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Current available jobs that best match detroit:




Sales & Marketing: Ticket Operations
Box Office Administrator - Olympia Entertainment (Detroit, Mi)

Job Summary:  
The Box Office Administrator is responsible for executing ticket transactions at Joe Louis Arena or the Fox Theatre.  Reconciles daily sales and performs other clerical duties.

Key Responsibilities: 
•    Interacts with customers, provides information to assist in their ticket purchase.
•    Conducts ticket sale transactions using computerized system.
•    Reconciles cash balances to daily computer sales report.
•    Process mail orders.
•    Prepares bank deposits and reconciles to daily sales.
•    Performs other duties as assigned by management.

Supplemental Job Functions:
•    Performs other duties as assigned
•    Provide on-the-job training for new colleagues

Minimum Knowledge, Skills and Abilities:
•    High school diploma or general education degree (GED)
•    One to three months related experience and/or training (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work)
•    Possess the highest integrity and ethical standards
•    Knowledge of customer service principles and practices
•    Excellent verbal and written skills 
•    Computer literate – ability to navigate through multiple screens and application systems
•    Active listening and attention to detail 
•    Self-sufficient and dependable
•    Appropriate business acumen including professional appearance and demeanor

Preferred Knowledge, skills and abilities:
•    Experience working in the sports and entertainment industry
•    Knowledge with Ticketmaster system

Working Conditions:
•    Irregular and extended hours including nights, weekends, and holidays
•    Exposure to high noise level
•    Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Sales & Marketing: Community Relations
Director of Community Relations & Detroit Red Wings Foundation - Detroit Red Wings (Detroit, Mi)

Job Summary:  
The director of community relations & DRW Foundation is responsible for the direction and management of the Detroit Red Wings Foundation, an affiliate of Ilitch Charities.  The director must develop an annual plan for raising funds and for the distribution of funds for charitable purposes consistent with the Foundation’s mission and consistent with non-profit governance law.  Responsibilities include enhancing current and developing innovative revenue streams that allow for the funding of programs that advance the mission of the Foundation.  The director is responsible for providing regular reports to the Board of Directors on DRWF activities and presenting programs for financial review; and for working collaboratively with the staff of Ilitch Charities and affiliated organizations.  Additional responsibilities include implementation and oversight of the Foundation’s financial tacking and control systems, including organizational ledger, check requests, purchase orders, etc. in direct partnership with the Treasurer of the Ilitch Charities Board of Directors and finance manager for Ilitch Charities.

The director of community relations & DRW Foundation manages the Community Relations department.  In this capacity, the Director is responsible for daily management of department personnel and budget control.  In addition, the director works with staff to develop, implement and evaluate a complete community engagement program.

Key Responsibilities: 
•    Develops synergies between community relations and DRW Foundation functions
•    Works with the Detroit Red Wings and the Ilitch Charities Board and staff to craft strategic vision, aligns organizational resources in strategic planning and executes events and activities designed to achieve developed goals
•    Sets an effective annual agenda and ensure performance goals are set and met
•    Responsible for administrative procedures and processes to maintain fiscal accountability and control, equitable and fair personnel practices, and efficiency of operations
•    Serves as the principal fundraiser for the Detroit Red Wings Foundation, overseeing and coordinating all  fundraising and donor management activities
•    Oversee the planning and execution of in-game Community Relations elements, including fundraisers and Community Relations theme nights
•    Works closely with Corporate Sales staff in developing sponsorship programs for inclusion in corporate sales proposals.  Attends sales calls and presentations
•    Develops innovative revenue sources including business arrangements and funding proposals
•    Develops strong working relationships with local nonprofits and charitable organizations
•    Works closely with youth hockey associations in order to increase youth hockey participation in Southeast Michigan
•    Oversees the development of all collateral, including the annual report
•    Creates and manages the annual budget
•    Coordinates the grant process including the application, review and recommendation of requests to the Ilitch Charities Board that meet the strategic goals and objectives of the foundation
•    Ensures compliance with all appropriate state and federal regulations and laws
•    Ensures appropriate information flow both within and outside the organization
•    Represents the organization; serves as its public face as appropriate at civic, community and charitable events; creates awareness for the DRWF and the sport of hockey in the community
•    Works directly with players and their families in developing programs that benefit the Foundation and compliment players’ charitable interests
•    Oversee and manage the electronic 50/50 Raffle system for the Foundation.  Includes required State of Michigan reporting, financially reconciliation, and liaison with partners and provider for issues and upgrades
•    Supervises Foundation and Community Relations staff and volunteers 
•    Coordinates marketing, media relations and public relations for DRWF activities
•    Develops and maintains effective working relationships with Ilitch Holdings staff including Ilitch Charities, the Detroit Tigers Foundation and members of the board of Ilitch Charities and the executive committee

Supervisory Responsibilities:
•    Manages 2 subordinate colleagues who supervise full-time and part-time staff in addition to volunteers.  Is responsible for the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems.

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s degree in business, marketing or related field
•    7-10 years demonstrated successful corporate and/or foundation experience, preferably in professional sports (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.)
•    Experience working at the management level in non-profit or charitable organizations and civic groups 
•    Experience in professional sports
•    Strong event planning experience
•    Strong presentation skills
•    Excellent organizational, communication and presentation skills including proposal development, networking skills with large groups as well as individuals
•    Strong experience in event planning and implementation, operating within approved budgets and meeting goals for percentages of expenses and charitable funds
•    Self-motivation and discipline to regularly set and achieve work goals
•    Ability to initiate and build relationships with prospective corporate and foundation donors as well as non-profit organizations and youth hockey associations
•    Self-motivated and disciplined with demonstrated ability to take primary responsibility for diverse number of projects and to complete them in a timely manner with limited supervision
•    Proactive self-starter with the ability to react to varying situations by making appropriate decisions

Working Conditions:
•    Regularly required to stand, walk, and talk or hear.  
•    Frequently is required to sit.  
•    Occasionally required to reach with hands and arms and climb or balance.  
•    Occasionally lift and/or move up to 25 pounds.  
•    Irregular and extended hours including nights, weekends, and holidays
•    Exposure to moderate noise level
•    Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Facility Operations/Security: Maintenance
Event Beverage Technician - Part Time - Olympia Entertainment & Detroit Red Wings (Detroit, MI)

Oversee and maintain draft beer systems, ice machines, walk-in coolers and freezers. Maintain all equipment in stands, bars and club in Joe Louis Arena.

Key Responsibilities
• Maintain ongoing examination of the draft beer and soda pop system, ice machines, walk-in coolers/freezers and adjust, maintain, repair all components required.
• Maintain proper maintenance logs and budget logs.
• Perform pre-event inspections and repairs.
• Work with Maintenance Supervisor to staff and train beverage techs for event days.
• With direction from Maintenance Supervisor train runners in operation methods of draft beer system and changing beer barrels.
• Ensure proper shutoff of all CO2 tanks, beer barrels and air lines.

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Experience in refrigeration.
• Demonstrated flexibility and adaptability skills.
• Ability to work non-traditional hours, including weekdays, weekends and holidays.
• Ability to travel and adhere to the corporate travel policies.

Preferred Knowledge, skills and abilities
• Experience working with arena concessions or maintenance.
• Experience with entertainment marketing.


Working Conditions
• While performing the duties of this job, the colleague is regularly required to stand; walk; and use hands to finger, handle, or feel.
• The colleague frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit, reach with hands and arms, climb or balance, talk or hear, and taste or smell.
• The colleague must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability and willingness to work long and unpredictable hours on weekdays, weekends and holidays.
• Position will involve working in an arena environment with varying temperatures.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Finance: Accounting/Finance other
General Ledger Accountant - Olympia Entertainment & Detroit Red Wings (Detroit, Mi)

To provide general accounting support to the organization including but not limited to preparing and posting journal entries, reconciling accounts, month-end closing, budgeting, and annual auditing. 

Key Responsibilities: 
•    Analyzes various general ledger accounts and reconciles deferred revenue, prepaid accounts, and other accounts
•    Process all accounts receivable credit memos and serve as back up for the Accounts Receivable Coordinator including month end close
•    Process accounts payable and serve as back up for the Accounts Payable Supervisor including processing checks and month end close
•    Process and complete daily cash deposits
•    Creates daily sales entries for the Tobacco Shop, Fox Concessions, Fox Suites and Fox Merchandise
•    Creates daily, monthly or event based sales entries and other miscellaneous accounting entries for account reconciliation and reporting purposes
•    Participates in the monthly close process including preliminary review of financial statements, preparation and posting of adjusting journal entries, and explanation of budget to actual variances
•    Assists in preparation of annual budget through analysis of accounts, researching data, and compiling reports
•    Assist in recording private events
•    Provide auditing support to various departments as well as participating in the year-end financial audit for OEI and DRW NHL HRR audit; working with outside auditing services
•    Act in accordance with corporate accounting policies and procedures; recommend new ideas or changes to current policies and procedures as needed
•    Ensure proper cash handling procedures and controls through established systems
          
Supplemental Job Functions:
•    Perform various duties as assigned by management including special projects, cross train with other employees for back-up coverage and assist in accounting support.

Minimum Knowledge, Skills and Abilities:
•    Bachelor’s degree in Accounting or Finance
•    Minimum of four years related experience (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work)
•    Possess the highest integrity and ethical standards
•    Effective communication skills, both orally and in writing
•    Strong problem solving and analytical skills
•    Ability to understand processes and coordinates the process within the accounting rules
•    Strong attention to detail
•    High level of resourcefulness, initiative, and good judgment setting priorities and handling multiple tasks simultaneously
•    Proficiency in spreadsheet software applications

Preferred Knowledge, skills and abilities:
•    Working knowledge of Generally Accepted Accounting Principles
•    Experience and or knowledge within the sports and entertainment industry
•    Experience with AS400 and Infinium

Working Conditions:
•    Frequent visual/auditory attention
•    Exposure to moderate noise level


The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Fox Theatre - Olympia Entertainment (Detroit, Mi)

The Group Sales Account Executive is responsible for driving sales of group, subscription and SuperGroup tickets by promoting Olympia Entertainment, its venues, events and services to organizations and individuals.

Key Responsibilities
• Meet or exceed specified group, subscription and SuperGroup sales goals specific to Olympia Entertainment events
• Actively research and prospect new sales leads to sell all group, subscription and SuperGroup tickets
• Establish, promote, and maintain relationships with group, subscription and Super Groups clients
• Meet or exceed a minimum of 40-50 outgoing cold calls per day in an effort to generate new business
• Set a minimum of 4 face-to-face appointments per week in an effort to generate new business
• Handle all incoming calls from sales prospects
• Process ticket orders in a timely and efficient manner
• Provide excellent customer service to generate new clients and sales revenue, as well as repeat business and referrals
• Ensure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history
• Create opportunities for new business with existing customers, such as tours, pre- and post-performance receptions as well as upsell current clients
• Perform assigned event responsibilities such as attending events to develop an understanding of shows, meet new and key clients to ensure they have a positive experience, as well as participate in any promotions or appointments as requested
• Maintain and submit accurate daily, weekly and month reports on sales activity

Supplemental Job Functions
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities
• Bachelor’s degree in business, marketing, communications or related field
• Minimum two years customer service experience preferably in a sales role
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
• Possess the highest integrity and ethical standards
• Effective verbal and written communication skills
• Demonstrated ability to formulate solutions and resolve issues in a timely manner
• Exceptional organizational skills with an ability to multitask and maintain deadlines in a high-paced environment
• Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint
• Strong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records
• Excellent phone étiquette and professional demeanor
• Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.

Preferred Knowledge, skills and abilities
• Experience working in the sports and entertainment industry
• Knowledge and previous use of both classic Ticketmaster and Archtics preferred, but not necessary.
• CRM experience preferred.

Working Conditions
• Irregular and extended hours including nights, weekends, and holidays
• Exposure to moderate noise level
• Ability to lift up to 25 lbs.
• Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Communications: Internet Communications
Web Assistant - Part Time Seasonal - Detroit Red Wings (Detroit, MI)

The Web Assistant is responsible for assisting the Websites Manager with the maintenance of all company owned sites including Olympia Entertainment, Hockeytown Café, Little Foxes and Detroit Red Wings. This includes branding experience, content, messaging, information architecture, site features and functionality, as well as micro-site and landing page support.

Key Responsibilities:
• Work with websites manager to coordinate updates, enhancements and maintenance for the sites
• Track all web-based initiatives, showing strengths and weaknesses of all site areas, including unique visits, video starts, and time spent on site.
• Provide various monthly tracking reports
• Manage web-based information ensuring it is archived for future needs and reference
• Additional projects and responsibilities as assigned

Supplemental Job Functions:
• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities:
• Bachelor’s degree in marketing, journalism, communications, public relations or related field
• Minimum two to five (2 to 5) years of progressively responsible experience working on high-traffic websites including development and maintenance
• Site design and optimization experience
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
• Possess the highest integrity and ethical standards
• Advanced knowledge of HTML and experience with popular content management systems
• Basic Adobe Photoshop skills
• Knowledge of Dreamweaver is a plus
• Understanding of web site design and functionality best practices
• Understanding of basic marketing fundamentals, content creation and integration, campaign development and marketing promotion.
• Leading-edge knowledge base of the interactive space (brand building, websites, customer loyalty, marketing campaigns)
• Knowledge of metrics measurement and back-end site support is highly relevant
• Proven ability to build consensus and work effectively within a cross-departmental team
• Must be able to manage multiple programs at one time
• Ability to efficiently and effectively self-direct and prioritize work
• Excellent communication, interpersonal, problem-solving and decision-making skills
• Superior attention to detail and a desire to deliver exceptional results for business objectives

Preferred Knowledge, skills and abilities:
• Experience working in the sports and entertainment industry

Working Conditions:
• Irregular and extended hours including nights, weekends, and holidays
• Exposure to moderate noise level
• Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

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Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Philadelphia, NY Islanders, NY Rangers, Boston, New Jersey, Washington, Detroit, St. Louis, Atlanta, Anaheim, Chicago, Dallas, Minnesota, Denver, Los Angeles, Phoenix, San Jose, Tampa, Toronto, Ottawa, Calgary, Edmonton, Vancouver, Nashville, Pittsburgh, Florida, Montreal, Carolina, Buffalo, Columbus

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