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Facility Operations/Security: Food/Beverage Management
Catering Sales Manager - Honda Center (Anaheim, CA)

Catering Sales Manager
                   
Honda Center has a current opening for a Catering Sales Manager. We would like to provide an opportunity for those internal candidates or referrals both qualified and interested to apply.
 

           
Overview:


The Catering Sales Manager is responsible for selling catering services to new and existing clientele in order to meet revenue goals.  As a key contributor, there is an inherent expectation to drive results for constant business growth and increased revenue streams. Partner with event contacts to develop food and beverage experiences and work with the catering manager to execute all catering functions throughout the venue. This position is responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, food quality and sanitation standards are maintained at all times. This position reports to the Director of Food & Beverage and interacts with integral internal partners including the Director of Booking.


Essential Duties/Responsibilities: 


•    Develop and expand network to build niche market awareness to position the Honda Center as a unique special events destination
•    Achieve budgeted revenue for Food & Beverage Catering Sales for the fiscal year.
•    Solicit new catering opportunities through using a variety of sales methods including extensive networking, prospecting, cold calling, telephone solicitation, direct mail, social media, etc… 
•    Work with clients in all aspects during their planning stages, as well as onsite coordination for upcoming events, to include the preparation and distribution of all necessary paperwork.
o    Orchestrate and facilitate BEO meetings
•    Draft proposals, conduct tours of the facility in conjunction with F&B Operations Managers, create menus with Culinary Team and present banquet event orders to client contacts.
•    Create a database to keep in touch with past clients through phone calls, emails, letters and personal meetings.
o    Execute all follow-up touch points; thank you messages, etc…
•    Maintain a list of preferred vendors for flowers, music, audio/visual, lighting, etc.
•    Leverage internal resources including, Marketing, Graphic Design, Public Relations and Premium departments to create marketing campaigns
•    Be the event host liaison throughout the planning process and ensure client comfort with event management team
•    Develop and distribute event notes to all Honda Center Departments (Pink Sheet)
•    Ensure that all payment processing is completed in accordance with Honda Center payment terms and that all final payments reflect any and all services rendered on behalf of the client.  He/she is the liaison between the client and the billing department.
•    Capitalize on the unique experiences that could be created when hosting an event at Honda Center that tie the guest experience to our core business by leveraging building facilities.
•    Attend Trade Shows, trade association meetings and create fam trips for event planners 
•    Prepare regular reports on catering sales and submit to the Director of Food and Beverage.  
•    Work with the Director of Food and Beverage and F&B Controller on the creation of an annual catering budget.  
•    Complete and provide daily/ event financial updates in accordance with F&B department
•    Prepare, implement and compile data for strategic sales plan, annual goals, forecasts and other reports as directed and/or required.
•    Have knowledge of and ensure food safety and sanitation standards
•    Organization and planning of events that serve a wide range of guests.
•    Engage with venue guests, as well as team members to ensure exceptional hospitality is received at all times.
•    Other responsibilities and tasks as deemed appropriate by the Director of Food and Beverage and Senior Management Team at Honda Center.


Specific Qualifications/Abilities: 


•    Bachelor’s degree in a related field or equivalent experience 
•    Successful track record for 5+ years as a Catering Sales Manager in a full service resort, hotel, or convention center securing and overseeing every type of catering event
•    Experience working in multi-use venues strongly preferred
•    Experience working with professional sports teams, major award shows and large scale conventions preferred
•    Must have experience planning and executing “familiarization trips”
•    Robust understanding of Food & Beverage operations and relationship to large scale events (A/V, set ups, planning)
•    Solid organizational skills with the ability to handle multiple projects at one time
•    Current membership in industry specific associations preferred (NACE, ICA, etc.)
•    Attention to detail
•    Excellent written and verbal communication skills
•    Working knowledge of Catering Software (Reserve preferred)
•    Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, etc.) 
•    Ability to work a flexible schedule including, nights, weekends and holidays

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Internships: Communications/Community Relations
Communications Intern - Honda Center (Anaheim, Ca)

Media & Communications Intern


The Media & Communications Seasonal Employee will be responsible for supporting the Media & Communications efforts of Honda Center under the direction of the Media & Communications Associate.

Responsibilities:
•    Assist with editing and distribution of media materials including press releases, media alerts and fact sheets.
•    Assist with the coordination and operation of media events, campaigns and press conferences.
•    Maintain and update Honda Center’s media contact lists (print, online and broadcast.)
•    Continually work with the New Media department to proof content of the Honda Center website and social networks.
•    Create original and compelling social media content to support Honda Center events as directed by Communications Associate.
•    Monitor print, online and broadcast media for articles on Honda Center, upcoming events and industry-related issues.
•    Track media coverage and compile recap notebooks. 
•    Organize historical archives and photos.   
•    Fulfill media requests for photos, event and facility information.  
•    Assist with communications efforts for Anaheim Food & Beverage Service, including writing and editing program collateral with heavy emphasis on social media integration.
•    Assist with media relations/communications efforts related to The Grand Terrace, including writing and editing program collateral with heavy emphasis on social media integration.
•    Update and distribute the Calendar of Events to media and building partners.
•    Assist with the credentialing of media for select Honda Center events.
•    Support communications and marketing efforts of self-promoted events including lead generation, pitch ideas and cross promotional opportunities. 
•    Assist with box score reports and yearly totals - tracking and reporting show data.
•    Conduct research and planning for special projects as assigned.
•    Support department in all administrative needs and assist the Media and Communications Associate as requested.
•    Maintain the AAM and Ducks culture that attracts, retains and motivates quality personnel.
Qualifications:

•    Bachelor’s Degree or equivalent experience 
•    Excellent communication skills, both written and verbal 
•    Knowledge Microsoft Office (Powerpoint, Excel, Word and Outlook)
•    Must possess strong organizational skills, be self- motivated and creative
•    Ability to handle multiple projects at one time, detail oriented, and work well under pressure
•    Flexible schedule with the ability to work nights, weekends and holidays as required

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Internships: Marketing
Fan Development/Marketing Intern - Anaheim Ducks Hockey Club (Anaheim, CA)

Fan Development/Marketing Intern-(Full-time, Seasonal)
                                                 
The Fan Development/Marketing Intern is a full-time seasonal position within the Marketing Department of the Anaheim Ducks.  This position will focus on administrative duties that relate to the needs of the team’s grassroots marketing initiatives.  In this role you will be responsible for assisting in the execution of several programs in and out of the office. The goals of the programs are to integrate the team, players and the Anaheim Ducks brand into the community.  EOE

Examples of Duties/Essential Functions:

•    Assist in the development of various marketing programs
o    Anaheim Ducks G.O.A.L. Hockey Program:
?    Assist with the development of the monthly video publication, Beyond the Boards such as gathering interviews, creating content, writing stories, etc.
?    Assist in cultivating relationships with local ice and roller hockey rinks in Southern California and leverage the existing youth hockey community programs.
?    Work with the local rink managers and organizations to establish events and programs.
?    Assist manager with each of the G.O.A.L. initiatives including S.C.O.R.E. a G.O.A.L., Throw-Back Classic, Mini 1-on-1, All-Star Academy, Anaheim Ducks High School Hockey League and the i3 Roller Hockey League.
?    Search for High School bands to compete in a talent show during the High School Hockey League All-Star Game.

o    Wild Wingers Kids Club:
?    Manage the Kids Club database and assist with communication regarding Kids Club inquiries. 
?    Work with fulfillment house to pick up/drop off additional kits before and after game days.
?    Assist with the planning and execution of all Kids Club parties.
?    Act as the contact for the off-site storage facility and keep up to date inventory of promotional items, remaining kits and sales brochures.
?    Work Kids Club promotional events and all Anaheim Ducks home games to sell and promote the kit/club. 
?    Assist with papering the arena prior to Ducks home games.

o    Anaheim Ducks S.C.O.R.E. (school program):
?    Manage the school assemblies program and oversee the scheduling, planning and logistics for each school event.
?    Oversee the team’s outreach literacy events such as Reading Is the Goal Day and Reading Is the Goal classroom parties.
?    Spearhead various tasks for Reading Is the Goal, Captain’s Challenge and First Flight Field Trip programs including database management, event planning, creative design, content creation, and promotional items procurement.
?    Assist in the planning of the 9th annual Anaheim Ducks S.C.O.R.E. Street Hockey Shootout. 

o   Die Hards - Official Anaheim Ducks Booster Club
?    Assist with the Die Hards event and game-day tasks.
?    Assist in planning and executing Die Hards events such as the Holiday Party, End of Year Party and Road Trip.
?    Work with the Die Hards Advisory Committee to supervise working and parking passes for game-day Die Hards staff.
?    Act as the contact for additional item requests from Advisory Committee.
?    Assist Advisory Committee in fulfillment of VIP Program incentive items.


Qualification Standards:

•    Bachelor’s Degree or equivalent
•    Working knowledge of basic productivity applications (Microsoft Word, Excel, PowerPoint, Outlook, etc.)    
•    Familiar with community outreach and service activities and genuine enthusiasm for charitable involvement
•    Excellent communication skills, both written and oral
•    Effective time management and organizational skills
•    Ability to work with diverse populations, including adults and children of all ages
•    Must be detail oriented, motivated and a self-starter with a high level of energy and commitment
•    Flexible schedule with the ability to work nights, weekends and some holidays as required   
•    Passionate and knowledgeable about the sport of hockey with basic playing skills is a plus!
•    Possess a valid California driver’s license and a good driving record  
•    Ability to lift and carry up to 25 lbs

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Internships: Marketing
Honda Center Marketing Intern - Honda Center (Anaheim, CA)

Marketing Intern

                                                    
The Honda Center Marketing Seasonal Assistant plays an important role in promoting building events.  The position requires a well-organized strong communicator who takes initiative to lead projects and produce results.  The Marketing Seasonal Assistant must work well with others, getting the most out of internal cross-departmental relationships and external relationships with promoters, media partners and third parties.  This position reports directly to the Marketing Associate. EOE

Examples of Duties/Essential Functions:
•    Assist Marketing Department Manager and Director as needed
•    Coordinate internal promotion of Honda Center events via internal channels which include: outdoor marquees, Encore Club emails, website, LED ribbon boards, ArenaVision concourse TV loop, Honda Vision, Outdoor PA, Phone on-hold, and Building Signage.
•    Coordinate promotion of Honda Center events via Ducks in-game promotions, flyer distribution, special features, theme nights, etc
•    Assist with the coordination and implementation of promotional initiatives that are planned for in-arena and in the marketplace
•    Coordinate TV & Radio traffic for all Honda Center advertising campaigns
•    Manage the Encore Club database, including list management, email planning and building eblasts for presales, onsales, contests and special offers 
•    Assist the Social Media Producer and PR department in managing the Honda Center social media pages through contests, sweepstakes, news, special offers and photos.
•    Work with show promoters to set up promotions utilizing Honda Center assets
•    Manage and develop the Honda Center Txt Club database
•    Manage party suite promotional elements
•    Assist with complimentary event “Papering” initiatives
•    Track all advertising spending and trade, and prepare marketing settlement for each Honda Center event
•    Assist with collateral material development and delivery
•    Track and compare advertising effectiveness against event ticket sales
•     Manage event checklists
•    Coordinate Ticketmaster marketing assets to support Honda Center events
•    Manage customer service communication for fan email inboxes
Qualification Standards:  
•    Bachelor’s Degree or equivalent experience 
•    Minimum of one year office experience in an administrative role. Experience in sports marketing or related field a plus
•    Excellent communication skills, both written and verbal 
•    Knowledge Microsoft Office (Powerpoint, Excel, Word and Outlook)
•    Must possess strong organizational skills, be self- motivated and creative
•    Ability to handle multiple projects at one time, detail oriented, and work well under pressure
•    Flexible schedule with the ability to work nights, weekends and holidays as required

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Sales & Marketing: Promotions
Street Team Member - Anaheim Ducks Hockey Club (Anaheim, CA)

This is a part-time, seasonal position within the Anaheim Ducks Marketing Department. The Street Team consists of an energetic group of males and females who are enthusiastic about and committed to promoting the Anaheim Ducks Hockey Club. The Street Team’s primary responsibility is to promote the Anaheim Ducks through the use of various sales and marketing strategies at Ducks home games and events in the community. Street Team members must be upbeat, outgoing individuals with a strong work ethic who possess the ability to interact with all types of people. 

 Examples of Duties/Essential Functions:

• Responsible for set-up and teardown of the Ducks Hockey Spot at all weekend home games.
• Work off-site events (i.e. organization events, street hockey/school programs, sports tournaments, sponsor appearances, etc.) in an effort to promote the Ducks and increase ticket sales. Members are responsible for set-up and teardown at all events.
• Assist, as necessary, with other departmental promotional/community events (i.e. Community Relations, Fan Development, Sales, Corporate Partnerships, etc.).
• Host Ducks Watch Parties at local restaurants and bars - handout premium items, facilitate on-site promotions, communicate general Ducks information and interact with fans.
• Distribute pocket schedules around Orange, San Bernardino and Riverside counties and replenish locations as needed.
• Pass out and discuss promotional and sales collateral at Ducks home games and off-site events.
• Drive Ducks “Promotional Vehicles” to and from events. Make sure vehicles are fully stocked with necessary items for event and unloaded at the conclusion of the event, ensuring that the vehicles are kept clean at all times.
• Assist with organization and maintenance of the Marketing Storage Unit(s).
• Work all promotional give-away Ducks games.
• Assist Marketing Department in finding new events for the Anaheim Ducks Hockey Club and Street Team to be involved with.
• Responsible for data cultivation through “register to win” entries and responsible for completing post-event wrap-ups forms after every event.
• Assist with other tasks on an as-needed basis.

 Specific Abilities:

• Passionate about the Anaheim Ducks, the game of hockey and sports in general
• Organized with the ability to multi-task and problem solve in a fast paced work environment
• Hard working, detail oriented and results driven
• Strong leadership skills with the ability to be a team player and enjoy working in a team environment
• Excellent interpersonal skills
• Fun, energetic and outgoing personality
• Customer-service oriented
• Previous marketing/promotional/event experience preferred
• Experience working for a college or professional sports team a plus

Qualification Standards:

• Minimum 18 years of age.
• Possess a valid California driver’s license, automobile liability insurance and a good driving record.
• Flexible schedule – Must be able to work some home games, nights/weekends and holidays as required.
• Requires prolonged standing; ability to lift and carry up to 35 pounds.
• Must be willing and able to work in outdoor conditions.


*Uniform is provided for this position.
 

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Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Philadelphia, NY Islanders, NY Rangers, Boston, New Jersey, Washington, Detroit, St. Louis, Atlanta, Anaheim, Chicago, Dallas, Minnesota, Denver, Los Angeles, Phoenix, San Jose, Tampa, Toronto, Ottawa, Calgary, Edmonton, Vancouver, Nashville, Pittsburgh, Florida, Montreal, Carolina, Buffalo, Columbus

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