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NHL HOCKEY JOBS



Current available jobs that best match detroit:




Sales & Marketing: Ticket Sales
Group Sales Account Executive - Fox Theatre - Olympia Entertainment (Detroit, Mi)

The Group Sales Account Executive is responsible for driving sales of group, subscription and SuperGroup tickets by promoting Olympia Entertainment, its venues, events and services to organizations and individuals.

Key Responsibilities
• Meet or exceed specified group, subscription and SuperGroup sales goals specific to Olympia Entertainment events
• Actively research and prospect new sales leads to sell all group, subscription and SuperGroup tickets
• Establish, promote, and maintain relationships with group, subscription and Super Groups clients
• Meet or exceed a minimum of 40-50 outgoing cold calls per day in an effort to generate new business
• Set a minimum of 4 face-to-face appointments per week in an effort to generate new business
• Handle all incoming calls from sales prospects
• Process ticket orders in a timely and efficient manner
• Provide excellent customer service to generate new clients and sales revenue, as well as repeat business and referrals
• Ensure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history
• Create opportunities for new business with existing customers, such as tours, pre- and post-performance receptions as well as upsell current clients
• Perform assigned event responsibilities such as attending events to develop an understanding of shows, meet new and key clients to ensure they have a positive experience, as well as participate in any promotions or appointments as requested
• Maintain and submit accurate daily, weekly and month reports on sales activity

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Bachelor’s degree in business, marketing, communications or related field
• Minimum two years customer service experience preferably in a sales role
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
• Possess the highest integrity and ethical standards
• Effective verbal and written communication skills
• Demonstrated ability to formulate solutions and resolve issues in a timely manner
• Exceptional organizational skills with an ability to multitask and maintain deadlines in a high-paced environment
• Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint
• Strong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records
• Excellent phone étiquette and professional demeanor
• Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.

Preferred Knowledge, skills and abilities
• Experience working in the sports and entertainment industry
• Knowledge and previous use of both classic Ticketmaster and Archtics preferred, but not necessary.
• CRM experience preferred.

Working Conditions
• Irregular and extended hours including nights, weekends, and holidays
• Exposure to moderate noise level
• Ability to lift up to 25 lbs.
• Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Joe Louis Arena - Olympia Entertainment & Detroit Red Wings (Detroit, Mi)

 The Group Sales Account Executive is responsible for driving sales of group tickets for the Detroit Red Wings and special venue events by focusing on and developing assigned categories through relationship building and first-class customer service.

Key Responsibilities
• Meet or exceed specified group sales goals
• Actively research and prospect new sales leads to sell all group ticket packages within assigned category
• Establish, promote, and maintain relationships with group clients
• Meet or exceed a minimum of 50-60 outgoing cold calls per day in an effort to generate new business
• Set a minimum of 10 face-to-face appointments per week in an effort to generate new business
• Create opportunities for new business with existing customers, such as tours, theme nights, pre- and post-event receptions
• Handle all incoming calls from sales prospects
• Process ticket orders in a timely and efficient manner
• Provide first-class customer service to generate new clients and sales revenue, as well as repeat business and referrals
• Ensure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history
• Perform assigned game day responsibilities such as attending games to develop an understanding of events, meet new and key clients to ensure they have a positive experience, as well as participate in any promotions or appointments as requested
• Maintain and submit accurate daily, weekly and month reports on sales activity
• Process ticket orders in a timely and efficient manner

Supplemental Job Functions
• Perform other duties and responsibilities as assigned

Minimum Knowledge, Skills and Abilities
• Bachelor’s degree in business, marketing, communications or related field
• Minimum two years sales experience preferably in a group sales role
• Knowledge of sports and entertainment industry
• Possess the highest integrity and ethical standards
• Effective verbal and written communication skills
• Demonstrated ability to formulate solutions and resolve issues in a timely manner
• Exceptional organizational skills with an ability to multitask and maintain deadlines in a high-paced environment
• Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint
• Strong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records
• Excellent phone étiquette and Professional demeanor
• Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work

Preferred Knowledge, skills and abilities
• Knowledge and previous use of classic Ticketmaster, CRM Database and Archtics preferred, but not necessary.

Working Conditions
• Irregular and extended hours including nights, weekends, and holidays
• Exposure to high noise level
• Frequent visual/auditory attention


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Philadelphia, NY Islanders, NY Rangers, Boston, New Jersey, Washington, Detroit, St. Louis, Atlanta, Anaheim, Chicago, Dallas, Minnesota, Denver, Los Angeles, Phoenix, San Jose, Tampa, Toronto, Ottawa, Calgary, Edmonton, Vancouver, Nashville, Pittsburgh, Florida, Montreal, Carolina, Buffalo, Columbus

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