Sign in with your NHL account:
  • Submit
  • Or
  • Sign in with Google
SHARE


Current available jobs in Sales & Marketing:


» Group Sales Account Executive - Arizona Coyotes (Glendale, AZ)
» Strategic Marketing Manager - Boston Bruins (Boston, MA)
» Marketing Activation Manager - Boston Bruins (Boston, MA)
» Digital Marketing Designer - Boston Bruins & TD Garden (Boston, MA)
» Director of Digital and Creative Services - Boston Bruins & TD Garden (Boston, MA)
» VP of Ticket Sales - Carolina Hurricanes (Raleigh, NC)
» Sr. Director of Suite Sales - Carolina Hurricanes (Raleigh, NC)
» Ticket Operations Coordinator - Columbus Blue Jackets (Columbus, OH)
» Inside Sales Representative - Columbus Blue Jackets (Columbus, OH)
» Client Service Specialist - Florida Panthers (Sunrise, Fl)
» Ticket Sales Manager - Florida Panthers (Sunrise, Fl)
» Director, Ticket Sales - Florida Panthers (Sunrise, Fl)
» New Business Team Representative - Florida Panthers (Sunrise, Fl)
» Premium Sales Account Executive - Florida Panthers (Sunrise, Fl)
» Part Time Retail Sales Specialist and Repair Technician - IceDen (Coral Springs, Fl)
» Hockey Development Rink Account Executive - LA Kings (El Segundo, CA)
» Hockey Development Rink Associate - LA Kings (El Segundo, CA)
» Hockey Development Event Associate - LA Kings (El Segundo, CA)
» Group Ticket Coordinator (Seasonal, Full-time) - Minnesota Wild (St. Paul, MN)
» Manager, Partnership Marketing - Monumental Sports & Entertainment (Washington, DC)
» New Jersey Devils, Group Events Specialist - New Jersey Devils (Newark, NJ)
» Account Executive, Premium Sales - New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)
» CRM Administrator - New Jersey Devils and Prudential Center (Newark, NJ)
» Database Campaign Manager & Analyst - New Jersey Devils and Prudential Center (Newark, NJ)
» Premium Sales Manager - Legends Global Sales/Ottawa Senators (Ottawa, ON) - Ottawa Senators (Kanata, On)
» Client Communications Specialist - TD Garden/Boston Bruins (Boston, MA)
» Street Team/Panther Patrol PART-TIME SEASONAL POSITION - The Florida Panthers (Sunrise, FL)
» Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)



Sales & Marketing: Ticket Sales
Group Sales Account Executive - Arizona Coyotes (Glendale, AZ)

Job Summary:

The Group Sales Account Executive is responsible for selling group, season, partial & special event tickets for both the Coyotes and Gila River Arena.

Tasks and Responsibilities:

·Identify new group sales opportunities by prospecting, cold calling and hosting in-arena appointments at Gila River Arena. 

· Build and foster relationships with existing and new group accounts.

·Continually grow revenue in your assigned group category.

·Ability to work multiple tasks and create new group theme nights.

· Involvement in game day activities, promotions for the Coyotes as well as outside functions including luncheons, business shows, conventions, etc.

·Make a minimum of 65 outbound calls each day.

·Meet and exceed all weekly, monthly and yearly sales goals for the Coyotes.

·Sell Gila River Arena shows and events.

·Other duties as assigned by the Vice President of Ticket Sales & Service.

                                                          

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

  • Excellent communication skills, both written and oral
  • Ability to handle multiple projects
  • Effective time management skills
  • Natural aggressive approach and positive attitude
  • Passion and a commitment to achieve Target and impact our business
  • Quality presentation skills
  • TEAM oriented
  • Self-motivated – Self Starter
  • Ability to work nights, weekends and holidays

Education and Formal Training:

  • College degree required.

 Experience:

  • A minimum of (1) year professional sports team group sales experience.

 Material and Equipment Used:

Daily use of Ticketmaster, CRM and Archtics software as well as Excel.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please decribe an average business day in this position. How about a game day?
2. Why do you feel you would excel in this role? What specific skill sets do you have which will make you successful?
3. Why should we take a "leap of faith" and consider you?


Apply for this position      |      Go back job listings


Sales & Marketing: Digital/New Media Sales
Strategic Marketing Manager - Boston Bruins (Boston, MA)

Position Summary:

Serve as the primary contact for internal departments and external partners in creating strategic and integrated marketing campaigns to support all Boston Bruins event, ticket sales, retail, promotional, digital initiatives, community-based goals to maximize revenues and awareness.

Manages and creates strategic integrated marketing campaigns to support all Boston Bruins ticket sales, Proshop/retail, promotional, digital initiatives, team brand, community relations and Boston Bruins Foundation initiatives to drive revenue and awareness. Manage and track ROI for campaign effectiveness, communicate results and progress to stakeholders, and efficiently manage associated marketing budgets.

Oversee negotiation, creative development and trafficking of all Boston Bruins paid media advertising including digital/social media, radio, print, television and outdoor as well as strategic in-house asset management of all owned channels including digital/social, print, outdoor and in-arena. Maintain strong relationships with media outlets, third party providers/vendors and Ticketmaster representatives.

Manage Boston Bruins brand development including the creation of in-house graphics, agency-of-record relationship and copy writing for advertising and collateral.

Qualifications:

  • Bachelor’s Degree in Marketing, Advertising, Communications or related field.
  • 5 years in a strategic marketing role in sports & events, consumer product goods or agency environment.
  • Extensive knowledge of advertising and marketing strategies.
  • Knowledgeable and experienced with digital marketing strategies.
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization.
  • Strong organizational and problem-solving skills.
  • Creative thinker, writer and effective brand manager.
  • Conveys leadership qualities and a team player disposition with collaboration and influential skills.
  • Self-starter, with ability to manage multiple priorities simultaneously.
  • Ability to work a flexible schedule including nights, weekends, and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5 years of strategic marketing experience in a sports/events , consumer products or agency environment? Yes/No


Apply for this position      |      Go back job listings


Sales & Marketing: Marketing
Marketing Activation Manager - Boston Bruins (Boston, MA)

Position Summary:

  • Manage execution of all marketing partnerships on Boston Bruins and TD Garden owned media channels including website, mobile app, social media as well as additional digital and traditional media channels. Collaborate with Marketing Manager, Director of Interactive, Game Presentation Manager and other stakeholders to ensure timely communication of partnership initiatives and enhance partner marketing opportunities. Approve all Boston Bruins and TD Garden sponsor logo usage. Manage Boston Bruins promotional giveaway schedule and ensure sponsors’ co-branded premium items are within established budget. Work directly with Boston Bruins and TD Garden legal counsel to develop rules for all sponsor contests and sweepstakes.

  • Strategically and creatively establish activation platforms for potential and existing corporate partners that drive the business of both the team/arena and client. Create proposals for Corporate Partnerships sales team and participate in the pitch meetings and activation sessions for select new partnership and renewal accounts.

  • Track, analyze and report on all activation campaign performance using KORE sports CRM software and additional internal tracking methods. Collaborate directly with Sponsorship service team to create detailed recap reports to provide to clients to show campaign and partnership performance.

Qualifications:

  • Ideal candidate will have 5 years of sports marketing or agency experience building and executing marketing partnerships.
  • Extensive knowledge of sports marketing and sponsor activation strategies.
  • Knowledgeable and experienced with sports, experiential and digital marketing solutions
  • Excellent interpersonal skills with the ability to communication effectively verbally and in writing with all levels within the organization
  • Strong organizational and problem-solving skills
  • Conveys leadership qualities and a team player disposition with collaboration and influential skills.
  • Self-starter, with ability to manage multiple priorities simultaneously.
  • Ability to work a flexible schedule including nights, weekends, and holidays 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5 years of sports marketing experience? Y/N


Apply for this position      |      Go back job listings


Sales & Marketing: Digital/New Media Sales
Digital Marketing Designer - Boston Bruins & TD Garden (Boston, MA)

Position Overview:

Serve as the creative design resource for all digital applications for the Boston Bruins and TD Garden in support of fan engagement, marketing and business driven initiatives.  Effectively translate TD Garden and Boston Bruins brands for digital channels by creatively designing content by channel type and relevancy for target groups with adherence to organization-wide branding and messaging guidelines.

Support the distribution, monitoring and reporting of digital campaigns across all digital channels including social (Facebook, Twitter, Instagram, YouTube, Google+, etc.), web, mobile, and email.  Be an early adopter of emerging digital channels and content development for the organization.  Serve as support to the overall creative group. 

Position Summary:

  • Manage creative design for all digital applications for the Boston Bruins and TD Garden in support of fan engagement, marketing and business driven initiatives.  Collaborate with Marketing and Communications counterparts on campaign development and fan engagement strategies.  Effectively translate TD Garden and Boston Bruins brands for digital channels by creatively designing content by channel type and relevancy for target groups with adherence to organization-wide branding and messaging guidelines.
  • Support the daily trafficking, monitoring, and reporting of content across all digital channels with a focus on fan engagement, creative support of business initiatives, implementing best practices and being an early adopter of new technologies.  
  • Support the overall creative group with cross-over projects, coverage, and brand development


Qualifications:

  • Bachelor's degree in graphic design, web, marketing or related concentration
  • 2-5 years minimum creative design experience, with expertise in digital design.
  • Flash, HTML and Java experience required and familiarity with marketing automation platforms and content management systems is preferred. Proficiency with design applications such as Illustrator, Photoshop, and/or InDesign.
  • Demonstrable knowledge of social media channels, with strong familiarity with Twitter, Instagram and Facebook.
  • Knowledgeable and experienced with digital marketing strategies.
  • Organized and detail oriented.
  • Experience with managing and tracking digital marketing campaigns preferred.
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization.
  • A self-starter with the ability to manage multiple priorities simultaneously, who can thrive in a fast paced and constantly changing environment. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2 years experience in creative and digital design? Yes/No
2. Do you have a Bachelor's degree? Yes/No


Apply for this position      |      Go back job listings


Sales & Marketing: Digital/New Media Sales
Director of Digital and Creative Services - Boston Bruins & TD Garden (Boston, MA)

Position Overview:

Strategically lead the shared digital marketing and creative resources of the Boston Bruins and TD Garden, to achieve revenue, branding, and fan development goals with a focus on cross-organizational collaboration, goal-oriented campaign development and management, superior creative execution, forward-thinking digital development and data-driven decision making. 

Oversee the development and maximization of all TD Garden and Boston Bruins (Bruins DEN) digital channels, including but not limited to web (BostonBruins.com, TDGarden.com), mobile (Boston Bruins and TD Garden apps), micro-site (Bruins STH and Premium Club client portals), marketing automation platform (Adobe), and social (Facebook, Instagram, Twitter, LinkedIn, Google+, etc.) with a focus on data acquisition, fan engagement, implementing best practices and optimizing user experiences. 

Partner with key stakeholders to establish program objectives, develop integrated digital strategies, and provide seamless execution of campaigns and projects to achieve revenue and activation objectives (ticket sales, corporate partnerships, The Premium Club), brand goals, awareness, client communication, database growth and social engagement. Define key metrics to measure the effectiveness of digital marketing initiatives; employ best practices; focus on the value of data acquisition and analytics; develop reporting process to communicate program and strategy progress to the organization.

Position Summary:

Effectively develop, manage and optimize TD Garden and Boston Bruins (Bruins DEN) digital channels, including but not limited to web (BostonBruins.com, TDGarden.com), mobile (Boston Bruins and TD Garden apps), micro-site (Bruins STH and Premium Club client portals), marketing automation platform (Adobe), and social (Facebook, Instagram, Twitter, LinkedIn, Google+, etc.) for all business, marketing and communications objectives.  Collaborate with Communications departments and brand managers on content strategy to achieve messaging and engagement goals.

Qualifications:

Bachelor’s degree in marketing, business, communications or related field.

  • Minimum 8 years strategy experience: Working in a team or agency environment to create and direct digital strategies that drive development of digital experiences and integrated campaign effectiveness with a focus on analytics and value of data. 
  • Strong strategic thinker: Ability to apply conceptual strategy, brainstorm facilitation, and day-to-day directing of projects through completion. Proven experience creating strategies that are executable through creative expression.
  • Exceptional leadership and organizational skills: Ability to manage, mentor and inspire the people reporting to them and create a supportive work environment leading to professional growth.
  • Expert digital marketing experience: high level of understanding in development of personas, execution of content strategy, user experience, analytics, social, SEM, mobile, and CRM. Passion for emerging media and technologies.
  • Strong analytical skills, and the ability to leverage performance data to both identify optimize current business and identify new opportunities.
  • Strong communication skills, both verbal and written.
  • Strong creativity skills required.
  • Ability to handle multiple projects, tasks and priorities.
  • Strong interpersonal skills and collaboration experience with the ability to be a consensus builder. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 8 years experience in strategy? Yes/No
2. Do you have a Bachelor's degree in Communications/Marketing/Business or related field? Yes/No


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
VP of Ticket Sales - Carolina Hurricanes (Raleigh, NC)

Overview:

The Carolina Hurricanes have an immediate opening for a VP of Ticket Sales. This position will manage and increase overall ticket revenue and attendance.  Strategically plan and sell all season ticket and premium seating inventory. Overall leadership and mentoring of the staff to deliver the highest level of customer service to season ticket holders and groups to assure long term overall revenue growth through retention of season ticket renewals, upgrades and new account acquisition.

Responsibilities:

  • Develop sales targets, pricing and special promotions for all inventory including single game ticket sales.
  • Review market analyses to determine customer needs, volume potential, price schedules, and discount rates, and develop sales campaigns to accommodate goals of the Carolina Hurricanes.
  • Establish vision and execute strategic plans through sale of various inventory.
  • Direct ticket sales staff to maintain existing clients and aggressively seek new clients and business development initiatives.
  • Collaborate closely with marketing, sponsorship and ticket operations teams to assure initiatives and overall revenue objectives are met on a continuous basis.
  • Train, develop and mentor staff to staff to more effectively sell.
  • Develop and manage departmental budget. Analyze and control expenditures to conform to budgetary requirements and develop the budgeting plan.
  • Compile ticket sales reports for management and ownership.
  • Maintain strategic database growth initiatives to enhance sales analytics objectives.
  • Oversee development and implementation of retention and customer loyalty programs.
  • Performs all other duties as assigned.

Qualifications:

  • BA/BS degree or equivalent is preferred.
  • Five to seven years related experience and/or training, preferably in professional sports.
  • Display strong ability to successfully manage ticket sales staff and generate sales plans.
  • Outstanding leadership, sales and motivations skills.
  • Excellent communication and time management skills.
  • Organizational skills with strong attention to detail and follow-through.
  • Excellent interpersonal, verbal, and written communication skills.
  • Team-oriented attitude.
  • Advanced PC skills with experience using Word, Excel, PowerPoint, Outlook, and Archtics.
  • Ability to prioritize and handle multiple tasks simultaneously.
  • Ability to work nights, weekends, and holidays.
  • Must have a valid Driver's license and acceptable driving record

Must pass a criminal background check and pre-employment drug screen. 

PNC Arena and the Carolina Hurricanes are an Equal Opportunity Employer and provides for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of sales experience do you have?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Sales
Sr. Director of Suite Sales - Carolina Hurricanes (Raleigh, NC)

Job Responsibilities:

• Responsible for selling suites and premium seating

• Presenting to executive levels of organizations and preparing formal contracts and proposals.

• Leading negotiations, coordinating complex decision-making process, and overcoming objections to close sale.

• Utilize networking skills and cold-calling techniques to sell appropriate ticket inventory.

• Maintain a strong knowledge of business and entertainment initiatives and provide accurate sales forecasts and reports to management in a timely and consistent manner.

• Responsible for sustaining and renewing client contracts.

• Maintain accurate and timely sales reports. Participate and contribute to weekly sales team meetings and training sessions. 

• Oversee and successfully manage staff.

• Other Duties as assigned by Management.

 QUALIFICATIONS:

• BA/BS degree or equivalent is preferred

• Minimum three years sales experience

• Proven track record of consistently exceeding corporate objectives and quotas

• Strong presentation, communication, organization, and time management skills

• Experience in working with all levels within an organization

• Self-driven, motivated and results oriented

• Strong work ethic and a desire to build a career in professional sports

• Microsoft Office including PowerPoint experience required

• Ability to work nights, weekends and holidays

• Must pass a criminal background check and pre-employment drug screen

Must have valid driver's license and acceptable driving record.  

Local canidates encouraged to apply.  No relocation assistance will be provided for this position. 

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years sales experience?
2. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
Ticket Operations Coordinator - Columbus Blue Jackets (Columbus, OH)

This position is responsible for assisting the Ticket Operations Department in all aspects of operations for the Columbus Blue Jackets and affiliated properties.

Please note, this is a PART TIME position.

Responsibilities:

  • Fulfilling Ticket Requests.
  • Assisting with mailings.
  • Processing payments.
  • Renewal Invoicing.
  • Managing monthly payment plans.
  • Assisting with special events (on-sale, autograph signings, Open Houses, etc).
  • Editing ticketing web pages.
  • Creating and posting ticket packages for online sale.
  • Game Day Responsibilities (guest services and box office customer services desk/window, selling tickets/will call).
  • Understanding and processing financial aspects of the Ticket Operations Department (completing daily deposit, running daily and after event reports).

Education and/or Experience:

  • 1-2 years related experience and/or training; or equivalent combination of education and experience.
  • Bachelor’s degree in Business or similar area preferred.
  • Detail oriented.
  • Proficient in Microsoft Office programs specifically Excel and Word.
  • Archtics and Ticketmaster Host experience a plus.
  • Excellent oral, written and interpersonal skills.
  • Ability to work evenings, weekends and holidays.
  • Ability to work unsupervised and to function both independently and as a team member.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least one year related experience and/or training with ticket operations?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Inside Sales Representative - Columbus Blue Jackets (Columbus, OH)

One of the primary objectives of the Blue Jackets Inside Sales Department is to develop future sales professionals and leaders of our organization. We are committed to providing members of our team with a strong foundation upon which you can build a long and prosperous career in the sports industry. As an Inside Sales Representative you will benefit from an on-going training program by members of the Blue Jackets management team as well as some of the best ticket sales trainers in the sports industry. You will learn best practices, sales techniques and valuable communication skills that will serve you well throughout your life and career.

We are constantly looking for the next All-Star to join our team. If you are serious about building a sales career in the sports industry and you are competitive and have a willingness to learn and strong desire to excel, we would welcome the opportunity to talk to you. We are proud to have developed a number of high quality sales professionals and we are confident that we can provide you with a solid foundation upon which to build your career in sports. Your commitment and level of effort you put into the program will determine how quickly you become a top level executive.

We are hosting a Ticket Sales Development Camp on Saturday, November 15th. The top candidates will be invited to participate in this day-long event including an overview of the Columbus Blue Jackets culture, sales & marketing efforts, Inside Sales program, sales training, interviews and networking at the Blue Jackets & San Jose Sharks game. Accepted candidates will be notified the week of November 3rd.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

-          Meet or exceed weekly and monthly sales goals.

-          Sell Columbus Blue Jackets ticket options including season ticket plans, group tickets and individual events.

-          Build relationships to grow account base through repeat business and referrals.

-          Conduct in-arena appointments/tours to assist in closing new business.

-          Proactively look for ways to create incremental business opportunities with existing customers.

-          Provide superior customer service to clients – existing ticket holders, prospects and single game buyers.

-          Make cold calls from provided lists.

-          Handle incoming calls from sales prospects and existing clients.

-          Maintain complete and accurate computerized records of all clients.

-          Actively research and prospect new sales leads.

-          Create new ideas to increase ticket sale.

-          Work games and other events to support ticket sales initiatives.

-          Additional responsibilities as assigned by the Director of New Business Development.

IDEAL CANDIDATE:
- BS/BA in Business, Sport Management/Marketing, or similar area of study
- Aggressive, competitive and committed to the sports industry
- Highly motivated with a desire to be successful
- Strong communication and computer skills
- Passion for a growth oriented career in sales
- Detail-oriented and organized; ability to handle several projects at once
- Prior telemarketing and/or sales experience is preferred but not essential
- Any experience working for a team, athletic department or event is beneficial

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to start on January 5, 2015?
2. Are you available to participate in the Ticket Sales Development Camp on Saturday, November 15, 2014?


Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Client Service Specialist - Florida Panthers (Sunrise, Fl)

JOB SUMMARY:
The Client Service Specialist is directly responsible for all revenue goals associated with an assigned account base of existing season seat owners, focusing on renewals and retention, referrals, add-ons and upgrades. A Client Service Specialist will focus on creating relationships with assigned account base by being pro-active to anticipate client needs.

JOB DESCRIPTION/REQUIREMENTS:
• Meet and exceed retention and associated revenue goals with assigned account base.
• Build strong relationships with assigned Season Seat Owner base through pro-active communication, including seat visits, phone calls, emails and other communication channels.
• Sell upgrades, add-ons and referrals.
• Respond and resolve all customer complaints, requests, and inquiries from assigned season seat owner base.
• Meet and exceed assigned service levels and standards.
• Manage the sales initiatives calendar.
• Assist with special events for season seat owners such as Skate Events, Meet & Greets, Town Hall meeting etc. Includes handling set up, creative briefs, email blast request, form stack, mailing invitations and tracking RSVP’s .
• Work closely with Ticket Sales, Marketing, Community Relations, Arena Staff, Game Operations, Building Operations, PR and Sponsorship to execute integrated programs.
• Assist in the creation of new benefits and service initiatives.
• Responsible for assisting with the coordination of the season seat owner mailing and renewal package mailings.
• Assist with material that goes into the season seat holder web page section; update and create new features with the Website Manager.
• Coordinate information for Monthly Season Seat Owner Newsletter.
• Manage the Season Seat Owner Service Desk on game days.
• Oversee and train the service department interns, prepare all purchase orders for the department.
• Other duties as assigned.

QUALIFICATIONS:
• BA in Business and two years ticket sales &/or service experience preferred
• Strong work ethic and a desire to build a career in professional sports
• Knowledge of Archtics, Microsoft Word, Excel and PowerPoint preferred
• Excellent Communication Skills and relationship builder
• Key client interactive skills, problem solver, creative, attention to detail
• Natural proactive approach and positive attitude, team orientated and self-motivated
• Must be able to work nights, weekends and holidays
 


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales Management
Ticket Sales Manager - Florida Panthers (Sunrise, Fl)

The Ticket Sales Manager Role will report directly to the Director of Ticket Sales and will be responsible for maximizing revenue by recruiting, hiring and training entry-level/package-focused, as well as group sales associates. This role will be heavily involved in the on-going recruitment of talent both locally and outside of the greater South Florida area. Core to this role is the ability to train, coach and assist with the sales process which includes prospecting, building relationships, appointment invites and closing business primarily face-to-face, all in coordination with the general process and focus of the entire ticket sales and service team for the Panthers.  
 
Major Responsibilities:

  • Recruit, Hire, Train and Coach Inside Sales (New Business Team) and Group Sales executives, and contribute to their continued professional development.

  • Increase Ticket Sales Revenue with a primary focus on Season Tickets, Partial Plans and Group Ticket Sales. 

  • Manage the sales process of every Inside Sales Associate from start to finish and work closely with Group Sales Manager – attend appointments with reps as necessary, assist them in the assessment and qualification of potential clients, presenting solutions, closing sales and the fulfillment of all terms of every sale.

  • Responsible for strategic call campaigns, call flows, events and ticket packages that will result in the generation of revenue.

  • Meet or exceed annual sales associate team goals.

  • Work all of the Florida Panthers home games and sales events to manage staff, drive business and generate new leads.

  • Work closely with all internal departments for cross-promotional initiatives.

  • Maintain working knowledge of all products to sell when applicable.

  • Demonstrate a commitment to achieving department and organizational goals along with a genuine desire to be a team player.

  • Contribute to sales volume of overall sales team in addition to sales management - group sales experience a must

     
    Qualifications:

  • Previous management of a team in a sales environment preferably a minor league team or inside sales manager at a major league team.

  • Proven ability to train new sales associates.

  • High proficiency in both written and verbal communications (public speaking and presentation).

  • Excellent relationship building and interpersonal skills.

  • Assertive, persistent, process and results oriented.

  • Strong time management organization and analytical skills.

  • Strong work ethic and high personal accountability.

  • Ability to be flexible, prioritize and manage multiple tasks/projects and staff needs.

  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays.

  • Ability to work well under pressure.

     
    Education and Experience:

  • Bachelor’s Degree required

  • Minimum 2 years management experience in a ticket sales environment

  • Minimum 3 years sales experience with a sports team


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Director, Ticket Sales - Florida Panthers (Sunrise, Fl)

Overview:  Works closely with team senior management in the staffing, management and implementation of a dedicated sales campaign to achieve targeted revenue and ticket sales goals for the Florida Panthers through the sale of a full menu of ticket products.       


Responsibilities:

  • Provide a hands-on role in the hiring and managing of a dedicated staff of Panthers package, group and premium sales consultants. 

  • Manage the overall sales efforts of the Panthers dedicated staff, including directing sales activities, setting and reviewing sales goals and training and mentoring the staff.

  • Join representatives on sales calls and appointments to instruct on and assist with the sales process where applicable.

  • Assist group event specialists in the development, planning and execution of group theme nights throughout the season.  

  • Assist premium sales consultants in the development of campaigns targeted at local Florida businesses

  • Monitor volume of outbound phone calls, face to face appointments and reporting of sales results for the entire sales department. 

  • Provide reporting information by maintaining and being able to produce on a regular basis accurate reports of call volume, sales and account maintenance in partnership with CRM group. 

  • Use proactive tactics to create new sales campaigns and opportunities.

  • Develop prospects by calling on self-generated leads and provided lists.

  • Handle in-bound sales calls from prospective customers.

  • Establish professional relationships to create repeat business.

  • Meet or exceed assigned sales goals.

  • Set up and maintain up-to-date records on existing customers and prospects in team database.

  • Work all Panthers home games for the purpose of managing staff and supporting ticket sales efforts and promotional initiatives.

  • Other duties as assigned.

    Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and sales experience.

  • Minimum of 3 years successful ticket sales management experience with a pro or college sports team. 

  • Must possess an aggressive, competitive and dedicated attitude.

  • Excellent oral and written communication and presentation skills.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with both internal and external clients at all levels of the organization. 

  • Results-oriented approach to both selling and sales management. 

  • Strong time management skills and the ability to multi-task and manage a dual role requiring both management of a staff, as well as that of numerous business relationships in a professional manner.

  • Willingness to work evenings, weekends and holidays.

  • Basic proficiency with computers and MS Office programs.

  • Experience with Archtics and TicketMaster, Microsoft Dynamics and Eloqua


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
New Business Team Representative - Florida Panthers (Sunrise, Fl)

Position Description:
Panthers New Business Team Representatives will be responsible primarily for selling full season tickets and partial plans, with the ability to also sell single game suites, and group ticket packages. The New Business Team will act as a the training grounds for learning the sports sales process, with the goal of moving exemplary performers with high character, into senior level sales positions as the organization grows. The Panthers New Business Team is being built on a strong foundation of learning key sales and service fundamentals, studying sales philosophy and buyer psychology, and consistent team and individual training and development.  Core to this role is the ability to prospect, relationship build identify unique client needs, and then propose Panthers ticket packages that provide the best possible solutions to those needs.  The ability to multi-task and attack different sales campaigns and initiatives simultaneously, is a required skill for this role.

Panthers management will rely heavily on the New Business Team to strategically attack the market, develop new relationships and generate new revenue for the organization - with the goal of growing a passionate base of plan holders that make up the core of the team's fan base. Targeted leads (including but not limited to): cancelled plan holders, single game buyers, group buyers and secondary market buyers, will be provided to members of this group.  Prospecting will also be a big part of the New Business Team's daily responsibilities and outreach.

Major Responsibilities:
• Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, data capture and CRM utilization

• Maintain a consistent day-to-day balance of new business outreach vs. calls to service and/or renew existing partial plan clients – minimum requirements in each category, each day

• Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects – and invite prospects to dark day events and to games when appropriate 
• Build strong relationships and gain a deeper level of knowledge about each customer, their needs as well as the needs of their group
• Perform game-day responsibilities, including manning arena sales tables and conducting prospect seat visits 
• Attend team and community events for purpose of maximizing prospecting and sales opportunities
• Proactively create up-sell and cross-sell opportunities for new business with existing customers

• Record and report sales functions in CRM and to manager(s) as needed

  Qualifications:
• Track record of sales experience including: internships and/or positions inside sports is a plus

• Demonstrates a positive, personable customer-friendly attitude
• Highly motivated with a competitive drive to be at and maintain “top of the board” status relative to your peers
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the team’s CRM platform and ticketing system is essential
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours both on game days and non-game days
• Must be available to work flexible hours including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
• Bilingual in English and Spanish a plus


Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Sales
Premium Sales Account Executive - Florida Panthers (Sunrise, Fl)

Position Description:
The Premium Sales Account Executive will have the primary responsibility of generating revenue through the sale Florida Panthers and BB&T Center premium products.  These products include but are not limited to: individual game/event suites, annual suite leases, packages in the arena's premium clubs and lounges for both Panthers games and arena events. Core to this role is the ability to prospect, relationship build and identify needs of C-Level executives, and then propose Panthers packages that provide the best possible solutions to those needs.

Panthers management will rely heavily on the person in this role to develop new relationships and generate new revenue for the organization, primarily targeted at businesses in the south Florida market.

Major Responsibilities:
• Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, data capture and CRM utilization

• Maintain a consistent day-to-day balance of new business outreach vs. calls to gain referrals from existing clients – minimum requirements in each category, each day

• Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects 
• Build strong relationships and gain a deeper level of knowledge about each customer, their needs as well as the needs of their business
• Perform game-day responsibilities, including entertaining clients and their guests, and make seat visits 
• Attend team and community events for purpose of maximizing prospecting and sales opportunities
• Proactively create up-sell and cross-sell opportunities for new business with existing customers

• Assist with creative development for production of sales materials including flyers and other support material
• Coordinate with other departments to organize events that generate premium sales prospects/revenue
• Record and report sales functions in CRM and to manager(s) as needed  

 Qualifications:
• Demonstrates a positive and personable attitude
• Highly motivated with a competitive drive to be at and maintain “top of the board” status relative to your peers
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the team’s CRM platform and ticketing system is essential
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours both on game days and non-game days
• Must be available to work flexible hours including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
• Bilingual in English and Spanish a plus

Education and Experience:
• A minimum of two years of successful sales experience, preferably sports sales experience with a business sales focus and passion – top candidates will either have a background in selling to businesses successfully through an inside sales program, or, have major/minor league premium sales-focused AE experience 
• Four-year college degree
• Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook PowerPoint)


Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Part Time Retail Sales Specialist and Repair Technician - IceDen (Coral Springs, Fl)

Job Description:

The Sales Specialist has the opportunity to develop great relationships with our repeat customers in addition to informing the first time customer of everything we have to offer.  The Retail Sales Specialist and Repair Technician is responsible for enhancing customer experience and sales generation in the following areas:

  • General Customer Service
  • Assisting Customers With Buying Decisions
  •  Increasing Sales Volume
  • Monitoring Inventory / Theft Prevention
  • Skate Sharpening and Repairs
  • Maintaining Store Appearance
  • Merchandising / Creating Displays

Job Skills and Requirements:

  • Sales Experience Required; Sports/Retail Sales Experience Preferred
  • Knowledge of Hockey/Sports Equipment Required
  • High School Diploma Preferred
  • Strong verbal and written communication skills
  • Professional appearance and presentation
  • Comfortable working in a fast-paced environment
  • Must be able to lift items up to 25 pounds
  • Must be available to work weekends and nights

Apply for this position      |      Go back job listings


Sales & Marketing: Fan Development
Hockey Development Rink Account Executive - LA Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

AEG and the Los Angeles Kings’ Hockey Development Department seek a dynamic, outgoing individual to perform sales, event, and marketing activities specifically designed to reach the local hockey community for the Los Angeles Kings. Sales goals will be established for all events and be tracked by management.

POSITION OVERVIEW: Hockey Development Rink Account Executive is responsible for building relationships with key decision makers in the local hockey community while marketing the Kings to this group and generating revenue from ticket sales. The Rink Account Executive will assist the Event Account Executive in developing programs that give current players the opportunity to improve their skill set and introduce new players to the sport of hockey.

Hockey Development Rink Account Executive is responsible for Group Ticket and Event Suite Sales with an opportunity to generate revenue through Season Ticket Plans to an assigned set of clients in the local community. Management will provide an initial list of target customers.  The Rink Account Executive is responsible for growing the customer base.  Rink Account Executive will be responsible for developing current and new programs for these customers.

Hockey Development Rink Account Executive is responsible for telemarketing activities and new business generation (business to business appointments) throughout the year, as well as being required to work all game nights, select ticket sales or public relations events, and other grassroots related programs throughout the year.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
Hockey Development Rink Account Executive must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:
• Excellent relationship building skills and communication skills that will result in revenue generation through ticket sales and event development.
• Polished presentation skills with the ability to think and react to situations confidently.
• Assertive, persistent, and results oriented.
• A go-getter with drive and initiative to succeed and develop a career in the sports industry.
• Support a team environment and adhere to departmental guidelines.
• Work with multiple internal departments to execute professional events.
• Ability to oversee a project from start to finish.
• Ability to use and pick up on complex computer programs.
• Ability to consistently re-prioritize based on organizational and sales needs.
• Ability to provide sales reports and contact status back to management on daily/weekly basis.
• Ability to thrive in a high stress competitive sales environment.
• Ability to read, listen, and communicate effectively in English both verbally and in writing.

QUALIFICATION STANDARDS;
• BA from a 4-year college
• 3 years of sales experience
• Marketing, project management, and client account management is a must.
• Grassroots marketing experience preferred.
• Sales and marketing experience in the sports industry preferred.
• In-depth knowledge of the sport of hockey preferred.
• In-depth knowledge of the local hockey community in Southern California preferred


Apply for this position      |      Go back job listings


Sales & Marketing: Fan Development
Hockey Development Rink Associate - LA Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

Hockey Development/ Rink Associate Position

AEG and the Los Angeles Kings Hockey Development Department (HD) seek a dynamic, outgoing, highly organized individual to assist with the organization of departmental sales initiatives and outreach to the Southern California hockey community for the Los Angeles Kings Hockey Club.

POSITION OVERVIEW:  The HD Rink Associate (RA) is a part-time team member responsible for assisting the HD Rink Account Executives with sales initiatives executed by the Hockey Development Department.  RA will assist with organization and execution of all initiatives.  Organization to include but not limited to sales promotion, client communication, will call, and event preparation.  Execution to include but not limited to general office tasks and game day activities at STAPLES Center.  HD Game Day Activities to include but not limited to:

·         STAPLES Center Ice Times

·         Youth Hockey Intermissions

·         Tunnel Team Experience

·         Coach’s Chalk Talk

Hockey Development Rink Associate is required to work assigned office hours, select game nights, and select organizational/departmental events.  RA will be limited to 20 hours a week.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:

RA must possess the following knowledge, skills and abilities, and be able to explain and demonstrate that she/he can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities:

·         High level time management and organizational skills

·         Polished presentation skill with the ability to think and react to situations confidently.

·         A go-getter with real drive and initiative to succeed and develop a career in the sports and entertainment industry.

·         Assertive, persistent, and results-oriented.

·         While looking to succeed personally, work in a team environment and adhere to departmental guidelines.

·         Ability to read, listen, and communicate effectively in English, both verbally and in writing.

·         Ability to oversee a project from start to finish with minimal supervision.

·         Ability to use and pick up complex computer systems.

·         Ability to consistently re-prioritize based on departmental and event needs.

QUALIFICATIONS STANDARDS:

Education:

·         Any combination of education and experience equivalent to graduate from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities.

·         BA from a 4 year college preferred.

Experience:

·         In-depth knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook a must.

·         Experience in project management and client account management a must.

·         Experience in the sports and entertainment industry preferred.

·         In-depth knowledge of the sport of hockey a plus.

·         Experience in playing the sport of hockey a plus.

·         Must be able to walk and chew gum at the same time.


Apply for this position      |      Go back job listings


Sales & Marketing: Fan Development
Hockey Development Event Associate - LA Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

Hockey Development/Event Associate Position

AEG and the Los Angeles Kings Hockey Development Department (HD) seek a dynamic, outgoing, highly organized individual to assist with events specifically designed to reach the Southern California hockey community for the Los Angeles Kings Hockey Club.

POSITION OVERVIEW:  The HD Event Associate (EA) is a part-time team member responsible for assisting the HD Event Account Executive with hockey initiatives executed by the Hockey Development Department.  EA will assist with organization and execution of all HD hockey events.  Organization to include but not limited to event promotion, registration maintenance, client communication, and event preparation.  Execution to include but not limited to event set up, participant check in, and run of show.  HD Events to include but not limited to:

·         Kings Fantasy Camp

·         Kings Youth Hockey Skills Competition

·         Kings Camp and Mini-Camp Series

·         Lil Kings Learn To Play Program

·         Adult 3v3 Tournament Series

·         Various One-Off Adult and Youth Clinics

Hockey Development Event Associate is required to work assigned office hours, select game nights, select hockey events, and select organizational events.  EA will be limited to 20 hours a week.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:

EA must possess the following knowledge, skills and abilities, and be able to explain and demonstrate that she/he can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities:

·         High level time management and organizational skills

·         Polished presentation skill with the ability to think and react to situations confidently.

·         A go-getter with real drive and initiative to succeed and develop a career in the sports and entertainment industry.

·         Assertive, persistent, and results-oriented.

·         While looking to succeed personally, work in a team environment and adhere to departmental guidelines.

·         Ability to read, listen, and communicate effectively in English, both verbally and in writing.

·         Ability to oversee a project from start to finish with minimal supervision.

·         Ability to use and pick up complex computer systems.

·         Ability to consistently re-prioritize based on departmental and event needs.

QUALIFICATIONS STANDARDS:

Education:

·         Any combination of education and experience equivalent to graduate from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities.

·         BA from a 4 year college preferred.

Experience:

·         In-depth knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook.

·         Experience in project management and client account management a must.

·         Experience in the sports and entertainment industry preferred.

·         In-depth knowledge of the sport of hockey preferred.

·         Experience in playing the sport of hockey a plus.

·         Experience running adult or youth sports teams or programs preferred.


Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Group Ticket Coordinator (Seasonal, Full-time) - Minnesota Wild (St. Paul, MN)

Position Summary/Description

The Group Ticket Coordinator assists the Group Sales team with the day-to-day execution of activities and events including providing support with game day needs. Candidates should be reliable, flexible and passionate with a willingness to work collaboratively within a team environment.

Responsibilities/Essential Functions

·         Assist with Group Ticket and Youth Hockey correspondence and participate in game day event duties

·         Attend and contribute to weekly meetings reviewing Group Ticket and Youth Hockey strategy, problems, and opportunities

·         Assist sales team in prospecting new leads for Group Tickets, Season Tickets, and Youth Hockey Tickets

·         Assist with all special events developed for Sales Department and other departments as needed

·         Manage miscellaneous administrative tasks

·         Provide daily sales & service team support, including order processing 

·         Assist in the coordination of game day responsibilties, events and activities

·         Ability to work game days with various duties

·         Help assist Group Sales Team building ticket links, creating flyers, and marketing theme nights

·         Assist in the coordination and execution of Group Ticket programs, rewards, and Group Appreciation Night

·         Maintaining and updating client database in support of sales and marketing initiatives

·         Ability to work flexible hours including evenings, weekends and/or holidays

·         Other tasks or duties as assigned

Position Requirements

1.  Formal Education & Certification

·         Customer service or sports industry experience preferred along with a degree major in areas of sports management, sales, marketing, public relations, communications and/or business management

2.  Knowledge & Experience

·         Attention to detail with excellent written and verbal communication skills

·         Proficient computer skills with ability to use Microsoft Word, Excel, Access and PowerPoint

3.  Personal Attributes

·         Excellent time management and organizational skills with ability to successfully prioritize and multi-task

·         Ability to work collabortively within team enviroments with a focus on quality fan and guest experience

Work Conditions

·         Ability to work flexible hours including evenings, weekends and/or holidays

·         Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.  

·         Ability to lift at least 20 pounds


Apply for this position      |      Go back job listings


Sales & Marketing: Sponsorship Services/Activation
Manager, Partnership Marketing - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics.  Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: The Partnership Marketing Manager delivers unique value to Monumental Sports & Entertainment’s corporate partners through the business management and implementation of all contractual assets. Primary focus is to clearly demonstrate return on partner business objectives in order to ensure maximum partnership retention and renewal rate.

Responsibilities:

  • Manage each MSE brand (Washington Capitals, Washington Wizards, Washington Mystics, Verizon Center and Patriot Center) and its associated assets as it relates to the Partnership Marketing Manager’s portfolio of assigned accounts.
  • Develop strong relationships with existing partners and strategically create incremental sponsorship opportunities by identifying new co-branded business opportunities and activations.
  • Create client brand briefs and work closely with all internal departments to generate the most effective partnership idea offerings and execution tactics based on the client’s needs.
  • Prioritize and implement all assigned Monumental corporate partners’ contractual elements.
  • Ensure the timely delivery of all partner marketing deliverables per agreement.
  • Track deliverables and prepare all post season recaps for assigned accounts.
  • Ensure that all processes and procedures are completed, quality standards are met, and that projects are fulfilled flawlessly to increase partner renewals.
  • Other duties and projects as assigned.

Minimum Qualifications:

  • Bachelor's degree; and a minimum of three years related experience.
  • Minimum of three years in a marketing position with a consumer brand, agency or media property.
  • Must be able to develop and maintain corporate relationships, with senior level managers/clients.
  • Must have in-depth working knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must be highly organized with ability to multi-task.
  • Must have strong interpersonal communication skills.
  • Retail sales promotion or marketing experience preferred.
  • Capable and available to work extended hours including nights, weekends, and holidays as necessary.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Sales & Marketing: Ticket Sales Management
New Jersey Devils, Group Events Specialist - New Jersey Devils (Newark, NJ)

The New Jersey Devils seek a motivated, competitive, and career-driven individual to sell group ticket packages. This person will run an ambitious schedule of meetings/appointments with local group decision makers with a significant level of related phone work to support and follow up from this activity. This individual should be familiar with the group sales process, have a relationship focused personality and a proven track record of selling group tickets in the sports industry. 

Responsibilities include:

  • Generating new group sales through cold calling, outside appointments and building tours
  • Prospecting new group sales opportunities through cold calling, referrals and networking events
  • Setting meetings with key decision makers of community and corporate groups
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Providing a high level of service to all accounts
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc
  • Must meet all predetermined activity and sales goals
  • Must have the ability to handle multiple projects
  • Assist with other group duties as assigned

Qualifications and Requirements:

  • Bachelor's degree
  • Relationship selling experience is a plus
  • Computer literacy required
  • Position requires excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry
  • Willingness to work nights and weekends
  • Ability to work effectively as part of a team
     

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales Management
Account Executive, Premium Sales - New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Account Executive, Premium Sales. This position is charged with selling premium inventory for the New Jersey Devils & Prudential Center. The Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is operated by Devils Arena Entertainment and home the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball and family shows and concerts. The Rock has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!
 

 JOB DESCRIPTION / REQUIREMENTS:

  • Focus on establishing relationships with top businesses in the tri-state area to sell premium hospitality areas within Prudential Center
  • High level prospecting daily to generate leads for premium clients/business
  • Set meetings with key decision makers within high level corporations through cold calling, referrals and special events
  • Develop professional relationships with current premium clients for premium renewals and referral leads
  • Provide high level of service to all accounts
  • Must meet all predetermined activity and sales goals
  • Must have ability to handle multiple projects
  • Assist with other premium duties as assigned
  • Develop, maintain and grow customer relationships with premium seating accounts in keeping with the standards of the Prudential Center premium seating experience.
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing.
  • Collaborate with Suite Sales & Corporate Partnership to maximize premium upsell opportunities
  • QUALIFICATIONS:

  • BA/BS or equivalent is preferred

  • 3+ years high end sales/service experience

  • 2+ years of B2B sales experience

  • Excellent organizational and communication skills

  • Proven time-management skills

  • Ability to work nights, weekends and Holidays

  • Outstanding interpersonal skills and ability to deal effectively with clients

  • Strong work ethic, positive attitude

  • Ability to work independently and as a team

  • Proven organizational and time management skills

  • Excellent attention to detail


Apply for this position      |      Go back job listings


Sales & Marketing: Database Marketing/Analytics
CRM Administrator - New Jersey Devils and Prudential Center (Newark, NJ)

The Prudential Center and New Jersey Devils are looking for a Salesforce subject matter expert to join our CRM, Technology and Strategy team as a CRM Administrator. Our rapid growth has created the need for a Salesforce CRM Administrator, reporting to the VP of CRM, Relationship and Database Strategy. The successful candidate will proactively engineer and assume responsibility for the overall ongoing support of multiple organization units, including Marketing, Ticket Sales, Premium Partnerships/Sponsorship and Community Relations. This will include directing tactical and strategic enhancements to the application, with an eye towards increasing efficiency, augmenting controls to mitigate risk, boosting tools for the salesforce / operations, and improving reporting functionality. The CRM Administrator will assist with the implementation process, assist with all new hire trainings for new users and partner with stakeholders to identify enhancement opportunities to optimize system functionalities. Additionally, this position will include the ability to learn, develop and create complex solutions including system integrations.

Responsibilities:

  • Day-to-day administration and support of Salesforce, including but not limited to maintaining users, object / data access, validation rules, record types, workflows / data triggers, fields, email templates, page layouts, reports / dashboards, and other reference data.
  • Design, build, test, and implement new functionality to support business functions and processes. Help integrate Salesforce with other internal applications.
  • Collaborate with multiple organizational units to facilitate the efficient, controlled flow of information across the entire project life-cycle.
  • Assist the CRM Training and Campaign Manager to set up a training program for new and existing users to ensure adoption, and take maximize use of the Salesforce application. Construct training materials as necessary.
  • Assist the VP and team, in defining and enforce standards / naming conventions for all Salesforce reference data and objects.
  • Continuous monitoring to ensure data is captured accurately and completely across the organization. Execute controls to ensure data integrity and minimize duplication.
  • Keep abreast of new Salesforce features and functionality and provide recommendations for process improvement. Research, implement, and integrate 3rd party applications into the Salesforce environment. – Actively report on enhancements in weekly CRM meetings
  • Implement a Change Management Processes to control the fix / enhancement lifecycle, from identification and approval, through implementation across Sandbox and Production instances.
  • Assist the CRM Analyst to enhance forecasting and reporting capabilities, including the construction of new reports and dashboards.
  • Provide end-users with ongoing technical support as necessary.
  • Act as the Salesforce subject matter expert for all internal users for the New Jersey Devils, while also working in parallel with the Philadelphia 76ers CRM and Technology Manager that is responsible for the corporate Org strategy.
  • Work with CRM team, as well as any related external vendors to resolve issues, and/or install and maintain 3rd party software tools

Requirements:

  • A minimum of 3 years of Salesforce experience as an administrator
  • A minimum of a Bachelor’s Degree required
  • Proven success designing and implementing solutions on the Salesforce platform
  • Experience with programming languages (e.g., Apex, triggers, classes, Visual Force, SQL, JavaScript, VBA), preferred
  • Excellent communication and facilitation skills
  • Experience working with sandbox and production environments to manage the distribution of system functionality or process changes preferred
  • Salesforce Administrator Certification is preferred
  • Understanding of relational databases and data integration tools

Apply for this position      |      Go back job listings


Sales & Marketing: Database Marketing/Analytics
Database Campaign Manager & Analyst - New Jersey Devils and Prudential Center (Newark, NJ)

The Database Campaign Manager & Analyst will oversee the strategy, tagging, list requests, and execution of all call, direct mail and email deployment campaigns for the New Jersey Devils, Prudential Center events and Philadelphia 76ers. They will also assist both the CRM Campaign Manager and CRM Analyst on developing the appropriate database segmentation criteria, deployment of all email campaign performance reports including total sales generated, email deliverability reports, issue key learnings and takeaways from A/B test campaigns and provide additional insights to marketing automation reports. This role will be responsible for the implementation, execution, and reporting analyst of multiple CRM technology platform strategies including email service provider (i.e. Aprimo/Marketo/ExactTarget/Neolane/Silverpop), marketing automation, business intelligence tools, etc. The role will also be responsible for implementing variable content and images to deliver 1:1 email marketing initiatives. This role will play a critical part in our omni-channel digital platforms as well as the database warehouse governance strategy.

Job description:

  • Create campaigns, segmentation, and digital dialogue with customer experience campaign management tools though CRM, sales and marketing strategy.
  • Manage database in campaign management system: ensuring that marketable records are kept up-to-date, accurate, and usable
  • Design and implement complex triggered-based communications using campaign management tool(s), with coding for versioning (dynamic in email), offers and personalization, etc. 
  • Provide expertise and education of "best practices" in campaign development to optimize efficiency and quality of deliverables; implement and support automation for “lights-out” triggered communications
  • Assist VP in defining the communication campaign strategy and execution of team project management to establish timeline and schedules for implementation 
  • Collaborate with all team members to ensure data requirements are met 100% of the time, with a goal of flawless execution
  • Produce automation weekly and monthly campaign performance reports
  • Execute measurement and analysis for campaigns; design and execute experimental test designs and ad hoc analysis for presentation conclusions to marketing and sales teams
  • Develop actionable insights and analysis to make recommendations on strategic campaign decisions to sales and marketing teams
  • Work with other business intelligent modelling team to implement statistical tests and optimize campaign targeting and effectiveness.
  • Communicate with Enterprise Data Administrators and digital platforms in the supervision of marketing database maintenance schedules and data accuracy
  • Identify and communicate training needs of Campaign Management to management
  • Build and maintain working relationships with the CRM & Technology Manager, CRM Training & Campaign Managers to ensure consistency between Salesforce, Database Warehouse, ESP and all marketing automation
  • Responsible for understanding the holistic view of database strategy across platforms, omni-channel distribution and business intelligence
  • Apply database knowledge to all digital points of content to ensure efficiencies across sales and marketing departments. Including New Jersey Devils, Prudential Center events and Philadelphia 76ers.

Required:

  • Bachelor’s or Master’s degree in information systems, statistics, engineering and/or related area required.
  • Proven experience with database marketing, customer segmentation, and results analysis.
  • Ability to communicate effectively in a manner that is clear, logical and consistent
  • Highest level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
  • Full understanding of relational databases and experience with data manipulation, data conversion, query generation, import and export processes, report generation and macros
  • Knowledge of statistics, confidence intervals, sampling and test/control cells.
  • Proven experiences of one of campaign management tool experience
  • Strong SQL programming skills required; proficiency with SSIS/ SSRS package or other business intelligent tools.
  • 3+ years of HTML programming and other web programming skills preferred.
  • Advanced analytic and problem solving skills.
  • Able to work collaboratively in a fast-paced, highly entrepreneurial work environment.
  • Ability to effortlessly map marketing ideas to technical requirements and, vice versa, map new technologies to marketing opportunities.

Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - Legends Global Sales/Ottawa Senators (Ottawa, ON) - Ottawa Senators (Kanata, On)

Legends Global Sales has partnered with the Ottawa Senators Hockey Club to assist the Senators with project planning and premium sales execution associated with the $20M transformation  of the Canadian Tire Centre in Ottawa, Ontario.  In the Fall of 2015 the Canadian Tire Centre Club Level experience will be transformed with the introduction of the most dynamically designed Private Club programs in North America. As part of this project Legends and the Senators are recruiting for qualified Premium Sales Managers to be part of an elite team to sell new Theater Boxes, Loge Boxes and Club Seats.  This position will be under the leadership of a Legends General Manager. 

About Legends:

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

At Legends we are committed to delivering INNOVATIVE services for PREMIER partners to create LEGENDARY experiences. Through our team of industry experts, we work directly with team owners and executives, stadium operators, athletic departments and municipalities providing them with solutions that have a positive impact on their fan experience while simultaneously maximizing revenues. 

Legends Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients. As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

 

About the Ottawa Senators:

We are the Ottawa Senators; a team steeped in history with hockey roots that date back to 1883. One of four teams that founded the NHL in 1917, the Senators are recognized as the league’s first dynasty and the winner of 11 Stanley Cups.

Our team has been good — four Northeast Division titles, one Presidents’ Trophy, 14 playoff appearances and one Stanley Cup final appearance — but we aspire for greatness. We know we will get there through a relentless pursuit and passion to celebrate a Stanley Cup win in Hockey Country.

Our players share the same beliefs that we all have. We stand for integrity, commitment, passion and perseverance. We believe in team over self and we believe hard work and effort can conquer all. 

Living and playing in the National Capital Region, including eastern Ontario and western Quebec, the Senators help create an unparalleled quality of life. We love our city and we believe that we have an obligation to do everything we can to make it better and inspire the people who inspire us. Together, with our fans, we create special experiences and memories.

Job Responsibilities:

  • Actively sell new Suites, Theater Boxes, Loge Boxes and Club Seats via outbound sales calls, appointments, sales center presentations, and arena tours
  • Meet or exceed established yearly revenue and ticket goals set for new business
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by sales manager
  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings
  • Manage obstacles and overcome objections that are presented during the sales process
  • Perform accurate and skilled deal closings
  • Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes

 Qualifications:

  • Bachelor's degree
  • MINIMUM of 3 years of successful sales experience in sports, media, and/or direct sales is preferred
  • Experience and success in developing and building relationships with a creative consultative approach
  • Ability to work independently motivate self is a must 
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
  • Proven ability to work in a team-oriented environment
  • Professional verbal and written communication skills
  • Candidate should possess excellent time management and organizational skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft/Salesforce CRM is a plus

 We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted.  Applications received for this competition will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

 To ensure you are kept aware of future opportunities, please follow us on Twitter!  http://twitter.com/sens_employment


Apply for this position      |      Go back job listings


Sales & Marketing: Consumer Marketing/Brand Management
Client Communications Specialist - TD Garden/Boston Bruins (Boston, MA)

Position Summary:

Manage the communication strategy for the Season Ticket Holder and Premium Club client communities, in collaboration with the Sales & Service teams, through the development and implementation of content across all channels.  Serve as the primary copy-writer and ensure suitability and optimization of content by channel type, consistency in style and tone, relevancy for target groups and adherence with organization-wide branding and messaging guidelines.  Monitor and track effectiveness of messaging and be an early adopter of emerging digital channels and content development for the organization.

Additional Responsibilities:

  • Create and distribute unique content for the Boston Bruins Season Ticket Holder and Premium Club client communities through various channels, including but not limited to email, client websites, social media and traditional communication and collateral applications. 
  • Work with Sales & Service departments and Marketing department to develop new and unique ways to deliver content through our current channels and through new immerging channels.  Work with all organization groups to ensure consistent messaging across all brands.
  • Provide copy-writing expertise across all marketing, digital, sales and service functions.

Qualifications:

  • Bachelor’s degree in Communications or a related degree.
  • All candidates must have minimum of 2-3 years professional experience developing communications and content strategies in the digital space for business.  Experience with sales/service and or membership-driven business preferred.
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization.
  • Conveys leadership qualities and a team player disposition with collaboration and influential skills.
  • A self-starter with the ability to manage multiple priorities simultaneously, who can thrive in a fast paced and constantly changing environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Exceptional written, communication and organization skills. Copy-writing samples required.  Creative thinker with experience developing engaging content across all media.
  • Strong working knowledge and history of optimization of all social platforms including Twitter, Facebook, Instagram, Tumblr, YouTube, Google+.
  • Candidate is required to possess a working knowledge of and experience utilizing marketing automation and CMS platforms.  Experienced with design tools including Adobe Photoshop

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2-3 years of developing communications and content strategies in the digital space for business? Yes/No


Apply for this position      |      Go back job listings


Sales & Marketing: Community Relations
Street Team/Panther Patrol PART-TIME SEASONAL POSITION - The Florida Panthers (Sunrise, FL)

POSITION SUMMARY:
Part-time seasonal position.  The Street Team consists of an energetic group who are enthusiastic about promoting the Florida Panthers Hockey Club.  Members must be upbeat, outgoing individuals with the ability to interact with all types of people. 

JOB DESCRIPTION / REQUIREMENTS:
• Responsible for set-up and teardown at the Panthers TARMAC PARTY at all weekend home games.
• Responsible for organization and execution of all pre-game ceremonies during all Panthers home games (ceremonial slapshot, etc.)
• Assist in the execution of in-game promotions during all Panthers home games, including time-outs and intermissions.
• Work off-site events (street hockey/school programs, sports tournaments, sponsor appearances, etc.) in an effort to promote the Panthers.  Responsible for set-up and teardown as well as distributing promotional items while interacting with fans. 
• Drive Panthers “Promotional Vehicles” to and from events.  Accountable for loading vehicles prior to events with all necessary items and unloading at the conclusion of events.
• Assist with organization and maintenance of the Marketing storage units.
• Work closely with and communicate efficiently with Game Presentation, Fan Development and Marketing staff.
• Other duties as assigned.

QUALIFICATIONS:
• Possess a valid driver’s license, automobile insurance and a good driving record
• Previous Marketing/promotional experience preferred; previous experience working for a college or professional sports team a plus
• Fun, energetic and outgoing personality
• Ability to be a team player
• Reliable, punctual, and professional attitude
• Strong organizational skills with ability to manage multiple priorities simultaneously in a fast paced environment
• Ability to work a flexible schedule including nights, weekends, and holidays

 


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)


Ticket Sales Associate - The Prudential Center/New Jesey Devils

This is your chance to join an exciting new sales team as we continue to rise.


The New Jersey Devils have overhauled their entire sales management team, and have brought in top level executives formerly from NBA and NFL teams, to blaze new trails not yet seen in the NHL. The Devils “New Business Team” program is being built on a strong foundation of learning the fundamentals, studying sales philosophy, and consistent practice. Graduates from this program will be well positioned for success in more senior level sales positions in sports. Emphasis at the Devils is placed on promotion from within, with those possessing strong work ethic and positive attitudes sure to grow within the system. If you are looking for a competitive environment and to join on with a team poised to make some waves in sports, this is the place for you.

Description:
The New Jersey Devils are looking for ambitious, professional, self-motivated individuals who will be responsible for selling full season, partial, single game suite, and group ticket packages. The Ticket Sales Associate will act as a starting ground for an opportunity to move into a senior level sales position. Must be able to work nights, as well as targeted events as needed and succeed in a team environment, built around a collegiate culture with friendly competition.

Responsibilities:
• Sell New Jersey Devils full, partial, single game suite and group ticket packages
• Meet and exceed personal sales quotas set by management
• Participate in game/event day duties as needed
• Provide excellent customer service
• Possess a thorough understanding of the Devils ticketing plans and policies
• Prospect new business leads and use a sophisticated Microsoft CRM system to attack leads
• Set up daily new business appointments and arena tours with prospects


Requirements:
• Strong communication skills
• Highly motivated with a passion for sales
• Prior cold calling experience is preferred but not essential
• Organizational and time management skills a must
• Desire to learn and study sales and make it a career
• Professional appearance and conduct
• Ability to work in a structured, disciplined, cooperative and competitive environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you participated in organized team sports in high school or college?


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (Opens Popup Window)






® / MD / TM/ MC Trademarks / Marques de commerce
Above trademarked logos belong to their respective owners . © 2014