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Current available jobs in Sales & Marketing:


» Marketing Live Events Coordinator - Anaheim Ducks (Anaheim, CA)
» 50/50 Raffle Ticket Seller - Anaheim Ducks Hockey Club (Anaheim, CA)
» Account Service Representative - Anaheim Ducks Hockey Club (Anaheim, CA)
» Inside Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)
» Manager, Digital Marketing - Arizona Coyotes Hockey Club (Glendale, AZ)
» Boston Bruins Mascot Performer - Boston Bruins (Boston, MA)
» Part-time Promotions Giveaway Staff - Carolina Hurricanes (Raleigh, NC)
» Part-time Promotions Special Event Staff - Carolina Hurricanes (Raleigh, NC)
» Mascot Assistant - Chicago Blackhawks (Chicago, IL)
» Chicago Blackhawks Street Team Member - Chicago Blackhawks (Chicago, IL)
» Director Group Sales - Colorado Avalanche (Denver, CO)
» INSIDE SALES REPRESENTATIVE - Colorado Avalanche (Denver, CO)
» Team Member - Amateur Hockey Development - Colorado Avalanche (Denver, CO)
» Team Captain - Amateur Hockey Development - Colorado Avalanche (Denver, CO)
» Auction Assistant (Part-Time) - Columbus Blue Jackets (Columbus, OH)
» Reporter - Columbus Blue Jackets (Columbus, OH)
» Consumer Analyst - Columbus Blue Jackets (Columbus, OH)
» Business Analyst - Columbus Blue Jackets (Columbus, OH)
» 50/50 Raffle Sales Representative - Dallas Stars Foundation (Frisco, TX)
» Video Graphics Designer/Animator - Florida Panthers (Sunrise, FL)
» Sales Associate - Florida Panthers - Florida Panthers (Sunrise, FL)
» Account Executive, Premium Seating - Florida Panthers Hockey Club (Sunrise, FL)
» Account Executive, Group Sales - Florida Panthers Hockey Club (Sunrise, FL)
» Account Executive - Florida Panthers Hockey Club (Sunrise, FL)
» Programming Administrator - HARBORCENTER (Buffalo, NY)
» Marketing Associate (Part Time) - Los Angeles Kings (El Segundo, CA)
» 50/50 Raffle Seller (Part Time) - Los Angeles Kings (El Segundo, CA)
» Stage Manager (Part Time) - Los Angeles Kings (El Segundo, CA)
» Game Operations Associate (Part Time) - Los Angeles Kings (El Segundo, CA)
» Account Executive - Los Angeles Kings (El Segundo, CA)
» Service Executive - Los Angeles Kings (El Segundo, CA)
» Ticket Operations Associate (Part Time) - Los Angeles Kings (El Segundo, CA)
» Manager, Game, Event Production, and Operations - Los Angeles Kings (El Segundo, CA)
» Video Editor/Motion Graphics Animator - Los Angeles Kings (El Segundo, CA)
» Fan Service Associate (part time) - Los Angeles Kings (El Segundo, CA)
» Intern, Corporate Partnerships (Part-time) - Minnesota Wild (St. Paul, MN)
» BI Systems Analyst - Minnesota Wild (St. Paul, MN)
» Director, Corporate Partnership Analytics - Monumental Sports & Entertainment (Washington, DC)
» Premium Seats Coordinator - Nashville Predators/Bridgestone Arena (Nashville, TN)
» Part Time Ticket Sales Representative - Nashville Predators/Bridgestone Arena (Nashville, TN)
» Sales Associate - New Jersey Devils (Newark, NJ)
» Blue Crew Fan Cam - New York Rangers (New York, NY)
» Blue Crew On Ice - New York Rangers (New York, NY)
» Street Team - Pegula Sports & Entertainment (Buffalo, NY)
» Game-Day Mobile Support Employee - Pegula Sports & Entertainment (Buffalo, NY)
» Premium Sales - Pegula Sports and Entertainment (Buffalo, NY)
» Marketing Coordinator - Prudential Center/New Jersey Devils (Newark, NJ)
» Ticket Sales Associate - Rochester Americans (Rochester, NY)
» Fan Development Street Team - Sharks Sports and Entertainment (San Jose, CA)
» Creative Services Manager - Sharks Sports and Entertainment (San Jose, CA)
» Social Media Intern - Sharks Sports and Entertainment (San Jose, CA)
» Digital Media Intern - Sharks Sports and Entertainment (San Jose, CA)
» Blues Street Team - St. Louis Blues (St. Louis, MO)
» Guest Services Intern - St. Louis Blues/ Scottrade Center (St. Louis, MO)
» Director, Premium Service - TD Garden (Boston, MA)
» 50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)
» Account Executive, Ticketing & Premium - Vegas Golden Knights (Las Vegas, NV)
» Daktronics In-Game Operator - Vegas Golden Knights (Las Vegas, NV)
» Clips Operator - Vegas Golden Knights (Las Vegas, NV)
» CG Operator - Vegas Golden Knights (Las Vegas, NV)
» Replay Operator - Vegas Golden Knights (Las Vegas, NV)
» Camera Shader - Vegas Golden Knights (Las Vegas, NV)
» RF Camera Operator - Vegas Golden Knights (Las Vegas, NV)
» Hard Camera Operator - Vegas Golden Knights (Las Vegas, NV)
» Technical Director - Vegas Golden Knights (Las Vegas, NV)
» Account Executive, Ticketing & Premium - Vegas Golden Knights (Las Vegas, NV)


Sales & Marketing: Mascot
Marketing Live Events Coordinator - Anaheim Ducks (Anaheim, CA)

The Marketing Live Events Coordinator will serve as the Ducks mascot “Wild Wing” and assist with various grassroots marketing initiatives, community and special events and other projects and activities as necessary which encompass the marketing strategy of the Anaheim Ducks. The ideal candidate would have experience performing as a mascot; possess excellent non-verbal communication skills, athletically and physically fit, and have a creative and humorous personality. This position is a full-time, non-exempt position reporting to the Senior Marketing Manager.

Examples of Duties/Essential Functions:

• Operate as Wild Wing for Marketing, Corporate Partnership, Community Relations, Public Relations, and Signature Events and The Rinks appearances.
• Work to assist the Entertainment Department with the game presentation experience (develop, create and execute new performance skits).
• Perform as the mascot at select Ducks home games.
• Responsible for proper maintenance and care of the costume, wardrobe, props, etc.
• Take the initiative to book off-site Ducks themed events centered on mascot and Street Team inclusion.
• Work with New Media/Marketing staff to create a formal online booking process for paid appearances.
• Coordinate mascot appearance schedule.
• Estimate of total time performing as Wild Wing will encompass 40% of responsibilities.
• Assist the Marketing & Entertainment Coordinator with the planning and implementation of Street Team events at various off-site venues.
• Collaborate on new campaigns and strategies to help increase Anaheim Ducks exposure and community awareness.
• Attend weekly creative meetings with Marketing and game operations staff.
• Assist with other events, promotions and assignments as necessary and assigned.


Specific Qualifications/Abilities: 


• Ability to work in excessive heat or cold under stressful conditions while in costume.
• Capacity to perform simple acrobatic acts, within reason, while wearing the Wild Wing mascot suit.
• Excellent communication skills.
• Strong organizational and time management skills – must adhere to deadlines, multi-task and be able to prioritize.
• Good analytical and creative problem solving skills.
• “People person” who is confident and has a positive personality.
• Capability to work both independently, with minimal supervision, and in a team environment.
• Customer-service oriented.
• Ability to learn quickly and manage workload in a cooperative and demanding environment.


Qualification Standards:


• Possess a valid California driver’s license with a good driving record.
• Flexible schedule – Must be able to work home games, nights/weekends and holidays as required.
• Requires prolonged standing; ability to lift and carry up to 35 pounds.
• Must be able to work in outdoor conditions.
• Great personality
• Good with spontaneous crowd-interaction.
• Previous marketing, promotional or event experience preferred.
• Performer training a plus
 


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Sales & Marketing: Community Relations
50/50 Raffle Ticket Seller - Anaheim Ducks Hockey Club (Anaheim, CA)

 Part-time 50/50 Raffle Seller

The primary role of the 50/50 Raffle Sellers is to sell tickets for the 50/50 raffle at all Anaheim Ducks home games (pre-season, regular and playoffs).  Just passed into California law in 2016, the 50/50 raffle program is a new opportunity for the Anaheim Ducks to fundraise for the Anaheim Ducks Foundation and its charitable partners, as well as introduce and educate Ducks fans of this exciting in-game activity. 

The mission of the Anaheim Ducks Foundation is to facilitate and support programs that produce positive change for children and families throughout Southern California by providing educational opportunities, broadening access to the sport of hockey and addressing the health and wellness needs of our community.  50/50 Raffle Sellers report to the Community Relations Coordinator. 

Examples of Duties/Essential Functions:

  • Actively sell, handle and distribute 50/50 raffle tickets using a mobile handheld or stationary device during and prior to Anaheim Ducks hockey games
  • Effectively engage Anaheim Ducks guests regarding the 50/50 Raffle and the Anaheim Ducks Foundation in a fast-paced environment
  • Accurately reconcile sales with cash and credit card totals per game
  • Effectively meet and exceed established sales goals
  • Present as an Anaheim Ducks ambassador during games and get fans excited about purchasing
  • Other duties as assigned

 

Specific Qualifications/Abilities:

  • High School diploma or equivalent
  • Must be at least 18 years of age
  • Must have excellent customer service skills with the ability to interact with a large fan base
  • Excellent communication skills with an enthusiastic and professional attitude
  • Cash handling experience and management of cash and credit reconciliation a plus
  • Motivated and goal-oriented to reach or exceed sales milestones
  • Ability to work independently as well as in a team environment
  • Genuine enthusiasm for community involvement within the sports and entertainment world
  • Ability to work a flexible schedule, including nights, weekends and holidays as required
  • Must be able to work a minimum of 80% of Anaheim Ducks home games at Honda Center
  • Ability to walk and/or stand for long periods of time
  • Ability to climb up and down stairs multiple times during shift

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Sales & Marketing: Client Relations/Customer Service
Account Service Representative - Anaheim Ducks Hockey Club (Anaheim, CA)

Account Service Representative – Season Ticket Retention

                                                 

The Account Service Representative is a full-time, non-exempt position within the Season Ticket Retention Department.  The primary responsibility for an Account Service Representative is the retention and satisfaction of the Anaheim Ducks season ticket holders.  The incumbent of this position must be self-motivated and able to meet and exceed stipulated service, sales and retention goals.  The ability to sell and make outbound calls to upgrade clients is a vital role in this position.  This position reports directly to the Director of Customer Service and Retention.   

Examples of Duties/Essential Functions:

• Create relationships with Season Ticket Holders to maximize renewal percentages by going above and beyond to proactively provide outstanding service to assigned accounts in a timely manner with the goal of creating a Great Experience for our guests.

• Make outbound calls to proactively renew “fence sitters” to elevate season ticket renewal percentage.

• Generate new business revenue through upgrades, add-ons, referrals, and new sales of ticket packages and suites to meet yearly designated goals.

• Responsible for Season Ticket Renewal process including coordinating mailings, following up with customers, confirming orders, and providing necessary information and documentation to clients to assist them with their renewals, as well as assisting in the operation of the Select-A-Seat upgrade event.

• Effectively execute the season ticket touch point program, communicating with accounts in a 1:1 relationship in management designated number of contacts per season.

• Proactively respond (in person, via phone and/or email) to client requests, inquiries and concerns from assigned accounts in a timely manner for activities including printing invoices and receipts, following up on outstanding payments, mailing/emailing documents, securing signed invoices, etc.

• Provide problem solving to secure reasonable solutions in a timely manner by utilizing available building and team resources.

• Assist in fulfilling all season ticket holder benefits as planned each season.

• Assist in game day responsibilities (in person meetings, service table) as well as at special events held by the Anaheim Ducks organization to solidify relationships with season ticket holders.

• Assist other service representative’s clients as needed during games, via the general phone line and during absences.

• Provide daily documentation to track all account correspondence and activities in CRM database.

• Other duties as assigned.

Qualification Standards:

• Bachelor’s Degree from an accredited four year college or university or equivalent experience

• Minimum of two (2) years prior sales and retention experience; preferably in a sports environment. 

• Outstanding communication skills, both written and verbal. 

• Demonstrated experience providing outstanding customer service.

• Aggressive, competitive and committed to meeting and exceeding stipulated service and sales goals.

• Proven time management and organizational skills; ability to effectively manage dozens of tasks simultaneously.

• Ability to handle both internal and external customers with the highest level of integrity.

• Self-starter with ability to self-manage without constant supervision.

• Flexible schedule with the ability to work nights, weekends and some holidays as required.   Must be available to work all Ducks home games and some away games.    


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                   Inside Sales Representative

Department:             Ticket Sales, Service and Operations

Reporting:                 VP Ticket Sales & Service & EVP Ticket Sales & Strategy

Job Summary

Under the direction of the VP of Ticket Sales & Service & the EVP of Ticket Sales & Strategy, the Inside Sales Representative is responsible for selling and servicing new accounts, and creating new programs to increase both Season and Group ticket sales. The Inside Sales Representative position will work closely with our full time Business Development & Group Sales teams. This position is part time/hourly and will work from 3pm - 8pm.  

Tasks and Responsibilities:

• Sell Arizona Coyotes and Gila River Arena ticket products including group tickets, season tickets, partial & mini plan packages and individual event ticket products.

• Build relationships to provide repeat business while maximizing cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (80) out of season and (65) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other related lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all sales touch-point activities within the CRM system.

• Engage fans on game nights at the Ticket Sales Central and or upper level tables to build database and to support ticket sales promotional initiatives.

• Other duties as assigned.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Excellent communication skills, both written and oral. Effective listener.

• Ability to handle multiple projects and relationships.

• Effective time management skills. Detail oriented and organized.

• Natural aggressive approach and positive attitude.

• Passion and a commitment to achieve target sales and impact our business.

• TEAM oriented.

• Self-motivated – Self Starter. Highly motivated with a desire to be successful.

Education and Formal Training:

• College degree preferred.

Experience:

• Six (6) months sports related internship preferred.

Material and Equipment Used:

• Daily use of Ticketmaster, CRM, Archtics software and Excel.


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Sales & Marketing: Ticket Sales
Ticket Sales Representative - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:                    Ticket Sales Representative

Department:              Ticket Sales

Reporting:                  Director, Business Development

                      

Job Summary:

Under the direction of the Director, Business Development, the Ticket Sales Representative responsibilities include prospecting to sell and service new accounts, create new ideas to increase both Season & Group ticket sales for the Arizona Coyotes, arena events, and other properties. Perform basic office functions as needed. Please Note: The Ticket Sales Representative position has consistently been our main feeder system to our Full Time Season Ticket & Group Sales teams. This position is part time/hourly working up to 29.5 hours per week plus commission.

Key Tasks and Responsibilities:

• Sell ticket products including group tickets, season tickets, partial & mini plan packages, and individual event ticket products for the Arizona Coyotes, Gila River Arena, and other properties.

• Build relationships to provide repeat business, maximize cross selling opportunities and excellent customer service.

• Proactively create opportunities for new business with existing customers.

• Daily dedication to making a minimum of (85) out of season and (75) in-season quality outbound calls from provided lists of Coyotes game buyers as well as other lead sources including area companies to sell season, group and partial plan ticket packages.

• Call past customers and solicit new sales leads to generate incremental Season, Mini & Group Sales opportunities.

• Handle incoming sales calls from sales prospects for all ticket products.

• Conduct in-arena appointments and tours of Gila River Arena to assist in closing new business and developing new relationships.

• Meet or exceed assigned sales goals for all ticket products.

• Document and maintain all Sales touch-point activities within the CRM system.

• Engage fans on game nights at the Sales Center to build database and to support ticket sales promotional initiatives.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

• Excellent communication skills, both written and oral

• Manage multiple relationships well

• Detail oriented and organized

• Aggressive, competitive and committed

• Highly motivated with a desire to be successful

• Effective time management skills

• Teamwork

Education and Formal Training:

• College degree required.

Experience:

• Prior telemarketing and/or sales experience is preferred but not required.

Material and Equipment Used:

• Daily use of Ticketmaster and Archtics software as well as Excel, Word, and Microsoft CRM

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe what specific tasks you would be performing on an average work day during the hockey season?
2. This is a Ticket Sales position that requires true dedication and enthusiasm to make 85+ quality outbound phone calls each day (note: 80% of the leads are provided). What are your thoughts?
3. Why are you interested in beginning your career path in sports with the Arizona Coyotes?
4. Why should we take a leap of faith and consider you over other quality candidates?


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Sales & Marketing: Digital/New Media Sales
Manager, Digital Marketing - Arizona Coyotes Hockey Club (Glendale, AZ)

Job Title:             Manager, Digital Marketing

Department:        Marketing

Reporting:           VP, Marketing

Job Summary

The Arizona Coyotes are growing the scope and capabilities of its digital properties, requiring a digitally-savvy hockey fan to play a central role in the development and maintenance of its website and applications, and support of its social media platforms. The Manager, Digital Marketing will be proficient in the Coyotes’ content management system and have an affinity for both technology and sports entertainment.

Tasks and Responsibilities:

  • Curate, create and publish creative and editorial content for digital channels.
  • Help develop, manage and execute digital marketing programs, promotions and campaigns for digital channels to include: online advertising, website management, mobile, email and other initiatives as approved by senior management.
  • Support senior management in defining, developing and executing strategic campaigns to ensure optimization of all digital programs, with a focus on driving awareness, ticket sales, fan engagement, and brand awareness.
  • Provide analytics and campaign reports, leveraging findings to support the organization’s digital content strategy and continually improve digital platforms and features.  
  • Use internal and external data to optimize content, using proven SEO and SEM techniques that drive profit-driven results on all digital channels. Provide recommendations on new technology and best practices to enhance the brand image and amplify results.
  • Help lead research and development of new digital trends, communities, and technologies, determining what is scalable for business with recommendations for future campaigns.
  • Monitor competitive efforts and recommend changes as needed.
  • Maintain digital style guides and help ensure on brand marketing efforts across all digital channels.
  • Hold lead role for day-to-day updating and maintenance of the website, and create or update digital assets
  • Work closely with Creative Services, Production, Game Presentation, CRM and Social Media to develop, create and distribute integrated content and sharable programming and promotions across all digital platforms. Duties may include real time social media coverage.
  • Maintain a digital content and website maintenance calendar and prioritize, track, and remediate issues related to the website.
  • Implement and troubleshoot third party applications and assets on digital platforms.
  • Assist with consumer relations and conversation monitoring by engaging with fans and resolving customer inquiries related to the web.
  • Other duties as assigned.

Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability:

• Must have ability to handle multiple tasks and meet tight deadlines on a continual basis.

• Excellent verbal, written and communication skills.

• A natural curiosity about technology as well as a creative and risk-taking mentality.

• Ability and willingness to execute strategy to tactical level.

• Demonstrates ability to manage budgets.

• Demonstrates ability to be creative in both content development and problem solving.

• Game day/night attendance at home games (41+) and online coverage of away games, plus weekends and evenings relevant to the NHL season and other events required.

Education and Formal Training:

• Bachelor’s Degree in Marketing, Communications, Design or related field required.

Experience:

• 5-7 years of experience creating web design and content within a content management system.

• Knowledge of and experience with content management systems. MLBAM experience a plus.

• Knowledge of and experience with youth/amateur hockey community.

• Robust knowledge of the NHL and sports in general.

Material and Equipment Used:

• Office equipment


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Sales & Marketing: Mascot
Boston Bruins Mascot Performer - Boston Bruins (Boston, MA)

The Boston Bruins are currently recruiting to fill the position of Mascot Performer (Blades). This is a part-time seasonal position, which runs from September 2017 through August 2018. 

Job Summary:

  • Serve as a performer for the Boston Bruins Mascot, while representing the Boston Bruins at a number of designated appearances including but not limited to Bruins home games, hospital visits, school visits, street hockey clinics, watch parties, sponsor events, charitable events and other various events throughout the year
  • Serve as a brand ambassador for the Boston Bruins while properly representing the Boston Bruins organization and Blades in a professional manner at all times
  • Create memorable experiences by greeting fans, energizing the crowd, and more
  • Maintain effective working relationships with community members of all ages and abilities as well as Boston Bruins staff and external contacts 
  • Maintain an animated personality with good interpersonal communication skills and creativity
  • Responsible for transportation and parting to and from games and events, unless otherwise notified
  • Conduct costume maintenance including cleaning, minor repairs and other basic upkeep
  • Performs other duties as assigned

 Qualifications:

  • Minimum of one year experience as a mascot at the college, minor, or professional level for a sports team
  • Must have a strong hockey background and excellent skating ability in hockey stakes
  • Must have excellent communication skills and be courteous, friendly, reliable, punctual and great with children
  • Ability to interact with and entertain a crowd of all ages
  • Ability to dance but in a manner that retains the aforementioned ruggedness
  • Willingness to be trained, coached, and critiqued to perform as Blades
  • Ability to work flexible hours on weekdays, nights, weekends and holidays and must be able to maintain and react to a flexible schedule
  • Must have a valid driver’s license and reliable transportation
  • Due to costume restrictions, applicants must be in the height range of 5’5” to 5’8”.

 Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in Boston or the surrounding area?

2. Do you know how to ice skate with hockey skates?

3. Do you have reliable transportation?

4. Are you between the height range of 5’5” to 5’8”?

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Do you live in Boston or the surrounding area?
2. 2. Do you know how to ice skate with hockey skates?
3. 3. Do you have reliable transportation?
4. 4. Are you between the height range of 5’4” to 5’8”?


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Sales & Marketing: Fan Development
Part-time Promotions Giveaway Staff - Carolina Hurricanes (Raleigh, NC)

The Carolina Hurricanes are currently seeking qualified candidates to fill our Promotions Giveaway Staff position within the Promotions & Fan Development department for the 2017-2018 season. 

The Promotions and Fan Development department strives to bring the benefits and excitement of hockey to all ages and skill levels. Through a wide range of promotions and fan development programs the department not only connects with our biggest fans, but those who have never picked up a stick or witnessed professional hockey. While there is a strong and noticeable presence at home hockey games, the Hurricanes promotions and fan development activities also extend into local schools, the business community and social events throughout the Triangle and North Carolina.

Our department is also home to the Hurricanes mascot-- Stormy the Ice Hog; the fan development team, Storm Squad; and the Hurricanes youth and amateur hockey programs, all of which help further our objectives to impact the entire community.

Responsibilities include, but are not limited to:

•          Helping with all pregame promotional giveaways.

•          Provide exceptional customer service to our fans and corporate partners in attendance.

•          Be available to assist with special events like the Caniac Carnival, Summerfest Celebration, and Kids ‘N Community Foundation events.

•          80% availability for games is required.

Qualifications:

•             Must possess a personable demeanor, excellent customer service and problem-solving skills.

•             Experience working in promotions or entertainment events is considered a plus.

•             A desire to learn and work within the sports industry is necessary.

•             Must be at least 18 years of age.

This is a paid position.

Must pass a criminal background check.  PNC Arena and the Carolina Hurricanes are an Equal Opportunity Employer and provide for a drug free workplace. 

If you have any questions please contact Jonathan Boggs at jonathanb@carolinahurricanes.com

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Sales & Marketing: Promotions
Part-time Promotions Special Event Staff - Carolina Hurricanes (Raleigh, NC)

The Carolina Hurricanes are currently seeking qualified candidates for a Special Event Staff position within the Promotions & Fan Development department for the remaining 2017-2018 season.  The main focus of this position will be helping with our South Plaza Parties and 50/50 raffle.   

The Promotions and Fan Development department strives to bring the benefits and excitement of hockey to all ages and skill levels. Through a wide range of promotions and fan development programs the department not only connects with our biggest fans, but those who have never picked up a stick or witnessed professional hockey. While there is a strong and noticeable presence at home hockey games, the Hurricanes promotions and fan development activities also extend into local schools, the business community and social events throughout the Triangle and North Carolina.

Our department is also home to the Hurricanes mascot-- Stormy the Ice Hog; the fan development team, Storm Squad; and the Hurricanes youth and amateur hockey programs, all of which help further our objectives to impact the entire community.

South Plaza Parties are held during select Carolina Hurricanes home games.  Each party includes live music, an inflatable obstacle course, moon bounce, street hockey, the slap shot booth, food and beverage and interactive sponsor booths.  The parties start two hours before faceoff and end 15 minutes before puck drop. 

Responsibilities include, but are not limited to:

  • Managing inflatable rides during the South Plaza Parties
  • Help with setting up and breaking down of South Plaza Parties.
  • Help manage our 50/50 raffle during select home games
  • Provide exceptional customer service to our fans and corporate partners in attendance.
  • Be available to assist with special events like the Caniac Carnival, Summerfest Celebration, Kids ‘N Community Foundation events, and game-day giveaways.  
  • Special Event Staff will gain experience in promotions, event management, public and community relations and will see leadership opportunities.
  • 80% availability for games is required.

Qualifications:

  • Must possess a personable demeanor, excellent customer service and problem-solving skills.
  • Experience working in promotions or entertainment events is considered a plus.
  • A desire to learn and work within the sports industry is necessary.
  • Must be at least 18 years of age.
  • College students encouraged to apply

 This is a paid position.

Must pass a criminal background check.  PNC Arena and the Carolina Hurricanes are an Equal Opportunity Employer and provide for a drug free workplace

If you have any questions please contact Jonathan Boggs at jonathanb@carolinahurricanes.com.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been convicted or pled guilty to a crime excluding minor traffic offenses? If yes, fully explain. A conviction does not necessarily exclude you from employment.
2. Have you previously been employed by PNC Arena? If so, when and in what department?


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Sales & Marketing: Mascot
Mascot Assistant - Chicago Blackhawks (Chicago, IL)

Assistant, Mascot

Department:  Marketing

Reports To:  Mascot Coordinator

JOB SUMMARY

Assist with the development, coordination and execution of Chicago Blackhawks Mascot (Tommy Hawk) appearances and performances.

PRIMARY RESPONSIBILITIES

  • Coordinate, schedule and find opportunities for Tommy Hawk appearances and be the main point of contact on site at appearances.
  • Actively research potential paid appearance or performance opportunities and opportunities to extend the Tommy Hawk brand into the community
  • Be the spoken voice of Tommy Hawk, able to vocalize what the mascot’s thoughts and feelings are and communicate them to fans throughout game and appearances.
  • Assist Tommy Hawk with all games and outside appearances, including but not limited to: Corporate Events, Community Events, Deliveries, Paid Appearances, School Assemblies
  • Perform and assist with Tommy Hawk’s school assembly program
  • Assist with prop and costume production, care and maintenance
  • Drive Large Vehicle to and from appearances
  • Maintain organization in storage areas; arrange for items to be cleaned/repaired
  • Assist with Tommy’s Crew (kids club) and Club Blackhawks overall operation

DESIRED COMPETENCIES

  • Performing Arts experience preferred
  • Performer or Mascot experience preferred
  • Ability to lift up to 50 pounds approximately 2-5 times per event.
  • Ability to stand on feet for 5-6 hours per event.

KNOWLEDGE AND SKILL REQUIREMENTS

  • College degree preferred or equivalent experience.
  • Ability to work cross functionally, both within the Blackhawks organization as well as with United Center employees
  • Strong organization and communication skills; ability to engage through verbal, non-verbal, and written communication with strong listening skills
  • Clean driving record and willingness to drive large vehicles
  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.
  • Ability to prioritize and manage multiple tasks/projects
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience assisting a mascot program?
2. Do you have performance experience?


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Sales & Marketing: Promotions
Chicago Blackhawks Street Team Member - Chicago Blackhawks (Chicago, IL)

This is a part time seasonal position inside the Chicago Blackhawks Marketing Department that requires availability during nights, weekends and holidays.  The Street Team is a group of highly motivated and energetic individuals that are looking to pursue a career in the sports industry.  Primary responsibilities are to assist the Chicago Blackhawks Marketing Department in promotional and guerilla marketing efforts throughout the Chicagoland area.  Street Team members need to be outgoing, upbeat, consist of a strong work ethic and the willingness to engage with fans.

Primary Responsibilities:

  • Assist the Marketing Department with all events throughout the season and off-season
  • Run on-site promotional elements at Chicago Blackhawks marketing events in the Chicagoland area
  • Promote the Chicago Blackhawks in a fun and positive manner
  • Ability to manage load in/out process for all assigned team events
  • Drive promotional vehicle to event site location
  • Report back to team captain with event recap and suggested improvements
  • Help other departments within the organization for miscellaneous events
  • Assist with promotional elements on concourse during game nights

Qualifications & Requirements:

  • High school diploma or equivalent
  • Flexible schedule--must be able to work nights, weekends and holidays
  • Ability to lift and carry 40 pounds
  • Willingness to work in outdoor conditions
  • Leadership qualities
  • Outgoing and willingness to engage with others
  • Customer service oriented
  • Previous event/promotional experience preferred but not required

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you worked on any type of street team in the past (other sports teams, radio stations, car dealerships, etc)?


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Sales & Marketing: Ticket Sales
Director Group Sales - Colorado Avalanche (Denver, CO)

REPORTS TO:  VICE PRESIDENT TICKET SALES & SERVICE, COLORADO AVALANCHE

 RESUME DEADLINE:  SEPTEMBER 1, 2017

 DIRECTOR RESPONSIBILITIES:

  • The Director Group Sales is responsible for setting and overseeing execution against a strategic group sales plan for the Colorado Avalanche organization that exceeds our sales goals.

  • Serves as a coach and leader to the group sales staff and management. 

  • Executes against a sales process to retain current clientele and increase our traditional group sales base.

  • Develops clear job descriptions, expectations, and accountability standards for the group sales staff.   

  • Assists the Colorado Avalanche ticket leadership team in setting sales goals and develop daily, weekly, and monthly systems to report our progress against these objectives.

  • Creates and implements a weekly sales training plan for the staff with specific emphasis on the group sales process.

  • Monitors individual and organizational group sales pipelines and adjust sales strategies as needed to achieve our overall goal. 

  • Promotes efficient systems of communication that ensures the department is synced up with other key internal group sales stakeholders and the senior KSE leadership.

  • Responsibly manages department expenses within an approved budget.

  • Assists in the recruitment, hiring, and the onboarding processes of top level talent for our sales team.

  • Prioritizes opportunities to innovate new group sales products, strategies, and cultural enhancements for the present and future of our organization.

REQUIRED POSITION QUALIFICATIONS:

  • Hardworking, passion for the industry, positive attitude, open to learning, and leadership characteristics.

  • At least three years of relevant group sales experience, preferably in professional sports team sales.

  • Possesses basic knowledge of computer applications including Microsoft Office, ticketing software & Microsoft Dynamics CRM.

  • Ability to work a varied schedule including evenings, weekends and holidays.

Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

 

PREFERRED POSITION QUALIFICATIONS:

  • At least two years of relevant management experience.

  • Bachelor's degree from an accredited four-year university.

  • Knowledge of the KSE, the NHL, and Colorado Avalanche.

  • Established client base or extensive knowledge of Denver Metro market.


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Sales & Marketing: Ticket Sales
INSIDE SALES REPRESENTATIVE - Colorado Avalanche (Denver, CO)

 OVERVIEW:

The Colorado Avalanche are seeking passionate, coachable, and driven individuals to join our team.  This entry-level position is a full-time seasonal position.  Many of the Avalanche leadership team have begun their careers in Inside Sales positions throughout the industry and are looking to instill the values and culture on these highly motivated individuals.    Our culture is composed of a balance of professionalism, hard work, and most importantly, fun. The Inside Sales team is the foundation of our organization.  We look to develop those ambitious individuals that understand the fundamentals of the sales process and absorb the culture of Kroenke Sports and Entertainment.

MINIMUM POSITION RESPONSIBILITIES:

  • Generate revenue through selling new full season tickets, partial ticket packages, and group tickets

  • Exceeds over 80 cold calls per day

  • Meeting or exceeding weekly and monthly sales goals

  • Sets a minimum of four face-to-face appointments with prospective clients at the Pepsi Center

  • Proactively prospecting the new leads through networking, referrals, and research

  • Generating new leads through working sales tables at every game

  • Exhibits excellent customer service to both current and prospective clients

    MINIMUM POSITION QUALIFICATIONS:

  • Team-first attitude

  • Possesses a friendly and professional telephone manner

  • Strong verbal and listening skills

  • Strong desire to start a sales career in the sports industry

  • Demonstrates a positive  and professional attitude at all times

  • Ability to maintain a flexible work schedule (evenings and weekends)

  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards

     

     

    PREFERRED POSITION QUALIFICATIONS:

  • 4-year college degree and commitment to be a sports sales industry leader

  • Strong computer skills

  • Advanced phone sales training

  • Team and League knowledge


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Sales & Marketing: Community Relations
Team Member - Amateur Hockey Development - Colorado Avalanche (Denver, CO)

 

REPORTS TO:                     DIRECTOR, AMATEUR HOCKEY DEVELOPMENT 

 RESUME DEADLINE:       AUGUST 31, 2017

 

________________________________________________________________________

 

POSITION PURPOSE:

This is a part-time seasonal position within the Colorado Avalanche Amateur Hockey Development Department. The Colorado Avalanche prefer individuals that have a passion for hockey and are committed to increasing the sports exposure in the community. Amateur Hockey Development Team Members will be responsible for instruction and implementation of various youth hockey initiatives including but not limited to; ball hockey, ice hockey, school programming, and Colorado hockey community events. Amateur Hockey Development Team members should be energetic, dependable, and team oriented. 

 

MINIMUM POSITION RESPONSIBILITIES:

  • Assist the Program Managers in all AHD initiatives and events when necessary.

  • Game night assistance. Responsibilities include assisting with Mini Avs and additional Youth and Adult Hockey duties. (not all AHDT members will work games)

  • Assist Amateur Hockey Development Department with special events such as tournaments, school assemblies, educational initiatives, or fundraisers.

  • Assist with organization and maintenance of the AH Development storage unit.

  • Superior working knowledge of the Colorado amateur adult hockey community, the leaders and location of all rinks and organizations.

  • Actively works the AHD special events, including Avalanche home games, grow the game initiatives, state wide programming and Pepsi Center events.

  • 20 hours maximum per week.

  • Additional tasks as necessary

    MINIMUM POSITION QUALIFICATIONS:

  • Minimum 18 years of age.

  • Strong youth sports background

  • Strong attention to detail, time management, and organizational skills.

  • Strong verbal and written communication skills.

  • Ability to exhibit good judgment and strong decision-making skills.

  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

  • Flexible schedule – Must be able to work days, some nights/weekends and holidays as required.

  • Requires prolonged standing; ability to lift and carry up to 40 pounds.

  • SafeSport and USA Hockey Coaching Level One (minimum) Certification preferred


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Sales & Marketing: Community Relations
Team Captain - Amateur Hockey Development - Colorado Avalanche (Denver, CO)

                                             

REPORTS TO:                     DIRECTOR, AMATEUR HOCKEY DEVELOPMENT 

 

RESUME DEADLINE:       AUGUST 31, 2017

________________________________________________________________________

 

POSITION PURPOSE:

This is a part-time seasonal position within the Colorado Avalanche Amateur Hockey Development Department. The Colorado Avalanche prefer individuals that have a passion for hockey and are committed to increasing the sports exposure in the community. Amateur Hockey Development Team Captains will be responsible for instruction and implementation of various youth hockey initiatives including but not limited to; ball hockey, ice hockey, school programming, and Colorado hockey community events. Amateur Hockey Development Team Captains should lead by example and be energetic, dependable, and team oriented. 

 

MINIMUM POSITION RESPONSIBILITIES:

  • Assist as a lead to the Program Managers in all AHD initiatives and events when necessary.

  • Game night assistance. Responsibilities include assisting with Mini Avs and additional Youth and Adult Hockey duties. (not all AHDT members will work games)

  • Assist Amateur Hockey Development Department with special events such as tournaments, school assemblies, educational initiatives, or fundraisers.

  • Assist with organization and maintenance of the AH Development storage unit.

  • Superior working knowledge of the Colorado amateur adult hockey community, the leaders and location of all rinks and organizations.

  • Actively works the AHD special events, including Avalanche home games, grow the game initiatives, state wide programming and Pepsi Center events.

  • 30 hours maximum per week.

  • Additional tasks as necessary

    MINIMUM POSITION QUALIFICATIONS:

  • Minimum 18 years of age.

  • Strong youth sports background

  • Strong attention to detail, time management, and organizational skills.

  • Strong verbal and written communication skills.

  • Ability to exhibit good judgment and strong decision-making skills.

  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

  • Flexible schedule – Must be able to work days, some nights/weekends and holidays as required.

  • Requires prolonged standing; ability to lift and carry up to 40 pounds.

  • SafeSport and USA Hockey Coaching Level One (minimum) Certification preferred


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Sales & Marketing: Fundraising/Major Gifts
Auction Assistant (Part-Time) - Columbus Blue Jackets (Columbus, OH)

Summary

The Auction Assistant must have a passion for non-profit fundraising. The primary role of the Auction Assistant is to support the fundraising platform for game nights and special events.

 Essential Duties and Responsibilities include the following. Other duties may be assigned.

Manage monthly charitable donations to assist fundraising efforts of qualified non-profit organizations

Assist with set up and staffing of Foundation kiosks on game nights

Create descriptions and photo gallery for auction items as well as auction winner information sheets

Support the Community Development Coordinator with inventory management

Assist with donor management

Ability to work game nights is required, along with non-traditional hours (including Foundation special events, nights, weekends)

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School Diploma or GED required; AND 0-2 years of experience and/or training in non-profit fundraising; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office software (Outlook, Word, Mail Merge, Excel, Power Point, Photo Shop).

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Sales & Marketing: Database Marketing/Analytics
Reporter - Columbus Blue Jackets (Columbus, OH)

Department: Digital Marketing & Media

Supervisor: Director of Digital Media      

FLSA Status: Exempt

Summary

Our Reporter will provide multi-platform coverage of the Columbus Blue Jackets for our fans, The 5th Line. The position will serve as the team’s lead writer in addition to contributing social media, video and audio content. The top priority for the Reporter will be ensuring we provide the most timely and comprehensive content on our team and players, as well as the organization’s off-ice activities.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

Serve as lead writer for Blue Jackets digital platforms, providing editorial content including but not limited to game previews, game recaps, practice reports, player features and coverage of team off-ice activities.

Travel with the team and provide all forms of content so fans can have access to game-related content in a timely manner.

Foster relationships with team personnel to identify potential content opportunities for digital platforms.

Regularly interview players and hockey operations personnel for hockey-related content and off-ice storylines.

Contribute to team social media accounts and post content across team digital channels.

Provide video and audio content, including appearing on-camera and as a guest in audio/radio programming.

Provide copy writing and editing for digital marketing department included but not limited to e-mails and landing pages.

Collaborate on development, management and execution of content plan.

Manage and execute push notifications and text messaging.

Implement elements of the organization’s ticket sales, corporate partnership, digital marketing, marketing and communications strategic plans.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university in communications, journalism or a related field; minimum of three years of experience and/or training, preferably reporting on the NHL and/or a NHL team, on-camera experience and basic editing skills.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office software, content management systems, HTML, social media platforms and Adobe Creative Suite.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Sales & Marketing: Database Marketing/Analytics
Consumer Analyst - Columbus Blue Jackets (Columbus, OH)

Department: Digital Marketing & Media

Supervisor: Director of Business Strategy     

FLSA Status: Exempt

Summary

In the digital marketing department at the Columbus Blue Jackets, our strategy drives what we do. We heavily prioritize our understanding of the fan's experience by tying it to metrics. We take this responsibility seriously by making sure we handle our data with integrity, diligence, and aptitude. We strive to develop curiosity by not only asking questions but finding new and unique ways to phrase questions that deliver intelligent responses. When we get answers, we translate and help explain them to key decision makers within the organization to make the best-informed decision possible.

The Consumer Analyst will provide quantitative and qualitative data analysis to facilitate data-driven decision making with a strong emphasis toward the Ticket Sales department. The position will organize and data mine our primary and secondary data sources to provide actionable insights – both predictive and descriptive. Understanding efficient data processes across multiple platforms, employing database communication techniques, and adhering to data standardization methods will lead to success in this role. More importantly, this role aims to increase ticketing revenue while helping us deliver enhanced customer service to our customers and fans.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Produce sales reports by creating an optimized process that can easily be viewed by sales representatives, managers, and the executive leadership team.

Establish revenue projections and trends based on pipeline status to determine potential value of assigned leads within CRM. 

Provide projections and trends for season ticket renewals, single game tickets, and ticket plan purchases using predictive modeling and historical data. 

Within CRM, establish and report on Key Performance Indicators (KPIs) for the sales staff pipelines along with performance-based metrics for managers to assess staff productivity.

Apply historical data and analytical methodology to optimize ticket pricing.

Regularly measure and assess secondary market ticket data in relation to single game ticket pricing and make recommendations based on sales velocity and demand trends.

Use and manage syndicated research, including Nielsen Scarborough, to bolster data-driven presentations within the marketing and digital marketing areas.

Study variables within CRM, marketing, and digital advertising campaigns to determine best performing tactics and make recommendations to optimize sales and marketing initiatives.

Develop recaps of sales, marketing, and service campaigns to evaluate return on investment.

Ensure critical areas of retention are properly identified by developing a fencesitter program through analyzing touchpoints, ticket usage, event attendance, survey responses, among other available data points.

Develop customer life-cycle stages so that the digital marketing department can properly segment audiences with different messages and actively reporting on the progression and movement from fans in each stage.

Generate fan profiles on different segments of the fan base including look-a-like audiences and modeling using a variety of techniques.

Recognize the process of lead scoring and data appending to better understand the relevant variables that help formulate potential ticket buyers.

Ingest results from the once-annual season ticket holder survey, post-game survey, and regular email sends to summarize and report relevant details to internal constituencies.

Ad hoc reporting on an as-needed basis.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university, Statistics, Mathematics, Finance, Economics, MIS, Marketing or related field with a quantitative focus preferred; and a minimum of 2 years of related experience and/or training in analytics; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office software, Ticketmaster, Tableau, SQL, Data Warehouse, Microsoft Dynamics CRM, Archtics, Adobe Analytics, and statistical software.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Sales & Marketing: Database Marketing/Analytics
Business Analyst - Columbus Blue Jackets (Columbus, OH)

Department: Digital Marketing & Media

Supervisor: Director of Business Strategy     

FLSA Status: Exempt

Summary

In the digital marketing department at the Columbus Blue Jackets, our strategy drives what we do. We heavily prioritize our understanding of the fan's experience by tying it to metrics. We take this responsibility seriously by making sure we handle our data with integrity, diligence, and aptitude. We strive to develop curiosity by not only asking questions but finding new and unique ways to phrase questions that deliver intelligent responses. When we get answers, we translate and help explain them to key decision makers within the organization to make the best-informed decisions possible.

The Business Analyst will provide quantitative data analysis to facilitate data-driven decision making primarily supporting the Corporate Partnership and Premium departments. The position will organize and data mine our primary and secondary data sources to provide actionable insights. Understanding efficient data processes across multiple platforms, employing database communication techniques, and adhering to data standardization methods will lead to success in this role. More importantly, this role aims to increase corporate partnership and premium revenue while helping us deliver enhanced service to our corporate and premium customers and prospects.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Produce sales reports which involve creating an optimized process that can easily be viewed by sales representatives, managers, and the executive leadership team.

Establish revenue projections based on pipeline status and/or helping to create new variables within CRM that allow projections to be properly categorized to determine realized value, i.e. new, renewed, live, pitched.

Within CRM, establish and report on Key Performance Indicators (KPIs) for the sales staff pipelines along with performance-based metrics for managers to assess staff productivity.

Provide asset valuation analysis and maintain rate card for corporate partnership inventory including working closely with the digital team to value digital assets.

Collect disparate data from primary and third party resources so that sales presentations and reports feature the most accurate and reliable data available to the company.

Ability to use and manage syndicated research, including Nielsen Scarborough, to bolster data-driven presentations and ensure proper time and expertise is devoted to the company’s investment in this area.

Develop and report metrics within the digital and social realm so that proper KPIs can be established and used company-wide to communicate the value of digital marketing initiatives and guide content strategy.

Institute methodology that quantitatively measures the quality of a fan’s user experience on Blue Jackets digital outlets and analyze ways to enhance that experience.

Analyze content strategy trends for monetization opportunities on BlueJackets.com, the Blue Jackets’ mobile app, and Blue Jackets social platforms.

Conduct and analyze surveys that aim to measure brand awareness, recall, and overall recognition of corporate partners.

Ad hoc reporting on an as-needed basis.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university, Statistics, Mathematics, Finance, Economics, MIS, Marketing or related field with a quantitative focus preferred; and a minimum of 2 years of related experience and/or training in analytics, advertising, media and sponsorship sales process; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office software, Tableau, SQL, Data Warehouse, Microsoft CRM, Ticketmaster Archtics, and Adobe Analytics.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk. The noise level in the work environment is usually moderate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?


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Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Sales Representative - Dallas Stars Foundation (Frisco, TX)

JOB SUMMARY: This position will be the driving sales force behind the 50/50 Raffle Program benefiting the Dallas Stars Foundation.  A 50/50 raffle is a raffle that will take place at all home games of the teams in accordance with Texas law, where one lucky winner will receive 50% of the pot (after allowable expenses) from that night’s event, while the team foundation will receive the other 50% to be dedicated to their ongoing charitable efforts. This seasonal position will start in September and end at the end of the Dallas Stars Season (anywhere from April – June).

Key Responsibilities:

  • Game night selling of raffle tickets to Dallas Stars customers within the American Airlines Center in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash on a nightly basis.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.

 

Qualifications:

  • High school graduate (College graduate preferred)
  • Energetic personality with some level sales experience
  • Excellent verbal communication skills
  • Ability to be able to stand and walk for long periods of time in a hectic sports arena environment.
  • Non-traditional working hours are required for this position while teams are in market.  Must be able to attend at least 75% of each Dallas Stars home games.
  • Each game night commitment will be approximately 4-5 hours total, beginning 2 hours before the start of the game.
  • A passion for sports and/or charity work with a comfortable knowledge of the working environment in a professional sports arena.

Physical Demands and Working Environment:

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an arena environment, with noise levels that can become considerably loud.

* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

DSE Hockey Club, L.P. is an Equal Opportunity Employer


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Sales & Marketing: Game Operations/Presentation
Video Graphics Designer/Animator - Florida Panthers (Sunrise, FL)

POSITION SUMMARY:

Candidate will be responsible for concept, design and production of graphic elements for LED features, embedded video or video board related content for the Game Presentation department of the Florida Panthers and the BB&T Center.

JOB DESCRIPTION/REQUIREMENTS:

  • Candidate will be responsible for concept and design of all graphic design elements and animations for videos, game presentation features, LED animations and any other graphical elements as necessary for creative distribution.

  • Candidate must be able to present concepts with storyboards, references, sample animations and/or any other graphic design sample work.

  • Candidate must be able to develop template project files for ease of use for the entire game presentation staff. (For example an AE project file for lower thirds for editors to use in their respective projects).

  • Candidate will assist in some capacity in the execution of the in-game show for all Florida Panthers home games, and any other BB&T Center events as needed.

  • Candidate will assist with production shoots, edits and in-game entertainment features.

  • Candidate will be responsible for fact checking, research and art/video consistency for their respective projects. (This includes using images from Getty or any other approved source).

  • Candidate will coordinate maintenance and service of any department related equipment as needed within the BB&T Center.

  • Candidate will manage and operate all production equipment, which may include (but not limited to) switcher, replay systems, audio boards, lighting, cameras, microphones, etc.

  • Candidate must oversee and train game day staff/interns and manage their respective duties for the in-game show.

  • Candidate must have extensive experience in graphic design and at least basic video editing.

  • Candidate will be assigned other duties as applicable. (This would include file management, organization of content across many different platforms and software, etc.).

QUALIFICATIONS:

  • Bachelor degree in Communications and/or 4 years of experience in graphic design and animation.

  • Minimum of 4 years experience in the sports entertainment field.

  • Candidate must be proficient in all aspects of video post-production including (but not limited to) Adobe After Effects, Cinema 4D, Illustrator, Photoshop and any associated plug-ins.

  • Candidate must possess intermediate editing skills with Adobe Premiere Pro and the Adobe Creative Suite.

  • Candidate must possess strong production skills and a thorough, hands-on working knowledge of video, HD display operations and integrated audio in a live sports entertainment environment.

  • Candidate must be able to work well under pressure, be self-motivated and able to work on multiple projects simultaneously.

  • Candidate must be able to work well with other graphic producers, editors and game presentation staff in order to collaborate and establish an effective workflow within the team.

  • Candidate must be able to adapt to ever changing requests, design edits and/or revisions and must be able to take direction and produce an approved finished product in a timely manner.

  • Candidate must be flexible in working hours including nights, weekends and holidays when needed.

  • Candidate MUST be able to supply web-links to completed work, demo reels or any other content, which validates their application and work experience.

  • Candidate whom is bilingual in English and Spanish is a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your salary requirement?
2. Are you willing to relocate at your own expense?


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Sales & Marketing: Ticket Sales
Sales Associate - Florida Panthers - Florida Panthers (Sunrise, FL)

The reigning NHL Atlantic Division champions are looking for the next key piece to join the staff and help build the excitement at the BB&T Center. In this fast paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and start their careers in the sports industry. A Sales Associate at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Sales Associates to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at the BB&T Center. The Sales Associate will generate excitement and drive revenue by selling season packages and groups within a high energy environment to area businesses, individuals and local group/organizations. 

Job Duties

  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans and group tickets
  • Make 80+ daily outbound calls from provided lists
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Set and attend in and out of office sales appointments
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software to manage customer accounts
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special event 
  • Networking yourself in the community to increase sales 

Required Knowledge/Skills/Job Qualifications: 

  • Aggressive, competitive and committed to the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth oriented career in sales
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working for a team, athletic department or event is beneficial

Education / Experience:  

  • Bachelor’s Degree from accredited college/university in a related field required 

Minimum of 1-2 years sales experience, preferably in sports/entertainment required


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Sales & Marketing: Premium/Suite Sales
Account Executive, Premium Seating - Florida Panthers Hockey Club (Sunrise, FL)

Account Executive, Premium Seating

The Florida Panthers are searching for energetic and motivated Sales candidates to sell Premium Suites and Club Seating at BB&T Center for all Florida Panthers home games, Concerts and Events. 

Responsibilities/Duties

  • Responsible for selling Premium Suites and Club Seating through outside sales, cold calling and personal networking

  • Required to make 60+ calls per day

  • Set up face to face and in arena appointments to potential buyers and current customers

  • Sell and negotiate long-term suite leases

  • Attend networking and community events

  • Provide superior and professional customer service to clients and prospects

  • Perform game day responsibilities, including client and prospect visits and entertaining

  • Meet and exceed short and long term sales goals

Qualifications

  • Minimum of three years of successful sales experience. 

  • Proven track record of meeting and exceeding sales goals. 

  • Highly motivated with desire to be successful

  • Detail-Oriented, organized and the ability to multi task

  • Ability to make cold calls and self-generate leads

  • Ability to speak and present products to potential buyers

  • Ability to work all Florida Panthers Home Games and BB&T Center concerts and events

  • Bachelor’s Degree, Sports Management or Business required and preferred

  • Ability to work flexible hours including nights, weekends and holidays


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Sales & Marketing: Premium/Suite Sales
Account Executive, Group Sales - Florida Panthers Hockey Club (Sunrise, FL)

POSITION TITLE:     Account Executive, Group Sales

DEPARTMENT:         Group Sales

REPORTS TO:            Director, Group Sales

Sunrise Sports & Entertainment provides an unrivaled environment for sales professionals interested in the sports and entertainment industry.

The group sales environment at SSE caters to high-energy, aggressive and innovative professionals that can take advantage of the organization’s unique ability to customize and integrate sports and entertainment group ticket packages. With 125-plus events each year, the most aggressive commission structure available, endless opportunities for growth, upward mobility and career advancement; SSE is the ideal home for any true sales professional. Throughout its history, SSE has proven to be a training ground for top-notch industry executives and sales performers both internally and externally. We welcome the interest of any and all qualified candidates.

JOB DESCRIPTION / REQUIREMENTS:

  • Generate top line revenue through a consultative approach, focusing on group tickets for the Florida Panthers and BB&T Center.

  • Build new relationships through cold calling, networking, social media, appointments and building tours.

  • Cultivates professional relationships with current and potential clients to build strong sales pipeline.

  • Responsible for servicing and cross-selling existing group ticket clients.

  • Meet or exceed assigned sales goals for all ticket products (Groups, Plans, and Premium Seating).

  • Involvement in game day activities, promotions for the Florida Panthers and BB&T Center and outside functions including luncheons, business shows, conventions, etc.

  • Maintain high level of customer service.

  • Assist with other projects, as assigned.

    QUALIFICATIONS:

  • At least one (1) year full-time sports sales experience required

  • Strong work ethic and a desire to build a career in professional sports

  • Passion for sales and creativity

  • Highly coachable, team player

  • Strong verbal and written communication skills

  • Knowledge of Arcthics ticketing system, Microsoft Word, Excel and PowerPoint, preferred

  • Bachelor’s degree preferred

  • Ability to work nights, weekends and Holidays

  • Proficiency in reading, writing, and speaking French a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Do you have 1 year of full-time sports sales experience? Yes or No
2. 2. Tell about your best sale to date.
3. 3. Why are you the best fit for the Florida Panthers?


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Sales & Marketing: Ticket Sales
Account Executive - Florida Panthers Hockey Club (Sunrise, FL)

The Florida Panthers are a young and exciting NHL team on and off the ice playing at the BB&T Center. In this fast paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and take their careers to the step beyond Inside Sales. An Account Executive at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Account Executives to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at the BB&T Center in the Ft Lauderdale/Miami market. The Account Executive will sell and service new and existing accounts, generate new ideas to increase ticket sales, and execute basic office tasks as needed.

Job Duties 

  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans, group tickets and premium
  • 2-3 years of prior ticket sales experience in sports/entertainment is preferred
  • Make 60 + outbound calls daily from provided lists and self-prospecting
  • Prospect potential clients through daily phone calls and email leads
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software and Salesforce CRM to manage customer accounts
  • Develop, maintain and enhance relationships with our season ticket holders
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other outside events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events 

Required Knowledge/Skills/Job Qualifications: 

  • Familiarity with Archtics and Salesforce CRM Platform
  • Aggressive, competitive and committed to growing the sports industry
  • Highly motivated with a desire to make this a lifestyle and be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth oriented career in sales
  • Someone who leads by example in the office
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working for a team, athletic department or event is beneficial

Education / Experience:  

  • Bachelor’s Degree from accredited college/university in a related field required 
  • Minimum of 2-3 years sales experience, preferably in sports/entertainment

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Sales & Marketing: Client Relations/Customer Service
Programming Administrator - HARBORCENTER (Buffalo, NY)

Summary

The Programming Administrator will assist with the incoming programming for HARBORCENTER Operating, LLC.  This position will provide support for internal programs, special projects, tournament groups and governing bodies. This position will work directly with the Programming Coordinator and Tournament Coordinator.  

Core Responsibilities

 

  • Customer service support for all guests and partners.

  • Tracks and reports on the bookings and ice usage through Rectimes

  • Assists in booking ice for all programming, including private rentals, tournaments and major partners.

  • Provide weekly customer agreements for any private rentals or events

  • Responsible for compiling and organizing all Rinks department finances.

  • Assist with ordering and purchase orders.

  • Assist as all levels with preparation and carrying out of tournaments and programming

  • Tournament registration and game presentation support

  • Coordinates various small events and internal programs.

  • Other duties as assigned.

Minimum Qualifications for the Position:

  • Bachelor’s Degree – preferably in business or sports management

  • 1 year of sports programming experience; preferably with hockey

  • 1 year of customer service experience; preferably in person & via phone

  • Basic understanding of Max OS X and experience with Microsoft Office and/or Apple iWork suites of software

  • Proven experience building reports in excel

  • Knowledge and/or experience operating a video camera or filming sporting events preferred

  • Ability to work a flexible schedule including weeknights, weekends and holidays

 

Critical Competencies

  • Extreme attention to detail and follow through

  • Positive attitude and ability to take initiative

  • Strong communication skills; ability to communicate effectively both verbally and in written format to management and staff

  • Excellent organizational, planning, time management and interpersonal skills

  • Ability to present ideas and recommendations in a concise manner

  • Ability to undertake and complete multiple tasks

  • Ability to work independently and in a team-oriented environment to meet deadlines


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Marketing
Marketing Associate (Part Time) - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

The Marketing Associate position will consist of various duties, including but not limited to; game day responsibilities, in office marketing projects and various grassroots initiatives. The team is seeking a passionate, hard-working and dedicated individual with the self-motivation and desire to learn all facets involved in promoting a professional sports team.

ESSENTIAL FUNCTIONS:

The individual must possess the following knowledge, skills and abilities and be able to demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Support the marketing department with game day initiatives at the STAPLES Center; including distributing promotional items and giveaways, digital media as well as other marketing efforts and logistics
  • Assist the marketing department with various office tasks, such as ordering materials and maintaining documents
  • Responsible for promoting the Los Angeles Kings at various community events and initiatives

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly motivated with a positive attitude
  • Exemplary self-discipline, professionalism, pride and work ethic
  • Outstanding listening, written and verbal communication skills
  • Committed to personal integrity
  • Detail oriented with ability to multi-task effectively and with a sense of urgency
  • Excellent organizational and time management skills
  • Creativity and ability to see ideas through successful execution
  • Enthusiasm for and or experience in professional sports  
  • Flexible hours required: working evenings/nights 
  • Interest in hockey and/or other team sports a plus

QUALIFICATION STANDARDS:

EDUCATION

  • College degree preferred

EXPERIENCE

  • A minimum of 1 year experience in marketing, communications or related field
  • Background in Sports/Entertainment/Hospitality industry preferred

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Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Seller (Part Time) - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Kings Care Foundation 50/50 Raffle Seller will play a crucial role within the organization’s game day operations. During each home game, 50/50 raffle tickets will be sold to fans with 50% of proceeds going to an individual and 50% of the proceeds benefiting nonprofit organizations. This position requires an outgoing, high-energy and enthusiastic personality, as sellers will be asked to approach fans attending the game on the concourse and suite levels.

Tasks and Responsibilities:

  • Sell 50/50 raffle tickets to fans at Los Angeles Kings home games
  • Comfortably handle large cash transactions, credit card machines and the sale and distribution of 50/50 raffle tickets throughout your work shift.
  • Work to engage fans and staff to spread awareness of the 50/50 raffle program and the Kings Care Foundation by approaching fans.
  • Problem solve quickly and efficiently. Answer questions fans may have about the 50/50 raffle program.
  • Responsible for meeting and/or exceeding designated sales goals per game.

Required Knowledge/Skills/Job Qualifications:

  • Must be 18 years of age or older.
  • Prior cash handling experience required.
  • Ability to interact positively with large fan base and work independently.
  • Self-starter who will consistently challenge oneself to increase their individual 50/50 raffle ticket sales.
  • Strong interpersonal and verbal communication skills.
  • Strong sales skills; a background in sales or marketing is strongly encouraged.
  • Candidate must be willing to work nights, weekends and holidays as necessary. Shifts are approximately 5 hours each and take place during LA Kings home games.
  • Must be able to stand/walk for long periods of times. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
  • Candidate will be subject to a background check and credit check.

Education and Formal Training:

  • Must have a High School Diploma or equivalent education.

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Sales & Marketing: Game Operations/Presentation
Stage Manager (Part Time) - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

LA Kings Stage Managers will work under the supervision of the management staff of the Los Angeles Kings Game & Event Presentation, Production, Operations, and Entertainment department. They will assist in the coordination and execution of all assigned aspects relating to live game and event production.

PRIMARY FUNCTIONS:

  • Provide operational support to the Game Presentation department during all LA Kings home games and scheduled events.
  • Assist and participate during rehearsals, including: sound checks (anthem singers, host/emcee mics, communication devices, etc.), opening introductions, in-game promotions, intermission activities, ceremonies, special effects, performers, color guards, etc.
  • Prep, manage, and clean/put back props and other materials that will be used during the course of the game/event.  Promptly communicate any problems, issues, defects, or feedback to production management.
  • Will act as a liaison between the game/event Producers and Managers to set up and cue part-time Kings Ice Crew staff, hosts, emcees and other talent for live promotional opportunities and intermission activities that occur throughout the game.
  • Coordinate with vendors, talent, players, executives, and guests to successfully execute all scripted elements and improvised elements as required and as assigned.
  • Work with Producers and camera operators to frame and set up live promotions while coordinating with contestants, hosts, mascot, promotional team, and additional talent.
  • Responsible for ensuring that all pre-game, in-game, and post-game entertainment elements occur promptly at their pre-designated time, and are executed accurately.
  • Promptly relay and communicate any and all information to the game Producer and/or Director should any problems/issues/changes to scripted elements occur.
  • Ensure all promotions and activities are accurately and clearly communicated and explained to any/all participants.
  • Ensure any/all safety and other precautions have been taken regarding participants in all promotions and activities, particularly on-ice.  Examples include: providing and assisting with safety equipment, waivers, etc.
  • Manage and coordinate ceremonies, entertainers, and other live presentations in coordination with instruction from Lead Producer.
  • Work with game/event management to ensure all prizing for any/all promotions or activities is correct, present, and distributed as instructed.
  • Find/secure contestants as required; escort talent, guests, experiential participants, and/or staff as requested.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Must be proactive, organized, and resourceful with great attention to detail
  • Ability to multi-task, meet tight timelines, and work effectively in a high pressure and fast-paced environment 
  • Exceptional problem-solving skills and ability to prioritize efficiently and quickly
  • Outstanding customer service and interpersonal communication skills, including the ability to professionally communicate and interact with all levels of management, staff, guests, children, executives, celebrities, players, VIP’s, etc.
  • Ability to lift at least 20-30 pounds at a time
  • Flexible schedule; able to commit to 80% or more of LA Kings home games (all Stage Managers are not required to work all home games – games are scheduled on a rotating basis amongst the Stage Manager pool of employees).

Additional duties, expectations, demands, etc. may be added or changed on an as-needed basis in order to meet organizational needs.

QUALIFICATION STANDARDS:

  • Must be 18+ years of age
  • Must be a high school graduate (or equivalent). Bachelor’s degree, or current college student, is strongly preferred
  • 1-2+ years of experience working in live sports entertainment, TV/Film production, live event management, or other relevant production/coordination experience preferred.
  • NHL/LA Kings knowledge and passion is a plus
  • Strong team-player; “above and beyond” work ethic and mentality
  • Skating ability (hockey skates) is a plus, but not required

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Sales & Marketing: Game Operations/Presentation
Game Operations Associate (Part Time) - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The LA Kings are currently seeking a highly motivated, energetic and talented individual to become a vital part of the game presentation and events department. The Game Operations Associate will handle components related to the game day experience at Los Angeles Kings home games.  Working under the supervision of the department managers, the Operations Assistant will be responsible for prepping and breaking down all Game Entertainment elements.

ESSENTIAL FUNCTIONS

  • Assist with all behind the scenes duties before, during, and after games/events
  • Prepare all in-game promotional giveaways and intermission activities
  • Responsible for the preparation of  the Bailey’s Buddies booth including stocking inventory
  • Promote/sell items for Kings Care foundation including Bailey’s Buddies, calendars, etc.
  • Assist Game Presentation Management and part-time staff (Stage Managers, Ice Crew) as directed
  • Assist in set up and preparation of pre-game LA Kings Fan Fests

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior Game Operations, marketing, promotions, and/or sales experience is a plus
  • Must have a valid driver’s license
  • Proficient in Microsoft Word, Excel, and Outlook
  • Must be reliable and punctual
  • Strong verbal and non-verbal communication skills
  • Ability to professionally communicate and interact with all levels of management
  • Ability to stand for long periods of time

QUALIFICATION STANDARDS

Education:

  • College degree preferred

Experience:

  • A minimum of 1 years’ experience at the collegiate, minor or professional league level
  • Background in Sports/Entertainment/Hospitality industry preferred
  • Interest in hockey and/or other team sports a plus

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Sales & Marketing: Ticket Sales
Account Executive - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

The Account Executive will be responsible for maximizing ticket revenue for the Los Angeles Kings through the sales of Full Season Tickets, Partial Season tickets (Half Season, Quarter Season Packages, Holiday Pack, Etc.), Group Sales (15+ tickets), Event Suites and select Single Game and event promotion sales (e.g. Family Night Packages). Revenue goals will be set for Account Executive and tracked with regular meetings with sales manager.

ESSENTIAL FUNCTIONS:

  • Execute effective sales calls to maximize revenue for the department and for telemarketing activities and new business generation (business to business appointments) throughout the year
  • Ability and willingness to sell high value products/services in the greater Los Angeles marketplace
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements
  • Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
  • Responsible for the customer service and upgrading of all partial ticket buyer accounts, handling the annual renewal process for Half Season and Quarter Season Ticket accounts, and will be expected to exceed the highest standards in customer service
  • Responsible for utilizing effective contacts (sales leads) in coordination with our contact management system Outbox and Database Marketing
  • Will work closely with management to ensure inventory integrity and maintain all payment schedules for all accounts
  • Maintain high level of customer service to existing and new clients; responsible for hosting client meetings and potential client presentations on a regular basis
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Collaborate with the Marketing Department to ensure success of any promotion as it relates to the Kings to ensure proper tracking of all promotions
  • Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); ability to learn required business systems
  • Polished presentation skills with the ability to think and react to situations confidently
  • Excellent relationship building and customer service skills
  • A go-getter with the drive and initiative to succeed and develop a career in the sports and entertainment industry
  • Ability to support a team environment and adhere to departmental guidelines
  • Ability to consistently re-prioritize bases on sales needs 
  • Availability and willingness to work game nights, weekends, holidays, and select ticket sales and public relations events
  • Excellent oral and written skills

QUALIFICATION STANDARDS:

Education:

  • Bachelor of Arts/Sciences Degree (4-year)

Experience:

  • A minimum of 2-4 years of related experience

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description


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Sales & Marketing: Ticket Sales
Service Executive - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

The Service Executive, Season Tickets is extremely proficient in customer service, retention and cross selling to LA Kings current Season Ticket Members and prospective new fans. This individual will be responsible for developing relationships with Season Ticket Members in order to gain revenue by renewing season tickets, selling new season tickets, cross selling group, partial plans, and single seat.

ESSENTIAL FUNCTIONS:

  • Manage the day-to-day tasks of season ticket accounts by renewing and increasing account; provide highest of service excellence, both in individual interactions with LA Kings fans and in joint efforts with fellow LA Kings Account Executives
  • Proactively work to increase customer loyalty and renewal percentages and generate additional revenue for the Club
  • Conduct high amounts of service calls on a daily basis
  • Make a minimum number of touch points per Season Ticket account per year, depending upon profile of each account to include arena seat visits
  • Generate new revenue referrals through up-selling, cross-selling, and uncovering account referrals; Aggressive prospecting in order to generate new business relationships
  • Provide prompt, thorough, and courteous responses to all inbound customer communication – phone calls, emails, mail, etc.
  • Respond to all Season Ticket Members needs such as customer service issues, ticket exchange and add-on requests, financial billing, and other ticketing and team-related questions
  • Utilize CRM system to track and report progress of relationships with all Season Ticket Members, as well as to ensure client profiles are always up-to-date
  • Create, manage, and analyze all data from ticket sales surveys to improve department efficiency, retention rates, and customer satisfaction and loyalty
  • Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables  

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Ability to provide an outstanding level of customer service
  • Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
  • A go-getter, with real drive and initiative to succeed and develop a career in the sports and entertainment industry
  • While looking to succeed personally, be able to support team environment and adhere to departmental guidelines
  • Ability to read, listen and communicate effectively in English, both verbally and in writing
  • Outstanding listening, written, and verbal communication skills
  • Quality presentation skills – ability to create, analyze, interpret, and present reports and correspondence
  • Highly organized, resourceful, detailed-oriented, quick learner and time management skills
  • Ability to professionally communicate and interact with all levels of management
  • Ability to professionally handle highly sensitive and confidential information
  • Ability to provide sales reports and contact status back to management on a daily and weekly basis
  • Ability to thrive under a competitive sales environment

QUALIFICATION STANDARDS:

Education:

  • BA/BS Degree – 4 year

Experience:

  • A minimum of 2 years of related experience
  • Knowledge of ticket software preferred
  • In-depth knowledge of the sport of hockey preferred

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description


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Sales & Marketing: Ticket Operations
Ticket Operations Associate (Part Time) - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

The Associate of Ticket Operations will provide clerical, administrative, and operational support for the Ticket Operations department under the general direction of Ticket Operations management.  He/she will work during regular office hours and/or event hours including evenings, weekends, and holidays.

ESSENTIAL FUNCTIONS:

  • Process tasks and orders using AXS ticketing software
  • Assist in preparing general financial and ticketing reports
  • Assist in coordinating and executing all ticket mailings and will call
  • Organize and maintain department files and archives
  • Assist in ordering and maintaining department office supplies
  • Assist with game day operations for home games and special events
  • Provide excellent customer service to all internal and external clients

SUPPORTIVE FUNCTIONS:

  • Assist analytics department as needed
  • Assist with general office duties as needed
  • Provide back-up administrative support for other departments as needed
  • Special projects as assigned by management
  • Implement and support all policies and procedures for the department
  • Work with account executives to assure adherence to proper ticketing guidelines
  • Support and participate in organizational volunteer efforts (i.e. Kings and/or AEG charitable functions & events)

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly organized, resourceful, detailed-oriented, quick learner
  • Ability to prioritize workload and solve problems efficiently and quickly
  • Exceptional guest and client service capabilities
  • Ability to multi-task in a fast paced environment
  • Assertive, resourceful, self-motivated, self-starter with the ability to work with minimal supervision
  • Ability to professionally handle highly sensitive and confidential information
  • Ability to professionally communicate and interact with all levels of management
  • Ability to read, listen and communicate effectively in English, both verbally and in writing
  • Proficient with Microsoft Word, Excel, and Outlook
  • Ability to access and input information using a moderately complex computer system
  • Available to work various hours including evenings/nights, weekends and holidays

QUALIFICATION STANDARDS

Education:

  • College degree preferred

Experience: 

  • A minimum of one (1) year experience in ticket operations, ticket sales, or customer service preferred
  • Knowledge of basic Excel functions
  • Background in Sports/Entertainment/Hospitality industry preferred
  • Interest in hockey and/or other team sports a plus

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description.


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Sales & Marketing: Game Operations/Presentation
Manager, Game, Event Production, and Operations - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

Manager, Game, Event Production, and Operations for the Los Angeles Kings is a highly-organized, and creative professional with a passion for sports/entertainment management and production, as well as live event planning and execution.  The individual will associate produce all LA Kings home games and events as directed, including: pre-production, live production, field producing live & pre-taped segments, operations, etc.  This individual is also responsible for managing and helping coordinate all in-arena, on-ice, and event activities/promotions/operations.  This individual will manage and oversee department part-time Stage Manager staff and additional part-time game/event staff as directed. The individual will work to enhance the experiences of guests attending LA Kings games and events, build relationships with internal clients, vendors, building/event personnel, etc.  This person must be a strong multi-tasker, a consummate team-player, and possess the ability to make well-informed decisions in high-pressure and fast-paced environments.  This person reports directly to the Senior Director, Game & Event Presentation, Production, Operations & Entertainment – LA Kings & AEG Sports.

ESSENTIAL FUNCTIONS:

  • Associate Producer for all LA Kings home games and events as directed.  Work directly with Lead Producer/Sr, Director on a variety of production & operations-oriented tasks, including: field producing, pre-production, facilitating rehearsals, and helping coordinate live promotions and activities, including special presentations, ceremonies, etc.
  • Serve as project assistant on many LA Kings Game Presentation and Events elements including projects in cooperation with other departments such as: Communications, Corporate Partnerships, Marketing, Ticketing, Community Relations, Public Relations and Hockey Development
  • Develops and communicates work schedules for part-time live game & event production staff including: Stage Managers, in-game host(s), DJ, public address announcer, etc.
  • Oversee and develop the LA Kings National Anthem database.  Work with Lead Producer/Sr. Director to select & book talent.  Coordinate all day-to-day aspects of the program, including: scheduling, confirmations, reception and sound-checks on game/event days, and assisting with/handling any additional talent hospitality-related needs.
  • Works closely with AEG/LA Kings Global Partnership activation team to secure game/event activation needs, including: prizing, props, specialized waivers or claim forms, etc. 
  • Secondary liaison between STAPLES Center building & operations managers and LA Kings Game Presentation for game days & events. 
  • Assist with the production and operations of other key organizational events (such as: Meet the Players, Watch Parties, etc.)
  • Manage and coordinate all aspects of our game & event Stage Managers, Hosts, DJ/PA, etc. as directed.  This includes working with the Lead Producer/Sr. Director on: hiring, training, scheduling, appraising performance, game/event assignments, uniforms/wardrobe, props/materials, and coordinating with additional Game & Event Administrative Management staff on personnel matters, including payroll.
  • Work with Sr. Manager, Game & Event Entertainment & Operations to maintain, upkeep and track all department-related inventory, props, materials, vehicles, and storage areas.
  • Coordinate with department editors to maintain our digital game feed database & route fulfilment of (or personally fulfill) digital footage dub and copy requests from within (and outside) our department.
  • Drafting/creating game/event fact sheets, timing sheets, rundowns, scripts, and other production-related documents as requested by the Lead Producer/Sr. Director.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Basic operational knowledge and understanding of production principles pertaining to: video/graphic production, lighting, audio/sound production, implementation of special effects, drafting production-related admin documents, etc.
  • Basic/working knowledge of Photoshop and/or video editing software
  • Strong knowledge of Microsoft Office Suite (or Mac equivalent), with particular emphasis on: Word, Excel, PowerPoint/Keynote, and Outlook
  • Detail oriented with strong verbal and written communication and follow-up skills
  • Ability to successfully manage several projects at once, prioritize assignments, manage expectations of internal and external sources and be extremely organized

QUALIFICATION STANDARDS:

  • Managerial experience, including direct supervision of part-time and/or full-time staff, hiring, training, assigning projects/duties, appraising performance, rewarding and/or disciplining employees, addressing issues and complaints, and solving problems
  • Professional demeanor demonstrating responsibility, initiative and dependability, all with a positive attitude; strong team player 
  • Proactive and able to work well under pressure; flexible & adapts to various environments & situations.
  • High ethical standards, integrity and strong sense of confidentiality; excellent interpersonal and leadership skills
  • Passion for live event planning and production with a goal of maximizing guest experience

Education:

  • Bachelor of Arts/Sciences Degree (4-year)         
  • Area of Study: Marketing, Media, Film/Television, Communications, PR or a related field.

Experience:

  • A minimum of 3-5 years of related experience

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description


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Sales & Marketing: Game Operations/Presentation
Video Editor/Motion Graphics Animator - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

JOB DESCRIPTION:

The Los Angeles Kings Hockey Club is seeking an entry-level to moderately experienced Video Editor & Motion Graphic Animator.  This position will be responsible for creating content primarily for the Game & Event Presentation department, including: videos, digital content and motion graphics for distribution in-arena, as well as web, TV, and other platforms as directed.  The candidate must have the ability to manage and prioritize several projects concurrently…both independently, as well as collaboratively in a team environment.

ESSENTIAL FUNCTIONS:

  • Edit video features, promotional spots, and other video content as directed.  Primary focus on LA Kings projects (including sponsor content), but will also work on Ontario Reign, Eisbaren Berlin, and potential AEG projects as directed.
  • Design and animate dynamic 2D and 3D still & motion graphics used in all aspects of game entertainment for LA Kings home games at STAPLES Center plus additional content as needed for the LA Kings digital production department.
  • Media management of digital assets including: viewing, sorting, organizing and prepping footage for video projects, including projects for other editors.  Archive/store video on our media servers, pull and distribute game highlights and ENG footage as requested.
  • Delivery and distribution of video content for multiple platforms and formats 
  • Work with LA Kings Game Presentation & Events management to develop and distribute content as requested live during LA Kings home games.  
  • Assist with LA Kings Game Presentation and Events elements including:  planning and execution of pre, post, and in-game ceremonies and promotions at home games, as well as projects in cooperation with other departments as directed, such as: Communications, Corporate Partnerships, Marketing, Ticketing, Community Relations, Public Relations and Hockey Development.
  • Shoot digital video using a range of recording devices, including pro-level digital video cameras, Go Pro, iPhone, etc.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Experience with and a strong working knowledge of a Mac-based production workflow
  • Experience with and a strong working knowledge of Adobe Premiere Pro (Creative Cloud) and Final Cut Pro
  • Experience with and a strong working knowledge of After Effects, Photoshop and Illustrator
  • Experience with and a strong working knowledge of a 3D suite (Cinema 4D, or Autodesk Flame, Smoke or Maya)
  • Must be a team player, highly motivated with a strong attention to detail and organization 
  • Ability to work in a fast paced, deadline-driven team environment

QUALIFICATION STANDARDS:

  • Previous experience in sports production is a plus
  • Ability to work in a multi-board, immersive mindset for in-arena content.  Experience syncing and bridging media across multiple screens is a plus.
  • Videography/digital video shooting experience a plus.
  • Candidates must have a demo reel with breakdown and an explanation of their project involvement.  Demo reel must demonstrate both editing and animating experience.  Please send a link to view your demo reel.  DVD’s and hard copies will not be accepted.

Education:

  • Bachelor of Arts/Sciences Degree (4-year)
  • Area of Study:   Film/Television, Media, or related field

Experience:

  • 2-4 years related experience

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside his/her normal description


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Sales & Marketing: Ticket Sales
Fan Service Associate (part time) - Los Angeles Kings (El Segundo, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world.  AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL), Ontario Reign (AHL), Los Angeles Galaxy (MLS) and AEG LIVE, one of the world’s leading concert promotions and touring companies.  AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Los Angeles Kings are seeking positive and motivated individuals looking to begin their career in sports. Each Fan Service Associate is responsible for assisting the LA Kings Sales and Service staff with game day responsibilities, and sales and service support. The Fan Service Associate position will begin in mid to late June and continue for the entire regular season ending in early April. Post-Season hours may be scheduled on a case by case basis. Associates should be prepared for flexibility in their schedule with in office and game day hours. This is a part time position.

ESSENTIAL FUNCTIONS:

Duties include but are not limited to:

1.     Supporting the LA Kings Sales and Service Department in office

  • Responsible for servicing and building Season Ticket Member Wait List
  • Sell all LA Kings ticket initiatives and campaigns
  • Work alongside Account Executives to provide excellent customer service to existing and new clients
  • Outbound prospecting calls to assigned lead pool

2.     Supporting Kings Sales and Service Department at LA Kings Home Games

  1. Assisting with the fulfillment of game night Royal Experiences
    • Zamboni Riders, Photo on ice, Shot on Goal, penalty box, and more
  2. Assembly of game night Sales and Service area
    • Print sales collateral, set up lower sales booth, set up monitors and laptop
  3. Becoming familiar with the culture and roles within a professional sports organization
    • Work closely with Kings Sales and Service staff and gain valuable work experience
  4. Supporting and assisting at all LA Kings Events
    • LA Kings 5K, Meet the Players, Tip a King, etc.

SUPPORTIVE FUNCTIONS

In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by Supervisor.

  • Provide excellent customer service to all internal and external employees/clients
  • Assist with general office duties and projects as needed
  • Communicate with/support departments as assigned by management
  • Execute special projects as assigned by management

 SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Uphold a strong work ethic
  • Ability to follow direction
  • Create positive and strong working relationships
  • Assertive, persistent and results oriented
  • Possess strong written and verbal communication skills
  • Knowledge of computer programs such as Microsoft Office and Outlook (Ticketing Platforms preferred, but not required)
  • Ability to multitask and consistently re-prioritize based on sales department needs
  • Eagerness to learn
  • Possess a strong interest in sales
  • Motivated to have a career in Sports Sales and Service

QUALIFICATION STANDARDS

 Education:

  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities. BA from a 4-year college preferred.

Experience

  • Previous experience in client sales and service is preferred, but not required.

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Sales & Marketing: Corporate Sponsorship Sales
Intern, Corporate Partnerships (Part-time) - Minnesota Wild (St. Paul, MN)

The Corporate Partnerships Intern assists and supports the Director, Partnership Activation as well as the Corporate Sales department in all aspects of corporate deliverables including client service and correspondence, event and game day support and other department duties as assigned. The internship is designed to provide a student with experience in a corporate sales and service environment specifically relating to the sports community. This position plays a key role in growing sales revenues, managing high profile accounts and assuring a quality experience for our clients.  

This is a part-time, paid, seasonal position that will work from September 2017 - through the end of the season.  This role will work all Wild home games and non-game related events. 

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Assist with sponsor correspondence and participate in game day event duties

• Attend weekly meetings to review corporate partner fulfillment status, problems, opportunities, new programs and promotions

• Assist corporate sales team in prospecting new leads for corporate partnership

• Develop sales presentations and assist with yearend summaries

• Assist with all special events developed for client hospitality

• Manage miscellaneous administrative tasks

• Other duties and projects as assigned

Position Requirements

1.  Formal Education & Certification

  • Current college student; junior or senior year, or current graduate student
  • Degree program with major or emphasis in sports management, sales, communications or similar field

2.  Knowledge & Experience

  • Results oriented with proven ability to successfully prioritize and manage multiple projects
  • Proficient computer skills with ability to use Microsoft PowerPoint, Excel and Outlook

3.  Personal Attributes

  • Attention to detail with excellent written and verbal communication skills
  • Ability to work well independently within a team and results oriented environment
  • Excellent time-management and organizational skills

4.  Work Conditions

  • Lifting requirements – must be able to lift a minimum of 50 lbs.
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
  • Available an average of 29 hours a week including weekends, evenings and/or holidays as needed
  • Available through May 2018 or end of season

Local candidates only. 


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Sales & Marketing: Database Marketing/Analytics
BI Systems Analyst - Minnesota Wild (St. Paul, MN)

The Minnesota Wild Marketing Intelligence Department is a progressive and innovative team that uses data driven insights to provide information for leaders of the organization to remain in line with the Wild’s mission statement of creating a greater State of Hockey.

The ideal BI Systems Analyst we be someone with a deep understating of data and the integration of data between different business systems. He or she will be supporting various stakeholders of the organization and will need to clearly and effectively communicate in a group while leading the organization in the areas of data management and software systems and integrations.   

Summary:

The BI Systems Analyst will contribute to the strategic development and execution of CRM campaign management, oversee the data strategy and the mapping of data integrations, with the goal of ensuring the reliability, integrity, and quality of data for the Minnesota Wild. The person in this role will manage the existing data environment, which includes guiding data strategy, expanding the data warehouse to include new sources, and managing data vendors. They will also deep-dive into data quality issues that arise and will work to consistently provide clean and de-duplicated customer records for use in multiple systems and departments throughout the organization

This position reports to the Senior Business Analyst of Marketing Intelligence, and will work closely with other analytics team members, IT team members, and leaders across the business

Essential Duties and Responsibilities:

  • Serve as administrator for Microsoft Dynamics CRM environment and work with end users to answer workflow and system-related questions regarding customers, prospects, and best practices.
  • Work directly with CRM Vendor to coordinate the implementation of new CRM functionality, reports and dashboards for the sales and service teams.
  • Provide day-to-day support for CRM users across the organization.
  • Develop campaigns using historical customer data from prior sales, marketing data and other data sources provided.
  • Manage data environment and ensure data reliability, integrity, and quality in support of a wide range of business initiatives: fan engagement, fan experience, marketing, sales, stadium operations, etc.
  • Normalize data flows for better integration across multiple business systems, in direction with the Wild’s data management vendors
  • Review existing data streams to identify inefficiencies and enact solutions that automate and improve
  • Develop audits that monitor data feeds, with the goal of detecting, repairing, and preventing duplicates, and other inconsistencies.
  • Coordinate with Wild stakeholders to handle matters of data governance, privacy, and security, and to help resolve any systems issues that arise.
  • Create and maintain specific reporting within the Wild’s Tableau online using Tableau Desktop
  • Work closely with business analysts to provide data for analysis and reporting needs
  • Work individually on ad-hoc analysis and BI reporting for organization stakeholders

 

Position Requirements

Formal Education & Certification

  • Bachelor’s degree, with a focus in Computer Science, Data Science, Software Engineering preferred

Knowledge & Experience

  • Demonstrated technical aptitude, with high proficiency in Microsoft SQL Server and 3+ years of experience with relational databases
  • A minimum of 3 years of experience working directly with a  data warehouse
  • Strong command of Microsoft SQL Server, with advanced knowledge of SQL including complex stored procedures, common table expressions, analytic functions, query optimization, and indexing.
  • Experience working with Microsoft Dynamics CRM, IBM Marketing Cloud, Ticketmaster Archtics and experience working with data management vendors such as KORE, SSB and Ticketmaster, a plus
  • Experience creating and maintaining specific reporting using Tableau Desktop, a plus
  • Experience with Adobe SiteCatalyst and Google Analytics, a plus
  • Experience within the sports/entertainment industry a plus

Personal Attributes

  • Excellent organizational and communications skills, with strong strategic thinking, attention to detail
  • The ability to self-teach software skills  and the ability to implement software processes for end users
  • Strong analytical, interpersonal, and project management skills
  • Ability to think intuitively and resourcefully about how data is managed and how it applies to solving business problems
  • Ability to effectively communicate technical aspects to employees who possess less technical knowledge
  • Comfortable adapting within a fast-paced small-company environment and comfortable with ambiguity when encountering new problems and “unknowable” topics
  • Ability to work both independently and in teams. Ability to build consensus across multiple departments.

Work Conditions

  • Ability to occasionally work evenings and weekends.
  • Work is primarily sedentary in nature.  Some physical requirements include sitting, walking, standing, bending, squatting, twisting, lifting, grasping, typing, etc.
     

As an officially designated Yellow Ribbon Company, we are committed to serving those who have served our country, we encourage service members and veterans to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your salary requirement?


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Sales & Marketing: Database Marketing/Analytics
Director, Corporate Partnership Analytics - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment (MSE), located in Washington, D.C., is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates five professional sports teams: the AFL’s Baltimore Brigade and Washington Valor, NBA’s Washington Wizards, NHL’s Washington Capitals and WNBA’s Washington Mystics. The company just recently purchased an NBA G League development league team, isco-owner of aXiomatic, which has controlling interest in global esports franchise Team Liquid, and also owns and operates Capital One Arena in Washington, D.C. Monumental Sports & Entertainment also manages Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals and EagleBank Arena on George Mason University’s campus. In 2018, Monumental Sports & Entertainment will bring the Mystics and the G League team to a new state-of-the-art Entertainment and Sports Arena being built by Washington, D.C. and Events DC at the St. Elizabeth’s campus in Ward 8.  The Wizards will also practice there. Monumental Sports & Entertainment co-owns and operates Monumental Sports Network with the NBC Sports Group. Monumental Sports Network is the mid-Atlantic region’s top direct-to-consumer destination for exclusive fan experiences and original sports content across desktop, tablet, mobile and OTT streaming devices.

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Position Overview: This position will be responsible for overseeing Corporate Partnership strategy and analysis efforts for Monumental Sports & Entertainment. They will work closely within the Business Intelligence team as well as Corporate Partnerships, Ticket Sales & Service, Marketing and Arena Operations to provide data-driven strategies for existing and potential partners. This position will drive increased revenue efforts by delivering analysis and supporting messages within all aspects of the Corporate Partnership Sales and Activation efforts. 

Responsibilities:

  • Oversee Corporate Partnership research and analytics efforts across pricing, packaging, reporting and evaluation
  • Utilize data and other resources to establish pricing and packaging opportunities for Corporate Partnership presentations
  • Develop and ensure that proper procedures are established at all phases of Corporate Partnership strategy and research including, but not limited to, execution of owned assets, reporting methodologies, and evaluations
  • Serve as a subject matter expert in Corporate Partnership sales and activation meetings with prospective and existing clients
  • Manage team responsible for executing RFPs, research requests and evaluation reports
  • Oversee research efforts across all area of Monumental Sports & Entertainment, including but not limited to Ticket Sales & Service, Corporate Partnership, Marketing, and Community Relations
  • Work with third party vendors to manage research sources, surveying tools and other new initiatives
  • Oversee Monumental Rewards fan loyalty program. Including identifying enhancement opportunities, Corporate Partner Integrations, strategic vision, user growth and engagement as well as catalog content
  • Other duties as assigned

Minimum Qualifications:

  • Bachelor’s degree
  • Minimum four (4) years of experience with KPI development and report/dashboard building
  • Minimum of two (2) years staff management experience preferred
  • Proficiently experienced with Microsoft Suite
  • Excellent organizational and communications skills, with strong strategic thinking, attention to detail and an ability to work both independently and in teams
  • Maturity, professionalism, and a strong work ethic are essential
  • Effective oral and written communication skills
  • Ability to effectively prioritize, meet deadlines and adapt in a fast-paced environment
  • Ability to work extended hours, including evenings and weekends as necessary
  • Able to develop and maintain successful working relationships
  • Able to act according to the organizational values at all times

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales & Marketing: Premium/Suite Sales
Premium Seats Coordinator - Nashville Predators/Bridgestone Arena (Nashville, TN)

Major Responsibilities/Activities: 

  • Establish efficient and effective premium seat service inside the designated Premium areas.
  • Provide unparalleled service for our VVIPs.  Increase customer loyalty by becoming an extension of the client’s personal and business plan. 
  • Proactively communicate and anticipate the needs of our customers.
  • Ability to think fast and resolve unusual/adverse situations by making sound decisions.  Use logical thinking and practical solutions based on the situations presented.
  • Propose and develop creative ideas to the team regarding quality control based on customer feedback and other in-venue experiences.
  • Coordinate Premium events and customer experiences, including but not limited to:  Season Face Off events, hockey and front office staff events, holiday gift fulfillment, ticket deliveries, benefits/services brochure design and implementation.
  • Develop, maintain, enhance and strengthen relationships with our VVIPs through a robust touch point strategy that includes their family members, friends, business associates, customers, employees and guests.
  • Liaise with all vendors that participate in the customer experience including, but not limited to:  food & beverage, security, event night staff, sponsorship, ticket sales, premium seats and facility operations.
  • Facilitate communication plan for Premium Seats Clients to include event announcements, monthly newsletter and calendar of events.
  • Assist in managing Premium Seats Inventory.
  • Assist with ticket fulfillment for all Premium Seats Clients, as well as individual event clients.
  • Serve as a liaison between Premium Seats Service Department and other facility departments and sub-contractors (Finance, Box Office, Event Services, Operations, SMS, Levy, etc.) to ensure quality Premium Seats product and service.
  • Assist with fulfillment updates, such as year-end summaries and key account management forms.
  • Work in conjunction with Premium Seats Sales Department to maximize sales potential and provide top level service.
  • Assist with management of part-time premium staff, including:  interviewing, training, scheduling concierge staff and advising CSC staff as assigned.
  • Other responsibilities as assigned by Premium Seats and team management.

Minimum Requirements:

  • Four (4) Year Bachelor’s Degree
  • Minimum three to five (3-5) years of related customer service experience.
  • Team or related professional sports experience are a plus.
  • Excellent people skills, and an ability to interact effectively and in a professional, diplomatic, and mature manner with VIP’s as well as internal and external clients at all levels are a must.
  • High level of initiative and inner drive.
  • Strong problem solving, organizational, communication and presentation skills
  • Computer literacy is required.  Ticketmaster/Archtics and Microsoft Office experience strongly preferred.
  • Strong focus on event service, the selected candidate must be able to work evenings, weekends, and holidays as required.  Available to work all Bridgestone Arena events.

Essential Physical Functions:

  • Ability to sit, stand and walk for extended periods of time.
  • Must be able to access all seating areas to handle customer issues.
  • Must have high finger dexterity to perform duties involving work on the computer and filing.
  • Occasionally bending, lifting, moving up to 25 pounds to perform duties.
  • Excellent speaking and listening skills, requiring the perception of speech.

Equipment Used:

  • General Office Equipment (e.g. PC, copier, scanner, facsimile machine, calculator).

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Sales & Marketing: Ticket Operations
Part Time Ticket Sales Representative - Nashville Predators/Bridgestone Arena (Nashville, TN)

Job Title: Ticket Sales Representative

Department: Box Office

Job Reports to: Box Office Coordinator

Status: Non-Exempt

Hours Per Week: 29 or less

 

Brief Overview of the Position:

To professionally and accurately sell tickets, distribute will call and provide customer service to our guests at Nashville Predators games and Bridgestone Arena events. Hours fluctuate based on games and events. Possess the ability to handle cash and make change during cash transactions. Be able to reconcile daily sales without and overages/shortage occurring. Able to communicate clearly and positively at our Customer Service windows. FREE parking for shifts is offsite with access to a pedestrian walking bridge and shuttle service. Ticketmaster and Archtics experience a plus, and must pass a background clearance.

Areas of Responsibility:

·          Provide friendly customer service.

·          Perform ticket selling functions.

·          Offer information through our telephone line.

·          Prepare daily balance rec. sheet.

·          Perform other duties as assigned by the Box Office Manager or Supervisor.

Qualifications:

·          High School Diploma or equivalent.

·          Previous customer service experience.

·          Ticketmaster classic (will train)

·          Friendly, outgoing personality with a desire to serve the public.

·          Available to work a variety of shifts, including evenings and weekends; Availability of working casual day time shifts.

·          Prior work experience involving responsibility for cash.

·          Previous Box Office experience an asset

·          Good computer skills.

·          Basic mathematical and money handling skills.

Essential Physical Functions:

·          Ability to clearly communicate with clients and coworkers.

·          Ability to sit for extended periods of time.

·          Ability to stand in an upright position for continuous period of time. 

·          Excellent speaking and listening skills, requiring the perception of speech.

·          Walking, bending, carrying of light items will be required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have experience working with Ticketmaster and/or Archtics?


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Sales & Marketing: Ticket Sales
Sales Associate - New Jersey Devils (Newark, NJ)

WHAT WE ARE ALL ABOUT:

With a proven track record for launching successful and long-term careers, the New Jersey Devils Sales Associate program provides entry-level sports & entertainment executives the opportunity to learn the business side of the professional sports from one of the industry’s most respected and well-connected leadership teams.

The Prudential Center and New Jersey Devils have created an unparalleled work environment - a fast-paced atmosphere that promotes fun, competition, career growth, and a work-hard play-hard mentality. Top sports leaders engage in consistent training and development through personalized one-on-one coaching, fostering personal and professional growth.

The Sales Associate program will build the strong foundation needed for a long and successful career on the revenue generating side of sports & entertainment, in positions such as:

  • Corporate Sponsorship Sales & Activation
  • Premium Seating
  • Sales Leadership (Manager, Director, Vice President)

Home to one of the industry’s most highly regarded executive teams led by Scott O’Neil, the Prudential Center has been a perennial top-ten nationally ranked arena. Hosting the 3-time Stanley Cup Champion New Jersey Devils, NCAA Division I Basketball, and every major concert tour, the Prudential Center will provide you access to it all! Situated just 20-minutes from downtown New York City, and home to some of the top ranked places to live in the United States, this is the perfect place to launch your career!

Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Sell a full menu of ticket products for the New Jersey Devils and Prudential Center, including, but not limited to full, partial, single game suite and group ticket packages.
  • Sales outreach to lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Utilize social selling tools to generate new lead sources.

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of the Prudential Center to assist in closing new business and developing new relationships.

  • Take advantage of out of office appointments to get face-to-face with prospective buyers

  • Work different New Jersey Devils events and games as assigned to support ticket sales efforts and promotional initiatives. 

EDUCATIONAL BACKGROUND REQUIREMENTS:

  • Bachelor’s Degree

  • Concentration in business/sales/marketing/sports management or similar field is preferred

KNOWLEDGE, SKILLS, & ABILITIES:

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career on the revenue generating side of sports business.

  • Must be able to work evenings and weekends, as required.

CERTIFICATIONS:

  • Certification Not Required

WORKING CONDITIONS

TRAVEL REQUIREMENTS:

  • May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

PHYSICAL DEMANDS:

  • This position requires the ability to lift up to 10 pounds.

WORK ENVIRONMENT:

The incumbent primarily works in an office environment, however, is expected to attend events that may take place on weekends and holidays.

For more information, please contact: Ted Glick, Senior Manager, Ticket Sales tglick@prucenter.com


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Sales & Marketing: Game Operations/Presentation
Blue Crew Fan Cam - New York Rangers (New York, NY)

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legendary sports teams, exclusive entertainment productions and celebrated venues.  MSG Sports owns and operates some of the most widely recognized sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA), along with two development league teams -- the Westchester Knicks (NBADL) and the Hartford Wolf Pack (AHL).  MSG Sports also presents a broad array of world-class sporting events, including: professional boxing, college basketball, tennis, bull riding and e-gaming events.  MSG Entertainment features exclusive, original productions that include the Radio City Christmas Spectacular and New York Spectacular Starring The Radio City Rockettes.  MSG Entertainment also presents or hosts a wide variety of live entertainment offerings, including concerts, family shows and special events, in the Company’s diverse collection of iconic venues. These venues are: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, California; The Chicago Theatre; and the Wang Theatre in Boston, MA.  More information is available at www.themadisonsquaregardencompany.com.

Responsibilities:

• Help the camera operator obtain great fan shots during Rangers home games

• Communicate directly with large groups of fans during Rangers home games

• Review game scripts and content with Game Director

Qualifications:

• Ability to work in a high-pressure environment

• Be extremely comfortable and confident when interacting with large crowds

• Be energetic, in great physical shape and outgoing

• Strong personal skills

• Be prompt, with a flexible schedule

• Professional and respectful

• Presentable (i.e. well-groomed)

• Punctual

• Previous leadership experience in the sports/ entertainment industry preferred

• Be a Rangers Fan!

TIME COMMITMENT:

• Available to work nights and weekends (start time: 1 hour before game time)

• Must be available to work a minimum of 75% of all home games


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Sales & Marketing: Game Operations/Presentation
Blue Crew On Ice - New York Rangers (New York, NY)

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legendary sports teams, exclusive entertainment productions and celebrated venues.  MSG Sports owns and operates some of the most widely recognized sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA), along with two development league teams -- the Westchester Knicks (NBADL) and the Hartford Wolf Pack (AHL).  MSG Sports also presents a broad array of world-class sporting events, including: professional boxing, college basketball, tennis, bull riding and e-gaming events.  MSG Entertainment features exclusive, original productions that include the Radio City Christmas Spectacular and New York Spectacular Starring The Radio City Rockettes.  MSG Entertainment also presents or hosts a wide variety of live entertainment offerings, including concerts, family shows and special events, in the Company’s diverse collection of iconic venues. These venues are: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, California; The Chicago Theatre; and the Wang Theatre in Boston, MA.  More information is available at www.themadisonsquaregardencompany.com.

Responsibilities:

• Shovel the ice during TV timeouts at Rangers home games

• Help coordinate on-ice intermission contests (set up props/signage and assist contestants on where to go)

Qualifications:

• High level of ice skating ability (i.e. played at high school/college level)

• Familiar with hockey

• Ability to work in a high-pressure environment

• Be prompt, with a flexible schedule

• Professional and respectful

• Energetic, enthusiastic and outgoing

• Team-player

• Presentable (i.e. well-groomed)

• Punctual

• Previous leadership experience in the sports/ entertainment industry preferred

• Be a Rangers Fan!

TIME COMMITMENT:

• Available to work nights and weekends (start time: 1 hour before game time)

• Must be available to work a minimum of 75% of all home games


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Sales & Marketing: Promotions
Street Team - Pegula Sports & Entertainment (Buffalo, NY)

*This is a paid, part-time position*

Position Summary

The Marketing department of Pegula Sports and Entertainment has openings for energetic, passionate, and positive individuals as part of our Game-Day Mobile Street Team. Under the general direction of the Marketing and Game Presentation Departments, the Mobile Street Team will be responsible for executing initiatives at Buffalo Bills, Buffalo Sabres, Buffalo Bandits, and other Pegula Sports and Entertainment events. Game-Day responsibilities include, but are not limited to, promotion of the PSE Mobile properties, assisting the Game Presentation Department in promotion of the My One Buffalo Mobile App, as well as supporting the execution of unique game-night fan experiences. If you are outgoing, self-motivated, or have experience in marketing or promotions, don’t miss this opportunity to be a part of our team.

Auditions

• After submitting an application, you will be contacted if you have been selected for an audition

• Auditions will be held on August 29th from 6-8pm at KeyBank Center, 1 Seymour H Knox III Plaza, Buffalo, NY 14203

• Please arrive at audition by 5:30pm to check in

• Please wear comfortable exercise clothes and bring a valid ID

Primary Responsibilities

• Operates as a brand advocate on game-days and at other Pegula Sport and Entertainment events

• Assists Game Presentation Department in the execution of game-day promotions

• Distributes handouts and other promotional items

• Assists fans with event upgrades and VIP game day experiences

• Facilitates downloads and registrations for the My One Buffalo App

• Educates the public about My One Buffalo features and benefits through positive fan interactions

• Assists in the set-up and execution of marketing initiatives

• Provides superior customer service and assists in the execution of game-day enhancements for My One Buffalo members

• Provides feedback to Supervisors on experience with consumers, fans and other team members

Qualifications

• Comfortable in front of large crowds and engaging fans of all ages

• Enthusiastic, energetic

• Be able to take direction and feedback with a positive attitude

Requirements

• Must submit a 30-second video detailing why you the right person for the job

• Background in marketing or promotions preferred

• Ability to skate preferred but not required

• Highly self-motivated and directed; outgoing, and detail-oriented with strong communication skills

• Ability to work independently and as part of a team

• Arrives on time and presents themselves in a professional manner

• Ability to work at least 45 home Buffalo Bills, Buffalo Sabres, Buffalo Bandits games, as well as other PSE events throughout the 2017-18 season

• Must be flexible to work weekday shifts as early at 5:00pm, and stay until the end of the game if needed

• Part-time, paid role with primarily non-traditional hours, including evenings, weekends, and holidays as needed


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Consumer Promotions
Game-Day Mobile Support Employee - Pegula Sports & Entertainment (Buffalo, NY)

Position Summary

The Marketing/Business Solutions departments of Pegula Sports and Entertainment have openings for Game-Day Mobile Tech Squad Staff. Under the general direction of the Marketing/Business Solutions department, the Mobile Tech Squad Staff will be responsible for providing support to fans across Buffalo Bills, Buffalo Sabres, Buffalo Bandits, and other Pegula Sports and Entertainment events. Game-Day responsibilities include, but are not limited to, assisting fans with implementation of mobile app features and programs, and support for all fan inquiries in regards to mobile phone applications. If you are tech savvy, positive, and provide quality customer service, don’t miss this opportunity to be a part of our team.

Primary Responsibilities

• Promotes Team Mobile App features

• Assists fans with any questions or concerns regarding Wifi, Team Mobile Apps, or other tech related questions

• Monitors and responds quickly and effectively to all tech support requests

• Ensures that fans are effectively using all tech related tools to enhance the game-day experience

Qualifications

• Ability to work independently and as part of a team

• Comfortable talking with and engaging fans

• Ability to provide quality customer service

Requirements

• Background in customer service preferred, ideally in a tech setting

• Ability to work independently and as part of a team

• Arrives on time and presents themselves in a professional manner

• Highly self-motivated and directed; detail-oriented with strong communication skills

• Part-time role with primarily non-traditional hours, including evenings, weekends, and holidays as needed


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Premium/Suite Sales
Premium Sales - Pegula Sports and Entertainment (Buffalo, NY)

Position Summary

Responsible for focusing on full-season and individual game/event suite sales at New Era Field.  Will be the main point of contact for M&T Club sales.  Also will have the ability to sell other Buffalo Bills premium inventory as sees-fit.  Must provide various reports/updates pertaining to new/renewal suite business.  Will have some opportunity to cross-sell hospitality and corporate sponsorships across other PSE entities.  Also will assist the Manager of Premium Seating with service related duties as deemed necessary.

PRIMARY RESPONSIBILITIES

  

  • Maximize suite revenue
  • Manage a database of suite prospects
  • Set sales appointments, develop sales proposals, present to prospects
  • Build relationships with external key business leaders
  • Maximize suite occupancy
  • Monitor and report sales activities to the Vice President, Premium Seating
  • Maximize M&T Club Sales
  • Explore and develop new touch points / added value for suite and corporate partners
  • Provide a high level of customer service to suite clients at all times
  • Work alongside the Manager, Premium Seating assisting with duties as needed

REQUIREMENTS

 Bachelor’s Degree Required

  • Minimum 3 years sales experience, preferably with a sports team or closely related industry
  • Archtics/TicketMaster ticketing system knowledge
  • Excellent organizational skills
  • CRM knowledge (STR/Microsoft Dynamics)
  • Strong work ethic
  • Must possess strong verbal and written communication skills
  • Strong decision making skills
  • Ability to develop and maintain strong relationships with internal peers and external corporate partners
  • Ability to multitask, prioritize and complete tasks in a high pressure environment
  • Must be comfortable working within deadlines
  • Basic knowledge of Photoshop a plus
  • Flexibility to work evenings and weekends as needed

PEGULA SPORTS & ENTERTAINMENT ARE AN EQUAL OPPORTUNITY EMPLOYER


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Marketing
Marketing Coordinator - Prudential Center/New Jersey Devils (Newark, NJ)

Prudential Center and the New Jersey Devils are seeking an experienced Marketing Coordinator to assist in all elements of New Jersey Devils Marketing. This position will require the highest level of organization, creativity, and willingness to take risks to help the team and organization drive revenue and brand awareness.

 Devils Arena Entertainment, LLC is an Equal Opportunity Employer (EOE).

Essential Duties and Responsibilities:

 

  • Assists in the planning and execution of New Jersey Devils advertising campaigns to drive ticket sales; 
  • Develops and maintains relationships with media partners to place media, track advertising, and execute promotions;
  • Manages fulfillment of trade and promotional agreements as needed;
  • Submits internal creative requests to deliver ads in a timely manner; work closely with Creative Team and copywriter on look and tone;
  • Maximizes all internal media assets, including scoreboard, newjerseydevils.com, emails, social media, etc. to drive revenue and registration for programs;
  • Works closely with digital advertising team and marketing communications to ensure a holistic approach to all marketing messaging and ad campaigns;
  • Little Devils Youth Fan Club:
    • Responsible for all aspects of Little Devils, including but not limited to increasing membership, communication, contest development, events, overseeing Little Devils Zone on game days, and execution, advertising/promotion, etc.;
  • Grassroots Marketing:
    • Works with community and grassroots team to maximize lead generation opportunities at events in the community;
    • Assists with the sales and contesting message distributed to our rink partners via email.

 General Marketing:

  • Assists with the implementation of New Jersey Devils annual marketing plan;
  • Assists in the development of strategic alliances;
  • Manages and fulfill “added-value” contests and promotions;
  • Keeps the updated promotional calendar; assist with the planning and execution of all theme nights, fan giveaway ideation & ordering;
  • Other tasks and projects as business dictates and requires.

Educational Background Required:

  • Bachelor’s Degree;       

  • Minimum 2 years of professional experience, working in the Marketing Department of a sports franchise;
  • Ability to multi-task between concurrent assignments, prioritizes effectively, and adapt quickly to changing priorities and assignments;
  • Proactive planner with a sense of urgency, creativity, style and attention to detail.

Knowledge, Skills and Abilities:

  • Must be self-confident, resilient and possess a high energy level and enthusiasm; 
  • Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;
  • Must possess a strong research background and be an “out-of-the-box-thinker”;
  • Must have the ability to rise to the challenge and provide the hard work necessary to succeed;
  • Must possess outstanding problem solving capabilities to address and resolve issues that face a growing enterprise; 
  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 
  • Results and bottom-line oriented yet will possess sensitivity towards people and values;
  • Must have the ability and willingness to maintain an impeccable professional appearance;
  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Must possess a strong ability to manage one’s own time and prioritize tasks;
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

 

 Certifications

Not Required

WORKING CONDITIONS

 

Travel Requirements

May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have direct marketing experience?
2. Do you have direct marketing experience?
3. Do you have experience with managing projects independently?
4. Do you have experience with managing projects independently?
5. Do you have experience driving ticket sales?
6. Do you have experience driving ticket sales?


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Sales & Marketing: Ticket Sales
Ticket Sales Associate - Rochester Americans (Rochester, NY)

Reporting to the Director of Ticket Sales, this position is responsible for prospecting, selling and servicing all forms of ticketing packages including season, flex-plan, suites, group and individual tickets. This position involves close interaction with the Rochester Americans fan base, acting as a customer service representative in addition to performing and assisting with game day operations as well as other basic office functions.

Job Function (duties and responsibilities):

  • Sell ticket products including season tickets, partial/flex plan packages, suites, group and individual tickets
  • Actively prospecting new contacts and leads in the region
  • Build effective relationships to provide repeat business and a high level of customer service
  • Proactively create opportunities for new business with existing customers
  • Maintain and manage accurate records for customers and the organization
  • Meet / exceed assigned outreach and sales goals for all ticket products
  • Document and maintain all sales touch-point activities in CRM/Ticketmaster
  • Engage fans daily to build the company’s database and to support ticket sales and promotional initiatives
  • Call past customers and new sales leads to generate sales
  • Handle incoming sales calls from prospects for all ticket products
  • Conduct in-arena appointments and provide tours of the arena
  • Work games to support ticket sales and organization’s promotional initiatives
  • Perform all other related duties as assigned by Director of Tickets and Sr. Director of Business Development
  • Other duties or responsibilities as assigned by the supervisor

Minimum Requirements / Experience:

  • Bachelor’s degree required

  • Minimum of 1 year of experience in related field preferred

  • Basic use of and proficiency with computers and office equipment required

  • CRM, Ticketmaster and/or Tickets.com experience preferred

  • Prior experience in ticket sales, appointment scheduling, sales techniques and customer service is preferred


Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.

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Sales & Marketing: Community Relations
Fan Development Street Team - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Fan Development Street Team, under the direction of the Fan Development Coordinator, is a part-time staff responsible for the execution of hockey-specific events and programs, as well as providing staffing assistance as needed for Sharks game nights and other Fan Development initiatives.

Major Areas & Representative Duties
• Lead and instruct Sharks street hockey clinics at local schools, after school programs, and community centers.
• Provide on-ice instruction at youth hockey events including Little Sharks and youth practice takeovers.
• Provide marketing presence at Sharks community outreach appearances at festivals, fairs and other events as needed.
• Provide staffing assistance on Sharks home game nights by staffing concourse tables, fulfilling fan experiences, assisting with youth hockey intermissions, etc. as needed.

Qualifications and Experience Needed
• Reside in the Bay Area – we are unable to pay for relocation or immigration expenses.
• Must be available to work 20+ hours per week including days, evenings, weekends, and events as needed depending on event schedule.
• Clean DMV record and ability to pass a standard background examination.
• Establish and maintain rapport within and outside of the organization.
• Ability to provide hockey instruction, both street and on-ice.
• Must have an upbeat outgoing attitude and outlook on work.
• Previous experience working with or a desire to work with children a plus.

Work Experience/Education
• Currently enrolled in college, or a college graduate.
• Previous experience coaching hockey and/or working with children recommended.

Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Marketing
Creative Services Manager - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Creative Services Manager, under the direction of the Director of Marketing & Fan Development, will oversee creative brand execution, graphic design, advertising, sales and corporate projects for all Sharks Sports & Entertainment properties including the San Jose Sharks, San Jose Barracuda, SAP Center, Solar4America Ice Fremont & San Jose and Oakland Ice Center. In addition, the Creative Services Manager will also oversee all production timelines and projects with promotional product and print vendors.
 

Major Responsibilities and Representative Tasks
• Manages, inspires and motivates team of 3 graphic designers to drive creative excellence, innovation and results to meet productivity standards
• Work collaboratively with Creative Services team and internal departments to ensure overall brand goals, strategy, processes and objectives are clearly identified and upheld, from deliverables to campaigns and collateral
• Manages all promotional/printing/production projects from start to finish including quote process, production timelines and quality control for vendors serving as teams primary point of contact with all vendors
• Maintains the team’s exceptional quality and timely delivery of all design output, expertly juggling competing priorities among departments
• Provides meaningful, clear art direction and feedback to achieve objectives
• Sells work to senior management, effectively communicating creative strategy
• Identifies and removes obstacles, adjusts workload and assignments while streamlining processes to accommodate changing business needs
• Design and produce graphics and artwork for digital media, advertising or large format signage
• Ability to work in a fast-paced, collaborative environment.
• Organizational skills, multi-tasking abilities and ability to work under tight deadlines.
• Strong time management skills

Competencies and Qualifications

1. Proficiency in graphics, graphics design, and artistic endeavors
2. Expertise in Adobe Creative Suite
3. Must have incredible attention to detail and eye for corporate branding
4. Creative, flexible, and capable of working independently with outside businesses on the development and design of creative.
5. Experience in project management working with
6. Ability to convey complex design concepts both verbally and in writing.
7. Excellent interpersonal skills.
8. Ability to multi-task effectively in a fast-paced work environment.
9. Bachelor’s degree (B.A.) from a four-year college or university and 3-5 years related experience and/or training; or equivalent combination of education and experience. 

Corporate Values:

 

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Marketing
Social Media Intern - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Social Media Intern will primarily serve a role in social media management for the Sharks and Barracuda social media channels with additional opportunities to engage in social media production and social media development as well.
The internship will grant opportunities to learn about the Sharks Sports and Entertainment Digital Media Department in a real-time environment as well as many of the day-to-day work functions of SSE.

Areas of Focus and Learning

• Social Media Management
• Assist in the monitoring and tracking of discussion topics related to the Sharks, Barracuda and other professional sports and entertainment properties
• Opportunities to help produce content during events and gamedays
• Training on digital media technology used to maintain consistent communication practices and strategy
• Assist in the coordination with internal departments to ensure all online organizational goals and programs are executed and delivered with proper messaging
• Social Media Development
• Assist in execution of social media campaigns and initiatives using Twitter, Facebook, Instagram, Snapchat and more
• Research and develop advancements to social media strategy for SSE properties
• Develop and occasionally fulfill original content ideas
• Special Projects
• Assist the Digital Media Department with special projects as they arise
• Assist with general web management and administrative tasks including, but not limited to, periodic online production/editing
 

Competencies and Qualifications
• Available to work approximately 20 hours per week, including game nights and weekends based on event schedule
• Educational concentration in social media, journalism, marketing, communication or related field preferred
• Demonstrable knowledge of social media networks
• Must have strong communication skills and be willing to thrive in both collaborative and independent working environments
• General knowledge of hockey and the sports and entertainment industry preferred
• Must be proficient with Microsoft Office and Outlook
 

Corporate Values:

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Marketing
Digital Media Intern - Sharks Sports and Entertainment (San Jose, CA)

Summary
The Digital Media Intern will primarily serve a role in digital content production and website management for the Sharks and Barracuda club sites with additional opportunities to produce content across multiple digital platforms.
The internship will grant opportunities to learn about the Sharks Sports and Entertainment Digital Media Department in a real-time environment as well as many of the day-to-day work functions of SSE.

Areas of Focus and Learning

• Website Management
• Take a large role in performing webpage updates and development for departments across SSE
• Assist in managing the editorial content placement on a day-to-day basis
• Support future development of the website to become a best-in-class resource and hub of content
• Track and monitor web trends and analytics to support future decisions and development of the Sharks and Barracuda websites.
• Digital Content Production & Management
• Assist in gameday production of content not limited to assisting the social media production team, managing content on the official mobile app, updating the website homepage and photo asset management
• Research and develop advancements to digital media strategy for SSE properties
• Develop and occasionally fulfill original content ideas
• Special Projects
• Assist the Digital Media Department with special projects as they arise
• Assist with social media management and administrative tasks including, but not limited to, periodic research and reporting

Competencies and Qualifications
• Available to work approximately 20 hours per week, including game nights and weekends based on event schedule
• Educational concentration in digital media, new media, journalism, marketing, communication or related field preferred
• Demonstrable knowledge of digital media platforms and technology
• Must have strong communication skills and be willing to thrive in both collaborative and independent working environments
• General knowledge of hockey and the sports and entertainment industry preferred
• Must be proficient with Microsoft Office and Outlook
 

Corporate Values:

All Employees

SERVICE

We focus on the needs of customers, co-workers and community

·         We contribute to the well-being of the greater community through involvement

·         We look for opportunities to deliver Plus One service contribute to the well-being of greater community

·         We exhibit humility and compassion for the needs, interests and thoughts of others.

·         We deliver a wide range of events that appeal to our community in a safe and friendly environment.

·         We consistently deliver experiences and solutions that exceed expectations.

PRIDE

We have a strong sense of passion for what we do, our workplace and our brand.

·         We know our business

·         We are great at what we do

·         We wear, display and respect the logo

·         We overcome challenges and are resilient

·         We continuously improve and maintain our facilities and services

·         We create positive experiences for others

·         We enjoy what we do

INTEGRITY

We consistently hold ourselves to a high standard through trust, honesty and loyalty, always doing the right thing even when no one is looking.

·         We are always direct, open and honest

·         We are transparent and effective in our communications

·         We are accountable for our actions and decisions

·         We earn the trust of each other

·         We do what we say and say what we mean

·         We give credit where credit is due

Respect

We treat others the way that we want to be treated.

·         We recognize that all our roles are important to the success of the organization

·         We show up on time

·         We consider how our actions affect others

·         We honor work life balance

·         We  act through differences directly with people involved

·         We are humble in victory, gracious in defeat

·         We appreciate the diversity each person brings

I Am Dedicated

We are committed to making our organization the best in sports and entertainment

·         We do what it takes to get the job done

·         We go above and beyond our regular job duties

·         We maintain a positive attitude

·         We rise to the challenge

·         We strive to achieve and exceed our goals

·         We are fearless in the pursuit of excellence

·         We operate with a sense of urgency and accountability to deliver results

·         We are proactive and innovative

Teamwork

We are cooperative and selflessly work toward achieving common goals

·         We share tools, information, skills and ideas with others to create success

·         We actively listen

·         We motivate others through example, positive energy and positive reinforcement

·         We participate in activities that build camaraderie

·         We have each other’s back

No Visa Sponsorship Available.
No relocation services provided-local candidates preferred.
 


Note: This position was originally posted on the Sharks Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Sharks Sports & Entertainment employment site.

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Sales & Marketing: Marketing
Blues Street Team - St. Louis Blues (St. Louis, MO)

Job Summary

The Blues Street Team is a part-time staff position that will be responsible for executing street hockey clinics for the Street Blues initiative.  As a member of the Blues Street Team, you will be traveling throughout the greater St. Louis Area growing the sport of hockey by teaching children the fundamentals of the game at street hockey clinics in schools and youth centers.

Responsibilities/Tasks

· Set-up and execute Street Blues clinics based on provided curriculum within the greater St. Louis Area and surrounding communities. These clinics will be held at Schools, YMCA’s, Boys and Girls Clubs, Summer Camps and other youth based facilities.  There will be a curriculum manual provided that includes drills and games for the Street Team members to teach the children.

· Create a positive and encouraging atmosphere while teaching children the game of hockey at an introductory level.

· Promote the St. Louis Blues in a professional and respectful manner while leading these clinics.

· Other Responsibilities as assigned.

Requirements

· Qualified candidates must have knowledge of the game of hockey.

· Must be able to teach, encourage, and manage children ranging from elementary school to middle school.

· Candidates must be high-energy, positive, team players.

· Must pass a background check, pass a drug test, and have valid identification.

· All members of the Street Team are required to lift (25) pounds and perform some manual labor.

· Must have weekday, daytime availability.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What experience do you have with the sport of hockey?
2. What experience do you have with mentoring?
3. What is your availability?


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Sales & Marketing: Event Operations/Management
Guest Services Intern - St. Louis Blues/ Scottrade Center (St. Louis, MO)

Summary:

The primary responsibility of this position is to assist in event and administrative duties within the Guest Services Department. This is an unpaid internship, preferably for college credit.

Essential Duties and Responsibilities:

  • Assists in the preparation and set up of training and hiring sessions.
  • Assists with the Lost and Found program.
  • Assists with the building tour program.
  • Prepares event signage, assists with event equipment set up and preparing event information.
  • Provides guests with general building information.
  • Shadows managers and supervisors during events to learn first hand event knowledge.
  • Assists with the set up and monitoring of general admission area for concerts without floor seating and with pre-event activities.
  • Assists in the scheduling of staff for early calls as well as the monthly schedule.
  • Attends weekly operations meetings
  • Responsible for completing special projects as needed.
  • Performs other duties as assigned by Guest Services Management.

Qualifications

  • Currently enrolled college level student.
  • A desire to gain experience in a professional sports and entertainment environment
  • Excellent communication, computer, and organizational skills
  • A strong work ethic
  • General office skills are necessary (Microsoft Word, Power Point, Excel, filing, copying, etc).
  • Availability to work evenings, weekends and holidays
  • Must be a team player

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work a flexible schedule which may include day-time hours, evenings, weekends, and holidays (as needed) ?
2. Are you available to work 15-20 hours a week?


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Sales & Marketing: Client Relations/Customer Service
Director, Premium Service - TD Garden (Boston, MA)

Job Summary:

The primary objective of the position is to maintain and grow the Premium Club Client lifetime value through improved satisfaction, retention, and ancillary spends, including development and implementation of the annual renewal strategy.

This role is responsible for conceptualizing and managing a diverse range of client retention strategies, experiences, and initiatives. This includes idea generation, preparing and presenting proposals, overseeing the creative, production management and championing successful execution.

This role is responsible for the service and retention of the most complex and profitable TD Garden relationships, including retaining, cultivating and stewarding corporations that are in long term hospitality contracts/investments. The role will oversee, and retain, a revenue portfolio of roughly $10-15 million annually. Responsible for delivering face to face proactive account management by serving as primary liaison between clients and The Premium Club/TD Garden for a subset of accounts.

Responsibilities:

  • Develop and maintain Premium Club amenity portfolio. This includes working with outside venues to establish amenity opportunities; create event opportunities to add value to client experience.  Ensure all amenities and benefits are compliant to budgetary standards.  Work with Marketing, E-business, Box Office and Operations to have a client focused attitude towards fulfillment of fan experience.
  • Develop an integrated sales and service approach with the Premium Client base.  Establish areas of overlap and create efficiencies that will generate increased revenue. Work with the VP of Sales and Service and the Director of Sales to maximize revenue opportunities and establish prospecting and current client philosophies. 
  • Design, implement, and manage a comprehensive and proactive development plan focused on retaining, expanding and enhancing Premium Licensees.
  • Oversee the identification, cultivation, and solicitation and stewardship strategies for prospects and existing clients.
  • Stay abreast of emerging industry trends in Premium Licensed sector, with special emphasis of developing relationships with Fortune 100+ companies
  • Ability to develop C- Level relationships
  • Manages selling and contract negotiation to include cross selling, upselling, customer retention, deal negotiating and closing. Manages relationships, sales cycles, sales forecasting.
  • Responsible for reaching and exceeding annual renewal quota for all licensed Premium products. Set forecasts and identify risks through the twelve-month cycle.
  • Responsible for reaching and exceeding financial goals in one or more key client retention categories:  contracted business, annual renewals, early extensions, upgrades, client event purchases, and additional ticket sales.  Prepare, analyze, and monitor the Premium Service budget to ensure compliance and economic efficiencies.
  • Assist management team in managing risks and their fiduciary responsibilities, by discovering client goals and objective, proposing solutions and implementing services and products to fulfill clients’ needs and objectives. Oversee the service expense budget.
  • Manage systems to ensure completion and delivery of reports to TDG Executive Team, working with BI team to develop financial reports on deadline. Maintain detailed records of proposal submission, stewardship, and reporting activities.
  • Set and monitor annual revenue targets for retention revenue; develop regular updates for Executive Leadership Team and DNC Board
  • This role will create a unified service approach across all client products that maintains high service standards and fits the needs of Premium Club clients. 
  • Oversee Premium Service Account Executives and ensure team is working towards common service and retention goals.  Manage ongoing job performance. 
  • Coordinate activities with other Development units and TDG departments to maximize revenue potential.
  • Work closely with CRM Analyst to ensure we are successfully utilizing our Customer Relationship Management tool for tracking customer service, guest interaction and utilization to increase revenue and retention
  • Consult with C-level clients to develop and implement and effective strategy that maximizes that value delivered by the Premium Club’s products and services. Manage efforts to develop long term partnerships and strengthen existing relationships.
  • Work with TDG and Bruins colleagues to develop high value corporate hospitality partners that leverage the assets of the membership and support long term goals.
  • Work with TDG Marketing and Communications teams to devise new ways to recognize corporate clients to forge long term relationships.

 Qualifications:

  • Bachelor’s degree required with concentration in Communications, Sales, Business Administration, Marketing or similar field preferred
  • 10 years in corporate sales and/or client retention experience
  •  Prior supervisory experience, excellent communication skills both written and verbal, detail oriented, strong problem solving and decision making abilities, analytical, ability to work with high end clients, strong listening skills, and the ability to exhibit patience  and calmness under difficult circumstances. Knowledge of Microsoft Office, including Microsoft Excel and Powerpoint.
  • The qualified candidate will serve as an ambassador for the organization with external constituencies, and can speak publicly to group audiences.
  •  A strong business acumen and proven experience of increased customer satisfaction as well as retention and account growth.
  • The ideal candidate will have demonstrated strategic, analytical and project management skills; with experience of taking primary responsibility for diverse number of projects and to complete them in a timely manner.
  • Travel – 10%

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Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)

POSITION TITLE: 50/50 Raffle Game Day Staff (Part-Time)

FLORIDA PANTHERS MISSION:  The Florida Panthers Foundation was established to benefit the South Florida community by focusing on four priority areas: building the game of hockey for children and youth, supporting health and education initiatives for children, advocating for and supporting veterans issues, and raising awareness about the endangered Florida panther.

POSITION SUMMARY: The Florida Panther Foundation is looking for high-energy, motivated sellers to join our million-dollar 50/50 raffle sales team for the 2017-2018 season.

JOB DESCRIPTION / REQUIREMENTS:

·         Sell raffle tickets to fans pre-game and through the end of the second period intermission.

·         Educate fans on the details of the 50/50 raffle program and answer questions fans may have about the program.

·         Accurately handle the sale and distribution of the tickets, following program requirements.

·         Responsible for accurate cash count - submitted to Coordinator at the close of the shift.

·         Understand the mission of the Florida Panthers Foundation.

·         Hours: approx 4 hours each Florida Panthers home game.

QUALIFICATIONS:

·         Must be over the age of 18 years.

·         Must be able to provide own means of transportation.

·         Prior experience and responsibility of handling cash.

·         Ability to interact positively with large fan base.

·         Must be detail oriented and have strong organizational skills.

·         Strong sales skills and verbal communication skills.

·         Candidates must be willing to work nights, weekends and holidays if necessary.

·         Having a flexible schedule that allows for working all panthers home games.

 Call time for this position will be 1 ½ hrs prior to puck drop. It requires an outgoing personality and a passion for raising money for the Florida Panthers Foundation.


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Sales & Marketing: Premium/Suite Sales
Account Executive, Ticketing & Premium - Vegas Golden Knights (Las Vegas, NV)

Account Executive, Ticketing & Premium

Overview: 

The Vegas Golden Knights is the newest expansion franchise in the National Hockey League (NHL) and the first major professional sports team in the history of Las Vegas and the state of Nevada. The franchise is set to begin play in the fall of 2017 and is seeking the best and brightest candidates to join its business team. We are currently seeking experienced candidates for the role of Account Executive, Ticketing & Premium in preparation for our inaugural 2017-18 season.

Department: Ticketing & Premium
Job Title: Account Executive, Ticketing & Premium
Reports To: Director, Ticketing & Suites

An Account Executive, Ticketing & Premium is directly responsible for generating revenue through the sale of new season ticket and premium seating. This is achieved by providing world class service, learning about and developing excellent relationships with accounts, and delivering customized communications, events, and programs.  Please note this is a Sales and Service position, as generating new business through referrals, add-ons and upgrades will also be an important part of this role.

Responsibilities:

  • Improve year-over-year season ticket member satisfaction
  • Meet and exceed retention and associated revenue goals with assigned account base
  • Present oneself as the key go-to-person for assigned account base
  • Sell Upgrades, Add-Ons, and referrals
  • Build strong relationships with assigned account base through pro-active communication, including seat visits, phone calls, emails and other touchpoints
  • Make a minimum of forty outbound calls per day
  • Effectively communicate all team happenings, events, and member benefits relevant to assigned account base
  • Be pro-active, respond to and resolve all customer complaints, requests, and inquiries from assigned account base; handle difficult fans and situations in a calm and professional manner
  • Ensure ticket member information and data are accurate and complete for assigned accounts
  • Assist in developing and delivering customized benefits, programs and events to drive loyalty within assigned account base
  • Assist in arranging Special Events such as STH Skating Events, Happy Hours, Viewing Parties, Focus Groups, etc.  Includes sending invitations and tracking RSVP’s as well as planning of event set up
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

Required Knowledge/Skills/Job Qualifications:

  • Excellent Communication Skills-interpersonal, verbal, written, sales
  • Problem Solver; Creative; Detail Orientated and a Team Player
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
  • Working knowledge of a ticketing system
  • Previous experience with a CRM system (SalesForce, Microsoft CRM, etc)

Education / Experience: 

  • Bachelor’s degree in business/sales/marketing/sports management or similar concentration required.
  • Minimum of 2-3 years ticket sales/service experience, preferably in sports/entertainment required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What experience do you have in a ticket sales and/or service capacity?
2. What sets you a part from other candidates?


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Sales & Marketing: Game Operations/Presentation
Daktronics In-Game Operator - Vegas Golden Knights (Las Vegas, NV)

The Daktronics Operator must be familiar with the process of how to load elements for use on LED boards throughout the arena on gameday, as well as cue and execute these clips in a live production environment.  Position will coordinate with the Director and Producer and follow game script to play back an assortment of video clips, static images, and information. Must have experience with Daktronics Show Controller.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working the Daktronics Show Controller for Hockey.


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Sales & Marketing: Game Operations/Presentation
Clips Operator - Vegas Golden Knights (Las Vegas, NV)

Clips Operator must be familiar with the process of how to load clips and play out of an EvertzDreamCatcher video server.  Position will coordinate with the Director and follow game script to play back an assortment of video clips.                                        

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working the Evertz Video Server?


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Sales & Marketing: Game Operations/Presentation
CG Operator - Vegas Golden Knights (Las Vegas, NV)

CG Operator must possess thorough knowledge of the operation of the Xpression and its relationship with the the Ross Acuity switcher.  Familiar with “keying” graphics over a specified video that the TD chooses, including images/logos, lower-thirds, as well as occasionally smaller videos.  Experience incorporating live statistics into the in-game presentation is strongly preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have expereince working with the Xpression during live sporting events?


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Sales & Marketing: Game Operations/Presentation
Replay Operator - Vegas Golden Knights (Las Vegas, NV)

Replay Operator must know how to cut replays on the fly using the Evertz Dream Catcher.  Also responsible for not only playing back instant replays, but putting together multiple highlight packages (sometimes with audio) to be played back later in the game. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have expereince working with the Evertz Dream Catcher?


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Sales & Marketing: Game Operations/Presentation
Camera Shader - Vegas Golden Knights (Las Vegas, NV)

Knowledge of shading Ikegami cameras is required.  Camera Shader will be in charge of all cameras' iris and overall look of the cameras video. Will “shade” the cameras for optimizing the color and unifying all the cameras’ colors and shade. Camera Shader also troubleshoots the issues that may arise with the cameras, cable length and intercom.  Experience Camera Shading during a live sporting event is preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have expereince shading cameras during sporting events?


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Sales & Marketing: Game Operations/Presentation
RF Camera Operator - Vegas Golden Knights (Las Vegas, NV)

The RF Camera Operator will operate the wireless camera during VGK games at T-Mobile Arena. The RF Camera Operator will not only capture fan shots and in-game features inside the arena but may also capture events outside the venue as part of the show.  RF Camera Operator must also have strong customer service skills as this position will have heavy interaction with fans at all VGK games.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience worknig an RF Camera at a sporting event?


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Sales & Marketing: Game Operations/Presentation
Hard Camera Operator - Vegas Golden Knights (Las Vegas, NV)

Must excel at shooting professional sports with experience shooting hockey preferred.  The Hard Camera Operator is responsible for setting up their camera at assigned location in T-Mobile Arena before events and is responsible for striking their equipment and returning it to the destination assigned by the T-Mobile Engineer.  Operators will be required to cover all live-game action and all other events on & off ice during VGK games.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience operating a hard camera during a sporting event?
2. Have you worked camera before for professional hockey?


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Sales & Marketing: Game Operations/Presentation
Technical Director - Vegas Golden Knights (Las Vegas, NV)

Familiar with the detailed operation of the Ross Acuity Switcher. Responsible for switching video sources, performing live digital effects and transitions, inserting pre-recorded materials, graphics and titles as instructed by the Director as well as any other duty assigned by the V.P. of Events & Entertainment.  Live sports experience required, NHL experience preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have professional experience on the Ross Acuity Switcher?
2. Do you have experience as a TD in live sports?


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Sales & Marketing: Premium/Suite Sales
Account Executive, Ticketing & Premium - Vegas Golden Knights (Las Vegas, NV)

Account Executive, Ticketing & Premium

Overview: 

The Vegas Golden Knights is the newest expansion franchise in the National Hockey League (NHL) and the first major professional sports team in the history of Las Vegas and the state of Nevada. The franchise is set to begin play in the fall of 2017 and is seeking the best and brightest candidates to join its business team. We are currently seeking experienced candidates for the role of Account Executive, Ticketing & Premium in preparation for our inaugural 2017-18 season.

Department: Ticketing & Premium
Job Title: Account Executive, Ticketing & Premium
Reports To: Director, Ticketing & Suites

An Account Executive, Ticketing & Premium is directly responsible for generating revenue through the sale of new season ticket and premium seating. This is achieved by providing world class service, learning about and developing excellent relationships with accounts, and delivering customized communications, events, and programs.  Please note this is a Sales and Service position, as generating new business through referrals, add-ons and upgrades will also be an important part of this role.

Responsibilities:

  • Improve year-over-year season ticket member satisfaction
  • Meet and exceed retention and associated revenue goals with assigned account base
  • Present oneself as the key go-to-person for assigned account base
  • Sell Upgrades, Add-Ons, and referrals
  • Build strong relationships with assigned account base through pro-active communication, including seat visits, phone calls, emails and other touchpoints
  • Make a minimum of forty outbound calls per day
  • Effectively communicate all team happenings, events, and member benefits relevant to assigned account base
  • Be pro-active, respond to and resolve all customer complaints, requests, and inquiries from assigned account base; handle difficult fans and situations in a calm and professional manner
  • Ensure ticket member information and data are accurate and complete for assigned accounts
  • Assist in developing and delivering customized benefits, programs and events to drive loyalty within assigned account base
  • Assist in arranging Special Events such as STH Skating Events, Happy Hours, Viewing Parties, Focus Groups, etc.  Includes sending invitations and tracking RSVP’s as well as planning of event set up
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

Required Knowledge/Skills/Job Qualifications:

  • Excellent Communication Skills-interpersonal, verbal, written, sales
  • Problem Solver; Creative; Detail Orientated and a Team Player
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
  • Working knowledge of a ticketing system
  • Previous experience with a CRM system (SalesForce, Microsoft CRM, etc)

Education / Experience: 

  • Bachelor’s degree in business/sales/marketing/sports management or similar concentration required.
  • Minimum of 2-3 years ticket sales/service experience, preferably in sports/entertainment required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What experience do you have in a ticket sales and/or service capacity?
2. What sets you a part from other candidates?


Apply for this position      |      Go back job listings


 

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