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Current available jobs in Sales & Marketing:


» Director, Database Systems and Strategy - AEG Sports/Los Angeles Kings (El Segundo, CA)
» Manager, Corporate Partnerships - Anaheim Ducks (Anaheim, CA)
» Youth Hockey Development C.R.E.W. - Anaheim Ducks Hockey Club (Anaheim, CA)
» Backup Mascot - Arizona Coyotes Hockey Club (Glendale, AZ)
» Arizona Coyotes Foundation 50/50 Raffle Sellers - Arizona Coyotes Hockey Club (Glendale, AZ)
» Inside Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Vice President, Marketing - Arizona Coyotes Hockey Club (Glendale, AZ)
» Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)
» Account Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)
» Manager, Ticket Operations - BB&T CENTER (Sunrise, FL)
» Game Night Staff - Marketing & Promotions (part-time) - Boston Bruins (Boston, MA)
» Ticket Sales Manager - Boston Bruins (Boston, MA)
» Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)
» Group Event Specialist - Columbus Blue Jackets (Columbus, OH)
» Marketing Manager - Dr Pepper Arena - Dallas Stars (Frisco, TX)
» Website Manager - Dallas Stars (Frisco, TX)
» Marketing Manager, Social Media Events - Florida Panthers Hockey Club (Sunrise, FL)
» Fan Service Associate - Part Time - Los Angeles Kings (El Segundo, CA)
» Manager, Hockey Development - Los Angeles Kings (El Segundo, CA)
» Mascot Associate - Los Angeles Kings (Los Angeles, CA)
» Director, Partnership Sales - Los Angeles Kings (Los Angeles, CA)
» Sr. Manager, Strategy & Research - Email Marketing - Monumental Sports & Entertainment (Washington, DC)
» Account Executive - Nashville Predators (Nashville, TN)
» Ice Girl - New York Islanders (East Meadow, NY)
» Group Sales Specialist - New York Rangers (New York, NY)
» Youth Hockey Camp Counselor - New York Rangers (New York, NY)
» Scheduler and Events Coordinator, Rogers Place - Oilers Entertainment Group (Edmonton, AB)
» Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)
» Partnership Specialist - Oilers Entertainment Group (Edmonton, AB)
» Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)
» Coordinator, Business Services - Prudential Center and New Jersey Devils (Newark, NJ)
» Director, Marketing - Prudential Center and New Jersey Devils (Newark, NJ)
» Manager, Entertainment Marketing - Prudential Center and New Jersey Devils (Newark, NJ)
» Email Marketing Coordinator - Prudential Center and New Jersey Devils (Newark, NJ)
» Production Manager - Prudential Center and New Jersey Devils (Newark, NJ)
» 2016-2017 Tank Patrol Team Member - San Jose Sharks (San Jose, CA)
» Account Executive - St. Louis Blues (St. Louis, MO)
» Client Retention Executive - St. Louis Blues (St. Louis, MO)
» Manager of Ticket Sales & Service - St. Louis Blues (St. Louis, MO)
» Guest Service Intern - St. Louis Blues/ Scottrade Center (St. Louis, MO)
» Premium Sales Coordinator - TD Garden & Boston Bruins (Boston, MA)
» Consumer Business Intelligence Analyst - TD Garden/Boston Bruins (Boston, MA)
» Data Architect - TD Garden/Boston Bruins (Boston, MA)
» Mascot Coordinator - Washington Capitals (Washington, DC)
» Manager, Regional Sales - Washington Capitals (Washington, DC)



Sales & Marketing: Database Marketing/Analytics
Director, Database Systems and Strategy - AEG Sports/Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Director, Database Systems & Strategy will be responsible for the maintenance, management and development of all AEG Sports database systems and related applications, including data warehouse and Customer Relationship Management system. This person will be integral in working as a conduit between all departments within our teams and helping to better integrate data across the organization, including identifying ways to use data within our BI tools to help grow revenues or improve efficiency across all areas of our business.

ESSENTIAL FUNCTIONS:

  • Develop and implement the AEG Sports data strategies
  • Work with data warehouse provider to ensure all data is aggregated appropriately, that we maintain high standards of data quality and that all ETL processes are monitored and report accuracy is maintained
  • Manage the day-to-day operation of the existing database applications, work with suppliers and support database users for our teams
  • Develop and improve use of the CRM platform by all members of our organization, including additional staff training, feature development and reporting
  • Gather and document requirements for new database systems, enhancements to existing systems and vendor identification
  • Work on the development of customer segmentation strategies
  • Work with department heads to ensure all data needs are met
  • Work with other entities of our company to ensure that data back-up, security and recovery plans are set
  • Assist in the analysis of our data to improve sales and marketing performance, while looking for new opportunities to utilize our data for increased profitability
  • Assist in developing and maintaining effective team work within departments and offices of AEG worldwide
  • Undertake other duties as requested by the VP, Digital Strategy & Analytics
  • Lead the data structures and integrations of data within our Business Intelligence software to improve consumer modelling and reporting

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Knowledge and experience of automated data import and export processes

  • Experience with working with ticketing or transactional data

  • Excellent communication skills, both written and verbal and proven ability to form effective working relationships with all levels of staff

  • Team player who enjoys working in a high achieving and innovative environment, with a commitment to be top of class in sports

  • Demonstrated leadership abilities

QUALIFICATION STANDARDS

Education:

  • Bachelor of Arts/Sciences Degree (4-year) in a technical area   

  • Advanced degree preferred

Experience:

  • 7 years of related work experience

  • Administration and development of CRM platform such as MS CRM, Salesforce or Onyx.

  • Database design and structuring experience, with multiple years’ experience working with relational databases

  • Experience with writing queries in SQL, creating stored procedures, maintenance plans and database performance optimization  

  • Experience with a Business Intelligence software such as SAS

  • Experience with working with ticketing or transactional data

  • Excellent communication skills, both written and verbal and proven ability to form effective working relationships with all levels of staff

  • Team player who enjoys working in a high achieving and innovative environment, with a commitment to be top of class in sports

  • Knowledge and experience of automated data import and export processes

Preferred Qualifications:

  • Experience with AWS and Redshift

  • Familiarity with technologies like PostgreSQL, Apache Spark, Mongo or Hive a plaus

  • Experience in a professional sports environment

  • Familiarity with email marketing platforms like Adobe Campaign, Exact Target or Eloqua

  • Knowledge of data protection legislation

  • Structured, organized thinker, with a commitment to quality, who is proven to problem solving and critical thinking skills.

  • Management of staff


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Sales & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnerships - Anaheim Ducks (Anaheim, CA)

The Manager, Corporate Partnerships is a full-time opportunity focusing on selling partnerships inclusive of Honda Center events, The Rinks and other media and event based inventory as directed. There will also be the ability to sell Ducks inventory as a secondary focus.

Responsibilities Include:

• Lead all aspects of the sales cycle including prospecting, needs analysis, proposal development, negotiation, customer engagement and client relations.
• Create sales plans for Honda Center, The Rinks and event related assets and communicate including inventory creation, management, sales collateral, etc., and share those to the rest of the corporate partnership department.
• Establish new corporate partnerships and renew existing accounts in order to achieve annual revenue goals.
• Responsible for achieving established sales goals as set by management (both individual and team).
• Effectively prospecting (cold calling) local, regional and national companies for new business opportunities.
• Manage activity in CRM database to include sales and prospecting activity.
• Work closely with all other departments to identify and achieve cross departmental revenue generation ideas.
• Ability to comprehend sponsorship contracts at a professional level.
• Communicating with the Partnership Activation Department to ensure fulfillment of partnership elements.
• Host and entertain prospective and current clients in suite and hospitality areas.
• Responsibility over financial collections for each account sold.
• Assist in creating new partnership opportunities and the enhancement of sponsorship inventory and sales collaterals.

Specific Qualifications/Abilities:

• Bachelor’s Degree from an accredited four year college or university or equivalent experience.
• Minimum of two (2) years prior sales experience selling to high-end clientele; preferably in a professional sports or entertainment environment.
• Ability to effectively prospect companies for qualified sales leads and to call on executive level decision-makers for new business opportunities.
• Excellent communication skills, both written and verbal.
• Flexible schedule with the ability to work nights, weekends and some holidays as required.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of two years of direct sales experience?


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Sales & Marketing: Fan Development
Youth Hockey Development C.R.E.W. - Anaheim Ducks Hockey Club (Anaheim, CA)

This is a part-time, seasonal position within the Fan Development Department.  The Anaheim Ducks prefer individuals that have a passion for the sport of hockey and are committed to being part of its growth within Orange County and the greater Southern California region.  C.R.E.W. members will be responsible for support, instruction and implementation of various youth hockey initiatives including but not exclusive to; ball hockey, roller hockey, ice hockey, and educationally focused events.  

Duties/Essential Functions:


• Implementation and instruction of the S.C.O.R.E. Street Hockey program. Teaching students street hockey fundamentals and safety practices at instructional sessions at school sites.  C.R.E.W. members will load necessary equipment and direct instruction for each session.
• Implementation and instruction of the G.O.A.L. SCORE-a-GOAL program. Teaching students ice and roller hockey fundamentals and safety practices at instructional sessions for schools at local Rinks locations. C.R.E.W. members will gather equipment, outfit student participants, and direct on-ice/rink instruction.
• Assist with preparations, support, and implementation of I3 roller hockey matches at various rinks throughout Orange County.  
• Assist with various school based events including assemblies, “open house” programs, Reading Is The Goal Day, and the Anaheim Ducks Power Play initiative.  C.R.E.W. duties will include but not be limited to set up of audio/visual equipment, street hockey equipment, etc.
• Drive Ducks “Promotional Vehicles” to and from events. Make sure vehicles are fully stocked with necessary items for event and unloaded at the conclusion of the event, ensuring that the vehicles are kept clean at all times.
• Assist with organization and maintenance of the Fan Development storage unit(s).
• Assist with other tasks as needed.  

Specific Abilities:

• Bronze-level (2+ years) ice or roller hockey experience required
• Organized with the ability to multi-task and problem solve in a fast paced work environment
• Hard working, detail oriented and results driven
• Ability to be a team player and enjoy working in a team environment
• Excellent interpersonal skills
• Passionate about the Anaheim Ducks and the sport of hockey
• Previous experience working with elementary aged students preferred (camp counselor, coaching, teaching)
• Previous marketing/promotional/event experience preferred


Qualification Standards:

• High school diploma or equivalent
• Possess a valid California driver’s license, automobile liability insurance and a good driving record.
• Flexible schedule – Must be able to work some nights/weekends and holidays as required.
• Requires prolonged standing; ability to lift and carry up to 40 pounds.
• Must be willing and able to work in outdoor conditions.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have two or more years of ice or roller hockey experience?


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Sales & Marketing: Mascot
Backup Mascot - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:               Backup Mascot Performer

Department:          Community Relations

Reporting:             Mascot Coordinator

Job Summary

The Arizona Coyotes are looking for a dependable backup performer to contribute to our mascot program. If you think you can give our fans and community something to howl about as the playful, outgoing and loyal mascot of our franchise, please consider joining us as we promote the Coyotes brand and grow the game of hockey.

Tasks and Responsibilities:

• Enthusiastically serve as a positive team ambassador of the Arizona Coyotes brand at mascot appearances as requested by the Mascot Coordinator

• Collect and relay all necessary statistics and media from appearances

• Maintain high level of professionalism when representing the Arizona Coyotes and team partners

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

• Strong understanding of mascot conduct and technique

• Excellent non-verbal and interpersonal skills

• Above-average level of creative energy and spontaneity

• Ability to handle strenuous physicality of mascot performance for up to 60 minutes

• Friendly, professional demeanor and ability to interact with children and adults in various settings

• Punctuality at all appearances and a reliable form of transportation

• Flexible availability including weekends and holidays

• Understanding of social media platforms and trends

• Ability to successfully complete all pre-employment screenings

Education

• Undergraduate degree; emphasis in Communications or Marketing is a plus

Experience:

• Prior experience as a mascot or performer, preferably in sports industry

• Training in improvisation, dancing, or performing arts is a plus

• Intermediate ice skating ability and basic knowledge of the game of hockey is a plus


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Sales & Marketing: Community Relations
Arizona Coyotes Foundation 50/50 Raffle Sellers - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                    Arizona Coyotes Foundation 50/50 Raffle Sellers

Department:               Arizona Coyotes Foundation

Reporting:                  Manager, Arizona Coyotes Foundation

Job Summary

The Arizona Coyotes Foundation 50/50 Raffle Seller will play a crucial role within the organization’s game day operations. During each home game, 50/50 raffle tickets are sold to fans at Gila River Arena with the proceeds benefiting the Arizona Coyotes Foundation. This position requires an outgoing, high-energy and enthusiastic personality as sellers will be asked to approach fans attending the game on the concourse and suite levels. This is a great part-time job for someone eager to break into the industry and gain experience in sales and working with a non-profit agency.

Tasks and Responsibilities:

• Manage pre-game set up for designated raffle tablets.

• Comfortably handle large cash transactions, credit card machines and the sale and distribution of 50/50 raffle tickets throughout your work shift.

• Work to engage fans and staff to spread awareness of the 50/50 raffle program and the Arizona Coyotes Foundation by approaching fans.

• Problem solve quickly and efficiently. Answer questions fans may have about the 50/50 raffle program.

• Responsible for meeting and/or exceeding designated sales goals per game.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Must be 18 years of age or older.

• Prior cash handling experience required.

• Ability to interact positively with large fan base and work independently.

• Self-starter who will consistently challenge oneself to increase their individual 50/50 raffle ticket sales.

• Strong interpersonal and verbal communication skills.

• Strong sales skills; a background in sales or marketing is strongly encouraged.

• Candidate must be willing to work nights, weekends and holidays as necessary. Shifts are approximately 5 hours each and take place during Arizona Coyotes home games.

• Must be able to stand/walk for long periods of times. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Candidate will be subject to a background check and credit check.

Education and Formal Training:

• Must have a High School Diploma or equivalent education.

Experience:

• Prior cash handling experience required.

• A background in sales or marketing is strongly encouraged.

Material and Equipment Used:

• Tablets and other Credit Card processing devices as assigned.


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:               Inside Sales Representative

Department:         Ticket Sales & Service

Reporting:             Manager, Inside Sales

Job Summary

Under the direction of the Manager, Inside Sales, the Inside Sales Representative is responsible for selling and servicing new accounts, and creating new programs to increase both Season and Group ticket sales. The Inside Sales Representative position will work closely with our full time Business Development & Group Sales teams. This position is part time/hourly working up to 29.5 hours per week. Please note that benefits are not provided with this position.

Tasks and Responsibilities:

• Sell Arizona Coyotes and Gila River Arena ticket products including group tickets, season tickets, partial & mini plan packages and individual event ticket products.

• Build relationships to provide repeat business while maximizing cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (80) out of season and (65) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other related lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all sales touch-point activities within the CRM system.

• Engage fans on game nights at the Ticket Sales Central and or upper level tables to build database and to support ticket sales promotional initiatives.

• Other duties as assigned.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Excellent communication skills, both written and oral. Effective listener.

• Ability to handle multiple projects and relationships.

• Effective time management skills. Detail oriented and organized.

• Natural aggressive approach and positive attitude.

• Passion and a commitment to achieve target sales and impact our business.

• TEAM oriented.

• Self-motivated – Self Starter. Highly motivated with a desire to be successful.

Education and Formal Training:

• College degree preferred.

Experience:

• Six (6) months sports related internship preferred.

Material and Equipment Used:

• Daily use of Ticketmaster, CRM, Archtics software and Excel.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you looking to begin a career in Ticket Sales with the Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Marketing
Vice President, Marketing - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                     Vice President, Marketing

Department:               Marketing

Reporting:                  Chief Operating Officer

Job Summary

The Vice President, Marketing is responsible for creating and implementing an agreed upon comprehensive marketing strategy for our sports business. Specific areas of focus include market research and analytics, promotions, database and e-marketing as well as overall brand development, advertising, media planning/buying, graphic design, and interactive marketing.

Tasks and Responsibilities:

• Develop short and long-term marketing and advertising strategies for the Arizona Coyotes in collaboration with leadership from the revenue generating departments in the organization.

• Maximize overall revenue potential by developing initiatives to support new revenue opportunities, particularly those designed to increase event attendance, corporate partnership sales, premium sales, retail, and new media initiatives.

• Develop and administer quality database-building strategies and programs which result in positive ROI.

• Develop and execute comprehensive and creative marketing plans and programs to maximize sales and revenue objectives for the organization in all areas of Marketing.

• Oversee the preparation and administration of departmental operating budgets.

• Interact with all departments to contribute to the analysis, development and implementation of all marketing and sales campaigns.

• Oversee relationship with all agencies, consultants and partners.

• Oversee development and production of marketing and sales collateral materials consistent with brand and creative initiatives.

• Work in conjunction with Corporate Partnerships to support partner activation strategies, partner POS promotions, partner game presentation initiatives, and partner advertisements in print, digital, social and online capacities. Also support the creative needs of Corporate Partnerships including presentation mock ups, year-in-review documents and client needs as determined.

• Work closely with Ticket Sales and Premium Sales to develop all collateral (Season, Group, Partial Plan, and Premium) and implement all sales and marketing promotions related to delivering positive results.

• Develop all individual sales strategies and tactics in order to maximize ticket sales and premium revenues. • Work in conjunction with Client Services to develop and implement Thank You Campaigns, Ticket Packaging and all other retention initiatives and strategies.

• Work in conjunction with the Broadcast Department and other partners on fully integrating marketing campaign into their production efforts.

• Work in conjunction with Event Presentation in overseeing the development, planning and implementation of marketing campaign into all game, event and entertainment elements.

• Develop and maximize promotional relationships with media outlets, promotional partners and broadcast partners.

• Oversee advertising function, including digital, television, billboard and radio advertising.

• Recruit, manage, supervise, motivate and provide leadership to direct reports in the Marketing department through performance management, training, coaching and development.

• Represent Marketing at NHL league meetings and regional workshops/conferences.

• Other duties as assigned.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Proven leadership and management skills.

• Strong communication and teamwork skills.

• Strong analytical skills.

• Ability to prioritize multiple tasks, effectively respond to office workflow issues, demonstrate accurate judgment of needs for support services, possess effective written and oral communication skills, actively support the team approach, be a self-starter.

• Able to work flexible hours including working nights, weekends and holidays.

Education and Formal Training:

• Bachelor’s degree from a four-year college or university required.

Experience:

• Minimum five (5) years of marketing, analytics, or digital sales experience required.

• Experience in the sports industry, with live entertainment venues, or social media/digital marketing a plus, but not a requirement.

• Proven track record of operating as an integral part of a senior management team contributing to the overall strategic direction of the organization beyond communications and marketing.

• Strong communication and teamwork skills.

• Strong analytical skills.

• Database marketing and/or research experience (sports marketing experience preferred)

• Proven success in building a sports league or multi-faceted organization across all forms of media.

• Self-confident, outgoing, well-organized personality who is a self-starter.

Material and Equipment Used:

• CAN SPAM, TCPA, CASL, PCI DSS, National Do Not Call Registry • Oracle Eloqua • Microsoft Dynamics CRM


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Sales & Marketing: Ticket Sales
Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                   Ticket Sales Representative

Department:             Ticket Sales

Reporting:                 Director, Business Development

                      

Job Summary:

Under the direction of the Director, Business Development, the Ticket Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase both Season & Group ticket sales for the Arizona Coyotes, arena events, and other properties. Perform basic office functions as needed. Please Note: The Ticket Sales Representative position has consistently been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourlyworking up to 29.5 hours per week plus commissions.

Key Tasks and Responsibilities:

• Sell ticket products including group tickets, season tickets, partial & mini plan packages, and individual event ticket products for the Arizona Coyotes, Gila River Arena, and other properties.

• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all Sales touch-point activities within the CRM system.

• Engage fans on game nights at the Sales Center to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

• Excellent communication skills, both written and oral

• Manage multiple relationships well

• Detail oriented and organized

• Aggressive, competitive and committed

• Highly motivated with a desire to be successful

• Effective time management skills

• Teamwork

Education and Formal Training:

• College degree required.

Experience:

• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:

• Daily use of Ticketmaster and Archtics software as well as Excel, Word, and Microsoft CRM

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you interested in beginning your career path in sports with the Arizona Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Ticket Sales Management
Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be a global leader in Sports and Entertainment”

Mission Statement: “We deliver I Remember Moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

Role Summary:

Reporting to the VP, Ticket Sales and Service, the Manager, Group Sales is responsible for leading and managing all group Sales efforts for the Bakersfield Condors. In addition, this role will be responsible for creating and building relationships with new and existing group sales clients and prospects.

Core Responsibilities and Duties:

  • Responsible for achieving and surpassing personal sales targets
  • Management of sales team in addition to
  • Prospecting phone calls
  • In-game visits
  • Referrals for new business
  • Customers service and follow up
  • Planning and execution of group sales experiences
  • Day-to-day management and training of Group Sales Account Managers to ensure monthly and annual targets are hit
  • Assisting VP in running the weekly Ticket Sales and Service meeting
  • Running the weekly Group Sales Meeting
  • Responsible for weekly reporting of calls, meetings, sales and other pertinent metrics to the VP
  • Assisting on outside sales calls with Account Managers
  • Participating in Weekly TSS call with OEG Director, Ticket Sales
  • Assisting with lead generation for Group Sales reps
  • Managing creative service requests for group sales initiatives
  • Regular performance feedback for Group Sales reps
  • Working with Coordinator, Ticket Operations to ensure all group holds are in place and all group tickets are printed
  • Responsible for the game night staffing plan for group sales executions
  • Creating a year-long group sales plan and individual business plans for each Group Sales rep, including a renewal plan for the following season
  • Managing Group Sales asset inventory and work with VP, Operations to ensure all Game Presentation elements from groups are built
  • Planning new and creative group night opportunities for the Account Managers to execute
  • Researching best practices for Group Sales

Education, Experience and Skills:

  • Post-Secondary Degree or Diploma in Business or Sports Management is preferred
  • 3-5 Years of Group Sales, Ticket Sales or Sales Management experience is required
  • Proven Ability to meet and exceed sales targets
  • Requires strong verbal and written communication skills
  • Basic computer skills, including Microsoft Office, ticketing software and CRM
  • Proven ability to achieve and surpass sales targets
  • Excellent organizational, planning and project management abilities
  • Ability to prioritize workload and solve problems quickly
  • Event planning / management skills are an asset
  • Display integrity, honesty, loyalty and reliability
  • Willing to work All Bakersfield Condors games and some community and member events
  • Will require access to a vehicle and a valid drivers’ license

Next Steps:

Only those individuals moving forward in the hiring process will be contacted.


Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Sales
Account Manager, Group Sales - Bakersfield Condors (Bakersfield, CA)

Reporting to the Vice President, Ticket Sales and Service, the Account Manager, Group Sales is responsible for creating revenue primarily through the sale of group tickets and ticket packages for the Bakersfield Condors.

Core Responsibilities and Duties:

  • Ability to meet and exceed personal sales target for Group Tickets and Ticket Package sales
  • Creating and building relationships with new and existing clients and prospects
  • Responsible for prospecting using phone calls, e-mail and social media
  • Responsible for face-to-face meetings and in-game visits with clients
  • Planning and execution of in-game Group Sales experiences
  • Attend afterhours networking events

Education, Experience and Skills:

  • Degree or Diploma is an asset
  • 1-3 years of Sales experience in a sports environment is an asset
  • Must have a strong sales strategy with persistence and creativity
  • Must be have strong relationship building skills with external customers
  • Basic computer skills, including Microsoft Office
  • Must have effective oral and written communication skills in addition to a strong telephone presence.
  • Be willing to work weekends and evenings; all Bakersfield Condors Games and various events.
  • Must have access to a vehicle and a motor vehicle license
  • Experience with CRM software is an asset

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Ticket Operations
Manager, Ticket Operations - BB&T CENTER (Sunrise, FL)

POSITION TITLE:    Manager, Ticket Operations

DEPARTMENT:        Ticket Operations

REPORTS TO:           Sr. Director, Ticket Operations  

JOB DESCRIPTION / REQUIREMENTS:

  • Manage event manifests and event creation for all BB&T Center events.
  • Manage Inventory for all BB&T Center events.
  • Liaison with Ticketmaster and event promoters as it relates to all BB&T Center events.
  • Assist with BB&T Center event settlements.
  • Manage Archtics ticketing system and all ticket processing, including Group and Internal Ticket Orders.
  • Responsible for training the sales and service staff on Archtics processing.
  • Manage all part-time event day staff; including training and staffing.
  • Manage the printing and distribution of all internal ticket orders for BB&T Center events.
  • Assist with the yearly rollover and invoicing of Florida Panthers Season Tickets.
  • Order all Will Call envelopes, Ticket Stock, and Office Supplies.
  • Fulfill other duties assigned by the Sr. Director and Director of Ticket Operations.

QUALIFICATIONS:

  • Minimum of 3 years Ticket Office Management experience required.
  • Strong understanding of Ticketmaster Host and Archtics system required.
  • Knowledge of all Microsoft Office programs required.
  • Knowledge of CRM Dynamics preferred.
  • Strong attention to detail, excellent communication skills, extensive customer service skills required.
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast paced environment.
  • Ability to work flexible hours including nights, weekends, and holidays.

No phone calls please. Candidates must be authorized to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2-3 years of Ticket Operations experience? Please describe.
2. Do you have previous experiences working directly with event promoters on concerts, family shows, etc? Please describe
3. Are you authorized to work in the United States?


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Sales & Marketing: Game Operations/Presentation
Game Night Staff - Marketing & Promotions (part-time) - Boston Bruins (Boston, MA)

About Us: The Boston Bruins are an Original Six franchise in the National Hockey League with a storied history going back to 1924. They have won 6 Stanley Cup championships and have had the numbers of 10 former players retired. In addition, the Bruins have had over 52 former players/coaches named to the Hockey Hall of Fame. Visit the Boston Bruins’ website at http://www.bostonbruins.com

Your Role: Act as promotional support during all Boston Bruins home games and events. Assist the Marketing, Boston Bruins Foundation, Corporate Partnerships, Sales and Community Relations departments with in-game activities, special events and appearances. Responsibilities include interacting with fans, preparing giveaways for in-game use, completing all of game day setup, assisting with crowd interactive games, and escorting Blades as well as Bruins Ice Girls at appearances and events. The successful candidate will act as a promotional and goodwill ambassador for the Boston Bruins Hockey Organization. Other duties as assigned.

Our Expectations: Excellent customer service skills and basic knowledge of the Boston Bruins. Must be reliable, honest and have strong communication and interpersonal skills. Must have the ability to prepare event set-up and break down as well as work a flexible schedule including nights, weekends and holidays.

Qualified applicants are required to work all game days and major team events. Applicants are also required to provide their own transportation to and from work as well as determine their own parking arrangements.

*Please note, these Game Night Staff roles are for the 2016-2017 season, and will officially begin in September 2016. 


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Sales & Marketing: Ticket Sales Management
Ticket Sales Manager - Boston Bruins (Boston, MA)

Position Summary:

Oversee all aspects of the Ticket Sales Representative Department ensuring maximum efficiency, profitability, and achievement of set revenue goals.  Hire, train, supervise, manage, motivate and provide leadership to Ticket Sales Representative sales staff on proper sales techniques and strategies to maximize the selling of Bruins season tickets, partial plans, Bruins and TD Garden group sales.

Additional Responsibilities:

Collaborate with Director of Ticket Sales in creating an environment that will promote optimum selling and ensure the sales force has every opportunity to maximize sales and revenue for the ticket sales department. Assist Director of Ticket Sales with recruitment and staffing. Assist and mentor sales staff during outside appointments, meetings, and at games; provide daily coaching, leading by example

Actively seek and delegate lead-generating opportunities at community events, social and civic activities, or requests. Assist Director of Ticket Sales with strategy, budgeting, pricing etc. Compile weekly sales report including sales revenue, call volume, number of meetings, and monthly milepost tracking individual progress and achievement. Monitor submission of sales documents to ticket office and ensure established procedures are followed

Manage and oversee day-to-day operations of TD Garden VIP products for Boston Bruins, Boston Celtics and TD Garden events.  Facilitate TD Garden VIP sales processes, including but not limited to: pricing, communications and inventory. Create and implement new and innovative packages/prices and ideas to maximize sales and revenue for all of the TD Garden VIP products.  Collaborate with the Boston Celtics and outside promoters as necessary to achieve and allign sales goals and initatives. Promote and market TD Garden VIP products to prospective clients to attain sales goals, maximize sales revenue and maximize profitability.  Generate leads for TD Garden VIP products by conducting research and working directly with Marketing to maximize sales calls, revenue, profitability and maximization VIP products exposure. Develop and maintain client lists, contact information, sales goals, sales figures, and all other data consistent with optimizing strategic goals and initiatives.

Schedule Ticket Sales staff to ensure maximum productivity during both day and evening shifts including game nights. Prepare, review, and monitor the sales budget to identify trends, and variances for budgetary projections, as well as provide weekly sales reports to management team. Direct and oversee the customer service functions for Group Sales Account Executives to optimize customer service and maximize guest interactions. All other duties as assigned.

Qualifications:

  • Bachelor's degree with 5+ years experience in ticket sales for a sports team or entertainment arena.
  • Management experience preferred as this position oversee's 4-5 full-time group sales representatives.
  • Proven ability in uniting teams toward a common goal.
  • Excellent communication skills, specifically one-on- one, oral and written.
  • Excellent people skills and motivational skills.
  • Ability to manage revenue and expense budgets.
  • Ability to handle multiple tasks and prioritize goals.
  • Strong computer skills; and ability to work long and irregular hours.

  


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Sales & Marketing: Ticket Sales
Sales Associate, Inside Sales - Carolina Hurricanes (Raleigh, NC)

The primary focus of this position is to develop you into a sales professional who will sell all ticket related products for the Carolina Hurricanes.  The emphasis will be on Full Season, Partial Plan packages and Groups.   One of the primary objectives of the Inside Sales Department is to develop future sales executives and leaders inside our organization. We are committed to providing members of our team with a strong foundation upon which you can build a career in the sports industry. You will benefit from an on-going training program where you will learn best practices, sales techniques and valuable skills that will help you be successful. 

Please note: this is a 9-month sales development program that will provide you the opportunity for promotion to a full time, senior level sales position. 

Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to full and partial season ticket packages and group ticket packages
  • Make 85+ cold calls/day from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking, social selling and effective research
  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
  • Represent the Hurricanes professionally on game night while interacting with clients and prospects at Hurricanes sales tables or seats visits.

Qualifications

  • Bachelor’s degree preferred
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Past experience or internships with a team, college or in the sales industry is preferred
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 
  • Must pass a criminal background check

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you had an internship or other past experience with a professional sports team or college athletics?
3. Do you have previous sales experience? If so, explain.


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Sales & Marketing: Ticket Sales
Group Event Specialist - Columbus Blue Jackets (Columbus, OH)

Department: Ticketing

Supervisor: Manager of Group Sales

Location: Columbus, OH

Summary

Drive ticket revenue for the Columbus Blue Jackets through the sale of group tickets and single game premium hospitality areas by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Sell Columbus Blue Jackets ticket options including group tickets, single game premium hospitality areas and season ticket packages.

Sell premium hospitality areas for Nationwide Arena concerts and family shows.

Annually renew assigned accounts.

Build and strengthen relationships with key decision-makers among local, regional and national companies by fostering trust and collaboration.

Execute pro-active and personal touch points with customers and prospects, including but not limited to, outbound phone calls, e-mail correspondence, in-arena and out-of-office appointments, and interaction at exclusive customer events and home games.

Create customized group outing packages by leveraging the Blue Jackets fan experience packages, private meeting space or premium hospitality areas.  

Generate leads independently through prospecting, canvassing, networking and referrals.

Maintain complete and accurate computerized records of all client interactions in the CRM database.

Work home games and other events to support ticket sales initiatives; this position requires working occasional weekday and weekend evenings and occasional holidays. 

Propose creative ideas to the Ticket Sales & Service leadership team to enhance all aspects of the customer experience, including new benefit programs, special events and fan experiences.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.

Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university in business, sport management/marketing or similar field; and at least two years related sales experience.

Computer Skills

To perform this job successfully, an individual should preferably have knowledge of Microsoft CRM, Ticketmaster and Archtics.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a U.S. citizen, permanent resident of the U.S. or otherwise authorized to work in the United States?


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Sales & Marketing: Advertising/Agency
Marketing Manager - Dr Pepper Arena - Dallas Stars (Frisco, TX)

To apply for this postion, please use the following link:  Teamwork Online

JOB SUMMARY: 

Responsible for all marketing, promotion, new media, community development, media buying, and event support for Dr Pepper Arena. Areas of concentration will include but are not limited to database assistance, website management, social media management, graphic design needs, and execution of successfully promoting a wide variety of events held at Dr Pepper Arena.

ESSENTIAL FUNCTIONS:

  • Establish and maintain databases gathered for Arena and event marketing efforts.
  • Update and maintain content daily for Dr Pepper Arena’s website.
  • Manage social media content for Dr Pepper Arena daily while consistently growing the number of followers and executing creative promotions.
  • Implement advertising campaigns and use of promotional components as required.
  • Maintain database of promotional and ticket trade inventory and distribution.
  • Interact with other internal departments regarding in-area marketing and advertising components.
  • Create event announcements and pre-sale documents for upcoming events.
  • Maintain database of past ticket purchasers.
  • Compile post-event marketing and sales re-caps for all third party events.
  • Other duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

  • Bachelor’s degree
  • A minimum of 2 years’ experience in the live entertainment industry, dealing specifically with event marketing, social networking, media buying, and graphic design.
  • Ability to multi-task, handle multiple projects simultaneously, and work under tight deadlines a must.
  • Ability to effectively communicate with other departments and vendors.
  • Excellent knowledge of word processing, spreadsheets and databases.
  • Understanding of market research, revenue-generating programs, database development and management, and e-marketing strategies.
  • Understanding of advertising, media planning/buying.
  • Knowledge of special event planning and execution, as well as event marketing and grassroots marketing strategies.
  • Strong verbal and written communication skills.
  • Working knowledge in Microsoft Word, Excel, PowerPoint.

PREFERRED EDUCATION AND EXPERIENCE:

  • College degree in Fine Arts strongly preferred.
  • Writing, editing and proofing skills a plus.
  • Working knowledge of HTML, Archtics, Microsoft Access, Adobe Creative Suite.
  • Extended working hours periodically required as directed by business needs.

Physical Demands and Working Environment

While performing the duties of this job, the employee is required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

To apply for this postion, please use the following link:  Teamwork Online


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Sales & Marketing: Marketing
Website Manager - Dallas Stars (Frisco, TX)

To apply for this positon, please follow this link: Teamwork Online.

JOB SUMMARY: The website producer is responsible for development and management of DallasStars.com including design (within NHL-provided platform), marketing content, editorial posting, and fulfillment of locally-generated online advertising.

ESSENTIAL FUNCTIONS:

  • Create and maintain pages and other elements from every department in the organization, including Dallas Stars Ice Girls microsite, Dallas Stars Foundation microsite, and StarCenters microsite.

  • Ongoing, timely updates of content and design of DallasStars.com and associated microsites, ensuring they meet the objectives established by the organization

    • marketing communications including those designed to drive ticket sales, event and arena information, and online promotions

    • latest ws stories from DallasStars.com writers and reporters

    • hockey-related information including press releases, news, injury updates and statistics

    • in-game coverage and recaps, in concert with NHL updates

    • Be available at a moment’s notice when news breaks and it must be updated on the website.

  • Game Night duties:  Update scores for first news panel on the site, update photos, game recap, and create video tray following victories.

  • Create and implement a variety of website contests, whether sponsored or team-initiatives only, to engage with fans and generate leads. 

  • Manage games/contests hosted on the website and prize distribution.

  • Maintain an excellent working relationship with NHL web producers and ensure the club is taking advantage of all opportunities available for its online activities, while keeping the league informed of the club’s needs and priorities.

  • Reporting and analysis of website metrics (traffic, engagement, league best practices, ad impressions from NBC via NHL), etc. 

  • Create and assist with fulfillment of select sponsorship elements, including addition and removal of online banner ads and video ads, along with development and implementation of contests and promotions.

  • Work with Stars graphic designers to fulfill banner ad and other graphics needs, both internal (marketing messages, lead generation contests) and external (sponsor ads), as well as providing supplementary graphic support for web-based elements.

  • Other duties as required.

REQUIRED EDUCATION AND EXPERIENCE:

  • College degree and minimum of five years relevant experience required

  • Strong knowledge of HTML, CSS, and experience using content management systems

  • Expert skills with website architecture, topography, design and implementation

  • Proficiency in Adobe Photoshop a plus

  • Experience in MLB, NBA, NFL, NHL or professional sports media preferred (collegiate, other professional/minor league sports, or similar event-related business experience considered)

  • Hockey knowledge preferred

  • Thorough knowledge of digital platforms, including website, mobile applications/communications and web and e-mail based marketing

  • Superior writing and editing skills

  • Excellent time management and project management skills

  • Superior organization and ability to manage multiple projects

  • Detail oriented, particularly under deadlines

  • Fosters and works within a team environment

  • Willing to work a flexible work schedule, including evenings and weekends, in a non-traditional, fast-paced environment

Physical Demands and Working Environment:

While performing the duties of this job, the employee is required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

To apply for this positon, please follow this link: Teamwork Online.


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Sales & Marketing: Media Buyer/Trafficking
Marketing Manager, Social Media Events - Florida Panthers Hockey Club (Sunrise, FL)

Job Title: Marketing Manager, Social Media Events

Department:  Marketing

Reports To:  VP of Marketing

Classification: Non Exempt

 

Summary:  

Responsible for administration of the social media marketing and promotional activities associated with events and other similar business at BB&T Center.

 

Essential Duties and Responsibilities: include the following, other duties may be assigned:

  • Partner with the Marketing Director, VP Marketing to develop Social Media plans for BB&T Center

  • Consult on marketing plans and media plans for BB&T Center events

  • Create and manage brand voice on new and existing Social Media platforms

  • Monitor BB&T Center Social Media networks; manage the scheduling of posts and respond and communicate with fans directly

  • Respond to current trends in social media to develop an effective marketing strategy

  • Research new Social Media networks to determine how each fit into the overall Social Media strategy

  • Provide competitive intelligence around competitors' social activities

  • Research, develop and implement new opportunities and strategies across the business

  • Identify, capture and implement Social Media content

  • Analyze Social Media mediums through monitoring tools and provide meaningful analytics regarding community growth and engagement

  • Perform all aspects of data mining and reporting specific to Social Media campaigns
    Assist in PR activities around BB&T Center events

  • Manage internal marketing assets for all BB&T Center events including Marquees, digital video boards, posters, developing new ideas to promote BB&T Center events

  • Manage special programs and promotions for the Florida Panthers, such as the Guest Chef program

  • Perform other functions and activities as directed

Qualifications/Knowledge/Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   The employee should also have the following qualifications:

  • Bachelor’s Degree in Communications, Marketing or Public Relations

  • Minimum of two+ years social media marketing experience

  • Work related experience in the entertainment industry; i.e. television/media, radio, etc.

  • Arena or Venue marketing experience preferred

  • Solid knowledge of market and media buying, planning is a must

  • Concert Industry knowledge/background required

  • Power user of social media tools with a solid understanding of how to drive consumer engagement within online social networks

  • Strong quantitative and analytics skills 

  • Ability to thrive in a team environment, possess a positive, ‘can do’ attitude and be driven to achieve results

  • Proficiency in Microsoft Office and Adobe Creative Suite applications

  • Flexible and reliable team player, both within the Marketing Dept. and throughout the organization

  • Strong communication and interpersonal skills

  • Ability to identify opportunities and capitalize on them

  • Excellent problem solving skills

  • Must be able to work flexible hours including, nights, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. I have created content strategies and content for social media platforms including Facebook, Twitter and Instagram
2. I have experience using web and social media publishing tools
3. I understand that this position is for creating content for BB&T Center events and not directly for the Florida Panthers


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Sales & Marketing: Ticket Sales
Fan Service Associate - Part Time - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Los Angeles Kings are seeking positive and motivated individuals looking to begin their career in sports. Each Fan Service Associate is responsible for assisting the LA Kings Sales and Service staff with game day responsibilities, and sales and service support. The Fan Service Associate position will begin in mid to late August and continue for the entire regular season ending in early April. Post-Season hours may be scheduled on a case by case basis. Associates should be prepared for flexibility in their schedule with in office and game day hours. This is a part time position.

ESSENTIAL FUNCTIONS:

Duties include but are not limited to:

  1. Supporting the LA Kings Sales and Service Department in office

    • Responsible for servicing and building Season Ticket Member Wait List

    • Sell all LA Kings ticket initiatives and campaigns

    • Work alongside Account Executives to provide excellent customer service to existing and new clients

    • Outbound prospecting calls to assigned lead pool

  2. Supporting Kings Sales and Service Department at LA Kings Home Games

  3. Assisting with the fulfillment of game night Royal Experiences

  • Zamboni Riders, Photo on ice, Shot on Goal, penalty box, and more

     4. Assembly of game night Sales and Service area

  • Print sales collateral, set up lower sales booth, set up monitors and laptop

    5. Becoming familiar with the culture and roles within a professional sports organization

  • Work closely with Kings Sales and Service staff and gain valuable work experience

     6. Supporting and assisting at all LA Kings Events

  • LA Kings 5K, Meet the Players, Tip a King, etc.

SUPPORTIVE FUNCTIONS

In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by Supervisor.

  • Provide excellent customer service to all internal and external employees/clients
  • Assist with general office duties and projects as needed
  • Communicate with/support departments as assigned by management
  • Execute special projects as assigned by management

 SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Uphold a strong work ethic
  • Ability to follow direction
  • Create positive and strong working relationships
  • Assertive, persistent and results oriented
  • Possess strong written and verbal communication skills
  • Knowledge of computer programs such as Microsoft Office and Outlook (Ticketing Platforms preferred, but not required)
  • Ability to multitask and consistently re-prioritize based on sales department needs
  • Eagerness to learn
  • Possess a strong interest in sales
  • Motivated to have a career in Sports Sales and Service

QUALIFICATION STANDARDS

 Education:

  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities. BA from a 4-year college preferred.

Experience

  • Previous experience in client sales and service is preferred, but not required.

 


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Sales & Marketing: Fan Development
Manager, Hockey Development - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Manager of Hockey Development is a full-time Business Operations team member who oversees the daily functions of the Hockey Development Department.  The manger directly oversees and guides four full time Account Executives, two full time Coordinators, and a 20 person part time event staff to achieve departmental and organizational revenue and non-revenue goals.

ESSENTIAL FUNCTIONS

  • Assist Director of Hockey Development in developing hockey in the Los Angeles area and achieving departmental revenue goals.  Assist Director of Hockey Programming and Curriculum in developing and implementing a training curriculum to improve the skill set of all area players and coaches.

  • Assist Director of HD in tracking departmental budgets.  Responsible for achieving budgets goals for individual events and programs.

  • Track hockey event and program revenue.  Conduct twice monthly Goal Setting Meeting with the two HD Event Account Executives to ensure events meet budget and that the department is on track to meet event revenue goals.

  • Track ticket sales revenue for the HD Department.  Oversee all ticket sales initiatives to the local hockey community.  Conduct weekly Goal Setting Meeting with two HD Rink Account Executives to ensure department is on track to meet all ticket sales goals.

  • Work with Director of HD to assign all Account Executive seasonal sales and revenue goals

  • Oversee the annual implementation of the Lil Kings Learn To Play Program.  Become versed and knowledgeable on all aspects of USA Hockey’s American Developmental Model (ADM).

  • Oversee and assist the Coordinator, Leagues and Teams, with all administrative duties related to the LA Kings High School Hockey League, LA Lions Girls Hockey Program, and any future league or team programs.

  • Responsible for assisting the HD Department in creating a tournament business for the organization.

  • Oversee and assist the Coordinator, Chariot Program, with all aspects of the chariot program and chariot program staff (Charioteers).  Conduct twice monthly Goal Setting Meeting with the two HD Coordinators.  Schedule HD staff for all major events to meet the specific goals of each program.

  • Responsible for meeting all assigned Key Performance Indicators (KPIs) on weekly, monthly, and seasonal time frames as assigned by the Director of Hockey Development.

  • Develop new revenue generating hockey events.  Work with the Director of Hockey Development, Director of Hockey Curriculum and Programming, and the two HD Event Account Executives to create a full year round event plan for each season.

  • Responsible for quality control at all HD events.  Responsible for professional execution of all HD events.

  • Assist with marketing and promotion of HD events.  Identify and execute branding initiatives at all events.  Build business relationships and contacts to grow HD events.  Assist Director of HD with creating agendas for weekly HD Department Meeting, weekly Leagues and Teams Meeting, and weekly events meetings.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Proven track record of managing personnel in a business environment required.

  • In depth knowledge of the sport of hockey required.

  • Proficient in Microsoft Word, Excel, and Outlook

QUALIFICATION STANDARDS

Education

  • Bachelor degree required

  • Area of study in business or business management preferred

Experience

  • A minimum of 3 years’ experience with a professional hockey organization required.

  • A minimum of 5 years of relevant business experience required

  • Sales experience preferred.

  • Experience running adult or youth hockey programs or organizations preferred

  • Event management experience preferred


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Sales & Marketing: Mascot
Mascot Associate - Los Angeles Kings (Los Angeles, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The LA Kings are currently seeking a highly motivated, energetic and talented individual to become a vital part of the game presentation and events department. The ideal candidate would have experience performing as a mascot, possess excellent verbal and non-verbal communication skills, athletically and physically fit, and have a creative/humorous personality.

ESSENTIAL FUNCTIONS:

  • Assist/support mascot during designated appearances
  • Perform as mascot during designated appearances
  • Act as liaison between mascot and potential clients
  • Maintain and care for costume, props and signs
  • Provide overall support to the mascot and promotional development
  • Provide creative assistance to presentation, skits, and related promotions
  • Provide logistical assistance to mascot during appearances
  • Participate in spontaneous crowd interaction during events 
  • Available to work during regular office hours and/or event hours including nights, weekends and Holidays 

SUPPORTIVE FUNCTIONS

  • Provide excellent customer service to all internal and external employees/clients
  • Assist with general office duties and projects as needed
  • Communicate with/support departments as assigned by management
  • Execute special projects as assigned by management

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Proficient in Microsoft Word, Excel, and Outlook
  • Choreography and/or skit writing experience preferred
  • Excellent interpersonal skills when interacting with various age groups is required
  • Must be reliable and punctual 
  • Strong verbal and non-verbal communication skills
  • Ability to professionally communicate and interact with all levels of management
  • Ability to stand for long periods of time

QUALIFICATION STANDARDS

Education:

  • College degree preferred 

Experience:

  • A minimum of 2 years’ experience as a mascot at the collegiate, minor or professional league level 
  • Background in Sports/Entertainment/Hospitality industry preferred
  • Interest in hockey and/or other team sports a plus

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Sales & Marketing: Corporate Sponsorship Sales
Director, Partnership Sales - Los Angeles Kings (Los Angeles, CA)

AEG is one of the leading sports and entertainment companies in the world with a network of over 120 owned, operated and programmed venues on five continents. Developed by AEG, L.A. LIVE is a 4 million square foot downtown Los Angeles sports, residential and entertainment district featuring Nokia Theatre L.A. LIVE and Club Nokia, a 54-story, 1001-room convention "headquarters" destination anchored by The Ritz-Carlton & JW Marriott Hotel at L.A., the Ritz-Carlton Residences at L.A. LIVE and Wolfgang Puck’s flagship restaurant WP 24, along with entertainment, restaurant and office space.

AEG Global Partnerships Division was formed atop the company's organizational structure to guide AEG's continued development. The Division is focused on sponsorship and naming rights sales, and servicing the myriad of partnerships existing with AEG Facilities, live events, franchises and music properties.

The Director, Partnership Sales is responsible for selling all of the LA Kings corporate partnership assets including TV and radio inventory, on-site signage, promotional opportunities, logos and marks, and on-line assets as well as those of other AEG entities. The incumbent will engage new and existing strategic partners to drive business value across all AEG platforms. The ideal candidate will be responsible for partnership strategy, business development and management of key relationships to ensure and bring value and profitability to AEG.

Essential Duties
•Lead all facets of the sales and activation cycle including prospecting, customer assessment, analysis, strategies, best practices, ROI modeling, key industry research rollout, focus group information synthesis, competitive intelligence, marketing/sales proposals, and alignment to existing solutions
•Present business updates, new opportunities and industry-driven initiatives to the management team and sales leaders as required
•Lead or assist in the development of client proposal, sales and contract negotiations through to to the close of new or renewed business
•Complete all administrative responsibilities accurately and on time
•Share revenue/profit building ideas and opportunities with other corporate teams and sales leaders and sale teams as required
•Create sales plans which are scalable for local, regional and national programs
•Support the development of complex-targeting sponsorship plans to address clients’ strategic objectives and meet the Company’s needs
•Build prospective client list of qualified accounts within the team’s assignments
•Lead strategic planning sessions with all sales to uncover new opportunities
•Execute effective corporate sales calls and presentations promoting our unique sales and marketing platforms in order to meet established sales objectives

Required Qualifications
•A minimum education level of: Bachelor of Arts/Sciences Degree (4-year)
•6+ years sales experience, including 4 years of sponsorship sales, servicing and activation experience within the Entertainment Industry
•Computer skills with working knowledge of Microsoft Word, Excel and PowerPoint
•Ability to identify opportunities, develop strategies and negotiate creative solutions
•Strong problem-solving skills
•Excellent communication and presentation skills
•Ability to coordinate the efforts of individuals from multiple business units to accomplish the goals of the company
•Must have a high degree of poise and professionalism when interacting with internal and external contacts
•Experience working with venue based sponsorships

Preferred Qualifications
•Master's degree is a plus
•Experience in sponsorship sales and Global basis a plus
 


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Sales & Marketing: Database Marketing/Analytics
Sr. Manager, Strategy & Research - Email Marketing - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview: This position will work throughout Monumental Sports and Entertainment to deliver and execute upon testing and quick-learning capabilities of email marketing as an vital lever within the marketing and communications mix on a macro and micro level to our fans and customers throughout MSE’s portfolio of properties.

Responsibilities:

  • Design and deliver targeted email communications to Washington Wizards, Washington Capitals, Washington Mystics, Washington AFL, Monumental Rewards, Eagle Bank Arena and Verizon Center fans, subscribers, and customers ensuring appropriate message tracking protocols are in place.
  • Work with department leaders across Sales, Service, Marketing, Partnerships, and Communications to develop relevant messages to targeted groups.
  • Approach position with a data-driven mindset focused on results and optimization.
  • Construct both drag-and-drop and HTML based email builds.
  • Execute segmentation uploads, integrations, field mappings, and advanced filter techniques.
  • Build and execute multi-tier campaign automations.
  • Create forms, set advanced form processing steps, and set form automations.
  • Utilize dynamic content when applicable via different data scores and resources.
  • Create and manage system wide reporting through Eloqua Insights.
  • Provide detailed tracking and performance reports on all acquisition and email efforts.
  • Analyze performance metrics to identify trends and develop recommendations to enhance message performance and database growth to ensure maximum efficiency across all efforts.
  • Produce, analyze, and provide recommendations on email performance metrics including overall message performance and the related impact on lead development and buyer conversions.
  • Establish and execute ongoing system administration and contact updates.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Three (3) or more years of professional experience with one to two (1-2) years of experience working with email marketing and marketing automation programs.
  • Experience creating/editing HTML based emails.
  • Experience with Eloqua Email Marketing System.
  • Proficiently experienced with Microsoft Excel.
  • Superior work ethic and a meticulous nature.
  • Effective oral and written communication skills.
  • Experienced working in an office setting.
  • Able to learn quickly and motivation to self-teach.
  • Well organized, thorough, and detail-oriented.
  • Able to develop and maintain successful working relationships.
  • Able to act according to the organizational values at all times.
  • Ability to effectively prioritize, meet deadlines and adapt in a fast-paced environment.
  • Ability to work extended hours, including evenings and weekends as necessary.
  • Experience with Salesforce is a plus.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Ticket Sales
Account Executive - Nashville Predators (Nashville, TN)

Job Title: Season Account Executive

Department: Ticket Sales

Job Reports To: Director of Ticket Sales                                         

Status: Exempt

Major Responsibilities/Activities: 

  • Generate new ticket sales revenue through the sale of group tickets and full, half, partial season tickets.

  • Generate ticket revenue through the sale of nightly suite rentals, floor level suites, bench seats or any other premium sales product produced by the Nashville Predators or Bridgestone Arena.

  • Responsible for servicing existing clients and their partial season ticket renewals.

  • Craft new season ticket concepts and ideas for increasing revenue.

  • Make outbound sales calls to local business leaders or single game ticket purchasers.

  • Meet with business executives outside of the Predators office to establish relationships and generate revenue.

  • Attend networking functions and work special events as set forth by managers of the department.

  • Generate new group sales revenue through prospecting and the creation of special events.

  • Assist with all special group and season ticket sales projects.

  • Ability to speak publicly and represent the Predators in a professional manner.

  • Attend and work Predators home games prospecting potential clients.

  • Service to existing season ticket accounts.

Minimum Requirements:

  • Four (4) year Bachelor’s degree in business, communications, sports marketing or related field.

  • Possess a “team player” mentality.

  • Minimum of two (2) years work experience in the sports industry.

  • Proven ability and previous experience making sales calls and meeting with business leaders.

  • Solid knowledge & proficiency in current software (Word/Excel).

  • Knowledge of Archtics and Ticketmaster ticketing system a plus, but not required.

  • Strong organizational & time management skills.

  • Strong verbal and written communication skills.

  • Nature of business requires individual to be able to work flexible hours.

  • Previous sales experience within sports industry is a plus but not required.

  • Possess a valid driver’s license, possess a suitable driving history and be insurable by Club’s insurance carrier.

  • As a condition of employment, qualified applicant will be subject to a background check, including a driving history.

Essential Physical Functions:

  • Required to work long hours on event days.
  • Ability to clearly communicate with clients and coworkers.
  • Ability to sit for extended periods of time.
  • Ability to stand in an upright position for continuous period of time. 
  • Excellent speaking and listening skills, requiring the perception of speech.
  • Walking, bending, carrying of light items such office supplies will be required.

Equipment Used:

  • General Office Equipment (i.e. PC, copier, facsimile machine, etc.).

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your favorite sports memory and why?
2. How will you generate new leads and prospects for yourself?
3. What are your career goals and how will this position help you achieve them?
4. Describe your worst customer service experience and how you handled the situation.


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Sales & Marketing: Community Relations
Ice Girl - New York Islanders (East Meadow, NY)

Here's your chance to become a part of the 20016-17 Islanders Ice Girls team. The New York Islanders are looking for energetic, charismatic and outgoing individuals to serve as team ambassadors taking part in Islanders home games as well as community events throughout the course of the year. 

  • Audition Day:
  • Interested candidates should join us for auditions on July 21st. You must be 18 years of age or older and must be a high school graduate (or equivalent) to be eligible to audition. 
  • All candidates must pre-register to attend the audition day and must arrive with a copy of photo ID, two headshots, resume and ice skates. 
  • All candidates should wear fitted athletic clothing to the audition and come photo-ready (hair and make-up done) 

THURSDAY, JULY 21, 2016

  • REGISTRATION: 6:00PM
  • AUDITION TIME: 7:00- 9:00PM
  • LOCATION: Northwell Health Ice Center, 200 Merrick Avenue East Meadow, NY 11554

FAQs

WHAT DO I NEED TO DO TO AUDITION FOR THE ISLANDERS ICE GIRLS TEAM?: Candidates can apply by contacting Ann Rina, Community Relations Director with the New York Islanders, via email at Ann. Rina@newyorkislanders.com. Be sure to attach a copy of your resume and headshot to the email, and include the following information: 

  • First name, Last name
  • Address
  • Email Address
  • Phone number
  • Do you have any school/other employer commitments?
  • Are you available for at least 90% of Islanders home games and at least 5-6 community events per month?
  • Why do you want to become an Islanders Ice Girl?

WHAT TYPE OF AVAILABILITY IS REQUIRED TO BE AN ISLANDERS ICE GIRLS TEAM MEMBER?: Islanders Ice Girls will need to have flexible schedules (particularly on evenings and weekends) that allow for 90% availability for home games. as well as 75% availability for various community appearances. Not all Islanders Ice Girls team members work every game or community appearance. 

WHAT IS CALL TIME FOR GAMES?: The Islanders Ice Girls call time is approximately 2 hours prior to game time. The call time for community appearances will vary throughout the course of the season. All Islanders home games will take place at Barclays Center in Brooklyn. If chosen for the team, all candidates must be able to find appropriate transportation in order to arrive in a timely manner. 

WHAT DOES THE ICE GIRLS TEAM DO?: The Islanders Ice Girls represent the New York Islanders at games, events and throughout the community. In games, you will be primarily responsible for helping with charitable efforts around the concourse including helping to sell 50/50 tickets benefiting the Islanders Childrens Foundation. The team will also represent the Islanders out in the community by attending fan development events as well as community/non-profit events. 

DO I NEED TO KNOW HOW TO SKATE?: Yes, all applicants should be knowledgeable in ice skating and should own their own pair of ice skates. There will be numerous events throughout the season that will require you to be on the ice. 

WHAT MAKES A GOOD ICE GIRLS TEAM MEMBER?: We are looking for candidates with all of the following: outgoing personalities, positive attitudes, strong teamwork skills, high level of physical fitness, professionalism, strong work ethic, reliability and people who are time-oriented. 

WHAT DO I NEED TO BRING TO THE AUDITION?: 

  • Your drivers license 
  • 2 headshots 
  • Current Resume
  • Ice Skates
  • Personal items you may need

*Remember: all candidates must arrive show- ready to audition!! Please have all hair and makeup complete. Any candidates with visible tattoos much have them covered up. 

DO I NEED TO PRE-REGISTER TO AUDITION?: Yes, everyone attending audition day must pre-register to participate.


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Sales & Marketing: Ticket Sales
Group Sales Specialist - New York Rangers (New York, NY)

RESPONSIBILITES

The Group Sales Specialist generates group ticket sales utilizing aggressive and targeted outbound efforts for all MSG Sports events (New York Knicks, New York Rangers, New York Liberty). Create and maintain client database, future sales opportunities and referrals. Develop and implement programs designed to drive sales volume and maximize sales revenues. Contribute to the servicing of inbound calls including customer inquiries and inbound ticket orders. Leverage popular events, acquire referrals from current buyers, and keep core clients informed and satisfied. Ensure timely collection of payments, monitor held inventory, maintain detailed records on purchase history and sales production, and keep abreast of TicketMaster reports/improvements. Foster positive working relationships within department, company, and client base.

QUALIFICATIONS

  • Experience with direct client contact
  • Knowledge of MSG Sports properties and a sincere and educated interest in sports/entertainment
  • Abillity to multi-task, prioritize assignments and manage workload in a highly urgent environment
  • Excellent communication and organizational skills with the ability to develop creative ideas to increase revenues
  • Motivated sales professional with a positive and resilient attitude and ability to develop strong relationships with clients that encourage sales
  • Computer proficiency required
  • Must be flexible to work evenings and weekends as required.

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Sales & Marketing: Fan Development
Youth Hockey Camp Counselor - New York Rangers (New York, NY)

Summary

Our Youth Hockey Camp Counselors are responsible for coaching and creating a quality experience for youth hockey players ages 7-15 years of age. The Youth Hockey Camp Counselors will be assisting both on and off ice instructors and will be assisting in the organization and preparation of daily camp activities. Position is responsible for overseeing the safety of 35-40 kids. Counselors must be punctual throughout camp and must maintain professional appearance on a daily basis.

Qualifications

The ideal candidate must be at least 18 years of age and possess previous coaching experience. Candidate must be enthusiastic and energetic and have a strong knowledge of teaching the basics of hockey. Applicants must possess strong communication skills and demonstrate a strong passion for hockey and teaching the game.


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Sales & Marketing: Event Operations/Management
Scheduler and Events Coordinator, Rogers Place - Oilers Entertainment Group (Edmonton, AB)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be the global leader in Sports and Entertainment”

Mission Statement: “We deliver remember moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

Role Summary:

Reporting to the Director of Guest Experience for Rogers Place, the Scheduler & Events Coordinator has two key roles within the Rogers Place team.  One is to build and maintain the Guest Experience and Security part-time staff schedule utilizing the workforce scheduling system, ABI.  The other is to assist the guest experience team with coordinating tours, creating the Rogers Place A-Z guide and special projects as assigned.

Core Responsibilities and Duties:

  • Manage the workforce scheduling program (ABI)
  • Schedule all Guest Experience and Security part-time staff at Rogers Place
  • Manage schedules on a day-to-day basis to reflect any changes
  • Submit and post employee schedules as per department procedure
  • Build and manage all labor report templates for Directors to analyse
  • With the Guest Experience Manager, build templates and processes for the ISS 24/7 text assist system
  • Develop the Rogers Place A-Z Guide and continuously update the document as required
  • Assist with building and coordinating a best in class public Rogers Place Tour program to launch in late 2016
  • Support the Guest Experience Department with special projects as required
  • Perform all other duties as assigned.

Education, Experience and Skills:

  • 1-3 years’ experience in Hospitality, preferably in Sports and Entertainment
  • Proven experience managing the expectations of a large workforce
  • Proficient in Microsoft Word & Excel
  • Demonstrated ability to work well under pressure
  • Highly organized, resourceful and proven ability to handle multiple projects simultaneously
  • Proven ability to maintain and foster positive relationships internally and externally
  • Highly driven to understand the business of our customers and deliver results
  • Passionate about delivering to our clients the best possible experience
  • Ability to work weekends and evenings

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Marketing
Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)

As a Motion Graphics animator, you will be creating a wide range of motion design projects by integrating live-action footage, generating graphics, text, and still imagery to create 2-dimensional and 3-dimensional motion graphic animations for Edmonton Oiler properties. This MUST be accomplished by combining creativity and production experience with a respectful, reliable, proactive and professional demeanor.

Essential Duties and Responsibilities

  • Candidate will be responsible for all content creation, design, and animation needs for the Oilers in-arena video presentation, website, digital signage, LED systems, and broadcast
  • Conceptualize, design and transform scripts and visualizations into fluid, highly effective motion graphic animations
  • Be the department’s creative force behind headshots, sponsor animations, 3D logos, etc
  • Participating in brainstorming sessions and brand development.
  • Collaborating with graphic design staff to ensure brand integrity.
  • Assisting video editors with graphics support
  • Research and recommend software/hardware technology needed to design, develop and assemble motion graphics and animations
  • Other duties as assigned

Liaise with:

·         Event Presentation, Digital  & Social Media Team, Corporate Partnership, Marketing, Community Relations, and Ticket Sales – to support their activation initiatives as requested, as well as brainstorm on potential future opportunities

·         Rogers Place, Marketing Managers and Event Coordinators – to support their initiatives with production elements for Rogers Place, third party events and initiatives as required

Qualifications

  • Bachelor’s Degree (B.A.) or Industry Equivalent in Visual Effects/Motion Graphics and/or minimum 3 years' experience in professional motion graphics design/animation.
  • Advanced knowledge of Adobe Creative Suite a must
  • 3D Studio Max, Cinema 4D, and/or Ross Xpression experience is a plus
  • Experience with a professional sports team or live production is a plus
  • Advanced knowledge of non-linear editing (Avid Media Composer/Adobe Premiere Pro)
  • Training experience is a plus
  • Candidate must be able to work well under pressure, be self-motivated and able to work on multiple projects simultaneously
  • Candidate must be able to work well with other editors, graphic producers and game presentation staff in order to collaborate and establish an effective workflow within the team
  • Candidate must be able to adapt to ever changing requests, edits and/or revisions and must be able to take direction and produce an approved finished product in a timely manner
  • Candidate must be flexible in working hours including nights, weekends and holidays when needed

SUBMISSION MATERIALS

In addition to cover letter and resume, all applicants must submit:

  • Candidate MUST be able to supply web-links to completed work, demo reels or any other content, which validates their application and work experience

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Sponsorship Services/Activation
Partnership Specialist - Oilers Entertainment Group (Edmonton, AB)

Oilers Entertainment Group (OEG) delivers leading sports, entertainment and other special event programming to fans and patrons in Canada and the United States. OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s Edmonton Oil Kings, the AHL’s Bakersfield Condors, and will operate Rogers Place, the new home of the Oilers and Oil Kings in downtown Edmonton. OEG also owns and operates one of Canada’s most accomplished television, event, and brand-promotion companies and has recently added Silver Pictures Entertainment to its growing sports & entertainment business.

Vision: “To be a global leader in Sports and Entertainment”

Mission Statement: “We deliver I Remember Moments by investing in world class talent, committing to service excellence and connecting fans to their passion.”

 

Role Summary:

Directly reporting to the Manager, Partnership Services; the Partnership Marketing Specialist is responsible for providing a high level of customer service in the activation of partnership agreements and delivering on partner’s objectives. In addition, they will be leading the activation on a portfolio of Sponsorship accounts through campaign project management, sales cycle support and a commitment to service excellence.

Core Responsibilities and Duties:

  • Ensures 100% fulfillment of partnership agreements on a yearly basis
  • Activates upon a portfolio of Partner accounts delivering successful marketing campaigns through strategic project management
  • Provides day to day support to the (Senior) Director, Corporate Partnerships
  • Maintains and fosters relationships with Corporate Partners at all levels and provides ongoing support to Corporate Partners
  • Participates in the development and execution of corporate and Partner events
  • Activates promotions and events
  • Responsible for developing and maintaining accurate budgets
  • Records, compiles and distributes relevant project results
  • Prepares timely and relevant Partner recaps
  • Participates in sales visits
  • Prepares innovative partnership proposals
  • Leads and participates in brainstorming and ideation sessions
  • Drafts and follows-up on Partner contracts and agreements
  • Maintains accurate records to validate the execution of agreements
  • Conducts research on industry competitors
  • Enters and analyzes the Customer Relationship Management (CRM) function

Education, Experience and Skills:

  • Post-Secondary in a Degree or Diploma in a relevant Marketing/Communications or Business Degree
  • 2-4 years of experience in consumer marketing or brand management in addition to experience in a sales/customer service role
  • Some knowledge of television and/or radio advertising a definite asset, although not required
  • Strong knowledge of best practices in corporate customer service
  • Working knowledge of the corporate sponsorship industry
  • Strong marketing project management experience
  • High level of poise and professionalism
  • Strong computer capabilities with Microsoft Office (including PowerPoint, Word and Excel)
  • Significant experience in the development of Power Point presentations
  • Experience with Microsoft Dynamics or other CRM platform
  • Strong oral and written communication skills
  • Ability to be innovative and to provide viable business solutions
  • Excellent interpersonal skills in order to communicate with diverse internal and external clients
  • Passionate about a career in the sports and entertainment industry
  • Passionate about a career in sales and marketing
  • Ability to prioritize workload and solve problems quickly
  • Self-motivated with the ability to work in a team environment
  • Ability to work long or unpredictable hours on weekdays, weekends and holidays as needed

Next Steps:

 Only those individuals moving forward in the hiring process will be contacted.


Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Game Operations/Presentation
Motion Graphics Animator - Oilers Entertainment Group (Edmonton, AB)

As a Motion Graphics animator, you will be creating a wide range of motion design projects by integrating live-action footage, generating graphics, text, and still imagery to create 2-dimensional and 3-dimensional motion graphic animations for Edmonton Oiler properties. This MUST be accomplished by combining creativity and production experience with a respectful, reliable, proactive and professional demeanor.

Essential Duties and Responsibilities

  • Candidate will be responsible for all content creation, design, and animation needs for the Oilers in-arena video presentation, website, digital signage, LED systems, and broadcast
  • Conceptualize, design and transform scripts and visualizations into fluid, highly effective motion graphic animations
  • Be the department’s creative force behind headshots, sponsor animations, 3D logos, etc
  • Participating in brainstorming sessions and brand development.
  • Collaborating with graphic design staff to ensure brand integrity.
  • Assisting video editors with graphics support
  • Research and recommend software/hardware technology needed to design, develop and assemble motion graphics and animations
  • Other duties as assigned

Liaise with:

·         Event Presentation, Digital  & Social Media Team, Corporate Partnership, Marketing, Community Relations, and Ticket Sales – to support their activation initiatives as requested, as well as brainstorm on potential future opportunities

·         Rogers Place, Marketing Managers and Event Coordinators – to support their initiatives with production elements for Rogers Place, third party events and initiatives as required

Qualifications

  • Bachelor’s Degree (B.A.) or Industry Equivalent in Visual Effects/Motion Graphics and/or minimum 3 years' experience in professional motion graphics design/animation.
  • Advanced knowledge of Adobe Creative Suite a must
  • 3D Studio Max, Cinema 4D, and/or Ross Xpression experience is a plus
  • Experience with a professional sports team or live production is a plus
  • Advanced knowledge of non-linear editing (Avid Media Composer/Adobe Premiere Pro)
  • Training experience is a plus
  • Candidate must be able to work well under pressure, be self-motivated and able to work on multiple projects simultaneously
  • Candidate must be able to work well with other editors, graphic producers and game presentation staff in order to collaborate and establish an effective workflow within the team
  • Candidate must be able to adapt to ever changing requests, edits and/or revisions and must be able to take direction and produce an approved finished product in a timely manner
  • Candidate must be flexible in working hours including nights, weekends and holidays when needed

SUBMISSION MATERIALS

In addition to cover letter and resume, all applicants must submit:

  • Candidate MUST be able to supply web-links to completed work, demo reels or any other content, which validates their application and work experience

Note: This position was originally posted on the Edmonton Oilers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Edmonton Oilers employment site.

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Sales & Marketing: Business-to-Business Sales
Coordinator, Business Services - Prudential Center and New Jersey Devils (Newark, NJ)

Position Summary:

Prudential Center and the New Jersey Devils are seeking a person who will assist the Senor Vice President, Business Services by providing a wide variety of administrative and project-based services.  This person will assist in executing responsibilities all in an effort to drive ticket sales revenue and member retention, optimize the company’s core business and provide high level guests with exceptional customer service. 

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

· Provide general administrative support including but not limited to answering phones, scheduling meetings and travel, calendar support, completing business expense reports and processing invoices

· Serve as the project manager for the ticket sales and service department to ensure that they have the necessary tools to maximize revenue and retention. This will include but not be limited to acting as project lead in the development, marketing and execution of sales and/or member events and collateral materials. 

· Manage and fulfill ticket, suite catering and other requests (e.g., autographed merchandise)

· Responsible for the execution of parties, meetings and other activities on game/event and non-game/event days

· Provide exceptional customer service to high level guests at the arena’s VIP entrance

· Liaison with the marketing department to coordinate marketing programs to drive F&B and merchandise revenue

· Other game and event night duties, independent research and project-based work including identifying best practices in the areas of food and beverage and in-arena merchandise sales, as assigned

Educational Background Required:

· Bachelor’s Degree        

Knowledge, Skills, Abilities, Experience:

· 1-2 years in a fast-paced office environment; sports experience specifically in ticket sales, planning and event execution and demonstrated exceptional customer service, a plus

· Great relationship builder

· Ability to handle multiple tasks; excellent time management, attention to detail and organizational skills;

· Ability to manage multiple supervisors with varying needs and styles;

· Strong work ethic, self-starter;

· Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills including both written and verbal;

· Must be flexible & reliable team player, both within own department and within company as a whole;

· Must possess a strong ability to manage one’s own time and prioritize tasks.

· Excellent computer skills including Word, Excel and PowerPoint

Certifications

n/a

WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a bachelor's degree?
2. Do you have 1-2 years of experience working in the sports/entertainment industry, specifically in ticket sales?


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Sales & Marketing: Marketing
Director, Marketing - Prudential Center and New Jersey Devils (Newark, NJ)

Job Title: Marketing Director, NJ Devils                                                                         

Prudential Center is a world-class sports and entertainment venue located in downtown Newark, New Jersey. Opened in October 2007, the state-of-the-art arena is the home of the National Hockey League’s (NHL) three-time Stanley Cup Champion New Jersey Devils, Seton Hall University’s NCAA Division I Men’s Basketball program, and more than 175 concerts, family shows and special events each year. Ranked in the Top 10 nationally by Pollstar, Billboard and Venues Today, Prudential Center is recognized as one of the premier venues in the United States and around the world, and welcomes 1.75 million guests annually.

Devils Arena Entertainment, LLC. is an equal opportunity Employer (EOE).

Job Description:

If you live and breathe sports, entertainment, and marketing, we want to talk to you. The three-time Stanley Cup Champion New Jersey Devils is looking for an experienced Marketing Director. The successful candidate will proactively drive and assume responsibility for the overall marketing direction of the club, Ultimately, the Marketing Director role is responsible for driving Revenue and Recruitment across all marketing communications channels for The New Jersey Devils, with a primary focus on increasing Sales of Single Game Tickets, Merchandise, and Food & Beverage.

The Marketing Director will partner with the Executive Creative Director, Digital Marketing Director, and VP Strategy to develop, implement, track and optimize all Devils marketing campaigns across all paid/owned/earned media channels, including mobile, web/app, social, experiential, and grassroots. Through thought-leadership and vision, the Marketing Director must create and maintain a highly collaborative, positive, and performance-oriented marketing organization that promotes best-in-class solutions and world-class fan engagement. The ideal candidate must possess an in-depth understanding of current marketing trends and technologies and possess great creative instincts. S/He must also have a “Fan First” mindset.

Key Responsibilities:

· Grow the Devils Brand: Drive Revenue (Single Game Ticket Sales & Merchandise) and Recruitment (Devils Database and Little Devils Youth Club Registrants) via marketing leadership, strategic vision, and innovative tactics.

· Monitor local trends and develop best practices to maximize attendance (including leveraging NHL case studies & research)

· Lead development of annual Marketing Calendar for Devils, in partnership with VP Strategy and VP Ticket Sales & Premium.

· Grow the People: Provide marketing skills and managerial expertise to the company by building, developing and managing a world-class sports marketing team.

· Plan and negotiate all paid media – TV, print, radio, print, OOH, and experiential, partnering with VP Strategy to measure & optimize ROI for campaigns against agreed upon KPIs.

·  Partner with VP, Marketing Partnerships to develop strategic partnerships with local entities to drive brand reach and awareness in marketplace.

· Grow the Culture: See Company Values and Commitments.

· Protect the Devils Brand: Oversee the usage of Devils brand and its marks across all media & communications, working in partnership with the Creative Director

· Develop annual strategy & marketing plan, inclusive of all tactics and resource allocation necessary, to achieve Devils business goals and objectives.

· Direct implementation and execution of all marketing and service policies and practices.

· Ensure marketing activations are coordinated, meeting planned objectives and meet all expenditure requirements agreed upon during business planning process.

· Partner with VP Strategy to develop and manage retail pricing structures and sales promotions.

· Provide leadership in the development of partnership & sponsorship marketing deals & program activations.

· Partner with Strategy & Analytics team to oversee and direct market research, competitor analyses and customer service and retention (CRM) monitoring processes and initiatives.

· Manage day-to-day relationships with external agencies and partners.

Required Skills:

· Cross-functional Leadership.

· Strategic & Innovative Thinking.

· Entrepreneurial Mindset.

· Strong sense of Accountability.

· Financial Management.

· Fan Focus.

· Impeccable Organizational Skills.

· Attention to Detail.

· Collaborative Personality.

· Functional Marketing Expertise.

· Learning Orientation.

· Effective Presentation & Communication Skills.

· Coaching & Mentorship Orientation.

Desired Skills and Experience:

·  8-10+ years of experience in a marketing, sports & entertainment or related marketing role.

·  Bachelor’s degree from accredited college/university required.

·  Exceptional project and relationship management skills - deep cross-functional collaboration is required.

· Strong analytical and communication skills; ability to present ideas clearly and concisely.

· Passion for sports, entertainment, & pop culture.

· Excellent interpersonal skills; able to interact with Ownership, C-Suite Executives, colleagues, agencies, the community, and business partners of all demographics and professional levels.

· Demonstrable experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns.

· Strong analytical skills and data-driven thinking.

· Flexibility in working extended hours including nights, weekends, and holidays as required.

· Up-to-date with the latest marketing best practices in all aspects of marketing communications.

Working Conditions:

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend. This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events that may take place in the arena or offsite, including on weekends and/or holidays, may be required. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 8-10+ years of experience in a marketing, sports & entertainment or related marketing role?
2. Do you have a Bachelor’s degree from accredited college/university?
3. Do you have experience leading and managing digital marketing campaigns, leveraging SEO/SEM, marketing database, email, social media, hashtag placement and/or display advertising campaigns?
4. Do you have experience developing and managing retail pricing structures and sales promotions?


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Sales & Marketing: Marketing
Manager, Entertainment Marketing - Prudential Center and New Jersey Devils (Newark, NJ)

Position Summary:

Prudential Center is currently seeking a Manager, Entertainment Marketing who will report to our Director, Entertainment Marketing. The Manager will develop and execute brand and show level marketing plans and work with multiple constituents. We are looking for a savvy marketer in the entertainment, arena, or event marketing space who has a passion for music and pop-culture and thrives in a fast-paced environment.

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

· Works closely with Director to develop and execute marketing plans including advertising campaigns, promotions, social media, PR, grassroots initiatives, and partnerships;

· Researches industry trends, competitive landscape, upcoming tour, fan/social conversation and put together key show-specific insights document;

· Drives the fan marketing outreach process, working with local communities and internal teams to drive ticket sales and interest;

· Manages all paid media – TV, Print, Radio, OOH, Digital and Experiential – tracking goal, spend, KPIs- coordinating with internal departments and external agencies;

· Manages email marketing process and execution;

· Maintains marketing calendar, project timelines, settlement reconciliations, and post event recap summaries for facility events;

· Works on ad-hoc requests/ research and analysis for as needed;

· Facilitates day of event marketing and logistics;

· Works with Director on direct market research, competitor analyses, customer service and retention (CRM) monitoring processes and initiatives;

· Explores cross promotions between venue events and venue tenants including New Jersey Devils and Seton Hall University;

· Partners effectively with all internal stakeholders including Group Sales, Public Relations, Premium,  Client Services, and Ticket Operations to ensure consistent and constant communication as it relates to new event material;

· Must be able to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles;

· All other duties as assigned.

Educational Background Required:

· Bachelor’s Degree;       

· Marketing Major preferred;

· 3-5 years’ experience in Entertainment, Event, and/or Arena marketing preferred.

Knowledge, Skills and Abilities:

· Must be able to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles;

· Must have a passion for entertainment, pop culture, and sports;?

· Knowledge of NY/NJ market preferred; ?

· Must possess exceptional project and relationship management skills;

· Must have strong strategic thinking and analytical skills; ?

· Must possess excellent communication skills including written and verbal;

· Must have the ability to present ideas clearly and concisely to varying audiences;

· Must have attention to detail and the ability to follow-through on all responsibilities;

· Must stay abreast of the latest marketing best practices in all aspects of marketing communications; ?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree in Marketing or a related field?
2. Do you have at least 3-5 years’ of experience in Entertainment, Event, and/or Arena marketing?
3. Do you have previous experience or knowledge in the Sports and Entertainment industry?


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Sales & Marketing: Marketing
Email Marketing Coordinator - Prudential Center and New Jersey Devils (Newark, NJ)

Job Description

Job Title: Email Marketing Coordinator

Department:  CRM and Strategy

Reports To:  Director CRM and Data Strategy

Position Summary:

Prudential Center and the New Jersey Devils are seeking an email marketing coordinator to help support the vision for lead our marketing automation efforts and help drive strategy to enrich and enhance our marketable database.  This candidate will work closely with Director of Digital Marketing and Strategy team to execute key initiatives in support of the goals for lead acquisition and database growth.  Candidate will also be integral to email data segmentation and to the creation of reporting and analytics used to measure email performance against industry benchmarks.

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Pull, segment, update, and manage email subscription lists working with data warehouse vendor;
  • Optimize current marketing application (Exact Target) and research new applications that may assist in accelerating our email marketing strategic initiatives;
  • WorkPartner with Marketing Project Manager to fortify our email request and execution process aligning all business stakeholders;
  • WorkPartner with Director of CRM and CRM Administrator to utilize CRM data in order to determine new data elements we should be asking our current and prospective customers;
  • OfferExercise discretion by offering new creative elements we could incorporate into our e-mails to drive customer engagement working with creative, communications, and digital marketing teams;
  • Analyze and drive KPI’s for critical e-mail performance metrics such as deliverability, open and click through rates, conversion/bounce rates, and database growth over time;
  • Collaborate with Analytics department to test different elements of email campaigns to provide new actionable insights (A/B testing around subject lines, timing and frequency, offers/calls to actions);
  • All other duties as assigned.

Educational Background Required:

  • Bachelor’s Degree;
  • 2-3 years’ experience as email coordinator and campaign manager;
  • Prior experience supporting Direct Sales brands (tickets and products);
  • Passion for sports & entertainment (love of hockey, a plus).       

Knowledge, Skills and Abilities:

  • Two plus years of experience working with Exact Target, Marketo, or similar email marketing platform;
  • Experience with CRM, marketing automation, and ticketing platforms preferred;
  • Ability to present criteria to assist with list segmentation and database strategy;
  • Desires the opportunity to increase knowledge and skillset around email applications and analytics;
  • Basic knowledge of HTML or CSS a plus;
  • Any use of Amp Script to drive e-mail personalization using CRM data a plus;
  • Must be process driven and have the ability to over communicate status of all projects to stakeholders;
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise; 
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Results and bottom-line oriented yet will possess sensitivity towards people and values;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.

 

Certifications

Certifications in salesforce marketing cloud a plus, but not required.

WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attendThis position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events that may taketaking place in the arena or offsite, including on weekends and/or holidays, may be required. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a bachelor's degree?
2. Do you have 2-3 years of experience as an Email Coordinator/Campaign Manager?
3. Do you have previous experience supporting Direct Sales brands? (Tickets and Products)
4. Do you have 2 years of experience working with Exact Target, Marketo or similar platforms?
5. Do you have any experience working with Salesforce Marketing Cloud, Marketo and Eloqua?


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Sales & Marketing: Marketing
Production Manager - Prudential Center and New Jersey Devils (Newark, NJ)

Job Description

Job Title: Production Manager

Department:  Marketing

Reports To:  Director of Project Management

Position Summary:

Prudential Center and the New Jersey Devils are seeking an experienced Production Manager to support the Director of Project Management. He/She will be responsible for ordering, organizing, inventory management, and tracking multiple promotion materials and printed materials across a variety of projects. Additionally, this role will work directly with the New Jersey Devils to support and maintain team inventory levels on all core assets. He/She will work directly with sales, creative teams and marketing to produce the highest quality items on time and to the standard of a professional sports organization.

 

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

  • Responsible for sending, printing, proofing, production, & packaging of all marketing & sales materials and collateral
  • Responsible to monitor and take inventory of all products and placing new orders approved by supervisor, as needed
  • Provide a weekly and/or monthly inventory report to the supervisor
  • Follow internal project management timelines & schedules
  • Assist marketing with requests for bids, customer quotations, and POs for vendors, as well as production schedules with external vendors
  • Rely on experience and judgment to coordinate print and design requests. A degree of creativity and latitude is expected
  • Assist with ongoing marketing customer service fulfillment from receipt of email/request through completion
  • Monitor all orders for appropriate Quality Assurance
  • Partner with Project Management Coordinator & Marketing Team to create specifications for production jobs
  • Contact vendors and get cost estimates (triple-bid whenever possible) 
  • Review estimates and proofs for accuracy and get approvals from Exec Creative Director
  • Create production timeline with Project Management Coordinator and vendor 
  • Research production options (i.e. picking frames, portable displays, building sign stickers)
  • Manage receipt, delivery, payment status of invoices and expenses in a timely manner
  • Manage vendor selection and existing vendor relationships
  • Manage internal approval process for all items ordered
  • Manage receiving/delivery of goods in partnership with operations team.

 Educational Background Required:

  • BA/BS or equivalent is required;
  • Experience working in hockey preferred;
  • Previous work in a print shop with experience sending, printing and finishing design files that are delivered via PDF, highly preferred.

Knowledge, Skills and Abilities:

  • Must be proficient in all Microsoft Office applications with strong emphasis on Excel;
  • Must be proficient in Adobe Photoshop, InDesign and Illustrator;
  • Must be creatively curious and willing to learn;
  • Must possess excellent problem solving skills and be open to “thinking outside of the box”;
  • Must have excellent time management skills, with the ability to multi-task and prioritize while working well under pressure;
  • Detailed-oriented with strong organizational skills
  • Must be able to adapt to changes in project scope and timelines and make adjustments as needed;
  • Must be a self-starter with an ability to handle a variety of responsibilities by taking initiative;
  • Must possess excellent emotional and interpersonal skills which the ability to interact positively with vendors, colleagues and clients of all demographics and professional levels;
  • Must possess stellar communication skills both written and orally, with the ability to communicate complex information to colleagues, clients, etc.;
  • Must be a reliable and flexible team player with a friendly and professional attitude;
  • Must possess a professional demeanor, a high energy level, strong work ethic and punctuality;
  • Must possess a love of music and culture;
  • Must be experienced in working with outside vendors to order merchandise and promotional materials as well as negotiate pricing and fulfillment timelines for such merchandise;
  • Must be experienced in inventory lifecycle management (FIFO/LIFO) and production tracking;

  • Must be willing to seek out new methods and principles and be willing to incorporate them into existing training practices;

  • Must possess the ability to deal with a wide range of personality types, ages, and diverse cultural backgrounds;

  • Must have design resourcing and production expertise.

Certifications:  None required.

Working Conditions:

Travel Requirements: May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands: This position requires the ability to lift up to 30 pounds.

Work Environment: May be required to attend events taking place on weekends and/or holidays.                                                                                                                                                       

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a BA/BS or equivalent degree?
2. Do you have previous experience working in sports and entertainment? (Specifically: Hockey)
3. Do you have previous experience working in a print shop?
4. Are you proficient in Adobe Photoshop, InDesign and Illustrator?
5. Are you proficient in all Microsoft Office applications?


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Sales & Marketing: Game Operations/Presentation
2016-2017 Tank Patrol Team Member - San Jose Sharks (San Jose, CA)

Summary:
The Tank Patrol provides a fun and exciting guest experience at all San Jose Barracuda and San Jose Sharks home games. Tank Patrol members are responsible for the on-ice intermission games and promotions during TV timeouts that take place in the seating area at SAP Center. They will also go out in the public at other Sharks & Barracuda events to bring the ultimate guest experience to that location.

Basic Functions:
• Interact with guests to create a positive, exciting game day atmosphere and fan experience
• Execute sponsored promotions on and off the ice
• Choose participants for in-game contests
• Participates in off-site game-viewing parties and other events
• Escort the mascot, S.J. Sharkie, on game nights

Requirements:
• Must be 18 years or older
• Available for a minimum of 20 home games and all playoff games
o Shifts will begin 2.5 hours before each game and end approximately a half an hour after each game (typically from 4:30 – 10:30PM)
• Team player in every sense of the word
• Must be able to pass the California required background check

Necessary Skills:
Applicants should posses the following abilities and characteristics:
• Ability to work with people of all ages
• Ability to learn new skills quickly
• Ability to process information in an organized and efficient manner
• Outgoing, enthusiastic personality; enjoys working as a part of a team

Desired Skills:
• Being able to think and react quickly in any situation
• Willingness to help others


All resumes must be received NO LATER than Friday, August 5, 2016

• 1st round interviews will be held in person at SAP Center on August 9th & 10th.
• If your skills meet our needs, you may be invited to 2nd round tryouts on August 16th.
• Final candidates MUST be available to attend the 1st AND 2nd round to be considered
 

You will have the opportunity to choose between the following interview sessions in the job question's section below. 

Session 1 – Tuesday, August 9th at 4:30 PM
Session 2 - Tuesday, August 9th at 7:00 PM
Session 3 – Wednesday, August 10th at 4:30 PM
Session 4 - Wednesday, August 10th at 7:00 PM

Local Candidates Preferred
No relocation assistance provided


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Ticket Sales
Account Executive - St. Louis Blues (St. Louis, MO)

The St. Louis Blues/Scottrade Center are searching for a dynamic Account Executive who will be responsible for impacting revenue streams through the sale of season tickets, partial plans, group tickets, and suite inventory as well as various promotional and hospitality packages. This includes up-selling existing accounts via phone, attending games, participating in networking events, and face to face sales presentations.  The ideal candidate is a positive team player that is detail oriented, self-motivated, flexible, energetic, outgoing and resilient and has a strong desire to develop as a sales and service professional.



Responsibilities

  • Sell St. Louis Blues season tickets, partial plans, group tickets, and suite inventory
  • Achieve or exceed aggressive out-bound call goals to past customers and make cold-calls to businesses to generate new sales 
  • Answer in-bound calls to provide customer service to existing customers and answer general questions about St. Louis Blues and other Scottrade Center events 
  • Maintain computerized records of all clients and prospects by use of ticketing software 
  • Develop relationships through excellent customer service in an effort to acquire renewal business 
  • Meet with management to provide accurate updates on prospecting activity, sales performance, outside appointments, and account management 
  • Conduct in-arena appointments and tours of Scottrade Center to assist in generating new business opportunities
  • Achieve and exceed sales goals for all ticket inventory and/or promotions 
  • Conduct in-seat client visits to clients during the season 
  • Assist in the renewal and maintenance of existing season accounts 
  • Actively compete in sales competitions and other sales-related contests 
  • Participate and contribute to weekly sales team meetings and training sessions
     

Required Qualifications

  • Bachelor’s degree (or requisite experience) required
  • Excellent communication skills, both written and oral 
  • Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales 
  • Ability to provide superior customer service to both your clients and other Account Executives Education and/or Experience
  • Demonstrated ability to work well within a team environment
  • Proficiency with Microsoft Office Suite
  • Ability to attend all home games and work non-standard hours including nights, weekends, and holidays
  • Sales experience desired, but not required

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Sales & Marketing: Ticket Sales
Client Retention Executive - St. Louis Blues (St. Louis, MO)

The St. Louis Blues Hockey Club, Scottrade Center and Peabody Opera House seek a passionate, self-starter for the role of Client Retention Executive. This position is primarily responsible for retaining and growing an assigned season ticket holder account base through the delivery of superior customer service, relationship building, and referral generation. The ideal candidate is a positive team player that is detail oriented, self-motivated, flexible, energetic, outgoing and resilient and has a strong desire to develop as a sales and service professional.

Responsibilities

·        Meet and exceed yearly retention goals with assigned Season Ticket Holder account base

·        Generate new revenue from current clientele through value-added, group and suite packages, upgrades, and referrals

·        Build strong relationships with Season Ticket Holders by fulfilling all required Season Ticket Holder touchpoints via proactive communication including phone calls, emails, handwritten notes, and in-seat visits

·        Provide superior levels of customer service to an assigned base of season ticket accounts by maintaining up-to-date knowledge and effectively and enthusiastically communicating all team happenings, events, benefits, and arena details that are relevant

·        Anticipate, respond to and resolve all Season Ticket Holder complaints, requests and inquiries in a timely and professional manner while maintaining a positive and productive demeanor

·        Produce exceptional, memorable experiences and WOW moments for clients to create long-lasting relationships and solidify the bond between the Blues and our Season Ticket Holders

·        Perform game day responsibilities including, but not limited to, in-seat visits, handling special promotions, addressing season ticket holder needs, etc. as well as participate in all season ticket holder related special events

·        Utilize KORE and Archtics CRM system to record and maintain all personal touchpoint interactions with clients and document all appropriate details and information

·        Collaborate with ticket sales and ticket operations teams to ensure efficient and quality servicing of accounts

·        Other duties as assigned

Required Qualifications

·        Bachelor’s degree (or requisite experience) required

·        2 years of sales and/or services experience in the sports or hospitality industry

·        1+ years of experience with Ticketmaster Archtics ticketing and KORE CRM system preferred

·        Demonstrated ability in the areas of relationship building, communication, time management and organization

·        Demonstrated ability to work well within a team environment

·        Proficiency with Microsoft Office Suite

·        Ability to attend all home games and work non-standard hours including nights, weekends, and holidays


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Sales & Marketing: Ticket Sales Management
Manager of Ticket Sales & Service - St. Louis Blues (St. Louis, MO)

The St. Louis Blues Hockey Club, Scottrade Center and Peabody Opera House seek a passionate, self-starter for the role of Manager, Ticket Sales and Service.  This position is primarily responsible for managing various sales and service initiatives to improve the customer experience and increase ticket sales. 

Responsibilities

·        Assist in the planning and execution of Season Ticket Holder events, including the creation of new events throughout the season to keep customers engaged all year

·        Coordinate client communication as it relates to emails, website, ticket distribution, renewal campaigns and other collateral

·        Ongoing research and potential implementation of new Season Ticket Holder benefits

·        Respond to and resolve Season Ticket Holder complaints when needed in a timely and professional manner

·        Organize various prospecting events to generate new leads and sales opportunities

·        Create, execute and track sales contests throughout the season

·        Manage and distribute incoming leads to sales staff

·        Contribute to and lead weekly meetings with the sales and service teams

·        Other duties as assigned

Required Qualifications

·        Bachelor's degree (BA) from four-year College or University, or requisite experience

·        3+ years of sales and/or services experience in the sports or hospitality industry, prior management experience preferred

·        Oversee and display strong ability to successfully manage multiple initiatives at once

·        Excellent communication and time management skills

·        Outstanding organizational skills with strong attention to detail and follow-through

·        Self-starter with a proven ability to take initiative on time sensitive projects

·        Team-oriented attitude

·        Proficiency with Microsoft Office Suite

·        Ability to attend all home games and work non-standard hours including nights, weekends, and holidays


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Sales & Marketing: Event Operations/Management
Guest Service Intern - St. Louis Blues/ Scottrade Center (St. Louis, MO)

Summary:

The primary responsibility of this position is to assist in event and administrative duties within the Guest Services Department. This is an unpaid internship, preferably for college credit.

Essential Duties and Responsibilities:

  • Assists in the preparation and set up of training and hiring sessions.
  • Assists with the Lost and Found program.
  • Assists with the building tour program.
  • Prepares event signage, assists with event equipment set up and preparing event information.
  • Provides guests with general building information.
  • Shadows managers and supervisors during events to learn first hand event knowledge.
  • Assists with the set up and monitoring of general admission area for concerts without floor seating and with pre-event activities.
  • Assists in the scheduling of staff for early calls and tours as well as the monthly schedule.
  • Attends weekly operations meetings
  • Responsible for completing special projects as needed. (ex. Updating Handbook, set up of ISS software)
  • Performs other duties as assigned by Guest Services Management.

Qualifications

  • Currently enrolled college level student.
  • A desire to gain experience in a professional sports and entertainment environment
  • Excellent communication, computer, and organizational skills
  • A strong work ethic
  • General office skills are necessary (Microsoft Word, Power Point, Excel, filing, copying, etc).
  • Availability to work evenings, weekends and holidays
  • Must be a team player

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Sales & Marketing: Premium/Suite Sales
Premium Sales Coordinator - TD Garden & Boston Bruins (Boston, MA)

Summary:

The individual in this role will be assisting the TD Garden & Boston Bruins Sales and Service Management Team in all traditional and non- traditional initiatives. The individual reports to the VP of Sales and Service. Must be able to work effectively in cross functioning teams: multiple sales and service teams, marketing, finance, box office, operations and food service.

Essential Functions:

To support the business in an administrative role, as well as the coordination and support of all the strategic sales and service initiatives, including full responsibility for servicing and managing the Celtics Legends Member Experience.

Accountabilities/ Supervisory Responsibilities:

  • Respond to in-bound inquiries, by phone, and provide outstanding customer service in order to build value TD Garden potential customers; document all interactions through CRM, and provide management team with daily recap of sales and marketing activity.
    • Enters new customer information, gathered by inbound phone inquiries into computer database.(SFDC)
  • Administrative functions of the sales process such as preparing agreements, keeping accurate information within databases, and tracking sales progress to campaigns and annual sales goal.
  • Serves at the point of contact for Celtics Legends Customer Service, by working with management to deliver Legends Service Standards.
  • Responsible for managing inventory of sales/service collateral as well as re-ordering when necessary. 
  • All other duties are assigned 

Minimum Requirements:

  • Experience supporting a sales and or management team
  • Bachelor’s degree from an accredited college or university in Marketing, Communications, Sports/Business Management or a related field 
  • Excellent written and verbal communication skills with a friendly and professional telephone manner 
  • Knowledge of Microsoft Office, Salesforce, and Archtics preferred
  • Strong organizational and time management skills
  • Must be detailed-oriented, with the ability to meet deadlines and handle multiple assignments and projects in a fast passed environment
  • Ability to work nights, weekends and holidays as job duties involve non-traditional hours

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a bachelor's degree? Yes/No


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Sales & Marketing: Database Marketing/Analytics
Consumer Business Intelligence Analyst - TD Garden/Boston Bruins (Boston, MA)

The Consumer Analyst will supports operations by being the technical lead in developing analyses for key revenue generating analysis across all DN Boston Holdings. Provide key insights and supporting data for existing initiatives as well as utilizing data-driven recommendations to support growth in the following areas:

Strategic/Consumer Insights Management – perform data research and analysis process necessary to generate the revenue improvements we can expect from full utilization of a more robust data-driven strategy.

Business Intelligence Reporting– Technical lead with the development of key reports, dashboards and analysis to be utilized in the daily management of the field operations.

Analytic Driven Research – Produce and analyze key reports on financial, marketing and operations to ensure operations are continually driving improvement.  Assists in consolidation of disparate major data sources into streamlined dashboards and reporting tools that aid in generating actionable insights.

Business Development – Develop analysis for comprehensive case studies and proven success stories to be utilized as a sales tools for new business.

Additional Responsibilities:

  • Responsible for predictive/statistical modeling, data science, market research & visualizations while developing design algorithms to maximize revenue and optimize overall business performance.
  • Implements marketing and financial segmentation schemes, and predictive model scores for marketing initiatives by the business subsidiaries within Boston.
  • Design new and innovative analytical solution to predict customer behaviors & recommend actions to drive desired outcomes. Researches key trends affecting the sports and entertainment and hospitality industries.
  • Manage ongoing business models (refreshing & calibrating key sales & retention models). Develops analysis for operational campaigns by building BI dashboards, which visualize fundamental performance indicators. Technical lead on development of business rules, metrics for BI.
  • Perform ad-hoc analysis as needed to answer specific business questions & produce actionable insights.
  • Develops analysis for operational campaigns by building BI dashboards, which visualize fundamental performance indicators. 
  • Coordinates with the Data-Architect for developing business rules, mapping and key usages of data structured within the data-warehouse.

Qualifications:

  • Bachelor's degree in Marketing, Finance, Mathematics, Operations Research, Statistics or related field with 5 year's relevant experience.
  • Experience working with large volumes of data; experience with POS and clickstream data is a plus.
  • Expertise in data extraction & transformation, relational databases & SQL
  • Ability to apply theoretical or experiential knowledge on predictive modeling, time series analyses, machine learning to solve large scale business problems, to research and create cutting edge solutions.
  • Knowledge of fundamental concepts of marketing, such as positioning, segmentation, consumer behavior, etc.  Understanding of complex digital ecosystems and metrics available for collection and analysis.
  • Consumer research and CRM / Loyalty administrator experience supporting customer analysis, segmentation for targeted marketing and sales planning.
  • Strong programming and analytical skills in major analytics software packages (e.g. SAS toolsets (SAS Enterprise Miner preferred), SPSS, R, etc).
  • Have ability, creativity and experience to generate quick, iterative, optimizing solutions in a wide range of business problems, from online marketing to merchandising.
  • Experience in Big Data sets, cloud based architectures, and deployment frameworks for machine learning algorithms (e.g. Hadoop, Hive, Hbase, Mahout, etc.).
  • Proficiency in analysis and knowledge of data presentation concepts and procedures required.
  • Proficiency in SQL or similar relational database management system required.
  • Advanced  proficiency with Google Analytics, Omniture or related system.
  • Strong understanding of direct marketing theories and processes.
  • Exceptional written and verbal communication and organizational skills
  • Good presentation skills including dynamic public speaking skills
  • Demonstrates excellent analytic modelling skills that clearly communicate concepts for dissemination in a non-technical manner.
  • Demonstrates mastery of quantitative business analysis methods including statistical modeling, regression analysis, and mass data analytics.
  • Demonstrates skills in presentation applications including Excel, Powerpoint & SAS.
  • Proven ability to work within an ambiguous/fluid data enterprise; ideal candidate should be able to adapt well to change and thrive in a multi-matrix organization

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working with large volumes of data? Yes/No
2. Do you have consumer research and CRM/Loyalty administrator experience supporting customer analysis and segmentation for targeted marketing and sales planning? Yes/No
3. Do you have a Bachelors degree? Yes/No


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Sales & Marketing: Database Marketing/Analytics
Data Architect - TD Garden/Boston Bruins (Boston, MA)

The Data Architect will play a central role in upgrading and modernizing the data infrastructure supporting the TD Garden & Boston Bruins system environments. The Data Architect will lead the development /integration of the following: data storage processes, infrastructure, analytic tools, data-warehouse and data governance for the business. In addition, the Data Architect will take a key role in training Delaware North analytic personnel on efficient coding processes and serve as a key liaison between Analytics, IT, and the Business Units for the data warehouse.

  • Data Architecture & Warehousing – Lead developer on initiatives for: logical designs of data mapping from data sources as well as data flow design for translating into centralized physical databases.
  • Data Governance – Works with internal stakeholders & third party vendors to develop the data governance models / standards as well as the ETL process based on the models.
  • Data Processes – Leads the maintenance and daily support for the data-warehouse through implementation and refinement of the ETL processes.
  • BI Integration – Oversees the mapping of the integrating process for data into BI Tools and Reporting Platforms from the data-warehouse.
  • Leads the development and ongoing support of the data-warehouse, data accuracy, process integrity, mapping, business rules, and synchronization between data-systems.
  • Key liaison between TD Garden & Delaware North IT for integrating data that feeds from the data-warehouse for BI Tools and reporting
  • Works with third party vendors and key internal stakeholders on developing the data-governance models. In addition, insures the models integrate with the ETL processes for the data-warehouse
  • Leads development on creating data-dictionaries of key tables and libraries within the data-warehouse. All other duties as assigned.

Qualifications:

  • Bachelor's degree, Master's degree preferred in Computer Science, Mathematics, Software Engineering or related field with 5-7 year's experience in related fields listed below:
  • Data architecture with data platforms (such as): Netezza, Teradata, Oracle, AWS, Cognos, SAS
  • SAS programming to maintain, develop advanced SAS techniques to write for optimal efficiency. Proficiency in SAS should include at minimum but not limited to: Base SAS, SAS DI Studio, SAS Visual Analytics, SAS Customer Intelligence Studio
  • Architecting and structuring high volume, various data integrations and services
  • Working on data governance initiatives
  • Modeling, segmentation techniques, survival methods, or other advanced inferential techniques.
  • 2+ years of experience with cloud based data services preferred
  • Thorough understanding and experience in structured programming methodologies
  • Strong SAS skills with deep understanding of how procedures & data-steps work
  • Understanding of how data-governance impacts data-mining and statistical modeling of the data

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years experience in data architecture with data platforms? Yes/No
2. Are you proficient in SAS? Yes/No
3. Do you have experience in modeling, segmentation techniques, survival methods, or other advanced inferential techniques? Yes/No


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Sales & Marketing: Game Operations/Presentation
Mascot Coordinator - Washington Capitals (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview:  Serve as the primary in-costume mascot performer for the Washington Capitals during home games, scheduled events, and on social media.

Responsibilities:

  • Perform as Slapshot (Capitals Mascot) at all Capitals preseason, regular season, and playoff home games. Performances will include:
    • Interacting in a fun and creative way with patrons at Verizon Center
    • Developing new and interactive ways to encourage the patrons to cheer for the Capitals
    • Creating fun interactive skits
    • Participating in on-ice promotions with fans
    • Coordinating and fulfilling of visits, as assigned by Capitals Marketing
  • Schedule and coordinate all external promotions and appearances taking place outside of home games.
  • Brainstorm and develop skits and videos to enhance the patrons’ game night experience.
  • Maintain inventory of all costumes, props, and additional items, ensuring that all elements are kept in proper working order at all times.
  • Serve as an ambassador for the Washington Capitals organization at all team-related and external functions.
  • Assist in brainstorming and developing new and entertaining Game Entertainment elements.
  • Be physically capable of performing in costume throughout all scheduled games and appearances, and must be able to perform tumbling/stunt routines as requested by Game Entertainment.
  • Oversee the social media platforms for the character, including but not limited to Facebook, Twitter, Instagram, and Snapchat, while creating new content for social platforms.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • At least two years of experience as a mascot for a professional sports team, college team, and/or professional entertainment organization.
  • Extensive gymnastics background preferred.
  • Highlight reel of past work is required. Please keep video submissions under five minutes and must include a skit/dance routine. 

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Ticket Sales
Manager, Regional Sales - Washington Capitals (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview:  Responsible for generating maximum revenue through the sale of full season, partial season and group ticket plans.  

Responsibilities:

  • Sell Washington Capitals ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other
  • miscellaneous game night duties.
  • Attend B2B networking events.
  • Other related duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree.
  • Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage numerous business relationships in a professional manner.
  • Passionate about building a sales career in the sports industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs.
  • Experience with Archtics and TicketMaster is preferred, but not required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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