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Current available jobs that best match detroit:




Facility Operations/Security: Food/Beverage Management
Dessert Cart Attendant - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The dessert cart attendant is responsible, in conjunction with suite attendants for serving dessert to suite guests at Joe Louis Arena in accordance with Olympia Entertainment’s Guest Connect service standards and applicable operational standards.


Key Responsibilities

  • Deliver timely, accurate service in a courteous and professional manner under stressful conditions.
  • Follow job procedures and supervisor’s/chef’s/manager’s/guest’s instructions and requests.
  • Retain and effectively communicate item information.
  • Execute pre-event cart set-up including wiping of cart, gathering all desserts, plates, serving utensils and ice
  • Account for all inventory on your cart
  • Greet guests in hallway and assist in any way
  • Provide clear communication to suite attendants; communicate availability
  • Follow proper procedures for restocking your cart
  • Record inventory sold and give proper change to guests
  • Thoroughly clean cart at the end of the event
  • Account for all sales and inventory at the end of the event


Supplemental Job Functions

  • Performs other duties as assigned


Minimum Knowledge, Skills and Abilities

  • Background in fine dining preferred
  • Cash handling experience necessary
  • 1-2 years customer service experience
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
  • Possess the highest integrity and ethical standards
  • Excellent guest service skills
  • Superior attention to detail
  • Ability to engage and interact with individuals at all age levels
  • Able to multi task in a fast-paced environment.
  • Ability to handle cash and inventory procedures each event
  • Ability to problem solve
  • Age requirement: 18 years or older


Preferred Knowledge, skills and abilities

  • Experience working in the sports and entertainment industry

 

Working Conditions

  • Irregular and extended hours including nights, weekends, and holidays
  • Exposure to moderate - high noise level
  • Able to push and maneuver up to 50 pounds
  • Frequent visual/auditory attention
  • Variable temperatures-required to move between hot, noisy conditions of kitchen and climate-controlled dining environment.


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

 

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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Facility Operations/Security: Facility/Venue Management
General Manager - Fox Theatre - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

The general manager is responsible for overseeing and managing the entire Fox Theatre operation including the following departments: concessions, merchandising, suite operations, building operations, event hospitality.  Liaison to the Fox Theatre box office, marketing and event booking specific to event on sales and any special promotions such as meet and greets.  Work with OEI event booking department colleagues as well as all other external promoters.  Work to further enhance operational efficiencies and synergies between Joe Louis Arena, City Theatre / Hockeytown Café and the future Detroit Events Center where feasible including labor, operations needs and purchasing.

 

Key Responsibilities

  • Oversees the implementation of OEI best practices for operations, security, event management and other similar programs.
  • Oversees all aspects of event management both public and private and acts as “Duty Officer” as assigned
  • Recommends, establishes and enforces facility operations policies and procedures; implements and enforces company policies and procedures
  • Prepares budget and monitors facility accounts and budget; researches and recommends the purchase of facilities supplies and materials; requisitions and inventories facility materials, equipment and supplies.
  • Directs the development and administers the execution of operating financial plans and documents; to include, operating revenue and expense budgets; capital expense plans and budgets.
  • Reviews and maintains financial statements; Prepare monthly budget variance reports for supervisor
  • Implements and maintains a high-standard for guest services, including initiatives for colleague training, employee recognition / rewards in accordance with Guest Connect
  • Provides direction and assistance to guests’ concerns, conducts all inspections related to theatre operations and oversees the deployment of safety and emergency procedures as needed at all public and private events.
  • Establishes and maintains effective working relationships with Clients, entertainment industry, community and civic organizations to encourage continual and regular use of the facilities.
  • Oversees ongoing “standard of excellence” for maintaining the Fox Theatre with a daily walk through and capturing all repairs and maintenance projects in the established log books
  • Oversees the building maintenance project list and develops execution plans
  • Plans, organizes and assigns all event related work assignments for specially identified theatre maintenance/housekeeping staff
  • Directs and oversees any building renovation/improvement projects.
  • Oversees operational and hospitality management of the Theatre for private functions and manages the relationship with the private event sales department
  • Schedules, coordinates, prepares, approves and monitors agreements for use of the facilities by ownership, IHI companies and outside groups; responds to and answers questions regarding facility rental policies and procedures and resolves complaints; checks room and facility availability for rentals; meets with licensees and prospective users to determine requirements and fees to be charged.
  • Identifies new business opportunities
  • Coordinates and communicates information between appropriate departments to ensure event/goals are executed properly
  • Provides ongoing support to other “Outside” OEI events at venues, including but not limited to, Comerica Park and the surrounding parking lots
  • Liaisons with box office, event production and booking department.
  • Directly oversees the daily operations and maintenance team at the Fox Theatre and support the City Theatre / Hockeytown Café
  • Evaluates facility practices and recommends improvements to better reflect the needs of the Clients and the facility and/or to improve the efficiency and safety of operations, in compliance with OEI policies and procedures.
  • Oversees ADA compliance for the venue

 

Supplemental Job Functions

  • Performs other duties as assigned

 

Supervisory Responsibilities

  • Manages 5 subordinate supervisors who supervise a total of 200+ colleagues within the Fox Theatre operations.  Is responsible for the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems.

 

Minimum Knowledge, Skills and Abilities

  • Bachelor’s Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related field and
  • Minimum of 7 years’ industry experience in a senior management function of a theatre
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
  • Possess the highest integrity and ethical standards
  • Experience in managing and leading large-scale facility operations with a diverse workforce.
  • Excellent communication and interpersonal skills and organizational ability.
  • Ability to work with and maintain highly confidential information is required.
  • Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.
  • Demonstrated knowledge of the principles and practices used in the successful management of facilities of a similar description
  • Ability to anticipate problems and implement immediate corrective action
  • Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
  • Considerable knowledge of event planning
  • Strong orientation towards hospitality/customer service and entertainment industry
  • Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management
  • Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions
  • Ability to prioritize multiple projects and meet strict deadlines
  • Ability to work under minimal supervision

 

Preferred Knowledge, skills and abilities

  • Experience working in a historic theatre

 

Working Conditions

  • Irregular and extended hours including nights, weekends, and holidays
  • Exposure to moderate - high noise level
  • Ability to sit, stand, walk, climb stairs
  • Ability to lift up to 25 lbs.
  • Frequent visual/auditory attention

 

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Philadelphia, NY Islanders, NY Rangers, Boston, New Jersey, Washington, Detroit, St. Louis, Atlanta, Anaheim, Chicago, Dallas, Minnesota, Denver, Los Angeles, Phoenix, San Jose, Tampa, Toronto, Ottawa, Calgary, Edmonton, Vancouver, Nashville, Pittsburgh, Florida, Montreal, Carolina, Buffalo, Columbus

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