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Current available jobs in Sales & Marketing:


» Director, Database Systems and Strategy - AEG Sports/Los Angeles Kings (El Segundo, CA)
» Director of Ticket Operations - Arizona Coyotes Hockey Club (Glendale, AZ)
» Arizona Coyotes Foundation 50/50 Raffle Sellers - Arizona Coyotes Hockey Club (Glendale, AZ)
» Group Sales Account Executive - Arizona Coyotes Hockey Club (Glendale, AZ)
» Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)
» Account Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)
» Season Ticket Account Executive - Boston Bruins (Boston, MA)
» Game Night Staff - Marketing & Promotions (part-time) - Boston Bruins (Boston, MA)
» Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)
» Fans Voice Survey Researcher-SEASONAL - Chicago Blackhawks (Chicago, IL)
» Foundation Director - Chicago Blackhawks (Chicago, IL)
» Coordinator, Game Presentation - Chicago Blackhawks (Chicago, IL)
» Chicago Blackhawks Fan Development Team-Seasonal/Part Time - Chicago Blackhawks (Chicago, IL)
» Chicago Blackhawks Street Team Member (Part Time/Seasonal) - Chicago Blackhawks (Chicago, IL)
» Corporate Development Account Executive - Columbus Blue Jackets (Columbus, OH)
» Ticket Seller - Dallas Stars (Frisco, TX)
» Box Office Representative (Part-Time) - Florida Panthers (Sunrise, FL)
» Video Producer + Editor - Florida Panthers (Sunrise, FL)
» Sales Associate - Florida Panthers Hockey Club (Sunrise, FL)
» Panther Patrol - Florida Panthers Hockey Club (Sunrise, FL)
» Director, Ticket Operations - Las Vegas NHL Franchise (Las Vegas, NV)
» Account Executive, Ticket Services - Las Vegas NHL Franchise (Las Vegas, NV)
» Supervisor, Community Relations - Los Angeles Kings (El Segundo, CA)
» Community Realtions Associate - Part Time - Los Angeles Kings (El Segundo, CA)
» Manager, Hockey Development - Los Angeles Kings (El Segundo, CA)
» Mascot Associate - Los Angeles Kings (Los Angeles, CA)
» Youth Hockey and Fan Development Coordinator - Nashville Predators (Nashville, TN)
» Box Office Associate - Nashville Predators (Nashville, TN)
» Box Office Coordinator - Nashville Predators (Nashville, TN)
» Fan Development Representative - Nashville Predators (Nashville, TN)
» Coordinator, NHL Events (4 MONTH TEMPORARY POSITION) - National Hockey League (New York, NY)
» Ticket Sales Academy- Invitation Only - New Jersey Devils (Newark, NJ)
» Manager, Premium Parnterships - New Jersey Devils and Prudential Center (Newark, NJ)
» Youth Hockey Camp Counselor - New York Rangers (New York, NY)
» Account Executive, Integrated Solutions - NHL Enterprises Canada, L.P. (Toronto, ON)
» Account Executive, Global Partnerships - NHL Las Vegas (LAS VEGAS, NV)
» Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)
» Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)
» Coordinator, Business Services - Prudential Center and New Jersey Devils (Newark, NJ)
» Marketing Director - Prudential Center and New Jersey Devils (Newark, NJ)
» Coordinator, Corporate Partnerships - Prudential Center and New Jersey Devils (Newark, NJ)
» CRM Certified Administrator - Prudential Center/New Jersey Devils (Newark, NJ)
» CRM and Training Coordinator - Prudential Center/New Jersey Devils (Newark, NJ)
» Event Coordinator - Rochester Americans (Rochester, NY)
» Ticket Sales & Service Office Team Member - Rochester Americans (Rochester, NY)
» Sponsorship Assistant - Rochester Americans (Rochester, NY)
» Game Presentation Seasonal Employee - Rochester Americans (Rochester, NY)
» Game Presentation Coordinator - Rochester Americans (Rochester, NY)
» Public Relations and Community Relations Employee - Rochester Americans (Rochester, NY)
» 2016/2017 Sharks Foundation 50/50 Raffle Seller - Sharks Sports and Entertainment (San Jose, CA)
» Blues Street Team - St. Louis Blues (St. Louis, MO)
» Social Ambassador - Part Time - TD Garden (Boston, MA)
» Digital Website Producer - TD Garden and Boston Bruins (Boston, MA)
» Consumer Business Intelligence Analyst - TD Garden/Boston Bruins (Boston, MA)
» Campaign Manager - TD Garden/Boston Bruins (Boston, MA)
» Campaign Specialist - TD Garden/Boston Bruins (Boston, MA)
» Data Architect - TD Garden/Boston Bruins (Boston, MA)
» 50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)
» Game Night Staff - Marketing (Part-Time) - Washington Capitals (Washington, DC)


Sales & Marketing: Database Marketing/Analytics
Director, Database Systems and Strategy - AEG Sports/Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Director, Database Systems & Strategy will be responsible for the maintenance, management and development of all AEG Sports database systems and related applications, including data warehouse and Customer Relationship Management system. This person will be integral in working as a conduit between all departments within our teams and helping to better integrate data across the organization, including identifying ways to use data within our BI tools to help grow revenues or improve efficiency across all areas of our business.

ESSENTIAL FUNCTIONS:

  • Develop and implement the AEG Sports data strategies
  • Work with data warehouse provider to ensure all data is aggregated appropriately, that we maintain high standards of data quality and that all ETL processes are monitored and report accuracy is maintained
  • Manage the day-to-day operation of the existing database applications, work with suppliers and support database users for our teams
  • Develop and improve use of the CRM platform by all members of our organization, including additional staff training, feature development and reporting
  • Gather and document requirements for new database systems, enhancements to existing systems and vendor identification
  • Work on the development of customer segmentation strategies
  • Work with department heads to ensure all data needs are met
  • Work with other entities of our company to ensure that data back-up, security and recovery plans are set
  • Assist in the analysis of our data to improve sales and marketing performance, while looking for new opportunities to utilize our data for increased profitability
  • Assist in developing and maintaining effective team work within departments and offices of AEG worldwide
  • Undertake other duties as requested by the VP, Digital Strategy & Analytics
  • Lead the data structures and integrations of data within our Business Intelligence software to improve consumer modelling and reporting

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Knowledge and experience of automated data import and export processes

  • Experience with working with ticketing or transactional data

  • Excellent communication skills, both written and verbal and proven ability to form effective working relationships with all levels of staff

  • Team player who enjoys working in a high achieving and innovative environment, with a commitment to be top of class in sports

  • Demonstrated leadership abilities

QUALIFICATION STANDARDS

Education:

  • Bachelor of Arts/Sciences Degree (4-year) in a technical area   

  • Advanced degree preferred

Experience:

  • 7 years of related work experience

  • Administration and development of CRM platform such as MS CRM, Salesforce or Onyx.

  • Database design and structuring experience, with multiple years’ experience working with relational databases

  • Experience with writing queries in SQL, creating stored procedures, maintenance plans and database performance optimization  

  • Experience with a Business Intelligence software such as SAS

  • Experience with working with ticketing or transactional data

  • Excellent communication skills, both written and verbal and proven ability to form effective working relationships with all levels of staff

  • Team player who enjoys working in a high achieving and innovative environment, with a commitment to be top of class in sports

  • Knowledge and experience of automated data import and export processes

Preferred Qualifications:

  • Experience with AWS and Redshift

  • Familiarity with technologies like PostgreSQL, Apache Spark, Mongo or Hive a plaus

  • Experience in a professional sports environment

  • Familiarity with email marketing platforms like Adobe Campaign, Exact Target or Eloqua

  • Knowledge of data protection legislation

  • Structured, organized thinker, with a commitment to quality, who is proven to problem solving and critical thinking skills.

  • Management of staff


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Sales & Marketing: Ticket Operations
Director of Ticket Operations - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:            Director of Ticket Operations

Department:       Ticket Sales, Service & Operations

Reporting:          EVP Ticket Sales & Strategy and Chief Financial Officer

Job Summary

The Director of Ticket Operations will direct, manage and supervise the ticket office including staffing, event operations, cash control, financial reporting, ticket inventory management, ticket distribution and third party/vendor relations. Also, responsible for event setup and all aspects of the Archtics ticketing software as it relates to hockey events. This individual will be expected to handle customer service issues relating to seat locations, payments, and general guest experience.

Tasks and Responsibilities:

• Manage ticket office operations for Club with a focus on driving revenue with all ticket products.

• Manage and supervise two full-time and two part-time Ticket Office team members.

• Participate in leading analytics platforms related to ticket sales and service.

• Manage operation of Club’s variable and dynamic pricing strategy with Coyotes Analytics team.

• Responsible for all financial reporting relating to ticketing.

• Create and manage annual department budget.

• Establish and review operational policies and procedures for ticket office operations.

• Balance, deposit and report all daily box office receipts.

• Facilitate smooth relationship between ticket sales/premium seating sales/corporate sales and ticket operations to ensure ease of sales process.

• Act as chief liaison for vendors and customer service inquiries.

• Represent the department at weekly company management meetings and other meetings as necessary.

• Other duties as deemed necessary or as directed.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Advanced knowledge of computerized ticket sales, preferably the Ticketmaster system.

• Significant successful compatible Ticket Office operations experience and/or business experience.

• Possess knowledge and experience using Ticketmaster Live Analytics.

• Excellent skill in developing and managing department budgets.

• Strong math aptitude and ability to attend to detail.

• Proven effective management of multiple related areas.

• Demonstrated ability and experience developing and coordinating multi-faceted plans and issues.

• Proficient with Microsoft Office, with emphasis on Excel and Word.

• Demonstrated sound organizational, coordinating and personal interface skills.

• Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors.

• Proven job reliability, diligence, and dedication.

• Must be flexible with working nights, weekends, and holidays.

Education and Formal Training:

• Bachelor Degree preferred.

• Advanced course on the TicketMaster ticketing and bar coding system.

• Proficient in Archtics software.

Experience:

• A minimum 6 years computerized box office management experience or any equivalent combination of education and experience.

Material and Equipment Used:

• Office equipment: copier, computer/keyboard, telephone, fax, and ticket printers.

• Ticketmaster ticketing system.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1-2 years’ experience with TM PriceMaster or similar dynamic ticket pricing models? [Respond Yes or No, then explain as necessary.]
2. Do you have at least 5 years’ experience setting up events on Ticketmaster, including season, partial, group, single and playoff games, as well as live events such as concerts? [Respond Yes or No, then explain as necessary.]
3. Do you have experience in implementing best practices in data capture campaigns on event nights? [Respond Yes or No, then explain as necessary.


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Sales & Marketing: Community Relations
Arizona Coyotes Foundation 50/50 Raffle Sellers - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                    Arizona Coyotes Foundation 50/50 Raffle Sellers

Department:               Arizona Coyotes Foundation

Reporting:                  Manager, Arizona Coyotes Foundation

Job Summary

The Arizona Coyotes Foundation 50/50 Raffle Seller will play a crucial role within the organization’s game day operations. During each home game, 50/50 raffle tickets are sold to fans at Gila River Arena with the proceeds benefiting the Arizona Coyotes Foundation. This position requires an outgoing, high-energy and enthusiastic personality as sellers will be asked to approach fans attending the game on the concourse and suite levels. This is a great part-time job for someone eager to break into the industry and gain experience in sales and working with a non-profit agency.

Tasks and Responsibilities:

• Manage pre-game set up for designated raffle tablets.

• Comfortably handle large cash transactions, credit card machines and the sale and distribution of 50/50 raffle tickets throughout your work shift.

• Work to engage fans and staff to spread awareness of the 50/50 raffle program and the Arizona Coyotes Foundation by approaching fans.

• Problem solve quickly and efficiently. Answer questions fans may have about the 50/50 raffle program.

• Responsible for meeting and/or exceeding designated sales goals per game.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Must be 18 years of age or older.

• Prior cash handling experience required.

• Ability to interact positively with large fan base and work independently.

• Self-starter who will consistently challenge oneself to increase their individual 50/50 raffle ticket sales.

• Strong interpersonal and verbal communication skills.

• Strong sales skills; a background in sales or marketing is strongly encouraged.

• Candidate must be willing to work nights, weekends and holidays as necessary. Shifts are approximately 5 hours each and take place during Arizona Coyotes home games.

• Must be able to stand/walk for long periods of times. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Candidate will be subject to a background check and credit check.

Education and Formal Training:

• Must have a High School Diploma or equivalent education.

Experience:

• Prior cash handling experience required.

• A background in sales or marketing is strongly encouraged.

Material and Equipment Used:

• Tablets and other Credit Card processing devices as assigned.


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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:               Group Sales Account Executive

Department:         Ticket Sales & Service

Reporting:            Group Sales Supervisor & Vice President of Ticket Sales & Service

Job Summary:

The Group Sales Account Executive is responsible for selling group, season, partial & special event tickets for the Coyotes, ASU, and Gila River Arena and other projects as assigned.

Tasks and Responsibilities: 

  • Identify new group sales opportunities by prospecting current and past clients, cross selling, true dedication to prospecting and hosting in-arena appointments at Gila River Arena

  • Build and strengthen relationships with existing and new group accounts

  • Continually grow revenue in your assigned group category. Maximize renewals and incremental opportunities

  • Ability to work multiple tasks and create new group theme nights each season.

  • Performing group related responsibilities, including entertaining clients and fulfilling group theme night experiences and/or commitments

  • Involvement in game day activities, promotions for the Coyotes as well as outside functions including luncheons, networking events, business shows, conventions, etc.

  • Make a minimum of 65 quality outbound calls each day. Each qualified outside appointment equals 15 calls

  • Meet a minimum number of weekly out of the office and/or in-arena meetings

  • Meet and exceed all weekly, monthly and yearly sales goals for the Coyotes and related events

  • Cross Sell Gila River Arena shows and events

  • Other duties as assigned by the Group Sales Supervisor or VP of Ticket Sales & Service

Required Knowledge/Skills/Job Qualifications:

  • Excellent communication and organizational skills, with the ability to develop creative ways to increase revenues

  • Ability to handle multiple projects

  • Effective time management skills

  • Natural aggressive approach and positive attitude to maximize incremental sales opportunities

  • Passion and a commitment to achieve Target and impact our business

  • Quality presentation skills

  • TEAM oriented

  • Self-motivated – Self Starter

  • Ability to work nights, weekends and holidays

  • College degree required

Experience:

  • A minimum of (1) year professional sports team group sales experience is preferred   

  • Daily use of Ticketmaster, CRM and Archtics software as well as Excel

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why should we consider hiring YOU over other qualified and deserving candidates?
2. Based on your past experience, can you please share what skill sets you have that will ensure your success in this Ticket Sales revenue generating role?
3. If at the end of this process you are offered a Full Time Group Sales position with us, are you 100% committed to moving at your own expense to Phoenix to work for our TEAM?
4. Please give five adjectives to describe yourself.


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Sales & Marketing: Ticket Sales
Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                   Ticket Sales Representative

Department:             Ticket Sales

Reporting:                 Director, Business Development

                      

Job Summary:

Under the direction of the Director, Business Development, the Ticket Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase both Season & Group ticket sales for the Arizona Coyotes, arena events, and other properties. Perform basic office functions as needed. Please Note: The Ticket Sales Representative position has consistently been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourlyworking up to 29.5 hours per week plus commissions.

Key Tasks and Responsibilities:

• Sell ticket products including group tickets, season tickets, partial & mini plan packages, and individual event ticket products for the Arizona Coyotes, Gila River Arena, and other properties.

• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all Sales touch-point activities within the CRM system.

• Engage fans on game nights at the Sales Center to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

• Excellent communication skills, both written and oral

• Manage multiple relationships well

• Detail oriented and organized

• Aggressive, competitive and committed

• Highly motivated with a desire to be successful

• Effective time management skills

• Teamwork

Education and Formal Training:

• College degree required.

Experience:

• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:

• Daily use of Ticketmaster and Archtics software as well as Excel, Word, and Microsoft CRM

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you interested in beginning your career path in sports with the Arizona Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Ticket Sales Management
Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be a global leader in Sports and Entertainment”

Mission Statement: “We deliver I Remember Moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

Role Summary:

Reporting to the VP, Ticket Sales and Service, the Manager, Group Sales is responsible for leading and managing all group Sales efforts for the Bakersfield Condors. In addition, this role will be responsible for creating and building relationships with new and existing group sales clients and prospects.

Core Responsibilities and Duties:

  • Responsible for achieving and surpassing personal sales targets
  • Management of sales team in addition to
  • Prospecting phone calls
  • In-game visits
  • Referrals for new business
  • Customers service and follow up
  • Planning and execution of group sales experiences
  • Day-to-day management and training of Group Sales Account Managers to ensure monthly and annual targets are hit
  • Assisting VP in running the weekly Ticket Sales and Service meeting
  • Running the weekly Group Sales Meeting
  • Responsible for weekly reporting of calls, meetings, sales and other pertinent metrics to the VP
  • Assisting on outside sales calls with Account Managers
  • Participating in Weekly TSS call with OEG Director, Ticket Sales
  • Assisting with lead generation for Group Sales reps
  • Managing creative service requests for group sales initiatives
  • Regular performance feedback for Group Sales reps
  • Working with Coordinator, Ticket Operations to ensure all group holds are in place and all group tickets are printed
  • Responsible for the game night staffing plan for group sales executions
  • Creating a year-long group sales plan and individual business plans for each Group Sales rep, including a renewal plan for the following season
  • Managing Group Sales asset inventory and work with VP, Operations to ensure all Game Presentation elements from groups are built
  • Planning new and creative group night opportunities for the Account Managers to execute
  • Researching best practices for Group Sales

Education, Experience and Skills:

  • Post-Secondary Degree or Diploma in Business or Sports Management is preferred
  • 3-5 Years of Group Sales, Ticket Sales or Sales Management experience is required
  • Proven Ability to meet and exceed sales targets
  • Requires strong verbal and written communication skills
  • Basic computer skills, including Microsoft Office, ticketing software and CRM
  • Proven ability to achieve and surpass sales targets
  • Excellent organizational, planning and project management abilities
  • Ability to prioritize workload and solve problems quickly
  • Event planning / management skills are an asset
  • Display integrity, honesty, loyalty and reliability
  • Willing to work All Bakersfield Condors games and some community and member events
  • Will require access to a vehicle and a valid drivers’ license

Next Steps:

Only those individuals moving forward in the hiring process will be contacted.


Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Sales
Account Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)

Reporting to the Vice President, Ticket Sales and Service, the Account Manager, Group Sales is responsible for creating revenue primarily through the sale of group tickets and ticket packages for the Bakersfield Condors.

Core Responsibilities and Duties:

  • Ability to meet and exceed personal sales target for Group Tickets and Ticket Package sales
  • Creating and building relationships with new and existing clients and prospects
  • Responsible for prospecting using phone calls, e-mail and social media
  • Responsible for face-to-face meetings and in-game visits with clients
  • Planning and execution of in-game Group Sales experiences
  • Attend afterhours networking events

Education, Experience and Skills:

  • Degree or Diploma is an asset
  • 1-3 years of Sales experience in a sports environment is an asset
  • Must have a strong sales strategy with persistence and creativity
  • Must be have strong relationship building skills with external customers
  • Basic computer skills, including Microsoft Office
  • Must have effective oral and written communication skills in addition to a strong telephone presence.
  • Be willing to work weekends and evenings; all Bakersfield Condors Games and various events.
  • Must have access to a vehicle and a motor vehicle license
  • Experience with CRM software is an asset

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Sales
Season Ticket Account Executive - Boston Bruins (Boston, MA)

Unit Summary:  The Boston Bruins are an Original Six franchise in the National Hockey League with a storied history going back to 1924. They have won 6 Stanley Cup championships and have had the numbers of 10 former players retired. In addition, The Bruins have had 52 former players/coaches named to the Hockey Hall of Fame. Visit the Boston Bruins’ website at http://www.bostonbruins.com.
 
Your Role:

  • Promote and market Boston Bruins' Season Ticket and Group Sales products to prospective clients to attain sales goals, maximize sales revenue and maximize profitability.
  • Assist with managing sales processes and strategies for TD Garden by developing new ideas and creating new and innovative ways of selling Bruins' Season Ticket and Group Sales products.
  • Generate leads for prospective new clients by conducting research to maximize sales calls, sales revenue and profitability. Negotiate terms, conditions, and pricing of Boston Bruins' Season Ticket and Group Sales products through pricing strategy.
  • Attend and host various TD Garden & Boston Bruins events to optimize the client experience. Collaborate with various DNC-Boston departments to ensure Season Ticket sales works in concert with all other areas.
  • Develop and execute training and mentoring with newly hired sales executives to facilitate productivity and maximize sales and revenues. Other duties as assigned.

Our Expectations: Bachelors degree or equivalent with 1-3 years experience. Concentration in Sales or Marketing preferred. Strong communication, organizational, interpersonal, and presentation skills, highly motivated, good listener, and persuasive.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior Sales experience? Yes/No


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Sales & Marketing: Game Operations/Presentation
Game Night Staff - Marketing & Promotions (part-time) - Boston Bruins (Boston, MA)

About Us: The Boston Bruins are an Original Six franchise in the National Hockey League with a storied history going back to 1924. They have won 6 Stanley Cup championships and have had the numbers of 10 former players retired. In addition, the Bruins have had over 52 former players/coaches named to the Hockey Hall of Fame. Visit the Boston Bruins’ website at http://www.bostonbruins.com

Your Role: Act as promotional support during all Boston Bruins home games and events. Assist the Marketing, Boston Bruins Foundation, Corporate Partnerships, Sales and Community Relations departments with in-game activities, special events and appearances. Responsibilities include interacting with fans, preparing giveaways for in-game use, completing all of game day setup, assisting with crowd interactive games, and escorting Blades as well as Bruins Ice Girls at appearances and events. The successful candidate will act as a promotional and goodwill ambassador for the Boston Bruins Hockey Organization. Other duties as assigned.

Our Expectations: Excellent customer service skills and basic knowledge of the Boston Bruins. Must be reliable, honest and have strong communication and interpersonal skills. Must have the ability to prepare event set-up and break down as well as work a flexible schedule including nights, weekends and holidays.

Qualified applicants are required to work all game days and major team events. Applicants are also required to provide their own transportation to and from work as well as determine their own parking arrangements.

*Please note, these Game Night Staff roles are for the 2016-2017 season, and will officially begin in September 2016. 


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Sales & Marketing: Ticket Sales
Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)

The primary focus of this position is to develop you into a sales professional who will sell all ticket related products for the Carolina Hurricanes.  The emphasis will be on Full Season, Partial Plan packages and Groups.   One of the primary objectives of the Inside Sales Department is to develop future sales executives and leaders inside our organization. We are committed to providing members of our team with a strong foundation upon which you can build a career in the sports industry. You will benefit from an on-going training program where you will learn best practices, sales techniques and valuable skills that will help you be successful. 

Please note: this is a 9-month sales development program that will provide you the opportunity for promotion to a full time, senior level sales position. 

Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to full and partial season ticket packages and group ticket packages
  • Make 85+ cold calls/day from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking, social selling and effective research
  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
  • Represent the Hurricanes professionally on game night while interacting with clients and prospects at Hurricanes sales tables or seats visits.

Qualifications

  • Bachelor’s degree preferred
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Past experience or internships with a team, college or in the sales industry is preferred
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 
  • Must pass a criminal background check

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you had an internship or other past experience with a professional sports team or college athletics?
3. Do you have previous sales experience? If so, explain.


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Sales & Marketing: Market Research
Fans Voice Survey Researcher-SEASONAL - Chicago Blackhawks (Chicago, IL)

FANS VOICE SURVEY RESEARCHER

Department:  Chicago Blackhawks Tickets Sales & Service

Reports To:    Manager, Customer Service

POSITION OVERVIEW

The Fans Voice Program is a Chicago Blackhawks initiative to promote active feedback from our fans at all Chicago Blackhawks home games and select special Blackhawks Events. As a Fans Voice Survey Researcher your primary responsibility will be to engage with fans and conduct surveys at home games and special events.

PRIMARY RESPONSIBILITIES

  • Actively engage fans and collect their feedback through friendly discussions and the completion of electronic surveys via iPad Minis.
  • Assist fans in attendance with game day questions and needs.
  • Work closely with the Ticket Sales and Service staff to relay any important feedback from fans and provide the best possible game day experience.

DESIRED QUALITITES  

  • Experience in conducting surveys and/or interacting with the public in a face to face setting.
  • Familiarity with tablets, specifically the iPad Mini.
  • Strong communication skills, energetic, and enthusiastic.
  • Knowledge of the Chicago Blackhawks and the National Hockey League.
  • Ability to work the majority of Blackhawks home games and special events.

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Sales & Marketing: Community Relations
Foundation Director - Chicago Blackhawks (Chicago, IL)

Foundation Director

Department:  Chicago Blackhawks Charities – Charitable Partnerships

Reports To:    Senior Executive Director, Marketing

Supervises:     Manager, Charitable Partnerships

POSITION OVERVIEW

The Foundation Director reports to the Senior Executive Director of Marketing and the board of Chicago Blackhawks Charities and will have overall strategic and operational responsibility for Chicago Blackhawks Charities (CBC) fundraising programs, expansion and execution of its mission. The Foundation Director will initially develop the fundraising strategic business plan, and execute core programs and operations.

PRIMARY RESPONSIBILITIES

Fundraising and Communications:

  • Develop strategic plan for all fundraising reports to achieve CBC overall fundraising goals
  • Identify, cultivate, and solicit prospective major donors from individual, corporate, or foundation sources
  • Utilize team personnel and staff to build relationships with potential and ongoing donors
  • Identify and attend community events, meetings, and conferences to promote organizational goals or solicit donations or sponsorships
  • Develop and refine aspects fundraising communications efforts including web development and other marketing tools to create a stronger brand for CBC
  • Work with entire community relations staff to create and execute events to achieve specific fundraising goals
  • Prepare presentations and reports to communicate fundraising program data to CBC board

Planning and New Business:

  • Design and direct a complete strategic review and business planning process for CBC and planned program expansion
  • Contribute to meeting the CBC’s annual fundraising goals, through renewed and/or increased gifts and new sources
  • Develop ongoing relationships with individuals, corporations and foundations capable of making substantial gifts and/or donations
  • Monitor budgets, expense reports, and other financial data specific to fundraising organizations
  • Develop and improve fundraising skills by attending industry conferences, classes and independent study

 

Leadership and Management:

  • Direct ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of fundraising, communications, and financial and administration as well as recommend timelines and identify resources needed to achieve strategic goals
  • Lead the solicitation efforts for major gifts, including preparing personalized cultivation, solicitation and stewardship materials, collaborating with Blackhawks Marketing and Community Relations staff as appropriate
  • Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs
  • Build strong cross functional relationships with other departments within the (Blackhawks, Sponsorship, Marketing, Media/Public Relations, Merchandising, etc.) to explore strategic partnerships and expand the reach of Chicago Blackhawks Charities.
  • Lead, coach, and develop effective systems and staff to track scaling progress and regularly evaluate program components so as to measure successes that can be effectively communicated to the Board of Directors, funders, and other partners
  • Seek and expand Board of Directors’ involvement with strategic direction for ongoing local fundraising operations

DESIRED COMPETENCIES

  • Strong organizational skills in order to manage people and resources to complete projects; able to multitask and keep order
  • Ability to build trust inside and outside the organization; conduct work through honest communication and maintain the organization’s values
  • Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic; shows persistence and overcomes obstacles
  • Identifies and resolves issues in a timely manner; ability to develop solutions quickly and effectively

KNOWLEDGE AND SKILL REQUIREMENTS

  • Bachelor’s degree from an accredited college or university
  • 8-10 years of fundraising and/or major gift experience
  • Understanding of foundations, 501(c)3 non-profit organizations, fundraising strategies, and community relations
  • Strong interpersonal skills; can effectively communicate and relate to all levels within and outside of the organization; creates and builds positive and productive relationships
  • Responds quickly and effectively to changing trends and circumstances; embraces changes and welcomes fresh perspectives
  • Strong verbal and written communication skills
  • Knowledge of special event planning and execution including event marketing and grassroots marketing strategies
  • Required computer skills: Microsoft Word, Excel, PowerPoint, and Outlook

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Sales & Marketing: Game Operations/Presentation
Coordinator, Game Presentation - Chicago Blackhawks (Chicago, IL)

Coordinator, Game Presentation

Department:  Marketing

Reports To:  Senior Manager, In-Game Presentation and Entertainment; Senior Executive Director, Marketing

PRIMARY RESPONSIBILITIES

·         Assist the In-Game Presentation and Entertainment Manager with pre-game activities

·         Assist in the development of audio/visual elements for in-game entertainment; develop in-game features which maximize fan experience and create sponsorship opportunities

·         Develop and prepare game scripts for all video, matrix, and LED boards, as well as PA scripts for in-arena host and public address announcer

·         Collaborate with other departments to coordinate the production of in-game features and other non-game related Blackhawks’ events

·         Assist with event equipment set up

·         Organize event folders, binders, and presentations

·         Provide accurate message and LED board assets that are needed for each game

·         Secure event areas and rooms; handle media credentials

·         Compose and distribute monthly event calendars

·         Maintain organization in storage areas; arrange for items to be cleaned/repaired

 

DESIRED COMPETENCIES

·         Knowledge of hockey and/or the flow of hockey game presentations and its elements

·         Identify problems, their sources, and potential solutions while continuing to successfully conduct day-to-day operations without interruption

·         Promote unique game experience, atmosphere of fun, and represent the team in a professional manner

 

KNOWLEDGE AND SKILL REQUIREMENTS

·         Bachelor’s degree in sports management or related field

·         Ability to multi-task and prioritize tasks

·         2-3 years of experience in related field 

·         Ability to work cross functionally, both within the Blackhawks organization as well as with United Center employees

·         Strong organization and communication skills; ability to engage through verbal, non-verbal, and written communication with strong listening skills


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Sales & Marketing: Fan Development
Chicago Blackhawks Fan Development Team-Seasonal/Part Time - Chicago Blackhawks (Chicago, IL)

Chicago Blackhawks Fan Development Team Job Description                                                    

This is a part-time seasonal position within the Chicago Blackhawks Fan Development Department. The Chicago Blackhawks prefer individuals that have a passion for hockey and are committed to increasing the sports exposure in the community. Fan Development Team Members will be responsible for instruction and implementation of various youth hockey initiatives including but not limited to; ball hockey,  ice hockey, school programming, and community events. Fan Development Team members should be energetic, dependable, and team oriented.  

Fan Development Team Member

Duties/Essential Functions:

·         Assist Head Coach in implementing G.O.A.L. clinics at local middle and elementary schools. Teach basic street hockey skills and drills.

·         Assist with on-ice Chicago Park District clinics throughout winter months.

·         Game night assistance. Responsibilities include assisting with Junior Hawks, Zamboni rides, and additional Youth Hockey duties. (not all FDT members will work games)

·         Assist Fan Development Department with special events such as tournaments, school assemblies, educational initiatives, or fundraisers.

·         Assist with organization and maintenance of the Fan Development storage unit.

·         20 hours maximum per week.

·         Additional tasks as necessary.

Fan Development Head Coach

Duties/Essential Functions:

·         Lead G.O.A.L. clinics at schools in Chicago area. Act in a Head Coaching capacity by assigning responsibilities, bringing energy, and setting the example for the rest of the FDT members.

·         Game night assistance. 10 hours per game. Responsibilities include assisting with Junior Hawks, Zamboni rides, and additional Youth Hockey duties. (not all games required)

·         Leads on-ice Chicago Park District clinics throughout winter months.

·         Drive Fan Development Team vehicle to and from events.  Make sure vehicle is fully stocked with necessary items for events and unloaded at the conclusion of the events.

·         On-ice summer camp coaching. (4 weeks)

·         30-40 hours per week.

·         Additional tasks as necessary.

Specific Abilities:

•             Responsible for presenting yourself in a professional manner and representing the Chicago Blackhawks positively in the community.

•             Organized with the ability to multi-task and problem solve in a fast paced work environment.

•             Hard working, detail oriented and results driven.

•             Strong leadership skills with the ability to be a team player.

•             Previous experience working with elementary aged students preferred (Camp counselor, coaching, teaching, etc.).

•             Previous marketing/promotional/event experience preferred.

Qualification Standards:

·         Minimum 18 years of age.

·         Possess a valid Illinois driver’s license.

·         Flexible schedule – Must be able to work days, some nights/weekends and holidays as required.

·         Requires prolonged standing; ability to lift and carry up to 40 pounds.

·         USA Hockey coaching certification preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you familiar with the sport of hockey
2. Do you have experience working with kids?
3. Have you ever coached hockey or any sport?
4. Do you have any certifications?


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Sales & Marketing: Promotions
Chicago Blackhawks Street Team Member (Part Time/Seasonal) - Chicago Blackhawks (Chicago, IL)

PART TIME/SEASONAL

Department: Marketing

Position: Street Team Member-Chicago Blackhawks

Reports to: Assistant, Event Marketing and Senior Manager Event Marketing

Job summary:

This is a part time seasonal position inside the Chicago Blackhawks Marketing Department that requires availability during nights, weekends and holidays.  The Street Team is a group of highly motivated and energetic individuals that are looking to pursue a career in the sports industry.  Primary responsibilities are to assist the Chicago Blackhawks Marketing Department in promotional and guerilla marketing efforts throughout the Chicagoland area.  Street Team members need to be outgoing, upbeat, consist of a strong work ethic and the willingness to engage with fans.

Responsibilities:

·         Assist the Marketing Department with all events throughout the season and off-season

·         Run on-site promotional elements at Chicago Blackhawks marketing events in the Chicagoland area

·         Promote the Chicago Blackhawks in a fun and positive manner

·         Ability to manage load in/out process for all assigned team events

·         Drive promotional vehicle to event site location

·         Report back to team captain with event recap and suggested improvements

·         Help other departments within the organization for miscellaneous events

·         Assist with promotional elements on concourse during game nights

Qualifications/Abilities:

·         High school diploma or equivalent

·         Flexible schedule--must be able to work nights, weekends and holidays

·         Ability to lift and carry 40 pounds

·         Willingness to work in outdoor conditions

·         Leadership qualities

·         Outgoing and willingness to engage with others

·         Customer service oriented

·         Previous event/promotional experience preferred but not required


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Sales & Marketing: Corporate Sponsor
Corporate Development Account Executive - Columbus Blue Jackets (Columbus, OH)

Department: Corporate Development

Supervisor: Director of Corporate Development

Location: Columbus, Ohio 

Summary 
 
Generate corporate sales revenue through marketing partnerships and premium seating sales. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

Annually secure and renew long-term sponsorship and premium seating partnerships. 
 
Build and strengthen relationships with key decision-makers among local, regional and national companies by fostering trust and collaboration. 
 
Conduct sales conversations with key decision-makers via inbound and outbound phone calls, meetings, presentations, Nationwide Arena tours, and other effective means. 
 
Develop fresh, innovative and forward-thinking marketing and hospitality solutions that align with the partner's business objectives and the core culture of the Blue Jackets organization to deliver tangible Return on Investment (ROI) and Return on Objectives (ROO).  
 
Effectively qualify leads and maintain an active pipeline of potential business opportunities. 
 
Provide accurate and reliable reporting information to be used in forecasting and management updates. 
 
Collaborate with ticketing, marketing, digital media, communications, community relations, game operations and event presentation departments to identify untapped revenue opportunities. 
 
Attend home games and special events to ensure fulfillment of partnerships and to entertain and engage with current and prospective partners. 

Competencies  

To perform the job successfully, an individual should demonstrate the following competencies: 

Sales Skills - Achieves sales goals and is comfortable selling partnerships with six-figure annual spends; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction. 
 
Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process. 
 
Communications - Expresses ideas and thoughts in written and oral form; exhibits good listening and comprehension; selects and uses appropriate communication methods. 
 
Job Knowledge - Keeps abreast of current developments in the sports sponsorship landscape; displays understanding of how job relates to others. 

Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals. 

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness. 
 
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; works cooperatively in group situations; balances team and individual responsibilities. 

Qualifications  
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience  

Bachelor's degree from a four-year college or university and preferably two to three years related experience in the sports and entertainment industry. 

Computer Skills  

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite. 

Physical Demands and Work Environment 
 
The physical demands and work environment characteristics described here are representative of those encountered or that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk.  

While performing the duties of this Job, the employee is occasionally exposed to cold. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a U.S. citizen, permanent resident of the U.S. or otherwise authorized to work in the U.S.?


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Sales & Marketing: Ticket Operations
Ticket Seller - Dallas Stars (Frisco, TX)

To apply for this job, please use the following link: Teamwork Online.  

JOB SUMMARY: This position is responsible for selling tickets in the box office.

ESSENTIAL FUNCTIONS:

  • Sell tickets in the box office for Dr Pepper Arena events including concerts, family shows, and Texas Legends basketball.
  • Sell and exchange tickets in the box office for Dallas Stars games at American Airlines Center.

REQUIRED EDUCATION AND EXPERIENCE:

  •  Knowledge of Ticketmaster HOST system preferred
  •  Knowledge of Ticketmaster Archtics system preferred
  •  Must have cash management skills
  •  Excellent customer service skills
  •  Ability to work at an efficient pace to lessen wait time at ticket windows
  •  Available to work at night, weekends and holidays

Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate. 

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

To apply for this job, please use the following link: Teamwork Online.   

DSE Hockey Club, L.P. is an Equal Employment Opportunity employer.

  


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Sales & Marketing: Ticket Sales
Box Office Representative (Part-Time) - Florida Panthers (Sunrise, FL)

  JOB DESCRIPTION / REQUIREMENTS:

• Assist in processing all concert/event/hockey orders including internal, groups, and premium.
• Aid in processing payment plans on a monthly basis using TicketMaster Arcthics.
• Assist in supervision of the part-time staff including event day responsibilities, cash handling, and scheduling.
• Understand and adhere to all policies and procedures in relation to processing internal, group, and premium sales orders.

• Coordinates implementation of all Ticket Operations policies and procedures.
• Assist in the supervision of the Sales and/or Will Call windows for all events as needed.
• Establish and maintain a professional working relationship with all levels of arena staff and clients.
• Provide excellent customer service to all clients and customers.
•Other duties as assigned by Management.

QUALIFICATIONS:

  •  Minimum of one year Box Office experience required.
  • Requires proven customer service abilities, experience with computer processing and spreadsheet programs.
  •  Experience working with cash and cash handling procedures.
  • Strong attention to detail, excellent communication skills, extensive customer service skills.
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast paced environment.
  • Knowledge of Microsoft Excel, Word and database software. Knowledge of the TicketMaster Classic and Archtics ticketing systems.
  • Ability to work flexible schedules to cover games, concerts and other events held on nights, weekends, and holidays.
     

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in Florida?


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Sales & Marketing: Game Operations/Presentation
Video Producer + Editor - Florida Panthers (Sunrise, FL)

POSITION SUMMARY:

Candidate will be responsible for producing video elements and features, either for in-game use, online publishing or sales/corporate marketing for the Game Presentation department of the Florida Panthers and the BB&T Center.

JOB DESCRIPTION/REQUIREMENTS:

  • Candidate must have extensive experience in video editing; graphic design (After Effects experience) is a plus.

  • Candidate will assist in some capacity in the execution of the in-game show for all Florida Panthers home games, and any other BB&T Center events as needed.

  • Candidate will organize, execute and supervise production shoots, edits and in-game entertainment features.

  • Candidate will be responsible for fact checking, research and art/video consistency for their respective projects. (This includes using images from Getty or any other approved source).

  • Candidate will coordinate maintenance and service of any department related equipment as needed within the BB&T Center.

  • Candidate will manage and operate all production equipment, which may include (but not limited to) switcher, replay systems, audio boards, lighting, cameras, microphones, etc.

  • Candidate must oversee and train game day staff/interns and manage their respective duties for the in-game show.

  • Candidate will be assigned other duties as applicable. (This would include file management, organization of content across many different platforms and software, etc.).

QUALIFICATIONS:

  • Bachelor degree in Communications and/or 4 years of experience in video editing.

  • Minimum of 4 years experience in the sports entertainment field.

  • Excellent writing/editing and communication skills.

  • Candidate must possess strong production skills and a thorough, hands-on working knowledge of video, HD display operations and integrated audio in a live sports entertainment environment.

  • Candidate must be proficient in all aspects of video production including (but not limited to) editing with Adobe Premiere Pro and the Adobe Creative Suite. Proficiency with After Effects, Photoshop and/or Illustrator is a plus.

  • Candidate must be able to work well under pressure, be self-motivated and able to work on multiple projects simultaneously.

  • Candidate must be able to work well with other editors, graphic producers and game presentation staff in order to collaborate and establish an effective workflow within the team.

  • Candidate must be able to adapt to ever changing requests, edits and/or revisions and must be able to take direction and produce an approved finished product in a timely manner.

  • Candidate must be flexible in working hours including nights, weekends and holidays when needed.

  • Two or more years of experience in script writing or equivalent is a plus.

  • Candidate MUST be able to supply web-links to completed work, demo reels or any other content, which validates their application and work experience.

  • Candidate whom is bilingual in English and Spanish is a plus.


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Sales & Marketing: Ticket Sales
Sales Associate - Florida Panthers Hockey Club (Sunrise, FL)

Location: BB&T Center

FLSA: Non-Exempt

Benefits: Medical, Dental, Vision.

Employment Type: Full Time

Reports to: Director of Tickets Sales

The NHL’s most improved team during 2016-17 season is looking for the next key piece to join the staff and help build the excitement at the BB&T Center. In this fast paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and start their careers in the sports industry. A Sales Associate at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Sales Associates to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at the BB&T Center. The Sales Associate will generate excitement and drive revenue by selling season packages and groups within a high energy environment to area businesses, individuals and local group/organizations. 

Job Duties

  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans and group tickets
  • Make 80+ daily outbound calls from provided lists
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Set and attend in and out of office sales appointments
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software to manage customer accounts
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special event 
  • Networking yourself in the community to increase sales 

Required Knowledge/Skills/Job Qualifications: 

  • Aggressive, competitive and committed to the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth oriented career in sales
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working for a team, athletic department or event is beneficial

Education / Experience:  

  • Bachelor’s Degree from accredited college/university in a related field required 
  • Minimum of 1-2 years sales experience, preferably in sports/entertainment required

Please send resume to: Attention: Human Resources, One Panther Parkway, Sunrise, and FL 33323 or fax your resume to (954) 835-7601 or e-mail to jobs@floridapanthers.com.


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Sales & Marketing: Community Relations
Panther Patrol - Florida Panthers Hockey Club (Sunrise, FL)

POSITION TITLE:     Panther Patrol

DEPARTMENT:         Community Relations

REPORTS TO:            Manager, Grassroots Marketing + Fan Development

POSITION SUMMARY:

Part-time seasonal position.  The Street Team consists of an energetic group who are enthusiastic about promoting the Florida Panthers Hockey Club.  Members must be upbeat, outgoing individuals with the ability to interact with all types of people. 

JOB DESCRIPTION / REQUIREMENTS:

  • Responsible for set-up and teardown at the Panthers TARMAC PARTY at all weekend home games.

  • Responsible for organization and execution of all pre-game ceremonies during all Panthers home games (ceremonial slapshot, etc.)

  • Assist in the execution of in-game promotions during all Panthers home games, including time-outs and intermissions.

  • Work off-site events (street hockey/school programs, sports tournaments, sponsor appearances, etc.) in an effort to promote the Panthers.  Responsible for set-up and teardown as well as distributing promotional items while interacting with fans. 

  • Drive Panthers “Promotional Vehicles” to and from events.  Accountable for loading vehicles prior to events with all necessary items and unloading at the conclusion of events.

  • Assist with organization and maintenance of the Marketing storage units.

  • Work closely with and communicate efficiently with Game Presentation, Fan Development and Marketing staff.

  • Other duties as assigned.

     

    QUALIFICATIONS:

  • Minimum 18 years of age

  • Possess a valid driver’s license, automobile insurance and a good driving record

  • Previous Marketing/promotional experience preferred; previous experience working for a college or professional sports team a plus

  • Fun, energetic and outgoing personality

  • Ability to be a team player

  • Reliable, punctual, and professional attitude

  • Strong organizational skills with ability to manage multiple priorities simultaneously in a fast paced environment

  • Ability to work a flexible schedule including nights, weekends, and holidays

  • $11.00/hour – part-time/seasonal position


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Sales & Marketing: Ticket Operations
Director, Ticket Operations - Las Vegas NHL Franchise (Las Vegas, NV)

Overview:

The Las Vegas Hockey Team is the newest expansion franchise in the National Hockey League (NHL) and the first major professional sports team in the history of Las Vegas and the state of Nevada. The franchise is set to begin play in the fall of 2017 and is seeking the best and brightest candidates to join its business team. We are currently seeking an experienced candidate for the Director of Ticket Operations in preparation for our inaugural season.

Department: Ticket Sales and Operations
Job Title: Director, Ticket Operations
Reports To: Vice President of Ticketing, Suites & Operations

Job Purpose:

The Director of Ticket Operations is responsible for the oversight and management of the team’s box office, including the execution of the organization’s overall strategy regarding all ticketing sales and service efforts. The ideal candidate will have a keen understanding of the sales process, an eye towards the future of technology and ticketing, and play an integral role in creating synergies between various business units, including ticketing, premium seating, finance, IT, analytics and operations. He/she will be responsible for training, motivating and mentoring the ticket operations staff.

Essential Duties and Responsibilities:

  • Develop and execute most up to date, technologically advanced practices related to ticket operations
  • Play an integral role in the execution of all revenue-generating and ticket-centric business plans and operations
  • Provide overall leadership and oversee ticket operations coordinators, day of game box office staff (as necessary) and interns
  • Report key metrics and sales reports on a weekly basis and upon request from senior management
  • Act as primary liaison between team and ticketing vendor
  • Serve as initial customer touchpoint on game days
  • Lead regular staff meetings to facilitate discussion and sharing of ideas related to enhancing efficiencies and monitoring the future of ticket operations
  • Efficiently collaborate with senior management to process full season, partial, group and single game ticket sales and ensure printing and delivery of tickets occur in a timely manner
  • Responsible for excellent customer service
  • Work closely with Database Marketing Manager on CRM/Database initiatives such as data collection, analytics and marketing directly related to generating incremental ticket sales revenue.
  • Work closely with all other departments including Ticket Sales, Premium Seating, Marketing, Community Relations, Arena Staff, Game Operations, PR and Sponsorship to execute integrated programs
  • Other duties, as assigned by the Vice President, Ticket Sales and Service

Required Knowledge/Skills/Job Qualifications:

  • Deep understanding of the ticketing system with ability to train and educate ticket operations, ticket sales/service and premium seating in order to maximize efficiencies and capabilities
  • Experience working with ticketing systems such as Ticketmaster/Archtics (AXS preferred)
  • Enthusiastic, creative and able to think both strategically and tactically
  • Ability to work in a dynamic; fast paced environment
  • Highest level of personal and professional integrity
  • Strong customer service skills
  • Experience working with CRM systems such as Salesforce.com, Goldmine, Microsoft CRM, etc.
  • Willingness and ability to work long hours, including holidays and weekends, as required

Education / Experience: 

  • Bachelor’s degree in business/sales/marketing/sports management or similar concentration required
  • Master’s degree preferred
  • 7-10 years of team ticket operations experience required
  • 5-7+ years of ticket operations management experience required

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Sales & Marketing: Ticket Operations
Account Executive, Ticket Services - Las Vegas NHL Franchise (Las Vegas, NV)

Overview: 

The Las Vegas Hockey Team is the newest expansion franchise in the National Hockey League (NHL) and the first major professional sports team in the history of Las Vegas and the state of Nevada. The franchise is set to begin play in the fall of 2017 and is seeking the best and brightest candidates to join its business team. We are currently seeking experienced candidates for the role of Account Executive, Ticket Services in preparation for our inaugural season.

Department: Ticket Sales and Services
Job Title: Account Executive, Ticket Services
Reports To: Director, Ticketing, Suites & Operations

A Ticket Services Representative is directly responsible for all revenue goals associated with an assigned account base of existing season ticket members, with a priority on renewals and retention. This is achieved by providing world class service, learning about and developing excellent relationships with accounts and delivering customized communications, events and programs.  Please note this is a Sales and Service position, as generating new business through referrals, add-ons and upgrades will also be an important part of this role.

Responsibilities:

  • Improve year-over-year season ticket member satisfaction
  • Meet and exceed retention and associated revenue goals with assigned account base
  • Present oneself as the key go-to-person for assigned account base
  • Sell Upgrades, Add Ons, and referrals
  • Build strong relationships with assigned account base through pro-active communication, including seat visits, phone calls, emails and other touchpoints
  • Make a minimum of forty out bound calls per day
  • Effectively communicate all team happenings, events, and member benefits relevant to assigned account base
  • Be pro-active, respond to and resolve all customer complaints, requests, and inquiries from assigned account base; handle difficult fans and situations in a calm and professional manner
  • Ensure ticket member information and data are accurate and complete for assigned accounts
  • Assist in developing and delivering customized benefits, programs and events to drive loyalty within assigned account base
  • Assist in arranging Special Events such as STH Skating Events, Happy Hours, Viewing Parties, Focus Groups, etc.  Includes sending invitations and tracking RSVP’s as well as planning of event set up
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

Required Knowledge/Skills/Job Qualifications:

  • Excellent Communication Skills-interpersonal, verbal, written, sales
  • Problem Solver; Creative; Detail Orientated and a Team Player
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
  • Working knowledge of a ticketing system
  • Previous experience with a CRM system (SalesForce, Microsoft CRM, etc.)

Education / Experience: 

  • Bachelor’s degree in business/sales/marketing/sports management or similar concentration required
  • Minimum of 2-3 years ticket sales/service experience, preferably in sports/entertainment, required

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Sales & Marketing: Community Relations
Supervisor, Community Relations - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The primary role of the Community Relations Supervisor is the administration of the 50/50 raffle program at all LA Kings home games in accordance with California State Law guidelines and department goals set by the Kings Care Foundation. The Supervisor reports directly to the Manager of Community Relations within the LA Kings Community Relations department and Kings Care Foundation. This individual will help create and execute 50/50 raffle techniques that fit within the parameter of the resources provided and assist with the hiring and training of approximately twenty 50/50 game day raffle ticket sellers.

Essential Functions:

  • Directly manage a staff of part-time raffle ticket sellers’ including hiring, training, supervising, and scheduling via electronic time keeping system
  • Continuously motivate the 50/50 raffle ticket staff by promoting a culture of openness and productivity and by providing any necessary general information for the team
  • Operate and implement raffle technology including, troubleshooting and tracking; dealing directly with the software company to find solutions for any issues that may occur
  • Manage cash and finances including setting goals, counting and depositing all monies collected at each game; Reconcile tickets sold and cash received, track season progress and report to upper management
  • Engage fans to build awareness of the 50/50 raffle program and the Kings Care Foundation through social media outlets (Instagram, Snapchat, Twitter, etc.) and grassroots marketing efforts
  • Coordinate and execute redemption process for raffle prize winners; assign duties to 50/50 team to aid in the process of distributing prizes
  • Work in collaboration with LA Kings departments to ensure the 50/50 raffle gains positive momentum throughout the organization including executing sponsorship needs
  • Create documentation surrounding policy structure for the 50/50 program including rules, winner paperwork, CA law reporting, and seller training.
  • Provide analytical data in regards to sales trends, staff achievements and reports of the raffle; make adjustments to create the most successful raffle outcome
  • Maintain inventory of 50/50 supplies and communicate material needs in a timely manner
  • Assist in the execution and planning of other LA Kings Community Relations and Kings Care Foundation events and activities as assigned

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Must be a team player with a commitment to relationship building
  • Outstanding organizational and project management skills, with the ability to successfully handle multiple projects in a fast-paced environment
  • Motivated and creative self-starter with the ability to adapt and prioritize in rapidly changing situations
  • Proficiency in Microsoft Suite (Excel, Word, PowerPoint); ability to learn required business systems
  • Ability to work a flexible schedule including nights, weekends, and events as business dictates

QUALIFICATION STANDARDS

Education:

  • College degree required

Experience:

  • Minimum 3 years of experience leading and coordinating a large group
  • Experience with handling cash and management of case and credit reconciliation
  • Excellent communications skills, both written and verbal
  • Previous experience in 50/50 raffle operations
  • Experience working in community relations for a sports team or live events experience a plus

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Sales & Marketing: Community Relations
Community Realtions Associate - Part Time - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

POSITION PURPOSE:
The part-time associate will support the department’s Coordinator and Assistant on game night silent auctions, donations, community programs and administrative duties. Additionally, you will help develop and execute fundraising events and programs for the Kings Care Foundation.

EXAMPLES OF DUTIES:
Assist the Community Relations Department programs and initiatives
•Assist with responding to donation requests
•Answer general inquiries to the Community Relations Department
•Assist with Special Events organized by the Community Relations Department
•Assist with implementing Kings Care Foundation game night events
•Assist with the preparation for and execution of the Game night silent auction (Every Home Game)
•Answer general inquiries to the Foundation
•Assist with Special Events organized by the Foundation
•Provide administrative support for both respective job functions and departmental needs
•Organize and maintain departmental databases
•Assist with correspondence
•Researching information and routine problem solving
•Perform tasks including maintenance of filing systems, faxing and photocopying
•Maintain department supplies, equipment, materials, etc.
•Organize and maintain storage areas and shared work space

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Proactive and able to work well under pressure
  • Detail oriented with strong follow-up skills
  • Able to multi-task and prioritize
  • Computer skills with proficiency using MS Office (Word, Excel, Outlook) are preferred
  • Able to stand for long periods of time and load and unload merchandise
  • Able to work weeknights and weekends
  • Team player
  • Flexible and adapts to various environments and situations
  • High ethical standards and strong sense of confidentiality
  • Strong written and verbal communication skills
  • Available to work most, if not ALL home games


QUALIFICATION STANDARDS
Education:
•Some College Preferred- AA/BA/BS
•Any combination of education and experience equivalent to graduation from high school or any other
combination of education, training or experience that provides the required knowledge, skills and abilities.


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Sales & Marketing: Fan Development
Manager, Hockey Development - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Manager of Hockey Development is a full-time Business Operations team member who oversees the daily functions of the Hockey Development Department.  The manger directly oversees and guides four full time Account Executives, two full time Coordinators, and a 20 person part time event staff to achieve departmental and organizational revenue and non-revenue goals.

ESSENTIAL FUNCTIONS

  • Assist Director of Hockey Development in developing hockey in the Los Angeles area and achieving departmental revenue goals.  Assist Director of Hockey Programming and Curriculum in developing and implementing a training curriculum to improve the skill set of all area players and coaches.

  • Assist Director of HD in tracking departmental budgets.  Responsible for achieving budgets goals for individual events and programs.

  • Track hockey event and program revenue.  Conduct twice monthly Goal Setting Meeting with the two HD Event Account Executives to ensure events meet budget and that the department is on track to meet event revenue goals.

  • Track ticket sales revenue for the HD Department.  Oversee all ticket sales initiatives to the local hockey community.  Conduct weekly Goal Setting Meeting with two HD Rink Account Executives to ensure department is on track to meet all ticket sales goals.

  • Work with Director of HD to assign all Account Executive seasonal sales and revenue goals

  • Oversee the annual implementation of the Lil Kings Learn To Play Program.  Become versed and knowledgeable on all aspects of USA Hockey’s American Developmental Model (ADM).

  • Oversee and assist the Coordinator, Leagues and Teams, with all administrative duties related to the LA Kings High School Hockey League, LA Lions Girls Hockey Program, and any future league or team programs.

  • Responsible for assisting the HD Department in creating a tournament business for the organization.

  • Oversee and assist the Coordinator, Chariot Program, with all aspects of the chariot program and chariot program staff (Charioteers).  Conduct twice monthly Goal Setting Meeting with the two HD Coordinators.  Schedule HD staff for all major events to meet the specific goals of each program.

  • Responsible for meeting all assigned Key Performance Indicators (KPIs) on weekly, monthly, and seasonal time frames as assigned by the Director of Hockey Development.

  • Develop new revenue generating hockey events.  Work with the Director of Hockey Development, Director of Hockey Curriculum and Programming, and the two HD Event Account Executives to create a full year round event plan for each season.

  • Responsible for quality control at all HD events.  Responsible for professional execution of all HD events.

  • Assist with marketing and promotion of HD events.  Identify and execute branding initiatives at all events.  Build business relationships and contacts to grow HD events.  Assist Director of HD with creating agendas for weekly HD Department Meeting, weekly Leagues and Teams Meeting, and weekly events meetings.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Proven track record of managing personnel in a business environment required.

  • In depth knowledge of the sport of hockey required.

  • Proficient in Microsoft Word, Excel, and Outlook

QUALIFICATION STANDARDS

Education

  • Bachelor degree required

  • Area of study in business or business management preferred

Experience

  • A minimum of 3 years’ experience with a professional hockey organization required.

  • A minimum of 5 years of relevant business experience required

  • Sales experience preferred.

  • Experience running adult or youth hockey programs or organizations preferred

  • Event management experience preferred


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Sales & Marketing: Mascot
Mascot Associate - Los Angeles Kings (Los Angeles, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The LA Kings are currently seeking a highly motivated, energetic and talented individual to become a vital part of the game presentation and events department. The ideal candidate would have experience performing as a mascot, possess excellent verbal and non-verbal communication skills, athletically and physically fit, and have a creative/humorous personality.

ESSENTIAL FUNCTIONS:

  • Assist/support mascot during designated appearances
  • Perform as mascot during designated appearances
  • Act as liaison between mascot and potential clients
  • Maintain and care for costume, props and signs
  • Provide overall support to the mascot and promotional development
  • Provide creative assistance to presentation, skits, and related promotions
  • Provide logistical assistance to mascot during appearances
  • Participate in spontaneous crowd interaction during events
  • Available to work during regular office hours and/or event hours including nights, weekends and Holidays

SUPPORTIVE FUNCTIONS

  • Provide excellent customer service to all internal and external employees/clients
  • Assist with general office duties and projects as needed
  • Communicate with/support departments as assigned by management
  • Execute special projects as assigned by management

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Proficient in Microsoft Word, Excel, and Outlook
  • Choreography and/or skit writing experience preferred
  • Excellent interpersonal skills when interacting with various age groups is required
  • Must be reliable and punctual
  • Strong verbal and non-verbal communication skills
  • Ability to professionally communicate and interact with all levels of management
  • Ability to stand for long periods of time

QUALIFICATION STANDARDS

Education:

  • College degree preferred

Experience:

  • A minimum of 2 years’ experience as a mascot at the collegiate, minor or professional league level
  • Background in Sports/Entertainment/Hospitality industry preferred
  • Interest in hockey and/or other team sports a plus

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Sales & Marketing: Marketing
Youth Hockey and Fan Development Coordinator - Nashville Predators (Nashville, TN)

Job Title: Amateur Hockey & Fan Development Coordinator

Department: Ford Ice Center

Job Reports To: Director of Amateur Hockey and Fan Development

Status: Exempt

 

Position Summary:

The Amateur Hockey & Fan Development Coordinator will assist and contribute to the organization's objective to grow and promote the sport of hockey in Middle Tennessee at all levels and to cultivate fan avidity. Primary focus will be on-ice development and creating fan experiences to promote the Preds and increase participation in the sport. This position will drive hockey participation through execution of grassroots beginner programs Get Out And Learn!, Preds Rookie Program and Little Preds, development programs Hockey with Heroes player clinics and Hockey Schools, seasonal events such as Coaching Symposium, Hockey & Heels, Preds Cup, and support Bridgestone Arena ice use and game night on-ice activation.

Major Responsibilities:

  • Oversee beginner programs (Get Out And Learn! Preds Rookie Program and Little Preds) to include preparation, equipment fulfillment, marketing, registration and lead instruction with an emphasis to transition participants into Ford Ice Center leagues; includes USA Hockey Try Hockey for Free events for youth and adult.

  • Manage, coordinate and execute all aspects of seasonal events such as female fan engagement (Hockey & Heels), coaching education program (Coaching Symposium), high school championship game (Preds Cup) and Hockey Schools to budget expectations and strengthen Preds brand in the community.

  • Maintain and enhance existing initiatives for continued player development such as Hockey Schools and Hockey with Heroes player clinics for youth and adult.

  • Develop an officiating initiative to bring awareness, drive new membership, and foster positive relationship in the officiating community.

  • Work with Group Sales to track ticket revenue generated by Amateur Hockey & Fan Development initiatives and assist in execution of Bridgestone Arena ice use/game night on-ice programming.

  • Provide on-ice support as needed for department programming such as classes, clinics, tournaments and special events. 

  • Collaborate with various departments to maximize exposure and awareness of Amateur Hockey & Fan Development programs.

  • Identify new Amateur Hockey & Fan Development opportunities to meet department objectives.

  • Other duties assigned by Amateur Hockey & Fan Development Director.

 

Minimum Requirements:

  • Four (4) year Bachelor's degree in sports and entertainment marketing, coaching, education, or related field.

  • Two (2) years full-time experience in professional sports team or youth-serving organization.

  • Two (2) years of hockey coaching experience at the 8U level or below; Level l USA Hockey Coaching Certification.

  • Demonstrated ability to creatively plan, coordinate and evaluate quality youth focused programs.

  • Ability to work with children and adults in a professional manner; upbeat and friendly personality with a passion to increase participation in the sport of hockey.

  • Must possess excellent verbal, written, and communication skills.

  • Strong customer service approach with experience in multitasking with multiple work-intensive projects.

  • Proactive planner with a sense of urgency, creativity, and attention to detail; Ability to problem-solve in a fast paced work environment.

  • Must be comfortable working a flexible schedule in addition to normal business hours and home games, including weeknights, weekends, and holidays.

  • Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, PowerPoint).

  • Possess a valid driver’s license, possess a suitable driving history and be insurable by FIC’s insurance carrier.

  • As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.

Essential Physical Functions:

  • Working under extreme deadlines under pressure.

  • Working extended hours, including nights and weekends.

  • Working on an ice surface.

  • Frequent lifting, bending, walking and handling and lifting heavy equipment up to 50 lbs. required.

  • Exposure to bright lights, extreme temperatures and loud noise.

  • Ability to stand in an upright position for continuous period of time. 

  • Excellent speaking and listening skills, requiring the perception of speech.

Equipment Used:

  • Including, but not limited to office equipment, barcoding scanner system, industrial equipment, hockey equipment, ice resurfacing equipment.

 

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


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Sales & Marketing: Ticket Operations
Box Office Associate - Nashville Predators (Nashville, TN)

Job Title: Box Office Associate

Department: Ticket Sales, Box Office

Job Reports To: Box Office Operations Manager

Status: Non-exempt

Major Responsibilities/Activities:

  • Services customers at Box Office windows.

  • Serves as box office receptionist on a rotating basis; this position includes preparing items for that night’s event for the event receptionist and post event wrap-up, including (but not limited to) filing claimed/unclaimed will call.

  • Prepares main box office area for event night activities and post event wrap-up, including but not limited to printing will call, preparing seller books, balancing coupons, hanging signage, writing out lost ticket vouchers.

  • Assumes supervisory role with part time ticket sellers.

  • Balances all daily transactions and completes daily rec sheets.

  • Prepares the daily sales reports and daily deposit reports on a rotating basis.

  • Ensures quality customer service for all Bridgestone Arena patrons.

  • Assists with Predator ticketing thru Archtics.

  • Helps with CMA Music Festival whenever needed.

  • Keeps the box office and break room area neat and tidy.

  • Responsible for Ticket Inventory and stocking.

  • Performs all other related duties as assigned.

    Minimum Requirements:

  • Two (2) year college degree required.

  • One (1) year of experience in a customer service and cash-handling environment is required.

  • Solid knowledge and proficiency in Ticketmaster and Archtics software.

  • Ability to problem solve.

  • Ability to provide and assess customer satisfaction.

  • Excellent verbal, written and organizational skills.

  • Employment is contingent upon successful completion of a background check.

  • Equivalent combination of education and experience may be taken into consideration.


    Essential Physical Functions:

  • Required to work long hours on event days.

  • Ability to clearly communicate with clients and coworkers.

  • Ability to sit for extended periods of time.

  • Ability to stand in an upright position for continuous period of time. 

  • Must have high finger dexterity.

  • Excellent speaking and listening skills, requiring the perception of speech.

  • Walking, bending, carrying of light items such as papers and office supplies, computer work, and answering phones will be required.

    Equipment Used:

  • Fan TM bar coding system.

  • Ticketmaster/Archtics ticketing system.

  • General Office Equipment (i.e. PC, copier, fax machine, etc.).


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Sales & Marketing: Ticket Operations
Box Office Coordinator - Nashville Predators (Nashville, TN)

Job Title: Box Office Coordinator

Department: Ticket Sales, Box Office

Job Reports To: Box Office Operations Manager

Status: Exempt

 

Major Responsibilities/Activities

  • Responsible for up to sixty (60) part-time employees, including but not limited to the following functions: hiring, planning and conducting new hire orientations, completing new hire paperwork, training, scheduling, counseling and promoting. throughout the hiring, training, advancement, promotion or any other change of status of employees.

  • Responsible for scheduling and approving payroll for part-time employees.

  • Responsible for keeping the Lost Ticket Voucher log and post-event packs up to date.

  • Responsible for importing upcoming events on a monthly basis.

  • Responsible for scheduling the main box office and Receptionist area for event activities/shifts.

  • Responsible for organizing and participating in seller lunch rotation.

  • Assists Box Office Manager on various projects as assigned.

  • Serves as supervisor on event nights to part time staff.

  • Responsible for providing quality customer service to all patrons.

  • Performs all other related duties as assigned by management.

    Minimum Requirements:

  • Two (2) year college degree required.

  • One (1) year experience in the customer service field required.

  • Ticket software experience (Ticketmaster and Archtics).

  • Experience with box office finance responsibilities, supervision, ticket window sales, and ticket order processing.

  • Ability to multi-task in a fast paced environment.
  • Excellent organizational and planning skills.

  • Willingness to contribute positively to the sales team atmosphere by developing mutually beneficial working relationships with all sales team members.
  • Flexibility and attention to detail.
  • Ability to work extended days, hours, evenings, weekends, and holidays (as required).
  • Employment is contingent upon successful completion of a background check.

Essential Physical Functions:

  • Required to work long hours on event days.

  • Ability to clearly communicate with clients and coworkers.

  • Ability to sit for extended periods of time.

  • Ability to stand in an upright position for continuous period of time. 

  • Must have high finger dexterity.

  • Excellent speaking and listening skills, requiring the perception of speech.

  • Walking, bending, carrying of light items such as papers and office supplies, computer work, and answering phones will be required.

Equipment Used:

  • Ticketmaster/Archtics ticketing system.

  • General Office Equipment (i.e. PC, copier, fax machine, etc.).


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Sales & Marketing: Ticket Sales
Fan Development Representative - Nashville Predators (Nashville, TN)

Job Title: Fan Development Representative

Department: Ticket Sales

Job Reports To: Director, Ticket Sales

Status: Exempt

The Nashville Predators and Bridgestone Arena seek a person that is ready to start their career in the sports industry. This person must be a self-starter who will be responsible for generating revenue through outbound sales campaigns that focus on the sale of all Nashville Predators, Bridgestone Arena and Ford Ice Center ticket products.

Major Responsibilities/Activities:

·         Meet the established sales objectives.

·         Structured solicitation through outbound calls and face-to-face appointments.

·         Continuous solicitation of new business for the Nashville Predators, Bridgestone Arena and Ford Ice Center.

·         Make a required minimum of outbound sales calls each day with the goal of maximizing ticket revenue.

·         Represent the Predators organization at special events throughout the Nashville community.

·         Perform other duties and responsibilities as assigned.

Qualifications

·         Focused on obtaining a career in the professional sports industry.

·         Must be willing to work flexible hours.

·         Team player with the ability to handle multiple assignments in a fast-paced environment.

·         Excellent verbal communication skills with a friendly and professional telephone manner.

·         Be comfortable with making cold calls.

·         Strong time management and organizational skills.

·         Demonstrated ability to work independently and to self-motivate.

·         Demonstrated flexibility and creative problem solving skills.

·         Have a basic knowledge of computers.

·         Passion for sales.

·         Accountability.

·         Teamwork.

 

Preferred Qualifications:

·         A degree in business, communications, sports marketing or related field. 

·         Proficiency in MS Word and Excel.

·         Nashville, TN residents preferred but not mandatory.  Must be willing to relocate if a non-resident.

Essential Physical Functions

·         Required to work long hours on event days.

·         Ability to clearly communicate with clients and coworkers.

·         Ability to sit for extended periods of time.

·         Ability to stand in an upright position for continuous period of time. 

·         Excellent speaking and listening skills, requiring the perception of speech.

·         Walking, bending, carrying of light items such office supplies will be required.

 

Equipment Used:

·         General Office Equipment (i.e. PC, copier, facsimile machine, etc.).


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Sales & Marketing: Event Operations/Management
Coordinator, NHL Events (4 MONTH TEMPORARY POSITION) - National Hockey League (New York, NY)

The National Hockey League Events Department is looking for individuals to support events during our 2016-2017 season. Positions will be approximately 4 months, beginning in October 2016 and ending in early 2017. Positions will be based out of the NHL's NY office but, travel to event sites will be required. Qualified applicants must be available to work full time Monday through Friday and have the flexibility to work overtime, weekends and holidays as needed. ?

Responsibilities for the position may include assisting with ticketing and guest management, arena production and operations, hotel and hospitality management and fan events.?

The qualified applicants must be detail oriented, well organized and responsible team players with good written and verbal communication skills. Qualified applicants must also have the ability to work independently and demonstrate initiative. In addition to being able to handle multiple tasks, ideal candidates must be able to prioritize and work well under deadlines. A positive, energetic attitude a must.?

The ideal candidates must be college graduates, with preference given to individuals with experience working large scale events. Proficiency in Microsoft Word & Excel is essential. Hockey Knowledge a plus.

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. Do you have housing in the tri state area? (The NHL does not pay relocation fees)
2. Do you have the legal right to work in the United States?
3. What are your salary requirements for this position?
4. Do you understand this is a 4 month, temporary position?
5. Do you have experience working large scale events? If so, please elaborate.


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Sales & Marketing: Ticket Sales
Ticket Sales Academy- Invitation Only - New Jersey Devils (Newark, NJ)

Are you looking to jumpstart a career in sports business? The one-day New Jersey Devils Sales Academy is your chance to be discovered! This exclusive event will give you the opportunity to showcase your skills, personality, and passion in front of the New Jersey Devils ticket sales leadership team for a shot at a full-time position with the Devils.

The New Jersey Devils Sales Academy will feature trainees working hand-in-hand with professional sports sales coaches to develop the skills necessary to launch a career in the revenue-generating side of the business. The training program will be focused on giving you exposure to different styles and techniques so you can build your own sales presentation. 

Date(s):

  • Wednesday, September 7th
  • Saturday, September 24th

Event Details:

  • 11 a.m. to 5:30 p.m. (Lunch will be provided)
  •  Training to include classroom style, interactive, game situations, cold calling, and role playing
  •  Full-time job interview sessions throughout the day with multiple members of the New Jersey Devils sales leadership team
  •  There is no cost to participate in the Sales Academy and spots are extremely limited

Candidates:

Aspiring sports business professionals looking to break into ticket sales in order to build a foundation for a long-term career in a revenue-generating position such as:

  • Ticket Sales & Service
  • Group Sales
  • Corporate Sponsorship Sales & Activation
  • Premium Sales & Service
  • Business Development
  • Sales Leadership (Manager, Director, Vice President)

Sales Coaches/Hiring Managers:

  • Shawn Doss - Vice President, Premium, Ticket Sales & Service
  • Michael DeMarino - Director, Premium & Tickets Sales
  • Frank Batres - Sr. Manager, Ticket Sales
  • Matt Salata - Manager, Ticket Sales
  • Zach Johnston - Manager, Ticket Sales 
  • William Lamont - Director, Group Sales
  • Danielle Toussaint - Director, Service & Retention
  • Marissa DiCosmo - Manager, Service & Retention

 Application Details:

  • To be considered, all applicants must possess (or graduate in December 2016) an undergraduate degree from an accredited college or university.
  • All applicants will be notified on the status of their selection to participate no later than one week before their Sales Academy date. There is no registration fee to attend the event, but access to this event will be limited. Submitting an application does not guarantee participation.
  • In person offers will be made to candidates who exceed expectations.

An Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. What do you hope to gain from this experience?
2. Why are you interested in working in sports?
3. What motivates you to succeed?
4. What characteristics do you possess that would make you a successful sales associate?
5. What do you hope to gain from this experience?


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Sales & Marketing: Premium/Suite Sales
Manager, Premium Parnterships - New Jersey Devils and Prudential Center (Newark, NJ)

Position Summary:

The Manager, Premium Partnerships is responsible for developing and implementing marketing plans and proposals targeted to potential premium hospitality partners. The Manager will partner with other key departments to draft and negotiate premium hospitality deals with corporate partners.

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Developing customized and targeted marketing plans and proposals in furtherance of the New Jersey Devils and Prudential Center’s strategies for optimizing revenue and profitability through enhanced premium seating account relationships;
  • Providing high level of service to all accounts and participating in department retention efforts during renewal campaigns;
  • Developing targeted proposals for potential clients;
  • Negotiating and drafting corporate partner contracts for new clients in accordance with brand standards and company guidelines;
  • Attending and periodically leading weekly departmental sales, marketing, and game-related activation meetings;
  • Presenting marketing and sales strategies to key decisions makers via inbound and outbound phone calls, in and out of office meetings/presentations, arena tours and other effective means;
  • Tracking and managing business leads, utilizing systems to effectively manage current and prospective client data, ultimately resulting in increased sales;
  • Attending all home games and special events to ensure fulfillment of partnerships and entertain current & prospective partners;
  • Performing all other tasks and responsibilities as directed.

Qualifications:

  • Bachelor’s Degree required;
  • 3+ years of high end sales experience;
  • Knowledge of Sports & Entertainment business preferred.

Knowledge, Skills and Abilities:

  • Must be able to develop and nurture relationships with partners;
  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;
  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise;
  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  • Results and bottom-line oriented yet will possess sensitivity towards people and values;
  • Must possess a strong research background and be an “out-of-the-box-thinker”;
  • Must have the ability to rise to the challenge and provide the hard work necessary to succeed;
  • Must be self-confident, resilient and possess a high energy level and enthusiasm;
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;
  • Must have the ability and willingness to maintain an impeccable professional appearance.

Certifications

Not Required.

WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 3 years of B2B or B2C sales experience?
2. Do you have a strong network in the tri-state area?


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Sales & Marketing: Fan Development
Youth Hockey Camp Counselor - New York Rangers (New York, NY)

Summary

Our Youth Hockey Camp Counselors are responsible for coaching and creating a quality experience for youth hockey players ages 7-15 years of age. The Youth Hockey Camp Counselors will be assisting both on and off ice instructors and will be assisting in the organization and preparation of daily camp activities. Position is responsible for overseeing the safety of 35-40 kids. Counselors must be punctual throughout camp and must maintain professional appearance on a daily basis.

Qualifications

The ideal candidate must be at least 18 years of age and possess previous coaching experience. Candidate must be enthusiastic and energetic and have a strong knowledge of teaching the basics of hockey. Applicants must possess strong communication skills and demonstrate a strong passion for hockey and teaching the game.


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Sales & Marketing: Corporate Sponsorship Sales
Account Executive, Integrated Solutions - NHL Enterprises Canada, L.P. (Toronto, ON)

SUMMARY

This position will have cross-functional sales support responsibilities. Responsibilities will include the creation of sales materials, assisting in the development of saleable League assets and supporting the oversight of various partner media platforms.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Providing various sales support functions that will consist of the following:

  • Develop and create sales packages / materials through consistent use of Power Point presentations and Word documents
  • Collaborate with sales team to creatively develop customized solutions for prospective partners
  • Source and provide various research insights into prospective partners in open categories
  • Provide competitive and industry insights through various research efforts
  • Help augment sales packages by procuring and developing assets with various internal NHL departments
  • Facilitate execution of various partner media platforms across NHL.com and the NHL Network

QUALIFICATIONS

  • High proficiency with Word, Excel and Power Point is a must
  • Must be highly motivated and exhibit outstanding problem solving abilities
  • Must be a highly organized individual
  • Ability to multi-task in a deadline driven environment
  • Excellent written and verbal communication skills
  • Strong research skills
  • Photoshop proficiency a plus

EDUCATION and/or EXPERIENCE 

  • Undergraduate degree in a related discipline required
  • A minimum of 2 years experience in sales support and new business development in the professional sports industry is desired and preferred.

We thank all applicants for their interest in this opportunity however only qualified candidates selected for an interview will be contacted.

No phone calls, emails, or recruitment agency inquiries please. Application receipt confirmations and/or recruitment status update inquiries will not be provided.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a legal and permanent resident of Canada and eligible to work for ANY employer in Canada for an UNLIMITED amount of time?
2. Please state your annual salary expectations. Note: a response is required in order to be considered for this position.
3. Do you currently reside on a permanent basis in the City of Toronto or within the Greater Toronto Area?
4. Are you willing and available to work evenings, weekends and holidays as necessary?
5. Do you possess a minimum of 2+ years full time professional experience in sales support and new business development in the professional sports industry?


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Sales & Marketing: Corporate Sponsorship Sales
Account Executive, Global Partnerships - NHL Las Vegas (LAS VEGAS, NV)

The Las Vegas Hockey Team (Black Knight Sports & Entertainment, LLC) is the newest expansion franchise in the National Hockey League (NHL) and the first major professional sports team in the history of Las Vegas and the state of Nevada. The franchise is set to begin play in the fall of 2017 and is seeking the best and brightest candidates to join its business team. We are currently hiring for the role of Account Executive, Global Partnerships in preparation for our inaugural 2017-18 season. The successful candidate will be responsible for the acquisition of new sponsor partnerships, and generating revenue for the team by utilizing their brands. Reporting directly to the VP, Global Partnerships, the responsibilities of this position include:

o   Generating sponsorship sales for the Black Knight Sports & Entertainment LLC via new client development.

o   Work to gain comprehensive understanding of the target audience/prospects for the brands.

o   Sell sponsorship opportunities to both new and existing clients of the teams.

o   Prepare exciting and creative proposals to attract new sponsors at all levels of the venues.

o   Liaise with the operations team to regularly ensure sponsor satisfaction in and around the venues on deliverables according to contract.

o   Liaise with marketing department to keep them up to date on sponsorship department activities.

o   Prepare contractual agreements for sponsors in accordance with company policy.

o   Manage the financial investment entailed in securing sponsorships.

o   Other duties as assigned. The ideal candidate for this position will have several years of experience in sales, cold calls and understand the importance of media. In addition, this individual will have above average communication skills (both verbal and written), be able to operate under pressure, and meet deadlines. The successful incumbent will also be creative, innovative and have good attention to detail. If you are a team player that works to ensure team goals are met and possess proficient skills in Microsoft Office, please apply


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Sales & Marketing: Marketing
Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)

As a Motion Graphics animator, you will be creating a wide range of motion design projects by integrating live-action footage, generating graphics, text, and still imagery to create 2-dimensional and 3-dimensional motion graphic animations for Edmonton Oiler properties. This MUST be accomplished by combining creativity and production experience with a respectful, reliable, proactive and professional demeanor.

Essential Duties and Responsibilities

  • Candidate will be responsible for all content creation, design, and animation needs for the Oilers in-arena video presentation, website, digital signage, LED systems, and broadcast
  • Conceptualize, design and transform scripts and visualizations into fluid, highly effective motion graphic animations
  • Be the department’s creative force behind headshots, sponsor animations, 3D logos, etc
  • Participating in brainstorming sessions and brand development.
  • Collaborating with graphic design staff to ensure brand integrity.
  • Assisting video editors with graphics support
  • Research and recommend software/hardware technology needed to design, develop and assemble motion graphics and animations
  • Other duties as assigned

Liaise with:

·         Event Presentation, Digital  & Social Media Team, Corporate Partnership, Marketing, Community Relations, and Ticket Sales – to support their activation initiatives as requested, as well as brainstorm on potential future opportunities

·         Rogers Place, Marketing Managers and Event Coordinators – to support their initiatives with production elements for Rogers Place, third party events and initiatives as required

Qualifications

  • Bachelor’s Degree (B.A.) or Industry Equivalent in Visual Effects/Motion Graphics and/or minimum 3 years' experience in professional motion graphics design/animation.
  • Advanced knowledge of Adobe Creative Suite a must
  • 3D Studio Max, Cinema 4D, and/or Ross Xpression experience is a plus
  • Experience with a professional sports team or live production is a plus
  • Advanced knowledge of non-linear editing (Avid Media Composer/Adobe Premiere Pro)
  • Training experience is a plus
  • Candidate must be able to work well under pressure, be self-motivated and able to work on multiple projects simultaneously
  • Candidate must be able to work well with other editors, graphic producers and game presentation staff in order to collaborate and establish an effective workflow within the team
  • Candidate must be able to adapt to ever changing requests, edits and/or revisions and must be able to take direction and produce an approved finished product in a timely manner
  • Candidate must be flexible in working hours including nights, weekends and holidays when needed

SUBMISSION MATERIALS

In addition to cover letter and resume, all applicants must submit:

  • Candidate MUST be able to supply web-links to completed work, demo reels or any other content, which validates their application and work experience

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Game Operations/Presentation
Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)

As a Motion Graphics animator, you will be creating a wide range of motion design projects by integrating live-action footage, generating graphics, text, and still imagery to create 2-dimensional and 3-dimensional motion graphic animations for Edmonton Oiler properties. This MUST be accomplished by combining creativity and production experience with a respectful, reliable, proactive and professional demeanor.

Essential Duties and Responsibilities

  • Candidate will be responsible for all content creation, design, and animation needs for the Oilers in-arena video presentation, website, digital signage, LED systems, and broadcast
  • Conceptualize, design and transform scripts and visualizations into fluid, highly effective motion graphic animations
  • Be the department’s creative force behind headshots, sponsor animations, 3D logos, etc
  • Participating in brainstorming sessions and brand development.
  • Collaborating with graphic design staff to ensure brand integrity.
  • Assisting video editors with graphics support
  • Research and recommend software/hardware technology needed to design, develop and assemble motion graphics and animations
  • Other duties as assigned

Liaise with:

·         Event Presentation, Digital  & Social Media Team, Corporate Partnership, Marketing, Community Relations, and Ticket Sales – to support their activation initiatives as requested, as well as brainstorm on potential future opportunities

·         Rogers Place, Marketing Managers and Event Coordinators – to support their initiatives with production elements for Rogers Place, third party events and initiatives as required

Qualifications

  • Bachelor’s Degree (B.A.) or Industry Equivalent in Visual Effects/Motion Graphics and/or minimum 3 years' experience in professional motion graphics design/animation.
  • Advanced knowledge of Adobe Creative Suite a must
  • 3D Studio Max, Cinema 4D, and/or Ross Xpression experience is a plus
  • Experience with a professional sports team or live production is a plus
  • Advanced knowledge of non-linear editing (Avid Media Composer/Adobe Premiere Pro)
  • Training experience is a plus
  • Candidate must be able to work well under pressure, be self-motivated and able to work on multiple projects simultaneously
  • Candidate must be able to work well with other editors, graphic producers and game presentation staff in order to collaborate and establish an effective workflow within the team
  • Candidate must be able to adapt to ever changing requests, edits and/or revisions and must be able to take direction and produce an approved finished product in a timely manner
  • Candidate must be flexible in working hours including nights, weekends and holidays when needed

SUBMISSION MATERIALS

In addition to cover letter and resume, all applicants must submit:

  • Candidate MUST be able to supply web-links to completed work, demo reels or any other content, which validates their application and work experience

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Sales Management
Coordinator, Business Services - Prudential Center and New Jersey Devils (Newark, NJ)

Position Summary:

Prudential Center and the New Jersey Devils are seeking a person who will assist the Senior Vice President, Business Services by providing a wide variety of administrative and project-based services.  This person will assist in executing responsibilities all in an effort to drive ticket sales revenue and member retention, optimize the company’s core business and provide high level guests with exceptional customer service. 

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

· Provide general administrative support including but not limited to answering phones, scheduling meetings and travel, calendar support, completing business expense reports and processing invoices

· Serve as the project manager for the ticket sales and service department to ensure that they have the necessary tools to maximize revenue and retention. This will include but not be limited to acting as project lead in the development, marketing and execution of sales and/or member events and collateral materials. 

· Manage and fulfill ticket, suite catering and other requests (e.g., autographed merchandise)

· Responsible for the execution of parties, meetings and other activities on game/event and non-game/event days

· Provide exceptional customer service to high level guests at the arena’s VIP entrance

· Liaison with the marketing department to coordinate marketing programs to drive F&B and merchandise revenue

· Other game and event night duties, independent research and project-based work including identifying best practices in the areas of food and beverage and in-arena merchandise sales, as assigned

Educational Background Required:

· Bachelor’s Degree        

Knowledge, Skills, Abilities, Experience:

· 1-2 years in a fast-paced office environment; sports experience specifically in ticket sales, planning and event execution and demonstrated exceptional customer service, a plus

· Great relationship builder

· Ability to handle multiple tasks; excellent time management, attention to detail and organizational skills;

· Ability to manage multiple supervisors with varying needs and styles;

· Strong work ethic, self-starter;

· Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills including both written and verbal;

· Must be flexible & reliable team player, both within own department and within company as a whole;

· Must possess a strong ability to manage one’s own time and prioritize tasks.

· Excellent computer skills including Word, Excel and PowerPoint

Certifications

n/a

WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a bachelor's degree?
2. Do you have 1-2 years of experience working in the sports/entertainment industry, specifically in ticket sales?


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Sales & Marketing: Marketing
Marketing Director - Prudential Center and New Jersey Devils (Newark, NJ)

Job Title: Marketing Director, NJ Devils                                                                         

Prudential Center is a world-class sports and entertainment venue located in downtown Newark, New Jersey. Opened in October 2007, the state-of-the-art arena is the home of the National Hockey League’s (NHL) three-time Stanley Cup Champion New Jersey Devils, Seton Hall University’s NCAA Division I Men’s Basketball program, and more than 175 concerts, family shows and special events each year. Ranked in the Top 10 nationally by Pollstar, Billboard and Venues Today, Prudential Center is recognized as one of the premier venues in the United States and around the world, and welcomes 1.75 million guests annually.

Devils Arena Entertainment, LLC. is an equal opportunity Employer (EOE).

Job Description:

If you live and breathe sports, entertainment, and marketing, we want to talk to you. The three-time Stanley Cup Champion New Jersey Devils is looking for an experienced Marketing Director. The successful candidate will proactively drive and assume responsibility for the overall marketing direction of the club, Ultimately, the Marketing Director role is responsible for driving Revenue and Recruitment across all marketing communications channels for The New Jersey Devils, with a primary focus on increasing Sales of Single Game Tickets, Merchandise, and Food & Beverage.

The Marketing Director will partner with the Executive Creative Director, Digital Marketing Director, and VP Strategy to develop, implement, track and optimize all Devils marketing campaigns across all paid/owned/earned media channels, including mobile, web/app, social, experiential, and grassroots. Through thought-leadership and vision, the Marketing Director must create and maintain a highly collaborative, positive, and performance-oriented marketing organization that promotes best-in-class solutions and world-class fan engagement. The ideal candidate must possess an in-depth understanding of current marketing trends and technologies and possess great creative instincts. S/He must also have a “Fan First” mindset.

Key Responsibilities:

· Grow the Devils Brand: Drive Revenue (Single Game Ticket Sales & Merchandise) and Recruitment (Devils Database and Little Devils Youth Club Registrants) via marketing leadership, strategic vision, and innovative tactics.

· Monitor local trends and develop best practices to maximize attendance (including leveraging NHL case studies & research)

· Lead development of annual Marketing Calendar for Devils, in partnership with VP Strategy and VP Ticket Sales & Premium.

· Grow the People: Provide marketing skills and managerial expertise to the company by building, developing and managing a world-class sports marketing team.

· Plan and negotiate all paid media – TV, print, radio, print, OOH, and experiential, partnering with VP Strategy to measure & optimize ROI for campaigns against agreed upon KPIs.

·  Partner with VP, Marketing Partnerships to develop strategic partnerships with local entities to drive brand reach and awareness in marketplace.

· Grow the Culture: See Company Values and Commitments.

· Protect the Devils Brand: Oversee the usage of Devils brand and its marks across all media & communications, working in partnership with the Creative Director

· Develop annual strategy & marketing plan, inclusive of all tactics and resource allocation necessary, to achieve Devils business goals and objectives.

· Direct implementation and execution of all marketing and service policies and practices.

· Ensure marketing activations are coordinated, meeting planned objectives and meet all expenditure requirements agreed upon during business planning process.

· Partner with VP Strategy to develop and manage retail pricing structures and sales promotions.

· Provide leadership in the development of partnership & sponsorship marketing deals & program activations.

· Partner with Strategy & Analytics team to oversee and direct market research, competitor analyses and customer service and retention (CRM) monitoring processes and initiatives.

· Manage day-to-day relationships with external agencies and partners.

Required Skills:

· Cross-functional Leadership.

· Strategic & Innovative Thinking.

· Entrepreneurial Mindset.

· Strong sense of Accountability.

· Financial Management.

· Fan Focus.

· Impeccable Organizational Skills.

· Attention to Detail.

· Collaborative Personality.

· Functional Marketing Expertise.

· Learning Orientation.

· Effective Presentation & Communication Skills.

· Coaching & Mentorship Orientation.

Desired Skills and Experience:

·  8-10+ years of experience in a marketing, sports & entertainment or related marketing role.

·  Bachelor’s degree from accredited college/university required.

·  Exceptional project and relationship management skills - deep cross-functional collaboration is required.

· Strong analytical and communication skills; ability to present ideas clearly and concisely.

· Passion for sports, entertainment, & pop culture.

· Excellent interpersonal skills; able to interact with Ownership, C-Suite Executives, colleagues, agencies, the community, and business partners of all demographics and professional levels.

· Demonstrable experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns.

· Strong analytical skills and data-driven thinking.

· Flexibility in working extended hours including nights, weekends, and holidays as required.

· Up-to-date with the latest marketing best practices in all aspects of marketing communications.

Working Conditions:

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend. This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events that may take place in the arena or offsite, including on weekends and/or holidays, may be required. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 8-10+ years of experience in a marketing, sports & entertainment or related marketing role?
2. Do you have a Bachelor’s degree from accredited college/university?
3. Do you have experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns?
4. Do you have experience developing and managing retail pricing structures and sales promotions?


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Sales & Marketing: Business-to-Business Sales
Coordinator, Corporate Partnerships - Prudential Center and New Jersey Devils (Newark, NJ)

Reporting to the Specialist of Marketing Solutions, the  Coordinator will support the Corporate Partnerships department through the sales development process and various administrative duties, as assigned.

Key Responsibilities:

  • Manage the development of partnership proposal decks, detailed deal outlines and deal profit & loss statements
  • Assist Sales Managers with research and prospecting / lead generation
  • Attend and record detailed notes at prospecting meetings with Corporate Partnerships Sales Managers
  • Assist with debriefing needs analysis takeaways from prospecting meetings and uses information to develop customized partnership platforms with Specialist, Marketing Solutions
  • Manage the preparation and follow-up of weekly partnership meetings
  • Provide general administrative support such as managing the compilation and distribution of the new business weekly report, handling corporate gifts and shipping, arranging meetings and tracking deadlines 
  • Assist with special projects including game day hospitality, external events and department outings
  • Work with Specialist, Marketing Solutions to understand the functions of our business, develop third- party relationships and provide Sales Managers with relevant research metrics needed for sales pitches
  • Assist with managing rate card values and tracking asset inventory
  • Assist in building case studies around current partner activation to leverage in future sales pitches.
  • Case studies will focus on category-specific KPIs (Key Performance Indicators) to share with prospective partners seeking a partnership

Essential Qualifications:

  • Background and/or knowledge in sports sponsorship is preferred
  • Excellent organizational abilities to handle multiple tasks, establish priorities, and consistently meet deadlines.
  • Effective communicator both orally and written with excellent interpersonal skills.
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel and the Internet
  • Competency in Power Point, Adobe Photoshop and presentation building skills
  • Proficient with basic math and calculations.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed
  • Strong work ethic and a desire to build a career in professional sports

AN EQUAL OPPORTUNITY EMPLOYER


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Sales & Marketing: Database Marketing/Analytics
CRM Certified Administrator - Prudential Center/New Jersey Devils (Newark, NJ)

Job Description

Job Title: CRM Certified Administrator

Department:  CRM Strategy

Reports To:  Director, CRM and Data Strategy

Position Summary:

Prudential Center and the New Jersey Devils are seeking a Salesforce Certified Administrator.  Candidate will need 3 to 5 years of experience administering CRM systems, and will be responsible for optimizing our current CRM platform and associated applications.  Additionally, candidate will partner with the Marketing Department to drive sales and marketing strategy in order to increase organizational revenue streams and operating margins.  Candidate will also create a core systems architecture that will provide one centralized view of each customer incorporating all data sources.

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Diagnose  current set up of Salesforce sales cloud and provide targeted recommendations on how to improve platform (page layouts, fields, campaigns, workflows, triggers, and validation rules).
  • Determine critical data elements to enrich customer profiles and monitor data entry capture by both sales and marketing personnel.
  • Create customized metrics for CRM adoption and run diagnostic reports that show changes over time (system logins, dashboard views, population of fields, pipeline management).
  • Develop core governance principles and standardized naming conventions to automate campaign setup and push leads into the sales funnel at an expedited rate.
  • Onboard and set up electronic training platform that incorporates CRM and sales product information.
  • Document and translate new CRM functionality and processes to business partners.
  • Translate sales and marketing engagement strategy to CRM applications.
  • Partner with CRM Director to drive data strategy and list segmentation to optimize sales and marketing campaigns.
  • Research new technologies and submit proposals to constantly evolve CRM application framework.
  • Partner with CRM Director and Marketing Email Coordinator to optimize functionality within salesforce marketing cloud.  (journey builder, email deployment, social listening).
  • Collaborate with database warehouse vendors and consultants to help integrate new data sources into core architecture.
  • Collaborate with Director of Analytics to provide insights using Salesforce internal reports and analytical models built within business intelligence tools.

Educational Background Required:

  • Bachelor’s Degree        
  • Master Degree a plus

Knowledge, Skills and Abilities:

  • Knowledge of inside sales process and outbound calling models for B2B and B2C prospects.
  • Ability to perform necessary Salesforce admin functions (fields, workflows, page layouts, campaigns, apex trigger a plus).
  • Experience with Salesforce marketing cloud.  Any experience with building customer journeys a plus.
  • Experience with CRM implementations and migrating legacy data a plus.
  • Experience with ETL and master data management (MDM) a plus.
  • Moderately proficient to proficient in Microsoft Excel (pivot tables, basic formulas, linking documents, import/export of data).
  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized.
  • Must have the drive to research new technologies to help business find new ways to engage customers.
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise. 
  • Must assess sales needs of CRM and be able to challenge requests that do not align with CRM vision and strategy.
  • Must be able to identify with a wide range of users with a wide range of adoption and technological skillsets.
  • Must be able to work late hours and on weekends to complete critical business projects/initiatives.
  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information.
  • Must be flexible & reliable team player, both within own department and within company as a whole.
  • Must possess a strong ability to manage one’s own time and prioritize tasks.
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.

 

Certifications

Salesforce Certified Administrator or Advanced Administrator (Developer skills a plus).

WORKING CONDITIONS: This position is located in Philadelphia, PA.

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelors Degree?
2. Do you have a Masers Degree?
3. Do you have 3-5 years of experience administering CRM systems?
4. Are you Salesforce certified?


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Sales & Marketing: Database Marketing/Analytics
CRM and Training Coordinator - Prudential Center/New Jersey Devils (Newark, NJ)

Job Description

Job Title: CRM Campaign and Training Coordinator

Department:  Marketing, Creative, Production and Digital

Reports To:  Director, CRM and Data Strategy

Position Summary:

Prudential Center and the New Jersey Devils are seeking a CRM and Campaign Training Coordinator to join our Strategy team.  The successful candidate will proactively train and assume responsibility for the overall ongoing CRM support of multiple units, including Marketing, Ticket Sales, and Premium/Partnerships/Sponsorships.  Candidate will assess training applications to transform and translate CRM and product training curriculum to an easy to use and trackable training interface.  CRM Campaign and Training Coordinator will work with the CRM Administrator to create a standardized automated process for creating campaigns and managing the assignment of leads. 

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Build, develop content for, and perform on-going management of CRM training portal.
  • Work with CRM Administrator to understand all new functionality needed to support business stakeholders, and subsequently train and provide feedback from users to refine and optimize processes to ensure buy in and adoption.
  • Responsible for maintaining a best in class training curriculum for new and existing users.
  • Create, analyze and monitor sales and marketing campaigns inside CRM to support overall engagement strategy.
  • Use CRM data uploader tools to allocate leads based on campaign strategy.
  • Analyze data to report on manager and user adoption and provide refreshed CRM training courses as needed throughout the year.
  • Collaborate with team to drive collection of critical data elements to enrich customer data and increase customer relationships.
  • Partner with Philadelphia 76ers training coordinator to share best practices and ideas so that we collectively develop a best in class sales organization.

Educational Background Required:

  • Bachelor’s Degree        
  • 1 to 2 year’s experience working with CRM systems (Salesforce, MS Dynamics)

Knowledge, Skills and Abilities:

  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  • Must be detail oriented and have the ability to identify areas to automate manual processes;
  • Must be patient in the face of users with a wide range of technological experience;
  • Must be self-confident, resilient and possess a high energy level and enthusiasm; 
  • Must be well organized and driven by process;
  • Must possess a strong research background and be an “out-of-the-box-thinker”;
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks.

 

Certifications

Any salesforce certifications or experience with trailhead training platforms is preferred.  Experience with salesforce data loader is preferred.

WORKING CONDITIONS

 

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelors Degree?
2. Do you have a minimum of 1-2 years experience working with CRM systems? (Salesforce, MS Dynamics)


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Sales & Marketing: Event Operations/Management
Event Coordinator - Rochester Americans (Rochester, NY)

Description:

The duties and responsibilities of this job entail, but are not limited to:

  • Assist in the implementation and execution of all specials events and promotions during Amerks games including but not limited to: pregame ceremonies, handouts, tabling, entertainment, and setup.

  • Support the development, preparation, and organization of special events

  • Efficiently communicate with the Game Presentation Staff and Blue Cross Arena staff with any event related issues.

  • Assist in in-arena game presentation activities as needed.

  • Serve as an Amerks ambassador at all home games, play an active role in all in-game entertainment, and interact with fans of all ages.

  • Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks.

  • Assist other departments with game-day initiatives as assigned.

  • Promote a positive fan experience and work as part of a creative team.

  • Assist with other Amerks events in and out of the arena when necessary.

    Requirements:

  • Attendance at all home games and special events for the entire 2016-2017 season. Availability for game days is a must.

  • Must possess strong communication skills, an outgoing and positive attitude, and enjoy interaction with fans.

  • Must be flexible and adaptive in a fast-paced, live and stressful environment. Critical thinking and the ability to effectively follow directions are essential.

  • Ability to work independently and as part of a team.

  • Work effectively under pressure and be able to prioritize tasks and meet deadlines as they are presented.

  • Candidates are expected to be timely and punctual and maintain a professional appearance and demeanor while upholding the standards of the organization.

    This is a game-night position.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Ticket Sales
Ticket Sales & Service Office Team Member - Rochester Americans (Rochester, NY)

Summary:

Ticket Sales & Service Office Team Members are committed to providing support to all Full Time Ticket Sales Associates, Ticket Operations Coordinator, Manager of Ticket Sales & Service and Director of Ticket Sales & Service. As an extension of the Rochester Americans Ticket Sales Department, you will be required to achieve excellence. The Ticket Sales & Service Office staff takes a proactive approach in providing support for any and all ticket sales related needs. In addition, each member is required to be educated and able to communicate team information on a wide variety of topics including events, promotions, offers and Season Ticket Member benefits.

Description:

The duties and responsibilities of this job entail, but are not limited to:

  • Assist in the daily operations of the Rochester Americans ticket sales department

  • Distribute marketing collateral throughout various target markets

  • Create and maintain ticket sales databases and spreadsheets

  • Learn ticket sales operating systems e.g. Ticketmaster and ProVenue

  • Fulfill inbound online orders and customer service requests

  • Research and generate new sales leads upon request

  • Assist ticket operations with ticket distribution and manifests

  • Coordinate in-arena marketing and set-up of Riverside VIP Club on game days

  • Ticket Sales & Service Team Members are seasonal employees staffed as needed 

    Requirements:

  • Must have a strong Customer Service background and excellent Verbal Communication skills.

  • Self-Motivated, team player who possesses a positive attitude and uses good judgment.

  • Confident, outgoing, friendly and personable. Ability to work in a fast-paced environment.

  • Available to work all Rochester Americans home games including nights, weekends, holidays.

  • Ability to meet physical demands including standing for an extended period of time.

  • Must have reliable transportation.

This is a part-time paid position.
 


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Corporate Sponsor
Sponsorship Assistant - Rochester Americans (Rochester, NY)

Description:
The duties and responsibilities of this job entail, but are not limited to:

  • Implementing sponsor contracts

  • Assisting with meeting preparations

  • Coordinating sponsor elements

  • Prepare for any sponsor events

  • Help get tickets and other material to sponsors

     Game Day Duties

  • Prepare the suite level

  • Be attentive to the Families of the Players and Coaches

  • Execute sponsor elements (ie. Pre and Post Game Experiences, etc.)

  • Check on suites and sponsor tables throughout the night

  • Assist with pre or post game sponsor giveaways

  • Photograph sponsor elements throughout the Arena

     Requirements:

  • Ability to have office hours during the week (schedule to be agreed upon with the Partnership Services Manager)

  • Attendance at all home games for the entire 2016-2017 season. Availability for game days is a must.

  • Must possess strong communication skills, an outgoing and positive attitude.

  • Must be flexible and adaptive in a fast-paced, live and stressful environment. Critical thinking and the ability to effectively follow directions are essential.

  • Ability to work independently and as part of a team.

  • Work effectively under pressure and be able to prioritize tasks and meet deadlines as they are presented.

  • Candidates are expected to be timely and punctual and maintain a professional appearance and demeanor while upholding the standards of the organization.

    This is a part-time paid position.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Game Operations/Presentation
Game Presentation Seasonal Employee - Rochester Americans (Rochester, NY)

Duties and Responsibilities of this job entail, but are not limited to:

  • Assist in the implementation and execution of all in-arena game presentation activities including but not limited to: promotions on and off the ice, anthems, color guard, pre and/or post-game ceremonies, intermission entertainment, handouts, and mascot duties for the Rochester Americans and special events outside of game nights.

  • Serve as Amerks ambassadors at all home games, play an active role in all in-game entertainment, and interact with fans of all ages.

  • Greet all members and guests as they enter the arena and thank them as they exit

  • Work with a team to execute all game day elements of the Rochester Americans Game Presentation strategies and promotions.

  • Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks.

  • Participate in fan interaction with and without team mascot.

  • Answer all fans questions accurately and professionally to enhance their experience.

  • Assist other departments with game-day initiatives as assigned.

  • Promote a positive fan experience and work as part of a creative team.

  • Assist with other Amerks events in and out of the arena when necessary.

    Requirements:

  • Attendance at most, if not all, games and special events for the entire 2016-2017 season. Availability for game days is a must.

  • Must possess strong communication skills, an outgoing and positive attitude, and enjoy interaction with fans.

  • Must be flexible and adaptive in a fast-paced, live and stressful environment. Critical thinking and the ability to effectively follow directions are essential.

  • Ability to work independently and as part of a team.

  • Work effectively under pressure and be able to prioritize tasks and meet deadlines as they are presented.

  • Candidates are expected to be timely and punctual and maintain a professional appearance and demeanor while upholding the standards of the organization.

This is a game-night position.
 


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Game Operations/Presentation
Game Presentation Coordinator - Rochester Americans (Rochester, NY)

Description:
The duties and responsibilities of this job entail, but are not limited to:

  • Serve as floor director during all home games

  • Supervise the Game Presentation game night staff members to ensure first-class entertainment for fans

  • Assist in the development and execution of all in-game activities

  • Assist the Director of Game Presentation in preparing game day content (i.e., building memos, promotion timelines) and communicate the documents with various departments prior to each respective home game

  • Book anthem singers for each home game

  • Generate new ideas to enhance overall fan experiences and engagement during games

  • Coordinate and conduct pre-game ceremonies, in-arena promotions, intermissions, and special presentations

  • Assist in overseeing and scheduling game-day staff

  • Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks.

  • Support the development, preparation, and organization of special events

  • Efficiently communicate with the Game Presentation Staff and Blue Cross Arena staff with any event related issues.

  • Serve as an Amerks ambassador at all home games, play an active role in all in-game entertainment, and interact with fans of all ages.

  • Promote a positive fan experience and work as part of a creative team.

  • Assist with other Amerks events in and out of the arena when necessary.

    Requirements:

  • Ability to have office hours during the week (schedule to be agreed upon)

  • Attendance at all home games and special events for the entire 2016-2017 season. Availability for game days is a must.

  • Must possess strong communication skills, an outgoing and positive attitude, and enjoy interaction with fans.

  • Must be flexible and adaptive in a fast-paced, live and stressful environment. Critical thinking and the ability to effectively follow directions are essential.

  • Ability to work independently and as part of a team.

  • Work effectively under pressure and be able to prioritize tasks and meet deadlines as they are presented.

  • Candidates are expected to be timely and punctual and maintain a professional appearance and demeanor while upholding the standards of the organization.

    This is a part-time paid position.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Corporate Sponsor
Public Relations and Community Relations Employee - Rochester Americans (Rochester, NY)

Description:
The duties and responsibilities of this job entail, but are not limited to:

Public Relations:

  • Writing articles and press releases

  • Setting up/staffing press box on game days and distributing statistical information

  • Provide assistance in facilitating player/coach interviews and handling other media requests

  • Aid in the development of team publications (media guide, yearbook, game notes, media kits)

  • Organize press clippings and photo archives

    Community Relations:

  • Provide assistance to the Public Relations department in all the teams’ community outreach initiatives, often serving as the primary on-site contact

  • Schedule, coordinate and fulfill all appearance and donation requests under the direction of the Public Relations department

  • Work with local charities and businesses to send players, mascots, and staff to community events.

  • Promote community events through press releases and media advisories, take photos and video at events, and publish post-event stories summarizing the team’s involvement at the appearance

    Requirements:

  • Excellent verbal and written communication skills

  • Proficient in Microsoft Office and Adobe Photoshop

  • Experience in Website management preferred

  • 20-30 hours a week

  • Must be available to work all Amerks home games

    This is a part-time paid position.


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Fundraising/Major Gifts
2016/2017 Sharks Foundation 50/50 Raffle Seller - Sharks Sports and Entertainment (San Jose, CA)

Summary:
The Sharks Foundation will be implementing an electronic 50/50 raffle program for the 2016-17 season. The 50/50 raffle will take place at every Sharks home game, where one lucky winner will receive 50% of the total raffle ticket sales and the Sharks Foundation will receive the other 50% to support charitable organizations that fall in line with the Sharks Foundation’s beneficiary qualifications.The Sharks Foundation is looking for responsible, enthusiastic and outgoing individuals to sell tickets for the 50/50 raffle at San Jose Sharks home games.

Basic Functions:
• Sell 50/50 raffle tickets to fans at San Jose Sharks home games
• Display an outgoing personality and be willing to approach fans to make sales
• Communicate 50/50 raffle details and rules to fans
• Keep accurate account of cash and credit sales
• Represent the San Jose Sharks and Sharks Foundation in a positive manner
• Perform other tasks and projects as needed

Requirements:
• Must be 18 years or older
• Must be available for a minimum of 70% of Sharks home games(approximately 28 games)
o Shifts will begin about 2 hours before the game starts and end halfway into the third period (around 5:30 p.m. and end approximately 9:30 p.m. for a night game)
• Must be able to pass the California required background check


Skills/Qualifications:
• Arrive on time for designated shifts and display time management skills
• Provide excellent customer service and communication skills; Spanish fluency a plus
• Willingness to understand the 50/50 raffle rule and regulations and clearly communicate the instructions to fans
• Ability to learn the technology associated with the raffle sales and troubleshoot if needed
• Prior experience handling cash
• Sales/ customer service background
• Demonstrates a “team player” attitude with strong work ethic and high level of integrity


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Marketing
Blues Street Team - St. Louis Blues (St. Louis, MO)

Job Summary

The Blues Street Team is a part-time staff position that will be responsible for executing street hockey clinics for the Street Blues initiative.  As a member of the Blues Street Team, you will be traveling throughout the greater St. Louis Area growing the sport of hockey by teaching children the fundamentals of the game at street hockey clinics in schools and youth centers.

Responsibilities/Tasks

·        Set-up and execute Street Blues clinics based on provided curriculum within the greater St. Louis Area and surrounding communities. These clinics will be held at Schools, YMCA’s, Boys and Girls Clubs, Summer Camps and other youth based facilities.  There will be a curriculum manual provided that includes drills and games for the Street Team members to teach the children.

·        Create a positive and encouraging atmosphere while teaching children the game of hockey at an introductory level.

·        Promote the St. Louis Blues in a professional and respectful manner while leading these clinics.

·        Other Responsibilities as assigned.

Requirements

·        Qualified candidates must have knowledge of the game of hockey.

·        Must be able to teach, encourage, and manage children ranging from elementary school to middle school.

·        Candidates must be high-energy, positive, team players.

·        Must pass a background check, pass a drug test, and have valid identification.

·        All members of the Street Team are required to lift (25) pounds and perform some manual labor.

·        Must have weekday, daytime availability.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What experience do you have with the sport of hockey?
2. What experience do you have with mentoring?


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Sales & Marketing: Marketing
Social Ambassador - Part Time - TD Garden (Boston, MA)

Responsibilities:

Provide social support for TD Garden and Boston Bruins for all events at TD Garden in the following duties:

  • Monitor inbound conversation and leverage engagement opportunities as previously determined by parameters set forth by the TD Garden / Boston Bruins digital team
  • Successfully share any conversation with guest ambassador team at TD Garden to manage on-site execution of in-person engagement / follow-up.
  • Respond / reply / engage with our social fans and followers during events
    • Responsible for refreshing and approval of user-generated content leveraged at the TD Garden for all Boston Bruins home games and TD Garden events including Boston Celtics home games
    • Assist the TD Garden / Boston Bruins digital team with the collection of photos / content to be used for promotion of games and/or events before, during or after such events
    • Aid in collection of social data in-event
    • Other duties as assigned

Qualifications:

Ideal candidates must demonstrate a high level of professionalism, which includes being organized, reliable, honest and maintain strong communication and interpersonal skills. Previous social engagement experience is required.

Must have a flexible schedule in order to work nights, weekends and holidays.

Qualified applicants are required to work at certain Boston Bruins home games, Boston Celtics home games, other TD Garden events, other major events where social support is necessary and between events as support is needed.

This part-time position is paid an hourly wage; hours and scheduling for the position will be coordinated on a bi-weekly basis.

Applicants are required to provide their own transportation to and from work as well as determine their own parking arrangements unless otherwise specified.


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Sales & Marketing: Digital/New Media Sales
Digital Website Producer - TD Garden and Boston Bruins (Boston, MA)

This position will be a dual position, contributing to both the TD Garden entertainment arena and the NHL's Boston Bruins marketing teams. To learn more about our exciting organizations, please see below:

The 2011 Stanley Cup Champion Boston Bruins are an Original Six franchise in the National Hockey League with a storied history going back to 1924. They have won 6 Stanley Cup championships and have had the numbers of 10 former players retired. In addition, The Bruins have had 52 former players/coaches named to the Hockey Hall of Fame. Visit the Boston Bruins’ website athttp://www.bostonbruins.com.

The TD Garden, located in Boston, MA. It is home to the 2011 NHL’s Stanley Cup Champion Boston Bruins and the NBA’s Boston Celtics. The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with a Pro Shop, four private restaurants, 89 executive suites, 1,100 club seats, and a multi-million dollar High Definition video scoreboard. Please visit www.tdgarden.com to learn more.

The Opportunity

Responsible for content management and development for all Boston Bruins and DNC Boston owned digital properties including BostonBruins.com, Boston Bruins Mobile App, TDGarden.com, TD Garden Mobile App., TDGardenapps.com, and other digital sites. Serves as point person for tech / design troubleshooting in support of daily site QA and functionality

Coordinate the implementation of website landing pages; video, photo and news content; sponsorship advertising integration; and Boston Bruins and TD Garden event and internal marketing/sales initiatives.  Ensure consistency of presentation graphics and content across all owned digital platforms

Implements channel tracking, and provide key reporting on digital platform performance. Delivers insights and takeaways on digital campaigns by partnering with key business contacts to guide next steps and recommendations for how to move forward. 

Position Summary:

Produces the content development across our owned digital platforms including BostonBruins.com, Boston Bruins Mobile App, TDGarden.com, TD Garden Mobile App., TDGardenapps.com and other digital channels as needed while ensuring brand consistency across our web assets. Specifically:

  • Optimizes site performance consistently

  • Produces and manages site / app features and functionality

  • Leads ongoing QA of digital properties

  • Work with external vendors on content updates and platform changes including forms, virtual seating map, ticketing, and content optimization

Setup tracking utilizing tagging, pixels, CFCs within the site structure. Analyze and provide key 'real-time' reporting on digital campaigns to effectively inform internal stakeholders of performance trends and to measure campaign goals and objectives. Work alongside campaign specialist to take findings and make adjustments to the campaign/personalization tools to better target messaging to fans. 

Utilizing multiple CMS tools as well as front-end development capabilities create specific pages for digital properties including BostonBruins.com, Boston Bruins Mobile App, TDGarden.com, TD Garden Mobile App., TDGardenapps.com for sales and marketing initiatives. 

Qualifications: 

  • Bachelor’s Degree in marketing, communications, computer science, graphic design or related field.

  • All candidates must have 1-4 years professional experience managing content for high traffic websites.  Must have exceptional communication and organization skills. 

  • Candidate is required to possess a working knowledge of and experience using website content management systems within the business environment.  Candidate should demonstrate a familiarity with HTML 5, Javascript, Jquery, Adobe CS6/Creative Cloud, Flash, Sales Force, Marketo, and Adobe Campaign.

  • Ability to manage technical projects from conception to implementation

  • Fantastic attention to detail

  • Ability to work under pressure and meet tight deadlines

  • Flexible schedule – must be available on nights and weekends for TD Garden and Boston Bruins events, and/or additional events as necessary


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Sales & Marketing: Database Marketing/Analytics
Consumer Business Intelligence Analyst - TD Garden/Boston Bruins (Boston, MA)

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.

Our Exciting Work Location:

The TD Garden, located in Boston, MA. It is home to the 2011 NHL’s Stanley Cup Champion Boston Bruins and the NBA’s Boston Celtics. The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with a Pro Shop, four private restaurants, 89 executive suites, 1,100 club seats, and a multi-million dollar High Definition video scoreboard. Please visit www.tdgarden.com to learn more.

Position Summary:

The Consumer Analyst will supports operations by being the technical lead in developing analyses for key revenue generating analysis across all DN Boston Holdings. Provide key insights and supporting data for existing initiatives as well as utilizing data-driven recommendations to support growth in the following areas:

Strategic/Consumer Insights Management – perform data research and analysis process necessary to generate the revenue improvements we can expect from full utilization of a more robust data-driven strategy.

Business Intelligence Reporting– Technical lead with the development of key reports, dashboards and analysis to be utilized in the daily management of the field operations.

Analytic Driven Research – Produce and analyze key reports on financial, marketing and operations to ensure operations are continually driving improvement.  Assists in consolidation of disparate major data sources into streamlined dashboards and reporting tools that aid in generating actionable insights.

Business Development – Develop analysis for comprehensive case studies and proven success stories to be utilized as a sales tools for new business.

Additional Responsibilities:

  • Responsible for predictive/statistical modeling, data science, market research & visualizations while developing design algorithms to maximize revenue and optimize overall business performance.
  • Implements marketing and financial segmentation schemes, and predictive model scores for marketing initiatives by the business subsidiaries within Boston.
  • Design new and innovative analytical solution to predict customer behaviors & recommend actions to drive desired outcomes. Researches key trends affecting the sports and entertainment and hospitality industries.
  • Manage ongoing business models (refreshing & calibrating key sales & retention models). Develops analysis for operational campaigns by building BI dashboards, which visualize fundamental performance indicators. Technical lead on development of business rules, metrics for BI.
  • Perform ad-hoc analysis as needed to answer specific business questions & produce actionable insights.
  • Develops analysis for operational campaigns by building BI dashboards, which visualize fundamental performance indicators. 
  • Coordinates with the Data-Architect for developing business rules, mapping and key usages of data structured within the data-warehouse.

Qualifications:

  • Bachelor's degree in Marketing, Finance, Mathematics, Operations Research, Statistics or related field with 5 year's relevant experience.
  • Experience working with large volumes of data; experience with POS and clickstream data is a plus.
  • Expertise in data extraction & transformation, relational databases & SQL
  • Ability to apply theoretical or experiential knowledge on predictive modeling, time series analyses, machine learning to solve large scale business problems, to research and create cutting edge solutions.
  • Knowledge of fundamental concepts of marketing, such as positioning, segmentation, consumer behavior, etc.  Understanding of complex digital ecosystems and metrics available for collection and analysis.
  • Consumer research and CRM / Loyalty administrator experience supporting customer analysis, segmentation for targeted marketing and sales planning.
  • Strong programming and analytical skills in major analytics software packages (e.g. SAS toolsets (SAS Enterprise Miner preferred), SPSS, R, etc).
  • Have ability, creativity and experience to generate quick, iterative, optimizing solutions in a wide range of business problems, from online marketing to merchandising.
  • Experience in Big Data sets, cloud based architectures, and deployment frameworks for machine learning algorithms (e.g. Hadoop, Hive, Hbase, Mahout, etc.).
  • Proficiency in analysis and knowledge of data presentation concepts and procedures required.
  • Proficiency in SQL or similar relational database management system required.
  • Advanced  proficiency with Google Analytics, Omniture or related system.
  • Strong understanding of direct marketing theories and processes.
  • Exceptional written and verbal communication and organizational skills
  • Good presentation skills including dynamic public speaking skills
  • Demonstrates excellent analytic modelling skills that clearly communicate concepts for dissemination in a non-technical manner.
  • Demonstrates mastery of quantitative business analysis methods including statistical modeling, regression analysis, and mass data analytics.
  • Demonstrates skills in presentation applications including Excel, Powerpoint & SAS.
  • Proven ability to work within an ambiguous/fluid data enterprise; ideal candidate should be able to adapt well to change and thrive in a multi-matrix organization

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Sales & Marketing: Digital/New Media Sales
Campaign Manager - TD Garden/Boston Bruins (Boston, MA)

Job Summary:

  • Strategically lead marketing campaigns specifically supporting business initiatives for TD Garden and the Boston Bruins to drive increased client account penetration, client retention and/or client engagement. This position will focus on campaign development and management including oversight of the execution of such campaigns.
  • Collaborate with the marketing, sales and digital counterparts to identify campaign goals, appropriate target audiences and channel strategy.
  • Drive improvement of campaign strategies by reviewing insights of customer engagement and behavior within our campaign workflows, and making real-time campaign optimization recommendations. This person will live at the intersection of creative campaign strategy and project management, providing consistent oversight on the execution of said campaigns.

Responsibilities:

  • Develop the campaign strategy for various TD Garden and Boston Bruins business initiatives that takes into consideration the consistent messaging to fans with the most relevant information delivered at the right time in the right channel. After developing the strategy in partnership with the marketing and digital teams, this role will effectively manage the individual creating the mechanics of the campaign in the SAS Campaign Management tool.
  • This position, as responsible for the management of campaigns, will ensure seamless execution of business campaigns and projects to achieve revenue objectives, database growth and engagement.
  • Consistently identify new approaches to automated marketing workflows based on given campaign goals and needs. Lead campaign workflow strategy for prominent campaigns including but not limited to the TD Garden Premium Club memberships, VIP ticketing initiatives and various Bruins sales related campaigns (Game Plans, Groups, Individual Tickets and more).  Oversee Campaign Manager responsible for development and execution of automated / campaign workflows.
  • Communicate appropriate insights and real-time campaign optimizations based on information from the Campaign Manager and Consumer Analyst. Responsible for working in partnership with the digital and analytics teams to determine the appropriate assessment of metrics / KPIs used in any given campaign.
  • All other duties as assigned.  

Qualifications:

  • Bachelor's defree and  5-7 years’ professional experience working in a team or agency environment managing digital and/or offline campaign strategy and execution
  • Experience managing sales marketing campaigns from start to finish via various marketing channels
  • Experienced with managing the implementation of campaign tracking and reporting on campaign performance
  • Experience with a marketing automation system such as Oracle, Salesforces, SAS, etc.

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Sales & Marketing: Digital/New Media Sales
Campaign Specialist - TD Garden/Boston Bruins (Boston, MA)

Job Summary:

  • Develops and implements the technical set-up of our cross-channel automated marketing campaigns that drive increased engagement and revenue for the business. Specifically, creates the workflow of any campaigns within the SAS Campaign Management tool to select targeting, and associated channel deployments. These workflows could include drip campaigns, multi-channel automation workflows and one-time campaign initiatives.
  •  Partner closely with marketing and digital teams to build campaign workflows to support the overall campaign strategy and desired digital customer experience.
  • Analyze campaign workflow behavior to drive real-time campaign optimizations and future campaign development

Responsibilities:

  • Develops and works in the SAS Campaign Management tool to create and execute the automated marketing campaign workflow as developed by the digital, marketing and campaign managers. Implements campaign workflows, ensuring the appropriate target are in place to receive the best marketing messages at peak time in the most effective channels. Work closely with Solutions team to ensure accuracy of data used in workflows.
  • Conducts real-time analysis of campaign workflow behavior to drive optimizations in current and future campaigns. Shares insights with internal stakeholders to effectively inform them of performance trends.
  • Oversees testing, QA and troubleshooting of campaign workflows including, but not limited to: email drip campaigns, always-on multi-channel automation workflows, one-time campaign initiative workflows.
  • All other duties as assigned

Qualifications:

Bachelor's degree required. All candidates must have 1 – 4 years working in digital marketing environment

  • Basic understanding of SQL (Structured Query Language)
  • Experience using Teradata (Aprimo) MCCM, Unica Campaign, SAS Campaign Management a significant plus
  •  Familiar and experience with email marketing software such as Silverpop, ExactTarget, Eloqua or a similar tool significant plus
  • Strong analytical skills and hands-on experience in conducting analysis of marketing campaign performance (conversions, ROI, etc.)

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Sales & Marketing: Database Marketing/Analytics
Data Architect - TD Garden/Boston Bruins (Boston, MA)

The Data Architect will play a central role in upgrading and modernizing the data infrastructure supporting the TD Garden & Boston Bruins system environments. The Data Architect will lead the development /integration of the following: data storage processes, infrastructure, analytic tools, data-warehouse and data governance for the business. In addition, the Data Architect will take a key role in training Delaware North analytic personnel on efficient coding processes and serve as a key liaison between Analytics, IT, and the Business Units for the data warehouse.

  • Data Architecture & Warehousing – Lead developer on initiatives for: logical designs of data mapping from data sources as well as data flow design for translating into centralized physical databases.
  • Data Governance – Works with internal stakeholders & third party vendors to develop the data governance models / standards as well as the ETL process based on the models.
  • Data Processes – Leads the maintenance and daily support for the data-warehouse through implementation and refinement of the ETL processes.
  • BI Integration – Oversees the mapping of the integrating process for data into BI Tools and Reporting Platforms from the data-warehouse.
  • Leads the development and ongoing support of the data-warehouse, data accuracy, process integrity, mapping, business rules, and synchronization between data-systems.
  • Key liaison between TD Garden & Delaware North IT for integrating data that feeds from the data-warehouse for BI Tools and reporting
  • Works with third party vendors and key internal stakeholders on developing the data-governance models. In addition, insures the models integrate with the ETL processes for the data-warehouse
  • Leads development on creating data-dictionaries of key tables and libraries within the data-warehouse. All other duties as assigned.

Qualifications:

  • Bachelor's degree, Master's degree preferred in Computer Science, Mathematics, Software Engineering or related field with 5-7 year's experience in related fields listed below:
  • Data architecture with data platforms (such as): Netezza, Teradata, Oracle, AWS, Cognos, SAS
  • SAS programming to maintain, develop advanced SAS techniques to write for optimal efficiency. Proficiency in SAS should include at minimum but not limited to: Base SAS, SAS DI Studio, SAS Visual Analytics, SAS Customer Intelligence Studio
  • Architecting and structuring high volume, various data integrations and services
  • Working on data governance initiatives
  • Modeling, segmentation techniques, survival methods, or other advanced inferential techniques.
  • 2+ years of experience with cloud based data services preferred
  • Thorough understanding and experience in structured programming methodologies
  • Strong SAS skills with deep understanding of how procedures & data-steps work
  • Understanding of how data-governance impacts data-mining and statistical modeling of the data

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years experience in data architecture with data platforms? Yes/No
2. Are you proficient in SAS? Yes/No
3. Do you have experience in modeling, segmentation techniques, survival methods, or other advanced inferential techniques? Yes/No


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Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)

POSITION TITLE: 50/50 Raffle Game Day Staff (Part-Time)

DEPARTMENT: The Florida Panthers Foundation

REPORTS TO: Executive Director of the Foundation

FLORIDA PANTHERS MISSION:  The mission of the Florida Panthers Foundation is to build a better future for the children of South Florida. Through philanthropic partnerships, grants, donations and community outreach programs, the Foundation maintains a focus on children’s health, fitness, education and cultural needs.

POSITION SUMMARY: The Florida Panther Foundation is looking for high-energy, motivated sellers to join our million-dollar 50/50 raffle sales team for the 2016-2017 season.

JOB DESCRIPTION / REQUIREMENTS:

·         Sell raffle tickets to fans pre-game and through the end of the second period intermission.

·         Educate fans on the details of the 50/50 raffle program and answer questions fans may have about the program.

·         Accurately handle the sale and distribution of the tickets, following program requirements.

·         Responsible for accurate cash count - submitted to Coordinator at the close of the shift.

·         Understand the mission of the Florida Panthers Foundation.

·         Hours: approx 4 hours each Florida Panthers home game.

QUALIFICATIONS:

·         Must be over the age of 18 years.

·         Must be able to provide own means of transportation.

·         Prior experience and responsibility of handling cash.

·         Ability to interact positively with large fan base.

·         Must be detail oriented and have strong organizational skills.

·         Strong sales skills and verbal communication skills.

·         Candidates must be willing to work nights, weekends and holidays if necessary.

·         Having a flexible schedule that allows for working all panthers home games.

Call time for this position will be 1 ½ hrs prior to puck drop. It requires an outgoing personality and a passion for raising money for the Florida Panthers Foundation.


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Sales & Marketing: Marketing
Game Night Staff - Marketing (Part-Time) - Washington Capitals (Washington, DC)

Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports.   MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics and the AFL’s Washington Valor, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season.   The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena.  The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.  Monumental Sports Network, a digital platform that covers the region’s sports and entertainment news across mobile and OTT streaming devices, is also owned by MSE. 

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Position Overview: This is a part-time seasonal position within the Washington Capitals Marketing Department. Game Night staff will be fun, energetic, and committed to promoting the Washington Capitals both at home games and outside events.

Responsibilities:

  • Work closely with full-time Marketing staff in the execution of game night duties.
  • Set-up/breakdown of program and giveaway distribution, signage, theme night programs, and concourse tables.
  • Distribute giveaways items, facilitate on-site promotions, interact with fans and handle data collection.
  • Assist with staffing marketing tables at games, including Kids Club and Scarlet Caps locations.
  • Opportunities to work non-game day special events (including Fan Fest, season ticket member events, Street Hockey Tour, partner appearances, festivals, parades, etc.) in an effort to promote the Washington Capitals.
  • Responsible for set-up and breakdown of all interactive elements at scheduled events.
  • Other responsibilities as assigned.

Minimum Qualifications:

  • Passionate about the Washington Capitals and the sport of hockey.
  • Organized with the ability to multi-task and problem solve in a fast paced work environment.
  • Hard working, detail oriented and results driven.
  • Strong leadership skills with the ability to be a team player and enjoy working in a team environment.
  • Excellent interpersonal skills.
  • Previous marketing/promotional/event/street team experience preferred.
  • Minimum 18 years of age.
  • Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required. Must commit to working set schedule of giveaway nights.
  • Requires prolonged standing; ability to lift and carry up to 25-50 pounds.
  • Must be able to work in outdoor conditions.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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