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Sales & Marketing: Community Relations
Director of Community Relations & Detroit Red Wings Foundation - Detroit Red Wings (Detroit, Mi)

Job Summary:  
The director of community relations & DRW Foundation is responsible for the direction and management of the Detroit Red Wings Foundation, an affiliate of Ilitch Charities.  The director must develop an annual plan for raising funds and for the distribution of funds for charitable purposes consistent with the Foundation’s mission and consistent with non-profit governance law.  Responsibilities include enhancing current and developing innovative revenue streams that allow for the funding of programs that advance the mission of the Foundation.  The director is responsible for providing regular reports to the Board of Directors on DRWF activities and presenting programs for financial review; and for working collaboratively with the staff of Ilitch Charities and affiliated organizations.  Additional responsibilities include implementation and oversight of the Foundation’s financial tacking and control systems, including organizational ledger, check requests, purchase orders, etc. in direct partnership with the Treasurer of the Ilitch Charities Board of Directors and finance manager for Ilitch Charities.

The director of community relations & DRW Foundation manages the Community Relations department.  In this capacity, the Director is responsible for daily management of department personnel and budget control.  In addition, the director works with staff to develop, implement and evaluate a complete community engagement program.

Key Responsibilities: 
•    Develops synergies between community relations and DRW Foundation functions
•    Works with the Detroit Red Wings and the Ilitch Charities Board and staff to craft strategic vision, aligns organizational resources in strategic planning and executes events and activities designed to achieve developed goals
•    Sets an effective annual agenda and ensure performance goals are set and met
•    Responsible for administrative procedures and processes to maintain fiscal accountability and control, equitable and fair personnel practices, and efficiency of operations
•    Serves as the principal fundraiser for the Detroit Red Wings Foundation, overseeing and coordinating all  fundraising and donor management activities
•    Oversee the planning and execution of in-game Community Relations elements, including fundraisers and Community Relations theme nights
•    Works closely with Corporate Sales staff in developing sponsorship programs for inclusion in corporate sales proposals.  Attends sales calls and presentations
•    Develops innovative revenue sources including business arrangements and funding proposals
•    Develops strong working relationships with local nonprofits and charitable organizations
•    Works closely with youth hockey associations in order to increase youth hockey participation in Southeast Michigan
•    Oversees the development of all collateral, including the annual report
•    Creates and manages the annual budget
•    Coordinates the grant process including the application, review and recommendation of requests to the Ilitch Charities Board that meet the strategic goals and objectives of the foundation
•    Ensures compliance with all appropriate state and federal regulations and laws
•    Ensures appropriate information flow both within and outside the organization
•    Represents the organization; serves as its public face as appropriate at civic, community and charitable events; creates awareness for the DRWF and the sport of hockey in the community
•    Works directly with players and their families in developing programs that benefit the Foundation and compliment players’ charitable interests
•    Oversee and manage the electronic 50/50 Raffle system for the Foundation.  Includes required State of Michigan reporting, financially reconciliation, and liaison with partners and provider for issues and upgrades
•    Supervises Foundation and Community Relations staff and volunteers 
•    Coordinates marketing, media relations and public relations for DRWF activities
•    Develops and maintains effective working relationships with Ilitch Holdings staff including Ilitch Charities, the Detroit Tigers Foundation and members of the board of Ilitch Charities and the executive committee

Supervisory Responsibilities:
•    Manages 2 subordinate colleagues who supervise full-time and part-time staff in addition to volunteers.  Is responsible for the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems.

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s degree in business, marketing or related field
•    7-10 years demonstrated successful corporate and/or foundation experience, preferably in professional sports (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.)
•    Experience working at the management level in non-profit or charitable organizations and civic groups 
•    Experience in professional sports
•    Strong event planning experience
•    Strong presentation skills
•    Excellent organizational, communication and presentation skills including proposal development, networking skills with large groups as well as individuals
•    Strong experience in event planning and implementation, operating within approved budgets and meeting goals for percentages of expenses and charitable funds
•    Self-motivation and discipline to regularly set and achieve work goals
•    Ability to initiate and build relationships with prospective corporate and foundation donors as well as non-profit organizations and youth hockey associations
•    Self-motivated and disciplined with demonstrated ability to take primary responsibility for diverse number of projects and to complete them in a timely manner with limited supervision
•    Proactive self-starter with the ability to react to varying situations by making appropriate decisions

Working Conditions:
•    Regularly required to stand, walk, and talk or hear.  
•    Frequently is required to sit.  
•    Occasionally required to reach with hands and arms and climb or balance.  
•    Occasionally lift and/or move up to 25 pounds.  
•    Irregular and extended hours including nights, weekends, and holidays
•    Exposure to moderate noise level
•    Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Finance: Accounting/Finance other
General Ledger Accountant - Olympia Entertainment & Detroit Red Wings (Detroit, Mi)

To provide general accounting support to the organization including but not limited to preparing and posting journal entries, reconciling accounts, month-end closing, budgeting, and annual auditing. 

Key Responsibilities: 
•    Analyzes various general ledger accounts and reconciles deferred revenue, prepaid accounts, and other accounts
•    Process all accounts receivable credit memos and serve as back up for the Accounts Receivable Coordinator including month end close
•    Process accounts payable and serve as back up for the Accounts Payable Supervisor including processing checks and month end close
•    Process and complete daily cash deposits
•    Creates daily sales entries for the Tobacco Shop, Fox Concessions, Fox Suites and Fox Merchandise
•    Creates daily, monthly or event based sales entries and other miscellaneous accounting entries for account reconciliation and reporting purposes
•    Participates in the monthly close process including preliminary review of financial statements, preparation and posting of adjusting journal entries, and explanation of budget to actual variances
•    Assists in preparation of annual budget through analysis of accounts, researching data, and compiling reports
•    Assist in recording private events
•    Provide auditing support to various departments as well as participating in the year-end financial audit for OEI and DRW NHL HRR audit; working with outside auditing services
•    Act in accordance with corporate accounting policies and procedures; recommend new ideas or changes to current policies and procedures as needed
•    Ensure proper cash handling procedures and controls through established systems
          
Supplemental Job Functions:
•    Perform various duties as assigned by management including special projects, cross train with other employees for back-up coverage and assist in accounting support.

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s degree in Accounting or Finance
•    Minimum of four years related experience (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work)
•    Possess the highest integrity and ethical standards
•    Effective communication skills, both orally and in writing
•    Strong problem solving and analytical skills
•    Ability to understand processes and coordinates the process within the accounting rules
•    Strong attention to detail
•    High level of resourcefulness, initiative, and good judgment setting priorities and handling multiple tasks simultaneously
•    Proficiency in spreadsheet software applications

Preferred Knowledge, skills and abilities:
•    Working knowledge of Generally Accepted Accounting Principles
•    Experience and or knowledge within the sports and entertainment industry
•    Experience with AS400 and Infinium

Working Conditions:
•    Frequent visual/auditory attention
•    Exposure to moderate noise level


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Sales & Marketing: Sales & Marketing Management
Private Event Sales Account Executive - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The Private Event Sales Account Executive is responsible for booking both corporate and social non-game day private event revenue including soliciting new event business at the Fox Theatre, Joe Louis Arena, and Hockeytown Café. The Private Event Sales Account Executive will have to research and identify new event leads and cold-call for new potential business. This position will also assist in responding to incoming inquiries for event space. The Account Executive will be in charge of managing the sales process from sale to service and continuing to foster client relationships for future business.  This position will work in cooperation with respective internal service departments for each given venue to ensure successful implementation.

Key Responsibilities: 
•    Prospect and cold call new business via networking, previous contacts, trade publications, resource guides, data base companies and cold calls. Target local hospitality industry, i.e. event planners, corporate planners, and direct corporate level decision makers to sell non-game day events
•    Conduct market research on potential new leads and develop tie-in opportunities within Ilitch Holdings business units to enhance value of sales packages
•    Show available spaces to prospective clients and actively sell venues
•    Develop client relationships and enhance existing relationships to maintain renewal business
•    Work with in-house creative services department to create/develop and generate professional proposals and sales presentations by compiling necessary information such as research, data, photos, etc.    
•    Provide written weekly reports on sales activity/expenses and results to track own performance as well as event performance
•    Manage and cultivate business relationships by attending OEI events and other functions
•    Work with venue event managers to develop new, creative ways to package social events for increased sales
•    Establish partnership opportunities with the premium sales staff to maximize event and revenue opportunities.
•    Work cooperatively with sponsorship service representatives to provide event opportunities to existing clientele
•    Assist in the development of internal special event series initiatives
•    All other duties as assigned by the Director of Private Event Sales

Supplemental Job Functions:
•    Performs other duties as assigned

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s degree in business, hospitality or related field
•    Minimum of 3 years’ experience in corporate sales or marketing environment with evidence of solid business acumen and an understanding of how to manage sale opportunities.  
•    High level of integrity with a professional, business oriented demeanor. 
•    Creativity and ingenuity in developing successful sales strategies and have a working knowledge of the industry or community events along with a pulse of industry opportunities.
•    Proven ability to initiate high-level contacts of prospective customer with strong persuasion and negotiation skills to close a sale.
•    Evidence of ability to establish and maintain effective business relationships.  
•    Demonstrated effective verbal and written communication skills with the ability to communicate with various levels of business units and venues or prospective customers.  
•    Detail oriented with exceptional organizational skills with the ability to manage multiple, concurrent projects in a high paced environment.
•    Demonstrated ability to analyze, formulate solutions and alternatives; and resolve issues in a timely manner
•    Ability to work well in a team environment and effectively across business units and venues 
•    Proven level of exceptional guest service.
•    Self-motivated with excellent time management skills and business/sales acumen
•    Demonstrated computer proficiency including Microsoft Word, Excel, PowerPoint and CRM skills.

Preferred Knowledge, skills and abilities:
•    Experience working in the sports and entertainment industry
•    Prior experience with customer relationship management databases 

Working Conditions:
•    Irregular and extended hours including nights, weekends, and holidays
•    Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Philadelphia, NY Islanders, NY Rangers, Boston, New Jersey, Washington, Detroit, St. Louis, Atlanta, Anaheim, Chicago, Dallas, Minnesota, Denver, Los Angeles, Phoenix, San Jose, Tampa, Toronto, Ottawa, Calgary, Edmonton, Vancouver, Nashville, Pittsburgh, Florida, Montreal, Carolina, Buffalo, Columbus

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