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Current available jobs in Sales & Marketing:


» Strategic Marketing Manager - Boston Bruins (Boston, MA)
» Digital Marketing Designer - Boston Bruins & TD Garden (Boston, MA)
» Director of Digital and Creative Services - Boston Bruins & TD Garden (Boston, MA)
» Assistant Programs Coordinator (Contract, Feb - Aug 2015) - Capital Sports Management Inc. (Ottawa, ON)
» Customer Relationship/Database Marketing Coordinator - Carolina Hurricanes (Raleigh, NC)
» Digital Marketing Analyst - Columbus Blue Jackets (Columbus, OH)
» Executive Director, Florida Panthers Foundation - Florida Panthers (Sunrise, FL)
» New Jersey Devils, Group Events Specialist - New Jersey Devils (Newark, NJ)
» Group Sales Specialist - New York Rangers (New York, NY)
» Marketing Media Manager - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Part Time Ticket Seller - Phoenix Coyotes & Gila River Arena (Glendale, AZ)
» Event Staff - Prudential Center and New Jersey Devils (Newark, NJ)
» Client Communications Specialist - TD Garden/Boston Bruins (Boston, MA)
» Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)



Sales & Marketing: Digital/New Media Sales
Strategic Marketing Manager - Boston Bruins (Boston, MA)

Position Summary:

Serve as the primary contact for internal departments and external partners in creating strategic and integrated marketing campaigns to support all Boston Bruins event, ticket sales, retail, promotional, digital initiatives, community-based goals to maximize revenues and awareness.

Manages and creates strategic integrated marketing campaigns to support all Boston Bruins ticket sales, Proshop/retail, promotional, digital initiatives, team brand, community relations and Boston Bruins Foundation initiatives to drive revenue and awareness. Manage and track ROI for campaign effectiveness, communicate results and progress to stakeholders, and efficiently manage associated marketing budgets.

Oversee negotiation, creative development and trafficking of all Boston Bruins paid media advertising including digital/social media, radio, print, television and outdoor as well as strategic in-house asset management of all owned channels including digital/social, print, outdoor and in-arena. Maintain strong relationships with media outlets, third party providers/vendors and Ticketmaster representatives.

Manage Boston Bruins brand development including the creation of in-house graphics, agency-of-record relationship and copy writing for advertising and collateral.

Qualifications:

  • Bachelor’s Degree in Marketing, Advertising, Communications or related field.
  • 5 years in a strategic marketing role in sports & events, consumer product goods or agency environment.
  • Extensive knowledge of advertising and marketing strategies.
  • Knowledgeable and experienced with digital marketing strategies.
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization.
  • Strong organizational and problem-solving skills.
  • Creative thinker, writer and effective brand manager.
  • Conveys leadership qualities and a team player disposition with collaboration and influential skills.
  • Self-starter, with ability to manage multiple priorities simultaneously.
  • Ability to work a flexible schedule including nights, weekends, and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5 years of strategic marketing experience in a sports/events , consumer products or agency environment? Yes/No


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Sales & Marketing: Digital/New Media Sales
Digital Marketing Designer - Boston Bruins & TD Garden (Boston, MA)

Position Overview:

Serve as the creative design resource for all digital applications for the Boston Bruins and TD Garden in support of fan engagement, marketing and business driven initiatives.  Effectively translate TD Garden and Boston Bruins brands for digital channels by creatively designing content by channel type and relevancy for target groups with adherence to organization-wide branding and messaging guidelines.

Support the distribution, monitoring and reporting of digital campaigns across all digital channels including social (Facebook, Twitter, Instagram, YouTube, Google+, etc.), web, mobile, and email.  Be an early adopter of emerging digital channels and content development for the organization.  Serve as support to the overall creative group. 

Position Summary:

  • Manage creative design for all digital applications for the Boston Bruins and TD Garden in support of fan engagement, marketing and business driven initiatives.  Collaborate with Marketing and Communications counterparts on campaign development and fan engagement strategies.  Effectively translate TD Garden and Boston Bruins brands for digital channels by creatively designing content by channel type and relevancy for target groups with adherence to organization-wide branding and messaging guidelines.
  • Support the daily trafficking, monitoring, and reporting of content across all digital channels with a focus on fan engagement, creative support of business initiatives, implementing best practices and being an early adopter of new technologies.  
  • Support the overall creative group with cross-over projects, coverage, and brand development


Qualifications:

  • Bachelor's degree in graphic design, web, marketing or related concentration
  • 2-5 years minimum creative design experience, with expertise in digital design.
  • Flash, HTML and Java experience required and familiarity with marketing automation platforms and content management systems is preferred. Proficiency with design applications such as Illustrator, Photoshop, and/or InDesign.
  • Demonstrable knowledge of social media channels, with strong familiarity with Twitter, Instagram and Facebook.
  • Knowledgeable and experienced with digital marketing strategies.
  • Organized and detail oriented.
  • Experience with managing and tracking digital marketing campaigns preferred.
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization.
  • A self-starter with the ability to manage multiple priorities simultaneously, who can thrive in a fast paced and constantly changing environment. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2 years experience in creative and digital design? Yes/No
2. Do you have a Bachelor's degree? Yes/No


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Sales & Marketing: Digital/New Media Sales
Director of Digital and Creative Services - Boston Bruins & TD Garden (Boston, MA)

Position Overview:

Strategically lead the shared digital marketing and creative resources of the Boston Bruins and TD Garden, to achieve revenue, branding, and fan development goals with a focus on cross-organizational collaboration, goal-oriented campaign development and management, superior creative execution, forward-thinking digital development and data-driven decision making. 

Oversee the development and maximization of all TD Garden and Boston Bruins (Bruins DEN) digital channels, including but not limited to web (BostonBruins.com, TDGarden.com), mobile (Boston Bruins and TD Garden apps), micro-site (Bruins STH and Premium Club client portals), marketing automation platform (Adobe), and social (Facebook, Instagram, Twitter, LinkedIn, Google+, etc.) with a focus on data acquisition, fan engagement, implementing best practices and optimizing user experiences. 

Partner with key stakeholders to establish program objectives, develop integrated digital strategies, and provide seamless execution of campaigns and projects to achieve revenue and activation objectives (ticket sales, corporate partnerships, The Premium Club), brand goals, awareness, client communication, database growth and social engagement. Define key metrics to measure the effectiveness of digital marketing initiatives; employ best practices; focus on the value of data acquisition and analytics; develop reporting process to communicate program and strategy progress to the organization.

Position Summary:

Effectively develop, manage and optimize TD Garden and Boston Bruins (Bruins DEN) digital channels, including but not limited to web (BostonBruins.com, TDGarden.com), mobile (Boston Bruins and TD Garden apps), micro-site (Bruins STH and Premium Club client portals), marketing automation platform (Adobe), and social (Facebook, Instagram, Twitter, LinkedIn, Google+, etc.) for all business, marketing and communications objectives.  Collaborate with Communications departments and brand managers on content strategy to achieve messaging and engagement goals.

Qualifications:

Bachelor’s degree in marketing, business, communications or related field.

  • Minimum 8 years strategy experience: Working in a team or agency environment to create and direct digital strategies that drive development of digital experiences and integrated campaign effectiveness with a focus on analytics and value of data. 
  • Strong strategic thinker: Ability to apply conceptual strategy, brainstorm facilitation, and day-to-day directing of projects through completion. Proven experience creating strategies that are executable through creative expression.
  • Exceptional leadership and organizational skills: Ability to manage, mentor and inspire the people reporting to them and create a supportive work environment leading to professional growth.
  • Expert digital marketing experience: high level of understanding in development of personas, execution of content strategy, user experience, analytics, social, SEM, mobile, and CRM. Passion for emerging media and technologies.
  • Strong analytical skills, and the ability to leverage performance data to both identify optimize current business and identify new opportunities.
  • Strong communication skills, both verbal and written.
  • Strong creativity skills required.
  • Ability to handle multiple projects, tasks and priorities.
  • Strong interpersonal skills and collaboration experience with the ability to be a consensus builder. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 8 years experience in strategy? Yes/No
2. Do you have a Bachelor's degree in Communications/Marketing/Business or related field? Yes/No


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Sales & Marketing: Event Operations/Management
Assistant Programs Coordinator (Contract, Feb - Aug 2015) - Capital Sports Management Inc. (Ottawa, ON)

All team members of Senators Sports & Entertainment are held accountable for creating raving fans.

This position will be based primarily out of the Richcraft Sensplex (East Ottawa), but may occasionally involve work at the Cavanagh Sensplex (Kinburn) and Bell Sensplex (West Ottawa).

The Assistant Program Coordinator is responsible for assisting in the planning, organizing, marketing & execution of world-class programs held at or on behalf of Capital Sports Management Inc, at the Richcraft Sensplex, Cavanagh Sensplex and Bell Sensplex facilities.  The coordinator is responsible for delivering outstanding customer service, and ensuring all part-time staff involved in the execution of CSMI programs do the same. This role will often feature work during evenings and weekends.

ESSENTIAL FUNCTIONS

Essential Raving Fans Responsibilities and Accountabilities:

•          Seeks ways to enhance the fan experience in unexpected ways

•          Empowered to say YES, creating raving fans of Senators Sports & Entertainment 

•          Knows and lives SSE’s mission everyday through service, teamwork, continuous improvement, change, and fun

•          Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”

•          Maintains consistency in attitude and behavior, exceeding expectations

•          Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied and a Raving Fan

•          Approaches all tasks with a “can-do” attitude understanding that there is no other kind of attitude

•          Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behavior

•          Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop relationships.

•          Presents a cheerful, positive manner

•          Takes ownership and sees the client’s need through from beginning to end

•          Exercises appropriate judgment in handling client situations.

•          Responds in a positive manner with alternative solutions when a client’s initial request is not possible.

•          Shows initiative and takes action with an appropriate level of independence

 

Related Duties: 

•          Marketing, actively selling, and successfully operating programs for CSMI which include (but are not limited to)  

          o   Youth and adult hockey tournaments

          o   Hockey camps

          o   Youth 4 on 4 leagues

          o   Weekly skill development programs

•          Build & manage relationships with 4on4 league and summer camp clients

•          Responsible for ensuring that all aspects of programs are professionally executed

•          Responsible for ensuring registration targets for all programs are exceeded using a creative and hard-working approach

•          Prepare all materials in advance for distribution to individuals during programs

•          Dealing with players, coaches, and parents on a regular basis and as specific issues arise

•          Execute program marketing plans and assist with the development of these plans

•          Responsible for delivering outstanding customer service and to customer inquiries in a timely fashion and as per company policies

•          Attend third party events or locations with the goal of promoting CSMI-run programs

•          Assist with payment collection for all programs

•          Dealing with parents, coaches, and hockey executives on a regular basis

•          Assist with the content management for program websites to ensure all information is kept accurate and up to date

•          Pre & post program communication (written & oral) with all clients including phone, email and in-person

•          Ensure relevant information is communicated in an accurate and timely fashion to all program participants

•          Supervise part-time employees, volunteers and coop students as required

•          Responsible for following policies & procedures set out by programs department management and the Senators Sports & Entertainment group of companies, and for ensuring all part-time staff do the same

•          Other duties as requested by Programs Managers and Program Coordinators

QUALIFICATIONS

•          University Degree or College Diploma

•          Must have an intimate knowledge and understanding of the game of hockey (experience as a player or coach required)

•          Excellent written and oral communication skills (written communication competency test may be required during application process)

•          Minimum of two years customer service experience (education in this area is an asset)

•          Previous experience in event or program planning & executing

•          Must be proficient with MS Office applications (Excel, Word, Outlook) with special emphasis on MS Excel

•          Bilingualism is an asset

•          Excellent supervisory skills & relevant experience

•          Must be a team player

•          Very strong work ethic

•          Ability to work under pressure situations and deal with difficult people on a regular basis

•          Ability to meet tight deadlines

•          Must hold a valid driver’s license and have own means of transportation

•          Must be available to work evenings, weekends and holidays as required

 

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted.  Applications received for this competition will be maintained on file for a period of 6 months and may be referenced for future staffing requirements

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you legally eligible to work in Canada?


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Sales & Marketing: Database Marketing/Analytics
Customer Relationship/Database Marketing Coordinator - Carolina Hurricanes (Raleigh, NC)

The Customer Relationship / Database Marketing Coordinator will assist with the Hurricanes Customer Relationship Management and database marketing programs. This will include assisting with the creation and execution of e-mail marketing, marketing automation, and Customer Relationship Management (CRM) programs and campaigns. The position will be involved with the day-to-day operations of the Hurricanes CRM system (Microsoft Dynamics 2011) and marketing automation system (CoreMotives) including data loads, list selection / database queries, HTML email content development, sales call list assignments, sales team training and support, and campaign execution. The Coordinator will assist in reporting and analytics on ticket sales and prospect development programs and email marketing campaigns.

The Coordinator will participate in department meetings assisting in crafting CRM strategy and programs to drive Ticketing Department revenue to achieve annual goals and objectives.

Position Responsibilities:

  • Day-to-day management of the e-mail marketing system (CoreMotives) including development of HTML content for email marketing and related database management.
  • Data analysis to create and assign prospect lists for outbound telemarketing, direct marketing, and email marketing.
  • Assist in the development and management of CRM campaigns and related digital marketing and database marketing projects.
  • Development and completion of campaign reports and analytics
  • Support and training of the Sales staff with regard to Microsoft Dynamics 2011 CRM system and CoreMotives marketing automation system.
  • Assist in the planning and execution of lead generation and data collection campaigns to increase database size, subscriptions to newsletters, and the company’s overall depth of knowledge regarding the team’s customer database.
  • Assist with other traditional and digital marketing projects, as required.

Qualifications:

  • 1 to 2 years’ experience  in Customer Relationship Management and Marketing Automation / e-mail marketing highly preferred
  • Bachelor’s degree in marketing or related field preferred
  • Demonstrates ability to analyze data and prepare detailed reports
  • Experience in digital marketing analytics platforms such as Adobe Analytics and Google Analytics
  • Highly proficient in Microsoft Excel
  • Knowledge of marketing databases (preferred)
  • Knowledge of email marketing processes and best practices including testing, copy development content creation / HTML, and CAN-SPAM and CASL regulations.
  • Ability to work extended hours including nights, weekends, holidays; along with a strong work ethic and ability to work in a fast-paced environment.
  • Excellent computer skills

Experience with:

  • Marketing automation platforms such as CoreMotives, Marketo, or equivalent
  • CRM software such as MS Dynamics 2011 or Salesforce
  • Database management (segmentation, reporting, maintenance)
  • Experience in college or professional sports ticketing (preferred)
  • Experience with Ticketmaster ARCHTICS ticketing system (preferred)
  • Understanding of direct marketing and sales including direct mail, outbound telemarketing, and email marketing.

Must pass a criminal background check and pre-employment drug screen.

PNC Arena and the Carolina Hurricanes are an equal opportunity employer and provide for a drug free workplace.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working with Microsoft Dynamics 2011 or Salesforce?
2. Do you have experience with Ticketmaster ARCHTICS ticketing system?
3. Do you have any experience with Adobe Analytics or Google Analytics
4. Have you ever worked with a professional sports team? If so in what capacity?
5. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.


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Sales & Marketing: Marketing
Digital Marketing Analyst - Columbus Blue Jackets (Columbus, OH)

The Digital Marketing Analyst will be responsible for leveraging data to improve the organization’s insight of fan engagement, audience growth and revenue sources via team digital initiatives.

Responsibilities:

  • Monitor, analyze and report on website, mobile app, mobile web, social media, e-mail, and Wi-Fi data to guide future strategies, optimize engagement and audience growth. 
  • Develop streamlined reports in relevant digital areas for Director of CRM & Analytics.
  • Utilize ticket analytics platforms to report on ticket sales activities and guide strategies to maximize ticket revenue.
  • Identify prospective buyers through audience segmentation analysis.
  • Implement, monitor and report on digital advertising buys.
  • Assist with ad-hoc reporting, and analysis of tickets sales and marketing activities.
  • Assist with acquiring and distribution of digital content, including working game nights and team special events as needed.
  • Other duties as assigned.

Education/ Experience:

  • Four year college degree in marketing, business, economics or related field.
  • 1-2 years full time and/or internship experience.
  • Proficiency in all Microsoft Office applications.
  • Prior experience working with Microsoft Dynamics, Omniture, social media analytics platforms a plus, but not required.
  • Strong attention to detail.
  • Proficiency in using analytics tools.
  • Strong written and strong verbal communication skills.
  • Excellent organizational and time management skills.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a four year college degree in marketing, business, economics, or a related field?
2. Do you have at least one year experience working with data analysis?


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Sales & Marketing: Fundraising/Major Gifts
Executive Director, Florida Panthers Foundation - Florida Panthers (Sunrise, FL)

Responsibilities:

  • Responsible for running the day-to-day operation of the Florida Panthers Foundation
  • Develop short- and long-term plans supporting the mission of the Foundation
  • Plan, develop and execute fundraising activities, including fundraising events and solicitation of donations
  • Works closely with Community Relations team for any in-kind donation needs, securing players/coaches/staff for charitable efforts, and developing/enhancing relationship with local charity partners that align with the Foundation's mission
  • Identify and secure corporate partner relationships to work with the Foundation on achieving its objectives
  • Identify, review and make recommendations to the Board of Directors for the use of funds for charitable purposes in accordance with mission of the Foundation
  • Develop policies and processes designed to achieve maximum efficiency in the Foundation’s operations, fundraising and donations
  • Develop public relations strategy to increase the awareness of the Foundation’s activities in the community
  • Attend networking, chamber and other community events for purposes of expanding the reach of the Foundation and for maintaining and developing relationships with key external contacts and the community at large
  • Supervise and manage volunteers assisting in the implementation of the Foundation’s activities such as game day 50/50 raffle, Shirts Off Our Backs and other auction programs
  • Create and maintain spreadsheets, word documents, brochures, event programs and recaps of Foundation events, etc.
  • Provide periodic written reports to the Board of Directors and provide presentations and updates to the Board of Directors at Board meetings
  • Other duties and projects as assigned by the Board of Directors

Qualifications/Skills:

  • Bachelor’s Degree required, Master’s Degree preferred in public relations, social work or related field
  • Minimum five years foundation experience with at least two years in the South Florida market preferred 
  • Proven experience in foundation event planning from start to finish
  • Ability to represent the Foundation effectively in a variety of settings and with diverse communities
  • Demonstrated understanding and appreciation for diverse cultures
  • Successful demonstration of program development and implementation 
  • Strong managerial (people and projects) and leadership skills
  • Must be well-organized and detail focused
  • Excellent communications skills, both written and verbal 
  • Ability to travel locally
  • Must be authorized to work in the United States on a full-time basis for any employer
  • Ability to work flexible hours, weekends, holidays and evenings when required

MUST BE A LOCAL CANDIDATE OR HAVE RECENTLY WORKED IN THE LOCAL MARKET


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Sales & Marketing: Ticket Sales Management
New Jersey Devils, Group Events Specialist - New Jersey Devils (Newark, NJ)

The New Jersey Devils seek a motivated, competitive, and career-driven individual to sell group ticket packages. This person will run an ambitious schedule of meetings/appointments with local group decision makers with a significant level of related phone work to support and follow up from this activity. This individual should be familiar with the group sales process, have a relationship focused personality and a proven track record of selling group tickets in the sports industry. 

Responsibilities include:

  • Generating new group sales through cold calling, outside appointments and building tours
  • Prospecting new group sales opportunities through cold calling, referrals and networking events
  • Setting meetings with key decision makers of community and corporate groups
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Providing a high level of service to all accounts
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc
  • Must meet all predetermined activity and sales goals
  • Must have the ability to handle multiple projects
  • Assist with other group duties as assigned

Qualifications and Requirements:

  • Bachelor's degree
  • Relationship selling experience is a plus
  • Computer literacy required
  • Position requires excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry
  • Willingness to work nights and weekends
  • Ability to work effectively as part of a team
     

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Sales & Marketing: Sales & Marketing Management
Group Sales Specialist - New York Rangers (New York, NY)

Group Sales Specialist generates group ticket sales utilizing aggressive and targeted outbound efforts for all MSG Sports events. Create and maintain client database, future sales opportunities and referrals. Develop and implement programs designed to drive sales volume and maximize sales revenues. Contribute to the servicing of inbound calls including customer inquiries and inbound ticket orders. Leverage popular events, acquire referrals from current buyers, and keep core clients informed and satisfied. Ensure timely collection of payments, monitor held inventory, maintain detailed records on purchase history and sales production, and keep abreast of TicketMaster reports/improvements. Foster positive working relationships within department, company, and client base.

Qualifications:

Ideal candidate will have experience with direct client contact, knowledge of MSG Sports properties, and a sincere and educated interest in sports/entertainment.

Will be able to multi-task, prioritize assignments and manage workload in a highly urgent environment.

Excellent communication and organizational skills, with the ability to develop creative ideas to increase revenues is required.

Will be a motivated sales professional with a positive and resilient attitude, and the ability to develop strong relationships with clients that encourage sales.

Computer proficiency required. Must be flexible to work evenings and weekends as required.

In order to be considered for this role, you must apply to our career website.

https://thegarden.igreentree.com/CSS_External/CSSPage_Referred.ASP?Req=14-6771


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Sales & Marketing: Media Buyer/Trafficking
Marketing Media Manager - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The marketing media manager is responsible for developing and executing all promotional and advertising elements of revenue generating marketing ticket programs for the Detroit Red Wings and Olympia Entertainment events including negotiating, scheduling and buying all appropriate traditional media while assisting the Marketing Department with day to day functions and projects. 

Key Responsibilities: 
•    Plan media campaigns for the Detroit Red Wings and Olympia Entertainment events utilizing demographic data and consumer profiles to effectively reach target audiences
•    Evaluate ad positioning and calculate reach and frequency to optimize placement and maximize ROI
•    Steward placement of all orders including negotiating rates, buying advertisements, trafficking ads, tracking fulfillment and paying invoices
•    Create, execute and maintain advertising budgets for any Detroit Red Wings and/or Olympia Entertainment events
•    Order advertising creative and manage production deadlines
•    Compile monthly recaps of media and event settlements
•    Work cohesively with Olympia Entertainment Marketing to ensure cross-entity trade and contractual elements are met and to monitor cash spends by station
•    Negotiate, fulfill, and monitor media trades for events as directed
•    Plan, negotiate and execute all promotions and giveaways with external media partners that  provide added value and a creative marketing branding experience 
•    Aid Detroit Red Wings media relations department in securing on-air interviews for special events and announcements based on media buys/promotions/trades
•    Coordinate day-of-game activities including radio remotes and execution of on-site media promotions
•    Assist with special projects, presentations and budgets
•    Additional responsibilities as directed by supervisor
•    Participate in campaign planning discussions with advertising agencies and marketing staff
•    Build and maintain strong working relationships with media stations and ownership groups to facilitate negotiations and secure the most efficient rates, added value, promotions and other marketing benefits

Supplemental Job Functions:
•    Attend events and execute on site activities
•    Assist and/or individually execute marketing activities at events
•    Assist Olympia Entertainment Marketing department as needed 
•    Coordinate special projects as assigned

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s Degree in marketing, communications, journalism, business administration or related discipline required
•    Minimum of 3-5 years of entertainment/sports or radio/TV marketing experience
•    Extensive knowledge of marketing, media buying, promotions, event planning, sales, creative process, web marketing/social networking 
•    Understanding of marketing, advertising and public relations principles and the ability to think creatively and outside of the box
•    Demonstrated highly developed verbal, written and presentation communication skills
•    Evidence of initiative and goal orientation characteristics
•    Evidence of organization and planning and ability to work on multiple projects simultaneously, under pressure with tight deadlines
•    Previous experience in a position requiring accuracy and attention to details.
•    Computer proficiency, including Microsoft Office (specifically Excel), Internet or other web based applications and databases 

Preferred knowledge, skills and abilities:
•    Knowledge of the Detroit, southern Ontario and western Michigan media market
•    Experience in a sports industry environment
•    Experience in Adobe Creative Suite
•    Established media contacts
•    Basic understanding of social and digital marketing strategies

Working Conditions:
•    This position will work in an arena environment and may be subject to varied temperatures
•    This position will be required to work long and unpredictable hours on weekdays, weekends and holidays as needed
•    Exposure to moderate - high noise level
•    Frequent visual/auditory attention


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Sales & Marketing: Ticket Operations
Part Time Ticket Seller - Phoenix Coyotes & Gila River Arena (Glendale, AZ)

Job Summary
The Ticket Seller is responsible for selling tickets to the general public from the Arena Ticket Office using the Ticketmaster system, while providing general information to guests.

Tasks and Responsibilities:
• Selling tickets to the general public from the Arena Ticket Office.
• Assist guests at the Ticket Office Will-Call window and resolve all issues/problems.
• Follow all operational policies and procedures for Ticket Office operations.
• Other duties as deemed necessary or as directed.

Required Knowledge/Skills/Job Qualifications:
Knowledge, Skill and Ability:

• Knowledge of computers, preferably the Ticketmaster system.
• Willingness to learn.
• Must be enthusiastic and guest services oriented.
• Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times.
• Experienced cash handling and strong math aptitude required.
• Strong customer service experience, with the aptitude to resolve conflicts.
• Proven ability to attend to details.
• Proven job reliability, diligence, and dedication.
• Must be flexible with working nights, weekends, and holidays.

Education and Formal Training:
• High school degree or GED.
• Ticketmaster ticketing system preferred, but not required.

Experience:
• Computerized ticket office experience or any equivalent combination of education and experience preferred, but not required.

Material and Equipment Used:
• Office equipment: copier, computer/keyboard, telephone, fax, and ticket printers.
• Ticketmaster ticketing system.

Note: When you apply for this job online, you will be required to answer the following questions:

1. I have local housing available in or near Phoenix/Glendale.


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Sales & Marketing: Fan Development
Event Staff - Prudential Center and New Jersey Devils (Newark, NJ)

EVENT STAFF

The Prudential Center and New Jersey Devils are looking for talented, experienced and energetic individuals to represent our organization as Event Staff. Ideal candidates are proactive, friendly, and enjoy interacting with guests and fans of all ages. This group will represent the organization at Devils home games by providing world class customer experience for all who attend.

Essential Responsibilities:
• Engage and interact with the crowd who are attending the game on the main and upper concourses.
• Prepare and maintain event props, giveaway items, and operating your assigned station correctly.
 

Key Job Components:
• Positive, high energy and customer service orientated
• Excellent communication skills
• Experience in working with kids of all ages

Minimum Requirements:
• High School diploma or equivalent
• Experience working for a promotional team (sports or arena work a plus)
• Experience working in the customer service field
• Knowledge of the live events, hockey, and the Newark area preferred

Availability:
• Commitment for all New Jersey Devils home games including nights, weekends, and holidays 


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Sales & Marketing: Consumer Marketing/Brand Management
Client Communications Specialist - TD Garden/Boston Bruins (Boston, MA)

Position Summary:

Manage the communication strategy for the Season Ticket Holder and Premium Club client communities, in collaboration with the Sales & Service teams, through the development and implementation of content across all channels.  Serve as the primary copy-writer and ensure suitability and optimization of content by channel type, consistency in style and tone, relevancy for target groups and adherence with organization-wide branding and messaging guidelines.  Monitor and track effectiveness of messaging and be an early adopter of emerging digital channels and content development for the organization.

Additional Responsibilities:

  • Create and distribute unique content for the Boston Bruins Season Ticket Holder and Premium Club client communities through various channels, including but not limited to email, client websites, social media and traditional communication and collateral applications. 
  • Work with Sales & Service departments and Marketing department to develop new and unique ways to deliver content through our current channels and through new immerging channels.  Work with all organization groups to ensure consistent messaging across all brands.
  • Provide copy-writing expertise across all marketing, digital, sales and service functions.

Qualifications:

  • Bachelor’s degree in Communications or a related degree.
  • All candidates must have minimum of 2-3 years professional experience developing communications and content strategies in the digital space for business.  Experience with sales/service and or membership-driven business preferred.
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization.
  • Conveys leadership qualities and a team player disposition with collaboration and influential skills.
  • A self-starter with the ability to manage multiple priorities simultaneously, who can thrive in a fast paced and constantly changing environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Exceptional written, communication and organization skills. Copy-writing samples required.  Creative thinker with experience developing engaging content across all media.
  • Strong working knowledge and history of optimization of all social platforms including Twitter, Facebook, Instagram, Tumblr, YouTube, Google+.
  • Candidate is required to possess a working knowledge of and experience utilizing marketing automation and CMS platforms.  Experienced with design tools including Adobe Photoshop

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2-3 years of developing communications and content strategies in the digital space for business? Yes/No


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Sales & Marketing: Ticket Sales
Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)


Ticket Sales Associate - The Prudential Center/New Jesey Devils

This is your chance to join an exciting new sales team as we continue to rise.


The New Jersey Devils have overhauled their entire sales management team, and have brought in top level executives formerly from NBA and NFL teams, to blaze new trails not yet seen in the NHL. The Devils “New Business Team” program is being built on a strong foundation of learning the fundamentals, studying sales philosophy, and consistent practice. Graduates from this program will be well positioned for success in more senior level sales positions in sports. Emphasis at the Devils is placed on promotion from within, with those possessing strong work ethic and positive attitudes sure to grow within the system. If you are looking for a competitive environment and to join on with a team poised to make some waves in sports, this is the place for you.

Description:
The New Jersey Devils are looking for ambitious, professional, self-motivated individuals who will be responsible for selling full season, partial, single game suite, and group ticket packages. The Ticket Sales Associate will act as a starting ground for an opportunity to move into a senior level sales position. Must be able to work nights, as well as targeted events as needed and succeed in a team environment, built around a collegiate culture with friendly competition.

Responsibilities:
• Sell New Jersey Devils full, partial, single game suite and group ticket packages
• Meet and exceed personal sales quotas set by management
• Participate in game/event day duties as needed
• Provide excellent customer service
• Possess a thorough understanding of the Devils ticketing plans and policies
• Prospect new business leads and use a sophisticated Microsoft CRM system to attack leads
• Set up daily new business appointments and arena tours with prospects


Requirements:
• Strong communication skills
• Highly motivated with a passion for sales
• Prior cold calling experience is preferred but not essential
• Organizational and time management skills a must
• Desire to learn and study sales and make it a career
• Professional appearance and conduct
• Ability to work in a structured, disciplined, cooperative and competitive environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you participated in organized team sports in high school or college?


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