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Facility Operations/Security: Facility/Venue Management
Director of Building Operations - St. Louis Blues/Scottrade Center (St. Louis, MO)

The Director of Building Operations is responsible for the administration, planning, budgeting and direction of the facility and ice plant operations including: liaison between Building Authority, front and back of the house services, event production, game day operations, custodial services, security and life safety personnel.  He or she will create and implement policies and lead staff in a manner that assures an efficient and effective use of company resources while providing an outstanding venue for the Blues and other clients and guests.

Essential Duties and Responsibilities:

  • Assist company in the development and formulation of long and short range planning, policies, programs, and objectives.
  • Plans and coordinates a variety of facility set-ups including ice hockey games, family shows, concerts, sports and trade shows, conferences and banquet configurations.
  • Develops and implements standard operating procedures for each area of responsibility, including an effective preventative maintenance program.
  • Establish, review and maintain a system of financial procedures, methods, accounts and controls records.
  • Work effectively with all departments and clients and ensure an open and productive line of communication within the organization. Exhibit a professional manner and maintaining constructive working relationships.
  • Oversee operating procedures, safety and risk management policies, and emergency plans. Implements and updates facility rules, regulations, policies and procedures. Implements safety committee program.
  • Hire, train, develop, motivate, and appraise staff effectively. Work with employees to correct deficiencies when necessary in accordance with company policy and implement discipline and termination procedures if required.
  • Ensure all services and activities involved in maintenance and operations, including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, boilers and associated equipment are managed appropriately.
  • Manage interaction with public utility, environmental, and energy agencies. Suggest and implement energy saving ideas.
  • Assist in the preparation and negotiation of service agreements for event services, housekeeping services, maintenance, union agreements, and other agreements as needed.
  • Assist in preparing operating and capital budgets for repairs and improvements to the facility.
  • Act as a liaison between unions, tenants and facility contractors as needed.
  • Investigates, analyzes and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems and policy changes.
  • Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules.


  • BA or BS in industrial, mechanical, or business administration. Major in facility management, Maintenance Engineering, or sports management preferred.
  • 3-5 years of successful experience in public assembly facilities operation, including front and back of house, life safety & security, event production, NCAA Division 1 or NHL quality ice playing surfaces (installation and maintenance), HVAC, lighting, plumbing and other public assembly venues mechanical systems, budget management and personnel management, or related experience and/or training; or equivalent combination of education and experience.
  • Familiarity with OSHA requirements.
  • Familiarity with basic electrical systems a plus.
  • Supervisory experience required
  • Employees must be able to work evenings, weekends, and holidays as required.
  • Customer Service orientation with a friendly attitude and professional appearance at all times.
  • Excellent written and oral communication skills.
  • Ability to multi-task, cross-train, and lean news skills quickly.
  • Be licensed and insured to operate a motor vehicle in the United States.
  • Knowledge of Microsoft Office, including Excel and must be able to learn Maintenance Manager Software program.
  • While performing the duties of this job, the employee is required to walk extensively, occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 50 pounds.
  • This position requires work inside and outside of the building and some exposure to adverse conditions.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please state your desired salary (an actual number).

2. Are you open to relocation?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Philadelphia, NY Islanders, NY Rangers, Boston, New Jersey, Washington, Detroit, St. Louis, Atlanta, Anaheim, Chicago, Dallas, Minnesota, Denver, Los Angeles, Phoenix, San Jose, Tampa, Toronto, Ottawa, Calgary, Edmonton, Vancouver, Nashville, Pittsburgh, Florida, Montreal, Carolina, Buffalo, Columbus

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