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Current available jobs in Sales & Marketing:


» Director of Premium Sales & Service - Anaheim Ducks Hockey Club (Anaheim, CA)
» Seasonal Ticket Sales Associate - Arizona Coyotes Hockey Club (Glendale, AZ)
» Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Account Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)
» Manager, Ticket Operations - BB&T CENTER (Sunrise, FL)
» Digital Marketing Specialist - Boston Bruins & TD Garden (Boston, MA)
» Group Sales Representative - Carolina Hurricanes (Raleigh, NC)
» Director of Business Development - Carolina Hurricanes (Raleigh, NC)
» Client Service & Retention Representative - Carolina Hurricanes (Raleigh, NC)
» Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)
» Inside Sales Representative - Colorado Avalanche (Denver, CO)
» Season Sales Account Executive - Columbus Blue Jackets (Columbus, OH)
» Sales Associate - Florida Panthers - Florida Panthers (Sunrise, FL)
» Ice Crew Member - Los Angeles Kings (El Segundo, CA)
» Director, Ticket Sales - Minnesota Wild (St. Paul, MN)
» Sr. Manager, Experiential & Merchandise Content - Monumental Sports & Entertainment (Washington, DC)
» Specialist, Interactive Marketing - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Group Sales - Nashville Predators (Nashville, TN)
» Manager, International Integrated Sales - National Hockey League (New York, NY)
» Ticket Sales Academy- Invitation Only - New Jersey Devils (Newark, NJ)
» Marketing Director - New Jersey Devils (Newark, NJ)
» Manager, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)
» Managing Director, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)
» Vice President, Community Investment & Grassroots - New Jersey Devils and Prudential Center (Newark, NJ)
» Director, Entertainment Marketing - New Jersey Devils and Prudential Center (Newark, NJ)
» Digital Marketing Director - New Jersey Devils and Prudential Center (Newark, NJ)
» Manager, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)
» Group Sales Event Specialist - New Jersey Devils/Prudential Center (Newark, NJ)
» Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)
» Account Executive, Group Sales - Oilers Entertainment Group (Edmonton, AB)
» Manager, Retail Operations - Oilers Entertainment Group (Edmonton, AB)
» Web Developer - Pegula Sports & Entertainment (Buffalo, NY)
» Client Services Intern - St. Louis Blues (St. Louis, MO)
» Manager, Game Entertainment - Washington Capitals (Washington, DC)



Sales & Marketing: Premium/Suite Sales
Director of Premium Sales & Service - Anaheim Ducks Hockey Club (Anaheim, CA)

Director of Premium Sales & Service

Overview:

As the leader of the Premium Sales & Service Team, the Director of Premium Sales & Service is responsible for the sales and service of premium products that include Luxury Suites and Premium Club Seats for the Anaheim Ducks and Honda Center events.

Examples of Essential Duties/Responsibilities:  


•    Manage and lead the entire premium sales and servicing team including developing go-to-market strategy, short and long term planning and goals, staff motivational activities and trouble shooting.
•    Direct sales of all premium ticket products to wide range of clientele, including but not limited to, corporate executives, business people, hockey fans, and non-hockey fans.
•    Execute effective corporate sales calls and presentations promoting the purchase of the premium products in order to meet established sales objectives.
•    Proactively solicit and follow-up on any personal sales leads under the guidelines established by supervisors.
•    Maintain and be able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance.
•    Oversee the Premium Sales Team to uphold mandates and ethics of the entire department regarding sales and service objectives.
•    Oversee and ensure the collection and referral of leads for suite, and Club seats opportunities.
•    Participate in events, promotions, client entertainment and other activities as required.
•    Work closely with Ticket Operations department to ensure inventory integrity, and high levels of service for the Premium clients.
•    Evaluate demand for product, including pricing, service levels, guest experience, directing the Manager of Premium Sales and Service of its strengths and weaknesses. 
•    Complete all ticketing contracts and collects all monies due, including any past monies due. 
•    Provide problem solving techniques to assist all customer inquiries and concerns including but not limited to suite and club seat servicing, season seat and mini plan servicing, or individual game ticketing servicing.

Specific Qualifications/Abilities: 


•    Bachelor’s degree or equivalent
•    Minimum five years’ experience in direct sales and client account management, including direct managerial experience.
•    Excellent relationship building and people skills with the ability to interact effectively and professional, diplomatic and in a mature manner internally and externally.
•    An aggressive solicitor of business with drive and initiative to succeed.
•    Polished presentation skills, with an ability to think and react to situations confidently.
•    Assertive, persistent, results-oriented.
•    Understands the importance of working as a team and adhere to department guidelines.
•    Must be able to work evenings, weekends and holidays, as required.


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Sales & Marketing: Ticket Sales
Seasonal Ticket Sales Associate - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:            Seasonal Ticket Sales Associate

Department:       Ticket Sales

Reporting:          Sales Management

Job Summary:

Under the direction of the Sales Management Team, the Seasonal Ticket Sales Associates responsibilities include prospecting to sell and service new accounts and create new ideas to increase both Season & Group ticket sales for the Arizona Coyotes, Gila River Arena, and other properties. Perform basic office functions as needed. This position is scheduled to run from May thru August. The Seasonal Ticket Sales Associates will work Monday – Friday 3:00-8:00 PM as well as some outside events or weekend hours. This position pays $10/hour with uncapped commissions.

Key Tasks and Responsibilities:

• Sell ticket products including group tickets, season tickets, partial & mini plan packages for the Arizona Coyotes, Gila River Arena, and other properties.

• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all Sales touch-point activities within the CRM system.

Required Knowledge/Skills/Job Qualifications: Knowledge, Skill and Ability

• Excellent communication skills, both written and oral

• Manage multiple relationships well

• Detail oriented and organized

• Aggressive, competitive and committed

• Highly motivated with a desire to be successful

• Effective time management skills

• Teamwork

Material and Equipment Used:

• Daily use of Ticketmaster and Archtics software as well as Excel and Microsoft CRM. (training provided)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Seasonal Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you interested in beginning your career path in sports with the Arizona Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?
5. Is your permanent residence in the Greater Phoenix area or have you secured housing accommodations over the summer break?


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Sales & Marketing: Ticket Sales
Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                    Ticket Sales Representative

Department:              Ticket Sales

Reporting:                 Director, Business Development

                      

Job Summary:

Under the direction of the Director, Business Development, the Ticket Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase both Season & Group ticket sales for the Arizona Coyotes, arena events, and other properties. Perform basic office functions as needed. Please Note: The Ticket Sales Representative position has consistently been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourlyworking up to 29.5 hours per week plus commissions.

Key Tasks and Responsibilities:

• Sell ticket products including group tickets, season tickets, partial & mini plan packages, and individual event ticket products for the Arizona Coyotes, Gila River Arena, and other properties.

• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all Sales touch-point activities within the CRM system.

• Engage fans on game nights at the Sales Center to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

• Excellent communication skills, both written and oral

• Manage multiple relationships well

• Detail oriented and organized

• Aggressive, competitive and committed

• Highly motivated with a desire to be successful

• Effective time management skills

• Teamwork

Education and Formal Training:

• College degree required.

Experience:

• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:

• Daily use of Ticketmaster and Archtics software as well as Excel, Word, and Microsoft CRM

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you interested in beginning your career path in sports with the Arizona Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Ticket Sales
Account Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)

Reporting to the Vice President, Ticket Sales and Service, the Account Manager, Group Sales is responsible for creating revenue primarily through the sale of group tickets and ticket packages for the Bakersfield Condors.

Core Responsibilities and Duties:

  • Ability to meet and exceed personal sales target for Group Tickets and Ticket Package sales
  • Creating and building relationships with new and existing clients and prospects
  • Responsible for prospecting using phone calls, e-mail and social media
  • Responsible for face-to-face meetings and in-game visits with clients
  • Planning and execution of in-game Group Sales experiences
  • Attend afterhours networking events

Education, Experience and Skills:

  • Degree or Diploma is an asset
  • 1-3 years of Sales experience in a sports environment is an asset
  • Must have a strong sales strategy with persistence and creativity
  • Must be have strong relationship building skills with external customers
  • Basic computer skills, including Microsoft Office
  • Must have effective oral and written communication skills in addition to a strong telephone presence.
  • Be willing to work weekends and evenings; all Bakersfield Condors Games and various events.
  • Must have access to a vehicle and a motor vehicle license
  • Experience with CRM software is an asset

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Operations
Manager, Ticket Operations - BB&T CENTER (Sunrise, FL)

POSITION TITLE:    Manager, Ticket Operations

DEPARTMENT:        Ticket Operations

REPORTS TO:           Sr. Director, Ticket Operations  

JOB DESCRIPTION / REQUIREMENTS:

  • Manage event manifests and event creation for all BB&T Center events.
  • Manage Inventory for all BB&T Center events.
  • Liaison with Ticketmaster and event promoters as it relates to all BB&T Center events.
  • Assist with BB&T Center event settlements.
  • Manage Archtics ticketing system and all ticket processing, including Group and Internal Ticket Orders.
  • Responsible for training the sales and service staff on Archtics processing.
  • Manage all part-time event day staff; including training and staffing.
  • Manage the printing and distribution of all internal ticket orders for BB&T Center events.
  • Assist with the yearly rollover and invoicing of Florida Panthers Season Tickets.
  • Order all Will Call envelopes, Ticket Stock, and Office Supplies.
  • Fulfill other duties assigned by the Sr. Director and Director of Ticket Operations.

QUALIFICATIONS:

  • Minimum of 3 years Ticket Office Management experience required.
  • Strong understanding of Ticketmaster Host and Archtics system required.
  • Knowledge of all Microsoft Office programs required.
  • Knowledge of CRM Dynamics preferred.
  • Strong attention to detail, excellent communication skills, extensive customer service skills required.
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast paced environment.
  • Ability to work flexible hours including nights, weekends, and holidays.

No phone calls please. Candidates must be authorized to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2-3 years of Ticket Operations experience? Please describe.
2. Do you have previous experiences working directly with event promoters on concerts, family shows, etc? Please describe
3. Are you authorized to work in the United States?


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Sales & Marketing: Database Marketing/Analytics
Digital Marketing Specialist - Boston Bruins & TD Garden (Boston, MA)

Position Summary:

  • Manage and implement the communication strategy for the Boston Bruins and TD Garden events including the creation, scheduling and distribution of e-mail, in collaboration with the sales team to effectively maximize ticket sales revenue, data acquisition, targeted marketing, digital fan loyalty and promotional and sales lead generation. Additional implementation of marketing
  • Analyze and provide key reporting on digital marketing campaigns to effectively inform internal stakeholders of and efficiently maximize campaign performance.
  • Manage the implementation of various Boston Bruins, TD Garden event, and VIP Ticketing email campaigns, data acquisition and lead generation to maximize specific sales goals.
  • Analyze and provide key 'real-time' reporting on digital marketing campaigns to effectively inform internal stakeholders of performance trends and to measure campaign goals and objectives.
  • Manage implementations of other digital needs related to major email campaigns (e.g. site pages relevant to email campaigns, form creation and management).

Qualifications:

  • Bachelor’s Degree in marketing, communications or related field.
  • All candidates must have 2-3 years professional experience using marketing automation software to manage and execute effective email marketing campaigns.  
  • Must have exceptional written, communication and organization skills.
  • Candidate is required to possess a working knowledge of and experience using marketing automation systems within the business environment. Candidate  should demonstrate a familiarity with Sales CRM systems (Sales Force is preferred) HTML 5, Adobe Photoshop and work within a CMS.
  • Excellent interpersonal skills with ability to communicate effectively verbally and in writing with all levels within the organization.
  • A self-starter with the ability to manage multiple priorities simultaneously, who can thrive in a fast paced and constantly changing environment.
  • Ability to work a flexible schedule including nights, weekend and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience using marketing automation software? Y/N
2. Do you have experience in managing and executing email marketing campaigns? Yes/No
3. Do you have experience using CRM systems? Yes/No


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Sales & Marketing: Ticket Sales
Group Sales Representative - Carolina Hurricanes (Raleigh, NC)

This position sells ticket related products with an emphasis on Group Tickets and Fan Experience packages.  Will also sell full, half and partial season ticket packages. Ideal candidate should be an experienced sales professional who is able to establish solid relationships to maximize opportunities to increase revenue opportunities.

Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to full and partial season ticket packages, group tickets and hospitality packages
  • Make cold calls from lists provided to sell group ticket packages and other season packages; generate own leads through referrals, networking and effective research
  • Create and develop new group theme nights and group business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications

  • Bachelor’s degree preferred
  • Minimum two years of sales experience with proven sales results.  Previous group sales experience is preferred
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Exhibit good judgment and decision-making skills
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 

Must pass a criminal background check and pre-employment drug screen.

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. (Yes/No) Do you have previous group sales experience?
3. (Yes/No) Do you have previous experience working in the sports industry?


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Sales & Marketing: Ticket Sales Management
Director of Business Development - Carolina Hurricanes (Raleigh, NC)

The Director, Business Development is responsible for the day to day management and training of the Business Development account executives and driving the overall strategy for obtaining new Season Ticket Members.  The ideal candidate should have multiple years of first-hand sales and management experience in sports. The candidate should be a proven team leader and have the ability to create and manage a positive and dynamic sales culture.

Primary Responsibilities:

  • Lead and manage the Business Development sales team to reach and exceed daily, weekly, monthly and overall ticket sales and revenue goals. Direct, motivate, and inspire the sales team to achieve individual and team goals.
  • Meet and exceed organizational sales goals through increase in sales of season tickets, partial plans, and group tickets to companies and individuals via the phone, prospecting, face to face appointments, and at events and games.
  • Devise and implement new initiatives to drive ticket sales within the business community and overall fan base by utilizing our existing database, email campaigns, prospecting events and networking opportunities. 
  • Oversee and drive volume of outbound phone calls, face to face appointments and reporting of sales results for the department.
  • Lead by example. Mentor, coach and train sales executives to hone their skills and tactics to sell effectively and efficiently through one on one training and staff meetings.  Continually monitor efforts and performance on a daily basis, coaching and assisting ticket sales executives to maximize results. Develop consistent ticket sales training plan and recruit sales talent when necessary.  Join execs on sales calls and appointments to instruct on and assist with the sales process where applicable.
  • Assist in managing game day responsibilities.
  • Work with various departments and CRM database to analyze current buyers and develop various email marketing campaigns and sales events to generate ticket leads and prospects.

Minimum Qualifications:

  • Bachelor’s degree preferred
  • Minimum of 4 years successful ticket sales experience with a pro or college sports team.  2+ years of proven leadership experience in a sales environment.  
  • Experience running sales training and development sessions in group and one-on-one settings
  • Strong organizational skills, time management skills and attention to detail required
  • Excellent customer service and problem resolution skills
  • Strong verbal and written communication skills
  • Results-oriented approach to both selling and sales management
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Exhibit good judgment and decision-making skills
  • Strong time management skills and the ability to multi-task and manage a dual role requiring both management of a staff, as well as that of numerous business relationships in a professional manner.
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system (Ticketmaster) and CRM (Microsoft Dynamics) experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 

**No phone calls please – all applicants should apply online through this process.

Must pass a criminal background check and pre-employment drug screen. 

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Do you have previous sports sales experience? If so, explain.
3. Do you have previous management experience in the sports industry? If so, explain.


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Sales & Marketing: Ticket Sales
Client Service & Retention Representative - Carolina Hurricanes (Raleigh, NC)

This position renews and services the existing season ticket accounts.   Ideal candidate should have a proven customer service and/or sales background and must able to establish solid professional relationships to maximize opportunities to increase revenue opportunities.

Duties and Responsibilities:

  • Provide on-going touch points and customer service needs for existing account base
  • Focus on selling additional season tickets, group tickets and hospitality packages to existing clients
  • Create and develop new business through appointments, phone prospecting, social selling, events and referrals from existing clients
  • Create “Wow” moments, events and special experiences for account base
  • Effectively handle incoming calls and customer service concerns from clients
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales and service efforts and promotional initiatives
  • Regularly produce accurate updates on account base, renewals, sales performance, outside appointments and event recaps

Qualifications

  • Bachelor’s degree preferred
  • Minimum two years of sales and/or customer experience within a professional, collegiate, or minor league sports organization preferred.
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Exhibit good judgment, decision-making, and problem solving skills
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 

Must pass a criminal background check and pre-employment drug screen.  

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. (Yes/No ) Do you have previous customer service or sales experience? If so, explain.
3. (Yes/No) Do you have previous experience working in the sports industry?


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Sales & Marketing: Ticket Sales
Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)

The primary focus of this position is to develop you into a sales professional who will sell all ticket related products for the Carolina Hurricanes.  The emphasis will be on Full Season, Partial Plan packages and Groups.   One of the primary objectives of the Inside Sales Department is to develop future sales executives and leaders inside our organization. We are committed to providing members of our team with a strong foundation upon which you can build a career in the sports industry. You will benefit from an on-going training program where you will learn best practices, sales techniques and valuable skills that will help you be successful. 

Please note: this is a 9-month sales development program that will provide you the opportunity for promotion to a full time, senior level sales position. 

Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to full and partial season ticket packages and group ticket packages
  • Make 85+ cold calls/day from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking, social selling and effective research
  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
  • Represent the Hurricanes professionally on game night while interacting with clients and prospects at Hurricanes sales tables or seats visits.

Qualifications

  • Bachelor’s degree preferred
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Past experience or internships with a team, college or in the sales industry is preferred
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 
  • Must pass a criminal background check

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you had an internship or other past experience with a professional sports team or college athletics?
3. Do you have previous sales experience? If so, explain.


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Colorado Avalanche (Denver, CO)

OVERVIEW:

The Inside Sales Representative position focuses on selling season tickets, partial ticket packages, group tickets, and various ticket packages for the Colorado Avalanche. In addition, this entry-level position concentrates on training, sales skills, and developing experience in the competitive industry of sports and entertainment. The position pays an hour wage plus commissions, and includes medical benefits.

MINIMUM POSITION RESPONSIBILITIES:

  • Generate revenue through selling new full season tickets, partial ticket packages, and group tickets.

  • Exceed over 80 cold calls per day.

  • Meet or exceed weekly and monthly sales goals.

  • Set a minimum of four face-to-face appointments with prospective clients at Pepsi Center.

  • Proactively prospect new leads through networking, referrals, and research.

  • Generate new leads through working sales tables at every game.

  • Exhibit excellent customer service to both current and prospective

clients.

MINIMUM POSITION QUALIFICATIONS:

  • Possess a friendly and professional telephone manner.

  • Strong verbal and listening skills.

  • Strong desire to start a sales career in the sports industry.

  • Demonstrate a positive and professional attitude at all times.

  • Ability to maintain a flexible work schedule (evenings and weekends).

  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

PREFERRED POSITION QUALIFICATIONS:

  • 4-year college degree or equivalent combination of education and experience.

  • Strong computer skills.

  • Advanced phone sales training.

  • Team and league knowledge.


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Sales & Marketing: Ticket Sales
Season Sales Account Executive - Columbus Blue Jackets (Columbus, OH)

Responsible for generating new season ticket and group sales revenue from individual consumers and members of the Central Ohio business community.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Meet or exceed annual sales goals for both renewal and new business as established by management.
  • ?Identify and target potential season ticket and group outing customers.
  • Identify needs of each customer and present them with customized solutions utilizing the full menu of Columbus Blue Jackets ticket products.
  • Execute a required number of proactive and personal touch points with assigned customers throughout the year, including but not limited to personal outbound phone calls, personal e-mail correspondence, in-office visits and interaction at games and events.
  • Build value and increase customer loyalty by exceeding expectations, anticipating needs and providing 'wow' moments through unique, memorable and personalized experiences at Columbus Blue Jackets games and events at Nationwide Arena.
  • Become an expert on the ticket products and services offered by the Columbus Blue Jackets and Nationwide Arena to provide timely information and resolution to customer concerns and issues.
  • Maintain complete and updated profiles on all assigned accounts and prospects through consistent database reporting.
     
  • Work cooperatively with and alongside the Ticket Service and Retention team to ensure a smooth account transition process for full season ticket accounts once a new sale is complete.


Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

  • Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; presents solutions that meet customer objectives; manages and documents sales process.
  • Achievement Focus - Demonstrates persistence and overcomes obstacles.
  • Job Knowledge - Competent in required job skills and knowledge including exhibiting a proven track record of personal sales success in selling products of similar nature and price point to individual consumers and corporate decision makers; exhibits ability to learn and apply new skills.
  • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Communications - Expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
  • Ethics - Treats people with respect; works with integrity and principles; upholds organizational values.
     
  • Dependability - Commits to the hours of work necessary to reach goals, including evenings, weekends and holidays.


Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor's degree from four-year college or university in Sports Management or business-related field is preferred. A minimum of 2-3 years business to business sales experience is required.

Computer Skills
Preferably and to perform this job successfully, an individual should have knowledge of Microsoft CRM, ACT, Goldmine or Salesforce; Microsoft Office Suite; and Ticketmaster and Archtics software.

Physical Demands
While performing the duties of this Job, the employee is regularly required to talk or hear.  The employee is frequently required to stand, climb stairs, walk and sit.

Work Environment
The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a US Citizen, Permanent resident of the US or otherwise authorized to work in the United States?
2. Do you have a minimum of two years experience with business to business sales?
3. Do you have experience with and/or knowledge of Microsoft CRM, ACT, Goldmine or Salesforce; Microsoft Office Suite; and Ticketmaster and Archtics software?


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Sales & Marketing: Ticket Sales
Sales Associate - Florida Panthers - Florida Panthers (Sunrise, FL)

The NHL’s most improved team during 2015-16 season is looking for the next key piece to join the staff and help build the excitement at the BB&T Center. In this fast paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and start their careers in the sports industry. A Sales Associate at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Sales Associates to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at the BB&T Center. The Sales Associate will generate excitement and drive revenue by selling season packages and groups within a high energy environment to area businesses, individuals and local group/organizations. 

Job Duties

  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans and group tickets
  • Make 80+ daily outbound calls from provided lists
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Set and attend in and out of office sales appointments
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software to manage customer accounts
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special event 
  • Networking yourself in the community to increase sales 

Required Knowledge/Skills/Job Qualifications: 

  • Aggressive, competitive and committed to the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth oriented career in sales
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working for a team, athletic department or event is beneficial

Education / Experience:  

  • Bachelor’s Degree from accredited college/university in a related field required 

Minimum of 1-2 years sales experience, preferably in sports/entertainment required


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Sales & Marketing: Game Operations/Presentation
Ice Crew Member - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION/QUALIFICATIONS:

The LA Kings are seeking an elite group of fun, energetic, talented, and outgoing guys and girls in top physical condition for the 2016-2017 NHL season.  If things like live sporting events, charity events, performing in front of 18,000+ fans, photo and calendar shoots, TV appearances, and promoting and representing the LA Kings brand in the community sounds like fun...then, we want to meet you!

The Kings Ice Crew is a co-ed, promotional and interactive team that represents the Los Angeles Kings organization at games, events, and marketing initiatives throughout the community. They are ambassadors for our organization and they are primarily responsible for making sure our fans (or new fans in the making) have the best experience possible no matter where they go.  The main job function is to be professional brand ambassadors, but it’s also part street team/promotional marketing team, part pro cheer/dance team (but NO actual cheerleading/dancing), and a group of super fans!  They are the bridge between our fans, our community,  and our LA Kings team.

At games, the team assists with on-ice and in-arena contests, promotions, and activities (t-shirt tosses, ticket upgrades, prize giveaways, etc.), pumping up the crowd, and some even skate on the ice to remove build-up during media timeouts.  The team also represents the LA Kings organization at almost 400 outside events and appearances throughout the community, such as: charity functions, fan development events, promotional events, grassroots marketing events, etc.


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Sales & Marketing: Ticket Sales Management
Director, Ticket Sales - Minnesota Wild (St. Paul, MN)

This position is responsible for directing a sales team dedicated to generating season ticket and group sales. Provides leadership and strategic vision to the sales team to achieve the maximum profitability and growth with department revenue goals. Responsible for the growth and development of the sales team members.

Responsibilities/Essential Functions

  • Lead and manage the ticket sales team to reach and exceed daily, weekly, monthly individual and overall ticket revenue goals through sales of full season tickets, partial season tickets and group tickets.
  • Direct, motivate, inspire and coach the sales team to achieve individual and team goals.  Provide guidance and feedback to individual sales methods.
  • Oversee and drive volume of various sales tactics (outbound phone calls, face to face appointments, email, etc.) and reporting of sales results for the entire sales department.
  • Partner with Marketing Intelligence, Ticket Operations and Fan Relations to implement ticket sales strategies based on available inventory.  Partner with ticket promotions and pricing to optimize ticket revenue for overall department.
  • Partner with Marketing Intelligence in developing ticket sales campaigns.  Foster a culture of continuous improvement and innovation in leveraging marketing information and analytics to drive incremental ticket revenue.
  • Work in conjunction with other ticket sales service and fulfillment departments to create efficiencies in the sales, delivery and customer service disciplines
  • Oversee game day duties, including the Sales kiosk.
  • Foster a positive workplace environment and develop an agile sales culture within the department.
  • Lead staff to ensure service level and standards exceed fan expectations.
  • Develop and maintain strong working relationships with all departments to help facilitate annual sales goals.
  • Other duties as assigned.

 

Position Requirements

Formal Education & Certification

  • 4-year college degree required.

 Knowledge & Experience

  • 5-7 years of ticket sales experience in the sports and/or entertainment industry required.
  • 2 years of experience managing/leading a team of sales staff required.
  • Proficient computer skills required; experience with Archtics and Ticketmaster technology strongly preferred.
  • Proven ability to make sales quotas, meet with sales leads and close sales.

Personal Attributes

  • Strong organizational and time management skills
  • Strong verbal and written communication skills
  • Excellent interpersonal skills and ability to motivate staff required.
  • Outgoing, collaborative leader with desire to continually innovate.
  • Ability to think strategically and implement sales tactics.

Work Conditions

  • Ability to work traditional business hours in addition to nights, weekends, and holidays as needed for games and events.
  • Work is primarily sedentary in nature.  Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.   

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Sales & Marketing: Marketing
Sr. Manager, Experiential & Merchandise Content - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview:  This position is responsible for overseeing experiential and merchandise content/programming for Monumental Sports Network, with the goals of delighting subscribers and driving new-subscriber sign-up.

Responsibilities:

  • Manage experiential and merchandise-related programming offerings for Monumental Sports Network.
  • These offerings will be a core part of the subscription “bundle” that will be offered to fans.
  • The overall goal of the group is to delight existing subscribers and drive new subscriptions.
  • Manage the process, from ideation to lead-sourcing to vendor management to execution and follow-up.
  • Provide qualitative and quantitative analysis of programming efforts to drive future decision-making.
  • Manage third-party relationships and provide responsive assistance when requests arise.
  • Coordinate with relevant internal groups to plan, execute and trouble-shoot content offerings.
  • Help with the overall strategy-setting and larger group effort to drive subscription sign-ups.
  • The group is an internal start-up, so a willingness to identify and solve other issues that come up is important.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Deep experience with creating, developing and executing offline events for subscribers or affinity groups.
  • Experience working with vendors to create compelling merchandise offerings for fans.
  • Experience working with sponsorship sales or corporate partnerships teams related to events.
  • Must have quantitative skills necessary to analyze data that affect decision-making.
  • Must have established relationships in and around the Washington D.C. area (vendors, event spaces).
  • Exceptional attention-to-detail and organizational skills.
  • Ability to execute independently and to collaborate with both internal and external parties.
  • Excellent oral and written communication skills, excellent time management and interpersonal skills.
  • A positive, “can-do” attitude and an enthusiasm to be part of a team creating something totally new.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Database Marketing/Analytics
Specialist, Interactive Marketing - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview: This position will manage the day-to-day database marketing activities of the Wizards, Capitals, Mystics, EagleBank Arena and Verizon Center.     

Responsibilities:

  • Create and send targeted email messages to Wizards, Capitals, Mystics, EagleBank Arena and Verizon Center subscribers ensuring appropriate message tracking protocols are in place.
  • Create and implement optimized templates focusing on deliberate calls to action and overall engagement.
  • Create, deploy and analyze customer service, sales, and experiential surveys.
  • Work closely with the sponsorship team to ensure fulfillment of partner contract elements.
  • Manage the in-game database growth efforts for the Wizards, Capitals and Mystics.
  • Work with department directors to develop relevant messages to targeted groups.
  • Recommend and implement innovative ways to improve sales and marketing processes within and across departments.
  • Provide detailed tracking and performance reports on all acquisition and email efforts.
  • Analyze performance metrics to identify trends and develop recommendations to enhance message performance and database growth to ensure maximum efficiency across all efforts.
  • Produce, analyze, and provide recommendations on email performance metrics including overall message performance and the related impact on lead development and buyer conversions.
  • Establish and execute ongoing system administration and contact updates.
  • Manage market research efforts to measure lifestyle and demographic patterns of fans and prospects that lead to targeted campaign development.
  • Assist with strategy development and measurement of social media engagement.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Three (3) or more years of professional experience with one to two (1-2) years of experience working with email marketing and marketing automation programs.
  • Experience creating/editing HTML based emails.
  • Experience with Eloqua Email Marketing System.
  • Excellent organizational and communication skills, with strong strategic thinking, attention to detail, leadership skills, and ability to work both independently and in teams.
  • Must have excellent computer skills, especially Microsoft Office with a strong background in Excel.
  • Maturity, professionalism, and a strong work ethic are essential.
  • Ability to meet deadlines and adapt in a fast-paced environment.
  • Ability to work extended hours, including evenings and weekends.
  • Experience with Salesforce is a plus.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Nashville Predators (Nashville, TN)

Job Title: Group Sales Account Executive

Department: Ticket Sales, Box Office

Job Reports To: Group Sales Manager

Status: Exempt

 

Major Responsibilities/Activities:

  • Generate revenue through the sale of all ticket packages for Nashville Predators hockey games with a focus on group tickets.

  • Generate revenue through all premium products offered for Nashville Predators and Bridgestone Arena events and concerts.

  • Generate group sales revenue for Bridgestone Arena events and family shows

  • Assist with selling of special event sales as necessary, including Ford Ice Center.

  • Assist with all special group and season ticket sales projects.

  • Ability to generate new group concepts and ideas for increasing revenue.

  • Responsible for servicing existing clients with all ticketing and organizational needs.

  • Make outbound sales calls.

  • Attend networking functions.

  • Work special events as set forth by managers of the department.

  • Ability to speak publicly and represent the Predators in a professional manner.

    Minimum Requirements:

  • Four (4) year Bachelor’s degree in business, communications, sports marketing or related field.

  • Two to three (2-3) years of experience preferred.

  • Possess a “team player” mentality.

  • Ability to work flexible hours.

  • Proven ability to make sales calls and meet with business leaders.

  • Strong organizational & time management skills.

  • Strong verbal and written communication skills.

  • Solid knowledge & proficiency in current software (Word/Excel).

  • Knowledge of CRM, Archtics and Ticketmaster ticketing system a plus, but not required.

  • Nature of business requires individual to be able to work flexible hours including game nights and weekends.

  • Possess a valid driver’s license, possess a suitable driving history and be insurable by Club’s insurance carrier.

  • As a condition of employment, qualified applicant will be subject to a background check, including a driving history.

    Essential Physical Functions

  • Required to work long hours on event days.
  • Ability to clearly communicate with clients and coworkers.
  • Ability to sit for extended periods of time.
  • Ability to stand in an upright position for continuous period of time. 
  • Excellent speaking and listening skills, requiring the perception of speech.
  • Walking, bending, carrying of light items such office supplies will be required.


Equipment Used:

  • General Office Equipment (i.e. PC, copier, facsimile machine, etc.).

    Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. What is your favorite sports memory and why?
2. 2. Describe a group sales initiative you created or would like to see created.
3. 3. How will you generate new leads and prospects for yourself?
4. 4. What are your career goals and how will this position help you achieve them?
5. 5. Describe your worst customer service experience and how you handled the situation.


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Sales & Marketing: Corporate Sponsorship Sales
Manager, International Integrated Sales - National Hockey League (New York, NY)

SUMMARY

The Manager of International Integrated Sales will be responsible for identifying, prospecting and servicing new corporate marketing partnerships with highly recognized global companies in all territories outside North America with a focus on Europe and China. The ideal candidate would possess sales experience, a working knowledge of the international marketing landscape, strong communication and interpersonal skills and an understanding of broadcast, digital and social media.

ESSENTIAL DUTIES / RESPONSIBILITIES

The Manager will:

  • Generate new leads via targeted outreach to potential partners.
  • Monitor the competitive marketplace and target open global categories.
  • Secure and attend meetings with potential partners.
  • Develop sales proposals and design presentations with potential new partners.
  • Develop relationships with companies of interest.
  • Work collaboratively with several internal departments of the NHL to build new business. opportunities and service international partner accounts.
  • Manage international partnerships from initial sales presentation through execution.

QUALIFICATIONS

The ideal candidate will have a college degree and 5+ years international sales/servicing experience. Masters degree a plus. Must have a proven track record in sponsorship sales and/or servicing, ideally in Europe/Asia. 
The ideal candidate should be have a proactive, energetic approach to sales and success in building strong internal and external working relationships.  They should have excellent communication, presentation and interpersonal skills, the ability to work effectively within tight timelines and the ability to manage several tasks concurrently.  The ability to travel internationally a must.  Knowledge of the international sports marketing landscape a must and proficiency in all Microsoft Office products.

We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position is located in NYC. If necessary, are you able to relocate at your own expense? (The NHL does not pay relocation fees)
2. Do you have the legal authorization to work in the United States?
3. What are your salary requirements for the position?
4. Do you have experience developing corporate partnership programs? Where did you obtain this experience?
5. Do you have experience delivering sales presentations? Where did you obtain this experience?
6. Do you have European sports industry contacts? How did you develop these contacts?


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Sales & Marketing: Ticket Sales
Ticket Sales Academy- Invitation Only - New Jersey Devils (Newark, NJ)

Are you looking to jumpstart a career in sports business? The one-day New Jersey Devils Sales Academy is your chance to be discovered! This exclusive event will give you the opportunity to showcase your skills, personality, and passion in front of the New Jersey Devils ticket sales leadership team for a shot at a full-time position with the Devils.

The New Jersey Devils Sales Academy will feature trainees working hand-in-hand with professional sports sales coaches to develop the skills necessary to launch a career in the revenue-generating side of the business. The training program will be focused on giving you exposure to different styles and techniques so you can build your own sales presentation. 

Date:

  • Dates TBD

Event Details:

  • 12 p.m. to 4:30 p.m. (Lunch will be provided)
  •  Training to include classroom style, interactive, game situations, cold calling, and role playing
  •  Full-time job interview sessions throughout the day with multiple members of the New Jersey Devils sales leadership team
  •  There is no cost to participate in the Sales Academy and spots are extremely limited

Candidates:

Aspiring sports business professionals looking to break into ticket sales in order to build a foundation for a long-term career in a revenue-generating position such as:

  • Ticket Sales & Service
  • Group Sales
  • Corporate Sponsorship Sales & Activation
  • Premium Sales & Service
  • Business Development
  • Sales Leadership (Manager, Director, Vice President)

Sales Coaches/Hiring Managers:

  • Shawn Doss - Vice President, Ticket Sales & Service
  • Michael DeMarino - Director, Tickets Sales
  • Frank Batres - Manager, Ticket Sales
  • Dustin McCorkle - Manager, Ticket Sales
  • William Lamont - Senior Manager, Group Sales
  • Zach Johnston - Team Lead, Group Sales 
  • Danielle Toussaint - Manager, Service & Retention
  • Marissa DiCosmo - Team Lead, Service & Retention

 Application Details:

  • To be considered, all applicants must possess (or graduate in spring 2016) an undergraduate degree from an accredited college or university.
  • All applicants will be notified on the status of their selection to participate no later than one week before their Sales Academy date. There is no registration fee to attend the event, but access to this event will be limited. Submitting an application does not guarantee participation.
  • In person offers will be made to candidates who exceed expectations.

An Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. What do you hope to gain from this experience?
2. Why are you interested in working in sports?
3. What motivates you to succeed?
4. What characteristics do you possess that would make you a successful sales associate?
5. What do you hope to gain from this experience?


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Sales & Marketing: Marketing
Marketing Director - New Jersey Devils (Newark, NJ)

If you live and breathe sports, entertainment, and marketing, we want to talk to you. The three-time Stanley Cup Champion New Jersey Devils is looking for an experienced Marketing Director. The successful candidate will proactively drive and assume responsibility for the overall marketing direction of the club, Ultimately, the Marketing Director role is responsible for driving Revenue and Recruitment across all marketing communications channels for The New Jersey Devils, with a primary focus on increasing Sales of Single Game Tickets, Merchandise, and Food & Beverage.

The Marketing Director will partner with the Executive Creative Director, Digital Marketing Director, and VP Strategy to develop, implement, track and optimize all Devils marketing campaigns across all paid/owned/earned media channels, including mobile, web/app, social, experiential, and grassroots. Through thought-leadership and vision, the Marketing Director must create and maintain a highly collaborative, positive, and performance-oriented marketing organization that promotes best-in-class solutions and world-class fan engagement. The ideal candidate must possess an in-depth understanding of current marketing trends and technologies and possess great creative instincts. S/He must also have a “Fan First” mindset.

Areas of Responsibility:

  • Grow the Devils Brand: Drive Revenue (Single Game Ticket Sales & Merchandise) and Recruitment (Devils Database and Little Devils Youth Club Registrants) via marketing leadership, strategic vision, and innovative tactics

  • Monitor local trends and develop best practices to maximize attendance (including leveraging NHL case studies & research)

  • Lead development of annual Marketing Calendar for Devils, in partnership with VP Strategy and VP Ticket Sales & Premium

  • Grow the People: Provide marketing skills and managerial expertise to the company by building, developing and managing a world-class sports marketing team

  • Plan and negotiate all paid media – TV, print, radio, print, OOH, and experiential, partnering with VP Strategy to measure & optimize ROI for campaigns against agreed upon KPIs

  • Partner with VP, Marketing Partnerships to develop strategic partnerships with local entities to drive brand reach and awareness in marketplace

  • Grow the Culture: Our Company Values and Commitments

  • Protect the Devils Brand: Oversee the usage of Devils brand and its marks across all media & communications, working in partnership with the Creative Director

  • Develop annual strategy & marketing plan, inclusive of all tactics and resource allocation necessary, to achieve Devils business goals and objectives

  • Direct implementation and execution of all marketing and service policies and practices

  • Ensure marketing activations are coordinated, meeting planned objectives and meet all expenditure requirements agreed upon during business planning process

  • Partner with VP Strategy to develop and manage retail pricing structures and sales promotions

  • Provide leadership in the development of partnership & sponsorship marketing deals & program activations

  • Partner with Strategy & Analytics team to oversee and direct market research, competitor analyses and customer service and retention (CRM) monitoring processes and initiatives
  • Manage day-to-day relationships with external agencies and partners

Desired Skills and Experience 

  • Cross-functional Leadership

  • Strategic & Innovative Thinking

  • Entrepreneurial Mindset

  • Strong sense of Accountability

  • Financial Management

  • Fan Focus

  • Impeccable Organizational Skills

  • Attention to Detail

  • Collaborative Personality

  • Functional Marketing Expertise

  • Learning Orientation

  • Effective Presentation & Communication Skills

  • Coaching & Mentorship Orientation

Professional Qualifications and Expertise:

  • 8-10+ years of experience in a marketing, sports & entertainment or related marketing role

  • Bachelor’s degree from accredited college/university required
  • Exceptional project and relationship management skills - deep cross-functional collaboration is required
  • Strong analytical and communication skills; ability to present ideas clearly and concisely

  • Passion for sports, entertainment, & pop culture

  • Excellent interpersonal skills; able to interact with Ownership, C-Suite Executives, colleagues, agencies, the community, and business partners of all demographics and professional levels

  • Demonstrable experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns

  • Strong analytical skills and data-driven thinking

  • Flexibility in working extended hours including nights, weekends, and holidays as required

  • Up-to-date with the latest marketing best practices in all aspects of marketing communications

AN EQUAL OPPORTUNITY EMPLOYER


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Sales & Marketing: Premium/Suite Sales
Manager, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Manager of Premium Partnerships. This position plays a center-stage role in building and maintaining outstanding relationships with Premium partners.

Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is home to the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball, family shows, and concerts. Prudential Center has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!

The Manager of Premium Partnerships will increase revenue streams through prospecting and selling all New Jersey Devil and Prudential Center Premium hospitality options.

Responsibilities:

Focus on establishing relationships with top businesses in the tristate area to sell premium hospitality areas within Prudential Center:

  • High level prospecting daily to generate leads for premium clients/business
  • Meet or exceed yearly sales goals as established by leadership
  • Set meetings with key decision makers within high level corporations through cold calling, referrals and special events
  • High level prospecting daily to generate leads for premium clients/business
  • Develop professional relationships with current premium clients for premium renewals and referral leads
  • Provide high level of service to all accounts
  • Must meet all predetermined activity and sales goals
  • Must have ability to handle multiple projects
  • Assist with other premium duties as assigned
  • Develop, maintain and grow customer relationships with premium seating accounts in keeping with the standards of the Prudential Center premium seating experience.
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing.
  • Collaborate with Suite Sales & Corporate Partnership to maximize premium upsell opportunities
  • Build and foster beneficial relationships with new accounts
  • Regularly attend networking and B2B events
  • Create and effectively implement personally developed business plans
  • Prospect and qualify all potential sales opportunities
  • Effectively execute sales campaigns
  • Efficiently manage workday as determined by management
  • Maintain computerized records of all clients and prospects through CRM system
  • Assist retention efforts during renewal campaigns
  • Assist with the planning and execution of all suite and premium seating special events.
  • Maintain and grow industry standard sales skills
  • Stay current with new information, techniques and technology concerning the sports and entertainment sales industry
  • Track and manage accounts receivables as needed
  • Perform other duties as assigned by management

Qualifications:

  • BA/BS or equivalent is preferred
  • Proficient in Microsoft Office, Excel, Word, Power Point. Ticketmaster Archtics experience a plus.
  • Excellent organizational and communication skills
  • Proven time-management skills
  • Ability to work nights, weekends and Holidays
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Strong work ethic, positive attitude
  • 8+ years high end sales experience
  • Ability to work independently and as a team
  • Proven organizational and time management skills
  • Excellent attention to detail

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 8 years of sales experience?
2. Do you have strong industry contacts?
3. Have you ever sold Premium hospitality options?


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Sales & Marketing: Premium/Suite Sales
Managing Director, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is home to the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball, family shows, and concerts. Prudential Center has been voted the best stadium experience of the 9 New Jersey/New York buildings.

Prudential Center is seeking a Senior Director of Premium Partnerships. This position plays a center-stage role in building and growing the premium hospitality business. This role oversees a Premium staff responsible for driving all premium sales for the New Jersey Devils & Prudential Center.

Key Responsibilities:

Focus on managing a premium sales team and responsible for driving revenue in premium hospitality areas within the Prudential Center:

  • Hire, train, effectively lead, develop and motivate premium sales and team members
  • Establish premium sales forecasts, set performance goals and determine metrics/reporting that will hold staff accountable for their results
  • Contribute to and create other incremental revenue streams including selling contractual full year, half year, and quarterly suite licenses
  • Track daily, weekly and monthly progress reports on activity, sales, and renewals
  • Day to Day management of sales process for all suite campaigns not limited to Prospecting Dinner and Shock & Awe Campaigns
  • Assist reps in selling suites and premium hospitality to new customers
  • Develop and execute long-term, annual and short-term strategy regarding new suite sales, loge box sales and platinum seat sales
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing
  • Work with General Counsel and outside counsel to ensure compliance with legal and contractual policies and standards

Qualifications:

  • BA/BS or equivalent is preferred
  • Excellent organizational and communication skills
  • Proven time-management skills
  • Ability to work nights, weekends and Holidays
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Strong work ethic, positive attitude
  • 5+ years high end sales experience
  • Proven organizational and time management skills
  • Excellent attention to detail

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Sales & Marketing: Community Relations
Vice President, Community Investment & Grassroots - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center is a world-class sports and entertainment venue located in downtown Newark, New Jersey. Opened in October 2007, the state-of-the-art arena is the home of the National Hockey League’s (NHL) three-time Stanley Cup Champion New Jersey Devils, Seton Hall University’s NCAA Division I Men’s Basketball program, and more than 175 concerts, family shows and special events each year. Ranked in the Top 10 nationally by Pollstar, Billboard and Venues Today, Prudential Center is recognized as one of the premier venues in the United States and around the world, and welcomes 1.75 million guests annually.

 

Job Description:

Embrace and engage the broader Northern New Jersey community on behalf of the Organization to drive all Revenue, Recruitment, and Responsibility initiatives. Direct multi-faceted community investment initiatives for the New Jersey Devils and Prudential Center. Assist in coordinating fundraising and community events for Devils Care, the non-profit Foundation for the Devils and Heart of the Rock Foundation, the non-profit Foundation for Prudential Center (aka The Rock). Develop and implement employee based volunteer initiatives devoted to organizations involved in key areas of focus – Health and Wellness, Education, Arts & Entertainment, and Youth Development. Create and oversee non-profit partnership programs that increase issue awareness and financial support. Strengthen relationships with local communities throughout New Jersey. Expand visibility among key community stakeholders and influential small businesses through a robust community relations program that raises awareness of the causal mission and business objectives of the Organization.

Key Responsibilities:

  • Actively expand Organization’s network within the Northern New Jersey marketplace through community engagement and outreach
  • Forge partnerships with key non-profit organizations in and around Newark for the betterment of both
  • Identify and manage relationships with other key community stakeholders, strategic partners, coalitions and small businesses
  • Partner with the Grassroots team to support fundraising and engagement of the Devils Alumni Association
  • In partnership with SVP, Government Affairs, manage day-to-day functionality of both Devils Care and Heart of the Rock Foundations and all related Community initiatives:
    • Devils Care Foundation will be supported by Devils Marketing Director, VP Communications, and CMIO

    • Heart of the Rock Foundation will be supported by EVP Booking, VP Communications, and CMIO

    • Partner with Executive Director / SVP, Government Affairs to organize and coordinate periodic board meetings for both Foundations

  • Create opportunities for employees & corporate partners to give back to the community through volunteer opportunities. Oversee the 82 hours of service program and the tracking system associated with employee volunteerism
  • Manage various in-game initiatives in cooperation with SVP, Government Affairs (i.e. Hockey Fights Cancer, teacher Appreciation, Firefighter Appreciation, Police Appreciation) to engage our fan base and generate positive exposure for the Organization
  • Serve as a liaison to various boards and commissions to advance the mission of the New Jersey Devils and Prudential Center and manage employee representation on non-profit boards
  • Assist Grassroots & Youth Hockey team in the continued success of all hockey diversity and youth programming in the Community including management of the NHL/NHLPA Industry Growth Fund grant fulfillment and reporting
  • Manage ticket requests from Community Organizations and partner with SVP, Government Affairs to manage ticket requests from Government Officials

Desired Skills and Experience:

  • Cross-functional Leadership
  • Strategic & Innovative Thinking
  • Entrepreneurial Mindset
  • Strong sense of Accountability
  • Empathetic & Selfless
  • People-person
  • Impeccable Organizational Skills
  • Attention to Detail
  • Collaborative Personality
  • Functional Marketing & Community Organizing Expertise.
  • Learning Orientation
  • Effective Presentation & Communication Skills
  • Coaching & Mentorship Orientation
  • Heart over Head sensibility
  • Ability to have “finger on the pulse” of the local community

Expertise:

  • 8-10+ years of experience in a community relation, government affairs, or local marketing & promotions role
  • Bachelor’s degree from accredited college/university required
  • Exceptional fundraising and relationship management skills
  • Strong organizational and communication skills; ability to present ideas clearly and concisely
  • Passion for Community & Causal Initiatives
  • Excellent interpersonal skills; able to interact with Ownership, C-Suite Executives, Players, Artists, Colleagues, Community & Business leaders, and Youth of all demographics and perspectives
  • Flexibility in working extended hours including nights, weekends, and holidays as required
  • Up-to-date with the latest community marketing & fundraising best practices

AN EQUAL OPPORTUNITY EMPLOYER


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Sales & Marketing: Promotions
Director, Entertainment Marketing - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center is currently seeking a Director, Entertainment Marketing who will report directly to our EVP, Entertainment Programming. The Director will develop and implement strategic, comprehensive and targeted advertising and promotional campaigns to market and promote concerts, family shows as well as original programming. We are looking for a leader who thrives in a fast-paced environment, brings new and innovative ideas to our team and has a passion for Entertainment.

Key Responsibilities

 

  • Leads innovative event marketing and advertising strategies through collaborative planning and execution
  • Provides marketing skills and managerial expertise to the company by building, developing and managing a world-class entertainment marketing team
  • Develops and implements marketing goals, objectives, policies, and priorities on an event by event basis
  • Oversees timelines, media budgets, settlement reconciliations, and recap summaries for facility events
  • Generates research and reports, supporting future programming decisions
  • Plan and negotiate all paid media – TV, print, radio, OOH and experiential, partnering with VP, Entertainment Strategy to measure & optimize ROI for campaigns against agreed upon KPIs
  • Approves design and execution of TV, print and email marketing materials for shows
  • Ensures that client and Prudential Center brand standards are met and maintained
  • Protect the Prudential Center Brand: Oversee the usage of Prudential Center brand and its marks across all media & communications, working in partnership with the Creative Director
  • Develop annual strategy & marketing plan, inclusive of all tactics and resource allocation necessary, to achieve Prudential business goals and objectives
  • Provide leadership in the development of partnership & sponsorship marketing deals & program activations
  • Direct implementation and execution of all marketing and service policies and practices
  • Manages existing venue trade partnerships and creates new, marketing partnerships for added-value to promoters
  • Partner with Strategy & Analytics team to oversee and direct market research, competitor analyses, customer service and retention (CRM) monitoring processes and initiatives
  • Manage day-to-day relationships with external agencies and partners
  • Explores cross promotions between venue events and venue tenants including New Jersey Devils and Seton Hall University
  • Create opportunities to leverage the Prudential Center brand by utilizing cross-promotional and content-sharing applications, both internally and externally
  • Partners effectively with all internal stakeholders including Group Sales, Public Relations, Premium, Client Services, and Ticket Operations to ensure consistent and constant communication as it relates to new event material
  • Ability to create new ideas to maximize profits and revenue
  • Must be able to multi-task between concurrent assignments, prioritizes effectively, and adapt quickly to changing priorities, assignments, and roles
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Close attention to detail and follow-through in all responsibilities
  • Flexibility in working extended hours including nights, weekends, and holidays as required

 

 

Desired Skills and Experience

  • Bachelor’s degree in Marketing, Advertising or related field
  • 5-7 years’ experience in Event Marketing Management, entertainment industry preferred
  • Possess strong sales and marketing experience in a decision-making capacity
  • Knowledge of marketing and advertising/sponsorship program development
  • Knowledge of NY/NJ market preferred
  • Exceptional project and relationship management skills - deep cross-functional collaboration is required
  • Strong analytical and communication skills; ability to present ideas clearly and concisely
  • Passion for sports, entertainment, & pop culture
  • Excellent interpersonal skills; able to interact with Ownership, C-Suite Executives, colleagues, agencies, the community, business partners and professionals on all levels
  • Demonstrable experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns
  • Strong analytical skills and data-driven thinking
  • Up-to-date with the latest marketing best practices in all aspects of marketing communications

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5-7 years of management experience in Entertainment?
2. Do you have a strong Entertainment network in the tri-state area?
3. Experience working within large Entertainment venues?


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Sales & Marketing: Marketing
Digital Marketing Director - New Jersey Devils and Prudential Center (Newark, NJ)

If you live and breathe digital marketing, we want to talk to you. Prudential Center and NJ Devils are looking for an experienced Digital Marketing Director. Our rapid growth has created the need for a newly created position, reporting to the Chief Marketing & Innovation Officer. The successful candidate will proactively drive and assume responsibility for the overall digital customer experience and digital marketing ecosystem, including on-going support of multiple internal business units, including Hockey & Event Marketing, CRM, Ticket Sales, Community Investment, PR, and all Partnerships & Sponsorship digital marketing support. Ultimately, this role is responsible for driving Revenue and Recruitment across all digital channels for both the New Jersey Devils and all Events/Concerts at The Prudential Center.

The Digital Marketing Director will develop, implement, track and optimize our digital marketing campaigns across all digital channels, including mobile, web/app, & social. This role will work alongside the Executive Creative Director, internal creative team, and external agencies to drive engaging and effective content and messaging. The job requires an in-depth understanding of current digital marketing technologies and best-in-class creative, consumer engagement practices and industry trends. The Digital Marketing Director must utilize these technologies and knowledge to create the industry’s best in class interactive commerce and digital experience for our customers & fans.

Job Description:

  • Plan, execute, manage and automate digital engagement & creative Marketing strategies

  • Focus on Life Cycle Stages: Acquire, Onboard, Engage, Retain 

  • By Channel: CRM, Email, Web/App, Mobile, Social, Video, Partnership Platform(s)

  • Execute: Paid, Owned and Earned Media verticals

  • Assist the Executive Creative Director, VP Marketing for the New Jersey Devils and VP Marketing for Entertainment & Events Marketing, and VP Strategy on the development of digital marketing strategies and future growth to increase: traffic volume, marketable database, market share, conversions, and wallet share

  • Partner with VPs Marketing and Digital Agency(s) to build out A|B tests in ways that can be reported on consistently and accurately, utilizing salesforce marketing cloud

  • Assist in defining contact reach & frequency strategies

  • Lead all Demand Generation Marketing

  • Marketing Automation: Auto-Triggers based on onsite, email, engagement behaviors

  • Monitor current booking trends and modify marketing strategies to maximize revenue for single game ticket sales and entertainment events

  • Work with all content producers, internal and/or outsourced, to deliver on the content plan, on time and on budget

  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

  • Develop and optimize user acquisition strategies based on a strong understanding of product features, analytics, marketing (customer segmentation, offer and creative messaging) and user experience/design

  • Manage day-to-day relationships with external digital agencies and partners

  • Collaborate with Partnership Marketing to ensure we are maximizing our digital assets and managing the activation schedule

  • Measure all initiatives with quantitative metrics, and inform communications with qualitative trends analysis

  • Monitor and communicate competitive intelligence and sample discussions about related brands, leagues and concert venues

  • Assist the VPs Marketing & VPs Strategy with the development of all interactive commerce, functionality, content and analysis (website, responsive site design, mobile app, etc). Ensure content is accurate and updated in a timely manner as new additions/changes are made.

  • Actively monitor and initiate all website/ app landing page optimization and creative development

  • Further grow, develop and leverage Mobile (APP) marketing initiatives.

  • Further develop, grow, maintain and leverage Social Media (Facebook, Twitter, Instagram, Snapchat, etc.) marketing initiatives and hashtag keyword strategies

  • Manage (if applicable) direct reports by providing constructive campaign recommendations, project direction, and encourage positive employee morale

  • Maintain open lines of communication with Marketing, CRM/Ticket Sales, Partnership Marketing, Digital Design, Strategy and PR departments by maintaining open lines of communication to ensure success

  • Create and maintain a highly collaborative, positive, and performance-oriented work environment that promotes best-in-class solutions and world-class creative.

Requirements:

  • 5+ years of experience in a digital agency or related marketing role

  • Bachelor’s degree from accredited college/university required

  • Exceptional project and relationship management skills - deep cross-functional collaboration is required

  • Self-motivated with ability to work well in teams and cross-departments and with external partners, especially media and ad agencies

  • Close attention to detail and follow-through in all responsibilities

  • Excellent analytical and communication skills; ability to present ideas clearly and concisely

  • Ability to develop and manage direct reports

  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns

  • Experience with digital marketing tools such as email service providers (ExactTarget preferred), social media, Omniture, Google Analytics (or similar programs) and ability to program HTML a plus

  • Working knowledge of HTML, CSS, and JavaScript development and constraints

  • Working knowledge of ad serving tools (e.g., DART, Atlas)

  • Strong computer skills (MS Office applications) required

  • Strong analytical skills and data-driven thinking

  • Create and prepare various managerial reports for executive review

  • Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure

  • Flexibility in working extended hours including nights, weekends, and holidays as required

  • Up-to-date with the latest trends and best practices in digital content marketing and measurement

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have over 5 years of Digital experience?
2. Do you have experience managing multi-channel platforms?
3. Do you have a passion for Sports and Entertainment?


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Sales & Marketing: Business-to-Business Sales
Manager, Premium Partnerships - New Jersey Devils and Prudential Center (Newark, NJ)

Prudential Center is seeking a high-energy, detail-oriented Manager of Premium Partnerships. This position plays a center-stage role in building and maintaining outstanding relationships with Premium partners.

Prudential Center opened in 2007 as the first new major-league venue built in the New York Metropolitan Area in the last 25 years.  The 18,000 seat $375 million arena is home to the 3 time Stanley Cup Champions New Jersey Devils.  The building also hosts Seton Hall basketball, family shows, and concerts. Prudential Center has been voted the best stadium experience of the 9 New Jersey/New York buildings. Become part of the excitement!

The Manager of Premium Partnerships will increase revenue streams through prospecting and selling all New Jersey Devil and Prudential Center Premium hospitality options.

Responsibilities:

Focus on establishing relationships with top businesses in the tristate area to sell premium hospitality areas within Prudential Center:

  • High level prospecting daily to generate leads for premium clients/business
  • Meet or exceed yearly sales goals as established by leadership
  • Set meetings with key decision makers within high level corporations through cold calling, referrals and special events
  • High level prospecting daily to generate leads for premium clients/business
  • Develop professional relationships with current premium clients for premium renewals and referral leads
  • Provide high level of service to all accounts
  • Must meet all predetermined activity and sales goals
  • Must have ability to handle multiple projects
  • Assist with other premium duties as assigned
  • Develop, maintain and grow customer relationships with premium seating accounts in keeping with the standards of the Prudential Center premium seating experience.
  • Assist senior leadership on the development of premium products, as well as areas of potential revenue opportunity in sponsorship & ticketing
  • Collaborate with Suite Sales & Corporate Partnership to maximize premium upsell opportunities
  • Build and foster beneficial relationships with new accounts
  • Regularly attend networking and B2B events
  • Create and effectively implement personally developed business plans
  • Prospect and qualify all potential sales opportunities
  • Effectively execute sales campaigns
  • Efficiently manage workday as determined by management
  • Maintain computerized records of all clients and prospects through CRM system
  • Assist retention efforts during renewal campaigns
  • Assist with the planning and execution of all suite and premium seating special events.
  • Maintain and grow industry standard sales skills
  • Stay current with new information, techniques and technology concerning the sports and entertainment sales industry
  • Track and manage accounts receivables as needed
  • Perform other duties as assigned by management

Qualifications:

  • BA/BS or equivalent is preferred
  • Proficient in Microsoft Office, Excel, Word, Power Point. Ticketmaster Archtics experience a plus.
  • Excellent organizational and communication skills
  • Proven time-management skills
  • Ability to work nights, weekends and Holidays
  • Outstanding interpersonal skills and ability to deal effectively with clients
  • Strong work ethic, positive attitude
  • 8+ years high end sales experience
  • Ability to work independently and as a team
  • Proven organizational and time management skills
  • Excellent attention to detail

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years B2B experience?
2. Do you have direct sales experience (in person sales)?
3. Do you have extensive experience closing six figure deals?


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Sales & Marketing: Ticket Operations
Group Sales Event Specialist - New Jersey Devils/Prudential Center (Newark, NJ)

The New Jersey Devils seek a motivated, competitive, and career-driven individual to sell group ticket packages. This person will run an ambitious schedule of meetings/appointments with local group decision makers with a significant level of related phone work to support and follow up from this activity. This individual should be familiar with the group sales process, have a relationship focused personality and a proven track record of selling group tickets in the sports industry. 

Responsibilities include:

  • Generating new group sales through cold calling, outside appointments and building tours
  • Prospecting new group sales opportunities through cold calling, referrals and networking events
  • Setting meetings with key decision makers of community and corporate groups
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Providing a high level of service to all accounts
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc
  • Must meet all predetermined activity and sales goals
  • Must have the ability to handle multiple projects
  • Assist with other group duties as assigned

Qualifications and Requirements:

  • Bachelor's degree
  • Relationship selling experience is a plus
  • Computer literacy required
  • Position requires excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry
  • Willingness to work nights and weekends
  • Ability to work effectively as part of a team

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Sales & Marketing: Game Operations/Presentation
Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)

As a Motion Graphics animator, you will be creating a wide range of motion design projects by integrating live-action footage, generating graphics, text, and still imagery to create 2-dimensional and 3-dimensional motion graphic animations for Edmonton Oiler properties. This MUST be accomplished by combining creativity and production experience with a respectful, reliable, proactive and professional demeanor.

Essential Duties and Responsibilities

  • Candidate will be responsible for all content creation, design, and animation needs for the Oilers in-arena video presentation, website, digital signage, LED systems, and broadcast
  • Conceptualize, design and transform scripts and visualizations into fluid, highly effective motion graphic animations
  • Be the department’s creative force behind headshots, sponsor animations, 3D logos, etc
  • Participating in brainstorming sessions and brand development.
  • Collaborating with graphic design staff to ensure brand integrity.
  • Assisting video editors with graphics support
  • Research and recommend software/hardware technology needed to design, develop and assemble motion graphics and animations
  • Other duties as assigned

Liaise with:

·         Event Presentation, Digital  & Social Media Team, Corporate Partnership, Marketing, Community Relations, and Ticket Sales – to support their activation initiatives as requested, as well as brainstorm on potential future opportunities

·         Rogers Place, Marketing Managers and Event Coordinators – to support their initiatives with production elements for Rogers Place, third party events and initiatives as required

Qualifications

  • Bachelor’s Degree (B.A.) or Industry Equivalent in Visual Effects/Motion Graphics and/or minimum 3 years' experience in professional motion graphics design/animation.
  • Advanced knowledge of Adobe Creative Suite a must
  • 3D Studio Max, Cinema 4D, and/or Ross Xpression experience is a plus
  • Experience with a professional sports team or live production is a plus
  • Advanced knowledge of non-linear editing (Avid Media Composer/Adobe Premiere Pro)
  • Training experience is a plus
  • Candidate must be able to work well under pressure, be self-motivated and able to work on multiple projects simultaneously
  • Candidate must be able to work well with other editors, graphic producers and game presentation staff in order to collaborate and establish an effective workflow within the team
  • Candidate must be able to adapt to ever changing requests, edits and/or revisions and must be able to take direction and produce an approved finished product in a timely manner
  • Candidate must be flexible in working hours including nights, weekends and holidays when needed

SUBMISSION MATERIALS

In addition to cover letter and resume, all applicants must submit:

  • Candidate MUST be able to supply web-links to completed work, demo reels or any other content, which validates their application and work experience

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Sales & Marketing Management
Account Executive, Group Sales - Oilers Entertainment Group (Edmonton, AB)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be a global leader in Sports and Entertainment”

Mission Statement: “We deliver I Remember Moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

Role Summary:

Reporting to the Director, Ticket Sales, the Account Executive is responsible for Creating revenue through the sale of group tickets and ticket packages. This position will be required to plan, sell and execute group sales initiatives and experiences for the Oil Kings Brand.

Core Responsibilities and Duties:

·         Primarily responsible for Group Ticket Sales for the Oil Kings brand

·         Responsible for Season Seat, Flex Pack, and Mini Plan sales for the Oil Kings brand during the spring selling season

·         Creates and builds relationships with new and existing group sales clients and prospects

·         Completes prospect phone calls

·         Participates in in-game visits

·         Plans and executes group sales experiences

·         Responsible for upselling current clients

Education, Experience and Skills:

·         Post-Secondary Degree or Diploma is an asset

·         1-3 years of Sales experience in a sports environment is preferred

·         Must have a strong sales strategy with persistence and creativity

·         Must be have strong relationship building skills with external customers

·         Basic computer skills, including Microsoft Office

·         Must have effective oral and written communication skills in addition to a strong telephone presence.

·         Be willing to work weekends and evenings; all Oil Kings Games, some Oilers Games and various events.

·         Must have access to a vehicle and a motor vehicle license for Alberta (or ability to obtain one prior to employment).

·         Experience with Archtics and CRM software is an asset


Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Marketing
Manager, Retail Operations - Oilers Entertainment Group (Edmonton, AB)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be a global leader in Sports and Entertainment”

Mission Statement: “We deliver I Remember Moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

Role Summary:

The Manager, Retail Operations will be responsible for managing the relationship with the organization’s retail partners, managing merchandise procurement for all internal stakeholders, and overseeing the organization’s game-used equipment program.  Portfolio could include, but not be limited to, Edmonton Oilers Hockey Club, Edmonton Oil Kings Hockey Club, Oilers Entertainment Group, Rogers Place, and various other OEG Sports & Entertainment entities.     

Core Responsibilities and Duties:

  • Leads the organization’s relationships with current retail partners including, but not limited to, Lids and MeiGray Sports
  • Oversees event execution of all retail initiatives including game nights, locker room sales and special events
  • Manages all elements of the organization’s internal merchandise procurement program, servicing all departments to ensure quality control, pricing and delivery efficiencies, and brand integrity
  • Serves as the organization’s retail point of contact with the National Hockey League and the Western Hockey League
  • Cultivates relationships with, and serves as the organization’s primary point of contact with external merchandise suppliers
  • Oversees and directs the organization’s game-used equipment program
  • Analyzes and evaluates the effectiveness of retail sales programs, methods, costs and results
  • Maintains department sales records
  • Participates in the development of annual retail business plans
  • Prepares regular status reports for executive management
  • Other duties as assigned

Supervisory Responsibilities:

  • Directly supervises game-used equipment program staff
  • Supervises relationship with all contracted retail partners

Qualifications:

  • Strategic thinking and planning abilities
  • Strong attention to detail
  • Passionate about the sports and entertainment industry
  • Excellent written and oral communication skills
  • Excellent presentation skills
  • Excellent organizational, planning and project management abilities
  • Excellent interpersonal skills
  • Strong knowledge of hockey
  • Expects highest quality performance from self and others
  • Results driven with ability to set and consistently deliver on priorities
  • High level of poise and professionalism
  • Ability to work long or unpredictable hours on weekdays, weekends and holidays as needed

Education and Experience:

  • Minimum of five years’ experience in retail industry, preferably entertainment and event related
  • Minimum three years’ experience managing supplier relationships
  • Experience in preparing and executing business plans
  • Strong budgeting and financial management abilities
  • Experience managing multiple functions simultaneously
  • Strong computer skills with proficiency in Microsoft Office
  • University degree in business or related field

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Internet Marketing
Web Developer - Pegula Sports & Entertainment (Buffalo, NY)

Overview

Pegula Sports & Entertainment is looking for a talented individual to join our team to coordinate all external marketing solutions (digital & mobile) as well as work with a team on internal initiatives. This individual will play a key role in developing full-circle web-based solutions working with analytics and content providers to create dynamic and highly-responsive websites and mobile campaigns across multiple business channels and brands.

Responsibilities:

  • Working with Business Solutions team, build campaigns/products across multiple brands to support marketing & sponsorship goals/objectives

  • Develop new and maintain existing landing pages, microsites, and web applications.

  • Implement design concepts and wireframes into standards compliant code.

  • Ability to understand and follow development standards and best practices.

  • Awareness of user-interface design and usability standards

  • Integrating data or user accounts between multiple systems for a client.

  • Integrating multiple databases and/or database types into one system.

  • Scaling an application and/or its hosting environment to support increases in traffic.

  • Implementing or working with content approval and staging workflows.

  • Migrating data, scripting migration of data.

  • Working with multiple delivery platforms such as mobile versus desktop.

  • Creating and implementing database schemas that represent and support business processes.

  • Working with Business Solutions team, champion data-driven decision making for existing and future campaigns/products.

  • Other duties as assigned/needed

Qualifications:

  • Bachelor’s degree from accredited college/university

  • 1 -3 years of relevant development/marketing experience

  • Knowledge of HTML5, CSS3, and JavaScript is required. Knowledge of SQL, C#, SharePoint, JQuery a plus.

  • Must be able to hand code. Experience with responsive design

  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely

  • Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure

  • Creative and proactive problem solver with a positive attitude

  • Self-motivated with ability to work well in teams and cross-departments

  • Flexibility in working extended hours including nights, weekends, and holidays as required


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Ticket Sales
Client Services Intern - St. Louis Blues (St. Louis, MO)

The St. Louis Blues/Scottrade Center seeks qualified candidates for the position of Client Services Intern for the summer starting around May 2016. The primary responsibility of this position is to assist in the service of Season Ticket and Premium Seating Clientele. This is an unpaid internship.

Essential Duties and Responsibilities:

  • Assist in client communications
  • Assist the sales department with preparation and implementation of special events
  • Preparation of sales collateral
  • Update customer database
  • Assist with benefits and services for suite holders
  • Staff game night special events
  • Perform other general office duties as assigned by Client Services Department

Qualifications:

  • Undergraduate or graduate student attending an accredited university, preferably with an emphasis in Sports or Recreation Management or another related field
  • A desire to gain experience in a professional sports and entertainment environment
  • Excellent communication, computer, and organizational skills
  • A strong work ethic
  • General office/administrative experience
  • Willingness to work some weeknights and weekends
  • Must be a team player

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Sales & Marketing: Game Operations/Presentation
Manager, Game Entertainment - Washington Capitals (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview:  Focus on the management of part-time game operations staff, anthems, intermissions and game day departmental needs to ensure an efficient and productive process.

Responsibilities:

  • Act as the primary floor manager for all Capitals home games, including managing game day staff and Red Rockers.
  • Manage seasonal activities, help create and maintain website & social media for Red Rockers.
  • Schedule Red Rockers members in relation to Capitals, Monumental Sports & Entertainment, and Third Party Events.
  • Assist in all offseason activities, including but not limited to entertainment squad tryouts.
  • Assist with all intermission entertainment, anthems, and special events for Capitals home games.
  • Work with the Game Entertainment Manager and Corporate Partnerships department on developing content to integrate the Capitals brand as well as the partner’s brand.
  • Maintain master schedule of game night activities, including preliminary, backstage, and in-game activities in relation to the Capitals.
  • Responsible for all inquiries, bookings, and game-day scheduling and assignments for part-time Game Operations staff.
  • Work closely with Game Operations interns to ensure that they remain on task in preparation for upcoming games.
  • Act as liaison with Game Entertainment Manager for all game night staff, including Red Rockers, Game Operations staff and other entertainment acts, interns, and hosts.
  • Assist Game Operations staff with day-to-day office duties.
  • Act as liaison for all Video Production elements including, but not limited to Marketing, Commercial Spots, and Corporate Partnership requests, and any other Video Production needs within Game Operations for Monumental Sports & Entertainment.
  • Related duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree.
  • Three plus years of experience in game operations, production, or sports management.
  • Working knowledge of the production industry, new equipment, and programs used to develop in-game content.
  • Prior experience creating game scripts & coordinating promotions, a plus.
  • Excellent verbal and written communications skills.
  • Hockey knowledge is preferred.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong knowledge of MS Office, including Word, Outlook, PowerPoint and Excel.
  • Ability to work nights & weekends required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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