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NHL HOCKEY JOBS



Current available jobs in Sales & Marketing:


» PART TIME - Inside Sales Representative - Arizona Coyotes (Glendale, AZ)
» Marketing Activation Manager - Boston Bruins (Boston, MA)
» Fan Relations Representative - Boston Bruins (Boston, MA)
» Manager of Advertising & Creative Services - Columbus Blue Jackets (Columbus, OH)
» New Business Team Representative - Florida Panthers (Sunrise, Fl)
» Premium Sales Account Executive - Florida Panthers (Sunrise, Fl)
» Group Events Specialist - Florida Panthers (Sunrise, Fl)
» Fan Service Associate - LA Kings (El Segundo, CA)
» Fall 2014 Database Marketing & Business Analytics Internship - LA Kings (El Segundo, CA)
» Premium Sales Manager - Legends Global Sales/Ottawa Senators (Ottawa, ON)
» Media Planner - National Hockey League (Toronto, ON)
» Director, Integrated Sales - National Hockey League (Toronto, ON)
» Client Experience Account Executive- New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)
» New Jersey Devils, Group Events Specialist - New Jersey Devils (Newark, NJ)
» Account Executive, Premium Sales - New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)
» Part -Time Client Experience Benefits Program Coordinator - New Jersey Devils/Prudential Center (Newark, NJ)
» Marketing Events Coordinator - New Jersey Devils/Prudential Center (Newark, NJ)
» New Media Coordinator - Pittsburgh Penguins (Pittsburgh, PA)
» Director of Retention and Guest Experience - St. Louis Blues (St. Louis, MO)
» Director of Ticket Sales - St. Louis Blues (St. Louis, MO)
» Alumni Marketing Intern - St. Louis Blues (St. Louis, MO)
» 50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)
» Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)
» Coordinator, Sales - Vancouver Canucks (Vancouver, BC)
» Ticket Centre Supervisor - Vancouver Canucks (Vancouver, BC)
» Director, Marketing - Washington Capitals (Arlington, VA)



Sales & Marketing: Ticket Sales
PART TIME - Inside Sales Representative - Arizona Coyotes (Glendale, AZ)

Job Summary:
Under the direction of the Manager of Inside Sales, the Inside Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase both Season & Group ticket sales. Perform basic office functions as needed. Please Note: The Inside Sales Representative position has consistently been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourly working up to 29.5 hours per week.


Key Tasks and Responsibilities:
• Sell Arizona Coyotes and Gila River Arena ticket products including group tickets, season tickets, partial & mini plan packages and individual event ticket products.
• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.
• Proactively create opportunities for new business with existing customers.
• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.
• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.
• Handle incoming sales calls from sales prospects for all ticket products.
• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.
• Meet or exceed assigned sales goals for all ticket products.
• Document and maintain all Sales touch-point activities within the CRM system.
• Engage fans on game nights at the Sales Center to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:
Knowledge, Skill and Ability
• Excellent communication skills, both written and oral
• Manage multiple relationships well
• Detail oriented and organized
• Aggressive, competitive and committed
• Highly motivated with a desire to be successful
• Effective time management skills
• Teamwork

Education and Formal Training:
• College degree required.

Experience:
• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:
• Daily use of Ticketmaster and Archtics software as well as Excel and Microsoft CRM.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year phone sales experience? Please explain.
2. Please describe what specific tasks you would be performing on an average work day during the hockey season?
3. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
4. Why are you looking to begin a career in Ticket Sales with the Coyotes?
5. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Marketing
Marketing Activation Manager - Boston Bruins (Boston, MA)

Position Summary:

  • Manage execution of all marketing partnerships on Boston Bruins and TD Garden owned media channels including website, mobile app, social media as well as additional digital and traditional media channels. Collaborate with Marketing Manager, Director of Interactive, Game Presentation Manager and other stakeholders to ensure timely communication of partnership initiatives and enhance partner marketing opportunities. Approve all Boston Bruins and TD Garden sponsor logo usage. Manage Boston Bruins promotional giveaway schedule and ensure sponsors’ co-branded premium items are within established budget. Work directly with Boston Bruins and TD Garden legal counsel to develop rules for all sponsor contests and sweepstakes.

  • Strategically and creatively establish activation platforms for potential and existing corporate partners that drive the business of both the team/arena and client. Create proposals for Corporate Partnerships sales team and participate in the pitch meetings and activation sessions for select new partnership and renewal accounts.

  • Track, analyze and report on all activation campaign performance using KORE sports CRM software and additional internal tracking methods. Collaborate directly with Sponsorship service team to create detailed recap reports to provide to clients to show campaign and partnership performance.

Qualifications:

  • Ideal candidate will have 5 years of sports marketing or agency experience building and executing marketing partnerships.
  • Extensive knowledge of sports marketing and sponsor activation strategies.
  • Knowledgeable and experienced with sports, experiential and digital marketing solutions
  • Excellent interpersonal skills with the ability to communication effectively verbally and in writing with all levels within the organization
  • Strong organizational and problem-solving skills
  • Conveys leadership qualities and a team player disposition with collaboration and influential skills.
  • Self-starter, with ability to manage multiple priorities simultaneously.
  • Ability to work a flexible schedule including nights, weekends, and holidays 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5 years of sports marketing experience? Y/N


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Sales & Marketing: Fan Development
Fan Relations Representative - Boston Bruins (Boston, MA)

Your Role: Assist with Fan Relations functions and outside inquiries relating to The Boston Bruins from Bruins season ticket holders, patrons, and fans. Assist with ongoing communication, planning, organizing, implementing, promoting and retaining Bruins Season Ticket Holders. Solicit referrals and make recommendations for the purpose of generating new sales leads to maximize sales and revenue. Liaison for Bruins Season Ticket Holders at TD Garden. Collaborates with Boston Bruins Box Office on all ticket related issues and assists with upgrades to maximize client experience. Interacts with Bruins clients on-site at all games to maximize customer service and optimize the client experience. Drive revenue by selling season tickets, partial plans, and group ticket packages. All other duties as assigned.

Our Expectations: Bachelors degree or equivalent with 1-3 years experience. Knowledge of Microsoft Word and Excel. Excellent communication, written, and verbal skills, detail oriented, empathetic, strong problem solving skills, ability to work with internal clients on a professional level, strong listening and sales skills and the ability to exhibit patience and calmness under difficult circumstances.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have sales and/or service experience? Yes/No


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Sales & Marketing: Marketing
Manager of Advertising & Creative Services - Columbus Blue Jackets (Columbus, OH)

The Manager of Advertising and Creative Services will provide leadership and subject matter expertise in advertising and creative services related matters for the organization.  The successful candidate will be responsible for planning and executing advertising campaigns for the organization which include both internal and external media assets.  This person will be responsible for coordinating all tasks related to each campaign with internal staff and external partners to ensure that all goals and objectives are met within stated deadlines.  This person will maintain a unified brand message across all different media outlets and internal departments.  The Manager of Advertising and Creative Services will be expected to research current advertising trends and conduct surveys in order to make recommendations on advertising strategies and campaigns to  increase ticket sales, enhance awareness and brand image

The successful candidate will be a forward thinking and open minded individual who will be expected to work closely with a variety of people across the organization as well as external partners including advertising agencies, production companies, media outlets, etc.

Essential Duties and Responsibilities

  • Development and execution of   advertising campaigns using internal and external assets to drive ticket sales, engage fans and enhance the brand image of the Columbus Blue Jackets
  • Direct advertising and collateral creative including television, radio, out-of-home, in-arena, e-mail, web, print, collateral design, e-brochure and premium items
  • Plan and manage annual advertising budget in a manner that most effectively and efficiently deploys the organization’s resources to achieve the stated goals and objectives
  • Plan, coordinate and prepare all live announcer read drop-ins and in-arena announcements including the creation of scripts and associated graphics
  • Oversee the development and production of  sales and marketing collateral materials
  • Oversee and approve all graphic design requests from all departments within the organization  to ensure consistent world class brand presentation for the organization
  • Conduct and analyze market research for the purpose of developing and executing the advertising strategy for the organization
  • Responsible for working closely with an outside media buying and planning agency to manage advertising placements and delivery of creative to appropriate media outlets
  • Interface with a variety of departments in developing, implementing and analyzing sales and marketing campaigns
  • Work closely with colleagues in the Corporate Partnership, Community Relations and Marketing departments on the development and execution of creative needs related to partner activation initiatives including retail promotions,  product sampling, sweepstakes, premium items and cause marketing initiatives
  • Work closely with the Digital Marketing department on e-marketing initiatives including website and social media creative needs, online promotions and analyzing data to determine the effectiveness of such initiatives and to identify new opportunities to grow sales, enhance brand image and/or grow the organization’s database
  • Manage and update style guides and design standards as needed
  • Work with the Vice President, Marketing to ensure organizational adherence to established  standards and guidelines related to use of the official team marks and approved style guide and design standards
  • Build and maintain strong relationships with all media outlets and promotional partners
  • Serve as the direct supervisor for members of the graphic design team.
  • Responsible for the recruitment, hiring and professional development of the graphic design team.
  • Collaborate with Marketing and /or other departments to implement creative requests related to NHL initiatives in the local market such as NHL All-Star Weekend and various cause marketing initiatives.

   

Required Knowledge/Skills/Job Qualifications:

  • 5 years or more of experience in marketing, advertising and project management with a minimum of 2 years of supervisory experience on either the client or agency side of the business.
  • Media buying and planning experience preferred
  • Experience in managing creative output – from concept to production
  • Experience in areas of digital marketing, data collection and lead generation
  • Bachelor Degree required
  • Solid strategic and tactical experience in managing an organization’s advertising activities
  • Demonstrated ability to deliver  presentations to executive management team
  • Enthusiastic, creative and results oriented leader with a proven ability to develop, coach and motivate people , drive projects and manage project teams
  • Strong knowledge of Central Ohio market preferred
  • Proven executional skills and ability to meet deadlines
  • Strong organizational skills, attention to detail and consistent follow-through
  • Ability to thrive in fast paced environment and provide steady leadership through periods of change. Ability  to handle multiple tasks at one time
  • Proactive in anticipating problems, issues, and /or challenges and proven ability to drive implementation of practical solutions
  • Possess strong written and verbal communication skills
  • Highest level of personal and professional integrity and ethics
  • Demonstrated proficiency in Microsoft Office suite
  • Knowledge of (x)HTML, CSS, Flash, JavaScript and Adobe Creative Suite (Dreamweaver, Photoshop, Illustrater and InDesign) a plus
  • Excellent skill in developing and managing advertising budgets
  • Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment.
  • Must be flexible with working nights, weekends, and holidays on an as need basis.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5 years experience in marketing, advertising and project management with a minimum of 2 years of supervisory experience on either the client or agency side of the business?
2. Do you have experience in managing creative output from concept to production?
3. Do you have knowledge of (x)HTML, CSS, Flash, JavaScript, and Adobe Creative Suite (Dreamweaver, Photoshop, Illustrater, and InDesign)?


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Sales & Marketing: Ticket Sales
New Business Team Representative - Florida Panthers (Sunrise, Fl)

Position Description:
Panthers New Business Team Representatives will be responsible primarily for selling full season tickets and partial plans, with the ability to also sell single game suites, and group ticket packages. The New Business Team will act as a the training grounds for learning the sports sales process, with the goal of moving exemplary performers with high character, into senior level sales positions as the organization grows. The Panthers New Business Team is being built on a strong foundation of learning key sales and service fundamentals, studying sales philosophy and buyer psychology, and consistent team and individual training and development.  Core to this role is the ability to prospect, relationship build identify unique client needs, and then propose Panthers ticket packages that provide the best possible solutions to those needs.  The ability to multi-task and attack different sales campaigns and initiatives simultaneously, is a required skill for this role.

Panthers management will rely heavily on the New Business Team to strategically attack the market, develop new relationships and generate new revenue for the organization - with the goal of growing a passionate base of plan holders that make up the core of the team's fan base. Targeted leads (including but not limited to): cancelled plan holders, single game buyers, group buyers and secondary market buyers, will be provided to members of this group.  Prospecting will also be a big part of the New Business Team's daily responsibilities and outreach. 

Major Responsibilities:
• Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, data capture and CRM utilization

• Maintain a consistent day-to-day balance of new business outreach vs. calls to service and/or renew existing partial plan clients – minimum requirements in each category, each day

• Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects – and invite prospects to dark day events and to games when appropriate 
• Build strong relationships and gain a deeper level of knowledge about each customer, their needs as well as the needs of their group
• Perform game-day responsibilities, including manning arena sales tables and conducting prospect seat visits 
• Attend team and community events for purpose of maximizing prospecting and sales opportunities
• Proactively create up-sell and cross-sell opportunities for new business with existing customers

• Record and report sales functions in CRM and to manager(s) as needed

  Qualifications:
• Track record of sales experience including: internships and/or positions inside sports is a plus

• Demonstrates a positive, personable customer-friendly attitude
• Highly motivated with a competitive drive to be at and maintain “top of the board” status relative to your peers
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the team’s CRM platform and ticketing system is essential
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours both on game days and non-game days
• Must be available to work flexible hours including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
• Bilingual in English and Spanish a plus


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Sales & Marketing: Premium/Suite Sales
Premium Sales Account Executive - Florida Panthers (Sunrise, Fl)

Position Description:
The Premium Sales Account Executive will have the primary responsibility of generating revenue through the sale Florida Panthers and BB&T Center premium products.  These products include but are not limited to: individual game/event suites, annual suite leases, packages in the arena's premium clubs and lounges for both Panthers games and arena events. Core to this role is the ability to prospect, relationship build and identify needs of C-Level executives, and then propose Panthers packages that provide the best possible solutions to those needs.

Panthers management will rely heavily on the person in this role to develop new relationships and generate new revenue for the organization, primarily targeted at businesses in the south Florida market. 

Major Responsibilities:
• Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, data capture and CRM utilization

• Maintain a consistent day-to-day balance of new business outreach vs. calls to gain referrals from existing clients – minimum requirements in each category, each day

• Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects 
• Build strong relationships and gain a deeper level of knowledge about each customer, their needs as well as the needs of their business
• Perform game-day responsibilities, including entertaining clients and their guests, and make seat visits 
• Attend team and community events for purpose of maximizing prospecting and sales opportunities
• Proactively create up-sell and cross-sell opportunities for new business with existing customers

• Assist with creative development for production of sales materials including flyers and other support material
• Coordinate with other departments to organize events that generate premium sales prospects/revenue
• Record and report sales functions in CRM and to manager(s) as needed  

 Qualifications:
• Demonstrates a positive and personable attitude
• Highly motivated with a competitive drive to be at and maintain “top of the board” status relative to your peers
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the team’s CRM platform and ticketing system is essential
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours both on game days and non-game days
• Must be available to work flexible hours including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
• Bilingual in English and Spanish a plus

Education and Experience:
• A minimum of two years of successful sales experience, preferably sports sales experience with a business sales focus and passion – top candidates will either have a background in selling to businesses successfully through an inside sales program, or, have major/minor league premium sales-focused AE experience 
• Four-year college degree
• Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook PowerPoint)


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Sales & Marketing: Sales & Marketing Management
Group Events Specialist - Florida Panthers (Sunrise, Fl)

Position Description:
The Group Event Specialist will have primary responsibility for generating revenue through the sale and renewals of group ticket packages for the Sunrise Sports and Entertainment (SSE).  This includes group ticket packages for both Florida Panther hockey games and SSE events and concerts.  This person will plan and coordinate large group events and theme nights, focused on unique Fan Experience Packages that groups can receive by purchasing a minimum number of group tickets. Core to this role is the ability to prospect, build relationships and identify individual group and group leader needs, and then propose Panthers Fan Experience packages that provide the best possible solutions to those needs. The ability to multi-task and sell and service numerous group buyers and manage many different group initiatives at once is a required skill for this role.

Panthers management will rely heavily on the person in this role, and the Group Events department as a whole, to develop new relationships and generate new revenue for the organization. Group tickets purchasers will not only help fill seats in BB&T Center, but will help develop potential half and full season ticket holders.  Some of the main targets/categories of focus for the individual in this role will be Schools, Non-Profits, Place of Worship, Youth Sports Teams, Travel and Tourism, and the Business Community in South Florida.

Major Responsibilities:
• Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, data capture and CRM utilization

• Maintain a consistent day-to-day balance of new business outreach vs. calls to service and/or renew existing clients – minimum requirements in each category, each day

• Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects  and invite prospects to theme-focused influencer events on game days and dark days
• Build strong relationships and gain a deeper level of knowledge about customers, their needs as well as the needs of their group
• Perform game-day responsibilities, including entertaining clients and seat visits; and fulfill large group events and theme night commitments 
• Attend team and community events for purpose of maximizing prospecting and sales opportunities
• Proactively create up-sell and cross-sell opportunities for new business with existing customers

• Assist with creative development for production of sales materials including flyers and other support material
• Coordinate with other departments to organize events that generate group ticket sales
• Record and report sales functions in CRM and to manager(s) as needed  

Qualifications:
• A positive and personable attitude
• Highly motivated with a competitive drive to be at and maintain “top of the board” status relative to your peers
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the team’s CRM platform and ticketing system
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours and fan experiences on both game days and non-game days
• Must be available to work flexible hours, including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
• Bilingual in English and Spanish a plus 

Education and Experience:
• A minimum of one year of successful sales experience, preferably sports sales experience with a group sales focus and passion – top candidates will either have a background in selling group tickets successfully through an inside sales program or have major/minor league group sales-focused AE experience 
• Four-year college degree
• Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook PowerPoint)


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Sales & Marketing: Ticket Operations
Fan Service Associate - LA Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

 

The Los Angeles Kings are seeking positive and motivated individuals looking to begin their career in sports. Each Fan Service Associate is responsible for assisting the LA Kings Sales and Service staff with game day and non-game day duties.

Essential Job Functions:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Duties include but are not limited to:

 

·         Supporting Kings Sales and Service Department in office and at LA Kings Home Games

·         Supporting and assisting at all LA Kings Events

o   Hockey Fest, Royal Feast, Meet the Players, Tip a King, etc.

·         Assisting with the fulfillment of game night Royal Experiences

o   Zamboni Riders, Photo on ice, Shot on Goal, penalty box, and more

·         Assembly of game night Sales and Service area

o   Print sales collateral, set up lower sales booth, set up monitors and laptop

·         Becoming familiar with the culture and roles within a professional sports organization

o   Work closely with Kings Sales and Service staff and gain valuable work experience

 

Non-essential Job Functions:
In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by Supervisor.

 

·         Uphold a strong work ethic

·         Ability to follow direction

·         Create positive and strong working relationships

·         Be assertive, persistent and results oriented

·         Possess strong written and communication skills

·         Knowledge of computer programs such as Microsoft Office and Outlook

·         Ability to multitask and consistently re-prioritize based on sales department needs

·         Eagerness to learn

·         Motivated to have a career in Sports Sales and Service

 

Qualification Standards:

 

Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities. BA from a 4-year college preferred.

Experience: Previous experience in high level client sales and service. Experience in the sports ticket field a plus, but not required.


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Sales & Marketing: Database Marketing/Analytics
Fall 2014 Database Marketing & Business Analytics Internship - LA Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

 

POSITION OVERVIEW
The Database Marketing & Business Analytics Intern will be interning in our office in El Segundo, CA. The primary responsibility of this intern will be to assist the Marketing Intelligence department’s needs with database marketing, CRM, and business analytics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with email marketing, database communication and campaign analytics.

  • Assist with growing the database quantitatively and qualitatively.

  • Assist with the analysis of fan feedback through surveys.

  • Assist with developing analytical strategies and efficiencies through the creation of standardized reports.

  • Prepares comprehensive summaries of analysis results, capturing data driven insights in a compelling manner and offering recommendations to drive marketing strategy.

  • Assist with game day and events as needed.

  • Perform additional duties assigned by members of the LA Kings front office.
     

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position.

  • Due to the high complexity of the duties and responsibilities, this person must have advanced knowledge of Excel functions such as Pivot Tables, VLOOKUP, IF, etc.

  • Possess strong time management and organization skills. Able to work in a fast pace environment.

  • Possess excellent communication skills, including written and oral correspondence.

  • Candidates should be professional, mature, self-starting and committed to the sports industry.

           Knowledge/Skills/Education and/or Experience

  • Must receive college credit

  • Excellent computer skills – advanced in Excel and Power Point preferred.

  • Knowledge of HTML and building email campaigns is a plus.

  • Tableu, SAS, JMP knowledge beneficial, but not required.

  • Great attention to detail, including strong writing, editing and proofreading skills.

  • Experience working on a database append/cleanup project for a company or organization is beneficial. 

  • Experience working on a statistical project and/or modeling for a sports team is beneficial.

  • Able to maintain confidentiality and use discretion when privy to sensitive information.

  • Strong teamwork skills and the ability to manage their own individual projects.

  • Be a flexible and reliable team player, both within own department and the company as a whole.

  • Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.

  • Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.

  • Ability to work extended hours including nights, weekends, holidays.

     
    Note: When you apply for this job online, you will be required to answer the following questions:

  1. Yes/No: I will be able to receive academic credit for this internship.

  2. Yes/No: I have experience using advanced functions of Excel such as VLOOKUP, Pivot Tables, IF, etc.

  3. Yes/No: I have experience working on statistical and/or modeling projects.

  4. Yes/No: I am able to attend Kings home games and special events as needed.

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to receive college credit?


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Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - Legends Global Sales/Ottawa Senators (Ottawa, ON)

Legends Global Sales has partnered with the Ottawa Senators Hockey Club to assist the Senators with project planning and premium sales execution associated with the $20M transformation  of the Canadian Tire Centre in Ottawa, Ontario.  As part of the project Legends and the Senators are looking for qualified Premium Sales Managers to sell new Suites, Theater Boxes, Loge Boxes and Club Seats.  This position will be under the leadership of Legends General Manager. 

About Legends:

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

At Legends we are committed to delivering INNOVATIVE services for PREMIER partners to create LEGENDARY experiences. Through our team of industry experts, we work directly with team owners and executives, stadium operators, athletic departments and municipalities providing them with solutions that have a positive impact on their fan experience while simultaneously maximizing revenues. 

Legends Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients. As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

About the Ottawa Senators:

We are the Ottawa Senators; a team steeped in history with hockey roots that date back to 1883. One of four teams that founded the NHL in 1917, the Senators are recognized as the league’s first dynasty and the winner of 11 Stanley Cups.

Our team has been good — four Northeast Division titles, one Presidents’ Trophy, 14 playoff appearances and one Stanley Cup final appearance — but we aspire for greatness. We know we will get there through a relentless pursuit and passion to celebrate a Stanley Cup win in Hockey Country.

Our players share the same beliefs that we all have. We stand for integrity, commitment, passion and perseverance. We believe in team over self and we believe hard work and effort can conquer all. 

Living and playing in the National Capital Region, including eastern Ontario and western Quebec, the Senators help create an unparalleled quality of life. We love our city and we believe that we have an obligation to do everything we can to make it better and inspire the people who inspire us. Together, with our fans, we create special experiences and memories.

Job Responsibilities:

  • Actively sell new Suites, Theater Boxes, Loge Boxes and Club Seats via outbound sales calls, appointments, sales center presentations, and arena tours
  • Meet or exceed established yearly revenue and ticket goals set for new business
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by sales manager
  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings
  • Manage obstacles and overcome objections that are presented during the sales process
  • Perform accurate and skilled deal closings
  • Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes

 Qualifications:

  • Bachelor's degree
  • MINIMUM of 3 years of successful sales experience in sports, media, and/or direct sales is preferred
  • Experience and success in developing and building relationships with a creative consultative approach
  • Ability to work independently motivate self is a must 
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
  • Proven ability to work in a team-oriented environment
  • Professional verbal and written communication skills
  • Candidate should possess excellent time management and organizational skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft/Salesforce CRM is a plus

Note: This position was originally posted on the Legends employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Legends employment site.

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Sales & Marketing: Digital/New Media Sales
Media Planner - National Hockey League (Toronto, ON)

SUMMARY:

Reporting to the Toronto Senior Account Manager, key responsibilities involve day-to-day support for the Corporate Partner team to ensure efficient processing of detailed media campaigns and activities.  Duties include pre-sales activity, planning, campaign management and post sales activity as directed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·Develop sales/media plans, presentations and mock ups as required for the NHL Partner team
·Build proposals and insertion orders for partner media campaigns
·Process and file insertion orders
·Maintain accurate filing system for all related documentation
·Interface with agency/client contacts for creative / reporting and other items
·Liaise with Ad Ops traffic for launching and monitoring digital campaigns
·Monitor campaigns on a weekly basis via digital reporting tools
·Coordinator post campaign reports and screen shots
·Liaise with finance department for invoicing/billing purposes
·Maintain updated sales materials as a resource for future campaigns

QUALIFICATIONS:

·Highly organized individual
·Strong written and oral communication skills
·Independent and proactive approach to work
·Efficient time management and ability to multitask
·High attention to detail
·Team focus
·Excellent interpersonal and customer service skills

EDUCATION and/or EXPERIENCE:

·Successful completion of post-secondary education
·2+ years of digital media experience
·Some direct experience and usage of web based Ad Operations such as DART/DFP
·Knowledge and understanding of web-based tools such as Salesforce, Comscore, Freewheel, DFP, etc.
·Proficient in Excel, PowerPoint, Word and Microsoft Paint or Photoshop

We thank all applicants for their interest in this opportunity however only qualified candidates selected for an interview will be contacted.

No phone calls, emails, or recruitment agency inquiries please. Application receipt confirmation and/or status update inquiries cannot be provided.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a legal and permanent resident of Canada and eligible to work for ANY employer in Canada for an UNLIMITED amount of time?
2. Please state your annual base salary expectations. Note: a response is required in order to be considered for this position.
3. Do you currently reside on a permanent basis in the City of Toronto or within the Greater Toronto-Hamilton Area?
4. Do you possess a minimum 2 years demonstrable experience in Digital Media Sales support? Please briefly describe your experience as it relates to this position.
5. Do you possess direct experience using web based Ad Ops tools such as DART/DFP? Please briefly describe your experience as it relates to this position.


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Sales & Marketing: Sales & Marketing Management
Director, Integrated Sales - National Hockey League (Toronto, ON)

Summary

The Director of Integrated Sales is responsible for securing corporate sponsorship sales in Canada, generating revenue from open categories and League partners leveraging the league’s calendar initiatives, NHL controlled media and via the development of new NHL assets.

Essential Duties & Responsibilities

The Director of Integrated Sales will manage the day to day prospecting pipeline for sales in Canada. Reporting to, and working closely with, the Group Vice President of Integrated Sales, the Candidate will develop/package opportunities for Canadian and North American League prospects. Beyond net new prospecting the candidate will work with the Partnership Marketing team to identify and develop incremental sales opportunities to our existing family of partners. To be effective, the Candidate will need to thrive in a team setting and interact effectively with multiple internal divisions and external stakeholders including our clubs, rights holders and players association to package opportunities and drive incremental revenue to these areas.

Qualifications

The Candidate will be a hardworking, energetic and driven individual who has a demonstrable background in selling sports properties. The Candidate will possess a packaging mentality to sales and a solid understanding of both television and digital media sales. They will be persistent in the pursuit of business development prospects and possess the proven ability to effectively manage and coach their employees while fostering a collaborative working environment that emphasizes team wins. The Candidate will be capable of effectively communicating the NHL brand and continuously refining the NHL Story we take to market. Superior presentation skills and communication skills are a must.  The Candidate must be willing and able to approach new opportunities through ‘cold-calling’ clients and possess the ability to infectiously relate the NHL Story with passion. The Candidate must be persistent and able to successfully navigate challenges as they arise.

Education & Experience

The Candidate must possess a minimum of 10 years sales experience (ideally selling a sports property) with a deep understanding of the Canadian sports and media marketplace as well as an understanding of NHL platforms, associated equity and the ability to package the League’s multiple assets. Successful completion of a post-secondary degree is required and an MBA is considered a plus. Superior computer, time management, communication, concept development, relationship building & management skills are required, as is the ability to multitask and prioritize. Candidates must have a passion for the game of hockey and specifically the NHL and the ability to make their passion contagious with new business clients.

Language Skills

Superior English communication skills (verbal and written) are essential. Bilingualism in French (verbal and written) considered a plus.

Reasoning Ability

Qualitative and quantitative. Strategic thinker who shows a willingness/desire to ‘roll up their sleeves’ and get the job done.

We thank all applicants for their interest in this opportunity however only qualified candidates selected for an interview will be contacted.

No phone calls, emails, or recruitment agency inquiries please. Application receipt confirmation and/or status update inquiries cannot be provided.


 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a legal and permanent resident of Canada and eligible to work for ANY employer in Canada for an UNLIMITED amount of time?
2. Please state your annual base salary expectations. Note: a response is required in order to be considered for this position.
3. Do you possess a minimum of 10 years sales experience?
4. Do you possess successful and demonstrable sponsorship sales experience representing tier 1 sports properties in Canada and/or North America?
5. Do you currently reside on a permanent basis in the City of Toronto or within the Greater Toronto-Hamilton Area?

Closing Date: 2014-09-30


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Sales & Marketing: Fan Development
Client Experience Account Executive- New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Client Experience Account Executive. This position is charged with managing season ticket holder accounts to renew and upsell the season ticket base. The Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is operated by Devils Arena Entertainment and home the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball and family shows and concerts. The Rock has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!
 

JOB DESCRIPTION / REQUIREMENTS:

  • Responsible for renewing and upselling personal book of business
  • Carry out yearly business plan for retention of season ticket accounts
  • Assist in establishing guidelines and procedures for game nights and enhance the ticket holder dedicated space
  • Help individuals and businesses see an ROI on their season tickets
  • Engage each customer 365 days a year, not only during the season
  • Execute monthly season ticket holder events to build relationships with current clients
  • Multiple touch points per account per year, calls, emails, handwritten notes, drop off’s and seat visits

QUALIFICATIONS:

  • BA/BS or equivalent is preferred
  • 3+ years high end sales/service experience
  • Proficient in Microsoft Office, Excel, Word, Power Point. Ticketmaster Archtics experience a plus.
  • Excellent organizational and communication skills
  • Proven time-management skills
  • Ability to work nights, weekends and Holidays
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Strong work ethic, positive attitude
  • Ability to work independently and as a team
  • Proven organizational and time management skills
  • Excellent attention to detail

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Sales & Marketing: Ticket Sales Management
New Jersey Devils, Group Events Specialist - New Jersey Devils (Newark, NJ)

 

The New Jersey Devils seek a motivated, competitive, and career-driven individual to sell group ticket packages. This person will run an ambitious schedule of meetings/appointments with local group decision makers with a significant level of related phone work to support and follow up from this activity. This individual should be familiar with the group sales process, have a relationship focused personality and a proven track record of selling group tickets in the sports industry. 

 

Responsibilities include:

 

  • Generating new group sales through cold calling, outside appointments and building tours
  • Prospecting new group sales opportunities through cold calling, referrals and networking events
  • Setting meetings with key decision makers of community and corporate groups
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Providing a high level of service to all accounts
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc
  • Must meet all predetermined activity and sales goals
  • Must have the ability to handle multiple projects
  • Assist with other group duties as assigned

 

Qualifications and Requirements:

 

  • Bachelor's degree
  • Relationship selling experience is a plus
  • Computer literacy required
  • Position requires excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry
  • Willingness to work nights and weekends
  • Ability to work effectively as part of a team
     

 

 

 


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Sales & Marketing: Ticket Sales Management
Account Executive, Premium Sales - New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ) - New Jersey Devils (Newark, NJ)

 

 

Prudential Center is seeking a high-energy, detail-oriented Account Executive, Premium Sales. This position is charged with selling premium inventory for the New Jersey Devils & Prudential Center. The Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is operated by Devils Arena Entertainment and home the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball and family shows and concerts. The Rock has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!
 

 

 JOB DESCRIPTION / REQUIREMENTS:

 

  • Focus on establishing relationships with top businesses in the tri-state area to sell premium hospitality areas within Prudential Center
  • High level prospecting daily to generate leads for premium clients/business
  • Set meetings with key decision makers within high level corporations through cold calling, referrals and special events
  • Develop professional relationships with current premium clients for premium renewals and referral leads
  • Provide high level of service to all accounts
  • Must meet all predetermined activity and sales goals
  • Must have ability to handle multiple projects
  • Assist with other premium duties as assigned
  • Develop, maintain and grow customer relationships with premium seating accounts in keeping with the standards of the Prudential Center premium seating experience.
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing.
  • Collaborate with Suite Sales & Corporate Partnership to maximize premium upsell opportunities

 

 

  • QUALIFICATIONS:

  • BA/BS or equivalent is preferred

  • 3+ years high end sales/service experience

  • 2+ years of B2B sales experience

  • Excellent organizational and communication skills

  • Proven time-management skills

  • Ability to work nights, weekends and Holidays

  • Outstanding interpersonal skills and ability to deal effectively with clients

  • Strong work ethic, positive attitude

  • Ability to work independently and as a team

  • Proven organizational and time management skills

  • Excellent attention to detail

 


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Sales & Marketing: Fan Development
Part -Time Client Experience Benefits Program Coordinator - New Jersey Devils/Prudential Center (Newark, NJ)

Sales & Marketing: Service & Retention

Part-Time Client Experience Benefits Program Coordinator - New Jersey Devils/Prudential Center - New Jersey Devils (Newark, NJ)

 

Prudential Center is seeking a high-energy, detail-oriented Client Experience Benefits Program Coordinator. This position is charged with helping manage the new Benefits Program for Season Ticket Holders. The Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is operated by Devils Arena Entertainment and home the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball and family shows and concerts. The Rock has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!

 

 JOB DESCRIPTION / REQUIREMENTS:

  • Responsible for fulfillment of Season Ticket Holder’s chosen benefits
  • Enter all data into a spreadsheet from Season Ticket Holder online Responses
  • Accurately update Web Team to ensure correct information is posted on Benefits program
  • Assist the team in establishing guidelines and procedures for fulfillment
  • Help the Service team utilize all available “upgrade” opportunities on a game by game basis
  • Aid in responding to questions about upgrade opportunities
  • Give real-time feedback on experiences available and keep spreadsheet updated
  • Attend Benefits meetings and update group on progress

 

 

 

  • QUALIFICATIONS:

  • BA/BS or equivalent is preferred

  • Proficient in Microsoft Office, Excel, Word, Power Point. Ticketmaster Archtics experience a plus.

  • Excellent organizational and communication skills

  • Proven time-management skills

  • Ability to work nights, weekends and Holidays

  • Outstanding interpersonal skills and ability to deal effectively with clients

  • Strong work ethic, positive attitude

  • 3+ years high end sales/service experience

  • Ability to work independently and as a team

  • Proven organizational and time management skills

  • Excellent attention to detail


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Sales & Marketing: Marketing
Marketing Events Coordinator - New Jersey Devils/Prudential Center (Newark, NJ)

Marketing Coordinator, Events –

Devils Arena Entertainment

 

 

As an integral part of the Marketing team, the Marketing Events Coordinator will be responsible for consumer facing brand events for both the New Jersey Devils and Prudential Center.

 

The Marketing Events Coordinator will handle the day to day responsibilities of activations and events statewide.

 

 

RESPONSIBILITIES:

  • Report to the Marketing Events, Manager

  • Develop and execute prospecting sales events

  • Coordinate Season Ticket Holder retention events

  • Responsible for logistics of fan activities on game nights such as fanfests

  • To handle coordination and execution of viewing parties and bus trips

  • Responsible to create a year round street team strategy

  • Develop and execute a strategy for lead generation efforts at events

  • Work with the Manager of Events in planning and executing an event marketing campaign with the goal of maximizing sales and retention

  • Implement campaigns and events in conjunction with marketing partners

  • Assist with promotional night planning for the New Jersey Devils

  • Reconcile invoices and event expenses

  • Track sales of related events and manage recaps of events

  • Assist Marketing Events department as needed

 

 

REQUIREMENTS:

 

  • Bachelor’s degree in event marketing, business administration or related field

  • 1-2 years of marketing experience, working for an arena or team is preferred

  • Ability to multi-task between concurrent assignments, prioritizes effectively, and adapt quickly to changing priorities, assignments, and roles

  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely

  • Close attention to detail and follow-through in all responsibilities

  • Must be flexible in working extended hours including nights, weekends, and holidays as required

 

 

 


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Sales & Marketing: Marketing
New Media Coordinator - Pittsburgh Penguins (Pittsburgh, PA)

Based at: CONSOL Energy Center, 1001 Fifth Ave, Pittsburgh, PA 15219

Job Description:  Assist with Pittsburgh Penguins social media and digital marketing projects. Assist with website management, maintenance, and content coordination, monitoring, and analytics. Candidate must be able to work flexible hours including weekends and event nights. 

Key Responsibilities and Accountabilities:

  • Assist with content creation, monitoring, and execution of strategy on the Penguins’ social networks.
  • Identify emerging technologies and additional social media opportunities.
  • Integrate social media into existing business practices. 
  • Grow the Penguins brand on social media platforms while adhering to Penguins brand standards.
  • Monitor/listen to digital conversation. Report on trends, react to current events, and adjust strategy as necessary.  Assist in building a Penguins community through fan engagement.
  • Technical management and maintenance of Penguins websites and microsites.
  • Coordinate flow of content from various contributing departments.
  • Assist in development and implementation of new content and features.
  • Assist with digital analytics and reporting projects.
  • Assist with digital sponsorship implementation and management.
  • Assist with management of Penguins apps, including the PensPoints Fan Loyalty app.

Candidates should possess the following qualifications: 

  • Minimum of 1 year professional experience with social media.
  • Bachelor’s degree in digital media, marketing, communications or related field.
  • Understanding/experience in social media management across a variety of platforms - Facebook, Twitter, Instagram, Snapchat, Google+, YouTube, Pinterest, Vine, and LinkedIn.
  • Knowledge of Adobe Marketing Club/SiteCatalyst/Omniture, Facebook Insights, Twitter Analytics, and social listening and management tools (ex. HootSuite, Percolate, Sysomos).
  • Strong writing and communication skills.
  • Ability to handle multiple tasks in a timely and professional manner.
  • Impeccable attention to detail.
  • Able to work non-traditional hours.
  • Required Computer Skills: Photoshop, HTML, CSS, Microsoft Excel.
  • Preferred Computer Skills: Final Cut Pro, Flash, Javascript, Illustrator.
  • Preferred: Website design and optimization experience. Prior experience with social media analytics tools.
  • Preferred: Strong hockey knowledge and familiarity with hockey culture.

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Sales & Marketing: Ticket Sales Management
Director of Retention and Guest Experience - St. Louis Blues (St. Louis, MO)

Job Summary:

The St. Louis Blues, Scottrade Center, and Peabody Opera House have an immediate opening for a Director of Retention and Guest Experience.  This position will be responsible for the retention of all season ticket and partial plan accounts and will oversee the creation and implementation of all service-related programs and experiences.

 

Essential Duties & Responsibilities:

  • Oversee the customer service initiatives for the Blues’ ticket package holders.  This includes creating standards for handling inbound customer calls, ensuring overall customer satisfaction, and responding to and creating solutions for customer questions/concerns.
  • Directly manage client development and retention staff to assure dynamic leadership, motivation and staff production of department revenue objectives.
  • Develop the Blues retention business plan.
  • Implements season ticket holder benefits and programs.
  • Create and execute season ticket holder events, including meet the team events, select a seat events and other events as required.
  • Ensure timely and effective communication with ticket package holders.
  • Mentor retention staff regarding general business questions, daily objectives, and procedural expectations.
  • Function as the primary point person within the ticket sales and service department for the Scottrade Center Guest Services staff.
  • Administrative responsibilities include sales and renewal tracking, staff sales totals, memos, commissions, scheduling, etc.
  • Daily supervision of staff to assure call logs and touchpoint objectives are met.  Includes disciplinary action and motivation as needed.
  • Conduct service meetings and extensive service training.
  • Participation in departmental strategic planning to include overall business operations and objectives.
  • Performs all other duties as assigned.

 

Qualifications:

  • Bachelor's degree (BA) from four-year College or University.
  • Two to four years Retention or Service Management experience and a minimum of five years overall sports industry experience.
  • Oversee and display strong ability to successfully manage retention staff and generate sales plans.
  • Outstanding leadership, sales and motivation skills.
  • Excellent communication and time management skills.
  • Outstanding organizational skills with strong attention to detail and follow-through.
  • Excellent interpersonal, verbal, and written communication skills.
  • Self-starter with a proven ability to take initiative on time sensitive projects.
  • Team-oriented attitude.
  • Advanced PC skills with experience using Word, Excel, PowerPoint, Outlook, and Archtics.
  • Ability to prioritize and handle multiple tasks simultaneously.
  • Experience in live entertainment setting preferred.
  • Ability to work nights, weekends, and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How long have you been in the sports industry?
2. How long have you been in a management position and what types of employees do you supervise?


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Sales & Marketing: Ticket Sales
Director of Ticket Sales - St. Louis Blues (St. Louis, MO)

 

Job Summary:

The St. Louis Blues, Scottrade Center, and Peabody Opera House have an immediate opening for a Director of Ticket Sales.  This position will be responsible for the management and sale of all ticket inventory, including full season ticket packages, partial plans, group inventory, and promotional packages, with an emphasis on new sales.

 

Essential Duties & Responsibilities:

  • Directly manage sales staff to assure dynamic leadership, motivation and staff production of department revenue objectives.
  • Oversee and aggressively achieve departmental sales goals pertaining to all events.
  • Mentor sales staff regarding general business questions, daily objectives, and procedural expectations.
  • Administrative responsibilities include sales tracking, staff sales totals, memos, commissions, implementation of creative package sales, scheduling, etc.
  • Daily supervision of staff to assure call logs and sales objectives are met.  Includes disciplinary action and motivation as needed.
  • Conduct sales meetings and extensive sales training.
  • Participation in departmental strategic planning to include overall business operations and objectives.
  • Perform all other duties as assigned.

 

Qualifications:

  • Bachelor's degree (BA) from four-year College or University.
  • Two to four years sales management experience and a minimum of five years overall sports industry experience
  • Oversee and display strong ability to successfully manage sales staff and generate sales plans.
  • Outstanding leadership, sales and motivation skills.
  • Excellent communication and time management skills.
  • Outstanding organizational skills with strong attention to detail and follow-through.
  • Excellent interpersonal, verbal, and written communication skills.
  • Self-starter with a proven ability to take initiative on time sensitive projects.
  • Team-oriented attitude.
  • Advanced PC skills with experience using Word, Excel, PowerPoint, Outlook, and Archtics.
  • Ability to prioritize and handle multiple tasks simultaneously.
  • Experience in live entertainment setting preferred.
  • Ability to work nights, weekends, and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How long have you been in the sports industry?
2. How long have you been in a management position and what types of employees do you supervise?


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Sales & Marketing: Community Relations
Alumni Marketing Intern - St. Louis Blues (St. Louis, MO)

SUMMARY

Assist in the planning and execution of key events related to the St. Louis Blues Alumni Association and other community service ventures.  This is an unpaid internship, candidates must be able to receive college credit.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

·         Meet and greet guests of the Alumni in a social atmosphere at Blues home games.

·         Create spreadsheets, documents and flyers

·         Create unique photos and documents for display or sale to benefit charities

·         Assist the Alumni Association and in planning various events, such as banquets, charity hockey games, Alumni Fantasy Camp or golf tournaments.

·         Must be able to work evenings during St. Louis Blues home games.

·         Perform other duties or tasks as assigned.

 

QUALIFICATIONS 

·         Six months to one year related experience and/or training

·         Highly proficient in Excel or Numbers, Word or Pages, Photoshop, and Illustrator

·         Exceptional organizational skills and strong telephone communication skills.

·         Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

·         Must possess high level of interpersonal skills to work effectively with others in a professional and courteous manner.

·         Strong oral, written and listening communication skills.

·         Ability to work under pressure, recognize problems and find solutions in a fast-paced environment.


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Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)

 

POSITION TITLE: 50/50 Raffle Game Day Staff (Part-Time)

DEPARTMENT: The Florida Panthers Foundation

REPORTS TO: Coordinator, Panthers Foundation

 

FLORIDA PANTHERS MISSION:  The mission of the Florida Panthers Foundation is to build a better future for the children of South Florida. Through philanthropic partnerships, grants, donations and community outreach programs, the Foundation maintains a focus on children’s health, fitness, education and cultural needs.

POSITION SUMMARY: The Florida Panther Foundation is looking for high-energy, motivated sellers to join our million-dollar 50/50 raffle sales team for the 2014-15 season.

JOB DESCRIPTION / REQUIREMENTS:

·         Sell raffle tickets to fans pre-game and through the end of the second period intermission.

·         Educate fans on the details of the 50/50 raffle program and answer questions fans may have about the program.

·         Accurately handle the sale and distribution of the tickets, following program requirements.

·         Responsible for accurate cash count - submitted to Coordinator at the close of the shift.

·         Understand the mission of the Florida Panthers Foundation.

·         Hours: approx 4 hours each Florida Panthers home game.

QUALIFICATIONS:

·         Must be over the age of 16 years.

·         Must be able to provide own means of transportation.

·         Prior experience and responsibility of handling cash.

·         Ability to interact positively with large fan base.

·         Must be detail oriented and have strong organizational skills.

·         Strong sales skills and verbal communication skills.

·         Candidates must be willing to work nights, weekends and holidays if necessary.

·         Having a flexible schedule that allows for working all panthers home games.

 

Call time for this position will be 1 ½ hrs prior to puck drop. It requires an outgoing personality and a passion for raising money for the Florida Panthers Foundation.

 


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Sales & Marketing: Ticket Sales
Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)


Ticket Sales Associate - The Prudential Center/New Jesey Devils

 

This is your chance to join an exciting new sales team as we continue to rise.


The New Jersey Devils have overhauled their entire sales management team, and have brought in top level executives formerly from NBA and NFL teams, to blaze new trails not yet seen in the NHL. The Devils “New Business Team” program is being built on a strong foundation of learning the fundamentals, studying sales philosophy, and consistent practice. Graduates from this program will be well positioned for success in more senior level sales positions in sports. Emphasis at the Devils is placed on promotion from within, with those possessing strong work ethic and positive attitudes sure to grow within the system. If you are looking for a competitive environment and to join on with a team poised to make some waves in sports, this is the place for you.

Description:
The New Jersey Devils are looking for ambitious, professional, self-motivated individuals who will be responsible for selling full season, partial, single game suite, and group ticket packages. The Ticket Sales Associate will act as a starting ground for an opportunity to move into a senior level sales position. Must be able to work nights, as well as targeted events as needed and succeed in a team environment, built around a collegiate culture with friendly competition.

Responsibilities:
• Sell New Jersey Devils full, partial, single game suite and group ticket packages
• Meet and exceed personal sales quotas set by management
• Participate in game/event day duties as needed
• Provide excellent customer service
• Possess a thorough understanding of the Devils ticketing plans and policies
• Prospect new business leads and use a sophisticated Microsoft CRM system to attack leads
• Set up daily new business appointments and arena tours with prospects


Requirements:
• Strong communication skills
• Highly motivated with a passion for sales
• Prior cold calling experience is preferred but not essential
• Organizational and time management skills a must
• Desire to learn and study sales and make it a career
• Professional appearance and conduct
• Ability to work in a structured, disciplined, cooperative and competitive environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you participated in organized team sports in high school or college?


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Sales & Marketing: Client Relations/Customer Service
Coordinator, Sales - Vancouver Canucks (Vancouver, BC)

 

 

 

 

 

 

 

 

 

 

 

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Permanent, Full-time)


Position: Coordinator, Sales
Department: Sales
Reports to: Senior Director, Sales

 

SUMMARY:
The incumbent is responsible for supporting the Sales team in initiatives that drive revenue in Ticketing, Premium and Corporate Partnership.  The incumbent will also support the sales management team in reporting and developing new business initiatives.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)
· Coordinates sales activities within corporate sponsorship, suites, premium client service.
· Tracks future events in coordination with direct report
· Administers and updates confirmation orders
· Assists in acquiring programming and ratings research information for the department
· Provides overall support and participates in various special projects as directed by the sales team and senior management
· Implements various sales initiatives
· Ensures sales processes are maintained and streamlined
· Coordinates cross functional initiatives that drive ticketing/suite revenue
· Assists with department communications including pulling data lists and sending emails/surveys, as required
· Manages reporting including tracking of all operating budgets and outstanding Accounts Receivable for all ticket products,  including ticket packages, group tickets and single game tickets
· Manages and updates client information in CRM and ticketing databases
· Manages the department intern program including hiring, training and coordinating duties and workload
· Manages and coordinates meetings, events and catering for department and for business-related or social functions
· Tracks and distributes all guest services related incident reports for the service team
· Maintains inventory of autographed merchandise for distribution in accordance with company and department guidelines
· Maintains office supplies and troubleshoots the all-in-one printer systems
· Tracks staff vacation requests and enters them into department scheduler and communications calendar
· Creates and maintains Excel databases for various ticketing and suite promotions, special events and RSVP lists, etc.
· Assists in the administration of hospitality suite rentals including emailing/faxing and processing payments for suites along with all game day coordination with internal partners as well as managing all client requests and game day hospitality requirements
· Assists in the preparation of hospitality suite renewal information and distributes all tickets once processed to all hospitality clients
· Supports service teams during peak periods by covering the queue or ordering meals
· Assists with department events and game nights, where applicable
· Performs special projects, as required

 

REQUIRED EXPERIENCE AND QUALIFICATIONS:
-
Post Secondary education in a related field (Business, Sports Management, Communication, Marketing etc.)
- Minimum 3 years experience as an Administrative Assistant
- Team player with a strong client service focus
- Flexible with ability to adapt easily to changing priorities and schedules
- Ability to work effectively in a dynamic, fast paced environment
- Superior attention to detail and organizational skills
- Solid computer knowledge, including MS Office (Word, Excel, Powerpoint, Outlook)
- Must be extremely proficient with Microsoft Excel as this is used extensively
- Good working knowledge of presentation and desktop publishing software is an asset
- Excellent written and verbal communication skills
- Ability to liaise with high-profile clientele
- Must be able to work weekends and evenings for special events and game nights, as required
- Ability to handle conflicting deadlines and prioritize

 

Interested, qualified candidates are invited to submit their resume and cover letter, no later than September 30, 2014.  Please apply online by accessing our website at www.canucks.com/jobs

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have post secondary education in a related field (Business, Sports Management, Communication, Marketing etc.)?


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Sales & Marketing: Client Relations/Customer Service
Ticket Centre Supervisor - Vancouver Canucks (Vancouver, BC)

CANUCKS SPORTS & ENTERTAINMENT
EMPLOYMENT OPPORTUNITY
(Casual, On-call)


 

 

 

 

Title: Ticket Centre Supervisor
Department: CSTO
Reports To: Manager, Ticket Centre & Client Service

At Canucks Sports & Entertainment our fans and guests are everything to us, and it is our vision that they have an extraordinary experience every time they enter our arena – whether it is their first, second, or 100th time here. We strive to create memorable moments and lasting relationships with our fans and guests, and we do that through delivering exceptional service.

Each and every one of our employees plays a very important role in providing an exceptional experience to our fans and guests. We need positive, energetic and enthusiastic individuals with an accomplished background in customer service to help create that extraordinary experience.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

• Supervises Ticket Centre Representatives, providing support and focus to the delivery of exceptional service
• Monitors Ticket Centre line-up lengths and staff deployments
• Assists with the onboarding of new employees and provides training/guidance as required
• Creates a positive work environment for staff by providing ongoing clear, specific and timely coaching, recognition and feedback to ensure operational success and excellence
• Conducts annual performance reviews and ongoing performance management and coaching
• Serves the needs of the guests and makes necessary operational decisions to ensure guests receive direct, personable service and immediate results
• Communicates appropriate event/guest incidents and reports to Manager and Coordinator
• Recommends improvements and new suggestions for current operations
• Communicates with other operations groups (e.g.Promoters, Team Store, Impark) to ensure event and guest needs are met
• Performs administrative functions related to ticket floats, holds and ticket stock
• Ensures the Ticket Centre and all money is safely secured at the end of the night
• Participates in Event Staff Supervisor Team meetings to identify ideas, processes, systems, skill upgrading and information that would assist the Event Staff Supervisor Team in continually improving its and the Company’s efforts to achieve 100% employee satisfaction and 100% customer satisfaction

 

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Several years’ supervisory experience in the hospitality/service industry, including experience in hiring, motivating, coaching, and directing employees
• Experience with Ticketmaster systems, including Host and Archtics, preferable
• Demonstrated commitment to customer satisfaction
• Excellent interpersonal skills with the ability to interact positively and professionally with a diverse customer base (e.g. public, senior management, staff, business partners, promoters, team personnel, etc.)
• Strong communication skills with the ability to present information and instructions in a a clear, concise and confident manner
• Excellent problem solving and crisis management skills while remaining calm and professional
• Physically able to walk up and down stairs, stand for a significant portion of the shift, work in a crowded and noisy environment, and use a radio
• A confident, friendly, approachable, and outgoing team player
• Able to handle periodic lifting requirements of approximately 30 lbs. of weight (e.g. assisting with strollers, wheelchairs, etc.)
• Must be 19 years of age or older (may have to take liquor away from guests)
• Presence in the form of personal authority and maturity
• Successful completion of customer service training (e.g. SuperHost)
• Training/experience dealing with persons with disabilities
• Fluent in a second or third language in addition to English would be an asset

 

 KEY ATTRIBUTES:
Our Vision: To be the premier sports and entertainment company in North America

 

If you have what takes to WIN-THRILL-CONNECT, please submit your resume and cover letter by clicking "apply for this position" below.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience with Ticketmaster systems, including Host and Archtics?


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Sales & Marketing: Marketing
Director, Marketing - Washington Capitals (Arlington, VA)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for developing and executing marketing and fan development programs that will grow the Capitals fan base and help generate revenue.  Includes creating and implementing grass roots marketing, and overseeing in-arena and out of arena event marketing.         

Responsibilities:

  • Manages and executes team events including but not limited to Meet-the-Team event, VIP Season Ticket holder party, Convention, Kids Club events, Theme/Promotional Nights and new events to help grow the fan base.
  • Manage the Capitals brand to increase fan growth in the marketing, regionally and nationally with our core and developing fan base.
  • Supervises all aspects of Capitals grassroots marketing efforts and Fan Development.
  • Manage and cultivate promotional vendor relationships.
  • Responsible for coordinating concourse tables and other game day activities.
  • Direct the design team in developing high quality creative geared towards specific fan demographics.
  • Creates and implements promotional opportunities outside of arena to help grow the Capitals brand and fan base.
  • Develop marketing plans and promote initiatives throughout the company.
  • Work with the production team to assure all Capitals marketing elements and branding is consistent.
  • Develop new promotions and marketing properties that will help generate ticket sales and sponsorship.
  • Works with Community Relations to promote programs.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor's degree in marketing or related field or equivalent combination of education and experience.
  • 8+ years prior experience in similar field.
  • 3+ years of managerial/supervisory experience.
  • Strong organizational skills; good communication skills.
  • Ability to handle numerous projects simultaneously and meet deadlines.
  • Understanding of media and sponsor issues and creative problem solving abilities.
  • Computer Skills:  Microsoft Office, Word, Excel and PowerPoint

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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