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Sales & Marketing: Community Relations
Community Relations Assistant- Part Time Seasonal - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The Community Relations Assistant is a part-time position responsible for providing a wide range of support to the Detroit Red Wings community relations and public relations department during the 2015-16 season (September – Playoffs) in all areas including, but not limited to, donation requests, community events and game day PR responsibilities. The position requires an average of 20 hours per week, not to exceed 30 hours in any given week.

Key Responsibilities: 
•    Process charitable donation requests and fan pack requests
•    Package autographed items and coordinate delivery of donation items
•    Respond to donation inquiries by phone and email; manage team’s donations email 
•    Track donation requests
•    Assist Community Relations Coordinator with maintenance of donation and fan pack logs
•    Log Red Wings for Reading program entry forms and send out reading fan packs to participating students
•    Package goody bags for all players’ charity ticket programs for each game
•    Manage multiple department email accounts and general correspondence, including incoming team fan mail
•    Assist with coordinating charity in-game collections and drives
•    Assist with preparations for 2015-16 community relations events, including but not limited to Breast Cancer Awareness Night, Military Appreciation Night and Wings for Wishes Night
•    Assist at internal team signings, practice visits, meet and greets, and appearances when necessary
•    Assist Detroit Red Wings Foundation with large-scale fundraising events

Supplemental Job Functions:
•    Performs other duties as assigned

Minimum Knowledge, Skills and Abilities:
•    Collegiate experience
•    Evidence of solid communication skills through verbal, written and telephonic channels
•    Ability to demonstrate computer proficiency, particularly with Microsoft Word and Excel
•    Experience with mail merge and sorting/editing spreadsheets
•    The ability to produce material under strict deadlines with a high attention to detail
•    Candidates should be a self-starter who takes initiative 
•    Knowledge of hockey

Preferred Knowledge, Skills and Abilities:
•    Experience working in the sports and entertainment industry, particularly in hockey
•    Pursuit of a degree in the fields of Public Relations, Communications, Journalism or Sports Management is preferred
•    Experience in community relations and public relations 
•    Experience volunteering and/or working with nonprofit(s)

Working Conditions:
•    Irregular and extended hours including nights, weekends, and holidays
•    Exposure to moderate - high noise level
•    Ability to lift a minimum of 25 lbs.
•    Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

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Sales & Marketing: Community Relations
Community Relations Game Night Volunteer - Part Time Seasonal - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The Community Relations Game Night Volunteer is a part-time, unpaid volunteer opportunity to support the team’s community relations initiatives on game nights during the 2015-16 season (September – April).

Key Responsibilities: 
•    Deliver goody bags for players’ charity ticket programs and take photos of their guests at each game
•    Assist with in-game concourse activities, including but not limited to charity collections/drives, auctions and mystery puck draws
•    Check in charity suite guests when necessary
•    Take photos of in-game CR events and activities
•    Assist with special guests when necessary, including Zamboni rides and goody bag deliveries
•    Assist with post-game player meet and greets as needed

Supplemental Job Functions:
•    Performs other duties as assigned

Minimum Knowledge, Skills and Abilities:
•    Collegiate experience
•    Must be able to volunteer at majority of home games during the 2014-15 season, arriving at the Joe two hours before each home game
•    Evidence of solid communication skills through verbal, written and telephonic channels
•    Candidates should be a self-starter who takes initiative 
•    Knowledge of hockey
•    Must be able to maintain professionalism when working with and around professional athletes, coaching staff and management
•    Must be willing to work hard, be on time and present him/herself professionally
•    Must be organized and efficient with the ability to take the initiative on a task

Preferred Knowledge, Skills and Abilities:
•    Experience working in the sports and entertainment industry, particularly in hockey
•    Pursuit of a degree in the fields of Public Relations, Communications, Event Management or Sports Management is preferred
•    Experience in community relations and/or nonprofits 

Working Conditions:
•    Irregular and extended hours including nights, weekends, and holidays
•    Exposure to moderate - high noise level
•    Ability to lift a minimum of 25 lbs.
•    Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Volunteers Receive:
•    The chance to attend every home game during the season for free
•    Complimentary parking in the gravel lot and complimentary dinner at every home game
•    Networking opportunities with DRW colleagues in various departments
•    Valuable experience on how a professional team handles media relations and community relations on game nights
•    Opportunity to participate in PR writing exercises (i.e. writing press releases and advisories) to add to his/her portfolio and to get a better understanding of how a sports team promotes its events and activities. Volunteers are not required to participate in these exercises, but it is a chance for volunteers to try their hand at public relations writing if he/she is interested.

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Sales & Marketing: Community Relations
Foundation Event Staff - Part Time Seasonal - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Created in 2005, the Detroit Red Wings Foundation invests in the future of our community by providing funds and resources to worthy causes that contribute to the growth of the sport of hockey.

The Detroit Red Wings Foundation event staff team delivers optimum service in a friendly and professional manner while assisting with Detroit Red Wings Foundation events including 50/50 Raffles and special fund-raising events. Team members provide fans, volunteers, supporters and partners with correct and accurate information, help resolve problems that add to the positive experience of attending or participating in Detroit Red Wings Foundation special events.

Essential Job Functions
• Assist with all aspects of the Detroit Red Wings Foundation 50/50 raffle program including, but not limited to the following:
     - Coordinate set up and tear down of 50/50 Raffle equipment
     - Assist in the supervision and training of 50/50 raffle volunteers
     - Assist with volunteer audit process, including cash counting and accounting
     - Assist with troubleshooting and in-game management of raffle volunteers and supplies including kiosks, tablets and           printers
     - Organize raffle supplies, including volunteer training materials
     - Arrive at Joe Louis Arena three (3) hours before game time
• Assist with all aspects of the Detroit Red Wings Foundation special fund-raising events including, but not limited to the following:
     - Coordinate set up and tear down of silent and / or live auction
     - Assist with check-in, program and auction execution including check out process
     - Assist with ancillary fund-raising events such as grab bag sales, on-line auctions, as including events at Joe Louis Arena and other venues

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Some college required.
• Must have strong interpersonal skills and provide excellent guest service.
• Must be able to communicate well, follow instructions, work well with money, and be patient, alert, and courteous at all times.
• Must be attentive to guest's needs, have full knowledge of all policies, services, and facility locations.
• Must be able to report to work 3-4 hours prior to game time. Hours may be dependent on the length of the hockey game, weather delays, overtime, etc.
• Applicant must not mind being confined to a cashier booth and working alone during his/her shift.
• Must be able to satisfactory complete a criminal history Background check.

Preferred Knowledge, Skills and Abilities
• Experience working in the sports and entertainment industry, particularly in hockey.
• Experience volunteering and/or working with nonprofit(s).

Working Conditions
• Irregular and extended hours including nights, weekends, and holidays.
• Must be able to stand for long periods of time and be exposed to different types of weather (sometimes extreme weather).
• Exposure to moderate - high noise level.
• Ability to lift a minimum of 25 lbs.
• Frequent visual/auditory attention.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

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Finance: Accounting/Finance other
General Ledger Accountant - Olympia Entertainment & Detroit Red Wings (Detroit, Mi)

To provide general accounting support to the organization including but not limited to preparing and posting journal entries, reconciling accounts, month-end closing, budgeting, and annual auditing. 

Key Responsibilities: 
•    Analyzes various general ledger accounts and reconciles deferred revenue, prepaid accounts, and other accounts
•    Process all accounts receivable credit memos and serve as back up for the Accounts Receivable Coordinator including month end close
•    Process accounts payable and serve as back up for the Accounts Payable Supervisor including processing checks and month end close
•    Process and complete daily cash deposits
•    Creates daily sales entries for the Tobacco Shop, Fox Concessions, Fox Suites and Fox Merchandise
•    Creates daily, monthly or event based sales entries and other miscellaneous accounting entries for account reconciliation and reporting purposes
•    Participates in the monthly close process including preliminary review of financial statements, preparation and posting of adjusting journal entries, and explanation of budget to actual variances
•    Assists in preparation of annual budget through analysis of accounts, researching data, and compiling reports
•    Assist in recording private events
•    Provide auditing support to various departments as well as participating in the year-end financial audit for OEI and DRW NHL HRR audit; working with outside auditing services
•    Act in accordance with corporate accounting policies and procedures; recommend new ideas or changes to current policies and procedures as needed
•    Ensure proper cash handling procedures and controls through established systems
          
Supplemental Job Functions:
•    Perform various duties as assigned by management including special projects, cross train with other employees for back-up coverage and assist in accounting support.

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s degree in Accounting or Finance
•    Minimum of four years related experience (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work)
•    Possess the highest integrity and ethical standards
•    Effective communication skills, both orally and in writing
•    Strong problem solving and analytical skills
•    Ability to understand processes and coordinates the process within the accounting rules
•    Strong attention to detail
•    High level of resourcefulness, initiative, and good judgment setting priorities and handling multiple tasks simultaneously
•    Proficiency in spreadsheet software applications

Preferred Knowledge, skills and abilities:
•    Working knowledge of Generally Accepted Accounting Principles
•    Experience and or knowledge within the sports and entertainment industry
•    Experience with AS400 and Infinium

Working Conditions:
•    Frequent visual/auditory attention
•    Exposure to moderate noise level


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Internships: Any Internship
Public Relations Assistant - Detroit Red Wings (Detroit, MI)

The Public Relations Assistant is a part-time position responsible for providing a wide range of support to the Detroit Red Wings public relations and community relations department during the 2015-16 season (September – Playoffs) in all areas including, but not limited to, game day PR responsibilities, donation requests, and community events. The position requires an average of 20 hours per week, not to exceed 30 hours in any given week.

Key Responsibilities
• Handle game day media relations responsibilities, including the copying and distributing of game notes, statistics and press clips
• Assist media relations and community relations staff with daily activities and projects, including but not limited to generating and pitching story ideas to media
• Assist Communications Coordinator with coverage of CR events and initiatives and non-hockey operations communication, including but not limited to press releases and articles for DetroitRedWings.com
• Assist Communications Coordinator with publicity plans for the Horizon League basketball tournament at Joe Louis Arena and all “College Hockey in the D” events
• Maintain comprehensive media clips of Red Wings community relations programs and events
• Process charitable donation requests and fan pack requests
• Package autographed items and coordinate delivery of donation items
• Respond to donation inquiries by phone and email; manage team’s donations email
• Assist Community Relations Coordinator with maintenance of donation and fan pack logs
• Process general correspondence, including incoming team fan mail
• Perform all other duties and responsibilities as assigned

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Collegiate experience
• Experience writing press releases and articles
• Evidence of solid communication skills through verbal, written and telephonic channels
• Ability to demonstrate computer proficiency, particularly with Microsoft Word and Excel
• Experience with mail merge and sorting/editing spreadsheets
• The ability to produce material under strict deadlines with a high attention to detail
• Knowledge of hockey

Preferred Knowledge, skills and abilities
• Experience working in the sports and entertainment industry, particularly in hockey
• Pursuit of a degree in the fields of Public Relations, Communications, Journalism or Sports Management is preferred
• Experience in public/media relations and community relations

Working Conditions
• Irregular and extended hours including nights, weekends, and holidays
• Exposure to moderate - high noise level
• Ability to lift a minimum of 25 lbs.
• Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Volunteer Club Members: Volunteer
Public Relations Game Night Volunteer - Detroit Red Wings (Detroit, MI)

The Public Relations Game Night Volunteer is responsible for assisting the Public Relations department throughout the season with home game and media support.

Responsibilities:
• Set up press box and media lounge with game notes, clips and stats
• Transcribe intermission interviews and press conferences for media
• Distribute score updates and press releases to media
• Update clippings book with previous game reports
• Distribute media credentials before each game
• Assist with game night community relations initiatives, including numerous collections, Breast Cancer Awareness Night and Military Appreciation Night
• Assist with post-game player meet and greets as needed
• Perform additional responsibilities as instructed by a supervisor

Requirements:
• Must have reliable transportation to get to Joe Louis Arena for games and events
• Must be able to volunteer at majority of home games during the 2015-16 season, arriving at the Joe two hours before each home game
• Must be able to maintain professionalism when working with and around professional athletes, coaching staff and management
• Must be willing to work hard, be on time and present him/herself professionally
• Must be organized and efficient with the ability to take the initiative on a task
• Must be able to lift a minimum of 25 pounds and perform some manual labor as an essential function of the position
• Must be at least a junior or senior (undergraduate)

Volunteers Receive:
• The chance to attend every home game during the season for free, including the opportunity to watch part of the game in the Wings’ press box
• Free parking in the gravel lot and free dinner at every home game
• Networking opportunities with local and national media on game nights in addition to DRW colleagues in various departments
• Valuable experience on how a professional team handles media relations and community relations on game nights
• Opportunity to participate in PR writing exercises (i.e. writing press releases and advisories) to add to his/her portfolio and to get a better understanding of how a sports team promotes its events and activities. Volunteers are not required to participate in these exercises, but it is a chance for volunteers to try their hand at public relations writing if he/she is interested.

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Technical Services: Web Design/Development
Web Production Manager - Detroit Red Wings (Detroit, MI)

The web production manager is responsible for leading and coordinating the development, implementation and maintenance of all company owned sites to include Olympia Entertainment, Hockeytown Café, and Detroit Red Wings.  This includes branding experience, content, messaging, information architecture, site features and functionality, as well as microsite and landing page support.

Key Responsibilities: 
•    Design CMS websites, microsites, landing pages, registration experiences and forms to drive revenue and goal conversion based on intended audience and business objectives
•    Develop and implement the graphical and conceptual direction of the organization’s websites, including best practices in web design, usability, accessibility and organic search engine optimization
•    Develop functional page specifications which may include user interaction models, information architecture, flow diagrams, wireframes with detailed annotations, screen flows and prototypes
•    Work with website vendor to coordinate updates, enhancements and maintenance for the sites 
•    Create business requirements related to site development
•    Apply new media, technology, interactive research and emerging standards related to digital media via multiple coding languages
•    Work with Marketing and other departments to set and implement goals and objectives for various Web projects which support the company’s strategic objectives 
•    Ensure the continuity of Marketing’s overall strategic direction
•    Benchmark against other interactive sports and entertainment organizations to create “best in class” user experience
•    Make information architecture decisions for the websites
•    Manage usability testing projects and set requirements
•    Provide analytics to help marketing department analyze and better understand user behavior and conversion
•    Manage web-based information ensuring it is archived for future needs and reference

Supplemental Job Functions:
•    Keep current with emerging web technologies 
•    Additional projects and responsibilities as assigned

Supervisory Job Functions:
•    Directly manages and administers work to part-time colleagues within the department.
•    Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 
•    Responsibilities include participation in interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems.

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s degree in graphical communications or information architecture or related field
Minimum five (5) years of progressively responsible experience working on high-traffic websites including development and maintenance; technical knowledge of information architecture, data management, systems and programming languages as applied to the digital landscape  (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work)
•    Site design and optimization experience
•    Possess the highest integrity and ethical standards
•    Working knowledge of UI/UX Design, HTML, CSS, JavaScript (including jQuery) and other web development languages with base knowledge of web server infrastructures. 
•    Experience with popular content management systems
•    Experience in front end development and backend connectivity thru APIs
•    Experience leading Agile development methodologies.
•    Basic Adobe Photoshop skills
•    Knowledge of Dreamweaver is a plus
•    Understanding of website design and functionality best practices
•    Understanding of basic marketing fundamentals as they relate to the interactive space, content creation and integration, campaign development and marketing promotion
•    Knowledge of metrics measurement and back-end site support 
•    Proven ability to build consensus and work effectively within a cross-departmental team
•    Must be able to manage multiple programs at one time
•    Ability to efficiently and effectively self-direct and prioritize work
•    Excellent communication, interpersonal, problem-solving and decision-making skills
•    Superior attention to detail and a desire to deliver exceptional results for business objectives

Preferred Knowledge, skills and abilities:
•    Experience working in the sports and entertainment industry

Working Conditions:
•    Frequent visual/auditory attention
•    Moderate noise level
•    Irregular and extended hours including nights, weekends, and holidays

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Philadelphia, NY Islanders, NY Rangers, Boston, New Jersey, Washington, Detroit, St. Louis, Atlanta, Anaheim, Chicago, Dallas, Minnesota, Denver, Los Angeles, Phoenix, San Jose, Tampa, Toronto, Ottawa, Calgary, Edmonton, Vancouver, Nashville, Pittsburgh, Florida, Montreal, Carolina, Buffalo, Columbus

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