction
  • Create positive and strong working relationships
  • Assertive, persistent and results oriented
  • Possess strong written and verbal communication skills
  • Knowledge of computer programs such as Microsoft Office and Outlook (Ticketing Platforms preferred, but not required)
  • Ability to multitask and consistently re-prioritize based on sales department needs
  • Eagerness to learn
  • Possess a strong interest in sales
  • Motivated to have a career in Sports Sales and Service

QUALIFICATION STANDARDS

 Education:

  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities. BA from a 4-year college preferred.

Experience

  • Previous experience in client sales and service is preferred, but not required.

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Sales & Marketing: Community Relations
Coordinator, Community Relations - Minnesota Wild (St. Paul, MN)

The Minnesota Wild Community Relations and Wild Foundation team is committed to Creating a Greater State of Hockey by supporting the game of hockey, improving the lives of countless ill and underprivileged children and their families and focuses on building and enhancing community relationships.

Who are we looking for? Working in a small team, you be part of a group of that is creative, innovative, driven and committed to helping others. You will have prior experience in fundraising and/or community relations and strong experience creating programs. You will have strong leadership traits with the ability to collaborate and be assertive when needed.  

Position Summary/Description: Provide assistance for development and execution of day-to-day community relations activities such as; charitable donations, development of relationships with community partners and beneficiaries, planning and execution of community events and other activities.  Provide assistance and support for Minnesota Wild Foundation initiatives and events.

Responsibilities/Essential Functions

  • Create, plan, implement and evaluate CR programs and fulfillment of corporate sponsor and NHL community programming (e.g. Charity of the Month, Wild About Reading, Hockey Fights Cancer, Future Goals. etc.)
  • Work with local charities on events, fundraisers and in game promotions
  • Write CR promos, game program content, website content and other collateral materials
  • Assist with game day CR and Foundation programs and fundraisers (e.g. Charity of the Month, charity drives, mystery sales, silent auctions, etc.)
  • Develops and manages strategic marketing plans to promote programs
  • Assist with planning and execution of CR and Foundation events (including hospital visits, team signings, Wild About Children, Strike It Wild, holiday events, etc.)
  • Plans and oversees advertising and promotion activities including print, online, electronic media, in concert with home office.
  • Respond to incoming calls and Community inbox emails, respond and/or redirect as needed
  • Prepare professional correspondence and handle confidential information
  • Track and maintain Community Relations giving data for use in annual reporting.
  • Assist with projects and special assignments as needed

Position Requirements

 Formal Education & Certification

  • 4 year college degree or equivalent, Communications or Marketing degree preferred
  • 2 years+ in project or event based experience
  • Fundraising experience preferred

Knowledge & Experience

  • Proficient in Microsoft Office (Word, Excel, Power Point, Outlook)
  • Customer/guest service experience with an upbeat attitude

Personal Attributes

  • Proven ability to establish rapport quickly with individuals at all organizational levels internally and externally to provide collaboration on projects
  • Excellent critical thinking skills and creativity with strong organizational and time management skills
  • Proven leadership abilities
  • Ability to effectively multi-task and be flexible in fast paced environment with strong attention to detail and accuracy
  • Demonstrated ability to prospect, cultivate, and steward relationships
  • Strong ability to use technology to track activity, including familiarity with database programs
  • Proven track record engaging individuals and/or businesses in philanthropy: volunteerism and giving 
  • Demonstrated ability to strategize, problem solve, analyze data, make sound decisions, attend to details and manage projects
  • Exceptional communications skills – written and verbal
  • Team player with ability to work independently

Work Conditions

  • Ability to work extended hours (40+ hours per week at times) including evenings, weekends and holidays for games and events.
  • Ability to lift 50 pounds and be on your feet for extended periods
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your salary range?
2. Describe your experience creating and managing programs.


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Sales & Marketing: Consumer Marketing/Brand Management
Director, Consumer Product Licensing - National Hockey League (New York, NY)

SUMMARY

The role shall shape and implement marketing activity to support Consumer Products lines of business with advertising, promotion, brand development and PR initiatives. The role will translate business objectives, concepts and information into various forms of consumer and trade messaging and visual design. The role will provide creative direction and application behind consumer product communication and multi-channel sales. The position will provide creative agency and account management support for manufacturers and retailers in the development and execution of traditional and non-traditional media campaigns including television, print and social. The role will provide creative support for CP event activity. promotional materials, print collateral, logos, retail and event graphics, flyers, e-mails, web banners, and other CP Marketing/Communication deliverables.

ESSENTIAL DUTIES / RESPONSIBILITIES

The position will:

  • Develop CP marketing strategy and tactics to drive targeted leads.
  • Engage manufactures and retailers in the execution of Marketing and PR campaigns
  • Conceive and develop, consumer products brand pitches, endorsements, content creation and activation.
  • Lead support and production of CP integrated NHL partner marketing communications and campaigns including television, radio, print, digital, outdoor, POS and editorial content.
  • Manage CP advertising and promotion creative resources, provide advertising solutions from creative conception to execution.
  • Liaison to licensee, retailer and internal/external agency support for advertising and promotions.
  • Copy editor, write headlines to attract hockey fans and sell products.
  • Facilitate day to day implementation of CP league directed marketing initiatives for licensee/retail corporate partners and related CP activity for the NHL teams , players and broadcast.
  • Participate in function teams to enhance product design.
  • Administer style direction and style brand ethos in product advertising, production and execution providing on-set direction and supervision.
  • Partner account management in execution and delivery of marketing assets.

QUALIFICATIONS

The qualified applicant will have Bachelor’s degree in business marketing, advertising, mass communications and at least 7 years marketing and advertising experience consumer Products Corporation or related agency. Experience in packaged goods, consumer products or retail marketing a plus.  Experience in entertainment, sports, and hockey a plus.

The ideal candidate should have excellent communication, presentation and interpersonal skills with an aptitude and experience with brand strategy in connection with building customer awareness, preference and affinity.  Should have experience managing advertising production projects across multiple consumer touch points.  Should have the ability to analyze advertising and promotion results measuring return on investment monetary and intrinsic.  Should have an e ye for style, visual composition and attention to detail and strong abilities to manage production timelines and budgets.  Strong written and verbal skills required.

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.  NO EMAILS OR PHONE CALLS PLEASE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. If necessary, are you able to relocate at your own expense? (The NHL does not pay relocation fees).
2. Do you have the legal right to work in the United States?
3. What are your salary requirements for this position?
4. Do you have at least 7 years of advertising and marketing experience, preferably in a consumer products corporation or agency? If so, where did you gain this experience?
5. Do you have prior experience working with packaged goods, consumer products or retail marketing? If so, where did you gain this experience?
6. On a scale of 1 to 10, (1 being the least) how would you rate your ability to develop Consumer Product strategy to drive targeted leads?
7. Do you have prior experience working in entertainment or sports? If so, where did you gain this experience?
8. On a scale of 1 to 10, (1 being the least) how would you rate your knowledge of hockey?
9. Do you have a Bachelors degree in business marketing, mass communications or advertising?


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Sales & Marketing: Sponsorship Services/Activation
Director, Business Development - Club Sales - National Hockey League (New York, NY)

SUMMARY

The Director of Business Development, Club Sales will be responsible for working with all NHL Clubs to identify and pursue new business opportunities for both the League and Clubs. Working with SVP and VP of Business Development, as well as the League's Club services team. This person will be responsible for implementing new reporting, communication, and targeting processes with Clubs, all of which will be generally focused on the prospecting and development of new revenue generating opportunities. Furthermore, this person will be responsible for building stronger "day-to-day working relationships" with each Club.

ESSENTIAL DUTIES / RESPONSIBILITIES

The position will work directly with NHL Clubs to generate new revenue opportunities through the development of new sales strategies, reporting processes, and stronger working relationships. This will include:

  • Development of a strategic analysis of Club sponsorship business (for each Club).
  • Working with Club personnel to identify opportunities and establish new leads in open categories.
  • Spearheading the development of new business pitches, presentations and proposals.
  • Working in an effective and collaborative manner with several internal divisions to build new business concepts, proactively address logistical concerns, and meet deadlines.
  • Having the ability to create and manage internal reporting and pipeline documentation.
  • Monitoring the competitive marketplace, including national and local sports and entertainment properties.
  • Strategically evaluating and analyzing research (syndicated and custom).
  • Developing a reporting process for sharing partnership information with clubs tied to the establishment and expiration partnerships.
  • Developing and implementing a plan for the best possible manner to communicate with every Club both on an individual basis and collectively (depending the need) .

QUALIFICATIONS

This qualified candidate will have college BA and 6+ years of Sponsorship Sales experience, ideally directly with a Club(s). Graduate school a plus.  This person must possess sales experience, strong communications skills, excellent organizational skills, an exceptional work ethic, and a keen understanding of team businesses, including a proven track record in national sponsorship and/or Club sales, ideally with a focus on the establishment of corporate partnerships and significant knowledge and understanding of marketing and media research.

The ideal candidate must possess a number of meaningful relationships within the corporate marketing universe; have excellent communication skills both written and orally, excellent presentation skills and a strong understanding of media across all platforms.  The ability to work effectively and efficiently within tight timeline, have success in building strong working relationships with internal senior executives and the ability to multi-task and manage several projects concurrently a must.  Proactive, energetic approach with an eagerness to sell, superior interpersonal skills  and proficiency in Microsoft Word, Excel, and PowerPoint. Must have a willingness to travel.  Must have experience using a sales CRM platform/software.

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.  NO EMAILS OR PHONE CALLS PLEASE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have the legal right to work in the United States?
2. Are you willing and able to work in our New York City office on a daily basis?
3. What are your salary requirements for this position?
4. Do you have previous sales experience working for a sports league or sports club? If yes, please tell us where.
5. On a scale of 1-10 please rate your knowledge of the NHL and our current partners.
6. What makes you the ideal candidate for this position?


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Sales & Marketing: Corporate Sponsorship Sales
Manager, Integrated Solutions - National Hockey League (New York, NY)

SUMMARY

Position will have cross-functional sales support responsibilities. Primary responsibilities will include the creation of sales materials and assisting in the development of saleable League assets.

ESSENTIAL DUTIES

This position will be providing various sales support functions that will consist of the following:

  • Lead development of integrated solutions across both current partners and new business opportunities.
  • New business focus will include supporting sales to develop customized partnership concepts, proposals, research and thoughts starters for prospective League partners.
  • Collaborate with MLBAM to develop custom digital and social solutions.
  • Analyze and formulate custom research developed for sales purposes secured through League research vendors.
  • Help augment sales packages by procuring and developing assets and activation platforms with various internal NHL departments.

QUALIFICATIONS

The qualified applicant will have an undergraduate degree and a preferred minimum of 6 years experience in sports industry.  They must be a highly organized individual with the ability to multi-task in a deadline-driven environment.  Must be highly motivated and exhibit outstanding problem solving abilities.  Strong problem solving skills, excellent written and verbal communication skills and strong research skills necessary in this role.  High proficiency with Word, Excel and PowerPoint is a must.

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.  No emails or phone calls please.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. If neccesary, are you able to relocate at your own cost? (The NHL does not pay relocation fees).
2. Do you have the legal right to work in the United States?
3. What are your salary requirements for this position?
4. On average, how many hours per week do you spend working in Power Point?
5. When developing a promotional platform for a prospective advertiser or partner, what are 1 or 2 pieces of information that you usually look to get from the client before building out a proposal and concept?
6. Name one proposal or promotional concept that you are particularly proud of and why.
7. Do you have prior experience working in the sports industry? If you answered yes, please tell us where.
8. What makes you the right person for this role?


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Sales & Marketing: Promotions
50/50 Raffle Ticket Seller - New Jersey Devils (Newark, NJ)

Position Summary:

Prudential Center and the New Jersey Devils are seeking experienced and enthusiastic individuals to be Brand Ambassadors for our 50/50 Raffle Ticket Program. During every home game, the New Jersey Devils sell 50/50 tickets to help support our charity or a partnered charity for that particular night. Ticket sellers will be responsible for cash and credit transactions, meeting specific sales goals for each game, and dealing with face-to-face interactions of our Season Ticket Members and other fans.

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Must work all or most New Jersey Devil Home Games
  • Must have a hockey background and/or knowledge
  • Must be very outgoing and friendly while interacting with customers
  • Must have a background in Sales and/or Customer Service
  • Must have experience in dealing with cash and credit card machines

Educational Background Required:

  • High School Diploma

  • Currently enrolled in college majoring in Sports Management, Marketing, or something similar

Knowledge, Skills and Abilities:

  • Must be self-confident, resilient and possess a high energy level and enthusiasm; 
  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise. 
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 
  • Must have the ability and willingness to maintain an impeccable professional appearance;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;

 

Certifications

  • Certification Not Required

WORKING CONDITIONS

 

Travel Requirements

May be required to travel on rare occasions (20% travel)

Physical Demands

This position requires the ability to lift up to 25 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.


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Sales & Marketing: Ticket Sales
Marketing Event Staff- Little Devils Zone - New Jersey Devils (Newark, NJ)

Position Summary:

Prudential Center and the New Jersey Devils are seeking experienced and enthusiastic individuals to be Brand Ambassadors for our Little Devils Program. During every home game, the New Jersey Devils have an area where kids can become a member and play in a number of different activities. Little Devil Zone employees will be responsible for the maintenance of the zone and equipment, interacting with the kids with while in the zone, and managing cash and credit transactions for people purchasing new memberships.

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Must work all or most New Jersey Devil Home Games
  • Must have a hockey background and/or knowledge
  • Must be very outgoing and friendly while interacting with customers
  • Must have a background in Customer Service
  • Must have experience and enjoy working with children under 15 years of age
  • Must have experience in dealing with cash and credit card machines

Educational Background Required:

  • High School Diploma

  • Currently enrolled in college majoring in Sports Management, Marketing, or something similar

Knowledge, Skills and Abilities:

  • Must be self-confident, resilient and possess a high energy level and enthusiasm; 
  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise. 
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 
  • Must have the ability and willingness to maintain an impeccable professional appearance;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;

 

Certifications

  • Certification Not Required

WORKING CONDITIONS

 

Travel Requirements

May be required to travel on rare occasions (20% travel)

Physical Demands

This position requires the ability to lift up to 25 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.


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Sales & Marketing: Event Operations/Management
Field Marketing Event Staff - New York Rangers (New York, NY)

The Field Marketing Event Staff will work part-time across the tri-state area as a representative of the New York Rangers. Staff will interact and engage with event participants promoting the NY Rangers, their initiatives, and the sport of hockey.  Responsibilities include on-ice instruction, set up/breakdown of events, on-site knowledge of the event, conveying brand messaging and data collection.

Qualifications

The ideal candidate must be at least 18 years of age and must present themselves in a professional manner while interacting with players, parents and other event attendees. A strong knowledge of the New York Rangers and other MSG Sports teams is required. A strong hockey background and USA Hockey Coaching certification is a preferred. Must have flexible availability which will include weekends and evenings. Events will begin and conclude in either Tarrytown, NY or at Madison Square Garden. Applicants must provide own transportation to and from events.

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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Sales & Marketing: Game Operations/Presentation
Blue Crew On Ice - New York Rangers (New York, NY)
  • Shovel the ice during TV timeouts of all Rangers home games
  • Help coordinate on-ice intermission contests (set up props/signage and assist contestants on where to go along the way)

Qualifications

  • High level of ice skating ability (i.e. played at high school/college level)
  • Be prompt, with a flexible schedule
  • Professional and respectful
  • Ability to work in a high pressure environment
  • Energetic, enthusiastic and outgoing
  • Team-player
  • Presentable (i.e. well-groomed)
  • Punctual
  • Familiar with hockey
  • Be a Rangers Fan!

TIME COMMITMENT:

  • Available to work nights and weekends (start time: 1 hour before game time)
  • Must be available to work a minimum of 75% of all home games

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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Sales & Marketing: Game Operations/Presentation
Blue Crew Interactive - New York Rangers (New York, NY)
  • Entertain and energize crowds at all Rangers home games
  • Engage with fans during promotions on the ice and in the stands
  • Communicate directly with large groups of fans during Rangers home games
  • Work with other entertainers on special presentations
  • Represent the Rangers at a number of special events, viewing parties, clinics/ camps, charity events and promotional engagements

Qualifications

  • Be extremely energetic, in excellent physical shape and outgoing
  • Enjoy entertaining in a family-oriented environment, and be able to interact with large crowds, small groups and individuals, especially children
  • Be prompt, with a flexible schedule
  • Be a team player and have previous leadership experience in the sports or entertainment industry
  • Be a Rangers Fan!

TIME COMMITMENT:

  • Available to work nights and weekends (start time: 2 hours before game time)
  • Must be available to work a minimum of 75% of all home games

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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Sales & Marketing: Event Operations/Management
Director, Special Events - Prudential Center (Newark, NJ)

Position Summary:

The Director, Special Events is responsible for driving revenue by selling all available space in Prudential Center including but not limited to the arena floor, restaurants, concourses, clubs and other event space for Private and Special Events.  This will involve outbound sales initiatives, building relationships in the event planning industry, implementing lead generating strategies and identifying and pursuing target markets all in an effort to maximize sales.  Additionally, the Director, Special Events will oversee the execution of all events and ensure a high level of customer service. 

 Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities

  •  Develops and executes a solid sales and marketing plan that drives revenue for all available space.  This includes but is not limited to a focus on graduations, commercial shoots, product launches, filmings and corporate hospitality;  
  • Attends industry conventions, trade shows and meetings i.e., Biz Bash and other industry leading networking opportunities;
  • Liaisons with booking, event operations, marketing and the arena’s food & beverage partner to maximize opportunities:
    • Understand and identify booking windows
    • Develop customized menus based on client theme, interest and budget  
    • Understand all capabilities of each space including AV and furniture options
    • Utilize all available marketing assets to generate leads and sales
  • Works with the arena’s premium, sponsorship and group sales departments to identify leads and further develop current relationships into additional revenue opportunities;
  • Works closely with the event operations department on the planning, development and execution of each event at a world-class level;
  • Stays current on industry trends involving event planning and special events;
  • Develops and maintains a database of prospects;
  • Maintains strong relationship with clients during the coordination, execution, final payment and evaluation stages of services;
  • Achieves all budget and sales goals and execute required forecasts, analysis and reporting in a timely manner.

Specific Job Knowledge, Skills and Experience:

  •  5 – 7 years of related experience in sales in the hospitality/service/event/catering industry, or equivalent combination of education and work experience;
  • Previous experience in a convention center or arena/club/theatre environment a plus;
  • Strong sales skills required including experience with prospecting, cold calls, and negotiating skills;
  • Has knowledge and experience in food & beverage area;
  • Possesses an entrepreneurial and dynamic spirit;
  • Has a strong attention to detail and enforces high customer service standards;
  • Ability to communicate effectively with management team, guests and team members;
  • Must be flexible with schedule and able to work different shifts;
  • Proficient in computer software including Microsoft Office and CRM.

 

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.  Must have the ability to stand, sit, crouch, and bend throughout the course of daily activities, and the ability to work in various climates based on the environment.

Work Environment

This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.


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Sales & Marketing: Consulting/Strategic Planning
Manager, Sales & Marketing Strategy - Prudential Center & New Jersey Devils (Newark, NJ)

Job Description

Job Title: Manager, Sales & Marketing Strategy

Department:  Strategy

Reports To:  Director, Strategy

Prudential Center is a world-class sports and entertainment venue located in downtown Newark, New Jersey. Opened in October 2007, the state-of-the-art arena is the home of the National Hockey League’s (NHL) three-time Stanley Cup Champion New Jersey Devils, Seton Hall University’s NCAA Division I Men’s Basketball program, and more than 175 concerts, family shows and special events each year. Ranked in the Top 10 nationally by Pollstar, Billboard and Venues Today, Prudential Center is recognized as one of the premier venues in the United States and around the world, and welcomes 1.75 million guests annually.

 Position Summary:

Prudential Center and the New Jersey Devils are seeking a Manager, Sales & Marketing Strategy to drive our data analytics efforts and optimize our business practices. The candidate will work closely with the Ticket Sales and Marketing departments to develop, implement, and evaluate key initiatives in support of the organization’s revenue growth objectives. The Manager will be integral to increasing sales and marketing campaign effectiveness by leveraging analytics to drive actionable insights through the organization.

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Develops and implements customized strategies at the core of the Prudential Center and New Jersey Devils’ business including:

    • Driving incremental ticket sales, sponsorship revenue, sponsorship activation, and in-arena attendance;

    • Improving customer retention, marketing effectiveness, and branding efforts;

  • Leads the organization’s ticket sales analytics function across all core products (full season tickets, flex memberships, partials, groups, and individuals)

    • Conducts rigorous analysis to of the primary and secondary ticket sales market activity to provide strategic guidance on ticket sales pricing

    • Analyzes sales trends to provide data-driven insights and recommendations on key growth drivers

  • Drives the sales & marketing strategy for all ticket sales promotions throughout the season

    • Collaborates with the ticket sales department to determine sales objectives and ideate on potential promotions to achieve results

    • Leads the measurement and evaluation of ticket sales promotions to optimize sales & marketing effectiveness

  • Provides consultation and advice to business leaders on opportunities to optimize existing business practices

    • Manages the creation and on-going tracking of KPIs across all critical sales and marketing functions

Qualifications:

  • Bachelor’s Degree, top-tier college/university

  • 2-3 years’ experience at a major, top-tier management consulting firm, investment bank, or in a corporate strategy function at a large consumer-facing brand

  • Expertise in utilizing MS Excel to conduct rigorous data analytics

  • High-level proficiency in distilling complex analyses into simple actionable recommendations

  • Proficiency in leverage MS PowerPoint to communicate ideas

  • Passion for sports & entertainment

Knowledge, Skills and Abilities:

  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made;

  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;

  • Must have the ability to rise to the challenge and provide the hard work necessary to succeed;

  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise;

  • Must be self-confident, resilient and possess a high energy level and enthusiasm; 

  • Results and bottom-line oriented yet will possess sensitivity towards people and values;

  • Must have the ability and willingness to maintain an impeccable professional appearance;

  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

  • Must have a strong sense of self-awareness and emotional intelligence;

  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

  • Must be flexible & reliable team player, both within own department and within company as a whole;

  • Must possess a strong ability to manage one’s own time and prioritize tasks;

  • Must be a self-starter, detail-oriented and work well under pressure.

     

    Certifications

    Not Required.

    WORKING CONDITIONS

     

    Travel Requirements

    May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

    Physical Demands

    This position requires the ability to lift up to 10 pounds.

    Work Environment

    This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.


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Sales & Marketing: Marketing
Marketing Director - Prudential Center and New Jersey Devils (Newark, NJ)

Job Title: Marketing Director, NJ Devils                                                                         

Prudential Center is a world-class sports and entertainment venue located in downtown Newark, New Jersey. Opened in October 2007, the state-of-the-art arena is the home of the National Hockey League’s (NHL) three-time Stanley Cup Champion New Jersey Devils, Seton Hall University’s NCAA Division I Men’s Basketball program, and more than 175 concerts, family shows and special events each year. Ranked in the Top 10 nationally by Pollstar, Billboard and Venues Today, Prudential Center is recognized as one of the premier venues in the United States and around the world, and welcomes 1.75 million guests annually.

Devils Arena Entertainment, LLC. is an equal opportunity Employer (EOE).

Job Description:

If you live and breathe sports, entertainment, and marketing, we want to talk to you. The three-time Stanley Cup Champion New Jersey Devils is looking for an experienced Marketing Director. The successful candidate will proactively drive and assume responsibility for the overall marketing direction of the club, Ultimately, the Marketing Director role is responsible for driving Revenue and Recruitment across all marketing communications channels for The New Jersey Devils, with a primary focus on increasing Sales of Single Game Tickets, Merchandise, and Food & Beverage.

The Marketing Director will partner with the Executive Creative Director, Digital Marketing Director, and VP Strategy to develop, implement, track and optimize all Devils marketing campaigns across all paid/owned/earned media channels, including mobile, web/app, social, experiential, and grassroots. Through thought-leadership and vision, the Marketing Director must create and maintain a highly collaborative, positive, and performance-oriented marketing organization that promotes best-in-class solutions and world-class fan engagement. The ideal candidate must possess an in-depth understanding of current marketing trends and technologies and possess great creative instincts. S/He must also have a “Fan First” mindset.

Key Responsibilities:

· Grow the Devils Brand: Drive Revenue (Single Game Ticket Sales & Merchandise) and Recruitment (Devils Database and Little Devils Youth Club Registrants) via marketing leadership, strategic vision, and innovative tactics.

· Monitor local trends and develop best practices to maximize attendance (including leveraging NHL case studies & research)

· Lead development of annual Marketing Calendar for Devils, in partnership with VP Strategy and VP Ticket Sales & Premium.

· Grow the People: Provide marketing skills and managerial expertise to the company by building, developing and managing a world-class sports marketing team.

· Plan and negotiate all paid media – TV, print, radio, print, OOH, and experiential, partnering with VP Strategy to measure & optimize ROI for campaigns against agreed upon KPIs.

·  Partner with VP, Marketing Partnerships to develop strategic partnerships with local entities to drive brand reach and awareness in marketplace.

· Grow the Culture: See Company Values and Commitments.

· Protect the Devils Brand: Oversee the usage of Devils brand and its marks across all media & communications, working in partnership with the Creative Director

· Develop annual strategy & marketing plan, inclusive of all tactics and resource allocation necessary, to achieve Devils business goals and objectives.

· Direct implementation and execution of all marketing and service policies and practices.

· Ensure marketing activations are coordinated, meeting planned objectives and meet all expenditure requirements agreed upon during business planning process.

· Partner with VP Strategy to develop and manage retail pricing structures and sales promotions.

· Provide leadership in the development of partnership & sponsorship marketing deals & program activations.

· Partner with Strategy & Analytics team to oversee and direct market research, competitor analyses and customer service and retention (CRM) monitoring processes and initiatives.

· Manage day-to-day relationships with external agencies and partners.

Required Skills:

· Cross-functional Leadership.

· Strategic & Innovative Thinking.

· Entrepreneurial Mindset.

· Strong sense of Accountability.

· Financial Management.

· Fan Focus.

· Impeccable Organizational Skills.

· Attention to Detail.

· Collaborative Personality.

· Functional Marketing Expertise.

· Learning Orientation.

· Effective Presentation & Communication Skills.

· Coaching & Mentorship Orientation.

Desired Skills and Experience:

·  8-10+ years of experience in a marketing, sports & entertainment or related marketing role.

·  Bachelor’s degree from accredited college/university required.

·  Exceptional project and relationship management skills - deep cross-functional collaboration is required.

· Strong analytical and communication skills; ability to present ideas clearly and concisely.

· Passion for sports, entertainment, & pop culture.

· Excellent interpersonal skills; able to interact with Ownership, C-Suite Executives, colleagues, agencies, the community, and business partners of all demographics and professional levels.

· Demonstrable experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns.

· Strong analytical skills and data-driven thinking.

· Flexibility in working extended hours including nights, weekends, and holidays as required.

· Up-to-date with the latest marketing best practices in all aspects of marketing communications.

Working Conditions:

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend. This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events that may take place in the arena or offsite, including on weekends and/or holidays, may be required. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 8-10+ years of experience in a marketing, sports & entertainment or related marketing role?
2. Do you have a Bachelor’s degree from accredited college/university?
3. Do you have experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns?
4. Do you have experience developing and managing retail pricing structures and sales promotions?


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Sales & Marketing: Marketing
Marketing Coordinator - Prudential Center/New Jersey Devils (Newark, NJ)

Prudential Center and the New Jersey Devils are seeking an experienced Marketing Coordinator to assist in all elements of New Jersey Devils Marketing. This position will require the highest level of organization, creativity, and willingness to take risks to help the team and organization drive revenue and brand awareness.

 Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

 

  • Assists in the planning and execution of New Jersey Devils advertising campaigns to drive ticket sales; 
  • Develops and maintains relationships with media partners to place media, track advertising, and execute promotions;
  • Manages fulfillment of trade and promotional agreements as needed;
  • Submits internal creative requests to deliver ads in a timely manner; work closely with Creative Team and copywriter on look and tone;
  • Maximizes all internal media assets, including scoreboard, newjerseydevils.com, emails, social media, etc. to drive revenue and registration for programs;
  • Works closely with digital advertising team and marketing communications to ensure a holistic approach to all marketing messaging and ad campaigns;
  • Little Devils Youth Fan Club:
    • Responsible for all aspects of Little Devils, including but not limited to increasing membership, communication, contest development, events, overseeing Little Devils Zone on game days, and execution, advertising/promotion, etc.;
  • Grassroots Marketing:
    • Works with community and grassroots team to maximize lead generation opportunities at events in the community;
    • Assists with the sales and contesting message distributed to our rink partners via email.

 General Marketing:

  • Assists with the implementation of New Jersey Devils annual marketing plan;
  • Assists in the development of strategic alliances;
  • Manages and fulfill “added-value” contests and promotions;
  • Keeps the updated promotional calendar; assist with the planning and execution of all theme nights, fan giveaway ideation & ordering;
  • Other tasks and projects as business dictates and requires.

Educational Background Required:

  • Bachelor’s Degree;       

  • Minimum 2 years of professional experience, working in the Marketing Department of a sports franchise;
  • Ability to multi-task between concurrent assignments, prioritizes effectively, and adapt quickly to changing priorities and assignments;
  • Proactive planner with a sense of urgency, creativity, style and attention to detail.

Knowledge, Skills and Abilities:

  • Must be self-confident, resilient and possess a high energy level and enthusiasm; 
  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;
  • Must possess a strong research background and be an “out-of-the-box-thinker”;
  • Must have the ability to rise to the challenge and provide the hard work necessary to succeed;
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise; 
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 
  • Results and bottom-line oriented yet will possess sensitivity towards people and values;
  • Must have the ability and willingness to maintain an impeccable professional appearance;
  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

 

 Certifications

Not Required

WORKING CONDITIONS

 

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.


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Sales & Marketing: Marketing
Email Marketing Coordinator - Prudential Center/New Jersey Devils (Newark, NJ)

Prudential Center and the New Jersey Devils are seeking an email marketing coordinator to help support the vision for marketing automation and help drive strategy to enrich and enhance our marketable database.  This candidate will work closely with the Executive Director, Digital Marketing  to execute key initiatives in support of the goals for lead acquisition and database growth.  Candidate will also be integral to email data segmentation and to the creation of reporting and analytics used to measure email performance against industry benchmarks.

 Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Pull, segment, update, and manage email subscription lists working with data warehouse vendor;
  • Optimize current marketing application (Exact Target) and research new applications that may assist in accelerating our email marketing strategic initiatives;
  • Work with Marketing Project Manager to fortify our email request and execution process aligning all business stakeholders;
  • Work with Director of CRM and CRM Administrator to utilize CRM data in order to determine new data elements we should be asking our current and prospective customers;
  • Offer new creative elements we could incorporate into our e-mails to drive customer engagement working with creative, communications, and digital marketing teams;
  • Analyze and drive KPI’s for critical e-mail performance metrics such as deliverability, open and click through rates, conversion/bounce rates, and database growth over time;
  • Collaborate with Analytics department to test different elements of email campaigns to provide new actionable insights (A/B testing around subject lines, timing and frequency, offers/calls to actions);
  • All other duties as assigned.

 

Educational Background Required:

  • Bachelor’s Degree;

  • 2-3 years’ experience as email coordinator and campaign manager;
  • Prior experience supporting Direct Sales brands (tickets and products);
  • Passion for sports & entertainment (love of hockey, a plus).      

Knowledge, Skills and Abilities:

  • Two plus years of experience working with Exact Target, Marketo, or similar email marketing platform;
  • Experience with CRM, marketing automation, and ticketing platforms preferred;
  • Ability to present criteria to assist with list segmentation and database strategy;
  • Desires the opportunity to increase knowledge and skillset around email applications and analytics;
  • Basic knowledge of HTML or CSS a plus;
  • Any use of Amp Script to drive e-mail personalization using CRM data a plus;
  • Must be process driven and have the ability to over communicate status of all projects to stakeholders;
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise; 
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Results and bottom-line oriented yet will possess sensitivity towards people and values;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.

 

Certifications

Certifications in salesforce marketing cloud a plus, but not required.

WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.


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Sales & Marketing: Database Marketing/Analytics
Digital Marketing & Analytics Manager - Prudential Center/New Jersey Devils (Newark, NJ)

Position Summary:

The successful candidate will proactively drive and assume responsibility for the overall digital customer experience and digital marketing ecosystem, including on-going support of multiple internal business units, including Hockey & Event Marketing, CRM, Ticket Sales, Community Investment, PR, and all Partnerships & Sponsorship digital marketing support. Ultimately, this role is responsible for driving Revenue and Recruitment across all digital channels for both the New Jersey Devils and all Events/Concerts at The Prudential Center.

The Digital Marketing & Analytics Manager will develop, implement, track and optimize our digital marketing campaigns across all digital channels, including mobile, web/app, & social. This role will work alongside the internal creative team, and external agencies to drive engaging and effective content and messaging. The job requires an in-depth understanding of current digital marketing technologies and best-in-class creative, consumer engagement practices and industry trends. The Digital Marketing & Analytics Manager must utilize these technologies and knowledge to create the industry’s best in class interactive commerce and digital experience for our customers & fans.

 Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Plans, executes, manages and automates digital engagement & creative Marketing strategies;
  • Focuses on Life Cycle Stages (Acquires, Onboards, Engages and Retains); 
  • Evaluates and effectively markets by channel (CRM, Email, Web/App, Mobile, Social, Video, Partnership Platform(s);
  • Manages & Executes Paid, Owned and Earned Media verticals;
  • Develops digital marketing strategies and future growth to increase: traffic volume, marketable database, market share, conversions and wallet share;
  • Partners with Marketing managers (Devils/Pru) to build out A|B tests in ways that can be reported on consistently and accurately, utilizing salesforce marketing cloud;
  • Marketing Automation: Auto-Triggers based on onsite, email, engagement behaviors;
  • Monitors current booking trends and modifies marketing strategies to maximize revenue for single game ticket sales and entertainment events;
  • Works with all content producers, internal and/or outsourced, to deliver on the content plan, on time and on budget;
  • Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points;
  • Develops and optimizes user acquisition strategies based on a strong understanding of product features, analytics, marketing (customer segmentation, offer and creative messaging) and user experience/design;
  • Works with Executive Director, Digital Marketing to manage day-to-day relationships with external digital agencies and partners;
  • Collaborates with Partnership Marketing to ensure we are maximizing our digital assets and managing the activation schedule;
  • Measures all initiatives with quantitative metrics and inform communications with qualitative trends analysis;
  • Develops interactive commerce, functionality, content and analysis (website, responsive site design, mobile app, etc). Ensure content is accurate and updated in a timely manner as new additions/changes are made;
  • Actively monitors and initiates all website/ app landing page optimization and creative development;
  • Further grows, develops and leverages Mobile (APP) marketing initiatives;
  • Further develops, grows, maintains and leverages Social Media (Facebook, Twitter, Instagram, Snapchat, etc.) marketing initiatives and hashtag keyword strategies.

Qualifications:

  • Bachelor’s Degree required;

  • 1+ years of experience in a digital agency or related marketing role.

Knowledge, Skills and Abilities:

  • Exceptional project and relationship management skills - deep cross-functional collaboration is required;
  • Self-motivated with ability to work well in teams and cross-departments and with external partners, especially media and ad agencies;
  • Close attention to detail and follow-through in all responsibilities;
  • Excellent analytical and communication skills; ability to present ideas clearly and concisely;
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns;
  • Experience with digital marketing tools such as email service providers (ExactTarget preferred), social media, Omniture, Google Analytics (or similar programs) and ability to program HTML a plus;
  • Working knowledge of ad serving tools (e.g., DART, Atlas);
  • Strong computer skills (MS Office applications) required;
  • Creates and prepares various managerial reports for executive review.

 

Certifications

Not Required.

WORKING CONDITIONS

 

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.


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Sales & Marketing: Community Relations
Participant Development Manager- Oakland Ice Center - Sharks Sports and Entertainment (Oakland, CA)

Summary
The Oakland Participant Development Manager’s role is to search and secure new business in all areas as it relates to Oakland Ice Center, and promote grass roots ice sports in companies, communities and schools throughout the East Bay. The Oakland Participant Development Manager works closely with the Oakland Ice Center management team and the Sharks Ice Participant Development Manager to create awareness and develop programs that nurture existing and new grass roots initiatives at the Oakland Ice Center.


Major Areas & Representative Duties
• Administer all aspects of the grass roots “Free Use” program for the City of Oakland to maximize attendance and facility utilization, and ensure full compliance with management contract terms.
• Administer all aspects of the community donation requests in a manner that grows the reach of Sharks Ice participation.
• Sell and manage individual ice rentals including:
o Corporate and group events for team building and parties
o Private curling events
o Broomball bookings
o Adult hockey team practices
o Private skating events
o Other customized one-time activities
• Coordinate catering and other peripheral details for all bookings, promoting Food & Beverage and Merchandise sales at all times.
• Be the main point of contact with the San Francisco Bay Area Curling Club for corporate event coordination.
• Manage the Oakland Ice Center Birthday Party Program, including hire and supervise of a Birthday Party Coordinator and Party Captains.
• Create awareness of the San Jose Sharks to local communities.
• Responsible for day to day content and management of website, Facebook, Twitter and other social media outlets for the Oakland Ice Center.
• Develop advertising, posters, flyers, banners, brochures and announcements and assure that they are implemented for sales programs.
• Solicit and participate in internal and external sales promotions.
• Evaluate programs to determine their effectiveness and propose changes to insure continuous improvement.
• Act as the Manager on Duty as needed from time to time.
• Assist in ensuring all policies and procedures are properly implemented and followed.
• Know emergency procedures for facility and guests.
• Perform additional responsibilities as required.


Competencies and Qualifications
• Outstanding interactive skills that will support the organization’s efforts to develop an acclaimed and productive community ice rink facility and instructional/developmental program.
• Strong organizational skills.
• Ability to work independently.
• Excellent written and verbal communication skills.
• Strong team orientation, with ability to work well with youth and adults including parents and co-workers.
• Project a friendly, outgoing personality and enjoy being with people.
• Prior sales and program management experience and/or 4-year college degree in business, communications, marketing or other related field preferred.
• At least 3 years of prior supervisory experience a plus.
• Ability to work irregular schedule as required, including office hours, nights, weekends and holidays to ensure proper management of events and activities scheduled in arena.
• Exhibit Company core values.
 


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Ticket Sales
Inside Sales - Sharks Sports and Entertainment (San Jose, CA)

POSITION OVERVIEW
Sharks Sports & Entertainment is seeking a positive and passionate individual that is committed to becoming an industry sales leader. All Sales Consultants will be responsible for selling luxury suites, premium inventory, season tickets, mini plans and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for the sale of new full season tickets and partial season ticket plans
• Expected to prospect and qualify all potential sales opportunities
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• 100 outbound phone calls daily
• Provide excellent customer service
• Meet or exceed weekly and monthly sales goals
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Assist with Select-A-Seat events
• Complete 3-5 face-to-face appointments per week (show seats, give arena tours)
• Game night duties as assigned (visit clients, works sales table, etc…)
• Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
• Participate in sales driven arena events
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Ability to work as a team player
• Excellent customer service skills
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to work in a fast-paced environment
• Strong computer skills – including all Microsoft Office software programs
• Ability to attend all home games
• Desire to be a sales industry leader
• Ability to present sales material to potential clients


Corporate Values:

Corporate Values All Employees
SERVICE
We focus on the needs of customers, co-workers and community • We contribute to the well-being of the greater community through involvement
• We look for opportunities to deliver Plus One service contribute to the well-being of greater community through
• We exhibit humility and compassion for the needs, interests and thoughts of others.
• We deliver a wide range of events that appeal to our community in a safe and friendly environment.
• We consistently deliver experiences and solutions that exceed expectations.
PRIDE
We have a strong sense of passion for what we do, our workplace and our brand. • We know our business
• We are great at what we do
• We wear, display and respect the logo
• We overcome challenges and are resilient
• We continuously improve and maintain our facilities and services
• We create positive experiences for others
• We enjoy what we do
INTEGRITY
We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking. • We are always direct, open and honest
• We are transparent and effective in our communications
• We are accountable for our actions and decisions
• We earn the trust of each other
• We do what we say and say what we mean
• We give credit where credit is due
Respect
We treat others the way that we want to be treated. • We recognize that all our roles are important to the success of the organization
• We show up on time
• We consider how our actions affect others
• We honor work life balance
• We act through differences directly with people involved
• We are humble in victory, gracious in defeat
• We appreciate the diversity each person brings
I Am Dedicated
We are committed to making our organization the best in sports and entertainment • We do what it takes to get the job done
• We go above and beyond our regular job duties
• We maintain a positive attitude
• We rise to the challenge
• We strive to achieve and exceed our goals
• We are fearless in the pursuit of excellence
• We operate with a sense of urgency and accountability to deliver results
• We are proactive and innovative
Teamwork
We are cooperative and selflessly work toward achieving common goals • We share tools, information, skills and ideas with others to create success
• We actively listen
• We motivate others through example, positive energy and positive reinforcement
• We participate in activities that build camaraderie
• We have each other’s back
 

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Ticket Operations
Ticket Operations Manager - St. Louis Blues (St. Louis, MO)

Overview: 

The St. Louis Blues, Scottrade Center, and Peabody Opera House are St. Louis’ premier sports and entertainment facilities and amongst the busiest in the nation. Millions of visitors each year come through the turnstiles for St. Louis Blues Hockey, Broadway Shows, concerts from world-class performers, college basketball, and numerous family shows.  The Ticket Operations Manager oversees all aspects of Ticket Operations including daily Box Office activity and all internal and external sales fulfillments for events held at the facility.

Primary Functions:

  • Assist in Blues season event management including building all components on various TM systems, inventory control, plan purchase and renewal invoice procedures, online ticket management, and printing/mailing of all tickets.
  • Assist in the creation and management of Scottrade Center events, including creating various event scalings, building all components on various TM systems and completing final settlement of all events in conjunction with promoters, production, and operation management.
  • Maintain documentation on each event that consists of production kills, inventory potential, communication with all promoters, complimentary ticket vouchers, event audits, ticket inventory schedules, etc.
  • Maintain a positive rapport with promoters providing reports, assistance and information promptly and accurately upon request.
  • Review or perform balancing, depositing, and reporting of daily ticket receipts in conjunction with Finance Department.
  • Work in coordination with the Controller on accounting for all revenues collected for all events, on a weekly and monthly basis.
  • Provide excellent customer service with efficient Box Office window procedures, prompt responses to requests or communication, and coordination with the Guest Service department to resolve guest concerns and seat discrepancies.
  • Work in coordination with the Sales, Marketing & Sponsorship Departments to build offers/promotions on both Ticketmaster Host, and Account Manager.
  • Process all ticket requests and ensure positive ticket buying experience for the public.
  • Train and supervise Box Office personnel and provide necessary training and information to ensure that Box Office staff are well informed and properly trained in regard to policies and procedures.
  • Ensure all union policy is upheld and seller scheduling allows for fluctuations and applicable coverage.
  • Directly supervise seven or more employees in the Box Office.
  • Perform all other duties as assigned.


Qualifications:

  • Three to five years of box office experience in the theatre or entertainment industry.
  • Three to five years of experience with the Ticketmaster suite of products including Archtics, TM Host, Inventory Control, and Access Manager (including PID and Mobile Entry functionality).
  • Must be able to work independently, as well as train, manage, and motivate others.
  • Excellent verbal and written communication and documentation skills required.
  •  Candidate must be able to successfully handle multiple priorities in occasional high stress situations
  • Proficiency with Microsoft Office including Word, Excel, Outlook, PowerPoint, and Access.
  • Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment.
  • Candidate should have cash handling experience and experience in scheduling staff members.
  • Candidate must also have the ability to work with the public and possess conflict resolution skills.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working with the Ticketmaster Suite of software (Archtics, Host, TMOne, etc.)?
2. Do you have experience in accounting for all box office revenue taken in in a given day/month/year?
3. Have you had experience working with Mobile and PID functionality?
4. Are you proficient in the use of Microsoft Office, in particular Excel and Access?
5. Are you able to work irregular hours, including nights, weekends, and holidays?


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Sales & Marketing: Marketing
Senior Motion Graphics Designer - St. Louis Blues (St. Louis, MO)

Job Description

This position will develop complex animations in-line with current design trends in Adobe AfterEffects, Photoshop and Cinema4D to be used across many St. Louis Blues platforms, with a focus on in-game entertainment and web productions. Position will work closely with department colleagues, as well as other inter-department to ensure that all project objectives, including creative direction, branding guidelines, and required deadlines, are successfully achieved.     

 The incumbent should be a highly motivated and creative self-starter with an unparalleled work ethic and the desire to be the best. 

Responsibilities

  • Responsible for creation of game day graphics including feature titles, lower thirds, fan prompts, advertisements and stat pages.
  • Conceptualize, design and transform scripts and visualizations into fluid, highly effective motion graphic animations.
  • Design polished animations to be displayed on video board, LED ribbon, television, IPTV, web media player and new media.
  • Assist in devising new and creative in-game and in-arena entertainment, including on-ice promotions, video pieces, fan interactive elements, mascot skits, etc.
  • Work in conjunction with the Broadcast Department, Graphics Department and Video Production Department to maintain St. Louis Blues brand integrity .
  • Perform game night duties as assigned by management.

Qualifications

  • Bachelor’s Degree required in a related field;  Graphic design, Visual Effects/Motion Graphics.
  • Advanced knowledge of Adobe Creative suite is a must!  
  • Experience with Production equipment and software is a plus (i.e, Daktronics, Xpression, switchers, audio consoles, editing programs, lighting and cameras.)
  • 4 years of hands-on experience required or equivalent experience accepted.
  • Excellent time-management skills. Ability to juggle several projects at once, remain calm under pressure, and consistently contribute to a fun, fast paced environment with high expectations and tight deadlines.
  • Confident communicator with ability to work independently and/or collaborate effectively as part of a project team. Must be comfortable accepting feedback, alternate approaches, and specific direction.
  • Passion for excellence, attention to detail, and continual improvement. High degree of personal integrity and honesty. Desire to maximize the guest experience and quality of all projects. 
  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.

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Sales & Marketing: Database Marketing/Analytics
Data Architect - TD Garden/Boston Bruins (Boston, MA)

The Data Architect will play a central role in upgrading and modernizing the data infrastructure supporting the TD Garden & Boston Bruins system environments. The Data Architect will lead the development /integration of the following: data storage processes, infrastructure, analytic tools, data-warehouse and data governance for the business. In addition, the Data Architect will take a key role in training Delaware North analytic personnel on efficient coding processes and serve as a key liaison between Analytics, IT, and the Business Units for the data warehouse.

  • Data Architecture & Warehousing – Lead developer on initiatives for: logical designs of data mapping from data sources as well as data flow design for translating into centralized physical databases.
  • Data Governance – Works with internal stakeholders & third party vendors to develop the data governance models / standards as well as the ETL process based on the models.
  • Data Processes – Leads the maintenance and daily support for the data-warehouse through implementation and refinement of the ETL processes.
  • BI Integration – Oversees the mapping of the integrating process for data into BI Tools and Reporting Platforms from the data-warehouse.
  • Leads the development and ongoing support of the data-warehouse, data accuracy, process integrity, mapping, business rules, and synchronization between data-systems.
  • Key liaison between TD Garden & Delaware North IT for integrating data that feeds from the data-warehouse for BI Tools and reporting
  • Works with third party vendors and key internal stakeholders on developing the data-governance models. In addition, insures the models integrate with the ETL processes for the data-warehouse
  • Leads development on creating data-dictionaries of key tables and libraries within the data-warehouse. All other duties as assigned.

Qualifications:

  • Bachelor's degree, Master's degree preferred in Computer Science, Mathematics, Software Engineering or related field with 5-7 year's experience in related fields listed below:
  • Data architecture with data platforms (such as): Netezza, Teradata, Oracle, AWS, Cognos, SAS
  • SAS programming to maintain, develop advanced SAS techniques to write for optimal efficiency. Proficiency in SAS should include at minimum but not limited to: Base SAS, SAS DI Studio, SAS Visual Analytics, SAS Customer Intelligence Studio
  • Architecting and structuring high volume, various data integrations and services
  • Working on data governance initiatives
  • Modeling, segmentation techniques, survival methods, or other advanced inferential techniques.
  • 2+ years of experience with cloud based data services preferred
  • Thorough understanding and experience in structured programming methodologies
  • Strong SAS skills with deep understanding of how procedures & data-steps work
  • Understanding of how data-governance impacts data-mining and statistical modeling of the data

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years experience in data architecture with data platforms? Yes/No
2. Are you proficient in SAS? Yes/No
3. Do you have experience in modeling, segmentation techniques, survival methods, or other advanced inferential techniques? Yes/No


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