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Current available jobs in Sales & Marketing:


» Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)
» Account Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)
» Manager, Ticket Operations - BB&T CENTER (Sunrise, FL)
» Digital Marketing Specialist - Boston Bruins & TD Garden (Boston, MA)
» Group Sales Representative - Carolina Hurricanes (Raleigh, NC)
» Director of Business Development - Carolina Hurricanes (Raleigh, NC)
» Inside Sales Representative - Colorado Avalanche (Denver, CO)
» CRM Coordinator - Columbus Blue Jackets (Columbus, OH)
» Season Sales Account Executive - Columbus Blue Jackets (Columbus, OH)
» Mascot Assistant - Dallas Stars (Frisco, TX)
» Sales Associate - Florida Panthers - Florida Panthers (Sunrise, FL)
» Account Executive, Group Sales - Florida Panthers Hockey Club (Sunrise, FL)
» Mascot - Florida Panthers Hockey Club (Sunrise, FL)
» Producer, Digital Media - Los Angeles Kings (El Segundo, CA)
» Ice Crew Member - Los Angeles Kings (El Segundo, CA)
» Director, Partnership Sales - Los Angeles Kings (Los Angeles, CA)
» Director, Ticket Sales - Minnesota Wild (St. Paul, MN)
» Manager, Strategy & Research - Monumental Sports & Entertainment (Washington, DC)
» Manager, Strategy & Research - Monumental Sports & Entertainment (Washington, DC)
» Analyst, Business Development - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Group Sales - Nashville Predators (Nashville, TN)
» Manager, International Integrated Sales - National Hockey League (New York, NY)
» Marketing Director - New Jersey Devils (Newark, NJ)
» Manager, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)
» Managing Director, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)
» Director, Entertainment Marketing - New Jersey Devils and Prudential Center (Newark, NJ)
» Digital Marketing Director - New Jersey Devils and Prudential Center (Newark, NJ)
» Manager, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)
» Group Sales Event Specialist - New Jersey Devils/Prudential Center (Newark, NJ)
» Account Executive, Ticket Sales - New York Islanders (Brooklyn, NY)
» Inside Sales Account Manager - New York Islanders (Brooklyn, NY)
» Youth Hockey Camp Counselor - New York Rangers (New York, NY)
» Partnership Specialist - Oilers Entertainment Group (Edmonton, AB)
» Account Executive, Group Sales - Oilers Entertainment Group (Edmonton, AB)
» Ticket Operations Coordinator - Sharks Sports and Entertainment (San Jose, CA)
» Account Executive, Season Sales - Sharks Sports and Entertainment (San Jose, CA)
» Group Sales Account Executive - Sharks Sports and Entertainment (San Jose, CA)
» Manager, Regional Sales - Washington Capitals (Washington, DC)



Sales & Marketing: Ticket Sales
Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                    Ticket Sales Representative

Department:              Ticket Sales

Reporting:                 Director, Business Development

                      

Job Summary:

Under the direction of the Director, Business Development, the Ticket Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase both Season & Group ticket sales for the Arizona Coyotes, arena events, and other properties. Perform basic office functions as needed. Please Note: The Ticket Sales Representative position has consistently been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourlyworking up to 29.5 hours per week plus commissions.

Key Tasks and Responsibilities:

• Sell ticket products including group tickets, season tickets, partial & mini plan packages, and individual event ticket products for the Arizona Coyotes, Gila River Arena, and other properties.

• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all Sales touch-point activities within the CRM system.

• Engage fans on game nights at the Sales Center to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

• Excellent communication skills, both written and oral

• Manage multiple relationships well

• Detail oriented and organized

• Aggressive, competitive and committed

• Highly motivated with a desire to be successful

• Effective time management skills

• Teamwork

Education and Formal Training:

• College degree required.

Experience:

• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:

• Daily use of Ticketmaster and Archtics software as well as Excel, Word, and Microsoft CRM

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you interested in beginning your career path in sports with the Arizona Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Ticket Sales Management
Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be a global leader in Sports and Entertainment”

Mission Statement: “We deliver I Remember Moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

Role Summary:

Reporting to the VP, Ticket Sales and Service, the Manager, Group Sales is responsible for leading and managing all group Sales efforts for the Bakersfield Condors. In addition, this role will be responsible for creating and building relationships with new and existing group sales clients and prospects.

Core Responsibilities and Duties:

  • Responsible for achieving and surpassing personal sales targets
  • Management of sales team in addition to
  • Prospecting phone calls
  • In-game visits
  • Referrals for new business
  • Customers service and follow up
  • Planning and execution of group sales experiences
  • Day-to-day management and training of Group Sales Account Managers to ensure monthly and annual targets are hit
  • Assisting VP in running the weekly Ticket Sales and Service meeting
  • Running the weekly Group Sales Meeting
  • Responsible for weekly reporting of calls, meetings, sales and other pertinent metrics to the VP
  • Assisting on outside sales calls with Account Managers
  • Participating in Weekly TSS call with OEG Director, Ticket Sales
  • Assisting with lead generation for Group Sales reps
  • Managing creative service requests for group sales initiatives
  • Regular performance feedback for Group Sales reps
  • Working with Coordinator, Ticket Operations to ensure all group holds are in place and all group tickets are printed
  • Responsible for the game night staffing plan for group sales executions
  • Creating a year-long group sales plan and individual business plans for each Group Sales rep, including a renewal plan for the following season
  • Managing Group Sales asset inventory and work with VP, Operations to ensure all Game Presentation elements from groups are built
  • Planning new and creative group night opportunities for the Account Managers to execute
  • Researching best practices for Group Sales

Education, Experience and Skills:

  • Post-Secondary Degree or Diploma in Business or Sports Management is preferred
  • 3-5 Years of Group Sales, Ticket Sales or Sales Management experience is required
  • Proven Ability to meet and exceed sales targets
  • Requires strong verbal and written communication skills
  • Basic computer skills, including Microsoft Office, ticketing software and CRM
  • Proven ability to achieve and surpass sales targets
  • Excellent organizational, planning and project management abilities
  • Ability to prioritize workload and solve problems quickly
  • Event planning / management skills are an asset
  • Display integrity, honesty, loyalty and reliability
  • Willing to work All Bakersfield Condors games and some community and member events
  • Will require access to a vehicle and a valid drivers’ license

Next Steps:

Only those individuals moving forward in the hiring process will be contacted.


Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Sales
Account Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)

Reporting to the Vice President, Ticket Sales and Service, the Account Manager, Group Sales is responsible for creating revenue primarily through the sale of group tickets and ticket packages for the Bakersfield Condors.

Core Responsibilities and Duties:

  • Ability to meet and exceed personal sales target for Group Tickets and Ticket Package sales
  • Creating and building relationships with new and existing clients and prospects
  • Responsible for prospecting using phone calls, e-mail and social media
  • Responsible for face-to-face meetings and in-game visits with clients
  • Planning and execution of in-game Group Sales experiences
  • Attend afterhours networking events

Education, Experience and Skills:

  • Degree or Diploma is an asset
  • 1-3 years of Sales experience in a sports environment is an asset
  • Must have a strong sales strategy with persistence and creativity
  • Must be have strong relationship building skills with external customers
  • Basic computer skills, including Microsoft Office
  • Must have effective oral and written communication skills in addition to a strong telephone presence.
  • Be willing to work weekends and evenings; all Bakersfield Condors Games and various events.
  • Must have access to a vehicle and a motor vehicle license
  • Experience with CRM software is an asset

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Operations
Manager, Ticket Operations - BB&T CENTER (Sunrise, FL)

POSITION TITLE:    Manager, Ticket Operations

DEPARTMENT:        Ticket Operations

REPORTS TO:           Sr. Director, Ticket Operations  

JOB DESCRIPTION / REQUIREMENTS:

  • Manage event manifests and event creation for all BB&T Center events.
  • Manage Inventory for all BB&T Center events.
  • Liaison with Ticketmaster and event promoters as it relates to all BB&T Center events.
  • Assist with BB&T Center event settlements.
  • Manage Archtics ticketing system and all ticket processing, including Group and Internal Ticket Orders.
  • Responsible for training the sales and service staff on Archtics processing.
  • Manage all part-time event day staff; including training and staffing.
  • Manage the printing and distribution of all internal ticket orders for BB&T Center events.
  • Assist with the yearly rollover and invoicing of Florida Panthers Season Tickets.
  • Order all Will Call envelopes, Ticket Stock, and Office Supplies.
  • Fulfill other duties assigned by the Sr. Director and Director of Ticket Operations.

QUALIFICATIONS:

  • Minimum of 3 years Ticket Office Management experience required.
  • Strong understanding of Ticketmaster Host and Archtics system required.
  • Knowledge of all Microsoft Office programs required.
  • Knowledge of CRM Dynamics preferred.
  • Strong attention to detail, excellent communication skills, extensive customer service skills required.
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast paced environment.
  • Ability to work flexible hours including nights, weekends, and holidays.

No phone calls please. Candidates must be authorized to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2-3 years of Ticket Operations experience? Please describe.
2. Do you have previous experiences working directly with event promoters on concerts, family shows, etc? Please describe
3. Are you authorized to work in the United States?


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Sales & Marketing: Database Marketing/Analytics
Digital Marketing Specialist - Boston Bruins & TD Garden (Boston, MA)

Position Summary:

  • Manage and implement the communication strategy for the Boston Bruins and TD Garden events including the creation, scheduling and distribution of e-mail, in collaboration with the sales team to effectively maximize ticket sales revenue, data acquisition, targeted marketing, digital fan loyalty and promotional and sales lead generation. Additional implementation of marketing
  • Analyze and provide key reporting on digital marketing campaigns to effectively inform internal stakeholders of and efficiently maximize campaign performance.
  • Manage the implementation of various Boston Bruins, TD Garden event, and VIP Ticketing email campaigns, data acquisition and lead generation to maximize specific sales goals.
  • Analyze and provide key 'real-time' reporting on digital marketing campaigns to effectively inform internal stakeholders of performance trends and to measure campaign goals and objectives.
  • Manage implementations of other digital needs related to major email campaigns (e.g. site pages relevant to email campaigns, form creation and management).

Qualifications:

  • Bachelor’s Degree in marketing, communications or related field.
  • All candidates must have 2-3 years professional experience using marketing automation software to manage and execute effective email marketing campaigns.  
  • Must have exceptional written, communication and organization skills.
  • Candidate is required to possess a working knowledge of and experience using marketing automation systems within the business environment. Candidate  should demonstrate a familiarity with Sales CRM systems (Sales Force is preferred) HTML 5, Adobe Photoshop and work within a CMS.
  • Excellent interpersonal skills with ability to communicate effectively verbally and in writing with all levels within the organization.
  • A self-starter with the ability to manage multiple priorities simultaneously, who can thrive in a fast paced and constantly changing environment.
  • Ability to work a flexible schedule including nights, weekend and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience using marketing automation software? Y/N
2. Do you have experience in managing and executing email marketing campaigns? Yes/No
3. Do you have experience using CRM systems? Yes/No


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Sales & Marketing: Ticket Sales
Group Sales Representative - Carolina Hurricanes (Raleigh, NC)

This position sells ticket related products with an emphasis on Group Tickets and Fan Experience packages.  Will also sell full, half and partial season ticket packages. Ideal candidate should be an experienced sales professional who is able to establish solid relationships to maximize opportunities to increase revenue opportunities.

Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to full and partial season ticket packages, group tickets and hospitality packages
  • Make cold calls from lists provided to sell group ticket packages and other season packages; generate own leads through referrals, networking and effective research
  • Create and develop new group theme nights and group business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications

  • Bachelor’s degree preferred
  • Minimum two years of sales experience with proven sales results.  Previous group sales experience is preferred
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Exhibit good judgment and decision-making skills
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 

Must pass a criminal background check and pre-employment drug screen.

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. (Yes/No) Do you have previous group sales experience?
3. (Yes/No) Do you have previous experience working in the sports industry?


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Sales & Marketing: Ticket Sales Management
Director of Business Development - Carolina Hurricanes (Raleigh, NC)

The Director, Business Development is responsible for the day to day management and training of the Business Development account executives and driving the overall strategy for obtaining new Season Ticket Members.  The ideal candidate should have multiple years of first-hand sales and management experience in sports. The candidate should be a proven team leader and have the ability to create and manage a positive and dynamic sales culture.

Primary Responsibilities:

  • Lead and manage the Business Development sales team to reach and exceed daily, weekly, monthly and overall ticket sales and revenue goals. Direct, motivate, and inspire the sales team to achieve individual and team goals.
  • Meet and exceed organizational sales goals through increase in sales of season tickets, partial plans, and group tickets to companies and individuals via the phone, prospecting, face to face appointments, and at events and games.
  • Devise and implement new initiatives to drive ticket sales within the business community and overall fan base by utilizing our existing database, email campaigns, prospecting events and networking opportunities. 
  • Oversee and drive volume of outbound phone calls, face to face appointments and reporting of sales results for the department.
  • Lead by example. Mentor, coach and train sales executives to hone their skills and tactics to sell effectively and efficiently through one on one training and staff meetings.  Continually monitor efforts and performance on a daily basis, coaching and assisting ticket sales executives to maximize results. Develop consistent ticket sales training plan and recruit sales talent when necessary.  Join execs on sales calls and appointments to instruct on and assist with the sales process where applicable.
  • Assist in managing game day responsibilities.
  • Work with various departments and CRM database to analyze current buyers and develop various email marketing campaigns and sales events to generate ticket leads and prospects.

Minimum Qualifications:

  • Bachelor’s degree preferred
  • Minimum of 4 years successful ticket sales experience with a pro or college sports team.  2+ years of proven leadership experience in a sales environment.  
  • Experience running sales training and development sessions in group and one-on-one settings
  • Strong organizational skills, time management skills and attention to detail required
  • Excellent customer service and problem resolution skills
  • Strong verbal and written communication skills
  • Results-oriented approach to both selling and sales management
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Exhibit good judgment and decision-making skills
  • Strong time management skills and the ability to multi-task and manage a dual role requiring both management of a staff, as well as that of numerous business relationships in a professional manner.
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system (Ticketmaster) and CRM (Microsoft Dynamics) experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 

**No phone calls please – all applicants should apply online through this process.

Must pass a criminal background check and pre-employment drug screen. 

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Do you have previous sports sales experience? If so, explain.
3. Do you have previous management experience in the sports industry? If so, explain.


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Colorado Avalanche (Denver, CO)

OVERVIEW:

The Inside Sales Representative position focuses on selling season tickets, partial ticket packages, group tickets, and various ticket packages for the Colorado Avalanche. In addition, this entry-level position concentrates on training, sales skills, and developing experience in the competitive industry of sports and entertainment. The position pays an hour wage plus commissions, and includes medical benefits.

MINIMUM POSITION RESPONSIBILITIES:

  • Generate revenue through selling new full season tickets, partial ticket packages, and group tickets.

  • Exceed over 80 cold calls per day.

  • Meet or exceed weekly and monthly sales goals.

  • Set a minimum of four face-to-face appointments with prospective clients at Pepsi Center.

  • Proactively prospect new leads through networking, referrals, and research.

  • Generate new leads through working sales tables at every game.

  • Exhibit excellent customer service to both current and prospective

clients.

MINIMUM POSITION QUALIFICATIONS:

  • Possess a friendly and professional telephone manner.

  • Strong verbal and listening skills.

  • Strong desire to start a sales career in the sports industry.

  • Demonstrate a positive and professional attitude at all times.

  • Ability to maintain a flexible work schedule (evenings and weekends).

  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

PREFERRED POSITION QUALIFICATIONS:

  • 4-year college degree or equivalent combination of education and experience.

  • Strong computer skills.

  • Advanced phone sales training.

  • Team and league knowledge.


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Sales & Marketing: Database Marketing/Analytics
CRM Coordinator - Columbus Blue Jackets (Columbus, OH)

Assist with all of Columbus Blue Jackets' data assets including the support of Microsoft Dynamics CRM, data capture, e-mail marketing, SMS marketing, social media and market research technologies. Responsible for helping the team achieve departmental goals of growing the fan base, delivering quality metrics on key performance indicators and growing revenue.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Collect, cleanse, and import new data, while minimizing duplication.

Create e-mail marketing lists.

Coordinate the acquisition of names across digital and social platforms, including contacting and keeping track of winners.

Assist in the day-to-day administration of CRM platforms including user management, data hygiene and data manipulation.

Manage lead scoring and distribution.

Champion data quality, data accuracy, and data-driven decision-making within the organization.

Keep up-to-date on industry trends as they relate to database management, lead acquisition, customer segmentation, and technological advancements.

Create surveys to be sent to customers and prospects.

Mange text message campaign platform including data capture, exporting and importing data, and sending engaging text messages to subscriber base.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Continuous Learning - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university in a business discipline.

Computer Skills

To perform this job successfully, an individual should have knowledge of Excel and data visualization software; Ticketing databases and preferably, Microsoft CRM and Omniture.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a US Citizen, Permanent resident of the US or otherwise authorized to work in the United States?
2. Do you have a bachelor's degree from a four-year college or university in a business discipline?
3. Do you have experience with and/or knowledge or Microsoft Excel and data visualization software; Ticketing databases and preferably, Microsoft CRM and Omniture?


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Sales & Marketing: Ticket Sales
Season Sales Account Executive - Columbus Blue Jackets (Columbus, OH)

Responsible for generating new season ticket and group sales revenue from individual consumers and members of the Central Ohio business community.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Meet or exceed annual sales goals for both renewal and new business as established by management.
  • ?Identify and target potential season ticket and group outing customers.
  • Identify needs of each customer and present them with customized solutions utilizing the full menu of Columbus Blue Jackets ticket products.
  • Execute a required number of proactive and personal touch points with assigned customers throughout the year, including but not limited to personal outbound phone calls, personal e-mail correspondence, in-office visits and interaction at games and events.
  • Build value and increase customer loyalty by exceeding expectations, anticipating needs and providing 'wow' moments through unique, memorable and personalized experiences at Columbus Blue Jackets games and events at Nationwide Arena.
  • Become an expert on the ticket products and services offered by the Columbus Blue Jackets and Nationwide Arena to provide timely information and resolution to customer concerns and issues.
  • Maintain complete and updated profiles on all assigned accounts and prospects through consistent database reporting.
     
  • Work cooperatively with and alongside the Ticket Service and Retention team to ensure a smooth account transition process for full season ticket accounts once a new sale is complete.


Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

  • Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; presents solutions that meet customer objectives; manages and documents sales process.
  • Achievement Focus - Demonstrates persistence and overcomes obstacles.
  • Job Knowledge - Competent in required job skills and knowledge including exhibiting a proven track record of personal sales success in selling products of similar nature and price point to individual consumers and corporate decision makers; exhibits ability to learn and apply new skills.
  • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Communications - Expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
  • Ethics - Treats people with respect; works with integrity and principles; upholds organizational values.
     
  • Dependability - Commits to the hours of work necessary to reach goals, including evenings, weekends and holidays.


Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor's degree from four-year college or university in Sports Management or business-related field is preferred. A minimum of 2-3 years business to business sales experience is required.

Computer Skills
Preferably and to perform this job successfully, an individual should have knowledge of Microsoft CRM, ACT, Goldmine or Salesforce; Microsoft Office Suite; and Ticketmaster and Archtics software.

Physical Demands
While performing the duties of this Job, the employee is regularly required to talk or hear.  The employee is frequently required to stand, climb stairs, walk and sit.

Work Environment
The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a US Citizen, Permanent resident of the US or otherwise authorized to work in the United States?
2. Do you have a minimum of two years experience with business to business sales?
3. Do you have experience with and/or knowledge of Microsoft CRM, ACT, Goldmine or Salesforce; Microsoft Office Suite; and Ticketmaster and Archtics software?


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Sales & Marketing: Mascot
Mascot Assistant - Dallas Stars (Frisco, TX)

JOB SUMMARY: Position serves as an event day assistant for the Club’s official mascot, Victor E. Green. 

ESSENTIAL FUNCTIONS:

  • Assist full-time mascot at designated off-site appearances

  • Assist Victor E. Green at designated home games

  • Must be able to arrive at home games two hours prior to puck drop

  • Must be physically able to stand for long periods of time and carry up to 40 lbs.

  • Must be willing to interact with fans and speak for mascot at appearances

  • Provide overall support to the Game Entertainment & Promotions Departments

  • Maintain condition of mascot costume

  • Provide creative assistance to presentation, skits, and other in-game promotions

  • Adhere to Mascot Program rules

REQUIRED EDUCATION AND EXPERIENCE:

  • Must be 18 years old

  • Must be at least a high school graduate, college degree preferred

  • Ability to ice skate is a plus

  • Must have reliable transportation and a good driving record

  • Must be creative and understand non-verbal acting and communication

  • Must be in a physical state that allows you to perform under extreme conditions

  • Must possess a basic knowledge of the Dallas Stars and the National Hockey League

  • Flexible Schedule

Physical Demands and Working Environment

While performing the duties of this job, the employee is required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an arena environment.

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

To Apply for this job, go to Teamwork Online.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the DFW area?
2. Can you ice skate? If not, are you willing to learn?


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Sales & Marketing: Ticket Sales
Sales Associate - Florida Panthers - Florida Panthers (Sunrise, FL)

The NHL’s most improved team during 2015-16 season is looking for the next key piece to join the staff and help build the excitement at the BB&T Center. In this fast paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and start their careers in the sports industry. A Sales Associate at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Sales Associates to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at the BB&T Center. The Sales Associate will generate excitement and drive revenue by selling season packages and groups within a high energy environment to area businesses, individuals and local group/organizations. 

Job Duties

  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans and group tickets
  • Make 80+ daily outbound calls from provided lists
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Set and attend in and out of office sales appointments
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software to manage customer accounts
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special event 
  • Networking yourself in the community to increase sales 

Required Knowledge/Skills/Job Qualifications: 

  • Aggressive, competitive and committed to the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth oriented career in sales
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working for a team, athletic department or event is beneficial

Education / Experience:  

  • Bachelor’s Degree from accredited college/university in a related field required 

Minimum of 1-2 years sales experience, preferably in sports/entertainment required


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Florida Panthers Hockey Club (Sunrise, FL)

POSITION TITLE:  Account Executive, Group Sales

DEPARTMENT:       Group Sales

REPORTS TO:         Director, Group Sales

Sunrise Sports & Entertainment provides an unrivaled environment for sales professionals interested in the sports and entertainment industry.

The group sales environment at SSE caters to high-energy, aggressive and innovative professionals that can take advantage of the organization’s unique ability to customize and integrate sports and entertainment group ticket packages. With 125-plus events each year, the most aggressive commission structure available, endless opportunities for growth, upward mobility and career advancement; SSE is the ideal home for any true sales professional. Throughout its history, SSE has proven to be a training ground for top-notch industry executives and sales performers both internally and externally. We welcome the interest of any and all qualified candidates

JOB DESCRIPTION / REQUIREMENTS:

·       Prospects and sells new sales opportunities through the sale of group tickets for the Florida Panthers and BB&T Center.

·       Aggressively build new relationships through cold calling, chambers, outside appointments and building tours.

·       Responsible for servicing and up selling existing group tickets accounts.

·       Involvement in game day activities, promotions for the Florida Panthers and BB&T Center and outside functions including luncheons, business shows, conventions, etc.

·       Must meet all predetermined activity and sales goals.

·       Assists with creative concepts for production of group sales materials including brochures, fliers and all other support materials.

·       Develops professional relationships with current clients for referral leads.

·       Maintain high level of customer service

·       Assist with other projects, as assigned.

QUALIFICATIONS:

·     Sales and cold-calling experience required

·     Bachelor’s degree preferred

·     Self-starter, career oriented professional

·     Passion for sales and creativity

·     Strong work ethic and a desire to build a career in professional sports

·     Proven written and presentation skills

·     Ability to speak publicly on behalf of the BB&T Center

·     Knowledge of Arcthics ticketing system, Microsoft Word, Excel and PowerPoint

·     Ability to work nights, weekends and Holidays

·     Bilingual a plus


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Sales & Marketing: Mascot
Mascot - Florida Panthers Hockey Club (Sunrise, FL)

Overview: For over 20 years the Florida Panthers mascot, Stanley, has been entertaining Panthers hockey fans both in the arena and throughout the community. Stanley, and his sidekick, Viktor (the Rat) are beloved characters and brand ambassadors.

The Florida Panthers are seeking a highly motivated, energetic and talented individual for our Mascot Coordinator position. This position works to create and advance the mascot program on a day to day basis as well as perform, in costume at all home games and events in the greater South Florida area. The ideal candidate has experience performing as a mascot; possesses excellent non-verbal communication skills, has an athletic/gymnastic/dance background, and a creative personality.

Responsibilities:

  • Develop the characters/personalities of the Florida Panthers mascots “Stanley” and “Viktor”.
  • Perform at all home games at the BB&T Center.
  • Perform and/or provide support to all scheduled community and team appearances. This includes but is not limited to sponsors, charities and, media events, sponsor and private functions.
  • Work directly with the Game Presentation, Corporate
    Partnerships, and Marketing, Sales, Foundation/Community Relations, and Public Relations departments on promotions and events.
  • Create, execute and maintain revenue generating programs and events (i.e. Kid’s Club).
  • Manage mascot social media accounts.
  • Create and perform exciting fan experiences (game day skits and video, school programs and special events).
  • Responsible for mascot costumes and props including creativity, care, cleaning, maintenance, etc.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Must be well organized and flexible to meet time, priority, and workload demands.
  • Experience using and maintaining social and digital platforms.
  • Must possess a combination of creativity, performance presence and business savvy.
  • Strong communication skills with all levels within the organization.
  • Ability to troubleshoot situations without delay and act accordingly.
  • Must be available to work flexible hours including all home games, nights, weekends and holidays.
  • Must be able to work in a costume.
  • Highlight/demo reel of past work is required. Please keep the length of the video under five minutes and include a skit or past dance routine in the video resume.
  • Must have a valid driver’s license and clean driving record.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work all Florida Panthers home games throughout the 2016-17 season including playoff games?
2. Are you able to provide a highlight/demo reel of your past work? If yes, please provide a link to your demo reel.
3. Do you have previous mascot experience with a professional sports team? If yes, please elaborate.


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Sales & Marketing: Digital/New Media Sales
Producer, Digital Media - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Digital Media Producer will be the primary content creator and distributor for LA Kings social accounts and LAKings.com, along with organization and distribution of all internal departments’ social and digital initiatives. The position will also work closely with Global Partnerships to help plan, sell, execute and analyze digital and social campaigns.

Essential Functions:

  • Storyteller; knows what connects fans to a team; ability to engage passionate fan base through a variety of mediums

  • Experience building creative and launching campaigns for entertainment or sports entities

  • Work with sponsorship teams and partners creating unique branded content

  • Able to clearly convey an idea in writing, from long form blogs to 140 characters

  • Create GIFs, memes, emojis, filters, vines, snaps, infographics, keyboards, bots, and blogs

  • Maintain a consistent voice that is aligned with the company

  • Communicate with every department in the organization and keep a content and distribution calendar

  • Highly organized, able to manage multiple requests from different departments

  • Customer-service first mindset and knowledge of messaging platforms and apps

  • Understanding of SEO and content marketing

  • Ability to dig through data, analyze, draw insights and present improvements

SUPPORTIVE FUNCTIONS:

  • Provide excellent support all Departments
  • Special projects as assigned by management
  • Support all policies and procedures for the organization

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • 2+ years’ experience working at a sports or entertainment digital/social, marketing, or creative agency

  • Bachelor degree in relevant field

  • Proficiency in HTML, CSS, Adobe Creative Suite, Keynote, Presentations

  • Possess basic photography and videography skills

  • Ability to say no, and provide better options or new solutions

  • A good eye for design and are able to think graphically

  • Experience with paid social and display advertising

  • Passion to learn in an ever-changing industry

  • Hunger for information; a finger on the pulse of pop culture, sport, and tech

  • Great taste and ability to give and receive criticism

  • Ability to remain calm in the face of Game 7 overtimes

  • Sense of humor is an absolute must


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Sales & Marketing: Game Operations/Presentation
Ice Crew Member - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION/QUALIFICATIONS:

The LA Kings are seeking an elite group of fun, energetic, talented, and outgoing guys and girls in top physical condition for the 2016-2017 NHL season.  If things like live sporting events, charity events, performing in front of 18,000+ fans, photo and calendar shoots, TV appearances, and promoting and representing the LA Kings brand in the community sounds like fun...then, we want to meet you!

The Kings Ice Crew is a co-ed, promotional and interactive team that represents the Los Angeles Kings organization at games, events, and marketing initiatives throughout the community. They are ambassadors for our organization and they are primarily responsible for making sure our fans (or new fans in the making) have the best experience possible no matter where they go.  The main job function is to be professional brand ambassadors, but it’s also part street team/promotional marketing team, part pro cheer/dance team (but NO actual cheerleading/dancing), and a group of super fans!  They are the bridge between our fans, our community,  and our LA Kings team.

At games, the team assists with on-ice and in-arena contests, promotions, and activities (t-shirt tosses, ticket upgrades, prize giveaways, etc.), pumping up the crowd, and some even skate on the ice to remove build-up during media timeouts.  The team also represents the LA Kings organization at almost 400 outside events and appearances throughout the community, such as: charity functions, fan development events, promotional events, grassroots marketing events, etc.


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Sales & Marketing: Corporate Sponsorship Sales
Director, Partnership Sales - Los Angeles Kings (Los Angeles, CA)

AEG is one of the leading sports and entertainment companies in the world with a network of over 120 owned, operated and programmed venues on five continents. Developed by AEG, L.A. LIVE is a 4 million square foot downtown Los Angeles sports, residential and entertainment district featuring Nokia Theatre L.A. LIVE and Club Nokia, a 54-story, 1001-room convention "headquarters" destination anchored by The Ritz-Carlton & JW Marriott Hotel at L.A., the Ritz-Carlton Residences at L.A. LIVE and Wolfgang Puck’s flagship restaurant WP 24, along with entertainment, restaurant and office space.

AEG Global Partnerships Division was formed atop the company's organizational structure to guide AEG's continued development. The Division is focused on sponsorship and naming rights sales, and servicing the myriad of partnerships existing with AEG Facilities, live events, franchises and music properties.

The Director, Partnership Sales is responsible for selling all of the LA Kings corporate partnership assets including TV and radio inventory, on-site signage, promotional opportunities, logos and marks, and on-line assets as well as those of other AEG entities. The incumbent will engage new and existing strategic partners to drive business value across all AEG platforms. The ideal candidate will be responsible for partnership strategy, business development and management of key relationships to ensure and bring value and profitability to AEG.

Essential Duties
•Lead all facets of the sales and activation cycle including prospecting, customer assessment, analysis, strategies, best practices, ROI modeling, key industry research rollout, focus group information synthesis, competitive intelligence, marketing/sales proposals, and alignment to existing solutions
•Present business updates, new opportunities and industry-driven initiatives to the management team and sales leaders as required
•Lead or assist in the development of client proposal, sales and contract negotiations through to to the close of new or renewed business
•Complete all administrative responsibilities accurately and on time
•Share revenue/profit building ideas and opportunities with other corporate teams and sales leaders and sale teams as required
•Create sales plans which are scalable for local, regional and national programs
•Support the development of complex-targeting sponsorship plans to address clients’ strategic objectives and meet the Company’s needs
•Build prospective client list of qualified accounts within the team’s assignments
•Lead strategic planning sessions with all sales to uncover new opportunities
•Execute effective corporate sales calls and presentations promoting our unique sales and marketing platforms in order to meet established sales objectives

Required Qualifications
•A minimum education level of: Bachelor of Arts/Sciences Degree (4-year)
•6+ years sales experience, including 4 years of sponsorship sales, servicing and activation experience within the Entertainment Industry
•Computer skills with working knowledge of Microsoft Word, Excel and PowerPoint
•Ability to identify opportunities, develop strategies and negotiate creative solutions
•Strong problem-solving skills
•Excellent communication and presentation skills
•Ability to coordinate the efforts of individuals from multiple business units to accomplish the goals of the company
•Must have a high degree of poise and professionalism when interacting with internal and external contacts
•Experience working with venue based sponsorships

Preferred Qualifications
•Master's degree is a plus
•Experience in sponsorship sales and Global basis a plus
 


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Sales & Marketing: Ticket Sales Management
Director, Ticket Sales - Minnesota Wild (St. Paul, MN)

This position is responsible for directing a sales team dedicated to generating season ticket and group sales. Provides leadership and strategic vision to the sales team to achieve the maximum profitability and growth with department revenue goals. Responsible for the growth and development of the sales team members.

Responsibilities/Essential Functions

  • Lead and manage the ticket sales team to reach and exceed daily, weekly, monthly individual and overall ticket revenue goals through sales of full season tickets, partial season tickets and group tickets.
  • Direct, motivate, inspire and coach the sales team to achieve individual and team goals.  Provide guidance and feedback to individual sales methods.
  • Oversee and drive volume of various sales tactics (outbound phone calls, face to face appointments, email, etc.) and reporting of sales results for the entire sales department.
  • Partner with Marketing Intelligence, Ticket Operations and Fan Relations to implement ticket sales strategies based on available inventory.  Partner with ticket promotions and pricing to optimize ticket revenue for overall department.
  • Partner with Marketing Intelligence in developing ticket sales campaigns.  Foster a culture of continuous improvement and innovation in leveraging marketing information and analytics to drive incremental ticket revenue.
  • Work in conjunction with other ticket sales service and fulfillment departments to create efficiencies in the sales, delivery and customer service disciplines
  • Oversee game day duties, including the Sales kiosk.
  • Foster a positive workplace environment and develop an agile sales culture within the department.
  • Lead staff to ensure service level and standards exceed fan expectations.
  • Develop and maintain strong working relationships with all departments to help facilitate annual sales goals.
  • Other duties as assigned.

 

Position Requirements

Formal Education & Certification

  • 4-year college degree required.

 Knowledge & Experience

  • 5-7 years of ticket sales experience in the sports and/or entertainment industry required.
  • 2 years of experience managing/leading a team of sales staff required.
  • Proficient computer skills required; experience with Archtics and Ticketmaster technology strongly preferred.
  • Proven ability to make sales quotas, meet with sales leads and close sales.

Personal Attributes

  • Strong organizational and time management skills
  • Strong verbal and written communication skills
  • Excellent interpersonal skills and ability to motivate staff required.
  • Outgoing, collaborative leader with desire to continually innovate.
  • Ability to think strategically and implement sales tactics.

Work Conditions

  • Ability to work traditional business hours in addition to nights, weekends, and holidays as needed for games and events.
  • Work is primarily sedentary in nature.  Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.   

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Sales & Marketing: Database Marketing/Analytics
Manager, Strategy & Research - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview: This position will work closely with the Strategy & Research team and the Corporate Partnership group to deliver exceptional customer and partner insights across all Monumental Sports & Entertainment properties including Capitals, Wizards, Mystics, AFL Franchise, and Verizon Center. This includes but is not limited to managing Corporate Partnership research and evaluation efforts, overseeing the Monumental Rewards program and working on data visualizations using key performance tools such as Tableau and Fanmanager.

Responsibilities:

  • Assist with the compiling and evaluation of all necessary historical and current sales data, lifestyle data, demographics and spending habits across the Corporate Partnership, Executive Seating and Sales & Service departments.
  • Work with partnership design team to deliver and maintain accurate data in Corporate Partnership presentations, recaps and collateral.
  • Work with partnership research assets (Scarborough, Repucom, Blinkfire, TAB/Geopath, Winmo) to provide analysis and insight into potential and current Corporate Partners.
  • Work with Corporate Partnership sales team to complete Out of Home RFP process.
  • Develop and maintain reporting system for Monumental Rewards points accrual and usage.
  • Liaison with the program’s technology provider, Skidata, for site technical and service issues to identify and resolve issues that may impact site functionality.
  • Work as part of Strategy & Research team with data warehouse provider Fanmanager to ensure integrations and data sources are working properly.
  • Develop customized business visualizations via Tableau for senior level management in Ticket Sales & Service, Corporate Partnership, Rewards, Marketing, Advertising, and other groups in Monumental.
  • Other duties as assigned.

 Minimum Qualifications:

  • Bachelor’s Degree.
  • Minimum two (2) years of experience with research and analysis in a workplace setting, preferably within the sports team or advertising industry.
  • Proficiently experienced with Microsoft Excel.
  • Superior work ethic and a meticulous nature.
  • Effective oral and written communication skills.
  • Experienced working in an office setting.
  • Able to learn quickly and motivation to self-teach.
  • Well organized, thorough, and detail-oriented.
  • Able to develop and maintain successful working relationships.
  • Able to act according to the organizational values at all times.
  • Ability to effectively prioritize, meet deadlines and adapt in a fast-paced environment.
  • Ability to work extended hours, including evenings and weekends as necessary.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Database Marketing/Analytics
Manager, Strategy & Research - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview: This position will work closely with the Strategy & Research team and the Corporate Partnership group to deliver exceptional customer and partner insights across all Monumental Sports & Entertainment properties including Capitals, Wizards, Mystics, AFL Franchise, and Verizon Center. This includes but is not limited to managing Corporate Partnership research and evaluation efforts, overseeing the Monumental Rewards program and working on data visualizations using key performance tools such as Tableau and Fanmanager.

Responsibilities:

  • Assist with the compiling and evaluation of all necessary historical and current sales data, lifestyle data, demographics and spending habits across the Corporate Partnership, Executive Seating and Sales & Service departments.
  • Work with partnership design team to deliver and maintain accurate data in Corporate Partnership presentations, recaps and collateral.
  • Work with partnership research assets (Scarborough, Repucom, Blinkfire, TAB/Geopath, Winmo) to provide analysis and insight into potential and current Corporate Partners.
  • Work with Corporate Partnership sales team to complete Out of Home RFP process.
  • Develop and maintain reporting system for Monumental Rewards points accrual and usage.
  • Liaison with the program’s technology provider, Skidata, for site technical and service issues to identify and resolve issues that may impact site functionality.
  • Work as part of Strategy & Research team with data warehouse provider Fanmanager to ensure integrations and data sources are working properly.
  • Develop customized business visualizations via Tableau for senior level management in Ticket Sales & Service, Corporate Partnership, Rewards, Marketing, Advertising, and other groups in Monumental.
  • Other duties as assigned.

 Minimum Qualifications:

  • Bachelor’s Degree.
  • Minimum two (2) years of experience with research and analysis in a workplace setting, preferably within the sports team or advertising industry.
  • Proficiently experienced with Microsoft Excel.
  • Superior work ethic and a meticulous nature.
  • Effective oral and written communication skills.
  • Experienced working in an office setting.
  • Able to learn quickly and motivation to self-teach.
  • Well organized, thorough, and detail-oriented.
  • Able to develop and maintain successful working relationships.
  • Able to act according to the organizational values at all times.
  • Ability to effectively prioritize, meet deadlines and adapt in a fast-paced environment.
  • Ability to work extended hours, including evenings and weekends as necessary.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Consulting/Strategic Planning
Analyst, Business Development - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview: This position is primarily responsible for identifying, evaluating and implementing an array of new revenue growth opportunities for MSE. 

Responsibilities:

  • Provide financial impact analysis to support MSE business initiatives.
  • Responsible for organizing new business intake, including reading/reviewing pitch decks and assuring intake process is completed.
  • Create pitch decks for supervisors to use in executive and client briefings.
  • Manage and track MSE and League (NBA, NHL & AFL) valuation metrics.
  • Responsible for seeking and researching new growth opportunities for MSE.
  • Keep track of all major business transactions in the Sports Industry.
  • Works with Marketing, Finance, Sales and Corporate Partnership groups to develop new business.
  • Also works with Strategy & Research group and external sources to complete market research on new business opportunities.
  •  Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree, MBA preferred.
  • Experience in producing polished and clean finished products with Microsoft Office including Word, PowerPoint and Excel.
  • High proficiency using Microsoft Excel or other statistical software for financial modeling.
  • Knowledge of data collection and analysis techniques, with experience using resulting information to develop forecasting models and analyze proposals.
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization. 
  • Strong analytical thinking and organizational skills.
  • Excellent communication and presentation skills, both written and oral.
  • Highly motivated individuals who thoroughly complete tasks in a timely and organized manner.
  • Resourceful and able to accomplish research assignments with little instruction or guidance needed.
  • Experience with investment due diligence processes and business plan analysis is preferred but not required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Nashville Predators (Nashville, TN)

Job Title: Group Sales Account Executive

Department: Ticket Sales, Box Office

Job Reports To: Group Sales Manager

Status: Exempt

 

Major Responsibilities/Activities:

  • Generate revenue through the sale of all ticket packages for Nashville Predators hockey games with a focus on group tickets.

  • Generate revenue through all premium products offered for Nashville Predators and Bridgestone Arena events and concerts.

  • Generate group sales revenue for Bridgestone Arena events and family shows

  • Assist with selling of special event sales as necessary, including Ford Ice Center.

  • Assist with all special group and season ticket sales projects.

  • Ability to generate new group concepts and ideas for increasing revenue.

  • Responsible for servicing existing clients with all ticketing and organizational needs.

  • Make outbound sales calls.

  • Attend networking functions.

  • Work special events as set forth by managers of the department.

  • Ability to speak publicly and represent the Predators in a professional manner.

    Minimum Requirements:

  • Four (4) year Bachelor’s degree in business, communications, sports marketing or related field.

  • Two to three (2-3) years of experience preferred.

  • Possess a “team player” mentality.

  • Ability to work flexible hours.

  • Proven ability to make sales calls and meet with business leaders.

  • Strong organizational & time management skills.

  • Strong verbal and written communication skills.

  • Solid knowledge & proficiency in current software (Word/Excel).

  • Knowledge of CRM, Archtics and Ticketmaster ticketing system a plus, but not required.

  • Nature of business requires individual to be able to work flexible hours including game nights and weekends.

  • Possess a valid driver’s license, possess a suitable driving history and be insurable by Club’s insurance carrier.

  • As a condition of employment, qualified applicant will be subject to a background check, including a driving history.

    Essential Physical Functions

  • Required to work long hours on event days.
  • Ability to clearly communicate with clients and coworkers.
  • Ability to sit for extended periods of time.
  • Ability to stand in an upright position for continuous period of time. 
  • Excellent speaking and listening skills, requiring the perception of speech.
  • Walking, bending, carrying of light items such office supplies will be required.


Equipment Used:

  • General Office Equipment (i.e. PC, copier, facsimile machine, etc.).

    Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. What is your favorite sports memory and why?
2. 2. Describe a group sales initiative you created or would like to see created.
3. 3. How will you generate new leads and prospects for yourself?
4. 4. What are your career goals and how will this position help you achieve them?
5. 5. Describe your worst customer service experience and how you handled the situation.


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Sales & Marketing: Corporate Sponsorship Sales
Manager, International Integrated Sales - National Hockey League (New York, NY)

SUMMARY

The Manager of International Integrated Sales will be responsible for identifying, prospecting and servicing new corporate marketing partnerships with highly recognized global companies in all territories outside North America with a focus on Europe and China. The ideal candidate would possess sales experience, a working knowledge of the international marketing landscape, strong communication and interpersonal skills and an understanding of broadcast, digital and social media.

ESSENTIAL DUTIES / RESPONSIBILITIES

The Manager will:

  • Generate new leads via targeted outreach to potential partners.
  • Monitor the competitive marketplace and target open global categories.
  • Secure and attend meetings with potential partners.
  • Develop sales proposals and design presentations with potential new partners.
  • Develop relationships with companies of interest.
  • Work collaboratively with several internal departments of the NHL to build new business. opportunities and service international partner accounts.
  • Manage international partnerships from initial sales presentation through execution.

QUALIFICATIONS

The ideal candidate will have a college degree and 5+ years international sales/servicing experience. Masters degree a plus. Must have a proven track record in sponsorship sales and/or servicing, ideally in Europe/Asia. 
The ideal candidate should be have a proactive, energetic approach to sales and success in building strong internal and external working relationships.  They should have excellent communication, presentation and interpersonal skills, the ability to work effectively within tight timelines and the ability to manage several tasks concurrently.  The ability to travel internationally a must.  Knowledge of the international sports marketing landscape a must and proficiency in all Microsoft Office products.

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. If necessary, are you able to relocate at your own expense? (The NHL does not pay relocation fees)
2. Do you have the legal authorization to work in the United States?
3. What are your salary requirements for the position?
4. Do you have experience developing corporate partnership programs? Where did you obtain this experience?
5. Do you have experience delivering sales presentations? Where did you obtain this experience?
6. Do you have European sports industry contacts? How did you develop these contacts?


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Sales & Marketing: Marketing
Marketing Director - New Jersey Devils (Newark, NJ)

If you live and breathe sports, entertainment, and marketing, we want to talk to you. The three-time Stanley Cup Champion New Jersey Devils is looking for an experienced Marketing Director. The successful candidate will proactively drive and assume responsibility for the overall marketing direction of the club, Ultimately, the Marketing Director role is responsible for driving Revenue and Recruitment across all marketing communications channels for The New Jersey Devils, with a primary focus on increasing Sales of Single Game Tickets, Merchandise, and Food & Beverage.

The Marketing Director will partner with the Executive Creative Director, Digital Marketing Director, and VP Strategy to develop, implement, track and optimize all Devils marketing campaigns across all paid/owned/earned media channels, including mobile, web/app, social, experiential, and grassroots. Through thought-leadership and vision, the Marketing Director must create and maintain a highly collaborative, positive, and performance-oriented marketing organization that promotes best-in-class solutions and world-class fan engagement. The ideal candidate must possess an in-depth understanding of current marketing trends and technologies and possess great creative instincts. S/He must also have a “Fan First” mindset.

Areas of Responsibility:

  • Grow the Devils Brand: Drive Revenue (Single Game Ticket Sales & Merchandise) and Recruitment (Devils Database and Little Devils Youth Club Registrants) via marketing leadership, strategic vision, and innovative tactics

  • Monitor local trends and develop best practices to maximize attendance (including leveraging NHL case studies & research)

  • Lead development of annual Marketing Calendar for Devils, in partnership with VP Strategy and VP Ticket Sales & Premium

  • Grow the People: Provide marketing skills and managerial expertise to the company by building, developing and managing a world-class sports marketing team

  • Plan and negotiate all paid media – TV, print, radio, print, OOH, and experiential, partnering with VP Strategy to measure & optimize ROI for campaigns against agreed upon KPIs

  • Partner with VP, Marketing Partnerships to develop strategic partnerships with local entities to drive brand reach and awareness in marketplace

  • Grow the Culture: Our Company Values and Commitments

  • Protect the Devils Brand: Oversee the usage of Devils brand and its marks across all media & communications, working in partnership with the Creative Director

  • Develop annual strategy & marketing plan, inclusive of all tactics and resource allocation necessary, to achieve Devils business goals and objectives

  • Direct implementation and execution of all marketing and service policies and practices

  • Ensure marketing activations are coordinated, meeting planned objectives and meet all expenditure requirements agreed upon during business planning process

  • Partner with VP Strategy to develop and manage retail pricing structures and sales promotions

  • Provide leadership in the development of partnership & sponsorship marketing deals & program activations

  • Partner with Strategy & Analytics team to oversee and direct market research, competitor analyses and customer service and retention (CRM) monitoring processes and initiatives
  • Manage day-to-day relationships with external agencies and partners

Desired Skills and Experience 

  • Cross-functional Leadership

  • Strategic & Innovative Thinking

  • Entrepreneurial Mindset

  • Strong sense of Accountability

  • Financial Management

  • Fan Focus

  • Impeccable Organizational Skills

  • Attention to Detail

  • Collaborative Personality

  • Functional Marketing Expertise

  • Learning Orientation

  • Effective Presentation & Communication Skills

  • Coaching & Mentorship Orientation

Professional Qualifications and Expertise:

  • 8-10+ years of experience in a marketing, sports & entertainment or related marketing role

  • Bachelor’s degree from accredited college/university required
  • Exceptional project and relationship management skills - deep cross-functional collaboration is required
  • Strong analytical and communication skills; ability to present ideas clearly and concisely

  • Passion for sports, entertainment, & pop culture

  • Excellent interpersonal skills; able to interact with Ownership, C-Suite Executives, colleagues, agencies, the community, and business partners of all demographics and professional levels

  • Demonstrable experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns

  • Strong analytical skills and data-driven thinking

  • Flexibility in working extended hours including nights, weekends, and holidays as required

  • Up-to-date with the latest marketing best practices in all aspects of marketing communications

AN EQUAL OPPORTUNITY EMPLOYER


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Sales & Marketing: Premium/Suite Sales
Manager, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Manager of Premium Partnerships. This position plays a center-stage role in building and maintaining outstanding relationships with Premium partners.

Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is home to the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball, family shows, and concerts. Prudential Center has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!

The Manager of Premium Partnerships will increase revenue streams through prospecting and selling all New Jersey Devil and Prudential Center Premium hospitality options.

Responsibilities:

Focus on establishing relationships with top businesses in the tristate area to sell premium hospitality areas within Prudential Center:

  • High level prospecting daily to generate leads for premium clients/business
  • Meet or exceed yearly sales goals as established by leadership
  • Set meetings with key decision makers within high level corporations through cold calling, referrals and special events
  • High level prospecting daily to generate leads for premium clients/business
  • Develop professional relationships with current premium clients for premium renewals and referral leads
  • Provide high level of service to all accounts
  • Must meet all predetermined activity and sales goals
  • Must have ability to handle multiple projects
  • Assist with other premium duties as assigned
  • Develop, maintain and grow customer relationships with premium seating accounts in keeping with the standards of the Prudential Center premium seating experience.
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing.
  • Collaborate with Suite Sales & Corporate Partnership to maximize premium upsell opportunities
  • Build and foster beneficial relationships with new accounts
  • Regularly attend networking and B2B events
  • Create and effectively implement personally developed business plans
  • Prospect and qualify all potential sales opportunities
  • Effectively execute sales campaigns
  • Efficiently manage workday as determined by management
  • Maintain computerized records of all clients and prospects through CRM system
  • Assist retention efforts during renewal campaigns
  • Assist with the planning and execution of all suite and premium seating special events.
  • Maintain and grow industry standard sales skills
  • Stay current with new information, techniques and technology concerning the sports and entertainment sales industry
  • Track and manage accounts receivables as needed
  • Perform other duties as assigned by management

Qualifications:

  • BA/BS or equivalent is preferred
  • Proficient in Microsoft Office, Excel, Word, Power Point. Ticketmaster Archtics experience a plus.
  • Excellent organizational and communication skills
  • Proven time-management skills
  • Ability to work nights, weekends and Holidays
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Strong work ethic, positive attitude
  • 8+ years high end sales experience
  • Ability to work independently and as a team
  • Proven organizational and time management skills
  • Excellent attention to detail

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 8 years of sales experience?
2. Do you have strong industry contacts?
3. Have you ever sold Premium hospitality options?


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Sales & Marketing: Premium/Suite Sales
Managing Director, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is home to the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball, family shows, and concerts. Prudential Center has been voted the best stadium experience of the 9 New Jersey/New York buildings.

Prudential Center is seeking a Managing Director of Premium Partnerships. This position plays a center-stage role in building and growing the premium hospitality business. This role oversees a Premium staff responsible for driving all premium sales for the New Jersey Devils & Prudential Center.

Key Responsibilities:

Focus on managing a premium sales team and responsible for driving revenue in premium hospitality areas within the Prudential Center:

  • Hire, train, effectively lead, develop and motivate premium sales and team members
  • Establish premium sales forecasts, set performance goals and determine metrics/reporting that will hold staff accountable for their results
  • Contribute to and create other incremental revenue streams including selling contractual full year, half year, and quarterly suite licenses
  • Track daily, weekly and monthly progress reports on activity, sales, and renewals
  • Day to Day management of sales process for all suite campaigns not limited to Prospecting Dinner and Shock & Awe Campaigns
  • Assist reps in selling suites and premium hospitality to new customers
  • Develop and execute long-term, annual and short-term strategy regarding new suite sales, loge box sales and platinum seat sales
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing
  • Work with General Counsel and outside counsel to ensure compliance with legal and contractual policies and standards

Qualifications:

  • BA/BS or equivalent is preferred
  • Excellent organizational and communication skills
  • Proven time-management skills
  • Ability to work nights, weekends and Holidays
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Strong work ethic, positive attitude
  • 5+ years high end sales experience
  • Proven organizational and time management skills
  • Excellent attention to detail

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Sales & Marketing: Promotions
Director, Entertainment Marketing - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center is currently seeking a Director, Entertainment Marketing who will report directly to our EVP, Entertainment Programming. The Director will develop and implement strategic, comprehensive and targeted advertising and promotional campaigns to market and promote concerts, family shows as well as original programming. We are looking for a leader who thrives in a fast-paced environment, brings new and innovative ideas to our team and has a passion for Entertainment.

Key Responsibilities

 

  • Leads innovative event marketing and advertising strategies through collaborative planning and execution
  • Provides marketing skills and managerial expertise to the company by building, developing and managing a world-class entertainment marketing team
  • Develops and implements marketing goals, objectives, policies, and priorities on an event by event basis
  • Oversees timelines, media budgets, settlement reconciliations, and recap summaries for facility events
  • Generates research and reports, supporting future programming decisions
  • Plan and negotiate all paid media – TV, print, radio, OOH and experiential, partnering with VP, Entertainment Strategy to measure & optimize ROI for campaigns against agreed upon KPIs
  • Approves design and execution of TV, print and email marketing materials for shows
  • Ensures that client and Prudential Center brand standards are met and maintained
  • Protect the Prudential Center Brand: Oversee the usage of Prudential Center brand and its marks across all media & communications, working in partnership with the Creative Director
  • Develop annual strategy & marketing plan, inclusive of all tactics and resource allocation necessary, to achieve Prudential business goals and objectives
  • Provide leadership in the development of partnership & sponsorship marketing deals & program activations
  • Direct implementation and execution of all marketing and service policies and practices
  • Manages existing venue trade partnerships and creates new, marketing partnerships for added-value to promoters
  • Partner with Strategy & Analytics team to oversee and direct market research, competitor analyses, customer service and retention (CRM) monitoring processes and initiatives
  • Manage day-to-day relationships with external agencies and partners
  • Explores cross promotions between venue events and venue tenants including New Jersey Devils and Seton Hall University
  • Create opportunities to leverage the Prudential Center brand by utilizing cross-promotional and content-sharing applications, both internally and externally
  • Partners effectively with all internal stakeholders including Group Sales, Public Relations, Premium, Client Services, and Ticket Operations to ensure consistent and constant communication as it relates to new event material
  • Ability to create new ideas to maximize profits and revenue
  • Must be able to multi-task between concurrent assignments, prioritizes effectively, and adapt quickly to changing priorities, assignments, and roles
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Close attention to detail and follow-through in all responsibilities
  • Flexibility in working extended hours including nights, weekends, and holidays as required

 

 

Desired Skills and Experience

  • Bachelor’s degree in Marketing, Advertising or related field
  • 5-7 years’ experience in Event Marketing Management, entertainment industry preferred
  • Possess strong sales and marketing experience in a decision-making capacity
  • Knowledge of marketing and advertising/sponsorship program development
  • Knowledge of NY/NJ market preferred
  • Exceptional project and relationship management skills - deep cross-functional collaboration is required
  • Strong analytical and communication skills; ability to present ideas clearly and concisely
  • Passion for sports, entertainment, & pop culture
  • Excellent interpersonal skills; able to interact with Ownership, C-Suite Executives, colleagues, agencies, the community, business partners and professionals on all levels
  • Demonstrable experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns
  • Strong analytical skills and data-driven thinking
  • Up-to-date with the latest marketing best practices in all aspects of marketing communications

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5-7 years of management experience in Entertainment?
2. Do you have a strong Entertainment network in the tri-state area?
3. Experience working within large Entertainment venues?


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Sales & Marketing: Marketing
Digital Marketing Director - New Jersey Devils and Prudential Center (Newark, NJ)

If you live and breathe digital marketing, we want to talk to you. Prudential Center and NJ Devils are looking for an experienced Digital Marketing Director. Our rapid growth has created the need for a newly created position, reporting to the Chief Marketing & Innovation Officer. The successful candidate will proactively drive and assume responsibility for the overall digital customer experience and digital marketing ecosystem, including on-going support of multiple internal business units, including Hockey & Event Marketing, CRM, Ticket Sales, Community Investment, PR, and all Partnerships & Sponsorship digital marketing support. Ultimately, this role is responsible for driving Revenue and Recruitment across all digital channels for both the New Jersey Devils and all Events/Concerts at The Prudential Center.

The Digital Marketing Director will develop, implement, track and optimize our digital marketing campaigns across all digital channels, including mobile, web/app, & social. This role will work alongside the Executive Creative Director, internal creative team, and external agencies to drive engaging and effective content and messaging. The job requires an in-depth understanding of current digital marketing technologies and best-in-class creative, consumer engagement practices and industry trends. The Digital Marketing Director must utilize these technologies and knowledge to create the industry’s best in class interactive commerce and digital experience for our customers & fans.

Job Description:

  • Plan, execute, manage and automate digital engagement & creative Marketing strategies

  • Focus on Life Cycle Stages: Acquire, Onboard, Engage, Retain 

  • By Channel: CRM, Email, Web/App, Mobile, Social, Video, Partnership Platform(s)

  • Execute: Paid, Owned and Earned Media verticals

  • Assist the Executive Creative Director, VP Marketing for the New Jersey Devils and VP Marketing for Entertainment & Events Marketing, and VP Strategy on the development of digital marketing strategies and future growth to increase: traffic volume, marketable database, market share, conversions, and wallet share

  • Partner with VPs Marketing and Digital Agency(s) to build out A|B tests in ways that can be reported on consistently and accurately, utilizing salesforce marketing cloud

  • Assist in defining contact reach & frequency strategies

  • Lead all Demand Generation Marketing

  • Marketing Automation: Auto-Triggers based on onsite, email, engagement behaviors

  • Monitor current booking trends and modify marketing strategies to maximize revenue for single game ticket sales and entertainment events

  • Work with all content producers, internal and/or outsourced, to deliver on the content plan, on time and on budget

  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

  • Develop and optimize user acquisition strategies based on a strong understanding of product features, analytics, marketing (customer segmentation, offer and creative messaging) and user experience/design

  • Manage day-to-day relationships with external digital agencies and partners

  • Collaborate with Partnership Marketing to ensure we are maximizing our digital assets and managing the activation schedule

  • Measure all initiatives with quantitative metrics, and inform communications with qualitative trends analysis

  • Monitor and communicate competitive intelligence and sample discussions about related brands, leagues and concert venues

  • Assist the VPs Marketing & VPs Strategy with the development of all interactive commerce, functionality, content and analysis (website, responsive site design, mobile app, etc). Ensure content is accurate and updated in a timely manner as new additions/changes are made.

  • Actively monitor and initiate all website/ app landing page optimization and creative development

  • Further grow, develop and leverage Mobile (APP) marketing initiatives.

  • Further develop, grow, maintain and leverage Social Media (Facebook, Twitter, Instagram, Snapchat, etc.) marketing initiatives and hashtag keyword strategies

  • Manage (if applicable) direct reports by providing constructive campaign recommendations, project direction, and encourage positive employee morale

  • Maintain open lines of communication with Marketing, CRM/Ticket Sales, Partnership Marketing, Digital Design, Strategy and PR departments by maintaining open lines of communication to ensure success

  • Create and maintain a highly collaborative, positive, and performance-oriented work environment that promotes best-in-class solutions and world-class creative.

Requirements:

  • 5+ years of experience in a digital agency or related marketing role

  • Bachelor’s degree from accredited college/university required

  • Exceptional project and relationship management skills - deep cross-functional collaboration is required

  • Self-motivated with ability to work well in teams and cross-departments and with external partners, especially media and ad agencies

  • Close attention to detail and follow-through in all responsibilities

  • Excellent analytical and communication skills; ability to present ideas clearly and concisely

  • Ability to develop and manage direct reports

  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns

  • Experience with digital marketing tools such as email service providers (ExactTarget preferred), social media, Omniture, Google Analytics (or similar programs) and ability to program HTML a plus

  • Working knowledge of HTML, CSS, and JavaScript development and constraints

  • Working knowledge of ad serving tools (e.g., DART, Atlas)

  • Strong computer skills (MS Office applications) required

  • Strong analytical skills and data-driven thinking

  • Create and prepare various managerial reports for executive review

  • Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure

  • Flexibility in working extended hours including nights, weekends, and holidays as required

  • Up-to-date with the latest trends and best practices in digital content marketing and measurement

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have over 5 years of Digital experience?
2. Do you have experience managing multi-channel platforms?
3. Do you have a passion for Sports and Entertainment?


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Sales & Marketing: Business-to-Business Sales
Manager, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Manager of Premium Partnerships. This position plays a center-stage role in building and maintaining outstanding relationships with Premium partners.

Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is home to the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball, family shows, and concerts. Prudential Center has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!

The Manager of Premium Partnerships will increase revenue streams through prospecting and selling all New Jersey Devil and Prudential Center Premium hospitality options.

Responsibilities:

Focus on establishing relationships with top businesses in the tristate area to sell premium hospitality areas within Prudential Center:

  • High level prospecting daily to generate leads for premium clients/business
  • Meet or exceed yearly sales goals as established by leadership
  • Set meetings with key decision makers within high level corporations through cold calling, referrals and special events
  • High level prospecting daily to generate leads for premium clients/business
  • Develop professional relationships with current premium clients for premium renewals and referral leads
  • Provide high level of service to all accounts
  • Must meet all predetermined activity and sales goals
  • Must have ability to handle multiple projects
  • Assist with other premium duties as assigned
  • Develop, maintain and grow customer relationships with premium seating accounts in keeping with the standards of the Prudential Center premium seating experience.
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing
  • Collaborate with Suite Sales & Corporate Partnership to maximize premium upsell opportunities
  • Build and foster beneficial relationships with new accounts
  • Regularly attend networking and B2B events
  • Create and effectively implement personally developed business plans
  • Prospect and qualify all potential sales opportunities
  • Effectively execute sales campaigns
  • Efficiently manage workday as determined by management
  • Maintain computerized records of all clients and prospects through CRM system
  • Assist retention efforts during renewal campaigns
  • Assist with the planning and execution of all suite and premium seating special events.
  • Maintain and grow industry standard sales skills
  • Stay current with new information, techniques and technology concerning the sports and entertainment sales industry
  • Track and manage accounts receivables as needed
  • Perform other duties as assigned by management

Qualifications:

  • BA/BS or equivalent is preferred
  • Proficient in Microsoft Office, Excel, Word, Power Point. Ticketmaster Archtics experience a plus.
  • Excellent organizational and communication skills
  • Proven time-management skills
  • Ability to work nights, weekends and Holidays
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Strong work ethic, positive attitude
  • 8+ years high end sales experience
  • Ability to work independently and as a team
  • Proven organizational and time management skills
  • Excellent attention to detail

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years B2B experience?
2. Do you have direct sales experience (in person sales)?
3. Do you have extensive experience closing six figure deals?


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Sales & Marketing: Ticket Operations
Group Sales Event Specialist - New Jersey Devils/Prudential Center (Newark, NJ)

The New Jersey Devils seek a motivated, competitive, and career-driven individual to sell group ticket packages. This person will run an ambitious schedule of meetings/appointments with local group decision makers with a significant level of related phone work to support and follow up from this activity. This individual should be familiar with the group sales process, have a relationship focused personality and a proven track record of selling group tickets in the sports industry. 

Responsibilities include:

  • Generating new group sales through cold calling, outside appointments and building tours
  • Prospecting new group sales opportunities through cold calling, referrals and networking events
  • Setting meetings with key decision makers of community and corporate groups
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Providing a high level of service to all accounts
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc
  • Must meet all predetermined activity and sales goals
  • Must have the ability to handle multiple projects
  • Assist with other group duties as assigned

Qualifications and Requirements:

  • Bachelor's degree
  • Relationship selling experience is a plus
  • Computer literacy required
  • Position requires excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry
  • Willingness to work nights and weekends
  • Ability to work effectively as part of a team

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Sales & Marketing: Ticket Sales
Account Executive, Ticket Sales - New York Islanders (Brooklyn, NY)

I. SUMMARY

Under general direction and supervision, this position is responsible for soliciting, selling, and managing high-end premium and club, as well as general seating, at Barclays Center relating to the New York Islanders. This is a full time position that offers the potential for career growth to successful individuals within our organization.

Brooklyn Events Center, LLC is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Generates revenue through cold calls and face-to-face presentations to area companies to sell, premium, club, and general season ticket packages;

·         Generates own leads by prospecting sales territory and generating referrals;

·         Makes sales calls and schedules face-to-face appointments to discuss accounts and promptly follows up with the appropriate action to move the sales process forward;

·         Strong emphasis in exploring opportunities to generate additional sales and revenue;

·         Achieves and exceeds weekly, monthly, and annual goals in both revenue and activity set by Senior Management;

·         Demonstrates the necessary ability and drive to not only meet, but exceed team and personal revenue goals;

·         Oversees certain elements of the Inside Sales departmental functions and revenue activity;

·         Attends special events such as New York Islanders hospitality functions, business Clubs, Chamber of Commerce meetings, and other live lead generating opportunities;

·         Works with the Marketing Department and sales staff in order to generate customer leads and promote public awareness; and

·         Participates in special projects/project team(s) as assigned, to support department objectives.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

A.     Education and/or Experience

·         Bachelor’s degree required;

·         3-5 years experience working in sales (preferably in ticket sales for a professional sports franchise).

B.     Knowledge/Skills/Abilities

·         Must have competencies in face-to-face presentations and event selling;

·         Must have experience working with CRM database applications;

·         Must be proficient with Microsoft Office, Outlook and related software skills;

·         Must have strong time management and organizational skills;

·         Must have excellent communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 

·         Must have truly outstanding customer service and interpersonal communication skills;

·         Must have the ability to maintain an impeccable professional appearance;

·         Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

·         Must have a strong sense of self-awareness and emotional intelligence;

·         Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

·         Must have good decision-making skills, solid judgment and interpersonal effectiveness;

·         Must be able to manage and allocate tasks accordingly;

·         Must have an interest and ability in serving others as one of the primary functions of their job;

·         Must be self-directed and able to work independently;

·         Must be a flexible and reliable team player, both within own department and within company as a whole;

·         Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;

·         Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

·         Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C.     Certifications

None required.

IV. WORKING CONDITIONS

A.     Travel Requirements

May be required to travel on rare occasions (less than 5%); trips may require air travel and/or overnight stay for one or more nights.

B.     Physical Demands

This position requires the ability to lift up to 10 pounds.

C.     Work Environment

This person will primarily work in an office environment, however, is expected to attend all New York Islanders games at Barclays Center, as well as other Barclays Center events as needed.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

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Sales & Marketing: Ticket Sales
Inside Sales Account Manager - New York Islanders (Brooklyn, NY)

I. SUMMARY

The New York Islanders are relocating to the sports and entertainment arena in Brooklyn, New York, as of the 2015-16 NHL season. Brooklyn Events Center, LLC, which controls Barclays Center and business operations for the New York Islanders (upon the team’s relocation to Barclays Center), seeks an Inside Sales Account Manager (s) to participate in an 11-month intensive entry-level sales program during which he/she will prospect and sell all season ticket plans offered for New York Islanders at Barclays Center in Brooklyn, NY. Position participates in special projects/project team(s) as assigned, to identify potential customers within the metropolitan area and support overall departmental objectives.

Brooklyn Events Center is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

Generate ticket sales revenue by cold calling area companies and individuals and setting up face-to-face appointments to finalize sales of New York Islanders in Brooklyn season ticket packages;

Generate leads by researching prospective clients within the metropolitan area and generating referrals;

Achieve and exceed monthly and annual individual goals set by the Director of Ticket Sales;

Attend New York Islanders in Brooklyn games to promote the team, entertain prospective clients, and/or staff a ticket sales table on the concourse for in-game selling of ticket plans;

Attends special events such as New York Islanders hospitality functions, business Clubs, Chamber of Commerce meetings, and other live lead generating opportunities;

Responsible for making 80-100 phone calls per shift.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty exceptionally. Reasonable accommodation may be made to enable individuals to perform the essential functions.

A. Education and/or Experience

  • Bachelor’s degree required;
  • Sales experience is a plus;
  • Competencies in face-to-face presentations and event selling;
  • Proficient with Microsoft Office, Outlook and related software skills;
  • Strong time management and organizational skills;
  • Excellent verbal and written communication skills, exuding a high level of energy and enthusiasm;
  • Excellent telephone manner.

B. Knowledge/Skills/Abilities

  • Must have the ability to maintain an impeccable professional appearance;
  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must be able to maintain confidentiality and use the utmost discretion when privy to sensitive information;
  • Must have truly outstanding customer service and interpersonal communication skills;
  • Must have good decision-making skills, solid judgment and interpersonal effectiveness;
  • Must have an interest and ability in serving others as one of the primary functions of their job;
  • Must be self-directed and able to work independently;
  • Must be a flexible & reliable team player, both within own department and within the company as a whole;
  • Must have a high level of communication skills and be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, written, face-to-face, over the phone, etc.) and being attuned to others through strong active listening skills;
  • Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C. Certifications

None required.

IV. WORKING CONDITIONS

A.     Travel Requirements

Frequent Traveler (10 – 50% travel), the bulk of which is within the New York metropolitan area.

   

B.     Physical Demands

This position requires the ability to lift up to 10 pounds.

C.     Work Environment

The incumbent will primarily work in an office environment, however, is expected to attend all New York Islanders games at Barclays Center, as well as other Barclays Center events as needed.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

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Sales & Marketing: Fan Development
Youth Hockey Camp Counselor - New York Rangers (New York, NY)

Summary

Our Youth Hockey Camp Counselors are responsible for coaching and creating a quality experience for youth hockey players ages 7-15 years of age. The Youth Hockey Camp Counselors will be assisting both on and off ice instructors and will be assisting in the organization and preparation of daily camp activities. Position is responsible for overseeing the safety of 35-40 kids. Counselors must be punctual throughout camp and must maintain professional appearance on a daily basis.

Qualifications

The ideal candidate must be at least 18 years of age and possess previous coaching experience. Candidate must be enthusiastic and energetic and have a strong knowledge of teaching the basics of hockey. Applicants must possess strong communication skills and demonstrate a strong passion for hockey and teaching the game.


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Sales & Marketing: Sponsorship Services/Activation
Partnership Specialist - Oilers Entertainment Group (Edmonton, AB)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be a global leader in Sports and Entertainment”

Mission Statement: “We deliver I Remember Moments by investing in world class talent, committing to service excellence and connecting fans to their passion.” 

Role Summary:

Directly reporting to the Manager, Partnership Services, the Partnership Specialist is responsible for providing a high level of customer service in the activation of partnership agreements and deliver on partners objectives. In addition, they will be leading the activation on a portfolio of Sponsorship accounts through project management, sales cycle support and a commitment to service excellence.

Core Responsibilities and Duties:

  • Ensures 100% fulfillment of partnership agreements on a yearly basis
  • Provides day to day support to the (Senior) Director, Corporate Partnerships
  • Maintains and fosters relationships with Corporate Partners at all levels and provides ongoing support to Corporate Partners
  • Participates in the development and execution of corporate and Partner events
  • Develops marketing and project plans
  • Activates promotions and events
  • Responsible for developing and maintaining accurate budgets
  • Records, compiles and distributes relevant project results
  • Prepares timely and relevant Partner recaps
  • Participates in sales visits
  • Prepares innovative partnership proposals
  • Leads and participates in brainstorming and ideation sessions
  • Drafts and follows-up on Partner contracts and agreements
  • Maintains accurate records to validate the execution of agreements
  • Conducts research on industry competitors
  • Enters and analyzes the Customer Relationship Management (CRM) function

Education, Experience and Skills:

  • Post-Secondary in a Degree or Diploma in a relevant Marketing/Communications or Business Degree
  • 3-5 years of experience in consumer marketing or brand management in addition to experience in a sales/customer service role
  • Some knowledge of television and/or radio advertising a definite asset, although not required
  • Strong knowledge of best practices in corporate customer service
  • Working knowledge of the corporate sponsorship industry
  • Strong marketing project management experience
  • High level of poise and professionalism
  • Strong computer capabilities with Microsoft Office (including PowerPoint, Word and Excel)
  • Significant experience in the development of Power Point presentations
  • Experience with Microsoft Dynamics or other CRM platform
  • Strong oral and written communication skills
  • Ability to be innovative and to provide viable business solutions
  • Excellent interpersonal skills in order to communicate with diverse internal and external clients
  • Passionate about a career in the sports and entertainment industry
  • Passionate about a career in sales and marketing
  • Ability to prioritize workload and solve problems quickly
  • Self-motivated with the ability to work in a team environment
  • Ability to work long or unpredictable hours on weekdays, weekends and holidays as needed

Next Steps:

 Only those individuals moving forward in the hiring process will be contacted.


Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Sales & Marketing Management
Account Executive, Group Sales - Oilers Entertainment Group (Edmonton, AB)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be a global leader in Sports and Entertainment”

Mission Statement: “We deliver I Remember Moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

Role Summary:

Reporting to the Director, Ticket Sales, the Account Executive is responsible for Creating revenue through the sale of group tickets and ticket packages. This position will be required to plan, sell and execute group sales initiatives and experiences for the Oil Kings Brand.

Core Responsibilities and Duties:

·         Primarily responsible for Group Ticket Sales for the Oil Kings brand

·         Responsible for Season Seat, Flex Pack, and Mini Plan sales for the Oil Kings brand during the spring selling season

·         Creates and builds relationships with new and existing group sales clients and prospects

·         Completes prospect phone calls

·         Participates in in-game visits

·         Plans and executes group sales experiences

·         Responsible for upselling current clients

Education, Experience and Skills:

·         Post-Secondary Degree or Diploma is an asset

·         1-3 years of Sales experience in a sports environment is preferred

·         Must have a strong sales strategy with persistence and creativity

·         Must be have strong relationship building skills with external customers

·         Basic computer skills, including Microsoft Office

·         Must have effective oral and written communication skills in addition to a strong telephone presence.

·         Be willing to work weekends and evenings; all Oil Kings Games, some Oilers Games and various events.

·         Must have access to a vehicle and a motor vehicle license for Alberta (or ability to obtain one prior to employment).

·         Experience with Archtics and CRM software is an asset


Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Operations
Ticket Operations Coordinator - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Ticket Operations Coordinator, under the direction of the Manager of Ticket Operations, assists in order processing and customer service for all Sharks, Barracuda, SAP Center and Sharks Sports and Entertainment ticketing activities.

Major Responsibilities and Representative Tasks
• Process season, partial plan, group and individual ticket requests for all Sharks, Barracuda and SAP Center events as needed.
• Process season and partial plan payments in accordance with payment plan schedule.
• Manage ticket printing process and order fulfillment for all Sharks, Barracuda and SAP Center events.
• Game night duties including customer service, problem solving and other support related to event ticket sales.
• Assist in any ticket sales and service department functions such as Select-A-Seat, mailings, invoicing and other projects as requested.
• Produce customer data, financial and ticket sales reports on a timely basis.
• Handle ADA seating requests.
• Maintain and update customer records in the Archtics database and CRM system. 

Essential Functions
• Knowledge of ticket database - Archtics
• Proficiency in Microsoft Office, especially Microsoft Excel.
• Strong written and verbal communication skills.
• Provide unsurpassed customer service.

Competencies and Qualifications
• Highly motivated with a desire to be successful
• Detail-oriented and organized; ability to handle several projects at once
• Proficiency at computerized recordkeeping and administrative requirements of the position
• Excellent interpersonal skills; ability to maintain smooth working relationships with ticket sales department, as well as other departments and vendors
• 1-3 years sports/entertainment related ticket sales experience preferred
• Bachelor’s Degree or equivalent
• Must be able to work a flexible work schedule, including holidays and weekends
• Exhibit Company core values


 

  Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Ticket Sales
Account Executive, Season Sales - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Account Executive, Season Sales functions as a part of the ticket sales team within the Ticket Sales Department. The key responsibility of the Season Tickets position is to generate revenue through aggressive season ticket sales efforts for the San Jose Sharks and Barracuda.

Major Responsibilities and Representative Tasks
• Proactively and aggressively solicit and generate new business to maximize season/group ticket sales revenue for the Sharks and Barracuda.
• Develop and maintain a thorough awareness of ticket packages.
• Establish and maintain business relationships by focusing on the needs of our existing client base and prospects.
• Make a required minimum of 100 outbound sales calls each day with the goal of maximizing all ticket sales revenue.
• Monitor and negotiate ticket sales process for ticket events in line with sales objectives.
• Coordinate ticket sales activities and meet with all clients to ensure high levels of customer satisfaction.
• Work game nights and community events for purpose of maximizing sales opportunities. (ie. Tabling and attending networking events)
• Build and maintain our customer database and actively track touchpoints.
• Make use of database, referrals, and other sources to conduct aggressive outreach and increase ticket sales and prospects database.
• Actively participate in department activities and meetings working selflessly towards achieving common goals.
• Interact with other Sharks/SAP Center departments to provide a cooperative, customer-oriented focus for all operations.
• Provide creative input and assertive follow-through to efforts that enhance customer satisfaction.
• Work closely with other Sales groups, Corporate Partnership, Marketing and Communications.
• Develop prospects by calling on self-generated leads and provided lists.
• Handle in-bound sales calls from prospective customers.
• Support all organization sales teams in their efforts to sell inventory through sales calls and involvement in negotiations, when appropriate.
• Anticipate the needs of key clients and provide service opportunities to secure partnerships with the
o San Jose Sharks for years to come.
• Perform other tasks and projects as requested.

Competencies and Qualifications
• A minimum of one year of sales experience.
• Proven track record of sales excellence in professional sports or other high-touch, high-contact sales environment.
• Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision making abilities.
• Positive, aggressive, and enthusiastic approach to customers and contacts so as to
o convey a positive image.
• Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
• Experience with CRM software a plus.
• Excellent interpersonal skills; ability to maintain smooth working relationships.
• Proven track record of developing long-standing client relationships.
• Motivated, dynamic, hard-working, and confident.
• Will accept long and unpredictable hours. Working evenings, weekends and holidays will be required.

Education

• Bachelor’s degree in sports management, business, marketing or related field preferred.
• Advanced degree is a plus.

 


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Group Sales Account Executive, under the direction of the Group Sales Manager, functions as a part of the ticket sales team. The key responsibility of this position is to generate ticket revenue through aggressive sales efforts for the Sharks and other events as required. Although the focus is on group sales, the Group Sales Account Executive also has the ability to cross sell and leverage season ticket and partial plan packages. 

Major Responsibilities and Representative Tasks
• Solicit and generate new business to maximize group ticket sales revenue for the Sharks and other events as requested.
• Develop and maintain a thorough awareness of all ticket sales packages.
• Ability to create unique group sales events and theme nights.
• Establish and maintain business relationships by focusing on the needs of our existing client base and prospects.
• Make a required minimum number of outbound sales calls each day with the goal of maximizing all group ticket sales and premium hospitality package revenue.
• Monitor and negotiate ticket sales process for group sales events in line with sales objectives.
• Coordinate group sales activities and meet with all group clients to ensure high levels of customer satisfaction.
• Work game nights and community events for purpose of maximizing sales opportunities.
• Build our customer database and actively track touchpoints.
• Make use of database, referrals and other sources to conduct aggressive outreach and increase group ticket sales and prospects database.
• Actively participate in department activities and meetings working selflessly towards achieving common goals.
• Interact with other Sharks/Arena departments to provide a cooperative, customer-oriented focus for all operations.
• Provide creative input and assertive follow-through to efforts that enhance customer satisfaction.
• Perform other tasks and projects as requested.

Competencies and Qualifications
1. A minimum of six months sales experience with a proven track record of success.
2. Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision making abilities.
3. Positive, aggressive, and enthusiastic approach to clients so as to convey a positive image.
4. Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
5. Excellent interpersonal skills; ability to maintain smooth working relationships.
6. Night and weekend work required including working events.
7. Bachelor’s degree from a four-year college or university; or equivalent combination of education and experience.
8. Exhibit Company core values:

 


Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Ticket Sales
Manager, Regional Sales - Washington Capitals (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview:  Responsible for generating maximum revenue through the sale of full season, partial season and group ticket plans.  

Responsibilities:

  • Sell Washington Capitals ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other
  • miscellaneous game night duties.
  • Attend B2B networking events.
  • Other related duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree.
  • Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage numerous business relationships in a professional manner.
  • Passionate about building a sales career in the sports industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs.
  • Experience with Archtics and TicketMaster is preferred, but not required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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