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Facility Operations/Security: Facility/Venue Management
Assistant Parking Manager - First Niagara Center (Buffalo, NY)

Summary

Assist the Parking Manager in overseeing all aspects of First Niagara Center and HARBORCENTER parking operations.

Core Responsibilities

1.     Train, schedule, supervise and discipline employees.

2.     Accurately and responsibly handle, count, and record cash received from daily, monthly and event parking.

3.     Deliver a high level of service to both internal and external customers at all times.

4.     Act as a point of contact between engineering, maintenance, and housekeeping to properly maintain parking ramps, lots and equipment.

5.     Strong writing, verbal and record keeping skills will be required to counsel employees and initiate records, reports and to complete other elements of the job.

6.     Perform all other duties as assigned.

7.     Maintain strict confidentiality of all issues worked with.

8.     Assist in various project work as necessary.

9.     Maintain open communication with Parking Manager and supervisors at all times.

10.  Maintain a professional attitude and appearance at all times.

11.  Perform other duties and tasks as assigned or become evident.

12.  Follow and enforce all First Niagara Center and Harborcenter policies and procedures.

Minimum Qualifications for the Position

High school education or equivalent is required. Supervisory experience in a service environment preferred. Prior cash handling experience preferred.

Physical Requirements

Must be able to lift at least fifty (50) pounds.  Must be able to walk, stand for long periods of time, climb stairs and move freely and sometimes rapidly about the parking facilities in response to emergent situations. Must be able to use radio and electronic equipment.  Must be able to work outside in all types of weather.  Must be able to work flexible hours that can include days, evenings, nights, weekends, holidays and shift work as needed.

Critical Competencies

Service orientated

Effective communicator

Collaborative

Solutions minded

Approachable

Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.


Technical Services: Network Administration/Services
Director of Information Technology - Buffalo Sabres (Buffalo, NY)

POSITION SUMMARY

The Director of Information Technology will be a hands on member of the Information Technology team that is responsible for the development, implementation and maintenance of the Buffalo Sabres’ IT systems, infrastructure, servers, networks, VoIP, data center, hardware and software. In conjunction with the Vice President of IT, establishes policies and standards and ensures functionality, connectivity and compatibility of all systems.

PRIMARY RESPONSIBILITIES

  • Direct, implement and maintain the company IT systems, networks and disaster recovery systems and processes.
  • Assist the VP of IT in defining, managing, and implementing the long term strategic Information Technology plan.
  • Assist the VP of IT in setting the corporate technology infrastructure policies and platforms.
  • Develop and continuously refine overall technology architecture in support of short and long-term business needs.  Investigate leading technologies in the marketplace and make assessments regarding applicability to organization.
  • Manage the implementation of new systems and equipment, ensuring the design conformance meets specification, testing, system performance, technical and user documentation and training.
  • Manage, mentor and develop the IT staff to meet the needs of the organization.
  • Provides hands on troubleshooting assistance and helpdesk support for all users.
  • Responsible for the purchase, setup, and configuration of hardware, software and devices for all users.
  • Work jointly with the business leaders to identify IT system and equipment enhancement and solutions.  Analyze costs and benefits, scope and prioritize, and ultimately implement changes.
  • Review project ideas and provide technology input and direction, prescribing appropriate solutions which balance business requirements while keeping pace with technology in the sports and entertainment business.
  • Research new technologies and provide strategic input into selection of cost-effective solutions, products, services and equipment.
  • Source third party resources, including selection, negotiation, and delivery oversight for IT projects and support.  Participate in the negotiations of vendor contracts and the resolution of contract issues.
  • Manage the planning, execution and project milestone communication of company-wide IT projects ensuring on-time and within budget delivery.
  • Build strong working relationships with internal stakeholders and departments across all applicable locations. 
  • Preserves company data, information and assets by implementing disaster recovery and back-up procedures and information security and control structure. 
  • Monitors the security of all IT systems, networks, datacenters and resources to ensure the integrity and reliability of computerized information, communications and office systems.
  • Ensures IT system operations adheres to applicable laws and regulations, contractual obligations and appropriate security protocol.
  • Provide after-hours support as part of the IT support team on rotation during game days / other events.

 QUALIFICATIONS AND EXPERIENCE

  • A Bachelor’s Degree in Computer Science, Business or related field required.
  • Minimum of 5-8 years IT management experience required, including at least 3-5 years managing staff.
  • Knowledge of IT systems, infrastructure, servers, networks, VoIP, data center, hardware and software.
  • In-depth Cisco technology knowledge in design, administration, implementation and support desired.
  • Experience with Virtualization of both servers and desktops.
  • Advanced communication and demonstration skills.
  • Excellent independent time management skills.
  • Strong process and process improvement orientation.
  • Experience working with vendors and third party sourcing and negotiation.
  • Strong customer service skills.
  • Ability to work under pressure in a fast paced environment and provide solutions to problems.
  • Ability to understand modern business practices and apply them to technology.
  • Ability to plan both short and long term IT needs.
  • Ability to budget projects and determine ROI.
  • Must be able to work variable hours, including evening and weekends and holidays as needed.
  • Cover letter indicating your salary requirements must be included to be considered.

The Buffalo Sabres are an Equal Opportunity Employer.

Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.


Technical Services: Network Administration/Services
Director of Information Technology - Buffalo Sabres (Buffalo, NY)

POSITION SUMMARY

The Director of Information Technology will be a hands on member of the Information Technology team that is responsible for the development, implementation and maintenance of the Buffalo Sabres’ IT systems, infrastructure, servers, networks, VoIP, data center, hardware and software. In conjunction with the Vice President of IT, establishes policies and standards and ensures functionality, connectivity and compatibility of all systems.

PRIMARY RESPONSIBILITIES

  • Direct, implement and maintain the company IT systems, networks and disaster recovery systems and processes.
  • Assist the VP of IT in defining, managing, and implementing the long term strategic Information Technology plan.
  • Assist the VP of IT in setting the corporate technology infrastructure policies and platforms.
  • Develop and continuously refine overall technology architecture in support of short and long-term business needs.  Investigate leading technologies in the marketplace and make assessments regarding applicability to organization.
  • Manage the implementation of new systems and equipment, ensuring the design conformance meets specification, testing, system performance, technical and user documentation and training.
  • Manage, mentor and develop the IT staff to meet the needs of the organization.
  • Provides hands on troubleshooting assistance and helpdesk support for all users.
  • Responsible for the purchase, setup, and configuration of hardware, software and devices for all users.
  • Work jointly with the business leaders to identify IT system and equipment enhancement and solutions.  Analyze costs and benefits, scope and prioritize, and ultimately implement changes.
  • Review project ideas and provide technology input and direction, prescribing appropriate solutions which balance business requirements while keeping pace with technology in the sports and entertainment business.
  • Research new technologies and provide strategic input into selection of cost-effective solutions, products, services and equipment.
  • Source third party resources, including selection, negotiation, and delivery oversight for IT projects and support.  Participate in the negotiations of vendor contracts and the resolution of contract issues.
  • Manage the planning, execution and project milestone communication of company-wide IT projects ensuring on-time and within budget delivery.
  • Build strong working relationships with internal stakeholders and departments across all applicable locations. 
  • Preserves company data, information and assets by implementing disaster recovery and back-up procedures and information security and control structure. 
  • Monitors the security of all IT systems, networks, datacenters and resources to ensure the integrity and reliability of computerized information, communications and office systems.
  • Ensures IT system operations adheres to applicable laws and regulations, contractual obligations and appropriate security protocol.
  • Provide after-hours support as part of the IT support team on rotation during game days / other events.

 QUALIFICATIONS AND EXPERIENCE

  • A Bachelor’s Degree in Computer Science, Business or related field required.
  • Minimum of 5-8 years IT management experience required, including at least 3-5 years managing staff.
  • Knowledge of IT systems, infrastructure, servers, networks, VoIP, data center, hardware and software.
  • In-depth Cisco technology knowledge in design, administration, implementation and support desired.
  • Experience with Virtualization of both servers and desktops.
  • Advanced communication and demonstration skills.
  • Excellent independent time management skills.
  • Strong process and process improvement orientation.
  • Experience working with vendors and third party sourcing and negotiation.
  • Strong customer service skills.
  • Ability to work under pressure in a fast paced environment and provide solutions to problems.
  • Ability to understand modern business practices and apply them to technology.
  • Ability to plan both short and long term IT needs.
  • Ability to budget projects and determine ROI.
  • Must be able to work variable hours, including evening and weekends and holidays as needed.
  • Cover letter indicating your salary requirements must be included to be considered.

The Buffalo Sabres are an Equal Opportunity Employer.

Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.


Facility Operations/Security: Security
Event Security Guard - First Niagara Center - Buffalo Sabres (Buffalo, NY)

Summary of Position

To ensure the safety and enjoyment or guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications.  Monitoring and controlling the movements of patrons, visitors and contractors using various methods is also a main component of the job.

Core Responsibilities

  1. Provide a high level of service to patrons before, during, and after events. 

  2. Process incoming and outgoing packages and parcels on a daily basis.

  3. Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.

  4. Greet, monitor and control the movements of patrons, visitors, employees and contractors.

  5. Conduct varying levels of screening of guests, employees and visitors as directed.

  6. Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).

  7. Create documentation for all pertinent events and maintain daily log sheets.

  8. Remain calm and professional in all situations.

  9. Report pertinent information to supervisor.

  10. Conduct routine surveillance rounds in and around the building including the outside perimeter.

Requirements of the Position

High School Diploma or Equivalent. Must be able to obtain New York State Security Guard Registration and be of good character;

Previous law enforcement or security experience is preferred;

Must be able to stand, sit, walk for extended and varying periods of time;

Must be able to walk stairs;

Must be able to lift up to 50 lbs.;

Must be willing and able to respond to emergent situations;

Must be able to work irregular hours including weekends, evenings, overnight shifts, holidays and unscheduled and forced overtime shifts;

Must be able to work effectively with limited supervision at times.

Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.


Technical Services: Technical Support/Help Desk
IT Support Specialist - Buffalo Sabres (Buffalo, NY)

Position Summary

The Information Technology Department of the Buffalo Sabres has an immediate opening for an IT Support Specialist. Under the general direction of the Director of IT, the IT Support Specialist will be responsible for providing routine support to end users on a variety of issues: identifying, researching, and resolving technical problems. The incumbent will respond to telephone calls, email, and personnel requests for technical support and document, track, and monitor the problem to ensure a timely resolution. These responsibilities include, but are not limited to, user and event support. If you are a positive, engaging team player with a great work ethic then this is your chance to contribute to a progressive organization and be a part of one of the most storied franchises in the National Hockey League.

Primary Responsibilities

• Receives, evaluates, and prioritizes incoming requests from end-users experiencing IT problems

• Provides helpdesk support and resolves problems to the end user’s satisfaction

• Performs basic system administration/Active Directory tasks including account provisioning and removal, e-mail setup, and maintenance of e-mail distribution lists, security groups, and individual system and directory permissions

• Monitors and responds quickly and effectively to requests received through the IT helpdesk

• Modifies configurations, utilities, software default settings, etc. for the local workstation

• Documents internal procedures and policies

• Maintains confidentiality with regard to the information being processed, stored, or accessed by the end-users on the network

• Ability to work independently and as part of a team

• Assists with on-boarding of new users

• Installs, tests, and configures new workstations, peripheral equipment, and software

• Maintains inventory of all equipment, software, and software licenses

• Manages PC setup and deployment for new employees using standard hardware, images, and software

• Performs timely workstation hardware and software upgrades as required

Requirements

• Bachelor’s Degree in computer science or equivalent degree

• 2-3 years’ experience in a similar role preferred

• Highly self-motivated and directed; detail-oriented with strong communication skills

• Able to organize, plan, prioritize, and execute tasks in a high-pressure environment

• Ability to work effectively with clients and other technical staff

• Experience working in a team-oriented, collaborative environment

• Must be available to work flexible hours, including evenings, weekends, and holidays as needed

The Buffalo Sabres are an Equal Opportunity Employer.

Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.


Sales & Marketing: Internet Marketing
Web Developer - Pegula Sports & Entertainment (Buffalo, NY)

Overview

Pegula Sports & Entertainment is looking for a talented individual to join our team to coordinate all external marketing solutions (digital & mobile) as well as work with a team on internal initiatives. This individual will play a key role in developing full-circle web-based solutions working with analytics and content providers to create dynamic and highly-responsive websites and mobile campaigns across multiple business channels and brands.

Responsibilities:

  • Working with Business Solutions team, build campaigns/products across multiple brands to support marketing & sponsorship goals/objectives

  • Develop new and maintain existing landing pages, microsites, and web applications.

  • Implement design concepts and wireframes into standards compliant code.

  • Ability to understand and follow development standards and best practices.

  • Awareness of user-interface design and usability standards

  • Integrating data or user accounts between multiple systems for a client.

  • Integrating multiple databases and/or database types into one system.

  • Scaling an application and/or its hosting environment to support increases in traffic.

  • Implementing or working with content approval and staging workflows.

  • Migrating data, scripting migration of data.

  • Working with multiple delivery platforms such as mobile versus desktop.

  • Creating and implementing database schemas that represent and support business processes.

  • Working with Business Solutions team, champion data-driven decision making for existing and future campaigns/products.

  • Other duties as assigned/needed

Qualifications:

  • Bachelor’s degree from accredited college/university

  • 1 -3 years of relevant development/marketing experience

  • Knowledge of HTML5, CSS3, and JavaScript is required. Knowledge of SQL, C#, SharePoint, JQuery a plus.

  • Must be able to hand code. Experience with responsive design

  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely

  • Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure

  • Creative and proactive problem solver with a positive attitude

  • Self-motivated with ability to work well in teams and cross-departments

  • Flexibility in working extended hours including nights, weekends, and holidays as required

Note: This position was originally posted on the Pegula Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pegula Sports employment site.


Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

 If you would like to be notified of positions in the future with NHL Clubs or the League Office, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of an NHL Club) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Philadelphia, NY Islanders, NY Rangers, Boston, New Jersey, Washington, Detroit, St. Louis, Atlanta, Anaheim, Chicago, Dallas, Minnesota, Denver, Los Angeles, Phoenix, San Jose, Tampa, Toronto, Ottawa, Calgary, Edmonton, Vancouver, Nashville, Pittsburgh, Florida, Montreal, Carolina, Buffalo, Columbus

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