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Current available jobs that best match florida panthers:
» 50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)
» Account Executive - Florida Panthers Hockey Club (Sunrise, FL)
» Account Executive, Group Sales - Florida Panthers Hockey Club (Sunrise, FL)
» Account Executive, Premium Seating - Florida Panthers Hockey Club (Sunrise, FL)
» Communications Intern - Florida Panthers Hockey Club (Sunrise, FL)
» IT Support Tecnician - Florida Panthers Hockey Club (Sunrise, FL)
» Manager, Retail Operations - Florida Panthers Hockey Club (Coral Springs, FL)
» Sales Associate - Florida Panthers - Florida Panthers (Sunrise, FL)
» Staff Accountant - Florida Panthers Hockey Club (Sunrise, FL)
» Valet Parking - Florida Panthers Hockey Club (Sunrise, FL)
» Video Graphics Designer/Animator - Florida Panthers (Sunrise, FL)
» Future Notification Only - NHL and its Member Clubs (Various Locations, NA)




Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Game Day Staff (Part-Time) - The Florida Panthers (Sunrise, FL)

POSITION TITLE: 50/50 Raffle Game Day Staff (Part-Time)

FLORIDA PANTHERS MISSION:  The Florida Panthers Foundation was established to benefit the South Florida community by focusing on four priority areas: building the game of hockey for children and youth, supporting health and education initiatives for children, advocating for and supporting veterans issues, and raising awareness about the endangered Florida panther.

POSITION SUMMARY: The Florida Panther Foundation is looking for high-energy, motivated sellers to join our million-dollar 50/50 raffle sales team for the 2017-2018 season.

JOB DESCRIPTION / REQUIREMENTS:

·         Sell raffle tickets to fans pre-game and through the end of the second period intermission.

·         Educate fans on the details of the 50/50 raffle program and answer questions fans may have about the program.

·         Accurately handle the sale and distribution of the tickets, following program requirements.

·         Responsible for accurate cash count - submitted to Coordinator at the close of the shift.

·         Understand the mission of the Florida Panthers Foundation.

·         Hours: approx 4 hours each Florida Panthers home game.

QUALIFICATIONS:

·         Must be over the age of 18 years.

·         Must be able to provide own means of transportation.

·         Prior experience and responsibility of handling cash.

·         Ability to interact positively with large fan base.

·         Must be detail oriented and have strong organizational skills.

·         Strong sales skills and verbal communication skills.

·         Candidates must be willing to work nights, weekends and holidays if necessary.

·         Having a flexible schedule that allows for working all panthers home games.

 Call time for this position will be 1 ½ hrs prior to puck drop. It requires an outgoing personality and a passion for raising money for the Florida Panthers Foundation.

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Sales & Marketing: Ticket Sales
Account Executive - Florida Panthers Hockey Club (Sunrise, FL)

The Florida Panthers are a young and exciting NHL team on and off the ice playing at the BB&T Center. In this fast paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and take their careers to the step beyond Inside Sales. An Account Executive at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Account Executives to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at the BB&T Center in the Ft Lauderdale/Miami market. The Account Executive will sell and service new and existing accounts, generate new ideas to increase ticket sales, and execute basic office tasks as needed.

Job Duties 

  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans, group tickets and premium
  • 2-3 years of prior ticket sales experience in sports/entertainment is preferred
  • Make 60 + outbound calls daily from provided lists and self-prospecting
  • Prospect potential clients through daily phone calls and email leads
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software and Salesforce CRM to manage customer accounts
  • Develop, maintain and enhance relationships with our season ticket holders
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other outside events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events 

Required Knowledge/Skills/Job Qualifications: 

  • Familiarity with Archtics and Salesforce CRM Platform
  • Aggressive, competitive and committed to growing the sports industry
  • Highly motivated with a desire to make this a lifestyle and be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth oriented career in sales
  • Someone who leads by example in the office
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working for a team, athletic department or event is beneficial

Education / Experience:  

  • Bachelor’s Degree from accredited college/university in a related field required 
  • Minimum of 2-3 years sales experience, preferably in sports/entertainment

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Sales & Marketing: Premium/Suite Sales
Account Executive, Group Sales - Florida Panthers Hockey Club (Sunrise, FL)

POSITION TITLE:     Account Executive, Group Sales

DEPARTMENT:         Group Sales

REPORTS TO:            Director, Group Sales

Sunrise Sports & Entertainment provides an unrivaled environment for sales professionals interested in the sports and entertainment industry.

The group sales environment at SSE caters to high-energy, aggressive and innovative professionals that can take advantage of the organization’s unique ability to customize and integrate sports and entertainment group ticket packages. With 125-plus events each year, the most aggressive commission structure available, endless opportunities for growth, upward mobility and career advancement; SSE is the ideal home for any true sales professional. Throughout its history, SSE has proven to be a training ground for top-notch industry executives and sales performers both internally and externally. We welcome the interest of any and all qualified candidates.

JOB DESCRIPTION / REQUIREMENTS:

  • Generate top line revenue through a consultative approach, focusing on group tickets for the Florida Panthers and BB&T Center.

  • Build new relationships through cold calling, networking, social media, appointments and building tours.

  • Cultivates professional relationships with current and potential clients to build strong sales pipeline.

  • Responsible for servicing and cross-selling existing group ticket clients.

  • Meet or exceed assigned sales goals for all ticket products (Groups, Plans, and Premium Seating).

  • Involvement in game day activities, promotions for the Florida Panthers and BB&T Center and outside functions including luncheons, business shows, conventions, etc.

  • Maintain high level of customer service.

  • Assist with other projects, as assigned.

    QUALIFICATIONS:

  • At least one (1) year full-time sports sales experience required

  • Strong work ethic and a desire to build a career in professional sports

  • Passion for sales and creativity

  • Highly coachable, team player

  • Strong verbal and written communication skills

  • Knowledge of Arcthics ticketing system, Microsoft Word, Excel and PowerPoint, preferred

  • Bachelor’s degree preferred

  • Ability to work nights, weekends and Holidays

  • Proficiency in reading, writing, and speaking French a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Do you have 1 year of full-time sports sales experience? Yes or No

2. 2. Tell about your best sale to date.

3. 3. Why are you the best fit for the Florida Panthers?

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Sales & Marketing: Premium/Suite Sales
Account Executive, Premium Seating - Florida Panthers Hockey Club (Sunrise, FL)

Account Executive, Premium Seating

The Florida Panthers are searching for energetic and motivated Sales candidates to sell Premium Suites and Club Seating at BB&T Center for all Florida Panthers home games, Concerts and Events. 

Responsibilities/Duties

  • Responsible for selling Premium Suites and Club Seating through outside sales, cold calling and personal networking

  • Required to make 60+ calls per day

  • Set up face to face and in arena appointments to potential buyers and current customers

  • Sell and negotiate long-term suite leases

  • Attend networking and community events

  • Provide superior and professional customer service to clients and prospects

  • Perform game day responsibilities, including client and prospect visits and entertaining

  • Meet and exceed short and long term sales goals

Qualifications

  • Minimum of three years of successful sales experience. 

  • Proven track record of meeting and exceeding sales goals. 

  • Highly motivated with desire to be successful

  • Detail-Oriented, organized and the ability to multi task

  • Ability to make cold calls and self-generate leads

  • Ability to speak and present products to potential buyers

  • Ability to work all Florida Panthers Home Games and BB&T Center concerts and events

  • Bachelor’s Degree, Sports Management or Business required and preferred

  • Ability to work flexible hours including nights, weekends and holidays

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Internships: Any Internship
Communications Intern - Florida Panthers Hockey Club (Sunrise, FL)

Category: Internships
Florida Panthers Communications Intern - Florida Panthers Hockey Team (Sunrise, FL)


Job Title: Florida Panthers Communications Intern

Department: Communications

Reporting: Director of Digital Media, Communications Department

Job Summary: The Communications Intern will assist in Communications and Media Relations Game Day duties. Must be available to work home games and some events.


Responsibilities:

• Press Box set-up, pre and postgame

• Collection and transcription of postgame interviews

• Fulfillment of on-site media requests

• Organize game day stats and information for distribution to media, visiting team personnel, etc.

• Assist on game days with media relations tasks such as credentialing, check-in, statistics distribution, statistical data tracking, and online coverage


Qualifications:

• Must be a current college student or post-graduate student in a Communications, Public Relations, Marketing or Digital Media Field

• Must be able to work home games and events on weekends and holidays as needed, must be willing to commit to at least 70% of Panthers home games at BB&T Center

• Hockey Knowledge and Communications skills are necessary

• Demonstrate professional behavior and appropriate attire at all times

• Knowledge of digital and social platforms such as Facebook, Twitter, Instagram, Snapchat is a plus but is not required

• Knowledge of Adobe Creative Suites a plus but not required

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Technical Services: Computer Information Systems
IT Support Tecnician - Florida Panthers Hockey Club (Sunrise, FL)

IT SUPPORT TECHNICIAN

Florida Panthers are seeking a candidate for an entry level technical support position.  Job responsibilities include a wide range of technical support, problem solving, and helping out with day to day projects.  Candidate will primarily work out of the Arena in Sunrise but may be called to Practice Facility in Coral Springs or Public Rink in Fort Lauderdale as required.  

Qualities we are seeking:

Self-Motivated Problem solver with good communication skills.

Reliable, team-oriented, proactive and adaptable individual.

Available primarily for various Arena Events (NHL Game Night, Concert etc.)

Basic Duties:

Basic laptop and desktop troubleshooting.

Helping users set up their desktop.

Computer hardware, printer and copier configuration and troubleshooting.

Assisting in network troubleshooting.

Software installation.

Running wires and cable termination for IT and AV.

Two to six miles of walking on events days are common.

Ability to get under stands and closets, mounting or removal of equipment from ceilings.

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Retail/Licensing: Retail Merchandising
Manager, Retail Operations - Florida Panthers Hockey Club (Coral Springs, FL)

Job Title: Manager, Retail Operations

Reports to: General Manager of Florida Panthers IceDen

Department: Retail Operations

POSITION SUMMARY: The Manager of Retail Operations is a full-time staff position with the Panthers IceDen (PID) Retail Department. The role is intended to operate a dynamic, profitable retail operation that supports the goals of the Florida Panthers to increase exposure and awareness of the brand, while continuing to service our Hockey and Figure customers. The Manager of Retail Operations will be responsible for generating revenue through successful management of retail operations including store operations, buying and customer service.

Responsibilities

  • Administer and direct all aspects of Hockey and Figure to include but not limited to The Panthers Skating Academy, Learn to Play, Vanguard (recreational program), Florida Jr. Panthers (FJP) travel hockey, and Adult League.

  • Support financial, operational, and administrative functions to ensure smooth functioning of the buying department, including product flow, tracking, scheduling, and delivery of goods.

  • Achieves financial objectives by preparing an annual operating budget; scheduling expenditures; analyzing variances; initiating corrective actions.

  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

  • Train new employees to provide first-class retail services to all guests.

  • Works with General Manager to control department expenses.

  • Develops an open to buy with Vendors while working within budgetary constraints.

  •  Oversee inventory management and regularly reviews product inventory mix.

  • Develops a sensible restocking plan with Director of Retail Operations, Pantherland Team Store.

  • Communicating with vendors and manufacturers and developing partnerships to ensure quality control and timely delivery of merchandise.

  • Lead buyer and planner to ensure product quantities align with target stock levels by store based on classification.

  • Identifies current and future customer requirements by establishing rapport with potential and actual customers.

  • Ensuring accuracy of purchase orders, open to buys, merchandising reports, allocation, and receipts.

  • Maintain professionalism when dealing with customer’s queries and complaints.

  • Create a shopping environment that incorporates unique and visually appealing displays while allowing space for heavy traffic flow.

  • Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.

  • Maintain relationships with existing suppliers and identify new vendors and suppliers as needed.

  • Coordinate with human resources department to recruit, interview, and hire a retail team.

  • Maintain a safe and clean retail environment.

  • Contributes to team effort by working with all departments within the organization to accomplish related results.

  • Assist with special projects and other duties as requested. ? Able to travel back and forth from Panthers IceDen to BB&T Arena.

  • Complete other duties as assigned.

Education and Experience

  • Bachelor’s degree from an accredited college or university with a major in business, merchandising or related field.

  • Minimum 5-7 years of retail industry experience as lead buyer.

  • Minimum of 3 years of experience in retail management within a sports/entertainment environment, including buying and supervising direct reports, sales associates and back of house positions.

Qualifications

  • History of working with POS system Retail Pro a must

  • Knowledge of Hockey & Figure Brands, Equipment Fitting, and Skate Sharpening

  • Ability to create an aesthetic display for the retail store that is consistent with the brand through product selection and visual merchandising. Visual merchandising experience preferred.

  • Strong project management and organizational skills, attention to detail and the ability to manage multiple projects/tasks on time and within budget.

  • Strong computer skills, including Microsoft Word, PowerPoint, and Excel, with the ability to quickly learn other software systems.

  • Strong understanding of the sports and entertainment business and ability to prioritize and work around scheduling needs.

  • Detail oriented, well-organized, able to work independently on assigned tasks while under pressure.

  • Exceptional interpersonal skills and the ability to navigate organizations to build relationships with outside vendors and across internal teams.

  • Must be customer focused, strong interpersonal skills.

  • Proactive, detail-oriented individual who can work well both independently and as part of a team.

  • Able to communicate effectively with children, parents, coaches, and other staff members.

  • Demonstrates creativity, critical thinking, and problem-solving skills.

  • Must be able to lift items up to 50 pounds

  • Excellent ability to train and motivate staff and exhibit strong leadership skills

  • Polished presentation skills with the ability to communicate to clients and colleagues.

  • Flexibility to work all Panthers IceDen events, and irregular hours (late nights, weekends, and holidays) as required.

  • Must thrive in a fast-paced, dynamic environment while managing shifting priorities.

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Sales & Marketing: Ticket Sales
Sales Associate - Florida Panthers - Florida Panthers (Sunrise, FL)

The reigning NHL Atlantic Division champions are looking for the next key piece to join the staff and help build the excitement at the BB&T Center. In this fast paced, competitive and fun office culture we are looking for future sales and marketing leaders who want to be a part of something special and start their careers in the sports industry. A Sales Associate at the Florida Panthers will sell new season, partial, group and premium accounts and sell premium/group inventory for concerts and shows. We encourage open communication and expect our Sales Associates to assist in generating new ideas to increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at the BB&T Center. The Sales Associate will generate excitement and drive revenue by selling season packages and groups within a high energy environment to area businesses, individuals and local group/organizations. 

Job Duties

  • Responsible for maximizing revenue through sales of Florida Panthers ticket packages including season tickets, partial plans and group tickets
  • Make 80+ daily outbound calls from provided lists
  • Actively prospect and research new sales leads
  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program
  • Build relationships to grow account base through repeat business and referrals
  • Meet or exceed weekly and monthly ticket sales goals
  • Set and attend in and out of office sales appointments
  • Handle incoming calls from sales prospects and existing clients
  • Utilize Ticketmaster’s Archtics ticketing software to manage customer accounts
  • Conduct in-arena appointments/tours to assist in closing new business
  • Work games and other events to support ticket sales initiatives
  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special event 
  • Networking yourself in the community to increase sales 

Required Knowledge/Skills/Job Qualifications: 

  • Aggressive, competitive and committed to the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication and computer skills
  • Superior time management skills and presentation skills
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
  • Passion for a growth oriented career in sales
  • Detail-oriented and organized; ability to handle several projects at once
  • Any experience working for a team, athletic department or event is beneficial

Education / Experience:  

  • Bachelor’s Degree from accredited college/university in a related field required 

Minimum of 1-2 years sales experience, preferably in sports/entertainment required

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Finance: Accounting/Finance other
Staff Accountant - Florida Panthers Hockey Club (Sunrise, FL)

The Florida Panthers Hockey Club is looking for a hard-working, proactive, an individual with a positive attitude for a Staff Accountant position. Candidate must be a team player willing to help out wherever they are needed.

QUALIFICATIONS:

  • Bachelor’s Degree in Accounting from an accredited college/university required.

  • Minimum of 4 years accounting experience in industry and/or public accounting, preferably in sports/entertainment.

  • CPA Preferred.

  • Proficiency in Windows environment with expert Microsoft Excel skills, working knowledge of SOLOMON or related accounting software.

  • Organizational, analytical and problem solving skills required.

  • Strong written, verbal, communication, and interpersonal skills

  • Must be accurate and efficient with ability to meet deadlines.

  • Ability to work with all levels of management and in teams.

  • Customer focused and professional attitude.

JOB FUNCTIONS:

  • Perform accounts receivable processes including invoice preparation and recording cash receipts.

  • Balance sheet analysis.

  • Perform timely reconciliations of P&L and Balance sheet accounts.

  • Monthly profit and loss flux analysis.

  • Assist in the preparation of monthly financial statements.

  • Prepare and enter monthly closing journal entries.

  • Accounting and reporting for events.

  • Depreciation analysis and fixed asset roll forward review and audit.

  • Inter-company reconciliation.

  • Cash receipts and receivable reconciliation.

  • Monthly reconciliation of accounts payable ledger to the general ledger.

  • Monthly reconciliation of employee benefits.

  • Assist with budget preparation.

  • Payroll register reconciliation.

  • Prepare and file tax returns

  • Other duties and responsibilities as assigned.

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Facility Operations/Security: Parking Operations
Valet Parking - Florida Panthers Hockey Club (Sunrise, FL)

VALET PARKING

This position is responsible for providing a professional, friendly greeting to our arriving guests while following all BB&T Center standards. The ideal candidate will have a passion for guest services and ensure that guests feel a great welcoming sense. In this highly visible role, you will be responsible for providing an exceptional valet experience while maintaining a sense of urgency and responding quickly to all requests with the highest level of professionalism. This position will require an individual that is positive, enthusiastic and can service many different requests in an inviting manner. Recognize preferred guests and VIP guests.

 DUTIES AND RESPONSIBILITIES:

• Greet every guest and open all vehicle doors in a professional, friendly manner

• Assist guests with any questions, concerns, or special requests

• Inform guest of valet parking procedures and provide claim ticket

• Drive guests’ vehicle to designated parking location and mark location on ticket

• Deliver keys to guest in their suite

• Ascertain that all doors are properly secure in ensure the safety of all vehicles

• Recommend to guests that all valuables be secured in trunk

• Develop positive working relationships with all Forum departments, as well as, all Premium seating Clientele

• Must handle any and all guest-related matters in a professional and courteous manner

SKILLS AND QUALIFICATIONS:

• Must possess a valid driver’s license with a clear DMV record

• Must be have the ability to drive a variety of vehicles including manual transmission

• Must be engaging, outgoing and professional at all times

• Must be able to stand, walk and run long distances for up to 8 hours

• Previous customer service experience is required

• Must enjoy interacting with people and building new relationships

• Must maintain a professional appearance and demeanor at all times

• Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual a plus

• Ability to work a flexible schedule including days, nights, weekends and holidays and double shifts

• Ability to work independently and in a team environment

• Must be able to lift and carry up to 25 lbs.

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Sales & Marketing: Game Operations/Presentation
Video Graphics Designer/Animator - Florida Panthers (Sunrise, FL)

POSITION SUMMARY:

Candidate will be responsible for concept, design and production of graphic elements for LED features, embedded video or video board related content for the Game Presentation department of the Florida Panthers and the BB&T Center.

JOB DESCRIPTION/REQUIREMENTS:

  • Candidate will be responsible for concept and design of all graphic design elements and animations for videos, game presentation features, LED animations and any other graphical elements as necessary for creative distribution.

  • Candidate must be able to present concepts with storyboards, references, sample animations and/or any other graphic design sample work.

  • Candidate must be able to develop template project files for ease of use for the entire game presentation staff. (For example an AE project file for lower thirds for editors to use in their respective projects).

  • Candidate will assist in some capacity in the execution of the in-game show for all Florida Panthers home games, and any other BB&T Center events as needed.

  • Candidate will assist with production shoots, edits and in-game entertainment features.

  • Candidate will be responsible for fact checking, research and art/video consistency for their respective projects. (This includes using images from Getty or any other approved source).

  • Candidate will coordinate maintenance and service of any department related equipment as needed within the BB&T Center.

  • Candidate will manage and operate all production equipment, which may include (but not limited to) switcher, replay systems, audio boards, lighting, cameras, microphones, etc.

  • Candidate must oversee and train game day staff/interns and manage their respective duties for the in-game show.

  • Candidate must have extensive experience in graphic design and at least basic video editing.

  • Candidate will be assigned other duties as applicable. (This would include file management, organization of content across many different platforms and software, etc.).

QUALIFICATIONS:

  • Bachelor degree in Communications and/or 4 years of experience in graphic design and animation.

  • Minimum of 4 years experience in the sports entertainment field.

  • Candidate must be proficient in all aspects of video post-production including (but not limited to) Adobe After Effects, Cinema 4D, Illustrator, Photoshop and any associated plug-ins.

  • Candidate must possess intermediate editing skills with Adobe Premiere Pro and the Adobe Creative Suite.

  • Candidate must possess strong production skills and a thorough, hands-on working knowledge of video, HD display operations and integrated audio in a live sports entertainment environment.

  • Candidate must be able to work well under pressure, be self-motivated and able to work on multiple projects simultaneously.

  • Candidate must be able to work well with other graphic producers, editors and game presentation staff in order to collaborate and establish an effective workflow within the team.

  • Candidate must be able to adapt to ever changing requests, design edits and/or revisions and must be able to take direction and produce an approved finished product in a timely manner.

  • Candidate must be flexible in working hours including nights, weekends and holidays when needed.

  • Candidate MUST be able to supply web-links to completed work, demo reels or any other content, which validates their application and work experience.

  • Candidate whom is bilingual in English and Spanish is a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your salary requirement?

2. Are you willing to relocate at your own expense?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NHL and its Member Clubs (Various Locations, NA)

 If you would like to be notified of positions in the future with NHL Clubs or the League Office, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of an NHL Club) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NHL cities in which you want to work -i.e. Anaheim, Arizona, Boston, Buffalo, Carolina, Chicago, Colorado, Columbus, Dallas, Detroit, Edmonton, Florida, Los Angeles, Minnesota, Nashville, New Jersey, NY Islanders, NY Rangers, Las Vegas, Pittsburgh, San Jose, St. Louis, Tampa, Washington

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