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Current available jobs in Sales & Marketing:


» Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Inside Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)
» Chicago Blackhawks First Stride Team-Part Time Seasonal - Chicago Blackhawks (Chicago, IL)
» Ticket Operations Coordinator - Chicago Blackhawks (Chicago, IL)
» Inside Sales Representative - Columbus Blue Jackets (Columbus, OH)
» Auction Assistant (Part-Time) - Columbus Blue Jackets (Columbus, OH)
» Mascot Services Assistant - Columbus Blue Jackets (Columbus, OH)
» Director, Corporate Sponsorship - Dallas Stars (Frisco, TX)
» Manager, Business Intelligence - Dallas Stars (Frisco, TX)
» 50/50 Raffle Sales Representative - Dallas Stars Foundation (Frisco, TX)
» Chariot Staff (Part Time) - Los Angeles Kings (El Segundo, CA)
» Ticket Seller - Box Office (Part-time) - Minnesota Wild (St. Paul, MN)
» Amateur Hockey & Fan Development Coordinator - Ford Ice Center - Nashville Predators (Nashville, TN)
» Account Executive - National Hockey League (New York, NY)
» Manager, Digital Marketing - National Hockey League (New York, NY)
» Data Analyst - National Hockey League (New York, NY)
» Sales Associate - New Jersey Devils (Newark, NJ)
» ACCOUNT EXECUTIVE, GROUP SALES - NEW JERSEY DEVILS & PHILADELPHIA 76ERS (Camden, NJ)
» Senior Art Director - New Jersey Devils/ Prudential Center (Newark, NJ)
» Part Time Hockey Instructor - Northwell Health Ice Center - New York Islanders Hockey Club (East Meadow, NY)
» Part Time Hockey Instructor - Iceworks - New York Islanders Hockey Club (Syosset, NY)
» Part Time Rink Guard - Northwell Health Ice Center - New York Islanders Hockey Club (East Meadow, NY)
» Director of Operations- Fox Theatre - Olympia Entertainment (Detroi, MI)
» Director, Live Entertainment - Rogers Place (Edmonton, AB)
» Blues Street Team - St. Louis Blues (St. Louis, MO)
» Premium Service Account Executive - TD Garden (Boston, MA)
» Street Team Member - The Rinks (Anaheim, CA)


Sales & Marketing: Ticket Sales
Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                    Ticket Sales Representative

Department:              Ticket Sales

Reporting:                  Director, Business Development

                      

Job Summary:

Under the direction of the Director, Business Development, the Ticket Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase both Season & Group ticket sales for the Arizona Coyotes, arena events, and other properties. Perform basic office functions as needed. Please Note: The Ticket Sales Representative position has consistently been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourly working up to 29.5 hours per week plus commission.

Key Tasks and Responsibilities:

• Sell ticket products including group tickets, season tickets, partial & mini plan packages, and individual event ticket products for the Arizona Coyotes, Gila River Arena, and other properties.

• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all Sales touch-point activities within the CRM system.

• Engage fans on game nights at the Sales Center to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

• Excellent communication skills, both written and oral

• Manage multiple relationships well

• Detail oriented and organized

• Aggressive, competitive and committed

• Highly motivated with a desire to be successful

• Effective time management skills

• Teamwork

Education and Formal Training:

• College degree required.

Experience:

• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:

• Daily use of Ticketmaster and Archtics software as well as Excel, Word, and Microsoft CRM

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you interested in beginning your career path in sports with the Arizona Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                   Inside Sales Representative

Department:             Ticket Sales, Service and Operations

Reporting:                 VP Ticket Sales & Service & EVP Ticket Sales & Strategy

Job Summary

Under the direction of the VP of Ticket Sales & Service & the EVP of Ticket Sales & Strategy, the Inside Sales Representative is responsible for selling and servicing new accounts, and creating new programs to increase both Season and Group ticket sales. The Inside Sales Representative position will work closely with our full time Business Development & Group Sales teams. This position is part time/hourly and will work from 3pm - 8pm.  

Tasks and Responsibilities:

• Sell Arizona Coyotes and Gila River Arena ticket products including group tickets, season tickets, partial & mini plan packages and individual event ticket products.

• Build relationships to provide repeat business while maximizing cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (80) out of season and (65) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other related lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all sales touch-point activities within the CRM system.

• Engage fans on game nights at the Ticket Sales Central and or upper level tables to build database and to support ticket sales promotional initiatives.

• Other duties as assigned.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Excellent communication skills, both written and oral. Effective listener.

• Ability to handle multiple projects and relationships.

• Effective time management skills. Detail oriented and organized.

• Natural aggressive approach and positive attitude.

• Passion and a commitment to achieve target sales and impact our business.

• TEAM oriented.

• Self-motivated – Self Starter. Highly motivated with a desire to be successful.

Education and Formal Training:

• College degree preferred.

Experience:

• Six (6) months sports related internship preferred.

Material and Equipment Used:

• Daily use of Ticketmaster, CRM, Archtics software and Excel.


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Sales & Marketing: Ticket Sales
Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)

The primary focus of this position is to develop you into a sales professional who will sell all ticket related products for the Carolina Hurricanes.  The emphasis will be on Full Season, Partial Plan packages and Groups.   One of the primary objectives of the Inside Sales Department is to develop future sales executives and leaders inside our organization. We are committed to providing members of our team with a strong foundation upon which you can build a career in the sports industry. You will benefit from an on-going training program where you will learn best practices, sales techniques and valuable skills that will help you be successful. 

JANUARY 2018 START DATE

Please note: this is a 9-month sales development program that will provide you the opportunity for promotion to a full time, senior level sales position. 

Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to full and partial season ticket packages and group ticket packages
  • Make 85+ cold calls/day from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking, social selling and effective research
  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
  • Represent the Hurricanes professionally on game night while interacting with clients and prospects at Hurricanes sales tables or seats visits.

Qualifications

  • Bachelor’s degree preferred
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Past experience or internships with a team, college or in the sales industry is preferred
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 
  • Must pass a criminal background check

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you had an internship or other past experience with a professional sports team or college athletics?
3. Do you have previous sales experience? If so, explain.
4. Would you be available to start January 3, 2018?


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Sales & Marketing: Fan Development
Chicago Blackhawks First Stride Team-Part Time Seasonal - Chicago Blackhawks (Chicago, IL)

This is a part-time seasonal position within the Chicago Blackhawks Fan Development Department. The Chicago Blackhawks prefer individuals that have a passion for hockey and are committed to increasing the sports exposure in the community.

First Stride is a program that allows students with floor hockey experience a chance to take the ice.  Schools will visit the new Chicago Blackhawks Community Training Center and participate in a learn-to-skate lesson followed by a classroom session. First Stride Team Members will be responsible for instructing 4th and 5th grade students in the Learn to Skate lessons at the MB Ice Arena.  

Duties/Essential Functions:

·         Facilitate on ice learn to skate instruction

·         Tie Skates and help students prepare to take the ice

·         Work with Head coaches to prepare comprehensive and effective lesson plans

·         Assist with on-ice Chicago Park District clinics throughout winter months

·         Assist Fan Development Department with special events at the MB Ice Arena

·         20 hours maximum per week.

·         Additional tasks as necessary.

  

Specific Abilities:

  • Responsible for presenting yourself in a professional manner and representing the Chicago Blackhawks positively in the community.
  • Organized with the ability to multi-task and problem solve in a fast paced work environment.
  • Hard working, detail oriented and results driven.
  • Strong leadership skills with the ability to be a team player.
  • Previous experience working with elementary aged students preferred (Camp counselor, coaching, teaching, etc.).
  • Previous marketing/promotional/event experience preferred.

Qualification Standards:

·         Minimum 18 years of age.

·         Possess a valid Illinois driver’s license.

·         Flexible schedule

·         Requires prolonged standing; ability to lift and carry up to 40 pounds.

·         Must be a proficient skater

·         USA Hockey coaching certification preferred.

·         Typical schedule will be between 9:00am-5:00pm on Tuesday, Wednesday, and Thursday 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you USA Hockey Coaching certified?


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Sales & Marketing: Ticket Operations
Ticket Operations Coordinator - Chicago Blackhawks (Chicago, IL)

Department: Ticketing & Customer Relations

Reports to: Vice President, Ticketing & Customer Relations, and Executive Director, Ticket Operations

Coordinate ticket sales department event set-up and maintenance, sales reports, commission reportss, process business complimentary ticket requests and assist with sales incentive contestsprograms.

Primary Responsibilities:

  • Participate in event creating process.
  • Operate in the TicketMmaster operating system (Archtics), entering a vast amount of data, including sales orders and customer contact data.
  • Monitor all event details to guarantee complete accuracy including ticket prices, game dates/times, opponents and all related ticket text and information.
  • Communicate and coordinate event creation and maintenance process with sales and service personnel to meet all sales and payment processing deadlines.
  • Assist with account reconciliation to guarantee complete accuracy to all ticket related revenue collection.
  • Prepare weekly/monthly ticket sales reports for season and group tickets.
  • Responsible for all daily upkeep of all TicketMaster reports.
  • Work on the traffic flow of paperwork from the sales department to the Box Office for payment/processing and follow up on any problem orders as needed.
  • Fulfill complimentary and paid ticket requests on a game by game basis for entire organization.
  • Generate renewal and playoff invoices for season ticket accounts.
  • Attend meetings with TicketMmaster.
  • Assist with ticket related issues in Box Office on game days.
  • Assist Vice President of Ticketing with administrative and clerical support when required.
  • Assist in all sales related functions and events as needed.

Qualifications & Requirements:

  • Bachelor’s degree preferred
  • Preferably 2-3 years of sales and/or services experience in a sports or hospitality industry
  • Excellent written and verbal communication skills
  • Proficient computer skill and experience with MS Office and ticketing systems, such as Archtics and Microsoft CRM preferred
  • Ability to multi-task and meet required deadlines
  • Ability and willingness to work evenings, weekends, and holidays as required by game and event schedule

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience with Archtics?
2. If so, how many years have you worked with Archtics?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Columbus Blue Jackets (Columbus, OH)

Summary

Responsible for generating new season ticket and group sales revenue from individual consumers and members of the Central Ohio business community.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Meet or exceed annual sales goals for both renewal and new business as established by management.

Identify and target potential season ticket and group outing customers.

Identify needs of each customer and present them with customized solutions utilizing the full menu of Columbus Blue Jackets ticket products.

Execute a required number of proactive and personal touch points with assigned customers throughout the year, including but not limited to personal outbound phone calls, personal e-mail correspondence, in-office visits and interaction at games and events.

Build value and increase customer loyalty by exceeding expectations, anticipating needs and providing 'wow' moments through unique, memorable and personalized experiences at Columbus Blue Jackets games and events at Nationwide Arena.

Become an expert on the ticket products and services offered by the Columbus Blue Jackets and Nationwide Arena to provide timely information and resolution to customer concerns and issues.

Maintain complete and updated profiles on all assigned accounts and prospects through consistent database reporting.

Work cooperatively with and alongside the Ticket Service and Retention team to ensure a smooth account transition process for full season ticket accounts once a new sale is complete.


Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; presents solutions that meet customer objectives; manages and documents sales process.

Achievement Focus - Demonstrates persistence and overcomes obstacles.

Job Knowledge - Competent in required job skills and knowledge including exhibiting a proven track record of personal sales success in selling products of similar nature and price point to individual consumers and corporate decision makers; exhibits ability to learn and apply new skills.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Ethics - Treats people with respect; works with integrity and principles; upholds organizational values.

Dependability - Commits to the hours of work necessary to reach goals, including evenings, weekends and holidays.


Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

Bachelor's degree from four-year college or university in Sports Management or business-related field is preferred; or equivalent combination of education and experience.

Physical Demands

While performing the duties of this Job, the employee is regularly required to talk or hear.  The employee is frequently required to stand, climb stairs, walk and sit.


Work Environment

The noise level in the work environment is usually moderate.

For additional information about this position, please visit: www.bluejackets.com/InsideSales

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Sales & Marketing: Fundraising/Major Gifts
Auction Assistant (Part-Time) - Columbus Blue Jackets (Columbus, OH)

Summary

The Auction Assistant must have a passion for non-profit fundraising. The primary role of the Auction Assistant is to support the fundraising platform for game nights and special events.

 Essential Duties and Responsibilities include the following. Other duties may be assigned.

Manage monthly charitable donations to assist fundraising efforts of qualified non-profit organizations

Assist with set up and staffing of Foundation kiosks on game nights

Create descriptions and photo gallery for auction items as well as auction winner information sheets

Support the Community Development Coordinator with inventory management

Assist with donor management

Ability to work game nights is required, along with non-traditional hours (including Foundation special events, nights, weekends)

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School Diploma or GED required; AND 0-2 years of experience and/or training in non-profit fundraising; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office software (Outlook, Word, Mail Merge, Excel, Power Point, Photo Shop).

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Sales & Marketing: Fan Development
Mascot Services Assistant - Columbus Blue Jackets (Columbus, OH)

Summary

The Mascot Services Assistant position serves as the primary alternate to Columbus Blue Jackets mascot, Stinger and mascot handler, Stinger SWAT. This part-time position provides support during all home games, community development programs, and other events as necessary.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide operational and logistical support to Stinger during all home games and scheduled events.

Perform as Stinger at designated appearances if Mascot Services Coordinator is unavailable or Stinger has conflicting appearances.

Assist the mascot with all game night responsibilities including being Stinger’s handler/assistant Stinger SWAT.

Be the spoken voice of Stinger, able to vocalize what Stinger’s thoughts and feelings are and communicate them to fans at games and appearances.

Maintain acceptable condition of costumes, props and signs.

Provide creative assistance to presentation, skits and related promotions.

Actively contribute to the overall Game Entertainment aspect to pump up the crowd by helping to create a positive and energetic atmosphere for our fans.

Ability to work flexible hours, nights, weekends, holidays and Blue Jacket home games, as needed.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); 2 years of mascot/character experience, either collegiate or professional is required; other skills such as juggling, unicycling, tumbling, stilt-walking, skating are a plus; or equivalent combination of education and experience.

Skating ability (hockey skates) is required. Hockey knowledge preferred. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?
4. How many years of ice skating experience do you have?


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Sales & Marketing: Corporate Sponsorship Sales
Director, Corporate Sponsorship - Dallas Stars (Frisco, TX)

JOB SUMMARY: This Director is responsible for prospecting, pursuing, and developing new corporate partnerships including signage, print, promotions, media, digital, hospitality, and youth initiatives.  This position will also be tasked with managing, renewing, and growing and existing book of business.  The Director will be instrumental in assisting the Vice President in the development and implementation of strategic departmental plans consistent with company objectives. 

ESSENTIAL FUNCTIONS:

  • Prospect, develop and maintain new business partnerships to accomplish sales goals
  • Manage existing accounts, recognizing high renewal rate each season
  • Explore and grow prospect list utilizing creative ideas for lead generation
  • Attend networking events to develop and maintain new professional relationships
  • Monitor marketplace, including local and national sports and entertainment properties
  • Document and track sales process through CRM maintaining extremely organized notes
  • Liaison with other departments to maximize cross-selling opportunities and share new ideas
  • Integrate available assets from Dr Pepper StarCenter, Dr Pepper Arena, Foundation and Texas Stars into relevant Dallas Stars partnerships

REQUIRED EDUCATION AND EXPERIENCE:

  • Bachelor’s degree required
  • 5+ years of relevant work experience in partnership sales
  • Strong prospecting, analytical and presentation skills
  • Excellent, professional written, verbal communication and interpersonal skills
  • Extremely detailed, motivated, and able to handle multiple tasks and prioritize goals
  • Ability to meet challenging sales objectives in competitive marketplace
  • Proven track record of personal and team achievement
  • Comfortable working with all personality types at the staff and management levels
  • Demonstrate creativity in the development on long-term strategic relationships 
  • Sufficient in Microsoft Office, PowerPoint, Word and Excel
  • Must be willing to work evenings and weekends as required and travel as needed.

Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate. 

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

DSE Hockey Club, L.P. is an Equal Opportunity Employer 


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Sales & Marketing: Advertising/Agency
Manager, Business Intelligence - Dallas Stars (Frisco, TX)

JOB SUMMARY:  This position serves the Dallas Stars Marketing division by providing relevant intelligence for all fan-facing and/or revenue generation initiatives undertaken within the scope of sales and marketing.  The goal for this position is to elevate Dallas Stars’ ability to monitor, report and act on available information to ensure the organization is keeping pace with NHL peers in the area of business analysis.     

ESSENTIAL FUNCTIONS:

  • Serve as a comprehensive information hub for revenue-generating and fan-facing initiatives undertaken by the Club
  • Develop (or build upon) basic, dashboard-level reporting infrastructure
    • Website
    • Email
    • Social media
    • Broadcast
    • Sponsorship
    • Ticket sales
  • Continue to advance Stars analytical capabilities to identify new revenue-generating and/or fan-creating opportunities
  • Provide department heads with monthly status reports or dashboards tailored to their area of focus
  • Conduct independent research on specific business topics that arise over the course of the fiscal cycle
  • Evaluate current technological infrastructure and identify areas where technology could be enhanced, added or replaced to create efficiencies
  • Act as a liaison between Stars information technology team and sales/marketing divisions to create a vision for technological infrastructure, and execute that vision as a team
  • Report and communicate direct revenue generating results from activities conducted within the role
  • Maintain professional working relationship with Stars staff 

REQUIRED EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in business, mathematics or data management
  • 2-4 years of business intelligence experience within the sports industry
  • Expertise and/or working knowledge of:
    • Statistics
    • Data warehousing
    • Data analytics
    • CRM systems (MS Dynamics)
    • Email systems (EMMA)
    • Ticket operations systems (Archtics)
    • Data visualization software (Tableau)
    • Website reporting software (Adobe)
    • API’s and integrations 
  • Willing to work long hours including weekends and holidays

Physical Demands and Working Environment

While performing the duties of this job, the employee is required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.


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Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Sales Representative - Dallas Stars Foundation (Frisco, TX)

JOB SUMMARY: This position will be the driving sales force behind the 50/50 Raffle Program benefiting the Dallas Stars Foundation.  A 50/50 raffle is a raffle that will take place at all home games of the teams in accordance with Texas law, where one lucky winner will receive 50% of the pot (after allowable expenses) from that night’s event, while the team foundation will receive the other 50% to be dedicated to their ongoing charitable efforts. This seasonal position will start in September and end at the end of the Dallas Stars Season (anywhere from April – June).

Key Responsibilities:

  • Game night selling of raffle tickets to Dallas Stars customers within the American Airlines Center in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash on a nightly basis.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.

 

Qualifications:

  • High school graduate (College graduate preferred)
  • Energetic personality with some level sales experience
  • Excellent verbal communication skills
  • Ability to be able to stand and walk for long periods of time in a hectic sports arena environment.
  • Non-traditional working hours are required for this position while teams are in market.  Must be able to attend at least 75% of each Dallas Stars home games.
  • Each game night commitment will be approximately 4-5 hours total, beginning 2 hours before the start of the game.
  • A passion for sports and/or charity work with a comfortable knowledge of the working environment in a professional sports arena.

Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an arena environment, with noise levels that can become considerably loud.

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

DSE Hockey Club, L.P. is an Equal Opportunity Employer


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Sales & Marketing: Fan Development
Chariot Staff (Part Time) - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

The LA Kings Chariot Staff team is a co-ed interactive group that represents the Los Angeles Kings organization at games and events throughout the community including charitable functions, hockey development events and promotional events.

ESSENTIAL FUNCTIONS:

  • Increase fan knowledge and hockey skills through fan development events.
  • Promote the Kings throughout local community at events (ex: Birthday parties, YMCA, Corporate events etc.)  
  • Execute hockey-related events at Kings Home Games (ex: pre game/post game skates & clinics and intermission skates)
  • Support as back up for coaches on and off the ice in Hockey Development programs such as Camps, Clinics, Events, Leagues and Teams.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Demonstrated knowledge and enthusiasm for the game of ice hockey.
  • Ice skating and hockey skills are a must.
  • Ability to teach the fundamentals of ice hockey and/or roller hockey.
  • Flexible schedule
  • Must be able to lift 50 lbs.
  • Must have reliable transportation to and from STAPLES Center and area hockey rinks
  • Excellent interpersonal skills.  
  • Must be able to follow instructions and problem solve with minimal supervision.
  • Must collaborate well in a team environment
  • Ability to stand or sit for long periods of time

QUALIFICATION STANDARDS:

Education:

  • High School Diploma or its Equivalency

Experience:

  • A minimum of 0-2 years of related experience

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description


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Sales & Marketing: Ticket Sales
Ticket Seller - Box Office (Part-time) - Minnesota Wild (St. Paul, MN)

The Box Office is group of dedicated individuals whose primary focus is to provide exceptional service to our guests and have fun while doing it!  We are a highly dedicated team who recognize our colleagues for their hard work and creativity in a supportive environment. Our Box Office Family consists of 6 full-time staff and up to 60 part-time staff.  

Who are we looking for:

We are looking for fun and friendly new team members who will be responsible for consistently providing amazing, timely and accurate service to all guests of our buildings. If you enjoy working with guests, want to be a part of an awesome team, and have the ability to multi-task while being extremely detailed, you should consider this position as your next great opportunity.  These positions will work evenings and weekends. 

Ticket Sellers at the Xcel Energy Center are responsible for assisting guests with the purchase of tickets for various events held at Xcel Energy Center, St. Paul RiverCentre and Roy Wilkins Auditorium.  This role is instrumental in providing information to guests on the various events as well as the arenas, and delivers exceptional customer service ensuring a quality experience for all guests.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Opens, closes and provides excellent customer service at ticket windows during event hours
• Sells tickets for events utilizing the Ticketmaster computerized ticketing system; at times roll tickets may also be used
• Maintains security of Charge Out, while counting and banding money received
• Balances drawer at end of shift and completes Seller Sheet
• At times will be assigned to answer incoming calls and dispersing accurate event information over the phone
• Assists with other various duties as needed

Education

  • High School Diploma/GED

Knowledge and Experience

  • 1 - 3 years of customer service or sales experience
  • Ability to use and operate Ticketmaster terminals and printers for processing of tickets sales, a plus
  • Detail oriented with demonstrated ability to effectively address, respond and process customer requests, inquiries and questions
  • Excellent customer service skills
  • Ability to work tactfully and helpfully with the public either through direct contact or telephone communication
  • Ability to work as a team member
  • Ability to accurately maintain cash drawer, strong money handling skills

Physical Demands

  • Ability to stand at Ticket Window throughout the day with some flexibility of sitting
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc

Local Candidates Only

Please no phone calls or emails inquiring about the position. 

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work evenings and weekends?
2. Are you available to work evenings and weekends?


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Sales & Marketing: Fan Development
Amateur Hockey & Fan Development Coordinator - Ford Ice Center - Nashville Predators (Nashville, TN)

Major Responsibilities/Activities:

  • Manage and oversee Fan Development events including Get Out And Learn! ice and street hockey clinics and Kids Club events
  • Coordinate preparation and execution of all aspects of Nashville Predators Kids Club
    • Create packages (rookie and all-star)
    • Retain year over year customers
    • Create new sales
    • Run Kids club tabling at all Nashville Predator events
  • Assist implementation of in-game experiences and ticket promotions (blueliner of the game, mites on ice and other pre/intermission/post game on ice events)
  • Manage, coordinate and execute all aspects of seasonal events such as female fan engagement (Hockey & Heels)
  • Manage the process of increasing participation in Amateur Hockey and Fan Development in middle Tennessee while achieving quantifiable goals set by the General Manager at Ford Ice Center
  • Assist with the in promotion and marketing of amateur hockey leagues to increase participation while reaching quantifiable goals set by the General Manager at Ford Ice Center.
  • Develops, recommends and implements policies, protocols and procedures affecting event planning and administration of amateur hockey and fan development programs.
  • Provide on-ice support as needed for department programming such as classes, clinics, tournaments and special events
  • Responsible for ensuring that all aspects of amateur hockey and fan development programs are professionally executed.
  • Responsible for ensuring registration targets for all amateur hockey and fan development programs are exceeded using a creative and hard-working approach.
  • Execute and manage the NHL and Nashville Predators EverFi/Future Goals program
  • Identify new grassroots development opportunities to meet department objectives
  • Contribute editorial to various publications re: amateur hockey and fan development.
  • Assist with development and growth of community relations.
  • Collaborate with various departments to maximize exposure and awareness of Youth Hockey & Fan Development programs
  • Other duties as assigned by the Manager, Amateur Hockey and Fan Development

Minimum Requirements:

  • Bachelors degree with preferred areas of study including marketing, business or sports management
  • Minimum of two (2) years’ experience in professional team sports environment or youth-serving organization
  • Demonstrated ability to creatively plan, coordinate and evaluate quality youth programs
  • Ability to work with children and young adults in a professional manner; upbeat and friendly personality with a passion to increase participation in the sport of hockey
  • Must possess excellent verbal, written, and communication skills; strong attention to detail, initiative and organization

·         Strong customer service approach with experience in multitasking with multiple work-intensive projects

·         Proactive planner with a sense of urgency, creativity, style and attention to detail

  • Must be comfortable working a flexible schedule in addition to normal business hours and home games, including weeknights, weekends and holidays

·         Candidates should be fluent in Microsoft Office software (Word, Excel, Outlook, Powerpoint)

  • Prior experience playing hockey preferred, but not required

·         Possess a valid driver’s license, possess a suitable driving history and be insurable by FIC’s insurance carrier.

·         As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.

 

Essential Physical Functions:

·         Lifting and handling heavy equipment and props up to 50 lbs. is required

·         Working under extreme deadlines under pressure.

·         Working extended hours, including nights and weekends.

·         Ability to skate and work on an ice surface.

·         Frequent lifting, bending, walking and handling and lifting heavy equipment up to 50 lbs. required.

·         Exposure to bright lights, extreme temperatures and loud noise.

·         Ability to stand in an upright position for continuous period of time. 

·         Excellent speaking and listening skills, requiring the perception of speech.


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Sales & Marketing: Client Relations/Customer Service
Account Executive - National Hockey League (New York, NY)

SUMMARY

Responsible for working closely with US Partnership Marketing Director(s) to manage a portfolio of US based Integrated Partnership Marketing relationships.

ESSENTIAL DUTIES

This position will:

  • Engage with a variety of League departments including, but not limited to, Events, Integrated Sales, Marketing, Consumer Products and Legal to support the execution of fully integrated activation plans associated with League and Partner strategic objectives on behalf of multiple Partners.
  • Assist with the logistical planning and fulfillment of Partner activations including sweepstakes/promotions, media plans, event and retail programs.
  • Create recap decks, manage the routing of premium licensed products and act as the onsite contact for assigned Partners at NHL Events to ensure Partner activations and in-stadium assets are executed as planned.
  • Manage ticket/suite fulfillment for assigned Partners as needed.

QUALIFICATIONS

The ideal candidate must have at least an undergraduate degree in business/marketing or a related field. A minimum of one (1) to three (3) years of partnership marketing, brand marketing, event marketing or sales experience with a sports/entertainment property or consulting/activation agency including specific responsibility for client services and revenue generation.  This position requires a pro-active, self-motivated individual with the ability to effectively manage multiple tasks and establish daily work priorities in a high-energy, team-oriented atmosphere. Candidates must have experience with (i) interacting with a variety of disciplines and levels within an organization, (ii) supporting the development and execution of successful activation plans and new revenue initiatives for Partners, (iii) assisting in the process of supporting aspects of Partner renewals, and (iv) managing a variety of complex tasks/projects simultaneously.  Demonstrated passion for sports and the sponsorship industry as a whole. Must be a team player with a positive, can-do attitude and an aptitude for relationship-building. Strong attention to detail, ability to multi-task effectively, and a proven track record of managing multiple concurrent projects. Digital literacy, including social media, presentation software skills, tracking documents, PowerPoint, Excel, Word, etc.  Strong analytical and critical thinking skills, decision-making capacity and problem-solving ability.
 

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.  NO EMAILS OR PHONE CALLS PLEASE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. If necessary, are you able to relocate at your own expense? (The NHL does not pay relocation fees)
2. Do you have the legal right to work in the United States?
3. What are your salary expectations for this position?
4. Do you have prior experience working on activation plans? If so, where did you gain this experience?
5. Do you have at least 1 to 3 years of experience in partnership marketing, brand marketing, event marketing or sales? If so, where did you gain this experience?
6. If you answered yes to the above, if this experience in sports/entertainment and/or consulting/activation agency?
7. What do you think is key to keeping clients satisfied?


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Sales & Marketing: Database Marketing/Analytics
Manager, Digital Marketing - National Hockey League (New York, NY)

SUMMARY

Can you convince people to do what you want with a few short words?  Can you motivate an action with an idea?  The NHL needs a creative, forward-thinking candidate with proven track record for producing digital campaigns that maximize ROI and get results.  This position will create campaigns for email and other paid digital platforms that will be designed to maximize traffic and revenue for internal business units and League partners.  It will work closely with Database, Email, Social, and Marketing teams to craft existing messages or create new CTA’s that meet goals of business units.

ESSENTIAL DUTIES

This position will:

  • Develop the digital content strategy and copy for campaigns around Growth Marketing, including narratives around customer acquisition, retention and lifecycle journeys.
  • Use data and analysis insights to develop ideas for current and future programs.
  • Produce multiple versions of campaigns for targeting, testing and optimization.
  • Create rewards and incentives for email and/or loyalty programs.
  • Work closely with database strategy team to create campaigns designed to grow email database.
  • Work closely with social and database strategy teams to create campaigns designed to grow social media following and reach.
  • Work closely with social and database strategy teams to ensure consistent messaging across email, social media and paid digital efforts.
  • Consult with partners and internal business units on content creation to keep messaging consistent and optimized.
  • Work with marketing, creative services and web designers to produce creative assets for email and other digital campaigns as needed.  
  • Manage timelines for content delivery and distribution.
  • Develop documentation as needed digital creative best practices, to include industry trends, competitive analysis and testing results, for the league and clubs.
  • Perform competitor analysis to stay apprised of industry efforts.
  • Stay current on industry trends and provide relevant insights to organization.

QUALIFICATIONS

The ideal candidate will have a college degree and at least 4-6 years of related experience, agency preferred.  They will have experience in copywriting for direct marketing businesses and creating results-driven paid campaigns across digital, specifically email.  Must have prior experience building testing plans and evangelizing testing and optimization within organization.  Experience with loyalty and retention programs preferred.
 

The qualified candidate will be a self-driven individual, who takes a creative and collaborative approach.  Must have strong written and verbal communication (including editing) skills. Should have the ability to quickly learn new technologies and have excellent time management skills with the ability to work effectively across departments and teams, in a time-sensitive, multi-tasking role.  Strong proof-reading and grammatical skills,  analytical skills, organizational skills, attention to detail, and follow-through.  Must be a highly motivated individual with the ability to work independently with discretion.

We thank all applicants for their interest in this position however only qualified candidates will be called for an interview.  NO EMAILS OR PHONE CALLS PLEASE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. If necessary, are ou able to relocate at your own expense? (The NHL does not pay relocation fees)
2. Do you have the legal right to work in the United States?
3. What are your salary expectations for this position?
4. Do you have at least 4 to 6 years of related work experience? If so, where?
5. Do you have experience copy writing for direct marketing businesses? If so, where did you gain this experience?
6. Do you have prior experience creating paid campaigns across digital, specifically as it relates to email?
7. Do you have experience with loyalty and retention programs. Please explain.


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Sales & Marketing: Database Marketing/Analytics
Data Analyst - National Hockey League (New York, NY)

SUMMARY

This position will support the digital marketing team across social media, email, and other digital platforms to analyze campaign performance for internal business units and League partners.

ESSENTIAL DUTIES / RESPONSIBILITIES

This position will:

  • Oversee creation of digital campaign recaps following tent-pole NHL events or programs, including analysis of organic social media posts, paid social media, search and other digital efforts, in conjunction with email campaigns and database growth efforts to measure impact of digital efforts and evaluate ROI.
  • Work with Manager of Digital Media to analyze all paid digital campaigns across social platforms to report on impressions, placements, and ROI.
  • Work closely with Analytics group as they report weekly on macro-trends and growth.
  • Identify micro-reporting needs on a daily basis. Report on trending content, keep social team informed of insights and identify opportunities to improve the performance of content
  • Liaise with social media coordinator to identify campaigns that need to be closely monitored and reported on throughout lifecycle for optimization and amplification opportunities.
  • Support internal and external business units for analysis of partner programs.
  • Monitor Club social activities for idea-sharing of top-performing campaigns.
  • Perform competitor analysis to stay apprised of industry efforts.
  • Stay current on industry trends and provide relevant insights to organization.

QUALIFICATIONS

The ideal applicant will have a college degree and at least 3 to 5 years of relevant work experience.  They should be highly motivated with the ability to work independently with discretion.  They should have excellent time management skills with the ability to work effectively across departments and teams, in a time-sensitive, multi-tasking role.  Must have strong analytical skills, written and verbal communication (including editing) skills, and excellent proof-reading and grammatical skills. 

The qualified applicant will have the ability to quickly learn new technologies and have experience with social media listening and monitoring tools.  Experience evaluating ROI on a variety of media and revenue goals as well as a high proficiency in Excel a must.  Experience with Tableau a plus.

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.  NO EMAILS OR PHONE CALLS PLEASE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. If necessary, are you able to relocate at your own expense? (The NHL does not pay relocation fees
2. Do you have the legal right to work in the United States?
3. What are your salary expectations for the position?
4. • Do you have at least 3 to 5 years of experience working with digital media? If so, where did you gain this experience?
5. • Do you have prior experience creating digital campaign recaps for events? If so, where did you gain this experience?
6. • On a scale of 1 to 10, (1 being the least) how would you rate your familiarity of Tableau?
7. • On a scale of 1 to 10, (1 being the least) how would you rate your proficiency of Excel?


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Sales & Marketing: Ticket Sales
Sales Associate - New Jersey Devils (Newark, NJ)

WHAT WE ARE ALL ABOUT:

With a proven track record for launching successful and long-term careers, the New Jersey Devils Sales Associate program provides entry-level sports & entertainment executives the opportunity to learn the business side of the professional sports from one of the industry’s most respected and well-connected leadership teams.

The Prudential Center and New Jersey Devils have created an unparalleled work environment - a fast-paced atmosphere that promotes fun, competition, career growth, and a work-hard play-hard mentality. Top sports leaders engage in consistent training and development through personalized one-on-one coaching, fostering personal and professional growth.

The Sales Associate program will build the strong foundation needed for a long and successful career on the revenue generating side of sports & entertainment, in positions such as:

  • Corporate Sponsorship Sales & Activation
  • Premium Seating
  • Sales Leadership (Manager, Director, Vice President)

Home to one of the industry’s most highly regarded executive teams led by Scott O’Neil, the Prudential Center has been a perennial top-ten nationally ranked arena. Hosting the 3-time Stanley Cup Champion New Jersey Devils, NCAA Division I Basketball, and every major concert tour, the Prudential Center will provide you access to it all! Situated just 20-minutes from downtown New York City, and home to some of the top ranked places to live in the United States, this is the perfect place to launch your career!

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Sell a full menu of ticket products for the New Jersey Devils and Prudential Center, including, but not limited to full, partial, single game suite and group ticket packages.
  • Sales outreach to lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Utilize social selling tools to generate new lead sources.

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of the Prudential Center to assist in closing new business and developing new relationships.

  • Take advantage of out of office appointments to get face-to-face with prospective buyers

  • Work different New Jersey Devils events and games as assigned to support ticket sales efforts and promotional initiatives. 

EDUCATIONAL BACKGROUND REQUIREMENTS:

  • Bachelor’s Degree

  • Concentration in business/sales/marketing/sports management or similar field is preferred

KNOWLEDGE, SKILLS, & ABILITIES:

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career on the revenue generating side of sports business.

  • Must be able to work evenings and weekends, as required.

CERTIFICATIONS:

  • Certification Not Required

WORKING CONDITIONS

TRAVEL REQUIREMENTS:

  • May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

PHYSICAL DEMANDS:

  • This position requires the ability to lift up to 10 pounds.

WORK ENVIRONMENT:

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.

For more information, please contact: Ted Glick, Senior Manager, Ticket Sales tglick@prucenter.com


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Sales & Marketing: Ticket Sales
ACCOUNT EXECUTIVE, GROUP SALES - NEW JERSEY DEVILS & PHILADELPHIA 76ERS (Camden, NJ)

WELCOME TO THE MOMENT!

Widely regarded as one of the top ticket sales programs in the sports business, the Devils and Sixers Account Executive of Group Sales position provides sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry. With a focus on consistent training and development through personalized one-on-one coaching, the Devils and Sixers Account Executive of Group Sales position will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.

Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the New Jersey Devils and Philadelphia 76ers are owned by an investor group led by Managing General Partner Josh Harris. The Sixers and Devils have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.


Position Summary: The New Jersey Devils and Philadelphia 76ers seek a self-starter who will be responsible for generating new group ticket sales and managing existing ticket sales accounts. It will be the Account Executives’ responsibility to deliver an enhanced fan experience by building a strong relationship and providing excellent customer service through customized communication and tailored benefits to match the needs of the customer.
 

Responsibilities:
• Generating group ticket sales through cold calling, networking, and face-to-face appointments;
• Sell all group inventory; tickets and registrations for Devils and 76ers events at the Wells Fargo Complex and The Prudential Center. Events include Games, Ice or Court Time, Clinics, Competitions, and Workshops hosted by the organization;
• Contacting existing qualified leads as well as generating new sales leads;
• Managing existing group sales accounts;
• Develop and maintain good-working relationships with both internal and external clients;
• Create and maximize Theme Nights;
• Meet and exceed established monthly and annual sales objectives and revenue goals;
• Make 60+ outbound sales calls on a daily basis;
• Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Philadelphia 76ers at assigned functions;
• Improve year-over-year fan satisfaction, retention rates, and associated revenue and profitability goals with defined account base;
• Build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, and other communication initiatives;
• Anticipate, respond to, and resolve all complaints, requests, and inquiries from defined account base and general fan base; handle difficult fans and situations in a calm and professional matter, ensuring that each fan interaction results in increased loyalty to the team;
• Ensure customer data and profile requirements are accurately and completely detailed for defined accounts in CRM system;
• Work closely with Ticket Sales, Box Office, Marketing, CRM and Research, Basketball Operations, Arena Staff, Game Presentation, PR, and Sponsorship to execute integrated programs;
• Work assigned sales, promotional and team events during games and outside normal business hours;
• Perform other duties and responsibilities as assigned.

Minimum Qualifications:
• At least 10 months experience as a top sales producer, preferably in Sports & Entertainment;
• A degree or diploma in business, communications, marketing, sports management or related field;
• Team player with the ability to handle multiple assignments in a fast-paced environment;
• Excellent verbal communication skills with a friendly and professional telephone manner;
• High comfort level making cold calls;
• Strong time management and organizational skills;
• Excellent written communication skills;
• Demonstrated ability to work independently and to self-motivate;
• Flexible and creative problem-solving skills;
• Proficiency in MS Word and MS Excel, CRM related software and ticketing applications preferred;
• Knowledge and passion for sales;
• Enthusiastic and outgoing personality;
• Preferably possesses a database of qualified group prospects;
• Flexibility in working extended hours including nights, weekends, and holidays as required.

Working Conditions:

Travel Requirements
May be required to travel on  game/event days.
 

Physical Demands
This position requires the ability to lift up to 10 pounds.
 


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Sales & Marketing: Marketing
Senior Art Director - New Jersey Devils/ Prudential Center (Newark, NJ)

Job Title: Sr. Art Director

Department:  Brand & Marketing

Reports To: Senior Director, Brand & Marketing 

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the GRAMMY Museum Experience Prudential Center, the Delaware 87ers, the Binghamton Devils, the Sixers Innovation Lab Crafted by Kimball, and renowned esports franchise Team Dignitas. Led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.

HBSE offers an energetic work environment built on collaboration, growth, and a quest to excel in everything we do. Prudential Center in downtown Newark, N.J. hosts more than 175 concerts, family shows and special events annually and is the fourth-ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fanbase. Prudential Center is also home to the brand-new GRAMMY Museum Experience, the first and only of its kind on the east coast.

The Philadelphia 76ers, with its state-of-the-art headquarters in Camden, N.J., is one of the most storied franchises in professional sports with three NBA championships and an iconic brand celebrating the past, present and future of the organization. Aiming to solidify its place as an industry leader and trailblazer, the 76ers became the first North American sports organization to acquire an esports franchise, Team Dignitas, in 2016. Meanwhile, the organization opened the Sixers Innovation Lab Crafted by Kimball in 2017 to foster entrepreneurialism and support rapidly growing, early-stage companies.

*Harris Blitzer Sports & Entertainment is an Equal Opportunity Employer (EOE).

Position Summary

This is more than a job, it is an opportunity to develop big ideas that can be experienced globally. The Senior Art Director will lead concept ideation, design and copywriting across the Brand & Marketing team. This role will lead a dynamic team of creatives in development of marketing assets across multiple channels – Digital, Social, TV, Print, in-game, interactive, etc. for the HBSE portfolio of brands. This role must possess strong leadership skills, superior attention to detail, strong organizational skills, impeccable design judgment, high emotional intelligence and time management skills.

Key Responsibilities

  • Conceptualize and create big and innovative marketing ideas that can live across channels and platforms
  • Lead creative initiatives, including brand identity and logo development, team campaign development, event development, presentation development, sales driving activations, in-game and arena experiences, apparel design, digital advertising and social engagement
  • Lead all Direct Reports across all properties to develop concepts & creative executions that meet or exceed predetermined objectives and strategies, based on creative briefs
  • Partner with Senior Director of Brand & Marketing in all aspects of creative execution, from initial concepts through production phase
  • Serve as Brand Ambassador communicating proper logo usage and brand standards to both internal and external clients

·       Grow the HBSE brands via creative marketing & design leadership, innovative concepts & tactics

  • Take complex concepts and products and bring them to life through creative storytelling and design
  • Manage projects and provide design direction working closely to guide and oversee the work of Creative Team
  • Provide quality assurance over all creative deliverables
  • Contribute to the development of the Creative Team's culture and quality design standards
  • Educate other team members, not exclusive to the creative team, through project development and performance management
  • Engage in new business presentations and creative development for potential clients, both internal and external
  • Oversee and elevate brand photography to maintain a compelling library of brand assets
  • Partner with Project Management team to drive on time, on strategy, on budget creative solutions
  • Produce layouts to communicate initial ideas and then follow through to delivering flawless executions
  • Recruit and oversee the appropriate photographers and artists, copywriters, and other creatives
  • All other duties as assigned

Desired Skills and Experience

  • 5-7 years experience in advertising agency, marketing firm, or design agency
  • Experience producing TV, Radio, Print, OOH, Digital/Social, & interactive design solutions
  • Management experience, leading an internal design studio or small creative team
  • Proficiency in applicable Mac software programs, including Adobe Creative Suite
  • Highly proficient in: Photoshop, InDesign, PowerPoint, Adobe Illustrator and Keynote a plus
  • A well-rounded portfolio of conceptual work, with strong design, color balance, photography, logo and typography skills
  • Self-starter personality with enthusiastic, “can do” attitude in accepting work/new challenges
  • Effective interpersonal skills
  • Unparalleled work ethic
  • Abilty to respond to a brief with a strategic creative solution that can be translated across channels
  • Proven experience overseeing ideas from inception to launch
  • Ability to take feedback and input and come up with solutions that keep the integrity of the ideas
  • Ability to easily articulate design decisions
  • History of self-initiated projects
  • Understands basic user-experience design and content strategy
  • Robust understanding of the design principles to driving results in an online environment
  • Experience working collaboratively across multiple departments
  • Possess excellent interpersonal skills
  • Experience and passion for sports and entertainment industry preferred

Certifications

Not Required.

WORKING CONDITIONS 

Travel Requirements

Travel required to Camden office on a TBD basis (<25% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices and/or the Philadelphia 76ers Training Complex but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required. 


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Sales & Marketing: Community Relations
Part Time Hockey Instructor - Northwell Health Ice Center - New York Islanders Hockey Club (East Meadow, NY)

New York Islanders - Part Time Hockey Instructor - Northwell Health Ice Center (East Meadow, NY)

                                                                                                     

Reports to Hockey Director                                                                                       

  

Responsibilities

·         On ice coach for all programming classes, house league and summer camp

·         Ability to follow a practice plan and guidelines set by Hockey Director

·         Ability to attract new players and be enthusiastic with young players 

·         Provide outstanding internal and external customer service

Qualifications

·         Knowledge of Hockey in Long Island area

·         Energetic individual with passion and interest in coaching

·         USA Coaching Level 1 required or ability to obtain

·         Prior coaching experience required

*Schedule varies – weekends and afternoons required

*Salary based on experience

*Start date immediately


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Sales & Marketing: Community Relations
Part Time Hockey Instructor - Iceworks - New York Islanders Hockey Club (Syosset, NY)

New York Islanders - Part Time Hockey Instructor - Iceworks (Syosset, NY)

                                                                                                 

Reports to Hockey Director                                                                                       

Responsibilities

·         On ice coach for all programming classes, house league and summer camp

·         Ability to follow a practice plan and guidelines set by Hockey Director

·         Ability to attract new players and be enthusiastic with young players 

·         Provide outstanding internal and external customer service

Qualifications

·         Knowledge of Hockey in Long Island area

·         Energetic individual with passion and interest in coaching

·         USA Coaching Level 1 required or ability to obtain

·         Prior coaching experience required

*Schedule varies – weekends and afternoons required

*Salary based on experience

*Start date immediately


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Sales & Marketing: Community Relations
Part Time Rink Guard - Northwell Health Ice Center - New York Islanders Hockey Club (East Meadow, NY)

Part Time Rink Guard - Northwell Health Ice Center - Official Practice Facility of the New York Islanders  

Description

Major Responsibilities:

·         In charge of maintaining discipline in skate area and immediate surroundings

·         Reports directly to rink manager

Qualifications:

·         High school education or any equivalent combination of education and experience which provides the required knowledge, skills and abilities

·         General understanding of ice rink operations

·         Must be able to skate forward, backwards and be able to stop

·         Pleasant and friendly personality

·         Successful completion of CPR and First Aid certificates required

·         Weekday and weekend hours required

To be considered, you must include the following:

  • Resume
  • Cover letter
  • Availability

Job Questions

  1. Do you live in Long Island, or surrounding area?
  2. Do you have knowledge of hockey and/or figure skating?
  3. What is your availability?

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Sales & Marketing: Event Operations/Management
Director of Operations- Fox Theatre - Olympia Entertainment (Detroi, MI)

The Director of Operations is responsible for overseeing all aspects of planning, organizing and managing services and event operations pertaining to the Fox Theatre and City Theatre ensuring high service standards are met. 
 
Key Responsibilities:

1.    In coordination with the General Manager, establishes and implements operational goals, budgets and strategic plans and monitors achievement of performance and profit objectives.

  1. Assures highest quality service program to ensure rebooking of events.
  2. Provides direction and policies to operating managers/supervisors including technical staff, external vendors and event related contractors. 
  3. Event Operations Management for the Fox and City Theatres:
  1. Liaisons with programming partner, private event departments, CBS Radio, other internal departments and touring companies/events
    1. Participate in scheduling crews; facilitate/order production equipment and supplies; report trucking activities
    2. Coordinate front of the house and back of the house set-ups & breakdowns
    3. Communicate and monitor concessionaire or touring caterer as needed
    4. Prepare and distribute production/event schedules and layouts to departments affiliated with presentations but not limited to maintenance, engineering, security, front of the house, marketing and finance
    5. Ensures that departments receive pertinent information for the most effective use of the facility and staffing
    6. Serves as a Day of Show contact for events in coordination with Production Manager(s) and General Manager
  1. In partnership with GM, manages operational relationship with Hockeytown Cafe
  1. Facility Management
    1. Conduct maintenance checks of the back of the house (including stage-house and shed) and the front of the house and provide feedback to operational departments
  1. Assists in planning and administration of services and activities involved in the maintenance and operations of the Fox and City Theatres including electrical, mechanical, plumbing equipment, custodial services, event-set-up (production) and grounds keeping (Hockeytown Café). 

c)   Coordinates operating activities with other departments (both internally within OEI/Red Wings as well as associated companies) and event related contractors to assure facility readiness and smooth operation of events.

  1. Provides direction and assistance to guests’ concerns, conducts inspections related to theatre (and restaurant) operations, and oversees the deployment of safety and emergency procedures as needed for public and private events
  1. Planning and Financial Management
  1. Assists in the preparation of the annual operating budget
  2. Recommends capital budgets for multi-year long-range repairs and improvements to the facility
  3. Authorizes the requisition of equipment and supplies within budget guidelines
  4. Research, review and recommend equipment and supplies required for the back of the house (and front of the house) operations, including house stagehand work calls.  
  5. Provides annual inventory of all equipment and maintains an up-to-date log of repairs, refurbishments and enhancements of the venue(s).
  6. Enforces facility operations policies and procedures; implements and enforces company policies and procedures
  7. Monitor ADA initiatives while seeking to continually improve practices
  8. In collaboration with internal colleagues, manage employee appreciation and assist with implementation of staff recognition and rewards

 
 
Supplemental Job Functions:

  1. Rotates as Manager on Duty for Public Events
  2. Assists at other venues/with special events as needed
  3. Coordinates and presides over operational staff meetings
  4. Performs other duties as assigned

 
 
Supervisory Job Functions:

  1. TBD

 
Minimum Knowledge, Skills and Abilities:

  1. Minimum of a Bachelor’s degree from a four-year college or university
  2. Bachelor’s degree in a related field
  3. Minimum of seven (7) years of supervision in the operation of a theatre or similar venue

(Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work)

  1. Well organized, self-starter capable of managing multiple priorities and resolving issues in a fast-paced environment
  2. Solid business acumen, management and problem-solving skills
  3. Provide and maintain excellent customer service assistance to internal and external clients
  4. Strong project management and time management skills
  5. Ability to act calm under pressure, well versed in conflict management and de-escalation skills; ability to develop and motivate staff
  6. Possess the highest integrity and ethical standards
  7. Ability to maintain relationships between other internal departments – helping to facilitate knowledge sharing
  8. Excellent written & verbal communications skills

Qualifications, knowledge, skills and abilities:

  1. Knowledge of sports and entertainment industry
  2. Knowledge of event production and staging as well as services required to produce carious types of events
  3. Knowledge of facility operating standards, building maintenance, custodial, personnel and office management
  4. Ability to reach and comprehend blueprints, drawings and other materials

 
Working Conditions:

  1. Irregular and extended hours including nights, weekends, and holidays
  2. Exposure to high noise level
  3. Frequent visual/auditory attention
  4. Work days that may meet or exceed twelve hours
  5. May require a long period of time on your feet including activities involving climbing
  6. Ability to lift up to 25 lbs.

 
The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.  It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or nonessential requirements.  Olympia Entertainment, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the employee.


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Sales & Marketing: Event Operations/Management
Director, Live Entertainment - Rogers Place (Edmonton, AB)

About Oilers Entertainment Group:

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be the global leader in Sports and Entertainment”

Mission Statement: “We deliver I remember moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

Role Summary:

Reporting to the AGM, Live Entertainment, the Director, Live Entertainment is responsible for actively contacting and working with prospective clients to develop relationships and sales opportunities for Oilers Entertainment Group. The Director, Live Entertainment will work closely with several internal departments to optimize revenue through the creation and delivery of new event opportunities.

Core Responsibilities and Duties:

  • Establish new revenue generating opportunities for Oilers Entertainment Group consideration; targeting events that help establish OEG on a national and international forum.

  • Create and grow a list to target top clients suitable to the Oilers Entertainment Group booking philosophy.

  • Develop relationships with organizers on a civic and provincial level like Edmonton Events, Edmonton Tourism, Hotels and Conferences to drive content for smaller events in Rogers Place and Ford Hall, as well as in future locations such as ICE District Plaza. In addition, meet with these leads to look for potential opportunities for OEG.

  • Work with the Booking Administrator to fill potential revenue generating dates and create community fulfillment or City of Edmonton event opportunities.

  • Handle incoming inquiries related to public and private event bookings at all OEG properties.

  • Oversee the general production of events with OEG Event Management team and the OEG Ticketing team. Liaise with shared services on branding, marketing and promotions of events at OEG properties.

  • Liaise with the event team on budgets, logistics, and event production on all one-off OEG events such as PBR, Oil Country Championship, Ivan Hlinka, etc. 

  • Build a Rentable Spaces Facility Package for internal and external clients which includes current photos and CAD’s. 

  • Create and build a technology package in parallel with Capital Projects for rentable spaces at Rogers Place. 

  • Develop presentations and sales materials for the AGM, Live Entertainment to present at Industry meetings, and to international prospects.

  • Create Executive summaries of the local entertainment scene to include club, smaller venues and festivals. 

  • Execute legal documents for venue agreements, insurance, cost estimates and Proformas.

  • Confirming agreements with AGM of Live Entertainment, and relaying information to client, prior to handing off event to an Event Manager.

Education, Experience and Skills:

  • 5-7 years’ experience within the Live Entertainment industry; specifically event sales in a large public facility/arena/stadium.

  • Post-secondary Certificate, Diploma or Degree in a related field preferred.

  • Experienced in financials, budgets and Proformas.

  • Experience working in a Hospitality environment will be considered an asset.

  • Event booking and logistics of events experience required.

  • Strong understanding of the Live Entertainment industry and its trends.

  • Demonstrated ability to build relationships and close deals.

  • A fan service approach to working with clients, awareness and responsiveness to client satisfaction.

  • Proven to perform well under pressure; manage multiple priorities simultaneously.

  • Must show very strong listening and communication skills.

  • Organized, independent and a creative self-starter, driven by results.

  • Strong administrative background with the ability to use MS Office Suite and Outlook Mail.

  • Proficient in drafting professional documents and professional correspondence.

  • Must be able to work evenings, weekends and holidays as required.

Next Steps:

Only those individuals moving forward in the hiring process will be contacted.


Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Marketing
Blues Street Team - St. Louis Blues (St. Louis, MO)

Job Summary

The Blues Street Team is a part-time staff position that will be responsible for executing street hockey clinics for the Street Blues initiative.  As a member of the Blues Street Team, you will be traveling throughout the greater St. Louis Area growing the sport of hockey by teaching children the fundamentals of the game at street hockey clinics in schools and youth centers.

Responsibilities/Tasks

· Set-up and execute Street Blues clinics based on provided curriculum within the greater St. Louis Area and surrounding communities. These clinics will be held at Schools, YMCA’s, Boys and Girls Clubs, Summer Camps and other youth based facilities.  There will be a curriculum manual provided that includes drills and games for the Street Team members to teach the children.

· Create a positive and encouraging atmosphere while teaching children the game of hockey at an introductory level.

· Promote the St. Louis Blues in a professional and respectful manner while leading these clinics.

· Other Responsibilities as assigned.

Requirements

· Qualified candidates must have knowledge of the game of hockey.

· Must be able to teach, encourage, and manage children ranging from elementary school to middle school.

· Candidates must be high-energy, positive, team players.

· Must pass a background check, pass a drug test, and have valid identification.

· All members of the Street Team are required to lift (25) pounds and perform some manual labor.

· Must have weekday, daytime availability.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What experience do you have with the sport of hockey?
2. What experience do you have with mentoring?
3. What is your availability?


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Sales & Marketing: Client Relations/Customer Service
Premium Service Account Executive - TD Garden (Boston, MA)

About Us

A global leader in hospitality and food service, Delaware North Companies, Inc. is one of the largest privately held companies in North America. The company has a strong reputation in its industries – hospitality, food service, travel and tourism, retail, gaming and entertainment- with more than 100 locations in the United States, Canada, Australia, New Zealand and England. Visit www.delawarenorth.com.

Our Exciting Work Environment

This position is located at TD Garden, located in Boston, MA. It is home to the NHL’s 2011 Stanley Cup Champion Boston Bruins and the NBA’s Boston Celtics. The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with a Pro Shop, four private restaurants, 89 executive suites, 1,100 club seats, and a multi-million dollar High Definition video scoreboard. Please visit www.tdgarden.com to learn more.

Responsibilities

  • Responsible for the overall relationship and retention of TD Garden’s highest revenue clients: retaining, cultivating, and stewarding corporations and personal licensees in hospitality contracts.

  • Delivers proactive account management by serving as the primary liaison between clients and the Premium Club/TD Garden by means of experience driven strategies and day to day task completion

  • Assists management team in managing risks and their fiduciary responsibilities by discovering client goals and objectives, proposing new business solutions and implementing services and products to fulfill client needs and objectives.

  • Acts as a liaison to all Premium clients, including but not limited to contract administration, special requests, ticketing, client events, invoicing and payment plans, and all member communications.

  • Oversee execution of the client amenities and services to optimize client experience and maximize sales profitability.

  • Respond to all inquiries from Premium clients that they are accountable for via email, letters, and phone calls.

  • Cultivate optimal client relationships by attending multiple TD Garden events and interacting with clients to maximize their event experience.

  • Oversee execution of the clients ongoing touch points that are associated with the clients’ contract stage.

  • Responsible for achieving and or exceeding a personal annual renewal revenue quota for contracts that are expiring and fall under their representation.

  • Responsible for reaching or exceeding budgeted financial goals in one or more of our key retention categories, including but not limited to: contracted business, early extensions, customer upgrades, and client on-sales of additional ticket purchases.

  • Work collaboratively with Client Development to achieve the annual Premium Plan.

  • Assist with the creation of new amenity programs and develop special events for Premium Club members including premium trips, skates, play on parquet, open practices, Red Sox outings , etc.

  • Collaborate with Client Development Executives to solicit referrals for the purpose of generating new sales leads.

  • Work efficiently with finance to insure annual collections and box office for clients ticketing needs.

  • Be assigned and accountable for the facilitation and administrator of special projects such as: recommendations on client communication, facilitating client research, liaison with external associations, event planning, Sportservice, Saleforce administration, amongst others.

  • All other duties as assigned. 

Qualifications

  • Bachelor's Degree or equivalant 

  • 3-5 years of sales and/or retention experience.

  • Ability to deal effectively with high end clients, strong organizational skills, strong interpersonal skills, strong communication skills, strong decision making skills

  • Detail oriented, diplomatic, empathetic, with exceptional customer service skills. Ability to close sales.


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Sales & Marketing: Promotions
Street Team Member - The Rinks (Anaheim, CA)

Overview:

This is a part-time position within The Rinks Marketing Department.  The Rinks Street Team consists of an energetic team of individuals who are enthusiastic and passionate about the sport of hockey and skating.  The Street Team will be responsible for support, instruction, implementation and promotion of various youth and adult hockey and skating programs including but not exclusive to; ice hockey, inline hockey, street hockey, ice skating and community focused events. Street Team members should be enthusiastic, outgoing, have a strong work ethic, and have the ability to work well with others while positively representing The Rinks and the Anaheim Ducks Hockey Club as ambassadors within the community.  

Responsibilities:

  • Implementation and instruction of the Anaheim Ducks Learn to Play Program. Teaching youth and adult participants the fundamentals of hockey and skating on both ice and inline rinks. Street Team members will assist with check-in, gear distribution and on-rink instruction.
  • Implementation and instruction of the Anaheim Ducks Top Flight Street Hockey League for participants with special needs. Teaching participants the fundamentals of hockey in a safe environment, providing direction and positive reinforcement.
  • Assist with on-rink instruction for various other hockey and skating programs including; Hockey Initiation, Try Hockey and Try Skating Events, Street Hockey, Adult Development Program, Summer Camps and Homeschool Programming.
  • Assist with preparations, support and promotion of community relations events hosted at The Rinks including but not limited to; Give Blood Play Hockey, Casey’s Cup, Fedorin Cup, and other Community Relations Skating Events.
  • Assist with various community based events designed to promote The Rinks and Anaheim Ducks. Street Team will be responsible for set-up, promotion and tear-down of booths, tables and other marketing related onsite assets.
  • Assist in managing and maintaining the quality of interactive marketing elements including street hockey, inflatables, and booth set-ups.
  • Drive The Rinks “Promotional Vehicles” to and from events.  Make sure vehicles are fully stocked with necessary items for event and unloaded at the conclusion of the event, ensuring the vehicles are kept clean at all times. 
  • Assist with other tasks on an as-needed basis.

Qualifications:

  • Minimum 18 years of age
  • Passionate about the sport of hockey, skating and the Anaheim Ducks
  • Organized with the ability to multi-task and problem solve in a fast paced work environment
  • Bronze-level (2+ years) hockey or skating experience required
  • Hard working, detail oriented and results driven
  • Strong leadership skills with the ability to be a team player and enjoy working in a team environment
  • Excellent interpersonal skills, customer-service oriented
  • Previous marketing/promotional/event experience is preferred
  • Previous coaching experience is preferred
  • Possess a valid driver’s license, automobile liability insurance and a good driving record
  • Flexible schedule – must be able to work nights/weekend and holidays as required
  • Requires prolonged standing; ability to lift and carry up to 35 pounds
  • Must be willing and able to work in outdoor conditions

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have Bronze level (2+ years) hockey or skating experioence?
2. Are you available to work a flexible schedule - Nights, weekends and holidays?
3. Do you have a valid driver's license, automobile liability insurance and a good driving record?


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