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Current available jobs in Sales & Marketing:


» Event Coordinator - Amgen Tour of California (Los Angeles, CA)
» Inside Sales Representative - Anaheim Ducks (Anaheim, CA)
» Corporate Partnerships Manager - Arizona Coyotes (Glendale, AZ)
» Director, Marketing Analytics - Arizona Coyotes (Glendale, AZ)
» Client Development Executive - Boston Bruins & TD Garden (Boston, MA)
» Inside Sales Representative - Carolina Hurricanes (Raleigh, NC)
» Corporate Development Sales Coordinator - Columbus Blue Jackets (Columbus, OH)
» Inside Sales Representative - Columbus Blue Jackets (Columbus, OH)
» Director of Corporate Partnership - Dallas Stars (Frisco, tx)
» Group Sales Account Executive - Dallas Stars (Frisco, tx)
» Client Service Specialist - Florida Panthers (Sunrise, FL)
» Premium Sales Account Executive - Florida Panthers (Sunrise, FL)
» Director of Corporate Partnerships - Florida Panthers (Sunrise, Fl)
» Coordinator, Ticket Operations - Florida Panthers (Sunrise, Fl)
» New Business Team Representative - Florida Panthers (Sunrise, Fl)
» Ticket Operations Associate - Los Angeles Kings (El Segundo, CA)
» Account Executive, Inside Sales - Seasonal - Minnesota Wild (St. Paul, MN)
» Manager, Interactive Marketing - Monumental Sports & Entertainment (Washington, DC)
» Game Night Staff - 50/50 Raffle (Part-Time) - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Inside Sales - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Corporate Partnership - Monumental Sports & Entertainment (Washington, DC)
» Director, Corporate Partnerships - Nashville Predators (Nashville, TN)
» Fan Development Representative - Nashville Predators (Nashville, TN)
» Manager of Ticket Sales - New Jersey Devils and Prudential Center (Newark, NJ)
» Group Events Specialist - New Jersey Devils/Prudential Center (Newark, NJ)
» Group Sales Specialist - New York Rangers (New York, NY)
» Private Event Sales Account Executive - Olympia Entertainment & Detroit Red Wings (Detroit, MI)
» Inside Sales Representative - Seasonal - St. Louis Blues (St. Louis, MO)
» Strategic Marketing Manager - TD Garden (Boston, MA)
» Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)



Sales & Marketing: Event Operations/Management
Event Coordinator - Amgen Tour of California (Los Angeles, CA)

The Amgen Tour of California is a Tour de France-style cycling road race created and presented by AEG that challenges the world''s top professional cycling teams to compete along a demanding course that traverses hundreds of miles of California''s iconic highways, byways and coastlines each spring. The teams chosen to participate have included Olympic medalists, Tour de France contenders and World Champions. Amgen Tour of California is listed on the international professional cycling calendar (2 HC, meaning "beyond category"), awarding important, world-ranking points to the top finishers. More information is available at www.amgentourofcalifornia.com.

The Amgen Tour of California is seeking a part-time event coordinator to assist with planning the race scheduled for May 10-17. The ideal candidate has as strong interest in sports event production and possesses great verbal and written communication skills. Experience as a participant, volunteer, or organizer in endurance events (road running, cycling, triathlon, etc) is desirable and preferred. The position is part time and requires both work in and out of an office setting.

Duties

·Communication with potential and current host cities and tracking correspondence

·Communication with VIP’s and special guests

·Research and coordinate travel

·Create event summaries and email communications for Tour special events

·Assistance in reviewing and editing the event program and spectator guide

·Prepare imagery and copy for presentations

·Organize event planning materials for internal AEG staff

·Organize and distribute event credentials and materials

·Organize event expenses and reports

·Serve as a primary on-site contact for special guests at the 2015 Amgen Tour of California

Job-Specific Qualifications

·Strong skills in organizing information in Microsoft Excel and Powerpoint

·Customer service skills

·Strong organizational and time management skills

·Solution-oriented individual

·Ability to communicate frequently and work effectively with a small, close-knit team

·Familiarity and experience with event production (cycling, running races, festivals)

·Strong knowledge of California geography and primary markets

·Social media experience is a plus

·Basic photo editing skills are helpful

Qualifications

·18+ years of age

·Currently enrolled or a graduate of a 4-year college or university

·Clean driving record with the ability to meet rental car requirements

·Ability to work up to 20 hours a week across at least 3 days (an increase during the event)

·Ability to travel and work with the Amgen Tour of California May 8-17, 2015

·Must work at the corporate Downtown Los Angeles office twice per week (schedule to be mutually agreed upon) – remainder of work may be completed remotely

·Ability to lift 25 lbs


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Anaheim Ducks (Anaheim, CA)

Inside Sales Representative – (Full-Time, Seasonal)

The Inside Sales Representative is a full-time, seasonal position within the Ticket Sales & Service Department of the Anaheim Ducks. The position is entry level and focused on selling season tickets, mini packages and group tickets via telemarketing for both Anaheim Ducks games, as well as Honda Center events. Representatives must be available to work daytime and evening hours, as well as weekends and occasional holidays. This is a nine (9) month term position.

Examples of Duties/Essential Functions:

• Utilize cold-calling techniques to sell ticketing inventory
• Develop new sales leads and actively prospect daily
• Handle incoming sales calls from sales prospects for promotional ticket packages
• Maintain call logs on a daily, weekly and monthly basis
• Provide superior service to clients, existing ticket holders, prospects and single game customers
• Upgrade and up sell clients into different categories and ticket packages
• Meet or exceed weekly and monthly sales goals
• Manage ticket sales tables during arena/game events
• All other duties as assigned by Inside Sales Manager


Qualification Standards:

• High School diploma or equivalent
• Prior telemarketing and/or sales experience is preferred
• Effective communication skills, both written and oral
• Highly motivated with a desire to meet and exceed stipulated goals
• Customer service oriented
• Computer proficiency
• Flexible schedule with the ability to work nights, weekends and some holidays as required. Must be available to work all Ducks home games.
• Passionate about the Anaheim Ducks, hockey and sports in general


No relocation expenses provided.

No telephone calls please.


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Sales & Marketing: Corporate Sponsorship Sales
Corporate Partnerships Manager - Arizona Coyotes (Glendale, AZ)

Job Title:                                           Corporate Partnerships Manager

Department:                                   Corporate Partnerships

Reporting:                                       Sr. Director of Corporate Partnerships

                              

 Job Summary

The Corporate Partnerships Manager is responsible for generating new business revenue with local, regional and national companies through the integrated packaging of Arizona Coyotes and Gila River Arena assets including television, radio, signage, digital, publications, promotions, tickets, suites, and hospitality.  Also responsible for the overall management of several existing corporate partnerships including the development of new revenue opportunities, utilizing activation based selling, creating value added opportunities and mutually beneficial market activation programs.

Tasks and Responsibilities:

  • Research, prospect and establish leads for corporate relationships followed by an introductory needs analysis/discovery meeting utilizing a consultative sales approach.

  • Prepare and present proposals to corporate decision makers.

  • Work closely with Sr. Director of Corporate Partnerships and other members of the corporate partnerships sales team to achieve individual and departmental goals.

  • Work closely with assigned corporate partnerships coordinators to ensure contractual fulfillment with an emphasis towards maximizing cross promotional opportunities.

  • Generate a pre-determined level of new business revenue for Coyotes and Gila River Arena with particular attention to net revenues.

  • Maximize category yield in all major categories through the sale of fully integrated partnerships.

  • Prepare weekly sales reports.

  • Create an annual business plan with activation based sales strategies, renewal targets and new business projecti0ns for upcoming fiscal year.

  • Work game days and special events to entertain existing partners and prospects.

  • Work closely with other departments within the organization on corporate partner related programs including game operations, community relations, public relations, ticket sales, marketing, hockey and facility operations to drive partnership activation.

Other duties as assigned by Sr. Director of Corporate Partnerships.

                                                                                                     

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

  • 5 to 7 years of professional sports corporate partnerships sales experience with a detailed focus related to activation based selling.
  • Self-motivated team player with a proven ability to work with aggressive individual and team sales goals.
  • Superior knowledge regarding the practices and principles related to the sale and implementation of corporate partnerships.
  • Ability to establish and maintain strong working relationships with corporate clients and co-workers.
  • Organizational wide focus with incorporating all departments into selling process
  • Strong sales proposal experience and presentation experience.
  • Possess the ability to establish relationships within all levels of the company as well as with sponsors and clients.
  • Excellent oral, written and presentation skills.
  • Ability to create, update and follow an annual business plan.
  • Solutions oriented, problem solving mentality a must.
  • Must be creative, detail oriented, possess a strong work ethic, be willing to learn and have a burning desire to succeed.
  • Possess superior negotiation skills coupled with a net profit bottom line mentality. 
  • Willingness to work nights, weekends and holidays as required.

Education and Formal Training:

  • Proficient in Microsoft Word, Excel and PowerPoint.
  • Previous experience with Marketline, Scarborough Research and Repucom a plus.
  • Degree in sports management/marketing or related field preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5 years of corporate partnership experience?
2. Have you previously worked in team or league corporate partnerships? After providing yes/no response please explain.
3. Have you closed at least 5 deals in the past year? After providing a yes/no response, please describe how you went about closing them, revenue numbers and detailed descriptions of at least 2 activations.


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Sales & Marketing: Database Marketing/Analytics
Director, Marketing Analytics - Arizona Coyotes (Glendale, AZ)

Job Title: Director, Marketing Analytics

Department: Marketing

Reports To: Chief Marketing Officer

Direct Reports: Manager, Database Marketing; Manager, Marketing Analytics

Date: March 2015

Summary

The Arizona Coyotes are looking for a marketing-minded analytics professional to lead a new data-driven department within the Coyotes marketing organization. The ideal candidate will have demonstrated experience consolidating disparate data sources into a single data warehouse and developing the analytical tools, reports and dashboards to drive the business practices of the sales and marketing team. The Director, Marketing Analytics will guide the application of data across the organization to integrate analytical models and tools into the marketing decision-making process.

Duties & Responsibilities

1. Develop analytical models to assist the marketing team better understand fan preferences and behaviors.

2. Partner with the Coyotes’ Ticket Sales team to develop products designed to retain and boost revenue from season-ticket members, partial plans, individual, group ticket buyers and new fans.

3. Understand, synthesize, and translate disparate data sets (e.g. ticketing, merchandise, food and beverage, etc.) into a single business intelligence platform that in turn provides actionable insights and informs the development and tracking of sales and marketing plans.

4. Develop systems that provide a singular snapshot of the complete fan experience based on a 360-degree view of individualized fan activity.

5. Produce specific promotion and advertising analytics designed to provide insights to help make decisions and predict outcomes relative to marketing spending.

6. Develop systems that allow for personalized fan outreach and provide lead generation, predictive lead scoring, prospect tracking, customized tracking and delivery tools as well as project activity reports.

7. Produce and manage analytical tools, reports and dashboards to inform the business practices of the sales and marketing team.

Minimum Qualifications Required

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have direct experience working within Ticketmaster or other ticketing systems?
2. Do you have specific experience managing a CRM platform?
3. Have you managed an email marketing platform?


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Sales & Marketing: Premium/Suite Sales
Client Development Executive - Boston Bruins & TD Garden (Boston, MA)

Position Overview:

Promote and market TD Garden Premium Seating products, including Premium Suites, to prospective clients to attain sales goals, maximize sales revenue and maximize profitability. Generate leads for prospective new clients by conducting research to maximize sales calls, sales revenue and profitability. Disseminate marketing information and follow up with prospective clients to maximize Premium products' exposure. Conduct meetings and presentations with prospective clients to promote Premium products and maximize sales and profitability.

Facilitate the contracting process with Premium Seating clients to consummate the legal relationship and maximize sales and profitability. Attend and host various TD Garden events to optimize the client experience and maximize sales and profitability.

Assist sales processes and strategies by developing new ideas and creating new and innovative ways of selling the products and presenting them to Senior Management. Collaborate with various DNC-Boston departments to ensure Premium Seating sales works in concert with all other areas.

Initiate communication with DNC-Boston Senior Management Team to assist in developing short and long term strategies to maximize Premium Seating sales and revenue. Develop and maintain client lists, contact information, sales goals, sales figures, and all other data consistent with optimizing strategic goals and initiatives.

Qualifications:

  • Bachelor’s degree with 3-5 years experience – Concentration in Sales/Marketing Preferred
  • MBA a plus
  • Strong communication skills, strong interpersonal skills, strong analytical skills, strong organizational skills, persuasive, competitive, aggressive, and good listening skills.
  • Sales experience a must

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5+ years sales experience? Yes/No
2. Do you have experience selling products to c-level executives or clients? Yes/No


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Carolina Hurricanes (Raleigh, NC)

The primary focus of this position is to develop you into a sales professional who will sell all ticket related products for the Carolina Hurricanes.  The emphasis will be on Full Season, Partial Plan packages and Groups.   One of the primary objectives of the Inside Sales Department is to develop future sales executives and leaders inside our organization. We are committed to providing members of our team with a strong foundation upon which you can build a career in the sports industry. You will benefit from an on-going training program where you will learn best practices, sales techniques and valuable skills that will help you be successful. 

Please note: this is a 9-month sales development program that will provide you the opportunity for promotion to a full time, senior level sales position. 

Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to full and partial season ticket packages and group ticket packages
  • Make 75+ cold calls/day from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking, social selling and effective research
  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
  • Represent the Hurricanes professionally on game night while interacting with clients and prospects at Hurricanes sales tables or seats visits.

Qualifications

  • Bachelor’s degree preferred
  • Strong organizational skills, time management skills and attention to detail required
  • Strong verbal and written communication skills
  • Past expereience or internships with a team, college or in the sales industry is preferred
  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  • Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
  • Ticketing system and CRM experience preferred
  • Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
  • Must have valid driver's license and acceptable driving record 

Must pass a criminal background check

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you had an internship or other past experience with a professional sports team or college athletics?
3. Do you have previous sales experience? If so, explain.


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Sales & Marketing: Corporate Sponsor
Corporate Development Sales Coordinator - Columbus Blue Jackets (Columbus, OH)

The Corporate Development Sales Assistant will be responsible for assisting Corporate Development sales staff in growing corporate sponsorship revenue by developing all sales materials and proposals; maintaining a business intelligence database; preparing and analyzing market research; and other tasks as assigned.  The primary role of the Sales Assistant will be to help the Corporate Development account executives with creating the most effective sales presentations and compelling business cases to secure the purchase of marketing and premium seating partnerships.

Responsibilities will include:

  • Creation of all Corporate Development sales proposals.
  • Production of the documents in PowerPoint.
  • Development of all artistic renderings of proposed sponsorship elements in Photoshop.
  • Development and maintenance of a master sales presentation and other sales collateral as required.
  • Introduction and implementation of audio/visual components for sales presentations.
  • Creation of in-market brand activation presentations in cooperation with the Partnership Activation Manager.
  • Maintenance of a Prospect Management Database housing information on target corporations.
  • Use of Scarborough Research to provide supporting evidence for sales proposals as well as overall industry category profiles.
  • Other tasks as assigned by the Director of Corporate Development Services or the Vice President of Corporate Development.

Preferred Education and/or Experience:

  • Four year college degree.  Preferably in marketing or business.
  • Proficiency in all Microsoft Office applications.
  • Proficiency in Adobe Photoshop.
  • Strong analytical skills and ability to use market research software and interpret data.
  • General understanding of the advertising, media and sponsorship sales process.
  • Excellent organizational and time management skills.
  • Capability to meet time sensitive project deadlines.
  • Strong communication skills, both oral and written.
  • Ability to work unsupervised and to function both independently and as a team member.
  • Flexible hours required: working nights, weekends and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a four year college degree in marketing, business, or a related field?
2. Do you have previous experience using Scarborough Research?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Columbus Blue Jackets (Columbus, OH)

One of the primary objectives of the Blue Jackets Inside Sales Department is to develop future sales professionals and leaders of our organization. We are committed to providing members of our team with a strong foundation upon which you can build a long and prosperous career in the sports industry. As an Inside Sales Representative you will benefit from an on-going training program by members of the Blue Jackets management team as well as some of the best ticket sales trainers in the sports industry. You will learn best practices, sales techniques and valuable communication skills that will serve you well throughout your life and career.

We are constantly looking for the next All-Star to join our team. If you are serious about building a sales career in the sports industry and you are competitive and have a willingness to learn and strong desire to excel, we would welcome the opportunity to talk to you. We are proud to have developed a number of high quality sales professionals and we are confident that we can provide you with a solid foundation upon which to build your career in sports. Your commitment and level of effort you put into the program will determine how quickly you become a top level executive.

Responsibilities:

  • Meet or exceed weekly and monthly sales goals.
  • Sell Columbus Blue Jackets ticket options including season ticket plans, group tickets and individual events.
  • Build relationships to grow account base through repeat business and referrals.
  • Conduct in-arena appointments/tours to assist in closing new business.
  • Proactively look for ways to create incremental business opportunities with existing customers.
  • Provide superior customer service to clients – existing ticket holders, prospects and single game buyers.
  • Make cold calls from provided lists.
  • Handle incoming calls from sales prospects and existing clients.
  • Maintain complete and accurate computerized records of all clients.
  • Actively research and prospect new sales leads.
  • Create new ideas to increase ticket sale.
  • Work games and other events to support ticket sales initiatives.
  • Additional responsibilities as assigned by the Director of New Business Development.

Education/ Experience:
- BS/BA in Business, Sport Management/Marketing, or similar area of study.
- Aggressive, competitive and committed to the sports industry.
- Highly motivated with a desire to be successful.
- Strong communication and computer skills.
- Passion for a growth oriented career in sales.
- Detail-oriented and organized; ability to handle several projects at once.
- Prior telemarketing and/or sales experience is preferred but not essential.
- Any experience working for a team, athletic department or event is beneficial.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to start May 11th?


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Sales & Marketing: Corporate Sponsorship Sales
Director of Corporate Partnership - Dallas Stars (Frisco, tx)

Job Summary:

This Director is responsible for prospecting, pursuing, and developing new corporate partnerships including signage, print, promotions, media, digital, hospitality and youth initiatives.  This position will also be tasked with managing, renewing, and growing and existing book of business.  The Director will be instrumental in assisting the Vice President in the development and implementation of strategic departmental plans consistent with company objectives. 

Responsibilities:

  • Prospect, develop and maintain new business partnerships to accomplish sales goals

  • Manage existing accounts, recognizing high renewal rate each season

  • Explore and grow prospect list utilizing creative ideas for lead generation

  • Attend networking events to develop and maintain new professional relationships

  • Monitor marketplace, including local and national sports and entertainment properties

  • Document and track sales process through CRM maintaining extremely organized notes

  • Liaison with other departments to maximize cross-selling opportunities and share new ideas

  • Integrate available assets from Dr Pepper StarCenter, Dr Pepper Arena, Foundation and Texas Stars into relevant Dallas Stars partnerships

    Qualifications:

  • Bachelor’s degree in sports management, business administration preferred

  • 5+ years of relevant work experience in partnership sales

  • Strong prospecting, analytical and presentation skills

  • Excellent, professional written, verbal communication and interpersonal skills

  • Extremely detailed, motivated, and able to handle multiple tasks and prioritize goals

  • Ability to meet challenging sales objectives in competitive marketplace

  • Proven track record of personal and team achievement

  • Comfortable working with all personality types at the staff and management levels

  • Demonstrate creativity in the development on long-term strategic relationships 

  • Sufficient in Microsoft Office, PowerPoint, Word and Excel

  • Must be willing to work evenings and weekends as required and travel as needed.

Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.

*This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have in direct team partnership sales?


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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Dallas Stars (Frisco, tx)

Reports to: Director of Group Sales

Job Summary: The Group Sales Account Executive generates new group ticket sales along with managing existing accounts. Responsibilities include planning, selling and executing large group and theme nights while driving revenue and achieving overall sales and attendance goals of the Dallas Stars. Additional individual sales goals Account Executives are required to meet are full season, partial and suite ticket sales. Key traits to exhibit are confidence, creativity, enthusiasm, attention to detail and strong work ethic.

Essential Functions:

  • Responsible for re-establishing our relationship with past group buyers and building relationships with new clients

  • Identify new business opportunities

  • Organize meetings with clients to assess needs and present opportunities

  • Join professional associations and attend networking events to gain awareness of our product in the local business community

  • Generate sales leads to facilitate the maximum number of sales and revenue      

  • Meet or exceed daily call and outside appointment minimums

  • Meet or exceed weekly, monthly and long term sales goals in the areas of group ticket sales, luxury/nightly suite sales and hospitality sales

  • Prospecting, qualifying leads and setting face-to-face appointments at American Airlines Center for new business

  • Maintain electronic account records for the upkeep of customer relationship management database

  • Work within a team environment to achieve common Club goals

  • Provide excellent customer care and quality service to our customers

  • Entertain current and potential clients at various Dallas Stars games and events

  • Visit clients during games

  • Prospect for new business and maintain current customer relationships at home games

  • Maintain good attendance and punctuality

  • Sell inventory to special projects (concerts, events) upon request
  • Work all home games – entertain clients, fulfill group obligations, pursue new business opportunities, and answer client service and sales questions at the Stars Sales Booth and around the arena
  • Other duties as assigned

Job Requirements:

  • College degree

  • Excellent customer service, communication and interpersonal skills

  • Prior sales experience (preferably outside sales)

  • Ability to maintain electronic account records for the upkeep of customer relationship management database in CRM system

  • Capable of taking on multiple projects, assignments and group events with exceptional results
  • Ability to work under pressure to meet deadlines
  • Independently take action beyond what is called for
  • Be able to generate original and imaginative solutions to business opportunities
  • Maintain and reflect a positive attitude 
  • Ability to work long hours including evenings, weekends and holidays

Dallas Stars is an Equal Opportunity Employer


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Sales & Marketing: Client Relations/Customer Service
Client Service Specialist - Florida Panthers (Sunrise, FL)

JOB SUMMARY:
The Client Service Specialist is directly responsible for all revenue goals associated with an assigned account base of existing season seat owners, focusing on renewals and retention, referrals, add-ons and upgrades. A Client Service Specialist will focus on creating relationships with assigned account base by being pro-active to anticipate client needs.

JOB DESCRIPTION/REQUIREMENTS:
• Meet and exceed retention and associated revenue goals with assigned account base.
• Build strong relationships with assigned Season Seat Owner base through pro-active communication, including seat visits, phone calls, emails and other communication channels.
• Sell upgrades, add-ons and referrals.
• Respond and resolve all customer complaints, requests, and inquiries from assigned season seat owner base.
• Meet and exceed assigned service levels and standards.
• Manage the sales initiatives calendar.
• Assist with special events for season seat owners such as Skate Events, Meet & Greets, Town Hall meeting etc. Includes handling set up, creative briefs, email blast request, form stack, mailing invitations and tracking RSVP’s .
• Work closely with Ticket Sales, Marketing, Community Relations, Arena Staff, Game Operations, Building Operations, PR and Sponsorship to execute integrated programs.
• Assist in the creation of new benefits and service initiatives.
• Responsible for assisting with the coordination of the season seat owner mailing and renewal package mailings.
• Assist with material that goes into the season seat holder web page section; update and create new features with the Website Manager.
• Coordinate information for Monthly Season Seat Owner Newsletter.
• Manage the Season Seat Owner Service Desk on game days.
• Oversee and train the service department interns, prepare all purchase orders for the department.
• Other duties as assigned.

QUALIFICATIONS:
• BA in Business and two years ticket sales &/or service experience preferred
• Strong work ethic and a desire to build a career in professional sports
• Knowledge of Archtics, Microsoft Word, Excel and PowerPoint preferred
• Excellent Communication Skills and relationship builder
• Key client interactive skills, problem solver, creative, attention to detail
• Natural proactive approach and positive attitude, team orientated and self-motivated
• Must be able to work nights, weekends and holidays


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Sales & Marketing: Premium/Suite Sales
Premium Sales Account Executive - Florida Panthers (Sunrise, FL)

Position Description:
The Premium Sales Account Executive will have the primary responsibility of generating revenue through the sale Florida Panthers and BB&T Center premium products.  These products include but are not limited to: individual game/event suites, annual suite leases, packages in the arena's premium clubs and lounges for both Panthers games and arena events. Core to this role is the ability to prospect, relationship build and identify needs of C-Level executives, and then propose Panthers packages that provide the best possible solutions to those needs.

Panthers management will rely heavily on the person in this role to develop new relationships and generate new revenue for the organization, primarily targeted at businesses in the south Florida market.

Major Responsibilities:
• Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, data capture and CRM utilization

• Maintain a consistent day-to-day balance of new business outreach vs. calls to gain referrals from existing clients – minimum requirements in each category, each day

• Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects 
• Build strong relationships and gain a deeper level of knowledge about each customer, their needs as well as the needs of their business
• Perform game-day responsibilities, including entertaining clients and their guests, and make seat visits 
• Attend team and community events for purpose of maximizing prospecting and sales opportunities
• Proactively create up-sell and cross-sell opportunities for new business with existing customers

• Assist with creative development for production of sales materials including flyers and other support material
• Coordinate with other departments to organize events that generate premium sales prospects/revenue
• Record and report sales functions in CRM and to manager(s) as needed  

 Qualifications:
• Demonstrates a positive and personable attitude
• Highly motivated with a competitive drive to be at and maintain “top of the board” status relative to your peers
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the team’s CRM platform and ticketing system is essential
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours both on game days and non-game days
• Must be available to work flexible hours including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
• Bilingual in English and Spanish a plus

Education and Experience:
• A minimum of two years of successful sales experience, preferably sports sales experience with a business sales focus and passion – top candidates will either have a background in selling to businesses successfully through an inside sales program, or, have major/minor league premium sales-focused AE experience 
• Four-year college degree
• Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook PowerPoint)


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Sales & Marketing: Corporate Sponsorship Sales
Director of Corporate Partnerships - Florida Panthers (Sunrise, Fl)

POSITION SUMMARY:  Actively sell and manage corporate partnership programs across all SSE properties (Florida Panthers, BB&T Center and IceDen).  Maintain a strategic view of all partnership activities in order to maximize partner value and company revenue.  

JOB DESCRIPTION/REQUIREMENTS:

  • Design, develop and sell creative and effective corporate partnership programs, across various business categories that maximize revenue opportunities for SSE.

  • Formally present concepts and opportunities to prospects and existing partners (and, agencies, if applicable) to drive sales results.

  • Interface with Brand Activation Managers to ensure that all partnership elements are executed.

  • Act as one of the primary points of contact for respective client accounts.

  • Work with Department VP to develop and implement short term and long term, strategic sales initiatives.

  • Manage all applicable prospecting activity and corresponding internal reporting requirements.

  • Actively support the customer service and retention process and initiatives.

  • Responsible for working with Finance Department and client to ensure client payments are being made according to sponsorship agreement.

  • Other duties assigned by Management.

    QUALIFICATIONS

  • Minimum 5-7 years of successful Corporate Partnerships sales related experience.

  • BS or BA in a related business field.

  • Ability to actively prospect C-level and other senior level executives for business opportunities.

  • Effective interpersonal and communication skills.

  • Experience with contract negotiation and management.

  • Proficiency in all MS Office Suite applications.

  • Flexibility to grow with the organization and assume new and expanded responsibilities.

  • Ability to learn about and use new software, technology and processes.

  • Must be able to work nights, weekends and holidays.


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Sales & Marketing: Ticket Operations
Coordinator, Ticket Operations - Florida Panthers (Sunrise, Fl)

POSITION TITLE:   Coordinator

DEPARTMENT:      Ticket Operations

REPORTS TO:        Manager, Ticket Operations

JOB DESCRIPTION/REQUIREMENTS: 

The main function of this position is to assist in all aspects of ticket operations for the BB&T Center and the Florida Panthers.

  • Supervises, instructs, and trains ticket sellers in proper selling and upselling procedures.

  • Updates and coordinates all event and game information to all ticket sellers.

  • Assist in training ticket sellers, scheduling, planning, and directing specific responsibilities.

  • Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance; able to work independently and handle most box office questions without assistance.

  • Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.

  • Opening and closing ticket windows on the fly as needed during Panther games and/or Arena events.

  • Process orders for season tickets, partial plans, groups and individual game ticket orders.

  • Generate Group Manager/Promo code links for Panther games and other Arena events.

  • Work with Sales Department on group links and other individual game sales efforts.

QUALIFICATIONS:

  • Bachelor’s Degree from an accredited University

  • 1-2 years related experience and/or training or equivalent combination of education and experience.

  • Minimum 1 year working in ticketing with TM Archtics and TM Host.

  • Requires proven customer service abilities, experience with Microsoft Office programs.
  • Strong attention to detail, excellent communication skills, extensive customer service skills.
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast paced environment.
  • This position requires working extended and/or irregular hours, including nights, weekends and holidays as necessary.
  • Bilingual in both English and Spanish is preferred but not required.


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Sales & Marketing: Ticket Sales
New Business Team Representative - Florida Panthers (Sunrise, Fl)

Position Description:
Panthers New Business Team Representatives will be responsible primarily for selling full season tickets and partial plans, with the ability to also sell single game suites, and group ticket packages. The New Business Team will act as a the training grounds for learning the sports sales process, with the goal of moving exemplary performers with high character, into senior level sales positions as the organization grows. The Panthers New Business Team is being built on a strong foundation of learning key sales and service fundamentals, studying sales philosophy and buyer psychology, and consistent team and individual training and development.  Core to this role is the ability to prospect, relationship build identify unique client needs, and then propose Panthers ticket packages that provide the best possible solutions to those needs.  The ability to multi-task and attack different sales campaigns and initiatives simultaneously, is a required skill for this role.

Panthers management will rely heavily on the New Business Team to strategically attack the market, develop new relationships and generate new revenue for the organization - with the goal of growing a passionate base of plan holders that make up the core of the team's fan base. Targeted leads (including but not limited to): cancelled plan holders, single game buyers, group buyers and secondary market buyers, will be provided to members of this group.  Prospecting will also be a big part of the New Business Team's daily responsibilities and outreach.

Major Responsibilities:
• Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, data capture and CRM utilization

• Maintain a consistent day-to-day balance of new business outreach vs. calls to service and/or renew existing partial plan clients – minimum requirements in each category, each day

• Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects – and invite prospects to dark day events and to games when appropriate 
• Build strong relationships and gain a deeper level of knowledge about each customer, their needs as well as the needs of their group
• Perform game-day responsibilities, including manning arena sales tables and conducting prospect seat visits 
• Attend team and community events for purpose of maximizing prospecting and sales opportunities
• Proactively create up-sell and cross-sell opportunities for new business with existing customers

• Record and report sales functions in CRM and to manager(s) as needed

  Qualifications:
• Track record of sales experience including: internships and/or positions inside sports is a plus

• Demonstrates a positive, personable customer-friendly attitude
• Highly motivated with a competitive drive to be at and maintain “top of the board” status relative to your peers
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the team’s CRM platform and ticketing system is essential
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours both on game days and non-game days
• Must be available to work flexible hours including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
• Bilingual in English and Spanish a plus


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Sales & Marketing: Ticket Operations
Ticket Operations Associate - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Associate of Ticket Operations is a part-time team member who will provide clerical, administrative, and “Day of Game” support for the Ticket Operations department under the general direction of Ticket Operations management.

ESSENTIAL FUNCTIONS:

  • Process tasks and orders using the Outbox ticketing software
  • Prepare general financial and ticketing reports
  • Coordinate and execute all ticket mailings and will call
  • Organize and maintain department files and archives
  • Order and maintain department office supplies
  • Assist with game day operations for home games and special events

SUPPORTIVE FUNCTIONS:

  • Provide excellent customer service to all internal and external clients
  • Assist with general office duties as needed
  • Provide back-up administrative support for other departments as needed
  • Special projects as assigned by management
  • Implement and support all policies and procedures for the department
  • Work with Sales Representatives to assure adherence to proper ticketing guidelines
  • Support and participate in volunteer efforts for other departments (i.e. charitable functions – Golf Tournament, Tip-A-King, etc.)

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly organized, resourceful, detailed-oriented, quick learner
  • Ability to prioritize workload and solve problems efficiently and quickly
  • Exceptional guest and client service capabilities
  • Ability to multi-task in a fast paced environment
  • Assertive, self motivated, self starter with the ability to work with minimal supervision
  • Ability to professionally handle highly sensitive and confidential information
  • Ability to professionally communicate and interact with all levels of management
  • Ability to read, listen and communicate effectively in English, both verbally and in writing
  • Proficient with Microsoft Word, Excel, and Outlook
  • Ability to access and input information using a moderately complex computer system

 QUALIFICATION STANDARDS

Education:

  • College degree preferred

Experience:

  • A minimum of one (1) year experience in ticket operations, ticket sales, or customer service is preferred
  • Knowledge of Outbox or other ticketing software preferred
  • Background in Sports/Entertainment/Hospitality industry preferred
  • Interest in hockey and/or other team sports a plus

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Sales & Marketing: Ticket Sales
Account Executive, Inside Sales - Seasonal - Minnesota Wild (St. Paul, MN)

The Account Executive, Inside Sales - Seasonal position is responsible for selling Minnesota Wild full season tickets, partial season plans and group seats to businesses and individual customers. In addition this position will be responsible for executing Fan Development events and programs that are in line with the annual strategic plan.  This is a seasonal position beginning June 1, 2015 through the 2015-16 hockey season. 

Hourly rate:  $10.00 per hour, plus commission
Scheduled hours:  9am-5pm Mon-Fri, plus the ability to work game nights, special events and weekends

BENEFITS

• One-on-one coaching from an experienced sales professional
• Participation in Sales Team contests
• Employer paid parking
• Eligible for participation in medical insurance and 401K program

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Responsible for generating new business ticket revenue for the Minnesota Wild
• Build relationships to provide repeat business and excellent customer service
• Responsible for making high volume of outbound sales calls each day from provided marketing lists to area companies and individuals
• Make calls to past customers from database generation and handle incoming calls from marketing initiatives
• Prospect and qualify all new leads and referrals for season tickets and group sales
• Conduct in-arena appointments and tours to assist in closing new business and developing new relationships
• Utilize networking events, Xcel Energy Center, and outside appointments to close business
• Execute Fan Development related events in accordance with annual strategic plan
• Ability to work outside events, game night responsibilities, nights and weekends if needed
• Meet or exceed assigned sales goals for all ticket products
• Performs other related duties as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION
• Bachelor’s degree in a business related field preferred

2. KNOWLEDGE & EXPERIENCE
• Strong computer skills with proficiency in Microsoft Office

3. PERSONAL ATTRIBUTES
• Excellent verbal and written communication skills
• Strong work ethic and effective time management skills
• Interest in sales and customer relations
• Competitive, personable, positive attitude, self-motivated, team player who has a passion for being successful and enjoys having fun
• Desire to build a career in sales in the sports and entertainment industry

WORK CONDITIONS
• Ability to work outside events, game night responsibilities, nights and weekends if needed
• Work is primarily sedentary in nature. Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
 


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Sales & Marketing: Database Marketing/Analytics
Manager, Interactive Marketing - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  The Manager, Interactive Marketing will manage the day-to-day database marketing activities of the Washington Capitals as well as ancillary duties involving the Wizards, Mystics, Patriot Center and Verizon Center. 

Responsibilities:

  • Create and send targeted email messages to Capitals, Wizards, Mystics, Patriot Center and Verizon Center subscribers ensuring appropriate message tracking protocols are in place.
  • Create and implement optimized templates focusing on deliberate calls to action and overall engagement.
  • Work closely with the sponsorship team to ensure fulfillment of partner contract elements.
  • Act as the lead for execution of database growth initiatives including lead acquisition and pipeline development in conjunction with the marketing and analytics team. 
  • Manage the in-game database growth efforts for the Washington Capitals.
  • Work with department directors to develop relevant messages to targeted groups.
  • Provide detailed tracking and performance reports on all acquisition and email efforts.
  • Analyze performance metrics to identify trends and develop recommendations to enhance message performance and database growth.
  • Assist with the execution of social media strategies for all Washington Capitals home games and events.
  • Execute ongoing system administration and contact updates.
  • Create, deploy and analyze customer service, sales and experiential surveys.
  • Manage market research efforts to measure lifestyle and demographic patterns of fans and prospects that lead to targeted campaign development.
  • Assist with strategy development, execution, and measurement of social media engagement for all teams.
  • Assist with the execution of internal and integrated partner marketing campaigns.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Three (3) or more years of professional experience with one to two (1-2) years of experience working with email marketing and marketing automation programs.
  • Experience creating/editing HTML based emails.
  • Experience with Email Marketing Systems (Experience with Eloqua is a plus).
  • Excellent organizational and communication skills, with strong strategic thinking, attention to detail, leadership skills, and ability to work both independently and in teams.
  • Must have excellent computer skills, especially Microsoft Office with a strong background in Excel. 
  • Maturity, professionalism, and a strong work ethic are essential.
  • Ability to meet deadlines and adapt in a fast-paced environment.
  • Ability to work extended hours, including evenings and weekends.
  • Experience with Salesforce is a plus.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Community Relations
Game Night Staff - 50/50 Raffle (Part-Time) - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Created in 2013, Monumental Sports & Entertainment Foundation supports the charitable efforts of the Washington Capitals, Mystics and Wizards. MSE Foundation is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2014-2015 Washington Capitals and Washington Wizards seasons.

Responsibilities:

  • Spread awareness of 50/50 raffle program and MSE Foundation.
  • Sell 50/50 raffle tickets to Verizon Center attendees.
  • Handle large amounts of money and electronic transactions.
  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans may have about the 50/50 raffle program and MSE Foundation.
  • Turn in all cash and tickets to manager throughout and at the end of game day.
  • Other duties as assigned.

Minimum Qualifications:

  • Must be 18 years of age.
  • Must have a High School Diploma or equivalent education.
  • Prior experience handling cash preferred.
  • Ability to interact positively with large fan base.
  • Must be detail oriented and have strong organizational skills.
  • Must be well spoken and determined to make sales on behalf of MSE Foundation.
  • Must be prompt and arrive to work on time.
  • Must be a responsible, motivated individual unafraid to approach guests with a sales pitch.
  • Must have the ability to work evenings, weekends and holidays if necessary.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Ticket Sales
Account Executive, Inside Sales - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for selling and servicing new accounts and creating and implementing new ideas to drive ticket sales revenue.

Responsibilities:

  • Sell a full menu of ticket products for Monumental Sports & Entertainment properties, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.
  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.
  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.
  • Contact past customers in order to generate new ticket sales.
  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 
  • Conduct in-arena appointments and tours of Verizon Center to assist in closing new business and developing new relationships.
  • Meet or exceed assigned sales goals for all ticket products.
  • Work different Monumental Sports events and games as assigned to support ticket sales efforts and promotional initiatives. 
  • Other duties as assigned.

Minimum Qualifications:

  • College Degree. 
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
  • Excellent communication and presentation skills, both written and oral. 
  • Aggressive and competitive approach to the selling process. 
  • Highly motivated individuals with a strong desire to build a career in ticket sales.
  • Must be able to work evenings and weekends, as required.
  • Experience with TicketMaster, Archtics and Microsoft Office computer software and contact management systems.
  • Prior telemarketing and/or sales experience is preferred but not required.  

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Corporate Sponsorship Sales
Account Executive, Corporate Partnership - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Responsible for developing and selling Corporate Partnership packages to advertising prospects.

Responsibilities:

  • Represent Monumental Sports & Entertainment properties (Washington Wizards, Washington Capitals, Washington Mystics, Verizon Center, Patriot Center) in selling Corporate Partnership packages to advertising prospects.
  • Develop customized partnership packages utilizing the various pieces of inventory from the properties above (i.e. arena and team signage, promotions, radio, community relations, digital, print, etc.) to present to potential clients.
  • Draw on a list of contacts developed from past partnership experiences and develop/cultivate new corporate marketing prospects to pursue for revenue.
  • Work in a team environment.
  • Successfully meet personal partnership revenue goals.
  • Work with Partnership Marketing Group to ensure that all accounts are being efficiently serviced by coordinating the implementation of partnership packages,
  • Continually keep abreast of the sports marketing trends and knowledge of the marketplace and improves/develops individual presentation skills.
  • Participates in Monumental Sports & Entertainment activities/meetings.
  • Prepares weekly sales reports.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree or equivalent combination of education and experience
  • Three years of sports partnership sales experience.
  • Track record of exemplary sales achievement.
  • Ability to work nights, weekends and holidays.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong knowledge of MS Office, including Word, Outlook, PowerPoint and Excel.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Corporate Sponsorship Sales
Director, Corporate Partnerships - Nashville Predators (Nashville, TN)

Position Summary:

The Director, Corporate Partnerships is a full time, benefited, non-managerial, strictly sales position. He/she will be responsible for generating leads and closing advertising and sponsorship agreements for the team and facility. Candidate should be able to provide a documented history of successful sales.

Major Responsibilities/Activities:

  • Prospecting, researching and closing sponsorship contracts for the Nashville Predators and Bridgestone Arena
  • Work with the Corporate Services staff to ensure clients’ sponsorship elements are implemented and value delivered
  • Prepare weekly sales reports, and track local and regional trends and emerging markets
  • Liaise with other departments on sponsored programs – departments to include game presentation, community relations, ticketing, suites, and others as necessary
  • Assess client objectives and align activation concepts to meet these objectives
  • Other related duties as required

Minimum Requirements:

·         Ideal candidates will have at least 5-7 years of sponsorship or venue related sales experience

·         Strong existing client relationships and media sales experience are preferred

·         Excellent people skills, and an ability to interact effectively and in a professional, diplomatic, and             mature manner with VIP’s as well as internal and external clients at all levels are a must

·         High level of initiative, inner drive and attention to detail

·         Candidate must have problem solving skills as well as excellent communication and presentation skills

·         The ability to generate new and creative sales ideas is needed

·         Candidates must be able to meet tight deadlines and work effectively in a high-pressure environment

·         The selected candidate must be able to work evenings, weekends, and holidays as required.

·         Undergraduate degree required

·         Ability to work unsupervised and to function both independently and as a team member


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Sales & Marketing: Ticket Sales
Fan Development Representative - Nashville Predators (Nashville, TN)

Job Title:                                New Fan Development Representative

Department:                           Ticket Sales

Reporting:                             Sr. Director, Ticket Sales

The Nashville Predators and Bridgestone Arena seek a person that is ready to start their career in the sports industry. This person must be a self-starter who will be responsible for generating revenue through outbound sales campaigns that focus on the sale of all Nashville Predators, Bridgestone Arena and Ford Ice Center ticket products.

Essential Duties & Responsibilities

·         Meet the established sales objectives.

·         Structured solicitation through outbound calls and face-to-face appointments.

·         Continuous solicitation of new business for the Nashville Predators, Bridgestone Arena and Ford Ice Center.

·         Make a required minimum of outbound sales calls each day with the goal of maximizing ticket revenue.

·         Perform other duties and responsibilities as assigned.

Qualifications

·         Focused on obtaining a career in the professional sports industry

·         Team player with the ability to handle multiple assignments in a fast-paced environment.

·         Excellent verbal communication skills with a friendly and professional telephone manner.

·         Be comfortable with making cold calls.

·         Strong time management and organizational skills.

·         Demonstrated ability to work independently and to self-motivate.

·         Demonstrated flexibility and creative problem solving skills.

·         Have a basic knowledge of computers.

·         Passion for sales.

·         Accountability

·         Teamwork

 

 

Preferred Qualifications:

·         A degree in business, communications, sports marketing or related field. 

·         Proficiency in MS Word and Excel.

·         Nashville, TN residents preferred but not mandatory.  Must be willing to relocate if a non-resident.


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Sales & Marketing: Ticket Sales Management
Manager of Ticket Sales - New Jersey Devils and Prudential Center (Newark, NJ)

Sales, Service, & Marketing: Ticket Sales Management

Manager of Ticket Sales – New Jersey Devils and Prudential Center (Newark, NJ)

RESPONSIBILITIES/DUTIES:

• Lead, recruit, motivate, develop, and retain Ticket Sales staff for future succession and opportunity within the organization; provide qualified internal candidates for senior level openings; specifically in client experience, Group Sales, and New Season Ticket Sales

• Responsible for generating and exceeding team revenue goals.

• Strong understanding and proven success in both the B2B and B2C sales process.

• Develop and implement strategy plan surrounding revenue goals.  

• Strategize, plan and lead all staff sales training in both B2B and B2C.  

• Monitor, manage and evaluate sales staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with sales staff with appropriate feedback and direction for development

• Develop, present and communicate Ticket Sales strategies, procedures and processes

• Identify, explore and research new sales opportunities to include season ticket and group sales target markets 

• Continue to develop the Ticket Sales program in the following areas: new business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and results tracking and reporting

• Participate in game day ticketing or customer service duties; always representing the organization and brand in a positive matter

• Collaborate with other Ticket Sales Managers on recruitment, sales development, culture implantation and strategy.

• Track and report daily and weekly sales figures to the Director of Ticket Sales.

• Attend, contribute and participate in weekly Sales Department meetings as well as a weekly meeting with the Director of Ticket Sales. 

• Assist the Director of Ticket Sales and Vice President of Sales & Service with the creation, planning, communication, and implementation of special projects, promotions and programs.

QUALIFICATIONS:

• Bachelors Degree in Business or a related field preferred

•  2 – 5 years experience working within a professional sports team/organization required

• Minimum of 1 year management experience

• Strong understanding of the B2B sales process; preferably 2 years of B2B experience.

• Proficiency in Microsoft Office required

• Experience with  Microsoft CRM, Sales Force and Archtics preferred

• Ideal candidate will exhibit a strong work ethic and desire to succeed in a sales environment

• Must be able to communicate well across all lines of the organization and be comfortable in a training and development capacity 


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Sales & Marketing: Ticket Operations
Group Events Specialist - New Jersey Devils/Prudential Center (Newark, NJ)

The New Jersey Devils seek a motivated, competitive, and career-driven individual to sell group ticket packages. This person will run an ambitious schedule of meetings/appointments with local group decision makers with a significant level of related phone work to support and follow up from this activity. This individual should be familiar with the group sales process, have a relationship focused personality and a proven track record of selling group tickets in the sports industry. 

Responsibilities include:

  • Generating new group sales through cold calling, outside appointments and building tours
  • Prospecting new group sales opportunities through cold calling, referrals and networking events
  • Setting meetings with key decision makers of community and corporate groups
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Providing a high level of service to all accounts
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc
  • Must meet all predetermined activity and sales goals
  • Must have the ability to handle multiple projects
  • Assist with other group duties as assigned

Qualifications and Requirements:

  • Bachelor's degree
  • Relationship selling experience is a plus
  • Computer literacy required
  • Position requires excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry
  • Willingness to work nights and weekends
  • Ability to work effectively as part of a team

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Sales & Marketing: Sales & Marketing Management
Group Sales Specialist - New York Rangers (New York, NY)

Group Sales Specialist generates group ticket sales utilizing aggressive and targeted outbound efforts for all MSG Sports events. Create and maintain client database, future sales opportunities and referrals. Develop and implement programs designed to drive sales volume and maximize sales revenues. Contribute to the servicing of inbound calls including customer inquiries and inbound ticket orders. Leverage popular events, acquire referrals from current buyers, and keep core clients informed and satisfied. Ensure timely collection of payments, monitor held inventory, maintain detailed records on purchase history and sales production, and keep abreast of TicketMaster reports/improvements. Foster positive working relationships within department, company, and client base.

Qualifications:

Ideal candidate will have experience with direct client contact, knowledge of MSG Sports properties, and a sincere and educated interest in sports/entertainment.

Will be able to multi-task, prioritize assignments and manage workload in a highly urgent environment.

Excellent communication and organizational skills, with the ability to develop creative ideas to increase revenues is required.

Will be a motivated sales professional with a positive and resilient attitude, and the ability to develop strong relationships with clients that encourage sales.

Computer proficiency required. Must be flexible to work evenings and weekends as required.

In order to be considered for this role, you must apply to our career website.

https://thegarden.igreentree.com/CSS_External/CSSPage_Referred.ASP?Req=14-6771


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Sales & Marketing: Sales & Marketing Management
Private Event Sales Account Executive - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The Private Event Sales Account Executive is responsible for booking both corporate and social non-game day private event revenue including soliciting new event business at the Fox Theatre, Joe Louis Arena, and Hockeytown Café. The Private Event Sales Account Executive will have to research and identify new event leads and cold-call for new potential business. This position will also assist in responding to incoming inquiries for event space. The Account Executive will be in charge of managing the sales process from sale to service and continuing to foster client relationships for future business.  This position will work in cooperation with respective internal service departments for each given venue to ensure successful implementation.

Key Responsibilities: 
•    Prospect and cold call new business via networking, previous contacts, trade publications, resource guides, data base companies and cold calls. Target local hospitality industry, i.e. event planners, corporate planners, and direct corporate level decision makers to sell non-game day events
•    Conduct market research on potential new leads and develop tie-in opportunities within Ilitch Holdings business units to enhance value of sales packages
•    Show available spaces to prospective clients and actively sell venues
•    Develop client relationships and enhance existing relationships to maintain renewal business
•    Work with in-house creative services department to create/develop and generate professional proposals and sales presentations by compiling necessary information such as research, data, photos, etc.    
•    Provide written weekly reports on sales activity/expenses and results to track own performance as well as event performance
•    Manage and cultivate business relationships by attending OEI events and other functions
•    Work with venue event managers to develop new, creative ways to package social events for increased sales
•    Establish partnership opportunities with the premium sales staff to maximize event and revenue opportunities.
•    Work cooperatively with sponsorship service representatives to provide event opportunities to existing clientele
•    Assist in the development of internal special event series initiatives
•    All other duties as assigned by the Director of Private Event Sales

Supplemental Job Functions:
•    Performs other duties as assigned

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s degree in business, hospitality or related field
•    Minimum of 3 years’ experience in corporate sales or marketing environment with evidence of solid business acumen and an understanding of how to manage sale opportunities.  
•    High level of integrity with a professional, business oriented demeanor. 
•    Creativity and ingenuity in developing successful sales strategies and have a working knowledge of the industry or community events along with a pulse of industry opportunities.
•    Proven ability to initiate high-level contacts of prospective customer with strong persuasion and negotiation skills to close a sale.
•    Evidence of ability to establish and maintain effective business relationships.  
•    Demonstrated effective verbal and written communication skills with the ability to communicate with various levels of business units and venues or prospective customers.  
•    Detail oriented with exceptional organizational skills with the ability to manage multiple, concurrent projects in a high paced environment.
•    Demonstrated ability to analyze, formulate solutions and alternatives; and resolve issues in a timely manner
•    Ability to work well in a team environment and effectively across business units and venues 
•    Proven level of exceptional guest service.
•    Self-motivated with excellent time management skills and business/sales acumen
•    Demonstrated computer proficiency including Microsoft Word, Excel, PowerPoint and CRM skills.

Preferred Knowledge, skills and abilities:
•    Experience working in the sports and entertainment industry
•    Prior experience with customer relationship management databases 

Working Conditions:
•    Irregular and extended hours including nights, weekends, and holidays
•    Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Seasonal - St. Louis Blues (St. Louis, MO)

Position Overview:
The Inside Sales Representative is responsible for selling and servicing new accounts, create new ideas to increase ticket sales and perform basic office functions as needed.
 

Tasks and Responsibilities: 

  • Sell St. Louis Blues ticket packages including season tickets, partial/mini plan packages, group tickets and suites
  • Generate new business with existing customers
  • Make out-bound calls from provided lists to area companies to sell season, group and partial plan ticket packages
  • Conduct in-arena appointments and tours of Scottrade Center to assist in generating new business and developing new relationships
  • Meet or exceed assigned sales goals for all ticket products and/or promotions
  • Maintain complete and accurate records of all ticket products sold to customers
  • Work games to support ticket sales and other promotional initiatives
  • Participate and contribute to weekly sales team meetings and training sessions
  • Maintain call logs on a daily, weekly and monthly basis
  • Upgrade and upsell clients into different packages
  • Other duties as assigned by Ticket Sales Manager

Required Knowledge/Skills/Job Qualifications: 

  • College degree (or requisite experience) required
  • Prior sales experience is preferred
  • Strong passion or desire to work in the sports industry
  • Excellent communication skills, both written and oral
  • Manage multiple relationships well
  • Ability to work days/nights/weekends/holidays
  • Detail oriented and organized
  • Assertive, competitive and committed
  • Effective time management skills
  • Customer Service oriented
  • Computer savvy

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you local to St. Louis or willing to relocate at your own expense?
2. List your past sales experience.
3. Do you understand that this is a seasonal position?
4. Please list your salary expectations (an actual number please).


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Sales & Marketing: Consumer Marketing/Brand Management
Strategic Marketing Manager - TD Garden (Boston, MA)

Position Overview:

Manages and creates strategic integrated marketing campaigns to support all TD Garden ticket sales, including concerts, events, VIP Ticketing and The Premium Club, Sportservice, parking, promotions, digital initiatives, brand and community relations, including The Sports Museum and Garden Neighborhood Charity initiatives to drive revenue and awareness.  Manage and track ROI for campaign effectiveness, communicate results and progress to stakeholders, and efficiently manage associated marketing budgets.

Oversee negotiation, creative development and trafficking of all TD Garden paid media advertising including digital/social media, radio, print, television and outdoor as well as strategic in-house asset management of all owned channels including digital/social, print, outdoor and in-arena. Maintain strong relationships with  event promoters, media outlets, third party providers/vendors and Ticketmaster representatives.  

Manage TD Garden brand development including the creation of in-house graphics, coordination with promoters (outside events) for graphic integration and design, and copy writing for advertising and collateral. 

Qualifications:

  • Bachelor’s Degree in Marketing, Advertising, Communications or related field.
  • 5 years in a strategic marketing role in sports & events, consumer product goods or agency environment.
  • Extensive knowledge of advertising and marketing strategies, along with media buying experience.
  • Knowledgeable and experienced with digital marketing strategies.
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization.
  • Strong organizational and problem-solving skills.
  • Creative thinker, writer and effective brand manager.
  • Conveys leadership qualities and a team player disposition with collaboration and influential skills.
  • Self-starter, with ability to manage multiple priorities simultaneously.
  • Ability to work a flexible schedule including nights, weekends, and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5 years of strategic marketing experience in a sports/events , consumer products or agency environment? Yes/No


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Sales & Marketing: Ticket Sales
Ticket Sales Associate - The Prudential Center/New Jersey Devils (Newark, NJ)


Ticket Sales Associate - The Prudential Center/New Jesey Devils

This is your chance to join an exciting new sales team as we continue to rise.


The New Jersey Devils have overhauled their entire sales management team, and have brought in top level executives formerly from NBA and NFL teams, to blaze new trails not yet seen in the NHL. The Devils “New Business Team” program is being built on a strong foundation of learning the fundamentals, studying sales philosophy, and consistent practice. Graduates from this program will be well positioned for success in more senior level sales positions in sports. Emphasis at the Devils is placed on promotion from within, with those possessing strong work ethic and positive attitudes sure to grow within the system. If you are looking for a competitive environment and to join on with a team poised to make some waves in sports, this is the place for you.

Description:
The New Jersey Devils are looking for ambitious, professional, self-motivated individuals who will be responsible for selling full season, partial, single game suite, and group ticket packages. The Ticket Sales Associate will act as a starting ground for an opportunity to move into a senior level sales position. Must be able to work nights, as well as targeted events as needed and succeed in a team environment, built around a collegiate culture with friendly competition.

Responsibilities:
• Sell New Jersey Devils full, partial, single game suite and group ticket packages
• Meet and exceed personal sales quotas set by management
• Participate in game/event day duties as needed
• Provide excellent customer service
• Possess a thorough understanding of the Devils ticketing plans and policies
• Prospect new business leads and use a sophisticated Microsoft CRM system to attack leads
• Set up daily new business appointments and arena tours with prospects


Requirements:
• Strong communication skills
• Highly motivated with a passion for sales
• Prior cold calling experience is preferred but not essential
• Organizational and time management skills a must
• Desire to learn and study sales and make it a career
• Professional appearance and conduct
• Ability to work in a structured, disciplined, cooperative and competitive environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you participated in organized team sports in high school or college?


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